Farstone RESTOREIT SERVER EDITION 7.0 User Manual
RestoreIT®
Server Edition
Version 7
User’s Guide
Copyright Notice
Copyright© 2005 FarStone Technology, Inc.
All Rights Reserved.
No part of this publication may be copied, transmitted,
stored in a retrieval system, or translated into any
language in any form or by any means without the
expressed written permission of FarStone Technology, Inc.
FarStone grants you the right to use one copy of the
enclosed software program ("SOFTWARE") on a single
computer. If the SOFTWARE is installed on a network, or
more than one user can run the SOFTWARE at the same
time, you must purchase an additional license for each
additional user or computer.
Trademarks
• RestoreIT Server® and RestoreIT Server® Server are
registered trademarks of FarStone Technology, Inc.
• Microsoft®, Windows® and MS-DOS® are registered
trademarks of Microsoft Corporation.
• Pentium is a registered trademark of Intel Corporation.
• Other product names mentioned in this manual may be
trademarks or registered trademarks of their respective
companies and are hereby acknowledged.
Printed in the United States of America.
FarStone Technology, Inc.
Corporate and North American Headquarters
15 Hammond Dr., Suite 304
Irvine, CA 92618
Phone: (949) 458-3666
- 2 -
Fax: (949) 458-3633
Asia-Pacific Offices
10F-1B, No. 207, DunHua North Rd., Taipei, 105, Taiwan
Phone: 886-2-2546-9898
Fax: 886-2-2546-3838
Technical Support:
For technical support, please contact us at:
http://www.farstone.com/home/ensite/support/support.shtml
Or use our online support system and FAQ at
www.farstone.com
Copyright © 2000-2005, FarStone Technology, Inc. All rights
reserved.
.
- 3 -
Contents
CHAPTER 1 INTRODUCTION..................................................- 7 -
1-1 INTRODUCTION TO RESTOREIT SERVER ...................................- 7 -
1-2 FEATURES.....................................................................................- 7 -
CHAPTER 2 INSTALLATION.................................................. - 11 -
2-1 SYSTEM REQUIREMENTS ...........................................................- 11 -
2-2 PRE-INSTALLATION CHECK.......................................................- 11 -
2-3 INSTALLING RESTOREIT SERVER.............................................- 12 -
2-4 MULTIBOOTING WINDOWS.......................................................- 16 -
CHAPTER 3 RESTOREIT SERVER........................................ - 18 -
MANAGER IN WINDOWS........................................................ - 18 -
3-1 LAUNCHING RESTOREIT SERVER IN WINDOWS .....................- 18 -
3-2 USING RESTOREIT SERVER QUICK START .............................- 19 -
3-2.1 Quick Backup...............................................................- 20 -
3-2.2 Quick Restore..............................................................- 21 -
3-2.3 File-level Restore....................................................... - 21 -
3-3 SYSTEM RESTORE......................................................................- 23 -
3-3.1 Restoring to an Incremental Backup Point.......- 23 -
3-3.2 Restoring from a Complete Backup Point......... - 24 -
3-4 SYSTEM BACKUP........................................................................- 25 -
3-4.2 Creating an Incremental Backup Point.............. - 25 -
3-4.2 Creating a Complete Backup Point...................... - 27 -
3-5 MANAGING BACKUP POINTS.....................................................- 28 -
3-5.1 Introduction to Various Backup Points...............- 29 -
3-5.2 Viewing Backup Point Properties.......................... - 30 -
3-5.3 Deleting a Backup Point.......................................... - 31 -
3-5.4 Locking and Unlocking a Complete Backup Point.-
32 -
3-5.5 Renaming a Backup Point.......................................- 33 -
3-5.6 Exporting an Internal Complete Backup Point as
an External Backup Point....................................................- 33 -
3-6 FILE-LEVEL BACKUP AND RESTORE..........................................- 34 -
3-6.1 How to Restore a Specific File............................... - 34 -
3-6.2 How to back up Specific Files or Folders...........- 34 -
3-7 ADVANCED FUNCTIONS OF RESTOREIT SERVER .................... - 35 -
3-7.2 Creating and Using a Rescue Disc....................... - 35 -
Functions of RestoreIT Rescue Disc .......................................- 36 -
Creating a RestoreIT Rescue Disc...........................................- 36 -
How to Use Your RestoreIT Rescue Disc...............................- 37 -
3-8 RESTOREIT SERVER SETTINGS................................................- 38 -
General Settings ............................................................................- 38 -
RestoreIT Server Scheduler ......................................................- 40 -
File Backup Settings.....................................................................- 44 -
3-9 UPDATING YOUR PRODUCT.......................................................- 47 -
3-10 GETTING ASSISTANCE.............................................................- 47 -
3-11 EXITING THE RESTOREIT SERVER MANAGER.......................- 48 -
CHAPTER 4 RESTOREIT SERVER MANAGER IN PRE-OS
MODE ..................................................................................................- 50 -
4-1 LAUNCHING THE RESTOREIT SERVER PRE-OS MANAGER ....- 50 -
4-2 QUICKLY RESTORE YOUR SYSTEM IN PRE-OS MODE ............- 50 -
4-3 RESTOREIT SERVER MANAGER IN PRE-OS MODE ................- 51 -
Incremental Backup Points................................................. - 51 -
Complete Backup Points...................................................... - 53 -
RestoreIT Server Settings .................................................. - 53 -
Uninstalling RestoreIT Server............................................- 55 -
Exiting RestoreIT Server..................................................... - 55 -
CHAPTER 5 REMOVING RESTOREIT SERVER..............- 57 -
5-1 REMOVING RESTOREIT SERVER ..............................................- 57 -
CHAPTER 6 FAQ ............................................................................ - 60 -
CHAPTER 7 SOFTWARE LICENSE AGREEMENT...........- 81 -
- 5 -
Chapter 1
Introduction
Chapter 1
Introduction
Instantly recover from system crashes, virus attacks or
accidental data deletion.
1-1 Introduction to RestoreIT Server
RestoreIT Server is an innovative real-time system
restoration utility. Once installed, RestoreIT Server
continually monitors and keeps a complete record of all
activities on the hard drive. RestoreIT Server lets you
recover lost data after a system crash, virus attack, faulty
software installation, accidental file deletion or
unintentional formatting of the hard drive. In merely a
few minutes, if not seconds, all of the contents of your
hard drive can be restored back to a point in time when
your computer was functioning properly. RestoreIT Server
is different from general-purpose backup software.
RestoreIT Server uses a unique real-time incremental
backup technology, taking up only 5 to 10 percent of the
hard drive space. RestoreIT Server can be set to
automatically back up your computer hourly, daily, or at
each system startup.
1-2 Features
• File-level Restore
RestoreIT Server allows you to back up and restore
previous versions of a specific file after it has been
deleted, changed or overwritten, without having to
restore the entire system to an earlier period of time.
• 100% protection
RestoreIT Server allows you to instantly recover from
accidental disk formatting, file deletion, virus attacks or
system crash. RestoreIT Server offers complete system
protection, 24 hours a day, 365 days a year.
• Kills Viruses, Rescues Files
Feel free to download files and open e-mail attachments
without having to worry about virus attacks. Infected or
damaged files can be rescued in seconds.
• Only a Fraction of Disk Space Used
RestoreIT Server uses a unique real-time incremental
backup technology, taking up only 5 to 10 percent of the
hard drive space.
• Password Protection
Using RestoreIT Server, you can lock your system at the
DOS level. No unauthorized person can use your
computer.
• Personalized and Secure Complete Backup Point
RestoreIT Server allows you to name a Backup Point and
lock it to prevent accidental removal.
• Complete Backup Point
RestoreIT Server stores a permanent copy of your hard
drive, so even after years of use, you can restore your
system back to the day you first installed RestoreIT
Server.
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• Easy to Use
A clear and friendly Graphical User Interface (GUI)
makes RestoreIT Server easy to use. Even a novice can
easily restore a computer back to working order without
having to call technical support.
• Intelligent Data Integrity Checking
RestoreIT Server checks the integrity of the data in the
latest Incremental Backup Point and marks it as
mbiguous” if any inconsistencies are found.
“a
• Unlimited Backup Points
RestoreIT Server can set up numerous Incremental
Backup Points, limited only by the hard drive space
available.
- 9 -
Chapter 2
Installation
- 10 -
Chapter 2
Installation
2-1 System Requirements
To use RestoreIT Server, your computer must have one of
the following Windows operating systems:
Windows 2000 Professional Workstation with
Service Pack 4 or higher
Windows XP Professional
Windows XP Home Edition
Windows XP Media Center Edition
Windows 2000 Server
Windows 2000 Advanced Server
Windows 2000 Data Center
Windows Small Business Server 2003
Windows Server 2003
Windows Server 2003 Data Center
Windows Server 2003 Web Edition
Your computer must also meet the following minimum
system requirements.
Intel Pentium processor at 133 MHz
256 MB of RAM
20 MB for the program and 5 to 10% of the total
hard drive space (at least 400 MB) for backup
activities
Internet Explorer 4 or higher
CD/DVD recorder (optional)
2-2 Pre-Installation Check
Before installing RestoreIT Server, please do the following:
1.Disable any antivirus programs during the installation,
including protection at the BIOS level.
2.Close all other applications before installing.
3.Have the RestoreIT Server serial number handy (located
in the software package).
4. Log on with the administrator or an authorized user
account.
5. For optimal performance you should also do the
following:
Uninstall any previous version of RestoreIT Server, if
it is installed.
Uninstall Norton SystemWorks or Norton Utilities if
either is installed. You can reinstall this software after
RestoreIT Server has been installed successfully.
Uninstall other data backup/protection software, such
as Goback, Recovery Genius, TrueImage, Acronis Disk
Editor, PC Angel, etc.
Run Windows Checkdisk to check for hard drive
errors and ensure disk integrity.
Run Windows Disk Defragmenter to combine the free
space on your hard drive and repair fragmented files.
2-3 Installing RestoreIT Server
1. Insert the RestoreIT Server CD-ROM disc. The Setup
program should start automatically. If it does not, run
the SETUP.EXE file directly from the CD.
2. Select Pre Installation Checkup and click Next. If
you have performed the Pre Installation Checkup
manually, please select Install RestoreIT Server and
skip to step 6.
3. Click on any of the following options to ensure a
successful RestoreIT Server installation of RestoreIT
Server:
Check all volumes for errors
Runs the Windows Check Disk command to check
for errors on all partitions of your hard drive
(requires system restart).
Defragment files on the volumes
Launches Windows Disk Defragmenter, to
defragment files and folders on your local volumes
and increase system performance. This also will
help ensure RestoreIT Server is installed
successfully.
Create a rescue disc
In cases where RestoreIT Server cannot start
properly, you can use a RestoreIT Rescue Disc to
boot and restore your system.
Create a rescue CD/DVD image file
In cases where RestoreIT Server cannot start
properly, you can use a rescue CD/DVD to boot
and restore the system. This function will create
an image of a rescue CD/DVD and store it on your
hard drive. You can use any burning software to
make this image into a rescue bootable CD/DVD.
Note: Some operations may require you to restart
your computer. After restarting, you will need to
launch the RestoreIT Server Setup program.
4. Click Next to continue. RestoreIT Server will check
your hard drive structure and generate a report to you
regarding the availability of your system.
5. Click OK to continue the installation.
6. When the RestoreIT Server install screen appears,
select Continue to go to the next step.
7. When the License Agreement screen appears, select I
Accept to continue.
8. Enter your serial number. Select Continue to proceed.
Note: If you do not enter a serial number, RestoreIT
Server will install a trial version that has limitations on
time and functions on your computer.
9. Select an install type, Typical Install (Recommend)
or Customized Install., and then select Continue to
start installation.
Note: Typical Install will apply default settings in the
following steps to install RestoreIT Server on your
computer. We recommend that normal users choose
Typical Install. Customized Install allows manual
settings and is for advanced users.
RestoreIT Server will be installed in the path displayed.
You can choose anther location to install RestoreIT
Server, or leave it as default.
10. Click Continue and RestoreIT Server will be
automatically installed to the destination folder.
Note: Typical Install will skip the next step.
11. Select the partition where RestoreIT Server can create
an internal RestoreIT Server Partition to save the
backup data. For the best results, choose the extended
partition. The installation program will check the
partition size to determine if there is enough space,
and give a recommended size for the RestoreIT Server
Partition (at least 400 MB is required). You can also
manually assign the size for both the RestoreIT Server
partition and the file backup space.
Note:
1. The internal RestoreIT Server Partition is used to
store the Pre-OS Mode program, Incremental Backup
Points, Complete Backup Points and File Backup
Records. Except for the Complete Backup Point, the total
space needed by the other files is at least 400 MB.
2. The RestoreIT Server Partition can only be created on
your primary/bootable hard drive, if multiple hard drives
are present. The RestoreIT Server Partition cannot be
resized after it is created. For better performance, we
recommend that you allocate 10% of your total hard drive
space for the RestoreIT Server Partition. If a Complete
Backup Point is to be stored in the RestoreIT Server
Partition, you must add the space needed for the Complete
Backup Point when assigning the RestoreIT Server
Partition size.
12. Click OK and you will be prompted to restart your
computer. Please eject the RestoreIT Rescue Disc and
select Restart to complete the installation. RestoreIT
Server will reboot the computer and initialize your
initial Backup Point. After the system restarts,
RestoreIT Server will begin an initialization procedure.
Note: If the installation program detects multiple
installations of Windows, you will receive a message
stating RestoreIT Server has detected multiple
Operating Systems. To ensure full protection, please
install RestoreIT Server on each installed Operating
System. For further assistance, please contact
FarStone technical support.
2-4 Multibooting Windows
RestoreIT Server supports multibooting for
Windows2000/XP.
To ensure full protection for your computer, we
recommend that you install RestoreIT Server on each
installed Operating System. The installation process is the
same as described in 2-8. The only difference is in step 9.
The installation program will prompt A previous
RestoreIT Server exists. Should I use it? Click Yes to
continue installation. Clicfk No to cancel the installation
process.
Note: RestoreIT Server does not support System
Commander.
Chapter 3
The RestoreIT
Server
Manager
in Windows
Chapter 3
RestoreIT Server
Manager in
Windows
3-1 Launching RestoreIT Server in Windows
To launch RestoreIT Server in Windows, Select Start on the
Windows taskbar, then All ProgramsÆ RestoreIT
ServerÆ RestoreIT Server. You can also double-click
the RestoreIT Server icon
click the RestoreIT Server icon in the system tray by your
clock.
The figure below shows the RestoreIT Server main interface
within Windows.
on the desktop or double-
3-2 RestoreIT Server Start
After launching the program, you will see the RestoreIT
Server Quick Start page.
From the Backup Status, you can see if the Incremental
Bakcup and File-Level Backup are enabled and quickly
change their status. Click the enable/disable link to change
their status. You can also view the time when you create
the latest backup point and/or perform a restoration.
From the Space Meter, you can view space usage of the
RestoreIT Server partition.
From the Backup Statistics, you can view the number of
Incremental Backup Points, Complete Backup Points and
File-Level backups.
If you have any questions on using RestoreIT Pro, you can
view User Guide or an online flash demo (Online Demo)
from the I Need Help section. Or you can contact our
technician by clicking Online Support.
From the I want to perform … section, RestoreIT Server
allows you to use some frequently used functions like Quick
Backup, Quick Restore and File-Level Restore.
3-2.1 Performing a Quick Task
From the I want to perform … section, pick a quick task
to perform. The following chapters are detailed descriptions
on how to perform quick takes.
Quick Back
The Quick Backup option is used for creating a new
Incremental Backup Point
Backup Point, please refer to section 3-5.1 Introduction to
Various Backup Points) to back up your hard drive and
protect your data.
To perform a Quick Backup
1. Select the Quick Start page and click the Quick
Backup button in I want to perform … section
to create a new Incremental Backup Point.
RestoreIT Server will lock the hard drive during this
process. If any program is currently writing to or
reading from the hard drive, RestoreIT Server will stop
creating the Quick Backup Point. If your computer
locks up during this time, restart it manually and try
again.
Note: RestoreIT Server does not create new Backup
Points if it is unable to lock your hard drive.
Close ALL applications when you create a new
Backup Point.
2. Select Finish when the Incremental Backup Point has
been successfully created.
(for a definition of Incremental
Quick Restore
Choosing this option, you can quickly restore your
computer to the state it was in when the most recent
Incremental Backup Point was created.
To perform a Quick Restore
1. Select the Quick Start page and click the Quick
Restore button
The restoration dialog box will appear and ask you to
choose whether to restore Only C Drive or the Entire
hard drive.
2. Click Next after you have made your selection.
RestoreIT Server will restart your computer and your
hard drive will revert back to the most recent Backup
Point.
3. When the system has restarted, the restoration
process will start.
in I want to perform… section.
File-level Restore
This function allows you to quickly retrieve previous
versions of deleted, changed or overwritten files, without
doing an entire restore operation.
To restore a specific file
1. Select the Start page and click the File-level Restore
button
in I want to perform… section.
2. The File Restore window will open with three main
display areas. In the left pane, you can expand file
folders to locate which file you want to retrieve. The
top right pane displays available files located in the
selected directory. Click a file to see all backed up
versions; this is displayed in the bottom right pane.
Here you can select a version and click Restore, or
click Open to preview the file.
Note: RestoreIT Server will automatically create
a Backup for a specified file each time the file is
modified, deleted or overwritten. By default, all
files in the My Documents folder, and all files
with *.doc *.txt *.cpp *.ppt *.xls *.pdf
*.rtf extensions are backed up automatically.
To specify which file or folder to back up, go to
User Settings Æ File Backup Æ Files and
Folders, or use the File-level Backup Wizard
on the Backup page, to add a file or folder to the
list.
3-3 System Restore
3-3.1 Restoring to an Incremental Backup Point
Incremental Backup Point
create unlimited backups of your system. Incremental
Backup Points are stored in the RestoreIT Server partition
and you can easily roll back your system to any previous
state by restoring to an Incremental Backup Point.
To restore an Incremental Backup Point
1. Select System Restore on the main interface, and
then Restore to any previous Backup Point.
2. Choose the Incremental Backup Point that you would
like to restore and click Restore Now.
s are small in size and you can
Note:
If you choose to restore the most recent Incremental
Backup Point, this is equal to performing a Quick
Restore.
To perform a Quick Restore you can also do any of the
flowing:
• Select Quick Start and then Quick Restore.
• Select System Restore and then Quick Restore
3. Choose to restore the Entire hard drive or Only C:
drive and then press Next. A dialog box will appear to
show information on the selected Backup Point. Select
Next after you have made sure this is the correct
Backup Point to be restored. RestoreIT Server will
restart your computer and your hard drive will revert
back to the selected Backup Point.
4. After the system has restarted, the restoration process
will start.
Note: 1. Choosing to execute an Incremental Backup
Point will clear all existing Incremental Backup
Points that were created after that point.
2. After restoring Only C: drive, all existing
Incremental Backup Points that were created
before that point, can only be used to restore the
primary drive.
3. RestoreIT Server does not recommend
restoring an Ambiguous Backup Point. It will
warn users twice during the restoring process.
3-3.2 Restoring from a Complete Backup Point
A Complete Backup Point
is a full backup of all data on the
selected drive. Restoring a complete backup will roll your
entire system back to the state when the backup point is
created, and all data on your system will be restored as
well.
To restore your system from a Complete Backup
Point
1. Select System Restore from the main interface and
then Restore to a Complete Backup Point. Detailed
information of all the Complete Backup Points are
listed in the window below. This list helps you
recognize the backup point you want to restore from
and find the path when you create it. Click Restart to
restart your computer and enter RestoreIT Server PreOS Mode.
2. In Pre-OS Mode, select the image file of the Complete
Backup Point to be restored. You can either select an
Internal Complete Backup Point from the RestoreIT
Server partition, an External Complete Backup
Point from a valid path (Select the first image if there
are several image files for one Backup Point.)
3. Click Next. Select the source partition if you would like
to restore only a partition in the Complete Backup
Point. (a Complete Backup Point may contain the data
of more than one partition);
4. Select the destination hard drive and the destination
partition, and then click Next. To restore a single
partition, select only the partition you would like to
restore.
5. After reviewing your selections, click Next to confirm
your settings and reboot the computer.
6. When the computer restarts, the restoration process
will start.
3-4 System Backup
3-4.2 Creating an Incremental Backup Point
With RestoreIT Server, you can create an Incremental
Backup Point at any time. All Incremental Backup Points
reside in the protected, hidden RestoreIT Server partition
and the number of Incremental Backup Points is limited
only by the space of the RestoreIT Server partition.
To create a New Incremental Backup Point
1. Either of the following methods will launch the Create
a New Backup Point window
• Select the Quick Start page and then Quick
Backup;
• Select the System Backup page and then
Incremental Backup;
2. Enter a name for the Backup point. You can choose to
leave the default name. Click Next to start creating
the Incremental Backup Point.
3. RestoreIT Server will lock the hard drive. If any
program is currently accessing the hard drive,
RestoreIT Server will stop creating the Backup Point. If
your computer locks up during this period, restart the
system manually and try again.
Note: RestoreIT Server does not create new Backup
Points if it is unable to lock your hard drive.
Close ALL applications when you create a new
Backup Point.
4. Select Finish when the Incremental Backup Point has
been successfully created.
3-4.2 Creating a Complete Backup Point
A Complete Backup Point is a full backup of all data on the
selected drive(s). You can choose to create a Complete
Backup Point in the RestoreIT Server partition (Internal
Complete Backup Point) or to create the Complete Backup
Point in other places, such as on the local disk, on a
network place, to a movable storage media like a USB disk
or burn it directly to a CD/DVD (External Complete Backup
Point). Both Internal Complete Backup Points and
External Complete Backup Points are created in the
RestoreIT Server Pre-OS Mode.
To create a Complete Backup Point
1. Select System Backup from the menu interface, and
then Complete Backup.
2. A screen will appear to prompt you to restart your
computer and create the Complete Backup Point in
Pre-OS Mode. Close any open programs or files and
click OK to restart computer and continue creating the
backup point.
3. In Pre-OS Mode, select the Source hard drive in the
upper pane, and then select the Source Partition(s)
you want to back up in the lower pane. Click Next to
continue.
Note: Normally, there is only one hard drive installed
on a computer and you can skip to selecting the
partition(s).
4. Select a location and enter the name of the image file
and any comments. Click Next to continue.
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