Factory Direct Hardware 32310 User Manual

Installation Instructions / Warranty

Metris

31063XX1

Metris

31263XX1

Focus

31730001

Talis

32310XX1

2

Metris Widespread Lavatory Faucet 31063XX1
Metris Widespread Bidet Faucet 31263XX1
Talis S Widespread Lavatory Faucet 32310XX1
Focus Widespread Lavatory Faucet 31730XX1

31063XX1

31263XX1

Product Specification

Requires 1/2” supply lines (not included)
Max. mounting surface thickness 1 1/8”
Hole sizes in mounting surface
Spout 1 3/8”
Valves 1 1/4”
Max. incoming water pressure 145 PSI

Recommended incoming water pressure 22 - 72 PSI
Max. incoming hot water temp. 176oF*
Recommended incoming hot water temp. 120o - 140oF*
Max. flow rate 2.2 gpm

The bidet faucet is not suitable for use on vertical spray bidets.

This faucet may be used with a continuous flow water heater if the flow pressure is at least 20 PSI.

For best results, Hansgrohe recommends that this faucet be installed by a licensed, professional plumber.

*Please know and follow all applicable local codes when setting the temperature on the water heater. In Massachusetts, the water heater may be
set no higher than 112oF.

3

31730XX1

32310XX1

4

Installation

Remove the valve mounting nuts from the valves.

From below the mounting surface, push the valves up into
the holes. Install the mounting nuts on the valves.

Tighten the tensioning screws.

Place the handles over the valve mounting nuts. Tighten
the handles by rotating the escutcheons clockwise.

Install the spout. Tighten the mounting nut. Tighten the
tensioning screws.

5

Slide the 3/8” compression nuts and ferrules over the
ends of the hoses.

Connect the hoses to the valve outlets. Use two wrenches
so that the hoses do not twist or become loosened from
the spout tee.

Screw the connecting hoses into the spout tee.

Install the supply lines (not included).

Install the drain.

Turn on the water and check all connections for leaks.

6

Install the pop-up drain

Remove the plunger assembly.

Unscrew the drain outlet flange from the tee.

Unscrew the tailpiece from the tee. Wrap
the threads with two layers of Teflon tape and
replace.

Install the white, flexible sealing gasket on the
flange. Place it in the sink outlet.

From under the sink, install the black mack
gasket, white friction ring and retainer nut to the
flange. Do not tighten the nut against the bottom
of the sink at this time.

Thread the tee and tailpiece to the flange. The
pivot must face the faucet. If necessary,
turn the drain assembly.

Tighten the retainer nut.

Place the plunger assembly in the drain.

Install the horizontal rod so that the end goes
through the loop in the bottom of the height
adjuster.

Install and hand tighten the pivot ball nut.

Attach the swivel connector to the end of the
horizontal rod.

Attach the swivel connector to the end of the
vertical rod. Position as desired and tighten
with a small, flathead screwdriver.

plunger

flange

sealing gasket

mack gasket

friction ring

retainer nut

horizontal rod

height adjuster

pivot ball nut

swivel connector

vertical rod

tee

tailpiece

7

Replacement Parts

1 handle - hot 97503XX0
handle - cold 97502XX0
2 valve set 97960001
3 hot cartridge 94009000
4 cold cartridge 94008000
5 connection hose 94071001
6 3/8” compression ftg 88513000
7 aerator 13085000
8 pull rod 96657XX0
9 spout mounting kit 13961000
10 spout 97504XX0
11 spout escutcheon 97505XX0
12 o-ring 11 x 2 98127000
13 bidet spout 97506XX0
14 aerator 97360XX0
15 ball joint 97362XX0

XX = finish
00 = chrome
82 = brushed nickel

Metris

1

5

8

9

10

11

4

6

7

12

3

2

14

13

15

8

Talis

Focus

7

12

2

2

12

8

9

11

5

6

3

4

5

6

3

8

11

4

9

Cleaning Recommendation for Hansgrohe Products

Modern faucetry and shower products utilize a combination of materials to comply with the needs of the market with regard to
design and functionality.

To avoid damage, it is necessary to use some caution when cleaning. Damage caused by improper treatment is not covered
under the Hansgrohe warranty.

Cleaning Materials for Faucets and Showers

• To remove lime scale, use only products made specifically for that purpose. Always follow the manufacturer’s instructions
when using.

• Do not use cleaners that contain hydrochloric, formic, acetic, or phosphoric acids, as these will cause considerable
damage to finishes and to plastic components.

• Never mix cleaning materials.

• Never use cleaners containing abrasives. Do not use abrasive cleaning cloths, pads, or sponges.

Cleaning Procedures

• Clean your faucets and shower products as and when required. Regular cleaning will prevent scale buildup and water
spotting.

• Follow the label instructions. Do not allow any cleaner to remain on the product for longer than necessary.

• When using spray cleaners, spray first onto a sponge or cloth – do not spray directly onto the product.

• After cleaning, rinse thoroughly with clear water to remove any cleaner residue.

Important

• Soap and shampoo residue can also cause damage to the product. Rinse well with clean water after use.

• If the surface is already damaged, harsh cleaning materials will cause further damage.

10

Limited Lifetime Consumer Warranty

This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This
warranty is limited to Hansgrohe products which are purchased by a consumer in the United States after March 1, 1996, and
installed in either the United States or Canada.

WHO IS COVERED BY THE WARRANTY

This warranty extends to the original consumer purchaser only. This warranty is non-transferable.

WHAT IS COVERED BY THE WARRANTY

This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material
or workmanship as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product or part of
the product that proves defective because of improper workmanship and/or material, under normal installation, use, service
and maintenance. If Hansgrohe is unable to provide a replacement and repair is not practical or cannot be timely made,
Hansgrohe may elect to refund the purchase price in exchange for the return of the product.

LENGTH OF WARRANTY

Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two
sentences. If you are a consumer who purchased the product for use primarily for personal, family, or household purposes,
this warranty extends for as long as you own the product and the home in which the product is originally installed. If you
purchased the product for use primarily for any other purpose, including, without limitation, a commercial purpose, this
warranty extends only (i) for 1 year, with respect to Hansgrohe and Commercial products, and (ii) for 5 years, with respect to
AXOR products.

THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:

A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.

B. Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper

maintenance, misuse, abuse, negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning agents or
“no-rinse” cleaning products, or the use of the product in any manner contrary to the product instructions. (3) Conditions
in the home such as excessive water pressure or corrosion.

C. Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty service, or for

installation or reinstallation of the product (including but not limited to proper packaging and shipping costs), or for
installation or reinstallation of the product.

D. Accessories, connected materials and products, or related products not manufactured by Hansgrohe.

TO OBTAIN WARRANTY PARTS OR INFORMATION

Contact your Hansgrohe retailer, or contact Technical Service at:

Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta GA 30004
Toll-free [phone].

In requesting warranty service, you will need to provide

1. The sales receipt or other evidence of the date and place of purchase.

2. A description of the problem.

3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe Inc.
1492 Bluegrass Lakes Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by Hansgrohe.

11

When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.

EXCLUSIONS AND LIMITATIONS

REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER
THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES NOR AUTHORIZES
ANY PERSON TO CREATE FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.

HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY
(INCLUDING MERCHANTABILITY).

Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from
State to State. You may be required by law to give us a reasonable opportunity to correct or cure any failure to comply before
you can bring any action in court against us under the Magnuson-Moss Warranty Act.

PRODUCT INSTRUCTIONS AND QUESTIONS

Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible defect.
Prior to installing, always carefully study the enclosed instructions on the proper installation and the care and maintenance of
the product. If you have questions at any time about the use, installation, or performance of your Hansgrohe product, or this
warranty, please call or write to us or call us toll-free at 800 334 0455.

Hansgrohe, Inc. • 1490 Bluegrass Lakes Parkway • Alpharetta, GA 30004

Tel. [phone] • Fax [phone]

www.hansgrohe-USA.com

US - Installation Instructions • Part No. 90597301 • Revised 05/2007