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Installation Instructions / Warranty
Axor Citterio
39144XX1
Axor Citterio
39148XX1
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Axor Citterio Wall Mount Lav Mixer with Cross Handles 39144XX1
Axor Citterio Wall Mount Lav Mixer with Lever Handles 39148XX1
39144XX1 39148XX1
Technical Data
Flow rate @ 45 psi 2.2 gpm
Maximum water pressure 145 psi
Recommended water pressure: 14.5 - 75 psi
Recommended hot water temp.: 120oF - 140oF*
*Please know and follow all applicable local codes when setting the temperature on the water heater. In
Massachusetts, the water heater may be set no higher than 112oF.
Installation Consideration
For best results, this unit should be installed by a licensed, professional plumber.
Rough-in 10303181 must be installed, and the wall finished, prior to installation of this trim kit.
For the trim to fit properly, the outside surface of the finished wall must fall between the “minimum”
and “maximum” lines on the factory installed plaster shields on the rough-in. If the rough-in is too
far inside the wall, install extension kit 96259000 before attempting to install the handle trim.
No drain is included with this trim kit. Please consult the sink manufacturer regarding a suitable
drain for the specific sink used.
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Installation
Remove the inserts from the plaster shields.
Trim the plaster shields to 1/16” from the finished
wall.
Seal the wall around the plaster shields with
waterproof sealant.
Lever handle model (39148XX1) only: Use a
17 mm deep socket wrench to remove the cartridges
from the rough-in. Install the new ¼ turn ceramic
cartridges included with the trim kit. The new hot
cartridge is marked with notches on the wrench flats.
All models: Remove the plug from the spout port.
Install the handle slip coupling. Use a ruler to measure
a point on the coupling 3/8” from the surface of the
finished wall. Mark the coupling at that point. Cut
the coupling. Insert the extension spindle.
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Use a ruler to measure to a point on the extension
spindle ½” from the surface of the finished wall.
Mark the extension spindle at that point. Cut the
extension spindle. Push the handle into place.
The handle should be parallel to the floor.
If it is not, remove it.
Remove the handle insert from the handle. Turn it
slightly and reinsert it.
Replace the handle. It should now be parallel to the
floor.
Remove the handles.
Use a ruler to measure from the metal part of the spout
port to the outside edge of the plaster shield. Record
the measurement (“x”).
Add 1 7/8” to “x”. Record this measurement.
Measure the spout connector from the outlet end to a
point X + 1 7/8”. Mark the spout connector at this
point. Cut it. The total length of the spout connector
should be X + 1 7/8”.
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Wrap the threads on the spout connector with several
layers of Teflon tape. Screw the spout connector into
the port.
Measure the spout connector. It should extend from
the wall 1 3/8”
Connect the spout escutcheon and spout to the
baseplate. Use a 3 mm Allen wrench to tighten the
screws.
Push the baseplate assembly over the valves and
spout connector.
Hold the handle escutcheon in place on the baseplate.
Push the handle into place. Rotate the handle
base clockwise, until it threads down over the slip
connector.
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Tighten the spout set screw with a 3 mm Allen wrench.
Replacement Parts
12
11
10
14
16
15
1
5
9
3
1 handle, cross 39295XX0
2 handle, lever 39296XX0
3 seal 97530000
4 hot escutcheon 96759XX0
5 cold escutcheon 96758XX0
6 spout escutcheon 96760XX0
7 spout, 9” 97239XX0
8 aerator 13085XX0
9 handle fixing set 96392000
10 spout connector 97228000
11 hot cartridge 96351000*
7
6
4
13
8
2
12 cold cartridge 96350000*
13 set screw 97660000
14 o-ring, 16 x 2.5 98134000
15 baseplate 96757XXX
16 screw 97661000
XX = color
00 = chrome
82 = brushed nickel
*not included with 39144XX1
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Cleaning Recommendation for Hansgrohe Products
Modern sanitary faucetry and shower fixtures consist of very different materials to comply with the needs of the market with
regard to design and functionality.
To avoid damage and returns, it is necessary to consider certain points when cleaning:
Cleaning materials for faucets and shower products:
Acids are necessary ingredients of cleaning materials for removing lime. However, please pay attention to the following points
when cleaning faucets and shower products:
• Use only cleaning materials intended for the application.
• Never use cleaning materials which contain hydrochloric, formic, or phosphoric, or acetic acid, as these can cause
considerable damage.
• Do not mix one cleaning material with another.
• Do not use abrasives, such as cleaning powders, sponge pads, or microfiber cloths.
Cleaning Instructions for Faucets and Shower Products:
Please follow the cleaning material manufacturer’s instructions. In addition, please note the following:
• Clean your faucets and shower products as and when required.
• Follow the label instructions. Do not allow any cleaner to remain on the product for longer than necessary.
• Regular cleaning will prevent scale buildup and water spotting.
• When using spray cleaners, spray first onto a sponge or cloth. Do not spray directly onto the faucet or shower product
as drops could enter openings or gaps and cause damage.
• After cleaning, rinse thoroughly with clear water to remove any cleaner residue.
Important
Residues of liquid soaps, shampoos, and shower foams can also cause damage, so rinse with clean water after using.
Please note:
• If the surface is already damaged, the effect of cleaning materials will cause further damage.
• Components with damaged surfaces must be replaced, otherwise, this could cause injury.
• Damage caused by improper treatment will not be covered by our warranty.
Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This warranty is limited to
Hansgrohe products which are purchased by a consumer in the United States after March 1, 1996, and installed in either the United States or
Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only. This warranty is non-transferable.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material or workmanship
as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product or part of the product that proves defective
because of improper workmanship and/or material, under normal installation, use, service and maintenance. If Hansgrohe is unable to provide a
replacement and repair is not practical or cannot be timely made, Hansgrohe may elect to refund the purchase price in exchange for the return of
the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentences. If you are a
consumer who purchased the product for use primarily for personal, family, or household purposes, this warranty extends for as long as you
own the product and the home in which the product is originally installed. If you purchased the product for use primarily for any other purpose,
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including, without limitation, a commercial purpose, this warranty extends only (i) for 1 year, with respect to Hansgrohe and Commercial products,
and (ii) for 5 years, with respect to AXOR products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B. Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper maintenance, misuse, abuse,
negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning agents or “no-rinse” cleaning products, or the use of the
product in any manner contrary to the product instructions. (3) Conditions in the home such as excessive water pressure or corrosion.
C. Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty service, or for installation or reinstallation
of the product (including but not limited to proper packaging and shipping costs), or for installation or reinstallation of the product.
D. Accessories, connected materials and products, or related products not manufactured by Hansgrohe.
TO OBTAIN WARRANTY PARTS OR INFORMATION
Contact your Hansgrohe retailer, or contact Technical Service at:
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta GA 30004
Toll-free (800) 334-0455.
In requesting warranty service, you will need to provide
1. The sales receipt or other evidence of the date and place of purchase.
2. A description of the problem.
3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe Inc. 1492 Bluegrass Lakes
Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by Hansgrohe.
When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.
EXCLUSIONS AND LIMITATIONS
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS WARRANTY IS
THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY
OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES,
ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING MERCHANTABILITY).
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply
to you. This warranty gives you specific legal rights, and you may have other rights which vary from State to State. You may be required by
law to give us a reasonable opportunity to correct or cure any failure to comply before you can bring any action in court against us under the
Magnuson-Moss Warranty Act.
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible defect. Prior to installing,
always carefully study the enclosed instructions on the proper installation and the care and maintenance of the product. If you have questions at
any time about the use, installation, or performance of your Hansgrohe product, or this warranty, please call or write to us or call us toll-free at
800 334 0455.
Hansgrohe, Inc. • 1490 Bluegrass Lakes Parkway • Alpharetta, GA 30004
Tel. 770 360-9880 • Fax 770 360 9887
www.hansgrohe-USA.com
US - Installation Instructions • Part No. 90614801 • Revised 05/2007
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