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Dear Customer,
To assist us with after sales service of your appliance, we recommend
registering the warranty for your appliance. By registering your warranty details
with us, we are able to offer faster, more efficient service should you require it.
The most efficient way to register your warranty is via our website at
www.andico.com.au. Alternatively should you prefer to phone us please
do not hesitate to contact our Customer Service Desk on 1300 650 020
to register your warranty.
For future reference please print or save a copy of this warranty statement and
store in a safe place, along with proof of purchase documents. Should you
require service under warranty, this information may be required.
Warranty statement effective 29/01/2019
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ANDI-CO AUSTRALIA PTY LTD WARRANTY FOR HOUSEHOLD APPLIANCES.
FALCON APPLIANCES - 5 YEAR WARRANTY
Andi-Co Australia Pty Ltd - 1 Stamford Rd, Oakleigh, Vic 3166
1) Andi-Co Australia Pty Ltd guarantees the equipment
against defective material or faulty manufacture when
used for domestic purposes for a period of FIVE (5) years
from the date of purchase by the original Purchaser.
All FALCON cooking appliances must be installed by a
qualified electrician or plumber where applicable. Failure
to produce documentary proof of approved installation
may negate the FIVE (5) year warranty.
2) To the extent permitted by law, where the
appliance, the subject of a warranty claim, is used or installed
outside the capital city metropolitan area or the normal
service area of an Authorised Service Agent or Andi-Co
Australia Service Centre, the cost of delivery to the nearest
Service Division or Authorised Service Agent shall be for the
account of the Purchaser.
3) Risk in regard to appliances to be repaired shall at all
times remain with the Purchaser.
4) This guarantee is given on the condition that the
appliance to which it applies is used for the purpose
and in the manner intended by its construction and for
no other purposes whatsoever.
5) Andi-Co Australia Pty Ltd shall not be responsible
for damage of any kind resulting from but not limited
too; accidents, power surges, electrical storm damage,
incorrect power and / or gas supply, infestation (vermin
or insect), incorrect installation, electricity or plumbing
installation, improper use of controls or failure to use the
appliance in accordance with the operating instructions
and from general misuse or abuse.
9) This guarantee shall be available only to the
original Purchaser of FALCON household appliances
from an Authorised Agent in and where the appliance
has been retained for use in Australia.
10) Failure to produce documentary proof of the date
of original acquisition by the original Purchaser will result
in a charge being levied for work done, labour and parts
supplied. Likewise a charge will be made for any calls
following warranty claim where no fault is found with the
appliance.
11) To the extent permitted by law, Andi-Co Australia
Pty Ltd’s liability under this guarantee is limited to the
replacement and/or repair of the defective parts
within the guarantee period and does not extend to
installation or removal of the appliance and the acceptance of
liability by Andi-Co Australia Pty Ltd contained herein is
to the exclusion of any other remedy whatsoever and
howsoever arising in respect of any equipment to which it
applies.
12) Our goods come with guarantees that cannot
be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major
failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the
goods fail to be of acceptable quality and the
failure does not amount to a major failure.
The benefits given to you by this warranty are in addition to
your other rights and remedies under a law in relation to the
goods or services to which the warranty relates.
6) Any attempt by an unauthorised person to repair or
tamper with the equipment shall render the guarantee
null and void.
7) This guarantee does not apply to light bulbs, filters, fuses
or to items where length of life depends on the extent of
use and care given.
8) This guarantee is given on condition that the
Purchaser takes all reasonable precautions in
preserving the equipment and ensures the same is kept
and maintained in good working order and condition.
13) This warranty is given by Andi-Co Australia Pty Ltd, 1
Stamford Road Oakleigh, Victoria 3166. To obtain a remedy
under the warranty the purchaser must contact Andi-Co
Australia Pty Ltd on 1300 650 020 or email service@andico.
com.au.
Andi-Co Australia Pty Ltd reserves the right to change
specications of products, parts and material
without notication.
REGISTERING YOUR WARRANTY:
The most efficient way to register your warranty is via our
website at www.andico.com.au. Alternatively should you
prefer to phone us please do not hesitate to contact our
Customer Service Desk on 1300 650 020 to register your
warranty.
Warranty statement effective 29/01/2019