EZVIZ HP5 User guide

COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as “EZVIZ”). This user manual (hereinafter referred to as “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.

About this Manual

The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained

in the Manual is subject to change, without notice, due to rmware updates or other reasons. Please nd the latest version in the ™ website (http://www.ezviz.com).

Revision Record

New release – January, 2024

Trademarks Acknowledgement

™, ™, and other EZVIZ’s trademarks and logos are the properties of EZVIZ in various

jurisdictions. Other trademarks and logos mentioned below are the properties of their respective

owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT. EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG OTHERS. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS AND DATA PROTECTION LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER PREVAILS.

Table of Contents

IMPORTANT SAFETY INSTRUCTIONS ��1

Overview ��2

1� Package Contents �� 2 2� General �� 2 3� Basics �� 3

Setup ��4

1� Get the EZVIZ App �� 4 2� Wiring �� 4 3� Installation �� 6 4� Connect Your EZVIZ Video Doorphone to Your Smartphone�� 10 5� Configure the RFID Badge �� 11 6� Three Unlocking Methods �� 12

View Your Device on the EZVIZ App ��13

1� Live View �� 13 2� Settings�� 14

EZVIZ Connect �� 15

1� Use Amazon Alexa �� 15 2� Use Google Assistant �� 16

SAFETY PRECAUTIONS ��17

Initiatives on the Use of Video Products ��18

IMPORTANT SAFETY INSTRUCTIONS

Important!

1. Please read the user manual carefully before installing or using this product.

2. If you are installing this product for a third party, please remember to leave the manual or a copy of it with the end user.

Safety measures:

1. To operate this system in complete safety, it is essential that the installers, users, and technicians follow all of the safety procedures described in this manual.

2. Specic warnings and warning symbols are given for items if necessary.

3. The product must be set up according to the applicable standards in the country where it is installed.

4. The monitor can only be used indoor.

1

Overview

1� Package Contents

Monitor (x1)

7’' touch screen Wall Bracket for Monitor (x1) Drill Template for Monitor (x1)

UP

Drill Template

Intercom Panel (Doorbell)

with a Weather-proof Shield (x1) Drill Template for Intercom Panel (x1)

Power Adapter for Monitor (x1) Screwdriver (x1) Badges (x2)

Screw Kit (x3) Regulatory Information (x1) Quick Start Guide (x1)

DC 24V Power Supply Jack Connector

Cable (x1)

2� General

This video doorphone consists of an indoor answering unit with a touch screen and an outdoor panel with an intercom allowing you to see and communicate with the visitor who has pressed the doorbell button. It is easy to install as six wires are

needed for all functions: the doorbell, the video feed, the intercom, and the opening controls (strike plate and automated gate opening). To get the most out of your intercom, please read this instruction manual carefully.

2

3� Basics

Monitor

Screen On/Off Button

Microphone

Loudspeaker

Micro SD Card Slot

Intercom Panel (Doorbell)

Terminal Blocks

(for connecting the wires)

Touchscreen

Terminal Blocks (for connecting the wires)

Microphone

Lens

IR Light

Badge Reading Zone

Doorbell Button

Loudspeaker

Anti-theft Screw Hole

When someone presses the doorbell button, the inside monitor rings and the video is displayed.

Name Description

Power Port For powering up the monitor. Screen On/Off Button • Press to turn on/off the screen.

Micro SD Card

separately)

(sold

• Press and hold for 8s to restart the monitor. Initialize the card in the EZVIZ app before using it.

Recommended compatibility: Class 10, maximum space 512GB.

3

Setup

Follow the steps to set your system:

1. Get the EZVIZ app, and log in to your EZVIZ app account.

2. Wiring your system.

3. Install the Intercom Panel and monitor.

4. Add the monitor to your EZVIZ account.

1� Get the EZVIZ App

1. Connect your mobile phone to Wi-Fi (suggested).

2. Download and install the EZVIZ app by searching “EZVIZ” in the App Store or Google Play

3. Launch the app and register an EZVIZ user account.

EZVIZ App

If you have already used the app, please make sure that it is the latest version. To nd out if an update is available, go

to the app store and search for EZVIZ.

2� Wiring

In order to avoid the risks of interference and malfunction, do not pass the wires for your video doorphone through the same

sheath as the electrical wires.

Warning: Do not double up the wires to increase the cross-section under any circumstances�

TM

.

•Use the jack connector cable and the power adapter to connect the monitor:

Connect the red wire of jack connector cable to the +24VDC terminal of the monitor, the black wire to

the ground terminal with screwdriver (included), the connector of jack connector to the power adapter.

Lock

GATE

Warning: Please make sure that all the wires are well connected before you plug the power adapter into a wall

outlet�

4

24 VDC

•Use the +24VDC power supply you reserved on the wall to connect the monitor, so that no exposed cables will be left on the wall:

Warning: during installation, please cut off the power�

Recommended Installation Location

+24VDC

GND

1-1 wiring diagram

Ø 2 x 0.75mm² Ø 2 x 1.5mm2Twisted Pair(TP)

0-50m 0-100m up to 120m

1-10m 1-10m 1-10m

2�1� Connect the Video Doorphone (Monitor, Intercom Panel)

Properly connect the wires according to the wiring diagram (1-1). Terminals DB- and DB+ of the monitor to intercom panel DBand DB+ terminals.

2�2� Connect an Electric Strike Plate or Lock

Connect it directly to terminals LOCK- and LOCK+ on the back of the intercom panel. For wiring, refer to the label on the back of the intercom panel.

Note that this function is only valid if the screen is displaying the exterior video feed. An indicator will appear to conrm.

Important: To ensure that the electric strike plate or lock can be unlocked by the video doorphone, you should meet the

following two conditions:

1. The electric strike plate or lock that you order must have a mechanical memory.

2. The power supply to the electric strike plate or lock must not exceed 12V/1.1A If the power supply to the electric strike plate or lock exceeds 12V/1.1A, do as follows.

5

Relay with 12V coil

and NO contact

12 VDC

230 VAC

2�3� Connect a Gate Motor

Directly connect the gate motor wires to terminals GATE- and GATE+ on the back of the intercom panel. The intercom panel

provides a ‘dry’-contact connection, without an electric current, to connect to the button for your automated gate.

Note that this function is only valid if the screen is displaying the exterior video feed. An indicator will appear to conrm.

Important: The gate control: Breaking Capacity:12V/2A.

2�4� Power on the Monitor

Connect the monitor to power outlet with the power adapter to power on (AC 100- 240V).

When the monitor is connected to power, the screen turns on automatically.

3� Installation

Advice and important instructions:

• If you test your product before installing it, ensure that you do not test it with the Intercom Panel and the monitor in

the same room to avoid the video doorphone emitting a shrill noise.

• Do not expose the intercom panel lens to direct sunlight or a reective surface.

Tip: we recommend that you use a protective sheath when doing the cabling in order to protect the cables against breakage and bad weather�

• For the EZVIZ model, so as to get the most out of monitor’s Wi-Fi function, we recommend that you check that your Wi-Fi network is accessible in your planned installation location

3�1� Install the intercom panel

Remove the screws under the intercom panel,

and tilt the intercom panel forwards.

The lens of the panel must be placed at a height around 1.60m.

6

Place the drill template, take the wires through the holes of the drill template and the weather-

proof shield, then rmly attach the weather-proof

shield with anchors and screws to the wall.

UP

Drill Template

Connect the wires to the terminal blocks of the intercom panel according to the wiring diagram

1-1.(Use the screwdriver included).

Fit the intercom panel onto its weather-proof shield.

Important: For a better image quality, please

removetheprotectivelmfromtheintercom

panel before using it�

Tip: It is recommended that the wires be passed

through a sheath to protect them from impacts and weather.

Re-Install the attachment screws wtih the

screwdriver (included).

7

3�2� Install the monitor

Place the drill template for monitor so that the monitor screen is at a height of around

1.60 m above the ground.

1.6m (5.25inch)

•Use the jack connector cable and the power adapter to connect the monitor:

Fix the wall bracket with anchors and screws (PA4x25) to the wall.

Connect the red wire of jack connector cable to the +24VDC terminal of the monitor, the black wire

to the ground terminal with screwdriver(included),

the connector of jack connector to the power adapter.

Do not connect to AC power

Plug the adapter into the wall outlet.Place the monitor on the wall bracket.

8

Important: For a better image quality,

pleaseremovetheprotectivelmfromthe

monitor before using it�

Warning: during installation, do not

connect the power supply to a wall outlet�

•Use the +24VDC power supply you reserved on the wall to connect the monitor, so that no exposed cables will be left on the wall:

Warning: during installation, please cut off the power�

Recommended Installation Location

+24VDC

GND

Take the wires from the wall through the holes of the drill template and the wall bracket, then x the wall bracket with anchors and screws(PA4x25) to the wall.

Connect the red (+24VDC) wire from your wall to the +24VDC terminal of the monitor, the black (Ground) wire from your wall to the GND terminal of the monitor.

Warning: The power supply must be DC and the voltage can't exceed 24V, otherwise it may cause serious damage to the device�

9

Place the monitor on the wall bracket.

Important: For a better image quality,

pleaseremovetheprotectivelmfromthe

monitor before using it�

3�3� Install Micro SD Card (Optional)

1. Insert a Micro SD card (sold separately) into the SD card slot as shown in the figure below.

After installing the Micro SD card, you should initialize the card in the EZVIZ app before using it.

2. In the EZVIZ app, tap the Record List in the Device Settings interface to check the SD card status.

3. If the memory card status displays as Uninitialized, tap to initialize it.

The status will then change to Normal and it can store videos.

4� Connect Your EZVIZ Video Doorphone to Your Smartphone

1. Press the "Screen On/Off Button" to turn on the screen.

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2. Follow the screen wizard to connect the monitor to Wi-Fi (recommended).

3. On your smartphone, log in to your EZVIZ app account, on the Home screen, tap “+” on the upper-right corner to go to the Scan QR Code interface.

4. Scan the QR code on the screen of the monitor.

Please connect to the network before using (2/2)

Please use the EZVIZ App to scan the QR code on the screen or on the device body.

Add the device to your EZVIZ App

according to the guidance on the App. (Note: If the device is already added, please skip this step.)

Back Skip

Please connect to the network before using (2/2)

Please use the EZVIZ App to scan the QR code on the screen or on the device body. Add the device to your EZVIZ App according to the guidance on the App. (Note: If the device is already added, please skip this step.)

Back Skip

5. Follow the EZVIZ app wizard to add the monitor to the EZVIZ app.

If you failed to connect the monitor to Wi-Fi, or you skip this step (step (1/2) on the monitor), you can choose to use

EZVIZ app to nish Wi-Fi conguration:

1) Connect your smartphone to Wi-Fi (suggested)

2) Log in to your EZVIZ app, and scan the QR code on the monitor.

3) Follow the EZVIZ app wizard to nish Wi-Fi conguration and add the video doorphone to your the EZVIZ app.

5� ConguretheRFIDBadge

1) Add RFID badges:

When turning on the device for the rst time, it is essential to congure the badges in the EZVIZ app:

1. Log in to your EZVIZ app account.

2. Go to the Monitor’s settings page, choose Card Management > add cards.

3. Set the name of the card, and tap “Next step”.

4. Set the term of validity, and tap “Next step”.

5. Put the RFID badge on the badge reading zone, the doorbell indicator flash 3 times indicates the badge add successfully.

6. Tap “finish”.

2) Delete RFID badges

1. Log in to your EZVIZ app account.

2. Go to the Monitor’s settings page, choose Card Management.

3. Tap to choose the card you want to delete, and tap “Delete” -> “OK” to delete the card.

11

6� Three Unlocking Methods

(1) Open the gate/door via the monitor

1. Go to the main menu on your monitor

2. Tap the

(2) Open the gate/door via the EZVIZ App

1. Log in to your EZVIZ app account.

2. Go to the intercom panel live view page, Tap the

(3) Open the gate/door with smart RFID badge

• Unlock the electric strike plate/ Lock:

Quickly swipe your pre-programmed badge on the RFID reading zone. One short beep conrms the opening of the electric

strike plate/Lock.

• Unlock the Gate motor:

Hold the badge for at least 3 seconds on the RFID reading zone. One short beep conrms the opening of the gate.

Three short beeps indicates the failure of opening lock/gate.

or to unlock the lock or gate.

12

View Your Device on the EZVIZ App

The app interface may be different due to version update, and the interface of the app you installed on your phone shall prevail.

1� Live View

When you launch the EZVIZ app, the device page displays are shown below. You can view and listen to a live feed, take snapshots, record videos, and choose video denition as needed.

Icon Description

Share. Share your device.

Settings. View or change the device settings.

Popup. View the video displayed on top of another app you are using.

Full Screen Display. Tap to enjoy a full screen display for your eld of view.

Snapshot. Take a snapshot.

Record. Manually start/stop recording.

Call Log. View call logs

Talk. Tap the icon, and then follow the on-screen instructions to talk to or listen to people in front of the camera.

Lock. Tap to unlock the electric strike plate or lock.

Gate. Tap to unlock the gate.

Denition. Select video resolution from Quad HD, Full HD or Hi-Def.

Multi-screen Live. Tap to select window layouts.

Swipe left and right across the screen to see more icons.

.

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2� Settings

2�1 Intercom Panel (Doorbell)

In the settings page, you can set the parameters of the Intercom Panel.

Parameter Description

Name View or tap to customize the name of your device here.

Unlocking Settings You can manage the badges here.

Message Notication You can manage the device message and EZVIZ App notication.

Audio Settings You can set relevant audio parameters for your device.

Image Settings You can set relevant image parameters for your device.

Light Settings You can set relevant light parameters for your device.

Privacy Settings You can customize the privacy area here.

Device Information You can see the device information here.

Share Device You can share the device to you family member or guest.

Cloudplay You can subscribe and manage the cloud storage.

Restart Device Tap to restart the device.

2�2 Monitor

In the settings page, you can set the parameters of the Monitor.

Parameter Description

Name View or tap to customize the name of your device here.

Message Notication You can manage the device message and EZVIZ App notication.

Audio Settings You can set screen ring on/off and choose the doorbell ringtones.

Screen Settings You can set the screen brightness and auto-lock screen time here.

Record List You can see the device storage status of the memory card.

Privacy Settings You can encrypt your videos with encryption password.

Network Settings

Device Information You can see the device information here.

Restart Device Tap to restart the device.

Delete Device Tap to delete the device from EZVIZ App.

You can see the Wi-Fi name and the connection status.

If you want to change your device's Wi-Fi, please go to the screen, and choose settings-> Network and time-> Current

Wi-Fi, and tap to choose the Wi-Fi you want to connect to.

14

EZVIZ Connect

1� Use Amazon Alexa

These instructions will enable you to control your EZVIZ devices with Amazon Alexa. If you run into any difculties during the

process, please refer to Troubleshooting�

Before you start, make sure that:

1. EZVIZ devices are connected to the EZVIZ app.

2. In the EZVIZ app, turn off the "Video Encryption" and turn on the "Audio" in the Device Settings page.

3. You have an Alexa-enabled device (i.e Echo Spot, Echo-Show, All-new Echo-Show, Fire TV (all generations), Fire TV stick (second generation only), or Fire TV Edition smart TVs).

4. The Amazon Alexa app is already installed on your smart device, and you have created an account.

To Control EZVIZ devices with Amazon Alexa:

1. Open the Alexa app and select "Skills and Games" from the menu.

2. On the Skills and Games screen, search for "EZVIZ", and you will nd "EZVIZ" skills.

3. Select your EZVIZ device's skill, then tap ENABLE TO USE�

4. Enter your EZVIZ username and password, and tap Sign in�

5. Tap the Authorize button to authorize Alexa to access your EZVIZ account, so that Alexa can control your EZVIZ devices.

6. You will see "EZVIZ has been successfully linked", then tap DISCOVER DEVICES to allow Alexa to discover all your EZVIZ

devices.

7. Go back to Alexa app menu and select "Devices", and under devices you will see all your EZVIZ devices.

Voice Command

Discover a new smart device via the "Smart Home" menu in the Alexa app or the Alexa Voice Control function. Once the device is found, you can control it with your voice. Speak simple commands to Alexa.

Answer the EZVIZ Intercom Panel with Alexa

After you've connected your EZVIZ Intercom Panel to your Alexa-enabled device, you can speak to your visitors through your Echo or Fire TV device.

To speak to your visitor, you can say:

• Alexa, answer [EZVIZ Intercom Panel Name].

• Alexa, talk to [EZVIZ Intercom Panel Name].

Your device's name for example: "show xxxx camera," can be changed in the EZVIZ app. Each time you change the name of the device, you will need to discover the device again to update the name.

Troubleshooting

What should I do if Alexa fails to discover my device?

Check if there are any Internet connecting problems.

Try to restart the smart device and re-discover the device on Alexa.

Why the device's status is "Oine" on Alexa?

Your device might have been disconnected from the network. Restart the smart device and re-discover on Alexa.

Check if your router is connected to the Internet and try again.

For details about countries where Amazon Alexa is available, see Amazon Alexa's ofcial website.

15

2� Use Google Assistant

With the Google Assistant, you can activate your EZVIZ device and watch live by speaking Google Assistant voice commands.

The following devices and apps are required:

1. A functional EZVIZ app.

2. In the EZVIZ app, turn off the "Video Encryption" and turn on the "Audio" in the Device Settings page.

3. A TV with functional Chromecast connecting to it.

4. The Google Assistant app on your phone.

To get started, follow the steps below:

1. Set up the EZVIZ device and make sure it works properly on the app.

2. Download the Google Home app from the App Store or Google Play StoreTM and log into your Google account.

3. On the Myhome screen, tap “+” on the upper-left corner, and select "Set up device" from the menu list to go to the Set up interface.

4. Tap Works with Google, and search for "EZVIZ", where you will nd "EZVIZ" skills.

5. Enter your EZVIZ username and password, and tap Sign in�

6. Tap the Authorize button to authorize Google to access your EZVIZ account, so that Google can control your EZVIZ devices.

7. Tap Return to app�

8. Follow the above steps to complete the authorization. When synchronization is completed, EZVIZ service will be listed under

your list of services. To see a list of compatible devices under your EZVIZ account, tap on the EZVIZ service icon.

9. Now try some commands. Use the name of the camera that you created when you set up the system.

Users can manage devices as a single entity or in a group. Adding devices to a room allows users to control a group of devices

at the same time using one command. See the link for more information:

https://support.google.com/googlehome/answer/7029485?co=GENIE.Platform%3DAndroid&hl=en

For additional information about the device, please refer to www.ezviz.com/eu.

16

SAFETY PRECAUTIONS

Any damage caused by a failure to adhere to the manual shall void the warranty. We assume no liability for damages resulting

therefrom!

We cannot be held responsible for any damage to property or persons caused by incorrect use or a failure to adhere to the safety instructions.

This product has been manufactured in full compliance with safety instructions. In order to maintain this status and get the most out of the product, users must adhere to the safety instructions and warnings contained in this manual.

: This symbol indicates that there is a risk of electric shock or short-circuit.

• Never attempt to use this device with a different voltage.

• Ensure that all the system’s electrical connections conform to the instructions for use.

• In commercial establishments, ensure that you adhere to the electrical installation accident prevention regulations.

• In schools, training facilities, workshops, etc. qualied personnel must be on hand to monitor electronic equipment operation.

• You must follow the instructions for use of any other devices connected to the system.

• Please contact an experienced person if you have any doubts regarding equipment operation or safety.

• Never plug in or unplug electrical equipment with wet hands.

• When installing this product, check that the power supply cables are not at risk of being damaged.

• Never replace damaged electrical cables yourself! In this case, remove them and call an expert.

• The mains supply should be located close to the device and must be easily accessible.

• A switching device (a switch disconnector, circuit breaker or equivalent device) must be easily accessible and integrated into

the installation of the building wiring for equipment which is permanently connected to the network.

• To ensure the device has sucient ventilation, keep the area around the device unobstructed.

• Ventilation should not be blocked by covering the ventilation opening with an object such as a newspaper, tablecloth or curtain,

etc.).

• No open ame sources, such as lit candles, should be placed on the device.

• Comply with the product’s operating temperature.

• The device should not be exposed to running or splashing liquid and no object lled with liquid should be placed on the device.

17

Initiatives on the Use of Video Products

Dear Valued EZVIZ Users,

Technology affects every aspect of our life. As a forward-looking tech company, we are increasingly aware of the role technology plays in improving efciency and quality of our life. At the same time, we are also aware of the potential harm of its improper usage. For example, video products can record real, complete and clear images, therefore they hold great values in representing facts. Nevertheless, improper distribution, use and/or processing of video records may infringe on the privacy, legitimate rights and

interests of others.

Committed to innovating technology for the good, we at EZVIZ hereby earnestly advocate that every user shall use video products properly and responsibly, thus to collectively create a positive environment where all related practices and usage comply with applicable laws and regulations, respect individuals’ interests

and rights, and promote social morality.

Here are EZVIZ’s initiatives that we’d appreciate your attention:

1. Each individual possesses a reasonable expectation of privacy, and the use of video products should not be in conict with such reasonable expectation. Therefore, a warning notice which claries the monitoring range should be displayed in a reasonable and effective manner, when installing video products in public areas. For non-public areas, the rights and interests of people involved shall be evaluated thoughtfully, including but not limited to, installing video products only after obtaining the consent of the stakeholders, and not installing highly-invisible video products without other’s knowledge.

2. Video products objectively records footage of real activities within specic time and space. Users shall reasonably identify the people and rights involved in this scope in advance, to avoid any infringement of portrait, privacy or other legal rights of others while protecting themselves through video products.

Notably, if you choose to enable the audio recording function on your camera, it will capture sounds,

including conversations, within the monitoring range. We highly recommend a comprehensive assessment

on the potential sound sources in the monitoring range, so as to fully understand the necessity and the reasonableness before you turn on the audio recording function.

3. Video products in use will consistently generate audio or visual data from real scenes –possibly

including biometric information such as facial images – based on the user’s selection of product features. Such data can be used or processed to use. Video products are only technological tools that do not and cannot humanly practice legal and moral standards to guide lawful and proper use of data. It is the methods and purposes of the people who control and use the generated data that make a difference. Therefore, data controllers shall not only strictly abide by applicable laws and regulations, but also fully

respect non-obligatory rules including international conventions, moral standards, cultural norms, public order and local customs. Furthermore, we should always prioritize the protection of privacy and portrait

rights, and other reasonable interests.

4. The video data continuously generated by video products carries the rights, values and other demands of various stakeholders. Thus, it is extremely crucial to ensure data security and shield the products from malicious intrusions. Every user and data controller shall, undertake all reasonable and necessary measures to maximize product and data security, avoiding data leakage, improper disclosure or misuse, including but not limited to, setting up access control, selecting a suitable network environment where video products are connected, establishing and constantly optimizing network security.

5. Video products have made great contributions to enhance the safety of our society, and we believe that they will continue to play a positive role in various aspects of our daily life. Any attempt to abuse these products to violate human rights or engage in unlawful activities contradicts the very essence of the value in tech innovation and product development. We encourage every user to establish your own methods and rules to evaluate and monitor the use of video products, so as to ensure that these products are always

used properly, thoughtfully and with goodwill.

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