Page 1
USB Extenders
Twisted Pair Transmitter and Receiver
User Guide
TP Series
User ManUal
68-1719-01 Rev. A
04 10
Page 2
Safety Instructions • English
This symbol is intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.
This symbol is intended to alert the user of the presence of uninsulated
dangerous voltage within the product’s enclosure that may present a risk of
electric shock.
Caution
Read Instructions • Read and understand all safety and operating instructions before using the equipment.
Retain Instructions • The safety instructions should be kept for future reference.
Follow Warnings • Follow all warnings and instructions marked on the equipment or in the user information.
Avoid Attachments • Do not use tools or attachments that are not recommended by the equipment
manufacturer because they may be hazardous.
Warning
Power sources • This equipment should be operated only from the power source indicated on the product. This
equipment is intended to be used with a main power system with a grounded (neutral) conductor. The third
(grounding) pin is a safety feature, do not attempt to bypass or disable it.
Power disconnection • To remove power from the equipment safely, remove all power cords from the rear of
the equipment, or the desktop power module (if detachable), or from the power source receptacle (wall plug).
Power cord protection • Power cords should be routed so that they are not likely to be stepped on or pinched
by items placed upon or against them.
Servicing • Refer all servicing to qualified service personnel. There are no user-serviceable parts inside. To prevent
the risk of shock, do not attempt to service this equipment yourself because opening or removing covers may
expose you to dangerous voltage or other hazards.
Slots and openings • If the equipment has slots or holes in the enclosure, these are provided to prevent
overheating of sensitive components inside. These openings must never be blocked by other objects.
Lithium battery • There is a danger of explosion if battery is incorrectly replaced. Replace it only with the
same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the
manufacturer’s instructions.
Consignes de Sécurité • Français
Ce symbole sert à avertir l’utilisateur que la documentation fournie avec le
matériel contient des instructions importantes concernant l’exploitation et la
maintenance (réparation).
Ce symbole sert à avertir l’utilisateur de la présence dans le boîtier
de l’appareil de tensions dangereuses non isolées posant des risques
d’électrocution.
Attention
Lire les instructions• Prendre connaissance de toutes les consignes de sécurité et d’exploitation avant
d’utiliser le matériel.
Conserver les instructions• Ranger les consignes de sécurité afin de pouvoir les consulter à l’avenir.
Respecter les avertissements • Observer tous les avertissements et consignes marqués sur le matériel ou
présentés dans la documentation utilisateur.
Sicherheitsanleitungen • Deutsch
Dieses Symbol soll dem Benutzer in der im Lieferumfang enthaltenen
Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung
(Instandhaltung) geben.
Dieses Symbol soll den Benutzer darauf aufmerksam machen, daß im Inneren
des Gehäuses dieses Produktes gefährliche Spannungen, die nicht isoliert sind
und die einen elektrischen Schock verursachen können, herrschen.
Achtung
Lesen der Anleitungen • Bevor Sie das Gerät zum ersten Mal verwenden, sollten Sie alle Sicherheits-und
Bedienungsanleitungen genau durchlesen und verstehen.
Aufbewahren der Anleitungen • Die Hinweise zur elektrischen Sicherheit des Produktes sollten Sie
aufbewahren, damit Sie im Bedarfsfall darauf zurückgreifen können.
Befolgen der Warnhinweise • Befolgen Sie alle Warnhinweise und Anleitungen auf dem Gerät oder in der
Benutzerdokumentation.
Keine Zusatzgeräte • Verwenden Sie keine Werkzeuge oder Zusatzgeräte, die nicht ausdrücklich vom
Hersteller empfohlen wurden, da diese eine Gefahrenquelle darstellen können.
Instrucciones de seguridad • Español
Este símbolo se utiliza para advertir al usuario sobre instrucciones importantes de operación y mantenimiento (o cambio de partes) que se desean
destacar en el contenido de la documentación suministrada con los equipos.
Este símbolo se utiliza para advertir al usuario sobre la presencia de elementos con voltaje peligroso sin protección aislante, que puedan encontrarse
dentro de la caja o alojamiento del producto, y que puedan representar
riesgo de electrocución.
Precaucion
Leer las instrucciones • Leer y analizar todas las instrucciones de operación y seguridad, antes de usar el
equipo.
Conservar las instrucciones • Conservar las instrucciones de seguridad para futura consulta.
Obedecer las advertencias • Todas las advertencias e instrucciones marcadas en el equipo o en la
documentación del usuario, deben ser obedecidas.
安全须知 • 中文
这个符号提示用户该设备用户手册中有重要的操作和维护说明。
这个符号警告用户该设备机壳内有暴露的危险电压，有触电危险。
注意
阅读说明书 • 用户使用该设备前必须阅读并理解所有安全和 使用说明。
保存说明书 • 用户应保存安全说明书以备将来使用。
遵守警告 • 用户应遵守产品和用户指南上的所有安全和操作说明。
避免追加 • 不要使用该产品厂商没有推荐的工具或追 加设备，以避免危险。
Eviter les pièces de fixation • Ne pas utiliser de pièces de fixation ni d’outils non recommandés par le fabricant
du matériel car cela risquerait de poser certains dangers.
Avertissement
Alimentations • Ne faire fonctionner ce matériel qu’avec la source d’alimentation indiquée sur l’appareil. Ce
matériel doit être utilisé avec une alimentation principale comportant un fil de terre (neutre). Le troisième
contact (de mise à la terre) constitue un dispositif de sécurité : n’essayez pas de la contourner ni de la
désactiver.
Déconnexion de l’alimentation• Pour mettre le matériel hors tension sans danger, déconnectez tous les
cordons d’alimentation de l’arrière de l’appareil ou du module d’alimentation de bureau (s’il est amovible) ou
encore de la prise secteur.
Protection du cordon d’alimentation • Acheminer les cordons d’alimentation de manière à ce que personne
ne risque de marcher dessus et à ce qu’ils ne soient pas écrasés ou pincés par des objets.
Réparation-maintenance • Faire exécuter toutes les interventions de réparation-maintenance par un
technicien qualifié. Aucun des éléments internes ne peut être réparé par l’utilisateur. Afin d’éviter tout danger
d’électrocution, l’utilisateur ne doit pas essayer de procéder lui-même à ces opérations car l’ouverture ou le
retrait des couvercles risquent de l’exposer à de hautes tensions et autres dangers.
Fentes et orifices • Si le boîtier de l’appareil comporte des fentes ou des orifices, ceux-ci servent à empêcher les
composants internes sensibles de surchauffer. Ces ouvertures ne doivent jamais être bloquées par des objets.
Lithium Batterie • Il a danger d’explosion s’ll y a remplacment incorrect de la batterie. Remplacer uniquement
avec une batterie du meme type ou d’un ype equivalent recommande par le constructeur. Mettre au reut les
batteries usagees conformement aux instructions du fabricant.
Vorsicht
Stromquellen • Dieses Gerät sollte nur über die auf dem Produkt angegebene Stromquelle betrieben werden.
Dieses Gerät wurde für eine Verwendung mit einer Hauptstromleitung mit einem geerdeten (neutralen) Leiter
konzipiert. Der dritte Kontakt ist für einen Erdanschluß, und stellt eine Sicherheitsfunktion dar. Diese sollte nicht
umgangen oder außer Betrieb gesetzt werden.
Stromunterbrechung • Um das Gerät auf sichere Weise vom Netz zu trennen, sollten Sie alle Netzkabel aus der
Rückseite des Gerätes, aus der externen Stomversorgung (falls dies möglich ist) oder aus der Wandsteckdose
ziehen.
Schutz des Netzkabels • Netzkabel sollten stets so verlegt werden, daß sie nicht im Weg liegen und niemand
darauf treten kann oder Objekte darauf- oder unmittelbar dagegengestellt werden können.
Wartung • Alle Wartungsmaßnahmen sollten nur von qualifiziertem Servicepersonal durchgeführt werden.
Die internen Komponenten des Gerätes sind wartungsfrei. Zur Vermeidung eines elektrischen Schocks
versuchen Sie in keinem Fall, dieses Gerät selbst öffnen, da beim Entfernen der Abdeckungen die Gefahr eines
elektrischen Schlags und/oder andere Gefahren bestehen.
Schlitze und Öffnungen • Wenn das Gerät Schlitze oder Löcher im Gehäuse aufweist, dienen diese zur
Vermeidung einer Überhitzung der empfindlichen Teile im Inneren. Diese Öffnungen dürfen niemals von
anderen Objekten blockiert werden.
Litium-Batterie • Explosionsgefahr, falls die Batterie nicht richtig ersetzt wird. Ersetzen Sie verbrauchte Batterien
nur durch den gleichen oder einen vergleichbaren Batterietyp, der auch vom Hersteller empfohlen wird.
Entsorgen Sie verbrauchte Batterien bitte gemäß den Herstelleranweisungen.
Evitar el uso de accesorios • No usar herramientas o accesorios que no sean especificamente recomendados
por el fabricante, ya que podrian implicar riesgos.
Advertencia
Alimentación eléctrica • Este equipo debe conectarse únicamente a la fuente/tipo de alimentación eléctrica
indicada en el mismo. La alimentación eléctrica de este equipo debe provenir de un sistema de distribución
general con conductor neutro a tierra. La tercera pata (puesta a tierra) es una medida de seguridad, no
puentearia ni eliminaria.
Desconexión de alimentación eléctrica • Para desconectar con seguridad la acometida de alimentación
eléctrica al equipo, desenchufar todos los cables de alimentación en el panel trasero del equipo, o desenchufar
el módulo de alimentación (si fuera independiente), o desenchufar el cable del receptáculo de la pared.
Protección del cables de alimentación • Los cables de alimentación eléctrica se deben instalar en lugares
donde no sean pisados ni apretados por objetos que se puedan apoyar sobre ellos.
Reparaciones/mantenimiento • Solicitar siempre los servicios técnicos de personal calificado. En el interior no
hay partes a las que el usuario deba acceder. Para evitar riesgo de electrocución, no intentar personalmente la
reparación/mantenimiento de este equipo, ya que al abrir o extraer las tapas puede quedar expuesto a voltajes
peligrosos u otros riesgos.
Ranuras y aberturas • Si el equipo posee ranuras o orificios en su caja/alojamiento, es para evitar el
sobrecalientamiento de componentes internos sensibles. Estas aberturas nunca se deben obstruir con otros
objetos.
Batería de litio • Existe riesgo de explosión si esta batería se coloca en la posición incorrecta. Cambiar esta
batería únicamente con el mismo tipo (o su equivalente) recomendado por el fabricante. Desachar las baterías
usadas siguiendo las instrucciones del fabricante.
警告
电源 • 该设备只能使用产品上标明的电源。 设备必须使用有地线的供电系统供电。 第三条线
（地线）是安全设施，不能不用或跳过 。
拔掉电源 • 为安全地从设备拔掉电源，请拔掉所有设备后或 桌面电源的电源线，或任何接到市
电系统的电源线。
电源线保护 • 妥善布线， 避免被 踩踏，或重物 挤压。
维护 • 所有维修必须由认证的维修人员进行。 设备内部没有用户可以更换的零件。为避免出
现触电危险不要自己试图打开设备盖子 维修该设备。
通风孔 • 有些设备机壳上有通风槽或孔，它们是用来防止机内敏感元件过热。 不要用任何东
西挡住通风 孔。
锂电池 • 不正确的更换电池会有爆炸的危险。必须使用与厂家推荐的 相同或相近型号的电池。
按照生产厂的建议处 理废弃电池。
Page 3
FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15
of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
The Class A limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the
user will be required to correct the interference at his own expense.
NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the
unit to ensure compliance with FCC emissions limits.
Copyright
© 2010 Extron Electronics. All rights reserved.
Trademarks
All trademarks mentioned in this manual are the properties of their respective owners.
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Page 5
Contents
Introduction ........................................... 1
About This Manual .......................................... 1
About the USB Extender Tx/Rx ......................... 2
TP Cable Advantages ....................................... 3
Features ........................................................... 3
Installation and Operation .................... 5
Installation Overview ........................................ 5
Mounting Options ........................................... 6
Tabletop Placement ...................................... 6
Rack Mounting ............................................ 6
Under-Furniture Mounting ........................... 6
Through-Furniture Mounting........................ 6
Projector Mounting ...................................... 6
Connections .................................................... 7
Transmitter ................................................... 7
Receiver ....................................................... 8
Operation ........................................................ 9
Transmitter Indicators ................................... 9
Receiver Indicators ....................................... 9
Cabling and Set Up .................................... 10
System Operation .......................................... 11
Troubleshooting ............................................. 12
Reference Information ..........................13
Specifications ................................................. 14
Part Numbers ................................................. 15
Included Parts ............................................ 15
Accessories .................................................... 16
TP Cable Termination ..................................... 17
Mounting the USB Extender ........................... 19
Tabletop Placement .................................... 19
Rack Mounting .......................................... 19
Under-Furniture Mounting ......................... 21
Through-Furniture Mounting...................... 22
Projector Mounting .................................... 23
vUSB Extenders • Contents
Page 6
USB Extenders • Contents vi
Page 7
Introduction
This section provides details about the manual and the product.
• About this Manual
• About the USB Extender Tx/Rx
• TP Cable Advantages
• Features
About This Manual
This manual contains information to install, configure and operate Extron Electronics
USB Extender Tx/Rx transmitter and receiver.
NOTE: In this manual, unless otherwise specified, the term “Tx/Rx” or “extender”
refers to either product.
Notes, Tips, Cautions, and Warnings
NOTE: Notes call attention to information that may be of special importance.
TIP: Tech Tips provide technical information that may be helpful during installation,
for performing a procedure or adjustment, or in the operation of the
USB Extenders.
CAUTION: Indicates a potential hazard to equipment or data may exist.
WARNING: Indicates a potential hazard to personal safety exists.
USB Extenders • Introduction
1
Page 8
About the USB Extender Tx/Rx
Extron
The USB Extender Tx/Rx is a family of USB transmitters and receivers in enclosures supporting
a variety of mounting options. A transmitter and receiver extend the distance of USB data
over a single Category (CAT) 5 (or better) unshielded twisted pair (UTP) or shielded twisted
pair (STP) cable. The USB signals can be transmitted up to 450 feet (137 m) using category
cable.
Extron
USB Ex tender TX
Twisted Pair Transmitter
for USB Peripherals
4 5 7
B/C
B-Y
G/Y
VID
R/
R-Y
3
1
I
H/HV V CR-Y
N
RGB/R-Y,Y,B-Y
P
2
U
T
S
Extron
Annotator
Annotation Graphics
Processor
RGB/R-Y,Y,B-Y
50/60Hz
100-240V .5A MAX
USB Ex tender RX
Twisted Pair Receiver
for USB Peripherals
HUB
3
4
1
DO NOT
LINK
CONNECT
HOST
TO LAN
POWER
12V
0.4A MAX
B/
DVI
B-Y
OUT
G/
Y
R/
R-Y
RGB/R-Y, Y, B-Y
S
O
U
HDSDI/
T
SDI
P
H V
U
T
VID
/Y
S
DVI-D
VID
/Y
6
B-Y
/C
USB
MTP
RESET
LAN
MOUSE
USB
KEYBOARD
CAT 5/5e/6/7
up to 450' (135m)
RS-232
RS-232
2
DO NOT
CONNECT
TO LAN
POWER
12V
1.0A MAX
LINK
USB
USB Touchsc reen
Displa y
Projec tor/Dis play
Figure 1. Typical Transmitter and Receiver Application
A USB Extender system consists of a transmitter (Tx) and a receiver (Rx). The transmitter
connects directly to a USB port on a PC or USB host. The receiver features a four port USB
hub to connect multiple peripheral devices.
The USB Extender series complies with the USB 2.0 standard, supporting USB 2.0,
(480 Mbps high speed), USB 1.1, (12 Mbps full speed) and USB 1.0, (1.5 Mbps low speed)
for data transmission throughout the system. It also supplies +5 VDC (up to 500 mA) on
each of the receiver USB peripheral ports.
Both transmitter and receiver feature a front panel USB host activity LED and a twisted pair
Link LED for local or remote troubleshooting.
The USB Extenders are in a three inch deep, quarter rack width, 1 inch high metal enclosure.
They can be set on a tabletop, or mounted in a rack, under or through furniture, or to a
projector pole.
USB Extenders • Introduction 2
Page 9
TP Cable Advantages
Twisted pair cable is much smaller, lighter, more flexible, and less expensive than USB
cable. These transmitter and receiver twisted pair (TP) products make cable runs simpler
and less cumbersome. Termination of the cable with RJ-45 connectors is simple, quick, and
economical.
NOTE: The transmitter and receiver pair work with unshielded twisted pair (UTP)
Features
• Transmits USB signals over CAT 5/5e/6/7 cables — Standard twisted pair cables
provide an economical, easily installed cable solution.
• Long distance transmission —
о CAT 5/5e/6/7 UTP/STP cable — up to 450 feet (137 m)
• One inch high, quarter rack width, metal enclosures — With low profile
enclosures, transmitters and receivers can be discreetly installed in locations such as
behind a plasma or LCD flat-panel display.
• External 100 VAC to 240 VAC, 50-60 Hz, international power supply — Included
with each transmitter and each receiver
or shielded twisted pair (STP) cables; but to ensure FCC Class A and CE
compliance, STP cables are required.
USB Extenders • Introduction 3
Page 10
C
ONNECT
TO LAN
201
Video
Extron
MLS 102 VGA
MediaLink
Switcher
®
Extron
SW2 USB
Two Input USB
Switcher
USB
MLS 102 VGA
Video
OUTPUT
CONTROL/
POWER
R
OUT
L
2
B
A
AUX/MIX
MONO
INPUTS
R
4
12V .5A MAX
L
3
1
L R
AUDIO INPUTS
2
1
USB OUTPUT HUB
USB 2
USB 1
USB SWITCHING INPUT
PC 2
PC 1
POWER
12V
+
1.5A MAX
Video
RS-232
Contro l Out
RS-232
4
CONTACT
3
2
1
Tx Rx
Tx
USB 3
RS-232
PASS THRU
USB 4
Contac t
Closure
CLEAR
EMERGENCY
ALERT
Extron
CCR-2BLB AAP
Controller Module
USB
USB 201 Tx
USB 201 Tx
DO NOT
LINK
DO NOT
CONNECT
LINK
TO LAN
CONNECT
HOST
TO LAN
POWER
12V
2.0A MAX.
CAT5 Cable
Extron
USB Extender Tx
USB Transmitter
Laptop
PC
Extron
HUB
3
USB 201 Rx
4
1
2
DO NOT
USB
CONNECT
TO LAN
POWER
12V
2.0A MAX.
LINK
AAP 102
USB Extender Rx
USB Receiver
Figure 2. USB Extender Application Diagram
Interactive Display
USB Extenders • Introduction 4
Page 11
Installation and
Operation
This section provides the following details:
• Installation Overview
• Mounting Options
• Connections
• Operation
• Troubleshooting
Installation Overview
Install and set up the USB Extender series as follows:
1. Shut off power to all devices that will be directly connected to the USB Extender
transmitter or receiver.
2. Choose a location and mount the transmitter and receiver.
о If rack mounting, fasten the cabinet to the rack.
о If furniture mounting, install the mounting brackets (not included), then fasten the
brackets to the furniture.
Consult the mounting instructions for the mounting option for further details.
3. Run a Twisted Pair cable between the transmitter and receiver and connect to the rear
panel LINK ports.
4. Connect an external power supply to the receiver. If the PC or laptop cannot supply USB
power, connect a supply to the transmitter.
5. Apply power to the USB extenders. Using the external supplies on both the transmitter
and receiver, both power LEDs light. The Link LED also lights to indicate proper link cable
connection between the transmitter and receiver.
6. Connect the PC (or other USB host device) to the USB Extender transmitter using an
appropriate USB 2.0 compatible type A-B cable
7. Boot the PC. After the PC boots, the transmitter Host LED lights indicating
communication between the PC and transmitter hub controller. Shortly after, the
receiver Host LED lights indicating communication between the transmitter and receiver.
If the PC is supplying transmitter power, the transmitter and receiver link LEDs light.
8. Connect USB peripherals to the USB Extender receiver using USB 2.0 compatible cables.
9. Turn on the various USB peripherals. As each peripheral is recognized by the PC, the
appropriate hub LED on the receiver front panel lights.
USB Extenders • Installation and Operation
5
Page 12
Mounting Options
Mounting instructions are included in Mounting the USB Extender on page 19 in the
reference section. Mounting instructions are also included with each optional mounting kit.
CAUTION: Installation and service must be performed by authorized personnel
The three inch deep, one inch high, quarter rack width USB Extender transmitters and
receivers can be placed on a tabletop, mounted on a rack shelf, or mounted under a desk or
tabletop. The receiver can be mounted on a projector bracket.
Tabletop Placement
Affix the four included rubber feet to the bottom of the unit and place it in any convenient
location.
Rack Mounting
For UL guidelines and optional rack mounting equipment, see Rack Mounting on page 19.
Under-Furniture Mounting
The unit can be mounted under a horizontal surface using an optional MBU 123,
under-desk mount Kit for 1/8 and 1/4 Rack Width products, (part #70-212-01).
only.
Through-Furniture Mounting
The transmitter or receiver can be mounted through a desk or other furniture using an
optional MBD 129, through-desk mounting kit for quarter or half rack width products, part
#70-077-02.
Projector Mounting
The receiver can be mounted on a projector bracket using either of the following optional
projector mounting kits:
• PMK 300 multi-product pole mount kit (part #70-374-01)
• PMK 350 low profile, multi-product pole mount kit (part #70-563-03)
USB Extenders • Installation and Operation 6
Page 13
Connections
HOST
POWER
12V
0.4A MAX.
DO NOT
CONNECT
TO LAN
LINK
b ca
Transmitter
The Tx transmitter rear panel (see figure 3) has a DC power input, one USB host type B
female connector and a twisted pair link connection.
Figure 3. USB Extender Tx Rear Panel Connectors
Power Input Connector — One two-pole, 3.5 mm captive screw connector is used to
a
apply power to the transmitter from an external supply. If the USB port of a connected
PC or laptop is capable of providing USB power, an external supply for the transmitter is
not required.
CAUTION: Always use a power supply provided or specified by Extron for the
USB Extender transmitters and receivers. Use of an unauthorized
power supply voids all regulatory compliance certification and
may cause damage to the supply and the USB Extender. Unless
otherwise stated, the AC/DC adapters are not suitable for use in air
handling spaces or in wall cavities. The installation must always be
in accordance with applicable provisions of National Electrical Code
ANSI/NFPA 70, article 75 and the Canadian Electrical Code part
1, section 16. The power supply shall not be permanently fixed to
building structure or similar structure.
USB Host connector — Connect a type A-B female USB cable between this port and
b
the USB output port of a PC or laptop. The USB Extender is USB 2.0 compliant and able
to support data transfers of 480 Mbps (high speed), 12 Mbps (full speed) and 1.5 Mbps
(low speed).
Link (twisted pair) connector — Connect the TP cable from the receiver link
c
connector (figure 4, item e) to this RJ-45 female connector.
CAUTION: Do not connect this port to a computer data or telecommunications
network.
See TP Cable Termination on page 17, to properly wire the RJ-45 connectors.
USB Extenders • Installation and Operation 7
Page 14
Receiver
e fd
The Rx receiver rear panel, (see figure 4), has a DC power input and twisted pair link
connection and also has four USB hub type A female connectors.
POWER
12V
1.0A MAX.
LINK
DO NOT
CONNECT
TO LAN
1
2
HUB
3
4
Figure 4. USB Extender Rx Rear Panel Connectors
Power Input Connector — The receiver requires an external supply. Plug the included
d
12 VDC power supply into this 2-pole, 3.5 mm captive screw connector.
Link (twisted pair) connector — Connect the TP cable from the transmitter link
e
connector (figure 3, item c) to this RJ-45 female connector.
CAUTION: Do not connect this port to a computer data or telecommunications
network.
USB hub connectors — The built-in four port hub uses four USB Type A female
f
connectors. The connections are USB 2.0 compatible providing +5 VDC at up to 500 mA
to connected USB peripherals requiring power.
USB Extenders • Installation and Operation 8
Page 15
Operation
g h i
j k l m
Transmitter Indicators
Receiver Indicators
Transmitters have three LED indicators on the front panel.
ACTIVITY
HOST
LINK
USB Extender Tx
Figure 5. Front Panel Indicators
Power LED — This front panel LED lights to indicate the unit is receiving power.
g
Link LED — Lights when the transmitter and receiver are successfully connected
h
together by the twisted pair cabling and both transmitter and receiver are powered.
Host Activity LED — Blinks when the transmitter is powered and begins
i
communication with the host PC.
All receivers have a power, link and host indicator LED on the front panel similar to the
transmitters, and also have four additional LEDs associated with the four USB hub ports.
ACTIVITY
LINK
Figure 6. Front Panel Indicators, USB Extender Rx
Power LED — This front panel LED lights to indicate the unit is receiving power
j
Link LED — Lights when the transmitter and receiver are successfully connected
k
together by the twisted pair cabling and both transmitter and receiver are powered.
Host Activity LED — Blinks when both the transmitter and receiver are powered, both
l
are connected by the twisted pair cable, and the receiver begins communication with
the host PC.
Hub Activity LEDs — A single LED lights when the peripheral on the associated USB
m
port has been recognized by the host PC.
HOST
1
3
2
4
USB Extender Rx
USB Extenders • Installation and Operation 9
Page 16
Cabling and Set Up
To ensure proper operation, the transmitter, receiver, USB host, and USB peripherals must
be connected properly and in the sequence described below. Connections are the same
regardless of which version is being installed.
NOTE: If the USB Host is capable of powering the transmitter (0.4 A max), the
external supply for the transmitter is not required.
UTP or STP CAT5 or better cable.
Terminate both ends identically, in accordance with
either the TIA/EIA T 568A or the TIA/EIA T 568B
PC
USB USB
Transmitter Receiver
POWER
12V
0.4A MAX.
HOST
DO NOT
CONNECT
TO LAN
The receiver must have a power supply connected.
If the USB host is capable of supplying power,
the transmitter supply is not required.
wiring standard.
LINK
POWER
12V
1.0A MAX.
LINK
Keyboard
HUB
1
DO NOT
CONNECT
2
TO LAN
Four USB 2.0 compatible type A
female connectors provide +5 VDC
at up to 500 mA to connected USB
peripherals.
3
4
Ground
+12 VDC
External
Power Supply
(12 VDC, 1 A )
Ground
+12 VDC
External
Power Supply
(12 VDC, 1 A )
Figure 7. USB Extender Connection Guide With Two External Supplies
Power down the USB host PC or laptop that will be connected to the transmitter and all
peripherals and devices that will be connected to the receiver.
If an external supply powers the transmitter:
1. Connect twisted pair cable between the USB Extender transmitter and receiver.
2. Connect one included power supply to the USB Extender receiver and one to the
transmitter, then apply power. The power LEDs on the receiver and transmitter light.
Additionally, with both units powered, the link LEDs light to indicate connectivity on the
twisted pair link.
3. Connect a type A-B USB cable from the USB host to the USB Extender transmitter.
4. Apply power to the USB host. After the host has booted, the transmitter host LED blinks
to indicate communications between the host and transmitter. Shortly after, the host
LED on the receiver blinks to indicate the host is communicating with the hub controller
(USB Extender receiver).
5. Connect USB peripherals (keyboard, mouse, scanner, printer, or other USB devices) to
the receiver. As each peripheral is recognized by the host, the respective USB hub port
LED lights.
USB Extenders • Installation and Operation 10
Page 17
If a host PC or laptop powers the transmitter:
UTP or STP CAT5 or better cable.
Terminate both ends identically, in accordance with
either the TIA/EIA T 568A or the TIA/EIA T 568B
PC
USB USB
Transmitter Receiver
POWER
12V
0.4A MAX.
HOST
DO NOT
CONNECT
TO LAN
USB host providing power.
wiring standard.
LINK
POWER
12V
1.0A MAX.
LINK
Keyboard
HUB
1
DO NOT
CONNECT
Ground
+12 VDC
2
TO LAN
Four USB 2.0 compatible type A
female connectors provide +5 VDC
at up to 500 mA to connected USB
peripherals.
3
4
External
Power Supply
(12 VDC, 1 A )
System Operation
Figure 8. USB Extender Connection Guide With Host Supply
1. Connect twisted pair cable between the USB Extender transmitter and receiver..
2. Connect the included power supply to the USB Extender receiver and apply power. The
power LED on the receiver lights.
NOTE: The transmitter power LED and both link LEDs remain dark.
3. Connect a type A-B USB cable from the USB host to the USB Extender transmitter.
4. Apply power to the USB host and boot it up. The power LED on the transmitter and the
link LEDs on both transmitter and receiver light.
Once the host has booted, the transmitter host LED blinks to indicate communications
between the host and transmitter. Shortly after, the host LED on the receiver blinks to
indicate the host is communicating with the hub controller (USB Extender receiver).
5. Connect USB peripherals (keyboard, mouse, scanner, etc.) to the receiver. As each
peripheral is recognized by the host, the respective USB hub port LED lights.
No drivers are required for a host to function with the USB Extenders. The USB Extender will
be detected by Windows and appropriate USB drivers loaded. Certain USB peripherals, such
as gaming keyboards, USB interactive whiteboards, scanners, printers, and similar devices,
require a PC to have the appropriate drivers installed. Refer to the USB device’s installation
instructions or the peripheral manufacturer’s website for drivers.
USB Extenders • Installation and Operation 11
Page 18
Once the transmitter, the receiver, the PC or USB host, and peripherals are connected,
have appropropriate drivers loaded, and are powered up, the system is fully operational.
If problems are encountered, ensure all cables are routed and connected properly and the
latest drivers for each peripheral are installed.
Troubleshooting
USB signals are generally very reliable but are susceptible to bad connections or cables that
are too long. The TP cable is susceptible to the same issues. To avoid the loss of data and
communications, follow these guidelines:
• The USB cable on the transmitter host connection or the receiver hub ports should not
• When connecting the host or peripherals, use only cable designed for USB signals.
• Avoid or limit the use of adapters.
• The USB Extender works as described in point-to-point applications. Do not use
When properly connected and operating, both transmitter and receiver power LEDs, link
LEDs and host LEDs will be lit. The hub LED for each connected peripheral recognized by the
host PC is also lit.
Front panel LEDs may also be useful for troubleshooting. The following table shows
operating details indicated by the LEDs.
exceed 10 feet (3 m).
additional adapters, patch panels, or couplers with the host USB cables, hub USB cables,
or twisted pair cables. Additional links in the signal chain can result in the reduction of
signal integrity and overall cable length performance.
LED
indicator
Power
Link
Host
Hub
Transmitter Receiver
On Off On Off
12 VDC supply is
connected and operating
properly
Both transmitter and
receiver have power and
TP cable is connected
properly.
When transmitter power
LED is on, blinks when
communications with
host PC are established
N/A N/A Lights when the
12 VDC supply is not
connected or is defective.
If a transmitter supply
is not being used, USB
host is either not on or
is not providing power,
or the USB cable is
disconnected.
TP cable is not connected
to receiver or is
improperly wired.
If transmitter supply is
not being used, USB host
is either not on, or is not
providing power.
If transmitter power LED
is on, USB cable is not
connected or host is not
communicating
12 VDC supply is
connected and operating
properly
Both transmitter and
receiver have power and
TP cable is connected
properly.
Blinks when
communications with
host PC are established
peripheral on the
respective USB port has
been recognized by the
host PC
12 VDC supply is not
connected or defective
TP cable is not connected
to transmitter or is
improperly wired.
If transmitter supply is
not being used, USB host
is either not on, or is not
providing power.
Host USB is not
connected or host is not
communicating
Peripheral on the
respective USB port
has not been been
recognized or is
improperly connected
Table 1: System Troubleshooting
USB Extenders • Installation and Operation 12
Page 19
Reference
Information
This section provides information on the following subjects:
• Specifications
• Part Numbers
• Accessories
• TP Cable Termination
• Mounting the USB Extender
USB Extenders • Reference Information
13
Page 20
Specifications
USB
USB standards ................................. USB 2.0, USB 1.1, USB 1.0 compatible
USB data rates ................................. Low speed (1.5 Mbps), full speed (12 Mbps), high speed (480
Mbps)
Signal transmission distance ............. With CAT 5 cable: 450' (135 m)
USB host — TX units
Number/signal type .......................... 1 USB (supports USB 2.0, 1.1, 1.0 speeds)
Connectors ...................................... 1 female USB type B
Interconnection between transmitter and receiver
Connectors ...................................... 1 female RJ-45 per unit
Termination standards ...................... TIA 568A or TIA 568B
Signal transmission distance ............. With CAT 5/5e/6/7 cable: 450' (135 m)
NOTE: The transmission distance varies depending on the type of cable
used in the system.
USB hub— RX units
Number/signal type .......................... (1) 4-port USB hub
Connectors ...................................... 4 female USB type A
General
Power .............................................. 100 VAC to 240 VAC, 50-60 Hz, external; to 12 VDC, 1 A,
regulated
Power input ..................................... 12 VDC, 0.4 A
Temperature/humidity ...................... Storage: -40 to +158 °F (-40 to +70 °C) / 10% to 90%,
noncondensing
Operating: +32 to +122 °F (0 to +50 °C) / 10% to 90%,
noncondensing
Cooling ........................................... Convection, no vents
Mounting
Rack mount ....................... Yes, with optional rack shelf or rack mounting brackets
Furniture or wall mount ..... Yes, with optional mounting kits
Enclosure type ................................. Metal
Enclosure dimensions ....................... 1.0" H x 4.3" W x 3.0" D
(2.5 cm H x 10.9 cm W x 7.6 cm D)
(Depth excludes connectors.)
Product weight ................................ 0.25 lbs (0.1 kg)
Shipping weight .............................. 1 lb (<1 kg)
Vibration ......................................... ISTA 1A in carton (International Safe Transit Association)
Regulatory compliance
Safety ................................ CE, c-UL, UL
EMI/EMC ........................... CE, C-tick, FCC Class A, ICES, VCCI Class A
Environmental ................... Complies with the appropriate requirements of RoHS, WEEE
MTBF ............................................... 30,000 hours
Warranty ......................................... 3 years parts and labor
NOTE: All nominal levels are at ±10%.
NOTE: Specifications are subject to change without notice.
USB Extenders • Reference Information 14
Page 21
Part Numbers
Included Parts
These items are included in each order for a USB Extender Tx or Rx:
Description Part #
USB Extender Tx transmitter -orUSB Extender Rx receiver
USB Extender Set up Guide
12 VDC, 1 A external power supply 70-755-01
Rubber Feet (4)
NOTE: A power supply is included with each transmitter
and each receiver.
60-871-12
60-871-22
USB Extenders • Reference Information 15
Page 22
Accessories
Accessories Part number
RSF 123, Rack Shelf Kit for 3.5 inch deep products 60-190-20
RSB 123, Basic Rack Shelf for 3.5 inch deep products 60-604-20
RSU 126, Universal Rack Shelf for 6 inch deep products 60-190-10
RSB 126, Basic Rack Shelf for 6 inch deep products 60-604-10
RSU 129, Universal Rack Shelf for 9.5 inch deep products 60-190-01
RSB 129, Basic Rack Shelf for 9.5 inch deep products, Gray 60-604-02
MBD 129, Through-Desk Mounting Kit for 1/4 or 1/2 Rack
Width products
MBU 123, Under-Desk Mount Kit for 1/8 and 1/4 Rack Width
products
PMK 100, Pole Mount Kit for one 1/4 Rack Width product 70-217-01
PMK 200, Pole Mount Kit for 1/4 or 1/2 Rack Width
products
PMK 300 projector mount kit 70-374-03
PMK 350 low profile projector mount kit 70-563-03
70-077-02
70-212-01
70-212-01
USB Extenders • Reference Information 16
Page 23
TP Cable Termination
RJ-45
Peel back shield and
fold back.
NOTE: RJ-45 termination with CAT 5, CAT 5e, CAT 6, CAT 6e, and Cat 7 cable must
Figure 9 lists the recommended termination of TP cables with RJ-45 connectors. Terminate
both ends of the cable identically, in accordance with either the TIA/EIA T 568A or the
TIA/EIA T 568B wiring standard.
comply with the TIA/EIA T 568A or TIA/EIA T 568B wiring standard for all
connections.
Pins:
123 45 67 8
Insert
Twisted
Pair Wires
Connector
Pin
568 A 568 B
White-green
1
Green
2
White-orange
3
Blue
4
White-blue
5
Orange
6
White-brown
7
Brown
8
White-orange
Orange
White-green
Blue
White-blue
Green
White-brown
Brown
Figure 9. TP Cable Termination
NOTE: Do not use Extron UTP23SF-4 Enhanced Skew-Free™ A/V UTP cable to link the
transmitter and receiver. Skew-free A/V cable was designed for most Extron TP
transmitter/receiver applications, but the USB Extender Tx/Rx does not work
properly with this cable.
Terminating shielded cable
NOTE: The transmitter and receiver pair work with unshielded twisted pair (UTP)
or shielded twisted pair (STP) cables; but to ensure FCC Class A and CE
compliance, STP cables are required.
To terminate the STP cable:
1. Peel back the cable shielding (figure 10) from the end of the cable the length of the RJ-
45 connector body (approximately 7/8 inch [2.2 cm]) and fold it back.
Figure 10. Peel Back the Cable Shielding
2. Cut away and discard the clear cellophane inner wrapper from the end of the cable back
to the folded-over cable shielding.
USB Extenders • Reference Information 17
Page 24
3. Peel the backing off the self-adhesive shielded aluminum tape and wrap it around the
Aluminum Tape
Wrap tape around folded foil shielding.
Slightly overlap.
Cut and save the excess tape
for other connectors.
Crimped Connector
folded-over cable shielding, slightly overlapping the beginning of the tape.
Figure 11. Wrapping the Shielded Tape
4. Cut the unused portion of the shielded tape and retain for shielding other RJ-45
connectors.
5. Feed each individual wire into the appropriate slot of the RJ-45 connector and crimp
the cable in the normal manner, folding the tangs at the end of the connector over the
shielded tape.
Figure 12. Crimped RJ-45 Connector
USB Extenders • Reference Information 18
Page 25
Mounting the USB Extender
CAUTION: Installation and service must be performed by authorized personnel
only.
The three inch deep, one inch high, quarter rack width USB Extender transmitters and
receivers can be placed on a tabletop, mounted on a rack shelf, or mounted under a desk
or tabletop. The receiver can be mounted on a projector bracket. Consult the individual
mounting kits for installation instructions.
Tabletop Placement
Affix the four included rubber feet to the bottom of the unit and place it in any convenient
location.
Rack Mounting
UL guidelines
The following Underwriters Laboratories (UL) guidelines pertain to the installation of the
transmitter or receiver into or onto a rack (figure 3).
1. Elevated operating ambient — If the equipment is installed in a closed or multi-
unit rack assembly, the operating ambient temperature of the rack environment may
be greater than room ambient. Therefore, consider installing the equipment in an
environment compatible with the +122 °F (+50 °C) maximum ambient temperature
(Tma) specified by Extron.
2. Reduced air flow — Installation of the equipment in a rack should be such that the
amount of air flow required for safe operation of the equipment is not compromised.
3. Mechanical loading — Mounting of the equipment in the rack should be such that a
hazardous condition is not achieved due to uneven mechanical loading.
4. Circuit overloading — Consideration should be given to the connection of the
equipment to the supply circuit and the effect that overloading of the circuits might
have on overcurrent protection and supply wiring. Appropriate consideration of
equipment nameplate ratings should be used when addressing this concern.
5. Reliable earthing (grounding) — Reliable earthing of rack-mounted equipment
should be maintained. Particular attention should be given to supply connections other
than direct connections to the branch circuit (such as the use of power strips).
USB Extenders • Reference Information 19
Page 26
For optional rack mounting, mount the transmitter or receiver on any of the
1inchQuarterRackVersaToolsShelf
(2) 4-40 x 3/16"
Screws
Use 2 mounting holes on
opposite corners.
3.5” Deep Rack Shelf
1/4 Rack Width Front
False Faceplate
following rack shelves:
• RSF 123, Rack Shelf Kit for 3.5 inch deep products (part #60-190-20) (figure 13)
• RSB 123 , Basic Rack Shelf for 3.5 inch deep products (part #60-604-20)
• RSU 126, Universal Rack Shelf for 6 inch deep products (part #60-190-10)
• RSB 126, Basic Rack Shelf for 6 inch deep products
(part #60-604-10)
• RSU 129, Universal Rack Shelf for 9.5 inch deep products (part #60-190-01)
• RSB 129, Basic Rack Shelf for 9.5 inch deep products,
gray (part #60-604-02)
The transmitter or receiver unit can be mounted in the front or the rear of the rack.
1. If installed, remove the feet from the bottom of the transmitter or receiver unit.
2. Mount the transmitter or receiver unit using two 4-40 x 3/16 inch screws in opposite
(diagonal) corners to secure the transmitter or receiver to the shelf.
3. Install false faceplates or other units to the rack shelf.
Figure 13. Mounting the Transmitter or Receiver Unit On a Rack Shelf
USB Extenders • Reference Information 20
Page 27
Under-Furniture Mounting
The unit can be mounted under a horizontal surface using an optional MBU 123,
Under-Desk Mount Kit for 1/8 and 1/4 Rack Width products, (part #70-212-01).
Mount the unit under a desk or table as follows:
1. Secure the under-desk mounting brackets to the transmitter or receiver with the four
machine screws provided in the mounting kit (figure 14).
2. Hold the transmitter or receiver with attached brackets against the underside of the desk
or other furniture. Mark the location of holes for screws on the desk.
3. Drill 1/4 inch (6.4 mm) deep, 3/32 inch (2 mm) diameter pilot holes in the table or desk
at the marked screw locations from the underside or inside (the concealed side) of the
furniture, where the transmitter or receiver will be located.
4. Insert the four wood screws into the pilot holes. Fasten each screw into the installation
surface until slightly less than 1/4 inch of the screw head protrudes.
5. Align the installed screws with the slots in the mounting brackets, and place the
transmitter or receiver against the surface, with the screws through the bracket slots.
6. Slide the transmitter or receiver slightly forward or back, then tighten all four screws to
fasten it in place.
Figure 14. Under-Desk Mounting
USB Extenders • Reference Information 21
Page 28
Through-Furniture Mounting
The transmitter or receiver can be mounted through a desk or other furniture using an
optional Extron MBD 129, Through-Desk Mounting Kit for quarter or half rack width
products, part #70-077-02. Mount the transmitter or receiver through a desk or table as
follows (figure 15):
Figure 15. Through-Furniture Mounting
1. Loosely attach the mounting brackets to the transmitter or receiver using the four
machine screws and washers supplied with the mounting kit.
2. Hold the transmitter or receiver against the inside of the surface through which it will be
mounted. Mark the four screw holes and the table material to be removed on the inside
of the surface to which you are mounting the device.
3. Remove the table material. Test the fit by inserting the front of the device through the
hole. If necessary, use a rasp or coarse file to enlarge the hole.
4. Drill four pilot holes, each 3/32 inch in diameter by 1/4 inch deep, where the marks were
made.
5. Using the provided four wood screws, secure the brackets to the mounting surface.
6. Slide the transmitter or receiver up and down in the mounting brackets until the face of
the transmitter or receiver is at the desired height.
7. Tighten the screws that secure the brackets in place.
If the screws are inaccessible to a screwdriver:
a. Mark the location of the brackets relative to the screws.
b. Remove the transmitter or receiver from inside the furniture.
c. Adjust the brackets to align with the marks made in step 7a.
d. Tighten the screws.
e. Secure the brackets to the mounting surface (step 5).
USB Extenders • Reference Information 22
Page 29
Projector Mounting
The receiver can be mounted on a projector bracket using either of the following optional
Extron projector mounting kits:
• PMK 300 multi-product pole mount kit (part #70-374-01)
• PMK 350 low profile, multi-product pole mount kit (part #70-563-03)
PMK 300 mounting
Mount the receiver to a PMK 300 bracket as follows:
1. If necessary, remove the feet from the bottom of the receiver.
2. Mount the receiver to one of the bracket’s three mounting plates using two of the
supplied 4-40 x 3/16 inch screws in opposite (diagonal) corners to secure the device to
the bracket. It can be vertically mounted facing either up or down (figure 16).
Side Mounting
Plate
Bracket
Brace
U-Bolt
Back
Plate
Power Supply
Extron
PMK 300
Multi-product Pole Mount Kit
Front Mounting
Plate
Extron
USB Extender
Receiver
Figure 16. PMK 300 Projector Mounting a Receiver
NOTE: On the side mounting plates, the device is typically mounted on the
outside of the bracket.
On the front mounting plate, the device is typically mounted on the inside
of the bracket.
3. If the power supply is connected to the receiver, use the two included tie wraps to strap
the power supply to one of the brackets.
NOTE: The PMK 300 has a hole in the bottom plate that allows the projector
pole to be inserted through the center of the plate (figure 17), rather
than outside of the plate (figure 16). To install the PMK 300 in this
configuration, slide the bracket up from the bottom of the pole before
the projector is installed on the pole.
USB Extenders • Reference Information 23
Page 30
U-Bolt
Extron
PMK 300
Multi-product Pole
Mount Kit
Bracket
Brace
Back
Plate
Figure 17. Projector Pole Inside the Mount Kit
4. Place the contoured bracket brace between the pole and the back plate. The pole
should fit snugly into the depression in the center of the bracket brace.
5. Place the U-bolt around the ceiling pole. Insert the two legs of the U-bolt through the
round holes on the contoured bracket brace and then through the slotted holes on the
back plate.
NOTE: The supplied U-bolt fits a typical (1.5 inch to 2.0 inch diameter) ceiling
pole.
6. Secure the bracket to the U-bolt with the included hex nuts, washers, and lock washers.
Finger tighten the hex nuts.
7. Adjust the position of the kit on the pole then tighten the hex nuts with a wrench.
USB Extenders • Reference Information 24
Page 31
PMK 350 mounting
Extr
PMK 350
Multi-product P
Mount Kit
Mount the receiver to a PMK 350 bracket as follows:
1. Remove the front and rear plates from the PMK 350 (see figure 18), using an Extron
Tweeker or a #2 Phillips screwdriver. Retain the screws to reattach the plates when
finished.
Rear Plate
USB
Extender Rx
Contoured
Base
L-shaped
Bracket
on
ole
U-bolt
Extron
Power Supply
Cover Sheet
Front Plate
Figure 18. PMK 350 Projector Mounting a Receiver
2. If necessary, remove the feet from the bottom of the receiver.
3. Secure the receiver to one side of the mounting tray, using two of the supplied
4-40 x 3/16 inch screws in opposite (diagonal) corners.
4. If a power supply is connected to the receiver, use the two included tie wraps to strap
the power supply to the bracket.
5. Place the PMK 350 around the projector ceiling mounting pole.
USB Extenders • Reference Information 25
Page 32
6. Assemble the U-bolt and the following parts in this order (see figure 19):
U-bolt
Mount Plate
a. Pass the legs of the U-bolt through the slotted holes on the mount plate flange.
b. Place the legs around the projector pole.
c. Pass the legs through the holes in the contoured base.
NOTE: The pole fits snugly into the depression in the center of the contoured
base.
d. Pass the legs through the holes in the L-shaped bracket.
NOTE: The supplied U-bolt fits a typical (1.5 inch to 2.0 inch diameter)
ceiling pole.
Flange
ä
Slotted Hole
in PMK Tray
ã
¨
Contoured
Base
L-shaped
Bracket
Align Slotted
g
Holes with
L-shaped
Bracket
L-shaped
Bracket Screws (2)
G
Hex
Ceiling
Nuts (2)
Pole
Figure 19. Hanging the Tray On the Pole
7. Align the two slotted holes in the bottom of the L-shaped bracket with the two slotted
holes in the base of the tray. Secure the L-shaped bracket to the base by inserting two
provided 6-32 x 5/16 inch screws through the aligned slots.
8. Move the PMK 350 to the desired location on the ceiling pole, as close to the ceiling as
desired.
9. Secure the L-shaped bracket to the U-bolt using the included hex nuts, washers, and
lock washers. Tighten the hex nuts securely.
NOTE: Be sure to tighten the hex nuts securely enough to prevent the PMK 350
sliding on the ceiling pole. A socket wrench is recommended to tighten
the hex nuts.
10. Secure the front and rear plates to the mounting tray with four of the included
#6 screws (see figure 18).
11. If desired, choose one of the provided four sizes of self-adhesive cover sheets, and apply
it to the underside of the mounting tray.
USB Extenders • Reference Information 26
Page 33
Extron Warranty
Extron Electronics warrants this product against defects in materials and workmanship for a period of three years
from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty
workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components,
to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is
returned within the warranty period, with proof of purchase and description of malfunction to:
USA, Canada, South America,
and Central America:
Extron Electronics
1001 East Ball Road
Anaheim, CA 92805
U.S.A.
Europe, Africa, and the Middle
East:
Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands
Asia:
Extron Asia
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Singapore
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical
or mechanical abuse, abnormal operating conditions, or modification were made to the product that were not
authorized by Extron.
Japan:
Extron Electronics, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
China:
Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China
Middle East:
Extron Middle East
Dubai Airport Free Zone
F12, PO Box 293666
United Arab Emirates, Dubai
NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return
Authorization) number. This will begin the repair process.
USA: (714) 491-1500 Europe: 31.33.453.4040
Asia: 65.6383.4400 Japan: 381.3.3511.7655
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage
during shipment. Returned units must include the serial number and a description of the problem, as well as the
name of the person to contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality,
performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct,
indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been
advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty may
not apply to you.
Page 34
Extron USA - West
Headqu arters
+80 0.633 .987 6
Inside USA / Canada Only
+1.714.491.1500
+1.714.491.1517 FAX
Extron USA - East
+80 0.633 .987 6
Inside USA / Canada Only
+1.919.863.1794
+1.919.863.1797 FA X
Extron Europe
+80 0.398 7.6673
Inside Europe Only
+31.33. 453. 404 0
+31.33. 453. 405 0 FAX
Extron Asia
+80 0.7339 .876 6
Inside Asia Only
+65.6 383 .440 0
+65.6 383 .46 64 FAX
Extron Japan
+81.3.3 511.7655
+81.3.3 511.7656 FA X
© 2010 Extron Electronics. All rights reserved.
Extron China
+40 0.88 3.1568
Inside China Only
+86. 21.376 0.1568
+86. 21.376 0.1566 FAX
Extron Middle East
+971.4. 299 1800
+971.4. 299 1880 FA X
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