Falcon SUP700-1C, SUP1.0K-1C User Manual

FALCON®ELECTRIC, INC.

SUP SeriesTMUser’s Guide

700-1000VA

SUP700-1C, SUP1.0K-1C

OM48031-SUP, 01/09/04, Rev A.

FALCON® ELECTRIC, INC.

5106 Azusa Canyon Road

Irwindale, CA 91706

Tel. [phone]

Fax. [phone]

WWW.FALCONUPS.COM

800.842.6940

TABLE OF CONTENTS

Important Safety Instructions (READ FIRST) . . 2

Chapter 1.

SUP UPS Overview . . . . 3

Chapter 2.

Installation . . . . . . 4

Inspecting the Equipment . . . . 4

UPS Setup . . . . . . . 4

Communications Interface . . . . 5

Chapter 3.

Controls, Displays & Functions . . . 6
Front Panel Diagram & Description . . . 6

LCD Symbol Descriptions . . . . 6

LCD Metering Display Modes . . . . 9

Rear Panel Diagram & Description . . . 9

Chapter 4.

Operation . . . . . . 11

Turning The UPS On and Off . . . . 11

UPS Self Test . . . . . . 11

UPS Overload Condition . . . . . 11

DC Start, Cold Start . . . . . 11

Green Mode Function . . . . . 11

Battery Charging . . . . . . 12

UPS Reset . . . . . . . 12

Remote Control . . . . . . 12:

Chapter 5.

Maintenance & Technical Support . . 13

Care & Maintenance . . . . . 13

Battery Replacement Warning . . . . 13

Battery Replacement . . . . . 13

Storing the UPS and Batteries . . . . 14

FCC Considerations . . . . . 14

Technical Support & RMA Procedure . . . 15
Requesting Technical Information or Support. . 15

FALCON Web Support . . . . . 15

Warranty . . . . . . . . 16

Specifications . . . . . . . 17

1

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

This manual contains important instructions which must be followed during the
installation, operation and maintenance of this UPS and its batteries. Please read all
instructions before operating this equipment and save this manual for future
reference.

CAUTION

All of the models presented herein are designed for installation and use in a
controlled environment free of contamination.

CAUTION

This UPS utilizes voltage that may be hazardous. Do not attempt to disassemble.
This unit contains no user replaceable parts. Refer all servicing to Falcon Electric,
Inc.

CAUTION

This UPS is not intended to be used in conjunction with life support or operating
room equipment.

CAUTION

Always unplug this UPS prior to cleaning and never apply liquid or spray detergent
on the UPS.

CAUTION

Never attempt to service batteries. High voltage exists within the unit, which could
cause electrical shock. Servicing of batteries should be performed or supervised
by personnel knowledgeable of batteries and the required precautions. Keep unau­thorized personnel away from batteries. When replacing the UPS batteries, use the
same number and type of batteries.

IMPORTANT

Allow at least 24 hours, after the UPS is first installed and turned on, to fully charge
the internal battery and assure the maximum backup time is available.

DO NOT

DO NOT plug this UPS into its own output as this may damage the UPS.
DO NOT remove or unplug the input cord when the UPS is turned on. This

removes the safety ground from the UPS and the equipment connected to the UPS.

CAUTION

This UPS contains its own energy source (batteries). The output receptacles
may carry live voltage even when the UPS is not connected to an AC source.

2

CHAPTER 1

CHAPTER 1

FALCON® SMP Series - Overview

The FALCON®SUP Series UPS has the unique ability to operate from either
120Vac domestic or 230Vac international utility power, while providing
120Vac domestic output power. The SUP does not perform frequency
conversion, however it is the ideal solution for the international traveller
requring voltage conversion.

The Line-interactive or Automatic Voltage Regulator (AVR) feature provides
output voltage regulation, while the UPS is operating from the utility power.
This keeps the connected equipment's operating voltage within reasonable
limits during abnormal utility power conditions such as brown-outs, high line
voltages and surges.

All SUP models are microprocessor controlled. A Liquid Crystal Display
(LCD) is conveniently located on the front panel. This display gives
immediate and detailed UPS and power information without having to
connect an expensive monitoring computer. An intelligent RS-232 computer
interface port is also located on the UPS rear panel in the event remote
monitoring or unattended computer shutdown is required. An optional
external SNMP/HTTP agent is available, giving the ability to manage the
UPS remotely across a LAN, WAN or via the Internet.

Unlike many other line-interactive UPSs on the market, the SUP models
produce a sinewave output voltage, just like the incoming utility power. This
assures your delicate electronic equipment will always receive the sinewave
power it was designed for.

All models have an advanced two-stage battery charger providing safe, fast
battery recharging while yielding a longer battery life.

All models have advanced surge protection circuitry to prevent damaging
power line transients from reaching your equipment. Additional surge protect­ed, RJ11 telephone jacks are provided on the UPS rear panel.

3

Installation

Inspecting the Equipment

UPS Setup

1. Verify that the following is included in the UPS shipping carton:

2. Verify that the UPS unit is to be used with the proper input voltage and

CHAPTER 2

CHAPTER 2

If any FALCON®equipment has been damaged during shipment, keep
the shipping cartons and packing materials for the carrier and file a
claim for shipping damage. If you discover damage after acceptance,
file a claim for concealed damage.

To file a claim for shipping damage or concealed damage: 1) File with
the carrier within 15 days of receipt of the equipment; 2) Send a copy
of the damage claim within 15 days to the Falcon®Service Department.

UPS, Software CD, Domestic 120Vac Power Cord, European style
Schuko Power Cord, Owner's Manual, UPS/Computer Cable and
Battery connection jumper plug.

the equipment to be connected to it’s output is designed to operate
from a 120Vac source. If the UPS is to be connected to a 230Vac,
50Hz European source verify the connected equipment was designed
to operate from a 120Vac, 50Hz power source. This information is
stated on the nameplate label located on the model number label
located on rear panel of the unit.

3. This UPS has been shipped with the battery connection jumper
removed to meet new transportation regulations.

IMPORTANT

THE BATTERY CONNECTION JUMPER MUST BE INSTALLED
PRIOR TO PLUGGING IN AND ATTEMPTING TO TURN ON THE
UPS.

4. Select a suitable location for the UPS, near enough to the computer or
equipment to allow connection of the equipment power plug to the
receptacles located on the rear panel of the UPS.

5. If you are connecting the UPS to a PC Computer, you may want to
install the supplied UPSilon shutdown and management software on
your computer after connection the UPS interface cable to the RS-232
interface connector located on the UPS rear panel. Then connect the
mating end of the cable to an unused serial port located on the
computer rear panel. Before the UPS will be able to communicate
properly with your computer, install the supplied computer monitoring
and shutdown software.

4

Communications Interface

The UPS provides both a contact closure and a true RS-232 computer
interface.

The definition and setup for RS-232 is as follows:

Baud Rate : 2400 bps
Data Length : 8 bits
Stop Bit : 1 bit
Parity : None

Pin #6: RS-232 data Tx out
Pin #7: Common for Pin #6 and Pin #9
Pin #9: RS-232 data Rx In

The definition and setup for DB9 (optional) is as follows :

Pin #2: AC Power Failure
Pin #4: Common GND of Pin #2 & Pin #5
Pin #5: UPS Battery Low
Pin #6: Turn off UPS
Pin #7: GND for Pin 6

The computer interface pin-out is stated above for reference only. Use
Pin #4 as the common for Pins #2 and #5. Pins #2 and #4 are
normally closed and will open when the utility fails. Pins #5 and #4 are
normally open and will close at the low battery indication.

The UPS will shut down when a 5-12 Vdc voltage is applied across
Pins #6 and #7 for three seconds, while the UPS is on battery mode.

IMPORTANT

6. DO NOT BLOCK UPS AIR VENTS. THE UPS MUST NOT BE

INSTALLED IN AN ENCLOSED AREA.

7. If you have not already done so, connect the equipment to be
protected to the UPS output receptacles located on the rear panel.
Verify that the connected equipment does not exceed the rated output
(in watts) of the UPS.

8. Select the proper line cord and connect it to the UPS power inlet.
Plug the UPS power cord into the nearest grounded wall outlet. If the
UPS does not power up automatically, depress and hold the control
button located on the UPS front panel until the UPS turns on.

5