Ezviz DB2 Pro, DB2 User guide

COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as “EZVIZ”). This user manual (hereinafter referred to as “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.

About this Manual

The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the

Revision Record

New release – May 2022

Trademarks Acknowledgement

™, ™, and other EZVIZ’s trademarks and logos are the properties of EZVIZ in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT. EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG OTHERS. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS AND DATA PROTECTION LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER PREVAILS.

™ website (http://www.ezviz.com).

Table of Contents

Overview ��1

1� Package Contents �� 1 2� Tools You May Need �� 2 3� Basics (Doorbell) �� 2 4� Basics (Chime) �� 3

Setup ��3

1� Get the EZVIZ App �� 3 2� Choose an Installation Location �� 4 3� Plug in Chime �� 4 4� Add the Chime to EZVIZ �� 4 5� Power On the Doorbell �� 5 6� Check the Linkage �� 5

Installation ��6

1� Micro SD Card Installation (Optional) �� 6 2� Doorbell Installation Height �� 6 3� Select the mounting plate� �� 6 4� Install the mounting plate� �� 8 5� Install the doorbell�� 9

Maintenance ��10

1� Disassemble �� 10 2� Charge �� 10

Appendix (Optional) �� 10

Replace the existing doorbell with the EZVIZ doorbell �� 10

View Your Device �� 12

1� Live View �� 12

Settings ��13

1� Doorbell �� 13 2� Chime�� 13

EZVIZ Connect ��14

1� Use Amazon Alexa �� 14 2� Use Google Assistant �� 15

Initiatives on the Use of Video Products ��16

Overview

1� Package Contents

Doorbell (x1)

Foam Sticker (x1) Drill Template (x1) Plate Foam (x1) Chime (x1)

Screwdriver (x1) Screw Kit (x1) Screw Kit (x1)

U-shaped Wire (x2) Wire Connector (x3)

Mounting Plate (x1) Inclined Mounting Plate (x2)

Pick the one for best surveillance angle.

Pin (x1)

USB Cable (x1) Quick Installation Guide(x1) Regulatory Information (x3) Quick Start Guide (x1)

The appearance of chime is subject to the actual one you have bought.

1

2� Tools You May Need

3� Basics (Doorbell)

Drill (x1)

• It is recommended to use a drill with diameter of 6mm.

• The tool should be purchased separately.

PIR

Lens

Light Sensor

(Do Not Block)

Power Port

LED Indicator/

Doorbell Button

Terminals

Power Button

MIC

Tamper Alarm

Button

Dismantle Hole

Name Description

LED Indicator Slow-Flashing Red: Charging.

Solid Red for 3 seconds and off:

• Person detected and less than 20% of battery

• Doorbell button pressed and less than 20% of battery.

Solid Blue for 3 seconds and off:

• Person detected and more than 20% of battery

• Doorbell button pressed and more than 20% of battery.

Solid Blue: Fully charged and still connected to the power outlet.

Power Button • Short press for 2 seconds: Turn on the doorbell.

• Long press for 5 seconds: Turn off the doorbell.

2

Speaker

4� Basics (Chime)

LED Indicator

Micro SD Card Slot

Speaker

Antenna

The appearance of chime is subject to the actual one you have bought, this manual we take the Europe chime as an example.

Name Description

Antenna

Micro SD Card

(sold separately)

LED Indicator

RESET Button

Power Input 100 to 240 VAC, 50/60Hz

Enhances the transmission of wireless network signal between the Chime and other wireless network terminals.

It is recommended to install a micro SD card, which should be purchased separately:

• Initialize the card in the EZVIZ app before using it.

• Recommended compatibility: Class 10, maximum space 256GB.

Solid Red: Chime is starting up. Slow-Flashing Red: Wi-Fi connection has failed. Fast-Flashing Red: Failed to link to the doorbell./ Micro SD card exception. Solid Blue: Chime is functioning properly. Fast-Flashing Blue: Chime is ready for Wi-Fi connection.

• RESET the Chime: Hold for 5 seconds to restart and all parameters are RESET to default.

• One-click mute: Press the Button once to mute the Chime for 30 seconds.

Setup

Follow the steps to set your doorbell kit:

1. Get the EZVIZ app, and log in to your EZVIZ app account.

2. Choose an installation location.

3. Power on your chime in the kit.

4. Add the chime to your EZVIZ user account.

5. Power on your Doorbell in the kit.

6. Check whether the linkage between the doorbell and chime is sucessfully.

1� Get the EZVIZ App

1. Connect your mobile phone to Wi-Fi (suggested).

2. Download and install the EZVIZ app by searching “EZVIZ” in the App Store or Google Play

3. Launch the app and register an EZVIZ user account.

RESET Button

TM

.

EZVIZ App

If you have already used the app, please make sure that it is the latest version. To find out if an update is available, go to the app store and search for EZVIZ.

3

2� Choose an Installation Location

Choose a location with a good wireless signal to the Chime. Please keep the following tips in mind:

• Find a location between your Wi-Fi router and your doorbell (within 4 meters from the doorbell installation location).

3� Plug in Chime

1. PlugtheChimeintoapoweroutlet.WhentheLEDindicatorisfast-ashingblue,itisreadyforWi-Ficonnection.

LED Indicator

Power Outlet

4� Add the Chime to EZVIZ

1. Log in to your EZVIZ account.

2. On the Home screen, tap “+” on the upper-right corner to go to the Scan QR Code interface.

3. Scan the QR Code on the cover of the quick start guide or on the body of the Chime.

4. FollowtheEZVIZappwizardtonishWi-Ficonguration.

4

5� Power On the Doorbell

1. Short press the power button for 2 seconds to turn on the doorbell. The doorbell LED indicator goes out after turning blue for 3 seconds, indicating that the doorbell is turned on.

If the doorbell is out of battery, connect it to power outlet with the power adapter (5V 2A, purchase separately) for charging. It is recommended to fully charge the doorbell before you use it for the first time.

Power Outlet

USB Cable

• When charging, the doorbell will automatically turn on.

• If you use a 5V 2A adapter to charge the doorbell, it will take about 4.5 hours to fully charge.

• If the doorbell is installed outdoors, please use waterproof power cable to charge.

• When charging the doorbell, make sure the lens faces upward to aviod fraying the lens.

2. When the doorbell is turned on, it will connect to the network by automatically linking to the chime.

Make sure your Chime is placed as close to the Doorbell as possible for optimal performance. Make sure your Chime is placed as close to the router as possable for optimal performance.

6� Check the Linkage

Press the doorbell button to check. If the chime rings indicating that the connection is successful.

• When the doorbell is linked, the chime will give out reminders that there are visitors or someone comes up if the doorbell is triggered.

• If the doorbell failed to connect to the network, please adjust the position of the chime. It is recommended to put the chime and doorbell within 4 meters.

• If the chime failed to connect to the network, the doorbell beeps twice and the chime LED indicator fast-flashing blue. Please check the network and if the Wi-Fi password is correct.

• If the chime is connected to network but failed to registered to the platform, the doorbell beeps twice and the chime LED indicator solid

blue. Please check the network and use your cell phone for help.

5

Installation

1� Micro SD Card Installation (Optional)

If you bought the chime with a doorbell, it is recommended to install a micro SD card.

1. InsertthemicroSDcard(soldseparately)intothecardslotonthechimeasshowninthegurebelow.

After installing the micro SD card, you should initialize the card in the EZVIZ app before using it.

2. In the EZVIZ app, tap the Storage Status in the Device Settings interface to check the SD card status.

3. If the memory card status displays as Uninitialized, tap to initialize it. The status will then change to Normal and it can store videos.

The status will then change to Normal and then videos can be stored.

2� Doorbell Installation Height

1� Installation height

1.76m

1.2m

1m

• Recommended installation height: 1.2m-1.5m.

• The following situations are not recommended for installation. Otherwise the network connection may be affected:

1. Iron doors;

2. Corners of load-bearing walls.

• Please make sure you have finished Wi-fi configuration of the chime and its LED indicator is solid blue before installation.

2m

3� Select the mounting plate�

Use only the mounting plate, or use with one of the inclined mounting plates as a supplementary mounting bracket if you wish

toseemoreonaspecicside.

6

Adjust the view coverage with different mounting plate.

How to install the inclined mounting plate

Fig.1 Inclined Mounting Plate 1

176

Diagonal

176

Diagonal

Without Inclined Mounting Plate

With Inclined Mounting Plate

15°

Fig.2 Inclined Mounting Plate 2

7

Without Inclined

Mounting Plate

5°

With Inclined

Mounting Plate

4� Install the mounting plate�

Option A (for smooth wall)

1. Stick the plate foam on the mounting plate and then paste them to the wall.

You can adjust the view coverage with inclinded mounting plate.

Option B (for uneven wall)

1. Place the drill template onto the surface you have chosen to mount the doorbell, and drill four screw holes.

It is recommended to use a drill with diameter of 6mm.

2. (Optional) Insert four anchors to the holes. There is no need to use anchor if you were installing on wooden doorframe.

Anchor

8

3. Stickthefoamstickeronthemountingplateandthenusescrews(KA3x16)toxthemountingplatetothewallasshownin

thegurefollow.(Pleasextheuppertwoscrewsrst.)

Mounting ScrewMounting PlateFoam Sticker

You can adjust the view coverage with inclinded mounting plate.

5� Install the doorbell�

Install the doorbell to the mounting plate.

9

Maintenance

1� Disassemble

1. Turn off the TamperNotication on the EZVIZ app.

2. Use the pin provided to press and hold the hole on the bottom of the doorbell, meanwhile push the doorbell upwards and then take it off.

฀

2� Charge

Connect the doorbell to power outlet via power adapter.

Power Outlet

USB Cable

• When charging, the doorbell will automatically turn on.

• If you use a 5V 2A adapter to charge the doorbell, it will take about 4.5 hours to fully charge.

• If the doorbell is installed outdoors, please use waterproof power cable to charge.

• When charging the doorbell, make sure the lens faces upward to aviod fraying the lens.

Appendix (Optional)

Replace the existing doorbell with the EZVIZ doorbell

If you have an existing doorbell system or have installed a mechanical or electronic chime, you can replace the existing doorbell with the EZVIZ doorbell.

- Pleaseringtheexistingdoorbellrsttomakesureit’sworking.

- Determine the mounting position of the doorbell, and check if you can reuse the existing holes on the wall.

•We recommend installing a new transformer to bring the output 16 to 24 volts.

•Please refer to Quick Start Guide of your chime or transformer for the chime or transformer installing details.

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1�Shut off the electricity at the breaker

Note: Always be careful when handling electricity wiring. If you’re not comfortable to do it yourself, do consult a qualified electrician.

2�Connect the wires

1. Remove the old doorbell, take out the existing wires and pass it through the mounting plate.

2. Connect the existing doorbell wires to the terminals at the back of the EZVIZ doorbell, then tighten the terminal screws.

Wire Connector

U-shaped Wire

Power Supply: 16 to 24 VAC

3�Install the Doorbell

Install the doorbell to the mounting plate.

4�Restore power at the breaker�

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View Your Device

The app interface may be different due to version update, and the interface of the app you installed on your phone shall prevail.

1� Live View

When you launch the EZVIZ app, the device page displays as shown below. You can view and listen to a live feed, take snapshots, record videos,andchoosevideodenitionasneeded.

Doorbell 2

Swipe left and right across the screen to see more icons.

Icon Description

Share. Share your device with anyone you want.

Settings. View or change the device settings.

Video History. View Recordings.

Snapshot. Take a snapshot.

Record. Manually start/stop recording.

Multi-screen Live. Tap to select live view window layout.

Speak. Start using talk and listen.

Definition. Select video resolution from Ultra HD, Hi-Def or Standard.

Please refer to the actual interface for specific information.

12

Settings

1� Doorbell

In the settings page, you can set the parameters of the doorbell.

Parameter Description

Name View or tap to customize the name of your device here.

Working Mode You can select one kind of device working modes here.

Intelligent Detection You can select between different detection types for your device.

Notification You can manage the device message and EZVIZ App notification.

Audio Settings You can set relevant audio parameters for your device.

Image Settings You can set relevant image parameters for your device.

Light Settings

Speaker Settings

Battery You can see the battery remaining capacity here.

Security Settings You can encrypt your videos with encryption password and customize the privacy area.

Network Settings You can see the connection status.

Device Information You can see the device information here.

Share Device You can share the device to you family member or guest.

When disabled, the doorbell indicator will be off.

Exceptions: The doorbell indicator will still be on, when the doorbell is charging or the doorbell is exception.

You can set relevant parameters of your speaker.

2� Chime

In the settings page, you can set the parameters of the Chime.

Parameter Description

Name View or tap to customize the name of your device here.

Audio Settings You can set volume and enable the doorbell ring DND mode.

Light Settings When disabled, the device indicator will be off.

Record List You can see the device storage status of the memory card.

Network Settings

You can see the Wi-Fi name and the connection status.

If you want to change your device's Wi-Fi, please hold the [RESET] button for 5 seconds or so to RESET the device.

Device Information You can see the device information here.

Delete Device Tap to delete the device from EZVIZ App.

13

EZVIZ Connect

1� Use Amazon Alexa

These instructions will enable you to control your EZVIZ devices with Amazon Alexa. If you run into any difficulties during the process, please refer to Troubleshooting.

Before you start, make sure that:

1. EZVIZ devices are connected to the EZVIZ app.

2. In the EZVIZ app, turn off the "Video Encryption" and turn on the "Audio" in the Device Settings page.

3. You have an Alexa-enabled device (i.e Echo Spot, Echo-Show, All-new Echo-Show, Fire TV (all generations), Fire TV stick (second generation only), or Fire TV Edition smart TVs).

4. The Amazon Alexa app is already installed on your smart device, and you have created an account.

To Control EZVIZ devices with Amazon Alexa:

1. Open the Alexa app and select "Skills and Games" from the menu.

2. OntheSkillsandGamesscreen,searchfor"EZVIZ",andyouwillnd"EZVIZ"skills.

3. Select your EZVIZ device's skill, then tap ENABLE TO USE.

4. Enter your EZVIZ username and password, and tap Sign in.

5. Tap the Authorize button to authorize Alexa to access your EZVIZ account, so that Alexa can control your EZVIZ devices.

6. You will see "EZVIZ has been successfully linked", then tap DISCOVER DEVICES to allow Alexa to discover all your EZVIZ devices.

7. Go back to Alexa app menu and select "Devices", and under devices you will see all your EZVIZ devices.

Voice Command

Discover a new smart device via the "Smart Home" menu in the Alexa app or the Alexa Voice Control function. Once the device is found, you can control it with your voice. Speak simple commands to Alexa.

Your device's name for example: "show xxxx camera," can be modified in the EZVIZ app. Every time you change the name of the device, you will need to discover the device again to update the name.

Troubleshooting

What do I do if Alexa fails to discover my device?

Check if there are any Internet connecting problems. Try to reboot the smart device and re-discover the device on Alexa.

Whydoesthedevice'sstatusshow"Ofine"onAlexa?

Your wireless connection might have been disconnected. Reboot the smart device and re-discover on Alexa. Internet access on your router could be unavailable. Check if your router is connected to the Internet and try again.

For details about countries that support the using of Amazon Alexa, see its official website.

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2� Use Google Assistant

With the Google Assistant, you can activate your EZVIZ device and watch live by speaking Google Assistant voice commands.

The following devices and apps are required:

1. A functional EZVIZ app.

2. In the EZVIZ app, turn off the "Video Encryption" and turn on the "Audio" in the Device Settings page.

3. A TV with functional Chromecast connecting to it.

4. The Google Assistant app on your phone.

To get started, follow the steps below:

1. Set up the EZVIZ device and make sure it works properly on the app.

2. Download the Google Home app from the App Store or Google Play StoreTM and log into your Google account.

3. On the Myhome screen, tap “+” on the upper-left corner, and select "Set up device" from the menu list to go to the Set up interface.

4. Tap Works with Google,andsearchfor"EZVIZ",whereyouwillnd"EZVIZ"skills.

5. Enter your EZVIZ username and password, and tap Sign in.

6. Tap the Authorize button to authorize Google to access your EZVIZ account, so that Google can control your EZVIZ devices.

7. Tap Return to app.

8. Follow the above steps to complete the authorization. When synchronization is completed, EZVIZ service will be listed under your list of services. To see a list of compatible devices under your EZVIZ account, tap on the EZVIZ service icon.

9. Now try some commands. Use the name of the camera that you created when you set up the system.

Users can manage devices as a single entity or in a group. Adding devices to a room allows users to control a group of devices at the same time using one command.

See the link for more information:

https://support.google.com/googlehome/answer/7029485?co=GENIE.Platform%3DAndroid&hl=en

For additional information about the device, please refer to www.ezviz.com/eu.

15

Initiatives on the Use of Video Products

Thank you for choosing EZVIZ products. Technology affects every aspect of our life. As a high-tech company, we are increasingly aware of the role technology plays in improving business efficiency and quality of life, but at the same time, the potential harm of its improper usage. For example, video products are capable of recording real, complete and clear images. This provides a high value in retrospect and preserving real-time facts. However, it may also result in the infringement of a third party’s legitimate rights and interests if improper distribution, use and/or processing of video data takes place. With the philosophy of “Technology for the Good”, EZVIZ requests that every end user of video technology and video products shall comply with all the applicable laws and regulations, as well as ethical customs, aiming to jointly create a better community. Please read the following initiatives carefully:

1. Everyone has a reasonable expectation of privacy, and the installation of video products should not be in conflict with this reasonable expectation. Therefore, a warning notice shall be given in a reasonable and effective manner and clarify the monitoring range, when installing video products in public areas. For non-public areas, a third party’s rights and interests shall be evaluated when installing video products, including but not limited to, installing video products only after obtaining the consent of the stakeholders, and not installing highly-invisible video products.

2. The purpose of video products is to record real activities within a specific time and space and under specific conditions. Therefore, every user shall first reasonably define his/her own rights in such specific scope, in order to avoid infringing on a third party’s portraits, privacy or other legitimate rights.

3. During the use of video products, video image data derived from real scenes will continue to be generated, including a large amount of biological data (such as facial images), and the data could be further applied or reprocessed. Video products themselves could not distinguish good from bad regarding how to use the data based solely on the images captured by the video products. The result of data usage depends on the method and purpose of use of the data controllers. Therefore, data controllers shall not only comply with all the applicable laws and regulations and other normative requirements, but also respect international norms, social morality, good morals, common practices and other non-mandatory requirements, and respect individual privacy, portrait and other rights and interests.

4. The rights, values and other demands of various stakeholders should always be considered when processing video data that is continuously generated by video products. In this regard, product security and data security are extremely crucial. Therefore, every end user and data controller, shall undertake all reasonable and necessary measures to ensure data security and avoid data leakage, improper disclosure and improper use, including but not limited to, setting up access control, selecting a suitable network environment (the Internet or Intranet) where video products are connected, establishing and constantly optimizing network security.

5. Video products have made great contributions to the improvement of social security around the world, and we believe that these products will also play an active role in more aspects of social life. Any abuse of video products in violation of human rights or leading to criminal activities are contrary to the original intent of technological innovation and product development. Therefore, each user shall establish an evaluation and tracking mechanism of their product application to ensure that every product is used in a proper and reasonable manner and with good faith.

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