This product is supplied with the following three types of User Guide:
Basic Edition
This manual which you now have open is the
Basic edition of the User Guide.
It contains information on installation, preparation, direct key menu operations from online
printing, daily maintenance, specifications,
lists of options and supplies, etc.
Please be sure to read it as it contains matters
essential for the normal use of the printer.
Functions Edition
This manual explains about the printer's functions.
Information essential for using this printer, such
as how to use the functions and operations, is
explained in detail. It is easy to look up "what
does this function do to the printing?" The fitting
of options and error messages are also included
in detail for you to read essential items as
required.
Drivers Edition
You may need to install drivers for output from
computer. The Drivers Manual explains about
installation and settings to suit your computer
operating system. Please read it when you are
installing drivers.
2
RJ-6000 Series USER GUIDE Basic Edition
From Unpacking to Printing On-line
From Unpacking to Printing On-line
Deciding on installation site
Page 14
Taking out accessories box, check
contents
Page 29
Installing ink cartridges
Page 34
Disconnecting
power and connecting computer
Opening the stand
package and assem-
the stand
bling
Page 22
Connecting to
power supply
Page 31
Loading media
Page 37
Making online and
command settings
Assembling printer
main unit to the
stand
Page 24
Checking ink and
safety precautions
Page 32
Making a test printing
Page 47
Installing a driver
Page 48
Online printing
Manual cutting
Page 55
What must be done every day?Page 75
When trouble strikesPage 91
Ordering suppliesPage
Page 49
• Be sure to go to
Page 57
106
RJ-6000 Series USER GUIDE Basic Edition
Page 51
IMPORTANT
the step 1 to 14 at
the installation, as
they will affect
future maintenance
3
This equipment complies with radio interference regulations for data processing devices. When used in a residential area, this equipment may
cause radio interference, in which case the user may be required to take
appropriate corrective measures.
#Concerning radio interference
This product generates weak radio signals and may interfere with radio and
television reception if not installed and used correctly. If you suspect that it is
causing interference with radio and television reception, try one or more of the
following measures:
• Change the direction of your reception antennae and feeders
• Change the direction of this product
• Change the distance between your receiver and this product
• Use separate power supply circuits for your receiver and this product
#Trademarks mentioned in this manual
• MUTOH, RJ-6000, FALCON, FALCON Graphics, MH-GL, MH-GL/2, MH-RTL
and RTL-PASS are trademarks or product names of MUTOH Industries Ltd.
• HP, HP-GL, HP-GL/2, HP-RTL are trademarks or product names of HewlettPackard Inc.
• Centronics, Bitronics are trademarks or product names of Centronics Data
Computer Corp.
• Windows 95, Windows 98, Windows NT 4.0 are trademarks or product
names of Microsoft Corp.
• DOS-V, PC-DOS are trademarks or product names of IBM (International
Business Machines Inc.)
• NetWare is a trademark or product name of Nobel Inc.
• EtherTalk is a trademark or product name of Apple Computer Inc.
• Other names of companies or products are trademarks or product names of
the respective companies.
IMPORTANT
• Details of this product and this manual are protected by copyright held by this company and except for legitimate use by
individuals, may not be copied, reproduced or distributed in
whole or in part.
• Details contained in this manual may be subject to future alteration without notice.
• Details contained in this manual are believed to be correct but
please contact this company or your dealer if you suspect an
error or a point is not clear.
• In no event will this company be responsible for the consequences of using this product or this manual.
Thank you for purchasing a RJ-6000 Series Full-color Inkjet Printer.
This RJ-6000 Series is a 43-inch (1092 mm) wide, 54-inch (1372 mm) wide or
62-inch (1575 mm) wide, full-color inkjet printer equipped with 720 dpi / 360
dpi and simulated 1440 dpi resolution, that supports Centronics (bidirectional
parallel interface, IEEE1284 compatible, with Nibble and ECP modes) and,
optionally, Ethernet interfaces.
This User Guide deals with printer installation and operation methods as well
as usage precautions. In order to use the printer safely and effectively, please
read the User Guide carefully before you use the printer and then use it correctly.
Keep the manual beside the printer. It is sure to be useful in case something
that you are not sure about should occur while you are using the printer.
IMPORTANT
• Because the RJ-6000 Series is an inkjet printer, it needs to be
cleaned and inspected periodically. User registration and a
service contract are recommended for detecting trouble
promptly and maintaining printing quality in top condition. For
details, contact your local Mutoh dealer.
For Safe Usage
Precautions & Introduction
Introducing the safety symbol that is used in this manual.
The following warning indicator is used in this manual to prevent injury to the
user and damage to property.
CAUTION
• Applies to a case where ignoring this instruction or incorrect
action may lead to serious injury and may cause physical damage to the printer. You must read this and work correctly.
RJ-6000 Series USER GUIDE Basic Edition
5
Introduction
For Safe Usage
Introducing the Note and Reference symbols that are used in this manual.
IMPORTANT
• An explanation of a matter that is very important for proper use
of the printer. You must read this and work appropriately.
NOTE
• An explanation of a matter that is useful for you to know or that
may affect the printing result. You should read this and bear it
in mind.
REFERENCE
• A reference to where further useful detailed information is
available. Refer to this if necessary.
6
RJ-6000 Series USER GUIDE Basic Edition
Using the Printer
CAUTION
RJ-6000 Series is a precision device. When you use it, be careful
of the following.
• Don't use the printer in extreme heat, cold or humidity.
• Covers secured by screws must not be opened other than parts
noted in this manual.
• Don't have a radio or television nearby as the printer may
cause interference.
• Don't connect the printer cable to the same power source as an
appliance that generates electrical noise.
• This printer uses 100 to 120 V, or 200 to 240 V AC power. Don't
use it with power other than 100 to 120 V, or 200 to 240 V AC.
Precautions & Introduction
• Be sure to use a power source with an earth connection.
• Avoid placing objects on top of the printer or subjecting it to
severe vibration or impact.
• Don't tilt or shake the printer when you move it. This may
cause the ink to spill or the mechanism to malfunction. If tilting
is unavoidable, contact your local Mutoh dealer.
• Don't wipe the printer with thinners or benzene.
• Be sure to use RJ-6000 Series special cartridges (the printer
will be damaged if an ink other than a special cartridge is
used.)
• If the printer makes a strange noise or acts abnormally, refer to
"When trouble strikes" on page 91 and contact your local
Mutoh dealer.
• There is no question about the safety of the ink but since it is
mildly toxic it should be kept out of the reach of children.
RJ-6000 Series USER GUIDE Basic Edition
7
Using the Printer
CAUTION
• Ink cartridges should be kept in a cool dark place. However, the
ink will freeze if it is stored for a long period below -10˚C for
black ink and below -10˚C for colored ink so storage under
these conditions should be avoided. If the ink becomes frozen,
it should be thawed for at least three hours at room temperature (25˚C) before use.
• Don't put the hold lever in the up position while the head is
moving (during printing, media size detection, media cutting
and cleaning, etc.). The head and media keeper blade will
touch, causing damage or faulty printing.
• When the hold lever is to be put in the up position for loading
media, etc., make sure that the head is in a position where it
will not touch the media keeper blade.
• Don't move the head while the hold lever is up. The head may
touch the media keeper blade.
This section lists matters that must be attended to before the printer is used.
Usage EnvironmentPAGE 14
Names of PartsPAGE 16
Control Panel NamesPAGE 17
Before Using the Printer
RJ-6000 Series USER GUIDE Basic Edition
13
Usage Environment
An appropriate location for installing the printer should be selected after referring to the following conditions for the installation site and installation space.
CAUTION
• Always use a separate, earthed power outlet.
• Avoid places subject to sudden change of temperature or
humidity, dust, or the direct rays of the sun.
• The RJ-6000 Series printer should not be in the direct draft
from an air conditioner.
• Don't block the ventilation holes of the RJ-6000 Series printer.
• The floor should be level and free from vibration.
• Avoid places near a device that produces heat, such as a stove
or heater.
• Avoid using the printer under strong light globes or halogen
lamps.
Environmental Conditions for the Installation Site
We recommend setting up the printer in a place that conforms to the conditions in the following table.
With regard to temperature and humidity in particular, even if the conditions
fall within the ranges indicated, places subject to sudden changes should be
avoided.
We recommend setting up in a place that can be air conditioned in order to
maintain constant temperature and humidity.
2
Area for InstallationAt least 3 m
Floor StrengthAt least 2490 Pa (300 kg/m2)
Power SupplyVoltage 100 V to 120 V AC 10% or
200 V to 240 V AC 10%
Frequency 50/60 Hz 1%
Capacity Use a power outlet rated for at least 10 A
Temperature10˚C to 35˚C (16˚C to 25˚C for assured
printing accuracy)
Variation rate: Not more than 2˚C per hour)
Humidity35% to 80% (50% to 60% for assured
printing accuracy) with no condensation
Variation rate: Not more than 5˚C per hour)
14
RJ-6000 Series USER GUIDE Basic Edition
with a doorway of 1.5 m
Usage Environment
Space Required for Installation
Space Required for Installation
The space required for setting up is as shown below.
2
0
0
m
m
m
Before Using the Printer
m
m
0
0
4
2
0
0
m
m
200 m
RJ-6000 Series USER GUIDE Basic Edition
15
Names of Parts
Cutter GuidePlatenCoverControl Panel
Waste Ink bottle
Media Basket
Board Box
Waste Ink box
Hold Lever
Power Switch
Ink Cartridge Slots
CAUTION
• The head must never be moved with the hold lever up
• Don't place anything on top of the cover
16
RJ-6000 Series USER GUIDE Basic Edition
Scroller Receiver
Scroller
Control Panel Names
The control panel is for setting operating conditions, displaying printer conditions and making settings for various functions.
ERROR LED (Red)CLEANING key
DATA LED (Green)
MENU key
Shift key
Before Using the Printer
CANCEL key
MEDIA WEIGHT key
Standard LED (Orange)
Thin LED (Green)
QUALITY / SPEED key
High Quality LED (Green)
Normal LED (Green)
High Speed LED (Green)
RESOLUTION key
Low LED (Green)
High LED (Green)
MEDIA key
Roll Media LED (Green)
Sheet Media LED (Green)
RJ-6000 Series USER GUIDE Basic Edition
17
Control Panel Names
NameFunction
DATA LED (Green)Lit: Data reception in progress
Flashing:
ERROR LED (Red)Lit or flashing: An error has occurred
CANCEL keyBefore data reception: Roll media is cut
During data reception: Input data is erased
During data processing: Processed data is
During printing: Printing is forcibly stopped,
Waiting for ink to dry: Ink drying time is can-
MEDIA WEIGHT keySelects the type of media
Standard LED (Orange)
Lit: Standard media type is specified
Data reception completed, processing
in progress or internal data preparation
in progress
erased
the data is erased and media
is ejected
celled and media is
ejected
Thin LED (Green)Lit: Thin media type is specified
QUALITY / SPEED keyChanges print mode to high quality, normal or
high speed
High Quality (Green)Lit: High quality print mode is established
Normal (Green)Lit: Normal print mode is established
High Speed (Green)Lit: High speed print mode is established
mode
RESOLUTION keySwitches head resolution when printing
LowLit: 360 dpi resolution is established
HighLit: 720 dpi resolution is established
Simulated 1440 dpi When both 360 dpi and 720 dpi are lit simuta-
neously, simulated 1440 dpi mode is established
18
RJ-6000 Series USER GUIDE Basic Edition
Control Panel Names
NameFunction
MEDIA keySwitches between roll media and cut media
Roll media (Green)Lit:
Indicates that the loaded media is roll media
Sheet media (Green)Lit:
CLEANING keyDirects head cleaning
MENU key
Menu Up keyIn setting mode, returns liquid crystal display
Menu Down keyIn setting mode, advances liquid crystal display
VALUE + keyIn setting mode, moves the menu or parameter
VALUE - keyIn setting mode, moves the menu or parameter
Back keyShifts the set menu level back
ENTER keyConfirms a menu change or parameter value
Shift keyChanges the function of each key to the light-
Shift key Feeds media in the normal direction
+ Media Feed key
Indicates that the loaded media is cut media
(press for at least 2 seconds)
Moves to menu screen for function setting mode
When the menu display key is pressed, the
panel keys take on the purplish-red set of functions.
Normal (purplish-blue) functions are not
resumed until setting mode is cancelled with
the previous level key or enter key.
menu by one page at a time
menu by one page at a time
on the liquid crystal display forward one by one
If a numerical parameter value is entered, the
parameter value is incremented
on the liquid crystal display back one by one
If a numerical parameter value is entered, the
parameter value is decremented
blue set
Before Using the Printer
Shift key Prints the color palette
+ Palette Print keyReserves palette printing if no media is loaded
RJ-6000 Series USER GUIDE Basic Edition
19
Control Panel Names
NameFunction
Shift key + Test Print key Reserves test printing if no media is loaded
Shift key Reserves setup printing if no media is loaded
+ Setup print key
Shift key Makes fine adjustment and shifts to key entry
+Fine adjustment key
* Shift + means "while the [Shift] key is pressed"
screen
NOTE
• All keys other than [CANCEL], [CLEANING] and [MEDIA
WEIGHT] are disabled when the DATA LED is lit (during data
reception) or flashing (during processing data). If data reception starts while the setting menu is displayed, operations are
enabled but the settings that are made will not take effect until
the next printing operation after data reception has finished.
• Panel settings from the printer only become effective (display
switches to setting menu) when no data is being received and
there is no processed data remaining in the printer.
• Operations involving the shift key have no effect in setting
mode.
20
RJ-6000 Series USER GUIDE Basic Edition
Preparing for Printing
This section deals with preparations for using the printer.
Open the BoxPAGE 22
Assembling the StandPAGE 23
Assembling the PrinterPAGE 24
Check Printer AccessoriesPAGE 29
Connecting the Power CablePAGE 31
Ink Cartridge Precautions
PAGE 32
Loading the Ink CartridgesPAGE 34
Specify the Type of Media
Loading the Media
Making a Test Print
Connecting the Interface Cable
PAGE 36
PAGE 37
PAGE 41
PAGE 48
To Receive Data from the ComputerPAGE 49
Installing Printer Driver
PAGE 51
Try Printing Online
(for Windows 95/98)
PAGE 55
Printing the Setup ListPAGE 56
Making a Manual CutPAGE 57
Preparing for Printing
RJ-6000 Series USER GUIDE Basic Edition
21
Open the Box
The printer is delivered in two boxes containing the main unit (including accessories) and the stand. First, open the stand carton.
Open the stand carton and take out the stand parts.
CAUTION
• After opening the cartons, quickly move the packaging materials (cartons, vinyl bags, foam styrene, etc.) out of the reach of
children or dispose of them appropriately.
After unpacking, check that all necessary parts are present.
REFERENCE
• If any of the cartons is missing, contact your Mutoh dealer.
Check the stand carton
Stand Carton
Stand Leg (Left)1 pce. Stand Leg (Right)1 pce.
Cross Bar1 pce. Plastic Covers2 pcs.
Allen Keys (large, small)1 each HexagonalSocket Head Bolts 4pcs.
(long)
Hexagonal socket head bolts 2pcs. Media Basket Assy1 set
(short)
22
RJ-6000 Series USER GUIDE Basic Edition
Assembling the Stand
Step 1
With the welded parts of the stand leg (left and right) that fasten the cross bar
facing out, align the attaching holes of the cross bar and fasten them temporarily with hexagonal socket head bolts (long). After the hexagonal socket
head bolts have been re-tightened, fit the plastic covers over them.
Cross Bar
Plastic
cover
Plastic Cover
Stand Leg
(Left)
Preparing for Printing
Stand Leg (Right)
Locking Side
RJ-6000 Series USER GUIDE Basic Edition
Hexagonal Socket
Head Bolts (long)
23
Assembling the Printer
The printer carton contains the main unit, scroller, and a box of accessories.
The warranty document and customer registration postcard are attached to the
carton itself. Store the warranty document securely, fill in the details on the
customer registration and and mail it.
Step 1
Open the printer carton and take out
the scroller. Remove the styrene foam
on the left and right of the printer main
unit.
Styrene Foam
Scroller
Step 2
Bring the stand close to the printer carton and lock the castors. Roll up the
vinyl wrapping on the printer.
Styrene Foam
24
RJ-6000 Series USER GUIDE Basic Edition
Assembling the Printer
CAUTION
• For safety, at least four people are needed for assembling the
printer.
• When taking the main unit out of the carton, remove the vinyl
first and handle the printer directly. There is a risk of your
hands slipping if the main unit is handled with the vinyl on.
• The main unit must be lifted by four people at the places
marked (1) to (8) below. If it is lifted at other places (left and
right side covers, ink cartridge cover, side plates, etc.) the
printer may fall and cause injury or damage.
Side Section
Preparing for Printing
Rear
Paper
Guide
4
5
3, 62, 7
Top View
7
6
5 Scroller Support
Front
Paper
Guide
1
8
Front Paper Guide
8
Rear Paper Guide
RJ-6000 Series USER GUIDE Basic Edition
1
2
3
4
25
Assembling the Printer
Step 3
Place the main unit on the stand with the front towards the locking castors on
the stand.
Step 4
Fasten the main unit to the stand using hexagonal socket head bolts (short)
through the holes on both sides of the stand.
Hexagonal
Socket
Hexagonal Socket
Head Bolt (short)
Head Bolt
(short)
Step 5
Peel off the white tapes holding the
cover and waste liquid box.
Tape
Step 6
Undo the wing screw holding the printing table and remove the head fastening fitting. Be careful not to drop the
wing screw inside the printer. Peel off
the white tape holding the cutter section.
26
Head Fastening
Fitting
RJ-6000 Series USER GUIDE Basic Edition
Tape
Wing Screw
Assembling the Printer
Step 7
Remove cable fastening materials A and B between the rail and cover.
Remove the lever fastening material that holds the lever.
Cable Fastening Material B
Cable Fastening Material A
Lever Fastening
Material
Step 8
Thread the tray hook, sheet, tray hook in that order over the media ejection
basket shaft and replace the cap. Hook the tray hooks over the side stays.
Wrap the sheet over the upper side stay and fasten it on the outside with
hooks.
Tray Hook
Tray Hook
Sheet
Preparing for Printing
Shaft
Cap
RJ-6000 Series USER GUIDE Basic Edition
Front
27
Assembling the Printer
NOTE
• When it is not in use, the media eject tray can be folded up as
shown in the diagram.
Step 9
When the assembly of the main unit is completed, move the printer to the
place where it is to be used and set it up on a firm floor. Lock the castors.
Unlock
28
Lock
RJ-6000 Series USER GUIDE Basic Edition
Check Printer Accessories
Printer accessories are contained in the accessories carton in the bottom of
the printer carton.
Accessories Carton
Open the accessories carton and check that nothing is missing.
NOTE
• If any packaged item is missing, contact your local MUTOH
dealer.
Power Cable1 pce. Cable Clamp1 pce.
User Guide Basic Edition 1 pce. User Guide Functions Edition 1 pce.
(this document)
User Guide Drivers Edition1 pce. Printer Drivers CD1 set
(for Windows 95 / 98 / NT4 and for Macintosh)
Preparing for Printing
RJ-6000 Series USER GUIDE Basic Edition
29
Check Printer Accessories
Cleaning Wipers for Cleaning 1pce. WasteLiquid Absorbent Sheet 3sets
(replacements)
Gloves1 pair
NOTE
• Ink cartridges are not included in printer accessories. If you
have not arranged for them beforehand, please obtain them
separately by referring to the “List of Optional Items and
Supply Items” on page 106.
30
RJ-6000 Series USER GUIDE Basic Edition
Connecting the Power Cable
CAUTION
• Use a power supply that is separate from devices that produce
electrical noise.
• Don't have multiple connections on the power cord. These will
cause heating and fire. Take power directly from a household
power outlet.
• An earth lead must be used.
NOTE
• Value settings will be recorded after the power switch has been
turned off. Wait for about 5 seconds before switching on again.
Plug the power cable into the power socket on the left side at the back of the
printer and insert the power plug into a power outlet that matches the following
power supply specifications.
Power Supply Specifications
Voltage100 to 120 V AC ±10%, 200 to 240 V AC ±10%
Frequency50/60 Hz ±1 Hz
CapacityUse a power outlet rated for at least 10 A
Back of Board Box
Preparing for Printing
Power Cable
RJ-6000 Series USER GUIDE Basic Edition
31
Ink Cartridge Precautions
CAUTION
• Although there is no question about the safety of the ink, it
should not be touched, licked or swallowed. If you accidentally
touch the ink, wash it off immediately with soap and water. If it
should get into your eye, wash with plenty of water and consult
your doctor. If it is licked, wash it out immediately by gargling
with water. If it has been swallowed, drink plenty of water
immediately and you must see a doctor.
• For the reasons given above, ink cartridges should be kept out
of reach of children as it would be dangerous for them to be
licked or swallowed.
• The ink in ink cartridges burns easily so direct contact with
heat or flame should be avoided.
• Ink cartridges may leak so they should not be shaken roughly
or dismantled. If the ink leaks, wipe it up with a sponge and
discard it in a sealed container.
• Ink cartridges should be discarded in accordance with local
government regulations.
IMPORTANT
• When a RJ-6000 Series printer is to be used for the first time,
all four colored ink cartridges must be loaded into the slots at
the rear of the printer.
• Don't remove the seals attached to the ink cartridges.
• A malfunction will be caused if a seal becomes dirty, so the
dirty place must be wiped clean.
• Only genuine ink cartridges can be used. They also need to be
turned in the proper direction for insertion. Make sure not to
confuse the direction and place for insertion.
32
RJ-6000 Series USER GUIDE Basic Edition
Ink Cartridge Precautions
NOTE
• Ink cartridges should be kept in a cool dark place. However, the
ink will freeze if it is stored for a long period below -10˚C for
black ink and below -10˚C for colored ink so storage under
these conditions should be avoided. If the ink becomes frozen,
it should be thawed for at least three hours at room temperature (25˚C) before use.
• Open the ink cartridge just before you load it into the slot.
Printing may be blurred if the ink cartridge is left open for a
long time.
• Printing may not be possible even though there is ink remaining in the cartridge. Therefore, after an ink cartridge has been
installed, it should not be taken out and re-inserted until it
needs to be replaced by a new cartridge.
• Ink cartridges should be used within two years of the date that
is printed on the package. Cartridges that have been loaded
into the printer should be used up within six months.
• Condensation will occur if an ink cartridge has been moved
from a cold place to a warm place. It should not be used until it
has been left for at least three hours at room temperature and
the condensation has disappeared.
• Since capping will not occur unless the head is at the right
hand end, an ink leakage may occur. Therefore, the power
switch should not be turned off or the power cord disconnected during printing or while the head is moving.
Preparing for Printing
RJ-6000 Series USER GUIDE Basic Edition
33
Loading the Ink Cartridges
Step 1
With the hold lever down, turn on the
power switch at the bottom right of the
printer.
Step 2
The printer is initalized and, because
no ink cartridges are loaded, the following display appears.
Cart r i dgeNone
NOTE
• Initialization will not occur if the cover is open or the hold lever
is up.
Step 3
Go to the back of the printer and insert
ink cartridges of each color into the ink
cartridge slots that you can see on the
left end.
Type 1Lc Lm YMCK
Type 2GOYMCK
* Lc and G are shown “6”.
Lm and O are shown “5”.
If the print result is reversed between Lc and Lm, change the Data Order
setup or RIP driver setup.
Step 4
The following display appears and the
ink filling operation starts automatically.
Ink filling means that the head is filled
with ink and is ready for printing.
Ink Refill1M
IMPORTANT
• Filling will not occur unless four of the same type ink cartridges are installed.
34
RJ-6000 Series USER GUIDE Basic Edition
Loading the Ink Cartridges
CAUTION
• Power must not be switched off during the ink filling operation
otherwise the printer may be damaged.
NOTE
• If the "Cartridge None" display on the Control panel does not
disappear even though ink cartridges have been installed, it
means that the ink cartridges have not been loaded correctly.
Take out the cartridge whose color is displayed and reload it
correctly.
• If the initial ink filling fails, clean the head several times. If the
initial filling is not done even after several head cleanings, contact your local Mutoh dealer.
Preparing for Printing
RJ-6000 Series USER GUIDE Basic Edition
35
Specify the Type of Media
: Lit
: Not lit
Here we select whether the media to be loaded in the RJ-6000 Series printer
will be standard media or thin media.
NOTE
• If you are unable to judge whether the media to be used is
standard media or thin media, you should do the "Media Feed"
as shown on page 67 before printing. At that time, check
whether the media is catching or wrinkling.
With the hold lever up, press the [MEDIA WEIGHT] key. If the media to be
loaded is standard media, light up standard media. If the media to be loaded
is thin media, light up thin media.
For thin mediaFor standard media
CAUTION
• Be careful. A paper jam will be caused and the head may be
damaged if thin media is loaded in the printer and thin media is
not selected at the panel.
• If you are using media other than media specified by Mutoh in
the "List of Optional and Supply Items" on page 106, if thin
media is loaded, thin media must be specified at the panel.
36
RJ-6000 Series USER GUIDE Basic Edition
Loading the Media
IMPORTANT
• Don't use media that is creased, blemished, torn or curled.
• Problems caused by using media other than that specified by
Mutoh will not be covered by warranty. Always use cut media
roll media specified by Mutoh (See the "List of Optional and
Supply Items"
• Temperature and humidity suitable for printing are shown
below. We recommend setting up in an environment that can be
air conditioned in order to maintain constant temperature and
humidity.
Temperature 10˚C to 35˚C (16˚C to 25˚C for assured printing
Humidity35% to 80% (50% to 60% for assured printing
• The absolute dimensions of printing media will be changed by
variations in temperature and humidity. Therefore, printing
media such as tracing media and high quality media that are
readily susceptible to the effects of environmental changes
should be acclimatized to the environment for about 30 minutes
before printing. This acclimatization is called seasoning.
Inadequate seasoning may cause the printing media to slip,
crease or jam. It also affects the printing quality.
• With media recommended by Mutoh, you should be aware that
a 1% variation in humidity may cause the media to expand or
contract by the proportions shown below.
Type of MediaRate of Dimensional Change
Good quality media0.018%
Double-matte polyester film0.0012%
• Oil from your skin may interfere with the way the ink sits on the
media so you should wash your hands thoroughly before handling
the media.
• If media that is larger than the prescribed size is used, the
result of the printing may be affected by the media touching
the floor during printing.
• Don't leave media loaded in the printer for a long period. This
may cause the media to curl, lift up or jam. (This should be
avoided especially in winter, dry periods and for formal printed
output.)
• Media has a printing surface and non-printing surface. Printing
on the non-printing surface may cause blurring or blemishes.
on page 106)
accuracy)
Variation rate: Not more than 2˚C per hour
accuracy) with no condensation
Variation rate: Not more than 5% per hour
or
Preparing for Printing
RJ-6000 Series USER GUIDE Basic Edition
37
Loading the Media
: Lit
: Not lit
Loading Cut Media
Loading Cut Media
Step 1
Open the cover, check that head is in a
position where it will not touch the
media keeper blade and put the hold
lever up.
Hold Lever
Step 2
Press the [MEDIA] key on the Control
panel to light the Sheet media LED.
Step 3
Insert seasoned media between the
pressure roller and the drive roller.
Step 4
Align the right edge of the media with
the middle of the guide line (holes).
Selecting media
Loading media
IMPORTANT
• The guide line (holes) is a guide
There is a possibility of a media jam if the pressure roller is not
holding the left edge of the media and the pressure roller is
near the right edge. Either hold the left edge of the media completely with the pressure roller or slide it so that pressure roller
is about 5 mm away from the right edge of the media and the
right edge of the media is within 5 mm to the left or right of the
guide line (holes).
38
RJ-6000 Series USER GUIDE Basic Edition
Loading the Media
Loading Cut Media
Step 5
Put the hold lever down.
NOTE
• Remove the roll media and scroller from the main unit before
using.
• Don't load the media slantwise. The media size may be
misidentified and the printing will not be normal.
• If the roll media lamp is lit by the Control panel setting, a "Roll
media end" error may appear and printing will not terminate
normally or the media may be cut.
• Apart from the maximum size that may be loaded, cut media
can be loaded either longitudinally or laterally.
• Media has a printing surface and non-printing surface. Printing
on the non-printing surface may cause blurring or blemishes.
The printing surface is usually lighter.
Preparing for Printing
Step 6
Close the cover. The head will move
automatically to detect the size of the
media.
Step 7
To remove the media, open the cover
and put the hold lever up, then remove
the media without touching the media
keeper blade.
Removing the media
Con f i rmPape rKi nd
Plot OK
RJ-6000 Series USER GUIDE Basic Edition
39
Loading the Media
Loading Cut Media
NOTE
• Don't put the hold lever up while the head is moving (during
printing, media detection, media cutting, cleaning, etc.)
• When putting the hold lever up to load media, etc., make sure
the head is in the stand-by position (maintenance position).
The lever can not be put up if the head is not in the stand-by
position.
• Don't move the head while the hold lever is up. The head may
contact the media keeper blade.
40
RJ-6000 Series USER GUIDE Basic Edition
Loading Roll Media
:Lit
: Not lit
Step 1
Open the cover, check that head is in a
position where it will not touch the
media keeper blade and put the hold
lever up.
Loading the Media
Loading Roll Media
Step 2
Press the [MEDIA] key on the Control
panel to light the Roll media LED.
Step 3
Take out a roll of media.
Step 4
Remove the movable flange from the
scroller.
Step 5
Turn the roll media as shown in the diagram and pass it over the scroller until
the media tube fits firmly over the fixed flange. Replace the movable flange on
the scroller and fit it firmly into the media tube.
Selecting media type
Movable Flange
Loading roll media on the scroller
Preparing for Printing
Fixed
Flange
RJ-6000 Series USER GUIDE Basic Edition
Media
winding
direction
41
Loading the Media
Loading Roll Media
NOTE
• Roll media generally comes with externally wound specifications in which the front surface of the media is on the outside,
or internally wound specifications in which the front surface of
the media is on the inside. Roll media specified by Mutoh is
wound to external specifications in order to give effect to the
printing. Please use media specified by Mutoh.
Step 6
Attach the scroller, with roll media loaded, to the scroller receiver. Hold the
fixed flange side with your left hand,insert the left side into the scroller support
from the inside and press the right side from above.
Step 7
Remove the tape from the roll media and unroll a length of roll media. From
the rear, insert the end of the roll media between the pressure roller and the
drive roller, being careful that the end of the roll media does not catch on the
media keeper blade, and let it hang down at the front.
Mounting the scroller on the printer
Scroller SupportFixed Side of ScrollerScroller Support
42
Roll Media
RJ-6000 Series USER GUIDE Basic Edition
Loading the Media
Loading Roll Media
CAUTION
• When inserting roll media from the rear, be careful not to be
injured by the pressure unit.
Step 8
Turn the scroller by hand and wind up several turns of roll media. As you wind
up the media, check the relative positions of the drive roller on the right and
the right hand edge of the roll media. It is normal if, with the roll media pulled
tight, the portion that is being wound and the portion that was unwound are
straight and the right hand edge of the media is on the guide line. If this is not
so, adjust the position of the roll media in accordance with step 9.
Step 9
If the guide line (holes) can be seen, the roll media must be moved to the
right.
If the guide line (holes) are hidden, the roll media must be moved to the left.
*If the roll media must be moved to the right
Turn the scroller adjusting screw at the rear left side of the printer to the left
Checking the position of the roll media
Pressure RollerPressure Roller
Guide line (holes) can
be seen
Adjusting roll media position
Guide line (holes) is
hidden
Preparing for Printing
Scroller Adjusting
Screw
RJ-6000 Series USER GUIDE Basic Edition
When moving
the roll media to
the right
43
Loading the Media
Loading Roll Media
*If the roll media must be moved to the left
Turn the scroller adjusting screw at the rear left side of the printer to the right
Scroller Adjusting
Screw
When moving
the roll media to
the left
IMPORTANT
• The guide line (holes) is a guide
There is a possibility of a media jam if the pressure roller is not
holding the left edge of the media and the pressure roller is
near the right edge. Either hold the left edge of the media completely with the pressure roller or slide it so that pressure roller
is about 5 mm away from the right edge of the media and the
right edge of the media is within 5 mm to the left or right of the
guide line (holes).
44
RJ-6000 Series USER GUIDE Basic Edition
Step 10
If the right edge of the roll media is
near the guide line (holes), put the hold
lever down. At this time, check and
bear in mind where the edge of the roll
media is in relation to the guide line.
Close the cover. The head will move
automatically to detect the size of the
media.
Loading the Media
Loading Roll Media
Con f i rmPape rK i nd
Plot OK
Step 11
During media detection, the roll media will return parallel to the guide line.
Check again the position of the right edge of the roll media after media detection. If it is almost over the same line as the position of the edge of the media
that was checked before the cover was closed, then the media setting is a
success.
If the position of the edge of the media after media detection is offset from the
position of the edge of the media before closing the cover, then repeat the
loading of the media from step 8.
NOTE
Step 1
After printing has finished, open the cover, put the hold lever up
and re-roll the roll media.
Step 2
Go to the back of the printer and press the scroller lock lever as
you lift up the right side of the scroller, then slide the scroller to
the right and take it out.
Removing roll media
Remove while
pressing the
scroller lock
lever.
Preparing for Printing
RJ-6000 Series USER GUIDE Basic Edition
45
Loading the Media
Loading Roll Media
NOTE
Step 3
While pressing the roll, pull the fixed flange end of the scroller
sharply several times then remove the movable flange and take
off the roll.
Removing roll media
Fixed FlangePull off the movable flange
NOTE
• Don't put the hold lever up while the head is moving (during
printing, media detection, media cutting, cleaning, etc.) otherwise the head will touch the media keeper blade and cause
damage and bad printing.
• When putting the hold lever up to load media, etc., make sure
the head is in the stand-by position (maintenance position).
The lever can not be put up if the head is not in the stand-by
position.
• Don't move the head while the hold lever is up. The head may
contact the media keeper blade.
46
RJ-6000 Series USER GUIDE Basic Edition
Making a Test Print
Make a test print to verify that the printer is working properly.
Step 1
Open the cover and check that the hold lever is up.
Step 2
Press the [MEDIA] key to light the Sheet media LED. (Cut media is selected)
Step 3
Load an A3 size sheet of cut media and
put the hold lever down.
Step 4
After initialization has finished, press
the [Test Print] key (RESOLUTION,
VALUE key) while you are pressing the
[shift] key.(Test print: pale blue)
Test print sample (paste your test print on this page)
Plot OK
Print ing
Paste your test print on this bordered Paste your test print on this bordered
Preparing for Printing
NOTE
• If you are unable to
make a test print like
the above sample,
contact your local
Mutoh dealer.
RJ-6000 Series USER GUIDE Basic Edition
47
Connecting the Interface Cable
CAUTION
• Make sure the power to the printer and to the computer is
switched off when you connect the printer and computer.
NOTE
• For optimum output, please use a cable recommended by
Mutoh. If some other cable is to be used, select one by referring to "Centronics (Bi-directional Parallel Interface: IEEE1284
compatible) Specifications" on page 103.
The printer can use the Centronics interface (IEEE1284 compatible, Nibble,
ECP). Connect to the printer as shown in the following diagram with an interface cable (option) for the connection system you will use. Connect to the host
computer with another interface cable.
Board Box
Interface Connector
Interface Cable (option)
Cable ClampTo computer
NOTE
• The use of an unnecessarily long cable may affect data transmission. Interface cables should be as short as possible.
• An Ethernet board RJ-ETH13TX (for networking) is available as
an optional extra. Installation is explained "Installation of
options, Network interface board installation" in the separate
Functions Edition of the User Guide.
48
RJ-6000 Series USER GUIDE Basic Edition
ToReceive Data from the Computer
First, prepare the printer to receive data from the computer. The conditions for
connecting the printer and computer must be aligned beforehand on the printer side and on the computer side. This is called set-up.
The basic printer set-up for receiving data from a computer involves the following four types of settings.
Command SettingsSpecifies the type of online com-
mands
Setting the Position to Start Writing Selects the position (initial position)
to begin writing after the printing
media has been mounted
Centronics SettingsSettings related to the Centronics
interface (IEEE1284 compatible,
Nibble, ECP)
Network SettingsSpecified if an optional network inter-
face (Ethernet) is to be used.
Input Port
Preparing for Printing
Input port means the type of interface port. RJ-6000 Series input ports are set
as follows.
Input PortType of Interface
Port 1Centronics (IEEE1284 compatible, Nibble, ECP)
Port 2Option board (empty)
Online Set-up
There are two types of online-related settings: Centronics settings with respect
to the computer and Centronics connection, and network settings with respect
to the computer and network connection.
Settings at the time of shipping by Mutoh
Centronics Settings Network Settings (option: empty)
ModeBitronics
Timing AB system
RJ-6000 Series USER GUIDE Basic Edition
IP address 192.034.043.015
49
To Receive Data from the Computer
Command Set-up (User Settings)
NOTE
• If values other than those set at the time of shipping from
Mutoh are used, be sure to refer to "Centronics Settings" or
"Network Settings" in the separate Functions Edition of the
User Guide.
Command Set-up (User Settings)
Each user will specify the online commands from the computer and the command conditions.
Commands
The type of command for verification is the MH-GL system (MH-GL/GL2, MHGL2, RTL-PASS).
MH-GL system commands (emulation of Hewlett-Packard printer commands)
• If values other than those set at the time of shipping from
Mutoh are used, be sure to refer to "Command Settings" in the
separate Functions Edition of the User Guide.
50
RJ-6000 Series USER GUIDE Basic Edition
Installing Printer driver
A printer driver serves as a bridge (a software connection) for sending data
from a computer to a printer. By installing a printer driver, the computer can
know for the first time the printer to which it is connected.
Here we explain only the case of using Windows 95/98 as a standard computer.
NOTE
• Apart from Windows 95/98, drivers are available for Windows
NT 4.0 and Macintosh. Please refer to the separate publication
"Drivers Edition of the User Guide" If Windows NT 4.0 or
Macintosh is to be used. For computers using other operating
systems, please consult your local MUTOH dealer.
Operating Conditions
Operating SystemWindows 95/98
CPUi486SX or higher (Pentium 120 MHz or better
recommended)
RAM32 MB or more (at least 48 MB recommended)
Hard Disk Space100 MB of unused disk space
Preparing for Printing
NOTE
• Memory requirements will differ according to your application
software and type of printing data.
• When printing (printing), the driver uses the hard disk for working and requires (empty) space for in a temporary device
(under a TEMP directory) controlled by the system.
• We recommend the use of as the largest possible memory and
hard disk capacity.
RJ-6000 Series USER GUIDE Basic Edition
51
Installing Printer Driver
Installation Procedure
Installation Procedure
Step 1
Make sure the printer and computer are connected and switch on the power to
the printer. Then switch on the computer.
Step 2
Make sure that computer starts normally then insert the CD-ROM labeled
"MUTOH PRINTER SOFTWARE" in the CD-ROM drive of the computer.
Step 3
Double click "Add Printer" under
"Printers" in My Computer. When the
Add Printer window appears, click
[Next >].
Step 4
In response to "How is the printer
attached to your computer?", select
"Local printer" or "Network printer" and
click [Next >].
Starting the computer
Installing the driver
52
RJ-6000 Series USER GUIDE Basic Edition
Step 5
In response to "Click the manufacturer
and model of your printer", click [Have
Disk...].
Step 6
In the "Copy manufacturer's files from"
space, enter the CD-ROM name and
specify folder (in this case "\ENGLISH\
RJ-6000") and click [OK].
*Enter the name of your CD-ROM drive
instead of X:.
*Folder names \ENGLISH signifies the
English version, \95 is for Windows
95(98) and \RJ-6000 is the name of
the printer.
Installing Printer Driver
Installation Procedure
Preparing for Printing
Step 7
From "MUTOH RJ-6000 Series", select
the model you are using and click
[Next >].
RJ-6000 Series USER GUIDE Basic Edition
53
Installing Printer Driver
Installation Procedure
Step 8
Under "Click the port you want to use
with this printer", select the port to
which the printer is actually connected
and click [Next >].
Step 9
After specifying "Printer name" and "Do
you want your Windows-based programs to use this printer as the default
printer?" click [Next >].
Step 10
In response to "Would you like to print
a test page?" select “Yes (recommended)” or “No” and then click [Finish].
If you selected “Yes (recommended)” a dialog box will appear after the test
printing asking "Was the test page printed correctly?". Click “Yes”. This completes the installation of the driver.
54
RJ-6000 Series USER GUIDE Basic Edition
Try Printing Online (for Windows 95/98)
Since the computer recognizes the printer when the printer driver is selected,
try online printing.
Step 1
Make sure that the computer and printer have the same communication conditions. (Refer to "Command Setting, Function Settings, Centronics Settings,
Network Settings and Utilities Settings" in the Functions Edition.)
Step 2
Open the cover, check that the head is in a position where it will not touch the
media keeper blade and put the hold lever up.
Step 3
Select the type of media. Press the [MEDIA] key and light the Sheet media
LED.
Step 4
Load the printer with a cut sheet of the size you wish to output.
Step 5
Start the computer application.
Preparing for Printing
Step 6
Open a simple drawing or create a new one with the application.
Step 7
Click the “File” menu from the application, then click “Print” to print the drawing.
Step 8
Check that the printer has printed the drawing.
NOTE
• If all settings were not correct, it may not have been possible
to print as you expected. In any case, you will verify that online
printing is possible.
RJ-6000 Series USER GUIDE Basic Edition
55
Printing the Setup List
Paste your settings print on this bordered Paste your settings print on this bordered
In online printing was possible, try printing the Setup List.
Step 1
Open the cover and make the hold lever is up.
Step 2
Press the [MEDIA] key and light the Sheet media LED.
Step 3
Load an A4 size sheet vertically.
Step 4
Select the printing of setup List by
pressing the [Setup Print] key (MEDIA,
ENTER key) while you are pressing the
[Shift] key.
Step 5
The setup sheet is printed.
Print ing
IMPORTANT
• Since this setting detail sheet will be needed for future maintenance and repair, paste the completed print on this page.
Sample Print of Setup List
56
RJ-6000 Series USER GUIDE Basic Edition
Making a Manual Cut
IMPORTANT
• Cloth must be cut manually (refer to "Function Settings: Media
Cut" of the Functions Edition.)
This function is used for manually cutting roll media (such as cloth) that can
not be cut automatically after it has been printed.
Step 1
Refer to "Function settings: Media cut"
on page 49 of the Functions Edition
and specify manual cutting.
Step 2
Preparations for printing (load media, online settings, etc.) must be made
beforehand.
Print any image or picture.
Step 3
When the printer has finished printing,
the media will be fed out to the position
for manual cutting.
Step 4
Use a cutter to cut the media along the
cutter guide.
Specifying manual cutting
Med i aCu t :manua l
Manua lCutPape r
Cutter
Cutter Guide
Preparing for Printing
Step 5
Press the [ENTER] key on the control
panel
Plot OK
RJ-6000 Series USER GUIDE Basic Edition
57
58
RJ-6000 Series USER GUIDE Basic Edition
Direct Access Keys
In this section we explain about direct access key operations that are often
used to enable printer functions to be used effectively.
Specifying the Media to be usedPAGE 60
Specifying the Resolution
PAGE 61
High Quality Printing, Normal
Printing, High Speed PrintingPAGE 62
Head Cleaning
PAGE 63
Cutting the MediaPAGE 64
Making a Palette Print
PAGE 65
Making a Test Print and
a Setup List PrintPAGE 66
Media FeedPAGE 67
Fine Adjustment of Print Quality
PAGE 68
Direct Access Keys
RJ-6000 Series USER GUIDE Basic Edition
59
Specifying the Media to be Used
: Lit
: Not lit
Here we select whether we will use roll media or cut media as the media to be
loaded in the RJ-6000 Series printer.
Immediately before loading media in the printer, press the [MEDIA] key. If roll
media is to be specified, light the Roll media LED. If cut media is to be specified, light the Sheet media LED.
For roll mediaFor cut media
IMPORTANT
• If roll media is loaded while cut media is selected on the panel,
the media will be fed out in order to detect the end of the sheet.
Always make sure that the type of media specified on the panel
matches the media that is loaded.
NOTE
• Ink drying times differ according to the type of media. 30 seconds is specified for RJ-6000 Series printers when shipped by
Mutoh but this needs to be specified to correspond to the
media. The ink drying time specifies the period from the end of
printing until the media is fed out (and roll media is cut) in
order to allow the ink to dry. For more detail, please refer to
"Function settings: Ink Dry Time" in the separate Functions
Edition of the User Guide.
60
RJ-6000 Series USER GUIDE Basic Edition
Specifying the Resolution
: Lit
: Not lit
Resolution
For 360 dpi
Resolution
For 720 dpi
Resolution
For simulated 1440 dpi
The resolution of the RJ-6000 Series at the time of output can be selected as
360 dpi, 720 dpi or simulated 1440 dpi (RTL-PASS).
720 dpi or simulated 1440 dpi gives high grade printing at near photo quality.
Specify resolution at the time of graphic data output.
When the Low LED is lit, 360 dpi is selected. When the High LED is lit, 720
dpi is selected. When both the Low and High LEDs are lit, simulated 1440 dpi
is selected.
Press the [RESOLUTION] key. If the current resolution setting is 360 dpi, then
the High LED will be lit and the setting will change to 720 dpi. If the current
resolution setting is 720 dpi, then the Low LED and the High LED will be lit
and the setting will change to simulated 1440 dpi. If the current resolution setting is simulated 1440 dpi, then the Low LED will be lit and the setting will
change to 360 dpi.
Direct Access Keys
NOTE
• High quality printing is obtained at high resolutions of 720 dpi
and simulated 1440 dpi but the printing time is longer than at
360 dpi.
• If high resolution image data such as 720 dpi or 600 dpi is
printed at 360 dpi, it may not be possible to obtain adequate
printing results.
RJ-6000 Series USER GUIDE Basic Edition
61
High Quality Printing, Normal Printing, High Speed Printing
For high quality modeFor normal modeFor high speed mode
: Lit
: Not lit
According to the printing environment to be used, three speeds can be specified for a RJ-6000 Series printer.
In changing them, you should consider the resolution and printing time
required for the printing.
By changing the printing mode, printing may be high quality, normal or high
speed.
* High Quality Printing Mode: The high quality lamp is lit. The printing is
better than normal printing mode but the
printing speed is slower.
* Normal Printing Mode:This is the ordinary printing mode. The
normal printing mode lamp is lit.
* High Speed Printing Mode: Printing speed has priority. The high speed
lamp is lit. Use it for check printing.
When the printing mode is altered, the LED of the selected mode lights up.
Step 1
Press the [QUALITY / SPEED] key once or twice until LED for the desired
printing mode is lit.
Step 2
When the printing mode changes,the LED of the selected mode changes to lit.
62
RJ-6000 Series USER GUIDE Basic Edition
Head Cleaning
Head cleaning is a function that cleans the head face and nozzles. Head
cleaning should be carried out if the printing is more faint or lacking in detail
compared with the previous printing.
IMPORTANT
• When printing for a long period under dusty conditions, dust
collects in the maintenance section and inspection and maintenance may be required.
• A paper jam or paper rubbing on the head must be investigated.
Step 1
With no paper loaded and the lever down, press and hold the [CLEANING]
key for at least two seconds.
Step 2
Head cleaning proceeds.
NOTE
• Powerful head cleaning will be implemented if the [CLEANING]
key is pressed after two pages or less have been output since
the last head cleaning operation was performed (or since
power was switched on if there has been no head cleaning
since power was switched on). (However, if the cover is opened
during cleaning, the cleaning will be normal cleaning.)
Powerful cleaning should be done if there is severe faintness
or lack of detail. After three or more pages, normal cleaning
will be carried out.
• If several cleaning do not eliminate the faintness or lack of
detail, refer to "When trouble strikes" and carry out the measures and then contact your local Mutoh dealer.
• Make sure the hold lever is down before pressing the [CLEANING] key.
• Head cleaning can also be done with media loaded. However, if
the media is too wrinkled it may touch the head so we recommend that head cleaning be done with the media removed.
Direct Access Keys
RJ-6000 Series USER GUIDE Basic Edition
63
Cutting the Media
NOTE
• When a new roll of media is mounted, the leading edge of the
media may not be straight. In this case, the leading edge of the
media should be cut.
The [CANCEL] key can be switched between the cancel function and the
media cut function, depending to the status of the printer. You should use it in
accordance with your need.
Printer Status
Before data receptionDATA LED offMedia is fed then cut
During data receptionDATA LED onInput data is cancelled
During data processing DATA LED flashingProcessed data is can-
During printingDuring head movement Printing is forcibly
Result of Pressing the
[CANCEL] key
celled
stopped and the data is
cancelled
Use the cut function if you want to cut the leading edge of the roll media.
The cut function can be used if roll media is loaded and data is not being
received or processed.
Step 1
Make sure that roll media is loaded and data is not being received or
processed. (DATA LED is not lit.)
Step 2
Press the [CANCEL] key.
Step 3
Roll media is fed then cut.
64
RJ-6000 Series USER GUIDE Basic Edition
Making a Palette Print
Palette printing is used when pen colors are specified with the printer's internal data.
Output the color palette for reference and for comparison and selection of line
color output from your CAD system.
Step 1
Load an A3 size sheet of media and put the hold lever down.
Step 2
Press the [Palette Print] key (QUALITY/SPEED, VALUE key) while you are
pressing the [Shift] key.
Step 3
The palette print is printed automatically.
Sample of the Color Palette Print
Direct Access Keys
RJ-6000 Series USER GUIDE Basic Edition
65
Making a Test Print and a Setup List Print
These are prints of the current status of the printer. Check by printing out the
following two types of print.
Test print: This checks whether the printer is fully operational by making a
print.
Setup List print: This prints out details such as printer online settings.
NOTE
• It is useful to keep the Test print and Setup List print in this
book in case trouble occurs later. Keep the Test print on page
47 and the Setup List print on page 56.
Step 1
Load an A3 size sheet of media and put the hold lever down.
Step 2
For the test print, press the [Test Print] key (RESOLUTION, VALUE key)
while you are pressing the [Shift] key.
For the Setting details print, press the [Setup Print] key (MEDIA, ENTER key)
while you are pressing the [Shift] key.
Step 3
The Test print or Setup List print are output automatically.
Sample of Setup List print
66
RJ-6000 Series USER GUIDE Basic Edition
Media Feed
If roll media is being used, the media will be fed in the normal direction while
the [Shift] key and [Media Feed] key are pressed. Roll media will not be fed
while data is being received or processed. Media is not fed while cut media is
in use.
Step 1
The media feed function can be used only when roll media is loaded and data
is not being received.
Step 2
Feed roll media by pressing the [Media Feed] key (MENU, Menu Down key)
while you are pressing the [Shift] key.
Step 3
Release the [Shift] key and [Media Feed] key (MENU, Menu Down key) when
the roll media has been fed to the desired position.
NOTE
• If the printing surface of the roll media that is to be used for
printing is dirty, press the [Media Feed] key (MENU, Menu Down
key) while pressing the [Shift] key to feed the media until the
printing surface is clean. Then use the [CANCEL] key to cut off
the dirty media.
Direct Access Keys
RJ-6000 Series USER GUIDE Basic Edition
67
FineAdjustment of Print Quality
Although your printer was adjusted for optimum quality at the time of shipment, the printing quality may vary according to the type of media. In such
cases, a accracy adjustment plot of printing quality can be made with the following procedure.
IMPORTANT
• Unless you understand this function fully, there is a risk that
the fine adjustment may make the quality even worse.
Normally, no adjustment should be made.
• You need a sheet of media of A3 size or larger, mounted vertically for the fine adjustment. If a sheet of media smaller than
A3 is loaded, it may not be possible to obtain a proper print.
Step 1
With an A3 or larger sheet of media
loaded vertically, press the [FineAdjustment] key (CLEANING, Menu
Up key) while you are pressing the
[Shift] key.
Plot OK
Step 2
The accracy adjustment plot is printed
automatically.
Sample Accuracy Adjustment Plot
68
RJ-6000 Series USER GUIDE Basic Edition
Accur .Ad jPl ot
Fine Adjustment of Print Quality
Step 3
Look at pattern A on your print. Use the
[VALUE +] and [VALUE -] keys to enter
the number of a line with no offset.
Step 4
Press [ENTER] key to confirm the
value specified for pattern A.
Step 5
Look at pattern B on your print. Use the
[VALUE +] and [VALUE -] keys to enter
the number of a line with no offset.
Step 6
Press [ENTER] key to confirm the
value specified for pattern B.
Pat ternA:4
Pat ternA:6
Pat ternB:4
Pat ternB:5
Step 7
Look at pattern C on your print. Use
the [VALUE+] and [VALUE-] keys to
enter the number of a line with no offset.
Step 8
Press [ENTER] key to confirm the
value specified for pattern C.
Step 9
Permanent display is restored.
Direct Access Keys
Pat ternC:4
Pat ternC:4
Plot OK
RJ-6000 Series USER GUIDE Basic Edition
69
Fine Adjustment of Print Quality
NOTE
• The accuracy adjustment adjusts the color head reciprocal
printing position and the black head reciprocal printing position as well as aligning the prointing position between the
color head and the black head.
• If the cancel key is pressed during fine adjustment printing or
it is interrupted by raising the hold lever, there will be no input
display screen
• Unless the exclusive media specified by Mutoh is used, the ink
may run and proper adjustment will not be possible. Exclusive
media specified by Mutoh should be used for printing quality
adjustment.
70
RJ-6000 Series USER GUIDE Basic Edition
Menus
In this section, we give a summary explanation about menus for the practical
use of the printer functions.
Menu mode OperationPAGE 72
Menu Structure
PAGE 74
Menus
RJ-6000 Series USER GUIDE Basic Edition
71
Menu Mode Operation
Shift to setting mode for practical functions than cannot be set up by direct
access keys.
Step 1
Press the [MENU] key to shift to setting
mode. Direct access key operation
does not work.
Step 2
By pressing the [MENU] key, the control panel keys take on the functions
shown in purplish-red. Press the Select setting mode by pressing the [Menu
Down] key or the [Menu Up] key.
[Menu Up]
*Menu*Command>
*Menu*Command>
> : sub-menu for detailed settings
[ENTER]
to command settings
[Menu Down]
*Menu*Funct ion>
[Menu Down]
*Menu*Cent ro>
[Menu Down]
*Menu*Network>
[Menu Down]
*Menu*Ut i l i ty>
[Menu Down]
[Menu Up]
[Menu Up]
[Menu Up]
[Menu Up]
[ENTER]
to function settings
[ENTER]
to Centronics settings
[ENTER]
to network settings
[ENTER]
to utility settings
* Reference
See Functions Edition of the User
Guide for menu setting details
72
RJ-6000 Series USER GUIDE Basic Edition
Menu Mode Operation
Step 3
* Press [ENTER] to proceed with the setting
* The part of the display that is flashing can be altered. To change a setting,
select a value by pressing the [VALUE +] or [VALUE -] keys.
* The setting will not change unless the [ENTER] key is pressed.
* If the set-up is complete, press the [Menu Up] key. If there is no key opera-
tion in Menu setting mode for 3 minutes, Direct access key input standby
Ink Dry Time0 sec to 5 sec to 30 sec to 60 min
HalftoneSpeed / Quality / Thin
CMY->BLACKNo / Yes
Scale25% to 100% to 400%
MirrorOff / Y On
Direct.Command / MAX-MIN
Cut Pos.Data / Standard
Media CutAuto / Manual / Off
Copy1 to 99
Ink DensityNormal / Thin / Faint
Dist. Adj.No / Clear / Change / Confirm
*Menu*Cent ro>
ModeCentro / Bitro
TimingA-B / B-A
*Menu*Network>
IP Address000.000.000.000 to 192.034.043.015 to 255.255.255.255
*Menu*Ut i l i ty>
Error DisplayOn / Off
InitialOK / No
All OK / No
Command OK / No
Functi. OK / No
Centro OK / No
Network OK / No
DumpStart-End / All (cancel with [CANCEL] key
Data Order5Lc6Lm / 5Lm6Lc
*
This item is effective later than the firmware version 1.04.
Head WashYes / No
74
RJ-6000 Series USER GUIDE Basic Edition
Daily Maintenance
This section gives details of maintenance that should be done every day
(cleaning, ink cartridge replacement, etc.) as well as examples of troubles that
might occur and how handle them.
Cleaning the Printer PAGE 76
Replacing Ink Cartridges
Switching Inks
Replacing the Cutter
PAGE 79
PAGE 80
PAGE 82
ReplacingWasteLiquid Absorbent
Sheet (Waste Box)
PAGE 84
ReplacingWasteLiquid Absorbent
Sheet (Waste Ink Bottle)
PAGE 87
Cleaning the Cleaning WiperPAGE 89
When Trouble Strikes PAGE 91
Daily Maintenance
RJ-6000 Series USER GUIDE Basic Edition
75
Cleaning the Printer
Wipe the printer with a soft cloth.
CAUTION
• Turn off the power switch when cleaning the printer.
• Don't use thinners or benzene, as these will damage the paint.
• When cleaning, don't open any covers that are fastened by
screws as these contain electrical parts.
• Paper dust is produced when the printer is working. This
should be wiped off periodically. Don't blow it away.
• For stubborn soiling that resists wiping, use a lint-free cloth
moistened with alcohol.
Any scraps of paper clinging to the platen and cutter groove should be wiped
off from right to left with a damp cloth.
Platen
Cutter Groove
76
RJ-6000 Series USER GUIDE Basic Edition
Cleaning the Printer
IMPORTANT
• Dust and scraps of paper tend to accumulate over time on the
platen and cutter groove. This leads to poor quality printing
and cutting.
Use a soft damp cloth to wipe away any paper scraps clinging to the pressure
roller.
Clean the drive roller with a nylon brush.
Brush
Drive Roller
IMPORTANT
• Paper scraps on the pressure roller and drive roller may prevent the media from feeding properly and produce a "Jam
check error".
Use a cotton swab to clean dust and paper scraps from the cover of the media
sensor at the rear.
Bend the swab as shown in the diagram.
Media Sensor Cover
RJ-6000 Series USER GUIDE Basic Edition
77
Daily Maintenance
Cleaning the Printer
IMPORTANT
• Progressive soiling affects the sensitivity of the sensors and
may cause media to be detected even when no media is loaded.
78
RJ-6000 Series USER GUIDE Basic Edition
Replacing Ink Cartridges
If the RJ-6000 is displaying "No ink" or "No cartridge", the ink cartridge should
be replaced or inserted without delay. If "Ink low" is displayed, have a replacement cartridge ready.
Step 1
If "No ink" is displayed in the message
display section, from the back, pull out
the ink cartridge for the color that is
shown to be not printing. For example,
if black ink has run out,
[K]NearEnd
pull out the black ink cartridge.
[K]Cartridge
Step 2
Open the new ink cartridge package.
NOTE
• Only genuine ink cartridges can be used. They also need to be
turned in the proper direction for insertion. Make sure not to
confuse the direction and place for insertion.
• Open the ink cartridge just before you load it into the slot.
Printing may be blurred if the ink cartridge is left open for a
long time.
• Ink cartridges should be used within two years of the date that
is printed on the package. Cartridges that have been loaded
into the printer should be replaced within six months.
Step 3
Insert the new cartridge in the slot at
the back of the printer.
Step 4
Check that the permanent message
has been restored in message display
section.
Plot OK
RJ-6000 Series USER GUIDE Basic Edition
Daily Maintenance
79
Switching Inks
A washing set that is separately sold is required in order to change the type of
inks used in the RJ-6000.
Ink switching involves switching light cyan and light magenta for orange and
green pigment inks or interchanging pigment inks and dye inks.
Step 1
Remove the currently loaded ink cartridges from the back and insert the washing set.
Step 2
Carry out washing by referring to the "Utility Settings: Head Wash" item on
page 72 of the Functions Edition of the User Guide.
Step 3
After washing has finished, insert the
required type of ink cartridges.
NOTE
• Switching is not possible unless all six inks are of the same
type
• Only genuine ink cartridges can be used. They also need to be
turned in the proper direction for insertion. Make sure not to
confuse the direction and place for insertion.
• Open the ink cartridge just before you load it into the slot.
Printing may be blurred if the ink cartridge is left open for a
long time.
• Ink cartridges should be used within two years of the date that
is printed on the package. Cartridges that have been loaded
into the printer should be replaced within six months.
Step 4
Ink filling operations begin.
80
RJ-6000 Series USER GUIDE Basic Edition
Ink Refill1M
Switching Inks
Step 5
After ink filling, ink switching is complete.
Plot OK
IMPORTANT
• Ink switching produces a large quantity of waste liquid. Have
an absorbent sheet (waste ink tank) ready and dispose of waste
fluid in accordance with the "Utility Settings: Head Wash" item
of the Functions Edition of the User Guide.
RJ-6000 Series USER GUIDE Basic Edition
Daily Maintenance
81
Replacing the Cutter
Depending on the type of roll media used, paper dust accumulating on the cutter groove and cutter tip may lead to poor cutting. In this case, the cutter tip
should be cleaned or replaced and the cutter groove should be cleaned.
The cutter is a consumable item. If it is not sharp, replace it. One cutter
should last for about 1000 cuts (about 20 rolls) so it should be replaced periodically.
Step 1
Switch off the power, lower the hold lever and bring the head to the middle.
CAUTION
• Don't move the head with the hold lever up. The head and
media keeper blade may touch, causing damage and poor printing quality.
Step 2
Hold the cutter down with your finger, turn the cutter arm forward and remove
the cutter. Clean the cutter blade with a dry cloth or replace the cutter.
Cutter Arm
CAUTION
• There is a spring in the hole of the cutter holder. Be careful not
to lose it when the cutter is replaced.
82
RJ-6000 Series USER GUIDE Basic Edition
Replacing the Cutter
Step 3
Insert a new cutter blade in the hole in
the head. Press down on the cutter
while you return the cutter arm over the
cutter. The cutter will only fit in one
direction.
CAUTION
• The cutter blade is very brittle. Be careful not to bump it or
drop it.
Step 4
Be sure to return the head to the right by hand before switching on the power.
NOTE
• Cutter life will vary according to the type and thickness of the
media and the usage environment, so you should always keep
a spare cutter blade handy.
RJ-6000 Series USER GUIDE Basic Edition
Daily Maintenance
83
ReplacingWaste LiquidAbsorbent Sheet(Waste Box)
Waste ink accumulates in the waste box at the back of the printer. When the
waste box is full, "Full Waste Ink Tank" is displayed and printer's printing operation ceases. The waste liquid absorbent sheet/waste liquid box must be
replaced.
CAUTION
• The used waste liquid absorbent sheet and waste liquid box
(case) should be disposed of as non-combustible material in
accordance with your local civic regulations.
• It would dangerous for children to lick or swallow the
absorbent sheet filled with waste liquid, so dispose of it
promptly or put it out of reach.
• If you accidentally touch the waste liquid, wash with soap and
water at once.
• If it should enter your eye, wash with plenty of water and see a
doctor. If it is licked, gargle with water and wash out straight
away. If it is swallowed, immediately drink plenty of water and
consult a doctor without delay.
NOTE
If this message appears you
Check WasteInk
If you continue with this message displayed
Ful lWasteInkTank
• If the waste box has been pulled out by mistake, leave the
"Change Tank? No" display as it is and press [ENTER].
• Leave the printer switched on while you replace the waste liquid absorbent sheet/waste liquid box.
84
RJ-6000 Series USER GUIDE Basic Edition
should prepare as replacement
waste liquid absorbent sheet/
waste liquid box.
Printing stops when this message appears. Therefore it will
not be possible to continue to
use the printer unless the waste
liquid absorbent sheet/waste
liquid box is replaced.
Replacing Waste Liquid Absorbent Sheet (WasteBox)
Step 1
With no printing or cleaning being carried out, pull out the waste liquid box at
the back. The alarm will ring and the
display will change to “No waste-Ink
Tank”.
Waste Box
Step 2
Without tilting the waste liquid box that
you have removed, place it inside a
thick vinyl bag then tip out the
absorbent material.
If the waste ink absorbent sheet does
not come out of the box, put on the
accessory gloves and take it out by
hand.
No Waste-InkTank
IMPORTANT
• Check beforehand that the thick vinyl bag to be used does not
leak. Also, be careful not to tear the vinyl bag when you are
disposing of the waste liquid absorbent material and closing
the bag.
CAUTION
• Since there is a risk of damage, don't hit the waste liquid box
or bump it against a hard object. If the waste ink absorbent
sheet is difficult to remove, put on the accessory gloves and
remove it by hand.
RJ-6000 Series USER GUIDE Basic Edition
Daily Maintenance
85
Replacing Waste Liquid Absorbent Sheet (WasteBox)
Step 3
Place the replacement waste liquid
absorbent sheet in the waste liquid box
with the hole towards the handle of the
box.
Step 4
Install the waste liquid box containing
the new waste liquid absorbent sheet in
the printer.
Step 5
The alarm will ring and "Change Tank?
No" is displayed.
Press the [VALUE +] or [VALUE -]
control panel keys to change the display to "Yes".
ChangeTank?No
ChangeTank?Yes
Step 6
Check that "Change Tank? Yes" is displayed then press [ENTER].
Waste liquid box replacement is finished and "Plot OK" is displayed.
When printing A0 size or larger widths, very small amounts of ink will be ejected on the left edge for stable printing quality. The waste ink ejected on the left
side in that way is collected in a translucent bottle under the main unit (the
waste ink bottle).
Waste Ink Bottle
Step 1
Since there is no panel display or lamp display when the waste liquid
absorbent sheet in the waste ink bottle is to be replaced, you should prepare
to replace the waste liquid absorbent sheet when you see that the bottle is
about half full. Have a new absorbent sheet, a thick vinyl bag and a pair of forceps ready.
NOTE
• Conditions vary for the waste ink bottle to become half full but
it will be after printing about 2000 A0 pages.
Step 2
Remove the waste ink bottle by turning
it to the left. Using absorbent sheet and
forceps, soak up the waste liquid in the
bottle and discard the waste liquid
absorbent sheet into the open vinyl
bag.
Step 3
The waste ink bottle, fitted with new waste liquid absorbent sheet, is installed
in the printer by turning it to the right.
• The used waste liquid absorbent sheet should be disposed of
as non-combustible material in accordance with your local
civic regulations.
• It would dangerous for children to lick or swallow the
absorbent sheet filled with waste liquid, so dispose of it
promptly or put it out of reach.
• If you accidentally touch the waste liquid, wash with soap and
water at once.
• If it should enter your eye, wash with plenty of water and see a
doctor. If it is licked, gargle with water and wash out straight
away. If it is swallowed, immediately drink plenty of water and
consult a doctor without delay.
88
RJ-6000 Series USER GUIDE Basic Edition
Cleaning the Cleaning Wiper
When the head is cleaned and the type of ink is changed frequently, waste
matter clinging to the cleaning wiper may cause the printing to become faint or
blemished. In such cases, you should clean the cleaning wiper.
Step 1
Switch off the power, lower the hold lever and bring the head to the middle.
CAUTION
• Don't move the head with the hold lever up. The head and
media keeper blade may touch, causing damage and poor printing quality.
Step 2
Clean the cleaning wiper backwards and forwards two or three times with the
cloth for cleaning the cleaning wiper (an accessory item).
Head Cap Unit
Cleaning Wiper
CAUTION
• Clean without your hand coming into direct contact with the
head cap unit, which is near the cleaning wiper. Otherwise oil
may get on the cleaning wiper and it will be unable to clean the
head properly.
• Don't lift up the cleaning wiper when you are cleaning it.
Otherwise it be unable to clean the head properly.
• The cleaning wiper and its surroundings will be soiled with
waste liquid. Be careful not to dirty your hands and clothes.
RJ-6000 Series USER GUIDE Basic Edition
Daily Maintenance
89
Cleaning the Cleaning Wiper
Step 3
Return the head to its former position at the right hand end of the printer.
CAUTION
• The head may be damaged by drying ink, etc. if it is not
returned to the right hand end of the printer.
NOTE
• After the cleaning wiper has been cleaned, if head cleaning
does not make the faintness or blemishing in the printing disappear, contact your local Mutoh dealer.
90
RJ-6000 Series USER GUIDE Basic Edition
When Trouble Strikes
If you have trouble that you think may be a malfunction when you are using
the RJ-6000 Series, first check the details on the following tables (troubleshooting). If an error has occurred that is not covered by any of the items in
the following tables, check of the Functions Edition of the User Guide and
then, if necessary, contact your local Mutoh dealer.
IMPORTANT
• If you are to receive service, please have your warranty document ready. If you can not produce it, it may not be possible to
check the warranty period and you may be charged for service,
even though it is within the warranty period. Similarly, in the
case of a service contract, please have your contract document
available.
#Nothing happens after power is switched on
Possible CauseRemedy
(1) Is the power cable con-
nected?
(2) Is the AC power supply at
the specified voltage?
(3) Is the printer cover open,
or the hold lever up?
Connect the power cable.
Use specified voltage.
Close the cover.
Put the hold lever down.
Reference
Page
Page 31
Page 14
Page 16
#Nothing happens after media is loaded
Possible CauseRemedy
(1) Is the printer cover open,
or the hold lever up?
(2) Is the media loaded
obliquely?
(3) Are ink cartridges
installed?
Close the cover.
Put the hold lever down.
Load the media straight.
Install ink cartridges.
RJ-6000 Series USER GUIDE Basic Edition
Reference
Page
Page 16
Page 37
When Trouble Strikes
Page 34
91
When Trouble Strikes
#Nothing happens after the computer sends data
Possible CauseRemedy
(1) Is the interface cable con-
nected?
(2) Are ink cartridges
installed?
(3) Do they contain ink?
(4) Have you replaced the
waste box?
Refer to "Connecting the interface cable".
Install ink cartridges.
Replace ink cartridges.
Replace waste box.
Reference
Page
Page 48
Page 34
Page 79
Page 84
#When printer sends data, the printer shows and error and
does not print
Possible CauseRemedy
(1) Does the computer have
the proper type of equip-
ment selected?
(2) Do interface conditions
and command modes
match on both computer
and printer?
Check that the equipment type
settings are the same on both
the computer and printer.
(Refer to "To receive data from
the computer".
Reference
Page
Page 49
#Parts of the print are dirty or missing
NOTE
• If the media is not media specified by Mutoh, you may be
unable to obtain proper printing quality.
Possible CauseRemedy
(1) Is the media damp?
(2) Are you using creased or
wrinkled media?
92
RJ-6000 Series USER GUIDE Basic Edition
Replace with new media.
Reference
Page
Page 37
When Trouble Strikes
#It prints but the position is not right (there are places that
cannot be printed)
Possible CauseRemedy
(1) Is the media loaded in the
right position?
(2) Have you made scale or
mirror settings?
(3) Is an initial position speci-
fied?
(4) Is the printing abnormal
after ink was filled?
Load media correctly.
Cancel scale and mirror settings or repeat the set-up.
Cancel initial position setting
or repeat the set-up
Leave for 24 hours after ink
filling and try printing again
Reference
Page
Page 37
Page 45 of
Functions
Page 35 of
Functions
Page 32
#Media jams occur frequently
NOTE
• If the media is not media specified by Mutoh, proper media
feeding can not be guaranteed.
Possible CauseRemedy
(1) Are you using media spec-
ified by Mutoh?
(2) Is your usage environ-
ment other than that spec-
ified?
(3) Are you using old media?
(4) Is the media creased or
wrinkled?
Use media specified by Mutoh.
Use in the specified environment.
Replace with new media.
Replace with new media.
#Roll paper is not cut cleanly
Possible CauseRemedy
(1) Is the cutter sharp?
(2) Is the media charged with
static electricity?
(3) Are you using cloth?
Replace cutter.
Remove static charge.
Cut cloth manually.
RJ-6000 Series USER GUIDE Basic Edition
Reference
Page
Page 37
Page 14
Page 34
Page 34
When Trouble Strikes
Reference
Page
Page 82
Page 57
93
When Trouble Strikes
#Ink initial filling fails
Possible CauseRemedy
(1) Is the printer cover open,
or the hold lever up?
(2) Are all six ink cartridges
inserted right to the back?
(3) Do all six ink cartridges
have the type of ink?
Close the cover, put the hold
lever down.
Insert all six cartridges properly.
Insert all six cartridges of the
same type.
#Ink does not appear even after initial filling
Possible CauseRemedy
(1) Is the ink cartridge cold
and frozen?
(2) Was the power cut during
initial filling?
(3) Sometimes the printer
seems unable to print nor-
mally after initial filling
Leave for at least 3 hours at
room temperature (25˚C) then
do cleaning several times.
Switch on again and continue
with initial filling.
Do several cleanings and
check each time.
Reference
Page
Page 16
Page 34
Page 34
Reference
Page
Page 32
Page 63
#Media comes off or is torn during media initialization
Possible CauseRemedy
(1) Are you using media spec-
ified by Mutoh?
(2) Is the hold lever down?
(3) With cut media, is the
leading edge aligned with
the edge of the printing
board?
(4) With roll media, does the
right hand edge of the
media move parallel to the
guide line during media
detection?
(5) Is the scroller mounted
correctly?
94
RJ-6000 Series USER GUIDE Basic Edition
Use media specified by Mutoh.
Put the hold lever down.
Load cut media with the leading edge aligned with the edge
of the printing board.
Load roll paper correctly so
that it moves parallel to the
guide line.
Mount the scroller correctly.
Reference
Page
Page 37
Page 16
Page 38
Page 41
Page 41
When Trouble Strikes
Possible CauseRemedy
(6) Is any foreign matter such
as media scraps clinging
to the drive roller?
(7) Is the media sensor dirty?
(8) Are you using the printer
in a place outside the
usage environment, such
as in direct sunlight?
Clean the drive roller.
Clean the media sensor.
Bring the environmental conditions for using the printer in
line with the specified environment.
#Media wrinkles during media initialization
Possible CauseRemedy
(1) Are you using media spec-
ified by Mutoh?
(2) Is the hold lever down?
(3) With cut media, is the
leading edge aligned with
the edge of the printing
board?
(4) With roll media, does the
right hand edge of the
media move parallel to the
guide line during media
detection?
(5) Is the media loaded
obliquely?
(6) Is any foreign matter such
as media scraps clinging
to the drive roller?
(7) Are you using the printer
in a place outside the
usage environment, such
as in the draft from an air
conditioner?
Use media specified by Mutoh.
Put the hold lever down.
Load cut media with the leading edge aligned with the edge
of the printing board.
Load roll paper correctly so
that it moves parallel to the
guide line.
Load the media straight.
Clean the drive roller.
Bring the environmental conditions for using the printer in
line with the specified environment.
Reference
Page
Page 76
Page 76
Page 14
Reference
Page
Page 37
Page 16
Page 38
Page 41
Page 37
Page 76
Page 14
When Trouble Strikes
RJ-6000 Series USER GUIDE Basic Edition
95
When Trouble Strikes
#Thin media is not detected
Possible CauseRemedy
(1) Are you using media spec-
ified by Mutoh?
(2) Are you using the printer
in a place outside the
usage environment, such
as in direct sunlight?
Use media specified by Mutoh.
Bring the environmental conditions for using the printer in
line with the specified environment
#Wrong media size in media initialization
Possible CauseRemedy
(1) Are you using media spec-
ified by Mutoh?
(2) Is the hold lever down?
(3) Is the media loaded
obliquely?
(4) Does media tend to curl
up when it is loaded?
(5) Are you using the printer
in a place outside the
usage environment, such
as in the draft from an air
conditioner?
(6) Is the media sensor dirty?
(7) Are you re-using media
that has already been
printed?
Use media specified by Mutoh.
Put the hold lever down.
Load the media straight.
Remove the tendency to curl
or load new media.
Bring the environmental conditions for using the printer in
line with the specified environment.
Clean the media sensor.
Use new media.
Reference
Page
Page 37
Page 14
Reference
Page
Page 37
Page 16
Page 37
Page 37
Page 14
Page 76
Page 37
#Media is skewed during printing
Possible CauseRemedy
(1) Are you using media spec-
ified by Mutoh?
(2) Is the hold lever down?
(3) With roll media, does the
right hand edge of the
media move parallel to the
guide line during media
detection?
96
RJ-6000 Series USER GUIDE Basic Edition
Use media specified by Mutoh.
Put the hold lever down.
Load roll media correctly so
that it moves parallel to the
guide line.
Reference
Page
Page 37
Page 16
Page 41
When Trouble Strikes
Possible CauseRemedy
(4) Is the scroller mounted
correctly?
Mount the scroller correctly
#Can't install printer driver
Possible CauseRemedy
(1) Did you add the printer?
(2) After you specified the
CD-ROM drive, did you
select the "\English\95\
RJ-6000" folder?
Install it again.
Install again after correctly
specifying the drive containing
the "MUTOH PRINTER SOFTWARE" CD-ROM and the folder.
#Can't go online with Centronics
Possible CauseRemedy
(1) Is the Centronics interface
cable connected properly?
(2) Does the DATA LED on the
control panel light up
when the application
sends the printing data?
(3) Does the printer's
Centronics setting mode
and timing agree with the
environment on the com-
puter side?
(4) Does the command type
that is currently set-up
match on the application
and on the driver side?
Connect the Centronics interface cable properly.
If the DATA LED does not light
up, contact the application
supplier or the computer supplier.
Align the printer's Centronics
settings with the timing on the
computer side.
Set up user set-up commands.
Reference
Page
Page 41
Reference
Page
Page 51
Page 51
Reference
Page
Page 48
Page 56 of
Functions
Page 33 of
Functions
When Trouble Strikes
RJ-6000 Series USER GUIDE Basic Edition
97
When trouble strikes
#Printed line is blurred
Possible CauseRemedy
(1) Are you using media spec-
ified by Mutoh?
(2) Are you using thick media
and thin media?
(3) Are you using ordinary
paper?
(4) Are you printing on the
printing side of the
media?
(5) Have you tried head
cleaning?
Use media specified by Mutoh.
Use media specified by Mutoh.
Use media specified by Mutoh.
Check the printing side of the
media and load it correctly.
Try head cleaning. Use powerful cleaning.
#White and black bands appear in printing
Possible CauseRemedy
(1) Are you using media spec-
ified by Mutoh?
(2) Is the hold lever down?
(3) Is the pressure roller posi-
tioned correctly relative to
the media?
(4) Is the scroller mounted
correctly?
Use media specified by Mutoh.
Put the hold lever down.
Align the pressure roller with
the media and position it correctly.
Mount the scroller correctly.
Reference
Page
Page 37
Page 37
Page 37
Page 37
Page 63
Reference
Page
Page 37
Page 16
Page 37
Page 41
#Printed lines do not join
Possible CauseRemedy
(1) Are the ink cartridges out
of date?
(2) Are you using media spec-
ified by Mutoh?
(3) Have you tried head
cleaning?
(4) Is the ink cartridge cold
and frozen?
(5) Did you try the fine
adjustment of printing
quality?
98
RJ-6000 Series USER GUIDE Basic Edition
Replace with new ink cartridges.
Use media specified by Mutoh.
Try head cleaning.
Use powerful cleaning.
Leave for at least 3 hours then
do cleaning several times.
Do a fine adjustment of printing quality.
Reference
Page
Page 79
Page 37
Page 63
Page 63
Page 68
Appendix
This section deals with printer specifications, optional items, supply items.
Printer SpecificationsPAGE 100
Interface SpecificationsPAGE 103
List of Optional and Supply ItemsPAGE 106
RJ-6000 Series USER GUIDE Basic Edition
Appendix
99
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