Farstone RESTOREIT! NETWORK V3.1 User Manual
™
RestoreIT!
Network V3.1
User’s Guide
Revision 3.1
August 2003
Copyright Notice
Copyright© 2000-2002 FarStone Tech Inc.
All Rights Reserved.
No part of this publication may be copied, transmitted, stored in a retrieval system, or translated into any language in any
form or by any means without the expressed written permission of Far Stone Technology Inc.
Far Stone grants you the right to use one copy of the enclosed software program "SOFTWARE" on a single computer. If
the SOFTWARE is installed on a network, or more than one user can run the SOFTWARE at the same time, you must
purchase an additional license for each additional user or computer.
Trademarks
RestoreIT!™ and RestoreIT! Network™ are trademarks of Far Stone Technology Inc.
Microsoft®, Windows® and MS-DOS® are registered trademarks of Microsoft Corporation.
Pentium is a registered trademark of Intel Corporation.
Other product names mentioned in this manual may be trademarks or registered trademarks
of their respective companies and are hereby acknowledged.
Printed in the United States of America.
Far Stone Technology Inc.
15550-B Rockfield Blvd., Suite 100,
Irvine, CA 92618
Tel: (949) 458-3666
Fax: (949) 458-3633
Technical support:
E-Mail: support@farstone.com
Please contact your reseller, or use our online support system at www.farstone.com
.
For Technical Support, follow the links to the support section:
http://www.farstone.com/home/en/shtml/contactus.shtml
Copyright © 2000-2002, Far Stone Technology Inc. All rights reserved.
Contents
Introduction................................................................................................................................ - 6 -
RestoreIT! Network (RITN) Edition........................................................................................................................................- 6 -
Features.....................................................................................................................................................................................- 6 -
Installation.................................................................................................................................. - 9 -
System Requirements..............................................................................................................................................................- 9 -
Installing the RITN Administrator..........................................................................................................................................- 10 -
Installing the RITN Client.......................................................................................................................................................- 12 -
Installation Trouble Shooting.................................................................................................................................................- 16 -
The RITN Administrator........................................................................................................... - 18 -
The RITN Administrator- Introdu ction..................................................................................................................................- 18 -
RITN Administrator toolbar buttons......................................................................................................................................- 18 -
Using the RITN Administrator................................................................................................. - 21 -
Opening the Remote Settings, Protection Policy and Enable/Disable Dialog...............................................................- 21 -
The Remote Settings page...............................................................................................................................................- 21 -
Changing a client side password to the RestoreIT! Manager (Real Mode) .............................................................................. - 22 -
Alternating RestoreIT! Server for the client side........................................................................................................................... - 22 -
Need confirmation when perform recovery.................................................................................................................................... - 22 -
The Protection Policies page – Overview...................................................................................................................................... - 23 -
Changing the Protection Policy........................................................................................................................................- 24 -
Enabling/Disabling RestoreIT!..........................................................................................................................................- 24 -
Manually Enable/Disable RestoreIT!.............................................................................................................................................. - 24 -
Automatically Enable/Disable RestoreIT!...........................................................................................................................- 25 -
Launching The Server-Side RestoreIT! Client Manager...................................................................................................- 25 -
Shutting Down & Restarting Clients.....................................................................................................................................- 26 -
Monitoring Client Screens.....................................................................................................................................................- 26 -
Using the Watch Client screen menu..............................................................................................................................- 27 -
Restoring from Full screen view.......................................................................................................................................- 27 -
Controlling Client Computer..................................................................................................................................................- 27 -
Using the Client Control screen menu............................................................................................................................- 28 -
Sending Messages to Clients...............................................................................................................................................- 28 -
Viewing client computer Log files.........................................................................................................................................- 29 -
The global Log file setup...................................................................................................................................................- 29 -
Changing the RITN Administrator password.......................................................................................................................- 30 -
Saving the client Password list.............................................................................................................................................- 30 -
Closing the RITN Admini strator............................................................................................................................................- 31 -
Server-Side Client Manager .................................................................................................... - 33 -
The RestoreIT! Client Manager - Introduction....................................................................................................................- 33 -
Opening the server side RestoreIT! Client Manager.........................................................................................................- 33 -
RestoreIT! Client Manager : Main buttons......................................................................................................................- 33 -
Viewing client side properties...........................................................................................................................................- 34 -
Changing the Protection Policy....................................................................................................................................................... - 35 -
Enabling/Disabling RestoreIT!......................................................................................................................................................... - 35 -
Managing client side Restore Points and Policies.............................................................................................................- 35 -
Viewing Restore Point properties....................................................................................................................................- 36 -
RestoreIT! Client Manager With Customized Protection..............................................................................................- 36 -
Description of Restore Point Icons ................................................................................................................................................. - 36 -
Adding Restore Points...................................................................................................................................................................... - 37 -
Creating new Incremental Restore Points................................................................................................................................ - 37 -
Renewing a Static Restore Point............................................................................................................................................... - 38 -
Deleting Restore Points.................................................................................................................................................................... - 40 -
Renaming a Restore Point............................................................................................................................................................... - 41 -
Reverting To Restore Points............................................................................................................................................................ - 41 -
Reverting to a Static Restore Point............................................................................................................................................ - 41 -
Reverting to a Incremental Restore Point................................................................................................................................. - 42 -
Client-Side RITN Manager....................................................................................................... - 45 -
RestoreIT! Manager (Real Mode)-Introduction...................................................................................................................- 45 -
Accessing the RestoreIT! Manager (Real Mode)...............................................................................................................- 45 -
Navigating in the RestoreIT! Manager (Real Mode) interface..........................................................................................- 45 -
Using Restore Points in Real Mode.....................................................................................................................................- 45 -
RestoreIT! Manager (Real Mode) - Settings..................................................................................................................- 46 -
Remove RestoreIT! .................................................................................................................. - 49 -
Uninstalling RIT Network Administrator...............................................................................................................................- 49 -
Uninstalling the client side RestoreIT! Manager.................................................................................................................- 49 -
RestoreIT! Rescue Disk.........................................................................................................................................................- 50 -
Function of Rescue Disk...................................................................................................................................................- 50 -
How to Use Your Rescue Disk.........................................................................................................................................- 50 -
FAQ............................................................................................................................................ - 53 -
Software License Agreement.................................................................................................. - 56 -
Appendix................................................................................................................................... - 59 -
1
Introduction
Chapter 1
Introduction
Instant recovery from system crash, virus attack, and accidental data deletion.
RestoreIT! Network (RITN) Edition
RestoreIT! Network (RITN) is a revolutionary real time HDD (Hard Disk Drive) recovery application that can be run over
any TCP/IP network. RITN allows the Network Administrator to control client computer backup strategies through the use
of our Network Manager program to provide full protection to the clients HDD. At the same time, RestoreIT! Network also
provides a range of Network monitoring tools giving the Network Administrator the ability to display network connections,
log client computer program usage, and view client screens in real-time
By using RITN Restore Points you are able to revert the entire contents of the hard disk to a previous point in time when
the computer was functioning correctly or with a desired configuration.
Features
• Reliable
365 days a year. RestoreIT! Network is a robust hard disk protection utility tool. Its unmatched design provides an
instant recovery solution for Client operating systems, applications or data files.
• Invulnerable
RestoreIT! Network will recover client computers from system crashes, virus attack, accidental data deletion, power
failure, failed software installations.
• Worry free downloading
If the system becomes infected with a virus from a downloaded file, restore to a point in time prior to the download to
easily recover.
• Virtually Unlimited Restore Points
RestoreIT! can setup unlimited incremental restore points. It is only limited by the HDD space available.
• Easy to Use
Now anyone can easily restore a computer back to working order without having to call tech support.
• Password Protection
The RestoreIT! password is self-contained, offering better security than your system BIOS or Windows.
• Personalize and Secure a Static Restore Point
Lock a Static Restore Point (effectively, a complete copy of your hard disk) and give it a Name to prevent accidental
deletion.
• Only a fraction of your HDD required
RestoreIT! uses a unique incremental data protection technology and uses only 5% - 10% of HDD capacity for backup.
You can restore the entire HDD in minutes.
• Intelligent Data Integrity Checking
RestoreIT! checks the data integrity of the latest Incremental Restore Point and marks it as “Not-trusted” if any
inconsistencies are found.
• Virtually Unlimited Restore Points
RestoreIT! can set up unlimited Incremental Restore Points. It is only limited by the hard disk space available.
• Network Management
The Network Administrator is able to remotely monitor Clients. This includes logging client application usage, sending
messages to the client, and performing remote shut-down and restarts.
2
Installation
Chapter 2
Installation
System Requirements
RestoreIT! Network (Server) Administrator:
To To use RestoreIT! Network Administrator, your computer must have one of the following Windows operating systems:
Windows 98, 98SE
Windows Me
Windows NT v4.0 Workstation operating system with Service Pack 5 or higher
Windows 2000 Professional Workstation with Service Pack 1 or higher
Windows XP Professional or Windows XP Home Edition
Your computer must also meet the following minimum requirements.
Windows 98/Me
Intel Pentium processor at 133 MHz
32 MB of RAM
15 MB the program;
TCP/IP protocol
Internet Explorer 4 or higher
CD-ROM or DVD-ROM drive
Windows NT 4.0 Server/Workstation
Service Pack 5 or higher
Intel Pentium processor at 133 MHz
32 MB of RAM
15 MB the program;
TCP/IP protocol
Internet Explorer 4 or higher
CD-ROM or DVD-ROM drive
Windows 2000 Professional Workstation
Service Pack 1 or higher
Intel Pentium processor at 133 MHz
64 MB of RAM
15 MB the program;
TCP/IP protocol
Internet Explorer 4 or higher
CD-ROM or DVD-ROM drive
Windows XP Home Edition/Professional
Intel Pentium processor at 300 MHz or higher
128 MB of RAM
15 MB the program;
TCP/IP protocol
Internet Explorer 4 higher
CD-ROM or DVD-ROM drive
RestoreIT! Network Client:
To To use RestoreIT! Network Client, your computer must have one of the following Windows operating systems:
Windows 98SE
Windows Me
Windows NT v4.0 Workstation operating system with Service Pack 6 or higher
Windows 2000 Professional Workstation with Service Pack 3 or higher
Windows XP Professional or Windows XP Home Edition with Service Pack 1 or higher
Your computer must also meet the following minimum requirements.
Windows 98/Me
Intel Pentium processor at 133 MHz
32 MB of RAM
15 MB the program and 5%-10% of total hard disk space for backup activities;
TCP/IP protocol
Internet Explorer 4 or higher
CD-ROM or DVD-ROM drive
Windows NT 4.0 Server/Workstation
Service Pack 5 or higher
Intel Pentium processor at 133 MHz
32 MB of RAM
15 MB the program and 5%-10% of total hard disk space for backup activities;
TCP/IP protocol
Internet Explorer 4 or higher
CD-ROM or DVD-ROM drive
Windows 2000 Professional Workstation
Service Pack 1 or higher
Intel Pentium processor at 133 MHz
64 MB of RAM
15 MB the program and 5%-10% of total hard disk space for backup activities;
TCP/IP protocol
Internet Explorer 4 or higher
CD-ROM or DVD-ROM drive
Windows XP Home Edition/Professional
Intel Pentium processor at 300 MHz or higher
128 MB of RAM
15 MB the program and 5%-10% of total hard disk space for backup activities;
TCP/IP protocol
Internet Explorer 4 higher
CD-ROM or DVD-ROM drive
Installing the RITN Administrator
The RestoreIT! Administrator program may be run on Windows 98/Me or NT.4.0(SP5) / 2000(SP1) / XP
1, Insert the RestoreIT! Network CD. The Setup program should start automatically.If the Auto-Run function doesn’t work,
please run the setup.exe file directly. This file is located on your RestoreIT! CD.
2, Click Continue when you see the RestoreIT! dialogue installation screen (shown below).
If you inserted the CD and nothing happened, Auto-Run may have been disabled on your machine.
Note:
To enable Auto-Run, click Start on the Windows taskbar. Select Settings, then Control Panel. In the Control Panel,
double click on the System icon. Click the Device Manager tab and double click the CD-ROM icon. Select your
CD-ROM drive and click on Properties, then Settings and ensure the Auto insert notification checkbox is
checked.
3, When the License Agreement screen appears, click I Accept to continue
4, Choose the Server installation and click Continue.
5, Enter the Serial Number. You can find the serial number in your original Disk packaging.
6, Enter the path to install RITN server program then click Continue to finish the installation.
Installing the RITN Client
Installation Environment
This version of RestoreIT! supports only the first drive in the system.
Pre-Installation Check
1. Disable any anti-virus checking including at the BIOS level.
2. Close all other applications before installing.
3. For optimal performance you should also do the following:
• Run Windows ScanDisk to ensure hard disk integrity.
• Run Windows Disk Defragmenter to combine the free space on your hard drive.
Pre-Installation
Before installing RestoreIT! V3.1, do the following:
1. Uninstall the previous version of RestoreIT!, if it is installed.
2. Run Windows Scandisk to check for hard disk errors.
3. Prepare a Windows startup disk to be used as a rescue disk if any problems arise.
4. Have the RestoreIT! serial number handy. (located in the software package)
RITN Client Installation
1. Run SETUP.EXE from the CD-ROM:
2. If you install RestoreIT! V3.1 without placing a CD-ROM into the CD-ROM drive, the installation program will ask you to
do so.
3. When installing RestoreIT! V3.1, you will need a valid serial number.
4. Please prepare a Windows startup disk.
5. RestoreIT! V3.1 does not support any UNIX and Linux.
6. If you installed Symantec Corp. Norton Utilities in Windows 98/Me, please first uninstall it and re-install after RestoreIT!
was installed.
Installation
Install RestoreIT! Network from the RestoreIT! CD.
1, Insert the RestoreIT! CD-ROM disk. The Setup program should start automatically. If not, run the file named
SETUP.EXE directly from the CD.
2, When the RestoreIT! install screen appears, select Continue to go to the next step
3, When the License Agreement screen appears, select I Accept to continue.
4, Choose the Client installation.
5, After the installation, the client program will randomly connect to a server computer in the LAN. If you want the client
program to connect to a specific server, or to any server on the Internet or in another subnet, you can specify the IP
address of the server computer for the client program.
If you do not want to input the IP address right now, you can also specify it later from server side or using a tool provided
in client program.
5, Read the Warning message and select Continue to proceed.
6, RestoreIT! will be installed in the path displayed. Select Continue to install.
7, RestoreIT! program will automatically install to the destination folder.
8, Insert a Windows startup disk in your floppy drive and RestoreIT! will create a rescue disk . If the installation fails, you
can use the rescue disk to restore your system to its previous state.
You may also select Skip to continue the installation procedure without creating a rescue disk.
Note: If you do not create a rescue disk during installation, we strongly suggest that you do so at some point in time.
9, RestoreIT! installation will prompt you to create a Static Restore Point . This is an image file of all data stored on the
selected drives and is a complete backup.
Note: Although data compression is applied, Static Restore Points can require a significant amount of hard
drive space. We recommend that you create a Static Restore Point for your boot drive only.
10, Se lect the partition to which you want RestoreIT! to save the backup data. For best results, choose the extended
partition .
The installation program will check the partition size to determine if there is sufficient space.
Note: If the installation program detects multiple installations of Windows, you will receive a message stating
RestoreIT! has detected multiple Operating System; To ensure a full protection, please install
RestoreIT! on each of the installed Operating System.\nFor further assistance, please contact
support@farstone.com.
11, When the Setup has completed dialog box pops up, please eject the rescue disk and select Restart Now to
complete the installation. RestoreIT! will reboot the system and initialize the restore point.
12, After the system restarts, RestoreIT! will begin an initialization procedure.
Installation Trouble Shooting
Installation discontinued due to previously loaded VirtualBack Network V2.X Client.
• Before installing RITN V3.1 Client, please be sure previous versions have been uninstalled.
Installation discontinued due to not enough hard disk space.
• Remove unnecessary applications and files.In addition,run Windows Scandisk and Windows Defragmenter.
Anti-virus software found a virus in your system in installation.
• The type of changes RestoreIT! makes, will cause your anti-virus software to report a virus.
Note: After you have installed RestoreIT!, do not attempt to run any other software based recovery utility. Tape drives and
other physical devices are OK to use with RestoreIT!.
Multi-booting Windows
RestoreIT! 3.1 supports multi-boot for Microsoft Windows 98/Me/NT4/2000/XP.
Note: If System Commander is installed on your system, you may receive a warning message after installing RestoreIT!.
When System Commander presents the Possible Virus Warning dialog box, select update to allow normal use of
RestoreIT! with System Commander.
3
The RITN Administrator
Chapter 3
The RITN Administrator
The RITN Administrator- Introduction
The RITN Administrator provides a Windows interface to RestoreIT! client computers on the network. This part of the
application provides an overview of client computer Protection Policy settings, client monitoring tools as well as access to
the server side RestoreIT! Client Manager application.
Client Protection Policies may be set from within RITN Administrator, the RestoreIT! Client Manager or from within
RestoreIT! Manager (Real mode), which resides on the client computer
To launch the RITN Network Administrator program click Start on the Windows taskbar and select Programs then
RestoreIT! Network then RestoreIT! Administrator
If no password has been set, as is the 'default', the RestoreIT! Administrator application will open directly, otherwise the
password dialog box open and prompt for the administrator’s password.( The RITN default password setting is blank.)
The main control window of the RestoreIT! Network Administrator interface gives details about RIT clients that are logged
on to the network. The information listed includes the computer name, IP address, logon time, protection policy and so on.
RITN Administrator toolbar buttons
Client Control
Launch the RestoreIT! Client Manager interface from the RITN
Administrator
Remote Settings/Protection Policy
Sets client side RITN password, system date and the Protection
Policy setup for the selected computer(s).
Remote shutdown
Shutdown or restart selected computers.
Main control window of the RITN Administrator
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