*NOTE: ASSE1070 supercedes ASSE1016 for non-shower point of use devices. Applies to TEL5 series models.
NSF/ANSI 61-9 applies to all models, except for Gooseneck Wall Mount and Integrated faucets.
*NOTA: El ASSE1070 sustituya al ASSE1016 para los dispositivos con punto de uso sin regadera. Aplica a los modelos serie
*NOTE: ASSE1070 remplace ASSE1016 pour des appareils différents des douches. Ceci s’applique aux modèles de séries
Warranty Registration and Inquiry
For product warranty registration, TOTO U.S.A. Inc. recommends online warranty registration. Please visit our web site http://www.totousa.com.
If you have questions regarding warranty policy or coverage, please contact TOTO U.S.A. Inc., Customer Service Department, 1155 Southern Road,
Morrow, GA 30260 (888) 295-8134 or (678) 466-1300 when calling from outside of U.S.A.
TEL5. NSF / ANSI 61-9 se aplica a todos los modelos, a excepción de cuello de cisne de montaje en pared y los
grifos integrados.
TEL5. NSF / ANSI 61-9 s’applique à tous les modèles, sauf pour Gooseneck Wall Mount et robinets intégrés.
TABLE OF CONTENTS
Thanks for Choosing TOTO! ................................................................................................................................................................... 3
Included Parts ........................................................................................................................................................................................... 3
Before Installation ....................................................................................................................................................................................4
Care & Cleaning .......................................................................................................................................................................................8
Spare Parts .........................................................................................................................................................................................32-34
THANKS FOR CHOOSING TOTO!
The mission of TOTO is to provide the world with healthy, hygienic and more comfortable lifestyles. We design every product
with the balance of form and function as a guiding principle. Congratulations on your choice.
INCLUDED PARTS
Check to make sure you have all these parts from the package*:
(Appearance of some components may vary depending on the model)
RYOHAN MODEL ONLY:GOOSENECK WALL-MOUNT ONLY:HELIX WALL-MOUNT ONLY:
Drain
Drain Pipe
Brass
Nut (x2)
Mounting
Bracket
M5 Set
Screw
Washers
Brass (x1)
Rubber (x1)
Machine Screw
(ø M5mm x 30)
Wall Anchor
3
Allen
Wrench (x2)
Phillips Screw (x3)
(ø 4mm x 40)
Screw Anchor (x3)
WARNINGS
This warning symbol appears in the installation instructions to alert you to the possibility of personal injury or damage to your
property if the instructions are not followed correctly.
No person other than a service engineer should disassemble, repair or modify this faucet, unless it is specifically
described in this manual. Failure to do so may result in electric shock or product malfunction.
Only set your faucet to the temperatures allowed in your local codes. Do not use this faucet in a humid location where running water or condensation may collect on the surface, especially
in a sauna or steam room.
ENGLISH
Do not strike or kick the faucet or controller box, as this may damage the unit or cause a leak. Do not touch the stop valve of the controller, as the surface may be very hot. Disconnect the backup battery connector when the faucet is not in use for a long period of time. Always close the stop valve(s) before cleaning the strainer. Periodically check the piping for leaks. If the room temperature drops to freezing, wrap the pipes with insulation. Make sure the power cord does not come in contact with the hot-water supply pipe. Avoid placing any objects within the detection range of the infrared sensor. Occasionally turn the temperature control handle of the thermal mixing valve to prevent buildup or sticking.
BEFORE INSTALLATION
Observe all local and plumbing codes. Check the cold and hot water supply pressure.
Make sure the cold water supply pressure is higher or equal to the hot water supply pressure. When the water supply
pressure is higher than 125 psi (826 kPa), be sure to reduce the pressure within a range of 20 to 80 psi by using a pressurereducing valve (sold separately). The working pressure range is between 15 psi and 80 psi (100 kPa and 551 kPa).
Check the temperature of the hot water supply (thermal mixing only).
Never use steam as a hot water supply. The recommended temperature range: HOT supply 120°F - 180°F (49°C - 82°C) and COLD supply 39°F - 80°F
(4°C - 27°C)
Flush all water lines prior to installation. Other precautions before you begin:
Pay special attention so that the sensor surface is not flawed or scratched during the installation process. Make sure that all pipework, stop valves, and connection lines are installed according to local codes. Do not place other devices that use an inverter or infrared sensor near the faucet, as this may cause the faucet to
malfunction.
* Water pressures over 80 psi are not recommended for most plumbing fixtures. Check your local plumbing code for details.
INSTALLATION PROCEDURE
Install the Controller
NO TE: Before installing the faucet, be sure to thoroughly
flush the supply pipes of dirt and debris. Shut off the
water supply at the stop valves after flushing (see Ill. 1).
1. See the roughin dimension page to determine the
proper location for the controller.
1. Remove the screws on the front of the controller cover
and pull to remove (see Ill. 2).
Ill. 1
Close
Stop Valve
Open
Ill. 2
Screw
Cover
4
Screws
Cover
Install the Controller (continued)
3. Mount the water inlet bracket(s) on the wall,
using wall anchors (not included) if necessary and
temporarily tighten the screws. Hold the controller in
place on the bracket(s) to check for any obstructions
that may interfere with the controller or connections.
Once the bracket position is confirmed, tighten the
mounting screws (see Ill. 3).
NO TE: For the thermal mixing controllers, the water
inlet brackets MUST be mounted 3-¾” (95mm)
apart (center to center) to allow for proper
connection to the controller.
IMPORTANT!
Be sure to mount each water inlet bracket in the
correct upright direction as shown. Otherwise, the
strainer on the water inlet bracket will be inaccessible
for cleaning.
4. Connect the hot/cold water supply lines to the water
inlet bracket(s). For the thermal mixing controllers,
ensure that the hot water supply is connected to the
left water inlet bracket (see Ill. 4).
5. Connect the controller to the water inlet bracket:
For Single Supply Controller: Push the controller into
the water inlet bracket until it is fully seated, and
secure it with the included quick fastner.
For Thermal Mixing Controller: Check that the rubber
gaskets are located in the water inlet brackets.
Hold the controller in place and tighten the nuts
on the inlet brackets to secure it.
To install Integrated Deck Mount Models (III.1):
NOTE: 1-3/8” (35mm) faucet hole and 1-3/8” (35mm) min.
gap between finished wall and back of the spout is highly
recommended so that an Allen wrench can be placed behind
the spout (see the image below) for service/maintenance.
1. Install the spout with gasket into the center hole in deck
or lavatory.
2. Install strainers and flex hoses onto HOT and COLD
supply stops.
3. Tighten the 3/8” compression nuts to supply stops first;
then place the strainers and tighten the adapters.
4. Tighten the flex hoses securely to the adapters.
Top Cover
Set Screw
Allen wrench
IN
Wall Anchors
(not included)
Ill. 3
SINGLE SUPPLY
MODELS
Water
Inlet
Bracket
HOT IN
COLD IN
OUT
3-3/4”
(95mm)
Controller
Quick Fastener
Wall Anchors
(not included)
THERMAL MIXING
MODELS
Self-Tapping Screw
SINGLE SUPPLY MODELS
Ill. 4
Flexible Hose
(not included)
Nut
Gasket
Self-Tapping Screw
OUT
Copper Tube
(not included)
Nut
Friction Ring
Cone Washer
THERMAL MIXING MODELS
Flexible Hose
(not included)
Nut
Gasket
Controller
Water Inlet
Bracket
(Copper tube may be used in place of flexible hose)
III. 1
adapter
strainer
3/8”
compression nut
Supply Stop
min. 1-3/8”
(35mm)
Mounting
Bracket
Water
Inlet
Bracket
gasket
Mounting
nut
Gasket
Water Inlet
Bracket -
Side View
Water Inlet
Bracket -
Side View
Nut
Water Inlet
Bracket
Spout
gasket
Flex hose
Faucet Hole
1-3/8” (35mm)
Lock
Washer
ENGLISH
5
Install the Spout (continued)
STEP 8
To Install Deck-Mounted Models (Ill. 2):
Secure the spout to the countertop with the included
bracket and hexagonal nut. Make sure that the spout is
mounted with the tip directed towards the center of the
basin.
To Install Helix Wall-Mounted Models (Ill. 3 & 4):
NO TE: The addition of a 2 x 6” framing behind the
ENGLISH
marked locations and install the included wall
anchors. Fasten the spout securely to the wall
anchors with the provided Phillips screws.
spout installation location is highly recommended.
1. Drill a ¾” (19mm) diameter hole at the spout
mounting location for the supply hose and sensor cord to pass through.
2. Feed the supply hose and sensor cord through
the drilled hole and hold the mounting bracket
against the wall in the desired position. Mark
the location of the mounting bracket holes and
remove the spout.
3. Drill a 3/16” (5mm) diameter holes at the
4. Tighten the 3 small Phillips screws that secure
the spout to the mounting bracket, then handtighten the escutcheon to the bracket.
Ill. 2
Ill. 3
Ill. 4
SPOUT POSITION
IN THE CENTER
Drain
Basin Center
2 x 6
Framing
2 x 4
Studs
Spout
SPOUT POSITION
ON THE RIGHT
Drain
Basin Center
Finished Wall
3/4” Diameter
Hole for Anchors
3/16” Diameter
Holes for Anchors
Escutcheon
Spout
To Install Gooseneck Wall-Mounted Models (Ill. 5, 6 & 7):
NO TE: The addition of a 1 x 6” or plywood
bracing behind the mounting location is highly
recommended for drywall/hollow wall installations.
The overall maximum wall thickness is 2” (50mm).
1. Drill a 1-1/8” (29 mm) hole at the desired loca-
tion for the mounting bracket. Put the mounting
bracket through a hole in the wall with the set
screw hole located at 12 o’clock. Mark the location of the set screw hole on the wall and remove
the mounting bracket.
For sheet metal surface: Drill a 3/16” (4.8 mm) hole at
the marked location.
NO TE: Drill bits (not supplied) for hard materials
may be required.
For a drywall/hollow wall surface: Drill a 1/4”
(6.5 mm) hole at the marked location, and install the
included wall anchors.
NO TE: Confirmation of wall strength is highly
recommended before drilling.
2. Install the mounting bracket using the rubber
washer, brass washer, and both brass nuts
on back side of the installation surface.
Install the included set screw (for sheet metal
installation) or 30 mm machine screw (for drywall
installations).
3. Pass the hose and sensor cord through the
mount¬ing bracket, slide the spout base over
the mounting bracket and tighten the set screw
to secure the spout to the mounting bracket.
Hole for set screw/machine
Ill. 5
screw and wall
anchor
Hole for mounting bracket
Ill. 6
Plywood
(not required for sheet
metal installation)
Set Screw
(Sheet metal) or
Machine Screw
(Drywall/ Hollow
Wall)
Ill. 7
M5x30
Machine
Screw
and
Wall
Anchor
Set Screw
Drywall
15/16"
Brass Washer
Rubber Washer
1x6 or Plywood
Bracing
M5 Set
Screw
Mounting
Bracket
Ø 3/16” (sheet metal surface)
Ø 1/4” (drywall/hollow wall)
Ø 1-1/8"
Nuts (2)
Sheetmetal InstallationDrywall Installation
Thin Wall
(Sheet
Metal
Surface)
Mounting
Set Screw
Bracket
6
Install the Spout (continued)
To Install the Drain Assembly (Ryohan model only):
1. Install the main drain body, gasket, washer, and lock nut
in that order.
Gasket
Gasket
Washer
Lock Nut
Main Drain Body
Connect the Spout to the Controller
1. If the spout connecting hose is too long,
cut it to the appropriate length, making sure the end
is square. Do not cut the hose more than 4 inches
(see Ill. 1).
2. Push the spout connecting hose onto the outlet barb
of the controller and secure it with the hose clamp
(see Ill. 2). Make sure that the hose clamp is placed
fully against the controller.
3. Connect the backup battery connector (white) to the
controller (see Ill. 3).
IMPORTANT!
Wait 2 minutes before proceeding to the next step to
allow the internal circuitry to stablize.
Make sure there are no obstructions between the
sensor and the basin, then connect the spout sensor
connector (green) to the controller (see Ill. 3 & 4).
4. Confirm that the connections have been properly
made.
• The faucet will begin an automatic sensing range
adjustment immediately after the sensor connector
is plugged into the controller. During this process,
the red sensor light near the spout outlet will flash.
• Do not place your hands or other objects in front of
the sensor while the sensor light is flashing, as it will
interfere with the range adjustment process.
• If the sensor light continues to ash for more than
20 seconds, the spout direction will need to be
readjusted for proper operation. If adjustment is
necessary, you must do it within 10 minutes or the
adjustment process will end. To restart the process,
unplug the sensor connector for 10 seconds, then
reconnect it.
Ill. 1
Ill. 2
Spout
Connecting
Hose
Ill. 3
SINGLE
SUPPLY
MODELS
THERMAL
MIXING
MODELS
Sensor
Connector
(Green)
Cutting Length
Flexible Tube
Clamp
Sensor
Connector
(Green)
ENGLISH
90°
Spout Connecting
Hose
Spout Connecting
Hose
Hose
Clamp flush
with
controller
Backup Battery
Connector (White)
Backup Battery
Connector (White)
5. Double-check all connections, then reinstall the
controller cover, securing it with the screws.
WARNING: Draw the sensor cord from the bottom of the
controller while installing the controller cover to ensure
that the cord is not pinched.
Ill. 4
7
Sensor
Sensor
Light
Testing and Adjustment
Turn on the water supply.
Turn on the water supply at the stop valves and inspect all the
Flow Rate Adjustment.
IMPORTANT: The EcoPower Automatic Faucets must be used
ENGLISH
If flowrate adjustment is necessary because the wash basin
Temperature Adjustment (thermal mixing models only).
The water temperature has been factory set at 100°F (38°C,
NOTE: If turning the temperature control handle changes the
connections for any leaks (see Ill. 1).
with the stop valves fully opened whenever possible. Insufficient flow rate will result in power shortage and consumption of
the built-in backup battery.
is too small or the water pressure is too high, turn the stop
valve(s) clockwise to limit the flow. Confirmation of wash basin
specifications is highly recommended before installation of the
Automatic Faucet.
Max: 42°C ± 3°C). Depending on the supply water pressure and
other local conditions, the water temperature may not be kept
as specified. In such a case, adjust the temperature by turning
the temperature control handle (see Ill. 2).
temperature opposite of the direction indicated, make sure the
hot water supply is connected to the left inlet bracket.
Ill. 1
Ill. 2
Temperature
Control
Handle
Close
Stop Valve
Open
Hot
Cold
Hot
CARE & CLEANING
Spout and Sensor
IMPORTANT! Do not scratch the sensor when cleaning the
spout (see Ill. 1).
Avoid using any cleaning materials that may scratch the spout
surface.
Never use polishing powder, detergent that includeds coarse
particles, thinners, benzene, acids, alkaline detergents, or nylon
scrub brushes, as they can damage the surface of the spout.
To safely clean the surface, wipe it using a dampened soft cloth
with diluted dishwashing detergent and dry it with another soft
cloth. If this does not adequately clean the surface, wipe the
area with a neutral detergent and wet cloth.
Drain (Ryohan only)
To remove the drain cup for cleaning (see Ill. 2):
1. Pull the drain cup unit firmly to the drain part, then release it.
2. Turn the drain cup unit clockwise 45 degrees.
3. Pull the drain cup upwards and out.
NO TE: If the drain cup unit does not come out, put it back and
while turning it clockwise once again, slowly pull it out.
Ill. 1
Ill. 2
Cold
Temperature
Control
Handle
Sensor
Area
Outlet
Sensor
area
Outlet
Drain
Cup
Unit
Main
Drain
Body
8
PERIODIC MAINTENANCE
Check your faucet at least once a month for the following potential problems and to do the following maintenance procedures:
Inspect for Leakage
• Check all water connections for signs of leakage.
Tighten the Spout
• If the spout is loose, tighten the hexagonal nut underneath the spout for deck-mounted models.
• To tighten the Helix Wall-Mounted Spout:
1. Unscrew the escutcheon, tighten the three screws securing the mounting bracket to the wall and the three screws securing the spout to the mounting bracket.
2. Reinstall escutcheon.
• To tighten the Gooseneck Wall-Mounted Spout:
1. Turn off the water supply at the stop valves and disconnect the spout connecting hose from the controller.
2. Remove the spout from the mounting bracket by removing the set screw on the bottom of the spout base.
3. Tighten the set screw on the back of the spout, then reinstall the spout on the mounting bracket.
4. As required, ensure the set screw on the mounting bracket and mounting nuts behind the sink/wall (refer to “Install the
Spout” section) are tight.
Adjust the Temperature
• For thermostatic mixing models, turn the temperature control handle a few times a year. Buildup may form inside the
valve, resulting in impaired performance if maintenance is not regularly performed.
Ill. 1
Cleaning the Inlet Strainer and Nozzle
• When the inlet strainer is clogged, the ow rate will decrease. Decreased
flow rate can lead to insufficient power generation, which will deplete the
backup battery quickly.
• To clean the strainer (see Ill. 1):
1. Turn the water off at the stop valves.
2. Remove the strainer cover with the provided tool.
3. Pull out the strainer and clean it with a brush.
4. Re-install the clean strainer and open the stop valves.
Open
included
Tool
For Integrated Faucets
Close
Valve
Strainer
Strainer
Cover
Stop
Strainer
Brush
Adapter
ENGLISH
• To clean the nozzle (see Ill. 2):
1. Remove the nozzle from the spout with the suppplied tool.
2. Clean the nozzle with a soft brush to remove any dirt from the screen.
3. Re-install the nozzle in the spout.
9
Ill. 2
Open
Included
Tool
Stop
Valve
Close
Strainer
Brush
Spout
Nozzle
Spout
Nozzle
Water won’t begin
ENGLISH
Water won’t stop
Low flow rate.
Water temperature
is too high.
Water temperature
Water temperature
is not controlled
Short detection
TROUBLESHOOTING
ProblemCauseSolution
The surface of the sensor is dirty. Clean the surface of the sensor.
There is an obstruction in front of the sensor.Remove the obstruction.
The stop valve is turned off. Turn on the valve.
running.
running.
is too low.
properly.
range.
Backup battery connector is disconnected. Connect the backup battery connector.
The power generator and sensor connector is disconnected.Securely attach the connector(s).
Water supply is suspended.Wait until the water supply is restored.
The strainer or the regulating screen is clogged.Clean the strainer and the regulating screen.
The surface of the sensor is dirty. Clean the surface of the sensor.
There is an obstruction in front of the sensor.Remove the obstruction.
If the water continues to run after attempting the above solutions, turn off the stop valve.
The stop valve is not fully opened.Open the stop valve fully.
The strainer or the regulating screen is clogged.Clean the strainer and the regulating screen.
The temperature control handle is set at “H”.Set the temperature control handle to the middle point.
The stop valve connected to the cold-water supply is not fully
opened.
The temperature control handle is set at “C”. Set the temperature control handle to the middle point.
The stop valve connected to the hot water supply is not fully
opened.
The hot water supply temperature is lower than 120°F.Set the hot water supply temperature to 120°F.
One side of the stop valve is not fully opened.Open the stop valve fully.
The strainer or the regulating screen is clogged.Clean the strainer and the regulating screen.
The self-adjusting sensor may not work properly when strained
or blocked by water droplets.
Open the cold-water stop valve fully.
Open the hot water stop valve fully.
Clean the sensor surface.
SPECIFICATIONS
Power supplyHydropower Generation
Sensor Detection Range5-1/8’”~ 7-7/8” (130~200mm)
Sensor is self-adjusting.
Water Supply Pressure
Water Supply Connection
Inlet Temperature range
Ambient Temperature32~104°F (0~40°C)
HumidityMax. 90% RH
VARIED : 1.06 gallon per minute (4 L/min.), 0.8 gallon per minute (3 L/min.) and
Flow Rate*
Duration Time of Water Discharge*10 seconds
*Refer to Price Book or consult with a TOTO Rep. for model numbers, flow rate and water discharge duration of each model.
**Check your local plumbing codes.
Minimum required water pressure: 15 psi (100 kPa) (Flowing)
1. TOTO® warrants its electronic flush valves, faucets and soap dispensers (“Product”) to be free from defects in materials and
workmanship during normal use when properly installed and serviced, for a period of three (3) years from date of purchase.
This limited warranty is extended only to the ORIGINAL PURCHASER of the Product and is not transferable to any third
party, including but not limited to any subsequent purchaser or owner of the Product. This warranty applies only to TOTO
Product purchased and installed in North, Central and South America.
2. TOTO’s obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at TOTO’s
option, of the Product or parts found to be defective in normal use, provided that such Product was properly installed, used
and serviced in accordance with instructions. TOTO reserves the right to make such inspections as may be necessary in
order to determine the cause of the defect. TOTO will not charge for labor or parts in connection with warranty repairs or
replacements. TOTO is not responsible for the cost of removal, return and/or reinstallation of the Product.
3. This warranty does not apply to the following items:
a. Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
b. Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning,
or maintenance of the Product.
c. Damage or loss resulting from sediments or foreign matter contained in a water system.
d. Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous en-
vironment, or improper removal, repair or modification of the Product.
e. Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or
which the Product is not specified to tolerate.
f. Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over
time due to use, cleaning practices or water or atmospheric conditions, including but not limited to, the use of bleach,
alkali, acid cleaners, dry (powder) cleaners or any other abrasive cleaners or the use of metal or nylon scrubbers.
4. In order for this limited warranty to be valid, proof of purchase is required. TOTO encourages warranty registration upon
purchase to create a record of Product ownership at http://www.totousa.com. Product registration is completely voluntary
and failure to register will not diminish your limited warranty rights.
5. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO
STATE, PROVINCE TO PROVINCE OR COUNTRY TO COUNTRY.
6. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a TOTO service
facility together with proof of purchase (original sales receipt) and a letter stating the problem, or contact a TOTO distributor
or products service contractor, or write directly to TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (888) 295
8134 or (678) 466-1300, if outside the U.S.A. If, because of the size of the Product or nature of the defect, the Product
cannot be returned to TOTO, receipt by TOTO of written notice of the defect together with proof of purchase (original
sales receipt) shall constitute delivery. In such case, TOTO may choose to repair the Product at the purchaser’s location or
pay to transport the Product to a service facility.
ENGLISH
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER APPROPRIATE
ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL
PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL
OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL PURCHASER, OR FOR LABOR OR OTHER
COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT
SPECIFICALLY STATED ABOVE. IN NO EVENT WILL TOTO’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE
PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT
OF MERCHANTABILITY OR FITNESS FOR USE OR FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY
TO YOU.
11
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