FANVIL FANVIL I63 User guide

Software Version:0.0.14

i61&i62&i63&i64

User Manual

Release Date：2021/10/25

１

Directory

Directory

1

2

3

4

5

6

................................................................................................................................................................

Picture

Table

Safety Instruction

Overview

Install Guide

User Guide

................................................................................................................................................................

..................................................................................................................................................................

.............................................................................................................................................................

........................................................................................................................................................

5.1

Use POE or external Power Adapter

5.2

Appendix

5.2.1 Common command modes

5.2.2 LED status

...........................................................................................................................................................

6.1

Interface description

6.2 Interface description

6.3

Installation instructions

6.3.1 Installation

................................................................................................................................................

.....................................................................................................

...............................................................................................................................................

............................................................................................................

.......................................................................................................................................

.............................................................................................................................

...............................................................................................................................

........................................................................................................................

......................................................................................................................................

１

４

６

1

2

3

3

3

3

4

6

6

8

9

9

6.3.2 Device IP address

6.4 WEB configuration

6.5 SIP Configurations

6.6 Door opening operation

7

Basic Function

7.1 Swipe to open the door

7.2 Remote Door Opening

7.3 Password to Open Door

7.4 Making Calls

7.5 Answering Calls

7.6 End of the Call

7.7 Auto Answer

7.8

8

Advance Function

8.1 Intercom

8.2

...................................................................................................................................................

Call Waiting

MCAST

.........................................................................................................................................

.............................................................................................................................................

................................................................................................................................................

.................................................................................................................................................

............................................................................................................................

................................................................................................................................

.................................................................................................................................

........................................................................................................................

.................................................................................................................

.......................................................................................................................

...................................................................................................................

.....................................................................................................................................

...............................................................................................................................

...............................................................................................................................

.......................................................................................................................................

9

10

10

11

12

12

12

13

14

14

14

15

16

17

17

17

8.3 Hotspot

9

Web Configurations

9.1

Web Page Authentication

..................................................................................................................................................

..........................................................................................................................................

...................................................................................................................

19

21

21

２

9.2 System >> Information

........................................................................................................................

21

9.3 System >> Account

..............................................................................................................................

9.4 System >> Configurations

9.5 System >> Upgrade

.............................................................................................................................

9.6 System >> Auto Provision

9.7 System >> FDMS

9.8 System >> Tools

9.9 System >> Reboot

9.10 Network >> Basic

..................................................................................................................................

...................................................................................................................................

...............................................................................................................................

...............................................................................................................................

9.11 Network >> service port

9.12 Network >> VPN

9.13 Network >> Advanced

9.14 Line >> SIP

9.15 Line >> SIP Hotspot

9.16 Line >> Dial Plan

9.17 Line >> Action Plan

9.18 Line >> Basic Settings

9.19 Line >> PTCR-XR

................................................................................................................................

.......................................................................................................................

.........................................................................................................................................

...........................................................................................................................

................................................................................................................................

............................................................................................................................

........................................................................................................................

................................................................................................................................

...................................................................................................................

...................................................................................................................

...................................................................................................................

22

22

23

25

28

28

29

29

31

32

33

34

39

39

42

42

44

9.20 Intercom settings >> Features

9.21 Intercom settings >> Media

...........................................................................................................

..............................................................................................................

9.22 Intercom settings>>Camera Settings

9.23 Intercom Setting >> MCAST

9.24 Intercom Setting >> Action URL

9.25 Intercom Setting >> Time/Date

9.26 Intercom settings>>Time plan

9.27 Intercom settings >> Tone

9.28 Intercom settings >> Led

9.29 Call list >> Call List

9.30 Call list >> Web Dial

9.31 Function key

.............................................................................................................................

...........................................................................................................................

......................................................................................................................................

9.32 Security >> Web filter

9.33 Security >> Trust Certificates

9.34 Security >> Device Certificates

9.35 Security >> Firewall

9.36 Device log

..........................................................................................................................................

...........................................................................................................................

..............................................................................................................

........................................................................................................

........................................................................................................

..........................................................................................................

................................................................................................................

...................................................................................................................

.......................................................................................................................

.........................................................................................................

......................................................................................................

................................................................................................

45

49

50

54

54

55

56

57

58

58

59

59

63

64

65

66

67

9.37 Security settings

................................................................................................................................

9.38 EGS Setting >> Features

9.39 EGS Setting >> Relay

.........................................................................................................................

....................................................................................................................

67

71

72

３

9.40 EGS Setting >> Card

...........................................................................................................................

73

9.41 EGS Setting >> Password

9.42 EGS Setting >> Time Profile

9.43 EGS Setting >> Logs

10 Trouble Shooting

.............................................................................................................................................

10.1 Get device system information

10.2 Reboot device

......................................................................................................................................

10.3 Device factory reset

10.4 Network Packets Capture

10.5 Get device log

......................................................................................................................................

10.6 Common Trouble Cases

.................................................................................................................

...............................................................................................................

...........................................................................................................................

...........................................................................................................

............................................................................................................................

...................................................................................................................

......................................................................................................................

74

76

77

78

78

78

78

78

78

79

４

1 Picture

Picture 1 - i61 Panel

Picture 2 - i62 Panel

Picture 3 - i63 Panel

Picture 4 - i64 Panel

Picture 5 - Interface

Picture 6 - Installation

Picture 7 - WEB Login

Picture 8 - SIP Line Configuration

Picture 9 - Card

Picture 10 - Remote Door Opening

Picture 11 - Remote Door Opening

Picture 12 - Function Setting

Picture 13 - WEB line enable auto answer

Picture 14 - Enable auto answer for IP calls

Picture 15 - Call Waiting

Picture 16 - Call Waiting tone

Picture 17 - WEB Intercom

..............................................................................................................................

..............................................................................................................................

..............................................................................................................................

..............................................................................................................................

..............................................................................................................................

..........................................................................................................................

.........................................................................................................................

.......................................................................................................

...................................................................................................................................

....................................................................................................

....................................................................................................

..............................................................................................................

.....................................................................................................................

.............................................................................................................

.................................................................................................................

.........................................................................................

.......................................................................................

6

6

7

7

8

9

10

11

12

13

13

14

15

15

16

16

17

Picture 18 - MCAST

Picture 19 - SIP hotspot

Picture 20 - WEB Account

Picture 21 - System Setting

Picture 22 - Upgrade

Picture 23 - Web page firmware upgrade

Picture 24 - Auto provision settings

Picture 25 - FDMS

Picture 26 - Tools

Picture 27 - Network Basic Setting

Picture 28 - Service port setting interface

Picture 29 - Network VPN Settings

Picture 30 - Network Setting

Picture 31 - SIP

Picture 32 - Dial Plan

Picture 33 - Custom setting of dial - up rules

Picture 34 - Dial rules table (1)

.............................................................................................................................

......................................................................................................................

...................................................................................................................

................................................................................................................

..........................................................................................................................

..........................................................................................

...................................................................................................

...............................................................................................................................

................................................................................................................................

.....................................................................................................

.........................................................................................

....................................................................................................

..............................................................................................................

....................................................................................................................................

..........................................................................................................................

...........................................................................................................

.....................................................................................

18

20

22

22

23

24

26

28

29

30

31

32

34

35

39

40

41

Picture 35 - Dial rules table (2)

Picture 36 - Action Plan

......................................................................................................................

...........................................................................................................

41

42

５

Picture 37 - Basic Settings

..................................................................................................................

43

Picture 38 - Line Basic Setting

Picture 39 - RTCP-XR

Picture 40 - Features

...........................................................................................................................

..........................................................................................................................

Picture 41 - Media Settings

Picture 42 - Camera Settings

Picture 43 - SnapShot

.........................................................................................................................

Picture 44 - Action URL

Picture 45 - Time/Date

Picture 46 - Time Plan

Picture 47 - Tone

Picture 48 - Led

........................................................................................................................

.................................................................................................................................

...................................................................................................................................

Picture 49 - Webpage Dial

............................................................................................................

................................................................................................................

..............................................................................................................

.......................................................................................................................

.......................................................................................................................

..................................................................................................................

Picture 50 - Function Key Settings

Picture 51 - Memory Key

Picture 52 - Multicast

Picture 53 - WEB filter

Picture 54 - Trust Certificates

....................................................................................................................

.......................................................................................................................

........................................................................................................................

.............................................................................................................

.....................................................................................................

43

44

45

49

50

54

55

55

57

58

58

59

60

62

63

64

65

Picture 55 - Device Certificates

Picture 56 - Firewall

............................................................................................................................

Picture 57 - Firewall rules list

..........................................................................................................

.............................................................................................................

Picture 58 - Delete firewall rules

Picture 59 - Security Settings

.............................................................................................................

Picture 60 - ESG Feature Settings

Picture 61 - Relay

Picture 62 - Card

Picture 63 - Password Rule

Picture 64 - Time Profile

Picture 65 - Logs

................................................................................................................................

.................................................................................................................................

.................................................................................................................

.....................................................................................................................

.................................................................................................................................

........................................................................................................

.......................................................................................................

65

66

67

67

68

71

72

73

74

76

77

６

2 Table

Table 1 - Common command mode

Table 2 - i61&i62 LED status

Table 3 - i63 LED status

Table 4 - i64 LED status

Table 5 - Panel introduction

Table 6 - Interface

Table 7 - Configuration instructions

Table 8 - Intercom

Table 9 - MCAST

Table 10 - SIP Hotspot

Table 11 - Firmware upgrade

Table 12 - Auto Provision

Table 13 - FDMS

Table 14 - Network Basic Setting

Table 15 - Server Port

Table 16 - Network Setting

Table 17 - SIP

.................................................................................................................................

...............................................................................................................................

..................................................................................................................................

..................................................................................................................................

......................................................................................................................................

.................................................................................................................

.........................................................................................................................

.........................................................................................................................

.................................................................................................................

........................................................................................................................

.............................................................................................................

....................................................................................................................

........................................................................................................

.........................................................................................................................

.................................................................................................................

....................................................................................................

...................................................................................................

3

4

4

5

7

8

10

17

18

19

24

26

28

30

31

34

35

Table 18 - Phone 7 dialing methods

Table 19 - Dial - up rule configuration table

Table 20 - Action Plan

Table 21 - Line Basic Setting

Table 22 - set RTCP-XR

Table 23 - Feature Parameters

Table 24 - Media Setting

Table 25 - Camera Settings

Table 26 - action URL

Table 27 - Time/Date

Table 28 - Time Plan

Table 29 - Function Key Settings

Table 30 - Memory Key

Table 31 - Web Multicast

Table 32 - Web Firewall

Table 33 - Security Settings

Table 34 - ESG Feature Parameters

.........................................................................................................................

...............................................................................................................

........................................................................................................................

.....................................................................................................................

.................................................................................................................

..........................................................................................................................

..........................................................................................................................

...........................................................................................................................

.......................................................................................................................

....................................................................................................................

......................................................................................................................

................................................................................................................

...................................................................................................

...........................................................................................................

........................................................................................................

....................................................................................................

......................................................................................

39

40

42

43

44

45

49

50

54

55

57

60

62

63

66

68

71

Table 35 - Relay

Table 36 - Card rule

...................................................................................................................................

............................................................................................................................

72

73

７

Table 37 - Time to add the card, automatically generatedd Rule

.....................................................

74

Table 38 - Time Profile

Table 39 - Logs

....................................................................................................................................

Table 40 - Trouble Cases

........................................................................................................................

.....................................................................................................................

76

77

79

1

3 Safety Instruction

Please read the following safety notices before installing or using this unit. They are

crucial for the safe and reliable operation of the device.

 Please use the external power supply that is included in the package. Other power

supply may cause damage to the phone and affect the behavior or induce noise.

 Before using the external power supply in the package, please check the home

power voltage. Inaccurate power voltage may cause fire and damage.

 Please do not damage the power cord. If power cord or plug is impaired, do not use

it because it may cause fire or electric shock.

 Do not drop, knock or shake the phone. Rough handling can break internal circuit

boards.

 This phone is designed for indoor environment. Do not install the device in places

where there is direct sunlight. Also do not put the device on carpets or cushions. It

may cause fire or breakdown.

 Before using the product, please confirm that the temperature and humidity of the

environment meet the working requirements of the product.

 Avoid wetting the unit with any liquid.

 Do not attempt to open it. Non-expert handling of the device could damage it.

Consult your authorized dealer for help, or else it may cause fire, electric shock and

breakdown.

 Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it.

Wipe it with a soft cloth that has been slightly dampened in a mild soap and water

solution.

 When lightning, do not touch power plug, it may cause an electric shock.

 Do not install this phone in an ill-ventilated place. You are in a situation that could

cause bodily injury. Before you work on any equipment, be aware of the hazards

involved with electrical circuitry and be familiar with standard practices for

preventing accidents.

2

4 Overview

i61&i62&i63&i64 is a SIP Audio and Video Door Phone specially developed for the

needs of users in the security industry. It has the advantages of high reliability and

high-quality audio/video. It integrates intelligent security and audio and video access

control into one. Can provide users with quality access control security and

communication intercom services.

3

5 Install Guide

Action behavior

Description

Standby report IP

In standby mode, long press the speed dial button for 3 seconds,
there will be a toot sound will 5 seconds, please press the speed
dial button once within 5 seconds, the toot sound will stop
automatically reporting IP.
Note: I63 press the first speed dial button.

I64 press the button in the upper right corner .

Switch network
mode

In the standby mode, long-press the speed dial button for 3
seconds and the beep will last for 5 seconds. Within 5 seconds,
press the speed dial button three times quickly to switch to the
network mode.
If there is no IP at present, switch to the default static IP
(192.168.1.128).
Then switch to DHCP mode when it is the default static IP
(192.168.1.128)

5.1 Use POE or external Power Adapter

i61&i62&i63&i64 called as ‘the device’ hereafter, supports two power supply modes,
power supply from external power adapter or over Ethernet (POE) complied switch.

POE power supply saves the space and cost of providing the device additional power
outlet. With a POE switch, the device can be powered through a single Ethernet cable
which is also used for data transmission. By attaching UPS system to POE switch, the
device can keep working at power outage just like traditional PSTN telephone which is
powered by the telephone line.

For users who do not have POE equipment, the traditional power adaptor should be used.
If the device is connected to a POE switch and power adapter at the same time, the power
adapter will be used in priority and will switch to POE power supply once it fails.

Please use the power adapter and the POE switch met the specifications to ensure the
device work properly.

Appendix

5.2

5.2.1 Common command modes

Table 1- Common command mode

4

When DHCP gets to IP, then do not switch and report the IP
directly.
Report the IP after the successful switch.

Voice loop mode

After you press the speeddial button twice, the device enters the
voice loopback mode. After you press the MIC speaker, you can
check the voice related problems. After you press the speeddial
button again, you can exit the voice loopback mode

5.2.2 LED status

Type

Indicator status

Indicator status

LED light

Steady green

Standby (No registration, normal network)

Steady cyan

Registration success

Cyan light flash

talking/Calling/going

Red slow flash

Registration failed

Red slow flash

Network anomaly

Orange light flash

Upgrade and restore factory

Card reader indicator
light

Steady

Standby
Flashing 1s

A credit card

Type

Indicator status

Status indicators

LED light

Steady green

Standby (No registration, normal network)

Steady cyan

Registration success

Cyan light flash

talking/Calling/going

Red slow flash

Registration failed

Red slow flash

Network anomaly

Orange light flash

Upgrade and restore factory

Card reader indicator
light

Steady

Standby
Flashing 1s

A credit card

i61 and i62 indicators have the same position and behavior

Table 2 - i61&i62 LED status

i63 has five key indicators, the same color in each state

Table 3 - i63 LED status

i64 has a status indicator. The color of keyboard backlight does not change according to device

status.

5

Table 4 - i64 LED status

Type

Indicator status

Indicator status

LED light

Steady green

Standby (No registration, normal network)

Steady cyan

Registration success

Cyan light flash

talking/Calling/going

Red slow flash

Registration failed

Red slow flash

Network anomaly

Orange light flash

Upgrade and restore factory

Card reader indicator
light

Steady

Standby
Flashing 1s

A credit card

6

6 User Guide

Speaker

Photosensitive

Distance sensor

MIC

IP Camera

Photosensitive

IP Camera

MIC

Distance sensor

Infrared lamp

Speaker

DSS key

Infrared lamp

DSS key

RFID area

RFID area

6.1 Interface description

Picture 1 - i61 Panel

Picture 2 - i62 Panel

7

Picture 3 - i63 Panel

Number

Name

Description

1

IP Camera
Infrared lamp

Video signal acquisition and transmission

2

MIC

Audio acquisition

3

DSS key

For speed dial, multicast, intercom, IP broadcast and
other functions

4

RFID area

Identification card

5

Speaker

Play sound

5

Photosensitive

Difficulty of sensing light

7

Distance sensor

The distance between the sensing device and the
object

DSSkey

Photosensitive

Distance sensor

IP Camera

MIC

Infrared lamp

Speaker

Dialing key

Photosensitive

Distance sensor

Speaker

RFID area

Infrared lamp

IP Camera

MIC

LED

RFID area

Picture 4 - i64 Panel

Table 5 - Panel introduction

8

6.2 Interface description

SN

Description

①

Ethernet interface: standard RJ45 interface, 10/100M adaptive, it is
recommended to use five or five types of network cable

②

Two groups of short-circuit input detection interfaces: for connecting
switches, infrared probes, door magnets, vibration sensors and other
input devices

③

Wiggins interface

④

RS485 interface

⑤

Power interface: 12V/1A input，UP-positive electrode，DOWN-negative
electrode

⑥、⑦

Two groups of short-circuit output control interface: used to control
electric locks, alarms, etc.

⑧

Line out interface，accessibility aids for the deaf

②

③

④

⑤

⑥

⑧

⑦

①

Open the rear case of the device, there is a row of terminal blocks for connecting the
power supply, electric lock control, etc. The connection is as follows:

Picture 5 - Interface

Table 6 - Interface

9

6.3 Installation instructions

6.3.1 Installation

1. Draw the installation holes on the wall according to the installation dimension drawing
provided by the equipment, use an electric drill to make the vacant place, after drilling the
hole, remove the installation dimension drawing, and use a hammer to drive the plastic
plug into the drilled hole;

2. Use a screwdriver to loosen the 4 screws on the back, separate the back shell from the
wall bracket, and lock the screws on the back of the device at the same time;

3. Align the screw holes of the wall bracket with the holes made on the wall, and fix it to
the wall with the supplied screws;

4. Pass all the wires through the silicone plug in the middle of the bottom shell. All wires
need to reserve a length of 15-20cm.

5. Hang the device and the wall bracket tightly from top to bottom, and tighten the screws
at the bottom

Picture 6 - Installation

6.3.2 Device IP address

Method 1:
Open the iDoorPhone Network Scanner. Press the Refresh button to search the device
and find the IP address.

Method 2:
Connect the speaker, touch and hold the speed-dial button for 3 seconds (30 seconds
after power on), wait for the speaker to beep. Press the speed-dial button within 5
seconds, and the system will automatically announce the IP address by voice.

Method 3：

10

Touch and hold the speed-dial button for 3 seconds, wait for the speaker to beep, press

Default configuration

DHCP mode

Default enable

Static IP

192.168.1.128

Voice read IP address

Touch and hold the speed-dial

button for 3 seconds, press the

speed dial button one times within 5

seconds

Server port

80

the speed-dial button three times within 5 seconds, and the system will automatically
announce the IP address by voice after successfully switching to the network mode.

Table 7 - Configuration instructions

6.4 WEB configuration

When the device and your computer are successfully connected to the network, enter
the IP address of the device on the browser as http://xxx.xxx.xxx.xxx/ and you can see the
login interface of the web page management.

The username and password should be correct to log in to the web page. The default
username and password are "admin". For the specific details of the operation of the
web page, please refer to 9 Web Configurations

SIP Configurations

6.5

At least one SIP line should be configured properly to enable the telephony service. The
line configuration is like a virtualized SIM card. Just like a SIM card on a mobile phone, it
stores the service provider and the account information used for registration and
authentication. When the device is applied with the configuration, it will register the device
to the service provider with the server’s address and user’s authentication as stored in the
configurations.

The SIP line configuration should be set via the WEB configuration page by entering the

Picture 7 - WEB Login

11

correct information such as phone number, authentication name/password, SIP server
address, server port, etc. which are provided by the SIP server administrator.

 WEB interface ： After login into the phone page, enter [Line] >> [SIP] and select

SIP1/SIP2 for configuration, click apply to complete registration after configuration, as

shown below:

Picture 8 - SIP Line Configuration

Door opening operation

6.6

Unlock the door in the following five ways:

1) Open the door by swiping the RFID card, which supports IC card and ID card.

2) The access control helps to call owner, and the owner enters the remote opening
password to open the door.

3) The other device helps to call the door phone, enters the corresponding remote

authentication code, and opens the door after timeout or the password check
length is reached (the authentication code shall be configured in the access list).

4) The door can be opened through the indoor door button when the door phone is
in any state.

5) Timed door opening: automatically opens the door in a predetermined time period
by setting a timed task.

12

7 Basic Function

7.1 Swipe to open the door

 Access control settings on web page→EGS Setting→Add Card Rule→Select " Type"
(Normal card provides open door function, Add card and Del card provides add and delete
card function. Default Normol card)

Entere your name and card number (just enter the first 10 digits of the card number),



and clicking "Add" to add the card to the list.
Access the card reading area of the device through the configured ID card



to open the door.

Picture 9 - Card

Remote Door Opening

7.2

Set access control on the web page→ EGS Setting→Password→ Add password rule



→ Select "Remote "
Enter your name, password and number, add to the password list.



The owner answers the access control call and presses " * "(default password) or



"123456" (new password) to open the door for visitors.

13

Picture 10 - Remote Door Opening

Password to Open Door

7.3

 Configure access on Web→EGS Setting →Password → Add password rule → Select

"Local " (only the i64 supports local password access)

 Enter your your name and password password to the password list.
 Owners and visitors can open the door by entering "6789" (default password) or

"123456" (new password) by using the keypad.

Picture 11 - Remote Door Opening

14

7.4 Making Calls

After setting the function key to Hot key and setting the number, press the function

key to immediately call out the set number, as shown below:

Picture 12 - Function Setting

See detailed configuration instructions 9.26 Function Key
After setting the speed dial according to the above settings, i64 can directly dial the set

number by pressing the management center button .

You can also press the dial button first , then enter the number you want to call, and

automatically call after timeout.

Answering Calls

7.5

After setting up the automatic answer and setting up the automatic answer time, it will
hear the ringing bell within the set time and automatically answer the call after timeout.
Cancel automatic answering. When a call comes in, you will hear the ringing bell and will
not answer the phone over time.

End of the Call

7.6

You can hang up the call through the Release key (you can set the function key as the
Release key) or turn on the speed dial button to hang up the call. See detailed
configuration instructions 9.26 Function Key.

i64 can also use the back button to hang up the call.

15

7.7 Auto Answer

The user can turn off the auto-answer function (enabled by default) on the device
webpage, and the ring tone will be heard after the shutdown, and the auto-answer will not
time out.

Web interface:
Enter [Line] >> [SIP], Enable auto answer and set auto answer time and click submit.

Picture 13 - WEB line enable auto answer

SIP P2P auto answering：
Enter [Line]>>[Basic settings],Enable auto answer and set auto answer time and click
submit.

Picture 14 - Enable auto answer for IP calls

 Auto Answer Timeout（0~120）

16

The range can be set to 0~120s, and the call will be answered automatically when the
timeout is set.

Call Waiting

7.8

 Enable call waiting: new calls can be accepted during a call.
 Disable call waiting: new calls will be automatically rejected and a busy signal will be

prompted.

 Enable call waiting tone: when you receive a new call on the line, the device will

beep.
Users can enable/disable call waiting in the device interface and the web interface.
 Web interface: enter [Intercom Settings] >> [Features], enable/disable call waiting,

enable/disable call waiting tone.

Picture 15 - Call Waiting

Picture 16 - Call Waiting tone

17

8 Advance Function

Parameters

Description

Enable Intercom

When the intercom system is enabled, the device will
accept the SIP header call-info of the Call request
Command automatic call

Enable Intercom Barge

If the option is enabled, device will answer the intercom
call automatically while it is in a normal call, and it will
reject new intercom call if there is already one intercome
call

Enable Intercom Mute

Enable mute during intercom mode

Enable Intercom Ringing

If the incoming call is intercom call, the device plays the
intercom tone.

8.1 Intercom

The equipment can answer intercom calls automatically.

Picture 17 - WEB Intercom

Table 8 - Intercom

MCAST

8.2

This feature allows user to make some kind of broadcast call to people who are in
multicast group. User can configure a multicast DSS Key on the phone, which allows user
to send a Real Time Transport Protocol (RTP) stream to the pre-configured multicast
address without involving SIP signaling. You can also configure the phone to receive an
RTP stream from pre-configured multicast listening address without involving SIP
signaling. You can specify up to 10 multicast listening addresses.

18

Picture 18 - MCAST

Parameters

Description

Enable Auto Mcast

Send the multicast configuration information by Sip Notify
signaling, and the device will configure the information to the
system for multicast listening or cancel the multicast listening
in the system after receiving the information

Auto Mcast Timeout
Delete Time

When a multicast call does not end normally, but for some
reason the device can no longer receive a multicast RTP
packet, this configuration cancels the listening after a
specified time

SIP Priority

Defines the priority in the current call, with 1 being the highest
priority and 10 the lowest.

Intercom Priority

Compared with multicast and SIP priority, high priority is
pluggable and low priority is rejected

Enable Page Priority

Regardless of which of the two multicast groups is called in
first, the device will receive the higher priority multicast first.

Enable Mcast Tone

When enabled, play the prompt sound when receiving
multicast

Name

Listened multicast server name

Host:port

Listened multicast server’s multicast IP address and port.

Table 9 - MCAST

Multicast：

 Go to web page of [Function Key] >> [Function Key], select the type to

multicast, set the multicast address, and select the codec.

 Click Apply.

 Set up the name, host and port of the receiving multicast on the web page of

19

[Intercom Settings] >> [MCAST].

Parameters

Description

Enable
Hotspot

Enable or disable hotspot
Mode

This device can only be used as a client

Monitor Type

The monitoring type can be broadcast or multicast. If you want to
restrict broadcast packets in the network, you can choose
multicast. The type of monitoring on the server side and the client
side must be the same, for example, when the device on the client
side is selected for multicast, the device on the SIP hotspot server
side must also be set for multicast

Monitor
Address

The multicast address used by the client and server when the
monitoring type is multicast. If broadcasting is used, this address
does not need to be configured, and the system will communicate
by default using the broadcast address of the device's wan port IP

Remote Port

Fill in a custom hotspot communication port. The server and client
ports need to be consistent

Name

Fill in the name of the SIP hotspot. This configuration is used to
identify different hotspots on the network to avoid connection
conflicts

Line Settings

Sets whether to enable the SIP hotspot function on the
corresponding SIP line

 Press the DSSKey of Multicast Key which you set.

 Receive end will receive multicast call and play multicast automatically.

MCAST Dynamic：

Description: send multicast configuration information through SIP notify signaling.

After receiving the message, the device configures it to the system for multicast

monitoring or cancels multicast monitoring in the system.

8.3 Hotspot

SIP hotspot is a simple utility. Its configuration is simple, which can realize the function of
group vibration and expand thequantity of sip account. Take one device A as the SIP
hotspot and the other devices (B, C) as the SIP hotspot client. When someone calls
device A, devices A, B, and C will ring, and if any of them answer, the other devices will
stop ringing and not be able to answer at the same time. When A B or C device is called
out, it is called out with A SIP number registered with device A.

Table 10 - SIP Hotspot

Client Settings

As a SIP hotspot client, there is no need to set up a SIP account, which is automatically

：

20

acquired and configured when the device is enabled. Just change the mode to "client" and
the other options are set in the same way as the hotspot.

Picture 19 - SIP hotspot

The device is the hotspot server, and the default extension is 0. The device ACTS as a
client, and the extension number is increased from 1 (the extension number can be
viewed through the [SIP hotspot] page of the webpage).

Calling internal extension:
 The hotspot server and client can dial each other through the extension number

before
 Extension 1 dials extension 0

21

9 Web Configurations

9.1 Web Page Authentication

Users can log into the device's web page to manage user device information and operate
the device. Users must provide the correct user name and password to log in. If the
password is entered incorrectly three times, it will be locked and can be entered again
after 5 minutes.
The details are as follows:

If an IP is logged in more than the specified number of times with a different user



name, it will be lockedIf a user name logs in more than a specified number of times on

a different IP, it is also locked

System >> Information

9.2

User can get the system information of the device in this page including,

Model



Hardware



Software



Uptime



Last uptime



MEMInfo



System time



And summarization of network status,

Network Mode



MAC



IP



Subnet mask



Default getaway



Besides, summarization of SIP account status,

SIP User



SIP account status (Registered / Unapplied / Trying / Timeout )



22

9.3 System >> Account

Picture 20 - WEB Account

On this page the user can change the password for the login page.

Users with administrator rights can also add or delete users, manage users, and set
permissions and passwords for new users.

System >> Configurations

9.4

On this page, users with administrator privileges can view, export, or import the
phone configuration, or restore the phone to factory Settings.

Picture 21 - System Setting

23

 Export Configurations

Right click to select target save as, that is, to download the device's configuration file,
suffix “.txt”. (note: profile export requires administrator privileges)

 Import Configurations

Import the configuration file of Settings. The device will restart automatically after
successful import, and the configuration will take effect after restart

 Clear Configurations

Select the module in the configuration file to clear.
SIP: account configuration.
AUTOPROVISION: automatically upgrades the configuration
TR069:TR069 related configuration
MMI: MMI module, including authentication user information, web access protocol, etc.
DSS Key: DSS Key configuration

 Clear Tables

Select the local data table to be cleared, all selected by default.

 Reset Phone

The phone data will be cleared, including configuration and database tables.

System >> Upgrade

9.5

Picture 22 - Upgrade

Upgrade the software version of the device, and upgrade to the new version through the
webpage. After the upgrade, the device will automatically restart and update to the new
version.
Click select, select the version and then click upgrade.
Upgrade the ringtone,support wav and MP3 format.

24

Firmware Upgrade：

Parameter

Description

Upgrade server

Enable Auto Upgrade

Enable automatic upgrade, If there is a new version
txt and new software firmware on the server, phone
will show a prompt upgrade message after Update
Interval.

Upgrade Server Address1

Set available upgrade server address.

Upgrade Server Address2

Set available upgrade server address.

Update Interval

Set Update Interval.

Firmware Information

Current Software Version

It will show Current Software Version.

Server Firmware Version

It will show Server Firmware Version.

[Upgrade] button

If there is a new version txt and new software
firmware on the server, the page will display version
information and upgrade button will become available;
Click [Upgrade] button to upgrade the new firmware.

New version description
information

When there is a corresponding TXT file and version
on the server side, the TXT and version information
will be displayed under the new version description
information.

 Web page： Login phone web page, go to [System] >> [Upgrade].

Picture 23 - Web page firmware upgrade

Table 11 - Firmware upgrade

25

 The file requested from the server is a TXT file called vendor_model_hw10.txt.Hw

followed by the hardware version number, it will be written as hw10 if no difference on

hardware. All Spaces in the filename are replaced by underline.
 The URL requested by the phone is HTTP:// server address/vendor_Model_hw10

.txt ： The new version and the requested file should be placed in the download

directory of the HTTP server, as shown in the figure:

 TXT file format must be UTF-8
 vendor_model_hw10.TXT The file format is as follows：

Version=1.6.3 #Firmware

Firmware=xxx/xxx.z #URL， Relative paths are supported and absolute paths are

possible, distinguished by the presence of protocol headers.

BuildTime=2018.09.11 20:00

Info=TXT|XML

Xxxxx

Xxxxx

Xxxxx

Xxxxx
 After the interval of update cycle arrives, if the server has available files and versions,

the phone will prompt as shown below. Click [view] to check the version information

and upgrade.

System >> Auto Provision

9.6

Webpage: Login and go to [System] >> [Auto provision].

26

Picture 24 - Auto provision settings

Auto Provision

Parameters

Description

Basic settings

CPE Serial
Number

Display the device SN

Authentication
Name

The user name of provision server

Authentication
Password

The password of provision server

Configuration File
Encryption Key

If the device configuration file is encrypted , user should add the
encryption key here

General
Configuration File
Encryption Key

If the common configuration file is encrypted, user should add the
encryption key here

Save Auto
Provision
Information

Save the HTTP/HTTPS/FTP user name and password. If the
provision URL is kept, the information will be kept.

Download
Common Config
enabled

Whether phone will download the common configuration file.

Devices support SIP PnP, DHCP options, Static provision, TR069. If all of the 4 methods
are enabled, the priority from high to low as below:

PNP>DHCP>TR069> Static Provisioning

Transferring protocol: FTP、TFTP、HTTP、HTTPS

Table 12 - Auto Provision

27

Enable Get
Digest From
Server

When the feature is enable, if the configuration of server is
changed, phone will download and update.

DHCP Option

Option Value

Configure DHCP option, DHCP option supports DHCP custom
option | DHCP option 66 | DHCP option 43, 3 methods to get the
provision URL. The default is Option 66.

Custom Option
Value

Custom Option value is allowed from 128 to 254. The option value
must be same as server define.

Enable DHCP
Option 120

Use Option120 to get the SIP server address from DHCP server.

DHCPv6 Option

Option Value

Configure DHCPv6 option, DHCPv6 option supports custom option
| option 66 | option 43, 3 methods to get the provision URL. The
default is Disable.

Custom Option
Value

Custom option number. Must be from 128 to 254.

Enable DHCP
Option 120

Set the SIP server address through DHCP option 120.

SIP Plug and Play (PnP)

Enable SIP PnP

Whether enable PnP or not. If PnP is enabled, phone will send a
SIP SUBSCRIBE message with broadcast method. Any server can
support the feature will respond and send a Notify with URL to
phone. Phone could get the configuration file with the URL.

Server Address

Broadcast address. As default, it is 224.0.0.0.

Server Port

PnP port

Transport
Protocol

PnP protocol, TCP or UDP.
Update Interval

PnP message interval.

Static Provisioning Server

Server Address

Provisioning server address. Support both IP address and domain
address.

Configuration File
Name

The configuration file name. If it is empty, phone will request the
common file and device file which is named as its MAC address.
The file name could be a common name, $mac.cfg, $input.cfg. The
file format supports CFG/TXT/XML.

Protocol Type

Transferring protocol type ，supports FTP、TFTP、HTTP and
HTTPS

Update Interval

Configuration file update interval time. As default it is 1, means
phone will check the update every 1 hour.

Update Mode

Provision Mode.

1. Disabled.

2. Update after reboot.

28

3. Update after interval.

Static Provisioning Server

TR069

Enable TR069

Enable TR069 after selection

ACS Server Type

There are 2 options Serve type, common and CTC.

ACS Server URL

ACS server address

ACS User

ACS server username (up to is 59 character)

ACS Password

ACS server password (up to is 59 character)

Enable TR069
Warning Tone

If TR069 is enabled, there will be a prompt tone when connecting.
TLS Version

TLS Version

STUN
server address

Enter the STUN address
Enable the STUN

Enable the STUN

System >> FDMS

FDMS information Settings

Community
Designations

Name of equipment installation community

Building a
movie theater

Name of equipment installation building
room number

Equipment installation room name

9.7

Picture 25 - FDMS

Table 13 - FDMS

9.8 System >> Tools

This page gives the user the tools to solve the problem.

29

Picture 26 - Tools

Syslog：When enabled, set the syslog software address, and log information of the device
will be recorded in the syslog software during operation. If there is any problem, log
information can be analyzed by technical support.

System >> Reboot

9.9

This page can restart the device.

9.10 Network >> Basic

This page allows users to configure network connection types and parameters.

30

Picture 27 - Network Basic Setting

Field Name

Explanation

IPv4 Network Status

IP

The current IP address of the equipment

Subnet mask

The current Subnet Mask

Default gateway

The current Gateway IP address

MAC

The MAC address of the equipment

IPv4 Settings

Settings

Select the appropriate network mode. The equipment supports three network modes:
Static IP

Network parameters must be entered manually and will not be
changed. All parameters are provided by the ISP.

DHCP

Network parameters are provided automatically by a DHCP
server.

If Static IP is chosen, the screen below will appear. Enter values provided by the ISP.

DNS Server
Configured by

Select the Configured mode of the DNS Server.

Primary DNS
Server

Enter the server address of the Primary DNS.

Secondary DNS
Server

Enter the server address of the Secondary DNS.
DNS Domain

Enter the domain of the DNS.

attention

：

Table 14 - Network Basic Setting

31

1）After setting the parameters, click【Apply】to take effect.

2）If you change the IP address, the webpage will no longer responds, please enter the

new IP address in web browser to access the device.

3）If the system USES DHCP to obtain IP when device boots up, and the network

address of the DHCP Server is the same as the network address of the system LAN,
then after the system obtains the DHCP IP, it will add 1 to the last bit of the network
address of LAN and modify the IP address segment of the DHCP Server of LAN. If the
DHCP access is reconnected to the WAN after the system is started, and the network
address assigned by the DHCP server is the same as that of the LAN, then the WAN
will not be able to obtain IP access to the network

9.11

parameter

description

Web server type

Restart after setting takes effect. Optional web login as
HTTP/HTTPS

Web login timeout

The default is 15 minutes, the timeout will automatically log out of
the login page, and you need to log in again

Web page
automatic login

No need to enter the user name and password after the timeout, it
will automatically log in to the web page.

HTTP port

The default is 80, if you want system security, you can set other
port
Such as: 8080, web page login: HTTP://ip:8080

HTTPS port

The default is 443, same as HTTP port usage

This page provides the settings of webpage login protocol, protocol port and RTP port.

Network >> service port

Picture 28 - Service port setting interface

Table 15 - Server Port

32

RTP port start
range

The value range is 1025-65535. The value of rtp port starts from
the initial value set. Each time a call is made, the value of the
voice and video ports is increased by 2

RTP port quantity

Number of calls

9.12 Network >> VPN

Picture 29 - Network VPN Settings

Virtual Private Network (VPN) is a technology to allow device to create a tunneling
connection to a server and becomes part of the server’s network. The network
transmission of the device may be routed through the VPN server.

For some users, especially enterprise users, a VPN connection might be required to be
established before activate a line registration. The device supports two VPN modes, Layer
2 Transportation Protocol (L2TP) and OpenVPN.

The VPN connection must be configured and started (or stopped) from the device web
portal.

 L2TP

NOTICE! The device only supports non-encrypted basic authentication and

non-encrypted data tunneling. For users who need data encryption, please use

OpenVPN instead.

To establish a L2TP connection, users should log in to the device web portal, open page
[Network] -> [VPN]. In VPN Mode, check the “Enable VPN” option and select “L2TP”, then
fill in the L2TP server address, Authentication Username, and Authentication Password in
the L2TP section. Press “Apply” then the device will try to connect to the L2TP server.

33

When the VPN connection established, the VPN IP Address should be displayed in the
VPN status. There may be some delay of the connection establishment. User may need to
refresh the page to update the status.

Once the VPN is configured, the device will try to connect to the VPN automatically when
the device boots up every time until user disable it. Sometimes, if the VPN connection
does not established immediately, user may try to reboot the device and check if VPN
connection established after reboot.

openvpn

 OpenVPN

To establish an OpenVPN connection, user should get the following authentication and
configuration files from the OpenVPN hosting provider and name them as the following,

OpenVPN Configuration file: client.ovpn

CA Root Certification: ca.crt

Client Certification: client.crt

Client Key: client.key

User then upload these files to the device in the web page [Network] -> [VPN], Section
OpenVPN Files. Then user should check “Enable VPN” and select “OpenVPN” in VPN
Mode and click “Apply” to enable OpenVPN connection.

Same as L2TP connection, the connection will be established every time when system
rebooted until user disable it manually.

9.13

Network >> Advanced

34

Picture 30 - Network Setting

Field Name

Explanation

LLDP Settings

Enable LLDP

Enable or disable LLDP

Packet Interval

LLDP Send detection cycle

Enable Learning Function

Learn the discovered device information on the device

QoS Settings

Pattern

Voice quality assurance (off by default)

DHCP VLAN Settings

parameters values

128-254，Obtain the VLAN value through DHCP

WAN port virtual Wan

WAN port virtual Wan

WAN port Settings

LAN port virtual LAN

LAN port virtual LAN

LAN port Settings

802.1X

Enable 802.1X

Enable or disable 802.1X

Username

Confirm Username

Password

Confirm Password

Network advanced Settings are typically configured by IT administrators to improve the
quality of device service.

Table 16 - Network Setting

9.14 Line >> SIP

35

Picture 31 - SIP

Parameters

Description

Register Settings

Line Status

Display the current line status at page loading. To get the up to
date line status, user has to refresh the page manually.

Activate

Whether the service of the line should be activated

Username

Enter the username of the service account.

Authentication User

Enter the authentication user of the service account

Display Name

Enter the display name to be sent in a call request.

Authentication
Password

Enter the authentication password of the service account
Realm

Enter the SIP domain if requested by the service provider

Server Name

Input server name.

SIP Server 1

Server Address

Enter the IP or FQDN address of the SIP server

Server Port

Enter the SIP server port, default is 5060

Transport Protocol

Set up the SIP transport line using TCP or UDP or TLS.

Registration
Expiration

Set SIP expiration date.

SIP Server 2

Server Address

Enter the IP or FQDN address of the SIP server

Server Port

Enter the SIP server port, default is 5060

Transport Protocol

Set up the SIP transport line using TCP or UDP or TLS.

Table 17 - SIP

36

Registration
Expiration

Set SIP expiration date.

SIP Proxy Server
Address

Enter the IP or FQDN address of the SIP proxy server.
Proxy Server Port

Enter the SIP proxy server port, default is 5060.

Proxy User

Enter the SIP proxy user.

Proxy Password

Enter the SIP proxy password.

Backup Proxy
Server Address

Enter the IP or FQDN address of the backup proxy server.

Backup Proxy
Server Port

Enter the backup proxy server port, default is 5060.

Basic Settings

Enable Auto
Answering

Enable auto-answering, the incoming calls will be answered
automatically after the delay time

Auto Answering
Delay

Set the delay for incoming call before the system automatically
answered it

Enable Hotline

Enable hotline configuration, the device will dial to the specific
number immediately at audio channel opened by off-hook
handset or turn on hands-free speaker or headphone

Hotline Delay

Set the delay for hotline before the system automatically dialed
it

Hotline Number

Set the hotline dialing number

Dial Without
Registered

Set call out by proxy without registration

Enable Missed Call
Log

If enabled, the phone will save missed calls into the call history
record.

DTMF Type

Set the DTMF type to be used for the line

Use VPN

Set the line to use VPN restrict route

Use STUN

Set the line to use STUN for NAT traversal

Enable Failback

Whether to switch to the primary server when it is available.

Failback Interval

A Register message is used to periodically detect the time
interval for the availability of the main Proxy.

Signal Failback

Multiple proxy cases, whether to allow the invite/register
request to also execute failback.

Signal Retry Counts

The number of attempts that the SIP Request considers proxy
unavailable under multiple proxy scenarios.

Codecs Settings

Set the priority and availability of the codecs by adding or
remove them from the list.

Advanced Settings

Use Feature Code

When this setting is enabled, the features in this section will
not be handled by the device itself but by the server instead. In
order to control the enabling of the features, the device will
send feature code to the server by dialing the number specified

37

in each feature code field.
Enable Blocking

Anonymous Call

Set the feature code to dial to the server

Disable Blocking
Anonymous Call

Set the feature code to dial to the server

Call Waiting On
Code

Set the feature code to dial to the server

Call Waiting Off
Code

Set the feature code to dial to the server

Send Anonymous
on Code

Set the feature code to dial to the server

Send Anonymous
Off Code

Set the feature code to dial to the server

Enable Session
Timer

Set the line to enable call ending by session timer refreshment.
The call session will be ended if there is not new session timer
event update received after the timeout period

Session Timeout

Set the session timer timeout period

BLF Server

The registered server will receive the subscription package
from ordinary application of BLF phone.
Please enter the BLF server, if the sever does not support
subscription package, the registered server and subscription
server will be separated.

Keep Alive Type

Set the line to use dummy UDP or SIP OPTION packet to keep
NAT pinhole opened

Keep Alive Interval

Set the keep alive packet transmitting interval

Keep Authentication

Keep the authentication parameters from previous
authentication

Blocking
Anonymous Call

Reject any incoming call without presenting caller ID
User Agent

Set the user agent, the default is Model with Software Version.

Specific Server
Type

Set the line to collaborate with specific server type
SIP Version

Set the SIP version

Anonymous Call
Standard

Set the standard to be used for anonymous
Local Port

Set the local port

Ring Type

Set the ring tone type for the line

Enable user=phone

Sets user=phone in SIP messages.

Use Tel Call

Set use tel call

Auto TCP

Using TCP protocol to guarantee usability of transport for SIP
messages above 1500 bytes

38

Enable Rport

Set the line to add rport in SIP headers

Enable PRACK

Set the line to support PRACK SIP message

DNS Mode

Select DNS mode, A, SRV, NAPTR

Enable Long
Contact

Allow more parameters in contact field per RFC 3840

Enable Strict Proxy

Enables the use of strict routing. When the phone receives
packets from the server，it will use the source IP address, not
the address in via field.

Convert URI

Convert not digit and alphabet characters to %hh hex code

Use Quote in
Display Name

Whether to add quote in display name, i.e. “VoIP” vs VoIP
Enable GRUU

Support Globally Routable User-Agent URI (GRUU)

Sync Clock Time

Time Sync with server

Enable Inactive
Hold

With the post-call hold capture package enabled, you can see
that in the INVITE package, SDP is inactive.

Caller ID Header

Set the Caller ID Header

Use 182 Response
for Call waiting

Set the device to use 182 response code at call waiting
response

Enable Feature
Sync

Feature Sync with server
Enable SCA

Enable/Disable SCA (Shared Call Appearance )

CallPark Number

Set the CallPark number.

Server Expire

Set the timeout to use the server.

TLS Version

Choose TLS Version.

uaCSTA Number

Set uaCSTA Number.

Enable Click to Talk

With the use of special server, click to call out directly after
enabling.

Enable Chgport

Whether port updates are enabled.

Intercom Number

Set Intercom Number.

Unregister On Boot

Whether to enable logout function.

Enable MAC
Header

Whether to open the registration of SIP package with user
agent with MAC or not.

Enable Register
MAC Header

Whether to open the registration is user agent with MAC or not.
PTime(ms)

Set whether to bring ptime field, default no.

SIP Global Settings

Strict Branch

Set up to strictly match the Branch field.

Enable Group

Set open group.

Enable RFC4475

Set to enable RFC4475.

Enable Strict UA
Match

Enable strict UA matching.

Registration Failure
Retry Time

Set the registration failure retry time.

39

Local SIP Port

Modify the phone SIP port.

Enable uaCSTA

Set to enable the uaCSTA function.

9.15 Line >> SIP Hotspot

Parameters

Description

Press # to invoke dialing

The user dials the other party's number and
then adds the # number to dial out;

Dial Fixed Length

The number entered by the user is
automatically dialed out when it reaches a
fixed length

Timeout dial

The system dials automatically after timeout

SIP hotspot is a simple and practical function. It is simple to configure, can realize the
function of group vibration, and can expand the number of SIP accounts.
See 8.3 Hotspot for details.

9.16

Line >> Dial Plan

Picture 32 - Dial Plan

Table 18 - Phone 7 dialing methods

Dial Plan Add:

40

Picture 33 - Custom setting of dial - up rules

Parameters

Description

Dial rule

There are two types of matching: Full
Matching or Prefix Matching. In Full
matching, the entire phone number is
entered and then mapped per the Dial
Peer rules.
In prefix matching, only part of the number
is entered followed by T. The mapping with
then take place whenever these digits are
dialed. Prefix mode supports a maximum
of 30 digits.

Note: Two different special characters are used.



x -- Matches any single digit that is dialed.



[ ] -- Specifies a range of numbers to be matched. It may be a range, a list of
ranges separated by commas, or a list of digits.

Destination

Set Destination address. This is for IP
direct.

Port

Set the Signal port, and the default is 5060
for SIP.

Alias

Set the Alias. This is the text to be added,
replaced or deleted. It is an optional item.

Note: There are four types of aliases.

 all: xxx – xxx will replace the phone number.
 add: xxx – xxx will be dialed before any phone number.
 del –The characters will be deleted from the phone number.
 rep: xxx – xxx will be substituted for the specified characters.

Table 19 - Dial - up rule configuration table

41

Suffix

Characters to be added at the end of the
phone number. It is an optional item.

Length

Set the number of characters to be
deleted. For example, if this is set to 3, the
phone will delete the first 3 digits of the
phone number. It is an optional item.

This feature allows the user to create rules to make dialing easier. There are several
different options for dialing rules. The examples below will show how this can be used.

Example 1: All Substitution -- Assume that it is desired to place a direct IP call to IP
address 172.168.2.208. Using this feature, 123 can be substituted for 172.168.2.208.

Picture 34 - Dial rules table (1)

Example 2: Partial Substitution -- To dial a long-distance call to Beijing requires dialing
area code 010 before the local phone number. Using this feature 1 can be substituted for

010. For example, to call 62213123 would only require dialing 162213123 instead of

01062213123.

Example 3: Addition -- Two examples are shown. In the first case, it is assumed that 0
must be dialed before any 11-digit number beginning with 13. In the second case, it is
assumed that 0 must be dialed before any 11-digit number beginning with 135, 136, 137,
138, or 139. Two different special characters are used.

x -- Matches any single digit that is dialed.
[] -- Specifies a range of numbers to be matched. It may be a range, a list of ranges
separated by commas, or a list of digits.

Picture 35 - Dial rules table (2)

42

9.17 Line >> Action Plan

Parameter

Description

Number

Auxiliary phone number (support video)

Type

Support video display on call.

Direction

For call mode, incoming/outgoing call displays video

Line

Set up outgoing lines.

Username

Bind the user name of the IP camera.

Password

Bind IP camera password.

URL

Video streaming information.

User Agent

Set user agent information

MCAST Codec

Set mcast codec

Action

Select action

Picture 36 - Action Plan

Table 20 - Action Plan

9.18

STUN -Simple Traversal of UDP through NAT -A STUN server allows a phone in a private
network to know its public IP and port as well as the type of NAT being used. The
equipment can then use this information to register itself to a SIP server so that it can
make and receive calls while in a private network.

Line >> Basic Settings

43

Picture 37 - Basic Settings

Parameters

Description

STUN Settings

Server Address

Set the STUN server address

Server Port

Set the STUN server port, default is 3478

Binding Period

Set the STUN binding period which can be used to keep the NAT
pinhole opened.

SIP Waiting Time

Set the timeout of STUN binding before sending SIP messages

SIP P2P Settings

Enable Auto
Answering

Automatically answer incoming IP calls after the timeout period is
enabled

Auto Answering
Delay

Automatic answer timeout setting
DTMF Type

Set the DTMF type of the line.

DTMF SIP INFO

Set SIP INFO mode to send ‘*’ and ‘#’ or ‘10’ and ‘11’

Picture 38 - Line Basic Setting

Table 21 - Line Basic Setting

44

Mode

9.19 Line >> PTCR-XR

Parameters

Description

VQ RTCP-XR Settings

VQ RTCP-XR
Session Report

Whether to enable sending VQ reports in session mode

VQ RTCP-XR
Interval Report

Whether to enable sending VQ reports in Interval mode

Period for Interval
Report (5~99)

The interval at which VQ reports are periodically sent

Warning threshold
for Moslq(15~40)

When the Moslq value x10 is lower than the threshold, a warning
message is generated

Critical threshold for
Moslq(15~40)

When the CALCULATED Moslq value x10 is lower than the
threshold, a critical report is generated

Warning Threshold
for Delay (10~2000)

When the One-way delay is greater than the threshold, the IP
phone generates a warning report

Critical Threshold
for Delay (10~2000)

When the One-way delay is greater than the threshold, the IP
phone generates a critical report

Display Report
Options on web

Whether to display the VQ report data for the last call through a
web page

The RTCP-XR mode is based on THE RTP Control Extended Report (RFC3611). It sends
RTCP-XR packets to evaluate network packet loss, delay, and voice quality.

Picture 39 - RTCP-XR

Table 22 - set RTCP-XR

45

9.20 Intercom settings >> Features

Parameters

Description

Basic Settings

Enable Call Waiting

Enable this setting to allow user to take second incoming call
during an established call. Default enabled.

Enable Auto
Handdown

The phone will hang up and return to the idle automatically at
hands-free mode

Auto Handdown
Time

Specify Auto handdown time, the phone will hang up and return
to the idle automatically after Auto Hand down time at hands-free
mode, and play dial tone Auto handdown time at handset mode

Enable Silent Mode

When enabled, the phone is muted, there is no ringing when
calls, you can use the volume keys and mute key to unmute.

Disable Mute for
Ring

When it is enabled,you can not mute the phone.

Ban Outgoing

If you select Ban Outgoing to enable it, and you cannot dial out
any number.

Default Reply Mode

Select the default mode after an incoming call, including Video
and Audio

Default Dial Mode

Select the default mode after an dialling, including Video and
Audio

Enable Restricted
Incoming List

Whether enable Restricted Incoming List
Enable Restricted

Wether enable Restricted Outgoing List

`

Picture 40 - Features

Table 23 - Feature Parameters

46

Outgoing List

Enable country
Code

Wether enable country Code
Country Code

Country Code

Area Code

Area Code

Allow IP Call

If enabled, user can dial out with IP address

P2P IP Prefix

You can set IP call prefix,for example,i set it as “172.16.2.”,then i
input #160 in dialpad and press dial key ,it will call 172.16.2.160
automatically

Restrict Active URI
Source IP

Set the device to accept Active URI command from specific IP
address.

Push XML Server

Configure the Push XML Server, when phone receives request, it
will determine whether to display corresponding content on the
phone which sent by the specified server or not.

Line Display Format

Line display format including SIPn/SIPn：xxx/xxx@SIPn

Call Number Filter

Configure a special character & ,if the number is 78 & 9. The call
will be filtered out&

Auto Resume
Current

If the current path changes, the hold will be automatically resume

Limit Talking
Duration

Automatically hang up the call after enabling the time set for the
call

Talking Duration

Call duration ,20-600s

No Answer Auto
HangUp Timeout

If the call is not answered, the call will be automatically hung up
after the timeout

Enable Push XML
Auth

To enable push xml auth, user password is required
Ringing timeout

If the call is not answered, automatic hang-up after timeout

Show description
information

Show description information on the IP scan tool software.
Default is "IP Video Doorphone"

Tone Settings

Enable Holding
Tone

When turned on, a tone plays when the call is held

Enable Call Waiting
Tone

When turned on, a tone plays when call waiting

Play Dialing DTMF
Tone

Play DTMF tone on the device when user pressed a phone digit
at dialing, default enabled.

Play Talking DTMF
Tone

Play DTMF tone on the device when user pressed a phone digits
during taking, default enabled.

Auto-answer beep

When switched on, a beep will be heard when the auto-answer is
activated.

Tone of open door
successfully

Closed: No prompt tone is played after the door is opened
successfully

47

Default: Use the default prompt tone
Voice: built-in voice prompt by default, default is "open the door
successfully"
Support custom door opening success prompt tone, which can
be customized in system - upgrade - ringtone or after the door is
opened and the ringtone file upgrades successfully

Tone of open door
unsuccessfully

Closed: There is no prompt tone after the door fails to open

Default: Use the default prompt tone

Voice: built-in voice prompt by default, default is "failed to o

pen the door"

Supports custom door opening failure prompt tone, in the sy

stem - upgrade - ringtone, or after failing to open the door

and the ringtone file upgrades unsuccessfully

Door closing beep

Close: no beep after closing the door
Default: Use the default beep
Voice: default built-in voice prompt, default is "Close"
Support custom door closing tone, in the system - upgrade ­ringtones, after upgrading the ringtone file under the door closing
available settings to use the custom

Successful card
addition beep

Close: No beep after successful card addition
Default: Use the default beep
Voice: default built-in voice prompt, default is "Card added
successfully"
Support customizable beep for successful card addition, in the
system - upgrade - ringtones, after upgrading the ringtones file
available under successful card addition settings to use a custom

Add card failure
beep

Close: No beep after failed card addition
Default: Use the default beep
Voice: default built-in voice prompt, default is "card refill
failed"Support customizable sound for card failure, in the system

- upgrade - ringtones, after upgrading the ringtones file under the
card failure can be set to use a custom

Successful beep for
card deletion

Close: No beep after successful card deletion
Default: Use the default beep
Voice: default built-in voice prompt, default is "card deletion
successful"
Support for customising the successful card deletion tone, in
System - Upgrade - Ringtone, after upgrading the ringtone file
under the successful card deletion you can set to use a

48

customised

Card deletion failure
beep

Close: No beep after failed card deletion
Default: Use the default beep
Voice: default built-in voice prompt, default is "card deletion
failed"
Support for customising the card deletion failure tone, in System

- Upgrade - Ringtone, after upgrading the ringtone file under the
card deletion failure can be set to use a customised

Magnetic door
detection beep

Closed: No beep after door magnetic detection anomaly
Default: Use the default beep
Voice: default built-in voice prompt, default is "Please close the
door"
Customised door detection tones are available under System ­Upgrade - Ringtones, after upgrading the ringtone file the door
detection can be set to use a customised

Intercom Settings

Enable Intercom

When intercom is enabled, the device will accept the incoming
call request with a SIP header of Alert-Info instruction to
automatically answer the call after specific delay.

Enable Intercom
Mute

Enable mute mode during the intercom call

Enable Intercom
Tone

If the incoming call is intercom call, the phone plays the intercom
tone

Enable Intercom
Barge

Enable Intercom Barge by selecting it, the phone auto answers
the intercom call during a call. If the current call is intercom call,
the phone will reject the second intercom call

Response Code Settings

Busy Response
Code

Set the SIP response code on line busy

Reject Response
Code

Set the SIP response code on call rejection

49

9.21 Intercom settings >> Media

Parameters

Description

Codecs Settings

Select the enabled and disabled voice codecs
codec:G.711A/U,G.722,G.729,ILBC,opus

Media Setting

Default Ring Type

Set the default ring type. If the caller ID of an incoming call
was not configured with specific ring type, the default ring
will be used.

Speakerphone Volume

Set the speakerphone volume, the value must be 1~9

Speakerphone Ring Volume

Set the ring volume in the speakerphone, the value must
be 1~9

Speakerphone Ring Volume

Set the ring volume in the speakerphone, the value must
be 1~9

DTMF Payload Type

Enter the DTMF payload type, the value must be 96~127.

Opus playload type

Enter the opus payload type, the value must be 96~127.

OPUS Sample Rate

Set the opus sample rate，including OPUS-NB（8KHz),

OPUS-WB（16KHz

）

ILBC Payload Type

Set the ILBC Payload Type

ILBC Payload Length

Set the ILBC Payload Length

Enable VAD

Enable Voice Activity Detection. When enabled, the
device will suppress the audio transmission with artificial
comfort noise signal to save the bandwidth.

Picture 41 - Media Settings

Table 24 - Media Setting

50

H.264Payload Type

Set the H264 Payload Type，the value must be 96~127.

RTP Control Protocol(RTCP) Settings

CNAME user

Set CNAME user

CNAME host

Set CNAME host

RTP Settings

RTP keep alive

Hold the call and send the packet after 30s

Alert Info Ring Settings

Value

Set the value to specify the ring type.

Ring Type

Type1-Type9

9.22 Intercom settings>>Camera Settings

Parameters

Description

Connection Mode Setting

Native Camera

Local: Automatically use the local camera to transmit images
External: After setting the external camera, it will
automatically use the external camera to transmit images

camera settings

White Balance
Mode

Auto mode：The camera automatically makes the most appropriate
adjustments according to the color temperature of the shooting
scene, and automatically compensates for the color of the light
source.。
Lock mode：Fixed white balance parameters will not be automatically

Customers can configure camera related parameters and adjust video coding related
settings.

Picture 42 - Camera Settings

Table 25 - Camera Settings

51

adjusted according to the actual color temperature.
Incandescent lamp mode：To compensate for the hue of
incandescent lamps, it is suitable for use under beige light sources
(bulbs, tungsten lamps, candles) and other light sources of this
type.。
Warm light mode：Compensate the hue of warm light, suitable for
light sources with a color temperature of about 2700K。
Naturl light mode：It can be used for white balance in outdoor
shooting and has a wide range of applications.。
Fluorescent lamp light：Compensate the hue of fluorescent lamps,
suitable for use under fluorescent light sources (fluorescent lamps,
energy-saving lamps) and other types of light sources。

Exposure
Mode

Auto mode ：The camera automatically sets the parameters, no
need for the operator to adjust.
Manual exposure time ：Set the exposure time by yourself, the
range is 0~10000
Manual exposure gain：Set the exposure gain by yourself, the
range is 0~1024
All manual ：Manually set the exposure time and gain.

Exposure Time

It refers to the time to press the shutter. Increasing the exposure time
can increase the signal-to-noise ratio and make the image clear. The
longer the time, the more the sum of photons to the CCD\CMOS
surface, the brighter the captured image will be, but if it is
overexposed, the photo will be too bright and lose the image details;
if it is underexposed, the photo will be too dark.

Exposure Gain

It refers to the amplification gain of the analog signal after double
sampling, but the noise signal is also amplified in the process of
amplifying the image signal. The gain is generally only used when
the signal is weak, but you do not want to increase the exposure
time.

Contrast Mode

Auto mode：The camera automatically sets the contrast according to
the environment, no need for the operator to adjust
Manual mode：Manually set the camera's contrast parameters.

Contrast

Contrast refers to the contrast between light and dark in the picture.
Increase the contrast, the brighter areas will be brighter and the
darker areas will be darker, and the contrast between light and dark
will increase.

Saturation
Mode

Auto mode：The camera automatically sets the saturation according
to the environment, without the need for the operator to adjust
Manual mode：Manually set the camera's saturation parameters.

Saturation

Saturation refers to the color. Adjusting the saturation will change the
color. The greater the adjustment, the more distorted the image color.
Adjusting the saturation is only suitable for pictures with insufficient
colors. When the saturation is adjusted to the lowest, the image will

52

lose its color and become a black and white image.

Sharpness
Mode

Auto mode：The camera automatically sets the sharpness according
to the environment, no need for the operator to adjust
Manual mode：Manually set the sharpness parameters of the
camera

Sharpness

Sharpness is sometimes called "sharpness", which is an indicator
that reflects the sharpness of the image plane and the sharpness of
the edges of the image. If you increase the sharpness, the contrast
of the details on the image plane is also higher and it looks clearer.

Wide dynamic

Enable or disable wide dynamic. Turning on wide dynamic allows the
camera to see the image in a very strong contrast

Wide dynamic
range

Set image brightness by yourself, range 0~10
Turn on IRCUT

Whether to open IRCUT

Image mode

Daytime (color): The camera transmits color images when there is
sufficient light during the day
Night (black and white): The camera transmits black and white
images when there is insufficient light at night
Automatic: The camera transmits color images when the light is
sufficient during the day according to the light sensitivity, and
transmits black and white images when the light is insufficient at
night

brightness

Set the image brightness by yourself, the range is 0~100

Enable Onvif

Enable or disable the onvif protocol, after enabling it, the device can
be discovered through a recorder that supports ONVIF

Call Stream

Main stream or sub stream used in video call

Enable Onvif
Auth

Is authentication required when using onvif protocol (with username
and password)

Enable Rtsp
Auth

When using rtsp protocol, whether authentication is required (with
username and password)

H.264 Payload
Type

Set the load type of h.264, the range is 96~127

Osd Settings

Osd Time

Turn on/off the date display of the camera image interface.

Osd Text

Enable/disable the text display of the camera image interface.

Video Codecs

H264 Video
Stream

Support H.264 encoding format

53

Bitrate Control

VBR：Video call will adapt to the bit rate of the opposite end, so that
the video effect is better.
CBR：The video call will not change according to the bit rate set by
itself.

Resolution

Support 1080P，720P，4CIF,VGA,CIF,QVGA

Frame Rate
(fps)

The larger the value is, the more fluent the video is, and the higher
the requirement for network bandwidth is; adjustment is not
recommended

BitRate

It refers to the data flow used by video files in unit time, also known
as code rate or code flow rate. Generally speaking, sampling rate is
the most important part of picture quality control in video coding.
Generally, the unit we use is KB / s or MB / s

I Frame
Interval

The larger the value, the worse the video quality, otherwise the better
the video quality; adjustment is not recommended.

RTSP Information

Main Stream
Url

Display the main stream URL address

Sub Stream
Url

Display the sub stream URL address

S

napshot

Input trigger

Select the input port that triggers the capture

Call trigger

Select the call status that triggers the capture

Movement
detection
trigger

Whether to enable monitoring capture

Saving Method
of Capture

Set how to save the captured image, including: server, Storage Card,
Server and Storage Card

server address

Enter the server address

Username

Enter a username

Password

Enter a password

54

Picture 43 - SnapShot

Action URL Event Settings

URL for various actions performed by the phone. These actions are recorded
and sent as xml files to the server. Sample format is http://InternalServer
/FileName.xml

Capture trigger mode: input trigger, call status trigger, Movement detection trigger

Input trigger: Select the input port to trigger the snapshot

Call status trigger: The snapshot is triggered when an incoming call, call, or call occurs

Movement detection trigger: A capture is triggered when the camera detects abnormal
action

Save the screenshot to the server or SD card.

Server address (Upload through FTP, TFTP, HTTP, or HTTPS) :

ftp://IP:port@用户名：

密码/

9.23

It is easy and convenient to use multicast function to send notice to each member of the
multicast via setting the multicast key on the device and sending multicast RTP stream to
pre-configured multicast address. By configuring monitoring multicast address on the
device, monitor and play the RTP stream which sent by the multicast address.

The detail for 8.2 MCAST

Intercom Setting >> MCAST

9.24 Intercom Setting >> Action URL

Table 26 - action URL

55

Picture 44 - Action URL

Time/Date

Field Name

Explanation

Network Time Server Settings

Time Synchronized via

Enable time-sync through SNTP protocol

9.25

Users can configure the device's time Settings on this page.

Intercom Setting >> Time/Date

Picture 45 - Time/Date

Table 27 - Time/Date

56

SNTP

Time Synchronized via
DHCP

Enable time-sync through DHCP protocol
Primary Time Server

Set primary time server address

Secondary Time Server

Set secondary time server address, when primary server
is not reachable, the device will try to connect to
secondary time server to get time synchronization.

Time zone

Select the time zone

Resync Period

Time of re-synchronization with time server

Daylight Saving Time Settings

Location

Select the user's time zone specific area

DST Set Type

Select automatic DST according to the preset rules of
DST, or the manually input rules

Offset

The DST offset time

Month Start

The DST start month

Week Start

The DST start week

Weekday Start

The DST start weekday

Hour Start

The DST start hour

Month End

The DST end month

Week End

The DST end week

Weekday End

The DST end weekday

Hour End

The DST end hour

Manual Time Settings

To set the time manually, you need to disable the SNTP service first, and you need to fill
in and submit each item of year, month, day, hour and minute in the figure above to
make the manual settings successful.

System time: Display system time and its source

(SIP automatic get >SNTP automatic get >manual manual setting)

9.26 Intercom settings>>Time plan

The user can set the time point and time period for the device to perform a certain action.

57

Picture 46 - Time Plan

Parameters

Description

Name

Enter a defined action name

type

Timing restart, timing upgrade, timing sound detection, timing
playback audio

Audio path

Support local
Local: select the audio file uploaded locally

Audio settings

Select the audio file you want to play, it supports trial listening,
and you can play it immediately after clicking the trial listening

Repeat cycle

Do not repeat: execute once within the set time range
Daily: Perform this operation in the same time frame every day
Weekly: Do this in the time frame of the day of the week
Monthly: the time frame of the month to perform this operation

Effective time

Set the time period for execution

Table 28 - Time Plan

9.27

The user can configure the prompt tone of the device on this page.
You can select the country area or customize the area. The selected area can directly
appear the default information, and the customized one can modify the key tone, callback
tone and other information.

Intercom settings >> Tone

58

Picture 47 - Tone

9.28

The user can configure the status and color of the indicator light on this page.

Status indicator: The user can customize how the LED displays when the device is in
different status.
Energy-saving mode: The device automatically turns off the LED when the device is not
in use. The user can turn on or off the energy-saving mode.
Energy-saving mode timeout: The user can set the timeout of the energy-saving mode
after inactivity. The default timeout is 60 seconds.

Intercom settings >> Led

Picture 48 - Led

9.29 Call list >> Call List

 Restricted Incoming Calls

It same as blacklist.By adding a number into the blacklist, user will no longer receive
phone call from that number and it will be rejected automatically by the device until user
delete it from the blacklist.

59

User can add specific number to be blocked, or a prefix where any numbers matched
the prefix will all be blocked.

 Restrict Outgoing Call
You can set the rule to restrict some numbers from dialing out,until you remove the
number from the table.

9.30

Use web page to call, answer and hang up.

Call list >> Web Dial

Picture 49 - Webpage Dial

9.31 Function key

60

Picture 50 - Function Key Settings

Parameters

Description

Function key settings

memory

Speed Dial:The user can directly dial the set number. This feature is
convenient for customers to dial frequent numbers.
Intercom: This feature allows the operator or secretary to quickly
connect to the phone, widely used in office environments

Key event

The user can select a function key as the shortcut to trigger an event
Handfree：One-click to open the hands-free
Audio play：play music stored locally
OK：Confirm key
Volume Up：Increase the volume
Volume Down：Decrease the volume
Redial: redial out the last number dialed
Release: Hang up the call
Call Back: dial back the last call
Volume Circle

DTMF

Press during a call to send the set DTMF

Mcast Paging

Configure the multicast address and voice encoding. User can initiate
multicast by pressing this key

Action URL

The user can use a specific URL to make basic calls to the device,
open the door, etc.

Mcast Listening

In standby, press the function key, if the RTP of the multicast is
detected, the device will monitor the multicast

PTT

Speed dial：Make a call when pressed, and end the call when lifted.
Intercom ： Start the intercom when pressed, and end the intercom
when lifted.
Multicast ：Initiate multicast when pressed, and end multicast when
lifted

Table 29 - Function Key Settings

61

Programmable Key Settings

Desktop

None：Nothing happens when you press the speed dial
Dsskey1：When it is set to dsskey1, follow the settings of dsskey1 to
make call, answer, etc.
Dsskey2 ： When it is set to dsskey2, perform operations such as
calling and answering according to the setting of dsskey2

Dialer

None：Nothing happens when you press the speed dial
Dsskey1：When it is set to dsskey1, follow the settings of dsskey1 to
make call, answer, etc.
Dsskey2 ： When it is set to dsskey2, perform operations such as
calling and answering according to the setting of dsskey2

Ringing

Answer：Set to answer, when there is an incoming call, if auto answer
is disabled, press the speed dial key to answer the call
End: set to end, when there is an incoming call, press the speed dial
button to hang up the call

Talking

End: set to end, when there is a call, press the speed dial key to hang
up the call
Volume up: set as volume up button, when there is a call, press the
speed dial button to increase the volume
Volume down: set as volume up button, when there is a call, press
the speed dial button to decrease the volume
Dsskey1：When it is set to dsskey1, follow the settings of dsskey1 to
make call, answer, etc.
Dsskey2 ： When it is set to dsskey2, perform operations such as
calling and answering according to the setting of dsskey2

Desktop Long
Pressed

None: Long press the speed dial key does not respond
Main menu: Long press the speed dial key to enter the command line
mode, see 5.2.1 Common Command Mode for details

Advanced Settings

Hot Key Dial
Mode Select

Number 1 call number 2 mode selection.
<Main/Secondary>: If the first number is not answered within the set
time, the second number will be automatically switched.

<Day/Night>：The system time is automatically detected during the

call. If it is daytime, the first number is called, otherwise the second
number is called.

Call Switched
Time

Set number 1 to call number 2 time, default 16 seconds

Day Start Time

The start time of the day when the <Day/Night> mode is defined.
Default "06:00"

Day End Time

The end time of the day when the <Day/Night> mode is defined.
Default "18:00

62

 Memory

Type

number

line

Subtyp

e

usage

memo
ry

Fill in the
SIP
account
or IP
address
of the
called
party

The line
correspo
nding to
the SIP
account

Speed
Dial

Using the speed dial mode, press the
button to quickly dial the set number.

Interco
m

Using the intercom mode, when the SIP
phone at the opposite end supports the
intercom function, the call can be
automatically answered.

Enter the phone number in the input box. When you press the function key, the device will
call out the set phone number. This button can also be used to set the IP address, press
the function key to make an IP direct call.

Picture 51 - Memory Key

Table 30 - Memory Key

 Multicast

Multicast function is to deliver voice streams to configured multicast address; all
equipment monitored the multicast address can receive and play the broadcasting. Using
multicast functionality would make deliver voice one to multiple which are in the multicast
group simply and conveniently.
The DSS Key multicast web configuration for calling party is as follow:

63

Picture 52 - Multicast

Type

Number

Subtype

Multicast

Set the host IP address and port number, they must
be separated by a colon (The IP address range is

224.0.0.0 to 239.255.255.255, and the port number
is preferably set between 1024 and 65535)

G.711A

G.711U

G.729AB

iLBC

opus

G.722

Table 31 - Web Multicast

PTT



Keep pressing the shortcut key set to make a call, release it and hang up

9.32

Users can set up to allow only a certain network segment IP to access the device

Security >> Web filter

64

Picture 53 - WEB filter

Add and delete the allowed IP network segments; configure the start IP address in the
start IP, configure the end IP address in the end IP, and then click [Add] to add
successfully. You can set a large network segment or add it into several network
segments. When deleting, select the starting IP of the network segment to be deleted in
the list, and then click [Delete] to take effect.
Enable web filtering: configure to enable/disable web access filtering; click the [Submit]
button to take effect

Note: If the device you access to the device is on the same network segment as the

device, do not configure the web filtering network segment to be outside your own

network segment, otherwise you will not be able to log in to the web page.

9.33

You can upload and delete uploaded trust certificates.

Security >> Trust Certificates

65

Picture 54 - Trust Certificates

9.34

Select the default certificate or the custom certificate as the device certificate.
You can upload and delete uploaded certificates.

Security >> Device Certificates

Picture 55 - Device Certificates

66

9.35 Security >> Firewall

parameter

Description

Enable Input Rules

whether enable Input Rules

Enable Output Rules

Whether enable Output Rules

input/output

Select the current rule as an input or output rule

Deny/permit

Choose the current rule is deny or allowed;

protocol

There are four types of protocols：TCP，UDP，ICMP，IP。

Port range

Port range

Src Address

The source address can be the host address, network address,
or all addresses 0.0.0.0; it can also be a network address similar
to *.*.*.0, such as 192.168.1.0.

Dst Mask

The destination address can be a specific IP address or all
addresses 0.0.0.0; it can also be a network address similar to
*.*.*.0, such as 192.168.1.0.

Src Port Range

It is the source address mask. When it is configured as

Picture 56 - Firewall

Through this page, you can set whether to enable the input and output firewalls, and at the
same time, you can set the input and output rules of the firewall. Use these settings to
prevent malicious network access, or restrict internal users from accessing some
resources of the external network, and improve safety.

The firewall rule setting is a simple firewall module. This function supports two kinds of
rules: input rules and output rules. Each rule will be assigned a serial number, and a
maximum of 10 each rule can be set.

Taking into account the complexity of firewall settings, the following will illustrate with an
example:

Table 32 - Web Firewall

67

255.255.255.255, it means it is a specific host. When it is set as
a subnet mask of type 255.255.255.0, it means that the filter is a
network segment;

Dst Port Range

It is the destination address mask. When it is configured as

255.255.255.255, it means it is a specific host. When it is set as
a subnet mask of 255.255.255.0 type, it means that a network
segment is filtered;

After setting, click [Add], a new item will be added to the firewall output rules, as shown in
the figure below:

Picture 57 - Firewall rules list

Then select and click the button [Submit].
In this way, when the device runs: ping 192.168.1.118, it will not be able to send data
packets to 192.168.1.118 because of the prohibition of the output rule. But ping other IPs
in the 192.168.1.0 network segment can still receive the response packets from the
destination host normally.

Picture 58 - Delete firewall rules

Select the list you want to delete and click [Delete] to delete the selected list.

9.36 Device log

You can crawl the device log, when you encounter unusual problems, please send
the device log to the technical staff for positioning problem.For more detail 10.5 get device

log.

9.37

Enable Tamper: after enable, when the device is removed by force, the alarm information
will be sent to the server and the alarm ring will be played.

Security settings

68

Picture 59 - Security Settings

Security Settings

Parameters

Description

Basic Settings

Ringtone Duration

Set the ringtone duration, default value is 2 seconds.

Input & Tamper
Server Address

Set remote server address. The device will send message to the

server when the alarm is triggered. The message format is

：

Alarm_Info:Description=i16SV;SIP
User=;Mac=0c:38:3e:3a:06:65;IP=; port=Input .

Information

Fill in the information attached to the upload server

Input settings

Input

Enable or disable Input

Triggered by
When choosing the low level trigger (closed trigger), detect the

input port (low level) closed trigger.

When choosing the high level trigger (disconnect trigger), detect
the input port (high level) disconnected trigger.

Input Duration

Set the Input change duration time, the default is 5 seconds.

Triggered Action

Send SMS: Set the alert message send to server if selected.
Event: The device will perform corresponding Dss Key

configurations if any key is selected, by default the value is none.
Triggered Ringtone: Select triggered ring tone.

Triggered Ringtone

Ringtone selection

Output Settings

Table 33 - Security Settings

69

Enable Logs

Enable or disable LOG

Triggered by DTMF
Ring tone

Select the DTMF trigger ring tone.

Triggered by URI
Ringtone

Select the URI trigger ring tone.

Triggered By SMS
Ringtone

Select the SMS trigger ring tone.

Triggered By
Dsskey Ringtone

Select the Dsskey trigger ring tone.
Output Response

Enable or disable Output Response

Standard Status
When choosing the low level trigger (NO: normally open), when

meet the trigger condition, trigger the NO port disconnected.

When choosing the high level trigger (NC: normally close), when
meet the trigger condition, trigger the NC port close.

Output Duration

Set the output change duration time, the default is 5 seconds.

Input trigger

When the input port meets the trigger condition, the output port
will trigger (the port level time changes, controlled by <output
duration>).

Trigger by DTMF

Enable or disable trigger by DTMF. The device will check the
received DTMF sent by remote device, if it matches the DTMF
trigger code, the device will trigger corresponding output port.

DTMF Trigger
Code

Input the DTMF trigger code, default value is 1234.
DTMF Reset Code

Input the DTMF reset code, default value is 4321.

Reset By

Reset the output port mode by duration or state.
By duration: Reset the output port status when output duration
occurs.
By state: Reset the output port status when device’s call state
changes.

Trigger by URI

Enable or disable trigger by URI.
User can send commands from remote device or server to i16SV
series device, if the command is correct, then device will trigger
corresponding output port.

Trigger Message

Input trigger message for trigger by URI mode.

Rest Message

Input reset message for trigger by URI mode.

Trigger by SMS

Enable or disable trigger by SMS.
User can send ALERT command to i16SV series device, if the
command is correct, then device will trigger corresponding output
port.

Trigger SMS

Input trigger message for trigger by SMS mode.

Reset SMS

Input reset message for trigger by SMS mode.

70

Trigger by Input

Select the input port, when the input port meets the trigger
condition, the output port will be triggered (The Port level time
change, By < Output Duration > control)

Trigger By Call
state

Select call state to trigger the output port, options are:
Talking: When the device’s talking status changes, trigger the
output port.
Ringing: When the device’s ringing status changes, trigger the
output port.
Calling: When the device’s calling status changes, trigger the
output port.

Trigger By DssKey

Enable or disable trigger by dsskey. If any of the dsskey is
selected, when the dsskey application performs, the output port
will be triggered.

Triggered Hangup

Trigger the output port after hanging up

Hangup Delay

Hang up trigger delay, default 5 seconds

Motion detection settings

Motion Detection
Alarm

Enable or disable motion detection

Trigger Duration

Set the trigger delay time, the default is 3 seconds, the range:
0~3600 seconds

Trigger ringtone

Support ringtone selection

Trigger behavior:
Send SMS

Enable or disable the input port to send messages to the server

Function key

When set to dsskey1 or dsskey2, trigger dsskey to make a call,
the default is none

Tamper Alarm Settings

Enable Tamper
Alarm

Whether to enable tamper detection, if the terminal is violently
dismantled, the tamper is triggered and always play the set alarm
ringtone

Alarm command

When detected someone tampering the equipment, the alarm
signal will be sent to the corresponding server

Reset command

When the equipment receives the command of reset from server,
the equipment will stop alarm

Alarm Ringtone

Alarm ringtone setting

Detachable alarm reset

Reset alarm state

Reset the play of stop ringtone

71

9.38 EGS Setting >> Features

Field Name

Explanation

Basic Settings

Relay1 Mode

Monostable: there is only one fixed action status for door unlocking.
Bistable: there are two actions and statuses, door unlocking and door
locking. Each action might be triggered and changed to the other
status. After changed, the status would be kept.
Initial Value is Monostable

Relay1 Duration

Door unlocking time for Monostable mode only. If the time is up, the
door would be locked automatically. Initial Value is 5 seconds.

Relay2 Mode

Monostable: there is only one fixed action status for door unlocking.
Bistable: there are two actions and statuses, door unlocking and door
locking. Each action might be triggered and changed to the other
status. After changed, the status would be kept.
Initial Value is Monostable

Relay2 Duration

Door unlocking time for Monostable mode only. If the time is up, the
door would be locked automatically. Initial Value is 5 seconds.

Relay2 Mode

Monostable: there is only one fixed action status for door unlocking.
Bistable: there are two actions and statuses, door unlocking and door
locking. Each action might be triggered and changed to the other
status. After changed, the status would be kept.
Initial Value is Monostable

Relay2 Duration

Door unlocking time for Monostable mode only. If the time is up, the
door would be locked automatically. Initial Value is 5 seconds.

Picture 60 - ESG Feature Settings

You can set basic access control Settings on this screen

Table 34 - ESG Feature Parameters

72

Relay2Follow
mode

Independent: Open the door independently with Relay1
Synchronous: open the door at the same time as Relay1
Asynchronous: Relay1 opens after a period of time Relay2 opens

Asynchronous
delay

The user can set the asynchronous door opening delay time of
Relay1 and Relay2, the default is 1 second

RFID card format

Supported access control card format

Wiegand format

Supported Wiegand access card format

Wiegand mode

Optional input port or output port

Enable Virtual
password

After enabling, the correct password will be included in the
consecutively entered numbers to open the door

Enable Card
Reader

Enable or disable card reader for RFID cards.

Card Reader
Working Mode

Set ID card stats:
Normal: This is the work mode, after the slot card can to open the
door.
Card Issuing: This is the issuing mode, after the slot card can to add
ID cards.
Card Revoking: This is the revoking mode, after the slot card can to
delete ID cards.

9.39 EGS Setting >> Relay

Field Name

Explanation

Relay Status

Picture 61 - Relay

Table 35 - Relay

73

Door Sensor1

Enable or disable door sensor 1

Door Sensor
Check Delay 1

Door Sensor1 detection delay time setting,5 seconds by default
Door Sensor2

Enable or disable door status sensor 2

Door Sensor
Check Delay 2

Door Sensor2 detection delay time setting,5 seconds by default
Lock Status 1

Door Close/Open

Door Sensor
Status1

Door Close/Open
Lock Status 2

Door Close/Open

Door Sensor
Status2

Door Close/Open

Door Lock Control

Door Lock

Execute a door lock to open or close the door

Action

Door Open/Close

Open mode

Once: perform door opening action, and will be closed automatically
when timeout.
Continue: perform the door opening action, the door will not be closed
automatically and need to closed manually when timeout.

9.40

Field Name

Explanation

EGS Setting >> Card

Picture 62 - Card

Table 36 - Card rule

74

Import Card List

Click the <Select> to choose to import remote card list file (cardlist.csv) and then clicking
<Update> can batch import remote card rule.

Add Card Rule

Type

Standard, namely to open the door card
Add, swipe the added card administrator card in the standby mode,
the device will enter the card add mode, and then swipe the card, the
card that has not been added to the card list will be added
Delete, swipe the added card delete administrator card in standby,
the device will enter the card delete mode, and then swipe the card,
the added card will be deleted

Relay

Swipe to open the door lock

Mode

Closed, swiping is unsuccessful after disabling
Enable, swipe the card to take effect after enabling
Time zone, swiping the card in the set time zone takes effect

Times

The number of times the card can be swiped in a time period

Name

User name

Card Number

RFID card number. You can manually fill in the first 10 digits of the
card number or select the existing card number

Period

The time to add the card, automatically generated

Card List

Operation

Delete, delete all
Export, support to export to csv. file

9.41

EGS Setting >> Password

Table 37 - Time to add the card, automatically generatedd Rule

Picture 63 - Password Rule

75

Field Name

Explanation

Import Password List

Click the <Select> to choose to import remote password list file (passwordlist.csv) and
then clicking <Update> can batch import remote password rule.

Add Password Rule

Type

Local, that is, the local door opening password, enter the password dial

interface in standby and enter the set opening password to open the door

immediately

Remote, remote opening password, when the indoor unit calls the door or

when the door calls the indoor unit to open the door, enter the DTMF

password to open the door

Remote and local, one password supports two door opening methods at

the same time

Relay

A door lock with a code

Mode

Closed, unsuccessful password opening after disabling

Enable, after enabling the password to open the door to take effect

Time zone, the password to open the door takes effect during the set time

zone

Times

The number of times the door can be opened with a password in a time

period

Name

User name

Password

Password to open the door

Number

When the indoor unit calls the access control or the access
control calls the indoor unit to open the door, enter the DTMF
password to open the door

Period

Time to add the card, automatically generated

Password List

Operation

Delete, delete all
Export, support to export to csv. file

76

9.42 EGS Setting >> Time Profile

Field Name

Explanation

Import time list

Click the <Select> to choose to import remote Profile list file (timeProfileList.csv) and
then clicking <Update> can batch import remote Period.

Period Add

Name

Set the name of the time period

Repetition
period

No repetition: Opening the door in the set time period is valid,
and it is invalid at other times
Daily: It is valid to open the door in the time period set daily,
and it is invalid at other times
Weekly: It is valid to open the door in the time period set every
week, and it is invalid at other times
Monthly: Open the door in the time period set every month is
valid, and it is invalid at other times

Effective
time

Set the effective time

Picture 64 - Time Profile

Table 38 - Time Profile

77

9.43 EGS Setting >> Logs

Field Name

Explanation

Relay

Relay

Result

Display the result of a single door opening (success or
failure)

Name

The name of the person who opened the door

Source

Card number or password to open the door

Type

Door opening type, including password, credit card

Reason

Reasons for failed door opening

Time

Opening time

Picture 65 - Logs

Table 39 - Logs

78

10 Trouble Shooting

When the device is not working properly, users can try the following methods to restore
the device to normal operation or collect relevant information to send a problem report to
the technical support mailbox.

10.1 Get device system information

Users can obtain information through the [System] >> [Information] option on the device
webpage. The following information will be provided:
Device information (model, software and hardware version) and Internet Information etc.

10.2 Reboot device

User can restart the device through the webpage, click [System] >> [Reboot Phone] and
click [Reboot] button, or directly unplug the power to restart the device.

10.3 Device factory reset

Restoring the factory settings will delete all configurations, database and configuration
files on the device and the device will be restored to factory default state.

To restore the factory settings, please go to [System] >> [Configuration] >> [Reset

Phone] page, and click [Reset] button, the device will return to the factory default state.

10.4 Network Packets Capture

In order to obtain the data packet of the device, the user needs to log in to the webpage of
the device, open the webpage [System] >> [Tools], and click the [Start] option in the
"Network Packets Capture". A message will pop up asking the user to save the captured
file. At this time, the user can perform related operations, such as starting/deactivating the
line or making a call, and clicking the [Stop] button on the webpage after completion.
Network packets during the device are saved in a file. Users can analyze the packet or
send it to the Technical Support mailbox.

10.5 Get device log

Log information is helpful when encountering abnormal problems. In order to obtain
the log information of the device, the user can log on to the device web page, open the
web page [device log], click the "start" button, follow the steps of the problem until the

79

problem appears, and then click the "end" button, "save" to the local for analysis or send

Trouble Case

Solution

Device could not boot up

1. The device is powered by external power supply via power
adapter or POE switch. Please use standard power adapter
provided or POE switch met with the specification
requirements and check if device is well connected to power
source.

2. If the device enters "POST mode" (the SIP/NET and
function button indicators are always on), the device system is
damaged. Please contact your location technical support to
help you restore your equipment system.

Device could not register
to a service provider

1. Please check if the device is connected to the network.

2. If the network connection is good, please check your line
configuration again. If all configurations are correct, contact
your service provider for support, or follow the instructions in
"10.4 Network Data Capture" to obtain a registered network
packet and send it to the Support Email to help analyze the
issue.

the log to the technician to locate the problem.

10.6 Common Trouble Cases

Table 40 - Trouble Cases