HDP700 Series Card Printer Technical
Service and Maintenance Manual
Notices
HDP700 Series Card Printer Technical
Service and Maintenance Manual
This manual is intended for use by service and maintenance personnel who desire more technical information than is contained in the online
User's Guide. It contains diagnostics, calibration, and parts replacement procedures. Refer to the online User's Guide, included with the printer, for
instructions on general setup, installing supplies and standard operation.
The information in this document is subject to change without notice.
NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
No liability is assumed for errors contained herein or for incidental damages in connection with the furnishing, performance, or use of this material.
This document contains proprietary information, which is protected by copyright. All rights are reserved. No part of this document may be
photocopied, reproduced, or translated into another language without prior written consent.
Patent Pending
Trademark Acknowledgements
PolyGuard and SmartGuard (TM) are trademarks of FARGO Electronics, Inc.
FARGO is a registered trademark of FARGO Electronics, Inc.
IBM is a registered trademark of International Business Machines Corporation.
Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners.
6533 Flying Cloud Drive
Eden Prairie, Minnesota 55344 U.S.A.
(952) 941-9470 (phone)
(800) 459-5636 (toll free)
(952) 941-7836 (fax)
www.fargo.com
© 2001 FARGO Electronics, Inc. All Rights Reserved
SL1132, Edition 3.0, No. 091001.
FARGO Electronics, Incorporated
Table of Contents
SPECIFICATIONS.............................................................................................................. 1-1
Regulatory Compliances ............................................................................................... 1-1
Agency Listings ............................................................................................................ 1-2
Technical Specifications ................................................................................................ 1-2
GENERAL TROUBLESHOOTING ...................................................................................... 2-1
2.1 Contacting FARGO Technical Support ............................................................... 2-1
2.2 LCD Display Messages ..................................................................................... 2-2
2.3 Communications Errors..................................................................................... 2-4
2.3.1 System does not meet requirements......................................................... 2-4
2.3.2 A driver or application is conflicting with the FARGO driver......................... 2-4
2.3.3 Using an inadequate data cable................................................................ 2-4
2.3.4 Interference from an external device .........................................................2-4
2.3.5 Cannot print from application ....................................................................2-4
2.3.6 Parallel port mode set incorrectly.............................................................. 2-4
2.3.7 Inadequate hard drive space .................................................................... 2-4
2.4 Card Feed Errors .............................................................................................. 2-6
2.4.1 Two or more cards are feeding at the same time or cards
are feeding improperly...................................................................... 2-6
2.4.2 Card is stalling on or at the feed rollers ......................................................2-6
2.4.3 Card jamming on the Flipper Table ........................................................... 2-6
2.4.4 Printer is unable to align flipper................................................................. 2-6
2.4.5 Card feeds improperly off the Flipper Table............................................... 2-6
2.5 Encoding Errors ................................................................................................. 2-7
2.5.1 No ENC Response .................................................................................. 2-7
2.5.2 No Mag Encoder ......................................................................................2-7
2.5.3 Mag Encode Failed.................................................................................. 2-7
2.5.4 Card Jam: Mag........................................................................................ 2-7
2.5.5 No Smart Encoder................................................................................... 2-7
2.5.6 Smart Encode Failed ............................................................................... 2-7
2.5.7 Card Jam: Smart ..................................................................................... 2-7
2.5.8 Unable to read encoded data.................................................................... 2-7
2.5.9 Data intended for the magnetic stripe was printed on the card ....................2-8
2.6 Printing Process Errors ..................................................................................... 2-9
2.6.1 Aligning Ribbon Error ............................................................................... 2-9
2.6.2 Print Ribbon ............................................................................................ 2-9
2.6.3 Print Ribbon Out ...................................................................................... 2-9
2.6.4 Wrong Print Ribbon ..................................................................................2-9
2.6.5 Head Lift ................................................................................................. 2-9
2.6.6 Printer pausing between panels................................................................ 2-9
2.6.7 Printhead Temp .....................................................................................2-10
2.6.8 Printer Open..........................................................................................2-10
2.7 Transfer Process Errors ..................................................................................2-11
2.7.1 Transfer Film Drive Error ........................................................................2-11
2.7.2 Laminator Cooling Error.........................................................................2-11
2.7.3 Card Jam ..............................................................................................2-11
2.7.4 Temperature Timeout .............................................................................2-12
2.7.5 Transfer Lift ...........................................................................................2-12
2.8 Output Errors..................................................................................................2-13
2.8.1 Cards feed into the Output Stacker, but are not lifted up into place............2-13
2.9 Diagnosing Image Problems ............................................................................2-14
2.9.1 Pixel Failure ..........................................................................................2-14
2.9.2 Card Surface Debris ..............................................................................2-14
2.9.3 Incorrect Image Darkness ......................................................................2-15
2.9.4 Ribbon Wrinkle ......................................................................................2-16
2.9.5 Excessive Resin Printing ........................................................................2-17
2.9.6 Incomplete Resin Printing ....................................................................... 2-17
2.9.7 HDP Film Wrinkle ..................................................................................2-18
2.9.8 Incomplete Transfer ...............................................................................2-19
2.9.9 Image Placement...................................................................................2-20
2.9.10 Poor Image Quality................................................................................2-21
2.9.11 Image Washout on Film .........................................................................2-21
2.9.12 Registration problems ............................................................................2-22
2.9.13 Image Skewed on the Card....................................................................2-22
PRINTER ADJUSTMENTS ................................................................................................. 3-1
Safety Messages .......................................................................................................... 3-1
3.1 Fine Tuning the Card Separator Adjustment Assembly ........................................3-2
3.2 Using FARGO HDP Technology to Print on Alternate Card Stocks....................... 3-2
3.3 Device Options Tab .......................................................................................... 3-5
3.3.1 Ribbon Type............................................................................................ 3-5
3.3.2 Color Matching........................................................................................ 3-5
3.3.3 Resin Dither ............................................................................................ 3-6
3.3.4 Print Both Sides....................................................................................... 3-6
3.3.5 Split 1 Set of Ribbon Panels ..................................................................... 3-6
3.3.6 Print Back Side Only................................................................................ 3-6
3.3.7 Rotate Front 180 Degrees ........................................................................ 3-6
3.3.8 Rotate Back 180 Degrees ........................................................................ 3-6
3.3.9 Disable Printing ....................................................................................... 3-6
3.3.10 Buffer Single Card ................................................................................... 3-6
3.4 Image Color Tab............................................................................................... 3-7
3.5 Image Transfer Tab .......................................................................................... 3-8
3.5.1 Image Position .........................................................................................3-8
3.5.2 Transfer Dwell Time and Temperature ...................................................... 3-9
3.5.3 Flattener Temperature ............................................................................. 3-9
3.6 K Panel Resin Tab..........................................................................................3-10
3.6.1 Defining an Area....................................................................................3-12
3.7 Magnetic Encoding .........................................................................................3-15
3.7.1 Overview...............................................................................................3-15
3.7.2 Encoding Mode/ Coercivity/ Magn etic Track Selection..............................3-15
3.7.3 Magnetic Track Options .........................................................................3-16
3.7.4 Verification ............................................................................................3-16
3.7.5 Shift Data Left .......................................................................................3-16
3.7.6 ISO Track Locations ..............................................................................3-16
3.7.7 Sending Track Information ......................................................................3-17
3.8 Card Tab........................................................................................................3-19
3.8.1 Card Size ..............................................................................................3-19
3.8.2 Card Type .............................................................................................3-19
3.8.3 Orientation ............................................................................................3-20
3.8.4 Copies ..................................................................................................3-20
3.8.5 Test Print ..............................................................................................3-20
3.8.6 About ....................................................................................................3-20
3.9 Cleaning the Printer........................................................................................3-20
3.9.1 Cleaning the Printhead...........................................................................3-20
3.9.2 Cleaning the Platen Rollers ....................................................................3-20
3.9.3 Clean the Inside of the Printer .................................................................3-21
3.9.4 Clean the Cleaning Rollers .....................................................................3-21
PARTS REP LACEMENT ....................................................................................................4-1
4.1 Removing the Covers ........................................................................................ 4-3
4.1.1 Print Station Cover................................................................................... 4-3
4.1.2 Front Transfer Cover................................................................................ 4-3
4.1.3 Rear Transfer Cover ................................................................................4-3
4.1.4 Base Module Cover ................................................................................. 4-4
4.1.5 Card Input Hopper Cover ......................................................................... 4-4
4.1.6 Card Output Hopper Cover....................................................................... 4-5
4.1.7 Back Cover ............................................................................................. 4-5
4.2 Replacing the Control Panel Assembly Components ...........................................4-6
4.3 Replacing the Printhead Assembly Components .................................................4-7
4.3.1 Printhead (D840854)................................................................................ 4-7
4.3.2 Fan Assembly (840134)........................................................................... 4-7
4.3.3 Head Force Spring (840272) .................................................................... 4-8
4.3.4 Ribbon Deflector (D840638) ..................................................................... 4-8
4.4 Replacing the Print Station Components ............................................................ 4-9
4.4.1 O-Rings (140212) .................................................................................... 4-9
4.4.2 Ribbon Sensor Board Assembly (140407) ...............................................4-10
4.4.3 Encoder Wheel (810492) ........................................................................4-10
4.4.4 Ribbon Sensor Array Assembly (840108) ................................................4-11
4.4.5 Ribbon Supply Motor Assembly (D840980) .............................................4-11
4.4.6 Ribbon Tak e-Up Motor Assembly (D840980)...........................................4-12
4.4.7 Headlift Motor Assembly (840131)..........................................................4-12
4.4.8 Ribbon Supply Encoder Sensor Assembly (D840982) ..............................4-13
4.4.9 Headlift Sensor Assembly (D840983)......................................................4-13
4.5 Replacing the Transfer Station Components .....................................................4-14
4.5.1 Film Drive O-Rings (140212)..................................................................4-14
4.5.2 Encoder Wheel (810492) ........................................................................4-14
4.5.3 Stepper Motor Assembly (840123)..........................................................4-15
4.5.4 Lamination Supply Encoder Sensor Assembly (840135)...........................4-15
4.5.5 Lamination Take-Up Encoder Sensor Assembly (840136) ........................4-16
4.5.6 Lower Film Sensor Assembly (840199)...................................................4-16
4.5.7 Upper Film Sensor Assembly (D841023).................................................4-17
4.5.8 Print Platen Roller (840319) ...................................................................4-17
4.5.9 Transfer Peel Off Bar Assembly (840253) ...............................................4-18
4.5.10 Ribbon Drive Hub (840324) ....................................................................4-18
4.5.11 Transfer Station Assembly (840152).......................................................4-19
4.5.12 Lamination Assembly (840159)...............................................................4-20
4.5.13 Transfer Lift Switch (840142)..................................................................4-21
4.5.14 Transfer Lift Motor (840132) ...................................................................4-21
4.6 Replacing Belt Driven Base Module Components .............................................4-23
4.6.1 Drive Belt – Platen Roller to Card Feed Roller (220071) ...........................4-23
4.6.2 Drive Belt – Card Feed Roller to Card Feed Roller (220082).....................4-23
4.6.3 Stepper Motor Assembly (840164)..........................................................4-24
4.6.4 Compound Grooved Pulley (8402328) ....................................................4-25
4.6.5 Pinch Roller Spring Plate-Front (840354) ................................................4-25
4.6.6 Pinch Roller Spring Plate-Back (840354).................................................4-26
4.6.7 Drive Belt – Tensioner to Platen Roller (F000003) ....................................4-26
4.6.8 Drive Belt – Stepper Motor to Tensioner (F000004) ..................................4-27
4.6.9 Main Pulley – Front (D850190)...............................................................4-27
4.6.10 Main Pulley – Back (D850190) ................................................................4-28
4.6.11 Belt (F000018) .......................................................................................4-29
4.6.12 Base Module (840151) ...........................................................................4-29
4.7 Replacing the Gear Driven Base Module Components......................................4-31
4.7.1 Drive Belt – Platen Roller to Card Feed Roller (220071) ...........................4-31
4.7.2 Drive Belt – Card Feed Roller to Card Feed Roller (220082).....................4-31
4.7.3 Stepper Motor Assembly (840164)..........................................................4-32
4.7.4 Pinch Roller Spring Plate - Front Input Side (840354)............................... 4-33
4.7.5 Pinch Roller Spring Plate - Front Output Side (840354)............................ 4-33
4.7.6 Pinch Roller Spring Plate - Back Output Side (840354) ............................ 4-34
4.7.7 Pinch Roller Spring Plate – Back Input Side (840354) .............................. 4-34
4.7.8 Main Pulley (D850190)...........................................................................4-35
4.7.9 Gear – Card Transport (760330).............................................................4-35
4.7.10 Compound Gear (D841032) ...................................................................4-36
4.7.11 Base Module (840151) ...........................................................................4-36
4.8 Replacing the Card Input Hopper Components.................................................4-38
4.8.1 Flipper Table Home Sensor Board Assembly (140407) ............................4-38
4.8.2 Card Low Sensor Board Assembly (140407) ...........................................4-38
4.8.3 Card Feed Belt (220082) ........................................................................4-39
4.8.4 Cleaning Roller Drive Idler Gear (760401) ...............................................4-39
4.8.5 Card Feed Gear (810271) ......................................................................4-40
4.8.6 Encoding Feed Motor Assembly (840100) ...............................................4-41
4.8.7 Cleaning Roller Assembly (840102)........................................................4-42
4.8.8 Flipper Table Position Stepper Motor (840124) ........................................4-42
4.8.9 Card Feed Motor Assembly (840198)......................................................4-42
4.8.10 Clutch Spring (840285) ..........................................................................4-43
4.8.11 Card Sensor Assembly – Flipper Table (D840624)...................................4-43
4.8.12 Card Feed Sensor (D840625).................................................................4-44
4.8.13 Magnetic Encoder Head (840104) ...........................................................4-44
4.8.14 Encoder Card Sensor (140407) ..............................................................4-45
4.9 Replacing the Power Assembly Components....................................................4-46
4.9.1 Power Switch (120011)..........................................................................4-46
4.9.2 Power Cord Receptacle (130067) ...........................................................4-46
4.9.3 Main Print Board (A000030) ...................................................................4-47
4.9.4 Lamination Board (140402)....................................................................4-47
4.9.5 Power Supply (150240)..........................................................................4-48
4.10 Replacing the Output Stacker Components ......................................................4-48
4.10.1 Output Stacker (D840590)......................................................................4-48
4.10.2 Stacker Full Sensor (140407) .................................................................4-49
4.10.3 Stacker Lift Motor (840130)....................................................................4-49
PACKING YOUR HDP700 CARD PRINTER ........................................................................ 5-1
BOARD LEVEL DIAGNOSTICS.......................................................................................... 6-1
6.1 Board Errors..................................................................................................... 6-1
6.1.1 EE Memory Error..................................................................................... 6-1
6.1.2 EE Checksum Error................................................................................. 6-1
6.1.3 DRAM Memory Error ................................................................................6-1
6.1.4 RAM Memory Error ..................................................................................6-1
6.1.5 FPGA...................................................................................................... 6-1
6.1.6 Update Firmware Now ............................................................................. 6-1
6.2 Sensor Testing ................................................................................................. 6-2
LCD ON-LINE MENU NAVIGATION ....................................................................................7-1
7.1 Entering the LCD On-Line Menu and Selecting an Option ................................... 7-1
7.2 Print Test Image............................................................................................... 7-3
7.3 Setup Printer.................................................................................................... 7-4
7.3.1 Preparing to adjust the Print Offset, Transfer TOF, and Transfer EOF ......... 7-4
7.3.2 Adjusting the Transfer Tension................................................................. 7-5
7.3.2 Aligning the Print Offset............................................................................ 7-5
7.3.3 Setting the Transfer TOF.......................................................................... 7-6
7.3.4 Setting the Transfer EOF ..........................................................................7-7
7.3.5 Adjusting the Film Drive ........................................................................... 7-8
7.3.6 Adjusting the Ribbon Tension ................................................................... 7-8
7.3.7 Adjusting the Ribbon Drive ....................................................................... 7-8
7.3.8 Adjusting the Transfer Temperature .......................................................... 7-8
7.3.9 Setting the Flattener Temperature .............................................................7-8
7.3.20 Setting the Printhead Resistance.............................................................. 7-9
7.3.21 Adjusting the Image Darkness.................................................................. 7-9
7.3.22 Changing the Encoder Settings ................................................................ 7-9
7.3.23 Setting the Magnetic TOF .......................................................................7-10
7.3.15 Adjusting the Flipper Offset ....................................................................7-11
7.3 Show Error Count ...........................................................................................7-11
7.4 Show Card Count ...........................................................................................7-11
7.5 System Upgrade.............................................................................................7-12
FIRMWARE UPDATES ..................................................................................................... A-1
A.1 - The Firmware Updater Application Program .......................................................... A-1
A.2 - Downloading Firmware Updates ........................................................................... A-1
A.3 - Updating Your Printer's Firmware ......................................................................... A-2
A.3.1 To update the Main Firmware: ................................................................. A-2
A.3.2 To update the LCD Firmware:.................................................................. A-3
Specifications
Regulatory Compliances
FCC
The Card Printer complies with the requirements in Part 15 of the FCC rules for a Class B
digital device. These requirements are designed to provide reasonable protection against harmful
interference in a residential installation. If, however, operation of this equipment in a residential
area causes unacceptable interference to radio and TV reception, the operator is required to take
whatever steps are necessary to correct the interference.
FARGO Electronics Inc.
Section
1
UL
The Card Printer is listed under UL 1950 INFORMATION TECHNOLOGY EQUIPMENT.
File Number
E145118, Volume 1, Section 15.
CSA
The printer manufacturer has been authorized by UL to represent the Card Printer as CSA
Certified under CSA Standard 22. 2.
File Number
E145118.
TÜV-GS
The Card Printer has been tested and complies with IEC950 and bears the TÜV-GS mark.
License Number
S9971826.
ITS-EMC
The Card Printer has been tested and complies with EN55022 Class B: 1995 and EN70082-1:
1997 standards for EMI emissions.
License Number
J99032510.
Based on the above testing, the printer manufacturer certifies that the Card Printer complies
with all current EMC directives of the European Community and has placed the CE mark on the
Card Printer.
HDP700 Series Card Printer 1-1
FARGO Electronics Inc.
Agency Listings
Safety Standards
UL 1950, CSA C2.2 No.950-95 and TüV-GS (EN 60950 A1-A4, A11).
Emissions Standards
CE, FCC, CRC c1374, BSMI, ITS (EN 55022 Class B:1995, FCC Class B, EN 70082-1:1997).
Technical Specifications
Printing Method
HDP™ Dye-Sublimation/Resin Thermal Transfer.
Printing Resolution
300 dpi (11.8 dots/mm).
Colors
Up to 16.7 million colors and 256 shades per pixel.
Print Speed-Batch Mode
Approximately 35 seconds (YMC with transfer).
Approximately 41 seconds (YMCK with transfer).
Approximately 60 seconds (HDP720, dual-sided YMCKK with transfer).
Accepted Standard Card Size
CR-80: 3.375 in. x 2.125 in. (85.6mm x 54mm).
CR-90: 3.63 in. x 2.37 in. (92mm x 60mm).
CR-100: 3.88 in. x 2.63 in. (98.5mm x 67mm).
Print Area
Over-the-edge on all accepted standard card sizes.
Maximum Accepted Card Width Range
2.95 in. to 2.33 in. (54mm to 67mm).
Maximum Accepted Card Length Range
3.375 in. to 3.88 in. (85.6mm to 98.5mm).
Accepted Card Thickness
.030 in. (30 mil) to .060 in. (60 mil) (.762mm to 1.524mm).
Accepted Card Types
ABS, PVC, PET, PETG, proximity and smart cards.
Card Capacity
250 cards (30 mil); auto or manual feed.
Memory
8 MB RAM; expandable to 32 MB RAM.
Display
User-friendly, four-line LCD display with Soft key Control Pad.
Software Drivers
Windows 95/ 98/ ME/ NT/ 2000.
1-2 HDP700 Series Card Printer
FARGO Electronics Inc.
System Requirements
IBM-PC or compatible. Windows 95/ 98/ ME/ NT/ 2000. Pentium™ class 133 MHz computer with 32
MB of RAM or higher, 200 MB free hard disk space or higher, and ECP parallel port with DMA
access.
Interface
Centronics parallel, IEEE-1284 Compliant
Operating Temperature
65ºF to 80ºF (18ºC to 27ºC).
HDP Film Storage Temperature
77ºF (25ºC) or lower for no longer than 1.5 years.
Humidity
20% to 80% Non -Condensing.
Dimensions
14.3 in. H x 26.1 in. W x 14.3 in. D (363mm x 663mm x 363mm).
Weight
70 lbs. (31.8kg).
Supply Voltage
100 to 240 V ac.
Supply Frequency
50 Hz/60 Hz.
HDP700 Series Card Printer 1-3
FARGO Electronics Inc.
1-4 HDP700 Series Card Printer
General Troubleshooting
2.1 Contacting FARGO Technical Support
If you have read the suggested Sections of the Technical Service and Maintenance Manual and were unable to
find the answer(s) to your question(s), contact the FARGO Technical Support Group by phone at (952) 941-0050
or by fax at (952) 941-1852 for assistance.
Or, contact FARGO Technical Support via the Web:
http://www.fargo.com/tech_support/contact_tech_support.asp
FARGO Electronics Inc.
Section
2
Position a phone near the printer and computer so we can help troubleshoot the printer. Please have a self-test
and a sample card ready when you call FARGO Technical Support.
HDP700 Series Card Printer 2-1
FARGO Electronics Inc.
The print data sent to the printer is corrupt or has been interrupted. Refer to
Section
2.2 LCD Display Messages
The LCD display shows the current status of the printer. Please refer to the following tables for a complete list
and cause of all possible LCD messages. Note that these tables display the LCD messages in alphabetical order.
If the LCD message is communicating an error or requires an action, these tables will also offer a solution to
what should be done.
LCD Messages
Table 2-1
Message Cause / Solution
Add Cards Indicates there is not an adequ ate supply of cards in the Card Input Hopper.
Aligning Film If this appears as a prompt, the HDP Film is self-aligning to the proper position for
Aligning Ribbon If this appears as a prompt, the print ribbon is self-aligning to the proper position for
Card Jam A card is jammed in the Transfer Station or card flipping area of the printer. See
Card Jam: Flipper A card is jammed in the card flipping area of the printer. See Section 2.4.3.
Card Jam: Mag A card is jammed in the magnetic encoding area of the printer. See Section 2.5.4.
Card Jam: Smart A card is jammed in the smart card encoding area of the printer. See Section 2. 5.7.
Card Jam: Transfer A card is jammed in the Transfer Station of the printer. See Section 2.7.3
Cards Low Indicates there is not an adequate supply of cards in the Card Input Hopper
Data Input The print data sent to the printer is corrupt or has been interrupted. Refer to Section
Data Timeout The print data sent to the printer is corrupt or has been interrupted. Refer to Section
Door/Lever Unlocked You are trying to print with the Front Access Door open or the Release Lever in the
DRAM Memory Error The printer's memory module is bad or not installed properly. See Section 6.1.3
EE Checksum Error Permanent circuit board memory is bad. See Section 6.1.1.
EE Memory Error Permanent circuit board memory is bad. See Section 6.1.2.
Ejecting Used Card The system firmware has detected a card already in the printer and is ejecting it.
Film Out The HDP Film has run out. Install new Film, and press RESUME to continue.
Film (upper)
Film (lower)
Film Sensing The printer was unable to sense the HDP Film properly while printing. See Section
Flipper Alignment Unable to align flipper. See Section 2. 4.4.
FPGA An unexpected hardware error has occurred. See Section 6.1.5.
FPGA Load Fail An unexpected hardware error has occurred. See Section 6.1.5.
FPGA Timeout An unexpected hardware error has occurred. See Section 6.1.5.
Head Lift The printer was unable to raise or lower the Printhead. See Section 2.6.5.
Head Resistance Error Please enter a value for head resistance in the LCD Printer Setup menu. See Section
Head Voltage Error A hardware fault has prevented setting the correct Printhead voltage. See Section
Initializing Indicates the printer is beginning its startup system check.
Mag Encode Failed The magnetic stripe was not encoded properly. See Section 2.5.3.
Multiple Cards Fed Two or more cards fed from the Card Hopper. See Section 2.4.1.
No ENC Response There is no response from the encoder control module. See Section 2.5.1.
No MAG Encoder You are trying to send encoding data, but the printer is not configured with this
No SMART Encoder You are trying to send encoding data, but the printer is not configured with this
Output Hopper Full The output stacker is full of cards; empty the output stacker to avoid a jam.
Pause... Indicates the printer is paused.
Print Data
printing. If this appears as an error see Section 2.7.1.
printing. If this appears as an error see Section 2.6.1.
Section 2.7.3.
2.3.
2.3.
unlocked position. See Section 2.6.8.
The HDP Film is not installed properly, or has run out, jammed, broken, or been
damaged. See Section 2.7.1.
2.7.1.
7.3.20.
7.3.20.
encoder type. See Section 2.5.2.
encoder type. See Section 2.5.6.
2-2 HDP700 Series Card Printer
2.3
Print Ribbon The print ribbon is not installed properly, or has run out, jammed, broken, or been
damaged. See Section 2.6.3.
Print Ribbon Out The print ribbon has run out.
Print Timeout The printer was unable to complete the print process. See Section 2.3.
Printer Open You are trying to print with the Print and/or Transfer Station open. See Section 2.6.8.
Program Exception The system firmware has detected an error while attempting to process the current
print job. See Section 2.3.
RAM Memory Error The printer's memory module is bad or not installed properly. See Section 6.1.4.
Realigning Film Indicates the printer is aligning the HDP Film to the proper position for printing.
Usually occurs after the printer has finished a print job.
Smart Encode Failed The card's smart chip was not encoded properly. See Section 2.5.6.
Starting Self-test Indicates the self-test print is preparing to print.
Printhead Temp The Printhead temperature regulator is not functioning properly. See Section 2.6.7.
Temperature Timeout The Transfer Roller is unable to reach the optimum temperature. See Section 2.7.4.
Testing Memory Indicates the printer's memory is being tested.
Transfer Cooling The printer's Transfer Roller is cooling to the proper temperature. See Section 2.7.2.
Transfer Lift The printer was unable to raise or lower the transfer roller. See Section 2.7.5.
Transfer Timeout The printer was unable to complete image transfer. See Section 2.7
Transfer Warming The Transfer Roller is warming to the proper temperature. See Section 2.7.2
Unable To Feed Card The printer is unable to feed a card from the Card Hopper. See Section 2.4.1
Update Firmware Now The system firmware MUST be updated. See Section 7.5.
Wrong Print Ribbon The print ribbon installed in the printer does not match the ribbon type selected in the
printer driver. See Section 2.6.4
SmartGuard™ Error / Status Messages
FARGO Electronics Inc.
These messages only apply if you are using the printer's optional SmartGuard Security Feature.
Table 2-2
Message Cause / Solution
Access Card Deleted The data on the SmartGuard Access Card was successfully deleted. Press the OK
button to continue.
Access Card Ready The SmartGuard data has successfully been encoded onto the SmartGuard Access
Card. Press the OK button to continue.
Delete Card Data? To delete the SmartGuard Access Card data, press the YES button. To cancel the
deletion process, press the NO button.
Insert Access Card You are trying to print without the SmartGuard Access Card inserted. Insert a valid
SmartGuard Access Card.
Insert New Card To duplicate the SmartGuard Access Card, remove the valid access card, and insert a
blank access card. Then, press the COPY button to complete duplication or press
CANCEL to cancel duplication.
Invalid Access Card The SmartGuard Access Card is invalid or is inserted backwards or up side down.
Insert a valid SmartGuard card or reinsert the card properly with the chip end down
and facing you.
Invalid Password You have entered an invalid SmartGuard password. Re-enter the correct password
using any of the standard keyboard characters.
Reading Access Card Indicates the printer is reading the data from the SmartGuard Access Card.
SmartGuard Disabled The SmartGuard Security Feature has successfully been disabled. You no longer need
to insert an access card to operate the printer. Press the OK button to continue.
SmartGuard Enabled All data has successfully been encoded onto the SmartGuard Access Card. The
SmartGuard Security Feature now protects the printer. From now on, you must insert
a valid access card to operate the printer. Press the OK button to continue.
Writing Access Card Indicates the SmartGuard Access Card is being encoded.
HDP700 Series Card Printer 2-3
FARGO Electronics Inc.
2.3 Communication Errors
Symptom(s): Incorrect output, communications error on PC or printer, stalling, no response from
printer, no job printed, “paper out” error.
2.3.1 System does not meet requirements.
Confirm that the system meets the minimum requirements.
• IBM-PC or compatible.
• Windows 95/98/ME/NT/2000
• Pentium™ class 133 MHz computer with 32 MB of RAM or higher.
• 200 MB free hard disk space or higher.
• ECP parallel port with DMA access.
2.3.2 A driver or application is conflicting with the FARGO driver.
Close the software program and check the printer driver. Reboot the computer. Make sure the printer
driver is installed correctly. (Especially if an obsolete driver was recently removed.) Be sure the correct
setup options within the printer driver are selected. Confirm that the driver is current by checking at
www.fargo.com.
2.3.3 Using an inadequate data cable.
Use a double-shielded parallel cable, no longer than six feet in length. Data transmission failure can
be attributed to a long or faulty parallel cable. Radio frequency interference (RFI) may be the cause if
black resin text appears smeared (or is too dark), colors are misregistered, or the output is garbled. A
double-shielded, I-EEE 1284 compliant cable will reduce the effect of radio emissions from computers,
monitors, and other equipment that may broadcast RFI.
2.3.4 Interference from external device.
Do not use an A/B switch box or other peripheral in line with the parallel cable. If using a switch box
or other peripheral, remove it while testing communication between the computer and the printer. If
needed, replace it once the cause of the interference is determined not to be the switch box or
peripheral. Alternatively, a second parallel port may be added into the computer if a second printer is
required.
2.3.5 Cannot print from application.
• Print a self test from the printer as described in Section 7.2 to ensure that the printer itself is
functioning properly.
• Print the Windows test page that is located in the General tab of the driver.
• Use WordPad (a Windows 95/ 98/ ME/ NT/ 2000 word processing program in the Accessories
Program Group). Open the program and type: “This is a Test.” then , go to File on the menu bar and
select Print.
2.3.6 Parallel port mode set incorrectly.
Ensure that the Parallel port is set to Enhanced Communication Port (ECP) mode. The port mode can
be determined by checking the Device Manager tab in the System Control panel. If the port mode is
not set to ECP, it will need to be changed in the computers BIOS. Refer to the computer manual for
instructions on how to change Parallel Port Mode.
2-4 HDP700 Series Card Printer
FARGO Electronics Inc.
2.3.7 Inadequate hard drive space.
A large amount of temporary files on your computer can cause communications errors. Temporary files
can be found by following these directions:
• Search for all folders called “TEMP”. Once found, clear the contents of the folders.
• If using Windows 95/98/ME/2000 run the system utility Disk Defragm enter found in the
Accessories folder of the Start Menu.
• Use a disk cleanup utility such as Disk Cleanup found in the System Tools folder of the Start
menu, or a third party application.
HDP700 Series Card Printer 2-5
FARGO Electronics Inc.
Figure
2-1
2.4 Card Feed Errors
Symptom: Cards don’t feed from input hopper, cards jam in flipper or transfer Section, or LCD Errors.
2.4.1 Two or more cards are feeding at the same time or cards are not feeding properly
• Remove the stack of cards. Ensure that the cards are not sticking together. Manually separate
• Slide the left wall of the Input Hopper to the proper location. The wall of the card hopper should be
• When loading cards, it is important that the Card Thickness Adjustment Knob be set accordingly
them if needed. Remember not to touch the surface of the card. Dirt or oil from hands will impair
quality.
within .030” (.75mm) of the stack of cards.
to ensure the printer feeds only one card at a time.
1. Open the Front Access Door.
2. Locate the Card Thickness Adjustment Knob.
3. Adjust this knob to the setting that matches
card thickness. See Figure 2-1. For fine scale
changes, see Adjusting the Card Separator
Flap in Section 3.1. The adjustment knob
controls the position of the printer's internal
Card Separator which is designed to
accommodate a range of card thickness
surrounding the given card thickness settings.
• The Cleaning Rollers may be dirty or not
installed correctly. If the Cleaning Rollers are dirty or not installed correctly, the card may slip or
jam. Refer to Section 3.9.4 for instructions on how to clean the Cleaning Roller.
• Inspect the Card Feed Roller Motors for proper operation. See Section 2.4.2
2.4.2 Card is stalling on or at the feed rollers
• Use the arrows on the LCD panel to move the card forward or backward to free it.
• Inspect the Card Feed Roller Motors for proper operation.
1. Leave the power ON and open the Print and Transfer Stations.
2. Press the FORWARD button to advance the card or the BACK button to reverse the card.
Use these buttons to move the card through the printer.
2.4.3 Card jamming on the Flipper Table
A card is jammed in the card flipping area of the printer. To clear the jam, see Section 2.7.3 for
information.
2.4.4 Printer is unable to align flipper
• Open the Front Access Door and ensure that there are no obstructions.
• Test the Flipper Table Home Sensor (140407) by entering the FLIPPER OFFSET in the PRINTER
SETUP menu on the LCD display. Without making any adjustment, press the SELECT button.
This should cause the Flipper Table to attempt to home itself.
• Test the Flipper Table Home Sensor (140407) as described in Section 6.2. If sensor is not working,
replace as described in Section 4.8.11
2.4.5 Card feeds improperly off the Flipper table
Confirm that the Flipper Table Home Sensor is functioning as described in Section 2.4.4. If the Flipper
Table Hom e Sensor (140407) is functioning properly, adjust the FLIPPER OFFSET as described in
Section 7.3.24.
2-6 HDP700 Series Card Printer
FARGO Electronics Inc.
2.5 Encoding Errors
Symptom: No output encoded, unable to read encoded data on card, LCD error occurs.
2.5.1 No ENC Response
• Ensure that the two wires to J62 on Lamination Board are properly seated. Check the wires to
ensure that they are plugged in properly.
• The cable between the Print and Lamination Board may be bad. Replace the cable and see if the
error repeats itself.
• The Lamination Board may be bad. Replace the Lamination Board as described in Section 4.9.4
and see if the error repeats itself.
2.5.2 No MAG Encoder
The printer is receiving encoding data, but the printer is not con figured with this encoder type.
If this message appears and the printer is equipped with a Magnetic Encoder, refer to Section 7.3.22 to
change the encoder settings. If the encoding data was sent in error, check your software user’s manual
for encoding instructions.
2.5.3 Mag Encode Failed
The magnetic stripe was not encoded properly. Check to ensure that the cards are loaded with the
magnetic stripe facing down and towards the back of the printer. If cards are loaded properly, verify
your driver settings as described in Section 3.7.
2.5.4 Card Jam: Mag
A card is jammed in the magnetic encoding area of the printer. Clear the jam as described in Section
2.7.3. Ensure that the cards are feeding into the encoding module properly, if it is not, see Section 2.4.5
for instructions on how to adjust the flipper offset.
2.5.5 No SMART Encoder
The printer is receiving encoding data, but the printer is not con figured with this encoder type.
If this message appears and the printer is equipped with a Smart Encoder, refer to Section 7.3.22 to
change the encoder settings. If the encoding data was sent in error, check your software user’s manual
for encoding instructions.
2.5.6 Smart Encode Failed
The card's smart chip was not encoded properly. Check to ensure that the cards are loaded with the
smart chip facing up and away from the Input Hopper Door.
2.5.7 Card Jam: Smart
A card is jammed in the smart card encoding area of the printer. Clear the jam as described in Section
2.7.3. Ensure that the card is feeding into the encoding module properly, if it is not; see Section 2.4.5
for instructions on how to adjust the flipper offset.
2.5.8 Unable to read encoded data
• Check to ensure that the cards are loaded properly with the magnetic stripe facing down and
towards the back of the printer.
• Check to ensure that the card is encoded with magnetic data by using a magnetic imager or
developer solution .
• Use WordPad (a Windows 95/ 98/ ME/ NT/ 2000 word processing program in the Accessories
Program Group). Open the program and type: “~1%JULIEANDERSON^1234567890?” then, go to
File on the menu bar and select Print. The printer should then feed a card into the encoder and
magnetically encode it.
HDP700 Series Card Printer 2-7
FARGO Electronics Inc.
• Ensure that the coercivity of the cards matches the setting in the driver.
• Compare the settings for the card reader to the settings in the driver.
• Ensure that the magnetic stripe on the card is free of scratches or voids.
2.5.9 Data intended for the magnetic stripe was printed on the card.
• Confirm that the application is formatting the magnetic string correctly. See Section 3.7.7.
• Use WordPad (a Windows 95/ 98/ ME/ NT/ 2000 word processing program in the Accessories
Program Group). Open the program and type: “~1%JULIEANDERSON^1234567890?” then, go to
File on the menu bar and select Print. The printer should then feed a card into the encoder and
magnetically encode it.
2-8 HDP700 Series Card Printer
2.6 Printing Process Errors
2.6.1 Aligning Ribbon Error
• Ensure that the ribbon is loaded properly and completely seated on the hubs.
• Check to make sure the marks on the ribbon are complete.
• Check motor operation by ensuring that the ribbon moves in both forward and backward directions
on power up.
• Remove the back cover and locate the connector labeled J65 on the main board. Check the voltage
for each of the 5 ribbon sensors where they connect to the main board. With a multimeter, ground
the negative lead to the chassis and put the positive lead on pins 3, 5, 7, 9, and 11 of J65 on the
main board. Place a RibbonTraq™ mark over the ribbon sensor. The voltage should be less than 1
VDC. Remove the RibbonTraq mark from the ribbon sensor. The voltage should be greater than 4
VDC. Replace the sensor if the voltages are incorrect.
• The Ribbon may be out, install a new ribbon, and press the RESUME button to continue.
• The Ribbon may be jammed, clear the jam and reboot the printer.
• The Ribbon may be broken, repair by taping the ribbon back on to the take-up core. Press the
RESUME button to continue or CANCEL to reset the printer.
2.6.2 Print Ribbon
FARGO Electronics Inc.
The Print Ribbon is not installed properly, or has run out, jammed, broken, or been damaged. See the
remainder of Section 2.6 for details.
2.6.3 Print Ribbon Out
The Print Ribbon has run out. Install a new ribbon, and press RESUME to continue.
2.6.4 Wrong Print Ribbon
The Print Ribbon installed in the printer does not match the ribbon type selected in the printer driver.
Press RESUME to continue the print job, or press CANCEL to end the current print job and change
the Ribbon type in the driver as described in Section 3.3.1
2.6.5 Head Lift
The printer was unable to raise or lower the Printhead.
Press the RESUME button to retry. If the headlift does not rotate, check the Headlift Motor to ensure
that it is running. If the headlift motor is not running, replace the Headlift Motor as described in
Section 4.4.8. If the head cycles but does not stop at the position every time, check the Headlift Sensor
as described in Section 6.2. If the headlift sensor is failing, replace as described in Section 4.4.9.
2.6.6 Printer pausing between panels
• The Printhead Fan is not operating properly. Confirm that the fan operates correctly. Upon power
up, the fan should run momentarily and shut off. Verify that the fan is plugged into the Main Print
Board properly on J67.
• Check the Printhead fans for pinched wires. Inspect the wires that are routed under the top cover
and through to the back of the board to ensure that they are not pinched.
• The thermal regulator on the Printhead may have failed. Remove the Printhead and reseat cable
connections. If problem persists, replace with a new Printhead as described in Section 4.3.1.
• Data may not be received by the printer at the speed that it requires. See Section 2.3.
Note:
The Printhead Fan will run backwards if it is plugged in backwards. This will prevent proper cooling of the
Printhead.
HDP700 Series Card Printer 2-9
FARGO Electronics Inc.
2.6.7 Printhead Temp
The Printhead temperature regulator is not functioning properly.
• Reboot the printer. If the problem persists, remove the Printhead and ensure that the Printhead
• If after checking the Printhead Cable connection at both the Printhead and the Main Print Board,
• Confirm that the cooling fan above the Printhead is operating properly. Upon power up, the fan
2.6.8 Printer Open
The printer is operating with the Print and/or Transfer Station open. Ensure that both the Print and
Transfer Stations are completely closed and that the release lever is secured.
If the Print and Transfer Stations are completely closed, check the sensor (1404107) as described in
Section 6.2.
Cables are seated properly. If necessary, the back cover may need to be removed to verify the
Printhead Cable connection to the Main Print Board.
(the error is still displayed on startup) replace the Printhead as described in Section 4.3.1.
should run momentarily and shut off. If problem persists, install a new Printhead. If problem still
remains, replace the Main Print Board. See Section 4.9.3 for instructions.
2-10 HDP700 Series Card Printer
2.7 Transfer Process Errors
2.7.1 Transfer Film Drive Error
• Lower Film Sensor may have failed. Check the voltage for the Film Sensor where it connects to the
Lamination Board.
1. Place a Film mark over the Film Sensor. The voltage should be less than 1 VDC.
2. Remove the Film mark from the Film Sensor. The voltage should be greater than 4 VDC.
3. Replace the sensor if the voltages are incorrect.
• Upper Film Sensor may be out of calibration. Calibrate the sensor as described below.
1. Position the Transfer Film so that the clear portion is between the slotted optical sensor.
2. Turn the potentiometer on the sensor board with a small slotted screwdriver until the LED
on the board turns on.
3. Back the potentiometer off until the LED just turns off
• A wire may be broken off of the motor. There are two motors that drive the Transfer Film. Verify
that both motors are connected to J66 on the Lamination Board. Disconnect the motors; a 9 VDC
battery connected to the motor leads should make it turn. If the motors do turn, verify the wire
connections at the motor and replace or solder as needed.
• The Print or Lamination Board may have failed. Replace the Print Board as described in Section
4.9.3. Replace the Lamination Board as described in Section 4.9.4.
FARGO Electronics Inc.
2.7.2 Laminator Cooling Error
The LCD indicates a Laminator Cooling error for an extended period of time.
1. Driver Settings may be too extreme. Run a self-test from the printer as described in Section
7.3. This will cause the Laminator to attempt to operate at the default temperature.
2. Transfer Temp setting may be too high. Check the Transfer Temp setting in the LCD setup
menu to ensure that the setting matches the label on the back of the printer. If it does not,
follow the instructions in Section 7.3.8 to adjust the Transfer Temp setting.
3. The Thermocouple may have failed. To check the Thermocouple, use a multimeter to check
the leads across the Thermocouple Control C111 on the Lamination Board. The voltage
should be equal to the desired temperature (degrees C) divided by 100 with an accuracy of +/10 degrees C. If the correct value is not retuned, the Thermocouple may need to be replaced.
4. The Lamination Board may be bad. Replace the Lamination Board as described in Section
4.9.4.
2.7.3 Card Jam
• Card may be blocked or restricted in the Transfer Station. To continue printing with the same card
1. Start by leaving the power ON and opening the Print Station and Transfer Station.
2. Press the FORWARD button to advance the card or the BACK button to reverse the card.
Try not to move the card too far from where it was just before the jam occurred. Once the jam
is cleared, close the printer, and press the RESUME button to resume printing.
• Card may be blocked or restricted in the Transfer Station. To remove the jammed card from the
printer
1. Start by leaving the power ON and opening the Print Station and Transfer Station.
2. Use the FORWARD and BACK buttons to manually eject the card. Then, close the printer.
The LCD Display will then display a prompt to either press the RESUME button or the
CANCEL button.
HDP700 Series Card Printer 2-11
FARGO Electronics Inc.
2.7.4 Temperature Timeout
• Run a self-test as described in Section 7.2. If no error occurs, the settings in driver may be too high
• The Transfer Roller is unable to reach the optimum temperature. Turn the printer OFF and ON to
2.7.5 Transfer Lift
The printer is unable to determine the placement of the Lamination Roller. Check to ensure that the
Transfer Lift Motor is running. Disconnect the motor from the Lamination Board. A 9 VDC battery
connected to the motors’ leads may be used for testing. If the motor does turn, replace the Transfer Lift
sensor as described in Section 4.5.13. If the motor does not turn, replace the Transfer Lift Motor as
described in Section 4.5.14.
3. Press the CANCEL button to reboot the printer and cancel all jobs from the printer memory.
All current print jobs will be canceled and will need to be resent from the computer.
or too low. See Section 3.5 for instructions of how to adjust the transfer settings.
reset, and try reprinting. If the problem persists, see Section 2.7.2 to test the Thermocouple.
2-12 HDP700 Series Card Printer
2.8 Output Errors
2.8.1 Cards feed into the Output Stacke r, but are not lifted up into place.
• Check operation by resetting the printer and visually confirming that the stacker cycles on power up.
• Verify that the wires (840121) from the Output Stacker are connected properly and are well seated
in the wire harness.
• Ensure that the Output Stacker is set to the correct card size. Slide the wall of the Output Stacker
to the correct card size.
• Test the operation of the Stacker Lift Motor by disconnecting the cable connector, and connecting a
9V battery to the wires. If the motor does not turn, replace the motor. If the motor does turn, the
Lam Board may need to be replaced as described in Section 4.9.4
FARGO Electronics Inc.
HDP700 Series Card Printer 2-13
FARGO Electronics Inc.
2.9 Diagnosing Image Problems
2.9.1 Pixel Failure
Symptom: A thin line or scratch travels the entire length of the card.
• Check the card stock for scratches; replace the cards if necessary.
• Examine the Printhead for visible damage.
• Clean the Printhead as described in Section 3.9.1.
• Clean the Cleaning Rollers as described in Section 3.9.4.
• Clean the Platen Rollers as described in Section 3.9.2.
2.9.2 Card Surface Debris
Symptom: Prints have "spots" (white or colored voids) and/or dust on them.
• Be sure the cards are clean and stored in a dust-free environment. Cards with embedded
contaminants in the surface should not be used.
• Clean the inside of the printer as described in Section 3.9.3.
• Clean the Cleaning Rollers as described in Section 3.9.4.
• Clean the Platen Rollers as described in Section 3.9.2.
2-14 HDP700 Series Card Printer
2.9.3 Incorrect Image Darkness
Symptom: Printed cards are too dark or too light.
FARGO Electronics Inc.
• Run a self test as described in Section 7.2. This will ensure that the issue is not with the driver
settings.
• Adjust the Dye-Sub Intensity setting within the Image Color tab of the printer driver as
described in Section 3.4
• Correct the Image Darkness as described in Section 7.3.21.
HDP700 Series Card Printer 2-15
FARGO Electronics Inc.
2.9.4 Ribbon Wrinkle
Symptom: Printed cards have off-colored lines or streaks on them.
• Confirm that the printer is using the most current driver from http://www.fargo.com.
• Reduce the Dye-Sub Intensity setting within the Image Color tab of the printer driver as
• Reduce the Image Darkness as described in Section 7.3.21.
described in Section 3.4.
• Adjust the Ribbon Tension as described in Section 7.3.6.
• Adjust Printhead Bracket Adjustment Screws. These can be found on the backside of the
Printhead. See drawing D840854. Loosen both of the screws and adjust the bar slightly outward.
Tighten the screws and print a self-test.
• Check the Printhead and Printhead Mounting Bracket for debris and burrs.
2-16 HDP700 Series Card Printer
FARGO Electronics Inc.
2.9.5 Excessive Resin Printing
Symptom: Black resin text and barcodes appear smeared or too thick.
• Reduce the Resin Heat setting within the Image Color tab of the printer driver as described in
Section 3.4.
• Reduce the Image Darkness as described in Section 7.3.21.
2.9.6 Incomplete Resin Printing
Symptom: Black resin text and barcodes appear faded or too light.
• Increase the Resin Heat setting within the Image Color tab of the printer driver as described in
Section 3.4.
• Increase the Image Darkness as described in Section 7.3.21.
HDP700 Series Card Printer 2-17
FARGO Electronics Inc.
2.9.7 HDP Film Wrinkle
Symptom: HDP Film is creased or wrinkled on the printed card.
Note
HDP Film wrinkle will appear clear, or look as though the entire image is wrinkled. Alternatively, ribbon
wrinkle will appear as assorted colors.
• Align the edge of the HDP Film with the Transfer Station red alignment arrows to ensure the Film
is tracking properly.
• Decrease the Transfer Tem perature setting within the Image Transfer tab of the printer
driver as described in Section 3.2.2.
• Decrease the Transfer Temperature through the LCD as described in Section 7.3.8.
• Adjust Film Tension
1. In increments of one, lower the Film Tension through the LCD Setup Menu and print a
card.
2. If, after several adjustments, the film wrinkle appears worse return the Film Tension to the
original setting and adjust the Film Tension up in increments of one.
3. If still no change after the fourth adjustment, having made changes to the Film Tension by
a total of 4 points, go back to the original Film Tension value.
4. Lower the Film Drive by one and repeat steps 1-3 until the film wrinkle is alleviated.
2-18 HDP700 Series Card Printer
FARGO Electronics Inc.
2.9.8 Incomplete Transfer
Symptom: Printed image has ragged edges; HDP Film seems to have peeled off.
• Increase the Transfer Temperature setting within the Image Transfer tab of the printer driver
as described in Section 3.2.2.
• Increase the Transfer Temperature through the LCD as described in Section 7.3.8.
• Ensure that the Lamination Roller makes uniform contact with the card. Confirm that the
Lamination Roller moves up and down freely and that the Thermocouple wire does not restrict
movement.
• If incomplete transfer is limited to the leading edge, the Transfer Tension is set too high.
Decrease the Transfer Tension through the LCD as described in Section 7.3.2.
• If incomplete transfer is limited to the trailing edge, the Transfer Tension is set too low. Increase
the Transfer Tension through the LCD as described in Section 7.3.2.
HDP700 Series Card Printer 2-19
FARGO Electronics Inc.
2.9.9 Image Placement
Symptom: Printing is cut off or is not centered on the card, or a white border appears.
• Verify that the HDP Film spools are wound evenly. If the spools are wound unevenly, replace the
roll of HDP Film.
• Align the edge of the HDP Film with the Transfer Station’s red alignment arrows manually to
ensure the Film is tracking properly.
• Verify that the Ribbon and Film are properly seated on both sides. The hubs’ axels should rotate as
you rotate the spool. If not, replace the hubs as described in Section 4.5.11.
• Verify that the Dancer Rollers spin freely by opening the top and middle modules and manually
spinning the Dancer Rollers.
• Confirm that the correct Card Size option is selected in the printer driver setup. Improper card
size settings will place the image in the wrong area of the card.
• Confirm that the card is feeding straight into the print Section; if it is not, check to ensure that the
Card Size Knob in the base module is set to the proper card size.
• Confirm that the Flattener is not impeding the card by manually feeding a card into the printer
using the FORWARD and BACK buttons on the display. The card should move freely under the
Flattener. If the card is hitting the Flattener, adjust the height of the Flattener by loosening the
two screws that hold the Flattener.
• Verify that the upper and middle modules are seated properly and are completely locked down.
2-20 HDP700 Series Card Printer
FARGO Electronics Inc.
• Use the Image Position option within the Image Transfer tab of the printer driver as described
in Section 3.5.1 to precisely center the image.
• Make sure that the Platen Roller is clean. If unsure, follow the procedure for cleaning the Platen
Roller in Section 3.9.2.
• See Print Offset, Transfer Tension, Transfer TOF (Top of Form), and Transfer EOF (End
of Form) Alignment in Section 7.3 to adjust the printer through the LCD.
• Verify that the Peel-Off Bar and the Ribbon Peel bar height is correct. From the front of the HDP
Card Printer, the Peel-Off Bar on the input side (see drawing 840159) should be flush with the
frame; the Ribbon Peel Bar on the output side should have a 3/16-in. (4.5mm) gap between the
frame and the Ribbon Peel Bar. To try and remedy the offset printing, raise the bar higher off of
the card 0.005 inches by loosening the screws for the Peel-Off Bar and carefully raising both sides
the same amount. The Peel-Off Bar assembly should be equidistant from the frame at both ends.
• Adjust the Ribbon Tension by +1 and print a sample card. If symptoms appear better, continue
adjusting until image placement is correct. If symptoms appear worse, adjust the Ribbon
Tension by –1 and print a self-test. If this makes the image placement look better, continue
adjusting until image placement is correct.
• Verify Platen Roller Drive Belts. The small belt is tensioned by a spring and the large belt should
be tensioned by hand to approximately the same tension as the short belt.
2.9.10 Poor Image Quality
Symptom: Photos on the cards look pixilated or grainy.
Good Bad
• Use high-resolution, 24-bit color images. Always capture an image at a 24-bit color setting, at 300
dpi, and at the same size at which it will be printed on the card whether capturing with a scanner
or digital camera. If a small or low-resolution image is stretched or "blown up", a pixilated or
grainy effect will occur when printing.
2.9.11 Image Washout on Film
Symptom: Image appears to not be completely printed on Film.
• Verify that the upper and middle modules are seated properly and are completely locked down.
• Remove the Printhead and reinstall. If problem persists, replace the Printhead
• Printhead pressure may be too low. Check the Printhead path to ensure there are no obstructions
and that the springs and cam are in the proper location. The lobe of the cam should be in the up
position when not printing. See drawing 840160.
• Increase Image Darkness by increments of five as described in Section 7.3.21
• If printing with non -FARGO cards, try reprinting with FARGO cards.
HDP700 Series Card Printer 2-21
FARGO Electronics Inc.
2.9.12 Registration problem
Symptom: Colors are shifted slightly in the image creating colored edges or poor resolution.
• Upper Film Sensor is not in calibration
• Printhead pressure is too high or too low. Remove the Printhead as described in Section 4.3.1 and
• Adjust the Ribbon Tension by +1 and print a sample card. If symptoms appear better, continue
• Loosen the screws that hold the Film Drive Motor located in the middle module and pull the motor
1. Position the HDP Film so that a clear portion is between the slotted optical sensor.
2. Turn the potentiometer on the sensor board with a small slotted screwdriver until the LED
on the sensor board turns on.
3. Back the potentiometer off until the LED just turns off
bend the two metal springs slightly toward the back of the upper module. Reinstall the Printhead
and print a test card. If registration does not get better, remove the Printhead and bend the two
metal springs away from the upper module slightly. Reinstall the Printhead and print a self-test.
adjusting until registration problems are gone. If symptoms appear worse, adjust the ribbon
tension by –1 and print a self-test. If symptoms appear better, continue adjusting until registration
problems are gone.
back against the belt. See drawing 840152. Hold the motor there and tighten the screws that hold
the motor in place in this new position.
2.9.13 Image Skewed on the Card
Symptom: The self-test image appears skewed on the card.
• Film is tracking sideways. Open the lamination station and reload the Transfer Film so that Film
moves straight onto spool. In extreme cases, it may be beneficial to remove the old Film from the
take-up spool and reattach the Film in the proper location on the spool.
• Peel-Off Bar is not straight. The Peel-Off Bar should be equidistant from the Lamination Assembly
frame at both ends. Adjust if necessary as described in Section 2.9.9.
• The card may be fed into the Transfer Station askew. Interrupt the transfer process to ensure that
the card has fed properly into the Transfer Station. If the card has been fed skewed, ensure that
the card size knob is set to the correct card size. Once the card size has been confirmed, manually
feed a card into the printer using the FORWARD and BACK soft key buttons on the display.
Position the card next to the spring loaded Card Pusher and ensure that the Card Pusher is
applying pressure to the card.
2-22 HDP700 Series Card Printer
Printer Adjustments
This Section covers the replacement of key components of the card printer. Be sure to reverse the
disassembly steps to reassemble the card printer.
Safety Messages
Procedures and instructions in this Section may require special precautions to ensure the safety of the
personnel performing the operations. Information that raises potential safety issues is indicated by a
warning symbol (as shown below).
FARGO Electronics Inc.
Section
3
Refer to the following safety messages before performing an operation preceded by this symbol.
DANGER
Failure to follow these installation guidelines can result in death or serious injury. Always remove the power
cord prior to performing repair procedures, unless otherwise specified. Make sure only qualified personnel
perform these procedures.
Procedures and instructions in this Section may require special precautions to ensure the safety of the
personnel performing the operations. Information that raises potential electrostatic safety issues is indicated
by a warning symbol (as shown to the below).
Refer to the following safety messages before performing an operation preceded by this symbol.
CAUTION
This device is electrostatically sensitive. It may be damaged if exposed to static electricity discharges. Be sure
to observe all established electrostatic dis charge (ESD) procedures while handling cables in or near the
Circuit Board and Printhead Assemblies. Always wear an appropriate personal grounding device, such as a
wrist strap with integral resistor, connected to an ESD ground to avoid potential damage.
IMPORTANT
Always remove the HDP Ribbon and Cards from the printer before making any repairs, unless otherwise
specified. Take jewelry off of fingers and hands and be sure to thoroughly cleanse hands to remove oil and
debris before working on the printer.
HDP700 Series Card Printer 3-1
FARGO Electronics Inc.
3.1 Fine-Tuning the Card Separator Adjustment Assembly
(D840995)
The height of the Card Input Guide may need to be fine-tuned to accommodate a specific card
thickness. The example given below describes adjusting the Card Input Guide for a 30-mil card.
Refer To Drawing 840156.
Tools Needed
.005 in. Feeler Gauge (Or a single sheet of paper)
Card (of appropriate thickness)
Place the card in the Card Input Hopper with the trailing edge of the card over the center line of the
outside Feed Roller .
1. Position the Feeler Gauge (or sheet of paper) on top of the card and just under the Card
Separator.
2. Locate the Card Thickness Adjustment Knob.
3. Adjust this knob to the setting that most closely matches the thickness of your card.
4. Locate the Card Separator Adjustment Assembly (840101).
5. Move the Height Adjustment Thumb Screw up and down until the gauge just touches the
clear rubber.
• If the gap above the card is too small, the card will not feed.
• If the gap above the card is too large, multiple cards may feed.
NOTE
After completing this adjustment, be sure to test it. First, feed a card with a few cards in the hopper. Then,
place a full stack of cards in the Card Input Hopper and feed a few cards. Continue to adjust the Card
Separator Adjustment Assembly if needed.
3.2 Using FARGO® High Definition Printing™ (HDP™) Technology to Print on Alternate Card
Stocks
3.2.1 Selecting the Right Cards and Optimizing the HDP Print Process
HDP technology has many advantages over direct-to-card printing where unique card materials and
card surfaces are concerned. In order to optimize the HDP Card Printer’s capabilities for customers
using cards with hard-to-print surfaces, we recommend you evaluate your customer’s card stock
selection BEFORE delivery of their printer, and consult with them to determine optimal printer driver
settings.
There is a great deal of variability in cards based on:
• Different surface textures and different sources of raw materials – may require different HDP
Film transfer parameters.
• Varied methods of assembling IC smart cards and proximity cards – particular adhesives used to
glue a smart chip to a plastic card may react differently to a lamination roller’s pressure and
temperature.
• Cleanliness of card stock – The HDP process does not eliminate the need to use clean card stock.
The best-looking card always starts with the cleanest card surface. Dirt and debris on a card can
show up as blemishes on the card surface and may reduce the life of the image itself.
3-2 HDP700 Series Card Printer
FARGO Electronics Inc.
For all these reasons, it is important to evaluate a customer’s card stock selection as part of the selling
process. This will help optimize the HDP print process for the specific card and maximize customer
satisfaction in the printer. The remainder of this document describes how this should be done.
3.2.2 Selecting The Appropriate HDP Printer Driver Settings
FARGO offers two types of PVC cards: glossy UltraCard™ cards and matte-finished HDP-PVC Cards.
The HDP printer driver software (version 1.3.0 or higher) has default Transfer Temperature, Dwell
Time and Flattener Temperature settings that deliver the best transfer for these card types. These
defaults automatically configure based on the card type, ribbon type, and whether printing single- or
dual-sided. Before printing, if using these standard FARGO card types, check to make sure that the
appropriate card type option selected from the Card Tab of the HDP printer driver:
Table 3-1
Card/Ribbon Type Transfer Temp Transfer Time Flattener Temp
UltraCards-Glossy PVC
+ non-H panel ribbon
HDP Cards-Matte PVC +
non-H panel ribbon
UltraCards-Glossy PVC
+ H panel ribbon
HDP Cards-Matte PVC +
H pan el ribbon
(1)
Based on 30-mil card thickness. For thinner cards, reduce the Flattener temperature; increase the Flattener temperature for
thicker cards.
(2)
YMCKH panel ribbon provides a "Heat Seal" panel that aids in transferring to matte-finished cards and requires a lower
transfer temperature. Note that only matte-finished cards with a surface roughness (Ra) of 60 micro inches or less are
recommended.
(2)
(2)
175º 2 seconds/inch Dual Side: 75º
Single Side: 90º
195º 2 seconds/inch Dual Side: 75º
Single Side: 90º
175º 2 seconds/inch Dual Side: 75º
Single Side: 90º
175º 2 seconds/inch Dual Side: 75º
Single Side: 90º
(1)
It is very important to note that not all card types will be accommodated by these default settings. In
some cases experimentation may be needed to find the proper settings.
For the cases where custom settings are required, the printer driver's Card Type option also includes a
"Custom 1" and "Custom 2" option. These settings allow designating a unique Card Type name, which
then saves custom Image Transfer settings. For example, "Custom 1" could b e changed to read as
"My Cards". Custom transfer settings would then be available whenever this Card Type option is
selected and saved each time the printer driver setup window is closed. To determine the proper
settings for custom card stock, FARGO recommends the Tape Adhesion Test.
3.2.3 Tape Adhesion Test
If printing to a card other than UltraCard or HDP-PVC, FARGO cannot be certain which transfer
temperature and dwell time work best. Optimal transfer settings may vary from card type to card
type. It is important to use sufficient time and temperature to transfer HDP Film to the card to ensure
a long lasting, durable card. Inadequate time and temperature could produce cards that are more
vulnerable to accelerated wear and dye migration.
One way to test the adhesion quality of the HDP Film to the card is by printing sample cards and
completing an adhesive tape test. The IPC (Institute for Interconnecting and Packaging Electronic
Circuits) outlines a pressure sensitive tape test (test manual Section 3.7, number 1, IPC-TM-650-
3.7.1D) that evaluates adhesion quality.
HDP700 Series Card Printer 3-3
FARGO Electronics Inc.
FAIL:
transfer to tape
PASS:
transfer to tape
PASS:
Absolutely NO
transfer to tape
123
Begin by selecting either "UltraCards-Glossy PVC" (if the
card is glossy) or "HDP Cards-Matte PVC" (if the card has
a buff, matte finish), and print a test card.
Next, apply a strip of ½” (12mm) wide Scotch-type clear
adhesive tape (such as 3M brand 600), at least 2” (50mm)
long, firmly across the surface of the card, pressing out all
air bubbles with a fingertip. Remove the tape by smoothly
and rapidly (approximately 2 inches/second (50mm/sec))
pulling it up at a perpendicular, angle to the card. The IPC
recommends a minimum of three tests for each card type
evaluation.
Visually examine the card and the strip of tape pulled
from the card, to see if any portion of the HDP Film was
removed from the card. (If any residue such as oil or
grease from fingertips is present on the card surface, the
evaluation results may be affected.) If particles of the
printed, transferred HDP Film pull away from the card,
and adhere to the tape, this indicates inadequate adhesion
of the HDP Film to the card, and that increased heat and
dwell times are necessary. Samples 1, 2, and 3 show a
representation of the level of adhesion you should expect.
Sample 1 is an absolute failure and sample 3 is an
absolute pass. Sample 2 shows that very slight transfer to
the tape can be acceptable without sacrificing overall
image durability on matte finish cards.
Significant
Very slight
If the tape test indicates inadequate adhesion, increase the
heat setting by 5 degrees, print another card, and try the
tape test again. Once the temperature has been increased
4 times (20 degrees), reset temperature to default and
increase the dwell time by .5 second. Repeat this until
adequate adhesion. Note that if you are printing to a
matte- surfaced card, it is advantageous to use FARGO's
YMCKH ribbon. This ribbon provides a "Heat Seal" panel
that allows for improved adhesion to non -glossy PVC
surfaces. For best results, be sure that the cards you are
using have a surface roughness (Ra) of 60 micro inches or
less. This information should be available from the card
manufacturer.
Figure 3-1
3-4 HDP700 Series Card Printer
Printer Driver Options
3.3 Device Options Tab
FARGO Electronics Inc.
Figure 3-2
3.3.1 Ribbon Type
Used to match the ribbon type selection with the ribbon type that is loaded in the printer.
YMC- Yellow, Magenta, Cyan
YMCK – Yellow, Magenta, Cyan, Resin Black
YMCKH- Yellow, Magenta, Cyan, Resin Black, Heat Seal
3.3.2 Color Matching
Allows selection of the Color Matching option that best fits the requirements of the print job.
Select None if interested in print speed rather than print color, if color correcting the image for
printing has already been done, or if using third party Color Matching software.
Select Algebraic to allow the printer driver to make very simple, fast, color balance adjustments.
This option gives a natural-looking image without slowing down the processing speed of the
printer driver. It also allows further customization of the printed color of the cards through the
Image Color tab.
Select Monitor to allow the printer driver to make color corrections similar to the Algebraic option
but through a more complex color matching algorithm. This option shifts colors more radically so
the colors in the image will more closely match how they appear on screen.
3.3.3 Resin Dither
This option only affects those objects printed on the backside of a card with the resin black panel of a
YMCK or YMCKK print ribbon. Select the appropriate dither method according to the type of image to
be printed.
Select Photo if printing photo quality images with resin.
Select Graphics if printing lower quality images (i.e. clipart, logos, etc.) with resin.
HDP700 Series Card Printer 3-5
FARGO Electronics Inc.
3.3.4 Print Both Sides (HDP720 only)
Select this option to automatically print on both the front and backside of a card. This option can be
selected in con junction with any application program that supports a multiple-page document, duplex
printing. In other words, the program must be able to send down two or more separate pages to be
printed within the same document.
For example, to print a full-color ID format on the front of the card and monochrome text or bar codes
on the back, simply create the full-color front side of the card on page 1 of the document and the
monochrome back side on page 2. The printer driver will always place all odd numbered pages on the
front side of the card and all even numbered pages on the back side.
3.3.5 Split 1 Set of Ribbon Panels (HDP720 only)
Select this option to automatically print full-color on the front of a card and resin black on the back of
a card using either of the Full-Color YMCK or YMCKK print ribbons. Selecting this option provides
the most economical means of printing a dual-sided card since a single set of ribbon panels is
essentially "split" to print both the front and backsides of a card. If using a YMCK ribbon type, the
front of the card is printed with the ribbon's YMC panels and the back is printed with the K panel. If
using a YMCKK ribbon type, the front of the card is printed with the YMCK panels and the back is
printed with the second K panel. Note that this option is automatically enabled when the YMCKK
ribbon type is selected. Also, note that the Print Both Sides option is automatically enabled when this
option is selected.
3.3.6 Print Back Side Only (HDP720 only)
Select this option to print only onto the backside of a card. This option allows for conveniently printing
the backside of preprinted cards that also must have their magnetic stripe or smart card chip encoded.
Be sure to load cards in the usual fashion. Note that when this option is selected, the Print Both Sides
option is automatically disabled.
Note
When attempting to print a two -page document, if Print Back Side Only is selected, the first page of the
document will print on the backside of the card. The second page of the document will then be printed
on the back of a second card.
3.3.7 Rotate Front 180 Degrees
This option rotates the image on the front of the card 180 degrees when printed. This option is often
used to change the position of the printed image in relation to the set location of a card's magnetic
stripe or smart chip.
3.3.8 Rotate Back 180 Degrees (HDP720 only)
This option rotates the image on the back of the card 180 degrees when printed. This option is often
used to change the position of the printed image in relation to the set location of a card's magnetic
stripe or smart chip.
3.3.9 Disable Printing
Selecting this option disables the printing capabilities of the printer, yet still allows the printer to
encode cards. This option is useful to encode or re-encode preprinted cards without wasting additional
time, effort, or printing supplies. When this option is selected, no print data will be sent to the printer,
while all encoding instructions will be sent according to how they are configured within the software.
3.3.10 Buffer Single Card
Select this option to force the printer's memory to buffer, or hold, only one print job at a time. This
option should be selected only if printing to multiple printers sharing print jobs over a
network. In this case, this option ensures all printers evenly share all print jobs. When this option is
not selected, the printer's memory will buffer as many print jobs as it can until the printer's memory is
full. This is ideal for most applications where printers are not networked together.
3-6 HDP700 Series Card Printer
3.4 Image Color Tab
FARGO Electronics Inc.
Figure 3-3
When the Algebraic color matching option is selected, this option allows control of the Contrast and
Gamma of the printed image, as well as the individual color balance of Yellow, Magenta, and Cyan.
See Figure 3-3. When the None or Monitor option is selected, only the Dye-Sub Intensity and Resin
Heat sliders will display.
To control the overall darkness and lightness of the dye-sub printed image, adjust the Dye-Sub
Intensity slide by clicking and dragging the slide's box. Moving the slide to the left causes less heat to
be used in the printing process, thus generating a lighter print. Moving the slide to the right causes
more heat to be used, thus generating a darker print. This slide only affects those images printed with
dye-sublimation ribbon panels (YMC).
To control the amount of heat the printer uses when printing with the resin black panel, adjust the
Resin Heat slide. Moving the slide to the left causes less heat to be used in the printing process,
causing resin images to be lighter or less saturated. Moving the slide to the right causes more heat to
be used, causing resin images to be darker or more saturated. This control can be helpful for finetuning the sharpness of resin text and bar codes.
To return all options to their factory settings, click on the Default button.
HDP700 Series Card Printer 3-7
FARGO Electronics Inc.
3.5 Image Transfer Tab
Figure 3-4
3.5.1 Image Position
The Image Position controls allow the position of the image on a card to be adjusted. To adjust the
Image Position values, click on the Vertical and Horizontal adjustment arrows. When adjusting these
values, keep in mind that cards always remain in the same position as they travel through the printer,
regardless of image orientation. The Card Illustration shown in the Image Position box will flip and
rotate according to selection of Portrait, Landscape, or Rotate 180 Degrees. See Figure 3-5. Note, the
outline around the illustration will always remain in the same landscape orientation.
Figure 3-5
Figure 3-6 represents how the printed image will move in relation to the fixed card position as positive
and negative image placement values are entered.
3-8 HDP700 Series Card Printer
FARGO Electronics Inc.
Figure 3-6
The Vertical adjustment moves the image toward the rear of the printer if a positive number is
entered and toward the front of the printer if a negative number is entered. The Horizontal
adjustment moves the image toward the card output side of the printer if a positive number is entered
and toward the card input side of the printer if a negative number is entered. The maximum value for
the Vertical and Horizontal adjustments is ±100 pixels (10 pixels = 0.03" (.8mm)).
3.5.2 Transfer Dwell Time and Temperature
The Image Transfer option also allows control of the Transfer Dwell Time and Transfer
Temperature. See Figure 3-4. These settings control the speed and temperature at which printed
images are transferred from the HDP Film to the card. Depending on the card type, these settings may
vary. The printer driver automatically optimizes these settings according to the selection made in the
Card Type option. Any changes made to the dwell time and temperature settings will be saved for the
selected Card Type option upon exiting the printer driver setup in the printers control panel. To
return to the factory default settings for the selected Card Type, click on the Default button. See
Figure 3-4.
If using cards that differ from the Card Type Glossy-PVC or Matte-PVC options, select one of the
Card Type Custom options, then adjust the dwell time and temperature settings manually to ensure
proper image transfer.
To determine the appropriate settings for the card stock, set the Transfer Dwell Time and Transfer
Temperature to the default settings. Then, print a card. If the HDP Film is not transferring properly,
adjust these settings accordingly. Once the Film is transferring properly, perform a final durability
test called the "Tape Test." For instructions on how to do a tape test, see Section 3.2.3.
3.5.3 Flattener Tempera ture
The Flattener Temperature control sets the temperature of the printer's built-in Card Flattener.
Depending on the card type, this setting may vary. If using the standard UltraCard-Glossy or HDP
Card-Matte PVC Card Type option, the printer driver autom atically optimizes this setting according to
whether printing single or dual-sided cards. In general, single-sided prints require a hotter Flattener
temperature. If using another type of card stock, it may be necessary to adjust this setting to optimize
the flatness of the cards. Any changes made to the Flattener temperature will be saved upon exiting
the printer driver setup. To return to the factory default setting, simply click on the Default button.
See Figure 3-4.
HDP700 Series Card Printer 3-9
FARGO Electronics Inc.
3.6 K Panel Resin Tab
Figure 3-7
This option controls where the resin black (K) panel of a full-color ribbon is printed. Note that if
printing with a ribbon type that does not have a K panel, such as the YMC ribbon type, all K Panel
Resin options will be grayed out. Resin black text is desirable due to its sharp, saturated color, and
resin black barcodes are required to ensure readability when scanned by an infrared barcode reader.
The printer driver will automatically print all TrueType black text and TrueType barcodes only with
the resin black (K) panel of the print ribbon by default.
If printing black text or barcodes that are not TrueType fonts or black graphics, select one of the three
options listed under "Print All Black With K Panel ." See Figure 3-7. The printer driver will print
areas of the image where it finds black coloring with the print ribbon's resin black (K) panel as
specified by each of the following options:
1. Select the Full Card option to print the resin black (K) panel for all black found within all
areas of the image. See Figure 3-8.
Figure 3-8
3-10 HDP700 Series Card Printer
FARGO Electronics Inc.
2. Select the Defined Area(s) option to print the resin black (K) panel for all black found only
in an area or areas defined. See Figure 3-9.
Figure 3-9
3. Select the Undefined Area(s) option to print the resin black (K) panel for all black found
only in the space outside the areas defined. See Figure 3-10.
Figure 3-10
HDP700 Series Card Printer 3-11
FARGO Electronics Inc.
3.6.1 Defining an Area
Click on the Defined Area(s) check box. This will activate the card grid in the upper half of the
window. It is through this card grid that up to five areas can be defined.
Figure 3-11
When the card grid is first activated, a small black square will appear at its default size of .2" x .2"
(5mm x 5mm) and at its default location in the lower left-hand corner (0,0). This square represents the
first defined area.
1. Determine the area of the card to define. In Figure 3-12, this area is indicated by the dashed
outline. The easiest way to determine the size of this area is to actually print a card,
and look at it in the same orientation as when it exits the printer . Measure the total
area, and enter those dimensions into the dimension boxes. Note the minimum size an area
can be is .2" x .2" (5mm x 5mm).
Figure 3-12
Once the area is sized properly, measure the location where this area is to be positioned on
the card. See Figure 3-13. Measure from the lower left corner of the card up and over to the
lower left corner of where the defined area is to begin, and enter these values into the X and
Y boxes. See Figure 3-14. Note the card grid lines are spaced at .2” (5mm) intervals.
3-12 HDP700 Series Card Printer
Figure 3-13
FARGO Electronics Inc.
Figure 3-14
To define another area, click on the Defined Area up arrow. Another .2" x .2" (5mm x 5mm)
area will appear in the lower left-hand corner. See Figure 3-15. This is the location in which
all newly defined areas will first appear. Up to 5 areas can be defined. Additional areas
cannot be added until the most recently created area has been moved or sized. For this
reason, size and position each area as it is created. Use the Defined Area arrows to navigate
back and forth from area to area. The active area will always be highlighted with a dotted
outline. To delete an area, use the Defined Area arrows to select the area, and click on the
Delete button. If all areas are deleted, the K Panel Resin options will automatically be
deselected.
HDP700 Series Card Printer 3-13
FARGO Electronics Inc.
Figure 3-15
Select between the Print YM C Under K and Print K Only options. See Figure 3-15. When the Print
YMC Under K option is selected, all black in the designated areas will print with the Yellow (Y),
Magenta (M), and Cyan (C) ribbon panels directly beneath the resin black (K) panel. Select this option
if printing resin black text or barcodes onto a colored background to provide a more gradual transition
between the two.
When the Print K Only option is selected, all black in the designated areas will print only with the
resin black (K) panel. Select this option if printing resin black onto a white background to maximize
the sharpness of printed text and barcodes.
3-14 HDP700 Series Card Printer
3.7 Magnetic Encoding Tab
FARGO Electronics Inc.
Figure 3-16
These options only apply if the printer has an optional Magnetic Stripe Encoding Module installed.
Select this tab to display options for controlling the magnetic stripe encoding process. The following
describes these option s and the printer's magnetic encoding process.
3.7.1 Overview
The HDP Card Printer can be purchased with one of two types of factory-installed Magnetic Stripe
Encoding Modules. The first, most common type is an ISO Standard encoding module with a dualcoercivity (high or low) encoding head. The second is a JIS II Standard encoding module commonly
used in Japan.
By default, the printer driver is set to encode according to ISO standards onto high-coercivity magnetic
stripes. To change the encoding mode, coercivity setting, or to modify the ISO standards for tracks 1, 2,
and 3, modify the following Magnetic Encoding options accordingly.
3.7.2 Encoding Mode / Coercivity / Magnetic Track Selection
The ISO option provides encoding capability for either high- or low-coercivity cards on tracks 1, 2, and
3 and is the industry's standard mode of magnetic encoding. Use the Coercivity option to select the
type of magnetic stripe that matches your card type.
• High Coercivity = 2750-4000 Oersted (FARGO’s High Coercivity UltraCards are 2750Oe)
• Low Coercivity = 300 Oersted
If the application being used requires customization of the standard ISO encoding process, use the
Magnetic Track Selection option to specify which track is to be configured through the Magnetic
Track Options.
Although the default ISO Magnetic Track Options should be correct for most applications, these
options can be customized if the application requires it. Please note that all options must be changed
separately for each of the three individual tracks. To set these options back to the ISO standard
HDP700 Series Card Printer 3-15
FARGO Electronics Inc.
settings once they have been changed, simply select the Default button for each of the separate
tracks.
Use the Encoding Mode option to specify which magnetic encoding standard to use. The JIS II option
provides encoding compatibility with the JIS C 6220 Type II cards commonly used in Japan. When the
JIS II mode is selected, only track 2 will be encoded. Note that no encoding customization options are
available with the JIS II mode.
Note:
A JIS II Magnetic Head must be installed in the printer to use any of the JIS II options in the driver.
3.7.3 Magnetic Track Options
Use these options to customize the ISO encoded data format for each of the magnetic stripe's three
tracks. Remember that each track must be customized independently of the other two. Specify which
of the three tracks to customize by selecting one of the three track options. After making the required
selection, the Magnetic Track Options box displays the current set of customization options for the
selected track.
3.7.4 Verification
This option instructs the printer to verify that all magnetic data has been correctly encoded on each
card. If the Auto Eject 1st Error option is selected, the printer will automatically eject a card
containing magnetic data that cannot be verified. Only the first misverified card will be automatically
ejected. If a second consecutive card cannot be verified, the printer will signal an error and go into
manual eject mode. The auto eject option is the most direct means of dealing with misverified cards,
but may be undesirable if batch printing since misverified blank cards are ejected into the same stack
as verified printed cards. For this reason, a Manual Eject Each Error option is also provided. When
this option is selec ted, the printer will signal an error on its LCD display stating that the magnetic
data could not be verified. When this occurs, press the CANCEL soft key to manually eject the
misverified card.
With either of these options, the number of verification retries may be specified. A range of 1-5 retries
is available. This option is helpful since magnetic stripe verification can sometimes require more than
a single pass.
3.7.5 Shift Data Left
The Shift Data Left option is applied to all tracks when selected. This option shifts the recorded
magnetic data to the left-hand side of the card's magnetic stripe. This is useful in situations that
require cards to be readable with insert type readers
3.7.6 ISO Track Locations
The magnetic encoding module encodes onto tracks in accordance with an ISO 7811-2 magnetic stripe.
See Figure 3-17 for track locations.
Figure 3-17
3-16 HDP700 Series Card Printer
FARGO Electronics Inc.
3.7.7 Sending Track Information
Magnetic track data is sent in the form of text strings from the application software to the printer
driver. In order for the printer driver to differentiate between magnetic track data and the rest of the
printable objects, specific characters must be added to the magnetic data to be encoded. These specify
the data that is to be encoded, the tracks to encode, and mark the start and stop of the data string. In
some cases, these specific characters are automatically added to the string of track data by ID software
applications. In most cases, the user must manually add these characters to the string of magnetic
track data. If these characters are not added to the track data, the text intended for the magnetic track
will appear as printed text on the card. To avoid this, track information must be entered as follows.
When entering track data, the "~" (tilde) character is entered first, followed by the track number (1, 2,
or 3) on which the data should encode. This is followed by the data to be encoded. The first character of
this data string must be the track's specific Start Sentinel (SS) and the last character must be the
specific End Sentinel (ES). The characters or data in between the SS and ES can include all of the
valid characters specific to each track. The number of these characters, however, is limited by each
track's maximum character capacity. When segmenting track data, the appropriate Field Separator
(FS) must be used. Table 3-3 shows the SS, ES, FS, and the valid characters defined for each track.
Sample String
Track 1: ~1%JULIEANDERSON^1234567890?
Track 2: ~2;1234567890987654321?
Track 3: ~3;1234567890987654321?
Table 3-2
Start Sentinel End Sentinel Field Separator
Track 1 % ? ^
Track 2 ; ? =
Track 3 ; ? =
Maximum
Valid Characters
Number of
Characters
ASCII 32-95
(See Table 3-3)
ASCII 48-63
(See Table 3-3)
ASCII 48-63
(See Table 3-3)
78
39
106
HDP700 Series Card Printer 3-17
FARGO Electronics Inc.
7
8
9
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
Table 3-3 – ASCII Chart
ASCII
Value
32 Space 55
33 ! 56
34 " 57
35 # 58 : 81 Q 104 h
36 $ 59 ; 82 R 105 I
37 %
38 &
39 '
40 (
41 )
42 *
43 +
44 ,
45 46 .
47 /
48 0
49 1
50 2
51 3
52 4
53 5
54 6
Output
Character
ASCII
Value
Output
Character
< 83 S 106 j
= 84 T 107 k
> 85 U 108 l
? 86 V 109 m
@ 87 W 110 n
A 88 X 111 o
B 89 Y 112 p
C 90 Z 113 q
D 91 [ 114 r
E 92 \ 115 s
F 93 ] 116 t
G 94 ^ 117 u
H 95 _ 118 v
I 96 ` 119 w
J 97 a 120 x
K 98 b 121 y
L 99 c 122 z
M 100 d 123 {
ASCII
Value
78 N 101 e
79 O 102 f
80 P 103 g
Output
Character
ASCII
Value
Output
Character
3-18 HDP700 Series Card Printer
3.8 Card Tab
FARGO Electronics Inc.
Figure 3-18
3.8.1 Card Size
Select the appropriate card size option. Three standard card sizes are available: CR-80, CR-90, and
CR-100. The dimensions of the total print area for each card size will appear in the Print Width and
Print Length boxes. Notice that these print area dimensions are .04" (1mm) larger than the actual
card size. This is so the printer can over print images to ensure they will appear edge-to-edge when
transferred to the card. For this reason, when designing a card format, always set the card size or page
size within the card design program to the exact Print Length and Width dimensions listed in the
printer driver.
If using a card size that varies from the CR-80, CR-90, or CR-100, select the Custom option and enter
the dimensions of the card into the Print Width and Print Length boxes. Be sure to add .04" (1mm) to
each dimension to ensure edge-to-edge printing.
3.8.2 Card Type
Select the appropriate card type according to the composition of the card stock. Select UltraCardsGlossy PVC if using FARGO UltraCard stock or any other similar card stock. Select HDP Cards Matte PVC if using FARGO HDP Card stock or any other similar card stock. The printer driver uses
this information to automatically determine the proper dwell time and temperature for the image
transfer process. If the appropriate option is not selected, the wrong dwell time and temperature may
be used during the image transfer process, which may result in poor adhesion of the HDP Film or
warping of the card.
If using a card stock other than those listed, use the Custom 1 and Custom 2 options to save custom
dwell time, dwell temperature, and Flattener temperature controls on the Image Transfer tab. See
Figure 3-4. To do this, click on the Custom 1 or Custom 2 options and enter a name for the card stock.
Then, go to the Image Transfer tab and adjust the dwell time and temperature sliders to the
appropriate settings. These settings will be saved for the custom card type when the printer driver
setup window is closed.
HDP700 Series Card Printer 3-19
FARGO Electronics Inc.
3.8.3 Orientation
Select either Portrait or Landscape. Selecting Portrait causes the card to print in a vertical
orientation. Selecting Landscape causes the card to print in a horizontal orientation. See Figure 3-18.
3.8.4 Copies
Specifies the number of copies to be printed.
3.8.5 Test Print
This option sends a self-test print to the printer. A Full-Color YMC, YMCK, or YMCKK print ribbon
must be installed. This test print procedure can be helpful in ensuring that the computer is effectively
communicating with the printer, and that the printer is functioning properly.
3.8.6 About
Clicking this button opens a dialog box containing the copyright and version information about this
printer driver software.
3.9 Cleaning the Printer
3.9.1 Clean the Printhead.
This should be done every time the print ribbon is changed to maintain consistent print quality.
1. Remove watches, rings, bracelets, and other jewelry.
2. Open the Print Station.
3. Use a Printhead Cleaning Pen from the Printer Cleaning Kit to firmly wipe back and forth
across the surface of the Printhead. See Figure 3-19.
4. Close the Print Station once the Printhead is completely dry.
Figure 3-19
3.9.2 Clean the Platen Rollers.
1. Leave the printer power ON and open the Print and Transfer Stations.
2. Remove the print ribbon and HDP Film.
3. Locate the Print Platen Roller. See Figure 3-20.
3-20 HDP700 Series Card Printer
Figure 3-20
4. Use a Cleaning Pad from the Printer Cleaning Kit to wipe the roller clean.
5. Locate the Transfer Platen Roller. See Figure 3-21.
FARGO Electronics Inc.
6. Use a Cleaning Pad from the Printer Cleaning Kit to wipe the roller clean. Press the
FORWARD and BACK buttons to move the roller back and forth while cleaning.
7. Replace the printing supplies and close the Print and Transfer Stations after the rollers are
clean and completely dry.
3.9.3 Clean the Inside of the Printer.
1. Open the Print Station and Transfer Station.
2. Remove the print ribbon and HDP Film from the printer.
3. Use a can of compressed air to blow out all visible areas of the printer interior. If you do not
have a can of compressed air, use a Cleaning Pad from the Printer Cleaning Kit to wipe out
all visible areas inside the printer. Remove any debris that may be inside. Be extremely
careful not to let any alcohol drip inside the printer!
4. Re-install the printing supplies.
5. Close the Print and Transfer Stations.
3.9.4 Clean the Cleaning Rollers.
1. Open the Front Access Door of the printer.
2. Depress the Cleaning Roller Lock.
Figure 3-21
3. Pull the Cleaning Roller Assembly ou t of the printer.
HDP700 Series Card Printer 3-21
FARGO Electronics Inc.
4. Clean the rollers with one of the adhesive-backed Cleaning Cards from the Printer Cleaning
Kit. Remove the card's adhesive backing paper and slide the card between the rollers until
all dust particles are removed. See Figure 3-22. Be sure to flip the Cleaning Card over to
clean both the top and bottom Cleaning Rollers. Alternatively, placing the assembly under
lukewarm water may clean the Cleaning Roller. Ensure that the Cleaning Roller Assembly is
completely dry before reinstalling into the printer.
Figure 3-22
5. Once cleaned, replace the Cleaning Roller Assembly and close the Front Access Door.
3-22 HDP700 Series Card Printer
Parts Replacement
This Section guides you through the replacement of key components of the card printer. Be sure to
reverse the disassembly steps to reassemble the card printer.
Safety Messages
Procedures and instructions in this Section may require special precautions to ensure the safety of the
personnel performing the operations. Information that raises potential safety issues is indicated by a
warning symbol (as shown to the below).
FARGO Electronics Inc.
Section
4
Refer to the following safety messages before performing an operation preceded by this symbol.
DANGER
Failure to follow these installation guidelines can result in death or serious injury. Always remove the power
cord prior to performing repair procedures, unless otherwise specified. Make sure only qualified personnel
perform these procedures.
Procedures and instructions in this Section may require special precautions to ensure the safety of the
personnel performing the operations. Information that raises potential electrostatic safety issues is indicated
by a warning symbol (as shown to the below).
Refer to the following safety messages before performing an operation preceded by this symbol.
CAUTION
This device is electrostatically sensitive. It may be damaged if exposed to static electricity discharges. Be sure
to observe all established Electrostatic Discharge (ESD) procedures while handling cables in or near the
Circuit Board and Printhead Assemblies. Always wear an appropriate personal grounding device, such as a
high quality wrist strap grounded to avoid potential damage.
IMPORTANT
Always remove the HDP ribbon, HDP Film and cards from the printer before making any repairs, unle ss
otherwise specified. Remove jewelry from hands and wash them.
HDP700 Series Card Printer 4-1
FARGO Electronics Inc.
Table 4-1 HDP Main Board Cable Connections
HDP Main Board-210401 Location
Spare Single Dir Driver J19
1-2 Head Lift Motor; 3-4 Ribbon Take-up Motor; 5-6 Ribbon Supply Motor
(840119)
Print Stepper Motor J24
Transfer Film Supply Motor J20
Printhead Cable (840143) J29
Printhead Fan J39
Open (Factory Use Only) J44
Open (Factory Use Only) J45
RAM Memory (080229) J52
Open (Factory Use Only) J56
Spare J57
LCD Display Panel (D840517) J58
Power Supply (D840515) J61
Lamination Board Power (D840516) J62
Communications to Mag/Lamination Board J49
RibbonTraq™ Sensor (D840509) J65
1-4 Upper Film Encoder Sensor; 5-8 Upper Film Sensor (840111) J66
Lamination Fan 1 (840119) J67
Open (Factory Use Only) J68
Spare J69
Serial Communication Port J70
1-4 Ribbon Supply Encoder; 5-8 Print Head Position Sensor; 9-12 Top Cover
Sensor (840113)
J21
J64
Table 4-2 HDP Lamination Board Cable Connections
HDP Lamination Board-210402
Spare DC J19
Lamination Roller Thermocouple J35
Flattener Thermocouple J70
Lamination Fan 2 J40
Communications to the Print Board J51
DC Bi-Dir Spare J52
1-4 Flipper/Encoding Card Feed Stepper Motor; 5-8 Flipper Table Rotation
Stepper Motor; 9-10 Card Feed Motor (840120)
Open (Factory Use Only) J56
Flipper Table Sensor (D840687) J58
Flattener Fan (D840688) J60
Laminate and Flattener Heater (840116) J61
1-4 Card Position Sensor; 5-8 Dancer Down Sensor;
9-12 Dancer Up Sensor (840110)
5-8 Stacker Lift Sensor; 9-12 Stacker Full Sensor (840115) J63
1-4 Card Input Sensor; 5-8 Flipper Table Home Sensor;
9-12 Cards Low Sensor; 13-16 Encoder Card Sensor (840114)
1-4 Film Take-up Encoder Sensor; 5-8 Lower Film Sensor; 11-12 Transfer
Lift Sensor (840112)
1-2 Lam Lift Motor; 3-4 Film Take-up Sensor (840118) J66
DC Output Hopper J67
Laminator Stepper (840122) J68
Power From Print Board J56
Magnetics Daughter Board Connector JP1
Location
J53
J62
J64
J65
4-2 HDP700 Series Card Printer
4.1 Removing the Covers
A cover, or a combination of covers, will need to be removed to access the part(s) to be replaced.
4.1.1 Print Station Cover
Refer To Drawing 840155
Tools Needed
Phillips-head Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Remove the four screws (F000034) from the Print Station Cover of the printer.
6. Lower the Print Station back into position.
7. Lift the Print Station Cover off of the pr inter.
4.1.2 Front Transfer Cover
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Refer To Drawing 840155
Tools Needed
Phillips-head Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Bring the Transfer Station up and forward.
6. Remove the four screws (F000034) from the Front Cover.
7. Lift off the Front Cover.
4.1.3 Rear Transfer Cover
Refer To Drawing 840152
Tools Needed
Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Bring the Transfer Station up and forward.
HDP700 Series Card Printer 4-3
FARGO Electronics Inc.
4.1.4 Base Module Cover
Refer To Drawing 840155
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
6. Remove the screws (F000169) from the Rear Transfer Cover.
7. Lift off the Rear Transfer Cover.
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Bring the Transfer Station up and forward.
6. Remove the four screws (F000034) from the Front Transfer Station Cover.
7. Lift off the Front Transfer Station Cover.
8. Remove the two screws (F000034) from the bottom of the Base Module Cover.
9. Open the Front Access Door of the Card Input Hopper and the Card Output Hopper Door.
NOTE
If the printer is equipped with an Output Stacker, the entire Card Output Hopper Cover will need to be
removed as described in Section 4.1.6.
10. Remove the screws (F000169) from each side of the Base Module Cover.
11. Rotate the Transfer Station to a 45° angle.
12. Pull the Base Module Cover carefully up and out of the printer.
4.1.5 Card Input Hopper Cover
Refer To Drawing 840155
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Detach the LCD Interface Cable (D840517) from the HD7XXX User Interface Board
Assembly (140403). See Drawing 840168.
4. Remove the six screws from the bottom edge of the Card Input Hopper Cover and the three
screws from the inside edge of the cover (on the right side) of the printer.
5. Lift the Card Input Hopper Cover off of the printer.
4-4 HDP700 Series Card Printer
4.1.6 Card Output Hopper Cover
Refer To Drawing 840155
Tools Needed
Phillips-head Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Remove the six screws from the bottom edge of the Card Input Hopper Cover and the three
screws from the inside edge of the cover (on the right side) of the printer.
3. Lift the Card Output Hopper Cover off of the printer.
4.1.7 Back Cover
Refer To Drawing 840161
Tools Needed
Phillips-head Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
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2. Remove the five screws from the Back Cover of the printer.
3. Tilt the Back Cover outwards from the printer.
HDP700 Series Card Printer 4-5
FARGO Electronics Inc.
4.2 Replacing the Control Panel Assembly Components
Follow the procedures in this Section to replace the Control Panel
Assembly components: SmartGuard Ribbon Cable (24000111), SmartGuard PCB Assembly (140311), and
the HD7XX User Interface Board Assembly (140403).
Refer To Drawing 840168
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Detach the LCD Interface Cable (D840517) from the HD7XXX User Interface Board
Assembly (140403).
4. Remove the five screws from the base of the Card Input Hopper Cover and remove the other
four screws from inside the print station.
5. Lift the Card Input Hopper Cover off of the printer.
6. Turn the Card Input Hopper Cover on its side.
7. Disconnect the SmartGuard Ribbon Cable (24000111) from the SmartGuard PCB Assembly
(140311).
8. Remove the five screws (F000176) that secure the Control Panel Bezel to the Card Input
Hopper Cover.
Note:
Stop here if only the SmartGuard Ribbon Cable is being replaced; attach the new SmartGuard™ Ribbon
Cable to the SmartGuard PCB Assembly and the HD7XXX User Interface Board Assembly.
Continue with step 9 to replace the SmartGuard Assembly or the HD7XX User Interface Board Assembly.
9. Remove the two screws (F000170) that attach the SmartGuard PCB Assembly to the HD7XX
User Interface Board Assembly.
10. Remove the SmartGuard PCB Assembly from the HD7XX User Interface Board Assembly.
Note:
Stop here if only the SmartGuard PCB Assembly (140311) is being replaced; attach the new SmartGuard
PCB Assembly to the HD7XXX User Interface Board Assembly.
Continue with step 11 to replace the HD7XX User Interface Board Assembly.
11. Remove the four screws that attach the HD7XX User Interface Board Assembly to the
Control Panel Bezel.
12. Remove the HD7XX User Interface Board Assembly.
4-6 HDP700 Series Card Printer
4.3 Replacing the Printhead Assembly Components
Follow the procedures in this Section to replace the Printhead Assembly components.
4.3.1 Printhead
(D840854)
Refer To Drawing 840160
Tools Needed
None
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Stand at the front of the printer and locate the tab on the back right of the Printhead.
6. Push up on the tab to disengage the Printhead.
7. Disconnect the two sets of cables on the back of the Printhead. Carefully use a standard
screwdriver if necessary for leverage.
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8. Reconnect the two white cables attached to the new Printhead.
9. Install the new Printhead in the printer.
NOTE
Be sure the Printhead can move freely. If it does not, the cable may be tied up too high; adjust it so the
Printhead moves freely.
10. Locate the Printhead Setting Number on the Printhead. The number reads R=XXXX. Be sure
to record this number for later use.
11. Enter this number into the Printhead Resistance option of the Printer Setup menu of
the LCD; if this number is not entered, the printer will generate a Head Resistance Error
when it is turned ON. See Printhead Resistance in Section 7.3.20 for detailed steps.
4.3.2 Fan Assembly
(840134)
Refer To Drawing 840160
Tools Needed
Short-handle Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Remove the four screws (F000034) from the Print Station Cover of the printer.
6. Lower the Print Station back into position.
HDP700 Series Card Printer 4-7
FARGO Electronics Inc.
4.3.3 Head Force Spring — 2
(840272)
Refer To Drawing 840160
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
7. Lift the Print Station Cover off of the printer.
8. Remove the two screws (F000169) that secure the Fan to the printer.
9. Unplug the cable connector.
10. Take the Fan Assembly from the printer.
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Remove the four screws (F000034) from the Print Station Cover of the printer.
6. Lower the Print Station back into position.
7. Lift the Print Station Cover off of the printer.
8. Stand at the front of the printer and locate the tab on the back right of the Printhead
(220252).
9. Push up on the tab and remove the Printhead.
10. Use a Torx T-10 screwdriver to remove the screw (F000172) from the Head Force Spring.
11. Remove the Head Force Spring from the printer.
4.3.4 Ribbon Deflector
(D840638)
Refer To Drawing 840160
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Remove the two screws (F000170).
6. Remove the Ribbon Deflector from the printer.
4-8 HDP700 Series Card Printer
4.4 Replacing the Print Station Components
Follow the procedures in this Section to replace the Print Station components.
4.4.1 O-Rings
(140212)
Headlift Drive O-Ring
Refer To Drawing 840153
Tools Needed
Phillips-head Screwdriver, Small Standard Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
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5. Remove the four screws (F000034) from the Print Station Cover of the printer.
6. Lower the Print Station back into position.
7. Lift the Print Station Cover off of the printer.
8. Use the small standard screwdriver to remove the Retaining Ring (140061) from the Pulley
Gear Combo (760287).
9. Slide the Pulley Gear Combo from the shaft.
10. Remove the O-Ring.
Ribbon Drive O-Ring Behind the Encoder Wheel (810492)
Refer To Drawing 840153
Tools Needed
Phillips-head Screwdriver, Small Standard Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Remove the four screws (F000034) from the Print Station Cover of the printer.
6. Lower the Print Station back into position.
7. Lift the Print Station Cover off of the printer.
8. Use the standard screwdriver to take the Retainer Clip (897144) from the Encoder Wheel
(810492).
9. Remove the Washer (130997) from the Encoder Wheel.
HDP700 Series Card Printer 4-9
FARGO Electronics Inc.
4.4.2 Ribbon Sensor Board Assembly
(140407)
Refer To Drawing 840153
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
10. Slide the Encoder Wheel gently off of the shaft.
11. Use the small standard screwdriver to remove the Retaining Ring (140061) from the Pulley
Gear Combo (760287).
12. Slide the Pulley Gear Combo from the shaft.
13. Remove the O-Ring.
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Remove the four screws (F000034) from the Print Station Cover of the printer.
6. Lower the Print Station back into position.
7. Lift the Print Station Cover off of the printer.
8. Remove the two screws (130971) from the Sensor Board.
9. Disconnect the cable from the Sensor Board.
10. Remove the Sensor Board from the printer.
4.4.3 Encoder Wheel
(810492)
Refer To Drawing 840153
Tools Needed
Phillips-head Screwdriver, Small Standard Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Remove the four screws (F000034) from the Print Station Cover of the printer.
6. Lower the Print Station back into position.
7. Lift the Print Station Cover off of the printer.
8. Use the standard screwdriver to take the Retainer Clip (897144) from the Encoder Wheel.
9. Remove the Washer (130997) from the Encoder Wheel.
4-10 HDP700 Series Card Printer
4.4.4 Ribbon Sensor Array Assembly
(840108)
Refer To Drawing 840153
Tools Needed
Phillips-head Screwdriver, Small Standard Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Remove the four screws (F000034) from the Print Station Cover of the printer.
6. Lower the Print Station back into position.
7. Lift the Print Station Cover off of the printer.
8. Use the small standard screwdriver to remove the Retaining Ring (140061) from the Ribbon
Transfer Roller (840318) to allow for clearance.
9. Remove the screws (F000190) from each end of the Ribbon Sensor Array.
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10. Remove the screws (F000190) from the top sides of the four 1x1 Cross Members (840239).
11. Take the Ribbon Sensor Array Assembly from the printer.
12. Disconnect the cable connector from the Ribbon Sensor Array Board.
4.4.5 Ribbon Supply Motor Assembly
(D840980)
Refer To Drawing 840153
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Remove the four screws (F000034) from the Print Station Cover of the printer.
6. Lower the Print Station back into position.
7. Lift the Print Station Cover off of the printer.
8. Stand at the back of the printer and Remove the two screws (F000169) that secure the
Ribbon Supply Motor Assembly.
9. Disconnect the cable connector.
HDP700 Series Card Printer 4-11
FARGO Electronics Inc.
4.4.6 Ribbon Take-Up Motor Assembly
(D840980)
Refer To Drawing 840153
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
4.4.7 Headlift Motor Assembly
(840131)
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Remove the four screws (F000034) from the Print Station Cover of the printer.
6. Lower the Print Station back into position.
7. Lift the Print Station Cover off of the printer.
8. Stand at the back of the printer and remove the two screws (F000172) that secure the Ribbon
Take-Up Motor Assembly.
9. Disconnect the cable connector.
Refer To Drawing 840153
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Remove the four screws (F000034) from the Print Station Cover of the printer.
6. Lower the Print Station back into position.
7. Lift the Print Station Cover off of the printer.
8. Stand at the back of the printer and Remove the two screws (F000169) that secure the
Headlift Motor Assembly.
9. Disconnect the cable connector.
10. Feed the cable out through the access hole.
4-12 HDP700 Series Card Printer
4.4.8 Ribbon Supply Encoder Sensor Assembly
(D840982)
Refer To Drawing 840153
Tools Needed
Small Standard Screwdriver, Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Remove the four screws (F000034) from the Print Station Cover of the printer.
6. Lower the Print Station back into position.
7. Lift the Print Station Cover off of the printer.
8. Use the small standard screwdriver to remove the Retainer Clip (897144) from the Encoder
Wheel (810492).
9. Take the Washer (130997) from the Encoder Wheel (810492).
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10. Guide the Encoder Wheel (810492) gently off of the shaft.
11. Remove the two screws (F000172) from the Ribbon Supply Encoder Sensor Assembly.
12. Disconnect the cable connector.
13. Remove the Ribbon Encoder Sensor Assembly.
4.4.9 Headlift Sensor Assembly
(D840983)
Refer To Drawing 840153
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Remove the four screws (F000034) from the Print Station Cover of the printer.
6. Lower the Print Station back into position.
7. Lift the Print Station Cover off of the printer.
8. Remove the two screws (F000169) that secure the Headlift Sensor Assembly.
9. Disconnect the cable connector.
10. Feed the cable out through the access hole.
HDP700 Series Card Printer 4-13
FARGO Electronics Inc.
4.5 Replacing the Transfer Station Components
4.5.1 Film Drive O-Rings
(140212)
Refer To Drawing 840152
Tools Needed
Phillips-head Screwdriver, 1.5 mm Allen Wrench, Small Standard Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Rotate the Transfer Station outward.
6. Remove the two screws (F000169) from the Rear Transfer Cover.
7. Lift off the Rear Transfer Cover.
8. Loosen the setscrew on the blue hand wheel and lift the wheel off.
9. Take the washer (130997) from the Encoder Wheel (810492).
10. Guide the Encoder Wheel (810492) gently off of the shaft.
11. Use the small standard screwdriver to remove the retaining ring (140061) from the gear
(760288).
12. Slide the gear (760288) from the shaft.
13. Remove the O-ring.
4.5.2 Encoder Wheel — 2
(810492)
Refer To Drawing 840152
Tools Needed
Torx T-10 Screwdriver, Small Standard Screwdriver, 1.5mm Allen Wrench
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Rotate the Transfer Station outward.
6. Remove the two screws (F000169) from the Rear Transfer Cover and lift off the Rear
Transfer Cover.
7. Loosen the set screw on the blue hand wheel and lift the wheel off.
8. Remove the Washer (130997) from the Encoder Wheel.
4-14 HDP700 Series Card Printer
9. Slide the Encoder Wheel gently off of the shaft. Be sure the new Encoder Wheel sits straight
on the shaft and does not rub against the optical sensor.
4.5.3 Stepper Motor Assembly
(840123)
Refer To Drawing 840152
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Rotate the Transfer Station outward.
6. Remove the two screws (F000169) from the Rear Transfer Cover.
7. Lift off the Rear Transfer Cover.
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8. Disconnect the cable connector.
9. Loosen the two screws that secure the belt tensioner (D840864).
10. Remove the four screws (F000191) that secure the Stepper Motor.
11. Take the Stepper Motor out of the printer.
4.5.4 Lamination Supply Encoder Sensor Assembly
(840135)
Refer To Drawing 840152
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Rotate the Transfer Station outward.
6. Remove the two screws (F000169) from the Rear Transfer Cover.
7. Lift off the Rear Transfer Cover.
8. Remove the two screws (F000191) from the Lamination Supply Encoder Sensor Assembly.
9. Disconnect the cable connector.
10. Remove the Lamination Supply Sensor Assembly from the printer.
HDP700 Series Card Printer 4-15
FARGO Electronics Inc.
4.5.5 Lamination Take-Up Encoder Sensor Assembly
(840136)
Refer To Drawing 840152
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
4.5.6 Lower Film Sensor Assembly
(840199)
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Rotate the Transfer Station outward.
6. Remove the two screws (F000169) from the Rear Transfer Cover.
7. Lift off the Rear Transfer Cover.
8. Remove the two screws (F000191) from the Lamination Take-Up Encoder Sensor Assembly.
9. Disconnect the cable connector.
10. Remove the Lamination Take-Up Encoder Sensor Assembly from the printer.
Refer To Drawing 840152
Tools Needed
Phillips-head Screwdriver, Small Standard Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Bring the Transfer Station up and forward.
6. Remove the four screws (F000169) from the Front Cover.
7. Lift off the Front Cover.
8. Remove the two screws (F000034) from the Rear Transfer Cover.
9. Lift off the Rear Transfer Cover.
10. Use the small standard screwdriver to remove the Retaining Ring (140061) from the
Transfer Ribbon Roller (840318) to allow for clearance.
11. Remove the screws (F000170) from each end of the Ribbon Sensor Array.
12. Remove the screws (F000170) from the top sides of the four 1 x 1 Cross Members (840239).
13. Take the Ribbon Sensor Array Assembly from the printer.
14. Disconnect the cable connector from the board.
15. Remove the two screws from the Ribbon Sensor Board.
4-16 HDP700 Series Card Printer
4.5.7 Upper Film Sensor Assembly
(D841023)
Refer To Drawing 840152
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Bring the Transfer Station up and forward.
6. Remove the fou r screws (F000034) from the Front Cover.
7. Lift off the Front Cover.
8. Remove the screw (F000191) that holds the bracket (D840122) in place.
9. Disconnect the cable connector from the board.
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10. Remove the three screws (F000191) from the sensor board.
4.5.8 Print Platen Roller
(840319)
Refer To Drawing 840152
Tools Needed
Phillips-head Screwdriver, Standard Screwdriver, 1.5 mm Allen Wrench
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Bring the Transfer Station up and forward.
6. Remove the four screws (F000034) from the Front Cover.
7. Lift off the Front Cover.
8. Remove the two screws (F000034) from the Rear Transfer Cover.
9. Lift off the Rear Transfer Cover.
10. Use the standard screwdriver to remove the Retaining Ring (140065) and Ribbon Roller
Bearing (760219) from the front side of the Platen Roller.
11. Loosen the two screws that secure the belt tensioner (D840864).
12. Remove the pulley (F000006).
13. Take off the Ribbon Roller Bearings (760219) that secure the shaft to the printer frame.
HDP700 Series Card Printer 4-17
FARGO Electronics Inc.
NOTE
The plastic Head Location Guide (840246) and Spring (F000007) are positioned on the shaft; take care to keep
track of them for installation of the new Platen Roller.
Examine the new Platen Roller to ensure that it is free from surface defects before installing it. Be sure to
install the wide metal neck of the shaft at the front end of the Platen Roller. Once the new Platen Roller
Assembly is installe d, evacuate the mid- Section of the printer with canned air to remove dust and debris.
4.5.9 Transfer Ribbon Peel Off Bar Assembly
(D840698)
Refer To Drawing 840159
Tools Needed
Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Rotate the Transfer Station outward.
6. Remove the two screws (F000191).
7. Take the Peel Off Bar out of the printer.
NOTE
From the front of the HDP Card Printer, the Peel-Off Bar on the input side should be flush with the frame; the
Ribbon Peel Bar on the output side should have a 3/16-in. (4.5mm) gap between the frame and the Ribbon
Peel Bar.
4.5.10 Ri bbon Drive Hub — 2
(840324)
Refer To Drawing 840152
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver, Standard Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Bring the Transfer Station up and forward.
6. Remove the four screws (F000034) from the Front Cover.
7. Lift off the Front Cover.
8. Remove the two screws (F000034) from the Rear Transfer Cover.
4-18 HDP700 Series Card Printer
9. Lift off the Rear Transfer Cover.
10. Use the standard screwdriver to remove the Retaining Ring (140009).
11. Take off the Ribbon Driven Hub.
4.5.11 Transfer Station Assembly
(840152)
Refer To Drawing 840152
Tools Needed
Phillips-head Screwdriver, Standard Screwdriver, Torx T-10 Screwdriver, Wire Cutter
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Move the Print Station up and back; bring the Transfer Station
up and forward.
5. Remove the four screws (F000034) from the Front Cover; lift off the Front Cover.
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6. Remove the two screws (F000034) from the Rear Transfer Cover.
7. Lift off the Rear Transfer Cover.
8. Open the Front Access Door of the Card Input Hopper.
9. Detach the LCD Interface Cable (D840517) from the HD7XXX User Interface Board
Assembly (140403).
10. Remove the five screws from the base of the Card Input Hopper Cover and remove the other
four screws from inside the print station.
11. Lift the Card Input Hopper Cover from the printer
12. Remove the four screws from the Card Output Hopper Cover along the base and the three
screws from inside the print station.
13. Lift the Card Output Hopper Cover from the printer.
14. Ensure that the cable labels are secure and disconnect the cables.
15. Cut the brown Thermocouple wire; be sure to note the path of the wire.
16. Remove the c-clips from the hinge pins; take out the hinge pins.
17. Remove the screw from the Gas Spring (840366); take off the Washers (130283 and 140040).
18. Lift the Transfer Station Assembly carefully from the printer.
NOTE
Feed the brown Thermocouple wire of the new assembly through the first two grommet holes. Then, secure the
connector end of the wire to a long-handle screwdriver. Use the screwdriver to guide the wire through the
printer to the HDP Lamination Board. See Table 4-1 for connection location (J35, pins 3 and 4).
NOTE
Ensure that the Lamination Roller (of the new Transfer Station Assembly) moves up and down freely and
that the cable does not hold it up.
HDP700 Series Card Printer 4-19
FARGO Electronics Inc.
4.5.12 Lamination Assembly
(840159)
Refer to drawing 840159
Tools Required
Torx T-10 Screwdriver, Wire Cutter, 1.5 mm Allen Wrench
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Move the Print Station up and back
5. Bring the Transfer Station up and forward.
6. Remove the four screws (F000034) from the Front Cover and lift off the Front Cover.
7. Remove the two screws (F000169) from the Rear Transfer Cover.
8. Lift off the Rear Transfer Cover.
9. Loosen the set screw on the blue hand wheel and lift the wheel off.
10. Remove the Washer (130997) from the Encoder Wheel.
11. Slide the Encoder Wheel gently off of the shaft.
12. Remove the C-clip from the idler gear and remove the idler gear.
13. Remove the C-clip from the combination pulley/gear and remove the combination
pulley/gear.
14. Remove the two screws from the rear side of the Transfer module that hold the Lamination
assembly.
15. Cut the wire tie on the front side of the Transfer module.
16. Remove the two screws from the front of the Transfer module that hold the Lamination
assembly.
17. Cut the wire to the Thermocouple.
18. Disconnect all wires that run to the Lamination assembly.
19. Remove the Lamination assembly.
NOTE
Feed the brown Thermocouple wire of the new assembly through the first two grommet holes. Then, secure the
connector end of the wire to a long-handle screwdriver. Use the screwdriver to guide the wire through the
printer to the HDP Lamination Board. See Table 4-1 for connection location (J35, pins 3 and 4).
4-20 HDP700 Series Card Printer
4.5.13 Transfer Lift Switch
(840142)
Refer to drawing 840159
Tools Required
Torx T-10 Screwdriver, Wire Cutter, 1.5 mm Allen Wrench, Phillips-head Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Move the Print Station up and back
5. Bring the Transfer Station up and forward.
6. Remove the four screws (F000034) from the Front Cover
7. Lift off the Front Cover.
8. Remove the two screws (F000169) from the Rear Transfer Cover.
9. Lift off the Rear Transfer Cover.
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10. Loosen the setscrew on the blue hand wheel; lift off the blue hand wheel.
11. Remove the Washer (130997) from the Encoder Wheel.
12. Slide the Encoder Wheel gently off of the shaft.
13. Remove the C-clip from the idler gear and remove the idler gear.
14. Remove the C-clip from the combination pulley/gear and remove the combination
pulley/gear.
15. Remove the two screws from the rear side of the Transfer module that hold the Lamination
assembly.
16. Cut the wire tie on the front side of the Transfer module.
17. Remove the two screws from the front of the Transfer module that hold the Lamination
assembly.
18. Disconnect all wires that run to the Lamination assembly.
19. Remove the Lamination assembly.
20. Remove the screw (130972) that holds the Transfer Lift Switch.
21. Unplug the cable connector.
4.5.14 Transfer Lift Motor
(840132)
Refer to drawing 840159
Tools Required
Torx T-10 Screwdriver, Wire Cutter, 1.5 mm Allen Wrench, Phillips-head Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
HDP700 Series Card Printer 4-21
FARGO Electronics Inc.
3. Push the Release Lever down to unlock it.
4. Move the Print Station up and back
5. Bring the Transfer Station up and forward.
6. Remove the four screws (F000034) from the Front Cover.
7. Lift off the Front Cover.
8. Remove the two screws (F000034) from the Rear Transfer Cover.
9. Lift off the Rear Transfer Cover.
10. Remove the C-clip from the idler gear; remove the idler gear.
11. Remove the C-clip from the combination pulley/gear; remove the combination pulley/gear.
12. Remove the two screws from the rear side of the Transfer module that hold the Lamination
assembly.
13. Cut the wire ties on the front side of the Transfer module.
14. Remove the two screws from the front of the Transfer module that hold the Lamination
assembly.
15. Disconnect all wires that run to the Lamination assembly.
16. Remove the Lamination assembly.
17. Remove the screws (F000172) that hold the Transfer Lift Motor.
18. Disconnect the cable connector.
4-22 HDP700 Series Card Printer
4.6 Replacing the Belt Driven Base Module Components
Follow the procedures in this Section to replace the Belt Driven Base Module components.
4.6.1 Drive Belt – Platen Roller to Card Feed Roller (Front)
(220071)
Refer To Drawing 840151
Tools Needed
Torx T-10 Screwdriver, Phillips-head Screwdriver, 1.5 mm Allen Wrench
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Bring the Transfer Station up and forward.
6. Remove the four screws (F000034) fr om the Front Transfer Station Cover.
7. Lift off the Front Transfer Station Cover.
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8. Remove the two screws (F000034) from the bottom of the Base Module Cover.
9. Open the Door of the Card Input Hopper and the Card Output Hopper Door.
10. Remove the two screws (F000034) from each side of the Base Module Cover.
11. Rotate the Transfer Station to a 45° angle.
12. Pull the Base Module Cover carefully up and out of the printer.
13. Loosen the two Allen-head screws on the middle Pulley (F000006).
14. Take the Pulley from the shaft.
15. Remove the Belt from the printer.
NOTE
Ensure that the new Belt is pulled taut and securely in place; if the Belt is not tight, the printer will not
function properly.
4.6.2 Drive Belt – Card Feed Roller to Card Feed Roller
(220082)
Refer To Drawing 840151
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver, 1.5 mm Allen Wrench
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
HDP700 Series Card Printer 4-23
FARGO Electronics Inc.
NOTE
Ensure that the new Belt is pulled taut and securely in place; if the Belt is not tight, the printer will not
function properly.
4.6.3 Stepper Motor Assembly
(840164)
5. Bring the Transfer Station up and forward.
6. Remove the four screws (F000034) from the Front Transfer Station Cover.
7. Lift off the Front Transfer Station Cover.
8. Remove the two screws (F000034) from the bottom of the Base Module Cover.
9. Open the Front Ac cess Door of the Card Input Hopper and the Card Output Hopper Door.
10. Remove the two screws (F000172) from each side of the Base Module Cover.
11. Rotate the Transfer Station to a 45° angle.
12. Pull the Base Module Cover carefully up and out of the printer.
13. Loosen the two Allen-head screws on the middle Pulley (F000006).
14. Take the Pulley (F000006) from the shaft.
15. Remove the Belt from the printer.
Refer To Drawing 840151
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Remove the screws from the Back Cover of the printer.
3. Tilt the Back Cover outwards from the printer.
4. Remove the four screws that secure the Rear Bracket (D850208) to the printer.
5. Detach the cables running to the board.
6. Remove the screw from the Gas Spring (840366) and take off the Washers (130283 and
140040).
7. Set the Back Cover carefully aside.
8. Remove the screw from the linkage.
9. Loosen the two screws from the belt tensioner, extend the spring and then tighten the screws
on the tensioner to relax the tension on the belts.
10. Remove the belt from the stepper motor pinion.
11. Remove the three screws from the stepper motor bracket.
12. Disconnect the cable connector.
13. Remove the Stepper Motor Assembly from the printer.
4-24 HDP700 Series Card Printer
4.6.4 Compound Grooved Pulley
(840328)
Refer To Drawing 840151
Tools Needed
Standard Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Remove the screws from the Back Cover of the printer.
3. Tilt the Back Cover outwards from the printer.
4. Remove the four screws that secure the Rear Bracket (D840585) to the printer.
5. Detach the cables running to the board.
6. Remove the screw from the Gas Spring (840366) and take off the Washers (130283 and
140040).
7. Set the Back Cover carefully aside.
8. Loosen the screws to the idler pulley.
9. Relieve tension from the belts and remove them.
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10. Use the standard screwdriver to remove the Retaining Ring (140062) from the Compound
Grooved Pulley.
11. Take the Pulley from the shaft.
4.6.5 Pinch Roller Spring Plate-Front -- 2
(840354)
Refer To Drawing 840151
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Bring the Transfer Station up and forward.
6. Remove the four screws (F000034) from the Front Transfer Station Cover.
7. Lift off the Front Transfer Station Cover.
8. Remove the two screws (F000034) from the bottom of the Base Module Cover.
9. Open the Front Access Door of the Card Input Hopper and the Card Output Hopper Door.
10. Remove the two screws (F000034) from each side of the Base Module Cover.
11. Rotate the Transfer Station to a 45° angle.
12. Pull the Base Module Cover carefully up and out of the printer.
13. Remove the screw from the Spring Plate.
HDP700 Series Card Printer 4-25
FARGO Electronics Inc.
4.6.6 Pinch Roller Spring Plate-Back -- 2
(840354)
Refer To Drawing 840151
Tools Needed
Long-handled, magnetic Phillips-head Screwdriver, Torx T-10 Screwdriver
14. Take the Spring Plate from the printer.
1. Turn off the printer and unplug the power cord from the printer.
2. Remove the screws from the Back Cover of the printer.
3. Tilt the Back Cover outwards from the printer.
4. Remove the four screws that secure the Rear Bracket (D840585) to the printer.
5. Detach the cables running to the board.
6. Remove the screw from the Gas Spring (840366) and take off the Washers (130283 and
140040).
7. Set the Back Cover carefully aside.
8. Remove the screw from the Spring Plate
9. Take the Spring Plate from the printer.
4.6.7 Drive Belt-Tensioner to Platen Roller
(F000003)
Refer To Drawing 840151
Tools Needed
Standard Screwdriver, Torx T-10 Screwdriver, Phillips-head Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Remove the screws from the Back Cover of the printer.
3. Tilt the Back Cover outwards from the printer.
4. Remove the four screws that secure the Rear Bracket (D840585) to the printer.
5. Detach the cables running to the board.
6. Remove the screw fr om the Gas Spring (840366) and take off the Washers (130283 and
140040).
7. Set the Back Cover carefully aside.
8. Loosen the two screws to the tensioner.
9. Pull the tensioner back against spring to relieve tension from the belt.
10. Remove the belt from the pulley.
4-26 HDP700 Series Card Printer
FARGO Electronics Inc.
NOTE
Ensure that the new Belt is pulled taut and securely in place; if the Belt is not tight, the printer will not
function properly.
4.6.8 Drive Belt-Stepper Motor to Tensioner
(F000004)
Refer To Drawing 840151
Tools Needed
Torx T-10 Screwdriver, Phillips-head Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Remove the screws from the Back Cover of the printer.
3. Tilt the Back Cover outwards from the printer.
4. Remove the four screws that secure the Rear Bracket (D840585) to the printer.
5. Detach the cables running to the board.
6. Remove the screw from the Gas Spring (840366) and take off the Washers (130283 and
140040).
7. Set the Back Cover carefully aside.
8. Loosen the two screws to the tensioner.
9. Pull the tensioner back against spring to relieve tension from the belt.
10. Remove the screw from the linkage
11. Remove the two screws from the stepper motor bracket.
12. Disconnect the cable connector.
13. Remove the Stepper Motor Assembly from the printer.
14. Take the Belt from the printer.
NOTE
Ensure that the new Belt is pulled taut and securely in place; if the Belt is not tight, the printer will not
function properly.
4.6.9 Drive Pulley – Front -- 3
(D850190)
Refer To Drawing 840151
Tools Needed
Torx T-10 Screwdriver, Standard Screwdriver, 1.5mm Allen Wrench, Phillips-head Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
HDP700 Series Card Printer 4-27
FARGO Electronics Inc.
4.6.10 Drive Pulley — Back -- 2
(D850190)
Refer To Drawing 840151
Tools Needed
5. Bring the Transfer Station up and forward.
6. Remove the four screws (F000034) from the Front Transfer Station Cover.
7. Lift off the Front Transfer Station Cover.
8. Remove the two screws (F000034) from the bottom of the Base Module Cover.
9. Open the Front Access Door of the Card Input Hopper and the Card Output Hopper Door.
10. Remove the two screws (F000034) from each side of the Base Module Cover.
11. Rotate the Transfer Station to a 45° angle.
12. Pull the Base Module Cover carefully up and out of the printer.
13. Loosen the set screws on the pulleys.
14. Remove the Drive Pulleys (D850190) and belts from the shaft simultaneously.
Torx T-10 Screwdriver, Standard Screwdriver, 1.5mm Allen Wrench, Phillips-head Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Remove the screws from the Back Cover of the printer.
3. Tilt the Back Cover outwards from the printer.
4. Remove the four screws that secure the Rear Bracket (D840585) to the printer.
5. Detach the cables running to the board.
6. Remove the screw from the Gas Spring (840366) and take off the Washers (130283 and
140040).
7. Set the Back Cover carefully aside.
8. Loosen the two screws from the belt tensioner.
9. Pull the tensioner back against spring to relieve tension from the belt and tighten the screws
to hold the tensioner in place.
10. Remove the screw from the linkage
11. Use a standard screwdriver to remove the clip from the pulley
12. Remove the belts from the pulleys.
13. Pull the Drive Pulley (D850190) from the printer.
4-28 HDP700 Series Card Printer
4.6.11 Belt
(F000018)
Refer To Drawing 840151
Tools Needed
1.5 mm Allen Wrench, Torx T-10 Screwdriver, Phillips-head Screwdriver
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1. Turn off the printer and unplug the power cord from the printer.
2. Remove the screws from the Back Cover of the printer.
3. Tilt the Back Cover outwards from the printer.
4. Remove the four screws that secure the Rear Bracket (D840585) to the printer.
5. Detach the cables running to the board.
6. Remove the screw from the Gas Spring (840366) and take off the Washers (130283 and
140040).
7. Set the Back Cover carefully aside.
8. Pull the tensioner back against spring to relieve tension from the belt and tighten the screws
to hold the tensioner in place.
9. Use the standard screwdriver to remove the clip from the idler drive pulley.
10. Remove the belt from the idler gear and the platen drive pulley.
11. Use the standard screwdriver to remove the clip from the platen roller shaft.
12. Take the Pulley (F000006) and the belt from the shaft.
13. Loosen the two Allen-head screws on the middle Pulley (F000006).
14. Remove the pulley from the shaft.
15. Remove the belt from the printer.
NOTE
Ensure that the new Belt is pulled taut and securely in place; if the Belt is not tight, the printer will not
function properly.
4.6.12 Base Module
(840151)
Refer To Drawing 840151
Tools Needed
Torx T-10 Screwdriver, Standard Screwdriver Phillips-head Screwdriver
16. Turn off the printer and unplug the power cord from the printer.
17. Remove the screws from the Back Cover of the printer.
18. Tilt the Back Cover outwards from the printer.
19. Remove the four screws that secure the Rear Bracket (D840585) to the printer.
20. Detach the cables running to the boards.
HDP700 Series Card Printer 4-29
FARGO Electronics Inc.
21. Remove the screw from the Gas Spring (840366) and take off the Washers (130283 and
140040).
22. Set the Back Cover carefully aside.
23. Open the Front Access Door.
24. Push the Release Lever down to unlock it.
25. Lift the Print Station up and back.
26. Remove the four screws (F000034) from the Print Station Cover of the printer.
27. Lower the Print Station back into position.
28. Lift the Print Station Cover off of the printer.
29. Lift the Print Station up and back.
30. Bring the Transfer Station up and forward.
31. Remove the four screws (F000034) from the Front Transfer Station Cover.
32. Lift off the Front Transfer Station Cover.
33. Remove the two screws (F000034) from the bottom of the Base Module Cover.
34. Remove the six screws from the bottom edge of the Card Input Hopper Cover and the three
screws from the inside edge of the cover (on the right side) of the printer.
35. Detach the LCD Interface Cable (D840517) from the HD7XX User Interface Board Assembly
(140403).
36. Lift the Card Input Hopper Cover off of the printer.
37. Remove the four screws from the bottom edge of the Card Output Hopper Cover and the
three screws from the inside edge of the cover (on the left side) of the printer.
38. Lift the Card Output Hopper Cover off of the printer.
39. Remove the screws (F000034) from each side of the Base Module Cover.
40. Rotate the Transfer Station to a 45° angle.
41. Pull the Base Module Cover carefully up and out of the printer.
42. Remove the Print Module by removing the screws on either side of the Cross Member.
43. Spread the side plates and lift out the Print Module
44. Remove the screws from the base plate that hold the Base Module in place.
45. Lift the Base and Transfer Modules from the Printer.
46. Remove the screw from the Gas Spring (840366) and take off the Washers (130283 and
140040) on the base module.
47. Remove the c-clips from the hinge pins; take out the hinge pins.
48. Disconnect the wires that run to the Transfer Module.
4-30 HDP700 Series Card Printer
4.7 Replacing the Gear Driven Base Module Components
Follow the procedures in this Section to replace the Gear Driven Base Module components.
4.7.1 Drive Belt – Platen Roller to Card Feed Roller
(220071)
Refer To Drawing 840151
Tools Needed
Torx T-10 Screwdriver, Phillips-head Screwdriver, Standard Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Bring the Transfer Station up and forward.
6. Remove the four screws (F000034) from the Front Transfer Station Cover.
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7. Lift off the Front Transfer Station Cover.
8. Remove the two screws (F000034) from the bottom of the Base Module Cover.
9. Open the Front Access Door of the Card Input Hopper and the Card Output Hopper Door.
10. Remove the two screws (F000034) from each side of the Base Module Cover.
11. Rotate the Transfer Station to a 45° angle.
12. Pull the Base Module Cover carefully up and out of the printer.
13. Use the standard screwdriver to remove the push-on clips from all of the pulleys.
14. Remove the pulleys and belt that connects the card feed rollers.
15. Remove the pulleys and belt from the printer.
NOTE
Ensure that the new Belt is pulled taut and securely in place; if the Belt is not tight, the printer will not
function properly.
4.7.2 Drive Belt – Card Feed Roller to Card Feed Roller
(220082)
Refer To Drawing 840151
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver, Standard Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
HDP700 Series Card Printer 4-31
FARGO Electronics Inc.
NOTE
Ensure that the new Belt is pulled taut and securely in place; if the Belt is not tight, the printer will not
function properly.
4.7.3 Stepper Motor Assembly
(840164)
4. Lift the Print Station up and back.
5. Bring the Transfer Station up and forward.
6. Remove the four screws (F000034) from the Front Transfer Station Cover.
7. Lift off the Front Transfer Station Cover.
8. Remove the two screws (F000034) from the bottom of the Base Module Cover.
9. Open the Front Access Door of the Card Input Hopper and the Card Output Hopper Door.
10. Remove the two screws (F000034) from each side of the Base Module Cover.
11. Rotate the Transfer Station to a 45° angle.
12. Pull the Base Module Cover carefully up and out of the printer.
13. Use the standard screwdriver to remove the push-on clips from the pulleys.
14. Remove the pulleys and belt that connects the card feed rollers.
Refer To Drawing 840151
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Remove the screws from the Back Cover of the printer.
3. Tilt the Back Cover outwards from the pr inter.
4. Remove the four screws that secure the Rear Bracket (D850208) to the printer.
5. Detach the cables running to the board.
6. Remove the screw from the Gas Spring (840366) and take off the Washers (130283 and
140040).
7. Set the Back Cover carefully aside.
8. Remove the screw from the linkage.
9. Remove the two screws from the stepper motor bracket.
10. Disconnect the cable connector.
11. Remove the Stepper Motor Assembly from the printer.
4-32 HDP700 Series Card Printer
4.7.4 Pinch Roller Spring Plate-Front Input Side
(840354)
Refer To Drawing 840151
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver, 1.5mm Allen Wrench
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unloc k it.
4. Lift the Print Station up and back.
5. Bring the Transfer Station up and forward.
6. Remove the four screws (F000034) from the Front Transfer Station Cover.
7. Lift off the Front Transfer Station Cover.
8. Remove the two screws (F000034) from the bottom of the Base Module Cover.
9. Open the Front Access Door of the Card Input Hopper and the Card Output Hopper Door.
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10. Remove the two screws (F000034) from each side of the Base Module Cover.
11. Rotate the Transfer Station to a 45° angle.
12. Pull the Base Module Cover carefully up and out of the printer.
13. Remove the screw from the Spring Plate.
14. Take the Spring Plate from the printer.
4.7.5 Pinch Roller Spring Plate-Front Output Side
(840354)
Refer To Drawing 840151
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Push the Release Lever down to unlock it.
4. Lift the Print Station up and back.
5. Bring the Transfer Station up and forward.
6. Remove the four screws (F000034) from the Front Transfer Station Cover.
7. Lift off the Front Transfer Station Cover.
8. Remove the two screws (F000034) from the bottom of the Base Module Cover.
9. Open the Front Access Door of the Card Input Hopper and the Card Output Hopper Door.
10. Remove the two screws (F000034) from each side of the Base Module Cover.
11. Rotate the Transfer Station to a 45° angle.
HDP700 Series Card Printer 4-33
FARGO Electronics Inc.
4.7.6 Pinch Roller Spring Plate-Back Input Side
(840354)
Refer To Drawing 840151
Tools Needed
Torx T-10 Screwdriver
12. Pull the Base Module Cover carefully up and out of the printer.
13. Remove the screw from the Spring Plate.
14. Take the Spring Plate from the printer.
1. Turn off the printer and unplug the power cord from the printer.
2. Remove the screws from the Back Cover of the printer.
3. Tilt the Back Cover outwards from the printer.
4. Remove the four screws that secure the Rear Bracket (D840585) to the printer.
5. Detach the cables running to the board.
6. Remove the screw from the Gas Spring (840366) and take off the Washers (130283 and
140040).
7. Set the Back Cover carefully aside.
8. Remove the screw from the Spring Plate.
9. Take the Spring Plate from the printer.
4.7.7 Pinch Roller Spring Plate-Back Output Side
(840354)
Refer To Drawing 840151
Tools Needed
Torx T-10 Screwdriver, 1.5mm Allen Wrench
1. Turn off the printer and unplug the power cord from the printer.
2. Remove the screws from the Back Cover of the printer.
3. Tilt the Back Cover outwards from the printer.
4. Remove the four screws that secure the Rear Bracket (D840585) to the printer.
5. Detach the cables running to the board.
6. Remove the screw from the Gas Spring (840366) and take off the Washers (130283 and
140040).
7. Set the Back Cover carefully aside.
8. Remove the screw from the Spring Plate.
9. Take the Spring Plate from the printer.
4-34 HDP700 Series Card Printer
4.7.8 Drive Pulley — Back -- 2
(D850190)
Refer To Drawing 840151
Tools Needed
Torx T-10 Screwdriver, Standard Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Remove the screws from the Back Cover of the printer.
3. Tilt the Back Cover outwards from the printer.
4. Remove the four screws that secure the Rear Bracket (D840585) to the printer.
5. Detach the cables running to the board.
6. Remove the screw from the Gas Spring (840366) and take off the Washers (130283 and
140040).
7. Set the Back Cover carefully aside.
8. Use the standard screwdriver to hold back the locking tab on the drive gear while pulling it
from the shaft.
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9. Use the standard screwdriver to remove the retaining clip
10. Pull the Drive Pulley (D850190) from the printer.
4.7.9 Gear - Card Transport --2
(760330)
Refer To Drawing 840151
Tools Needed
Torx T-10 Screwdriver, Standard Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Remove the screws from the Back Cover of the printer.
3. Tilt the Back Cover outwards from the printer.
4. Remove the four screws that secure the Rear Bracket (D840585) to the printer.
5. Detach the cables running to the board.
6. Remove the screw from the Gas Spring (840366) and take off the Washers (130283 and
140040).
7. Set the Back Cover carefully aside.
8. Use the standard screwdriver to hold back the locking tab on the drive gear while pulling it
from the shaft.
9. Remove the gear from the printer.
HDP700 Series Card Printer 4-35
FARGO Electronics Inc.
4.7.10 Compound Gear
(D841032)
Refer To Drawing 840151
Tools Needed
Torx T-10 Screwdriver, Standard Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Remove the screws from the Back Cover of the printer.
3. Tilt the Back Cover outwards from the printer.
4. Remove the four screws that secure the Rear Bracket (D840585) to the printer.
5. Detach the cables running to the board.
6. Remove the screw from the Gas Spring (840366) and take off the Washers (130283 and
140040).
7. Set the Back Cover carefully aside.
8. Remove the screw from the linkage.
9. Use the standard screwdriver to hold back the locking tab on the drive gear while pulling it
from the shaft.
10. Remove the gear from the printer
11. Remove the two screws from the stepper motor bracket.
12. Disconnect the cable connector.
13. Remove the Stepper Motor Assembly from the printer.
14. Use the standard screwdriver to remove the retaining clip.
15. Pull the Drive Gear from the printer.
4.7.11 Base Module
(840151)
Refer To Drawing 840151
Tools Needed
Torx T-10 Screwdriver, Standard Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Remove the screws from the Back Cover of the printer.
3. Tilt the Back Cover outwards from the printer.
4. Remove the four screws that secure the Rear Bracket (D840585) to the printer.
5. Detach the cables running to the boards.
6. Remove the screw from the Gas Spring (840366) and take off the Washers (130283 and
140040).
7. Set the Back Cover carefully aside.
8. Open the Front Access Door.
4-36 HDP700 Series Card Printer
FARGO Electronics Inc.
9. Push the Release Lever down to unlock it.
10. Lift the Print Station up and back.
11. Remove the four screws (F000034) from the Print Station Cover of the printer.
12. Lower the Print Station back into position.
13. Lift the Print Station Cover off of the printer.
14. Lift the Print Station up and back.
15. Bring the Transfer Station up and forward.
16. Remove the four screws (F000034) from the Front Transfer Station Cover.
17. Lift off the Front Transfer Station Cover.
18. Remove the two screws (F000034) from the bottom of the Base Module Cover.
19. Remove the six screws from the bottom edge of the Card Input Hopper Cover and the three
screws from the inside edge of the cover (on the right side) of the printer.
20. Detach the LCD Interface Cable (D840517) from the HD7XX User Interface Board Assembly
(140403).
21. Lift the Card Input Hopper Cover off of the printer.
22. Remove the four screws from the bottom edge of the Card Output Hopper Cover and the
three screws from the inside edge of the cover (on the left side) of the printer.
23. Lift the Card Output Hopper Cover off of the printer.
24. Remove the screws (F000034) from each side of the Base Module Cover.
25. Rotate the Transfer Station to a 45° angle.
26. Pull the Base Module Cover carefully up and out of the printer.
27. Remove the Print Module by removing the screws on either side of the Cross Member.
28. Spread the side plates and lift out the Print Module
29. Remove the screws from the base plate that hold the Base Module in place.
30. Lift the Base and Transfer Modules from the Printer.
31. Remove the screw from the Gas Spring (840366) and take off the Washers (130283 and
140040) on the base module.
32. Remove the c-clips from the hinge pins; take out the hinge pins.
33. Disconnect the wires that run to the Transfer Module.
HDP700 Series Card Printer 4-37
FARGO Electronics Inc.
4.8 Replacing the Card Input Hopper Components
Follow the procedures in this Section to replace the Card Input Hopper components.
4.8.1 Flipper Table Sensor Board Assembly
(140407)
Refer To Drawing 840156
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Detach the LCD Interface Cable (D840517) from the HD7XXX User Interface Board
Assembly (140403).
4. Remove the five screws from the base of the Card Input Hopper Cover and remove the other
four screws from inside the print station.
5. Lift the Card Input Hopper Cover off of the printer.
6. Remove the three screws that secure the pulley cover and remove.
7. Remove the two screws (F000169) that secure the Flipper Table Home Sensor.
8. Disconnect the Flipper Table Home Sensor Cable.
4.8.2 Card Low Sensor Board Assembly
(140407)
Refer To Drawing 840156
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Detach the LCD Interface Cable (D840517) from the HD7XXX User Interface Board
Assembly (140403).
4. Remove the five screws from the base of the Card Input Hopper Cover and remove the other
four screws from inside the print station.
5. Lift the Card Input Hopper Cover off of the printer.
6. Remove the three screws that secure the hopper side plate (840217).
7. Remove the three screws from the Pillow Block assembly (0840684) and pull the assembly
towards the back of the printer until free.
8. Remove the hopper side plate from the printer.
9. Remove the two screws (F000169) that secure the Card Low Sensor.
10. Disconnect the Card Low Sensor Cable.
4-38 HDP700 Series Card Printer
4.8.3 Card Feed Belt
(220082)
Refer To Drawing 840156
Tools Needed
Phillips-head Screwdriver, Small Standard Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Detach the LCD Interface Cable (D840517) from the HD7XXX User Interface Board
Assembly (140403).
4. Remove the five screws from the base of the Card Input Hopper Cover and remove the other
four screws from inside the print station.
5. Lift the Card Input Hopper Cover off of the printer.
6. Remove C-clip from the one-way pulley (840215)
7. Slip the Belt off of the Card Feed Pulley (840212).
8. Remove the pulley (840215) from the shaft
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4.8.4 Cleaning Roller Drive Idler Gear — 2
(760401)
Refer To Drawing 840156
Tools Needed
Phillips-head Screwdriver, Small Standard Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Detach the LCD Interface Cable (D840517) from the HD7XXX User Interface Board
Assembly (140403).
4. Remove the five screws from the base of the Card Input Hopper Cover and remove the other
four screws from inside the print station.
5. Lift the Card Input Hopper Cover off of the printer.
6. Remove the screws from the Back Cover of the printer.
7. Tilt the Back Cover outwards from the printer.
8. Remove the screws from the back plate and move it far enough to allow access to the back of
the hopper assembly.
9. Use the small standard screwdriver to remove the Retaining Ring (140062) from the Idler
Gear.
10. Slide the Idler Gear from the shaft.
HDP700 Series Card Printer 4-39
FARGO Electronics Inc.
4.8.5 Card Feed Gear — 3
(810271)
Card Feed Gear on the Flipper Table / Encoder Feed Motor (840100)
Refer To Drawing 840156
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdr iver, 1.5mm Allen Wrench
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Detach the LCD Interface Cable (D840517) from the HD7XXX User Interface Board
Assembly (140403).
4. Remove the five screws from the base of the Card Input Hopper Cover and remove the other
four screws of the printer.
5. Lift the Card Input Hopper Cover off of the printer.
6. Remove the cover from the Encoder Feed Motor.
7. Loosen the three screws (130315) from the belt tensioner.
8. Remove the pulley in front of the Card Feed Shaft Gear.
9. Slide the Card Feed Gear from the shaft.
Card Feed Gear on the Card Feed Motor Assembly (840198)
Refer To Drawing 84015
Tools Needed
Small Standard Screwdriver, Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Detach the LCD Interface Cable (D840517) from the HD7XXX User Interface Board
Assembly (140403).
4. Remove the five screws from the base of the Card Input Hopper Cover and remove the other
four screws from inside the print station.
5. Lift the Card Input Hopper Cover off of the printer.
6. Use the small standard screwdriver to remove the Retaining Ring (140062) from the Card
Feed Shaft Gear.
7. Remove the three screws (130315) from the Card Feed Motor Assembly.
8. Lift the Card Feed Motor Assembly from the printer.
9. Slide the Card Feed Gear from the shaft.
4-40 HDP700 Series Card Printer
FARGO Electronics Inc.
Replacing the Card Feed Shaft Gear on the Cleaning Roller Assembly (840102)
Refer To Drawing 840156
Tools Needed
Phillips-head Screwdriver, Snap-Ring Tool, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Detach the LCD Interface Cable (D840517) from the HD7XXX User Interface Board
Assembly (140403).
4. Remove the five screws from the base of the Card Input Hopper Cover and remove the other
four screws (on the right side) of the printer.
5. Lift the Card Input Hopper Cover off of the printer.
6. Remove the C-Ring.
7. Slide the Card Feed Shaft Gear from the shaft.
4.8.6 Encoding Feed Motor Assembly
(840100)
Refer To Drawing 840156
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Detach the LCD Interface Cable (D840517) from the HD7XXX User Interface Board
Assembly (140403).
4. Remove the five screws from the base of the Card Input Hopper Cover and remove the other
four screws from inside the print station.
5. Lift the Card Input Hopper Cover off of the printer.
6. Push the Release Lever down.
7. Remove the cover from the Encoding feed motor.
8. Remove the two screws (130315) from the Encoding Feed Motor.
9. Remove the O-ring from the Feed Motor.
10. Lift the Encoding feed motor from the printer.
HDP700 Series Card Printer 4-41
FARGO Electronics Inc.
4.8.7 Cleaning Roller Assembly
(840102)
Refer To Drawing 840156
Tools Needed
None
4.8.8 Flipper Table Position Stepper Motor
(840124)
Refer To Drawing 840156
Tools Needed
Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Open the Front Access Door.
2. Press the tab on the Cleaning Roller Assembly
3. Pull the Cleaning Roller Assembly from the printer.
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Detach the LCD Interface Cable (D840517) from the HD7XXX User Interface Board
Assembly (140403).
4. Remove the five screws from the base of the Card Input Hopper Cover and remove the other
four screws from inside the print station.
5. Lift the Card Input Hopper Cover off of the printer.
6. Remove the screws from the Back Cover of the printer.
7. Tilt the Back Cover outwards from the printer.
8. Remove the screws from the back plate and move it far enough to allow access to the back of
the hopper assembly.
9. Disconnect the Stepper Motor Cable connection.
10. Remove the two screws (130314) that secure the Stepper Motor.
11. Lift the Stepper Motor carefully from the printer.
4.8.9 Card Feed Motor Assembly
(840198)
Refer To Drawing 840156
Tools Needed
Small Standard Screwdriver, Phillips-head Screwdriver, Torx T-10 Screwdriver
1. Turn off the printer and unplug the power cord from the printer.
2. Open the Front Access Door.
3. Detach the LCD Interface Cable (D840517) from the HD7XXX User Interface Board
Assembly (140403).
4-42 HDP700 Series Card Printer
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