Factory Direct Hardware 39400 User Manual

Installation Instructions / Warranty

Axor Citterio

39400XX1

2

Axor Citterio Tub Filler 39400XX1

Technical Data

Flow rate @ 45 psi 5.8 gpm
Maximum water pressure 145 psi
Recommended water pressure: 14.5 - 75 psi
Recommended hot water temp.: 120oF - 140oF*
Maximum hot water temp.: 176oF*

A check valve is built into the handshower outlet to prevent back siphonage.

This unit is not anti-scald. If anti-scald capability is required by local plumbing code, install with a
remote pressure balancing valve, such as Hansgrohe 13418181.

*Please know and follow all applicable local plumbing codes when setting the temperature on the water heater. In Massachusetts, the water heater
may be set no higher than 112oF.

Suggested Accessories (not included)

28276XX0 Techniflex 63” hose
38850001 Citterio handshower
27544XX0 Porter handshower holder

Roughing-in

Install 1/2” NPT female fittings, recessed 3/8” behind the finished wall for the hot and cold water
supplies. The hot and cold supplies should be between

Finish and seal the wall.

Flush the supply lines thoroughly of debris before installing the mixer. Damage to the mixer
caused by debris in the water line is not covered under the Hansgrohe warranty.

5 1/4” - 6 1/2”

apart on center.

Required for Installation (not included)

27 mm wrench
Teflon tape
waterproof bathroom sealant
Torpedo level or similar device

Installation

Wrap the threads on the offset adapters with several
layers of Teflon tape. Screw the offset adapters into
the female fittings.

Use the included gauge to adjust the spacing between
the offset adapters.

Use a level (not included) to make sure that the con­nectors are level. The back of each offset adapter
should be no more than 3/16” from the
finished wall.

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4

Seal the wall around the offset adapters with water­proof sealant.

Place the gasket over the adapters. Press the mixer
firmly over the adapters. Use the included 5 mm hex
wrench to tighten the screws.

Set the high temperature limit stop (optional).

User Instructions

Pull up on the handle to turn the water on. Pivot the handle to the right to obtain cooler water, to
the left to obtain hotter water.

When the water is turned on, it will come out through the spout. Pull out on the diverter to divert
the water to the handshower port.

When the water is turned off, the diverter will re-set to the spout position.

Adjust the High Temperature Limit Stop (optional)

Lift the handle (1). Push the screw cover through into
the handle with the 4 mm Allen wrench (2). Use the 4
mm allen wrench to loosen the handle screw 4 com­plete turns (3). Remove the handle (4).

Unscrew and remove the decorative nut cover.

Remove the handle screw (1).

Remove the green high temperature limit stop (2).
Replace it so that the pin goes into the hole for the
desired high temperature.

The temperatures shown in the diagram assume an
incoming hot water temperature of 140oF and an
incoming cold water temperature of 50o F.

Reinstall the decorative nut cover (1). Tighten the
handle screw 4 complete turns (2).

Replace the handle (1). Finish tightening the handle
screw (2). Install the screw cover (3).

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6

Replacement Parts

12

10

11

7

4

6

9

5

3

2

1

8

1 handle 39491XX0
2 flange 96395XX0
3 nut 96461000
4 cartridge 92730000
5 locking screw 96059000
6 seal 95008000
7 diverter knob 96466XX0
8 aerator 13956XX0
9 check valve 94074000
10 diverter 94077000
11 noise reduction (2 pc) 94073000
12 offset adapters (2 pc) 94136001

Cleaning Recommendation for Hansgrohe Products

Modern lavatory faucets, kitchen faucets, and showers consist of very different materials to comply with the needs of the
market with regard to design and functionality. To avoid damage and returns, it is necessary to consider certain criteria when
cleaning.

Cleaning Materials for Faucets and Showers

Acids are a necessary ingredient of cleaning materials for removing lime, however please pay attention to the following points
when cleaning faucets and showers:

• Only use cleaning materials which are explicitly intended for this type of application.

• Never use cleaning materials which contain hydrochloric, formic, phosphoric, or acetic acid, as they cause considerable

damage.

• Never mix one cleaning material with another.

• Never use cleaning materials or appliances with an abrasive effect, such as unsuitable cleaning powders, sponge pads,

or micro fiber cloths.

Cleaning Instructions for Faucets and Showers

Please follow the cleaning material manufacturer’s instructions. In addition, pay attention to the following points:

• Clean the faucets and showers as and when required

• Use the amount of cleaning product and the amount of time recommended by the manufacturer. Do not leave the cleaner

on the fixture longer than necessary.

• Regular cleaning can prevent calcification.

• When using spray cleaners, spray first onto a soft cloth or sponge. Never spray directly onto the faucet as droplets can

enter openings and gaps and cause damage.

• After cleaning, rinse thoroughly with clean water to remove any cleaner residue.

Important

Residues of liquid soaps, shampoos, and shower foams can also cause damage, so rinse with clean water after using.

Please note: if the surface is already damaged, the effect of cleaning materials will cause further damage.

Components with damaged surfaces must be replaced or injury could result.
Damage caused by improper treatment is not covered under the warranty.

Limited Lifetime Consumer Warranty

This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This warranty is limited to
Hansgrohe products which are purchased by a consumer in the United States after March 1, 1996, and installed in either the United States or
Canada.

WHO IS COVERED BY THE WARRANTY

This warranty extends to the original consumer purchaser only. This warranty is non-transferable.

WHAT IS COVERED BY THE WARRANTY

This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material or workmanship
as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product or part of the product that proves defective
because of improper workmanship and/or material, under normal installation, use, service and maintenance. If Hansgrohe is unable to provide a
replacement and repair is not practical or cannot be timely made, Hansgrohe may elect to refund the purchase price in exchange for the return of
the product.

LENGTH OF WARRANTY

Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentences. If you are a
consumer who purchased the product for use primarily for personal, family, or household purposes, this warranty extends for as long as you
own the product and the home in which the product is originally installed. If you purchased the product for use primarily for any other purpose,

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including, without limitation, a commercial purpose, this warranty extends only (i) for 1 year, with respect to Hansgrohe and Commercial products,
and (ii) for 5 years, with respect to AXOR products.

THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:

A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.

B. Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper maintenance, misuse, abuse,

negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning agents or “no-rinse” cleaning products, or the use of the
product in any manner contrary to the product instructions. (3) Conditions in the home such as excessive water pressure or corrosion.

C. Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty service, or for installation or reinstallation

of the product (including but not limited to proper packaging and shipping costs), or for installation or reinstallation of the product.

D. Accessories, connected materials and products, or related products not manufactured by Hansgrohe.

TO OBTAIN WARRANTY PARTS OR INFORMATION

Contact your Hansgrohe retailer, or contact Technical Service at:

Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta GA 30004
Toll-free [phone].

In requesting warranty service, you will need to provide

1. The sales receipt or other evidence of the date and place of purchase.

2. A description of the problem.

3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe Inc. 1492 Bluegrass Lakes
Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by Hansgrohe.

When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.

EXCLUSIONS AND LIMITATIONS

REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS WARRANTY IS
THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY
OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.

HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES,
ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING MERCHANTABILITY).

Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply
to you. This warranty gives you specific legal rights, and you may have other rights which vary from State to State. You may be required by
law to give us a reasonable opportunity to correct or cure any failure to comply before you can bring any action in court against us under the
Magnuson-Moss Warranty Act.

PRODUCT INSTRUCTIONS AND QUESTIONS

Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible defect. Prior to installing,
always carefully study the enclosed instructions on the proper installation and the care and maintenance of the product. If you have questions at
any time about the use, installation, or performance of your Hansgrohe product, or this warranty, please call or write to us or call us toll-free at
800 334 0455.

Hansgrohe, Inc. • 1490 Bluegrass Lakes Parkway • Alpharetta, GA 30004

Tel. [phone] • Fax [phone]

www.hansgrohe-USA.com

US - Installation Instructions • Part No. 90515401 • Revised 07/2007