Fanvil X3 User Tips

X3 User Tips

Fanvil Product Department

2014/9/30

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Tip#1

Phone Setup

• For physical assembly/installation, please

refer to the backside of X3 box.

• Please make sure handset and network cable

is connected correctly to the corresponded

ports.

Power

Adapter

Network

Port

Headphone

Handset

PC

Port

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Tip#2

Long-press Key Function

• Some keys and soft-button on X3 supports

long-press function, such as:

1. Up/Down – Fast scrolling.

2. Line (L1/L2) – Open line configuration.

3. Hands-free – Switch Hands-free / Headphone.

4. And more…

• For keys have specific long-press function,

there will be a function icon on the top-right
corner of the key.

• Try to discover hidden function by long-

press keys. There maybe some surprise.

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Tip#3

Help ‘?’

• User can press key ‘3’ for 1.5 seconds (long-

press) to get into the help menu, or press
soft-button Help ‘ ’, which will provide the
definition and description of menu icons and
functions.

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Tip#4

Initialization Configuration Wizard (ICW)

• ! This feature is only available after RC3.2.440.

• The ICW will help user to configure the following settings:

1. Language - Only English is available now, multi-language version will

be provided in the later upgrade version.

2. Network – DHCP/Static/PPPoE, three mode is supported.

3. Line1 – User may configure Line1 account via, (1) Service Provider

Provisioning, (2) Private Server Provisioning, (3) Manual configuration.

! (1)&(2) are still in experimental stage.

4. User PIN – For user who wants to limit the accessibility of phone, user

can set a PIN code to lock the phone for protection. If PIN code is set,
the phone will be locked after boot up. User must unlock the phone
with PIN first before using it and modify line configuration and user
profile also requires PIN code validation too. User can skip PIN code
setting or make it blank (default) to remove PIN code protection.

• ICW runs only at the first boot up after reset to factory default,

but user can run ICW manually from phone menu / settings.

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Tip#5

Online Update

• ! This feature is only available after RC3.1.404. For the earlier

versions, user has to update the phone manually to the latest
version.

• X3 supports online update function which will periodically check

for newer X3 version online after boot up.

• If a newer version software is available, phone will pop up a

message to ask user whether to upgrade to the newer version.

• If user canceled the upgrade, phone will not prompt update

message of this version until a newer one is available.

• If user selected upgrade, phone will download new software and

upgrade itself automatically. During the upgrade procedure, all
phone features are not available until upgrade finished.

• User can run software update check manually from phone menu /

settings.

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Tip#6

Phone Information

• User can get phone information, such as

software version, IP address, etc., by long­press key ‘2’.

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Tip#7

Configure Line(s)

• User can enter the line configuration by long-press line key

(L1 or L2).

• The phone provide basic line account configuration, such

as,

1. SIP Server Address

2. SIP Server Port

3. SIP User

4. SIP Authentication User

5. SIP Display Name

• To configure other advance line options, user should user

web management portal to modify.

• In line configuration, user can set Auto-Answering and DND

on the individual line.

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Tip#8

Making / Receiving Calls

• ! Press ‘#’ after phone number to dial is not supported.

• User may open audio channel first, such as hands-free (or

line key), handset, or headphone, then dial the number.
The number will be dialed in 5 seconds timeout, or user can
press the OK ‘ ‘ button to dial immediately.

• User can also dial number first in standby screen then (1)

pick handset, (2) turn on headphone/hands-free, (3) press

line key (hands-free), (4) press ‘ ‘ button (hands-free,

default line), to make phone call.

• User can answer incoming calls by open audio channel or

press ‘ ‘ button.

• User may reject an incoming call by pressing Cancel

‘ ‘ button.

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Tip#9

Intelligent Contact Match (ICM)

• ICM allows user to quickly find matched

contact from phonebook or call log without
enter complete number.

• User can enter partial number and matched

contacts will be listed. User can then scroll

up/down the list to find desired contact and
dial the number.

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Tip#10

Switching Hands-free/Headphone

• User can switch audio channel between

hands-free and headphone by long-press
“Hands-free/Headphone” button.

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Tip#11

Call Holding/Resuming

• User can hold a call by pressing Pause/Hold

‘ ‘ button and resume the call by pressing
Resume ‘ ‘ button.

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• Attended

1. During an established call, user can make second

call by (1) press Call-out ‘ ‘ button, (2) line key.

2. After the second call is established, user may press

Transfer ‘ ‘ the first party to the second party and

leave the call.

• Unattended

Tip#12

Call Transfer

1. During an established call, user can press Transfer

‘ ‘ button to dial the transferring number and leave

the call.

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Tip#13

Making Two Concurrent Calls

• During an established call, user can make second

call by (1) press Call-out ‘ ‘ button, (2) line key.

• Or, user can answer an incoming call during an

established call, if Call Waiting is enabled (Enabled
by default).

• User can switch call focus with Hold ‘ ‘ button.

• User may hang up the call which is currently

focused by pressing Hang-up ‘ ‘ button, onhook
handset (handset mode), or press hands-free button

(hands-free/headphone mode).

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Tip#14

Three-way Call

• During an established call, user can make

second call by (1) press call-out ‘ ‘ button,

(2) line key.

• User can join two calls into call conference by

pressing Join ‘ ‘ button, and split calls back

to two separated calls by pressing Split

‘ ‘ button.

• If user hang up the call during conference

(joined), both party will be disconnected.

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Tip#15

Using Web Management

• User can use X3 web management portal

to manage the phone.

• User can get the phone IP address from

the phone. (See Tip#5)

• The default web management

authentication is,

1. Username: admin

2. Password: admin

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