FAAC 0-205679 User Manual

prox.pad

TM

plus Access
System Installation/
Programming Manual

This equipment is designed to be installed and serviced by security and lock
industry professionals.

Service Company, Put Contact Information Here:

Company Name:

Service Number:

Access system programming: This access system possesses serial com-

munications capability and can be managed as part of an overall access
control system with Hub Manager Professional
cover for system requirements.

Optional Keypad Programming: The prox.pad plus unit can be pro­grammed manually using the keypad on each unit and without the use of a
personal computer (PC) and software. This manual contains the optional key­pad programming instructions. Keypad programming can be helpful to get a
door or doors up and running prior to having the availability of the host com­puter. In all cases, the personal computer programming options supersede
the keypad programming options.

Part No. 6105679, Rev. 1.1 PPP, D4b

TM

software. See the inside

Access system programming - System Requirements

• Hub Manager Professional

(part number HUBSWR includes software installation instructions)

PC Hardware Requirements

TM

access control software version 5 or higher

• IBM-compatible Pentium-class computer

• 30MB available hard disk space

• VGA monitor or better, 800 x 600 resolution recommended

• CD-ROM or DVD-ROM drive

• Mouse

Operating System List

• Windows 98; Windows 2000; Windows XP

PPP, D4b Part No. 6105679, Rev. 1.1

Table of Contents

Chapter 1: Introduction

1.1 About this Manual ............................................... 1-1

1.2 Safety Warnings and Cautions..........................1-1

1.3 Design Change Disclaimer................................. 1-1

1.4 Reproduction Disclaimer.................................... 1-1

1.5 Technical Support-Service Company............... 1-1

1.6 Technical Support-End User..............................1-1

1.7 Warranty................................................................ 1-2

1.8 Items Supplied from the Factory ...................... 1-3

1.9 Items the Installer Must Supply........................1-3

1.10 General Description........................................... 1-4

1.11 prox.pad plus Operation .................................. 1-6

Chapter 2: Installation

2.1 Installation Configurations................................. 2-1

2.2 Other Installation Considerations..................... 2-2

2.2.1 Power Supply/Current Requirem ents ....... 2-2

2.2.2 Gang Box and Mounting............................. 2-2

2.2.3 Mounting the Unit on Metal.......................2-2

2.2.4 RF Interference .............................................. 2-2

2.3 Checking the Cables............................................ 2-3

2.4 Mounting the prox.pad plus Unit .................... 2-7

2.4.1 Performing a Wall Mounted Installation.. 2-7

2.4.2 Performing a Glass Mounted Installation. 2-9

2.4.3 Performing a Secure Installation ................2-11

2.5 Inserting Circuit Boards...................................... 2-15

2.6 Defaulting prox.pad plus Memory................... 2-16

prox.pad plus Install/Program. Manual, PPP, D4b iii
Part No. 6105679, Rev. 1.1

Table of Contents

Chapter 3: Wiring

3.1 Wiring the prox.pad plus Unit...........................3-1

3.1.1 Wiring the Door Contact Input...................3-1

3.1.2 Wiring the AUX Relay for Use as Alarm

Shunt .........................................................................3-3

3.1.2.A Wiring the Alarm Shunt Relay...........3-3

3.1.3 Wiring the AUX Relay for Use as Forced

Door...........................................................................3-5

3.1.2.A Wiring the Forced Door Relay ...........3-5

3.1.4 Wiring the AUX Relay for Use as

Propped Door ..........................................................3-7

3.1.3.A Wiring the Propped Door Relay ........3-7

3.1.5 Wiring the REX Switch (Request to Exit) ..3-9

3.1.6 Wiring the Main Relay..................................3-11

3.2 prox.pad plus Communications ........................3-13

3.3 Networking Multiple prox.pad plus Units

Together .......................................................................3-14

3.4 Testing the prox.pad plus ...................................3-16

3.4.1 Testing the Controller/Keypad....................3-16

Chapter 4: Programming

4.1 Programming Overview .....................................4-1

4.1.1 Programming from the Keypad..................4-2

4.1.1.A Master Code (User Location #1) .......4-2

4.1.1.B Supervisor Code (User Location #2).4-3

4.1.1.C Master Code and Supervisor Code

Special Features..................................................4-3

4.1.1.D prox.pad plus Default Settings ..........4-4

4.1.1.E Resetting the Master Code and

System Defaults Only .......................................4-6

4.1.1.F Erasing Entire Memory/Resetting

System Defaults..................................................4-7

iv prox.pad plus Install/Program. Manual, PPP, D4b

Part No. 6105679, Rev. 1.1

Table of Contents

4.2 Programming Users.............................................4-8

4.2.1 Adding New or Changing Existing

Codes/Cards ............................................................ 4-8

4.2.2 Programming Code and Card Options .... 4-8

4.2.2 Programming User Types............................ 4-9

4.2.2.A Programming User Data,

Command 50, Full Format .............................. 4-10

4.2.2.B Quick Program Feature ....................... 4-11

4.2.2.C Programming Code ONLY Use . ....... 4-11

4.2.2.D Programming Code AND Card

Use ....................................................................... 4-11

4.2.2.E Programming Card ONLY Use .........4-12

4.2.2.F Programming Code OR Card............. 4-12

4.2.3 Batch Load Cards by Presentation............. 4-13

4.2.4 Enabling/Disabling Users Command ........4-14

4.2.5 Batch Load Cards Manually (without

presentation) .......................................................... 4-15

4.2.6 Block Delete of Users ...................................4-16

4.2.7 Deleting Users ............................................... 4-16

4.3 Programming Outputs........................................ 4-17

4.3.1 Changing the Lock Output Time............... 4-17

4.3.2 Assigning Outputs ........................................ 4-17

4.3.3 Setting Propped Door Output Time .........4-19

4.3.4 Setting Forced Door Output Time............. 4-19

4.4 Programming Keypad Options and

Parameters................................................................... 4-20

4.4.1 User Lockout Option.................................... 4-20

4.4.1.A Lockout By Location............................ 4-20

4.4.1.B Lockout By Group................................ 4-21

4.4.2 TimeZone/Holiday Features........................ 4-22

4.4.2.A Midnight Crossing TimeZones .......... 4-23

4.4.2.B Holidays ................................................. 4-24

4.4.2.C Daylight Savings Time ........................ 4-24

prox.pad plus Install/Program. Manual, PPP, D4b v
Part No. 6105679, Rev. 1.1

Table of Contents

4.4.2.D Leap Year ...............................................4-25

4.4.2.E Time/Date Set.........................................4-25

4.4.3 Turning Visual LED/Keypress Indicator

ON/OFF....................................................................4-25

4.4.4 Turning Audio Keypress Feedback

ON/OFF....................................................................4-26

4.4.5 Error Lockout .................................................4-27

4.4.6 Timed Anti-Passback.....................................4-28

4.5 Using the Printing Features................................4-30

4.5.1 Selecting Transaction Log Information......4-30

4.5.2 Printing a Transaction Log...........................4-31

4.5.2.A Programming a Transaction Dump

Code .....................................................................4-32

4.5.2.B Printing a Transaction Log

Manually..............................................................4-32

4.5.2.C Erasing a Transaction Log...................4-33

4.5.2.D Printing a Programmed Users List....4-33

4.6 Programming Commands ..................................4-35

Chapter 5: Troubleshooting

5.1 Before Calling IEI .................................................5-1

5.2 Flow Charts ...........................................................5-4

5.3 Performing Power Supply Integrity Test.........5-6

5.4 Correcting Possible Water Problems.................5-9

5.4.1 Silicone.............................................................5-9

5.4.2 Wire Run .........................................................5-9

Chapter 6: Miscellaneous
Information

6.1 Customer Service Policy......................................6-1

6.2 RMA Policy ............................................................6-2

vi prox.pad plus Install/Program. Manual, PPP, D4b

Part No. 6105679, Rev. 1.1

List of Illustrations

Figure 1-1 RS-485 Configuration.........................1-5

Figure 1-2 LAN/WAN Configuration.................1-5

Figure 2-1 prox.pad plus Wiring Harness.........2-3

Figure 2-2 Identifying Pin Connectors ..............2-4

Figure 2-3 Performing a Wall Mounted

Installation...........................................2-8

Figure 2-4 Performing a Glass Mounted

Installation...........................................2-10

Figure 2-5 Performing a Secure Installation .....2-12

Figure 2-6 Removing/Inserting Printed Circuit

Board ....................................................2-15

Figure 2-7 Program Button Location on Main

Circuit Board ....................................... 2-17

Figure 3-1 Wiring the Door Contact Input .......3-2

Figure 3-2 Wiring the Aux Relay for Alarm

Shunt Operation.................................3-4

Figure 3-3 Wiring the Aux Relay for Forced

Door Alarm..........................................3-6

Figure 3-4 Wiring the Aux Relay for Propped

Door Alarm..........................................3-8

Figure 3-5 Wiring the REX Switch .....................3-10

Figure 3-6 Electric Strike (Fail Secure)

Wiring Diagram.................................. 3-11

Figure 3-7 MagLock (Fail Safe) Wiring

Diagram................................................3-12

Figure 3-8 Connecting the prox.pad plus to a

PC COM Port ......................................3-13

Figure 3-9 Connecting the prox.pad plus to a

Network ...............................................3-14

Figure 3-10 Networking Multiple prox.pad

plus Units Together ...........................3-15

prox.pad plus Install/Program. Manual, P PP, D4b vii
Part No. 6105679, Rev. 1.1

List of Illustrations/List of Tables

List of Tables

Table 1-1 prox.pad plus Specifications............ 1-7

Table 2-1 prox.pad plus Pin Connections....... 2-5

Table 2-2 IEI-Supplied Parts/Optional Items.. 2-6

Table 4-1 prox.pad plus Default Settings........ 4-4

Table 4-2 prox.pad plus LED Indicators/

Table 4-3 prox.pad plus User Types ................ 4-9

Table 5-1 Troubleshooting Chart...................... 5-2

Sounder Operations .......................... 4-5

viii prox.pad plus Install/Program. Manual, PPP, D4b

Part No. 6105679, Rev. 1.1

Chapter 1:
Introduction

1.1 About this
Manual

1.2 Safety
Warnings and
Cautions

1.3 Design
Change
Disclaimer

1.4 Reproduction
Disclaimer

1.5 Technical
Support-Service
Company

This manual is designed for installers and users of the
International Electronics prox.pad plus Access System.

When handling the main printed circuit board, to
guard against possible static discharges, touch a
grounded object BEFORE touching the prox.pad plus
unit. Static shock can render the product unusable.

Due to design changes and product improvements,
information in this manual is subject to change without
notice. IEI assumes no responsibility for any errors t hat
may appear in this manual.

Neither this manual nor any part of it may be repro­duced, photocopied, or electronically transmitted in
any way without the written permission of IEI.

To contact IEI’s Technical Support department, call
1-800-343-9502 between 8:00 a.m. - 7:00 p.m. (Eastern
Standard Time), Monday through Friday. Questions
can also be submitted through our website at
www.ieib.com.

1.6 Technical

Contact your service company.

Support-End User

prox.pad plus Install/Program. Manual, PPP, D4b 1-1
Part No. 6105679, Rev. 1.1

Chapter 1: Introduction 1.7 Warranty

1.7 Warranty

International Electronics Inc. (IEI) warrants its prod­ucts to be free from defects in material and workman­ship when they have been installed in accordance with
the manufacturer’s instructions and have not been
modified or tampered with. IEI does not assume any
responsibility for damage or injury to person or prop­erty due to improper care, storage, handling, abuse,
misuse,normalwearandtear,oranactofGod.

IEI’s sole responsibility is limited to the repair (at IEI’s
option) or the replacement of the defective product or
part when sent to IEI’s facility (freight and insurance
charges prepaid) after obtaining IEI’s Return Material
Authorization. IEI will not be liable to the purchaser
or any one else for incidental or consequential dam­ages arising from any defect in, or malfunction of, its
products.

Except as stated above, IEI makes no warranties, either
expressed or implied, as to any matter whatsoever,
including, and without limitation to, the condition of
its products, their merchantability, or fitness for any
particular purpose.

Warranty Periods Are:

1 Year PowerKey
2 Years Door Gard & Secured Series

Products
2 Years prox.pad and prox.pad plus
2 Years LS Series
2 Years Glass Break
5 Years ‘e’ Series Keypads
2 Years Network Gateway

All products have date code labeling to determine the
warranty period. A 90-day grace period is added to all
products to account for shelf life.

1-2 prox.pad plus Install/Program. Manual, PPP, D4b

Part No. 6105679, Rev. 1.1

1.8 Items Supplied from the Factory Chapter 1: Introduction

1.8 Items Supplied
from the Factory

1.9 Items the
Installer Must
Supply

The following items are supplied from the factory with
the initial prox.pad plus shipment.

• Controller with Keypa d, Faceplate, Request to Exit

(REX) button (also called the “Filler Piece”), three Wire
Harnesses, and various installation Screws.

For each initial prox.pad plus unit installation, the
installer must supply the following items:

• Theprox.padplusunitworkswiththesefourtypesof

cards:

– Prox Card II
– IsoProx II
– Duo Prox II
– Proxkey FOB

• a filtered and regulated 12VDC power supply

• the appropriate installation electrical tools

• the recommended remote a ntenna cable

[ALPHA 1174C (22AWG) 4-wire, stranded] (this is re­quired ONLY if you choose to remote the antenna a
maximum 10 feet away from the keypad/controller)

• RS-485 cable (24AWG), shielded, two twisted-pair tele-

phone cable with a shunt capacitance of
16 pF/Ft (required only when using software)

• power supply cable (18AWG-22AWG) 2-wire stranded

(depends on distance)

• door lock cable (18AWG-22AWG) 2-wire stranded (de-

pends on distance)

• door monitor cable (18AWG-22AWG) 2-wire stranded

(depends on distance)

• REX cable (if using remo te switch) 2-wire stranded

• For PC programmed and managed systems (not re-

quired in applications where programming is accom­plished at the prox.pad plus keypad):

– Hub Manager™ Professional access control soft-

ware version 5 or higher with PC meetings re­quirements shown on inside of front cover

– RS-232 to RS-485 interface installed on the PC

COM port, which converts RS-232 c ommunica­tions to RS-485 (IEI model IEI232-485; part
number 0295093)

prox.pad plus Install/Program. Manual, P PP, D4b 1-3
Part No. 6105679, Rev. 1.1

Chapter 1: Introduction 1.10 General Description

1.10 General
Description

The prox.pad plus unit is a single door access system
that is programmed and managed from a personal
computer using Hub Manager Professional software
(version 5 or higher). The prox.pad plus unit is
equipped with RS-485 communications, which allow
up to 32 prox.pad plus doors to be networked together.
Connectivity options include direct connection to a
personal computer (PC) com port using the IEI 232 to
485 converter as well as LAN/WAN connectivity using
the network gateway for IEI access systems.

The prox.pad plus unit is unique in that no separate
controller is needed and there is no need to run cables
from a reader to a control. The unit is self-contained
and includes built in HID proximity and IEI keypad
readers as well as the controller.

Separate options include the prox.pad plus power sup­ply, which provides additional security with a tamper
circuitthatpreventslockreleaseshouldthecasebe
pried open. In addition, the prox.pad plus unit can be
programmed manually with the unit’s keypad. Impor­tant features include:

• Managed with Hub Manager™ Professional access soft-

ware

• 32 doors per site

• No separate control to install

• Eliminate costly reader wiring

• 2000 users per door

• 2000 event audit trail

• Integrated-HID proximity

• Card, code, card and/or code

• Locate proximity 10 ft from control

• Indoor and outdoor

• Glass mount kit

• RS-485 network

• LAN/WAN connectivity option

• Option for data collection with PDA

• Door monitor

• Main relay for lock

• Programmable auxiliary relay

• Local sounder for alerts

• Option for keypad programming

1-4 prox.pad plus Install/Program. Manual, PPP, D4b

Part No. 6105679, Rev. 1.1

1.10 General Description Chapter 1: Introduction

Figure 1-1 RS-485 Configuration

Figure 1-2 LAN/WAN Configuration

NOTE: prox.pad plus RS 485 communications—The
prox.pad plus unit communicates with the host com­puter via the IEI RS232-RS485 interface (part number
IEI232-485). For additional details see pages 3-13 to 3-15.
Forwirespecifications,seepage1-7.

prox.pad plus Install/Program. Manual, P PP, D4b 1-5
Part No. 6105679, Rev. 1.1

Chapter 1: Introduction 1.11 prox.pad plus Operation

NOTE: Use with IEI Secured Series™ (Hub, Hub Max,
Hub MiniMax) Networks—The RS 485 network char-

acteristics for the prox.pad plus unit are different than
those of IEI’s Secured Series access systems. This means
the prox.pad plus unit can operate in the same system
as Secured Series controllers but not on the same physi­cal network. Hub Manager Professional software (v5
or higher) can manage Secured Series doors and
prox.padplusdoors(andLSdoorsaswell),butthese
door controllers cannot be “connected” to the same
network and network wires. Secured Series commu­nication is RS-232; prox.pad plus communication is
RS-485. These communication protocols are different.
However, the ability of the Hub Manager Professional
software to set up multiple local and LAN/WAN sites
makes this an advantage rather than a problem.

1.11 prox.pad plus
Operation

1-6 prox.pad plus Install/Program. Manual, PPP, D4b

Once installed and programme d successf ully, the
prox.pad plus controller stores all transactions and
controls all outputs. The controller receives data sent
to it from the proximity reader, decides if access should
be provided or not, and then energizes the door lock
or not, locking or unlocking the door.

The prox.pad plus unit includes two relay outputs
(located internally), an internal clock, programming
keypad, and memory chips to store user information
and a transaction data log.

An external IR (infrared) LED/port/transmitter at the
top right of the prox.pad plus controller allows for
printing of the Transaction Log and the Programmed
User List to the optional IEI PDA Data Capture Device
(DCD) software. Chapter 4 discusses printing reports.

NOTE: IEI recommends that first-time installers test
the prox.pad plus unit BEFORE actually mounting
and wiring the unit to become familiar with its op­eration (see Chapter 2).

Part No. 6105679, Rev. 1.1

1.11 prox.pad plus Operation Chapter 1: Introduction

Table 1-1. prox.pad plus Specifications

ELECTRICAL

Power Supply/Current
Requirements

WIRING

Remote Antenna Cable ALPHA 1174C (22AWG) 4-wire, stranded (this is

RS-485 Cable 24AWG, shielded, two twisted-pair telephone cable

Power Supply Cable 18AWG - 22AWG 2-wire stranded (depends on

Door Lock Cable 18AWG - 22AWG 2-wire stranded (depends on

Door Monitor Cable 18AWG - 22AWG 2-wire stranded (depends on

REX Cable (if using remote switch) 2-wire stranded

MECHANICAL

Height 5.25 in (13.3 cm)

Width 2.75in(7cm)

10-15 VDC, linear filtered and regulated power supply
500 mA (not including locking device or peripherals)

required ONLY if you choose to remote the antenna
10 feet away from the keypad/controller)

with a shunt capacitance of 16 pF/Ft (required only
when using software)

distance)

distance)

distance)

Depth 1.375 in (3.5 cm)

RELAY OUTPUTS

Main Relay - Form C (switches up to 2A)

Aux Relay - Form C (switches up to 2A)

MONITOR INPUTS

Door Position (Normally Closed, dry contact)

Request to Exit (REX, Normally Open, dry contact)

prox.pad plus Install/Program. Manual, P PP, D4b 1-7
Part No. 6105679, Rev. 1.1

Chapter 1: Introduction 1.11 prox.pad plus Operation

Table 1-1. prox.pad plus Specifications (continued)

OTHER OUTPUTS

IR Infrared output to optional IEI DCD PDA program

SOUNDER 4000 Hz, defeatable (see Table 4-2)

LEDs Bi-Color (red/green) (see Table 4-2)

Yellow

COMPATIBLE
PROXIMITY CARDS

UNIT CAPACITY

Users 2,000 users maximum; each user can have a

Transactions 2,000 transactions maximum; each transaction

Lock Time 1-255 seconds

Lock Mode Access Time or Toggle/Latch

ALARM OUTPUT One of these three events can be programmed:

USER ACCESS
CONFIGURATIONS

All 26-bit HID card, including the following: ProxCard
II, IsoProx II, Duo Prox II, and Proxkey FOB; 26-bit
cards are required for manual or batch programming

card/tag, a PIN code, or a card/tag plus a PIN code

includes time, date, user “slot number,” and event

Alarm Shunt Relay, Forced Door Relay, or Propped
Door Relay

Code ONLY

Code AND Card

Card ONLY

Code OR Card

1-8 prox.pad plus Install/Program. Manual, PPP, D4b

Part No. 6105679, Rev. 1.1

1.11 prox.pad plus Operation Chapter 1: Introduction

Table 1-1. prox.pad plus Specifications (continued)

PROGRAMMABLE
USER TYPES

SYSTEM USES/
INSTALLATION
CONFIGURATIONS

ENVIRONMENTAL Indoor or outdoor

Operating Temperature -31° to 150° F (-35° to 66° C)

Operating Humidity 5% to 95% relative humidity, non-condensing

Each user is assigned one of the following user types:

0-Toggle/latch strike

1-Normal access

2-Log Dump

3-Lockout

4-Extended unlock

5-Single use

6-Relock

7-Emergency

Suitable for small installations or remote locations,
indoors or outdoors
Wall mounted, glass mounted, or secure installation

prox.pad plus Install/Program. Manual, P PP, D4b 1-9
Part No. 6105679, Rev. 1.1

Chapter 2: Installation

Chapter 2 supplies information about prox.pad plus
installation configurations; installation considerations;
and procedures for checking the cables, mounting the
prox.pad plus unit, inserting circuit boards, and de­faulting prox.pad plus memory.

2.1 Installation
Configurations

It is the installer’s responsibility to determine the ap­propriate prox.pad plus installation configuration,
which differs from installation to installation. These
three installation configurations are possible:

• Wall mounted installation (exterior to the room

to be accessed). In this configuration, a single gang
electrical box can be used. Typically, the prox.pad
plus unit is wall mounted (surface mounted) out­side the access area on the unsecured side.

• Glass mounted installation, using the four IEI-

supplied pressure-sensitive adhesive pads. In this
configuration, the prox.pad plus unit is affixed
with the adhesive pads to the glass door or the
window adjacent to the door being accessed, on
the interior side of the glass. The side cut-out on
the unit is used to bring the wires out of the side
of the prox.pad plus case.

• Secure installation (or “two-stage” configuration),

for higher security. In this configuration, the
prox.pad plus antenna is located a maximum of
10 feet away from the controller/keypad; the con­troller/keypad is located on the secure side of the
door.

prox.pad plus Install/Program. Manual, P PP, D4b 2-1
Part No. 6105679, Rev. 1.1

Chapter 2: Installation 2.2 Other Installation Considerations

2.2 Other
Installation
Considerations

2.2.1 Pow er
Supply/Current
Requirements

2.2.2 Gang Box and
Mounting

2.2.3 Mounting the
Unit on Metal

Sections 2.2.1-2.2.4 describe important considerations
the installer must decide upon before actually starting
to install and wire the prox.pad plus unit.

Power for the prox.pad plus unit must be from a mini­mum 10-15 volt DC linear, filtered and regulated
power supply. It is typical for the chosen power supply
to power BOTH the prox.pad plus unit and the se­lected locking device. When using one power supply
for both the prox.pad plus unit and locking device, be
sure to include both devices in your current require­ments calculations.

NOTE: IEI recommends that you ground the power
supply to earth ground.

For the wall mounted installation configuration, a sin­gle gang electrical box can be used. (Typically, the
prox.pad plus unit is wall mounted outside the access
areaontheunsecuresideofthedoor.)

The prox.pad plus unit uses radio frequency to transfer
power to and comm unicate with the proximity card
or keytag. If the antenna is mounted directly on a metal
building or wall, some of the energy is absorbed by
the metal, resulting in less power being transmitted to
the keytag; this causes reduced read range. If you must
mount the prox.pad plus unit on metal, test the unit
in place before permanently installing it. If read range
distance is not adequate, a non-metallic spacer can be
fabricated and installed between the unit’s antenna
and the metal mounting surface.

2.2.4 RF Interference

2-2 prox.pad plus Install/Program. Manual, PPP, D4b

The prox.pad plus unit should not cause interference
to other equipment as it is designed to meet FCC
guidelines. However, other devices can interfere with
prox.pad plus operation.

Part No. 6105679, Rev. 1.1

2.3 Checking the Cables Chapter 2: Installation

Avoid locating the prox.pad plus unit closer than 3 feet
(1 meter) to a computer monitor or television or an­other p rox.pad plus unit. If you believe you are expe­riencing reduced read range due to interference, try
repositioning the prox.pad plus unit, remoting the an­tenna, or relocating other nearby electrical equipment.

2.3 Checking the
Cables

Figure 2-1 below provides a detailed illustration of the
prox.pad plus wiring harness. Figure 2-2 illustrates the
Pin connectors on the main circuit board; Table 2-1
describes these four Pin connectors, P1, P2, P4, and P5.

Figure 2-1 prox.pad plus Wiring Harness

prox.pad plus Install/Program. Manual, P PP, D4b 2-3
Part No. 6105679, Rev. 1.1

S

F
C

1

3

4
5

)

)

n)

2

Chapter 2: Installation 2.3 Checking the Cables

1-Green (Aux Relay N/O

-Gray (Main Relay N/C)

-Green (Main Relay N/O)

-Blue (Main Relay C)

-Black (-V)

-Red (+V
ystem Power: 12VDC

or RS-485

ommunications
1-Blue (Terminator)
2-Brown (Data A)

3-White (Data B)

4-Green (Data GND)

)

1-Red (Bi Color LED)
2-Black (Bi Color LED)
3-White (Antenna +)
4-White (Antenna -)

P5

Connections for remote
installation of proximity
antenna

2-Gray (Aux Relay N/C
3-Blue (Aux Relay C)
4-Brown (REX Loop)
5-Orange (Door Loop)

6-White (Loop Commo

NOTE: P3 Not Used

Figure 2-2 Identifying Pin C onnectors

2-4 prox.pad plus Install/Program. Manual, PPP, D4b

Part No. 6105679, Rev. 1.1

2.3 Checking the Cables Chapter 2: Installation

Table 2-1. prox.pad plus Pin Connectors

Pin Connector (on
main circuit board)

P1 (5-pin connector, top
left-most location)

P2 (6-pin connector, top
right-most location)

Description/Use

Pin Wire Color Use

1 GRAY Main Relay, Normally

Closed (N.C.)

2 GREEN Main Relay, Normally

Open (N.O.)
3 BLUE Main Relay, Common
4BLACK Ground
5RED PowerIn,+12VDC

Pin Wire Color Use

1GREEN AuxRelayN.O.
2 GRAY Aux Relay N.C.
3 BLUE Aux Relay Common
4 BROWN REX Loop (if used) (NO

contact)
5 ORANGE Door Loop Contact (NC

contact)
6 WHITE Loop Common (shared by

REX and door loop)

NOTE: Pins 1, 2, 3 can be wired at the installer’s option for
one of the following alarm outputs, Alarm Shunt, Forced
Door, or Propped Door. Mandatory: If you do not wish to
install door contacts per Figure 2-5, twist white and orange
wires together. If not done, REX input will not work.

P4 (4-pin connector,
bottom location)

Pin Wire Color Use

1 RED Bi-Color LED (Red +)
2 BLACK Bi-Color LED (Green +)
3WHITE Antenna(+)
4WHITE Antenna(-)

P-5 (4-pin connector,
left-hand side location)

Pin Wire Color Use

1Blue Terminator
2Brown DataA
3 White Data B
4 Green Data GND

prox.pad plus Install/Program. Manual, P PP, D4b 2-5
Part No. 6105679, Rev. 1.1

Chapter 2: Installation 2.3 Checking the Cables

Table 2-2. IEI-Supplied Parts/Optional Items

Quantity Description

1 Keypad/control unit assembly, with Prox Sensor, Backplate,

hex socket screw

1 Filler Piece/REX Button

1PresstoExitLabel

4 Wall Anchors

4MountingScrews

1 Antenna Backplate for remote mounting

1 Silicone Rubber “dogbone”

4 Self-Adhering Pads (for glass mounting)

1 Installer Guide

1 CD-ROM containing instruction manuals

4 Cable Assemblies

1TamperScrew

Optional Items

1 Replacement Battery: Panasonic BR1225 or equivalent

lots of 25 only ProxKey Keytags (IEI part number 0297301)

lots of 25 only ProxCard II Cards (IEI part number 0297401)

1 Hub Manager

TM

Professional PC Software (version 5 or

higher)

1 IEI Data Collection Device (DCD) PDA Software

2-6 prox.pad plus Install/Program. Manual, PPP, D4b

Part No. 6105679, Rev. 1.1

2.4 Mounting the prox.pad plus Unit Chapter 2: Installation

2.4 Mounting the
prox.pad plus Unit

2.4.1 Performing a
Wall Mounted
Installation

Select one of these three installation configurations,
wall mount, glass mount, or secure as appropriate for
this installation. Then refer to sections 2.4.1-2.4.3.

This section provides general considerations when
performing a wall mounted installation. Typically, the
prox.pad plus unit is mounted on a flat, level surface
(drywall, masonry, wood, etc.) exterior to the room to
be accessed. A single-gang electrical box (or “back box”)
can be used. Typically, the prox.pad plus unit is wall
mounted outside the access area on the unsecure side
of the door.

Figure 2-3 illustrates the backplate on the prox.pad
plus unit used for wall mounting. Two “single-gang
box” holes align with two corresponding holes in the
single-gang box. A “wire” exit knockout is supplied
through which the prox.pad plus wiring is pulled. A
typical wall mounted installation proceeds as follows:

1. Secure a single-gang box to the desired location.

2. “Punch out” the two single-gang box connectors
on the controller backplate of the prox.pad plus
unit.

3. Disconnect the controller backplate of the
prox.pad plus unit from the front keypad/control­ler. Align the two single-gang box connectors on
the controller backplate over the two correspond­ing holes on the single-gang box, previously se­cured at step 1.

4. Secure the backplate to the single-gang box by
inserting/tightening two screws into the two sin­gle-gang box holes.

5. Pull the prox.pad plus wiring through the wiring
exit as appropriate.

6 Connect the front keypad/controller to the back

housing.

7. Install the tamper screw into the hole at the bottom
front of the enclosure using a #6 spanner bit (not
included, but available from IEI).

prox.pad plus Install/Program. Manual, P PP, D4b 2-7
Part No. 6105679, Rev. 1.1

Chapter 2: Installation 2.4 Mounting the prox.pad plus Unit

Figure 2-3 Performing a Wall Mounted
Installation

2-8 prox.pad plus Install/Program. Manual, PPP, D4b

Part No. 6105679, Rev. 1.1

2.4 Mounting the prox.pad plus Unit Chapter 2: Installation

2.4.2 Performing a
Glass Mounted
Installation

Figure 2-4 shows the four IEI-supplied pressure-sen­sitive adhesive pads and the two side cut-outs used
for this installation. In this configuration, the prox.pad
plus unit is affixed with the four self-adhesive pads to
the glass or the glass window adjacent to the controlled
door being accessed, on the interior side of the glass.
Oneofthetwosidecut-outsisusedtobringthewires
out of the side of the prox.pad plus case.

A typical glass mounted installation proceeds as fol­lows:

1. Disconnect the back housing from the front key­pad/controller. Remove the tape from the four
self-adhesive pads on the back housing and apply
the pads to the four corners of the backplate.

2. Affix the back housing to the glass door or the
glass window adjacent to the controlled door be­ing accessed, on the interior side of the glass.

3. Determine which of the two side cut-outs on the
back housing to use for the wiring and “cut out”
that cut-out using the appropriate cutting tool.

4. Pull the wiring through the selected side cut-out
as required.

5. Connect the front keypad/controller to the back
housing.

6. Install the tamper screw into the hole at the bottom
front of the enclosure using a #6 spanner bit (not
included, but available from IEI).

prox.pad plus Install/Program. Manual, P PP, D4b 2-9
Part No. 6105679, Rev. 1.1

Chapter 2: Installation 2.4 Mounting the prox.pad plus Unit

Figure 2-4 Performing a Glass Mounted
Installation

2-10 prox.pad plus Install/Program. Manual, PPP, D 4b

Part No. 6105679, Rev. 1.1

2.4 Mounting the prox.pad plus Unit Chapter 2: Installation

2.4.3 Performing a
Secure Installation

In this configuration, the prox.pad plus prox sensor
housing is removed from the keypad/controller and
located a maximum of 10 feet away. The controller/key­pad is located inside a secure area.

1. Remove the antenna from the prox.pad plus key­pad/controller as described below:

• Disconnect the backplate of the prox.pad plus unit

from the front keypad/controller.

• When handling the main printed circuit board, to

guard against possible static discharges, touch a
grounded object BEFORE touching the prox.pad
plus unit. Remove the main printed circuit board
by pressing the two spring tabs in the direction of
the arrows as shown in Figure 2-5. Be careful with
the wires.

• Pull on the main circuit board and remove Pin

connector P4 (a 4-pin connector) from the bottom
of the main board. A ribbon cable now holds the
main board to the keypad board. DO NOT pull
this ribbon cable out of its connector! Once the
main board is removed, you can access the interior
of the antenna.

• Remove the antenna housing from the key-

pad/controller by pressing the labeled four secure
tabs inward (see Figure 2-5) until the sensor hous­ing “pops out.”

2. Prepare the wiring and extension wiring as fol­lows:

• Cut off the plastic end of the prox.pad plus sensor

housing harness.

• Splice the recommended remote antenna cable

Alpha 1174C (22AWG), 10-foot maximum length,
to the properly cut antenna cable using standard
electrical techniques.

prox.pad plus Install/Program. Manual, P PP, D4b 2-11
Part No. 6105679, Rev. 1.1

Chapter 2: Installation 2.4 Mounting the prox.pad plus Unit

KEYPAD/
CONTROLLER

Figure 2-5 Performing a Secure Installation

2-12 prox.pad plus Install/Program. Manual, PPP, D 4b

Part No. 6105679, Rev. 1.1

2.4 Mounting the prox.pad plus Unit Chapter 2: Installation

3. Mount the antenna backplate in a vertical orien­tation and secure it to the wall through the two
screw holes using two IEI-provided screws. En­sure that the two “weep holes,” provided to re­move possible moisture, are positioned on the
bottom. The wiring exits in the antenna backplate.
(Four external cut-outs on the antenna backplate
match the four spring-loaded tabs on the an­tenna.)

NOTE: Two side cut-outs are furnished on the
antenna backplate for the wiring, if the installation
does not p ermit the wiring to run through the
wall.Thesemustbe“cutout”tobeused.

• Once the antenna backplate is mounted properly,

align the antenna to the backplate and connect
the antenna to the antenna backplate. The large
tab in the center of the antenna assembly must be
broken off before being attached to the antenna
backplate.

4. Run the antenna wiring back to the secure key­pad/controller and connect it to the main circuit
board, using the 10-inch4-wireharness(red,
black, white, and white) that you plug into con­nector P4 on the controller board. Connect the red
wire of the antenna to the red wire of the P4
harness, etc. Seal the wire holes with silicone.

5. Select “Filler” or “Request to Exit” (REX) operation
as follows:

• If you elect to use the filler piece as a REX switch,

return to the keypad/controller and break off two
tabs on the filler piece as illustrated in Figure 2-5.
The filler piece replaces the antenna on the front
of the keypad/controller for secure installations.

• If the filler piece is not to be used as a REX switch,

DO NOT remove the two tabs.

prox.pad plus Install/Program. Manual, P PP, D4b 2-13
Part No. 6105679, Rev. 1.1

Chapter 2: Installation 2.4 Mounting the prox.pad plus Unit

• Select “Filler or “REX” operation and affix the

appropriate IEI-provided label to the filler piece.
For Filler operation, no tabs are broken off the
filler piece, which merely sits in place of the re­motely located antenna, once the main circuit
board and cabling are replaced.
For REX operation, break off the labeled tabs,
which allows a spring-loaded tab to engage the
REX switch on the main circuit board and open
the door.

• Replace the main circuit board into the key-

pad/controller and Pin connector P4 to the main
circuit board.

• Connect the front keypad/controller of the unit to

the back housing.

• Secure with a hex socket screw using the supplied

hex wrench, or secure with a tamper screw
(optional tool required).

2-14 prox.pad plus Install/Program. Manual, PPP, D 4b

Part No. 6105679, Rev. 1.1

2.5 Inserting Circuit Boards Chapter 2: Installation

2.5 Inserting
Circuit Boards

If it proves necessary to remove or insert the main
circuit board from/into the prox.pad plus control­ler/keypad, follow the steps below.

1. Disconnect the back housing of the prox.pad plus
unit from the front keypad/controller.

2. (When handling the main printed circuit board,

to guard against possible static discharges, hold
the board by its edges with one hand and then
touch a grounded object BEFORE touching the
prox.pad plus unit.) Remove the main printed

circuit board by pressing the two spring tabs in
the direction of the arrows as shown in Figure 2-6.
Be careful with the wires.

Figure 2-6 Removing/Inserting Printed Circuit
Board

prox.pad plus Install/Program. Manual, P PP, D4b 2-15
Part No. 6105679, Rev. 1.1

Chapter 2: Installation 2.6 Defaulting prox.pad plus Memory

3. Fold up the main circuit board and remove the P4
connector (a 4-conductor harness) from the bot­tom of the board.

4. To re-insert, replace the main circuit board into
the keypad/controller and the P4 connector to the
main circuit board.

5. Connect the keypad/controller to the back hous­ing.

2.6 Defaulting
prox.pad plus
Memory

If necessary, the prox.pad p lus main memory can be
defaulted. This procedure explains how to do this; see
Figure 2-7 on the next page. You would default the
memory, if, for instance, static discharges have cor­rupted the prox.pad plus unit, during shipping or in­stallation. You can also do this if you have simply
forgotten the Master Code and you need to enter pro­gram mode.

With the power ON, remove the case from the
prox.pad plus front controller/keypad to access the
main circuit board. (For a visual reference of the main
printed circuit board and the related pin connectors,
see Figure 2-2. Table 2-2 describes these pins in detail.)

(When handling the main printed circuit board, to
guard against possible static discharges, touch a
grounded object BEFORE touching the prox.pad plus
unit.)

1. With the power ON, press and hold the Program
button (located on the rear side of the main printed
circuit board) for two seconds.

The yellow LED flashes slowly.

2-16 prox.pad plus Install/Program. Manual, PPP, D 4b

Part No. 6105679, Rev. 1.1

FORGET MASTER CODE

HOUSING

2.6 Defaulting prox.pad plus Memo ry Chapter 2: Installation

PCB

MASTER

CODE
SWITCH
(PROGRAM
SWITCH)
(ON REAR SIDE
OF PC BOARD)

CONTROLLER

Figure 2-7 Program Button Location on Main
Circuit Board

prox.pad plus Install/Program. Manual, P PP, D4b 2-17
Part No. 6105679, Rev. 1.1

3. Enter the following on the keypad:

46 # 00000 # 00000 # **

The yellow LED flickers for 10 seconds and then
blinks slowly.

4. Once the m emory set-up is complete, re-assemble
the unit.

NOTE: CONNECTING DOOR LOOP IN-

PUTBefore powering up the prox.pad plus unit,

connect the Door Loops input to the “Loop Com­mon.” This prevents “Forced Door” or “Propped
Door” conditions from developing upon power-up.

Chapter 3: Wiring

Chapter 3 provides wiring diagrams and associated
procedures.

3.1 Wiring the
prox.pad plus Unit

3.1.1 Wiring t he Door
Contact Input

Select one of these three wiring options, Alarm Shunt,
Forced Door, or Propped Door, depending on how
theprox.padplusunit’sAUXrelayistobeemployed
for this installation (refer to Chapter 4 for program­ming information). Then refer to sections 3.1.1- 3.1.5
as appropriate.

In order for the Alarm Shunt, Propped Door, and
Forced Door features to work, a door contact switch
must be used. Before wiring the AUX relay, connect a
door contact to the keypad. See Figure 3-1 for details.

To solve the problem of people “tailgating” in behind
personnel using valid access protocol, the Auto Re­Lock feature is provided. W ith Auto Re-Lock, a long
door open time can be programmed. Auto Re-Lock
overrides the lock output timer, resetting the door
open time as soon as the prox.pad plus unit senses
that the door is open. A long door open time allows
people sufficient time to carry packages from the prox­imity reader/keypad to the door and open it before the
timer runs out.

No programming is required to implement this fea­ture.

After a valid access or egress, the prox.pad plus unit
senses that the door switch is open and drops the main
relay immediately. This disengages the lock, which
locks behind the person regardless of how long it takes
that person to get through the door.

NOTE: This feature requires that you use the “Door
Contact” input as shown in Figure 3-1.

prox.pad plus Install/Program. Manual, P PP, D4b 3-1
Part No. 6105679, Rev. 1.1

d)

Chapter 3: Wiring 3.1 Wiring the prox.pad plus Unit

ORANGE

DOOR
CONTACT
(Normally Close

WHITE

P5

Figure 3-1 Wiring the Door Contact Input

3-2 prox.pad plus Install/Program. Manual, PPP, D4b

Part No. 6105679, Rev. 1.1

3.1 Wiring the prox.pad plus Unit Chapter 3: Wiring

3.1.2 Wiring the AUX
Relay for Use as
Alarm Shunt

The Alarm Shunt Relay function may be necessary
when a separate existing security system is in place.
The Alarm Shunt Relay keeps an alarm panel zone
from going into alarm when the door is opened, after
a valid code is entered. The Alarm Shunt function is
assigned to the Aux relay by default. To incorporate
this feature, follow the steps below; see Figure 3-2.

3.1.2.A Wiring the Alarm Shunt Relay

1. Turn OFF power to the prox.pad plus unit, and
then unlatch the keypad from the plastic housing.

2. Locate connector P2 (the 6-pin connector) on the
main circuit board and plug on the 6-pin harness.
(The 2-pin jumper on pins 5 and 6 of connector
P2 must be removed first.)

3. Connect the 6-conductor harness to connector P2
as shown in Figure 3-2.

4. Connect the blue wire to the “Common” side of
the door contact.

5. Connect the green wire to the “Normally Open”
side of the door contact.

6. Make a parallel connection to the green and blue
wires and run the leads to the alarm panel. NOTE:

This feature requires that you use the “Door Con­tact”inputasshowninFigure3-1.

7. Restore power to the keypad and test.

prox.pad plus Install/Program. Manual, P PP, D4b 3-3
Part No. 6105679, Rev. 1.1

D
C
G
T
P

G

Chapter 3: Wiring 3.1 Wiring the prox.pad plus Unit

TO ALARM PANEL

OOR
ONTACT

OING BACK
OALARM
ANEL

BLUE ( C )

TO ALARM PANEL

GREEN

(N/O)

P5

ORANGE

DEDICATED DOOR
CONTACT (NC) BEIN
MONITORED BY THE
prox.pad unit

WHITE

Figure 3-2 Wiring the Aux Relay
for Alarm Shunt Operation

3-4 prox.pad plus Install/Program. Manual, PPP, D4b

Part No. 6105679, Rev. 1.1

3.1 Wiring the prox.pad plus Unit Chapter 3: Wiring

3.1.3 Wiring the AUX
Relay for Use as
Forced Door

The Forced Door output function informs personnel
that the door has been opened without authorization.
By default, the Forced Door output is assigned to
Audio Alert #1. To use the Aux Relay, you must first
assign it. See the command below, in the second note.
The Aux relay is rated to handle two amps of current
at 12 VDC, and can turn ON or OFF one leg of the
power to a warning device. (Warning device not in­cluded with the IEI unit.) To incorporate this feature,
followthestepsbelow;seeFigure3-2.

3.1.2.A Wiring the Forced Door Relay

1. Turn OFF power to the prox.pad plus unit, and
then unlatch the keypad from the plastic housing.

2. Locate connector P2 (the 6-pin connector) on the
main circuit board.

3. Connect the 6-conductor harness to connector P2.
(The 2-pin jumper on pins 5 and 6 of connector
P2 must be removed first. See Figure 3-3.)

4. Connect the green wire (NO) to V+ on the warn­ing device.

5. Connectthebluewire(C)toV+onthepower
supply.

6. Connect V- from the power supply to V- on the
sounder. The gray wire is not used.

7. Restore power to the keypad and test.

NOTE: To use the default 10-second Forced Door
Relay time, no programming is necessary. To change
this default (from 10 to 990 seconds), use command
45#ttt#0#**after the unit is installed successfully;
for details, see section 4.3.4.

NOTE: PROGRAMMING FOR FORCED DOOR:

To assign the Forced Door output to the Aux Relay,
enter the following on the keypad:

10#4#2#**

To disable audio alert #1, enter:

10#0#5#**

prox.pad plus Install/Program. Manual, P PP, D4b 3-5
Part No. 6105679, Rev. 1.1

G

Chapter 3: Wiring 3.1 Wiring the prox.pad plus Unit

TO POWER SUPPLY

GREEN
(NO)

P5

V-

V+

BLUE

(C)

ORANGE

DEDICATED DOOR
CONTACT (NC) BEIN
MONITORED BY THE
prox.pad unit

WHITE

Figure 3-3 Wiring the Aux Relay
for Forced Door Alarm

3-6 prox.pad plus Install/Program. Manual, PPP, D4b

Part No. 6105679, Rev. 1.1

3.1 Wiring the prox.pad plus Unit Chapter 3: Wiring

3.1.4 Wiring the AUX
Relay for Use as
Propped Door

The Propped Door Relay output function informs per­sonnel that the door is being held open, or “propped”
open, after a valid entry. By default, the Propped Door
output is assigned to audio alert #2. To use the Aux
Relay, you must first assign it. See command below.
The Aux relay is rated to handle two amps of current
at 12 VDC, and turns ON or OFF one leg of the power
to a warning device. (Warning device not included
with the IEI unit.) To incorporate this feature, follow
thestepsbelow;seeFigure3-3.

3.1.3.A Wiring the Propped Door Relay

1. Turn OFF power to the prox.pad plus unit, and
then unlatch the keypad from the plastic housing.

2. Locate connector P2 (the 6-pin connector) on the
main circuit board.

3. Connect the 6-conductor harness to connector P2.
(The 2-pin jumper on pins 5 and 6 of connector
P2 must be removed first. See Figure 3-4.)

4. Connect the green wire (NO) to V+ on the
sounder.

5. Connectthebluewire(C)toV+onthepower
supply.

6. Connect V- from the power supply to V- on the
sounder. The gray wire is not used.

7. Restore power to the keypad and test.

NOTE: To use the default 30-second Propped Door
Relay time, no programming is necessary. To change
this default (from 30 to 990 seconds), use command
44 # ttt # 0 ** after the unit is installed successfully;
for details, see section 4.3.3.

NOTE: PROGRAMMING FOR PROPPED DOOR:

To assign the Propped Door output to the Aux
Relay, enter the following on the keypad:

10#3#2#**

To disable audio alert #2, enter:

10#0#6#**

prox.pad plus Install/Program. Manual, P PP, D4b 3-7
Part No. 6105679, Rev. 1.1

G

Chapter 3: Wiring 3.1 Wiring the prox.pad plus Unit

TO POWER SUPPLY

GREEN
(NO)

P5

V-

V+

BLUE

(C)

ORANGE

DEDICATED DOOR
CONTACT (NC) BEIN
MONITORED BY THE
prox.pad unit

WHITE

Figure 3-4 Wiring the Aux Relay
forProppedDoorAlarm

3-8 prox.pad plus Install/Program. Manual, PPP, D4b

Part No. 6105679, Rev. 1.1

3.1 Wiring the prox.pad plus Unit Chapter 3: Wiring

3.1.5 Wiring the REX
Switch (Request to
Exit)

The prox.pad p lus unit can be wired to monitor a
remote switching device, which is intended to be in­stalled on the “secure” side of a door. The Request to
Exit (REX) loop is a momentary input that engages the
lock output for the same length of time for which it is
programmed. This feature can be stored in the Trans­action Log for viewing as REX.

If you elect to perform a secure installation where the
controller is mounted on the secure side of the door,
you can use the filler piece as a REX switch. To enable
the internal REX switch, enter the following program­ming command: 30#7#1#**

For other installations, a separate REX switch must be
purchased.

Other REX devices can be used to include a remote
button placed at a receptionist’s desk, a press-to-exit
switch on the inside of a door, or a passive infr a red
detector, allowing free and convenient egress. The
external REX feature requires no programming; simply
wire the unit as illustrated in Figure 3-5. To incorporate
this feature, follow the steps below:

1. Turn OFF power to the prox.pad plus unit, and
then unlatch the keypad from the plastic housing.

2. Locate connector P2 on the main circuit board.

3. Plug the 6-conductor harness into connector P2.
(The 2-pin jumper on pins 5 and 6 of connector
P2 must be removed first. See Figure 3-5.)

4. If you do not wish to install the door contacts per

Figure 3-5, twist the white wire and the orange
wires together; this is mandatory. If this is not
done, the REX input will not function.

NOTE: The door contact MUST be closed for the

REX feature to work properly.

prox.pad plus Install/Program. Manual, P PP, D4b 3-9
Part No. 6105679, Rev. 1.1

Chapter 3: Wiring 3.1 Wiring the prox.pad plus Unit

P5

(Normally Closed)

P5

Figure 3-5 Wiring the REX Switch

3-10 prox.pad plus Install/Program. Manual, PPP, D 4b

Part No. 6105679, Rev. 1.1

3.1 Wiring the prox.pad plus Unit Chapter 3: Wiring

3.1.6 Wiring the Main
Relay

The door lock is wired to connector P1 on the prox.pad
plus main circuit board. Wiring for this 5-pin connector
is described in Table 2-2, Figure 3-6 provides an Electric
Strike (Fail Secure) wiring diagram, Figure 3-7 a
MagLock (Fail Safe) wiring diagram. Refer to the
power supply recommendations in Table 1-1 if neces­sary.

P5

Figure 3-6 Electric Strike (Fail Secure) Wiring
Diagram

prox.pad plus Install/Program. Manual, P PP, D4b 3-11
Part No. 6105679, Rev. 1.1

)

(

Chapter 3: Wiring 3.1 Wiring the prox.pad plus Unit

MAGLOCK
(FAIL SAFE)

V-

POWER

V+

SUPPLY

BLACK
(V-)

BLUE

(MAIN RELAY C

GRAY

MAIN RELAY N/C)

RED

(V + IN)

P3

P1

P2

P5

P4

Figure 3-7 MagLock (Fail Safe) Wiring Diagram

3-12 prox.pad plus Install/Program. Manual, PPP, D 4b

Part No. 6105679, Rev. 1.1

3.2 prox.pad plus Communications Chapter 3: Wiring

3.2 prox.pad plus
Communications

NOTE: The Terminator wire
may not be required.

2-Brown (Data A)
3-White (Data B)
4-Green (Data GND)

The prox.pad plus is equipped with RS-485 communi­cations with a data rate of 19200 bits/sec. This allows
you to connect the unit to a personal computer (PC)
either via the computer’s COM (serial) port or over a
computer network to manage the system using Hub
Manager Professional (version 5 or higher) software.
To connect the prox.pad plus unit to a computer COM
port (which is RS-232), an RS-232 to RS-485 converter
is requir ed. To connect the prox.pad plus unit via a
computer network, the IEI Gateway device is required.

The maximum distance from the RS-485 device is
4,000 feet using the specified cable.NOTE:TheTer-

minator wire may not be required. Figures 3-8 and 3-9
show examples of both connection types. Please see
the instructions for your RS-232 to RS-485 converter
or the instructions for the IEI Gateway for details about
those devices. For details, refer to EIA RS-485 specifi­cations.

P1

P3

P2

RS-232 RS-485

To PC
COM port

P5

ó

RS-232 to RS-485
Converter

P4

Figure 3-8 Connecting the prox.pad plus
to a PC COM Port

prox.pad plus Install/Program. Manual, P PP, D4b 3-13
Part No. 6105679, Rev. 1.1

T
N

Chapter 3: Wiring 3.3 Networking Multiple prox.pad plus Units Together

2-Brown (Data A)

o Computer

etwork

3-White (Data B)
4-Green (Data GND)

RS-485

ó

IEI Gateway

P5

P1

P3

P2

P4

Figure 3-9 Connecting the prox.pad plus to a
Network

3.3 Networking
Multiple prox.pad
plus Units Together

3-14 prox.pad plus Install/Program. Manual, PPP, D 4b

For multiple door applications, the prox.pad plus can
be networked together. When networking prox.pad
plus devices together on an RS-485 system, the
prox.pad plus units are all wired in parallel. This net­working capability is available when connecting di­rectly to your personal computer’s COM port or when
communicating over a computer network with the IEI
Gateway. Figure 3-10 shows an example of networking
multiple units together. The maximum number of de-

vicesonanetworkis32.

Part No. 6105679, Rev. 1.1

Device #1

3.3 Networking Multiple prox.pad plus Units Together Chapter 3: Wiring

NOTE: The maximum
number of devices on a
single network is 32.

P1

P3

P2

Door #1

P5

2 - Brown (Data A)
3 - White (Data B)
4 - Green (Data GND)

RS-232 to RS-485
Converter or IEI
Gateway

P4

Device #2

P1

P3

P2

P5

P4

Door #2

Figure 3-10 Networking Multiple prox.pad plus
Units Together

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Part No. 6105679, Rev. 1.1

Chapter 3: Wiring 3.4 Testing the prox.pad plus

3.4 Testing the
prox.pad plus

3.4.1 Testing the
Controller/Keypad

At this point in a typical installation, it is assumed that
the prox.pad plus unit has been mounted and wired
successfully as described earlier and that testing can
begin. IEI recommends, however, that first-time in-

stallers test the prox.pad plus unit BEFORE actually
mounting and wiring the unit to become familiar with
its operation.

1. Connect the positive (+) lead of the power supply
to the V+ input on the prox.pad plus control­ler/keypad.

2. Connect the negative (-) lead of the power supply
to the V- input on the prox.pad plus control­ler/keypad.

3. Turn ON the power supply.

4. Ensure that the bi-color LED (red and green) on
the prox.pad plus unit lights red.

5. On the prox.pad plus controller/keypad, press:

7890 # 123456 *

If all 12 key presses are verified, the prox.pad plus
unit enters the self-test mode. The bi-color LED
turns green. The red LED blinks alternately with
theyellowLEDandthenbothturnOFF.Next,
the sounder beeps three times, pauses, and then
beeps once m ore. If this does not occur, attempt
to enter the self-test mode again by repeating step

5.
NOTE: If you are using the IEI DCD software, you
can capture the self-test data on a PDA. This data
contains information about the device.

6. Enter the master code on the keypad by pressing:

1234 *

The red LED turns OFF and the green LED turns
ON for five seconds while the main relay ener­gizes. To program the unit, see Chapter 4.

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Chapter 4:
Programming

4.1 Programming
Overview

Chapter 4 provides information about programming
the IEI prox.pad plus unit.

Optional Keypad Programming: The prox.pad plus
unit can be programmed manually using the keypad
on each unit and without the use of a personal com­puter (PC) and software. This chapter contains the
optional keypad programming instructions. Keypad
programming can be helpful to get a door or doors up
and running prior to having the availability of the host
computer. In all cases, the personal computer pro­gramming options supersede the keypad program­ming options.

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Part No. 6105679, Rev. 1.1

Chapter 4: Programming 4.1 Programming Overview

4.1.1 Programming
from the Keypad

The first step in programming the prox.pad plus unit
is to place it into Program mode. You can enter Program
mode with either the Master code or the Supervisor
code. When the prox.pad unit is in Program mode, the
yellow LED blinks slowly; when the yellow LED stops
blinking and is OFF completely, the unit is no longer
in Program mode. If an error is made in Program mode,
the yellow LED remains steadily lighted; press * to clear
the error condition and then re-enter the command. If
the unit does not go into Program mode, refer to the
Troubleshooting Chart in Chapter 5.

4.1.1.A Master Code (User Location #1)

TheMastercodeisaspecialcodestoredinuserlocation
one. This code is used to enter Program mode, and has
access to all programming commands.

To place the prox.pad plus unit in Program mode using
the Master code, press:

99 # Master Code *

NOTE: “1234” is the default Master code, which IEI
recommends that you change right away.

To change the Master code, enter:

1 # new master code * new master code *
(example, 1 # 4321 * 4321 *)

NOTE: Codes can be from 1 to 6 digits in length.

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4.1 Programming Overview Chapter 4: Programming

4.1.1.B Supervisor Code (User Location #2)

The Supervisor code is a special code stored in user
location two. This code has limited access to Program
mode, including commands:

• Adding/Deleting Users (commands #50, #51,

#52, #53, #57, and #58)

• Enabling/Disabling Users (command #56)

• Changing Lock Output Time (command #11)

• Changing Keypad Platform Parameters 5 and 6

(command #32)

By default, user location two is empty, which means
that if you need a Supervisor code, you must program
one. To program a Supervisor code, press:

2 # new supervisor code *
new supervisor code *
(example, 2 # 5678 * 5678 *)

To enter Program mode using the Supervisor code,
press:

99 # supervisor code *

4.1.1.C Master Code and Supervisor Code
Special Features

The following is list of items that pertain only to the
Master and Supervisor codes:

• The Master and Supervisor codes can only be pro-

grammed as standard user types

• The Master and Supervisor codes can be pro-

grammed as “card AND code” or “card OR code”
users.

• The Master and Supervisor codes cannot be pro-

grammed as “card only.”

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Chapter 4: Programming 4.1 Programming Overview

• When either the Master or Supervisor is pro-

grammed as “card AND code,” both are required
to enter Program mode.

• When they are programmed for “card OR code,”

only the card is required to enter Program mode.

• IftheMasterorSupervisorisprogrammedfor

“card OR code” and you want them to require
both to enter Program mode, enable option 3 using
command30(30#3#1#**).

4.1.1.D prox.pad plus Default Settings

Table 4-1 lists the default settings for the prox.pad plus
unit as shipped from the factory. Subsequent sections
in this chapter explain how to change these default
settings or program additional functions.

Table 4-1. prox.pad plus Default Settings

Parameter Default Setting

Main Relay Lock Output

Auxiliary Relay Alarm shunt function

Audio Alert #1 Forced Door

Audio Alert #2 Propped Door

Master Code (user one) 1234*

Main Relay energizes for Five (5) seconds

Audible Keypress Feedback ON

Propped Door Output activates after Thirty (30) seconds

Forced Door Output activates for Ten (10) seconds

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4.1 Programming Overview Chapter 4: Programming

Table 4-2. prox.pad plus LED Indicators/Sounder Operations

LED or Sounder Visual/Audible

Condition

Yellow LED Slow blink Unit is in Program mode

Rapid blink Verify mode is active (checking that the

Steady Program error; to clear, press * or error

Very rapid blink Memory (eeprom) erase is in progress

Bi-color LED Steady red Lock output deenergized

Steady green Lock output is energized (timed or

Red/green
alternating

Green blink Auto-unlock active

Sounder Short beep

(100 ms) every 2
seconds

Sounder 1/2 sec
on, 1/2 sec off

Description

last two values in sequence match)

lockout

(commands 40/46, loop-back)

latched)

Awaiting second PIN during “Card AND
Code” access attempt

Audio alert #2 is active

Audio alert #1 is active

Double beep Lockout is canceled

Pair of double
beeps

3 slow beeps
(250 ms), then
single beep

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Part No. 6105679, Rev. 1.1

Lockout is activated

Self-test is complete

Chapter 4: Programming 4.1 Programming Overview

Table 4-2. prox.pad plus LED Indicators/

Sounder Operations (continued)

Sounder After
PIN/Card

1 single beep Valid card access

1longbeep
followed by 1
short beep

1longbeep
followed by 2
short beeps

1longbeep
followed by 3
short beeps

3 rapid beeps
after code entered
or card presented

4 quick beeps First-In Auto-unlock

6 quick beeps Toggle mode is active

User disabled

Bad timezone

User lockout

Code or Card is not found

4.1.1.E Resetting the Master Code and System

Defaults Only

Entering command 40 restores the system defaults,
leaving the user data and transaction log intact. This
is useful if the prox.pad plus unit has experienced
programming problems, or you wish to delete earlier
programming.

1. Place the prox.pad plus unit in Program m ode.
Press:

99 # Master Code * (default is 1234)

A slow blinking yellow LED indicates that the unit is
in Program mode. A steady yellow LED, in contrast,
means that errors were detected during programming.

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4.1 Programming Overview Chapter 4: Programming

Error states can be cleared by pressing the asterisk *
key.

2. Press:

40 # 00000 # 00000 # **

The yellow LED continues to blink slowly.

3. Press * to exit Program mode.

4.1.1.F Erasing Entire Memory/Resetting System
Defaults

Entering command 46 deletes everything from the
prox.pad plus memory including the user list but not
the transaction log and restores the default settings.
This is used as a last resort if you need to erase a specific
user and could not retrieve the Programmed User List.

1. Place the prox.pad plus unit in Program m ode.
Press:

99 # Master Code * (default is 1234)

A slow blinking yellow LED indicates that the unit
is in Program mode. A steady yellow LED, in
contrast, means that errors were detected during
programming. Error states can be cleared by press­ing the asterisk * key.

2. Press:

46 # 00000 # 00000 # **

The yellow LED continues to blink slowly.

3. Press * to exit Program mode.

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Part No. 6105679, Rev. 1.1

Chapter 4: Programming 4.2 Programming Users

4.2 Programming
Users

4.2.1 Adding New or
Changing Existing
Codes/Cards

The most basic prox.pad plus programming is adding
new codes or cards (users), or modifying existing codes
or cards (users). Each user entry consists of three or
four data values: a user type, a location and a keypad­PIN, and/or card.

Two methods can be used for adding new or changing
existing codes/cards, (1) keypress sequences (manual
entry), and (2) card presentations. Keypad PINs c an
be programmed only through a keyp a d sequence,
while card PINs can be programmed manually or by
presenting the card to the proximity r eader at a speci­fied time during programming.

Table 4-3 lists the specific types of users that can be
programmed with the prox.pad plus unit and the fol­lowing section describe the various ways to program
users.

NOTE: When 26-bit cards are used and you choose to
add new cards manually, the facility code MUST be
entered into the unit first. The default facility code is

11. For the programming sequence used to enter the
3-digit facility code, see command 32, parameter 4 (see
table in section 4.6).

4.2.2 Programming
Code and Card

The prox.pad plus unit can be programmed to accept
the four code/card combinations listed below.

Options

• (1) Code ONLY (command 50)

• (2) Code AND Card (command 50 plus present

card to proximity reader)

• (3) Card ONLY (command 50 or command 51)

• (4) Code OR Card (command 52)

NOTE: No user can have the same card and/or code
PIN as another user.

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4.2 Programming Users Chapter 4: Programming

4.2.2 Programming
User Types

Table 4-3 identifies and describes the user types sup­ported by the prox.pad plus unit.

Table 4-3. prox.pad plus User Types

User Type Numeric ID Description

Toggle users latch the lock in the unlock

Toggle 0

Standard 1

Log Dump 2

Lockout 3

Extended Unlock 4

Single Use Code 5

position.Togglemodeisindicatedby6
quick beeps and a solid green LED.

Standard users use the lock duration
programmed in command 11.

For this user-type, the door remains locked
and the Transaction Log is dumped to the
DCD PDA software through the IR LED
when the appropriate code is entered. This
code cannot be used to gain access
through the door. The log is not erased,
only printed.

Lockout users “lock out” other users - see
User Lockout (section 4.4.1). These codes
do not unlock the door.

Extended Unlock Users are like Standard
users except they use the unlock duration
programmed in command 32, parameter 3.
The default unlock time is 10 seconds.

Single Use Codes are codes that can only
be used once. After the code is used, it is
deleted from the keypad. To verify a Single
Use is programmed, enter the sequence
[5# PIN *] and this looks up the PIN and
generates a 1/2 second green flash if the
PIN is programmed as a single use code. If
the PIN is not found, the system generates
three quick beeps and increments the
invalid PIN counter. If PIN is found but is
not programmed as a single use code, the
system does not respond at all.

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Chapter 4: Programming 4.2 Programming Users

Table 4-3. prox.pad plus User Types (continued)

User Type Numeric ID Description

Relock codes are used to relock the door
when a toggle or auto-unlock is active.

Relock 6

Emergency 7

4.2.2.A Programming User Data, Command 50,
Full Format

The full format of command 50 for programming user
data is as follows:

Entering 00 # prior to a relock code allows
auto-unlock to be re-triggered, when First In
is enabled.

Emergency users are special users that
cannot be locked out and cannot be
disabled.
The user also uses the unlock duration
programmed in command 32 parameter 3.
The default unlock time is 10 seconds.

50 # user-type # user location # keypad
PIN*keypadPIN*

Programming a user’s card with command 50 requires
that you present the card to the proximity reader after
entering the final asterisk *.

A single beep from the sounder indicates that the card
has been read and the data added to the user’s entry.
If the yellow LED lights steadily after the card is pre­sented, it usually indicates one of two problems: (1)
an improper keypress (correct by entering properly),
or (2) the number entered is in use by another user
(correct by employing an unused PIN and card).

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4.2 Programming Users Chapter 4: Programming

4.2.2.B Quick Program Feature

A “quick program” feature has been implemented for
user data, however. You only need to enter the user’s
location and the keypad PIN (or present card), in the
format noted below. Employing the quick feature auto­matically selects a “Normal” user access type.

user location # new code * repeat code

OR

user location # ** <present card>

4.2.2.C Programming Code ONLY Use

You can program a user Code ONLY use with com­mand 50. The program sequence is as follows:

50 # user-type # user location #
new code * repeat code *

4.2.2.D Programming Code AND Card Use

The format for programming a user for both Code
AND Card use is as follows:

50 # user-type # user location #
new code * repeat code * <present card>

When a combination code/card user employs the
prox.pad plus unit, that user can present the proximity
cardfirstattheproximityreader,orenterthecode
first at the prox.pad plus keypad as desired.

After the code/card user either presents the card at the
reader or enters the code on the keypad, the red and
green LEDs alternate. This indicates that the unit is
awaiting the second part of the transaction before
granting access. After the second part of the transaction
is completed successfully, the bi-color LED turns solid
green and the door opens.

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Part No. 6105679, Rev. 1.1

Chapter 4: Programming 4.2 Programming Users

4.2.2.E Programming Card ONLY Use

Card ONLY use can be programmed with command

50. The programming sequence is as follows:

50 # user-type # user location # **
<present card>

4.2.2.F Programming Code OR Card

Finally, you can program a user for either Code OR
Card use as follows:

52 # user-type # user location # keypad
PIN* keypad PIN * <present card>

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4.2 Programming Users Chapter 4: Programming

4.2.3 Batch Load
Cards by Presentation

Command 53 provides a simple method of program­ming a group of consecutive users by presenting the
appropriate prox cards. This method of programming
cards does not require any knowledge of the prox card
format as long as it contains 39 bits or less of data.

The format of the command is as follows:

53 # user type # start location # * *
present cards one after another

The card loading stops automatically once the current
user location exceeds 2000. Pressing any key on the
faceplate aborts the loading process.

All users programmed through this command are
setup as “Card Only” users. Any existing card or key­pad data for that user is erased prior to programming
the new data. Entering the Master or Supervisor user
as the first card in the sequence generates an error
because the Master or Supervisor code cannot be pro­grammedasa“CardOnly”user.

If an existing card is presented, a programming error
is generated. You clear the error condition by pressing
the [*] (asterisk) and continue presenting cards. This
is the only case where pressing a key on the faceplate
does not abort the card programming sequence.

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Chapter 4: Programming 4.2 Programming Users

4.2.4
Enabling/Disabling
Users Command

The56#set/clear#userLocation#commandallows
the Master Code or Supervisor Code to disable a par­ticular user location without deleting that user.

To disable a user, enter:

56#1#userlocation#**

To enable a user, enter:

56#0#userlocation#**

• TheMasterCodecanNEVERbedisabled.

• The Master Code can disable the Supervisor user

(user # 2).

• The Supervisor can disable users 3-2000.

The Master Code user cannot be disabled, and the
supervisor user cannot disable his/her self. A disabled
Supervisor cannot access Program mode; a non-pro­grammed user cannot be enabled or disabled (gener­ates a program error).

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4.2 Programming Users Chapter 4: Programming

4.2.5 Batch Load
Cards Manually
(without presentation)

“Batch entry” allows you to enter multiple, sequential
26-bit HID cards into the prox.pad plus unit’s memory
at one time. (Keeping IEI proximity cards in order is
easyasthecodeisprintedonthefrontofeachcard.)

NOTE: The facility code must be programmed into
theunitbeforeanybatchentrycanoccur.Thefacility
code MUST be programmed only once. The default
facility code is 11. For the programming sequence
used to enter the 3-digit facility code, see command
32, parameter 4 (see table in section 4.6). If you wish
to program more than one batch of cards with dif­ferent facility codes, re-program parameter 4 prior
to each batch.

To add several users from the proximity reader, follow
this procedure:

1. Place the prox.pad plus unit in Program m ode.
Press:

99 # Master Code * (default is 1234)

A slow blinking yellow LED indicates that the unit
is in Program mode. A steady yellow LED, in
contrast, means that errors were detected during
programming. Error states can be cleared by press­ing the asterisk * key.

2. On the prox.pad plus keypad, press:

57 # (total number of cards to be added) #
(starting user location) # card number *
repeat card number *

NOTE: Never enter one (1) or (2) as the starting user
location since they are reserved for the Master code
and Supervisor code, respectively.

3. On the prox.pad plus keypad, press * to exit Pro­gram mode. Up to 1998 users can be added this
way at one time. (User 1 is reserved for the Master
code, User 2 for the Supervisor code.)

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Chapter 4: Programming 4.2 Programming Users

4.2.6 Block Delete of
Users

4.2.7 Deleting Users

Command 58 lets you delete a block of users. To lessen
the chance of accidental deletion, the c ommand se­quence requires a double entry of the starting user and
number of users values. If the values entered do not
match, a programming error occurs. The format of the
new command is as follows:

58 # start user # start user # number of
users * number of users *

The yellow led blinks rapidly during the deletion proc­ess; it can take several seconds to delete all 2000 users.

To delete a user from the prox.pad plus unit’s memory,
you must know the user location in which the infor­mation is stored. Printing a Programmed Users List (as
described in section 4.5) helps you determine this, if
you are using the DCD software. If not, the program­mer should have filled out a paper chart listing the
memory location or register in which all users are
stored.

To delete a user, follow the steps below.

1. Place the prox.pad plus unit in Program m ode.
Press :

99 # Master Code * (default is 1234)

A slow blinking yellow LED indicates that the unit
is in Program mode. A steady yellow LED, in
contrast, means that errors were detected during
programming. Error states can be cleared by press­ing the asterisk * key.

2. On the prox.pad plus keypad, enter the user
location youwishtodeleteandapoundsymbol
#. To delete user 100, for example, press:

100 # ** (to delete user 100)

The yellow LED blinks slowly.

3. Press * to exit Program mode.

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4.3 Programming Outputs Chapter 4: Programming

4.3 Programming
Outputs

4.3.1 Changing the
Lock Output Time

4.3.2 Assigning
Outputs

The factory default main relay time is five (5) seconds.
Main Lock Output time can be set in one-second in­crements from 1-255 seconds using command 11.

1. Place the prox.pad plus unit in Program m ode.
Press:

99 # Master Code * (default is 1234)

A slow blinking yellow LED indicates that the unit
is in Program mode. A steady yellow LED, in
contrast, means that errors were detected during
programming. Error states can be cleared by press­ing the asterisk * key.

2. Enter the new Lock Output time, in seconds (from
1 to 255). For example, to enter 10 seconds, press:

11#10#0#**

The yellow LED continues to blink slowly.

3. Press * to exit Program mode.

The prox.pad plus unit is equipped with four virtual
outputs and four physical outputs. The virtual outputs
consist of the Lock Output, Alarm Shunt Function,
Propped Door Output, and Forced Door Output. A
virtual output is simply an output that can be assigned
to a physical output. The physical outputs include the
Main Relay, the Aux Relay, Audio Alert #1, and Audio
Alert #2. The default output assignments are:

• Lock Output is assigned to the Main Relay

• Alarm Shunt Function is assigned to the Aux Relay

• Forced Door Output is assigned to Audio Alert #1

• Propped Door Output is assigned to Audio Alert

#2

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Chapter 4: Programming 4.3 Programming Outputs

This feature is useful considering the product only has
two relays; you can assign these relays to any of these
functions. There are only a few things to keep in mind
when assigning the outputs.

• Any virtual output can be assigned to any physical

output.

• A virtual output can be assigned to multiple physi-

cal outputs.

• A physical output can only have one virtual output

assigned to it.

To assign the outputs, use the following command:

10 # virtual output # physical output # **

The chart below shows the output options with the
corresponding value.

Virtual Outputs Physical Outputs

1=Lock 1=MainRelay
2=AlarmShunt 2=AuxRelay
3 = Propped Door 5 = Audio Alert #1
4=ForcedDoor 6=AudioAlert#2

For example, to assign the Forced Door Output to the
Aux Relay, enter the following command in Program
mode:

10#4#2#**

After entering this command, the Forced Door Output
is still assigned to Audio Alert #1. If you do not want
the audio alert to sound for Forced Door, you MUST
disable Audio Alert #1. To disable an output, enter a
0 for the virtual output. To disable Audio Alert #1 enter
following command:

10#0#5#**

NOTE: The audio alerts use the local keypad sounder.
Audio Alert #1 is indicated by a ½ second on, ½ second
off beeping. Audio Alert #2 is indicated by a short beep
every two seconds.

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4.3 Programming Outputs Chapter 4: Programming

4.3.3 Setting Propped
Door Output Time

4.3.4 Setting Forced
Door Output Time

Command #44 lets you set the Propped Door Output
time.

1. Place the prox.pad plus unit in Program m ode.
Press:

99 # Master Code * (default is 1234)

A slow blinking yellow LED indicates that the unit
is in Program mode. A steady yellow LED, in
contrast, means that errors were detected during
programming. Error states can be cleared by press­ing the asterisk * key.

2. To program the Aux relay for Propped Door, enter
the following on the keypad:

10#3#2#**

3. Enter the desired Propped Door Output time. For
example:

44#ttt#0#**

where, ttt=propped door time, to nearest 10’s
seconds, entered as 10-990; default=30 seconds.

4. Press * to exit Program mode.

Command #45 lets you set the Forced Door Output
time.

1. Place the prox.pad plus unit in Program m ode.
Press:

99 # Master Code * (default is 1234)

A slow blinking yellow LED indicates that the unit
is in Program mode. A steady yellow LED, in
contrast, means that errors were detected during
programming. Error states can be cleared by press­ing the asterisk * key.

2. To program the Aux relay for Forced Door, enter
the following on the keypad:

10#4#2#**

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Chapter 4: Programming 4.4 Programming Keypad Options and Parameters

3. EnterthedesiredForcedDoorOutputtime.For
example:

45#ttt#0#**

where, ttt=forced door time, to nearest 10’s
seconds, entered as 10-990; default=30 seconds.

4. Press * to exit Program mode.

4.4 Programming
Keypad Options
and Parameters

4.4.1 User Lockout
Option

The prox.pad plus unit supports two types of user
lockouts: “Lockout By Location” and “Lockout By
Group.” The two lockouts share the following features:
(1) entering Program mode always clears an active
lockout (2) and neither the “master,” the“ supervisor,”
nor an “emergency” user can be locked out. The user
lockout function, which is enabled by default, can be
disabled through Command 30 option #5. The lockout
type is selected through Command 30 option #8 and
defaults to “Lockout By Location.”

4.4.1.A Lockout By Location

In the Lockout By Location mode, the location of the
Lockout Code in the user table determines which users
are locked out. Entering a Lockout Code (when no
lockouts are active) excludes all users programmed in
locations greater than the location of that Lockout
Code. For example, if user #20 is programmed as a
Lockout Code and that user’s PIN is entered, then
users #21 and above are locked out.

Entering the same Lockout Code cancels the current
lockout. If a different Lockout Code (programmed in
a location less than the current lockout) is entered
during an active lockout, the lockout is “lowered” to
the location of that PIN. This means that to cancel a

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4.4 Programming Keypad Options and Parameters Chapter 4: Programming

lockout initiated by another user, the “new” user must
enter his PIN twice. The first entry lowers the lockout

and the second cancels the lowered lockout.

4.4.1.B Lockout By Group

Lockout By Group is an enhanced version of the lock­out function. In this mode, each user is assigned to a
lockout “group.” The user lockoutgroupissetwith
command 32 ,parameter 6 and defaults to 4. The group
set in parameter 6 is applied to all newly added users,
and can be changed prior to adding each user if re­quired.

Lockout groups can be from 0 to 15. User lockout group
0 is special because it allows users programmed with
that group to be processed regardless of the current
user lockout state (meaning group 0 users cannot be
locked out). A good example of group 0 usage might
be a Relock Code, which would allow a group 0 user
to re-lock a door even if a user lockout is active. Exercise
care (restraint) when creating group 0 users; if there
are too many, the usefulness of user lockout dimin­ishes.

Entering a Lockout Code (when no lockouts are active)
sets the current lockout group to that user’s lockout
group. Subsequently, whenever a valid PIN is entered,
that user’s lockout group is compared to the currently
active lockout group. It is the result of this test that
determines whether the user is locked out.

Entering any lockout code while a lockout is active
always cancels the current lockout. To activate another
lockout, you must enter the lockout code again.

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Chapter 4: Programming 4.4 Programming Keypad Options and Parameters

The prox.pad plus unit firmware can select one of four
different lockout operations. The selection is made by
setting the Lockout By Group “operand” in command
32, parameter 7 to one of the following values:

• 0 = lockout all other groups

• 1=lockoutjustthisgroup

• 2 = lockout higher numbered groups

• 3 = lockout lower numbered groups

When a “lockout just this group” is activated, all users
in that group are locked out with the exception of those
users programmed as Lockout Codes. This allows the
user who initiated the lockout to cancel the lockout.

4.4.2 TimeZone/
Holiday Features

The prox.pad plus unit currently supports up to e ight
(8) timezones. Timezones are disabled by default and
can be enabled with Command 30 option 9. To enable,
enter:

30#9#1#**

Auto-Unlock is also disabled by default and can be
enabled with command 30, option 11. The default
auto-unlock timezone is in location 8 and is 9:00 A.M.
to 5:00 P.M. Monday through Friday. To make this
timezone active as an auto-unlock, you must enable
option 11. To enable, enter:

30#11#1#**

Additionally, you cannot add timezones through the
keypad directly (software is required); however, you
can assign users to timezones and set a timezone as
auto-unlock, after the timezone is added via software.

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To program users to a certain timezone, you must first
set the user timezone mask in command 32, parameter

5. Each user added after this parameter is set is as­signed to that timezone. If you want to assign users to
several different timezones, you must change parame­ter5priortoaddingeachuser.

Take care using parameter 5 since it is an 8-bit number,
and each timezone equals a certain bit value as follows:

• TZ1 = 1

• TZ2 = 2

• TZ3 = 4

• TZ4 = 8

• TZ5 = 16

• TZ6 = 32

• TZ7 = 64

• TZ8 = 128

To program a user to multiple timezones, add up the
number of each timezone. For example: To add a user
to timezones 1, 2, and 8, enter 131 (1 + 2 + 128 = 131)
in parameter 5. Entering a value of 255 sets the user
to 24 hours, which means you cannot assign a user to
all eight (8) timezones. To set a timezone as auto-un­lock, you must set the auto-unlock timezone mask
using command 38. Example:

38 # autz # 1 # **

(autz=auto-unlock timezone (1-8). Entering 1 sets the
timezone as auto-unlock and a 0 clears it.)

4.4.2.A Midnight Crossing TimeZones

The prox.pad plus unit supports “midnight crossing
timezones,” which is always enabled. This means a
timezone can cross the midnight boundary. For exam­ple: A timezone can start at 11:00 P.M. and end at 7:00
A.M.

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Chapter 4: Programming 4.4 Programming Keypad Options and Parameters

There is another option for allowing timezones to cross
over midnight if the next day is a holiday. For example,
a timezone is set for 6:00 P.M. to 2:00 A.M. Monday­Friday and Friday is a holiday. If you enable this option
(command 30, option 10), users can still gain access
after midnight on Friday. If you disable this option,
users do not have access after midnight.

This option is enabled by default, but can be disabled
using command 30, option 10. To disable, enter:

30#10#0#**

Entering 1 instead of 0 enables the option.

4.4.2.B Holidays

The prox.pad plus unit supports up to thirty-two (32)
holidays. Holidays can be single days or block holidays
(one block holiday counts as only one holiday; you can
have up to thirty-two block holidays).

A block holiday is a group of days with a beginning
and end date. This is useful if you want a whole week
to be considered a holiday. A block holiday can be up
to one year long.

4.4.2.C Daylight Savings Time

Daylight savings time is also supported and is enabled
by default. This can be changed using command 30,
option 13. To disable, enter:

30#13#0#**

Entering 1 instead of 0 enables the option.

The prox.pad plus unit currently supports U.S. and
European daylight savings formats, and this can be
changed using command 30 option 15. U.S. is the de­fault value. To specify U.S.A., enter 0, European 1:

30#15#0#**

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4.4 Programming Keypad Options and Parameters Chapter 4: Programming

When set to U.S. format, daylight savings begins on
the first Sunday in April at 2:00 A.M. (turn back one
hour) and ends on the last Sunday in October at 2:00
A.M. (turn back one hour). When set to European
format, daylight savings begins on the last Sunday in
March at 2:00 A.M. (turn back one hour) and ends on
the last Sunday in October at 2:00 A.M. (turn back one
hour).

4.4.2.D Leap Year

The prox.pad plus unit supports leap year; on the
appropriate leap years February 29th is a valid date.

4.4.2.E Time/Date Set

The time is set using command 41 and is in 24-hour
format. The date is set using command 42. NOTE: The
Time/Date is not reset with the default command. To
set the Time, enter:

41 # hhmm # 0 # **

[hhmm=hour and minute (24-hour format)]

To set the Date, enter:

42 # mmddyy # dow # **

[mmddyy=month, day, year
dow=day of week (1=Sunday,
2=Monday, etc.)]

4.4.3 Turning Visual
LED/Keypress
Indicator ON/OFF

This visual LED/keypress indicator lights the visual
LED once for each key press. This feature provides a
visual acknowledgment that a particular k ey was
pressed hard enough for the unit to understand. The
factory-shipped default setting is ON, but it can be
toggled ON and OFF as desired. NOTE: A common
reason to turn this feature OFF is to prevent an un­authorized user from viewing visual feedback pro­duced when an authorized user enters his/her code.

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Chapter 4: Programming 4.4 Programming Keypad Options and Parameters

1. Place the prox.pad plus unit in Program m ode.
Press:

99 # Master Code * (default is 1234)

A slow blinking yellow LED indicates that the unit
is in Program mode. A steady yellow LED, in
contrast, means that errors were detected during
programming. Error states can be cleared by press­ing the asterisk * key.

2. To enable this feature, press:

30#1#1#**

The yellow LED continues to blink slowly.

3. To disable this feature, press:

30#1#0#**

The yellow LED continues to blink slowly.

4. Press * to exit Program mode.

4.4.4 Turning Audio
Keypress Feedback
ON/OFF

The Audio Keypress Feedback command enables the
sounder to beep once for each key press. This feature
provides an audio acknowledgment that a particular
key was pressed hard enough for the unit to under­stand. The factory-shipped default setting is ON, but
it can be toggled ON and OFF as desired using com­mand 30. NOTE: Acommonreasontoturnthisfeature
OFF is to prevent an unauthorized user from hearing
the audio feedback emitted when an authorized user
enters his/her code.

1. Place the prox.pad plus unit in Program m ode.
Press:

99 # Master Code * (default is 1234)

A slow blinking yellow LED indicates that the unit
is in Program mode. A steady yellow LED, in
contrast, means that errors were detected during
programming. Error states can be cleared by press­ing the asterisk * key.

2. To enable this feature, press:

30#0#1#**

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The yellow LED continues to blink slowly.

3. To disable this feature, press:

30#0#0#**

The yellow LED continues to blink slowly.

4. Press * to exit Program mode.

4.4.5 Error Lockout

The prox.pad plus controller maintains a count of the
number of consecutive invalid key pad PINs and prox
cards that have been entered. This count is reset by
entering a valid keypad PIN, presenting a pro­grammed prox card, pressing the program button, en­tering a valid [99 # Master code*] sequence, or by the
expiration of the keypad timer.

Entering an incorrect Master code in a [99 # Master
Code*] sequence does increment the invalid PIN entry
count. This ensures that attempts to guess the Master
code are not overlooked.

When the invalid entry counter reaches the user-speci­fied level, the error lockout is activated. Error threshold
is programmed through parameter 32 # 0 #, and is
defaulted to three attempts.

Once the error lockout threshold is reached, the key­pad is locked out and the yellow LED lights solidly.
This duration defaults to 10 seconds, and is changed
with command 32, parameter 1.

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Chapter 4: Programming 4.4 Programming Keypad Options and Parameters

4.4.6 Timed
Anti-Passback

The Timed Anti-Passback function is enabled by de­fault. It lets you specify a length of time that must pass
before the same prox card can be processed after being
presented. The feature is included so that the card
must be outside of the prox read field during the entire
period of time. If the card is reintroduced into the field
prior to expiration of the time delay, the time delay
restarts with a full duration.

Presenting a different card (not necessarily a pro­grammed card) causes the new card data to be proc­essed immediately and also clears the Anti-Passback
timer so that the first card presented now get processed
again immediately.

This feature is selected through option 30 # 16 #; the
duration of the time delay is set through parameter
32 # 8 #. The duration of the time delay can be set
from ½ second to 60 seconds in ¼ second increments.

Disabling the Timed Anti-Passback function provides
another feature that controls how often ANY prox card
is processed. When option 30 # 16 # is disabled, the
value in parameter 32 # 8 # indicates how often a card
will be processed. Please note that the prox read func­tion continues to attempt a card READ every 100 mil­liseconds, but a valid card read is only PROCESSED
after the specified time delay elapses.

Also note that this function does not require the card
to leave the read field. In fact one of the main uses of
this feature is to adjust the processing rate of cards that
remain in the field. Now you can extend the processing
time to stop this type of unwanted toggling. All that
must be done is to extend the value in command
32 #3 #.

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Both of these features apply only to prox cards; there
is no “Anti-Passback” processing of keypad PINs.
“Anti-Passback” and the “card process timer” are also
turned off in Program mode.

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Chapter 4: Programming 4.5 Using the Printing Features

4.5 Using the
Printing Features

4.5.1 Selecting
Transaction Log
Information

The prox.pad plus unit in conjunction with the op­tional IEI PDA Data Collection Device (DCD) can cap­tureaTransactionLogandaProgrammedUserList
via the IR port. The Log Dump command is:

70#0#0#**

The User Dump command is:

25#0#0#**

You can selectively program specific transaction events
to print or not on the Transaction Log. By “masking”
out certain events, you direct the unit not to save those
events in memory and thus not be available for the
log. The factory default is for all transaction events to
besavedinmemoryandprintedonthelog.Toturn
OFF an event (keep it from being logged), enter:

73#EventCode#0#**

To turn an event ON, enter:

73#EventCode#1#**

Event # Description

1 access denied - invalid PIN
2programdenied
4REX
5 P ropped Door
6 Door Closed
7 F orced Door
16 logdumpedbyuser#N
17 access granted to user #N
19 access denied to user #N, bad timezone
20 toggle mode activated by user #N

(latch set)

21 toggle mode de-activated by user #N

(latch clear)
22 1st in auto-unlock triggered by user #N
23 door relocked by user #N
24 user lockout enabled by user #N
25 user lockout disabled by user #N
26 access denied to user #N - user is

disabled

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4.5 Using the Printing Features Chapter 4: Programming

Event # Description

27 card/code mismatch
29 program mode started by user #N
30 logerasedbyuser#N
32 unprogrammedcarddata
33 unprogrammed code data
50 log retrieved
51 access denied to user #N, user group

lockout

1. Place the prox.pad plus unit in Program m ode.
Press:

99 # Master Code * (default is 1234)

A slow blinking yellow LED indicates that the unit
is in Program mode. A steady yellow LED, in
contrast, means that errors were detected during
programming. Error states can be cleared by press­ing the asterisk * key.

2. Press:

73#event#0/1#**

“0/1” in the command syntax is the ON/OFF in­struction for the unit. Pressing 0 at a certain event
means that that event is not logged and is not
available to be printed. Pressing 1, in contrast,
restores logging and printing for a particular
event. “Event” is a two-digit number that repre­sents a specific transaction as listed on the pre­vious page. A steady yellow LED indicates an
error; if this occurs, start again.

3. Press * to exit Program mode. The yellow LED
stops blinking.

4.5.2 Printing a
Transaction Log

If you have the optional PDA DCD software, you can
capture a Transaction Log on it via the prox.pad plus
IR port. Transaction Logs can be printed using two
different methods, (1) by programming a “dump” code
into memory and (2) by placing the prox.pad plus unit
into Program mode and manually entering the print
Transaction Log command. For details, see the sub­sections 4.5.2.A and 4.5.2.B on the next page.

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Chapter 4: Programming 4.5 Using the Printing Features

4.5.2.A Programming a Transaction Dump Code

1. Place the prox.pad plus unit in Program m ode.
Press:

99 # Master Code * (default is 1234)

A slow blinking yellow LED indicates that the unit
is in Program mode. A steady yellow LED, in
contrast, means that errors were detected during
programming. Error states can be cleared by press­ing the asterisk * key.

2. For a LOG DUMP USER (Code Only), press:

50#2#userlocation#code*code*

For a CARD DUMP,press:

50#2#userlocation#**<presentcard>

and then present the card at the proximity reader.
(NOTE: A Log Dump User can also be a “card
AND Code” or “Card OR Code” user.)

3. Press * to exit Program mode.

NOTE: Entering the programmed dump code or card
again subsequently causes the unit to send a Transac­tion Log to the optional PDA DCD program.

4.5.2.B Printing a Transaction Log Manually

1. Place the prox.pad plus unit in Program m ode.
Press:

99 # Master Code * (default is 1234)

A slow blinking yellow LED indicates that the unit
is in Program mode. A steady yellow LED, in
contrast, means that errors were detected during
programming. Error states can be cleared by press­ing the asterisk * key.

2. Hold the PDA up to the prox.pad plus IR port
steadily (about one or two inches away; the IR
port is located to the right of the yellow LED) and
then press:

70#0#0#**

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4.5 Using the Printing Features Chapter 4: Programming

3. Press * to exit Program mode. The 70 command
is logged in the transaction buffer (in memory),
providing a reference as to when the log was
printed. Refer to the DCD software instructions
for details.

4.5.2.C Erasing a Transaction Log

TheTransactionLogshouldbeerasedfrommemory
after being printed to prevent conflicting logs. To

erase the log, enter the following sequence:

99 # Master Code * 76 # 00000 # 00000 #
**

Then press * to exit Program mode.

4.5.2.D Printing a Programmed Users List

The Programmed Users List showing all user access
information can be printed to the optional PDA soft­ware via the unit’s IR port. The P rint Programmed
Users List command is 25.

The prox.pad plus unit can store up to 2,000 user IDs
in memory at one time. Each user ID can be a card, a
PIN code, or a combination card/PIN code. User data
is stored in numbered registers, with register one being
known as “user one,” register two “user two,” etc.

User data is stored in the available memory registers
automatically by the unit; you do not have to place
data in any particular order. You can store codes or
cards in the first five registers and skip some registers,
leaving them empty on purpose; you can then con­tinue programming from registers that are out of se­quence. This is an important concept since the printed
list identifies the memory register (location) for each
user’s data. It does not print user locations that are not
programmed.

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Chapter 4: Programming 4.5 Using the Printing Features

1. Place the prox.pad plus unit in Program m ode.
Press:

99 # Master Code * (default is 1234)]

A slow blinking yellow LED indicates that the unit
is in Program mode. A steady yellow LED, in
contrast, means that errors were detected during
programming. Error states can be cleared by press­ing the asterisk * key.

2. Hold the PDA up to the prox.pad plus IR port
steadily (about one or two inches away; the IR
port is located to the right of the yellow LED) and
then press:

25#0#0#**

3. When the list is complete, press * to exit Program
mode. Refer to the DCD software instructions for
details.

By default, this command dumps all users, includ­ing em pty user locations. The user dump select
option (command 30, option 17) lets you change
this. If you enable option 17, only programmed
users are dumped. To enable, press:

30#17#1#**

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4.6 Programming Commands Chapter 4: Programming

4.6 Programming
Commands

If you need to change any of the program default
values or wish to add functions, first enter Program
mode and then enter the desired program command.
Defaults are in bold.

Action Desired Press Details

Yellow LED blinks

To enter Program
mode

1. Change Master
Code

Code-only
operation

(example, 4321
Master Code)

2. Assign outputs

3. Set lock output
duration

4. Delete users

99 # (Master Code) *

1 # (new code) * (repeat code) *

1 # 4321 * 4321 *

10 # virtual output # physical output #
**

Virtual Output Physical Output

1 - Lock 1 - Relay 1 (Main)
2 - Alarm Shunt 2 - Relay 2 (Aux)
3 - Propped Door 5 - Audio Alert #1
4 - Forced Door 6 - Audio Alert #2

11 # tt # 0 # * *

user-location # **

slowly (default
Master Code
= 1234)

Entering a zero (0)
for a virtual output
disables the
physical output

tt=numberof
seconds to operate
lock on access (1
through 255)

defaults to 5
seconds

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Chapter 4: Programming 4.6 Programming Commands

Action Press Details

5. Set/clear keypad
options

6a. Print
programmed user
list

6b. Print
programmed user
list (starting at a
certain user)

30#0#0#**

Option Set/Clear

0-audio keypress feedback, 0=off, 1=ON
1-visual keypress feedback, 0=off, 1=ON
2-auto entry enable, 0=OFF, 1=on
3-Card and PIN required for 0=OFF,1=on
Program mode
5-user lockout enable 0=off, 1=ON
7-internal REX select 0=OFF,1=on
8-user lockout select 0=BY

LOCATION,
1=by group

9-timezones select 0=OFF,1=on
10-holiday timezone mid- 0=off, 1=ON
night crossing
11-auto-unlock select 0=OFF,1=on
12-first-in auto-unlock 0=OFF,1=on
13-daylight savings time 0=off, 1=ON
select
15-daylight savings time 0=USA,
format 1=European
16-anti-passback 0=off,1=ON
17-user dump select 0=all users

1=programmed
users only

25#0#0#**

25#0#startuser#**

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4.6 Programming Commands Chapter 4: Programming

Action Press Details

7. Change keypad
parameters

8. Set/clear
auto-unlock mask

9. Restore system
defaults (master
user and system
options/parameters
only)

32 # parameter # value # **

Parameter Value

0-error lockout threshold 1-50 (def=3)
1-error lockout duration 1-255 (def=10

sec)

3-extended unlock time 1-255 (def=10

sec)

4-site ID (for cmds 51, 57) 0-255 (def=11)
5-user timezone mask 0-255 (def=255)
(for programming users
through the faceplate)
6-user lockout group 0-15 (def=4)
7-lockout by group 0-3 (def=0)
operand (see below)

0=lockout users in all other
groups
1=lockout users in this
group (except lockout users)
2=lockout users in higher
numbered groups
3=lockout users in lower
numbered groups

8-Anti-Passbackdelay 2-240(1/4sec

increments, def=
4or1sec)

38 # autz # set/clear # * *

40 # 00000 # 00000 # * *

See options below

autz - auto-unlock
timezone (1-8)
Entering a 1 sets
the timezone as
auto-unlock and a 0
clears it

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Chapter 4: Programming 4.6 Programming Commands

Action Press Details

10. Set system time

11. Set system date

12. Set door number 43#nnnnn#0#**

13. Set propped
door output time

14. Set forced door
output time

15. Clear eeprom
memory and restore
default settings

41 # hhmm # 0 # **

42#mmddyy#dow#**

44#ttt#0#**

45#ttt#0#**

46 # 00000 # 00000 # **

hhmm=hour/minute,
24-hr format

mmddyy=month,
date, year;
dow=day of week,
1=Sunday, etc.

nnnnn=door
number
Default=0001 (max
number=65535)

ttt=propped door
time, to nearest 10’s
seconds,enteredas
00-990; default=30
secs
entering 00 disables
propped door

ttt=forced door
time, to nearest 10’s
seconds,enteredas
00-990 (00 latches
it); default=10 secs

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4.6 Programming Commands Chapter 4: Programming

Action Press Details

User Types

0 toggle code
1 standard access
2logdump
3 lockout
4 extended lockout
5singleuse
6 relock code
7 emergency

16a. Add code only
user

50 # type # location # key pin *
key pin *

“code only” user

16b.Addcardonly
user by presentation

16c. Add card AND
code user

16d. Delete user

17. Program 26-bit
“card only” user
without presenting
card

18. Program “card
OR code” user

19. Program
consecutive “card
only” users by
presentation

50 # type # location # **
<present card>

50 # type # location # key pin *
key pin * <present card>

50#0#location#**

51 # type # location # card pin *
card pin *

52 # type # location # key pin * key pin
* <present card>

53 # type # start user # **
<present card> <present card> ...

“card only” user by
presentation

“card AND code”
user

delete user

Location MUST be
greater than 2;
Master/Supervisor
cannot be set as
“card only”

Start user MUST be
greater than 2;
Master/Supervisor
cannot be set as
“card only”

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Chapter 4: Programming 4.6 Programming Commands

Action Press Details

0 = Enables that
user
1 = Disables that
user;

20. Enable/disable
users

21. Program block
of 26-bit “card only”
users without
presenting cards

22. Delete block of
consecutive users

56 # enable/disable # user # **

57 # number of users # start user #
card pin * card pin *

58 # start user # start user # number of
users * number of users *

Master user cannot
be disabled; an
unprogrammed user
cannot be enabled
or disabled
(generates a
program error)

Start user MUST be
greater than 2;
Master/Supervisor
cannot be set as
“card only”; uses
site ID set in
command 32,
parameter 4

23. Dump
transactions to IR
port

70#0#0#**

This command
MUST be used
while in Program
mode

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4.6 Programming Commands Chapter 4: Programming

Action Press Details

See options below;

24. Set/clear event
log mask

25. Reset (erase)
transaction log

26. To exit Program
mode

73 # event # set/clear # **

Event

1 access denied - invalid PIN
2 program denied
4REX
5 Propped Door
6DoorClosed
7 Forced Door
16 log dumped by user #N
17 access granted to user #N
19 access denied to user #N, bad

timezone

20 toggle mode activated by user #N

(latch set)

21 toggle mode de-activated by user

#N (latch clear)

22 1st in auto-unlock triggered by

user #N
23 door relocked by user #N
24 user lockout enabled by user #N
25 u ser lockout disabled by user #N
26 access denied to user #N - user is

disabled
27 card/code mismatch
29 program mode started by user #N
30 log erased by user #N
32 unprogrammed card data
33 unprogrammed code data
50 log retrieved
51 access denied to user #N, user

group lockout

76 # 00000 # 00000 # **

* (after final command) Yellow stops flashing

all events are
logged by default
unless stated
otherwise below

Events 30 and 50
cannot be disabled

Events 32 and 33
are disabled by
default

prox.pad plus Install/Program. Manual, P PP, D4b 4-41
Part No. 6105679, Rev. 1.1

Chapter 5:
Troubleshooting

Chapter 5 furnishes a Troubleshooting Chart, diagnos­tic flow charts, a power supply integrity test, and in­formation to correct possible water problems.

5.1 Before Calling
IEI

Whenever your prox.pad plus unit experiences diffi­culty, before calling IEI for help, first refer to the
Troubleshooting Chart for answers.IftheTrou-

bleshooting Chart does not help, perform the follow­ing:

1. Write down the time and date that the problem
occurred, or the time and date when you first
noticed the problem. Also note what the unit was
doing when the problem occurred or was first
noticed.

2. Note all other relevant information, paying par­ticular attention to recent updates, new or inex­perienced installers/programmers, or any recent
hardware changes.

3. Attempt to isolate the problem.

4. Refer to the “Troubleshooting Chart” and flow
charts in this chapter. They are designed such that
many common problems can be easily diagnosed
and corrected by users without IEI assistance.

5. Contact your supervisor or the “technical subject
expert” at your facility for assistance for help if
you cannot diagnose and correct the problem
yourself using steps 1-4 above

6. Contact IEI for help only if using steps 1-5 above
fails to resolve the problem. Make sure that you
have a written description of the problem (and
any steps you may have taken attempting to rem­edy the problem) before calling for help. Write

prox.pad plus Install/Program. Manual, P PP, D4b 5-1
Part No. 6105679, Rev. 1.1

Chapter 5: Troubleshooting 5.1 Before Calling IEI

down the version number of your prox.pad plus
unit before calling IEI for help.

Table 5-1. Troubleshooting Chart

Problem Probable Cause Solution

Red LED turns green
when access
accepted, but door
does not open

Various: power
supply voltage
problems, locking
device power supply
not set correctly

1. Check power supply voltage.

2. Monitor voltage at unit’s V+
and V- terminals (on P1) with
meter, enter a valid code, and
ensure that voltage remains
constant while locking device
attempts to unlock and relock. If
voltage varies 1/4 volt or more
during this test, this is a problem
you must correct; look for the
following:

-verify that power supply is rated
sufficiently for all equipment
being powered

-verify that locking device, if on
same power supply, is set up for
current being drawn (example: if
a lock draws 300mA at 24VDC,
same lock may draw 600mA at
12VDC, especially if the unit
requires that jumpers be placed
in a different configuration

-place meter across lock power
wires at lock and ensure the lock
is receiving proper voltage

prox.pad plus unit
experiences reduced
read range problems

5-2 prox.pad plus Install/Program. Manual, PPP, D4b

Various: unit is
mounted on a metal
surface, or other
equipment
producing RF
interference

For metal surface problems, see
section 2.2.3; for RF interference
problems, see section 2.2.4.

Part No. 6105679, Rev. 1.1

5.1 Before Calling IEI Chapter 5: Troubleshooting

Table 5-1. Troubleshooting Chart (continued)

Problem Probable Cause Solution

prox.pad plus unit
not entering
program mode when

99 # Master code *

is pressed on the
prox.pad plus
keypad or
installer/programmer
forgets the “master
code"

Various: master
code has been
changed, is
incorrect, or new
code not
programmed
correctly

1. With power to the prox.pad
plus unit turned ON, remove the
main circuit board from the unit
as described in section 2.5.

2. Locate the “Program” button
(SW1) underneath the main
circuit board and press it for
about 2 seconds. Take care if
you must pull the circuit board
out of the plastic housing. Handle
the board by its edges,
otherwise, your fingers can short
the solder points. Figure 2-7
illustrates the location of this
button. (When handling the

main printed circuit board, to
guard against possible static
discharges, touch a grounded
object BEFORE touching the
prox.pad plus unit.) (The yellow

LED blinks slowly, indicating that
program mode is active.)

3. To program a new master
code, press:
1# new-code * repeat-code *
Thecodecanbe1-6digits,with
repeated numbers acceptable.

4. To exit program mode, press *.

5. Continue programming as
described in Chapter 4.

prox.pad plus Install/Program. Manual, P PP, D4b 5-3
Part No. 6105679, Rev. 1.1

External Request to Exit Input Not

Chapter 5: Troubleshooting 5.2 Flow Charts

5.2 Flow Charts

Activating prox.pad plus

YES

Perform power integrity test
(section 5.3).

FAIL

Troubleshoot per instructions
in Table5-1.

1. Disconnect any devices connected to white,
orange, and brown. 2. Short the W and
O wires together and maintain connection. 3.
Momentarily short the O and B/R terminals to
activate the egress input. Does the prox.pad plus
work?

NO

1. Verify that no other equipment is monitoring
same door contacts as prox.pad plus. 2. If so,
disconnect all other devices on that set of
contacts, except the prox.pad plus. 3. Try
again.

Bad
prox.pad
plus

PASS

1. Meter and verify correct prox.pad plus voltage. 2. Reference

prox.pad plus instructions.

NO

1. Resolve issue. 2. Erase prox.pad plus
memory to erase any program glitch.

PASS

1. Verify that door position switch closed before
attempting to engage the REX. (prox.pad plus
ignores this input when door is open.) 2. If no door
contacts are used, jumper input together with a
piece of wire and try again.

Solved! Shut the

FAIL

YES

1. With the door contacts closed, meter continuity
between exit switch and wires from prox.pad plus.
(Meter should read an open and then a closed
circuit when exit device is activated.) 2. Reconnect
exit switch. 3. With door contact input closed, try
the switch again.

1. Verify that exit device is "dry contact"
and no induced voltages, A/C or D/C, are
being applied to input. 2. More than one
volt?

door.

FAIL

PASS

YES

If problem persists,
see Note at bottom.

NO

Locate source and
eliminate. (Circuit requires
a dry switch.)

NOTE: A glitch in the prox.pad plus program might result from using a
power supply that is not filtered and regulated properly. For extra
filtering suggestions, call IEI technical support.

5-4 prox.pad plus Install/Program. Manual, PPP, D4b

Part No. 6105679, Rev. 1.1

"

5.2 Flow Charts Chapter 5: Troubleshooting

Programmed Codes Stop Working;
Keypad Buttons Not Working

1. Meter and verify correct keypad voltage. 2. Verify keypad power
selection jumper is selecting the same voltage provided by the

YES

Confirm that each keypad button is not damaged by
using the Keypress Feedback feature. (A damaged
button will cause a digit to be read more than once
or not at all, resulting in denied access.)

power supply. 3. Reference keypad instructions. 4. Verify that kick
back protection installed to specifications listed in Table 1-1.

NO

1. Resolve issue. 2. Erase keypad memory to
erase any program glitch. 3. Enter default
code, 1234* .

FAIL

PASS

1. Erase entire keypad memory to erase any
program glitch. 2. Enter default code, 1234* .

FAIL

PASS

1. Reprogram keypad
and re-test. 2. See "Note
at bottom of page.

Verify that the asterisk button (*) is being
used like the <Enter> key. (This may be
turned ON/OFF in programming.)

NOTE: A glitch in the keypad program might result from using a power
supply that is not filtered and regulated properly. For extra filtering
suggestions, call IEI technical support.

PASS

1. Reprogram keypad
and re-test. 2. See "Note"
at bottom of page.

If using mullion style keypad, verify
that mounting hardware & cables are
installed per specifications (Table
1-1). Xtremepad, check cable
specifications.

1. Set meter to read continuity. 2.
Remove power from common terminal
of keypad. 3. Enter 1234* to verify that
relay activates.

PASS

Device used to prevent electric kick
back conflicts with existing device built
into lock. Remove and test.

PASS

Perform power
integrity test
(section 5.3).

FAIL

Troubleshoot per instructions
in Chapter 5 in this manual).

FAIL

Bad
keypad

prox.pad plus Install/Program. Manual, P PP, D4b 5-5
Part No. 6105679, Rev. 1.1

Chapter 5: Troubleshooting 5.3 Performing Power Supply Integrity Test

5.3 Performing
Power Supply
Integrity Test

This test confirms whether or not the power source is
providing sufficient amperage to support all the equip­ment. It indicates whether or not a stable e lectrical
environment exists by revealing fluctuating voltages
during operations. A fluctuation in voltage exists when
the equipment draws more amperage than the power
supply offers.

As the prox.pad plus unit cycles the equipment ON
and OFF, power must remain constant. If a voltage
fluctuation of one-quarter volt or more occurs during
testing, in either the positiveornegativedirection,the
test results indicates a “fail” response. If the voltage
retains proper amplitude (remains constant), the test
indicates a “pass” response.

1. Set the meter to read voltage and place meter
probes on the red and black wires of P1, located
on the prox.pad plus unit. You may have to ref­erence Figure 2-2 for details. If the prox.pad plus
unit consists of two parts, a reader and a controller,
theterminalsarelocatedonthecontroller.

The voltage reading is monitored throughout the
entire test.

2. With power being applied to the entire prox.pad
plus unit, enter a valid code on the prox.pad plus
keypad. The REX input can be used in place of a
valid code; the test results remain the same. Ref­erence the keypad circuits diagram for REX input,
located in Chapter 2 of this manual.

3. Observe the meter as the keypad cycles the system
ON and OFF. The voltage should remain constant
during this operation, indicating that the electrical
system is stable and adequate.

5-6 prox.pad plus Install/Program. Manual, PPP, D4b

Part No. 6105679, Rev. 1.1