FANVIL FANVIL I23S User guide

Download

SIP Audio Door Phone i23S

USER MANUAL

V1.0

www.fanvil.com

Document VER

Firmware VER

Explanation

Time

V1.0

2.1.1.3445

Initial issue

20180208

Safety Notices

1. Please use the specified power adapter. If you need to use the power adapter provided by

other manufacturers under special circumstances, please make sure that the voltage and

current provided is in accordance with the requirements of this product, meanwhile, please use

the safety certificated products, otherwise may cause fire or get an electric shock.

2. When using this product, please do not damage the power cord either by forcefully twist it,

stretch pull, banding or put it under heavy pressure or between items, otherwise it may cause

damage to the power cord, lead to fire or get an electric shock.

3. Before using, please confirm that the temperature and environment is humidity suitable for the

product to work. (Move the product from air conditioning room to natural temperature, which

may cause this product surface or internal components produce condense water vapor, please

open power use it after waiting for this product is natural drying).

4. Please do not let non-technical staff to remove or repair. Improper repair may cause electric

shock, fire, malfunction, etc. It will lead to injury accident or cause damage to your product.

5. Do not use fingers, pins, wire, other metal objects or foreign body into the vents and gaps. It

may cause current through the metal or foreign body, which may even cause electric shock or

injury accident. If any foreign body or objection falls into the product please stop using.

6. Please do not discard the packing bags or store in places where children could reach, if

children trap his head with it, may cause nose and mouth blocked, and even lead to

suffocation.

7. Please use this product with normal usage and operating, in bad posture for a long time to use

this product may affect your health.

8. Please read the above safety notices before installing or using this phone. They are crucial for

the safe and reliable operation of the device.

A.Product introduction

Buttons and icons

Description

Function

Numeric

keyboard

Input password to open the door or to call.

Programmable

key

Can be set to a variety of functions, in order

to meet the needs of different occasions

Card reader area

Use RFID/IC Cards to open the door

Lock Status

Door unlocking: On

Door locking: Off

Call status

Standby: Off

Call Holding: Blink with 1s

Calls: On

Ring status

Standby: Off

Ringing: On

i23S SIP door phone is a full digital network door phone, with its core part adopts mature

VoIP solution (Broadcom chip), stable and reliable performance, hands-free adopting

digital full-duplex mode, voice loud and clear, generous appearance, solid durable, easy for

installation, comfortable keypad and low power consumption.

i23S SIP door phone supports entrance guard control, voice intercom, RFID/IC card and

keypad remote to open the door.

1. Appearance of the product

2. Description

7/53

www.fanvil.com

Network/SIP

Registration

Network error: Blink with 1s

Network running: Off

Registration failed: Blink with 3s

Registration succeeded: On

B.Start Using

CN7

1234567

+12V

VSS

COM

S_IN

S_OUT

12V 1A/DC

Electric-lock switch

Indoor switch

Jumper in passive mode Jumper in active mode

Before you start to use the equipment, please make the following installation.

1. Confirm the connection

Confirm whether the equipment of the power cord, network cable, electric lock control line

connection and the boot-up is normal. (Check the network state of light)

1) Power, Electric Lock, Indoor switch port

There are 2 power supply options: 12V/DC or POE (Powered By Ethernet). PIN 1 (+12V)

and PIN 2 (VSS) connected to the power supply. PIN3/4/5 used to connect the electric lock, only

2 of them (NC and COM, or NO and COM) will be connected usually, depending on the type of

electric lock. PIN6/7 used to connect indoor switch which control the open/lock of electric lock.

Driving mode of electric-lock(Default in Passive mode)

Driving mode of electric-lock decides whether the electric-lock use an independent power supply.

The independent power supply will be required in passive mode, while electric-lock will be

powered by i31S in active mode. 【Note】When the device is in active mode, it can drive 12V/650mA switch output maximum, to

which a standard electric-lock or another compatible electrical appliance can be connected.

 When using the active mode, it is 12V DC in output.  When using the passive mode, output is short control (normally open mode or normally close

mode).

8/53

www.fanvil.com

Wiring instructions

Driving Mode

Electric lock

Jumper

port

Connections

Activ

Passiv

electricity

when open

When the

power to

open

√

I23S use a relay to control the state of electric-lock, before that, the electric-lock must be powered

correctly. There are 3 contacts of the relay:

 NO: Normally Open Contact.  COM: Common Contact.  NC: Normally Close Contact.

9/53

www.fanvil.com

2. Quick Setting

The product provides a completed function and parameter settings. To understand all

meaning of parameters well, it is better for users to have knowledge of network and SIP

protocol. In order to make users enjoy the high-quality voice service and low-cost advantage

immediately, here we list some basic but compulsory setting options in this section. Users can

use it without understanding such complex SIP protocols.

In prior to this step, please make sure your broadband Internet online can be normally

operated and complete the connection of the network hardware. The product factory network

mode is DHCP. Thus, only the equipment is connected with DHCP network environment that

network can be automatically connected.

 Press and hold “#” key for 3 seconds and the door phone will report the IP address by voice.

Or use the "iDoorPhoneNetworkScanner.exe" software to find the IP address of the device.

(Download address http://download.fanvil.com/tool/iDoorPhoneNetworkScanner.exe )

 Note: Waiting for 30s to run the device when it is power on.  Log in to the WEB device configuration.  In a Line page configuration service account, user name, parameters that are required for

server address register.

 You can set DSS key in the Function key page.  You can set Door Phone parameters in the Webpage (EGS Setting-> Features).

C.Basic operation

1. Answer a call

By default, the incoming call will be answered automatically without any ringing. User MAY

want to hear ring before answer the incoming call. This could be configured under EGS

setting -> Features -> Basic Settings -> Auto Answer timeout. This parameter is the ringing

time. Auto answered could be disabled under EGS setting -> Features -> Basic settings ->

Enable auto Answer.

2. Call

There are 2 options to place a call:

1) Press * to enter dialing mode, then type in the number and press * to send the call

10/53

www.fanvil.com

immediately.

Here the feature of “pressing * to send the call” could be disabled by the option “press * to send”

under EGS setting -> Features -> Basic Settings

Another 2 important options are “dial Fixed Length to Send” and “send Length”. When user is

typing in the number under dialing mode on keypad, device will check the length of number after

every new digit was typed. Once the length matches the parameter “send Length”, the number

will be called immediately. If this feature is disabled, user will need to wait “auto dial out time”

seconds before the call is sending out.

2) By pressing the DSS key, the preconfigured number will be called. The option is under

Function Key -> Function Key settings. The type is hot key, subtype is Speed dial. There are

2 numbers available here, the number 1 will be called first, if number 1 is not answered, the

call will be transferred to number2.

3. End call

The key “#” is used to end the active call. There are another 2 important features:

1) Release the processing call

2) Reject the incoming call when it’s ringing

4. Open the door operation

There are seven options to open the door:

1)In idle state, Input “local password” on the keyboard to open the door, it could be configured

under EGS Setting -> Feature -> Local Password.

2) Open with remote password. Make a call to the owner, the owner enters the remote password

to open the door. “remote password” could be configured under EGS setting -> Feature ->

Remote Password.

3) Open with Access code. The owner makes a call to the access control, the access control will

answer the call automatically. Then owner enter the “access code” on his keypad to open the door.

The owner’s number and access code are configured under EGS Access -> Access Table & Add

Access rule.

4) Swipe the RFID/IC cards to open the door. Before user can use the card, it must be added

under EGS Access -> Access Table.

5) By pressing the indoor switch to open the door. The indoor switch must be connected correctly

according to the section 1.

6) Private access code to open the door.

The private access code could be configured under EGS Access -> Access Table & Add

Access Rule. To open door with private access code, user enter “location code” + “*” +

“Access Code”. For example, the location code is 1, and Access code is 123, User enter

“1*123#” to open the door.

NOTE: ended with “#” to send the code immediately.

7) Active URL control command to open the door.

11/53

www.fanvil.com

URL is

“http://user:pwd@host/cgi-bin/ConfigManApp.com?key=F_LOCK&code=openCode”

a. User and pwd is Web the user name and password.

b. “openCode” is the remote-control code to open the door.

Example: “http://admin:admin@172.18.3.25/cgi-bin/ConfigManApp.com?key=*”

If access code is input correctly, the device will play sirens sound to prompt access control

and the remote user, while user input the incorrect code, the device will play low-frequency short

chirp.

If password is input successfully, then high-frequency sirens sound will follow by. If password is

input incorrectly, high-frequency short chirp will follow by.

When door is open , the device will play sirens sound to prompt.

D.Page settings

1. Browser configuration

When the device and your computer are successfully connected to the network, enter the

IP address of the device on the browser as http://xxx.xxx.xxx.xxx/ and you can see the login

interface of the web page management.

Enter the user name and password and click the [logon] button to enter the settings

screen.

2. Password Configuration

There are two levels of access: root level and general level. A user with root level access

can browse and set all configuration parameters, while a user with general level can set all

configuration parameters except server parameters for SIP.

 Default user with general level: The default is not set, are free to add.  Default user with root level:

 User name: admin  Password: admin

12/53

www.fanvil.com

3. Configuration via WEB

Information

Field Name

Explanation

System

Information

Display equipment model, hardware version, software version, uptime, Last

uptime and MEMinfo.

Network

Shows the configuration information for WAN port, including connection mode of

WAN port (Static, DHCP, PPPoE), MAC address, IP address of WAN port.

SIP Accounts

Shows the phone numbers and registration status for the 2 SIP LINES.

(1) System

a) Information

b) Account

13/53

www.fanvil.com

Through this page, user can add or remove users depends on their needs and can modify

Account

Field Name

Explanation

Change Web Authentication Password

You Can modify the login password to the account

Add New User

You can add new user

User Accounts

Show the existing user information

existing user permission.

c) Configurations

14/53

www.fanvil.com

Configurations

Field Name

Explanation

Export

Configurations

Save the equipment configuration to a txt or xml file. Please note to Right

click on the choice and then choose “Save Link As.”

Import

Configurations

Browse to the config file, and press Update to load it to the equipment.

Reset to factory

defaults

This will restore factory default and remove all configuration information.

Upgrade

Field Name

Explanation

Software upgrade

Browse to the firmware, and press Update to load it to the equipment.

e) Auto Provision

15/53

www.fanvil.com

Auto Provision

Field Name

Explanation

16/53

www.fanvil.com

Common Settings

Current

Configuration

Version

Show the current config file’s version. If the version of configuration

downloaded is higher than this, the configuration will be upgraded. If the

endpoints confirm the configuration by the Digest method, the

configuration will not be upgraded unless it differs from the current

configuration

General

Configuration

Version

Show the common config file’s version. If the configuration downloaded

and this configuration is the same, the auto provision will stop. If the

endpoints confirm the configuration by the Digest method, the

configuration will not be upgraded unless it differs from the current

configuration.

CPE Serial

Number

Serial number of the equipment

Authentication

Name

Username for configuration server. Used for FTP/HTTP/HTTPS. If this is

blank the phone will use anonymous

Authentication

Password

Password for configuration server. Used for FTP/HTTP/HTTPS.

Configuration File

Encryption Key

Encryption key for the configuration file

General

Configuration File

Encryption Key

Encryption key for common configuration file

Save Auto

Provision

Information

Save the auto provision username and password in the phone until the

server url changes

DHCP Option

Option Value

The equipment supports configuration from Option 43, Option 66, or a

Custom DHCP option. It may also be disabled.

Custom Option

Value

Custom option number. Must be from 128 to 254.

SIP Plug and Play (PnP)

Enable SIP PnP

If this is enabled, the equipment will send SIP SUBSCRIBE messages to a

multicast address when it boots up. Any SIP server understanding that

message will reply with a SIP NOTIFY message containing the Auto

Provisioning Server URL where the phones can request their configuration.

Server Address

PnP Server Address

Server Port

PnP Server Port

Transportation

Protocol

PnP Transfer protocol – UDP or TCP

17/53

www.fanvil.com

Update Interval

Interval time for querying PnP server. Default is 1 hour.

Static Provisioning Server

Server Address

Set FTP/TFTP/HTTP server IP address for auto update. The address can

be an IP address or Domain name with subdirectory.

Configuration File

Name

Specify configuration file name. The equipment will use its MAC ID as the

config file name if this is blank.

Protocol Type

Specify the Protocol type FTP, TFTP or HTTP.

Update Interval

Specify the update interval time. Default is 1 hour.

Update Mode

1. Disable – no update

2. Update after reboot – update only after reboot.

3. Update at time interval – update at periodic update interval

TR069

Enable TR069

Enable/Disable TR069 configuration

Enable TR069

Warning Tone

Enable/Disable TR069 warning tone ACS Server Type

Select Common or CTC ACS Server Type.

ACS Server URL

ACS Server URL.

ACS User

User name for ACS.

ACS Password

ACS Password.

TLS Version

Select the TLS transport layer security protocol version, in accordance with

the service version

INFORM Sending

Period

Time between transmissions of “Inform” Unit is seconds. STUN Server Addr

Set STUN Server IP address

STUN Enable

Enable/Disable STUN

f) FDMS

18/53

www.fanvil.com

FDMS Settings

Enable FDMS

Enable/Disable FDMS configuration

FDMS Interval

The time to send sip Subscribe information to the FDMS server is on a

regular basis. Unit is seconds

Doorphone Info Settings

Community Name

The name of the community where the device is installed

Building Number

The name of the building where the equipment is installed

Room Number

The name of the room where the equipment is installed

g) Tools

19/53

www.fanvil.com

Syslog provide a client/server mechanism for the log messages which is recorded by the

Tools

Field Name

Explanation

Syslog

Enable

Syslog

Enable or disable system log.

Server

Address

System log server IP address. Server Port

System log server port.

APP Log

Level

Set the level of APP log. SIP Log Level

Set the level of SIP log.

Network Packets Capture

Capture a packet stream from the equipment. This is normally used to troubleshoot problems.

Auto Reboot Setting

Configure the restart mode and restart time of the device and restart it to restore the device to its

best state.

Reboot Phone

system. The Syslog server receives the messages from clients and classifies them based on

priority and type. Then these messages will be written into a log by rules which the administrator

has configured.

There are 8 levels of debug information.

Level 0: emergency; System is unusable. This is the highest debug info level.

Level 1: alert; Action must be taken immediately.

Level 2: critical; System is probably working incorrectly.

Level 3: error; System may not work correctly.

Level 4: warning; System may work correctly but needs attention.

Level 5: notice; It is the normal but significant condition.

Level 6: Informational; It is the normal daily messages.

Level 7: debug; Debug messages normally used by system designer. This level can only be

displayed via telnet.

20/53

www.fanvil.com

Some configuration modifications require a reboot to become effective. Clicking the Reboot

button will lead to reboot immediately.

Note: Be sure to save the configuration before rebooting.

(2) Network

Field Name

Explanation

Network Status

The current IP address of the equipment

Subnet mask

The current Subnet Mask

Default

gateway

The current Gateway IP address MAC

The MAC address of the equipment

a) Basic

21/53

www.fanvil.com

MAC

Timestamp

Get the MAC address of time.

Settings

Select the appropriate network mode. The equipment supports three network modes:

Static IP

Network parameters must be entered manually and will not change. All

parameters are provided by the ISP.

DHCP

Network parameters are provided automatically by a DHCP server.

PPPoE

Account and Password must be input manually. These are provided by your

ISP.

If Static IP is chosen, the screen below will appear. Enter values provided by the ISP.

DNS Server

Configured by

Select the Configured mode of the DNS Server.

Primary DNS

Server

Enter the server address of the Primary DNS.

Secondary

DNS Server

Enter the server address of the Secondary DNS.

Click the APPLY button after entering the new settings. The equipment will save the new settings

and apply them. If a new IP address was entered for the equipment, it must be used to login to

the phone after clicking the APPLY button.

Service Port Settings

Web Server

Type

Specify Web Server Type – HTTP or HTTPS

HTTP Port

Port for web browser access. Default value is 80. Change this from the default

to enhance security. Setting this port to 0 will disable HTTP access.

Example: The IP address is 192.168.1.70 and the port value is 8090. The

accessing address is http://192.168.1.70:8090.

HTTPS Port

Port for HTTPS access. An https authentication certification must be

downloaded into the equipment before using https.

Default value is 443. Change this from the default to enhance security.

Note:

1) Any changes made on this page require a reboot to become active.

2) It is suggested that the make the values bigger than 1024 if users change the port to HTTPS.

Values less than 1024 are reserved.

3) If the HTTP port is set to 0, HTTP service will be disabled.

b) Advanced

22/53

www.fanvil.com

Field Name

Explanation

Link Layer Discovery Protocol (LLDP)Settings

Enable LLDP

Enable the device to send LLDP packets.

Packet

Interval(1~3600

)

The time interval of device sending packet. The default value is 60s.

Enable Learning

Function

Open the device to learn LLDP function, after opening, the device will

automatically learn the switch QoS,vlan id,802.1p and other configuration

values. If not, the device will automatically be updated to the value in the

switch, synchronizing with the switch’s

ARP Cache Life

The default ARP aging time is 10 minutes. You can configure the ARP aging

time to a reasonable value.

VLAN Settings

Enable VLAN

Enable VLAN for WAN

VLAN ID

Manually set the VLAN ID value, which range is 0-4095

802.1p Signal

Priority

Set the SIP 802.1P value, the range is 0-7

802.1p Media

Priority

Set the media 802.1P value, the range is 0-7

Quality of Service (QoS) Settings

23/53

www.fanvil.com

Enable DSCP

QoS

enable DSCP

Signal QoS

Priority

Set the SIP DSCP value

Media QoS

Priority

Set the media RTP DSCP value

802.1X Settings

Enable 802.1X

enable 802.1X

Username

Set the 802.1X user name

Password

Set the 802.1X password

c) VPN

The device supports remote connection via VPN. It supports both Layer 2 Tunneling Protocol

(L2TP) and OpenVPN protocol. This allows users securely connect from public network to local

network remotely.

24/53

www.fanvil.com

Field Name

Explanation

VPN IP Address

Show the current VPN IP address.

VPN Mode

Enable VPN

Enable/Disable VPN.

L2TP

Select Layer 2 Tunneling Protocol

OpenVPN

Select OpenVPN Protocol. (Only one protocol may be activated. After the

selection is made, the configuration should be saved and the phone be

rebooted.)

Layer 2 Tunneling Protocol (L2TP)

L2TP Server

Address

Set VPN L2TP Server IP address.

Authentication

Name

Set User Name access to VPN L2TP Server.

Authentication

Password

Set Password access to VPN L2TP Server.

Open VPN Files

Upload or delete Open VPN Certification Files

(3) Line

a) SIP

Configure a SIP server on this page.

25/53

www.fanvil.com

26/53

www.fanvil.com

SIP

Field Name

Explanation

Basic Settings (Choose the SIP line to configured)

Line Status

Display the current line status at page loading. To get the up to date line

status, user has to refresh the page manually. There is some status here:

1) Inactive, indicates that this line is not activated yet, user can activate

the line by selecting the option “activate”.

2) Timeout, indicates the SIP registration status timeout. It means that

there’s no response from SIP server. User may need to check the network

or SIP server IP address and port.

3) Registered, indicates the SIP account is registered to SIP server

successfully, is able to send or receive calls.

4) 403 forbidden, indicates the SIP error code 403, means SIP server

rejected the SIP registration because the username and password is

incorrect. User will need to check the username and password, they must

be matched with the username and password which were provided by SIP

server.

Other SIP error code, check SIP protocol standard, or contact support.

Username

Enter the username of the service account

Display name

Enter the display name to be sent in a call request.

Authentication Name

Enter the authentication name of the service account, which is assigned

by IPPBX administrator, or provided by ISP provider.

Authentication

Password

Enter the authentication password of the service account, which is

assigned by IPPBX administrator, or provided by ISP provider.

27/53

www.fanvil.com

Activate

Whether the service of the line should be activated

SIP Proxy Server

Address

Enter the IP or FQDN address of the SIP proxy server SIP Proxy Server Port

Enter the SIP proxy server port, default is 5060

Outbound proxy

address

Enter the IP or FQDN address of outbound proxy server which are

provided by the service provider

Outbound proxy port

Enter the outbound proxy port, default is 5060

Realm

Enter the SIP domain if requested by the service provider

Codecs Settings

Set the priority and availability of the codecs by adding or removing them from the list.

Advanced Settings

Subscribe For Voice

Message

Enable the device to subscribe a voice message of waiting notification, if it

is enabled, the device will receive notification from the server when there

is voice message waiting on the server

Voice Message

Number

Set the number for retrieving voice message

Voice Message

Subscribe Period

Set the interval of voice message notification subscription

Enable DND

Enable Do-not-disturb, any incoming call to this line will be rejected

automatically

Blocking Anonymous

Call

Reject any incoming call without presenting caller ID

Use 182 Response for

Call waiting

Set the device to use 182 response code at call waiting response

Anonymous Call

Standard

Set the standard to be used for anonymous

Dial Without

Registered

Set call out by proxy without registration Click To Talk

Set Click To Talk

User Agent

Set the user agent, the default is Model with Software Version.

Response Single

Codec

If setting is enabled, the device will use single codec in responding to an

incoming call request

Ring Type

Set the ring tone type for the line

Conference Type

Set the type of call conference, Local=set up call conference by the device

itself, maximum supports two remote parties, Server=set up call

conference by dialing to a conference room on the server

Server Conference

Number

Set the conference room number when conference type is set to be

Server

Transfer Timeout

Set the timeout of call transfer process.

28/53

www.fanvil.com

Enable Long Contact

Allow more parameters in contact field per RFC 3840.

Enable Use Inactive

Hold

When Inactive Hold is enabled, the caller’s SIP packet will with Inactive

fields on the condition of holding a call.

Use Quote in Display

Name

Whether to add quote in display name.

Use Feature Code

When this setting is enabled, the features in this section will not be

handled by the device itself but by the server instead. In order to control

the enabling of the features, the device will send feature code to the

server by dialing the number specified in each feature code field.

Specific Server Type

Set the line to collaborate with specific server type.

Registration

Expiration

Set the SIP expiration interval. Use VPN

Set the line to use VPN restrict route.

Use STUN

Set the line to use STUN for NAT traversal.

Convert URI

Convert not digit and alphabet characters to %hh hex code.

DTMF Type

Set the DTMF type to be used for the line.

DTMF SIP INFO

Mode

Set the SIP INFO mode to send ‘*’ and ‘#’ or ‘10’ and ‘11’.

Transportation

Protocol

Set the line to use TCP or UDP for SIP transmission. Local Port

Set the Local Port.

SIP Version

Set the SIP version.

Caller ID Header

Set the Caller ID Header.

Enable Strict Proxy

Enables the use of strict routing. When the phone receives packets from

the server, it will use the source IP address, not the address in via field.

Enable user=phone

Sets user=phone in SIP messages.

Enable SCA

Enable/Disable SCA (Shared Call Appearance)

Enable DNS SRV

Set the line to use DNS SRV which will resolve the FQDN in proxy server

into a service list.

Keep Alive Type

Set the line to use dummy UDP or SIP OPTION packet to keep NAT

pinhole opened.

Keep Alive Interval

Set the keep alive packet transmitting interval.

Sync Clock Time

Synchronize with server time.

Enable Session Timer

Set the line to enable call ending by session timer refreshment. The call

session will be ended if there is not new session timer event update

received after the timeout period.

Session Timeout

Set the session timer timeout period.

Enable rPort

Set the line to add rPort in SIP headers.

Enable PRACK

Set the line to support PRACK SIP message.

29/53

www.fanvil.com

Auto Change Port

Enable/Disable Auto Change Port.

Keep Authentication

Keep the authentication parameters from previous authentication.

Auto TCP

Using TCP protocol to guarantee usability of transport for SIP messages

above 1500 bytes.

Enable Feature Sync

Feature Sycn with server.

Enable GRUU

Support Globally Routable User-Agent URI (GRUU)

RTP Encryption

Enable RTP encryption such that RTP transmission will be encrypted.

RTP Encryption Key

Set the pass phrase for RTP encryption.

b) Basic Settings

STUN -Simple Traversal of UDP through NAT -A STUN server allows a phone in a private

network to know its public IP and port as well as the type of NAT being used. The equipment can

then use this information to register itself to a SIP server so that it can make and receive calls

while in a private network.

30/53

www.fanvil.com

Basic Settings

Field Name

Explanation

SIP Settings

Local SIP Port

Set the local SIP port used to send/receive SIP messages.

Registration Failure

Retry Interval

Set the retry interval of SIP REGISTRATION when registration failed.

Enable Strict UA

Match

Enable or disable Strict UA Match

Enable DHCP

Option 120

DHCP Server would respond an OPTION message to the request from

DHCP client. To work with the terminal device, Access device and DHCP

policy server would be able to implement the zero configuration and auto

provisioning. OPTION 120 is one of the OPTIONS in which the device could

obtain the SIP server address from the ACK response sent back by the

DHCP server. Then the SIP Agent of terminal device starts register with the

SIP server address.

Strict Branch

The value determined whether it’s exactly matched the Branch

STUN Settings

Server Address

STUN Server IP address

Server Port

STUN Server Port – Default is 3478.

Binding Period

STUN blinding period – STUN packets are sent at this interval to keep the

NAT mapping active.

SIP Waiting Time

Waiting time for SIP. This will vary depending on the network.

TLS Certification File

Upload or delete the TLS certification file used for encrypted SIP transmission.

Note: the SIP STUN is used to achieve the SIP penetration of NAT, and the realization of a

service, when the equipment configuration of the STUN server IP and port (usually the default is

3478), and select the Use Stun SIP server, the use of NAT equipment to achieve penetration.

C) Dial Peer

Configure the Dial Peer to make the device call more flexible.

31/53

www.fanvil.com

Import Dial peer Table

Field Name

Explanation

Select File

Select an existing dialing rule file. The file type must be a .CSV

Add Dial Peer

Number

To add an outgoing call number. The outgoing call number can be divided

into two types: one is the exact match, and after the exact match, if the

number is exactly the same as the user dialing the called number, the

device will use the IP address of this number mapping or (This is the area

code prefix function of the PSTN). If the number matches the N-bit (prefix

number length) of the called number, the device uses the IP address or

configuration mapped to this number. Make a call. Configuration prefix

matching needs to be followed by a prefix number to match the exact

match number; the longest support is 30 bits; also supports the use of x

format and range of numbers.

Destination

Configure the destination address. If it’s configured as a point-to-point call,

write the peer IP address directly. Can also be set to domain name, by the

device DNS server to resolve the specific IP address. If it is not configured,

the IP address is 0.0.0.0. This is an optional configuration item

Port

Configure the signaling port of the other party. This is an optional

configuration item. The default is 5060

Alias

Configure aliases. This is an optional item: the replacement number will be

used when the prefix is prefixed, and no alias when it is configured

32/53

www.fanvil.com

Note: aliases are divided into four types and must be combined with the replacement length:

1) add: xxx, add xxx before the number. This can help users save dialing length;

2) all: xxx, all replaced by xxx; can achieve speed dial, such as user configuration dial-up 1, then

by configuring all: number to change the actual call out the number;

3) del, delete the number before the n bit, n by the replacement length set;

4) rep: xxx, the number n before the number is replaced by xxx, n is set by the replacement

length. For example, if the user wants to dial the PSTN (010-62281493) through the floor service

provided by the VoIP operator, and the actual call should be 010-62281493, then we can

configure the called number 9T, then rep: 010, and then delete the length Set to 1. Then all users

call the 9 at the beginning of the phone will be replaced with 010 + number sent. To facilitate the

user to call the habit of thinking mode;

Call Mode

Configuration selection of different signaling protocols, SIP;

Suffix

Configure the suffix, this is optional configuration items: that is, after the

dial-up number to add this suffix, no configuration shows no suffix;

Deleted Length

Configure the replacement / delete length, the number entered by the user

is replaced / deleted by this length; this is an optional configuration item;

(4) EGS Setting

a) Features

33/53

www.fanvil.com

Features

Field Name

Explanation

Common Settings

Switch Mode

Monostable: there is only one fixed action status for door unlocking. See

“Switch-On Duration” too.

Bistable: there are two actions and statuses, door unlocking and door

locking. Each action might be triggered and changed to the other status.

After changed, the status would be kept.

default Value is Monostable

Switch-On Duration

Door unlocking time for Monostable mode only. If the time is up, the door

would be locked automatically. Default Value is 5 seconds.

Enable Card Reader

Enable or disable card reader for RFID/IC cards.

Card Reader Working

Mode

Set RFID/IC card stats:

Normal: This is the work mode, in which user can use the authorized

card can to open the door.

Card Issuing: This is the issuing mode; the swiped card will be added in

access list automatically. User could edit other parameters under EGS

access.

Card Revoking: This is the revoking mode; the swiped card will be

deleted from Access List.

Card Reader HF

Card Data Reverse

Set the format of HF card to make the data sequence reverse to meet

with specific card.

Limit Talk Duration

If enabled, calls would be forced ended after talking time is up.

Talk Duration

The call will be ended automatically when time up. Initial Value is 120

seconds

34/53

www.fanvil.com

Remote Password

Remote door unlocking password. Initial Value is “*”.

Local password

Local door unlocking password via keypad, the default password length

is 4. Initial Value is “6789”.

APP Door Open

Enable or disable the APP Door Open.

APP password

APP door unlocking password. Initial Value is “*”.

Enable Indoor Open

Enable or disable to use indoor switch to unlock the door.

Enable Access Table

Enable Access Table: enter <Access Code> for opening door during

calls.

Disable Access Table: enter <Remote Password> for opening door

during calls.

Default Enable.

Description

Device description displayed on IP scanning tool software. Initial Value is

“i23S IP Door Phone”.

Enable Open Log

Server

Enable or disable to connect with log server.

Address of Open Log

Server

Log server address (IP or domain name)

Port of Open Log

Server

Log server port (0-65535), Initial Value is 514.

Door Unlock

Indication

Indication tone for door unlocked. There are 3 types of tone: silent/short

beeps/long beeps.

Remote Code Check

Length

The remote access code length would be restricted with it. If the input

access code length is matched with it, system would check it

immediately. Initial Value is 4.

Basic Settings

Enable DND

DND might be disabled phone for all SIP lines, or line for SIP individually.

But the outgoing calls will not be affected.

Ban Outgoing

If enabled, no outgoing calls can be made.

Enable Intercom

Mute

If enabled, mutes incoming calls during an intercom call.

Enable Intercom

Ringing

If enabled, plays intercom ring tone to alert to an intercom call. Enable Auto Dial Out

Enable Auto Dial Out.

Auto Dial Out Time

Set Auto Dial Out Time.

Enable Auto Answer

Enable Auto Answer function.

Auto Answer Timeout

Set Auto Answer Timeout.

No Answer Auto

Hangup

Enable automatically hang up when no answer. Auto Hangup Timeout

Configuration in a set time, automatically hang up when no answer.

35/53

www.fanvil.com

Dial Fixed Length to

Send

Enable or disable dial fixed length to send.

Send length

The number will be sent to the server after the specified numbers of

digits are dialed.

Dial Number Voice

Play

Configuration Open / Close Dial Number Voice Play. Voice Play Language

Set language of the voice prompt.

Enable Delay Start

Enable or disable the start delay.

Delay Start Time

Set start delay time.

Voice Read IP

Enable or disable voice broadcast IP address.

Press "*" to Send

Enable or disable the Press "*" to Send, Initial Value is enable.

Block Out Settings

Add or delete blocked numbers – enter the prefix of numbers which should not be dialed by the

phone. For example, if 001 is entered, the phone would not dial any number beginning with 001.

X and x are wildcards which match single digit. For example, if 4xxx or 4XXX is entered, the

phone would not dial any 4 digits numbers beginning with 4. It would dial numbers beginning with

4 which are longer or shorter than 4 digits.

b) Audio

Audio Setting

Field Name

Explanation

First Codec

The first codec choice: G.711A/U, G.722, G.723.1, G.726-32, G.729AB

Second Codec

The second codec choice: G.711A/U, G.722, G.723.1, G.726-32, G.729AB,

None

This page configures audio parameters such as voice codec, speak volume, mic volume and

ringer volume.

36/53

www.fanvil.com

Third Codec

The third codec choice: G.711A/U, G.722, G.723.1, G.726-32, G.729AB,

None

Fourth Codec

The forth codec choice: G.711A/U, G.722, G.723.1, G.726-32, G.729AB,

None

DTMF Payload

Type

The RTP Payload type that indicates DTMF. Default is 101 Default Ring Type

Ring Sound – There are 9 standard types and 3 User types.

Pass Tone

When the door opened successfully, the device will play the correct tone set

by the user.

Fail Tone

When the door fails to open, the terminal will play an error tone set by the

user.

G.729AB Payload

Length

G.729AB Payload Length – Adjusts from 10 – 60 ms. Tone Standard

Configure tone standard area.

G.722 Timestamps

Choices are 160/20ms or 320/20ms.

G.723.1 Bit Rate

Choices are 5.3kb/s or 6.3kb/s.

Speakerphone

Volume

Set the speaker calls the volume level. MIC Input Volume

Set the MIC calls the volume level.

Broadcast Output

Volume

Set the broadcast the output volume level.

Signal Tone

Volume

Set the audio signal the output volume level.

Enable VAD

Enable or disable Voice Activity Detection (VAD). If VAD is enabled, G729

Payload length cannot be set greater than 20 ms.

c) Video

This page allows you to set the video capture and video encode.

37/53

www.fanvil.com

Video

Field Name

Explanation

Camera Status：Display the relevant information of the camera, including maximum access,

maximum stream, maximum sub stream, and the status.

IP Camera Settings

Position

Set IP Camera Name.

User name

External camera login required account.

Password

External camera login password required.

IP Camera Brand

Select the camera manufacturers.

IP address

IP address of the camera, please use the camera matching scan tool to

obtain the IP address.

Port

Camera port number.

Advanced Settings

Video Direction

Select the transport type of the video stream.

H.264 Payload

Type

Set the payload type of H.264.

RTSP information

Click [Apply], the connection automatically shows the camera does not

show the reverse.

Preview

Copy and paste the main stream or sub-stream URL into the VLC player,

or click [Preview] to display the current camera video.

d) MCAST

38/53

www.fanvil.com

It is easy and convenient to use multicast function to send notice to each member of the

multicast by setting the multicast key on the device and sending multicast RTP stream to

pre-configured multicast address. By configuring monitoring multicast address on the device,

monitor and play the RTP stream which sent by the multicast address.

MCAST Settings

Equipment can be set up to monitor up to 10 different multicast addresses, which is used to

receive the multicast RTP stream sent by the multicast address.

Here are the ways to change equipment receiving multicast RTP stream processing mode in

the Web interface: set the ordinary priority and enable page priority.  Priority:

In the drop-down box to choose priority of ordinary calls the priority, if the priority of the

incoming flows of multicast RTP, lower precedence than the current common calls, device will

automatically ignore the group RTP stream. If the priority of the incoming flow of multicast RTP is

higher than the current common calls priority, device will automatically receive the group RTP

stream, and keep the current common calls in state. You can also choose to disable in the

receiving threshold drop-down box, the device will automatically ignore all local network multicast

RTP stream.

 The options are as follows:

 1-10: To definite the priority of the common calls, 1 is the top level while 10 is the lowest  Disable: ignore all incoming multicast RTP stream  Enable the page priority:

Page priority determines the device how to deal with the new receiving multicast RTP

stream when it is in multicast session currently. When Page priority switch is enabled, the

device will automatically ignore the low priority multicast RTP stream but receive top-level

priority multicast RTP stream, and keep the current multicast session in state; If it is not

enabled, the device will automatically ignore all receiving multicast RTP stream.

 Web Settings:

39/53

www.fanvil.com

The multicast SS priority is higher than that of EE, which is the highest priority.

Note: when pressing the multicast key for multicast session, both multicast sender and

receiver will beep.

Listener configuration

 Blue part (name)

"Group 1","Group 2" and "Group 3" are your setting monitoring multicast name. The group

name will be displayed on the screen when you answer the multicast. If you have not set, the

screen will display the IP: port directly.

 Purple part (host: port)

It is a set of addresses and ports to listen, separated by a colon.

 Pink part (index / priority)

Multicast is a sign of listening, but also the monitoring multicast priority. The smaller number

refers to higher priority.

 Red part (priority)

It is the general call, non-multicast call priority. The smaller number refers to high priority. The

followings will explain how to use this option:

40/53

www.fanvil.com

 The purpose of setting monitoring multicast "Group 1" or "Group 2" or "Group 3" launched a

multicast call.

 All equipment has one or more common non-multicast communication.  When you set the Priority for the disable, multicast any level will not answer, multicast call is

rejected.

 when you set the Priority to a value, only higher than the priority of multicast can come in, if you

set the Priority is 3, group 2 and group 3 for priority level equal to 3 and less than 3 were

rejected, 1 priority is 2 higher than ordinary call priority device can answer the multicast

message at the same time, keep the hold the other call.

 Green part (Enable Page priority)

Set whether to open more priority is the priority of multicast, multicast is pink part number.

Explain how to use:  The purpose of setting monitoring multicast "group 1" or "3" set up listening "group of 1" or "3"

multicast address multicast call.

 All equipment has been a path or multi-path multicast phone, such as listening to "multicast

information group 2".

 If multicast is a new "group of 1", because "the priority group 1" is 2, higher than the current call

"priority group 2" 3, so multicast call will can come in.

 If multicast is a new "group of 3", because "the priority group 3" is 4, lower than the current call

"priority group 2" 3, "1" will listen to the equipment and maintain the "group of 2".

Multicast service

 Send: when configured ok, our key press shell on the corresponding equipment, equipment

directly into the Talking interface, the premise is to ensure no current multicast call and 3-way of

the case, the multicast can be established.

 Monitor: IP port and priority configuration monitoring device, when the call is initiated and

incoming multicast, directly into the Talking interface equipment.

e) Action URL

41/53

www.fanvil.com

Action URL Event Settings

URL for various actions performed by the phone. These actions are recorded and sent as xml files

to the server. Sample format is http://InternalServer /FileName.xml

f) Time/Date

42/53

www.fanvil.com

Time/Date

Field Name

Explanation

Network Time Server Settings

Time Synchronized

via SNTP

Enable time-sync through SNTP protocol

Time Synchronized

via DHCP

Enable time-sync through DHCP protocol

Primary Time Server

Set primary time server address

Secondary Time

Server

Set secondary time server address, when primary server is not reachable, the device

will try to connect to secondary time server to get time synchronization.

Time zone

Select the time zone

Resync Period

Time of re-synchronization with time server

Date Format

Select the time/date display format

Daylight Saving Time Settings

Location

Select the user's time zone specific area

DST Set Type

Select automatic DST according to the preset rules of DST, or the manually input

rules

Manual Time Settings

The time set by hand, need to disable SNTP service first.

Daylight Saving Time Settings

(5) EGS Access

43/53

www.fanvil.com

EGS Access

Field Name

Explanation

Import Access Table

Click the <Browse> to choose to import remote access list file (access List.csv) and then clicking

<Update> can batch import remote access rule.

Access Table

According to entrance guard access rules have been added, you can choose single or multiple

rules on this list to delete operation.

Add Access Rule

Name(necessar

User name

Location

Virtual extension number, used to make position call instead of real number.

It might be taken with unit number, or room number.

RFID/IC card number. You can manually fill in the first 10 digits of the card

number or select the existing card number

44/53

www.fanvil.com

Number

User phone number

Card State

Enable or disable holder's RFID card

Fwd Number

Call forwarding number when above phone number is unavailable.

Department

Card holder's department

Access Code

1/ When the door phone answers the call from the corresponding <Phone

Num> user, then the <Phone Num> user can input the access code via keypad

to unlock the door remotely.

2/ The user’s private password should be input via keypad for local door unlocking. The private password format is Location * Access Code.

Position

Card holder's position

Double Auth

When the feature is enabled, private password inputting and RFID reading

must be matched simultaneously for door unlocking.

Type

Host: the door phone would answer all call automatically.

Guest: the door phone would ring for incoming call, if the auto answer is

disabled.

Profile

It is valid for user access rules (including RFID/IC, access code, etc.) within

corresponding time section. If NONE is selected, the feature would be taken

effect all day.

Profile Setting

Profile

There are 4 sections for time profile configuration

Profile Name

The name of profile to help administrator to remember the time definition

Status

If it is yes, the time profile would be taken effect. Other time sections not

included in the profiles would not allow users to open door

Start Time

The start time of section

End Time

The end time of section

Administrator Table

Add Admin Card

You should input the top 10 digits of RFID card numbers. for

example, 0004111806, selected the type of admin card, click <add>.

Type: Issuer and revocation

When entrance guard is in normal state, swipe card (issuing card) would make

entrance guard into the issuing state, and then you can swipe a new card, which the card would

be added into the database; when you swipe the issuing card again after cards added

done, entrance guard would return to normal state. Delete card operation is the same with

issuing card.

The device can support up to 10 admin cards, 5000 copies of ordinary cards.

Note: in the issuing state, swiping deleted card is invalid.

Shows the ID, Issuing Date and Type of admin card

Delete

Clicking <Delete> would delete the selected admin card in the list.

Delete All

Click <Delete All>, to delete all admin card lists.

45/53

www.fanvil.com

(6) EGS Logs

Field Name

Explanation

Door Open Log

Result

Show the results of the open the door (Succeeded or Failed)

Time

The time of opening door.

Access Name

If the door was opened by swipe card or remote unlocking door, the device

would display remote access name.

Access ID

1. If the opening door method is swiping card, it wound display the card number

2. If the opening door way is remote access, it wound display the remote

extension’s number.

3. If the opening door way is local access, there is no display information.

Type

Open type: 1. Local, 2. Remote, 3. Brush card (Temporary Card, Valid Card and

Illegal Card).

Note: there are three kinds of brushing card feedback results.

1. Temporary Card (only added) the card number, without adding other rules)

2. Valid Card (added access rules)

3. Illegal Card (Did not add information)

EGS Logs is used to record the log to open the door, no matter it’s success or failure. It

supports up to 200 thousand record, the latest record will be displayed on the top. Once the

total record reaches the limit value 200 thousand, the new record will replace the oldest

record. To export the record, user can right click “Click here to Save Logs” and select “Save

link as” to save the log to a CSV format file.

(7) Door Lock

46/53

www.fanvil.com

Field Name

Explanation

Current Lock Status

Door Lock

Display the current lock status.

Door Lock Control

Door Lock

Door lock code

Action

Action to open/close the door

Open Mode

The action of door open mode:

#1 The door will open after choose the “once” and it will return to normal status

after timeout.

#2 The door will open after choose the “always” and it will keep the open status

until someone close the door via Web/TR-069.

Auto Open Setting

Set the door open when "SIP registration failed" and "Network connection failed".

Sip Register

Fail

Enable "SIP registration failed" to open the door automatically. Line

Select the line information when "SIP registration failed" is enabled.

Door Lock

Select "SIP registration failed" to automatically open the door lock.

Waiting Time

Set the duration of door open.

Network

Connect Fail

Enable "Network connection failed" to open the door automatically. Door Lock

Select "SIP registration failed" to open the door automatically.

Waiting Time

Set the duration of door open.

(8) Function Key

47/53

www.fanvil.com

 Key Event

Type

Subtype

Usage

Key Event

None

No responding

Dial

Dialing function

Release

Delete password input, cancel dialing input and end

call

identification key

Type

Number

Line

Subtype

Usage

Hot Key

Fill the

called

party’s SIP

The SIP

account

correspond

Speed Dial

Using Speed Dial mode together with

, can define

whether this call is allowed to be hung up

You might set up the key type with the Key Event.

 Hot Key

You might enter the phone number in the input box. When you press the shortcut key,

equipment would dial preset telephone number. This button can also be used to set the IP

address: you can press the shortcut key to directly make an IP call.

48/53

www.fanvil.com

account or

IP address

ing lines

by re-pressing the speed dial key. Intercom

In Intercom mode, if the caller’s IP phone

supports Intercom feature, the device can

automatically answer the Intercom calls

 Multicast

Type

Number

Subtype

Usage

Multicast

Set the host IP address

and port number; they

must be separated by a

colon

G.711A

Narrowband speech coding (4Khz) G.711U

G.722

Wideband speech coding (7Khz)

G.723.1

Narrowband speech coding (4Khz)

G.726-32

G.729AB

Multicast function is to deliver voice streams to configured multicast address; all equipment

monitored the multicast address can receive and play it. Using multicast functionality would make

deliver voice one to many which are in the multicast group simply and conveniently.

The DSS Key multicast web configuration for calling party is as follow:

 operation mechanism

You can define the DSS Key configuration with multicast address, port and used codec. The

device can configure via WEB to monitor the multicast address and port. When the device makes a

multicast, all devices monitoring the address can receive the multicast data.  calling configuration

If the device is in calls, or it is three-way conference, or initiated multicast communication, the

device would not be able to launch a new multicast call.

(9) Alert

49/53

www.fanvil.com

Field Name

Explanation

Tamper Alarm Settings

Tamper Alarm

When the selection is enabled, the tamper detection enabled

Alarm

command

When detected someone tampering the equipment, will be sent alarm to the

corresponding server

Reset

command

When the equipment receives the command of reset from server, the

equipment will stop alarm

Reset Alerting

Status

Directly stop the alarm from equipment in the Webpage Ring Type

Set the Ring Type

Server settings

Server

Address

Set the Alert message and send to specific server

E.Appendix

Communication protocol

SIP 2.0(RFC-3261)

Main chipset

Broadcom

Keys DSS Key

1 (Stainless steel)

Numeric keyboard

Support

Audio MIC

Speaker

3W/4Ω

Volume control

Adjustable

1. Technical parameters

50 / 53

www.fanvil.com

Full duplex speakerphone

Support (AEC)

Speech flow

Protocols

RTP

Decoding

G.729、G.723、G.711、G.722、G.726

Ports

Active Switched Output

12V/650mA DC

WAN

10/100BASE-TX s Auto-MDIX, RJ-45

RFID/IC card reader

EM4100 (125Khz)

MIFARE One(13.56Mhz)

Power supply mode

12V / 1A DC or PoE

PoE

Cables

CAT5 or better

Shell Material

Cast aluminium panel, Cast aluminium back shell

Working temperature

-40°C to 70°C

Working humidity

10% - 95%

Storage temperature

-40°C to 70°C

Installation way

Wall mounted or In-wall

Dimension

Wall mounted: 223*130*74mm

In-wall: 270*150*61mm

Package size

310x175x115mm

Equipment weight

1500g

Gross weight

1800g

2. Basic functions

 2 SIP lines  PoE Enabled  Full-duplex speakerphone (HF)  Numeric keypad (Dial pad or Password input)  Intelligent DSS Keys (Speed Dial/intercom etc.)  Wall mounted / In-wall  Integrated RFID/IC Card reader  1 indoor switch interface  1 electric lock relay  Anti-tamper switch  External power supply  Door phone: call, password, RFID/IC card, indoor switch  Protection level: IP65, IK10, CE/FCC

51 / 53

www.fanvil.com

3. Schematic diagram

Lock status

Call status

Ring status

Network and registration status

Housing

Speaker

Numeric keypad

(password and dialing)

DSS key with LED

MICs

Card reader area

F. Other instructions

1. Open door modes

 Local

 Press indoor switch, which is installed and connected with device, to unlock the

door.

52 / 53

www.fanvil.com

2. Management of card

Method 1: used to add cards for starters typically

Method 2: used to add cards for professionals Methods 3: use to add few cards

Note: you can also use the USB card reader connected with PC to get cards ID automatically.

53 / 53

www.fanvil.com

Method 1: used to batch delete cards for starters.

Only need input the before 10 Numbers.

Method 2: used to batch add cards for intermediates. Method 3: use to batch delete cards or delete few cards.

FANVIL FANVIL I23S User guide

Specifications and Main Features

Frequently Asked Questions

User Manual

A.Product introduction

1. Appearance of the product

2. Description

B.Start Using

1. Confirm the connection

1) Power, Electric Lock, Indoor switch port

2. Quick Setting

C.Basic operation

1. Answer a call

2. Call

3. End call

4. Open the door operation

D.Page settings

1. Browser configuration

2. Password Configuration

3. Configuration via WEB

(1) System

a) Information

b) Account

c) Configurations

e) Auto Provision

g) Tools

(2) Network

a) Basic

b) Advanced

c) VPN

(3) Line

a) SIP

b) Basic Settings

(4) EGS Setting

a) Features

b) Audio

c) Video

d) MCAST

e) Action URL

f) Time/Date

(5) EGS Access

(6) EGS Logs

(7) Door Lock

(8) Function Key

(9) Alert

E.Appendix

1. Technical parameters

2. Basic functions

3. Schematic diagram

F. Other instructions

1. Open door modes

2. Management of card