Farstone RESTOREIT 7.1 User Manual

RestoreIT®

User’s Guide

Copyright© 2006 FarStone Technology, Inc. All Rights Reserved. No part of this publication may be copied, transmitted, stored in a retrieval system, or translated into any language in any form or by any means without the expressed written permission of FarStone Technology, Inc.

FarStone grants you the right to use one copy of the enclosed software program ("SOFTWARE") on a single computer. If the SOFTWARE is installed on a network, or more than one user can run the SOFTWARE at the same time, you must purchase an additional license for each additional user or computer.

Trademarks

• RestoreIT® Pro and RestoreIT® Network are registered trademarks of FarStone Technology, Inc.

• Microsoft®, Windows® and MS-DOS® are registered trademarks of Microsoft Corporation.

• Pentium is a registered trademark of Intel Corporation.

• Other product names mentioned in this manual may be trademarks or registered trademarks of

their respective companies and are hereby acknowledged.

Printed in the United States of America.

FarStone Technology, Inc.

6 Morgan, Suite 160 Irvine, CA 92618 Phone: (949) 458-3666 Fax: (949) 458-3633

Technical Support:

For technical support, please contact us at:

http://www.farstone.com/home/ensite/support/support.shtml

- 2 -

CHAPTER 1 INTRODUCTION........................................................................................................................................- 6 -

1-1 INTRODUCTION TO RESTOREIT....................................................................................................................................... - 6 -

1-2 FEATURES..........................................................................................................................................................................- 6 -

CHAPTER 2 INSTALLATION..........................................................................................................................................- 9 -

2-1 SYSTEM REQUIREMENTS.................................................................................................................................................. - 9 -

2-2 PRE-INSTALLATION CHECK.............................................................................................................................................. - 9 -

2-3 INSTALLING RESTOREIT.................................................................................................................................................. - 9 -

CHAPTER 3 RESTOREIT.................................................................................................................................................- 12 -

MANAGER IN WINDOWS..............................................................................................................................................- 12 -

3-1 LAUNCHING RESTOREIT IN WINDOWS......................................................................................................................... - 12 -

3-2 RESTOREIT START ......................................................................................................................................................... - 12 -

3-2.1 Performing a Quick Task...............................................................................................................................- 12 -

Quick Backup.................................................................................................................................................................................- 13 -

Quick Restore.................................................................................................................................................................................- 13 -

File Level Restore.........................................................................................................................................................................- 13 -

3-3 SYSTEM RESTORE...........................................................................................................................................................- 14 -

3-3.1 Restoring to an Incremental Backup Point.............................................................................................- 14 -

3-3.2 Restoring from a Complete Backup Point...............................................................................................- 15 -

Restoring the entire hard drive from a Complete Backup Point.................................................................................- 15 -

Restoring a partition from a Complete Backup Point......................................................................................................- 16 -

3-4 SYSTEM BACKUP............................................................................................................................................................. - 16 -

3-4.2 Creating an Incremental Backup Point....................................................................................................- 16 -

3-4.2 Creating a Complete Backup Point............................................................................................................- 17 -

3-5 MANAGING BACKUP POINTS.......................................................................................................................................... - 18 -

3-5.1 Introduction to Various Backup Points.....................................................................................................- 18 -

3-5.2 Viewing Backup Point Properties................................................................................................................- 18 -

3-5.3 Deleting a Backup Point................................................................................................................................- 19 -

3-5.4 Locking and Unlocking a Complete Backup Point................................................................................- 20 -

3-5.5 Renaming a Backup Point.............................................................................................................................- 20 -

3-5.6 Exporting an Internal Complete Backup Point as an External Backup Point.............................- 20 -

3-6 FILE LEVEL BACKUP AND RESTORE............................................................................................................................... - 20 -

3-6.1 How to Restore a Specific File.....................................................................................................................- 20 -

3-6.2 How to back up Specific Files or Folders.................................................................................................- 21 -

3-8 RESTOREIT SETTINGS ................................................................................................................................................... - 21 -

General Settings...........................................................................................................................................................................- 21 -

RestoreIT Scheduler....................................................................................................................................................................- 22 -

File Backup Settings....................................................................................................................................................................- 24 -

3-9 UPDATING YOUR PRODUCT............................................................................................................................................ - 26 -

3-10 GETTING ASSISTANCE.................................................................................................................................................. - 26 -

3-11 EXITING THE RESTOREIT MANAGER .......................................................................................................................... - 26 -

CHAPTER 4 RESTOREIT MANAGER IN PRE-OS MODE................................................................................- 28 -

4-1 LAUNCHING THE RESTOREIT PRE-OS MANAGER........................................................................................................ - 28 -

4-2 QUICKLY RESTORE YOUR SYSTEM IN PRE-OS MODE................................................................................................. - 28 -

4-3 RESTOREIT MANAGER IN PRE-OS MODE.................................................................................................................... - 28 -

Incremental Backup Points.......................................................................................................................................- 29 -

Complete Backup Points............................................................................................................................................- 29 -

RestoreIT Settings.......................................................................................................................................................- 30 -

Uninstalling RestoreIT................................................................................................................................................- 31 -

..........................................................................................................................................................- 31 - Exiting RestoreIT

.......................................................................................................................- 33 - CHAPTER 5 REMOVING RESTOREIT

.................................................................................................................................................. - 33 - 5-1 REMOVING RESTOREIT

..................................................................................................................................................................- 35 - CHAPTER 6 FAQ

.................................................................................................- 43 - CHAPTER 7 SOFTWARE LICENSE AGREEMENT

- 4 -

Chapter 1

Introduction

Chapter 1

Introduction

Instantly recover from system crashes, virus attacks or accidental data deletion.

1-1 Introduction to RestoreIT

RestoreIT is an innovative real-time system restoration ut ility. Once installed, RestoreIT continually monitors and keeps a complete record of all activities on the hard drive. RestoreIT lets you recover lost data after a system crash, virus attack, faulty software installation, accidental file deletion or unintentional formatting of the hard drive. In merely a few minutes, if not seconds, all of the contents of your hard drive can be restored back to a point in time when your computer was functioning properly. RestoreIT is different from general-purpose backup software. RestoreIT uses a unique real-time incremental backup technology, taking up only 5 to 10 percent of the hard drive space. RestoreIT can be set to automatically back up your computer hourly , daily, or at each system startup.

1-2 Features

• Flexible System Backup

You can create Incremental Backup Points, a Complete Backup Point for your entire system, or a hard drive image which includes the hidden RestoreIT Secure Area.

• More choice to save the image file

RestoreIT allows you to save each Complete Backup Point or disk image file to a hard drive, network share, removable storage media or CD/DVD discs.

• Retrieve an Individual file from image

RestoreIT allows you to pick out an individual file or folder from a complete disk image without restoring the entire partition or disk.

• File Level Restore

RestoreIT allows you to back up and restore previous versions of a specific file after it has been deleted, changed or overwritten, without having to restore the entire system to an earlier period of time.

• 100% protection

RestoreIT allows you to instantly recover from accidental disk formatting, file deletion, virus attacks or system crash. RestoreIT offers complete system protection, 24 hours a day, 365 days a year.

• Kills Viruses, Rescues Files Feel free to download files and open e-mail attachments without having to worry about virus attacks. Infected or damaged files can be rescued in seconds.

• Only a Fraction of Disk Space Used RestoreIT uses a unique real-time incremental backup technology, taking up only 5 to 10 percent of the hard drive space.

• Password Protection

Using RestoreIT, you can lock your system at the DOS level. No unauthorized person can use your computer.

• Personalized and Secure Complete Backup Point

RestoreIT allows you to name a Backup Point and lock it to preven t accidental removal.

• Complete Backup Point

RestoreIT stores a permanent copy of your hard drive, so even after years of use, you can restore your system back to the day you first installed RestoreIT.

• Easy to Use A clear and friendly Graphical User Interface (GUI) makes RestoreIT easy to use. Even a novice can easily restore a computer back to working order without having to call technical support.

• Intelligent Data Integrity Checking RestoreIT checks the integrity of the data in the latest Incremental Backup Point and marks it as

mbiguous” if any inconsistencies are found.

“a

• Unlimited Backup Points RestoreIT can set up numerous Incremental Backup Points, limited only by the hard drive space available.

- 7 -

Chapter 2

Installation

- 8 -

Chapter 2

Installation

2-1 System Requirements

To use RestoreIT, your computer must have one of the following Windows operating systems:

 Windows 2000 Professional Workstation with Service Pack 4 or higher  Windows XP Professional  Windows XP Home Edition  Windows XP Media Center Edition

Your computer must also meet the following minimum system requirements.

 Intel Pentium processor at 133 MHz  256 MB of RAM  20 MB for the program and 5 to 10% of the total hard drive space (at least 400 MB) for

backup activities

 Internet Explorer 4 or higher  CD/DVD recorder (optional)

2-2 Pre-Installation Check

Before installing RestoreIT, please do the following:

1.Disable any antivirus programs during the installation, including protection at the BIOS level.

2.Close all other applications before installing.

3.Have the RestoreIT serial number handy (located in the software package).

4. Log on with the administrator or an authorized user account.

5. For optimal performance you should also do the following:

 Uninstall any previous version of RestoreIT, if it is installed.  Uninstall Norton SystemWorks or Norton Utilities if either is installed. You can reinstall this

software after RestoreIT has been installed successfully.

 Uninstall other data backup/protection software, such as Goback, Recovery Genius, TrueImage,

Acronis Disk Editor, PC Angel, etc.

 Run Windows Checkdisk to check for hard drive errors and ensure disk integrity.  Run Windows Disk Defragmenter to combine the free space on your hard drive and repair

fragmented files.

2-3 Installing RestoreIT

1. Insert the RestoreIT CD-ROM disc. The Setup program should start automatically. If it does not, run the SETUP.EXE file directly from the CD.

2. When the RestoreIT install screen appears, select Continue to go to the next step.

3. When the License Agreement screen appears, select I Accept to continue.

4. Enter your serial number. Select Continue to proceed.

Note: If you do not enter a serial number, RestoreIT will install a trial version that has limitations on time and functions on your computer.

5. Select an install type, Typical Install (Recommend) or Customized Install., and then select

Continue to start installation.

Note: Typical Install will apply default settings in the following steps to install RestoreIT on

your computer. We recommend that normal users choose Typical Install. Customized Install allows manual settings and is for advanced users.

RestoreIT will be installed in the path displayed. You can choose anther location to install RestoreIT, or leave it as default.

6. Click Continue and RestoreIT will be automatically installed to the destination folder.

Note: Typical Install will skip the next step.

7. Assign a disk size for the internal RestoreIT Secure Area to save the backup data (at least 1000 MB is required). RestoreIT will give a recommended size from each partition to create the Secure Area according to your specified total size. You can modify each partition size manually. For t he best results, choose the extended partition.

Note:

1. The internal RestoreIT Secure Area is used to store the Pre-OS Mode program,

Incremental Backup Points, Complete Backup Points and File Backup Records. Except for the Complete Backup Point, the total space needed by the other files is at least 400 MB.

2. The RestoreIT Secure Area can only be created on your primary/bootable hard drive, if multiple

hard drives are present. The RestoreIT Secure Area cannot be resized after it is created. For better performance, we recommend that you allocate 10% of your total hard drive space for the RestoreIT Secure Area. If a Complete Backup Point is to be stored in the RestoreIT Secure Area, you must add the space needed for the Complete Backup Point when assigning the RestoreIT Secure Area size.

8. Specify a size to save File-Level Backup data from the restoreIT Secure Area (At least 200MB is required). Click Next to continue the installation.

9. Click OK and you will be prompted to restart your computer. Please eject the RestoreIT Installation Disc and select Restart to complete the installation. RestoreIT will reboot the computer and initialize your initial Backup Point. After the system restarts, RestoreIT will begin an initialization procedure.

Chapter 3

The RestoreIT Manager

in Windows

Chapter 3

RestoreIT

Manager in

Windows

3-1 Launching RestoreIT in Windows To launch RestoreIT in Windows, Select Start on the Windows taskbar, then All ProgramsÆ

RestoreITÆ RestoreIT. You can also double-click the RestoreIT icon

click the RestoreIT icon in the system tray by your clock.

3-2 RestoreIT Start

After launching the program, you will see the RestoreIT Start page (shown as below).

From the Rescue Center, you can see if the Incremental Bakcup and File-Level Backup are enabled and quickly change their status. Click the enable/ disable link to change their status. You can also view the time when you create the latest backup point and/or perform a restoration.

From the Space Meter, you can view space usage of the RestoreIT Secure Area. From the Backup Statistics, you can view the number of Incremental Backup Points, Complete Backup

Points and File-Level backups. If you have any questions on using RestoreIT, you can view the Online Help file of a flash tutorial

(Quick Tour) from the I need help section. RestoreIT Start page also allows you to use some frequently used functions like Quick Backup, Quick

Restore and File-Level Restore. From the I want to perform a… section, pick a task to perform. You will see detailed instruction on how to perform a quick task in the following section in this manual.

3-2.1 Performing a Quick Task

In the I want to Perform a… section on Stat page, you can perform the following tasks:

on the desktop or double-

Quick Backup

The Quick Backup option is used for creating a new

Incremental Backup Point, please refer to section 3-5.1 Introduction to Various Backup Points) to back up your hard drive and protect your data.

To perform a Quick Backup

1. Select the Quick Start page and click the Quick Backup button to create a new Incremental Backup Point. RestoreIT will lock the hard drive during this process. If any program is currently writing to or reading from the hard drive, RestoreIT will stop creating the Quick Backup Point. If your computer locks up during this time, restart it manually and try again.

Note: RestoreIT does not create new Backup Points if it is unable to lock your hard drive.

Close ALL applications when you create a new Backup Point.

2. Select Finish when the Incremental Backup Point has been successfully created.

Quick Restore

Choosing this option, you can quickly restore your computer to the state it was in when the most recent Incremental Backup Point was created.

To perform a Quick Restore

Incremental Backup Point (for a definition of

1. Select the Quick Start page and click the Quick Restore button will appear and ask you to choose whether to restore Only C Drive or the Entire hard drive.

2. Click Next after you have made your selection. RestoreIT will restart your computer and your hard drive will revert back to the most recent Backup Point.

3. When the system has restarted, the restoration process will start.

. The restoration dialog box

File Level Restore

This function allows you to quickly retrieve previous v ersions of deleted, changed or overwritten files, without doing an entire restore operation.

To restore a specific file

1. Select the Quick Start page and click the File Level Restore button

2. The File Restore window will open with three main display areas. In the left pane, you can expand file folders to locate which file you want to retrieve. The top right pane displays available files located in the selected directory. Click a file to see all backed up versions; this is displayed in the bottom right pane. Here you can select a version and click Restore, or click Open to preview the file.

Note: RestoreIT will automatically create a Backup for a specified file each time the file is modified, deleted or overwritten. By default, all files in the My Documents folder, and all files with *.doc *.txt *.cpp *.ppt *.xls *.pdf *.rtf extensions are backed up automatically. To specify which file or folder to back up, go to Settings Æ File Backup Æ Files and Folders, or use the File Level Backup Wizard on the Backup page, to add a file or folder to the list.

3-3 System Restore

3-3.1 Restoring to an Incremental Backup Point

Incremental Backup Points are small in size and you can create unlimited backups of your system.

Incremental Backup Points are stored in the RestoreIT Secure Area and you can easily roll back your system to any previous state by restoring to an Incremental Backup Point.

To restore an Incremental Backup Point

1. Select System Restore on the main interface, and then Restore to any previous Backup Point.

2. Choose the Incremental Backup Point that you would like to restore and click Restore Now.

+ 31 hidden pages