Farstone RESTOREIT PRO 7 User Manual
®
RestoreIT
Professional Edition
Version 7
User’s Guide
Copyright Notice
Copyright© 2006 FarStone Technology, Inc.
All Rights Reserved.
No part of this publication may be copied, transmitted, stored in a retrieval system, or translated
into any language in any form or by any means without the expressed written permission of
FarStone Technology, Inc.
FarStone grants you the right to use one copy of the enclosed software program ("SOFTWARE") on a
single computer. If the SOFTWARE is installed on a network, or more than one user can run the
SOFTWARE at the same time, you must purchase an additional license for each additional user or
computer.
Trademarks
• RestoreIT® Pro and RestoreIT® Network are registered trademarks of FarStone Technology, Inc.
• Microsoft®, Windows® and MS-DOS® are registered trademarks of Microsoft Corporation.
• Pentium is a registered trademark of Intel Corporation.
• Other product names mentioned in this manual may be trademarks or registered trademarks of
their respective companies and are hereby acknowledged.
Printed in the United States of America.
FarStone Technology, Inc.
6 Morgan, Suite 160
Irvine, CA 92618
Phone: (949) 458-3666
Fax: (949) 458-3633
Technical Support:
For technical support, please contact us at:
http://www.farstone.com/home/ensite/support/support.shtml
Or use our online support system and FAQ at www.farstone.com.
Copyright © 2000-2006, FarStone Technology, Inc. All rights reserved.
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Contents
CHAPTER 1 INTRODUCTION........................................................................................................................................- 6 -
1-1 INTRODUCTION TO RESTOREIT PRO............................................................................................................................... - 6 -
1-2 FEATURES..........................................................................................................................................................................- 6 -
CHAPTER 2 INSTALLATION..........................................................................................................................................- 9 -
2-1 SYSTEM REQUIREMENTS .................................................................................................................................................. - 9 -
2-2 PRE-INSTALLATION CHECK.............................................................................................................................................. - 9 -
2-3 INSTALLING RESTOREIT PRO.......................................................................................................................................... - 9 -
2-4 MUTI-BOOTING WINDOWS............................................................................................................................................ - 11 -
CHAPTER 3 RESTOREIT PRO MANAGER IN WINDOWS.............................................................................- 13 -
3-1 LAUNCHING RESTOREIT PRO IN WINDOWS ................................................................................................................ - 13 -
3-2 USING RESTOREIT PRO QUICK START......................................................................................................................... - 13 -
3-2.1 Quick Backup.....................................................................................................................................................- 14 -
3-2.2 Quick Restore....................................................................................................................................................- 14 -
3-2.3 File-level Restore.............................................................................................................................................- 14 -
3-3 SYSTEM RESTORE...........................................................................................................................................................- 15 -
3-3.1 Restoring to an Incremetal Backup Point...............................................................................................- 15 -
3-3.2 Restoring from a Complete Backup Point...............................................................................................- 16 -
3-4 SYSTEM BACKUP............................................................................................................................................................. - 19 -
3-4.2 Creating an Incremental Backup Point....................................................................................................- 19 -
3-4.2 Creating a Complete Backup Point............................................................................................................- 20 -
3-4.3 Cloning Hard drives.........................................................................................................................................- 21 -
3-4.4 Creating a Hard drive Image.......................................................................................................................- 21 -
3-4.5 Cloning Partitions.............................................................................................................................................- 22 -
3-5 MANAGING BACKUP POINTS.......................................................................................................................................... - 23 -
3-5.1 Introduction to Various Backup Points.....................................................................................................- 23 -
3-5.2 Viewing Backup Point Properties................................................................................................................- 23 -
3-5.3 Deleting a Backup Point................................................................................................................................- 24 -
3-5.4 Locking & Unlocking a Complete Backup Point....................................................................................- 25 -
3-5.5 Renaming a Backup Point.............................................................................................................................- 25 -
3-5.6 Exporting an Internal Complete Backup Point as an External Backup........................................- 25 -
3-6 FILE-LEVEL BACKUP AND RESTORE .............................................................................................................................. - 25 -
3-6.1 How to Restore a Specific File.....................................................................................................................- 25 -
3-6.2 How to back up Specific Files or Folders.................................................................................................- 26 -
3-7 ADVANCED FUNCTIONS OF RESTOREIT PRO............................................................................................................... - 26 -
3-7.1 Creating and Using a Recovery CD/DVD.................................................................................................- 26 -
Creating a Recovery CD/DVD ..................................................................................................................................................- 26 -
Using a Recovery CD/DVD to Restore Your Computer...................................................................................................- 27 -
3-7.2 Creating and Using a Rescue Disc.............................................................................................................- 27 -
Function of RestoreIT Pro Rescue Disc.................................................................................................................................- 27 -
Creating an RestoreIT Pro Rescue Disc................................................................................................................................- 27 -
How to Use Your RestoreIT Pro Rescue Disc ......................................................................................................................- 27 -
3-7.3 How to Retrieve Individual Files from an External Complete Backup..........................................- 28 -
3-8 RESTOREIT PRO SETTINGS ........................................................................................................................................... - 29 -
General Settings ...........................................................................................................................................................................- 29 -
RestoreIT Pro Scheduler............................................................................................................................................................- 30 -
File Backup Settings....................................................................................................................................................................- 32 -
3-9 UPDATING YOUR PRODUCT............................................................................................................................................ - 33 -
3-10 GETTING ASSISTANCE.................................................................................................................................................. - 33 -
3-11 EXITING RESTOREIT PRO MANAGER .........................................................................................................................- 34 -
CHAPTER 4 RESTOREIT PRO MANAGER IN PRE-OS MODE.....................................................................- 36 -
4-1 ACTIVATING THE RESTOREIT PRO MANAGER .............................................................................................................. - 36 -
4-2 RESTOREIT PRO MANAGER IN PRE-OS MODE............................................................................................................ - 36 -
Incremental Backup Points.......................................................................................................................................- 37 -
Complete Backup Points............................................................................................................................................- 37 -
RestoreIT Pro Settings...............................................................................................................................................- 38 -
Uninstalling RestoreIT Pro........................................................................................................................................- 39 -
Exiting RestoreIT Pro..................................................................................................................................................- 39 -
CHAPTER 5 REMOVING RESTOREIT PRO............................................................................................................- 41 -
5-1 REMOVING RESTOREIT PRO.......................................................................................................................................... - 41 -
CHAPTER 6 FREQUENTLY ASKED QUESTIONS..................................................................................................- 43 -
CHAPTER 7 SOFTWARE LICENSE AGREEMENT.................................................................................................- 53 -
3-2.7 Restoring from a Recovery CD/DVD..................................................................................................................
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Chapter 1
Introduction
Chapter 1
Introduction
Instantly recover from system crashes, virus attacks or accidental data deletion.
1-1 Introduction to RestoreIT Pro
RestoreIT Pro is an innovative real-time system restoration utility. Once installed, RestoreIT Pro
continually monitors and keeps a complete record of all activities on the hard drive. RestoreIT Pro
lets you recover lost data after a system crash, virus attack, faulty software installation, accidental
file deletion or unintentional formatting of the hard drive. In merely a few minutes, if not seconds,
all of the contents of your hard drive can be restored back to a point in time when your computer
was functioning properly. RestoreIT Pro is different from general-purpose backup software.
RestoreIT Pro uses a unique real-time incremental backup technology, taking up only 5 to 10 percent
of the hard drive space. RestoreIT Pro can be set to automatically back up your computer hourly,
daily, or at each system startup.
1-2 Features
• Flexible System Backup
You can create Incremental Backup Points, a Complete Backup Point for your entire system, or a
hard drive image which includes the hidden RestoreIT Pro partition.
• More choice to save the image file
RestoreIT Pro allows you to save each Complete Backup Point or disk image file to a hard drive,
network share, removable storage media or CD/DVD discs.
• Retrieve an Individual file from image
RestoreIT Pro allows you to pick out an individual file or folder from a complete disk image without
restoring the entire partition or disk.
• File Level Restore
RestoreIT Pro allows you to back up and restore previous versions of a specific file after it has
been deleted, changed or overwritten, without having to restore the entire system to an earlier
period of time.
• 100% protection
RestoreIT Pro allows you to instantly recover from accidental disk formatting, file deletion, virus
attacks or system crash. RestoreIT Pro offers complete system protection, 24 hours a day, 365
days a year.
• Kills Viruses, Rescues Files
Feel free to download files and open e-mail attachments without having to worry about virus
attacks. Infected or damaged files can be rescued in seconds.
• Only a Fraction of Disk Space Used
RestoreIT Pro uses a unique real-time incremental backup technology, taking up only 5 to 10
percent of the hard drive space.
• Password Protection
Using RestoreIT Pro, you can lock your system at the DOS level. No unauthorized person can use
your computer.
• Personalized and Secure Complete Backup Point
RestoreIT Pro allows you to name a Backup Point and lock it to prevent accidental removal.
• Complete Backup Point
RestoreIT Pro stores a permanent copy of your hard drive, so even after years of use, you can
restore your system back to the day you first installed RestoreIT Pro.
• Recovery CD/DVD
RestoreIT Pro can burn an image of your selected partition to a CD-R/W, DVD-R/W, or DVD+R/W
create an auto-Recovery CD/DVD. Store the backup in a safe location and you will be able to
to
restore your system in no time at all.
• Easy to Use
A clear and friendly Graphical User Interface (GUI) makes RestoreIT Pro easy to use. Even a novice
can easily restore a computer back to working order without having to call technical support.
• Intelligent Data Integrity Checking
RestoreIT Pro checks the integrity of the data in the latest Incremental Backup Point and marks it
mbiguous” if any inconsistencies are found.
as “a
• Unlimited Backup Points
RestoreIT Pro can set up numerous Incremental Backup Points, limited only by the hard drive
space available.
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Chapter 2
Installation
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Chapter 2
Installation
2-1 System Requirements
To use RestoreIT Pro, your computer must have one of the following Windows operating systems:
Windows 2000 Professional Workstation with Service Pack 4 or higher
Windows XP Professional
Windows XP Home Edition
Windows XP Media Center Edition
Your computer must also meet the following minimum system requirements.
Intel Pentium processor at 133 MHz
256 MB of RAM
20 MB for the program and 5 to 10% of the total hard drive space (at least 400 MB) for
backup activities
Internet Explorer 4 or higher
CD/DVD recorder (optional)
2-2 Pre-Installation Check
Before installing RestoreIT Pro, please do the following:
1.Disable any antivirus programs during the installation, including protection at the BIOS level.
2.Close all other applications before installing.
3.Have the RestoreIT Pro serial number handy (located in the software package).
4. Log on with the administrator or an authorized user account.
5. For optimal performance you should also do the following:
Uninstall any previous version of RestoreIT Pro, if it is installed.
Uninstall Norton SystemWorks or Norton Utilities if either is installed. You can reinstall this
software after RestoreIT Pro has been installed successfully.
Uninstall other data backup/protection software, such as Goback, Recovery Genius, TrueImage,
Acronis Disk Editor, PC Angel, etc.
Run Windows Checkdisk to check for hard drive errors and ensure disk integrity.
Run Windows Disk Defragmenter to combine the free space on your hard drive and repair
fragmented files.
2-3 Installing RestoreIT Pro
1. Insert the RestoreIT Pro CD-ROM disc. The Setup program should start automatically. If it does
not, run the SETUP.EXE file directly from the CD.
2. Select Pre Installation Checkup and click Next. If you have performed the Pre Installation
Checkup manually, please select Install RestoreIT Pro and skip to step 6.
3. Click on any of the following options to ensure a successful RestoreIT Pro installation of RestoreIT
Pro:
Check all volumes for errors
Runs the Windows Check Disk command to check for errors on all partitions of your hard
drive (requires system restart).
Defragment files on the volumes
Launches Windows Disk Defragmenter, to defragment files and folders on your local volumes
and increase system performance. This also will help ensure RestoreIT Pro is installed
successfully.
Create a rescue disc
In cases where RestoreIT Pro cannot start properly, you can use a RestoreIT Pro Rescue Disc
to boot and restore your system.
Create a rescue CD/DVD image file
In cases where RestoreIT Pro cannot start properly, you can use a rescue CD/DVD to boot
and restore the system. This function will create an image of a rescue CD/DVD and store it
on your hard drive. You can use any burning software to make this image into a rescue
bootable CD/DVD.
Note: Some operations may require you to restart your computer. After restarting, you will
need to launch the RestoreIT Pro Setup program.
4. Click Next to continue. RestoreIT Pro will check your hard drive structure and generate a report
to you regarding the availability of your system.
5. Click OK to continue the installation.
6. When the RestoreIT Pro install screen appears, select Continue to go to the next step.
7. When the License Agreement screen appears, select I Accept to continue.
8. Enter your serial number. Select Continue to proceed.
Note: If you do not enter a serial number, RestoreIT Pro will install a trial version that has
limitations on time and functions on your computer.
9. Select an install type, Typical Install (Recommend) or Customized Install., and then select
Continue to start installation.
Note: Typical Install will apply default settings in the following steps to install RestoreIT Pro on
your computer. We recommend that normal users choose Typical Install. Customized Install
allows manual settings and is for advanced users.
RestoreIT Pro will be installed in the path displayed. You can choose anther location to install
RestoreIT Pro, or leave it as default.
10. Click Continue and RestoreIT Pro will be automatically installed to the destination folder.
Note: Typical Install will skip the next step.
11. Select the partition where RestoreIT Pro can create an internal RestoreIT Pro Partition to save the
backup data. For the best results, choose the extended partition. The installation program will
check the partition size to determine if there is enough space, and give a recommended size for
the RestoreIT Pro Partition (at least 400 MB is required). You can also manually assign the size
for both the RestoreIT Pro partition and the file backup space.
Note:
1. The internal RestoreIT Pro Partition is used to store the Pre-OS Mode program,
Incremental Backup Points, Complete Backup Points and File Backup Records. Except for
the Complete Backup Point, the total space needed by the other files is at least 400 MB.
2. The RestoreIT Pro Partition can only be created on your primary/bootable hard drive, if multiple
hard drives are present. The RestoreIT Pro Partition cannot be resized after it is created. For
better performance, we recommend that you allocate 10% of your total hard drive space for the
RestoreIT Pro Partition. If a Complete Backup Point is to be stored in the RestoreIT Pro Partition,
you must add the space needed for the Complete Backup Point when assigning the RestoreIT Pro
Partition size.
12. Click OK and you will be prompted to restart your computer. Please eject the RestoreIT Pro
Rescue Disc and select Restart to complete the installation. RestoreIT Pro will reboot the
computer and initialize your initial Backup Point. After the system restarts, RestoreIT Pro will
begin an initialization procedure.
Note: If the installation program detects multiple installations of Windows, you will receive a
message stating RestoreIT Pro has detected multiple Operating Systems. To ensure full
protection, please install RestoreIT Pro on each installed Operating System. For further
assistance, please contact FarStone technical support.
2-4 Multibooting Windows
RestoreIT Pro supports multibooting for Windows2000/XP.
To ensure full protection for your computer, we recommend that you install RestoreIT Pro on each
installed Operating System. The installation process is the same as described in 2-8. The only
difference is in step 9. The installation program will prompt A previous RestoreIT Pro exists.
Should I use it? Click Yes to continue installation. Clicfk No to cancel the installation process.
Note: RestoreIT Pro does not support System Commander.
Chapter 3
The RestoreIT Pro
Manager
in Windows
Chapter 3
RestoreIT Pro
Manager in
Windows
3-1 Launching RestoreIT Pro in Windows To launch RestoreIT Pro in Windows, Select Start on the Windows taskbar, then All ProgramsÆ
RestoreIT ProÆ RestoreIT Pro. You can also double-click the RestoreIT Pro icon
desktop or double-click the RestoreIT Pro icon in the system tray by your clock.
3-2 RestoreIT Pro Start
After launching the program, you will see the RestoreIT Pro Start page (shown as below).
From the Rescue Center, you can see if the Incremental Bakcup and File-Level Backup are enabled
and quickly change their status. Click the enable/disable link to change their status. You can also view
the time when you create the latest backup point and/or perform a restoration.
From the Space Meter, you can view space usage of the RestoreIT partition.
From the Backup Statistics, you can view the number of Incremental Backup Points, Complete Backup
Points and File-Level backups.
If you have any questions on using RestoreIT Pro, you can view the Online Help file of a flash tutorial
(Quick Tour) from the I need help section.
RestoreIT Start page also allows you to use some frequently used functions like Quick Backup, Quick
Restore and File-Level Restore. From the I want to perform a… section, pick a task to perform. You
will see detailed instruction on how to perform a quick task in the following section in this manual.
3-2.1 Performing a Quick Task
In the I want to Perfrom a… section on Stat page, you can perform the following tasks:
on the
Quick Backup
The Quick Backup option is used for creating a new
Incremental Backup Point, please refer to section 3-5.1 Introduction to Various Backup Points) to
back up your hard drive and protect your data.
To perform a Quick Backup
1. Select the Quick Start page and click the Quick Backup button to create a new
Incremental Backup Point.
RestoreIT Pro will lock the hard drive during this process. If any program is currently writing to or
reading from the hard drive, RestoreIT Pro will stop creating the Quick Backup Point. If your
computer locks up during this time, restart it manually and try again.
Note: RestoreIT Pro does not create new Backup Points if it is unable to lock your hard drive.
Close ALL applications when you create a new Backup Point.
2. Select Finish when the Incremental Backup Point has been successfully created.
Quick Restore
Choosing this option, you can quickly restore your computer to the state it was in when the most
recent Incremental Backup Point was created.
To perform a Quick Restore
Incremental Backup Point (for a definition of
1. Select the Quick Start page and click the Quick Restore button
will appear and ask you to choose whether to restore Only C Drive or the Entire hard drive.
2. Click Next after you have made your selection. RestoreIT Pro will restart your computer and your
hard drive will revert back to the most recent Backup Point.
3. When the system has restarted, the restoration process will start.
. The restoration dialog box
File Level Restore
This function allows you to quickly retrieve previous versions of deleted, changed or overwritten files,
without doing an entire restore operation.
To restore a specific file
1. Select the Quick Start page and click the File Level Restore button
.
2. The File Restore window will open with three main display areas. In the left pane, you can
expand file folders to locate which file you want to retrieve. The top right pane displays available
files located in the selected directory. Click a file to see all backed up versions; this is displayed
in the bottom right pane. Here you can select a version and click Restore, or click Open to
preview the file.
Note: RestoreIT Pro will automatically create a Backup for a specified file each time the
file is modified, deleted or overwritten. By default, all files in the My Documents folder,
and all files with *.doc *.txt *.cpp *.ppt *.xls *.pdf *.rtf extensions are backed up
automatically.
To specify which file or folder to back up, go to Settings Æ File Backup Æ Files and
Folders, or use the File Level Backup Wizard on the Backup page, to add a file or
folder to the list.
3-3 System Restore
3-3.1 Restoring to an Incremental Backup Point
Incremental Backup Points are small in size and you can create unlimited backups of your system.
Incremental Backup Points are stored in the RestoreIT Pro partition and you can easily roll back
your system to any previous state by restoring to an Incremental Backup Point.
To restore an Incremental Backup Point
1. Select System Restore on the main interface, and then Restore to any previous Backup
Point.
2. Choose the Incremental Backup Point that you would like to restore and click Restore Now.
Note:
If you choose to restore the most recent Incremental Backup Point, this is equal to performing
a Quick
Restore.
To perform a Quick Restore you can also do any of the flowing:
• Select Quick Start and then Quick Restore.
• Select System Restore and then Quick Restore
3. Choose to restore the Entire hard drive or Only C: drive and then press Next. A dialog box will
appear to show information on the selected Backup Point. Select Next after you have made sure
this is the correct Backup Point to be restored. RestoreIT Pro will restart your computer and your
hard drive will revert back to the selected Backup Point.
4. After the system has restarted, the restoration process will start.
Note: 1. Choosing to execute an Incremental Backup Point will clear all existing Incremental
Backup Points that were created after that point.
2. After restoring Only C: drive, all existing Incremental Backup Points that were
created before that point, can only be used to restore the primary drive.
3. RestoreIT Pro does not recommend restoring an Ambiguous Backup Point. It will warn
users twice during the restoring process.
3-3.2 Restoring from a Complete Backup Point
Complete Backup Point is a full backup of all data on the selected drive. Restoring a complete
A
backup will roll your entire system back to the state when the backup point is created, and all data
on your system will be restored as well.
You can restore either the entire hard drive or a partition from the Complete Backup Point.
Restoring the entire hard drive from a Complete Backup Point
To restore your entire system from a Complete Backup Point
1. Select System Restore from the main interface and then Restore to a Complete Backup
Point. Detailed information of all the Complete Backup Points are listed in the window below.
This list helps you recognize the backup point you want to restore from and find the path when
you create it. Click Restart to restart your computer and enter RestoreIT Pro Pre-OS Mode.
2. In Pre-OS Mode, select the image file of the Complete Backup Point to be restored. You can
either select an Internal Complete Backup Point from the RestoreIT Pro partition, an
External Complete Backup Point from a valid path (Select the first image if there are several
image files for one Backup Point.)
Note:
You can also select a hard drive image created by the
chapter
3-3.3 Restoring from a Disk Image File for more information on how to use a hard
Disk to Image function. Please refer to
drive image.
3. Click Next. Select the source drive of the image file in the upper box and the select the
destination drive to be restored. Note: Click the Disk Entry to select the entire disk. You can also
select a partition in it to restore. Please also see
Restoring a partition from a Complete Backup
Point.
4. View the Destination Drive structure.
You can modify the size of each partition according to your needs.
To modify a partition size, double click the Total Size field of the target drive and change the size in the
following dialog box.
Click OK to return to the previous window. The disk structure in the above window will be refreshed
immediately.
After you have finished specifying the size, click Next to continue.
5. Check the box to erase disk signature on the Destination Disk if needed. (This option is for
“Restoring from a Disc Image” only)
6. After reviewing your selections, click Next to confirm your settings and reboot the computer.
7. When the computer restarts, the restoration process will start.
Restoring a partition from a Complete Backup Point
To restore a partition from a Complete Backup Point
1. Select System Restore from the main interface and then Restore to any Previous Backup
Point. You can see all previous created backup points are list in the box. A Complete Backup
Point is shown as
click Restart Now to restart your computer and enter RestoreIT Pro Pre-OS Mode
2. In Pre-OS Mode, select the image file of the Complete Backup Point to be restored. You can
either select an Internal Complete Backup Point from the RestoreIT Pro partition, an
External Complete Backup Point from a valid path (Select the first image if there are several
image files for one Backup Point.)
. Select the backup point containing the partition you want to restore and
Note:
You can also select a hard drive image created by the
chapter
3-3.3 Restoring from a Disk Image File for more information on how to use a hard
Disc to Image function. Please refer to
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