Farstone RESTOREIT NETWORK 4 User Manual

RestoreIT

User’s Guide

Network

Copyright© 2006 FarStone Technology, Inc. All Rights Reserved. No part of this publication may be copied, transmitted, stored in a retrieval system, or translated into any language in any form or by any means without the expressed written permission of FarStone Technology, Inc.

FarStone grants you the right to use one copy of the enclosed software program ("SOFTWARE") on a single computer. If the SOFTWARE is installed on a network, or more than one user can run the SOFTWARE at the same time, you must purchase an additional license for each additional user or computer.

Trademarks

• RestoreIT® and RestoreIT® Network are registered trademarks of FarStone Technology, Inc.

• Microsoft®, Windows® and MS-DOS® are registered trademarks of Microsoft Corporation.

• Pentium is a registered trademark of Intel Corporation.

• Other product names mentioned in this manual may be trademarks or registered trademarks of

their respective companies and are hereby acknowledged.

Printed in the United States of America.

FarStone Technology, Inc.

6 Morgan, Suite 160 Irvine, CA 92618 Phone: (949) 458-3666 Fax: (949) 458-3633

Technical Support:

For technical support, please contact us at:

http://www.farstone.com/home/ensite/support/support.shtml

Contents

Chapter 1 Introduction..............................................................................- 6 -

........................................................................................................................- 6 - 1-1 Introduction to RestoreIT Network

..........................................................................- 6 - 1-2 RestoreIT Network Component Introduction and Features

Chapter 2 Installation .............................................................................- 10 -

...............................................................................................................................................- 10 - 2-1 System Requirements

................................................................................................................................- 10 - 2-2 Installing RITN Administrator

................................................................................................................................................- 11 - 2-3 Installing RITN Client

...........................................................................................................................- 13 - 2-4 Remotely Deploying RITN Client

Chapter 3 Using RITN Administrator .......................................................- 17 -

.....................................................................................................................- 17 - 3-1 Introduction to RITN Administrator

...............................................................................................................................- 17 - 3-2 Launching RITN Administrator

...............................................................................................................................................- 17 - 3-3 Member Management

......................................................................................................................................- 18 - 3-3.1 Creating a New Group

.............................................................................................................................................- 18 - 3-3.2 Renaming a Group

................................................................................................................................................- 18 - 3-3.3 Deleting a Group

...............................................................................................................- 18 - 3-3.4 Moving a Client to another Group

.............................................................................................................................................- 18 - 3-3.5 Renaming a Client

.................................................................................................................................................- 19 - 3-3.6 Deleting a Client

................................................................................................................................- 1 9 - 3-3.7 Viewing Client Properties

.................................................................................................................................- 19 - 3-4 Backing up Client Computers

................................................................................- 19 - 3-4.1 Manually Creating a Backup for Client Computers

..............................................................................................- 20 - 3-4.2 Automatically Backing up Client Computer

....................................................................................................................................- 21 - 3-5 Restoring Client Computers

....................................................................................................- 21 - 3-5.1 Manually Restoring Client Computer(s)

...........................................................................................- 23 - 3-5.2 Automatically Restoring Client Computer(s)

......................................................................................................................................- 23 - 3-6 Mange RITN Client Policies

3-6.1 Enabling/Disabling Incremental Backup....................................................................................................- 23 -

..........................................................................................................- 24 - 3-6.2 Enabling/Disabling File-level Backup

.........................................................................................................................- 25 - 3-6.3 RITN Client Function Control

....................................................................................................................................- 25 - 3-7 RITN Administrator Options

Port Settings.................................................................................................................................................................................... - 26 -

............................................................................................................................................. - 26 - Administrator Password Settings

.................................................................................................................................................................................... - 26 - Log File Size

................................................................................................................................................................................... - 26 - Refresh Time

Chapter 4 Using RITN Client.....................................................................- 28 -

.....................................................................................................................................- 28 - 4-1 Introduction to RITN Client

.......................................................................................................................- 28 - 4-2 Connecting to RITN Administrator

..................................................................................................................................................- 28 - 4-3 Opening RITN Client

..........................................................................................................................................- 29 - 4-4 Backing up Your System

.............................................................................................................................................- 30 - 4-5 Restoring Your System

......................................................................................................................................................- 30 - 4-5.1 Quick Restore

............................................................................................- 30 - 4-5.2 Restoring to any Incremental Backup Point

...............................................................................................................................- 31 - 4-6 File Level Backup and Restore

.......................................................................................................................- 31 - 4-6.1 How to Restore a Specific File

............................................................................................................- 32 - 3-6.2 Backing up Specific Files or Folders

.....................................................................................................- 32 - 3-6.2 Configuring File-Level Backup Settings

Chapter 5 Removing RestoreIT Network .................................................- 37 -

...............................................................................................................................- 37 - 5-1 Removing RITN Administrator

...................................................................................................................- 37 - 5-2 Removing RestoreIT Network Clinet

Chapter 6 Software License Agreement....................................................- 39 -

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Introduction

Chapter 1

Introduction

Instant recovery from a system crash, virus attack, and accidental data deletion.

1-1 Introduction to RestoreIT Network

RestoreIT Network 4.0 is a revolutionary real time system restoration utility that runs over a TCP/IP network. Once installed, it continually

computers and allows an administrator or client to recover lost data after a system crash, virus attack, faulty software installation, accidental file deletion or unintentional formatting of their hard drive. In merely a few minutes, if not seconds, all of the content of a hard drive can be restored back to a point in time when the computer was functioning properly. File-Level Backup and Restore further allow users to restore individual files without rolling back their whole system.

RestoreIT Network allows network administrators to manage client computers’ backup strategies and remotely backup their systems over a network. Network administrators can even control the server computer (RITN Administrator) or any client computer over the network by using the included RestoreIT Desktop Tool.

1-2 RestoreIT Network Component Introduction and Features

RestoreIT Network is based on a client-server model. One server (RITN Administrator) and several clients (RITN Client) structure is shown below. One RITN Administrator can manage up to 100 clients at a time.

monitors and keeps a complete record of all activities on client

¾ RITN Administrator -- RestoreIT Network server module

RITN Administrator (referred as “RITN Administrator” thereafter) resides on the server computer of the local area network (LAN). It allows the network administrator to manage all clients’ or group’s backup/restore strategy in a user friendly interface. Once installed, a network administrator can simultaneously deploy RITN Client on multiple client computers through the RITN Administrator interface.

Features of RITN Administrator:

z Remotely create Backup Point

Manually create a backup image on client computers though RITN Administrator. An administrator can choose to back up Drive C: only or the whole hard disk on the client computer. The backup image file is stored in a RestoreIT Secure Area on client computers.

z Set backup/restore schedule for client computers

Set a schedule for clients that automatically create/restore a Backup Point at specified times.

z Enable/Disable system backup and File Level Backup

Disable the system backup and/or file-level backup functions on specified clients. Once disabled, the previous settings for backup/restore schedule or file-level settings will stop functioning. The client can not manually perform these operations.

z Show/Hide RITN Client main interface

Hide the RITN Client main interface to prevent any manual operation on the client side. Once prevented, the client computer can only perform backup/restoration according to RITN Administrator’s settings or commands.

z Group clients

Divide clients in groups to help manage the members. Administrators can regroup clients at any time.

z View Client’s logs

RestoreIT Network records any activities on RITN Administrator, such as client’s login, changing settings, and performing a backup or restoration. Administrators can choose to view an individual client log or all clients’ logs.

z Be remotely controlled through RestoreIT Remote Desktop Tool

Control RITN Administrator on any computer in the LAN through the included RestoreIT Remote Desktop Tool.

z Password protection

The Administration Password is required to login RestoreIT Network Administrator and enter Pre-OS mode on Client side.

z Easy to use

A clear and friendly Graphical User Interface (GUI) makes RestoreIT Network easy to use. Even a new network administrator can manage clients, configure settings and perform backup/restore operations without difficulty.

¾ RITN Client -- RITN Client module

RITN Client (referred as “RITN Client” thereafter) resides on the client for each computer in the local area network. Client users can perform operations including system backup and restoration, file-level backup, setting and restoring files. All operations requiring authorization from the network administrator can be done through RITN Administrator.

Features of RITN Clients:

z Incremental System Backup

Back up the Drive C: or the whole hard disk as an image file to store on the local hard disk. System backup takes an incremental backup mechanism. It only and incrementally backs up all changes (e.g. additions/deletions) since the last backup point was created. It takes only seconds to complete and is stored in a hidden protected RestoreIT Secure Area on the local hard disk. System incremental backups

can be done on RITN Client (only when authorized), through RITN Administrator or automatically done by schedule.

z File-Level Backup and Restore

Back up and restore previous versions of a specific file after it has been deleted, changed or overwritten, without having to restore the entire system to an earlier point in time. File-level settings and restoration should be done on

settings and to restore files should be authorized by the network administrator from the RITN Administrator.

z 100% Protection

RITN Client, but the ability to configure file-level backup

RestoreIT Network allows users to instantly recover from accidental disk formatting, file deletion, virus attacks or a system crash on client computers. It offers complete system protection, 24 hours a day, 365 days a year.

z Kill viruses, rescue files

Network users can download files and open e-mail attachments without having to worry about virus attacks. Infected or damaged files can be rescued in seconds if a problem occurs.

z Only a fraction of disk space used

RestoreIT Network uses a unique real-time incremental backup technology, taking up only 5-10 percent of available hard disk space.

z Easy to use

A clear and friendly Graphical User Interface (GUI) makes RestoreIT easy to use (only if allowed by RITN Administrator). Even a novice can easily restore a computer back to working order without having to call technical support.

z Intelligent Data Integrity Check

RestoreIT Network checks the integrity of the data in the latest Incremental Backup Point and marks it as “a

mbiguous” if any inconsistencies are found.

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Chapter 2

Installation

Chapter 2

Installation

2-1 System Requirements

Administrator Computer

 Microsoft Windows 2000 (SP4)/XP/2003 Server  450 MHz Pentium III processor (or compatible) or better  30 MB of free hard disk drive  256 MB of RAM  Microsoft Internet Explorer 5.5 or higher  10/100Mbps Network Adaptor  TCP/IP Internet Protocol

Client Computer

 Windows 2000 Pro(SP4)/XP Pro/XP Media Center  Intel Pentium processor at 133 MHz

20MB for the program and 5 to 10% of the total hard drive space (at least 1000 MB) for backup activities.

  256 MB of RAM  10/100Mbps Network Adaptor  TCP/IP Internet Protocol  Microsoft Internet Explorer 5.5 or higher  CD/DVD recorder (optional)

2-2 Installing RITN Administrator

Follow the steps below to install RITN Administrator on the server computer of the LAN:

1. Insert the RestoreIT Network CD-ROM disc. The Installation Guide (shown below) should start

automatically. If it does not, run autorun.exe directly from the disc.

2. Click RestoreIT Network Administrator to start the Setup wizard.

3. When the RITN Administrator install screen appears, select Next to go to the next step.

4. When the License Agreement screen appears, select I accept the terms… to continue.

5. Enter the required information and your serial number. Select Continue to continue.

Note: If you do not enter a serial number RestoreIT will install a trial version that has limitations on

time and functions of the application.

6. RITN Administrator will be installed in the path displayed. You can click Browse to choose

another location to install the program, or leave it as default. Click Next to continue.

7. A prompt message appears to confirm your settings. Click Install once you have confirmed the

settings to start the installation process.

8. After RITN Administrator is successfully installed. Click Finish to exit the Setup wizard.

Note: You do not need to restart the computer after the installation of RITN Administrator.

2-3 Installing RITN Client

Once RITN Administrator is installed, you can remotely deploy RITN Client on multiple computers over

the LAN by using the Remote Install Tool from the RITN Administrator main interface. Please refer to the next section for related instructions.

- 11 -

Follow the steps below to install RITN Client program on a single client computer:

1. Insert the RestoreIT Network Installation Disc. The Installation Guide (shown below) should start

automatically. If it does not, run autorun.exe directly from the disc.

2. Click RestoreIT Network Client to start the Setup wizard.

3. The RITN Client install screen appears, select Continue to go to the next step.

4. When the License Agreement screen appears, select I Accept to continue.

5. Select an install type, Typical Setup (Recommend) or Customized Setup.

Note: Typical Setup will apply default settings in the following steps to install RITN Client on the computer. We recommend that normal users choose Typical Setup. Customized Setup

allows manual settings and is recommended for advanced users.

RITN Client will be installed in the path displayed. You can choose anther location to install RITN Client, or leave it as default.

6. Click Continue and RITN Client will check the disk status to see if there is enough space to

create a RestoreIT Secure Area.

Note: RestoreIT Secure Area is space allocated from the hard drive. It is a hidden, protected area, used to store the system Incremental Backup Points, and File Backup Records. The

RestoreIT Secure Area cannot be resized after it is created. For better performance, we recommend that you allocate at least 10% of your total hard drive space for the RestoreIT Secure Area.

Note: Typical Setup will skip this step

After the system check, RITN Client will give a recommended size for the Secure Area (at least 1000 MB is required), and available space and list the space usage of each partition.

- 12 -

You can modify each partition usage according to your need. Click Refresh below the partition

list to activate your modification.

7. After you have designated the partition space, click Next to continue.

Specify a size from the RestoreIT Secure Area to save File-Level Backup data (At least 200MB is required).

8. Click Next to continue the installation.

9. You will be prompted to restart the computer. Please eject the RestoreIT Network Installation

Disc and click OK. RestoreIT should start an initialization and create the Secure Area. After that it

will automatically restart the computer and create an initial backup point. When Windows starts, the installation process is complete.

2-4 Remotely Deploying RITN Client

Once RITN Administrator is installed, you can remotely deploy RITN Client on multiple computers over

the LAN by using Remote Install Tool from the RITN Administrator main interface.

Note: Before the RITN Administrator performs a remote setup, please make sure the Sharing and Security module in Local Security Settings is set to “Classic” on the client computer.

To set this option, click Run from Start Menu on windows, type in “secpol.msc” to launch Local Security Settings window. Locate Security Settings>Local Policies> Security Option from the directory in the left panel. Find the item Network access: sharing and security model for local accounts from the policy list in the right panel, double click it. In the popup dialog box, select Classic-local users authenticate as themselves, and click Apply.

To deploy RestoreIT on multiple computers:

1. Select Tools Æ Remote Install Tool from the menu bar of RITN Administrator main interface.

Select the RestoreIT Network Installer from the installer list and click Next continue.

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