EZ-ACCESS V-1100 User Manual

PASSPORT® Vertical Platform Lift (VPL)

User Manual for Models

PL52SP3651, PL72SP3651, PL52TP3860 and PL72TP3860

Manufactured in the USA

© 2012-2013 EZ-ACCESS®, a division of Homecare Products, Inc. All rights reserved.

All text and images contained in this document are proprietary and may not be shared, modified,

distributed, reproduced, or reused without the express written permission of EZ-ACCESS.

12273 REV 05-11-15

INTRODUCTION

Congratulations and thank you for purchasing the PASSPORT® Vertical Platform Lift (VPL). At
Homecare Products, Inc., we are proud to offer this select line of assistance equipment designed to
provide you years of trouble-free performance.

This User Manual provides important operation, maintenance, service and safety instructions. It is
important that you read and understand this User Manual before installing and or using the VPL. Refer
to the VPL’s Installation Manual and User Manual as needed. If you have additional questions, your
dealer contact information can be found in Section 3 of this manual.

Unless indicated otherwise, this manual applies to models PL52SP3651, PL72SP3651, PL52TP3860
and PL72TP3860.

Table of Contents

Section 1 - - - - Symbols, Safety and Warnings
Section 2 - - - - Maintenance and Service
Section 3 - - - - Dealer Contact Information
Section 4 - - - - Labeling
Section 5 - - - - Optional Equipment Notice
Section 6 - - - - Optional Equipment - Wireless Remote
Section 7 - - - - Optional Equipment - Top Landing Gate
Section 8 - - - - - - - Top Landing Gate Optional Equipment - Pathway Connector Kit
Section 9 - - - - - - - Top Landing Gate Optional Equipment - Deck Connector Kit
Section 10 - - - - Optional Equipment - Platform Safety Rail
Section 11 - - - - Optional Equipment - Platform Safety Pan Weather Guard
Section 12 - - - - Optional Equipment - Interlock
Section 13 - - - - Optional Equipment - Call/Send Control
Section 14 - - - - - - - Call/Send Control Optional Equipment - Call/Send Control Mounting Kit
Section 15 - - - - Features
Section 16 - - - - Operating Instructions
Section 17 - - - - Emergency Operation
Section 18 - - - - Specifications
Section 19 - - - - Troubleshooting
Section 20 - - - - Main Components Drawing
Section 21 - - - - Warranty

SECTION 1 - SYMBOLS, SAFETY AND WARNINGS

This WARNING symbol may appear in various colors and in conjunction with other symbols. The
warning symbol indicates a failure to obey that safety warning could result in property damage, damage
to equipment, serious personal injury or death. The word WARNING may appear, in capital letters, bold
font, in lieu of the symbol where symbol usage is impractical.

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This is the NOTE symbol. This symbol may appear in various colors and in conjunction with other

Read the User Manual in its entirety. Understand and learn the location and function of all the features, safety
devices, and labels before operating the VPL.

Do not exceed the weight capacity of 750 pounds (340 Kg.) for this VPL.

Do not use VPL for anything other than its intended purpose of personal residential use for lifting of individuals and
personal mobility devices.

Keep all body parts away from moving components and within the platform guards during VPL operation.

The Platform Safety Rail option must be installed if the VPL is used by a standing occupant.

Never play on or near the VPL.

Turn off power and engage the brake on all mobility devices prior to cycling the VPL.

Remove ice, snow, leaves and other potentially unsafe materials from VPL and landings before each use.

Inspect VPL for damaged, missing, or inoperable parts before each use. Never use a damaged or unstable VPL.

Periodically check all fasteners and verify all nuts, bolts, screws and other fasteners are undamaged and secure.
Do not attempt to repair or modify the VPL. Only qualified technicians may service the VPL. Contact your dealer to
schedule any needed inspections, repairs or service.

Observe and avoid all pinch points.

Whenever not actively using the VPL, turn keyed power switch to “OFF” position and remove key.

Always unplug VPL from electrical outlet before cleaning. Only plug VPL back in when area around VPL is dry.

Never operate VPL with damaged electrical wires, cords, or plugs.

The AC electrical plug on this VPL is grounded and intended to be used only with a properly grounded GFCI outlet.
Do not remove ground pin from AC power cord. If ground pin is broken or missing, immediately contact your dealer
to schedule repairs.

Stop using VPL and immediately and contact your dealer for inspection and service if any defect is suspected.

Do not tamper with or attempt to modify the VPL or any of its systems.

Use VPL only with a qualified helper, if required.

Do not use the VPL to support, attach, or hang planters, baskets, lights, adornments, decorations, clothing, fabrics
or other ornamentals or furnishings.

Components inside the tower must be serviced by a qualified technician. Contact you dealer to schedule any
needed inspections, repairs or service.

Periodic inspections by a qualified technician are highly recommended to help prevent unsafe conditions.

A visual inspection of all bolts and nuts to be sure that they are securely in place must be done by the VPL owner.
If there are any missing or damaged fasteners or other components, they must be replaced by a qualified
technician. Contact your dealer to schedule any needed inspections, repairs or service.

The VPL’s electrical cord must be routed and situated in a manner that poses no hazards. Do not lay power cords

on or across electrically conductive materials, such as metals and always route power cords in such a manner so
no one can trip over them and they are not exposed to risk of accidental or incidental damage.

Before and during VPL operation, ensure all hair, jewelry, shirts, ties, shoe laces and all other forms of clothing and
other personal ornamentation are-not and do-not hang up on anything that may create a hazard.

The VPL is designed exclusively for personal residential use to provide safe access to and from your home.
Using this VPL for anything other than its intended purpose will void the warranty.

Do not use the VPL to support, attach, or hang planters, baskets, lights, adornments, decorations, clothing,
fabrics or other ornamentals or furnishings.

Correct installation, proper use, and following of instructions and obeying safety warnings and of the VPL are
necessary for safe operation.

If service outside the guidelines of this manual is required, please contact your dealer for additional information,
for replacement labels and manuals, or to schedule any needed inspections, repairs or service.

VPL must be anchored to a concrete slab before operating the VPL while it is occupied. Using the VPL while
occupied before installation can be hazardous.

The VPL comes with various product safety labels. Do not remove safety labels or devices. If any labels are
missing, damaged or become illegible they must be replaced. An illegible decal will fail to alert individuals on or

symbols. This indicates a failure to obey all notes could result in improper operation, less than optimum
VPL performance, and at the sole discretion of the VPL manufacturer, may void your warranty. The
word NOTE may appear, in capital letters, in lieu of the symbol where symbol usage is impractical.

SAFETY WARNINGS: The safety warnings throughout this manual are for the protection of people and
property. Failure by any operator to obey all VPL safety warnings will result in a waiver of all liabilities, loss of
your warranty and could result in equipment damage and or failure, injury to property, risk of serious bodily
injury, and or death.

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around the VPL of a procedure or potential hazard resulting in an unsafe operating condition which could lead
to severe injury or fatality of occupant and or others. Refer to section 4 for images of the labels that should be
found on the VPL. Maintaining all labels and manuals in legible condition is required by the VPL owner and is
essential for safe VPL operation. Contact your dealer for additional information, for replacement labels and
manuals, or to schedule any needed inspections, repairs or service.

Illumination: A minimum illumination at the landing edge of the floor with the landing door open of not less than
50 Ix (5 fc).
Illumination of at least 100 lx shall be provided:
(a) at the drive unit in the location where periodic maintenance and inspection are required;
(b) on the carriage at the seat or platform surface and at the operating devices; and
(c) at the floor level of landing/loading points.

For proper warranty coverage, contact your dealer.

Keep all protective coverings in place, unless servicing the VPL.

The VPL warranty is not transferable.

Attempting to tamper with or modify any portion of the VPL will void your warranty.

Except as described elsewhere in this manual, maintenance must only be performed by qualified technicians.
Contact your dealer to schedule any needed inspections, repairs or service.

Caustics, high alkaline detergents and solutions should not be used to clean aluminum.

There are two holes in the tower used for mounting the guard ramp activating bar which do not have
fasteners in them. This is normal since the guard ramp activating bar can be mounted on either side.

Alkaline based detergents should not be used to clean your VPL.

Calcium chloride is often used to deice and prevent ice from forming on roads. Used properly,
this may be useful to help rid or keep your VPL platform free of frost, ice and snow.

If using a deicing or ice preventing agent, such as Calcium chloride, always check that
the platform is free of ice before using it. Calcium chloride may not always be effective in
removing frost, ice and or snow.

If the VPL was cleaned with soap, rinse all soap from VPL and let VPL dry before using.

Use extra caution while on the VPL platform and guard ramp surfaces are icy or wet.

If cleaning with water, turn off VPL and unplug the AC power before cleaning.

Do not operate VPL if the safety pan is malfunctioning. Contact your dealer immediately, or call
our Technical Support line at 1-800-332-1381, or visit us on the internet at www.ezaccess.com.

SECTION 2 - MAINTENANCE AND SERVICE

1. Except as described elsewhere in this manual, maintenance must be performed only by qualified
technicians. Contact your dealer with questions or to schedule any needed inspections, repairs or service.

2. Annual inspections by a qualified technician are highly recommended to help prevent unsafe conditions
and operation. Contact your dealer with questions or for additional information, to request replacement
labels or manuals, or to schedule any needed inspections, repairs or service.

3. A visual inspection of all bolts and nuts to be sure that they are securely in place must be done by the user
before using. If there are any missing or damaged fasteners or other components, they need to be
replaced by a qualified technician to ensure continued safe operation. Contact your dealer with questions
for additional information, to request replacement labels or manuals, or to schedule any needed
inspections, repairs or service, or call our Customer Service line at 1-800-451-1903, or visit us on the
internet at www.ezaccess.com.

4. Keep the VPL platform free of debris. Sweeping to clear these areas regularly enough to prevent debris
accumulation is required. Wiping with a damp cloth should be sufficient for additional surface cleaning. If
needed, a soft brush with mild soap and water can be used on the platform and guard ramp surfaces.

5. If the platform and guard ramp surface are covered with frost, ice and or snow, remove frost, ice and or
snow before using the VPL.

6. Periodically check and ensure that the safety pan under the platform moves freely up and down and is not
damaged. This is the built in safety device designed to detect obstructions under the platform and stop
platform downward motion.

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SECTION 3 - DEALER CONTACT INFORMATION

DEALER NAME:

ADDRESS:

TELEPHONE:

INTERNET:

If you need additional assistance, please or call one of the numbers below.

Customer Service: 1-800-451-1903 VPL Technical Support: 1-800-332-1381 Internet: www.ezaccess.com.

FIG. 4.1 Represents the Serial Number label.

This label contains important information you will need
when talking with your dealer about VPL options,
service and other questions you may have.

To assure you the best possible service, please be
sure to have the Model and Serial Numbers for your
VPL available when you call for technical assistance.

FIG. 4.1

FIRST POINT OF CONTACT SHOULD BE YOUR DEALER.

SECTION 4 - LABELING

The illustrations in this section represent labels affixed to the VPL. If any labels are missing or

otherwise not legible, please contact your dealer for replacements, or call our Customer Service line at
1-800-451-1903, or visit us on the internet at www.ezaccess.com.

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FIG. 4.2 is a depiction of the VPL Standard Safety Label. Your Standard Safety Label will be larger.

FIG. 4.2

FIG. 4.3

The Wireless Remote transmitter FOB (or keyfob) allows operating the
VPL from remote locations, i.e., inside your house or vehicle. To provide
you with all the versatility and coverage you need, the Wireless Remote
option and the Call/Send Control option can be used together.

Need another FOB or a replacement? Additional FOB transmitters are
available. Multiple FOB transmitters are available. For additional
information, please contact your dealer, call our Customer Service line at
1-800-451-1903 or visit us on the internet at www.ezaccess.com.

FIG. 6.1

Do not allow unauthorized persons to use the VPL Wireless Remote transmitter FOB.

Always confirm the area around the VPL is clear of people, animals, and debris before activating

the Wireless Remote transmitter

SECTION 5 – OPTIONAL EQUIPMENT NOTICE

VPL Options are sold separately. Options do not come with a standard VPL.

Check your local codes to determine if your Authority Having Jurisdiction (AHJ) requires installment of

any specific options.
If you would like additional information on any options, please contact your dealer, call our Customer

Service line at 1-800-451-1903 or visit us on the www.ezaccess.com.

SECTION 6 - OPTIONAL EQUIPMENT - WIRELESS REMOTE

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PROGRAMING YOUR WIRELESS REMOTE TRANSMITTER(S) AND RECEIVER

Your wireless remote comes pre-programmed for your VPL. Replacement and additional wireless remotes may
need programming. Below, and included with each new/replacement wireless remote, is the procedure for
wireless remote programming.

PROGRAMMING INSTRUCTIONS:

Each keyfob transmits its own unique internal address whenever a button on the keyfob is pressed. The
receiver needs to be programmed to respond to the keyfob transmitter it operates with. The following steps
configure the receiver to operate with a keyfob transmitter.
Up to twelve keyfob transmitters can be programmed to one receiver. Please read the entire programming
procedure before starting. Prior to programming the receiver, verify the receiver is connected to the input
power and the long-range antenna is installed into the connector on the receiver. When the receiver enters
program mode, all previously programmed transmitter addresses will be erased.

1. Locate the pushbutton labeled "PROGRAM" on the receiver. Press and hold this button until the red
LED next to the program button illuminates (approximately 5 seconds). The receiver is now in the
transmitter program mode. Release the blue button. At this point all previously programmed transmitter
addresses are erased from the receiver's memory.

2. Press either button on the keyfob transmitter and verify the red LED on the receiver extinguishes and
then illuminates (blinks once). Release the button.

3. Repeat previous step for additional key fob transmitters that will operate with this particular receiver.
The red LED on the receiver will extinguish and illuminate one time for the first transmitter being
programmed, twice for the second, three times for the third, four times for the fourth etc. The receiver
will not respond to transmitters that have already been programmed.

4. If no transmitter switch is pressed for 5 seconds, the receiver will return to normal operation. The red
LED on the receiver will blink rapidly then extinguish. The receiver is now ready for use.

The receiver remembers its programming even if power is disconnected.

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SECTION 7 - OPTIONAL EQUIPMENT – TOP LANDING GATE

Left is an illustration of the “PINCH POINT” warning label affixed to your Top Landing
Gate. VPL owner is responsible for maintaining this label in a legible condition. If you
need replacement labels, please contact your dealer.

FIG. 7.2

FIG. 7.3

Illustrated on the right is the Pathway

Connector Kit. This option is designed to

quickly and easily connect a Top Landing Gate

to a Pathway platform.

FIG. 8.1

The Top Landing Gate, illustrated in below, is designed with your safety in mind. The Top Landing Gate is
used to control the access between the VPL and your upper landing, porch or deck and may be required by
your local building codes. Be sure to check with your dealer regarding applicable building code requirements.

FIG. 7.1

PINCH POINTS

The Top Landing Gate comes in configurations with the hinges on either the Left or Right.

SECTION 8 - TOP LANDING GATE OPTIONAL EQUIPMENT - PATHWAY CONNECTOR KIT

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