Farstone Total Backup Recovery 7 Small Business Server User’s Guide
Total Backup Recovery 7
Small Business Server
User’s Guide
Copyright Notice
No part of this publication may be copied, transmitted, stored in a retrieval system or
translated into any language in any form or by any means without the expressed written
permission of FarStone Technology, Inc.
FarStone gr ants you the right to use one copy of the enclosed softw are program (“SOFTWARE”)
on a single computer . If the SOFTWARE is installed on a network, or more than one user can run
the SOFTWARE at the same time, you must purchase an additional license for each additional
user or computer.
Trademark
FarStone® is a trademark of FarStone Technology, Inc. Microsoft, Windows® and MS-DOS®
are registered trademarks of Microsoft Corporation. Other product names mentioned in this
User’s Guide may be trademarks or registered trademarks of their respective companies.
FarStone Technology, Inc.
U.S. Headquarters:
1758-B North Shoreline Blvd
Mountain View, CA 94043
Phone: (650)969-4567
Fax: (650)968-4567
www.farstone.com
Asia-Pacific Offices
9F-4, No.87, Sec 4
Jhongsiao E. Rd.
Taipei City 106,Taiwan
Phone: 886-2-2777-2887
Fax: 886-2-2777-2857
www.farstone.com.tw
Technical Support
Answers to frequently asked questions are posted on our website at
www.farstone.com/support/faqs
Support at www.farstone.com/support
Copyright
©
2000-2010 FarStone Technology, Inc. All rights reserved.
. For other support issues, please contact FarStone Technical
.
Software License Agreement
FARSTONE TECHNOLOGY, INC. (FARSTONE) END USER LICENSE AGREEMENT FOR TOTAL
BACKUP RECOVERY, HEREAFTER REFERRED TO AS THE “SOFTWARE”
PLEASE READ CAREFULLY: THE USE OF THIS “SOFTWARE” IS SUBJECT TO THE “SOFTWARE”
LICENSE TERMS OF FAR STONE AND O THER LICENSORS WHO’S SOFTWARE MAY BE BUNDLED
WITH THIS PRODUCT.
BY YOUR USE OF THE “SOFTWARE” INCLUDED WITH THIS PRODUCT YOU AGREE TO THE
LICENSE TERMS REQUIRED BY THE LICENSOR OF TH E “SOFTWARE” , AS SET FOR TH BELOW . IF
YOU DO NOT AGREE TO THE LICENSE TERMS APPLICABLE TO THE “SOFTWARE”, YOU MAY
RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND.
LICENSE AND WARRANTY:
The software that accompanies this license (the “Software”) is the property of FARSTONE or its
licensors and is protected by copyright law. While FARSTONE continues to own the Software,
you will have certain rights to use the Software after your acceptance of this license. Except as
may be modified by a license addendum which accompanies this license, your rights and
obligations with respect to the use of this Software are as follows:
A. Single User License:
(a) Use the “Software” on a single computer system or network, and only by a single user
at a time. If you wish to use the “Software” for more users, you will need an additional
License for each user.
(b) Make one copy of the “Software” in machine-readable form solely for back-up purposes
provided you reproduce FarStone’s copyright proprietary legends. Notwithstanding the
foregoing, the “Software” may be used on the home, laptop or other secondary computer
of the principal user of the “Software”, and an additional copy of the “Software” may be
made to support such use. As used in this License, the “Software” is “in use” when it is
either loaded into RAM or installed on a hard disk or other permanent memory device. The
“Software” may be “in use” on only one computer at any given time. (Different License
terms and fees are applicable for networked or multiple user applications.) As a specific
condition of this License, you agree to use the “Software” in compliance with all applicable
laws, including copyright laws, and that you will not copy, transmit, perform or distribute
any audio or other content using the “Software” without obtaining all necessary Licenses or
permissions from the owner of the content.
B. Multiple User License:
Make one copy of the “Software” in machine-readable form solely for back-up purposes,
provided you reproduce FarStone’s copyright proprietary legends.
You must acquire and dedicate a License for each separate computer on which any part or
portion of the “Software” is installed or run As used in this License, the “Software” or any part
or portion of the “Software” is “in use” when it is either loaded into RAM or installed on a hard
disk or other permanent memory device including any network ed or shared environment where
either direct or indirect connections are made through software or hardware which pools or
aggregates connections.
As a specific condition of this License, you agree to use the “Software” in compliance with all
applicable laws, including copyright laws, and that you will not copy, transmit, perform or
distribute any audio or other content using the “Software” without obtaining all necessary
Licenses or permissions from the owner of the content.
C. Restrictions:
You may not distribute copies of the “Software” to others or electronically transfer the
“Software” from one computer to another over a network. Y ou may not post or otherwise make
available the “Software”, or any portion thereof, in any form, on the Internet. You may not use
the “Software” in a computer service business, including in time-sharing applications. The
“Software” contains trade secrets and, in order to protect them, you may not decompile,
reverse engineer, disassemble, or otherwise reduce the “Software” to a human-perceivable
form. YOU MAY NOT MODIFY, ADAPT, TRANSLATE, RENT, LEASE, LOAN, RESELL FOR PROFIT,
DISTRIBUTE, NETWORK OR CREATE DERIVATIVE WORKS BASED UPON THE “SOFTWARE” OR
ANY PART TH EREOF.
D. Limited Warranty:
FarStone warrants that the media on which the Software is distributed will be free from defects
for a period of fourteen (14) days from the date of delivery of th e Software to you. Your sole
remedy in the event of a breach of this warranty will be that FarStone will, at its option, replace
any defective media returned to F arStone within the warr anty period or refund the money you
paid for the Software. FarStone does not warrant that the Software will meet your
requirements or that operation of the Software will be uninterrupted or that the Software will
be error-free.
THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER
EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PAR TICULAR PURPOSE AND NONINFRINGEMENT. THIS WARRANT Y GIVES YOU
SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO
STATE.
E. Limitation of Liability:
IN NO EVENT WILL FARSTONE OR ITS LICENSORS BE LIABLE TO YOU FOR ANY INCIDENTAL,
CONSEQUENTIAL OR INDIRECT DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS,
OR LOSS OF DATA, EVEN IF FARSTONE OR A LICENSOR HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY O THE R PARTY. Some states do
not allow the exclusion or limitation of special, incidental, or consequential damages, so the
above limitation or exclusion may not apply to you.
F. General:
You acknowledge that you have read this Agreement, understand it, and that by using the
“Software” you agree to be bound by its terms and conditions. You further agree that it is the
complete and exclusive statement of the agreement between FarStone and you, and
supersedes any proposal or prior agreement, oral or written, and any other communication
between FarStone and you relating to the subject matter of this Agreement. No additional or
any different terms will be enforceable against FarStone unless FarStone gives its express
consent, including an express waiver of the terms of this Agreement , in writing sign ed by an
officer of FarStone. Y ou assume full responsibility for the use of the “Software” and agree to use
the “Software” legally and responsibly.
Should any provision of this Agreement be declared unenforceable in any jurisdiction, and then
such provision shall be deemed severable from this Agreement and shall not affect the
remainder hereof. F arStone reserves all rights in the “Software” not specifically granted in this
Agreement.
Additional Terms and Conditions:
In addition to the above agreement, the following terms and conditions will also apply to Your
use of the Software:
A. You may use the Software on one Device to clone, or apply an image of a hard drive on that
Device, or to another hard drive on the same Device, a replacement Device, secondary media,
or network drive.
B. You may use the Software on a Device to create an image file of a hard drive on that Device
and store the image file on fixed or removable media for disaster recovery purposes.
C. You may use the Software as a boot disk to re-apply the hard drive image that was created
for disaster recovery purposes to the hard drive on the Device from which the disaster recovery
image was made or on a replacement Device provided that the software has been removed
from the original Device.
D. You may use the Softw are to clone a hard drive from a Device to a replacement Device, in
the manner described in the Software documentation and to use the Software on the
replacement Device provided that the Software has been removed from the original Device.
E. Y ou may not use the Software commercially or non-commercially for the purpose of creating
an image on multiple Devices or hard drives, except for multiple hard drives installed in or
attached directly to the original Device.
F. For the purposes of this License Agreement, a virtual device is considered the same as a
physical device.
G. If the Software you have licensed includes the Recovery Manager the following uses and
restrictions apply to the Software:
(i) The Recovery Manager contains Windows® softw are licensed from Microsoft Corpor ation.
Microsoft Corporation has no liability to You for the Component. Any support for the
Component will be provided by FarStone in accordance with FarStone’s then-current support
guidelines.
(ii) THE RECOVERY MANAGER CONTAINS A TIME-OUT FEATURE THAT WILL AUTOMATICALLY
RE-BOOT THE DEVICE AFTER SEVENTY-TWO HOURS OF CONTINUOUS USE. THIS TIME-OUT
FEATURE WILL RESET EACH TIME THE COMPONENT IS RE-LAUNCHED.
(iii) The Recovery Manager may be used as a boot, diagnostic, disaster recovery, setup,
restoration, emergency service, installation, test, and configuration utility program. Use of
the Component as a general purpose operating system or as a sub stitute for a full y functional
version of any operating system product is strictly prohibited.
Windows® is a registered trademark of Microsoft Corporation.
Should you have any questions concerning this Agreement, you may contact FarStone by
writing to:
FarStone Technology, Inc.
Legal Department
1758-B North Shoreline Blvd
Mountain View, CA 94043
Contents
Chapter1:Introduction ........................................................................................................................ 9
1.1ProductOverview............................................................................................................................... ............. 9
1.2PowerfulBackupFeatures............................................................................................................................... 9
1.3OtherFeaturesandBenefits .........................................................................................................................10
1.4 Newly‐addedFeatures.............................................................................................................................. 11
Chapter2:InstallingandUninstallingTotalBackupRecovery ...............................................................12
2.1SystemRequirements ................................................................................................................................... 12
2.2StartTotalBackupRecoveryInstallation....................................................................................................... 12
2.2.1InstallingTot a l BackupRecovery7SmallBusinessServer.......................................................................... 12
2.3UninstallingTotalBackupRecovery............................................................................................................... 13
Chapter3:Tot a lBackupRecoverySpecificTerminology .......................................................................14
3.1FileBackup.................................................................................................................................................... 14
3.2SystemSnapshot ........................................................................................................................................... 14
3.3HardDriveImaging ....................................................................................................................................... 14
3.4FullandIncrementalBackups ....................................................................................................................... 14
3.5Total BackupRecoveryUniversalRestore...................................................................................................... 14
3.6Total BackupRecoverySecureArea .............................................................................................................. 14
Chapter4:StartUsingTot a lBackupRecovery ......................................................................................16
4.1ActivationandDeactivation .......................................................................................................................... 16
4.1.1Activation................................................................................................................................................... 16
4.1.2Deactivation............................................................................................................................................... 18
4.1MainConsole ................................................................................................................................................ 20
4.2.1QuickStart ................................................................................................................................................. 20
4.2.2Jobs ............................................................................................................................................................ 21
4.2.3ViewLogs................................................................................................................................................... 23
4.2.4Settings ............................................................................................................................... ....................... 23
4.3BackupConsole............................................................................................................................................. 25
4.3.1CreateaSystemSnapshot.......................................................................................................................... 25
4.3.2FileBackup................................................................................................................................................. 26
4.3.3BackUpMyComputer............................................................................................................................... 29
4.4RestoreConsole ............................................................................................................................................ 30
4.4.1ReturntoaSystemSnapshot ..................................................................................................................... 30
4.4.2RestoreFiles............................................................................................................................................... 31
4.4.3RestoreYo u r Computer .............................................................................................................................. 33
4.4.4PerformUniversalRestore .........................................................................................................................34
4.5CloneConsole ............................................................................................................................................... 35
4.5.1CloneDrive................................................................................................................................................. 35
4.5.2ClonePartition ........................................................................................................................................... 36
4.6ToolsTab........................................................................................................................................................ 37
4.6.1CreateaBootableRescueDisk................................................................................................................... 37
4.6.2PreviewBackupImage............................................................................................................................... 37
4.6.3CheckImageIntegrity................................................................................................................................38
4.6.4ExportPXEImage....................................................................................................................................... 38
4.6.5ConvertBackuptoVirtualDisk .................................................................................................................. 39
4.5.6iSCSIInitiator.............................................................................................................................................. 40
Chapter5:RecoveryManager .............................................................................................................42
5.1EnterRecoveryManager............................................................................................................................... 42
5.1.1BootfromBootableRescueDisk ................................................................................................................ 42
5.1.2BootintoWindowsviaaUSBDriveorUSBKey......................................................................................... 42
5.1.3BootfromPXEServer ................................................................................................................................. 42
5.2RecoveryManagerMainConsole ................................................................................................................. 44
5.2.1QuickStart ................................................................................................................................................. 44
5.2.2Backup(Computers)................................................................................................................................... 44
5.2.3ReturntoaSystemSnapshot ..................................................................................................................... 45
5.2.4RestoreYo u r Computer .............................................................................................................................. 46
5.2.5CloneTab ................................................................................................................................................... 47
5.2.6DataShredding .......................................................................................................................................... 49
5.2.7AnalyzeTab ................................................................................................................................................ 49
5.2.8NetworkTab ............................................................................................................................................... 50
5.2.9ToolsTa b .................................................................................................................................................... 52
Chapter6:Glossary .............................................................................................................................55
Chapter7:Appendix............................................................................................................................56
7.1FrequentlyAskedQuestions..........................................................................................................................56
Chapter 1: Introduction
1.1 Product Overview
Total Backup Recovery 7 Small Business Server is a powerful data backup and hard disk
imaging application. It creates a complete disk image of a hard drive or a single hard drive
partition and stores it on a local computer , network share and even on an FTP server. The image
can be used for backup and recovery, to quickly transfer all information from a server’s hard
drive to a new hard drive. The image file can also be compressed and distributed across
multiple hard drives or partitions.
T otal Backup Recovery 7 Small Business Ser ver’s compressed image file contains all of the hard
drive data files, partition information and security settings, by copying only the used data
sectors – this keeps the size of the image to a minimum. The complete disk image can be
updated quickly with incremental backups; the incremental backup contains only the hard
drive changes that have occurred since the complete backup was created, or since the last
incremental backup.
This offers the administrator an easy and reliable way to keep the system backup da ta current,
by storing the images on an external USB hard drive, CD or DVD set, or on a network share. The
administrator would then be able to quickly recover from any type of data disaster, including
data corruption or hard drive failure.
With a special recovery environment (T otal Backup R ecovery Pre-OS), you can run T otal Backup
Recovery to back up and restore damaged partitions even if Windows won't start for some
reason. Also some other features of Total Backup Recovery are still available in this recovery
environment.
T otal Backup Recovery 7 Small Business Ser ver offers the administrator flexible ways to protect
all involved computers. System administrators will appreciate Total Backup Recovery 7 Small
Business Server’s ability to dramatically reduce the time they spend configuring multiple
systems, installing software, or restoring multiple systems to an original image.
1.2 Powerful Backup Features
Total Backup Recovery’s Suite of backup features includes:
• Hard Drive Imaging: Backs up and restores a system with a complete copy of all files,
installed software, partition information, and system settings.
• Incremental Backup: Manually or automatically updates save disk images without
ever leaving Windows. Incremental backup points log only the changes that have
occurred since the last Complete Backup.
• System Snapshots: Backs up an entire computer system automatically to the Secure
Area. The system snapshots also provide a fast method to recover from
software-related data disasters.
• File Backup: Manually or automatically backs up selected file/folder, file extension,
9
etc.
• Universal Restore: Restores a complete system image of a particular configuration
to a different hardware configuration system or a Virtual Machine.
1.3 Other Features and Benefits
• Microsoft Volume Shadow Copy Service (VSS) Support (for Windows Server
2003 and higher): Easily back up VSS compatible databases (Exchange, Oracle, SQL
Server) without taking databases offline and ensuring data consistency.
• Preboot Execution Environment (PXE) Support: Boot and recover any system
from PXE server without the need for a Bootable Rescue Disk.
• Complete External Backup: Store a complete system image on a USB hard drive, or
on a network share.
• Easy Disk Image Updates: Incremental Backup lets you quickly update your saved
disk image without ever leaving Windows.
• Flexible Backup: Back up your client’s hard drive to another local hard drive, network
drive, or a USB device.
• Rapid, Controlled Recovery: Rebuild system via Complete Restore or System
Snapshot in minutes, not hours or days.
• Partition Support: Supports FAT，FAT32, NTFS and other unknown partitions.
• Hardware Support: Supports IDE, EIDE, SATA, and SCSI/RAID hard drives.
• 100% Protection: Restore an operating system damaged by corrupt software,
human error, a virus attack, or a software bug.
• Quick and Safe Try: Y ou have the choice to return your computer to its original state
in seconds as long as a System Snapshot is created before a new application is
installed.
• Unlimited System Snapshots: Total Backup Recovery has no limit for multiple
system snapshots as long as adequate space is allocated in the hard drive for Tota l
Backup Recovery’s Secure Area.
• FTP Support: Save another data copy onto a remote FTP server to enhance the
protection of files and even the whole computer.
• Virtual Machine Support: Convert the backup image into a VMware file image
format to run it on a virtual machine.
10
1.4 Newly-added Features
• Set Password: Enable users to set a password to prevent other unauthorized users from
changing program settings.
• Resize Secure Area: Secure area is a hidden, secure area on the primary hard drive,
used to store Total Backup Recovery 7 Small Business Server backup data. By using the
Resize Secure Area feature, users can allocate more backup space.
• Simplified Quota Mangement: One base backups one folder when backuping , and users
can choose to maintain several base backup.
• Google Desktop Search: Enable search engine support if you want to use Google
Desktop to locate and recover files and folders contained in Backup Images.
• Customized File Backup Search: Users can restore file(s) by customized searching of
backup file(s).
• Windows 2008 Local Account Authentication: If the console i s CBP Schedul e backup
of 2008 system, a dialog box containing user name and password is displayed to let users
input a local account. Then CBP will call the corresponding interface accordinbg to the
account.
11
Chapter 2: Installing and Uninstalling Total Backup Recovery
2.1 System Requirements
• CPU: Pentium or higher
• RAM: 512 MB or more (1 GB or more for Vista)
• Hard Drive: 250 MB free space
• Supported Server Oper ating Systems: Microsoft Windows Small Business Server 2003
/2008
• Supported Desktop Operating Systems: Windows® XP (32-bit & x64), Windows®
Vista (32-bit & 64-bit),Window ® 7 (32-bit & x64)
2.2 Start Total Backup Recovery Installation
If you purchased a CD:
Insert the CD into your CD-ROM drive. The setup program should start automatically. If it
doesn’t, browse the CD and double-click on the Autorun.exe. Follow the prompts displayed
to finish your installation.
If you purchased an electronic download:
Save the executable file to your hard drive. Double-click on the file to laun ch the Total
Backup Recovery installer. Follow the prompts displayed to finish your installation.
2.2.1 Installing Total Backup Recovery 7 Small Business Server
1. Select Setup, and click Next.
2. Select the language preference of the application, and click Next.
3. Carefully read the software license agreement. If you accept the terms of the agreement,
select I accept the terms in the license agreement, and click Next.
4. Enter your personal information and serial number, and click Next.
Note
Installation without purchasing a serial number will acti vate a ti me-limited
evaluation version of Total Backup Recovery.
5. Click Next to install to the default folder, or Change to select another location.
6. Click Install to launch the installation process.
12
7. Click Finish to complete the installation. Y ou are required to restart your computer to launch
Total Backup Recovery 7 Small Business Server.
2.3 Uninstalling Total Backup Recovery
1. From the Windows Start menu, select Start Æ Settings Æ Control Panel.
2. Double-click Add/Remove Programs, and select Change or Remove Programs.
3. Select Total Backup Recovery 7 Small Business Server, and click Remove to begin
uninstalling the associated component. A deactivation dialog box will pop up,click Yes to
uninstall the product.
13
Chapter 3: Total Backup Recovery Specific Terminology
3.1 File Backup
Total Backup Recovery File Backup monitors file changes. When a change is detected, Total
Backup Recovery will record it and back it up according to your schedule. File backups can be
stored locally or externally.
3.2 System Snapshot
System Snapshot and Hard Drive Imaging are both sector level backup functions. System
Snapshot stores only the changed data sectors into the Total Backup Recovery Secure Area.
The amount of storage capacity required for each snapshot is substantially less than the entire
amount of data on the hard drive. As a result, snapshots offer a significant savings of hard drive
space and an increased restoration speed when compared with hard drive imaging or complete
disk cloning methods.
3.3 Hard Drive Imaging
Hard Drive Imaging can be used for bare-metal disaster recovery when hard drive failure
occurs.
3.4 Full and Incremental Backups
Full and incremental backup solutions aim to make storing several copies of the source data
more feasible. To accomplish this, a complete backup is taken initially and then incremental
backups can be scheduled or run manually (Inc remental backup only stores the files or sectors
that have changed since the previous full or incremental backup). Restoring a system to a
certain point involves locating the complete backup and the incremental backups executed
between the time of the complete backup and the time of the restore.
3.5 Total Backup Recovery Universal Restore
With Total Backup Recovery Universal Restore, there is no need to reinstall the operating
system, applications, configuration files, individual files, and folders into the new system with
different hardware configuration, or to a virtual machine. With Universal Restore, you can
restore your system onto a similar or a different (than original) hardware configur ati on with a
few mouse-clicks.
3.6 Total Backup Recovery Secure Area
T otal Backup Recovery’ s Secure Area is a virtual partition which is created onto the hard drive’s
free space. This location is hidden, protected, and accessible only by Total Backup Recovery.
The secure area is used to store the system snapshots and the Total Backup Recovery Pre-OS.
It will not be influenced by most computer disasters, so it ensures the protection of your data
and the efficiency of Total Backup Recovery recovery.
14
15
Chapter 4: Start Using Total Backup Recovery
T o launch T otal Backup Recovery , double-click the FarStone Total Backup Recovery 7 Small
Business Server icon on your desktop, or select Start Æ All Programs Æ FarStone Total
Backup Recovery Æ FarStoneÆ FarStone Total Backup Recovery 7 Small Business
Server.
4.1 Activation and Deactivation
4.1.1 Activation
If you don’t purchase a serial number when installing the product, you will see the following
dialog box:
If you select I have a serial number for this product, please enter your personal
information and serial number, then click Next to continue.
If you select I want to try FarStone Total Backup Recovery 7 Small Business Server for
14 day(s), you can use the product within 13 days. Then click Next to continue.
Note
Activation Times Count Exceeded, please log on to
http://www.farstone.com/support/user-profile/support-ticket.php
assistances.
If you input a serial number when installing the product, you will see the following dialog box:
16
for more
If you click Activate Now, you will activate the product successfully , then click Next, a dialog
box will pop up, click Yes to enter a web site to register the product. Then you will enter the
main console.
If you click Other activation options, you will activate the product via e-mail. A dialog box
will pop up:
17
1. Click Copy to clipboard button to copy the serial number and Mac address to send to the
activation address:
2. Our technical support engineer will send you a Activation Code via e-mail, just input the
activation code to the specified frame.
Activation@farstone.com.
3. Click Activate Now.
4.1.2 Deactivation
Deactivation steps:
1. Click Help on the main console, select Deactivation, you will see the following dialog box:
Click Deactivation, a dialog box will pop up:
2.
3. Click Yes to deactivate successfully, then click Quit, you will see the following dialog box:
18
Loading...