˖
User Manual
Software Version: 1.0.0
Release Date
2019/07/24
i10&i10V&i10D
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Directory
Directory ......................................................................................................................................... ˍˍ
1 Picture ...................................................................................................................................
2 Table ......................................................................................................................................
3 Safety Instruction .................................................................................................................. 1
4 Overview ................................................................................................................................. 2
5 Install Guide ........................................................................................................................... 3
5.1 Use POE or external Power Adapter ............................................................................. 3
5.2 Appendix Table ............................................................................................................... 4
5.2.1 Common command mode.................................................................................... 4
5.2.2 Function key LED state ........................................................................................ 4
6 Basic Introduction ................................................................................................................. 5
6.1 Panel Overview .............................................................................................................. 5
6.2 Quick Setting .................................................................................................................. 5
6.3 WEB configuration .......................................................................................................... 6
6.4 SIP Configurations ......................................................................................................... 7
7 Basic Function ................................................................................................................ ....... 8
7.1 Making Calls ................................................................................................................... 8
7.2 Answering Calls .............................................................................................................. 8
7.3 End of the Call ................................................................................................................ 8
7.4 Auto-Answering .............................................................................................................. 8
7.5 Call Waiting .................................................................................................................. 10
8 Advance Function ................................................................................................................ 11
8.1 Intercom ........................................................................................................................ 11
8.2 MCAST ......................................................................................................................... 11
8.3 Hotspot ......................................................................................................................... 13
9 Web Configurations ............................................................................................................. 15
9.1 Web Page Authentication ............................................................................................. 15
9.2 System >> Information ................................................................................................. 15
9.3 System >> Account ...................................................................................................... 16
9.4 System >> Configurations ............................................................................................ 16
9.5 System >> Upgrade ..................................................................................................... 17
9.6 System >> Auto Provision ............................................................................................ 19
9.7 System >> FDMS ......................................................................................................... 22
9.8 System >> Tools........................................................................................................... 22
ˎ
9.9 Network >> Basic ......................................................................................................... 23
9.10 Network >> Service Port .............................................................................................. 25
9.11 Network >> VPN ........................................................................................................... 26
9.12 Line >> SIP ................................................................................................................... 27
9.13 Line >> SIP Hotspot ..................................................................................................... 32
9.14 Line >> Basic Settings .................................................................................................. 32
9.15 Intercom Setting >> Features ....................................................................................... 34
9.16 Intercom Setting >> Audio ............................................................................................ 36
9.17 Intercom Setting >> MCAST ........................................................................................ 37
9.18 Intercom Setting >> Action ........................................................................................... 38
9.19 Intercom Setting >> Time/Date .................................................................................... 38
9.20 Intercom settings >> Tone............................................................................................ 39
9.21 Call List >> Call List ...................................................................................................... 40
9.22 Web Dial ....................................................................................................................... 41
9.23 Function Key ................................................................................................................. 41
9.24 Security >> Web Filter .................................................................................................. 45
9.25 Security >> Trusted Certificates ................................................................................... 45
9.26 Security >> Device Certificates .................................................................................... 46
9.27 Security >> Firewall ...................................................................................................... 47
9.28 Device Log .................................................................................................................... 48
9.29 Security Settings........................................................................................................... 48
10 Trouble Shooting ................................................................................................................. 52
10.1 Get device system information ..................................................................................... 52
10.2 Reboot device ............................................................................................................... 52
10.3 Device factory reset ...................................................................................................... 52
10.4 Network Packets Capture ............................................................................................. 52
10.5 Get Log Information ...................................................................................................... 53
10.6 Common Trouble Cases .............................................................................................. 53
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1 Picture
Figure 1 - Panel ....................................................................................................................... 5
Figure 2 - Quickly setting ......................................................................................................... 6
Figure 3 - WEB Login .............................................................................................................. 6
Figure 4 - SIP Line Configuration ............................................................................................ 7
Figure 5 - Function Setting ...................................................................................................... 8
Figure 6 - Enable Auto Answer ................................................................................................ 9
Figure 7 - Enable Auto Answer ................................................................................................ 9
Figure 8 - Call Waiting ........................................................................................................... 10
Figure 9 - Intercom ................................................................................................................ 11
Figure 10 - MCAST ................................................................................................................ 12
Figure 11 - SIP Hotspot ......................................................................................................... 14
Figure 12 - WEB Account ...................................................................................................... 16
Figure 13 - System Setting .................................................................................................... 16
Figure 14 - Upgrade .............................................................................................................. 17
Figure 15 - Online Upgrade ................................................................................................... 18
Figure 16 - Auto Provision ..................................................................................................... 19
Figure 17 - FDMS .................................................................................................................. 22
Figure 18 - Tools .................................................................................................................... 23
Figure 19 - Network Basic Settings ....................................................................................... 23
Figure 20 - Service Port ......................................................................................................... 25
Figure 21 - VPN ..................................................................................................................... 26
Figure 22 - SIP ....................................................................................................................... 28
Figure 23 - Network Basic ..................................................................................................... 33
Figure 24 - Line Basic Setting ............................................................................................... 33
Figure 25 - Intercom Setting .................................................................................................. 34
Figure 26 - Media Setting ...................................................................................................... 36
Figure 27 - MCAST ................................................................................................................ 37
Figure 28 - time/date ............................................................................................................. 38
Figure 29 - Tone ..................................................................................................................... 40
Figure 30 - Call List ............................................................................................................... 40
Figure 31 - Web Dial .............................................................................................................. 41
Figure 32 - Function Key ....................................................................................................... 42
Figure 33 - Function Key Settings ......................................................................................... 43
Figure 34 - Memory Key Settings .......................................................................................... 44
Figure 35 - Multicast Settings ................................................................................................ 44
Figure 36 - Multicast Settings ................................................................................................ 45
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Figure 37 - Trusted Certificates ............................................................................................. 46
Figure 38 - Device Certificates .............................................................................................. 46
Figure 39 - Firewall ................................................................................................................ 47
Figure 40 - Security Settings ................................................................................................. 49
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2 Table
Table 1 - Common command mode ........................................................................................ 4
Table 2 - Function key LED state ............................................................................................ 4
Table 3 - Panel introduction ..................................................................................................... 5
Table 4 - Intercom .................................................................................................................. 11
Table 5 - MCAST ................................................................................................................... 12
Table 6 - SIP Hotspot ............................................................................................................. 13
Table 7 - Online Upgrade....................................................................................................... 18
Table 8 - Auto Provision ......................................................................................................... 20
Table 9 - FDMS ...................................................................................................................... 22
Table 10 - Network Basic Setting .......................................................................................... 24
Table 11 - Service port ........................................................................................................... 25
Table 12 - Line Basic Setting ................................................................................................. 33
Table 13 - Intercom Setting ................................................................................................... 34
Table 14 - Media Setting ........................................................................................................ 36
Table 15 - action URL ............................................................................................................ 38
Table 16 - time/date ............................................................................................................... 38
Table 17 - Function Key ......................................................................................................... 42
Table 18 - Function Key Settings ........................................................................................... 43
Table 19 - Memory Key Settings ........................................................................................... 44
Table 20 - Multicast Settings ................................................................................................. 44
Table 21 - Firewall ................................................................................................................. 47
Table 22 - Security Settings ................................................................................................... 49
Table 23 - Common Trouble Cases ....................................................................................... 53
1
3 Safety Instruction
Please read the following safety notices before installing or using this unit. They are
crucial for the safe and reliable operation of the dev i ce.
z Please use the external power supply that is included in the package. Other power
supply may cause damage to the phone and affect the behavior or induce noise.
z Before using the external power supply in the package, please check the home
power voltage. Inaccurate power v oltage may cause fire and damage.
z Please do not damage the power cord. If the power cord or plug is impaired, do not
use it because it may cause fire or electric shock.
z Do not drop, knock or shake the phone. Rough handling can break internal circuit
boards.
z This phone is designed for indoor use. Do not install the device in places where
there is direct sunlight. Also do not put the device on carpets or cushions. It may
cause fire or breakdown.
z Avoid exposure the phone to high temperature or below 0ȭ or high humidity.
z Avoid wetting the unit with any liquid.
z Do not attempt to open it. Non-expert handling of the device could damage it.
Consult your authorized dealer for help, or else it may cause fire, e lectric shock an d
breakdown.
z Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it.
Wipe it with a soft cloth that has been slightly dampened in a mild soap and water
solution.
z When lightning, do not touch the power plug, it may cause an electric shock.
z Do not install this phone in an ill-ventilated place. You are in a situation that could
cause bodily injury. Before you work on any equipment, be aware of the hazards
involved with electrical circuitry and be familiar with standard practices for
preventing accidents.
2
4 Overview
The i10/i10V/i10D SIP mini intercom is designed for indoor scenes with IP54 waterproof and
dustproof. Supports wall mounting installation. It combines security, audio/video intercom and
broadcasting functionalities and offers a qualified communication solution for users.
3
5 Install Guide
5.1 Use POE or external Power Adapter
i10/i10V/i10D, called as ‘the device’ hereafter, supports two power supply modes, power supply
from an external power adapter or over Ethernet (POE) complied switch.
POE power supply saves the space and cost o f providing the device an additional power outlet.
With a POE switch, the device can be powered through a single Ethernet cable which is also
used for data transmission. By attaching UPS system to POE switch, the device can keep
working at power outage just li ke traditional PS TN telephone w hich is p owered by the telepho ne
line.
For users who do not have POE equip ment, the tra ditiona l pow er adaptor sh o uld be u sed. If the
device is connected to a POE switch and power adapter at the same time, the power adapter
will be used in priorit y and will switch to POE power supply once it fails.
Please use the power adapter supplied by Fanvil and the POE switch met the specifications to
ensure the device works properly.
4
Action
Description
IP Broadcast under
standby mode
In standby mode, long press the speed dial button for 3 seconds,
there will be a toot sound will 5 seconds, please press the speed
dial button once within 5 seconds, the toot soun
ill stop
automatically reporting IP
Switch network
mode
In the standby mode, long-press the speed dial button for 3
seconds and the beep will last for 5 seconds. Within 5 seconds,
press the speed dial button three times quickly to switch to the
network
If there is no IP at present, switch to the default static IP
(192.168.1.128).
Then switch to DHCP mode when it is the default static IP
(192.168.1.128)
When DHCP gets to IP, then do not switch and report the IP
directly.
Report the IP after the successful switch.
Type
LED
State
Speed dial
Normally on
Successfully registered
Quick flashing
Registration failed/ network abnormal
Slow flashing
In call
5.2 Appendix Table
5.2.1 Common command mode
Table 1 - Common co mmand mode
mode.
d w
5.2.2 Function key LED state
Table 2 - Function key LED state
5
Number
Name
Description
1
IP Camera
Video signal acquisition a nd transmission
2
Speaker
Play sound
3
Speed dial button
For speed dial, multicast, intercom, IP broadcast and
other functions
4
Speed dial/Answer
button
For speed dial/answer button, multicast, intercom, IP
broadcast and other functions
5
Unlock
Unlock door
6 Basic Introduction
6.1 Panel Overview
Figure 1 - Panel
Table 3 - Panel introduct i on
6.2 Quick Setting
Before proceeding with this step, make sure your Internet broadband connection is working
properly and complete the network hardware con nection. The default factory mode is DHCP. IP
address can be viewed by.
In standby mode, long press the speed dial button for 3 seconds, there will be a toot sound
will 5 seconds, please pre ss the speed dial button once within 5 seconds (please do not
operate within 30 seconds when power on), the toot sound will stop auto m atically reporting
IP.
Of the device or use the "IP scann ing too l. exe"
6
software to find the IP address of the device.
˄Download http://download.fanvil.com/tool/iDoorPhoneNetworkScanner.exe˅
Figure 2 - Quickly setting
In the standby mode, long-press the speed dial button for 3 seconds and the beep will last
for 5 seconds. Within 5 seconds, press the speed dial button three times quickly to switch
to the network mode.
Login to the device's WEB page for con f iguration according to the IP address
Configure the account, user name, server addres s and other parameters required for
registration provided by the service provider on the WEB configuration page;
6.3 WEB configuration
When the device and your computer are successfully connected to the network, enter the IP
address of the device on the browser as http://xxx.xxx.xxx.xxx/ and you can see the login
interface of the web page manage me nt.
Figure 3 - WEB Login
The username and password should be correct to log in to the web page. The default
username and password are "admin". For the specific details of the operation of the web
page, please refer to 9 Web Configurations
7
6.4 SIP Configurations
At least one SIP line should be configured properly to enable the telephony service. The line
configuration is like a virtualized SIM card. Just like a SIM card on a mobile phone, it stores the
service provider and the account information used for registration and authentication. When the
device is applied with the configurat ion, it will r egist er t he device to t he serv ice provider wit h the
server’s address and user’s authentication is stored in the configur ations.
The SIP line configuration should be s et v ia the WEB configuration pag e by entering the corr ect
information such as phone number, authentication name/password, SIP server address, server
port, etc. which are provided by the SIP server administrator.
z WEB interface˖After login into the phone page, enter [Line] >> [SIP] and s elect SIP1/SIP2
for configuration, click apply to complete registration after config urat ion, as shown below:
Figure 4 - SIP Line Configuration
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˖
7 Basic Function
7.1 Making Calls
After setting the function key to memory key and the subtype as speed dial and setting the
number, press the function key to immediately call out the set number, as shown below:
Figure 5 - Function Setting
See detailed configuration instructions 9.23 Function Key
7.2 Answering Calls
After setting up the autom at ic answer and setting up the automatic answer time, it will hear the
ringing bell within the set time and automatically answ er the call after the timeout. Cancel
automatic answering. When a call comes in, you will hear the ringing bell and will not answer
the phone over time.
7.3 End of the Call
When there is a call, you can press the speed dia l button to hang u p the call, the default setting
is to end the call. See detail ed configuration instructions 9.23 Function Key.
7.4 Auto-Answering
The user can turn off the auto-answer function (enabled by default) on the device webp age, and
the ring tone will be heard after the shutdown, and the auto-a nswer w ill not time out.
z Enable auto answering on the line˖
Web interface: enter [Line] >> [SIP], Enable auto answer, set mode and auto answer time and
click submit.
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Figure 6 - Enable Auto Answer
z Enable auto answering P2P:
Web interface: enter [line] >> [Basic Settings] >> [SIP P2P Settings], enable automatic
answering, setting mode and automatic an swering time, and click submit.
Figure 7 - Enable Auto Answer
z Auto Answer Timeout炷0~60炸
The range can be set to 0~60s, and the call will be answered automatically when the timeout is
set.
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7.5 Call Waiting
z Enable call waiting: new calls can be accepted during a call.
z Disable call waiting: new calls will be automatically rejected and a busy signal will be
prompted
z Enable call waiting ton e : when you receive a new call on the line, the device will beep.
Users can enable/disable call w aiting in the device interface and the web interface.
z Web interface: enter [Intercom Setting] >> [Features], enable/disable call w a it ing,
enable/disable call waiting tone.
Figure 8 - Call Waiting
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Parameters
Description
Enable Intercom
When intercom is enabled, the device will accept the
incoming call request with a SIP header of Alert-Info
instruction to automatically answer the call after
specific
delay.
Enable Intercom Mute
Enable mute during intercom mode
Enable Intercom
If the incomin
plays the
intercom tone.
Enable Intercom Barge
If enable intercom barge, the device answers the intercom
call automatically while it is in a call. If the current call is
intercom call, the dev ice will reject the second intercom call.
8 Advance Function
8.1 Intercom
The equipment can answer intercom calls automatically.
Figure 9 - Intercom
Table 4 - Intercom
g call is intercom call, the device
Tone
a
8.2 MCAST
This feature allows the user to make some kind of broadcast call to people who are in the
multicast group. The user can configure a multicast DSS Key on the device, which allows the
user to send a Real Time Transport Protocol (RTP) stream to the pre-configured multicast
address without involving SIP signaling. You can also configure the device to receive an RTP
stream from the pre-configured multicast listening address without involving SIP signaling. You
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Parameters
Description
Priority
Define the current call’s priority, 1 means the highest priority and
10 means the lowest.
Enable Page Priority
If enable page priority, the device will receive the multicast from
address with higher priority, regardless of which of the two
multicast groups sending the multicast first.
Enable Prio Chan
If enable this option,
only multicast with the same port and
channel can be connected. Channel 24 has the higher priority, its
priority is higher than 1
23; Set channel value to be 0, it means no
channel is used.
Enable Emer Chan
When enabled, channel 25 has the high est prior ity
Name
Set the multicast server name.
Host:port
Set the multicast server’s multicast IP address and port.
Channel
0-25 (24 priority channel,25 emergency channel).
can specify up to 10 multicast listening addresses.
Figure 10 - MCAST
Multicast˖˖
Table 5 - MCAST
the
-
Send multicast:
z Go to web page of [Function Ke y] >> [Function Key Settings], select the type to be
multicast, set the multicast address, and select the codec.
z Click Apply.
z Press the DssKey of Multicast Key which you set.
Receive multica st :
z Set up the name, host and port of the receiving multicast on the web page of
13
Parameters
Description
Enable Hotspot
Set the enable hotspot option in the SIP hotspot configuration TAB to
enabled
Mode
This device can only be used as a client
Monitor Type
The monitoring type can be broadcast or multicast. If you want to restrict
broadcast packets in the network, you can choose multicast.
ype of
monitoring on the server side and the client side must be the same, for
example, when the device on the client side is selected for multicast, the
device on the SIP hotspot server side must also be set for multicast
Monitor
Address
The multicast ad
toring
type is multicast.
If broadcasting is used, this address does not need to
be configured, and the system will communicate by default using the
broadcast address of the device's wan port IP
Remote Port
Fill in a custom hotspot communication port.
server and client ports
need to be consistent
Name
Fill in the name of the SIP hotspot. This configuration is used to identify
different hotspots on the network to avoid connection conflicts
Line Settings
Sets whether to enable the SIP hotspot function on the corresponding
SIP line
[Intercom Settings] >> [MCAST].
z When the remote server sends the multicast, the device will receive multicast call and
play multicast automatically.
8.3 Hotspot
SIP hotspot is a simple utility. Its config urat ion is simple, which can realize the function of group
vibration and expand the nu mber of SIP account.
Take one device A as the SIP hotspot and the other devices (B, C) as the SIP hotspot client.
When someone calls device A, devices A, B, and C will ring, and i f any of them answers, the
other devices will stop ringing and not be able to answer at the same time. When A B or C
device is called out, it is called out with A SIP number registere d w ith dev ice A.
Table 6 - SIP Hotspot
Client Settings烉
The t
dress used by the client and server when the moni
The
As a SIP hotspot client, there is no need to set up a SIP account, which is automatically
acquired and configured w hen the device is enabled. Just change the mode to "client" and the
other options are set in the same way as the hotspot.
14
Figure 11 - SIP Hotspot
The device is the hotspot serv er, and the default extension is 0. The devic e ACTS as a client,
and the extension number is increased from 1 (the extension number ca n be viewed through
the [SIP hotspot] page of the webpage).
Calling internal extension:
z The hotspot server and client can dial each other through the extension number before
z Extension 1 dials extension 0
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9 Web Configurations
9.1 Web Page Authentication
Users can login the device's webpage to manage and operate the device. User must provide
the correct username and password to login. If the password is incorrect for three times, the
webpage will be locked for 5 minutes and then the user can try to login again.
The details as following:
If one IP logins more than the specified number of times with different
username/passwords, web login will be locked.
If a same user login more than a specified number of times from different IP addresses,
web login will be locke d too.
9.2 System >> Information
Users can get the following infor mation i n System>>Information page:
Basic system information:
Model
Hardware Version
Software Version
Uptime
Last uptime
MEMinfo
And summarization of network status:
Network Mode
MAC Address
IP
Subnet Mask
Default Gateway
Besides, the summarization of SIP account status:
SIP User
SIP account status (Registered/Inactive/Trying/Timeout )
16
9.3 System >> Account
Figure 12 - WEB Account
On this page, user can change the webpage login password.
Administration user can also add or delete users, manage users, set permissions and
passwords for new users.
9.4 System >> Configurations
Figure 13 - System Setting
17
In this page, administration user can view, export, or import the configuration file, or restore the
device to factory settings.
Export Configurations
Right click to download the device's conf igurat ion fil e to your PC, the file for mat is “.txt”. (Notice:
only administrator user can export the configuration file.)
Import Configurations
Import the configuration f il e of set t i ngs. The device will restart aut omatically after successful
importation, and the configuratio n will take effect after a restart
Clear Configurations
Select the module in the configuration fil e to clear.
SIP: SIP account configuration
AUTOPROVISION: Provision related configuration
TR069:TR069 related configuration
MMI: MMI module, including authentication user information, w eb access protocol, etc.
DSS Key: DSS key configuration
Clear T a bles
Select the local data t able to be cleared, by default all the tables are selected.
Reset Phone
The device data will be cleared, including configurations and database tables.
9.5 System >> Upgrade
Figure 14 - Upgrade
18
Parameters
Description
Upgrade Server
Upgrade Server Address1
Fill in the available primary upgrade server (HTTP server)
address.
Upgrade
2
Fill in the available backup upgrade server (HTTP server)
address, when the primary server is not available, device
will send the request to backup server.
Firmware Information
Current Software Version
Displays the current device so ftw are version information.
Server Firmware Version
Displays the server software version information.
[Upgrade
When there is a corresponding TXT file and firmware file on
the server side, the
"upgrade" button changes from gray to
available state. Click
"upgrade" to choose whether to
upgrade or not.
New Firmware Information
When the server side has the corresponding TXT file and
firmware file, the new firmware information will display the
version information in TXT.
In this page, user can upgrade the software for the device. After the upgrade, the device will
automatically restart and update to the new version.
Click select to select the software file from local PC and then click upgrade to start upgrading.
Online upgrade:
Online Firmware update is when a device send s an HTTP request to a serv er, the server replies
with a corresponding description file or 404 or timeout. After device gets the reply, it analyzes
the version description file and prompts the user whether to upgrade the new version or not.
Server Address
] button
Figure 15 - Online Upgrade
Table 7 - Online Upgrade
z The device requests TXT file to the server, the TXT file named with
19
vendor_model_hw1_0.txt. Hw is followed by the hardware version information. All spaces
in file names are changed to underlined.
z The URL requested by the device is HTTP:// server address /, and both the new version
and the requested file are placed in the download directory of the HTTP server.
z The TXT file format must be UTF-8.
z Vendor_model_hw1_0.txt file format is as following:
Version=1.6.3 # software Version
Firmware=xxx/xxx.z #xxx.z or http:// server IP: port/directory /xxx.z
BuildTime = 2018.09.11 20:00
Info = TXT | XML
Xxxxx
Xxxxx
Xxxxx
Xxxxx
9.6 System >> Auto Provision
Webpage: Login device’s webpage and go to [System] >> [Auto provision].
Figure 16 - Auto Provision
Fanvil devices support auto provision via SIP PnP, DHCP options, Static provision, TR069. If all
of the 4 methods are enabled, the priority from high to low is as below:
PNP>DHCP>TR069> Static Provisioning
20
Parameters
Description
Basic settings
Current
Configuration
Ver
Show the current config file’s version. If the device confirm the
downloaded .CFG configuration file is same with the one it uses, the
device won’t perform auto provision. Or if the device is m atching the
configuration file’s context via Digest method, when the configuration
file of server is modified or configuration file of device is different with
server’s, the device will perform provision.
General
Configuration
Version
Show the common config file’s version. If the device confirm the
downloaded .CFG configuration file is same with the one it uses, the
device won’t perform auto provision. Or if the device is matching the
configuration file’s context via Digest method, when the configuration
file of server is modified or configuration file of device is different with
server’s, the device will perform provision.
CPE Serial
Number
Serial number of the equipment
Authentication
Name
Configure FTP server’s username, TFTP server does not require this
option. When use FTP server, device uses anonymous as
authentication name if user leave this option b lan k.
Authentication
Password
Corresponding password for FTP server.
Configuration File
Encryption Key
Encryption key for the encrypted configurat
General
Configuration File
Encryption Key
Encrypti
Save Auto
Provision
Information
Configure whether to save the auto provisi on information or not.
Download Fail
Check T imes
The default value is 5. When device fails to download configuration
file, it will retry unt il it counts to fail check times.
Enable Server
Digest
When the feature is enabled, if the configuration file of server is
changed, or device’s configuration is different from server’s, the
Transferring protocol: FTP/ TFTP/HTTP/HTTPS
More details, please refer to Fanvil A uto Provision.
http://www.fanvil.com/Support/downlo ad/cid/14.html
Table 8 - Auto Provision
sion
ion file.
on key for encrypted common configuration file.
21
device will download and update.
DHCP Option
Option V a
The equipment supports configuration from Option 43, Option 66, or a
Custom DHCP option. User can select any of the three method to
perform auto provision, by default, the option is disabled.
Custom Option
Value
The custom option value shou ld be s ame with the on e of server, it can
be any number from 128 to 254.
Enable DHCP
Option 120
Set the SIP server address through DH CP option 120.
SIP Plug and Play (PnP)
Enable SIP PnP
Whether enable PnP or not. If PnP is enable, i10 series device will
send a SIP SUBSCRIBE message w ith broadcast method. Any server
which can support the feature will resp ond and send a Noti fy wit h URL
to phone. The device could get the configurati on fi le with the URL.
Server Address
Input SIP PnP server address.
Server Port
Input SIP PnP server port .
Transport Protocol
Select SIP PnP protocol, TCP or UDP.
Update Interval
Configure SIP PnP message interval.
Static Provisioning Server
Server Address
Set FTP/TFTP/HTTP server IP address for auto update. The address
can be an IP
ftp.domain.com.
And the device supports to access server subdirectory,
192.168.1.1/ftp/config or
erver
address is 192.168.1.1 or ftp.domain.com, file path is /ftp/config/.
Configuration File
Name
Input the configuration file name. If it is empty, i10 series device will
request the file which is named as its MAC address.
Protocol Ty pe
Select transportation protocol type, i10 series support
FTP/TFTP/HTTP and HT TPS
Update Interval
Set configuration file update interval time. As default it is 1, which
means i10 series will check the update every 1 hour.
Update Mod
Select Provision Mode:
1. Disabled.
2. Update after reboot.
3. Update at a time interval.
TR069
Enable TR069
Select it to enable TR069.
Enable TR069
Warning Tone
If TR069 is enabled, there will be a prompt tone when connecting to
TR069 server successfully.
lue
e
address or Domain name, for example
ftp.domain.com/ftp/config, it means s
22
ACS Server Type
There are 4 kinds of ACS server: China Unicom, China Telecom,
common and esight.
ACS Server URL
Input ACS server address.
ACS User
Input ACS server username.
ACS Password
Input ACS server password.
TR069 Auto Login
Enable/Disable TR069 Auto Login. If TR069 auto login is enabled,
every time user reboot the device, it will use the previous correct
username or password to connect ACS server instead of asking
TR069 username or password.
STUN
server address
Enter the STUN address
Enable the STUN
Select it to enable STUN.
FDMS information Settings
Community Name
Name of equipment install
Building Number
Name of equipment installation building.
Room Number
Name of equipment installation room.
9.7 System >> FDMS
Figure 17 - FDMS
Table 9 - FDMS
9.8 System >> Tools
This page provides users the tools to ch eck the problems.
ation community.
23
˖
Figure 18 - Tools
Syslog˖
When the user open syslog and set syslog server address, the log information of the
device will be recorded in the syslog server during operation. If there is any problem, send the
logs to Fanvil support team to analyz e.
For other details, please refer to 10 Tr ouble Shootin g.
9.9 Network >> Basic
This page allows users to configure network connection type and parameters.
Figure 19 - Network Basic Settings
24
Parameters
Description
Network
Mode
IPv4 only
Network Stat us
IP
The current IP address of the equipment.
Subnet
mask
The current Subnet Mask of the device.
Default
gateway
The current Gateway IP address.
MAC
The MAC address of the equipment.
Settings
Select the appropriate network mode. The equipment supports three kinds of network
mode:
Static IP
Network parameters must be entere d manu ally and w ill not change. All
parameters are provided by the ISP. Please contact ISP or network
administrator for help if you do not know these information.
DHCP
Network parameters are p rovided automatically by a DHCP server.
PPPoE
Account and Password must be input manually. These are provided by
your ISP.
Enable
Vendor
Identifier
When enabled, you will see the vendor identifier information in the
DHCP option60 field
Vendor
Identifier
Support for customization. When vendor identity is enabled, you will
see the vendor identifier information in the DHCP option60 field
DNS Server
Configured
by
Select the Configured mode of the DNS S
Primary DNS
Server
Enter the server address of the Primary D NS.
Secondary
DNS Server
Enter the server address of the Secondary D NS.
Notice
烉
1
2炸If you change the IP address, the current webpage will no longer respond, user
should enter new IP address in
login to the device’s
webpage.
Table 10 - Network Basic Setting
ǃIPv6 onlyǃIPv4&IPv6
erver.
烉
炸After set the parameters, click˰Apply˱to make settings take ef fe ct.
URL to re-connect and re-
25
Parameter
Description
Web Server Type
Reboot the device to make settings take effective. i10 series
supports two kinds of web login: HTTP and HTTPS.
Web Logon T i meout
Default value is 15 minutes, when login time expires, web login will
exit automatically, user need to login again.
Web auto
If enable web auto login, after web login exits, refresh the webpage
to login, user does not need to input username and password.
HTTP Port
The default value is 80. If you want more secure system
management, you can set other value.
Such as :8080, webpage login URL is: HTTP://ip:8080
HTTPS Port
The default is 443, using method is similar to HTTP port.
RTP Port Range Start
The value range is 1025 to 65535. The value of RTP port starts
from
ort will
added 2.
RTP Port Quantity
Number of calls.
9.10 Network >> Service Port
This page provides settings for Web page login protocol, protocol port settings and RTP port.
Figure 20 - Service Port
Table 11 - Service port
login
the initial value, each call, the value of voice and video p
26
9.11 Network >> VPN
Figure 21 - VPN
Virtual Private Network (VPN) is a technology to allow the device to create a tunneling
connection to a server and becomes part of the server’s network. The network transmission of
the device may be routed through the VPN serv er.
For some users, especially enterprise users, a VPN connection might be required to be
established before activating a line registration. The device supports two VPN modes, Layer 2
Transportation Protocol (L2TP) and OpenVPN.
The VPN connection must be configured and started (or stopped) from the device webpage.
L2TP
NOTICE: The device only supports non-encrypted basic authentication and
non-encrypted data tunneling. For users who need data encryption, please use
OpenVPN.
To establish a L2TP connection, the user should log in to the device webpage, go to page
[Network] >> [VPN]. In VPN Mode, check the “Enable VPN” option and select “L2TP”, then fill
in the L2TP server address, Authentication Username, and Authentication Password in the
corresponding option. Press “Apply” to save changes and device will try to connect to the L2TP
server.
27
When the VPN connection established, the VPN IP Address should be displayed in the VPN
status option. There may be some delay of the connection establishment. User may need to
refresh the page to update the status.
Once the VPN is configured, the device will try to connect with the VPN server automatically
every time it boots up, unless user disable VPN. Sometimes, if the VPN connection does not
establish immediately, user may try to reboot the device and check again.
OpenVPN
To establish an OpenVPN connection, user should get the following authentication and
configuration files from the Open VPN service provider and name them as the following,
OpenVPN Configuration file: client.ovpn
CA Root Cert ific atio n: ca.crt
Client Certification: client.crt
Client Key: client.key
Select OpenVPN files and then click upload to upload these files to the device in the webpage
[Network] >> [VPN]. Then user should check “Enable VPN” and select “OpenVPN” in VPN
Mode and click “Apply” to enable OpenVPN connection.
Same as L2TP connection, the connection will be established every time system boots up
unless the user disable it manually.
9.12 Line >> SIP
28
Figure 22 - SIP
29
Parameters
Description
Register Settings
Line Status
Display the current line status. To get
latest line status, user
has to refresh the page manually.
Activate
Whether to activate the line or not.
Username
Enter the username of the service account.
Authentication User
Enter the authentication user name of the service account.
Display Name
Enter the display name which will be sent in a ca ll request.
Authentication Password
Enter the authentication passw ord of the service account.
Realm
Enter the SIP domain provided by the service provider.
Server Name
Input server name.
SIP Server 1
Server Address
Enter the IP or FQDN address of the SIP server
Server Port
Enter the SIP server port, default is 5060
Transport Protocol
Set up the SIP transportation protocol: TCP or UDP or TLS.
Registration Expiration
Set SIP registration expiration time.
SIP Server 2
Server Address
Enter the IP or FQDN address of the SIP server
Server Port
Enter the SIP server port, default is 5060
Transport Protocol
Set up the SIP transportation protocol: TCP or UDP or TLS.
Registration Expiration
Set SIP registration expiration time.
SIP Proxy Server Address
Enter the IP or FQDN address of the SIP proxy server.
Proxy Server Port
Enter the SIP proxy server port, defau lt is 50 60.
Proxy User
Enter the SIP proxy username.
Proxy Password
Enter the SIP proxy passw ord.
Backup Proxy Server Address
Enter the IP or FQDN address of the backup proxy server.
Backup Proxy Server Port
Enter the backup proxy server port, default is 5060.
Basic Settings
Enable Auto Answering
Enable auto-answering, the incoming calls will be answered
automatically after the delay time.
Auto Answering Delay
Set the delay time for incoming call before the system
automatically answers it.
Enable Hotline
Enable hotline configuration, the device will dial the specific
number immediately once audio channel is opened.
Hotline Delay
Set the delay time for hotline before the call sends o ut.
Hotline Number
Set the hotline dialing number
Table 111 - SIP
the
30
Dial Without Registered
Enable call out without registration.
DTMF T ype
Set the DTMF type for the line
DTMF SIP INFO Mode
Set the SIP INFO mode to send ‘*’ and ‘#’ or ‘10’ and ‘11’
Use VPN
Set the line to use VPN restrict route
Use STUN
Set the line to use STUN for NAT traversal
Enable Failback
Whether to switch to the primary server when it is avail able.
Failback Interval
The time interval of detecting the availability of the main Proxy
using Register message.
Signal Failback
When there are multiple proxy, whether to allow the invite/register
request to execute failback or not.
Signal Retry Count s
When there are multiple proxy, the attempt times that the SIP
Request considers proxy is unavailable.
Codecs Settings
Set the priority and availability of the codecs by adding or
removing them from the list.
Advanced Settings
Use Feature Code
When this setting is enabled, the features in th is s ect ion will not b e
handled by the device itself but by the server instead. In order to
control the device, the device will send feature code to the server
by dialing the number specified in each feature c ode field.
Enable Blocking Anonymous
Call
Set the feature code to dial to the server.
Disable Blocking Anonymous
Call
Set the feature code to dial to the serv
Call Waiting On Code
Set the feature code to dial to the server.
Call Waiting Off Code
Set the feature code to dial to the server.
Send Anonymous On Code
Set the feature code to dial to the server.
Send Anonymous Off Code
Set the feature code to dial to the server
SIP Encryption
Enable SIP encryption, and SIP transmission will be encrypted.
RTP Encryption
Enable RTP encry ption, and RTP transmission will be encrypted.
Enable Session Timer
Set the line to enable call ending by session timer refreshment.
The call session will be ended if there is no new session timer
event update received after the timeout period.
Session Timeout
Set the session timer timeout period.
Response Single Co dec
If enable this option, the device will use si ngle codec to respond to
incoming call request.
BLF Server
Input BLF server address. Ordinary BLF application is that device
sends subscription message to SIP serv er. If your SIP server does
not support subscription, please input BLF server address to
er.
31
separate SIP registration server and BLF server.
Keep Alive Ty pe
Set the line to use dummy UDP or SIP OPTION packet to keep
NAT opened.
Keep Alive Interval
Set the keep alive packet transmitting interval.
Keep Authentication
Keep the previous authentication parameters.
Blocking Anonymous Call
Reject any incoming call w ithout presenting caller ID.
User Agent
Set the user agent, the default value is device model with software
version.
Specif ic Server Type
Set the line to collaborate with specific server ty pe.
SIP Version
Set the SIP version.
Anonymous Call Standard
Set the standard for anonymous call.
Local Port
Set the local port.
Ring Ty pe
Set the ring tone type for the line.
Enable user=phone
In SIP invite message, there is user=phone field.
Use Tel Call
Enable or disable use tel call.
Auto TCP
U
of transport for SIP
messages above 1500 bytes.
Enable Rport
Set the line to add Rport in SIP headers.
Enable PRACK
Set the line to support PRACK SIP me ssage.
DNS Mode
Select DNS mode, opt ions are A, SRV and NAPTR.
Enable Long Contact
Enable this will allow more parameters in contact field per RFC
3840. This option should work together with SEM server.
Enable St rict Proxy
This is used for matching special server. When the i10 series
receives packets from the server
it will reply with the source IP
address, not the address in via field.
Convert URI
Whether to enable convert URI or not.
Use Quote in Display Name
Whether to add quote in display name, i.e. “Fanvil” vs Fanvil.
Enable GRUU
Enable Globally Routable User-Agent U RI (GRUU) or not.
Sync Clock Time
Time Sync with server.
Enable Inactive Hold
With inactive hold enabled, you can see SDP is inactive in the
SDP packet.
Caller ID Header
Set the Caller ID Header.
Use 182 Response for Call
waiting
Set the device to use 182 response code at call w
Enable Feature Sync
Enable or disable Feature Sync with serv er.
Enable SCA
Enable/Disable S CA (Shared Call Appearance )
CallPark Number
Set the CallPark number.
sing TCP protocol to guarantee usability
ˈ
aiting.
32
Server Expire
Set the timeout of using the server.
TLS V ersion
Choose TLS V ersion.
uaCSTA Number
Set uaCSTA Number.
Enable Click To Talk
This is used to match special server, click to call out directly after
enable this option.
Enable Change port
Whether to enable change port or not.
Intercom Number
Set intercom number.
Unregister On Boot
Whether to enable logout function.
Enable MAC Header
Whether to enable MAC header. When enable, there is MAC
information in SIP packet and user agent when register
BLF Dialog S trict Match
Whether to enable accurate matching of BLF sessions.
PTime(ms)
Set whether to bring ptime field, by default it is no.
Enable Deal 180
Enable: after receives183+ SDP, device will play ivr; and after
receives180, device will play local t
Disable: after receives 183+ SDP, device will play ivr. After
receives180, device does not play loc al tone.
SIP Global Settings
Strict Branch
Enable or disable this to strictly match the Branch field.
Enable Group
Enable or disable SIP group serv er fun ction as server backup.
Enable RFC4475
Enable or disable RFC4475.
Enable Strict UA Match
Enable strict UA matching.
Registration Failure Retry
Time
Set the registration failure retry time.
Local SIP Port
Modify the device SIP port.
Enable uaCSTA
Set to enable the uaCSTA funct ion.
one.
9.13 Line >> SIP Hotspot
SIP hotspot is a simple and practical function. It is simple to configure, which can realize the
function of group vibration and expand the number of SIP accounts.
Please check
8.3 Hotspot for more details.
9.14 Line >> Basic Settings
STUN -Simple Traversal of UDP through NAT -A STUN server allows the device in a private
network to know its public IP and port as well as the type of NAT being used. The equipment
can use this information to register itself to a SIP server so that it can receive calls from public
33
Parameters
Description
STUN Settings
network while it is in a private networ k.
Figure 23 - Network Basic
Figure 24 - Line Basic Setting
Table 12 - Line Basic Setting
34
Server Address
Input the STUN server address.
Server Port
Input the STUN server port, default is 3478.
Binding Period
Set the STUN binding period which can be used to keep the NAT
open.
SIP Waitin g T im e
Set the timeout of STUN binding before sending SIP messages.
SIP P2P Settings
Enable Auto Answering
Enable timeout to automatically answer IP ca lls
Auto Answering Delay
Automatic answer timeout setting
DTMF T ype
Set the DTMF type of the line.
DTMF SIP INFO Mode
Set up SIP INFO mode to send '*' and '#' or '10 ' and '11'
Parameters
Description
Basic Settings
Enable Call Waiting
Enable this setting to allow user to take second incoming call
during an established call. By default it is enabled.
Enable Auto Onhook
Enable auto onhook or not. If enable, the device will hang up the
call and return to the idle status automatically.
9.15 Intercom Setting >> Features
Figure 25 - Intercom Setting
Table 13 - Intercom Set ting
35
Auto Onhook Time
Spe cif y A ut
time, the device will hang up and return to
the idle automatically after Auto onhook time.
Enable Silent Mode
When enabled, the device is muted, there i s no ringing w hen calls,
you can use the volume keys and mute key to unmute.
Disable Mute for
Disable the mute mode, if this option is clicked, mute button on
device does not take effect.
Ban
Enable or disable ban outgoing, if enable, the device can not dial
out any number.
Enable Restricted Incoming
List
Whether to enable restrict
Enable Restricted Outgoing
List
Whether to enable the restricted outgoing li st.
Enable Country Code
Whether to enable the country code.
Country Code
Fill in the country code.
Area Code
Fill in the area code.
Allow IP Call
If enabled, user can dial out with IP address.
P2P IP Prefix
Set prefix for point-to-point IP calls.
Restrict Active URI Source IP
Set the device to accept Active URI command from specific IP
address. Notice: this function is usually used to manage device.
Push XML Server
Configure the Push XML Server, when phone receives request, it
will determine whether to display corresponding content on the
phone which sent by the specified server.
Line Display Format
Custom line format˖SIPn or SIPn:xxx or xxx@SIPn
Ca
Configure a special ampersand, the called number is 78-9, the
ampersand will be filtered when devic e sends the call out.
Auto Resume Current
Automatically break HOLD i f current call changes.
Tone Settings
Enable Holding Tone
Whether to enable call holding tone.
Enable Call Waiting Tone
Whether to enable call waiting tone.
Play Dialing DTMF Tone
Play DTMF tone on the device when user presses a digits wehen
dial the call, by default it is enabled.
Play Talking DTMF To ne
Play DTMF tone on the device when user presses a phone digits
during taking, by default it is enabled.
Intercom Settings
Enable Intercom
When intercom is enabled , t he dev ice will accept the inco ming ca ll
which requests with a SIP header of Alert-Info automatically.
Enable Intercom Mute
Enable mute mode during the intercom call.
Enable Intercom Tone
If the incoming call is intercom call, the device plays the intercom
Outgoing
Ring
o Onhook
ed incoming call list .
ll Number Filter
36
tone.
Enable Intercom Barge
While enable intercom ba
the
intercom call
call, the
device will reject the sec ond intercom call.
Response Code Settings
Busy Response Code
Set the SIP response code when line is busy.
Reject Response Co de
Set the SIP response code when dev ice reject one call.
Parameter
Description
Codecs Settings
Select enable or disab
G.711A/U, G.722, G.729AB, iLBC, opus.
Media Settings
Default Ring Type
Configure default ringtones. If no special ringtone is set, the default
ringtone will be used.
Spea ker phone Volume
Set the speaker volume, value can be 1~9.
Spea kerpho ne Ring Volume
Set the speaker ring volume, value can be 1~9.
G.723.1 Bit Rate
5.3kb/s or 6.3kb/s is available.
DTMF Payload Type
Enter the DTMF payload type, the value mu st be 96~127.
AMR Payload Type
Set AMR load type, range is 96~127.
Opus playload type
Set Opus load type, range is 96~127.
9.16 Intercom Setting >> Audio
rge, the device will auto answer
during a call. If the current call is intercom
Figure 26 - Media Setting
Table 14 - Media Setting
le voice codecs:
37
OPUS
Set Opus sampling rate, including opus-nb (8KHz) and opus-wb
(16KHz).
ILBC Payload Type
Set the ILBC Payload Type, the value must be 96~127.
ILBC Payload Length
Set the ILBC Payload Length.
Enable VAD
Whether to enable voice activity detection.
RTP Control Protocol(RTCP) Settings
CNAME user
Set CNAME user
CNAME host
Set CNAME host
RTP Settings
RTP keep alive
Hold the call and send the p acket every 30s.
Alert Info Ring Settings
Value
Set the value to specify the ring type.
Ring Ty pe
Select ring type.
Sample Rate
9.17 Intercom Setting >> MCAST
It is easy and convenient to use multicast function to send notice to each member of the
multicast group via setting the multicast key on the d evice and sending multic a st R TP stream to
pre-configured multicast address. By configuring monitoring multicast address on the device,
the device will receive mul t icast from the configured monitoring multicast address.
Figure 27 - MCAST
38
Action URL Event Settings
Set URL for the devic e to report its a ction to serv er. These actions are recorded and se nt as xml
files to the server. Sa mple for mat is http://InternalServer /FileName.xml.
(Internal Server: The IP addres
to report
action.)
DŽ
Parameter
Description
Network Time Server S ettings
Time Synchroniz ed via SNT P
Enable time-sync through SNTP protocol.
Time Synchronized via
DHCP
Enable time
Time Synchronized via
Enable time-sync through DHCPv6 protocol.
9.18 Intercom Setting >> Action
s of server; File Name: the device’s xml file used
Table 15 - action URL
Notice: The operation URL is used by the IPPBX system to submit device events.
Please refer to the details Fanvil Action URL
http://www.fanvil.com/Uploads/Temp/download/20190122/5c46debfbde37.pdf
DŽ
9.19 Intercom Setting >> Time/Date
Users can configure the device's time settings on this p age.
Figure 28 - time/date
Table 16 - time/date
-sync through DHCP protocol.
39
DHCPv6
Primary Time Server
Set primary time server address.
Secondary T ime Server
Set secondary time server address, when primary server is not
reachable, the device will try to connect to secondary time
server to get time synchronization.
Time zone
Select the time zone.
Resync Period
Time interval of re-synchronization with time server
Time/Date Format
12-hour clock
Enable or disable 12-hour clock.
Time/Date Format
Set time/date format.
Daylight Saving Time Settings
Location
Select the user's time zone specific area
DST Set Type
Select DST type, and set the DST rules.
Fixed Ty pe
Select DST fixed type.
Offset
The DST offset time.
Month Start
The DST start mo nth.
Week Start
The DST start week.
Weekday Start
The DST start weekday.
Hour Start
The DST start hour.
Month End
The DST end month.
Week End
The DST end week.
Weekday End
The DST end weekday.
Hour End
The DST end hour.
Manual Time Settings
Manual Time Settings
Set time manually, please disable SNTP service first .
9.20 Intercom settings >> Tone
User can set device’s tone in this page.
You can select the corresponding country and use the settings directly, or select custom and set
the tone manually.
40
Figure 29 - Tone
9.21 Call List >> Call List
User can set restricted incoming calls list and restrict ed outgoing calls list in this page.
Figure 30 - Call List
Restricted Incoming Calls:
The function is same with blacklist. Add the numbers in restricted incoming calls list, the device
will reject all the calls from these blacklist numbers, unless user deletes the numbers from the
list.
User can add both numbers and prefix in the restricted incoming calls list, the i10 series device
will reject all the c al ls from the blacklist numbers or calls from numbers with blacklist prefix.
Restricted Outgoing Calls:
41
Add numbers to restricted outgoing calls list, the i10 series device will end the calling when use r
dial these numbers, unless user removes the numbers from the list.
9.22 Web Dial
In this page, user can make calls, answer the calls or hang up the calls.
9.23Function Key
Figure 31 - Web Dial
42
Parameters
Description
Function Key Settings
Memory Key
Speed dial: User can set one number or IP address in Value
option. It is convenient to use this function to make calls to
specified numbers/IP address used continually.
Intercom: The intercom function make the operator or secretary to
answer calls directly, which is popular in office.
Key
Use key event function to activate one application directly.
Example: None/Handfree.
DTMF
Send the DTMF directly with the corres ponding settings.
MCAST Paging
Set paging IP addre ss and voice codec, user can initiate paging
directly by pressing the button.
Action URL
User can use specified URL to make calls or open the doors.
MCAST Listenin g
When device is idle, use the MCAST listening key to monitor the
MCAST from the pag ing IP address user set.
Programmable Key Settings
Desktop
None: None.
Dsskey1: Call out or pick up calls according to dsskey1’s settings.
Dsskey2: Call out or pick up calls according to dsskey2’s settings.
Dsskey3: Call out or pick up calls according to dsskey3’s settings.
Ring
Answer: When there is one incoming call and auto answer is
disabled, use this key to pick up the call.
End: When there is one in coming call, use this key to end the call.
Talking
End: Press the key to end the call when devic e is in one call.
Volume Up: Press the key to increase volume when the device is
in one call.
Volume Down: Press the key to decrease volume when the device
is in one call.
Dsskey1: Call out or pick up calls according to dsskey1’s settings.
Dsskey2: Call out or pick up calls a ccording to dsskey2’s settings.
Figure 32 - Function Key
Table 17 - Function Key
Event
ing
43
Dsskey3: Call out or pick up calls according to dsskey3’s settings.
Desktop Long pressed
None: None.
Main Menu: Long press the key to make device go to command
mode, details please check chapter 5.2.1 Common command
mode.
Advanced Settings
Dial Mode Select
Set the dial mode bet
number and calling 2nd
number.
Main
number does not pick up the call in
specified time, then the device will call 2
Time Period: Device chec k the system time and send the call to 1st
number in 1
ime period, or the device will send call to
the 2
number.
Call Switched Time
Set the switched time between 1
number when
device calls out, by default the value is 16 seconds.
First Number St art Time
Set 1st called number’s start time, by default it is 06:00am.
First Number End Time
Set 1st called number’s end time, by default it is 18:00pm.
Type
Subtype
Usage
Key Event
None
No responding
Handfree
Handfree
ween calling 1st
-Secondary: If the 1st
st
number’s t
nd
st
nd
number.
number and 2nd
¾ Key Event
The speed dial key type could be set as Key Event.
Figure 33 - Function Key Settings
Table 18 - Function Key Sett ing s
¾ Memory Key
When the speed dial key set as Memory Key, the device would dial preset telephone number.
This button can also be used to set the IP address: you can press the speed dial button to
directly make an IP call.
44
Type
Number
Line
Subtype
Usage
Hot
Key
Fill the called
party’s SIP
account or IP
address
The SIP
account
correspondi
ng lines
Speed
Dial
Set speed dial, press the key to call out
the number.
Intercom
In Intercom mode, if the caller’s IP
phone supports Intercom feature, the
device can automatically answer the
Intercom calls
Type
Number
Subtype
Multicast
Set the host IP address and port nu mber, they must be separated by a
colon (The IP address range is 224.0.0.0 to 239.255.255.255, and the
port number is preferably set between 1024 and 65535)
G.711U
G.711A
G729AB
iLBC
opus
G.722
Figure 34 - Memory Key Settings
Table 19 - Memory Key Sett ing s
¾ Multicast
Multicast function is to deliver voice streams to configured multicast address; all equipment
monitored the multicast address can receive and play the broadcasting. Using multicast
functionality would make deliver voice one to multiple which are in the multicast group simply
and conveniently.
The DSS Key mult icast web configuration for calling party is as follow:
Figure 35 - Multicast Settings
Table 20 - Multicast Settings
.
45
9.24 Security >> Web Filter
In this page, user can set the IP address seg ment w hich is allowed to access the device.
Figure 36 - Multicast Settings
Add or delete the allowed IP address seg ment. Please input st art IP address in Start IP address
option, and input end IP address in E nd IP address option and click Apply to save the settings.
Click Delete to remove the correspond ing IP address segment.
Enable Web Filter: Enable or disable web filter, select it and click apply to save the settings.
Notice: Please remove your PC’ s IP address from the filter IP address list, or your PC is not able
to access the device’s webp age.
9.25 Security >> Trusted Certificates
User can upload or delete the trusted certificates in t his page.
46
Figure 37 - Trusted Certificates
9.26Security >> Device Certificates
Select the device certificate to use defau lt cert i ficates or custom certificate.
You can upload and delete uploaded certificates.
Figure 38 - Device Certificates
47
Parameters
Description
Firewall Type
Enable Input Rules
Enable or disable input rules.
Enable Output Rules
Enable or disable output rules.
Input/Output
Set the rule to be input rule or output rule.
Deny/Permit
Set the rule to be denying rule or permitting rule.
Protocol
Select the firewall protocol, options are U D P, TCP and ICMP.
Src Address
Input source address. The source IP can be one host address or
network address, you can input 0.0.0.0 to represent all the IP
addresses, or input one *.*.*.0 network IP, like 192.168.1.0.
Src Mask
Input source mask. If user configure source mask to be
255.255.255.255, the source IP should be one detailed IP address; if
user
configure source mask to be 255.255.255.0, the source IP
contains a segment of IP addresses.
Src Port Range
Input source port range.
Dst Address
Input destination address. The destination IP can be one specified IP
9.27Security >> Firewall
Figure 39 - Firewall
In this page, user can sele ct whether to enable input or output firewall, a nd set the det ailed rule s.
These settings are used to prevent illegal network access, limit the internal user to access
Internet sources, enhance the security.
Table 21 - Firewall
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address, or 0.0.0.0 which represents all the IP addresses, or network
IP address *.*.*.0, like 192.168.1. 0.
Dst Mask
Input destination mask. If user configure destination mask to be
255.255.255.255, the destination IP should be one detailed IP
address; if user configure source mask to be 255.255.255.0, the
destination IP contains a segment of IP addresses.
Dst Port Range
Input destination port range.
Input the parameters and click Add, the new rules will be added to the firewall list, for example:
Select Input/Output rule, and enter the index of the rule in Index to Be deleted option, click
delete then the correponding rule will be removed.
9.28 Device Log
In this page, user can get the device’s logs. When device works abnormally, user can get the
logs and send to Fanvil support team. Details please check chapter 10.5 Get Log Informatio n.
9.29 Security Settings
49
Security Settings
Parameters
Description
Basic Settings
Ringtone Duration
Set the ringtone duration, default value is 5 seconds.
Input & Tamper
Server Address
Set remote server address.
device will send message to the
server when
message format is
Alarm_Info:Description=i10;SIP User=;Mac=0c:38:3e:3a:06:65;IP=;
port=Input .
Input settings
Input Detect
Enable or disable Input Detect
Triggered by
When choosing the low level trigger (closed trigger), detect the input
port (low level) closed trigger.
When choosing the high level trigger (disconnect trigger), detect the
input port (high level) disconnected trigger.
Triggered Action
Send SMS:
Dss Key:
ding Dss Key
configurat
Tri ggere d Rington e: Sel ect triggered ring tone.
Figure 40 - Security Settings
Table 22 - Security S ett ings
The
the alarm is triggered. The
烉
Set the alert message send to server if selected.
The device will perform correspon
ions if any key is selected, by default the value is none.
50
Output Settings
Output Response
Enable or disable Output Response
Triggered by DTMF
Ring tone
Select the DTMF trigger ring
Triggered by URI
Ringtone
Select the URI trigger ring tone.
Triggered By SMS
Ringtone
Select the SMS trigger ring tone.
Triggered By Dsskey
Ringtone
Select the Dsskey trigger ring tone.
Stan dard Status
When choosing the low level trigger (NO: normally open), w hen meet
the trigger condition, trigger the NO port disconnected.
When choosing the high level trigger (NC: normal ly close), when meet
the trigger condition, trigger the NC port close.
Output Duration
Set the output change duration time, the default is 5 seconds.
Trigger by DTMF
Enable or disable trigger by DTMF. The device will check the received
DTMF sent by remote device, if it matches the DTMF trigger code, the
device will trigger corresponding output port.
DTMF Trigger Code
Input the DTMF trigger code, default v alue is 1234.
DTMF Reset Code
Input the DTMF reset code, default value is 43 21.
Reset By
Reset the output port mode by duration or state.
By duration: Reset the output port status w hen output duration occurs.
By state: Reset the output port status when device’s call state
changes.
Trigger by URI
Enable or disable trigger by URI.
User can send commands from remote device or server to i10 series
device, if the command is correct, then device will trigger
corresponding output port.
Trigger Message
Input trigger message for trigger by URI mode.
Rest Message
Input reset message for trigger by URI mode.
Trigger by SMS
Enable or disable trigger by SMS.
User can send ALERT command to i10 series device, i f th e comm an d
is correct, then device will trigger corresponding outp ut port .
Trigger SMS
Input trigger message for trigger by SM S mode.
Reset SMS
Input reset message for trigger by SMS mode.
Trigger by Input
Select the input port, when the input port meets the trigger condition,
the output port will be
triggered (The Port level time change, By <
Output Duration > control)
tone.
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Trigger By Cal l state
Select call state to t r igger the output port, options are:
Talking: When the device’s talking status
changes, trigger the output
port.
Ringing: When the device’s
ringing status changes, trigger the output
port.
Calling: When the device’s calling status changes, trigger the output
port.
Trigger By Ds sK ey
Enable or disable trigger by dsskey. If any of the dsskey is selected,
when the dsskey application performs, the output port will be
triggered.
52
10 Trouble Shooting
When the device doesn't work properly, user can try the following methods to restore the device
to normal operation or collect relevant information to send a problem report to the Fanvil
technical support mailbox.
10.1 Get device system information
User can obtain information through th e [System] >> [Information] option on device’s webpage.
The following information w ill be provid ed:
Device information (model, software and hardware version), network Information and SIP
Accounts Information etc.
10.2 Reboot device
User can restart the device through the webpage, click [System] >> [Reboot Phone] and click
[Reboot] button, or directly unplug the power to restart the device.
When the device has problems and user can’t access the web page, you can disassemble the
surface shell and press the "RESET" button. The devi ce will restart and the configuration will
not change.
10.3 Device factory reset
Restoring the factory settings will delete all configurations, database and configuration files on
the device and the device will be restored to factory default state.
To restore the factory settings, please go to [System] >> [Configuration] >> [Reset Phone]
page, and click [Reset] button, the device will return to the factory default state.
10.4 Network Packets Capture
Sometimes, when the device has problems, the data packet is very helpful. In order to obtain
the data packet of the device, please log in the device’s webpage, and go to [System] >>
[Tools] page, and click the [Start] option in the "Web Capture". A message will inform user that
capturing starts and at this time, user can perform related operations, such as
starting/deactivating the line or making a call, please click the [Stop] button on the webpage
after complete. Network packets are saved in a file, users can analyze the packet or send it to
Fanvil Technical Support team.
53
Trouble C ase
Solution
Device could not boot up
1. Please check device’s power connection and confirm the power
adapter or PoE switch is in Fanvil li
2.
slowly), it means
the device system is damaged. Please contact Fanvil technical
support to help you restore.
Device could not register to a
service provider
1.
nfirm the device is
connected to Internet well.
2.
the network connection is good, please check your SIP line
configuration again. If all configurations are correct, please contact
your service provider for support, or obtain a registration network
packe
a Capture",
and send the packet to Fanvil support team to help analyze the issue.
10.5 Get Log Information
Log information is helpful when encountering an abnormal problem. In order to get the log, the
user can login device’s webpage, and go to page [Device Log], click the [Start] option, and
perform device until the problem appears, click [Save] to save the logs to local PC, user can
analyze the logs or send the log file to the technician to chec k the problem.
10.6 Common Trouble Cases
Table 23 - Common Trouble Cases
st.
If the device go to "POST mode" (the LED flashes
Please check network cable connection and co
If
t according to the instructions in "10.4 Network Dat
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