Eyevis ecCUBE-LED-SLIM Series, EC-LED-SLIM Series User Manual

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User Manual
Version 1.2 (October 2018)
Technical changes reserved.
ecCUBE®-LED-SLIM Series
EYEVIS REAR PROJECTOR LINE
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For additional support for eyevis products, please contact:
eyevis GmbH Hundsschleestraße 23 D-72766 Reutlingen Germany
Phone: +49 (0)7121-4 33 03-0 Fax: +49 (0)7121-4 33 03-22 Hotline: +49 (0)7121-4 33 03-290
web: www.eyevis.com e-mail: info@eyevis.de service: service@eyevis.de As at: October 2018
Copyright © 2018 eyevis GmbH. All Rights reserved.
) eyevis user document
If this document is sold with software that includes an end user license agreement, this document as well, as the software described within it, shall be provided under licence and may only be used or duplicated according to the terms of the licence. No part of this documentation may be reproduced, stored in databases, or transferred in any form – electronically, mechanically, on recording media, or in any other way – without prior written consent of eyevis, unless the licence expressly permits this. Please note that the content of this document is protected by copyright, even if it is not sold together with software that includes an end user licence agreement.
The content of this document is solely informative, can be changed at any time without notice, and represents no obligation on the part of eyevis. eyevis assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.
eyevis and the eyevis logo are trademarks or registered trademarks of eyevis GmbH. All other trademarks are the property of their respective owners.
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Table of Content
Sicherheit / Safety 5
Disassembly and storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
About this product 13
Standard input connection � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 13
Available types: � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 13
Transport, storage, unpacking 14
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Storage of packaging � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �14
Delivery contents 15
Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Cube � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 15
Screen � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 15
Basement version UG (optional) � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �15
Product overview 17
Housing and backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Projector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Control module � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �20
Mains supply � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 20
Status LED � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �21
Address (ID) switch � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 21
Standby button � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �21
Assembly / Installation 22
Preparation before mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Transport security 1 � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 22
Transport security 2 � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 22
Mounting the basement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Requirements � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 23
Space requirements � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 23
Assembling the UG basement � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 24
Mounting the cube housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Mounting the cube housing onto the basement � � � � � � � � � � � � � � � 25
Mounting the UGV basement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Adjustment of the high � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 26
Adjusting the base � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 27
Connecting two bases � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �27
Mounting the cube housing � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 28
Mounting to wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Requirements for wall mounting � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 29
Installation � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 29
Installing the top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Mounting the projection unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Earthing the cube wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Earthing the projector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Cabling the cubes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Transfer cables between cubes � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �38
Addressing the cubes - Cube ID . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Rotation switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Setting up network communication . . . . . . . . . . . . . . . . . . . . . . . 40
Network settings for the PC � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 40
Front access (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Tools � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 41
Open the front access mechanism � � � � � � � � � � � � � � � � � � � � � � � � � � � � 41
Adjusting the geometry 43
Installing the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Program installation and startup � � � � � � � � � � � � � � � � � � � � � � � � � � � � 43
Starting the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Main window / menu “Geometry” � � � � � � � � � � � � � � � � � � � � � � � � � � � � 44
Geometry alignment with the mirror . . . . . . . . . . . . . . . . . . . . . . 46
Side focus � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 47
Centre focus � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 47
Operation 48
Cleaning and care 48
Cleaning intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Cleaning the screen surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Cleaning the housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Cleaning the optic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Malfunctions and troubleshooting 50
Typical problem solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
No picture � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � �50
Blurred picture � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 50
No communication between control PC and cube � � � � � � � � � � � � � 50
Possible causes of malfunctions and problems . . . . . . . . . . . . . 51
Warranty terms and conditions 52
Duration and validity of warranty . . . . . . . . . . . . . . . . . . . . . . . . . 52
Proof of purchase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Warranty service or exchange during warranty period . . . . . . 52
Defective On Arrival (DOA) � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 52
Return-to-Base-Warranty (Bring-In Warranty) � � � � � � � � � � � � � � � � � 52
Repair and return � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 52
Temporary exchange equipment during repair time � � � � � � � � � � � 52
Warranty on repairs � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 53
Warranty exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
General exclusions � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 53
Accessories � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 53
Factory-applied serial number � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 53
Service contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Advised procedure for raising a claim . . . . . . . . . . . . . . . . . . . . . 54
Consider the manual before raising a claim � � � � � � � � � � � � � � � � � � �54
Prepare necessary information � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 54
EC-LED-SLIM Series
3
Version 1.2 | October 2018
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Approval by eyevis � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 54
Service code: RMA number � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 54
Packing � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 54
Transport� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 54
Costs not covered by warranty defects � � � � � � � � � � � � � � � � � � � � � � � � 54
Legal and other claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Limitations of liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Appendix 56
Appendix: Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . 56
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Appendix: Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . 57
EC-50-LHD-ISE-SLIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
EC-60-LHD-ISE-SLIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
EC-70-LHD-ISE-SLIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Index 58
EC-LED-SLIM Series
4
User Manual
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Sicherheit / Safety
Zu dieser Anleitung
Lesen und beachten Sie diese Anleitung. In ihr stehen wichtige Informationen zum Produkt. Beachten Sie insbesondere alle Sicherheits- und Warnhinweise.
Bewahren Sie diese Anleitung sorgfältig auf!
Verwendete Warnhinweise
ACHTUNG
Kennzeichnet eine Gefahr, die zur Beschädigung oder Zerstörung des Produkts führen kann.
Das allgemeine Warnsymbol kennzeichnet eine Gefahr, die zu Verletzungen oder zum Tod führen kann. Im Textteil wird das allgemeine Warnsymbol in
Verbindung mit den nachfolgend beschriebenen Warnstufen verwendet.
VORSICHT
Kennzeichnet eine Gefahr, die zu leichten oder mittleren Verletzungen führen kann.
WARNUNG
Kennzeichnet eine Gefahr, die zum Tod oder zu schweren Verletzungen führen kann.
GEFAHR
Kennzeichnet eine Gefahr, die unmittelbar zum Tod oder zu schweren Verletzungen führt.
Verwendete Symbole
Kennzeichnet einen einzelnen Handlungsschritt oder mehrere Handlungsschritte, jedoch ohne feste Abfolge.
1.
2.
3.
Kennzeichnet ein Folge von Handlungsschritten, deren vorgegebene Reihenfolge eingehalten werden muss.
Kennzeichnet ein Resultat von Handlungsschritt(en).
HINWEIS:
Informationen über bestimmte Merkmale oder Eigenschaften.
TIPP:
Tipps für die beste Ausübung.
EC-LED-SLIM Series
5
Version 1.2 | October 2018
Page 6
Sicherheitshinweise
In diesem Kapitel finden Sie allgemeine Hinweise für einen sicheren Umgang mit dem Produkt.
Lesen Sie diese Sicherheitshinweise sorgfältig und befolgen Sie alle darin beschriebenen Anweisungen.
Vor konkreten Gefahren werden Sie zusätzlich in den nachfolgenden Kapiteln durch farbige Warnhinweise immer dann gewarnt, wenn die Gefahr unmittelbar besteht.
Bestimmungsgemäße Verwendung
Das eyevis Gerät mit LED-Projektionsengine dient zur visuellen Wiedergabe von Inhalten im industriellen Bereich.
Betreiben Sie das Produkt nur in erlaubter Installationslage.
Verwenden Sie das Produkt nur in trockenen Räumen.
Beachten Sie die zulässigen Umweltbedingungen.
Qualifikation des Aufstellers
Installation und erste Einstellungen sollten nur von qualifiziertem Servicepersonal oder autorisierten Fachhändlern durchgeführt werden.
Allgemeine Hinweise
Beachten Sie unbedingt alle Warnhinweise auf den Komponenten und in dieser Bedienungsanleitung.
Beachten Sie unbedingt alle Anweisungen zum Betrieb und Nutzung unserer Systeme.
Beachten Sie alle lokalen Vorschriften zum Aufbau und Betrieb von Anlagen, unter die unsere Systeme fallen.
Stromanschluss
Verwenden Sie nur das von uns zur Verfügung gestellte Netzkabel.
Schließen Sie das Netzkabel Ihres Geräts nur an geerdete Steckdosen sicher und korrekt an.
Schließen Sie niemals mehrere Geräte an die gleiche Steckdose an.
Berühren Sie das Netzkabel niemals mit feuchten Händen, wenn Sie den Stecker und die Steckdose miteinander verbinden.
Vermeiden Sie übermäßiges Verbiegen oder starke Zugbelastung des Kabels. Stellen Sie keine schweren Gegenstände auf dem Kabel ab.
Ziehen Sie den Netzstecker niemals bei eingeschaltetem Gerät aus der Steckdose.
Um im Notfall das Gerät komplett vom Stromnetz trennen zu können, müssen Sie den Netzstecker aus der Dose ziehen. Deshalb muss der Netzstecker jederzeit leicht erreichbar sein.
Beanspruchen Sie Steckdosen, Ausgänge und Kabel nicht über ihre zulässige Kapazitätsgrenze. Verwenden Sie keine unzulässigen Verlängerungskabel.
EC-LED-SLIM Series
6
User Manual
Page 7
Installieren oder betreiben Sie das Gerät niemals unter Umgebungs­bedingungen, die von denen der technischen Spezifikation abweichen. Hierzu zählen vor allem dauerhafte hohe Luftfeuchtigkeit, Regen, zu nahe an Wasser, Feuer, Heizungen und Öfen oder dauerhafte Aussetzung von direktem Sonnenlicht oder ähnlichem. Abweichende Betriebsbedingungen können zu elektrischer Gefährdung, Feuer oder Ausfall des Gerätes führen.
Installation
Lassen Sie die Geräte durch Ihren Händler professionell aufbauen.
Zum Auspacken und zum Bewegen der Geräte sollten Sie mindestens zu zweit sein. Stellen Sie sicher, dass die Geräte stets aufrecht transportiert werden.
Verwenden Sie ausschließlich eyevis Untergestelle zum Aufbau der Geräte. Verwenden Sie an Orten mit starken Vibrationen ein entsprechendes vibrationsabsorbierendes Untergestell von eyevis.
Installieren Sie die Geräte nicht auf unangemessenen Untergründen, wie z.B. unstabilen Doppelböden oder Gefällen, sondern nur auf stabilen, ebenen Flächen.
Installieren Sie das Gerät nicht an Orten mit hohen Temperaturen oder hoher Luftfeuchtigkeit.
Halten Sie die Lüftungsöffnungen des Geräts offen.
Stecken Sie das Netzkabel erst am Gerät ein, bevor Sie es in die Steckdose stecken, und verlegen Sie das Netzkabel so, dass niemand darüber stolpern kann. Wenn die Verwendung von Verlängerungskabeln erforderlich ist, sollte die Nennleistung des Verlängerungskabels mindestens gleichwertig mit der des Geräts sein.
Gebrauch
Dieses Gerät führt gefährliche elektrische Spannung! Stellen Sie sicher, dass Benutzer es nicht selbst öffnen, reparieren oder verändern.
Führen Sie keine Gegenstände ins Geräteinnere ein.
Berühren Sie bei Gewitter nicht das Gerät, angeschlossene Kabel oder den Netzstecker.
Klettern Sie nicht auf den Geräten.
Wenn das Gerät über einen längeren Zeitraum nicht verwendet wird, ziehen Sie zur Sicherheit den Netzstecker aus der Steckdose.
Verwenden Sie das Gerät niemals mit einem beschädigten Netzkabel, oder wenn das Gerät heruntergefallen oder beschädigt wurde. Warten Sie mit der Inbetriebnahme bis das Gerät von einem qualifizierten Servicetechniker untersucht wurde.
Vorsicht: Einige Bauteile des Geräts können während des Betriebs heiß werden.
Vorsicht: Während des Betriebs nicht für längere Zeit in das Licht blicken. Kann für die Augen schädlich sein.
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Demontage und Lagerung
Lassen Sie das Gerät komplett abkühlen, bevor Sie es einlagern.
Stecken Sie das Netzkabel und alle weiteren Kabelverbindungen aus, bevor Sie das Gerät bewegen oder demontieren. Entfernen Sie hierbei den Netzstecker nur durch Ziehen am Stecker (und nicht am Kabel) aus der Steckdose.
Packen Sie zur optimalen Lagerung das Gerät in die Originalverpackung zurück.
Beachten Sie die Umweltbedingungen zur Lagerung.
Haftungsausschlüsse
eyevis ist nicht haftbar für jegliche Schäden verursacht durch Naturgewalten (wie Erdbeben, Gewitter, etc.), Brände, Handlungen Dritter, Unfälle, vom Besitzer zu verantwortende Fehlbedienungen oder den Gebrauch außerhalb der vorgeschriebenen Betriebsbedingungen.
eyevis ist nicht haftbar für eventuelle Folgeschädigungen, wie z.B. Gewinnausfälle, Betriebsunterbrechungen, Datenmodifikation oder Datenlöschung, die durch die Verwendung von eyevis Produkten bzw. deren Ausfall im Betrieb verursacht werden.
eyevis ist nicht haftbar für Schäden, die in Folge mangelnder Beachtung der Anweisungen dieser Bedienungsanleitung entstanden sind.
eyevis ist nicht haftbar für Schäden die in Folge des Gebrauchs seiner Produkte im Zusammenschluss mit anderen Produkten, Geräten und Software entstehen.
eyevis ist nicht haftbar für Schäden, die in Folge unzulänglicher Installation seiner Produkte entstehen.
Konformität
Die Übereinstimmung mit den Anforderungen wird durch die auf dem Produkt angebrachte CE-Kennzeichnung zertifiziert.
Der Hersteller kann nicht für den Betrieb außerhalb der Betriebsbedingungen, wie in dieser Bedienungsanleitung beschrieben, haftbar gemacht werden. Zudem erlöschen hierdurch Ihre Produkthaftungs- und Gewährleistungsansprüche.
Das vorliegende Gerät entspricht den Richtlinien der Europäischen Union. Weitere Informationen, entnehmen Sie bitte der separaten EU-Konformitätserklärung.
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About this manual
Read and pay attention to this manual. It contains important information on the product. In particular, note all of the safety instructions and warnings.
Keep this manual in a safe place!
Warnings used
NOTICE
Indicates a hazard that could lead to damage or destruction of the product.
The general warning symbol indicates a hazard that could lead to injuries or death. In the text section, the general warning symbol is used in conjunction with the warning levels described below.
CAUTION
Indicates a hazard that could lead to minor or moderate injuries.
WARNING
Indicates a hazard that could lead to death or serious injury.
DANGER
Indicates a hazard that leads to immediate death or serious injury.
Symbols used
Indicates a single action or multiple actions which do not have to be performed in any specific order.
1.
2.
3.
Indicates a set of actions that have to be performed in a specific order.
Indicates the result of the action step(s).
NOTE:
Information about specific characteristics or properties.
TIP:
Tips for the best practise.
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Safety instructions
In this chapter you will find general instructions for the safe handling of this product.
Read this safety information thoroughly and follow all the instructions carefully.
In the following chapters, warning signs displayed in colour also indicate hazards that are imminent.
Intended use
The eyevis devices with LED projection engine is intended for visually replaying contents for industrial use.
Only operate the product in a Authorised installation position.
Only use the product in dry rooms.
Observe the permissible environmental conditions.
Operator qualifications
Installation and preliminary adjustments should only be performed by qualified service personnel or authorised service dealers.
General information
Carefully observe all warnings on the system parts and in this user's manual.
Carefully follow all the instructions governing the operation and use of our systems.
Observe all the local system installation and operation regulations which our systems are subject too.
Power
Only use the power cable supplied by eyevis.
The power cable must be correctly and securely connected to earthed power outlets.
Do not connect multiple devices to the same power outlet.
Do not touch the power plug with wet hands when removing or plugging the plug into the outlet.
Do not forcefully bend or pull the power plug and do not place any heavy material on it.
Do not disconnect the power cable while using the product.
To disconnect the device from the mains in an emergency, the plug must be pulled out from the mains socket. The mains plug must therefore be easily accessible at all times.
Do not overload outlets and cables above their permissible capacity. Do not use impermissible extension cables.
Do not install or operate the device under environmental conditions that deviate from the technical specifications. This mainly includes areas with constantly high humidity levels and in direct proximity to water, fire, radiators or ovens or exposed to direct sunlight or similar. Deviating operating conditions can lead to electric shocks, fire or can cause the device to crash.
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Installation
The devices should be installed professionally by your dealer.
When unpacking or carrying the devices, at least two people are needed. Make sure the devices are carried upright.
When installing the devices, use the designated basement supplied by eyevis. Use a special vibration absorbing basement from eyevis when using the devices in locations subject to vibration.
Do not place the device in an unstable location such as e.g. inappropriate raised floors or inclines. Install on a horizontal, stable surface instead.
Do not install the device in areas where the humidity or temperature is high.
Do not place objects on the device and take appropriate measures to prevent the devices from falling down.
Do not block the ventilation holes on the device.
Always plug the power cable into the device before plugging it into the outlet and do not locate the device where persons may trip over the cable. If an extension cable is necessary, a cable with a current rating at least equal to that of the device should be used.
Use
This device operates at dangerous electric voltages. Never repair, modify or disassemble the device by yourself.
Do not insert any objects into the device.
If there is thunder or lightning, do not touch the device, cable or power plug.
Do not climb onto or stand on the device.
If the device will not be used for a long period of time, remove the power plug from the wall outlet for safety.
Do not operate the device with a damaged cable or if the device has been dropped or damaged until it has been examined by a qualified service technician.
Caution: Some parts of the device may become hot during operation.
Caution: Do not look into the projector light for longer time during operation. May be harmful for the eyes.
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Disassembly and storage
Let the device cool down completely before storing.
Disconnect the power cable and all other cables before moving or disassembling the device. Remove the power plug by pulling the plug (and not the cable) out of the outlet.
Pack the device into the original packaging to ensure the best possible storage for the device.
Observe the environmental conditions for storage.
Disclaimer
eyevis is not liable for any damage caused by natural disaster (such as earthquake, thunder etc.), fires, acts by third parties, accidents.
eyevis is not liable for any damage caused by owner's intentional misuse and fault or uses in other improper conditions.
eyevis is not liable for incidental damages such as profit loss or interruption in business, data modification or data deletion caused by the use of eyevis products or their operation failure.
eyevis is not liable for any damage caused by non-compliance to the instructions described in the user manual.
eyevis is not liable for any damage caused by using its products in conjunction with other products, systems and software.
eyevis is not liable for any damage caused by the improper installation of its products.
Conformity
The compliance with the requirements is certified with the CE symbol labelled on the product.
The manufacturer cannot be held liable for the operation of the device outside the operating conditions as described in this user's manual. Any improper operation will also void your product liability and warranty claims.
This device complies with the directives from the European Union. For more information, see the separate declaration of conformity.
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About this product
Slimmer, faster to install and easier to service: These are the features of the new Slim-rear projection-cubes type EC-LED-SLIM by eyevis for the professional usage in control rooms and TV studios. With a minor depth, e.g. of only 432 mm by the 50” cube, and Full HD resolution, the new Slim-Cubes can be used in areas that were, due to space requirements, not suitable for rear projection cubes before.
The easy-handling concept with projection units in innovative single-module design with integrated and motorized geometry adjustment enables a quick and easy setup. Like all eyevis cubes the new slim model is equipped with a robust self-supporting housing and the reliable „seamless“ screen bracket with discrete screen clamp technology to install big video walls with smallest bezels between adjacent displays. Additionally, the front and rear access enables an easy installation and start-up as well as a quick exchange.
Standard input connection
1× DisplayPort
1× RJ45 Network
1× RJ45 RS232 IN
1× RJ45 RS232 OUT
1× 5V 1A Power Output
Available types:
EC-50/60/70-LHD-ISE-SLIM: with native Full HD resolution 1920 x 1080 px
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Transport, storage, unpacking
Unpacking
The cube is packaged in a cardboard box. To protect the cube during transportation, the cube is wrapped in foam. The packaging is secured with packing tape.
CAUTION
Heavy weight and large dimensions of cube
Do not attempt to unpack the cube by yourself. Otherwise, this can result in injury and damage to the cube.
At least two people are needed to unpack the cube.
To unpack the projector:
1. Remove the packing tape.
2. Remove the top cover of the cardboard box.
3. Remove the outer packaging.
4. Remove the protection foam.
5. Remove the cube from the bottom of the cardboard box.
6. Open the package.
Storage of packaging
Store the original packaging in a safe place. It is the ideal packaging for sending or storing the devices.
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Delivery contents
Dimensions and technical details may vary depending on the product version.
Packaging
Cube
The exact cube type is indicated on the box: EC-XX-LHD-YYY-SLIM (XX:screen diagonal in inches, YYY: screen type)
1x rear projection unit, type EC-XX-LHD-YYY-SLIM (ready-mounted incl. projection engine)
1x power cable
1x RJ45 patch cable
1x RJ45 to RS232 adapter
1x eyevis cube adjustment software on CD
1x screen cleaner set
1x user manual
Screen
Rear projection screen
Basement version UG (optional)
(A)
(B)
Side basements:
(A): Left side basement
(B): Right side basement
(H)
8x M10x25
2x
(A)
(C) − (D)
(B)
(E) − (F)
2x
Crossbars to connect the side basements (A) and (B):
(C) – (F): 4 crossbars
(H): 8x M10x25 screws
(H)
(I1)
(I3)
(L1)
(L2)
(I2)
16x M8x25
2x
16x M8
4x
8x M10x25
2x M6x25
2x M6x60
8x M6 washer DIN 125-A
2x
(A)
(C) − (D)
(B)
(E) − (F)
2x
Corner plates:
(L1): 4 corner plates
(L2):16 M8x25 screws, 16M8 washers
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(N1)
(N2)
(N3)
4x
4x
4x 10
4x M8
8x M12
8x M12
Feet to attach to the corner plates:
(N1): 4 levelling feet with eyelets to fasten to the floor
(N2): 8 M12 hexagon nuts, 8M12 washers
To fasten to the floor (N3):
4 hexagon wooden screws
4 M10 dowels
4 M8 washers
(H)
(I1)
(I3)
(L1)
(N1)
(N3)
(N4)
(N2)
(L2)
(I2)
16x M8x25
2x
16x M8
4x
2x
2x
8x M10x25
2x
2x 10
2x M8
2x M6x25
2x M6x60
8x M12
8x M12
8x M6 washer DIN 125-A
(O2)
(O1)
8x M6x25
8x M6 washer DIN 125-A
2x
(A)
(C) − (D)
(B)
(E) − (F)
2x
Screws to connect the cubes together and to the basements:
(O1): 8 M6x25 screws
(O2): 8 M6 washer DIN 125-A
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Product overview
This section provides an overview of the entire product, the individual parts as well as the connection and adjustment elements.
NOTE
The illustrations and certain descriptions in this manual may vary due to development process.
Housing and backplane
1
3
2
Fig. 1: Back view of cube interior
1 Mirror
2 Mirror backplane / mirror adjustment
3 Projector
4 Cube housing
4
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Projector
NOTE:
The illustrations and certain descriptions in this manual may vary due to development process.
Fig. 2: Front view of the projector
1
2
1 Optics
2 Control / connector module
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Fig. 3: Rear view of the projector
6
4
5
4
Rotation-Switch for projector addressing / Stand-by button
5 Projector earthing
6 Mains supply / power switch
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Control module
1
2
3
4
5
6
7
Fig. 4: View of the connectors
1 RS232 OUT (RJ45)
2 RS232 IN (RJ45)
3 LAN (RJ45)
4 LEDs display status
5 DIP-Switcher (Service)
6 DisplayPort
7 5V 1A max. power output
Mains supply
1
2
3
Fig. 5: Mains supply
1 Power switcher On / Off
2 Fuse
3 Mains supply
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Status LED
Fig. 6: LEDs - display status
1
Power state
The power state LED indicates whether power circuit on the board is “online”, that means whether the CPU is powered by 5V standby voltage.
2
Signal state
The signal state LED indicates the status of the video signal. If the video signal is connected and valid, the LED lights up green.
3
CPU state
The CPU state LED indicates the status of the firmware. Following states are possible:
x Fast blinking (100 ms): CPU initialises x Slow blinking (500 ms): CPU is ready x Off: firmware has crashed
4
Error State
The error state LED indicates the error status. During the initialization procedure the LED will blink together with the CPU state LED in the same frequency. After the initialization the LED should be off.
Address (ID) switch
1
32
Fig. 7: Rotation-Switches
1
Left switch (for value x 100)
2
Central switch (for value x 10)
3
Right switch (for value x 1)
NOTE
If you setup a cube video wall with wall mount installation and front access option, the ID of the projectors must be adjusted at first.
Standby button
Fig. 8: Rotation-Switches with Standby Button
1
Standby button
Sets the projector in power save mode. Reactivation through pressing the button or over serial connection.
1
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Assembly / Installation
This section describes how to install the cube wall. This includes assembling the basements, setting up the cubes and inserting the screens.
NOTICE
Before mounting the cube housing the projector must be taken out.
Preparation before mounting
The projector engine is mounted in the cube housing when delivered. It is necessary to take the projector out of the housing before you start to assemble the video wall.
The projector is secured so that he can’t move while transport. It is important to take the security screws out before assembling the video wall.
Transport security 1
The projector is secured to the cube housing with 2 screws from the bottom side of the cube housing. Take this 2 screws out, so that you can take the projector out of the cube housing.
Transport security 2
The projector has on top side a transport security screw which must be removed before the projector can be used.
Fig. 9: Position transport security screw projector
NOTICE
If the transport security screw is not removed before the projector is turned on, the projector engine could be damaged!
NOTICE
For the exact position of the projector in the cube housing, are bolts on the bottom. When lifting the projector out first lift the projector straight up so that the bolts are not damaged and the projector not get damaged.
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Mounting the basement
Requirements
Check if the floor is suitable for installing a cube wall. Depending on the configuration, the cube wall has to be adjusted to the ground. If you use a floor load, there has to be a fixed connection of the boards to the supports.
Space requirements
Ensure that the distance to the ceiling is at least 15cm for adjusting the mirror of the projection cube.
WARNING
If the video wall is higher than three metres, it should be secured at the back to the building wall. Please contact our project team for detailed information about available securing possibilities.
1
Distance to ceiling at least 15 cm if last row of cubes can be mounted from behind. On wall mount or if backside not reachable at least 50 cm distance are needed.
Fig. 10: Distances from video wall to building wall and ceiling
1
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Assembling the UG basement
Fig. 11: Single parts for mounting
2x
(A)
(C) − (D)
(H)
(L1)
(N2)
(N3)
(O2)
(O1)
(N1)
(L2)
(B)
16x M8x25
8x M6x25
16x M8
4x
4x
10x M10x25
4x
4x 10
4x M8
8x M6 washer DIN 125-A
8x M12
8x M12
(E) − (F)
2x
Fig. 12:
(A)
(B)
(D)
(E)
1.
2.
3.
(F)
(C)
Mounting the basement
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To assemble the basement:
1. Connect both side basements (A) and (B) with the four crossbars (C) – (F)
using the screws (H).
2. Screw the corner plates (L1) into each bottom corner of the basement. Use
the screws and washers (L2) provided.
3. Now install the height adjustable feet (N1) to the corner plates as
illustrated in Fig. 12, step3. Please observe the correct order of screws, nuts and washers (N2) to ensure that the basement feet are properly secured.
4. Once the basement has been installed, make sure that it is absolutely
horizontal when it is in its final position e.g. by using a spirit level. This makes the installation of further basements and the final installation of the cube housings far easier and prevents the individual parts from moving.
Mounting the cube housing
Mounting the cube housing onto the basement
1. Place a housing onto the first basement.
2. The basement and the cube must be at least connected together using the
screws (O1) and washer (O2).
Fig. 13: Mounting the cube on the basement
CAUTION
Risk of injury when installing large video walls
When installing large video walls (3 or more cubes in vertical direction), there is a risk of injury resulting from cubes falling or crashing down.
Use a crane when installing video walls of 3 or more cubes in vertical direction.
If you do not have a crane available, take particular care when lifting the cubes and climbing onto the video wall.
Observe the following instructions when installing the video wall.
(H)
(I1)
(I3)
(L1)
(N1)
(N3)
(N4)
(N2)
(L2)
(I2)
16x M8x25
2x
16x M8
4x
2x
2x
8x M10x25
2x
2x 10
2x M8
2x M6x25
2x M6x60
8x M12
8x M12
8x M6 washer DIN 125-A
(O2)
(O1)
8x M6x25
8x M6 washer DIN 125-A
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Mounting the UGV basement
The UGV basement will arrive partly assembled and must only be adjusted in the high and leveled.
Fig. 14: Completely assembled UGV basement
Adjustment of the high
The adjustment of the high must be done before the cube housing is mounted. So first adjust the high of the UGV before starting with other steps.
First loosen and remove all 4 screws (front and back side) of each base completely to move the upper part of the base up or down and than insert the screws again. It is only possible to tighten the screws in the predefined wholes.
All 4 screws incl. the washers must be tightened to secure the stability.
Fig. 15: Screws for adjustment of the high
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Adjusting the base
At the bottom inside the base are two screws for adjusting the base. Both screws must be tightened to secure a stable stand of the construction.
Fig. 16: Adjusting screws
The adjustment should be done after an empty cube housing was mounted. Than a stable stand is guaranteed and on the base is some pressure.
Connecting two bases
If more than one cube housing will be used in a row, the bases have to be connected on a similar way as the cube housings.
First the screw and the screw nut must be removed. In the next step the threaded bar and the 3 screw nuts must be mounted.
Fig. 17: Two connected bases
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Mounting the cube housing
For mounting the cube housing the cube housing must be laid down and the bases of the basement must be put in the cube housing. Alternatively you can mount the front screen to the basement and than put the housing on the basement.
Every additional cube housing can be equipped with one base and than mounted on the primary finalized wall.
Fig. 18: Mounting the cube housing on the UGV basement
Fig. 19: Mounting the base in horizontal position
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Mounting to wall
Requirements for wall mounting
Following requirements must be met for wall mounting:
3 Wall must be straight.
3 Wall must be able to bear the weight of the cubes.
NOTE
If the wall is not suitable it can lead to displacement and bracing between the cubes.
NOTE
The top cover must be installed on the top cubes before mounting the cube housings to the wall. See „Installing the top cover“ on page 33.
Installation
To wall mount two cubes:
1. Loosen both screws under the projector and then remove the projector.
2. The top cover must be installed on the to cubes.
3. Attach the wall mount to the wall. The wall mount consists of different
parts. A left, a right and if needed a middle part. Use a spirit level for aligning the straight.
Fig. 20: Wall mount for two cubes
4. Hang the cube housing on the wall mount. Be sure, that the cube housing
is correctly hooked to the wall mount. The cube housing can be aligned in the height by using the eyebolts (a).
Fig. 21: Hang cube on wall mount
(a)
Fig. 22: Mounting the eyebolts
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5. Install the second cube exactly like the first and lean it on it.
Align the second cube to the first one.
Fig. 23: Two cubes side by side
6. Bolting the cubes. The cubes must be connected to each other for better
stability through the eyebolts (left picture) and a threaded bar (right picture).
Fig. 24: 180mm thread bar with eyebolt Fig. 25: 150mm thread bar
For bolting the cubes different thread bars are needed: In the front top of the cube under the holder of the screen the shortest
thread bars are mounted with a length of 140 mm. On the lower side in the front and in the back must be used thread bars
with 150 mm. In the back top position the longest thread bar will be used with 180 mm
together with the eyebolts like in the left picture above.
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7. Install the front covers of the cubes.
At the bottom of the front covers are on both sides butt straps which must be inserted in the suitable holes. On the upper side the front covers must be secured with a screw on both sides. The front covers of the bigger cubes have some additional butt straps.
Fig. 26: Placing the front covers Fig. 27: Cube housing with mounted front covers
Alternatively, you can install the front covers with connectors for air condition (optional).
Fig. 28: Front covers with connector for air condition
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8. Install the projectors in the cubes again.
Remind the bolts in the bottom and carefully put the projector in the cube housing placing it correctly on the bolts. Carefully move the projector until it fits to the bolts.
Fig. 29: Position bolts for the projector
Fig. 30: Inserting projector into cube
9. Install carefully the screens of the cubes.
The screens have to be clipped on the holder with the screws in the frame of the screen. The magnets in the screen frame will hold the screen in position. For details please see page 41.
Fig. 31: Mounting the screens
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Installing the top cover
NOTE:
The information about the installation side are always viewed from the rear.
To install the top cover:
1. Install the brackets at first.
Fig. 32: Installing cover brackets
2. Install the cover for the fresh air intake.
When you are in front of the cube the fresh air intake is on the right side. When you are at the back side of the cube the fresh air intake is on the left side.
Fig. 33: Cover for the fresh air intake
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3. Install the top cover.
Fig. 34: Installing top cover
4. Install the lateral exhaust plate on the left side. The exhaust plate is
available in two versions:
a. Exhaust plate (Air grille) b. Exhaust plate for connection of an air conditioning (optional)
Fig. 35: Installing lateral exhaust plate
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5. Install the side plate on the right side.
Fig. 36: Installing side plate
The installation is finished.
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Mounting the projection unit
NOTICE
Handling of the screens
If the screen is handled incorrectly, the screen may be scratched or the housing damaged.
Wear (cotton) gloves when installing the screen.
Remove the cardboard protections from the screen before mounting it on the cube housing.
Lift up the screen carefully and avoid touching the screen surface.
Do not hold the screen in the middle of the basement since the screen may break or fall out.
Earthing the cube wall
The cube housings have to be daisy chained with the earthing cables provided to guarantee the electrical safety of the cube wall. The earthing cables are pre-installed at the bottom left and right in each housing.
To connect the earthing cables:
1. Guide the earthing cables through the circular openings and screw the
cable eyelets with the prepared screw to the next housing.
2. Connect all the cube housings together in the same way.
3. Connect the bottom row of cubes to the basements.
4. Finally earth the basements.
Earthing the projector
The projector also must be earthed with the earthing cables provided to guarantee the electrical safety of the cube wall. The earthing cables are pre­installed at the right side in each housing.
To connect the earthing cables to projector:
1. Connect the cable of the housing to the projector.
2. Screw the cable eyelets with the projector earthing prong.
3. Connect all the projectors to their cube housings in the same way.
Fig. 37: Connected earthing cable at projector
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Cabling the cubes
The cubes are connected together via serial cables for control and monitoring of the cubes. The cube wall is connected to the control PC via a RS232 cable. Optionally a connection between cube wall and the control PC is possible via Ethernet cable:
NOTE:
The RS232 to RJ45 is adapter cable with 1:1 wiring.
To cable the cubes together:
Use the RS232 to RJ45 adapter cables provided (RJ45 1:1 extension cable) and connect each RS232OUT to RS232IN like a daisy chain. Proceed according to the following diagram:
Fig. 38:
1
2
3
4
5
6
7
8
9
Serial daisy chain cabling
To connect the cubes to the control PC:
Connect the control PC (RS232 OUT) to projector 1 serial IN (RJ45) via a RS232/RJ45 adapter and connect each projector serial OUT (RJ45) to the next projector serial IN (RJ45) via CAT5 cable:
Fig. 39:
1
2
3
RS232/RJ45
Connecting the control PC to projector via RS232/RJ45 adapter cable
Connect the control PC to projector 1 via a CAT5 Ethernet cable and the other projectors over serial connection:
Fig. 40:
1
2
3
Ethernet
Connecting the projectors to the control PC via ethernet cable
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Transfer cables between cubes
In the cube housing are holes to put cables from one cube to the other, e.g. when creating a Daisy-Chain between the projectors.
Fig. 41: Slim cube housing
On the side of the cube housing are square holes where the cables can be transferred to the next cube.
In the corners on the bottom side of the cube housing are holes which allow to transfer cables to a cube housing in a row higher or lower.
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Addressing the cubes - Cube ID
To control the cubes and to enable communication, each cube must be allocated with an individual address. The cubes are addressed with consecutive numbers. Looking on front side, the addressing starts on the top left cube of the video wall and continues as shown in the diagram below.
1 2
3
4
5 6
7
8
9 10 11 12
NOTE
If you setup a cube video wall with wall mount installation and front access option, the ID of the projectors must be adjusted at first.
Rotation switches
Setting projector address(ID)
Address
(ID)
Switch 1 Switch 2 Switch 3
1 0 0 1 2 0 0 2 3 0 0 3
...
199 1 9 9
...
Fig. 42: Rotation switches
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Setting up network communication
For network communication, the PC and the eyeDESIGN software must be set up. The eyevis eyeDESIGN software is the special software to create and setup video wall with eyevis products. Please refer to the manual of the eyeDESIGN software for more information.
Network settings for the PC
After connecting the first display unit to the PC via network port, you have to configure the network settings for your PC first.
To carry out the network settings for the PC:
1. To configure the network settings for your network adapter, open the preferences of your Internet Protocol Version 4 (TCP/IPv4) as shown below. You can find the settings in the file path: Control panel/Network and Internet\Network connections.
2. Click Preferences.
ª This will open the window to enter the IP address.
3. Enter the desired IP address (e.g. 192.168.0.2).
4. Press Ok to finish the setting.
ª Network setting of PC is finished
NOTE:
You can also communicate with the display units via the network or RS232.
NOTE:
All cubes have the same IP address (192.168.0.11), so never connect more than one cube at the same time.
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Front access (optional)
The cubes of EC-LED-SLIM series are also available with front access option, for maintenance purposes. The front access enables an easy installation and start-up as well as a quick exchange.
Tools
For handling the front access mechanism, you need the eyevis provided tool. Two suction cups will be add to each cube wall with front access. If more
suction cups are needed then they can be ordered separately.
NOTICE
Handling always with tools
If the front access mechanism is used without the tools, the screen of the cube can be damaged.
Always use the tools when you use the front access mechanism.
Open the front access mechanism
1. Place the both tools on the screen carefully.
2. Press the two parts of the holder together, so that the tool is adhered to
the screen.
Fig. 43: Placing the suction cups
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3. Pull the screen toward you carefully.
Fig. 44: Detail of the optics
Fig. 45: Detail of the optics
4. Lift the screen slightly and remove the screen carefully.
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Adjusting the geometry
The geometry of the cube must be adjusted or aligned over the entire video wall. A test picture is used for this purpose. With the eyevis eyeDESIGN software, the size, position, keystone distortion and rotation can be adjusted.
NOTE:
Test images and the software for the geometry setting refer to the eyevis software CD.
Installing the software
Program installation and startup
The program must not be installed.
1. Copy the entire program folder to a desired directory on your PC (for
example, c:\Software\).
2. Open the file eyeDesign.exe by double-clicking to start the software.
Starting the software
Open the eyeDESIGN software to configure the video wall.
 The program interface is open.
Fig. 47: View of the main window of the eyevis SLIM-Motor-Control-Software
1. In the first step create your wall. Choose your cube model in the left menu and add it to the wall by clicking on the “Add” button.
2. Change the tab in the top to “Communication” and establish the connection with the cube wall.
NOTICE
eyeDESIGN manual
For more details about the eyeDESIGN software please refer the eyeDESIGN manual.
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User interface of the software
Main window / menu “Geometry”
All functions for adjusting geometry of the cube wall are in this window, located in the section “Geometry”.
In the lower part choose the tab “Cube Geometry”.
1
Wall area
Shows the cubes of the video wall.
2
Button “Connect...”
Connects the software with the cube wall.
3
Buttons “ON” and “OFF”
Activates/deactivates the function of engine control.
4
Button “STOP ALL”
Stops all engines instantly.
5
Cube ID
Selects the cube ID for adjustment.
6
Duration
Adjusts the duration of the adjustment steps.
7
Buttons Size/Position/Rotation/Keystone
Function buttons for the geometry adjustment.
NOTICE
No effect if motors are off
If the motors are not turned on (point 3 in the table above), all commands will be without any effect.
1
2
3
4
7
6
5
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Button
Horizontal image position
Vertical image position
Rotation
Image size
Vertical keystone
Horizontal keystone
NOTICE
eyeDESIGN manual
For more details about the eyeDESIGN software please refer the eyeDESIGN manual.
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Geometry alignment with the mirror
Sometimes there is the need to make the final alignment of the geometry with the mirror. On the mirror you can find 8 screws for the alignment. This screws can be reached from front or back side.
The geometry alignment with the mirror should be the last step if the alignment does not fit with the software.
NOTICE
Geometry Alignment Mirror
Each screw will influence on a larger part of the mirror and is not locally restricted.
Fig. 48: View on the mirror from front
1 5
2 6
3 7
4 8
Focus adjustment In order to achieve a clear picture on the projection screen, it is necessary to
adjust the optical focus of the projection engine. In the case the image on the screen becomes blurred, it is necessary to readjust the focus setting. To adjust the focus, we recommend using an image with suitable content displayed on the screen, e.g. an image with writing in all corners or something similar.
1
2
3
4
5
6
7 8
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To adjust the focus:
1. Loosen the screw that secure the ring of the focus.
 You can now turn the ring to left / right.
2. Adjust the focus of the lens by turning the ring of the focus to the left or
right.
3. Secure the ring of the focus screw again if you have made the adjustment.
Please don’t tighten the screws on the focus ring with tools.
CAUTION
Projector light can damage the eyes
Looking into the projector light for longer time during operation, may be harmful for the eyes.
Do not look into the lamp for longer time during operation.
Fig. 49: Detail of the optics
1 Screw 2 Side focus ring 3 Centre focus ring 4 Screw
Side focus
Be careful by adjusting the side focus. The side focus could be necessary to adjust the geometry.
Fig. 50: Left: Good side focus - Middle and right: To much side focus
Centre focus
With the centre focus you adjust the sharpness of the picture.
1
2
3
4
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Operation
NOTICE
Shocks and vibrations
Shocks and vibrations can damage the cube.
Protect the cubes from heavy shocks and impacts.
NOTICE
Switching on the cube after a power failure
Switching on the cubes immediately after a power failure can damage the cubes.
Wait at least 30 seconds after a power failure before restarting the cube.
Cleaning and care
This section describes how to clean the device. Regular and proper cleaning helps to maintain the quality of this device and to protect it from damage.
WARNING
Dangerous electric voltage inside the device
Cleaning the device while connected to the power supply can result in death, severe injury or can damage the device.
Always unplug the device from the electrical outlet before cleaning it.
Never pull at the cable to unplug the cord. Always grip the plug to unplug from mains.
Do not use any fluids inside the cube.
Cleaning intervals
How often you clean the device primarily depends on the environmental condition.
Clean the device if dust has collected on the housing with a dry cloth.
Contact your dealer for internal cleaning once a year.
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Cleaning the screen surface
NOTICE
Unsuitable cleaning substances
Unsuitable cleaning substances can damage the screen surface.
Only use the screen cleaner recommended by eyevis to clean the screen.
NEVER spray directly on the screen! This may damage the screen compound.
If dirt has accumulated on the screen surface, this can be removed by gently rubbing the surface with cotton wool or a soft cloth. If the dirt cannot be removed easily, a small amount of screen cleaner can be used.
Do not leave any drops of water on the screen when cleaning. Water should be wiped away immediately with a clean, soft cloth, otherwise the display surface may be damaged.
Cleaning the housing
NOTICE
Unsuitable cleaning substances
Never use substances such as thinners, benzene or abrasive cleaners. They can damage the surface of the housing.
Cleaning sprays - Only use the eyeVisor and a damp cloth for cleaning.
Wipe the housing over regularly with a soft cloth to keep it clean. Small stains can be removed using a damp cloth and a small amount of mild detergent.
Cleaning the optic
NOTICE
Unsuitable cleaning substances
Strong cleaning substances such as thinners, benzene or abrasive cleaners can damage the optic.
Never use liquid cleaners or cleaning sprays. Use a damp cloth for cleaning.
Do not clean the lens when it is heated.
Wipe the lens over regularly with a soft dry cloth to keep it clean. Don’t use any type of cleaner, only a soft dry cloth.
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Malfunctions and troubleshooting
Before calling your service partner, please check the following table for a possible cause to the trouble you are currently experiencing.
NOTE:
The devices may only be opened by specially trained and qualified personnel.
Typical problem solving
No picture
Make sure that the power cord is connected and mains is in contact.
Make sure that the cube is switched to ON and is not in standby mode.
Make sure that the auxiliary equipment is connected properly.
Make sure that the input setting is correct.
Make sure that the signal is suitable.
Make sure that the DisplayPort signal not contains HDCP.
Make sure that the input signal resolution for the input box (without scaler board) is correct.
Blurred picture
Adjust the focus of the cube.
No communication between control PC and cube
Make sure that you have selected the right COM port.
Make sure that the COM port settings are correct.
Make sure that the serial cable connection for communication is correct.
No network connection
Make sure that you have selected the right COM port.
Make sure that the COM port settings are correct.
Make sure that you have edit correct ip adresses.
Make sure that the ethernet cable connection for communication is correct.
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Possible causes of malfunctions and problems
CAUTION
Smoke or peculiar smells
If you continue to use the device when smoke or peculiar smells are coming from the cube housing, it may cause a fire or an electric shock.
Immediately remove the power plug from the outlet.
Make sure that the device is not smouldering inside and this is going unnoticed.
Contact your dealer for inspection.
CAUTION
Liquids or objects inside the device
If you continue to use the device after water, other fluids or objects have been spilled or dropped, this may cause a fire or an electric shock.
Immediately remove the power plug from the outlet.
Contact your dealer for inspection.
CAUTION
Damage caused by dropping the device
If you continue to use the device after it has been dropped or the housing has been damaged, it may cause a fire or an electric shock.
Immediately remove the power plug from the outlet.
Contact your dealer for inspection.
CAUTION
Damaged or hot power cable
If you continue to use the device even though the power cable is damaged or becomes hot, it may cause a fire or an electric shock.
Immediately remove the power plug from the outlet.
Contact your dealer for inspection.
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Warranty terms and conditions
Duration and validity of warranty
The specified product is under warranty for 24 months beginning from the date of delivery by eyevis, valid for the European Union. 12 months applies to products that were purchased outside the European Union. Warranty services during the warranty period do not extend the validity period of the warranty.
Proof of purchase
The sales agreement or the invoice (original invoice with serial number) of the first purchaser must be presented as proof of purchase to claim warranty services. If the customer cannot provide this evidence of purchase, the warranty period is dated back to the date of purchase at the distributor (first supplier) plus one month.
Warranty service or exchange during warranty period
If the product shows any faults or defects during the warranty period, eyevis provides the following services in compliance with the warranty:
Defective On Arrival (DOA)
The customer has to inspect each delivery immediately upon receipt. If any packaging is damaged, the customer has to notify his carrier immediately at goods receiving. If a defect is detected at first unpacking (packaging is not damaged), the customer has to notify his specialist supplier (point of purchase) immediately about the defect. Otherwise the product will be treated under usual terms of warranty.
Return-to-Base-Warranty (Bring-In Warranty)
Defective parts or products must be sent back carriage free to eyevis. In certain circumstances, the product can sent back to the specialist supplier (place of purchase) or to eyevis service centre (country of purchase).
If the product requires repair under warranty, the customer is responsible for the cost of transportation to eyevis. eyevis bears only the one-way costs for the reshipment of repaired or exchanged products to the customer. During transit, the goods are at the owner’s risk.
Repair and return
The defective product has to be sent to eyevis by the customer and is repaired within 21 days. In this case, eyevis bears the costs for required components that may be required or the arising working time, as well as for the costs for reshipment to the customer.
Temporary exchange equipment during repair time
(only products under warranty)
Bring-in warranty. The customer can request a temporary exchange product during the repair time if the product under warranty cannot be repaired within 30 days. Depending on availability, eyevis decides whether the equipment can be replaced. Any costs of a return delivery for the exchange equipment are borne by the customer.
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Warranty on repairs
As a general rule, repairs or replacements do not extend or restart the warranty period. The repaired parts/components will be treated under warranty for 3 months for same kind of problems.
Warranty exclusions
General exclusions
This warranty covers only malfunction due to any defect in material and/or workmanship of a product put into circulation by the eyevis. A guarantee is therefore excluded for any faults and defects beyond the responsibility of the eyevis, particularly in cases of:
Improper use, mechanical damages (e.g. marks caused by scratching, pressure or breaking), improper storing or cleaning, transport damages, misuse, or any other reason the customer or a third party is to blame for, especially if the instructions contained in the manual are not adhered to.
Failures or fluctuations of the electrical mains supply, the air conditioning system or other environmental conditions.
Abnormal operating conditions, including smoke (e.g. cigarette smoke) and dust.
Defects caused by normal wear and tear or defects caused by lack of service and maintenance (e.g. cleaning the filter).
Act of God, fire, flood, aggressive chemical, aggressive biological activity, event of war, vandalism, accidents, etc.
Errors of all kinds of using defective or incompatible accessories. (Not including components delivered from eyevis which are covered by the product‘s warranty).
Attempted repair, setting, change, installation, or maintenance by a person not authorized by eyevis.
Accessories
Accessories, such as cardboard boxes, packaging, batteries and other components that are used in connection with this product and that expected to be exchanged are not covered by this warranty.
Factory-applied serial number
A product that’s serial number is damaged, changed or removed is no longer covered by this warranty.
Service contact
The reaction time to claim a right given by this warranty starts with the customer’s announcement of the claim to eyevis. It is calculated in accordance with the standard service hours of the eyevis. For information about eyevis service, please visit www.eyevis.de.
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Advised procedure for raising a claim
Consider the manual before raising a claim
See the sections on "Troubleshooting" and in the manual and check whether the problem might be solved on-site before raising a claim referring to this warranty.
Prepare necessary information
If the problem still exists, the customer should try to get support from a regional eyevis partner.
Please prepare the following information:
Product identification (model/type) and serial number of the device
Date and place of purchase or eyevis order number (e.g. AUF-...)
A description of the problem in hand
Pick-up address and contact information
A description of the requested service
Approval by eyevis
After performing an analysis of the faults and damages of the device, eyevis will approve your warranty claim if the necessary requirements are fulfilled.
Service code: RMA number
In case of a defect, the customer will receive a service code the RMA number. eyevis will prepare the service requested by the customer.
Packing
The customer has to pack the defective device properly in the original box, to label it as fragile, and to attach the RMA number visibly on the box. eyevis can provide a new original box on request. The customer is liable for damages caused by the use of improper or unsuitable packaging.
Transport
The customer arranges the transport of the device to eyevis. For more information, please contact eyevis.
Costs not covered by warranty defects
The eyevis reserves the right to charge the customer for costs incurred due to complaints concerning defects or faults that are not covered by warranty.
Legal and other claims
There are no other express or implied warranties, representations or conditions than those stated in this warranty. Other legal or contractual claims, including against the seller of the product, are excluded as far as eyevis has provided service based on this warranty.
This warranty does not affect or have influence on other legal guarantee claims or other contractual claims of the customer against the seller of the product. These claims can be made alternatively to the claims referred to in this warranty document.
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Limitations of liability
In cases of slight negligent breaches of duty, the liability of eyevis is limited to the direct, foreseeable, and contract-typical average damage. The slightly negligent breach of minor contractual obligations excludes the liability.
eyevis will not be liable for any loss, damage or alterations to third party accessories, hardware or software or programs, data or information stored on any media or any part of the product, no matter how it occurs, or for any loss or damage arising from loss of use, loss of profits or revenue, or for any resulting indirect or consequential loss or damage.
The policy sum regarding all requirements of the warranty does not exceed, at discretion of eyevis, the original purchase price of the product or alternatively the costs of substitution of the product.
The warranty shall not apply to repairs or service necessitated by normal wear and tear or for lack of reasonable and proper maintenance.
As far as the liability of eyevis is excluded or limited, this also applies to the personal compensation liability of its staff, employees, associated employees, agents, and auxiliary persons.
The preceding limitations of liability do not apply to the customer’s claims derived from the Product Liability Act and to claims concerning damages to the body or health or in case of the loss of the life of the customer.
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Appendix
Appendix: Technical Specifications
General technical specifications
Resolution: 1920 x 1080 pixel (Full HD / 16:9) Processing: 1080p / 0.65 inch DMD Contrast Ratio: 1000:1 (typ. / static contrast) Brightness Uniformity: ≥ 95% (SUR25) Input: Signal: 1x DisplayPort 1.2 | Communication: RS232 (in and out for Daisy
Chain), 1x LAN Supported Frame Rates: 48 to 64 Hz (non-stereo), 120 Hz (active stereo) Colour Control: Automatic colour adjustment, internal True-Colour sensor Projection screen: ISE Screen (Improved Screen Element), other Screen Types available on
request Screen Gap: 0.2 - 1.0 mm (rear support) / 1.5 - 2.0 mm (front support) Power Consumption: Full Brightness Mode: 155 W | Normal Operation mode: 130 W | Reduced
Power Mode: 80 W Heat Dissipation: 444 BTU/h (typ.) Median LED Lifetime: >60,000 hrs under normal environmental conditions (L70B50 manufacturer
information)
(75,000 - 90,000 hrs in ‘Low Power Operation Mode’, i.e. additional 15,000 to
30,000 hrs depending on the amount of power reduction) Software: eyeDesign Software
Environmental
Temperature Conditions:
10 - 40 °C
recommended 15 - 25 °C (for Seamless Screens 18 - 25 °C )
Storage: 0 - 50 °C Humidity: 0 % – 80 % non-condensing Altitude: 0 – 3,000 m Noise Level: ≤ 36 dB
Options
Steel basement, different heights, customisable to required height of the lower edge of the video wall Different adapters for HVAC connection Service and Maintenance Contracts
 Full Brightness Mode -> full LED brightness with calibrated colours
Normal Operation Monde -> approx. 70% of LED brightness with calibrated colours
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Appendix: Technical Specifications
EC-50-LHD-ISE-SLIM
Type: EC-50-LHD-ISE-SLIM eyevis Cube 50” with Cluster-LED illumination and
native Full HD resolution
Description: Digital 50 inch DLP®-rear-projection unit with slim design, stackable and
addible, for data and video representation, incl. preparation for wall mounting, integrated front- and rear-side accessibility for installation and maintenance
Brightness: ISE Screen: 370 cd/m2 (max. / Full Brightness Mode) | 300 cd/m2 (typ. /
Normal Brightness Mode)
Display Area (W x H): 1107 × 622 mm (ca. 50 inch / ca. 127 cm screen diagonal) Dimensions (W x H x D): 1107 × 1069.67 × 432 mm Weight: ca. 63 kg (incl. housing, projector and screen element)
EC-60-LHD-ISE-SLIM
Type: EC-60-LHD-ISE-SLIM eyevis Cube 60” with Cluster-LED illumination and
native Full HD resolution
Description: Digital 60 inch DLP®-rear-projection unit with slim design, stackable and
addible, for data and video representation, incl. preparation for wall mounting, integrated front- and rear-side accessibility for installation and maintenance
Brightness: ISE Screen: 260 cd/m2 (max. / Full Brightness Mode) | 210 cd/m2 (typ. /
Normal Brightness Mode)
Display Area (W x H): 1328 × 747 mm (ca. 60 inch / ca. 152 cm screen diagonal) Dimensions (W x H x D): 1328 × 1270 × 487 mm Weight: ca. 72 kg (incl. housing, projector and screen element)
EC-70-LHD-ISE-SLIM
Type: EC-70-LHD-ISE-SLIM eyevis Cube 70” with Cluster-LED illumination and
native Full HD resolution
Description: Digital 70 inch DLP®-rear-projection unit with slim design, stackable and
addible, for data and video representation, incl. preparation for wall mounting, integrated front- and rear-side accessibility for installation and maintenance
Brightness: ISE Screen: 190 cd/m2 (max. / Full Brightness Mode) | 155 cd/m2 (typ. /
Normal Brightness Mode)
Display Area (W x H): 1550 × 872 mm (ca. 70 inch / ca. 177 cm screen diagonal) Dimensions (W x H x D): 1550 × 1489 × 553 mm Weight: ca. 98 kg (incl. housing, projector and screen element)
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A
ADDRESS (ID) SWITCH 21
ADDRESSING 39
ASSEMBLY 22
C
CARE 48
CENTRE FOCUS 47
CLAIM 54
COSTS 54 LEGAL 54 LIMITATIONS 55 PACKING 54 RAISING 54 RMA 54 TRANSPORT 54
CLEANING 48
COMMUNICATION 40
CONTROL MODULE 20
COSTS 54
D
DELIVERY CONTENTS 15
DOA 52
E
EARTHING 36
F
FOCUS 46
FRONT ACCESS 41
G
GEOMETRY 43
H
HOUSING 17
I
INSTALLATION 22
ADDRESSING 39 BASEMENT 23 CABLING 37 EARTHING 36 MOUNTING 23 PROJECTION UNIT 36 TOP COVER 33
K
KEYSTONE 45
M
MAINS SUPPLY 20
MIRROR 46
MOUNTING 29
N
NETWORK
PC SETTING 40
O
OPERATION 48
OVERVIEW 17
P
PACKAGING 15
PROJECTION UNIT 36
PROJECTOR 18
R
RMA 54
ROTATION SWITCHES 39
S
SERIAL NUMBER 53
SERVICE 53
SIDE FOCUS 47
SOFTWARE 43
INSTALLING 43 STARTING 43 USER INTERFACE 44
STATUS LED 21
STORAGE 14
SUCTION CUPS 41
T
TECHNICAL SPECIFICATION 56, 57
TOOLS 41
TOP COVER 33
TRANSFER CABLES 38
TRANSPORT 14
U
UNPACKING 14
USER INTERFACE 44
W
WARRANTY 52
ACCESSORIES 53 DOA 52 DURATION 52 EXCHANGE 52 EXCLUSIONS 53 SERIAL NUMBER 53 SERVICE 52 VALIDITY 52
Index
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eyevis GmbH Hundsschleestraße 23 D-72766 Reutlingen Germany
Phone: +49 (0)7121-4 33 03-0 Fax: +49 (0)7121-4 33 03-22 Hotline: +49 (0)7121-4 33 03-290
web: www.eyevis.de e-mail: info@eyevis.de service: service@eyevis.de
Version: 1.2 | October 2018 Copyright © 2018 eyevis GmbH. All rights reserved.
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