Falcon SG2K-X1T, SG2K-X2T, SG3K-X1T, SG3K-X2T Owner's Operating Manual

OWNER'S

OPERATING

MANUAL

Isolated Uninterruptible Power Supply Models:

SG2K-X1T
SG2K-X2T
SG3K-X1T
SG3K-X2T

Detailed SG Series product specifications are available in PDF format at www.falconups.com

®

2006 Falcon®Electric Inc. All rights reserved.
All other brand names and trademarks are the property of their respective owners.
The information stated in this document is subject to change without notice. 2006-02-24
Falcon

®

, Falcon® Electric and UPS Plus logos are registered trademarks of Falcon Electric Inc

Rev. F

FALCONElectric Inc., 5116 Azusa Canyon Rd., Irwindale, California 91706, [phone], Fax [phone], Email: [e-mail]

SG UPS Features. ...... 1

SG Series Online UPS Block Diagram. .... 1

Important Safety Instructions (READ FIRST) .... 2

Chapter 1.

SG Series UPS Overview ..... 3

True Regenerative Online Design .... 3

Input Power Factor Correction .... 3

Microprocessor Control ..... 3

SNMP/HTTP Remote Management .... 3

Extended Battery Bank Option .... 4

Frequency Converter Option ..... 4

Chapter 2.

Installation Instructions ..... 5

Dip Switch Settings DIagrams .... 7

Extended Battery Bank Interconnection . . . . 8

Extended Battery Bank Installation Procedure . . 8
Extended Battery Bank Selection Guide . . . 9

Chapter 3.

Operation .......10

Front Panel Indicators & Function Key Diagram . . 10

Front Panel Function Description ....10

Audible Alarms ......12

Category One Alarms .....12

Category Two Alarms .....12

Chapter 4.

Rear Panel Details ......13

SG2K-X1T & SG3K-X1T Rear Panel. . . . 13

SG2K-X2T & SG3K-X2T Rear Panel ...13

Chapter 5.

Communications Interfaces. ....14

RS-232 Interface (DB-9) .....14

Communications Option Slot .....14

Contact Closure & Opto Interface Options ...15

Chapter 6.

Maintenance & Technical Support ....18

Care & Maintenance ......18

Battery Life vs. Temperature .....18

Battery Replacement ......18

Storing the UPS and Batteries.....19

FCC Considerations ......19

Technical Support & RMA Procedure ....20

Requesting Technical Information or Support. . . 20

FALCON Web Support ......20

Warranty ........21

Specifications ........22

TABLE OF CONTENTS

SG SERIES UPS FEATURES

Input
Filter

Power
Fact or

Correction

DC/DC

Converter

Battery

Charger

Battery

DC/AC

Inverter

Nois e
Filter

Galvanic
Isolation

Bypass
Switch

UPS
Input

UPS
Output

SG SERIES ISOLATED ON-LINE UPS SYSTEM BLOCK DIAGRAM

Input Galvanic Isolation With Low Leakage Current
True Double Conversion On-Line Design
Input Power Factor Correction
Wide Input Voltage Window
Pure Sinewave Output
Precision Output Voltage Regulation

Superior Brownout, Surge and Transient Protection
Internal System Bypass
Eliminates Generator Frequency & Voltage Drift
Microprocessor Control & RS-232 Communications
UPSILON

®

Monitoring & Shutdown Software
Optional Frequency Conversion
Optional Extended Battery Packs & Chargers
Optional External Maintenance Bypass Switch
Optional Internal SNMP/HTTP Interface Card
Two-Year Warranty

1

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

This manual contains important instructions which must be followed during the installation,
operation and maintenance of this UPS and its batteries. Please read all instructions before
operating this equipment and save this manual for future reference.

All of the models presented herein are designed for installation and use in a protected, temperature controlled
environment, free of contamination.

This UPS utilizes voltage that may be hazardous. Do not attempt to disassemble. This unit contains no user
replaceable parts. Refer all servicing to Falcon Electric, Inc.

THIS UPS IS NOT INTENDED TO BE USED IN CONJUNCTION WITH LIFE SUPPORT OR OPERATING
ROOM EQUIPMENT.

Always unplug this UPS and remove the UPS battery fuse prior to cleaning and never apply liquid or spray
detergent on the UPS.

Never attempt to service batteries. High voltage exists within the unit, which could cause electrical shock.
Servicing of batteries should be performed or supervised by personnel knowledgeable of batteries and the
required precautions. Keep unauthorized personnel away from batteries. When replacing the UPS batteries,
use the same number and type of batteries.

Allow at least 24 hours, after the UPS is first installed and turned on, to fully charge the internal battery and
assure the maximum backup time is available.

DO NOT plug this UPS into its own output as this may damage the UPS. NEVER CONNECT equipment that
could overload the UPS or demand half-wave rectification from the UPS, for example: electric drills, vacuum
cleaners or hair dryers. Never connect surge protected plug strips to the UPS output.

DO NOT remove or unplug the input cord when the UPS is turned on. This removes the safety ground from
the UPS and the equipment connected to the UPS.

This UPS contains its own energy source (batteries). The output receptacles may carry live voltage
even when the UPS is not connected to an AC source.

Should any SG Series UPS units be stored for more than two weeks, it is mandatory that the battery
fuse be removed prior to storage or battery

damage will result.

CAUTION

CAUTION

CAUTION

CAUTION

CAUTION

IMPORTANT

DO NOT

CAUTION

CAUTION

IMPORTANT

2

CHAPTER

CHAPTER11

SG Series UPS - Overview

True Regenerative On-Line Design

As new and innovative technologies have become the backbone of today's businesses, maxi­mum system availability is critical and downtime is more expensive than ever. Increasingly,
businesses need a UPS that not only protects against blackouts, but also virtually eliminates
more frequent and subtle power disturbances. Surges, sags, line noise and brownouts can
disrupt proper operation of sensitive equipment. These disturbances may also create
unnecessary production, service, and data recovery costs.

A True Regenerative On-Line UPS provides the highest level of protection against the widest
spectrum of power problems. The incoming AC utility source is converted to a regulated DC
voltage. From this DC voltage, a new AC voltage is regenerated, providing continuous, clean,
tightly regulated power to your equipment. Line-interactive and Off-line designs leave your equip­ment connected directly to dirty utility power. They only provide minimal transient, voltage and
backup protection. If your equipment operation is "Mission Critical", a true double conversion
On-Line UPS, such as Falcon

®

Electric's SG SeriesTMUPS Plus®, is the only clear choice.

Input Galvanic Isolation

The models referenced in this manual are equipped with Galvanic Isolation connected directly at
the incoming utility power. This feature provides the following benefits:

* Breaks neutral to ground current and noise paths
* Greatly reduces common mode noise.
* Gives a superior level of protection against high frequency noise and transients.
* Reduces the input leakage current to ground.

* Factory configured transformer taps can be set to accomodate a nominal utility voltage
of 120, 208, 220 or 240Vac. The UPS output my be set by the user to supply a volt­age of 240, 220, 208 or 120Vac, that will be sustained in both bypass and
inverter modes.

Input Power Factor Correction

All SG Series UPS Plus models include state-of-the-art Input Power Factor Correction. This
greatly reduces the amount of current demanded from your building wiring system, yielding a
highly efficient, "building friendly" UPS.

Microprocessor Control

Falcon Electric's SG Series UPS incorporates advanced microprocessor technology. This tech­nology makes possible a high level of internal UPS control and management. With the supplied
UPSILON

®

software, all SG Series UPS models support unattended shutdown, management,
data logging, and self-diagnostics. The software supports MS Windows®95, 98, NT, 2000, 2000
Server, ME, XP, Novell Netware®5 & 6, LINUX and FreeBSD. UPSILON for UNIX supports most
popular UNIX platforms and OS versions.

SNMP/HTTP Remote Management Support

Our SNMP/HTTP Agent board provides remote management and monitoring over any Ethernet
LAN, WAN or the Internet utilizing a 10BaseT-type connection. The optional SNMP/HTTP agent
installs via an option slot located behind a cover plate on the back panel of every SG Series
model.

3

Extended Battery Bank Option

All SG Series models have a continuous duty inverter and support the addition of optional external
battery/charger packs. Whether your application requires a few additional minutes or hours, the SG
Series will be ready. Falcon also offers optional battery charger upgrades for faster recharging.
Please specify your extended battery and charger requirements at the time of your initial order.

Frequency Converter Option

With a factory modification at the time of order, any SG Series model can be configured for use as
an international frequency converter. This makes the SG Series UPS Plus an ideal choice for world­wide power applications. Without this modification, all SG series models will detect the incoming
utility line frequency and automatically set its output frequency to match.

4

CHAPTER

CHAPTER22

INSTALLATION INSTRUCTIONS

1. Verify the following is included in the UPS shipping carton:
(1) UPS, (1) Software Diskette(s) & Manual, (1) Owners Manual & (1) UPS/Computer
Cable.

2. Verify the UPS unit is configured for the proper input/output voltage and frequency. This
information is stated on the nameplate label located on the rear or the side panel of the
unit. If any special input plug and output receptacle configurations were specified at the
time of order, verify for proper configuration.

3. Note: If you have requested the UPS input and output voltage be factory configured,
disregard the following switch setting instructions.

Set the Dip switches located on the UPS rear panel for the nominal UPS output
voltage desired. See the dip switch setting tables located on page 6.

In most cases the nominal UPS output voltage should be set to match the incoming utility
voltage. This will assure a close matching voltage in the event the UPS is placed on
bypass. NOTE: Disregard the "ON" marking on the side of the actual dip switch

housing; use the tables in this manual or the silkscreen on the UPS rear panel only.

Dip switch 3 "enables" or "disables” the "Green Mode" function. The UPS is shipped

from the factory with the switch set in the "disabled" position (up). If SW3 is switched
down or to the "enabled" position, the Green Mode function is activated. When the
load connected to the output of the UPS drops to under 10% of the full rated UPS output
for 30 seconds, the UPS is automatically placed into bypass and the inverter is turned off.

NO BATTERY BACKUP IS PROVIDED AFTER THE GREEN MODE HAS ACTIVATED.

Dip switch settings must be made while the UPS is turned off. Any changes made while
the UPS is turned on will not take effect until the UPS is turn off and back on again since
the switch settings are read by the microprocessor only during initial UPS power up

.

4. To prevent accelerated battery discharge during shipment, the UPS has been shipped with
the battery fuse removed. DEPRESS THE PRECHARGE BUTTON FOR ONE SECOND

AND IMMEDIATELY INSTALL THE BATTERY FUSE PRIOR TO TURNING ON THE
UPS INPUT CIRCUIT BREAKER OR PLUGGING IN THE UPS.

NEVER REMOVE THE BATTERY FUSE WHILE THE UPS AC CIRCUIT BREAKER IS
TURNED ON AND OPERATING FROM THE UTILITY VOLTAGE OR UPS DAMAGE `
MAY RESULT. UPS SHOULD BE COMPLETELY SHUT DOWN PRIOR TO DISABLING
THE INTERNAL BATTERY SUPPLY.

In the event this UPS is to be turned off or stored for more than two weeks, the battery
fuse should be removed to prevent excessive battery discharge. If placed in long-term
storage, every four months the UPS must be plugged in and turned on for 24 hours to
allow the batteries to recharge and prevent battery damage. Failure to follow these
procedures may invalidate your warranty.

CAUTION

CAUTION

5

5. For SG2K - SG3K models the line cord is permanently attached to the UPS.

6. Select a suitable location for the UPS near enough to the computer or equipment to
to be protected. Connect the power cord(s) for the equipment to be protected to the
UPS output receptacles.

VERIFY THE TABLE OR SURFACE SUPPORTING THE UPS WILL SUPPORT THE
WEIGHT OF THE UPS AND ANY OPTIONAL EXTENDED BATTERY BANKS.

2KVA- 3KVA UPS MODELS = 150.0 lbs, (68kg)

7. If extended battery banks are to be connected to the UPS, please refer to page 8 for
further instructions.

8. If unattended computer shutdown and monitoring are desired, connect the green
UPS/Computer cable to the DB-9 connector located on the UPS rear panel. Then
install the shutdown and monitoring software provided with the UPS. For your
reference, UNIX shutdown and monitoring software is available from Falcon Electric
at an additional cost.

9. Verify the location selected has adequate ventilation to allow for the proper cooling of
the UPS.

DO NOT BLOCK UPS FANS OR AIR VENTS. THE UPS MUST NOT BE
INSTALLED IN AN ENCLOSED AREA.

11. Plug the UPS power cord into the nearest grounded wall outlet.

12. Turn the input circuit breaker located on the UPS rear panel to the “on” position. The
internal UPS fan and front panel "line" indicator should turn on, followed by the
"bypass" LED, and after several seconds, the "inverter" LED.

13. Turn on the connected equipment and verify the UPS does not go into overload by
observing the front panel load indicator LEDs.

14. The UPS, optional external battery bank(s) and additional chargers should be plugged
in and turned on for 24 hours to charge the batteries. During this initial 24 hour
charging period, battery backup time may be substantially reduced.

TO TURN OFF THE UPS.

1. SWITCH OFF THE INPUT CIRCUIT BREAKER LOCATED ON THE UPS REAR

PANEL.

2. PRESS THE ON/OFF BUTTON LOCATED ON THE UPS FRONT PANEL UNTIL

THE UPS BEEPS.

3. THE UPS WILL CONTINUE TO OPERATE FOR ABOUT 30 SECONDS AND

THEN SHUTDOWN.
DO NOT PRESS THE ON/OFF BUTTON OR TURN THE CIRCUIT BREAKER ON AGAIN
DURING THE SHUTDOWN PROCESS OR THE UPS WILL GO TO AN ALARM
CONDITION, WARNING THAT THE UPS WAS NOT SHUTDOWN PROPERLY.
SHOULD THIS OCCUR, TURN OFF THE INPUT CIRCUIT BREAKER AGAIN AND
WAIT UNTIL THE UPS SHUTS DOWN.

IMPORTANT

6