Farstone RESTOREIT PROFESSIONAL EDITION 7.0 User Manual

RestoreIT®
Professional Edition
Version 7
User’s Guide
Copyright© 2005 FarStone Technology, Inc. All Rights Reserved. No part of this publication may be copied, transmitted, stored in a retrieval system, or translated into any language in any form or by any means without the expressed written permission of FarStone Technology, Inc.
FarStone grants you the right to use one copy of the enclosed software program ("SOFTWARE") on a single computer. If the SOFTWARE is installed on a network, or more than one user can run the SOFTWARE at the same time, you must purchase an additional license for each additional user or computer.
Trademarks
RestoreIT® Pro and RestoreIT® Network are registered
trademarks of FarStone Technology, Inc.
Microsoft®, Windows® and MS-DOS® are registered
trademarks of Microsoft Corporation.
Pentium is a registered trademark of Intel Corporation.
Other product names mentioned in this manual may be
trademarks or registered trademarks of their respective companies and are hereby acknowledged.
Printed in the United States of America.
FarStone Technology, Inc.
15 Hammond Dr., Suite 304 Irvine, CA 92618 Phone: (949) 458-3666 Fax: (949) 458-3633
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Technical Support:
For technical support, please contact us at:
http://www.farstone.com/home/ensite/support/support.shtml
Or use our online support system and FAQ at
www.farstone.com
Copyright © 2000-2005, FarStone Technology, Inc. All rights reserved.
.
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Contents
CHAPTER 1 INTRODUCTION..................................................- 8 -
1-1 INTRODUCTION TO RESTOREIT PRO..........................................- 8 -
1-2 FEATURES.....................................................................................- 8 -
CHAPTER 2 INSTALLATION.................................................. - 12 -
2-1 SYSTEM REQUIREMENTS ...........................................................- 12 -
2-2 PRE-INSTALLATION CHECK....................................................... - 12 -
2-3 INSTALLING RESTOREIT PRO ...................................................- 13 -
2-4 MUTI-BOOTING WINDOWS.......................................................- 17 -
CHAPTER 3 RESTOREIT PRO MANAGER IN WINDOWS­19 -
3-1 LAUNCHING RESTOREIT PRO IN WINDOWS ...........................- 19 -
3-2 USING RESTOREIT PRO QUICK START....................................- 19 -
3-2.1 Quick Backup .........................................- 21 -
3-2.2 Quick Restore.........................................- 22 -
3-2.3 File-level Restore ....................................- 22 -
3-3 SYSTEM RESTORE......................................................................- 24 -
3-3.1 Restoring to an Incremetal Backup Point ....- 24 -
3-3.2 Restoring from a Complete Backup Point....- 25 -
3-4 SYSTEM BACKUP........................................................................- 31 -
3-4.2 Creating an Incremental Backup Point........- 31 -
3-4.2 Creating a Complete Backup Point.............- 33 -
3-4.3 Cloning Hard drives.................................- 35 -
3-4.4 Creating a Hard drive Image.....................- 36 -
3-4.5 Cloning Partitions....................................- 38 -
3-5 MANAGING BACKUP POINTS.....................................................- 39 -
3-5.1 Introduction to Various Backup Points........- 39 -
3-5.2 Viewing Backup Point Properties................- 41 -
3-5.3 Deleting a Backup Point ...........................- 42 -
3-5.4 Locking & Unlocking a Complete Backup Point- 43
-
3-5.5 Renaming a Backup Point .........................- 44 -
3-5.6 Exporting an Internal Complete Backup Point as
an External Backup..........................................- 44 -
3-6 FILE-LEVEL BACKUP AND RESTORE .........................................- 44 -
3-6.1 How to Restore a Specific File...................- 44 -
3-6.2 How to back up Specific Files or Folders .....- 45 -
3-7 ADVANCED FUNCTIONS OF RESTOREIT PRO..........................- 46 -
3-7.1 Creating and Using a Recovery CD/DVD .....- 46 -
Creating a Recovery CD/DVD ...................................................- 46 -
Using a Recovery CD/DVD to Restore Your Computer ....- 47 -
3-7.2 Creating and Using a Rescue Disc..............- 48 -
Function of RestoreIT Pro Rescue Disc..................................- 48 -
Creating an RestoreIT Pro Rescue Disc.................................- 48 -
How to Use Your RestoreIT Pro Rescue Disc.......................- 49 -
3-7.3 How to Retrieve Individual Files from an External
Complete Backup ............................................- 50 -
3-8 RESTOREIT PRO SETTINGS ......................................................- 51 -
General Settings ............................................................................- 52 -
RestoreIT Pro Scheduler.............................................................- 54 -
File Backup Settings.....................................................................- 58 -
3-9 UPDATING YOUR PRODUCT.......................................................- 61 -
3-10 GETTING ASSISTANCE.............................................................- 61 -
3-11 EXITING RESTOREIT PRO MANAGER ....................................- 62 -
CHAPTER 4 RESTOREIT PRO MANAGER IN PRE-OS
MODE ..................................................................................................- 64 -
4-1 ACTIVATING THE RESTOREIT PRO MANAGER .........................- 64 -
4-2 RESTOREIT PRO MANAGER IN PRE-OS MODE.......................- 65 -
Incremental Backup Points................................- 66 -
Complete Backup Points...................................- 67 -
RestoreIT Pro Settings .....................................- 68 -
Uninstalling RestoreIT Pro.................................- 69 -
Exiting RestoreIT Pro .......................................- 69 -
CHAPTER 5 REMOVING RESTOREIT PRO...................... - 71 -
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5-1 REMOVING RESTOREIT PRO.....................................................- 71 -
CHAPTER 6 FREQUENTLY ASKED QUESTIONS............ - 74 -
CHAPTER 7 SOFTWARE LICENSE AGREEMENT...........- 95 -
3-2.7 Restoring from a Recovery CD/DVD
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Chapter 1
Introduction
Chapter 1
Introduction
Instantly recover from system crashes, virus attacks or accidental data deletion.
1-1 Introduction to RestoreIT Pro
RestoreIT Pro is an innovative real-time system restoration utility. Once installed, RestoreIT Pro continually monitors and keeps a complete record of all activities on the hard drive. RestoreIT Pro lets you recover lost data after a system crash, virus attack, faulty software installation, accidental file deletion or unintentional formatting of the hard drive. In merely a few minutes, if not seconds, all of the contents of your hard drive can be restored back to a point in time when your computer was functioning properly. RestoreIT Pro is different from general-purpose backup software. RestoreIT Pro uses a unique real-time incremental backup technology, taking up only 5 to 10 percent of the hard drive space. RestoreIT Pro can be set to automatically back up your computer hourly, daily, or at each system startup.
1-2 Features
Flexible System Backup
You can create Incremental Backup Points, a Complete Backup Point for your entire system, or a hard drive image which includes the hidden RestoreIT Pro partition.
More choice to save the image file
RestoreIT Pro allows you to save each Complete Backup Point or disk image file to a hard drive, network share, removable storage media or CD/DVD discs.
Retrieve an Individual file from image
RestoreIT Pro allows you to pick out an individual file or folder from a complete disk image without restoring the entire partition or disk.
File-levelRestore
RestoreIT Pro allows you to back up and restore previous versions of a specific file after it has been deleted, changed or overwritten, without having to restore the entire system to an earlier period of time.
100% protection
RestoreIT Pro allows you to instantly recover from accidental disk formatting, file deletion, virus attacks or system crash. RestoreIT Pro offers complete system protection, 24 hours a day, 365 days a year.
Kills Viruses, Rescues Files
Feel free to download files and open e-mail attachments without having to worry about virus attacks. Infected or damaged files can be rescued in seconds.
Only a Fraction of Disk Space Used
RestoreIT Pro uses a unique real-time incremental backup technology, taking up only 5 to 10 percent of the hard drive space.
Password Protection
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Using RestoreIT Pro, you can lock your system at the DOS level. No unauthorized person can use your computer.
Personalized and Secure Complete Backup Point
RestoreIT Pro allows you to name a Backup Point and lock it to prevent accidental removal.
Complete Backup Point
RestoreIT Pro stores a permanent copy of your hard drive, so even after years of use, you can restore your system back to the day you first installed RestoreIT Pro.
Recovery CD/DVD
RestoreIT Pro can burn an image of your selected partition to a CD-R/W, DVD-R/W, or DVD+R/W to
an auto-Recovery CD/DVD
location and you will be able to restore your system in no time at all.
Easy to Use
A clear and friendly Graphical User Interface (GUI) makes RestoreIT Pro easy to use. Even a novice can easily restore a computer back to working order without having to call technical support.
Intelligent Data Integrity Checking
RestoreIT Pro checks the integrity of the data in the latest Incremental Backup Point and marks it as
mbiguous” if any inconsistencies are found.
“a
Unlimited Backup Points
RestoreIT Pro can set up numerous Incremental Backup Points, limited only by the hard drive space available.
. Store the backup in a safe
create
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Chapter 2
Installation
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Chapter 2
Installation
2-1 System Requirements
To use RestoreIT Pro, your computer must have one of the following Windows operating systems:
Windows 2000 Professional Workstation with
Service Pack 4 or higher
Windows XP Professional Windows XP Home Edition Windows XP Media Center Edition
Your computer must also meet the following minimum
system requirements.
Intel Pentium processor at 133 MHz 256 MB of RAM 20 MB for the program and 5 to 10% of the total
hard drive space (at least 400 MB) for backup activities
Internet Explorer 4 or higher CD/DVD recorder (optional)
2-2 Pre-Installation Check
Before installing RestoreIT Pro, please do the following:
1.Disable any antivirus programs during the installation, including protection at the BIOS level.
2.Close all other applications before installing.
3.Have the RestoreIT Pro serial number handy (located in the software package).
4. Log on with the administrator or an authorized user
account.
5. For optimal performance you should also do the
following:
Uninstall any previous version of RestoreIT Pro, if it is
installed.
Uninstall Norton SystemWorks or Norton Utilities if
either is installed. You can reinstall this software after RestoreIT Pro has been installed successfully.
Uninstall other data backup/protection software, such
as Goback, Recovery Genius, TrueImage, Acronis Disk Editor, PC Angel, etc.
Run Windows Checkdisk to check for hard drive
errors and ensure disk integrity.
Run Windows Disk Defragmenter to combine the free
space on your hard drive and repair fragmented files.
2-3 Installing RestoreIT Pro
1. Insert the RestoreIT Pro CD-ROM disc. The Setup
program should start automatically. If it does not, run
the SETUP.EXE file directly from the CD.
2. Select Pre Installation Checkup and click Next. If
you have performed the Pre Installation Checkup
manually, please select Install RestoreIT Pro and
skip to step 6.
3. Click on any of the following options to ensure a
successful RestoreIT Pro installation of RestoreIT Pro:
Check all volumes for errors
Runs the Windows Check Disk command to check for errors on all partitions of your hard drive (requires system restart).
Defragment files on the volumes
Launches Windows Disk Defragmenter, to defragment files and folders on your local volumes and increase system performance. This also will help ensure RestoreIT Pro is installed successfully.
Create a rescue disc
In cases where RestoreIT Pro cannot start properly, you can use a RestoreIT Pro Rescue Disc to boot and restore your system.
Create a rescue CD/DVD image file
In cases where RestoreIT Pro cannot start properly, you can use a rescue CD/DVD to boot and restore the system. This function will create an image of a rescue CD/DVD and store it on your hard drive. You can use any burning software to make this image into a rescue bootable CD/DVD.
Note: Some operations may require you to restart
your computer. After restarting, you will need to launch the RestoreIT Pro Setup program.
4. Click Next to continue. RestoreIT Pro will check your
hard drive structure and generate a report to you regarding the availability of your system.
5. Click OK to continue the installation.
6. When the RestoreIT Pro install screen appears, select
Continue to go to the next step.
7. When the License Agreement screen appears, select I
Accept to continue.
8. Enter your serial number. Select Continue to proceed.
Note: If you do not enter a serial number, RestoreIT
Pro will install a trial version that has limitations on time and functions on your computer.
9. Select an install type, Typical Install (Recommend)
or Customized Install., and then select Continue to
start installation.
Note: Typical Install will apply default settings in the
following steps to install RestoreIT Pro on your computer. We recommend that normal users choose
Typical Install. Customized Install allows manual
settings and is for advanced users.
RestoreIT Pro will be installed in the path displayed. You can choose anther location to install RestoreIT Pro, or leave it as default.
10. Click Continue and RestoreIT Pro will be automatically
installed to the destination folder.
Note: Typical Install will skip the next step.
11. Select the partition where RestoreIT Pro can create an
internal RestoreIT Pro Partition to save the backup data. For the best results, choose the extended partition. The installation program will check the partition size to determine if there is enough space, and give a recommended size for the RestoreIT Pro Partition (at least 400 MB is required). You can also manually assign the size for both the RestoreIT Pro partition and the file backup space.
Note:
1. The internal RestoreIT Pro Partition is used to store
the Pre-OS Mode program, Incremental Backup
Points, Complete Backup Points and File Backup Records. Except for the Complete Backup Point, the total
space needed by the other files is at least 400 MB.
2. The RestoreIT Pro Partition can only be created on your
primary/bootable hard drive, if multiple hard drives are present. The RestoreIT Pro Partition cannot be resized after it is created. For better performance, we recommend that you allocate 10% of your total hard drive space for
the RestoreIT Pro Partition. If a Complete Backup Point
is to be stored in the RestoreIT Pro Partition, you must add the space needed for the Complete Backup Point when assigning the RestoreIT Pro Partition size.
12. Click OK and you will be prompted to restart your
computer. Please eject the RestoreIT Pro Rescue Disc and select Restart to complete the installation. RestoreIT Pro will reboot the computer and initialize your initial Backup Point. After the system restarts, RestoreIT Pro will begin an initialization procedure.
Note: If the installation program detects multiple
installations of Windows, you will receive a message
stating RestoreIT Pro has detected multiple
Operating Systems. To ensure full protection, please install RestoreIT Pro on each installed Operating System. For further assistance, please contact FarStone technical support.
2-4 Multibooting Windows
RestoreIT Pro supports multibooting for Windows2000/XP.
To ensure full protection for your computer, we recommend that you install RestoreIT Pro on each installed Operating System. The installation process is the same as described in 2-8. The only difference is in step 9.
The installation program will prompt A previous RestoreIT Pro exists. Should I use it? Click Yes to continue installation. Clicfk No to cancel the installation
process.
Note: RestoreIT Pro does not support System Commander.
Chapter 3
The RestoreIT
Pro Manager
in Windows
Chapter 3
RestoreIT Pro
Manager in
Windows
3-1 Launching RestoreIT Pro in Windows
To launch RestoreIT Pro in Windows, Select Start on the Windows taskbar, then All ProgramsÆ RestoreIT ProÆ RestoreIT Pro. You can also double-click the RestoreIT
Pro icon Pro icon in the system tray by your clock.
3-2 RestoreIT Pro Start
After launching the program, you will see the RestoreIT Pro Start page (shown as below).
on the desktop or double-click the RestoreIT
From the Rescue Center, you can see if the Incremental
Bakcup and File-Level Backup are enabled and quickly change their status. Click the enable/disable link to change their status. You can also view the time when you create the latest backup point and/or perform a restoration.
From the Space Meter, you can view space usage of the
RestoreIT partition.
From the Backup Statistics, you can view the number of
Incremental Backup Points, Complete Backup Points and File­Level backups.
If you have any questions on using RestoreIT Pro, you can view the User Guide or an online flash demo (Online Demo)
from the I Need Help section. Or you can contact our
technician by clicking Online Support.
RestoreIT Start page also allows you to use some frequently used functions like Quick Backup, Quick Restore and File-
Level Restore. From the I want to perform… section, pick a
task to perform. You will see detailed instruction on how to perform a quick task in the following section in this manual.
3-2.1 Performing a Quick Task
In the I want to Perform… section on Stat page, you can perform the following tasks:
Quick Backup
The Quick Backup option is used for creating a new
Incremental Backup Point
Backup Point, please refer to section 3-5.1 Introduction to Various Backup Points) to back up your hard drive and
protect your data.
To perform a Quick Backup
1. Select the Quick Start page and click the Quick
Backup button to create a new Incremental
Backup Point. RestoreIT Pro will lock the hard drive during this process. If any program is currently writing to or reading from the hard drive, RestoreIT Pro will stop creating the Quick Backup Point. If your computer locks up during this time, restart it manually and try again.
Note: RestoreIT Pro does not create new Backup
Points if it is unable to lock your hard drive. Close ALL applications when you create a new
Backup Point.
2. Select Finish when the Incremental Backup Point has
been successfully created.
(for a definition of Incremental
Quick Restore
Choosing this option, you can quickly restore your
computer to the state it was in when the most recent
Incremental Backup Point was created.
To perform a Quick Restore
1. Select the Quick Start page and click the Quick
Restore button
appear and ask you to choose whether to restore Only C Drive or the Entire hard drive.
2. Click Next after you have made your selection.
RestoreIT Pro will restart your computer and your hard drive will revert back to the most recent Backup Point.
3. When the system has restarted, the restoration
process will start.
. The restoration dialog box will
File-levelRestore
This function allows you to quickly retrieve previous versions of deleted, changed or overwritten files, without doing an entire restore operation.
To restore a specific file
1. Select the Quick Start page and click the File-
levelRestore button
.
2. The File Restore window will open with three main
display areas. In the left pane, you can expand file folders to locate which file you want to retrieve. The top right pane displays available files located in the selected directory. Click a file to see all backed up versions; this is displayed in the bottom right pane.
Here you can select a version and click Restore, or click Open to preview the file.
Note: RestoreIT Pro will automatically create a
Backup for a specified file each time the file is modified, deleted or overwritten. By default, all
files in the My Documents folder, and all files with *.doc *.txt *.cpp *.ppt *.xls *.pdf *.rtf extensions are backed up automatically. To specify which file or folder to back up, go to
User Settings Æ File Backup Æ Files and
Folders, or use the File-levelBackup Wizard on
the Backup page, to add a file or folder to the
list.
3-3 System Restore
3-3.1 Restoring to an Incremental Backup Point
Incremental Backup Point
create unlimited backups of your system. Incremental Backup Points are stored in the RestoreIT Pro partition and you can easily roll back your system to any previous state by restoring to an Incremental Backup Point.
To restore an Incremental Backup Point
1. Select System Restore on the main interface, and
then Restore to any previous Backup Point.
2. Choose the Incremental Backup Point that you would
like to restore and click Restore Now.
s are small in size and you can
Note:
If you choose to restore the most recent Incremental Backup Point, this is equal to performing a Quick
Restore. To perform a Quick Restore you can also do any of the flowing:
Select Quick Start and then Quick Restore.
Select System Restore and then Quick Restore
3. Choose to restore the Entire hard drive or Only C:
drive and then press Next. A dialog box will appear to
show information on the selected Backup Point. Select
Next after you have made sure this is the correct
Backup Point to be restored. RestoreIT Pro will restart your computer and your hard drive will revert back to the selected Backup Point.
4. After the system has restarted, the restoration process
will start.
Note: 1. Choosing to execute an Incremental Backup
Point will clear all existing Incremental Backup Points that were created after that point.
2. After restoring Only C: drive, all existing
Incremental Backup Points that were created before that point, can only be used to restore the primary drive.
3. RestoreIT Pro does not recommend restoring an Ambiguous Backup Point. It will warn users twice during the restoring process.
3-3.2 Restoring from a Complete Backup Point
A Complete Backup Point selected drive. Restoring a complete backup will roll your entire system back to the state when the backup point is created, and all data on your system will be restored as well.
is a full backup of all data on the
You can restore either the entire hard drive or a partition from the Complete Backup Point.
Restoring the entire hard drive from a Complete Backup Point
To restore your entire system from a Complete Backup Point
1. Select System Restore from the main interface and
then Restore to a Complete Backup Point. Detailed
information of all the Complete Backup Points are listed in the window below. This list helps you recognize the backup point you want to restore from
and find the path when you create it. Click Restart to
restart your computer and enter RestoreIT Pro Pre-OS Mode.
2. In Pre-OS Mode, select the image file of the Complete
Backup Point to be restored. You can either select an
Internal Complete Backup Point from the RestoreIT Pro partition, an External Complete Backup Point
from a valid path (Select the first image if there are several image files for one Backup Point.)
Note:
You can also select a hard drive image created by the
Disk to Image
function. Please refer to chapter 3-3.3
Restoring from a Disk Image File for more information
on how to use a hard drive image.
3. Click Next. Select the source drive of the image file in
the upper box and the select the destination drive to
be restored. Note: Click the Disk Entry to select the
entire disk. You can also select a partition in it to restore. Please also see Restoring a partition from a
Complete Backup Point.
4. View the Destination Drive structure.
You can modify the size of each partition according to your needs. To modify a partition size, double click the Total Size field of the target drive and change the size in the following dialog box.
Click OK to return to the previous window. The disk structure in the above window will be refreshed immediately. After you have finished specifying the size, click Next to continue.
5. Check the box to erase disk signature on the
Destination Disk if needed. (This option is for “Restoring from a Disc Image” only)
6. After reviewing your selections, click Next to confirm
your settings and reboot the computer.
7. When the computer restarts, the restoration process
will start.
Restoring a partition from a Complete Backup Point
To restore a partition from a Complete Backup Point
1. Select System Restore from the main interface and
then Restore to any Previous Backup Point. You
can see all previous created backup points are list in
the box. A Complete Backup Point is shown as Select the backup point containing the partition you
want to restore and click Restart Now to restart your
computer and enter RestoreIT Pro Pre-OS Mode
2. In Pre-OS Mode, select the image file of the Complete
Backup Point to be restored. You can either select an
Internal Complete Backup Point from the RestoreIT Pro partition, an External Complete Backup Point
from a valid path (Select the first image if there are several image files for one Backup Point.)
Note:
You can also select a hard drive image created by the
Disc to Image
Restoring from a Disk Image File for more information
on how to use a hard drive image.
3. Click Next. Select the source partition from the
Complete Backup Point.
4. Select the destination hard drive and then click Next
to select the partition you would like to restore.
function. Please refer to chapter 3-3.3
.
5. After reviewing your selections, click Next to confirm
your settings and reboot the computer.
6. When the computer restarts, the restoration process
will start.
3-3.3 Restoring from a Disk Image File
A disk image file is a complete backup file of your hard drive including the RestoreIT Pro partition. When your hard drive physically crashes, you can use the image to rebuild your system on another new hard drive.
A disk image works the same as a Complete Backup Point, as far as your hard drive is physically intact. You can use the image to restore your current hard drive or a partition
of it. Please refer to chapter 3-3.2 Restoring from a
Complete Backup Point for detailed instructions on how to
perform such restoration.
In a worst case scenario, when your hard drive crashes and cannot boot at all, you can use a RestoreIT Pro Recovery CD/DVD to boot your computer into RestoreIT Pro Pre-OS Mode, then use the disc image to rebuild your system on another new hard drive.
To restore your system to ANOTHER disk
1. Insert a RestoreIT Pro Recovery CD/DVD created
beforehand and boot your computer into RestoreIT Pro
Pre-OS Mode.
Note:
Please refer to chapter 3-7.1 Creating and Using a
Recovery CD/DVD for more information on RestoreIT
Pro Recovery CD/DVD and how to create a Recovery CD/DVD.
2. Select Complete Backup Point.
3. Select the hard drive image file from either a second
(internal or removable) hard drive, a computer on your
network, or a CD/DVD disc. Click Next.
4. Select the source drive of the image file in the upper
box and the select the destination drive to be restored.
Note: Click the Disk Entry to select the entire disk.
View the Destination Drive structure.
5.
You can modify the size of each partition according to your needs. To modify a partition size, double click the Total Size field of the target drive and change the size in the following dialog box.
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