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HS3 / HS4 / HS5 Servery Units
INSTALLATION and SERVICING
INSTRUCTIONS
IMPORTANT
The installer must ensure that the installation of the appliance is in conformity with these
instructions and National Regulations in force at the time of installation. Particular attention
MUST be paid to –
BS7671 I.E.E. Wiring Regulations
Electricity At Work Regulations
Health And Safety At Work etc. Act
Fire Precautions Act
This appliance has been UKCA/CE marked based on compliance with the relevant Electrical and
Electromagnetic Compatibility (EMC) Regulations/Directives for the voltages stated on the data
plate.
WARNING - TO PREVENT SHOCKS, ALL APPLIANCES MUST BE EARTHED
On completion of the installation, these instructions should be left with the Engineer-in-Charge
for reference during servicing. Further to this, The Users Instructions should be handed over to
the User, having had a demonstration of the operation and cleaning of the appliance.
IT IS MOST IMPORTANT THAT THESE INSTRUCTIONS BE CONSULTED BEFORE
INSTALLING AND COMMISSIONING THIS APPLIANCE. FAILURE TO COMPLY WITH THE
SPECIFIED PROCEDURES MAY RESULT IN DAMAGE OR THE NEED FOR A SERVICE
CALL.
PREVENTATIVE MAINTENANCE CONTRACT
To obtain maximum performance from this unit regular servicing of the appliance should be undertaken to
ensure correct operation, it is functioning as intended, and safe to use. We recommend servicing in
accordance with SFG20 Maintenance Schedules and as a minimum, after 2,500 hours of use, or annually,
whichever comes first and that a maintenance contract be arranged with an appointed service contact.
Visits may then be made at agreed intervals to carry out adjustments and repairs.
WEEE Directive Registration No. WEE/DC0059TT/PRO
At end of unit life, dispose of appliance and any
replacement parts in a safe manner, via a licensed
waste handler.
Units are designed to be dismantled easily and
recycling of all material is encouraged whenever
practicable.
Falcon Foodservice Equipment
Wallace View, Hillfoots Road,
Stirling, FK9 5PY, Scotland
Phone: 01786 455200
T100726 Ref.6
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IMPORTANT INFORMATION
ELECTRICAL SAFETY AND ADVICE REGARDING SUPPLEMENTARY ELECTRICAL
PROTECTION
Commercial kitchens and foodservice areas are environments where electrical appliances may
be located close to liquids or operate in and around damp conditions or where restricted
movement for installation and service is evident.
The installation and periodic inspection of the appliance should only be undertaken by a
qualified, skilled and competent electrician; and connected to the correct power supply suitable
for the load as stipulated by the appliance data label.
The electrical installation and connections should meet the necessary requirements to the local
electrical wiring regulations and any electrical safety guidelines.
We recommend: -
Supplementary electrical protection with the use of a type A residual current device (RCD)
Fixed wiring appliances incorporate a locally situated switch disconnector to connect to,
which is easily accessible for switching off and safe isolation purposes. The switch
disconnector must meet the specification requirements of IEC 60947.
Your attention is drawn to: BS 7671:2018–Guidance Note 8 - 8.13: Other locations of increased risk
It is recognized that there may be locations of increased risk of electric shock other than those
specifically addressed in Part 7 of BS 7671. Examples of such locations could include laundries
where there are washing and drying machines in close proximity and water is present, and
commercial kitchens with stainless steel units, where once again, water is present.
Where because of the perception of additional risks being likely, the installation designer decides
that an installation or location warrants further protective measures, the options available include:
Automatic Disconnection of Supply (ADS) by means of a residual current device having a
residual operating current not exceeding 30mA;
Supplementary protective equipotential bonding; and
Reduction of maximum fault clearance time.
The provision of RCDs and supplementary bonding must be specified by the host organization’s
appointed installation designer or electrical contractor and installed by a suitably qualified and
competent electrician so as to comply with Regulations 419.2 and 544.2
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SECTION 1 – INSTALLATION
mm
mm
mm
kg
Unless otherwise stated, parts which have been protected by the
manufacturer are not to be adjusted by the installer.
1.1 MODEL NUMBERS, NETT WEIGHTS and DIMENSIONS
MODEL
HS3 Servery
HS4 Servery
HS5 Servery
Hob height is 880mm.
1.2 SITING
The appliance should be installed in a well-lit position on a firm, level, non-combustible floor. Where
unit is to be positioned in close proximity to a wall, partition, kitchen furniture, decorative finishes,
etc., it is recommended that these are constructed of a non-combustible material.
If this is not possible they should be clad in a suitable non-combustible, heat-insulating material.
Close attention should be paid to Fire Regulations.
It is advised that the appliance is switched on and allowed to run for two hours after installation, to
allow for insulation conditioning. During this time, a faint burning smell may be produced as the
insulation cures..
1.3 Electrical Supply
WIDTH
DEPTH
HEIGHT
WEIGHT
1350 700 1270* 137
1700 700 1270* 144
2050 700 1270* 195
The unit is suitable for AC supplies only.
The standard terminal arrangement is:
3 phase/Neutral 5 wire connection (400V 3N~)
WARNING – THIS APPLIANCE MUST BE EARTHED
Phase 1 - BROWN
Phase 2 - BLACK
Phase 3 - GREY
Neutral - BLUE
Earth - YELLOW / GREEN
Or
Single phase / Neutral 3 wire connection (230v N~)
WARNING – THIS APPLIANCE MUST BE EARTHED
Live - Brown
Neutral - Blue
Earth - Yellow / Green
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1.4 Electrical Ratings
Electrical loading is as stated on appliance data plate.
After installation, the engineer should check satisfactory operation and demonstrate method of use
to kitchen staff.
Location of mains isolating switch should be identified for use in the event of an emergency or
during cleaning.
Phase Loadings
HS3 Model (400v)
Phase Amps (A) Rating (kW)
L1 4 0.92
L2 6 1.38
L3 3.9 0.90
HS3 Model (230v)
Phase Amps (A) Rating (kW)
Live 13.9 3.2
HS4 Model (400v)
Phase Amps (A) Rating (kW)
L1 6 1.38
L2 8 1.84
L3 5.2 1.20
HS4 Model (230v)
Phase Amps (A) Rating (kW)
Live 19.1 4.4
HS5 Model (400v)
Phase Amps (A) Rating (kW)
L1 8 1.84
L2 10 2.30
L3 6.5 1.50
HS5 Model (230v)
Phase Amps (A) Rating (kW)
Live 24.4 5.64
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SECTION 2 - ASSEMBLY
The servery is supplied fully assembled. Please ensure that all packaging is removed of and
disposed of accordingly taking into account good recycling practice.
Check that all gantry lamps are correctly located within the lamp holders.
Ensure that cupboard doors slide freely and that no impediment to their operation is present.
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SECTION 3 – Maintenance & Servicing
SERVICE INFORMATION
This unit carries an extensive mainland UK warranty. The warranty is in addition to and does not change
your statutory or legal rights.
The warranty policy can be found on our website which details the conditions of the warranty and the
exclusions.
https://www.falconfoodservice.com/info-centre/policy
Service calls to equipment under warranty will be carried out in accordance with the conditions of sale.
Warranty calls can be made between 8:30 am and 5:00 pm weekdays only.
To ensure your warranty enquiry is handled as efficiently as possible, ensure you have the following
appliance information prior to calling us:
1. Model number – found on data plate
2. Serial number – found on data plate
3. Brief description of the issue
To contact Falcon for a warranty issue dial (UK only) 01786 455 200 and select Warranty Issues from the
menu.
MAINTENANCE CHECK
ELECTRICAL MAINTENANCE Warning
Before attempting any electrical maintenance, SWITCH OFF THE MAIN SWITCH and take steps
to ensure that it is not inadvertently switched on.
Regular servicing of the appliance should be undertaken to ensure correct operation, it is
functioning as intended, and safe to use. We recommend servicing after 2,500 hours of use,
or an n u a l ly, whichever comes first.
Any maintenance schedule should be carried out in accordance with SFG20 Maintenance
Schedules. Should any issues with the integrity of the components be identified these should be
replaced. If the appliance is not considered safe the unit should be removed from service and the
responsible person advised why the unit is not safe to use and what remedial action is needed.
Contents of the maintenance schedule should be agreed with the maintenance provider.
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3.1 Bain Marie Element Replacement
Remove hot-cupboard doors and remove three fixings from below base of Bain Marie well.
Support well base when removing last fixing. Allow base panel to hinge down on to middle
shelf.
Remove element cables.
Push tails toward each other and pull out element.
Replace element and reassemble in reverse as above.
3.2 Hotcupboard Element Replacement
Remove three fixings from below cupboard base.
Support well base when removing final fixing.
Allow base panel to hinge down on to floor.
Remove element cables.
Push tails toward each other and pull out element.
Replace element and reassemble in reverse as above.
3.3 Switch and Fuse Replacement
Remove two fixings at top of front control panel.
Allow panel to hinge open from top.
The fuses are now accessible.
To remove a switch after removing connected cables, apply pressure to top and bottom of
switch while pushing forward.
3.4 Gantry Bulb Replacement
Remove two security screws from the bulb cover.
Holding bulb at one end, push toward opposite end and pull downwards.
Replace bulb, ensuring positive location of end terminals.
SECTION 4 – SPARES
When ordering spare parts, always quote unit type and serial number.
This information can be found on the data plate, located on the LH corner post of the servery at the
cupboard side.
A short list of parts is provided here for reference.
Description
Digital controller EVCO (Hot-Cupboard)
Digital controller EVCO (Bain-Marie)
Rocker switch (green)
Fuse (2A anti-surge)
Probe for digital controller EVCO
Castor (swivel)
Element (500W)
Quartz lamp
Door runner (nylon)
Door handle (recessed)
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HS3 WIRING DIAGRAM
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HS3 CIRCUIT DIAGRAM
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HS4 WIRING
DIAGRAM
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HS4 CIRCUIT DIAGRAM
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HS5 WIRING DIAGRAM
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HS5 CIRCUIT DIAGRAM
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