FAAC 1802-082 User Manual

Owner’s Manual

1802 & 1802-EPD (Electronic Programmable Directory)
Telephone Entry Systems

DoorKing, Inc.

120 Glasgow Avenue

Inglewood, California 90301

U.S.A.

Phone: [phone]

Fax: [phone]
www.doorking.com

P/N 1802-065 REV C, 1/08
Copyright 2006 DoorKing, Inc. All rights reserved.

Page 2 1802-065-C-1-08

Use this manual with the following models only.

1802 and 1802-EPD Telephone Entry Systems with circuit board 1862-010, Rev L or higher.

DoorKing, Inc. reserves the right to make changes in the products described in this manual
without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions
or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to
this manual. This manual is copyrighted, all rights reserved. No portion of this manual may be
copied, reproduced, translated, or reduced to any electronic medium without prior written consent
from DoorKing, Inc.

NOTE: The log tables and resident instruction sheet (pages 50-53) may be copied as needed.

1802-065-C-1-08 Page 3

Page 4 1802-065-C-1-08

QUICK START

Mount the Telephone Entry S y stem. If the unit is being used to provide access through an

1
2
3

automated vehicular gate, the unit must be mounted at least 10-feet away from the gate.

See pages 11-13.

Connect 16 VAC power to term inals 13-14. Connect a dedicated touch-tone lo op- s tart
phone line to terminals 1- 2. Connect ground wire to terminal 3.
See pages 19-20.

Connect device(s) t o be a ctivated (gate operator, door strikes, etc.) to relay terminals as
required.
See pages 19-20.

4
5
6

7

Program a MASTER CODE ( Section 3.1.1) - Factory Default is 9999

1. Open the cabinet and turn the Master Code switch ON.

2. Enter a four-digit M as ter Code on the keypad and then press *.

3. Turn the Master Code switch OFF.

Set the DIRECTORY CODE Length ( S ection 3.2.1) - Factory Default is 3-digits

1. Press *20 and ente r the Master Code.

2. Enter the desired Directory Code length (1-2-3 or 4 digits) then press *.

Program Phone Numbers ( Section 3.2.2)

1. Press *01 and enter Master Code.

2. Enter a Directory Code t hen press *.

3. Enter a 7-digit Phone Numbe r then press *.

4. Repeat 2-3 to enter more numbers.

5. Press 0# TOGETHER when fi nished.

Adjustments ( Se ction 2.4)

1. Make a phone call.

2. Adjust microphone volum e**, speaker volume and feedback.

3. Have tenant press 9 to open door or gate.
** Rev H boards and higher only.

1802-065-C-1-08 Page 5

Table of Contents

Important Notices......................................................................................................................................................8

Important Information................................................................................................................................................9

Features ..................................................................................................................................................................10

Section 1 – Installation

1.1 Installation Guidelines ..............................................................................................................................11

1.2 Surface Mount..........................................................................................................................................12

1.3 Flush Mount..............................................................................................................................................13

1.4 Flush Mount Rough-in Box.......................................................................................................................14

1.5 Memory Chip Installation..........................................................................................................................15

1.6 Postal Lock Installation.............................................................................................................................16

Section 2 – Wiring & Adjustments

General Information..................................................................................................................................................17

2.1 Circuit Board Adjustments........................................................................................................................18

2.2 Wiring Diagram.........................................................................................................................................19

2.3 Main Terminal Description........................................................................................................................20

2.4 Adjustments

2.4.1 Speaker Volume.......................................................................................................................21

2.4.2 Microphone Volume .................................................................................................................21

2.4.3 Feedback..................................................................................................................................21

2.4.4 Click Sensitivity ........................................................................................................................21

2.4.5 Display Contrast.......................................................................................................................21

2.4.6 Master Code Switch.................................................................................................................22

2.4.7 Ring Pin....................................................................................................................................22

2.4.8 Handset / Hands Free..............................................................................................................22

Section 3 – Programming

General Information..................................................................................................................................................23

3.1 General Programming

3.1.1 Master Code.............................................................................................................................24

3.1.2 Single or Multiple Systems.......................................................................................................24

3.1.3 Relay Strike Time.....................................................................................................................24

3.1.4 Open Tone On or OFF.............................................................................................................24

3.1.5 Talk Time..................................................................................................................................25

3.1.6 Tone Open Numbers................................................................................................................25

3.1.7 Touch-tone / Rotary-dial...........................................................................................................25

3.1.8 Postal Switch............................................................................................................................26

3.1.9 Number of Rings to Answer .....................................................................................................26

3.1.10 PBX Line Access Code programming......................................................................................26

3.1.11 Star (*) Key Function................................................................................................................26

3.1.12 Keypad Function ......................................................................................................................27

3.1.13 System Stay On Line after Touch Tone...................................................................................27

3.1.14 Automatic Hang-up...................................................................................................................27

3.2 Phone Number Programming

3.2.1 Directory Code Length .............................................................................................................28

3.2.2 7-Digit Phone Numbers............................................................................................................28

3.2.3 Area Codes ..............................................................................................................................29

3.2.4 Phone Numbers with Area Code Reference............................................................................29

3.2.5 Deleting Individual Phone Numbers.........................................................................................29

3.2.6 Delete All Phone Numbers.......................................................................................................30

3.2.7 Display / Delete Phone Numbers.............................................................................................30

3.2.8 Display Phone Numbers with Known Directory Code..............................................................30

Page 6 1802-065-C-1-08

3.3 Programming Messages and Names (1802-EPD only)

3.3.1 Programming Letters and Numbers.........................................................................................31

3.3.2 Programming the Welcome Message......................................................................................32

3.3.3 Reset the Welcome Message to Default..................................................................................32

3.3.4 Programming the Instruction Message ....................................................................................33

3.3.5 reset the Instruction Message to Default..................................................................................33

3.3.6 Programming Names ...............................................................................................................34

3.3.7 Delete a Single Name ..............................................................................................................35

3.3.8 Delete ALL Names...................................................................................................................35

3.4 Entry Code Programming

3.4.1 Four-Digit Entry Code Programming........................................................................................36

3.4.2 Delete Individual Four-Digit Entry Codes.................................................................................36

3.4.3 Delete All Four-Digit Entry Codes ............................................................................................36

3.4.4 Four-Digit Entry Code Divide Number......................................................................................36

3.4.5 Five-Digit Entry Code Programming ........................................................................................37

3.4.6 Delete Individual Five-Digit Entry Codes..................................................................................37

3.4.7 Delete All Five-Digit Entry Codes.............................................................................................37

3.4.8 Five-Digit Entry Code Divide Number......................................................................................37

3.5 Time Functions Programming

3.5.1 Time Clock Programming.........................................................................................................38

3.5.2 Automatic Relay Activation Time Zones ..................................................................................38

3.5.3 Four-Digit Entry Code Time Zone ............................................................................................39

3.5.4 Five-Digit Entry Code Time Zone.............................................................................................39

3.5.5 Flash Entry Codes....................................................................................................................40

Section 4 – Operating Instructions

4.1 General Instructions

4.1.1 Guest Instructions ....................................................................................................................41

4.1.2 Responding to a Guest Call .....................................................................................................41

4.1.3 Using Entry Codes ...................................................................................................................41

4.2 System Administrator

4.2.1 Remote Programming..............................................................................................................42

4.2.2 Remote Relay Activation..........................................................................................................42

4.2.3 Relay Check.............................................................................................................................42

4.2.4 Entry Code Time Zone Enable / Disable..................................................................................43

4.2.5 Auto Relay Activation Time Zone Enable / Disable..................................................................43

4.3 Miscellaneous Operating Instructions

4.3.1 Switch Input Operation.............................................................................................................44

4.3.2 Talk Time..................................................................................................................................44

4.3.3 Line Sharing.............................................................................................................................44

4.3.4 Connection to a PBX................................................................................................................45

4.3.5 10-digit Dialing .........................................................................................................................45

Section 5 – Maintenance and Trouble Shooting

5.1 Replacement Parts...................................................................................................................................47

5.2 Trouble Shooting......................................................................................................................................47

5.3 Accessories..............................................................................................................................................49

5.4 Log Tables................................................................................................................................................50

Resident Data Sheets ..............................................................................................................................51

Resident Instruction Sheet .......................................................................................................................53

1802-065-C-1-08 Page 7

Important Notice
FCC – United States

This equipment has been tested and found to comply with the limits for a class A digital device,
pursuant to Part 15 of the FCC Rules and Regulations. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.

FCC Registration Number: DUF6VT-12874-OT-T

DOC - Canada

The Canadian Department of Communications label identifies certified equipment. This certification
means that the equipment meets certain telecommunications network protective, operational, and
safety requirements. The Department does not guarantee the equipment will operate to the users
satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using an
acceptable means of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to request the user to
disconnect the equipment.

Users should ensure, for their own protection, that the electrical ground connections of the power
utility, telephone lines, and internal metallic water pipe system, if present, are connected together.
This precaution may be particularly important in rural areas.

CAUTION: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.

DOC Registration Number: 1736 4528 A

Notice:

The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to
be connected to a telephone loop which is used by the device, to prevent overloading. The
termination on a loop may consist of any combination of devices subject only to the requirement that
the sum of the load numbers of all the devices does not exceed 100.

Notice:

DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that
are CSA listed to power the telephone entry system. 1802, 1803, 1808, 1810, 1814, 1815, 1818 and
all "P" series systems require a 16.5-volt, 20 VA transformer. The models 1816 and 1817 require a

16.5-volt, 40 VA transformer. The model 1812 requires a 24-volt, 20 VA transformer.

Listing:

This product has been tested to and found to be in compliance with the U.L 294 Safety Standard by
Intertek Testing Services NA Inc. (a Nationally Recognized Testing Laboratory) and is ETL listed.

Page 8 1802-065-C-1-08

Important Information

• Prior to beginning the installation of the telephone entry system, we suggest that you become
familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help
insure that you installation is performed in an efficient and professional manner.

• The proper installation of the telephone entry panel is an extremely important and integral
part of the overall access control system. Check all local building ordinances and building
codes prior to installing this system. Be sure your installation is in compliance with local
codes.

• When used to control a door or pedestrian gate, try to locate the telephone entry system as
near as possible to the entry point. The unit should be mounted on a rigid wall to prevent
excessive shock and vibration from closing doors or gates. Continuous vibration and shock
from slamming doors or spring-loaded pedestrian gates will damage the circuit board. Under
no circumstances should the unit be mounted directly to a moving door or gate.

• ADA mounting requirements for door control. The mounting of the unit shall be in such a
way that the LCD display is positioned so that it is readily visible to and usable by a person
sitting in a wheelchair with an approximate eye level of 45 inches and shall comply with the
following requirements:

1. If mounted vertically or tipped no more than 30 degrees away from the viewer, the

center line of the LCD

2. If the clear floor space allows only forward approach to the system, the maximum

high forward reach allowed is 48 inches above grade to the top of the keypad.

3. If the high forward reach to the system is over an obstruction of greater than 20

inches but less than 25 inches, the maximum high forward reach allowed is 44 inches
above grade to the top of the keypad.

4. If the clear floor space allows parallel approach by a person in a wheelchair, the

maximum high side reach shall be 54 inches above grade to the top of the keypad.

5. If the high side reach is over an obstruction of 24 inches or less, the maximum high

side reach allowed is 46 inches above grade to the top of the keypad.

• When used to control a vehicular gate with an automatic gate operator, the telephone
entry system must be mounted a minimum of ten (10) feet away from the gate and gate
operator, or in such a way that a person cannot operate the entry system and/or touch
the gate or gate operator at the same time.

shall be located a maximum of 52 inches above grade.

• Be sure that the system is installed so that it is not directly in the traffic lane. Goose neck
mounting post and kiosks work well for these type systems. When planning where to locate
the system, take into consideration traffic lane layouts, turn around lanes for rejected access,
conduit runs, power availability, etc.

• Environmental factors must also be taken into account. Surface mount units are designed for
direct outdoor installations, however it is preferable to protect them from direct exposure to
driven rain or snow whenever possible. Flush mount and wall mount units must be protected
from direct exposure to the elements. Be sure that ample lighting is provided so that guest
can read both the directory and the operating instructions at night.

• This telephone entry system contains a number of static sensitive components that can be
damaged or destroyed by static discharges during installation or use. Discharge any static
prior to removing the circuit board from the lobby panel by touching a proper ground device.

• Instruct the end user to read and follow these instructions. Instruct the end user to
never let children play with or operate any access control device. This Owner’s
Manual is the property of the end user and must be left w ith them when installation is
complete.

1802-065-C-1-08 Page 9

Features

• 1802-EPD has a built-in electronic directory using a 16-character LCD displ ay.

• Simple to use A and Z scroll buttons - Big CALL button to simplify use (EPD model only).

• 1802 can provide service for up to 1000 residents. 1802-EPD provides service for up to 100

residents.

• 1802 and 1802-EPD are programmed from the front keypad. 1802 can be programmed
remotely using a touch-tone telephone.

• System keypad will emit DTMF tones after a call is answered allowing the system to be used
with auto-attendants, answering machines, etc.

• Directory codes can be set from 1 to 4 digits in length and can be randomly assigned.

• 15 programmable area codes allow the system to be used in areas requiring 10 and 11-digit

dialing.

• Two internal relays allow the system to control a main entry point plus an additional entry
point.

• Built in time clock provides hold open time zones, entry code time zones and “Flash” entry
codes.

• 5-digit entry codes available for special needs.

• Programmable switch inputs can be set to activate a relay or to dial a preprogrammed phone

number.

Page 10 1802-065-C-1-08

SECTION 1 - INSTALLATION

Order your telephone line at least two weeks prior to the planned installation date. This will assure
that a phone line is available when the unit is installed. The telephone company will require the
following information from you:

Type: Touch Tone, Loop Start
Ringer Equivalence: 0.0 A
Jack Type: RJ11C
FCC Registration (US): DUF6VT-12874-OT-T
DOC (Canada): 1736 4528 A
Electrical Listing: Complies with U.L. 294 - ETL Listed

CALLER ID: You may want to consider ordering caller ID blocking from the telephone company for
the entry system phone line. Without caller ID blocking, tenants with the proper phone equipment will
be able to identify the telephone number that the entry system is installed on. This may or may not
be desirable.

1.1 Installation Guidelines

1. Open the cabinet of the telephone entry system and disconnect the keypad ribbon cable

from the main circuit board.

2. Remove the 6-32 x 1/2 round head screws from the upper corners of the circuit board.

3. Remove the circuit board by gently pulling it out of the main terminal edge connector.

CAUTION - the circuit board contains static sensitive components. Discharge any static
electricity from your hands by touching a proper ground device before removing the
circuit board. Place the circuit board where it will not be damaged.

4. Mount the cabinet of the telephone entry system. Be sure that mounting screws do not

protrude into the cabinet where they could cause a short on the back of the circuit board.
Make any necessary conduit connections.

5. Route wiring into the cabinet. Do not apply any power at this time.

6. Clean out the cabinet. Be sure that all dirt, metal and/or wood debris is removed from the

cabinet and that the terminal strip edge connector is clean and free of any loose particles.

7. Re-install the circuit board into the cabinet by gently pushing the circuit board terminals

into the edge connector. CAUTION - the circuit board contains static sensitive
components. Discharge any static electricity from your hands by touching a proper
ground device before removing the circuit board.

8. Secure the circuit board to the cabinet using the screws removed in step 2.

9. Plug the keypad ribbon cable into the circuit board. The cable points down.

WARNING! If this entry system is used to control a vehicular gate with an
automatic gate operator, the entry system must be mounted a minimum of
ten (10) feet away from the gate and gate operator, or in such a way that a
person cannot operate the entry system and touch the gate or gate operator
at the same time.

1802-065-C-1-08 Page 11

1.2 Surface Mount Only

Surface mount units can be mounted directly to a wall or pilaster, or can be post mounted using a
DoorKing mounting post (p/n 1200-045 and 1200-046). Be sure the unit is mounted securely and is
not subject to vibration from closing doors or gates.

WARNING! If this entry system is used to control a vehicular gate with an
automatic gate operator, the entry system must be mounted a minimum of
ten (10) feet away from the gate and gate operator, or in such a way that a
person cannot operate the entry system and touch the gate or gate operator
at the same time.

1802 Surface Mount Housing

5.0

.875 D

.875 D

6.50

1.75

1.75

.875

1.625

12

3.375

DOORKING, INC., INGLEWOOD, CA 90301

1802 Surface Mount Case

Title:

9/03

Date: Dwg. No.

M1800-065-9

Rev.

A

Page 12 1802-065-C-1-08

1.3 Flush Mount Only

The 1802 flush mount unit can be used in outdoor applications. The 1802 rough-in box (page 21) is
included with the 1802 flush system. Be sure the unit is mounted securely and is not subject to
vibration from closing doors or gates.

WARNING! If this entry system is used to control a vehicular gate with an
automatic gate operator, the entry system must be mounted a minimum of
ten (10) feet away from the gate and gate operator, or in such a way that a
person cannot operate the entry system and touch the gate or gate operator
at the same time.

1802 Flush Mount Housing

3.25

.875 D

.875 D

8.375

1.75

1.625

14

12

DOORKING, INC., INGLEWOOD, CA 90301

1802 Flush Mount Case

Title:

5/05

Date:

Dwg. No. Rev.

M1800-065-13

A

1802-065-C-1-08 Page 13

1.4 Flush Mount Rough-in Box

The flush mount rough-in box simplifies flush mount installations.

1802 Flush Mount Rough-in Box

1.25D

3.0

6.875

1.25

12.5

3.375

1.75

DOORKING, INC., INGLEWOOD, CA 90301

1802 Flush Mount Rough-in Box

Title:

5/05

Date:

Dwg. No. Rev.

M1800-065-14

A

Page 14 1802-065-C-1-08

1.5 Memory Chip Installation

The telephone entry system is shipped with a memory chip packaged in a separate box inside the
shipping container. The memory chip must be installed for the telephone entry system to opera te.

Note: This section does not apply to the 1802-EPD model, w hich is shipped with the memory
chip installed.

CAUTION!! Do not install the memory chip with power to the telephone entry system turned
on. Attempting to install the memory chip with power on will irrevocably damage the chip.

CAUTION!! The memory chip is a static sensitive component. Discharge any static electricity
from your hands by touching a proper ground device before removing the control board.
Handle the memory chip with care.

1. The large memory chip socket is colored blue and is located on the right hand side of the

circuit board. Be sure that the handle is in the un-locked position (towards the left). Be
sure that power to the telephone entry system is off.

2. Carefully insert the memory chip into the socket. The small half circular indentation on

the chip must be at the top. CAUTION: Installing the memory chip upside down will
cause permanent damage to the chip. Be sure that the memory chip is seated correctly
in the socket.

3. Move the lever on the chip socket to the locked position (towards the right).

1802-065-C-1-08 Page 15

1.6 Postal Lock Installation

At some locations, such as gated communities, it will be necessary to provide access to the mail
carrier so that they can deliver the mail. Mail carrier access will be provided by the installation of an
Arrow Postal Lock. This is the same lock that the Post Office uses for gang mailboxes. These locks
are not available to the public. The installer or the building owner/manager will have to call the Post
Office and arrange for the installation of this lock into the telephone entry system.

Prior to installation of the postal lock, be sure power to the telephone entry system is turned off.

1. Remove the hole plug on the faceplate of the telephone entry system.

2. Cut the wire tie wrapped around the micro switch next to the postal lock access hole.

3. Remove the two hex nuts from the postal lock-mounting studs. Mount the postal lock

on the two studs and secure with the hex nuts.

When the lock is installed, check to be sure that the pawl of the lock, in its extended position, is
depressing the micro switch (the micro switch is wired normally closed). When the mail carrier inserts
his key and turns the postal lock, the pawl is withdrawn and the micro switch will activate the relay
that has been programmed for this function for the programmed strike time.

Postal Lock Installation Detail

2

Micro-switch is wired Normally Closed. Switch is

1

held “open” by tie-wrap or postal lock.

Cut tie-wrap only if postal lock is installed.

2

Micro-switch is pre-wired. Controller terminals are

3

shown for clarification only.

Postal lock supplied by others.

4

Common to Terminal 8
Normally Closed to Terminal 4

1

3

4

DOORKING, INC., INGLEWOOD, CA 90301

Postal Lock Installation Detail

Title:

Date: Dwg. No.

3/03

M1800-065-8

Rev.

A

Page 16 1802-065-C-1-08