Farstone TOTAL BACKUP RECOVERY 7 WORKSTATION User Manual

FarStone Total Backup Recovery
7 Workstation
User’s Guide
No part of this publication may be copied, transmitted, stored in a retrieval system or translated into any language in any form or by any means without the expressed written permission of FarStone Technology, Inc.
FarStone gr ants you the right to use one copy of the enclosed softw are program (“SOFTWARE”) on a single computer . If the SOFTWARE is installed on a network, or more than one user can run the SOFTWARE at the same time, you must purchase an additional license for each additional user or computer.
Trademark
FarStone® is a trademark of FarStone Technology, Inc. Microsoft, Windows® and MS-DOS® are registered trademarks of Microsoft Corporation. Other product names mentioned in this User’s Guide may be trademarks or registered trademarks of their respective companies.
FarStone Technology, Inc.
U.S. Headquarters:
1758‐BNorthShorelineBlvd
MountainView,CA94043
Phone:(650)9694567
Fax:(650)9684567
www.farstone.com
Asia-Pacific Offices
9F-4, No.87, Sec 4 Jhongsiao E. Rd. Taipei City 106,Taiwan
Phone: 886-2-2777-2887 Fax: 886-2-2777-2857
www.farstone.com.tw
Technical Support
Answers to frequently asked questions are posted on our website at
www.farstone.com/support/faqs
Support at www.farstone.com/support
©
Copyright
2000-2010 FarStone Technology, Inc. All rights reserved.
. For other support issues, please contact FarStone Technical
.
Software License Agreement
FARSTONE TECHNOLOGY, INC. (FARSTONE) END USER LICENSE AGREEMENT FOR TOTAL BACKUP RECOVERY , HEREAFTER REFERRED TO AS THE “SOFTWARE”
PLEASE READ CAREFULLY: THE USE OF THIS “SOFTWARE” IS SUBJECT TO THE “SOFTWARE” LICENSE TERMS OF FARSTONE AND OTHER LICENSORS WHO’S SOFTWARE MAY BE BUNDLED WITH THIS PRODUCT.
BY YOUR USE OF THE “SOFTWARE” INCLUDED WITH THIS PRODUCT YOU AGREE TO THE LICENSE TERMS REQUIRED BY THE LICENSOR OF THE “SOFTWARE”, AS SET FORTH BELOW. IF YOU DO NOT AGREE TO THE LICENSE TERMS APPLICABLE TO THE “SOFTWARE”, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND.
LICENSE AND WARRANTY:
The software that accompanies this license (the “Software”) is the property of FARSTONE or its licensors and is protected by copyright law. While FARSTONE continues to own the Software, you will have certain rights to use the Software after your acceptance o f this license. Except as may be modified by a license addendum which accompanies this license, your rights and obligations with respect to the use of this Software are as follows:
A. Single User License:
(a) Use the “Software” on a single computer system or network, and only by a single user at a time. If you wish to use the “Software” for more users, you will need an additional License for each user.
(b) Make one copy of the “Software” in machine-readable form solely for back-up purposes provided you reproduce FarStone’s copyright proprietary legends. Notwithstanding the foregoing, the “Software” may be used on the home, laptop or other secondary computer of the principal user of the “Software”, and an additional copy of the “Software” may be made to support such use. As used in this License, the “Software” is “in use” when it is either loaded into RAM or installed on a hard disk or other permanent memory device. The “Software” may be “in use” on only one computer at any given time. (Different License terms and fees are applicable for networked or multiple user applications.) As a specific condition of this License, you agree to use the “Software” in compliance with all applicable laws, including copyright laws, and that you will not copy, transmit, perform or distribute any audio or other content using the “Software” without obtaining all necessary Licenses or permissions from the owner of the content.
B. Multiple User License:
Make one copy of the “Software” in machine-readable form solely for back-u p purposes, provided you reproduce FarStone’s copyright proprietary legends.
You must acquire and dedicate a License for each separate computer on which any part or portion of the “Software” is installed or run As used in this License, the “Software” or any part or portion of the “Software” is “in use” when it is either loaded into RAM or installed on a hard disk or other permanent memory device including any networked or shared environment where either direct or indirect connections are made through software or hardware which pools or aggregates connections.
As a specific condition of this License, you agree to use the “Software” in compliance with all applicable laws, including copyright laws, and that y o u will not copy, transmit, perform or distribute any audio or other content using the “Software” without obtaining all necessary Licenses or permissions from the owner of the content.
C. Restrictions:
You may not distribute copies of the “Software” to others or electronically transfer the “Software” from one computer to another over a network. You may not post or otherwise make available the “Software”, or any portion thereof, in any form, on the Internet. You may not use the “Software” in a computer service business, includin g in time-sharing applications. The “Software” contains trade secrets and, in order to protect them, you may not decompile, reverse engineer, disassemble, or otherwise reduce the “Software” to a human-perceivable form. YOU MAY NOT MODIFY, ADAPT, TRANSLATE, RENT, LEASE, LOAN, R ESELL FOR PROFIT, DISTRIBUTE, NETWORK OR CREATE DERIVATIVE WORKS BASED UPON THE “SOFTWAR E” OR ANY PART THEREOF.
D. Limited Warranty:
FarStone warrants that the media on which the Soft ware is distributed will be free from defects for a period of fourteen (14) days from the date of delivery of the Software to you. Your sole remedy in the event of a breach of this warranty will be that FarStone will, at its option, replace any defective media returned to FarStone within the warranty period or refu nd the money you paid for the Software. FarStone does not warrant that th e Software will meet your requirements or that operation of the Software will be un interrupted or that the Software will be error-free.
THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
E. Limitation of Liability:
IN NO EVENT WILL FARSTONE OR ITS LICENSORS BE LIAB LE TO YOU FOR ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR LOSS OF DATA, EVEN IF FARSTONE OR A LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY. Some states do not allow the exclusion or limitation of special, incidental, or consequential damages, so the above limitation or exclusion may not apply to you.
F. General:
You acknowledge that you have read this Agreement, understand it, and that by using the “Software” you agree to be bound by its terms and conditions. You further agree that it is the complete and exclusive statement of the agreement between FarStone and you, and supersedes any proposal or prior agreement, oral or written, and any other communication between FarStone and you relating to the subject matter of this Agreement. No additional or any different terms will be enforceable against FarStone unless FarStone gives its express consent, including an express waiver of the terms of this Agreement, in writing signed by an officer of FarStone. You assume full responsibility for the use of the “Software” and agree to use the “Software” legally and responsibly.
Should any provision of this Agreement be declared unenforceable in any jurisdiction, and then such provision shall be deemed severable from this Agreement and shall not affect the remainder hereof. FarStone reserves all rights in the “Software” not specifically granted in this Agreement.
Additional Terms and Conditions:
In addition to the above agreement, the following terms and conditions will also appl y to Your use of the Software:
A. You may use the So ftware on one Device to clone, or apply an image of a hard drive on that Device, or to another hard drive on the same Device, a replacement Device, secondary media, or network drive.
B. You may use the Software on a Device to create an image file of a hard drive on that Device and store the image file on fixed or removable media for disaster recovery purposes.
C. You may use the Software as a boot disk to re-apply the hard drive image that was created for disaster recovery purposes to the hard drive on the Device from which the disas ter recovery image was made or on a replacement Device provided that the software has been removed from the original Device.
D. You may use the Software to clone a hard drive from a Device to a replacement Device, in the manner described in the Software documentation and to use the Software on the replacement Device provided that the Software has been removed from the original Device.
E. You may not use the Software commercially or non-commercially for the purpose of creating an image on multiple Devices or hard drives, except for multiple hard drives installed in or attached directly to the original Device.
F. For the purposes of this License Agreement, a virtual device is considered the same as a physical device.
G. If the Software you have licensed includes the Recovery Manager the following uses and restrictions apply to the Software:
(i) The Recovery Manager contains Windows® software licensed from Microsoft Corporation. Microsoft Corporation has no liability to You for the Component. Any support for the Component will be provided by FarStone in accordance with FarStone’s then-current support guidelines.
(ii) THE RECOVERY MANAGER CONTAINS A TIME-OUT FEATURE THAT WILL AUTOMATICALLY RE-BOOT THE DEVICE AFTER SEVENTY-TWO HOURS OF CONTINUOUS USE. THIS TIME-OUT FEATURE WILL RESET EACH TIME THE COMPONENT IS RE-LAUNCHED.
(iii) The Recovery Manager may be used as a boot, diagnostic, disaster recovery, setup, restoration, emergency service, installation, test, and configuration utility program. Use of the Component as a general purpose operating system or as a substitute for a fully functional version of any operating system product is strictly prohibit ed.
Windows® is a registered trademark of Microsoft Corporation.
Should you have any questions concerning this Agreement, you may contact FarStone by writing to:
FarStone Technology, Inc. Legal Department
1758-B North Shoreline Blvd Mountain View, CA 94043
Contents
Chapter 1: Introduction..........................................................................................................11
1.1 Product Overview ................................................................................................................. 11
1.2 Powerful Backup Features................................................................................................. 11
1.3 Other Features and Benefits............................................................................................ 12
1.4 Newly-added Features........................................................................................................ 12
Chapter 2: Installing and Uninstalling Total Backup Recovery...........................14
2.1 System Requirements......................................................................................................... 14
2.2 Start Total Backup Recovery Installation.................................................................... 14
2.2.1 Installing FarStone Total Backup Recovery 7 Workstation.............................. 14
2.3 Uninstalling Total Backup Recovery............................................................................... 15
Chapter 3: Total Backup Recovery Specific Terminology.....................................16
3.1 File Backup.............................................................................................................................. 16
3.2 System Snapshot.................................................................................................................. 16
3.3 Hard Drive Imaging............................................................................................................. 16
3.4 Full and Incremental Backups......................................................................................... 16
3.5 Total Backup Recovery Universal Restore................................................................... 16
3.6 Total Backup Recovery Secure Area.............................................................................. 17
Chapter 4: Start Using Total Backup Recovery ...........................................................18
4.1ActivationandDeactivation .......................................................................................................... 18
4.1.1Activation ................................................................................................................................... 18
4.1.2Deactivation............................................................................................................................... 20
4.1 Main Console.......................................................................................................................... 23
4.2.1 Quick Start.......................................................................................................................... 23
4.2.2 Jobs ....................................................................................................................................... 24
4.2.3 View Logs............................................................................................................................ 27
4.2.4 Settings............................................................................................................................... .28
4.3 Backup Console..................................................................................................................... 29
4.3.1 Create a System Snapshot........................................................................................... 29
4.3.2 File Backup ......................................................................................................................... 30
4.3.3 Back Up My Computer.................................................................................................... 34
4.4 Restore Console.................................................................................................................... 36
4.4.1 Return to a System Snapshot..................................................................................... 36
4.4.2 Restore Files....................................................................................................................... 36
4.4.3 Restore Your Computer.................................................................................................. 38
4.4.4 Perform Universal Restore............................................................................................ 39
4.5 Clone Console ........................................................................................................................ 40
4.5.1 Clone Drive......................................................................................................................... 40
4.5.2 Clone Partition................................................................................................................... 41
4.6 Tools Tab............................................................................................................................. 42
4.6.1 Create a Bootable Rescue Disk ................................................................................... 42
4.6.2 Preview Backup Image................................................................................................... 43
4.6.3 Check Image Integrity ................................................................................................... 44
4.6.4 Convert Backup to Virtual Disk................................................................................... 44
Chapter 5: Recovery Manager .............................................................................................46
5.1 Enter Recovery Manager.................................................................................................... 46
5.1.1 Boot from Bootable Rescue Disk................................................................................ 46
5.1.2 Boot into Windows via a USB Drive or USB Key.................................................. 46
5.2 Recovery Manager Main Console.................................................................................... 46
5.2.1 Quick Start.......................................................................................................................... 47
5.2.2 Backup (Computers)....................................................................................................... 47
5.2.3 Return to a System Snapshot..................................................................................... 48
5.2.4 Restore Your Computer ................................................................................................. 49
5.2.5 Clone Tab ............................................................................................................................ 50
5.2.6 Data Shredding................................................................................................................. 52
5.2.7 Analyze Tab........................................................................................................................ 53
5.2.8 Network Tab....................................................................................................................... 54
5.2.9 Tools Tab............................................................................................................................. 56
Chapter 6: Glossary..................................................................................................................59
Chapter 7: Appendix ................................................................................................................61
7.1 Frequently Asked Questions............................................................................................. 61

Chapter 1: Introduction

1.1 Product Overview

FarStone Total Backup Recovery 7 Workstation’s hard drive imaging and cloning features let you quickly recover, replace, or upgrade your hard drive in case of any data disaster. Your operating system, files and settings will appear exactly as they were when you cloned or imaged your hard drive.
Simple enough for a home user, FarStone Total Backup Rec overy 7 Workstation still has plenty of features for the system administrator, who can copy a single disk image onto multiple computer systems, dramatically reducing the time needed to install new software, configure settings, and load data. FarStone Total Backup Recovery 7 Workstation offers incremental backup, which could allow you to perform most imaging and recovery tasks without ever leaving the Windows environment.
FarStone Total Backup Recovery 7 Workstation backs up onto a network place, which is not available in the personal edition of Total Backup Recovery. With this feature, yo ur data security cannot be influenced by disasters like, earthquake, fire or flood, any more. The whole process of all functionalities is very easy for everyone only by clickin g buttons. So the FarStone Total Backup Recovery 7 Workstation is the best choice for backup and recovery.
With a special recovery environment (Recovery Manager), you can run Total Backup Recovery to back up and restore damaged partitions even if Windows won't start for some reason. Also some other features of Total Backup Recovery are still available in this recovery environment.

1.2 Powerful Backup Features

Total Backup Recovery’s Suite of backup features includes:
Hard Drive Imaging: Backs up and restores a system with a complete copy of all files, installed software, partition information, and system settings.
Incremental Backup: Manually or automatically updates save disk images without ever leaving Windows. Incremental backup points log only the changes that have occurred since the last Complete Backup.
System Snapshots: Backs up an entire computer system automatically to the Secure Area. The system snapshots also provide a fast method to recover from software-related data disasters.
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File Backup: Manually or automatically backs up selected file/folder, file extension, etc.
Universal Restore: Restores a complete system image of a particular configuration to a different hardware configuration system or a Virtual Machine.

1.3 Other Features and Benefits

Complete External Backup: Store a complete system image on a USB hard drive, or on a network share.
Easy Disk Image Updates: Incremental Backup lets you quickly update your saved disk image without ever leaving Windows.
Flexible Backup: Back up your client’s hard drive to another local hard dri ve, network drive, or a USB device.
Rapid, Controlled Recovery: Rebuild system via Complete Restore or System Snapshot in minutes, not hours or days.
Partition Support: Supports FATFAT32, NTFS and other unknown partitions.
Hardware Support: Supports IDE, EIDE, SATA, and SCSI/RAID hard drives.
100% Protection: Restore an operating system damaged by corrupt software,
human error, a virus attack, or a software bug.
Quick and Safe Try: You have the choice to return your computer to its original state in seconds as long as a System Snapshot is created before a new application is installed.
Unlimited System Snapshots: Total Backup Recovery has no limit for multiple system snapshots as long as adequate space is allocated in the hard drive for Total Backup Recovery’s Secure Area.
FTP Support: Save another data copy onto a remote FTP server to enhance the protection of files and even the whole computer.
Virtual Machine Support: Convert the backup image into a VMware file image format to run it on a virtual machine.

1.4 Newly-added Features

Set Password: Enable users to set a password to prevent other unauthorized users from changing program settings.
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Resize Secure Area: Secure area is a hidden, secure area on the primary hard drive, used to store Total Backup Recovery Server backup data. By using the
Area
feature, users can allocate more backup space.
Resize Secure
Simplified Quota Mangement: One base backups one folder when backuping , and users can choose to maintain several base backups.
Google Desktop Search: Enable search engine support if you want to use Google Desktop to locate and recover files and folders contained in Backup Images.
Customized File Backup Search: Users can restore file(s) by customized searching of backup file(s).
Windows 2008 Local Account Authentication: If the console i s CBP Schedul e backup of 2008 system, a dialog box containing user name and password is displayed to let users input a local account. Then CBP will call the corresponding interface according to the account.
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Chapter 2: Installing and Uninstalling Total Backup Recovery

2.1 System Requirements

CPU: Pentium or higher
RAM: 512 MB or more (1 GB or more for Vista)
Hard Drive: 250 MB free space
Supported Desktop Operating Systems: Windows® XP (32-bit & x64), Windows®
Vista (32-bit & 64-bit), Windows ® 7 (32-bit & x64)

2.2 Start Total Backup Recovery Installation

If you purchased a CD:
Insert the CD into your CD-ROM drive. The setup program should start automatically. If it doesn’t, browse the CD and double-click on the Autorun.exe. Follow the prompts displayed to finish your installation.
If you purchased an electronic download:
Save the executable file to your hard drive. Double-click on the file to launch the Total Backup Recovery installer. Follow the prompts displayed to finish your installation.

2.2.1 Installing FarStone Total Backup Recovery 7 Workstation

1. Select Setup, and click Next.
2. Select th e language preference of the application, and click Next.
3. Carefully read the software license agreement. If you accept the terms of the agreement, select I accept the terms in the license agreement, and click Next.
4. Enter your personal information and serial number, and click Next.
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Note Installation without purchasing a serial number will activate a time-limited evaluation version of Total Backup Recovery.
5. Click Next to install to the default folder, or Change to select another location.
6. Click Install to launch the installation process.
7. Click Finish to complete the installation. You are required to restart your computer to launch FarStone Total Backup Recovery 7 Workstation.

2.3 Uninstalling Total Backup Recovery

1. From the Windows Start menu, select Start ->Settings->Control Panel.
2. Double-click Add/Remove Programs, and select Change or Remove Programs.
3. Select FarStone Total Backup Recovery 7 Workstation, and click Remove to begin uninstalling the associated component.
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Chapter 3: Total Backup Recovery Specific Terminology

3.1 File Backup

Total Backup Recovery File Backup monitors file changes. When a change is detected, Total Backup Recovery will record it and back it up according to your schedule. File backups can be stored locally or externally.

3.2 System Snapshot

System Snapshot and Hard Drive Imaging are both sector level backup functions. System Snapshot stores only the changed data sectors into the Total Backup Recovery Secure Area. The amount of storage capacity required for each snapshot is substantially less tha n the entire amount of data on the hard drive. As a result, snapshots offer a significant savings of hard drive space and an increased restoration speed when compared with hard drive imaging or complete disk cloning methods.

3.3 Hard Drive Imaging

Hard Drive Imaging can be used for bare-metal disaster recovery when hard drive failure occurs.

3.4 Full and Incremental Backups

Full and incremental backup solutions aim to make storing several copies of the source data more feasible. To accomplish this, a complete backup is taken initially and then incremental backups can be scheduled or run manually (Inc remental backup only stores the files or sectors that have changed since the previous full or incremental backu p ). Restoring a system to a certain point involves locating the complete backup and the incremental backups executed between the time of the complete backup and the time of the restore.

3.5 Total Backup Recovery Universal Restore

With Total Backup Recovery Universal Restore, there is no need to reinstall the operating system, applications, configuration files, individual files, and folders into the new system with
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different hardware configuration, or to a virtual machine. With Universal Restore, you can restore your system onto a similar or a different (than original) hardware co nfiguration with a few mouse-clicks.

3.6 Total Backup Recovery Secure Area

Total Backup Recovery’s Secure Area is a virtual partition which is created onto the hard drive’s free space. This location is hidden, protected, and accessible only by Total Backup Recovery. The secure area is used to store the system snapshots and the Recovery Manager. It will not be influenced by most computer di sast ers, so it ensures the protection of your data and the efficiency of Total Backup Recovery recovery.
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Chapter 4: Start Using Total Backup Recovery

To launch Total Backup Recovery, double-click the FarStone Total Backup Recovery 7 Workstation icon on your desktop or select Start–> All Programs –>FarStone->FarStone Total Backup Recovery 7 Workstation.

4.1 Activation and Deactivation

4.1.1 Activation

Ifyoudon’tpurchaseaserialnumberwheninstallingtheproduct,youwillseethefollowingdialogbox:
IfyouselectIhaveaserialnumberforthisproduct,pleaseenteryourpersonalinformationandserial
number,thenclickNexttocontinue.
IfyouselectIwanttotryFarStoneTotalBackupRecovery7SmallBusinessServerfor14day(s),you
canusetheproductwithin13days.ThenclickNexttocontinue.
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Note
ActivationTimesCountExceeded,pleaselog on to
http://www.farstone.com/support/user-profile/support-ticket.php
for more
assistances.
Ifyouinputaserialnumberwheninstallingtheproduct,youwillseethefollowingdialogbox:
IfyouclickActivateNow,youwillactivatetheproductsuccessfully,thenclickNext,adialogboxwillpop
up,clickYestoenterawebsitetoregistertheproduct.Thenyouwillenterthemainconsole.
IfyouclickOtheractivationoptions,youwillactivatetheproductviae‐mail.Adialogboxwillpopup:
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1. Click Copy to clipboard button to copy the serial number and Mac address to send to the activation address:
2. Our technical support engineer will send you a Activation Code via e-mail, just input the activation code to the specified frame.
3. Click Activate Now.
Activation@farstone.com.

4.1.2 Deactivation

Deactivationsteps:
1. ClickHelponthemainconsole,selectDeactivation,youwillseethefollowingdialogbox:
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