Fanvil i12 User Manual

Fanvil Technology Co., Ltd
HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEA Tel: [phone]
Email: [e-mail] [e-mail] Beijing Tel: [phone] - 1



i12 IP Intercom User Manual

Single button Dual button

Fanvil Technology Co., Ltd
HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEA Tel: [phone]
Email: [e-mail] [e-mail] Beijing Tel: [phone] - 2

Safety Notices

1. Please use the specified power adapter. If special circumstances need to use the power adapter

provided by other manufacturers, please make sure the voltage and current provided in accordance

with the requirements of this product, meanwhile, please use the safety certificated products,

otherwise may cause fire or get an electric shock.

2. When using this product, please do not damage the power cord, or forcefully twist itǃStretch pull or

banding, and not to be under heavy pressure or between items, Otherwise may cause the power cord

damage, thus lead to fire or get an electric shock.

3. Before use, please confirm the temperature and environment humidity suitable for the product work.

(Move the product from air conditioning room to natural temperature, which may cause this product

surface or internal components produce condense water vapor, please open power use it after waiting

for this product is natural drying).

4. Non-technical staff not remove or repair, improper repair or may cause electric shock, fire or

malfunction, etcˈWhich can lead to injury accident, and also can cause your product damage.

5. Do not use fingers, pins, wire and other metal objects, foreign body into the vents and gaps. It may

cause current through the metal or foreign body, which even cause electric shock and injury accident.

If any foreign body or objection falls into the product please stop usage.

6. Please do not discard the packing bags or stored in places where children could reach, if children

trap his head with it, may cause nose and mouth blocked, and even lead to suffocation.

7. Please use this product with normal usage and operating, in bad posture for a long time to use this

product may affect your health.

8. Please read the above safety notices before installing or using this phone. They are crucial for the safe

and reliable operation of the device.

Fanvil Technology Co., Ltd
HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEA Tel: [phone]
Email: [e-mail] [e-mail] Beijing Tel: [phone] - 3

Directory

A. PRODUCT INTRODUCTION ............................................................................................................ 5

1. APPEARANCE OF THE PRODUCT .............................................................................................................. 5

2. BUTTON DESCRIPTION ......................................................................................................................... 5

B. START USING .................................................................................................................................... 5

1. CONNECTING THE POWER SUPPLY AND THE NETWORK .................................................................................. 5

(1) Connecting network ............................................................................................................... 5

(2) Interface specification ............................................................................................................ 6

a) Schematic diagram of peripherals ........................................................................................... 6

b) Interface specification ............................................................................................................ 7

c) Port instructions ..................................................................................................................... 9

2. QUICK SETTING ............................................................................................................................... 10

C. BASIC OPERATION .......................................................................................................................... 11

1. ANSWER A CALL .............................................................................................................................. 11

2. CALL ............................................................................................................................................. 11

3. END CALL ....................................................................................................................................... 11

4. CALL RECORD .................................................................................................................................. 11

D. PAGE SETTINGS ........................................................................................................................... 12

1. BROWSER CONFIGURATION ................................................................................................................ 12

2. PASSWORD CONFIGURATION .............................................................................................................. 12

3. CONFIGURATION VIA WEB ................................................................................................................. 13

(1) BASIC ................................................................................................................................... 13

a) STATUS ................................................................................................................................. 13

b) WIZARD ............................................................................................................................... 14

c) CALL LOG .............................................................................................................................. 16

d) LANGUAGE ........................................................................................................................... 16

e) TIME&DATE .......................................................................................................................... 17

(2) NETWORK ............................................................................................................................ 18

a) WAN .................................................................................................................................... 18

b) LAN ...................................................................................................................................... 21

c) QoS&VLAN ........................................................................................................................... 22

d) WEB FILTER .......................................................................................................................... 24

e) FIREWALL ............................................................................................................................. 25

Fanvil Technology Co., Ltd
HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEA Tel: [phone]
Email: [e-mail] [e-mail] Beijing Tel: [phone] - 4

f) VPN ...................................................................................................................................... 26

g) SECURITY ............................................................................................................................. 27

(3) VOIP ..................................................................................................................................... 28

a) SIP ....................................................................................................................................... 28

b) STUN .................................................................................................................................... 31

(4) INTERCOM ........................................................................................................................... 33

a) FUNCTION KEY ..................................................................................................................... 33

b) AUDIO .................................................................................................................................. 35

c) FEATURE .............................................................................................................................. 36

d) MCAST ................................................................................................................................. 38

e) Action URL ........................................................................................................................... 41

(5) SAFEGUARDING ................................................................................................................... 42

(6) MAINTENANCE ..................................................................................................................... 45

a) AUTO PROVISION ................................................................................................................. 45

b) SYSLOG ................................................................................................................................ 47

c) GONFIG ................................................................................................................................ 48

d) UPDATE ................................................................................................................................ 49

e) ACCESS ................................................................................................................................. 49

f) REBOOT ............................................................................................................................... 50

(7) LOGOUT ............................................................................................................................... 50

E. APPENDIX ...................................................................................................................................... 51

1. TECHNICAL PARAMETERS .................................................................................................................... 51

2. BASIC FUNCTIONS ............................................................................................................................ 52

3. SCHEMATIC DIAGRAM ....................................................................................................................... 52

4. THE RADIO TERMINAL CONFIGURATION NOTICE ........................................................................................ 53

5. THE OTHER FUNCTION SETTINGS ........................................................................................................... 54

Fanvil Technology Co., Ltd
HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEA Tel: [phone]
Email: [e-mail] [e-mail] Beijing Tel: [phone] - 5

A. Product introduction

This product is a fully digital network intercom equipment, its core part adopts mature VOIP

solutions (Broadcom 1190), the performance is stable and reliable; the digital full duplex hands-free,

voice loud and clear; the keys feel comfortable, simple installation, appearance, durable, low power

consumption.

1. Appearance of the product

2. Button description

Buttom

Description

Function

programmable

keys

Ca

n be set to a variety of functions, in order to meet the needs of

different occasions

B. Start Using

Before you start to use equipment, please make the following installation:

1. Connecting the power supply and the network

(1) Connecting network

In prior to this step, please check if your network can work normally and have capacity of broadband

internet access.

Fanvil Technology Co., Ltd
HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEA Tel: [phone]
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z Broadband Router

Connect one end of the network cable to the intercom WAN port, the other end is connected to

your broadband router’s LAN port, so that the completion of the network hardware connections. In

most cases, you must configure your network settings to DHCP mode. Please refer to the detailed

setting ways: D, 3, (2), a) WAN.

z No Broadband Router

Connect one end of the network cable to the intercom WAN port, the other end is connected to

the broadband modem to your LAN port, so that the completion of the network hardware

connections. In most cases, if you are using the cable broadband, you must configure your network

settings to DHCP mode; if you are using the ADSL, you must configure your network settings to PPPoE

mode. Please refer to the detailed setting ways: D, 3, (2), a) WAN.

(2) Interface specification

a) Schematic diagram of peripherals

Fanvil Technology Co., Ltd
HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEA Tel: [phone]
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b) Interface specification

z Expansion board interface

[Notice] Press “#”key for 3 seconds, the controller will report it IP number by itself.

z Motherboard interface

[Notice]LAN port Support two modes:

 Routing mode (It can assign IP Address to LAN port the via the DHCP for each connected device)
 Bridge Mode (LAN port and WAN port are in the same network segment)

Fanvil Technology Co., Ltd
HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEA Tel: [phone]
Email: [e-mail] [e-mail] Beijing Tel: [phone] - 8

z Port description

Port Description

Feature

Picture

CN1 DC Power Input port

Input Range:+9~+16V DC

(Notice

: Plus-n-Minus connection of the Power)

CN6 WAN port

10M/100M Adaptive Ethernet port, connec

ted to the network

CN7 LAN Port

10M/100M Adaptive Ethernet port, connected to the

computer(which can be configured to routing mode, or to bridge

mode)

J9

External Active

Speakers port

One is the audio signal line, one is the GND line(Please connect to

the GND line, otherwise there will be noise)

J6

Audio Recording

output port

By mixing equipment and remote call voice output.

One is the audio signal line, one is the GND line(Please connect to

the GND line, otherwise there will be noise)

Key1/key2/

key3

DSS key port

(programmable keys)

Function keys. Can be defined hot keys, function keys(such as

hanging up, hands

-free), multicast keys

J11

Short circuit output

control Port

Used to control electric locks, alarm lamp and so on

J12

Short circui

t Input

detection Port

Used to connect to infrared detector, magnetic switch, vibration

sensor and other input devices

K3 Tamper s w i t c h

To prevent the remove of host.

Need to be reset by serve or web after the alarm ring.

J10

Status indicator light

p

ort

For an external status instructions (calling, ringing,

network/registered)

Fanvil Technology Co., Ltd
HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEA Tel: [phone]
Email: [e-mail] [e-mail] Beijing Tel: [phone] - 9

c) Port instructions

z External Active Speakers

z Audio Recording output port

z Two short circuit output port
¾ NO: Under the idle state is disconnected (normally open).
¾ COM: Contactor of the Relay (middle).
¾ NC: Under the idle state is connected (normally close)

Fanvil Technology Co., Ltd
HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEA Tel: [phone]
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z Two short circuit input port

z Status lamp interface

2. Quick Setting

The product provides a rich and complete function and parameter setting; users may need to

have a network with SIP protocol in order to understand the related knowledge on behalf of all the

significance of the parameters. In order to high quality voice service and low cost advantage, allowing

users to enjoy the facility brought fast, especially in the listed in this section the basic and necessary to

set options users can quickly get started, no without understanding the complicated SIP protocol.

In this step, please confirm the Internet broadband access can be normal operation, and

complete the connection to the network hardware.

The intercom default for DHCP mode.

¾ A long press # key 3 seconds, automatic voice playing device's IP address, or use the

"iDoorPhoneNetworkScanner.exe " software to find the IP address of the device.

¾ Log on to the WEB device configuration.

Fanvil Technology Co., Ltd
HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEA Tel: [phone]
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¾ In a SIP page configuration service account, user name, parameters that are required for server

address register.

¾ You can settings DSS key in the Webpage(functions key settings -> function key).
¾ You can settings function parameters in the Webpage (Intercom-> feature).

C. Basic operation

1. Answer a call

When calling come, the device automatically answer, in cancel automatic answer and settings

automatic answer time, will hear the bell in the set time, automatic answer after a timeout.

2. call

Configuration shortcut as hot key and setup a number, then press shortcut can call the configured

number immediately.

3. End call

Enable Release key hang up to end call.

4. Call record

The device provides 300 call recording, when the storage space is exhausted, will cover the first call

records. When the device is powered down or reboot, call records will be removed.

You can view the three call records in the Webpage (Basic->call log)

Fanvil Technology Co., Ltd
HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEA Tel: [phone]
Email: [e-mail] [e-mail] Beijing Tel: [phone] - 12

D. Page settings

1. Browser configuration

When the device and your computer successfully connected to the network, the on browsers

enter the IP address of the device. You can see the Webpage management interface the login screen.

Enter the user name and password and click [logon] button to enter the settings screen.

After configuring the equipment, remember to click SAVE under the Maintenance tab. If this is

not done, the equipment will lose the modifications when it is rebooted.

2. Password Configuration

There are two levels of access: root level and general level. A user with root level access can

browse and set all configuration parameters, while a user with general level can set all configuration

parameters except server parameters for SIP.

z Default user with general level:

 Username: guest
 Password: guest

z Default user with root level:

 Username: admin
 Password: admin

Fanvil Technology Co., Ltd
HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEA Tel: [phone]
Email: [e-mail] [e-mail] Beijing Tel: [phone] - 13

3. Configuration via WEB

(1) BASIC

a) STATUS

Status

Field Name

Explanation

Network

Shows the configuration information for WAN and LAN port, including connection

mode of WAN port (Static, DHCP, PPPoE),MAC address, IP address of WAN port and LAN

port, DHCP server, status for LAN port (ENABLED or DISABLED).

Default

Static IP: 192.168.1.128

Accounts

Shows the phone numbers and registration status for the 2 SIP LINES and 1 IAX2 server.

Fanvil Technology Co., Ltd
HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEA Tel: [phone]
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b) WIZARD

Wizard

Field Name

Explanation

Select the appropriate network mode. The equipment supports three network modes:

Static IP mode

The parameters of a Static IP connection must be provided by your ISP.

DHCP mode˖

In this mode, network parameter information will be obtained automatically from a

DHCP server.

PPPoE mode˖

In this mode, you must enter your ADSL account and password.

Static IP mode is selected; Click Next to go to Quick SIP Settings, Click Back to return to the Wizard

screen.

Static IP address

Please enter the Static IP address

Subnet Mask

Please enter the Subnet Mask

IP Gateway

Please enter the IP Gateway

DNS Domain

Set the DNS domain suffix. When the user enter the domain name DNS address

cannot be resolved, the domain equipment to resolve in the domain name.

Primary DNS

Please enter the Primary DNS server address

Secondary DNS

Please enter the Secondary DNS server address

Fanvil Technology Co., Ltd
HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEA Tel: [phone]
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Field Name

Explanation

Quick SIP Settings

Display Name

The name shown in caller ID

Server Address

SIP server address either IP address or URI

Server Port

SIP server port (usually 5060)

User

Login name or Authentication IDDŽ

Password

SIP password

SIP User

Phone number

Enable

Registration

Submits registration information. Normally checked

Displays detailed information for manual configuration.

After selecting DHCP and clicking NEXT, the Quick SIP Settings screen will appear. Click Back to return

to the Wizard screen. Click Next to go to the Summary screen.

If PPPoE is selected, this screen will appear. Enter the information provided by the ISP. Click Next to go

to Quick SIP Setting. Click Back to return to the Wizard screen.

Click Finish button to save settings and reboot. After the reboot, SIP calls can be made.

Fanvil Technology Co., Ltd
HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEA Tel: [phone]
Email: [e-mail] [e-mail] Beijing Tel: [phone] - 16

c) CALL LOG

Outgoing call logs can be seen on this page

Call log

Field Name

Explanation

Start time

Start time of the outgoing call

Duration

Duration of the outgoing call

Dialed calls

Account, protocol, and line of the outgoing call

Type

The call records of type

d) LANGUAGE

Set the current language.

Fanvil Technology Co., Ltd
HQ Add: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEA Tel: [phone]
Email: [e-mail] [e-mail] Beijing Tel: [phone] - 17

e) TIME&DATE

TIME&DATE

Field Name

Explanation

System Current Time

Display the current time

SNTP Settings

Enable SNTP

Enable or Disable SNTP

DHCP Time

If this is enabled, equipment will synchronize time with DHCP server

Primary Server

IP address of Primary SNTP Server

Secondary

Server

IP address of Secondary SNTP Server
Time zone

Local Time Zone