Ezviz C3W Pro User guide

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COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd.. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as “EZVIZ”). This user manual (hereinafter referred to as “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.
About this Manual
The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the
Manual is subject to change, without notice, due to rmware updates or other reasons. Please nd the latest version in the ™ website (http://www.ezvizlife.com).
Revision Record
New release – January, 2019
Trademarks Acknowledgement
™, ™, and other EZVIZ’s trademarks and logos are the
properties of EZVIZ in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ
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HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT. EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG OTHERS. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.SURVEILLANCE LAWS AND DATA PROTECTION LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER PREVAILS.
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Operations
Step 1 Power-on
Connect the camera to power outlet with the power adapter, as shown below.
Power Outlet
Step 2 Camera Setup
Power Adapter
1. Create a user account
- Connect your mobile phone to Wi-Fi.
- Download and install the EZVIZ app by searching “EZVIZ” in App Store or Google PlayTM.
- Launch the app and register an EZVIZ user account following the start-up wizard.
2. Add a camera to EZVIZ
- Log in the EZVIZ app.
- From the EZVIZ app Home screen, tap “+” on the upper-right hand corner to go to the scan QR code interface.
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- Scan the QR code on the body of the camera.
- Follow the EZVIZ app wizard to nish Wi-Fi conguration.
You can also select wired connection.
- connect the camera to a router with a network cable.
- add the camera to EZVIZ app by scanning its QR code.
N3
Network Cable
Hold the RESET button for 5 seconds when adding cameras or Wi-Fi connection failed.
Please make sure your phone is connected to the 2.4GHz Wi-Fi from the router for Wi-Fi conguration.
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Step 3 Camera Installation
You can install the camera on the wall or ceiling.
Make sure the wall is strong enough to withstand three times the weight of the camera.
Recommended installation height: 3m (10 ft).
Install the Camera
1
- Place drill template onto the surface you have chosen to mount
the camera.
- (For the cement wall/ceiling only) Drill screw holes according to
the template, and insert three anchors.
- Use three metal screws to x the camera base according to the
template.
Mounting Template
Anchor Metal Screws
Adjust the Surveillance Angle
2
- Loosen the adjusting screw.
- Adjust the surveillance angle as your desired place.
- Tighten the adjusting screw when you have your camera in the
position you want.
Make sure the microSD card slot is facing downward.
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Adjusting Screw
0°-90°
0°-360°
Install the waterproof kit (Optional)
3
If the camera is installed outdoors or in the humid environment, please use
the waterproof kit.
- Insert the gasket to the network port of the camera.
Network Port Gasket
- Pass the A side of the network cable through the nut, the gasket
and the endcap.
A Nut Gasket Endcap B
- Tighten up the nut and the endcap.
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A BNut Endcap
- Insert the A side into the network port of the camera and tighten
up the nut.
Network Port A
- Connect the B side with the LAN port of the router.
B
Router
Appendix
Box Contents
Internet Camera x1 Power Adapter x1 Regulatory Information x1
Mounting Template x1Screw Kit x1Waterproof
Kit x1
5
Quick Start Guide
x1
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Basics
MIC MicroSD Card Slot
RESET Button
Speaker
Network Port
Power Port
Spotlight
IR Light LED Indicator
Name Description
LED Indicator Solid Red: Camera is starting up.
MicroSD Card It should be purchased seperately. After inserting the
RESET Button Hold the RESET button for 5 seconds when the
Slow-Flashing Red: Wi-Fi connection has failed.
Fast-Flashing Red: Camera exception (e.g. microSD
card error).
• Solid Blue: Video is being viewed or played back in
EZVIZ App.
Fast-Flashing Blue: Camera is ready for the Wi-Fi connection.
Slow-Flashing Blue: Camera is running properly.
microSD card, initialize it in the EZVIZ app, and then
video les can be stored in the SD card.
camera is running. The camera restarts, and resets all parameters to default.
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Troubleshooting
Q: “The device is ofine.” or “The device is not registered.” prompts
when adding the camera by EZVIZ app.
A: 1. Make sure the network that the camera is connceted to is
normal and the DHCP of router is enabled.
2. Hold the RESET button for 5 seconds if you manually changed the network parameters.
Q: How to use the microSD card for local storage? A: 1. Make sure there is a microSD card inserted and the camera is
added to your EZVIZ account. Log in the EZVIZ app and enter the
“Device Details” interface, if the “Initialize Storage Card” button appears, you need to initialize the microSD card rst.
2. The microSD card recording for the motion detection is enabled by default.
Q: Why does the spotlight stays turn on when the environment is
bright enough?
A: The device may trigger a protection mechanism, which will be
automatically lifted after one hour, and if you need to close it
manually, tap Black/White Night Vision or Smart Night vision in
the app.
EXPOSURE TO RADIOFREQUENCY RF
The frequency bands and the nominal limits of transmitted power
(radiated and/or conducted) applicable to this radio device are the
following:
Band Wi-Fi 2.4 GHz Frequency From 2.412 GHz to 2.472 GHz Power transmission (EIRP) 60 mW
For detailed information, please visit www.ezviz.eu.
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