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Installation Instructions / Warranty
Axor Citterio
39451001
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Axor Citterio Tub Filler
39451001
If measurement * is less than the air gap
required in your area, install this item with
extension 97686000 (sold separately).
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Technical Data
Operating pressure: max. 147 psi
Recommended operating pressure: 15 - 72 psi
Hot water temperature: max. 176° F*
Recommended hot water temp.: 120° F - 140° F*
Flow rate at 44 psi: approx. 5.8 gpm
Requires rough 10452181 (not included)
Hansgrohe single lever mixers can be used together with hydraulically and thermically controlled
continuous flow heaters if the flow pressure is at least 15 psi.
*Know and follow all applicable local plumbing codes when setting the temperature on the water heater. In
Massachusetts, the water heater may be set no higher than 112° F.
Installation
Turn the water off at the main before beginning!
Cut the plaster shield so that it extends 3/8”
above the surface of the finished floor.
Remove the flush housing screws with an 8 mm
Allen wrench (not included). Remove the flush
housing. Do not discard the screws!
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Put the tub filler on the rough (1).
Pivot the tub filler so that it faces the correct direction
(2).
Make sure that the tub filler is level (3).
Install the screws. Tighten them with an 8 mm Allen
wrench (4).
Seal the floor around the plaster shield with
waterproof sealant (1).
Lower the escutcheon to the floor (2).
Put the black rubber washer in one end of the hose.
Attach this end to the tub filler.
Put the screen washer in the other end of the hose.
Attach this end to the hand shower.
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3
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4
Put the hand shower in the holder.
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Replacement Parts
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1 handle 39091000
2 flange 96671000
3 nut 97157000
4 cartridge 96339000
5 aerator 13956000
6 diverter 97978000
7 diverter knob 96466000
8 hose 49” 28282000
9 screen washer 94246000
10 handshower 28531001
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8
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Troubleshooting
Fault Cause Remedy
Insufficient water - Screen washer dirty - Clean the screen washer be-
tween shower and hose
Handle stiff - Cartridge defective, calcified - Replace cartridge
Mixer dripping - Cartridge defective - Replace cartridge
Instantaneous heater didn’t work - Screen washer dirty - Clean or replace screen washer
User Instructions
Pivot the handle up to turn the water on. Turn it to the left to make the water warmer, to the right
to make it cooler.
Pull the diverter knob to divert the water to the handshower. The diverter will reset to the spout
position when the water is turned off.
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Cleaning Recommendation for Hansgrohe Products
Modern lavatory faucets, kitchen faucets, and showers consist of very different materials to comply with the needs of the
market with regard to design and functionality. To avoid damage and returns, it is necessary to consider certain criteria when
cleaning.
Cleaning Materials for Faucets and Showers
Acids are a necessary ingredient of cleaning materials for removing lime, however please pay attention to the following points
when cleaning faucets and showers:
• Only use cleaning materials which are explicitly intended for this type of application.
• Never use cleaning materials which contain hydrochloric, formic, phosphoric, or acetic acid, as they cause considerable
damage.
• Never mix one cleaning material with another.
• Never use cleaning materials or appliances with an abrasive effect, such as unsuitable cleaning powders, sponge pads,
or micro fiber cloths.
Cleaning Instructions for Faucets and Showers
Please follow the cleaning material manufacturer’s instructions. In addition, pay attention to the following points:
• Clean the faucets and showers as and when required
• Use the amount of cleaning product and the amount of time recommended by the manufacturer. Do not leave the cleaner
on the fixture longer than necessary.
• Regular cleaning can prevent calcification.
• When using spray cleaners, spray first onto a soft cloth or sponge. Never spray directly onto the faucet as droplets can
enter openings and gaps and cause damage.
• After cleaning, rinse thoroughly with clean water to remove any cleaner residue.
Important
Residues of liquid soaps, shampoos, and shower foams can also cause damage, so rinse with clean water after using.
Please note: if the surface is already damaged, the effect of cleaning materials will cause further damage.
Components with damaged surfaces must be replaced or injury could result.
Damage caused by improper treatment is not covered under the warranty.
Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This warranty is limited to
Hansgrohe products which are purchased by a consumer in the United States after March 1, 1996, and installed in either the United States or
Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only. This warranty is non-transferable.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material or workmanship
as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product or part of the product that proves defective
because of improper workmanship and/or material, under normal installation, use, service and maintenance. If Hansgrohe is unable to provide a
replacement and repair is not practical or cannot be timely made, Hansgrohe may elect to refund the purchase price in exchange for the return of
the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentences. If you are a
consumer who purchased the product for use primarily for personal, family, or household purposes, this warranty extends for as long as you
own the product and the home in which the product is originally installed. If you purchased the product for use primarily for any other purpose,
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including, without limitation, a commercial purpose, this warranty extends only (i) for 1 year, with respect to Hansgrohe and Commercial products,
and (ii) for 5 years, with respect to AXOR products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B. Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper maintenance, misuse, abuse,
negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning agents or “no-rinse” cleaning products, or the use of the
product in any manner contrary to the product instructions. (3) Conditions in the home such as excessive water pressure or corrosion.
C. Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty service, or for installation or reinstallation
of the product (including but not limited to proper packaging and shipping costs), or for installation or reinstallation of the product.
D. Accessories, connected materials and products, or related products not manufactured by Hansgrohe.
TO OBTAIN WARRANTY PARTS OR INFORMATION
Contact your Hansgrohe retailer, or contact Technical Service at:
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta GA 30004
Toll-free (800) 334-0455.
In requesting warranty service, you will need to provide
1. The sales receipt or other evidence of the date and place of purchase.
2. A description of the problem.
3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe Inc. 1492 Bluegrass Lakes
Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by Hansgrohe.
When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.
EXCLUSIONS AND LIMITATIONS
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS WARRANTY IS
THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY
OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES,
ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING MERCHANTABILITY).
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply
to you. This warranty gives you specific legal rights, and you may have other rights which vary from State to State. You may be required by
law to give us a reasonable opportunity to correct or cure any failure to comply before you can bring any action in court against us under the
Magnuson-Moss Warranty Act.
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible defect. Prior to installing,
always carefully study the enclosed instructions on the proper installation and the care and maintenance of the product. If you have questions at
any time about the use, installation, or performance of your Hansgrohe product, or this warranty, please call or write to us or call us toll-free at
800 334 0455.
Hansgrohe, Inc. • 1490 Bluegrass Lakes Parkway • Alpharetta, GA 30004
Tel. 770 360-9880 • Fax 770 360 9887
www.hansgrohe-USA.com
US - Installation Instructions • Part No. 90430321 • Revised 08/2007
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