Fantom GFP2000EU3, GFP1000EU3, GFP1000Q3, GFP4000EU3, GFP3000EU3 User manual

WARNING - TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT

By MicroNet

EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

CAUTION - TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE

COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL.

Fantom Drives

20525 Manhattan Place

Torrance, CA 90501

Sales: 310-320-7272

Support: http://www.Fantomdrives.com/helpdesk

www.Fantomdrives.com

QuickStart
Installation Guide

FCC Compliance Statements

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference in residential installation. This equipment generates, uses, and can radiate
frequency energy and, if not installed and used in accordance with the instructions, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to equipment off and on, the user is encouraged to correct the interference by one or more
of the following measures:

• Reorient or relocate the receiving antenna

• Increase the distance between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

12-13-2012 PN MAN-GFU3EK Rev A
The material in this document is for information only and is subject to change without notice. While reasonable efforts have been made in the preparation
of this document to assure its accuracy, Fantom Drives assumes no liability resulting from errors or omissions in this document, or from the use of the
information contained herein.

Fantom Drives reserves the right to make changes in the product design without reservation and without notification to its users.
Fantom Drives and the Fantom Drives Logo are registered trademarks of BNL Technologies, Inc. Macintosh, MacOS, and the MacOS logo are trademarks
of Apple Computer Inc. Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation. All other names and logos are
property of their respective owners.

Copyright © 1999, 2012 Fantom Drives. All rights reserved. This publication may not be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, in whole or in part, without the prior written consent of Fantom Drives, 20525 Manhattan Place, Torrance CA 90501.

Thank you for choosing Fantom Drives! Your Fantom Drives
G-Force Megadisk has been built to the highest standard of quality
and workmanship and, when used according to the instructions
in this guide, will provide years of trouble-free operation. We at
Fantom Drives take great pride in bringing personal satisfaction to
each of our customers.

Your Fantom Drives' disk drive is compatible with all USB-capable
Apple Macintosh computers running Apple® Mac® OS 10.4
(or greater) and PC-Compatible computers running Microsoft®
Windows ® Vista, Seven, 8, and Windows Server® 2003/2008.

14

Contents

Parts & Accessories List ......................................... 2

System Requirements ............................................. 2

Precautions............................................................. 3

Fantom Drives GreenDrive at a Glance ...................... 4

Connecting the drive to Your Computer ..................... 5

Formatting Your Fantom Drives External Hard drive ... 6

Formatting the drive in Mac OS X .............................. 6

Formatting the drive in Windows ............................... 7

Optimizing Windows Caching Algorithm .................... 8

How to safely dismount and turn off your

Fantom Drives External Hard drive ........................... 9

Troubleshooting /

Frequently Asked Questions (FAQ) ........................ 10

Q: I do not see my drive listed in the My Computer window,
but it does appear in the Device Manager list.

A: Right-click on My Computer. Select Manage in the pop-up
menu. In the Computer Management window and navigate to
Storage -> Disk Management. In the Disk Management window,
you should see a list of available storage devices. Look for the
disk that has a capacity closest to your Fantom Drives unit,
and right-click on the corrolating right-hand box. In the pop-up
menu that appears select "Delete Partition." The description will
change to say “Online" & "Unallocated”. Right-click on the box
and select Create New Partition in the pop-up menu. When the
Partition Wizard appears, select "Primary Partition" and click
"Next." Click "Next" in the next dialog, selecting the default value
for the drive. You will then see a drive letter (you can change
this drive letter if you wish); click "Next." You will then be asked
to format the drive.

Q: After I connected the drive to my PC, I got the following
alert message: HI-SPEED USB Device Plugged into non-HI­SPEED USB Hub.” What does this mean?

A: This alert message will appear if you plugged the drive into a
USB port that only supports USB 1.1 or 2.0. This is fine, except
your drive will operate at the nominal host connection speed
instead of USB 3.0.

Contact Information .............................................. BC

If an issue cannot be resolved by using our FAQ, please
contact Technical Support via the Fantom Drives support site
at http://www.Fantomdrives.com/helpdesk

13 2

Q: I have a FAT32 disk, and when I try to copy a large file I
get an error saying there is not enough room on the drive-- I

have lots of free space!

A: FAT32 only allows files up to 4GB in size. To copy larger files,
please reformat the volume using MacOS Extended Format.

FAQs for PC Users:

Q: My computer does not recognize the drive.

A: Make sure all of your connections are secure. If you have an
add-on card, make sure it is working properly and/or update the
driver. Also, make sure you have all the latest updates for your
Windows installation

Q: I formatted my hard disk under Windows XP, but my Vista
machine does not allow me to delete or modify files on the drive.

A: Windows Vista and XP handle file permissions differently. In
Windows XP the default user group has full permissions to every
volume, whereas in Vista they do not. To fix this condition, you
need to grant the users group modify privileges to the drive:

1. Right-click the drive letter in Explorer and select properties

2. Click the security tab

3. Click "Edit." You will be asked to enter your administrator password.

4. Select "Users" and check the Modify box

5. Click OK.

Q: Where are the drivers for my operating system?

A: Windows 2000 and newer already include all the necessary
drivers. There are no drivers available for Windows NT or 98.

Q: When I leave my computer idle for a while, my drive won’t
work properly.

A: The most likely cause is that your computer is going into
sleep mode. The immediate solution is to shut down your computer
and turn off the drive, and then restart your computer. Once your
computer is completely booted up, turn on the drive. You should
see the drive in the Windows Explorer. To prevent this problem
from recurring, open the “Power Settings/Energy Saver” and set
it to never go into sleep mode.

Package Contents

The package should contain the following items:

• Fantom Drives G-Force Megadisk Black

• Drive Stand

• USB 3.0 Cable

• AC Adapter

• Quick Start Installation Guide

If you are missing any items listed above, please fill out the
customer support form at:

http://www.fantomdrives.com/helpdesk

Please retain a copy of your receipt. You will need it if warranty
repair service is required in the future.

System Requirements

System Requirements for Mac

• G4/G5 or Intel based Apple Macintosh Computer

• Mac OS X 10.4 or newer

• Available USB 2.0 port*

System Requirement for PC

• X86-based PC 1.6GHz or faster CPU

• Microsoft® Windows® XP SP3, Vista, 7

• Microsoft® Windows Server® 2003, 2008

• Available USB 3.0 or 2.0 port

USB 3.0 compatibility with USB 2.0

USB 3.0 ports are backward compatible with USB 2.0 and

USB 1.1. However, if you connect the drive to an earlier USB

standard port, it will operate at that port's specified speed.

If your computer does not have eSATA ports, you may purchase
an eSATA expansion card for your computer. Contact your
authorized Fantom Drives reseller for further details.