to alert the user of the presence of uninsulated dangerous voltage
within the product’s enclosure that may present a risk of electric shock.
ATTENTION: This symbol,
intended to alert the user of important operating and maintenance
(servicing) instructions in the literature provided with the equipment.
For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron
website, www.extron.com.
, when used on the product, is intended
D
, when used on the product, is
I
Instructions de sécurité • Français
AVERTISSEMENT :Ce pictogramme,
le produit, signale à l’utilisateur la présence à l’intérieur du boîtier du
produit d’une tension électrique dangereuse susceptible de provoquer
un choc électrique.
ATTENTION : Ce pictogramme,
le produit, signale à l’utilisateur des instructions d’utilisation ou de
maintenance importantes qui se trouvent dans la documentation
fournie avec le matériel.
Pour en savoir plus sur les règles de sécurité, la conformité à la
réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets
connexes, lisez les informations de sécurité et de conformité Extron,
réf. 68-290-01, sur le site Extron, www.extron.com.
, lorsqu’il est utilisé sur
D
, lorsqu’il est utilisé sur
I
Sicherheitsanweisungen • Deutsch
WARNUNG: Dieses Symbol
darauf aufmerksam machen, dass im Inneren des Gehäuses dieses
Produktes gefährliche Spannungen herrschen, die nicht isoliert sind
und die einen elektrischen Schlag verursachen können.
VORSICHT: Dieses Symbol
in der im Lieferumfang enthaltenen Dokumentation besonders wichtige
Hinweise zur Bedienung und Wartung (Instandhaltung) geben.
Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie
in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.
auf dem Produkt soll den Benutzer
D
auf dem Produkt soll dem Benutzer
I
Инструкция по технике безопасности • Русский
ПРЕДУПРЕЖДЕНИЕ: Данный символ, D, если указан
на продукте, предупреждает пользователя о наличии
неизолированного опасного напряжения внутри корпуса
продукта, которое может привести к поражению электрическим
током.
ВНИМАНИЕ: Данный символ, I, если указан на продукте,
предупреждает пользователя о наличии важных инструкций по
эксплуатации и обслуживанию в руководстве, прилагаемом к
данному оборудованию.
Для получения информации о правилах техники безопасности,
соблюдении нормативных требований, электромагнитной
совместимости (ЭМП/ЭДС), возможности доступа и других вопросах
см. руководство по безопасности и соблюдению нормативных
требований Extron на сайте Extron: www.extron.com, номер по
каталогу - 68-290-01.
有關安全性指導方針、法規遵守、EMI/EM F 相容性、存取範圍和相關主題的詳細資訊,
請瀏覽 Extron 網站:www.extron.com,然後參閱《Extron 安全性與法規遵守手
冊》,準則編號 68-290-01。
Instrucciones de seguridad • Español
ADVERTENCIA: Este símbolo,
avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.
ATENCIÓN: Este símbolo,
avisa al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.
Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad
de Extron, referencia 68-290-01, en el sitio Web de Extron,
『Extron Safety and Regulatory Compliance Guide』 (P/N 68-290-01) をご覧く
ださい。
Korean
경고: 이 기호 D, 가 제품에 사용될 경우, 제품의 인클로저 내에 있는
접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을
경고합니다.
주의: 이 기호 I, 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와
있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.
안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한
자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수
안내서, 68-290-01 조항을 참조하십시오.
FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause interference.
This interference must be corrected at the expense of the user.
NOTE:
• This unit was tested with shielded I/O cables on the peripheral devices. Shielded cables
• For more information on safety guidelines, regulatory compliances, EMI/EMF
must be used to ensure compliance with FCC emissions limits.
compatibility, accessibility, and related topics, see the Extron Safety and Regulatory
This guide describes the function, installation, and operation of the TLPPro520M
TouchLinkPro touchpanel. Unless otherwise stated, the terms TLPPro and touchpanel refer to
the TLP Pro 520M.
About the TLP Pro 520M
The Extron TLP Pro 520M is a 5-inch, wall-mounted touchpanel with an 800x480 capacitive
glass touchscreen that can be mounted in both portrait and landscape orientations. It is ideal
for any AV application requiring a compact touchpanel with flexible mounting options and
a fully customizable interface. A range of mounting options are available (see Mounting on
page19).
The screen layout is designed with the Extron GUI Designer software. The functions
are assigned to the screen objects with the Extron Global Configurator Plus and
GlobalConfigurator Professional software. The user can define the graphics and the functions
associated with those graphics, providing versatility and adaptability to the configuration and
control of an AV system.
A motion sensor, light sensor, and a speaker provide sleep mode, auto dimming, and audible
feedback.
Features
5-inch capacitive touchscreen with 800x480 resolution and 16 million colors — Vibrant
glass display with a more responsive control surface.
Faster processing and more memory — Allows for quicker configuration uploads and more
storage for GUI pages.
Compatible with all Extron IP Link Pro control processors.
Power over Ethernet (PoE 802.3af, class3) compliance — Allows the touchpanel to
receive power and control over a single Ethernet cable, eliminating the need for a local power
supply. The PoE injector is sold separately.
Built-in speaker with improved audio performance — Provides audible feedback from
button presses.
Digital input — Allows for a connection with a variety of devices, such as sensors,
switches, and relays.
Light sensor — Adjusts screen brightness as the ambient room lighting changes.
Configurable red and green status lights — Indicate the availability or call status of a room.
System connection status indicator — The communication LED provides visual feedback if
the touchpanel is not communicating with a control processor.
Automatic clock synchronization — Allows touchpanel to display the accurate time and
date.
Energy-saving features —
• Adjustable sleep timer — puts the touchpanel into sleep mode.
• Motion detector — wakes the touchpanel.
Fully customizable using Extron control system software — GUI Designer
combined with Global Configurator Plus and Global Configurator Professional.
TLP Pro 520M • Introduction1
Multiple mounting options — The TLP Pro 520M mounts on a wall, lectern, or any flat
Extron
Speakers
surface including glass. When required, mounting kits must be purchased separately.
• Mounts in either the portrait or landscape orientation.
• Supports TouchLink for iPad and TouchLink for Web.
Application Diagram
Extron
XTP PI 100
Power Injector
Extron
IPCP Pro 350
IP Link Pro
Control Processor
COM 1
COM 2
COM 3
G
Tx Rx RTSCTS
G
Tx Rx
Tx Rx
POWER
12V
RELAYS
IR/SERIAL
x.xA MAX
1
2
1 2 C
3 4 C
SG
SG
Doc
Tuner
1 2 3
VCRLaptop PC DVD
Cam
0
321
654
987
Enter
December 15, 2013 - 7:58 AM
Extron
Extron
Volume
Tuner
Channel
Presets
Last
TLP Pro 520M
Mute
5" Wall Mount
More
Presets
System
Audio
Control
Off
TouchLink Pro
Touchpanel
Screen Control
100-240V
50/60 Hz
---A MAX
Ethernet
XTP
XTP PWR
PWR
Ethernet/Power
Ethernet
TCP/IP
Network
Display
On
Off
Mute
Room
Control
Screen
Lighting
Help
Microphones
DIGITAL I/O
1 2 3 4 G
G
eBUS
+V+S-SG
PWR OUT = 6W
IPCP PRO 350
LAN
123
Relay
CATx Cable
up to 230' (70 m)
HDMIRS-232
OUTPUTS
AUDIO
OVER DTP
RS-232 IR
TxRx GTxRx
Extron
DTP HDMI
230 D Rx
Receiver
RS-232
Ethernet
PUSHPUSH
POWERGUIDE MENURES480 480p720p 1080i1080p
SELECT
DIRECTV
Tuner
IR
RS-232
100-240V ~ -- A MAX
50/60 Hz
INPUTS
1
3
CONFIGURABLE
2
HDMI
4
HDMIHDMI
DIRECTV HD
5
7
SIG LINK
HDMI
6
DTP IN
RS-232IR
TxRx TxRxG
OVER DTPOVER DTP
RS-232IR
TxRx TxRxG
OUTPUTS
C
8
SIG LINK
SIG LINK
RS-232IR
DTP IN
DTP OUT
TxRx TxRxG
Extron
XPA 2001-70V
Power Amplier
Media Player
A
B
HDMI
100-240V 0.5A, 50-60Hz
1
AUDIO INPUTSOUTPUTSOUTPUTS
L1
L3
R
L2
L4
R
XPA 2001-70V
LIMITER/PROTECT
SIGNAL
Audio
IN1608
12
1
+48V
L5
R
R
MIC/LINE
VARIABLE
RESET
2
L6
R
R
LR
+48V
Audio
REMOTE
INPUTS
ATTENUATION HPF
10V
L (SUMMED)
R
10
12
8
6
14
80 Hz
18
4
2
26
OFF
0
∞
Audio
Blu-ray Player
IR
PC
Extron
REMOTE
IN1608
LAN
RS-232
Scaling Presentation
TxRx
G
Switcher
70 V OUTPUT
50mA
G
STANDBY
GCV
CLASS 2WIRING
Extron
SM 26T
Surface Mount
Figure 1. TLP Pro 520M Application Diagram
TLP Pro 520M • Introduction2
Installation
Overview
1. Before starting, download and install the latest versions of the following software:
Global Configurator Plus and Global Configurator Professional — For setting
up and configuring the control processor and touchpanel.
GUI Designer — For designing layouts for Extron TouchLink Pro touchpanels and
third party touch interfaces.
See Configuration Software on page 16.
2. Obtain the following network information from your network administrator:
DHCP status (on or off). If Dynamic Host Configuration Protocol (DHCP) is off, you
will also require
IP address
Subnet mask
Gateway
User name — By default these are either admin or user.
Passwords — By default these are either extron (for admin) or the field is left blank
(for user).
MAC address — Make a note of the touchpanel Media Access Code (MAC)
address.
3. Mount and cable the units:
ATTENTION:
• Do not power on the touchpanels or control processors until you have read the
Attention notice on page 8 (12 VDC power supply) or on page 10 (PoE injector).
• Ne branchez pas les écrans tactiles ou les contrôleurs avant d’avoir lu les mises
en garde page8 (source d’alimentation 12VCC) ou page10 (injecteur PoE).
Mount the units. There are several mounting options for Touchlink Pro touchpanels
(see Mounting on page 19).
Connect cables to the touchpanels (see TLP Pro 520M Rear Panel Features and
Connections on page 6).
Connect the power cords and power on all devices (see Power connector on
page7 or Network and Power over Ethernet (PoE) Connector on page 9).
4. Set up the Touchpanels for Network Communication:
Connect the PC that you will use for setup, the control processor, and the touchpanel
to the same Ethernet subnetwork.
Use the Setup Menu (see page 11) or the Toolbelt feature of Global Configurator Plus
and Global Configurator Professional to set the DHCP status and, if necessary, the IP
address, subnet mask, gateway address, and related settings for the touchpanel.
TLP Pro 520M • Installation Overview3
5. Configure the Touchpanels — The Global Configurator Plus and Global Configurator
Professional Help File, and the GUI Designer Help File provide step-by-step instructions
and more detailed information.
The Global Configurator Plus and Global Configurator Professional Help File includes an
introduction to the software and sections on how to start a project and configuration.
TLP Pro 520M • Installation Overview4
Panel Features
E
F
G
H
A
E
This section describes:
• TLP Pro 520M Front Panel Features and Operations
• TLP Pro 520M Rear Panel Features and Connections
TLP Pro 520M Front Panel Features and Operations
CDB
Figure 2. TLP Pro 520M Bezel (left) and Front Panel without Bezel (right)
Bezel
A
Communication LED
B
Motion Sensor
C
Ambient Light Sensor
D
Bezel — The TLP Pro 520M ships with a black front bezel in the landscape orientation.
A
If required, use the included removal tool to detach the bezel (see Step 11 of Wall or
Furniture Mounting on page 20). Accessory kits, which must be purchased separately, are
available for white bezels and bezels in the portrait orientation.
Communication LED — Shows the configuration and connection status of the
B
touchpanel:
• Unlit during normal operation (the touchpanel is configured and connected to an
IPLink Pro control processor).
• Blinks red if the touchpanel has been configured but is not connected to an
IPLinkPro control processor.
• Permanently lit if the touchpanel has not been configured and is not connected to
an IP Link Pro control processor.
Use the setup menu (see page 11) to toggle the indicator between enabled and disabled.
E
F
G
H
Status Lights
LCD Screen
Speaker
Menu Button
TLP Pro 520M • Panel Features5
Motion sensor — Detects motion between 3 to 5 feet from the touchpanel and at least
A
B
C
D
E
C
15° from the center axis.
• When no motion has been detected for a user-defined period of time, the screen
display enters into sleep mode.
• When motion is detected by the sensor, the screen display is restored and active.
based on the settings configured using the setup menu (see page 11).
Status lights — One on each side can be programmed to provide system feedback.
E
• Light red or green
• Blink or light continuously
LCD screen — The 5-inch LCD capacitive glass touchscreen has a 800x480 resolution.
F
Speaker — One, located under the screen, provides audible feedback for the user. The
G
speaker grill is in the bottom surface of the bezel (see the arrow in figure 2, G).
Menu button — Activates the setup menu (see page11). The button is in a recessed
H
slot in the bottom surface of the touchpanel, directly under the Menu text (see the arrow in
figure2,H).
TLP Pro 520M Rear Panel Features and Connections
Figure 3. TLP Pro 520M Rear Panel Features
Power connector
A
Digital input monitoring port
B
Reset LED
C
ATTENTION:
• Do not power on the touchpanels or control processors until you have read the
Attention notice on page 8 (12 VDC power supply) or on page 10 (PoE injector).
• Ne branchez pas les écrans tactiles ou les contrôleurs avant d’avoir lu les mises en
garde page8 (source d’alimentation 12VCC) ou page10 (injecteur PoE).
Reset button
D
Network and Power over Ethernet (PoE)
E
connector
TLP Pro 520M • Panel Features6
Power connector — Connect this 2-pole, 3.5 mm captive screw receptacle to a
(5 mm) Max.
+
POWER
12V
1.0A MAX
+
POWER
12V
1.0A MAX
A
12VDC, 1.0 A power supply (not provided). Extron recommends the PS 1210C power
supply (part number 70-775-01).
Ensure the connections have the correct polarity as shown in figure 4.
WARNING:The two power cord wires must be kept separate while the power
supply is plugged in. Remove power before wiring.
AVERTISSEMENT : Les deux cordons d’alimentation doivent être tenus à l’écart
l’un de l’autre quand l’alimentation est branchée. Couper l’alimentation avant de faire
l’installation électrique.
CAUTION:Risk of Explosion if the battery is replaced by an incorrect type. Dispose
of used batteries according to the instructions.
ATTENTION :Risque d’explosion. Ne pas remplacer la pile par le mauvais type de
pile. Débarrassez-vous des piles utilisées selon le mode d’emploi.
ATTENTION:
• Do not power on the touchpanels or control processors until you have read the
Attention notice on page 8 (12 VDC power supply) or on page 10 (PoE injector).
• Ne branchez pas les écrans tactiles ou les contrôleurs avant d’avoir lu les mises
en garde page8 (source d’alimentation 12VCC) ou page10 (injecteur PoE).
NOTES:
• The TLP Pro 520M is shipped without a power supply. Either the 12 VDC power
supply or the PoE injector must be purchased separately.
• If a 12 VDC and a PoE power supply are both connected to the touchpanel,
the PoE injector takes precedence. If a PoE power loss is detected, the
TLPPro520M switches seamlessly to the 12 VDC supply without needing a
system reboot.
Power Receptacle
Smooth
Ridges
AA
Captive Screw Connector
Ground
+12 VDC
AC Power Cord
Power Supply
Output Cord
External
Power Supply
(12 VDC, 1 A )
SECTION A–A
3/16"
Figure 4. Power Supply Connection
TLP Pro 520M • Panel Features7
ATTENTION:
• Always use a power supply provided by or specified by Extron. Use of an
unauthorized power supply voids all regulatory compliance certification and may
cause damage to the supply and the end product.
• Utilisez toujours une source d’alimentation fournie ou recommandée par Extron.
L’utilisation d’une source d’alimentation non autorisée annule toute conformité
réglementaire et peut endommager la source d’alimentation ainsi que le produit
final.
• This product is intended for use with a UL Listed power source marked “Class 2”
or “LPS” and rated 12VDC, minimum 1.0 A. or 48 VDC (PoE), minimum 0.35 A.
• Ce produit est destiné à une utilisation avec une source d’alimentation listéeUL
avec l’appellation «Classe2» ou «LPS» et normée 12Vcc, 1,0A minimum ou
48Vcc (PoE), 0,35A minimum.
• Extron power supplies are certified to UL/CSA 60950-1 and are classified as LPS
(Limited Power Source). Use of a non-LPS or unlisted power supply will void all
regulatory compliance certification.
• Les sources d’alimentation Extron sont qualifiées UL/CSA60950-1 et sont
classéesLPS(LimitedPowerSource). L’utilisation d’une source d’alimentation
non-listée ou non-listéeLPS annulera toute certification de conformité
réglementaire.
• Unless otherwise stated, the AC/DC adapters are not suitable for use in air
handling spaces or in wall cavities. The power supply is to be located within the
same vicinity as the Extron AV processing equipment in an ordinary location,
Pollution Degree 2, secured to the equipment rack within the dedicated closet,
podium, or desk.
• Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour
une utilisation dans les espaces d’aération ou dans les cavités murales. La
source d’alimentation doit être située à proximité de l’équipement de traitement
audiovisuel dans un endroit ordinaire, avec un degré2 de pollution, fixé à un
équipement de rack à l’intérieur d’un placard, d’une estrade, ou d’un bureau.
• The installation must always be in accordance with the applicable provisions of
National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical
Code part 1, section 16.
• Cette installation doit toujours être en accord avec les mesures qui s’applique
au National Electrical Code ANSI/NFPA70, article725, et au Canadian Electrical
Code, partie1, section16.
• The power supply shall not be permanently fixed to building structure or similar
structure.
• La source d’alimentation ne devra pas être fixée de façon permanente à une
structure de bâtiment ou à une structure similaire.
• The length of the exposed wires in the stripping process is critical. The ideal
length is 3/16 inches (5 mm). If the wires are any longer, the exposed wires may
touch, causing a short circuit between them. If they are any shorter, the wires can
be easily pulled out even if tightly fastened by the captive screws.
• La longueur des câbles exposés est primordiale lorsque l’on entreprend de les
dénuder. La longueur idéale est de 5mm (3/16inches). S’ils sont un peu plus
longs, les câbles exposés pourraient se toucher et provoquer un court circuit.
S’ils sont un peu plus courts, ils pourraient sortir, même s’ils sont attachés par
les vis captives.
NOTE: Do not tin the wires. Tinned wire does not hold its shape and can become
loose over time.
TLP Pro 520M • Panel Features8
Digital input monitoring port — This two-pole captive screw port (1=signal;
To network switchTo TLP PRO 520M
1
G
INPUT
B
G = ground) monitors the voltage level of a system and triggers an event when
the voltage passes the built-in threshold. The fixed pull-up allows the port to
detect a relay closure or an external voltage pull-up.
Reset LED— This LED is in the center of the rear panel, to the right of the reset button. It
C
indicates power status and reset status of the device (see Reset Modes on page 22).
Reset button — This button is in the recessed hole to the left of the Reset LED. Pressing
D
the button initiates one of three reset modes for the unit (see Reset Modes).
Network and Power over Ethernet (PoE) Connector — This connector is on the right
E
side of the recessed area.
Connect the touchpanel to the LAN using a twisted pair cable, terminated with an RJ-45
connector. Use a straight-through Ethernet cable to connect the panel to a switch or
router. Use a crossover cable to connect the panel directly to a computer.
An Extron IPL Pro Control Processor must also be connected to the same network
domain as the TouchLink Pro touchpanel. See the www.extron.com for a list of
suggested models.
The network port has two LEDs:
• The green LED lights steadily to indicate that the touchpanel is connected correctly to
a network.
• The amber LED flashes to indicate that data is being passed to or from the
touchpanel.
The connector can also be used with a PoE power injector (not provided). Extron
recommends using the XTP PI 100 power injector (part number 60-1233-01), which is
shown in figure 5 below.
ATTENTION:
• The TLP Pro 520M can use a 12 VDC desktop power supply and is also Power
over Ethernet (PoE 802.3af, class3) compliant. Do not connect either power
supply before reading the Attention notifications on page 8 or page 10.
• Le TLP Pro 520M peut utiliser une source d’alimentation externe 12 Vcc, et est
également compatible avec l’alimentation POE via Ethernet (PoE802.3af, classe
3). Ne branchez pas de sources d’alimentation externes avant d’avoir lu les
mises en garde dans la section «PowerSupply» sur page8 ou page10.
To use a power injector: Connect a straight-through Ethernet cable to the power supply
and a switch or router. This cable carries network information from the switch or router to
the power supply input. A second straight-through cable carries the network information
and 48VDC from the power supply to the touchpanel. Connect the IEC power cord to a
100 VAC to 240 VAC, 50-60 Hz power source.
Figure 5 shows the Extron XTP PI 100. Your power injector may look different.
100-240V ~ 50-60Hz
0.4A MAX
XTP
XTP PWR
PWR
Figure 5. Connecting the Power Injector
CAUTION:Risk of Explosion if the battery is replaced by an incorrect type. Dispose
of used batteries according to the instructions.
ATTENTION :Risque d’explosion. Ne pas remplacer la pile par le mauvais type de
pile. Débarrassez-vous des piles utilisées selon le mode d’emploi.
TLP Pro 520M • Panel Features9
ATTENTION:
• The TLP Pro 520M is intended for connection to a Power over Ethernet circuit for
intra-building use only and are considered to be part of a Network Environment 0
per IEC TR62101.
• Le TLP Pro 520M est conçu pour une connexion à un circuit PoE pour une
utilisation intérieure seulement et est considéré comme faisant partie d’un
environnement réseau 0 par IECTR62101.
• Always use a power supply provided by or specified by Extron. Use of an
unauthorized power supply voids all regulatory compliance certification and may
cause damage to the supply and the end product.
• Utilisez toujours une source d’alimentation fournie ou recommandée par Extron.
L’utilisation d’une source d’alimentation non autorisée annule toute conformité
réglementaire et peut endommager la source d’alimentation ainsi que le produit
final.
• This product is intended for use with a UL Listed power source marked “Class 2”
or “LPS” and rated 12VDC, minimum 1.0 A. or 48 VDC (PoE), minimum 0.35 A.
• Ce produit est destiné à une utilisation avec une source d’alimentation listéeUL
avec l’appellation «Classe2» ou «LPS» et normée 12Vcc, 1,0A minimum ou
48Vcc (PoE), 0,35A minimum.
• Extron power supplies are certified to UL/CSA 60950-1 and are classified as LPS
(Limited Power Source). Use of a non-LPS or unlisted power supply will void all
regulatory compliance certification.
• Les sources d’alimentation Extron sont qualifiées UL/CSA60950-1 et sont
classéesLPS(LimitedPowerSource). L’utilisation d’une source d’alimentation
non-listée ou non-listéeLPS annulera toute certification de conformité
réglementaire.
• Unless otherwise stated, the AC/DC adapters are not suitable for use in air
handling spaces or in wall cavities. The power supply is to be located within the
same vicinity as the Extron AV processing equipment in an ordinary location,
Pollution Degree 2, secured to the equipment rack within the dedicated closet,
podium, or desk.
• Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour
une utilisation dans les espaces d’aération ou dans les cavités murales. La
source d’alimentation doit être située à proximité de l’équipement de traitement
audiovisuel dans un endroit ordinaire, avec un degré2 de pollution, fixé à un
équipement de rack à l’intérieur d’un placard, d’une estrade, ou d’un bureau.
• Power over Ethernet (PoE) is intended for indoor use only. It is to be connected
only to networks or circuits that are not routed to the outside plant or building.
• L’alimentation via Ethernet (PoE) est destinée à une utilisation en intérieur
uniquement. Elle doit être connectée seulement à des réseaux ou des circuits qui
ne sont pas routés au réseau ou au bâtiment extérieur.
• The installation must always be in accordance with the applicable provisions of
National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical
Code part 1, section 16.
• Cette installation doit toujours être en accord avec les mesures qui s’applique
au National Electrical Code ANSI/NFPA70, article725, et au Canadian Electrical
Code, partie1, section16.
• The power supply shall not be permanently fixed to building structure or similar
structure.
• La source d’alimentation ne devra pas être fixée de façon permanente à une
structure de bâtiment ou à une structure similaire.
TLP Pro 520M • Panel Features10
On-screen Menus
This section describes the setup menu.
Setup Menu
To access the setup menu, remove the front panel bezel (see Step 11 of Wall or Furniture
Mounting on page 20) and press the Menu button (see figure 2 H, on page 5).
The menu opens at the Status screen. There are five different screens (Status, Network,
Display, Audio, and Advanced). These can be selected by pressing the appropriate button
in the navigation panel at the top of the screen. The button for the selected screen is shown in
yellow. The buttons for the remaining screens are shown in black.
There is also a red Exit button in the top right corner of the screen. Pressing this button
applies and saves any changes and closes the menu screens.
Status Screen
This screen opens by default. To access the Status screen from any other part of the Setup
menu, press Status in the top menu bar.
Status
Model:TLP Pro 520M
Part Number: 60-1185-02
Firmware
Version:
PoE Status: On
Network
Info
1.00
DisplayAudioAdvancedExit
Network
IP Address:
DHCP:
Host Name:
Master Volume:
Master Mute:Off
192.168.254.251
Off
TLP-AB-CD-EF
Audio
Resolution:
Project:
Sleep Timer:
99
Controller IP: N/A
Project Size: N/A
Display
Advanced
800x480
N/A
5 Minutes
Figure 6. Status Screen
The Status screen is a read-only screen that provides basic information about the
touchpanel. Each of the other four panels shows a summary of the information on the other
screens. Pressing any of the panels opens the corresponding screen in exactly the same way
as pressing the buttons in the top navigation panel.
The bubble in the Network panel lights green when there is a network connection or amber
if there is no connection. The bubble in the Advanced panel lights green when a control
processor is connected or amber if none is connected.
TLP Pro 520M • Initial Calibration11
Network Screen
Verify with your network administrator whether the IP address for the touchpanel is assigned
by DHCP or set manually. If they are set manually, you need to obtain an IP address, a subnet
mask, a gateway address, and a Domain Name Server (DNS) IP address from the network
administrator.
Status
Host Name:DNS Primary:
IP Address:
Subnet Mask:
Gateway:
Network
TLP-AB-CD-EF
192.168.254.251
255.255.255.0
0.0.0.0
DisplayAudioAdvancedExit
DHCP
OnOff
127.0.0.1
Domain Name:
MAC Address:
00-05-A6-AB-CD-EF
RevertApply
Figure 7. Network Screen
1. If IP addresses are assigned by DHCP, press On. The selected button is highlighted in
yellow. If DHCP is selected, you are able to set only the Host Name and DNS IP address.
All other values are set by the DHCP server.
If IP addresses are assigned manually, press Off. When DHCP is Off, all values can be
edited.
2. Edit the Host Name by pressing that button. A keypad opens:
Figure 8. Alphanumeric Keyboard
• Use the keypad to enter a new name, which appears in the Host Name text box.
• Use the backspace character ( ) to delete existing characters.
• The right and left arrows move the cursor inside the Host Name text box.
• Press the Shift key to toggle between the upper and lower case letters.
• Press Enter to save the new name.
TLP Pro 520M • Initial Calibration12
3. If DHCP is disabled, set the unit IP address, subnet mask, gateway address, and
DNSserver address.
a. Press the button for the address to be edited. The IP Address screen opens,
showing the address and a numerical keypad.
IP Address
192168254 251
Clear
1
4
7
Back
3
2
6
5
98
0
OK
Cancel
Figure 9. Numerical Keypad for Setting IP Addresses
b. Press Clear to remove the old address. If you start typing without pressing
Clear, the first octet is overwritten and the other octets remain the same.
c. Press any octet button to start editing that octet.
d. Enter a 3-digit value for the octet (leading zeroes in the octet are ignored).
NOTE: Octets can have any value between 0 and 255. If you attempt to enter an
invalid number, for example 892, you are able to enter the 89 but the 2 cannot
be entered.
Click Back to correct the last digit entered. If no value has been entered for the
selected octet, clicking Back moves the cursor back to the previous octet and
deletes the last digit of that octet.
e. Press the next octet button and enter a value.
f. Repeat steps c-f until values have been entered for all four octets.
g. Press OK to save the changes and return to the Network screen or press Cancel
to return to the Network screen without saving the changes.
4. If you have changed any of the values in the Network screen, the background color of
the button changes to blue. Press Apply to apply the new values or press Revert to
return to the previous values without saving the changes. The buttons change back to
gray.
If you have not made any changes, the Apply and Revert buttons are grayed out.
TLP Pro 520M • Initial Calibration13
Display Screen
Status
Network
Sleep Timer
DisplayAudioAdvancedExit
Auto Brightness
OnOff
2
3
4
Minutes
OnOff
Figure 10. Display Screen
The Display screen allows you to set the Sleep Timer, Auto Brightness, LCDBrightness, and
Wake on Motion.
• Sleep Timer — Determines how long the panel will be inactive before it enters Sleep
mode, when the screen goes dark to save power. Toggle between On and Off. If the
sleep timer is On, use the arrows to adjust the value between 1 and 120 minutes.
• Auto Brightness — Provides a suitable amount of backlighting that is automatically
calculated from the amount of ambient light detected by the light detector.
• LCD Brightness — Allows you to adjust the screen brightness, using the slider control.
• Wake on Motion — Activates the panel from Sleep mode when motion is detected near
the unit. Toggle between On and Off.
LCD Brightness
050100
Wake on Motion
OnOff
Audio Screen
Status
Network
Master
100
50
0
Figure 11. Audio Screen
On the Audio screen, use the slider controls to adjust the Master, Click, and Sound volume
settings.
• Master volume sets the maximum volume for all the other sound volume settings. For
example, if the master volume is set to 80 (80 percent of maximum), even when the
Sounds volume is set to 100, it is equivalent to only 80 percent of maximum.
• Click sets the volume for audible feedback that accompanies events such as a screen
button being pressed.
• Sounds sets the volume of audio from any audio file playback.
These panels are read only, providing information about the system, the Global Configurator
Project, and the GUIDesigner Project.
Menu PIN
The PIN setup options allow you to enable, disable, or change the setup menu PIN. The PIN is
a 4-digit number. Each digit can have any value from 0-9.
1. Select the first digit of the PIN. When selected, it is highlighted in yellow.
IP Address
2341
213
Back
456
8
7
9
0
Cancel
Figure 13. Numeric Keypad for Setting PIN
2. Press a number on the keypad. That number appears in the PIN.
3. Repeat steps 1 and 2 for the other 3 digits.
4. The title bar changes to Confirm New Menu Pin.
5. Enter the PIN a second time. When the PIN entered on the second occasion matches the
PIN entered on the first occasion, the PIN is set and the dialog box closes.
Communication LED
The Communication LED (see figure 2, B) can be enabled or disabled by pressing the
Enable or Disable button.
TLP Pro 520M • Initial Calibration15
Configuration
Software
This section of the user guide provides information about:
• Configuration Software
• TLP Pro 520M Web Page
• Updating Firmware
Configuration Software
Designing a graphical user interface (GUI) for the TouchLink Pro touchpanel consists of two
steps:
1. Design the layout of the screen text and graphics using GUI Designer.
2. Assign functions to the text and graphics using Global Configurator Plus and
GlobalConfigurator Professional.
The user interface of the touchpanel is designed with GUI Designer software, which is a
Windows-based application. You can either customize an existing template or create an
entirely new interface. GUIDesigner offers several templates.
After the user interface has been designed on a PC, the project is saved, built, and imported
into Global Configurator, where the appropriate control functions are assigned to the text and
graphic items of the interface. After assigning the control functions, the project is rebuilt and
uploaded to the control processor and touchpanel.
The GUI Designer and the Global Configurator Plus and Global Configurator Professional
programs provide versatility and adaptability for configuration and control of an AV system as it
grows and evolves.
Installing GUI Designer and Global Configurator
NOTE: Use GUIDesigner and Global Configurator Professional and Global Configurator
Plus to configure the TLP Pro 520M.
Both GUI Designer and Global Configurator can be downloaded from www.extron.com.
Select the Download tab and click the Software option in the sidebar at the left.
GUI Designer — Click the Download button next to the program and follow the on-screen
instructions.
Global Configurator — Ensure you are downloading Global Configurator Plus and
GlobalConfigurator Professional. Click the Download button next to the program and follow
the on-screen instructions.
NOTE: You will need an Extron Insider account to run Global Configurator Plus and
GlobalConfigurator Professional. To obtain one, contact the Extron Sales Department.
TLP Pro 520M • Configuration Software16
Using the Software
Extron Electronics
GUI Designer
Use the GUI Designer software to design the screen layout for the touchpanel. See the
GUIDesigner Help file for step-by-step instructions and more detailed information.
Global Configurator Plus and Global Configurator Professional
Use the Global Configurator software to set up and configure the control processor and the
touchpanel. See the Global Configurator Plus and Global Configurator Professional File for
step-by-step instructions and more detailed information. The Global Configurator Plus and Global Configurator Professional Help File also includes an introduction to the software and
sections on how to start and configure a project.
TLP Pro 520M Web Page
To access the touchpanel default web pages, enter the IP address of the unit into the web
browser of a PC connected to the same subnet. There is a single, read-only page that
provides general and network information about the unit.
A dialog box opens asking for your user name and password. By default, the user name is
admin and the password is extron (both user name and password are all lower case).
The single page provides general and network information about the unit. It also allows you to
upgrade the unit firmware.
Use the Setup Menu (see page 11) or the Toolbelt feature of Global Configurator to configure
the touchpanel network settings.
®
Updating Firmware
General Status
Model Name:TLP Pro 520M
Description:TouchLink Pro Wall Mount
Part Number:60-1185-02
Firmware Version: 1.00
Date:Monday, May 27, 2013
Time:7:58 PM
POE:On
Up Time:0 day(s) 1 hour(s) 23 minute(s)
License Information
System Devices
DeviceNamePart NumberHostname/IP
Firmware Upgrades
Firmware:
IP
DHCP:Off
Host Name:TLP-Pro-520M-AB-CD-EF
IPv4 IP Address: 192-168-254-251
DNS (IP):127.0.0.1
Gateway IP:0.0.0.0
Subnet Mask:255.255.255.0
Mac Address:00-05-A6-XX-XX-XX
BrowseUpload
Project
No Project Configured
Figure 14. TLP Pro 520M Web Page
Firmware for the TLP Pro 520M can be upgraded using the Toolbelt feature of Global
Configurator Plus and Global Configurator Professional (see page 18) or the touchpanel
web page. Before starting, consult your IT team and ensure that the touchpanel has a unique
IP address.
TLP Pro 520M • Configuration Software17
Downloading Firmware
1. Power on a computer that is connected to the same network as the touchpanel.
2. On the Extron website, click Download in the menu bar along the top of the page (see
figure15,1).
2
2
Figure 15. Firmware Download Center
11
3
3
3. Click Firmware in the menu bar in the left side bar (
4. Click the letter T from the list of letters (
5. Scroll down the page until you find the firmware for your model.
6. Click Release Notes for more information about the program.
7. Click Download.
8. Follow the on-screen instructions to download the program. Make a note of where the
firmware is stored on the PC.
3
).
2
).
Updating Firmware Using the Touchpanel Web Page
1. If you have not already done so, download the firmware file to a computer on the same
network as the touchpanel (see Downloading Firmware, above).
2. Open the touchpanel web page (see TLP Pro 520M Web Page on the previous page).
Figure 16. Touchpanel Web Page: Firmware Uploader
3. Click Browse and navigate to the firmware location.
4. Click Upload. The firmware file is uploaded to the touchpanel. Follow the on-screen
instructions.
Updating Firmware Using Global Configurator
For complete information about using the Toolbelt feature of Global Configurator Plus and
Global Configurator Professional to update the touchpanel firmware, see the software help file.
TLP Pro 520M • Configuration Software18
Mounting
This section outlines the various options for:
• Wall or Furniture Mounting
• Other Mounting Options
Wall or Furniture Mounting
ATTENTION:
• Do not install the TLP Pro 520M in a fire resistant rated wall or partition assembly.
• Ne pas installer le TLP Pro 520M dans un mur résistant au feu ou une cloison.
To mount the TLP Pro 520M directly into drywall, follow these steps. The steps are similar if the
unit is mounted in furniture (such as a podium or table).
1. Use the cut-out template (available from www.extron.com) as a guide to mark the wall at
a suitable location.
2. Use a wallboard saw or jigsaw to cut away the material within the guidelines drawn in
step1.
ATTENTION:
• Cut inside the guidelines to maximize the contact between the wallplate adapter
and the drywall.
• Couper en suivant le marquage afin d’optimiser le contact entre la plaque murale
d’adaptation et la cloison.
3. If there is insulation inside the drywall, remove at least 6inches (15 cm) of the insulation in
all directions around the opening. If the opening is less than 6 inches (15 cm) from a wall
stud, remove all the insulation between the opening and the wall stud.
4. Check the size of the opening by inserting the included wallplate adapter into it. If
necessary, use a saw, file, or sandpaper to enlarge the hole.
CAUTION: Smooth the edges of the opening to avoid personal injury during
installation and to avoid damage to the wallplate adapter or cables.
ATTENTION : Limez les bords de l’ouverture afin d’éviter toute blessure lors de
l’installation et éviter d’endommager la plaque murale d’adaptation ou les câbles.
5. Use a Phillips head screwdriver to tighten the locking arm screws of the wallplate adapter
(see figure 17, 5 on the following page). As the screws tighten, the locking arms rotate
behind the wall and hold the adapter in place. Do not overtighten the screws as this can
damage the catches or the wall.
6. Run the network cables inside the wall to the hole, leaving enough slack in the cables to
connect them to the back of the touchpanel.
TLP Pro 520M • Mounting19
7. Plug the cables into the rear panel connectors (see TLP Pro 520M Rear Panel Features
and Connections on page 6).
• If required, connect the digital input monitoring port.
• Connect the LAN port to the PoE power injector or a PoE enabled switch.
• If you use the LAN port only as a network connection, connect a 12 VDC, 1.0 A
power supply to the 2-pole captive screw power input connector.
8. Push excess cables into the wall cavity.
9. If required, perform the initial setup using the setup menu (see page 10).
10. Press the touchpanel onto the wall plate adapter (
). Four catches, two on each side,
¢
hold the touchpanel in place.
11. Remove the bezel by inserting the
provided Extron pry tool into one of
the notches on the bottom surface
of the bezel (£). Slowly move the
tool along the edge to separate
the bezel from the frame of the
touchpanel.
The notches are on the bottom
surface of both the landscape and
Doc
Tuner
1 2 3
VCRLaptop PCDVD
Cam
Display
On
Off
Mute
Room
Control
Screen
Lighting
Tuner
321
654
987
Enter
0
December 15, 2013 - 7:58 AM
Help
Extron
Extron
Volume
Channel
Presets
Mute
Last
More
Presets
System
Audio
Control
Off
Display
On
Off
Mute
Room
Control
Screen
Control
Lighting
Control
Help
Laptop PCDVD
DVD
Menu Title
Enter
Audio
Mute
Control
Extron
System
Off
portrait bezels (see the figure to the
right).
12. Attach the touchpanel to the wall plate adapter with the two Phillips head screws
(#4-40x¼”) that are provided with the touchpanel (¤). For extra security, these screws
can be replaced with two security screws of the same size (not provided).
13. Replace the bezel by pressing the catches on the faceplate into the corresponding slots
on the front of the panel.
TLP Pro 520M
Tighten screws to
5
rotate locking arms
and secure wallplate
adapter.
10
TLP Pro 520M snaps
to wallplate adapter
(2 places on each side).
Mounting
12
Screws (2)
Remove
11
Bezel.
Figure 17. Mounting the TLP Pro 520M
TLP Pro 520M • Mounting20
Other Mounting Options
Extron provides a range of mounting kits for the TLP Pro 520M. These allow the touchpanel to
be mounted on glass surfaces, desktops (fixed or swivel mount), rack mounted (see below for
important guidelines about rack mounting), and wall mounted, with a wall box.
See www.extron.com for the complete range of mounting options.
To mount the TLP Pro 520M, follow the instructions provided with the kit.
Underwriters Laboratories Guidelines for Rack Mounting
The following Underwriters Laboratories (UL) guidelines are relevant to the safe installation of
these products in a rack:
Elevated operating ambient temperature — If the unit is installed in a closed or multi-unit
rack assembly, the operating ambient temperature of the rack environment may be greater
than room ambient temperature. Therefore, install the equipment in an environment compatible
with the maximum ambient temperature (Tma: +122 °F, +50 °C) specified by Extron.
Reduced air flow — Install the equipment in the rack so that the equipment gets adequate
air flow for safe operation.
Mechanical loading — Mount the equipment in the rack so that uneven mechanical loading
does not create a hazardous condition.
Circuit overloading — Connect the equipment to the supply circuit and consider the
effect that circuit overloading might have on overcurrent protection and supply wiring. Give
appropriate consideration to the equipment nameplate ratings when addressing this concern.
Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted equipment.
Pay particular attention to supply connections other than direct connections to the branch
circuit (such as the use of power strips).
TLP Pro 520M • Mounting21
Reference
Material
This section contains information about:
• Reset Modes
• Licensed Third-Party Software Used in the Touchpanels
Reset Modes
The TLP Pro 520M touchpanel has three reset modes that are initiated by pressing the Reset
button. The Reset button is found on the rear panel (see figure 3, D on page 6).
Use Factory Firmware
Activation
To start the Use Factory Firmware reset mode and replace firmware:
1. Hold down the recessed Reset button while applying power to the unit. Hold the button
down until the Power LED blinks twice. The control processor enters factory firmware
mode, and the LED flashes quickly.
2. Upload new firmware to the unit as desired (see Updating Firmware on page 17).
NOTE: After a User Factory Firmware reset is performed, update the touchpanel
firmware to the latest version (see Updating Firmware). Do not operate the
touchpanel with the firmware version that results from the reset. This mode
temporarily resets the unit to factory default until power is recycled. If you want to
use the factory default firmware, you must upload that version again.
Result
The unit continues to run factory-installed firmware until the firmware is updated or power
is cycled to the unit, which then reboots with the last loaded version of the firmware. The
touchpanel reverts to the factory default firmware. Event scripting does not start if the unit
is powered on in this mode. All user files and settings such as drivers, adjustments, and
IPsettings are maintained.
NOTE: To return the unit to the firmware version that was running prior to the reset, cycle
power to the unit.
Purpose and notes
Use this mode to temporarily boot up the unit with factory installed firmware for a single
power cycle in the event that a firmware update has failed or if incompatibility issues arise with
user-loaded firmware.
NOTE: User-defined web pages may not work correctly if you are using an earlier firmware
version.
TLP Pro 520M • Reference Material22
Reset All IP Settings
Activation
To reset all IP settings:
1. Hold down the Reset button for approximately 6 seconds until the Power LED blinks twice
(once at 3 seconds, again at 6 seconds).
2. Release and press Reset momentarily (for <1 second) within 1 second. Nothing happens if
the momentary press does not occur within 1 second.
Result
Reset All IP Settings mode:
• Sets the IP address back to factory default (192.168.254.251).
• Sets the subnet back to factory default (255.255.255.0).
• Sets the default gateway address to the factory default (0.0.0.0).
• Sets all other IP settings, addresses, and domain and host names back to factory default.
• Turns DHCP off.
Purpose and notes
Reset All IP Settings mode enables you to reset IP settings and port maps to factory defaults.
Reset to Factory Defaults
Activation
To reset the unit to all factory default settings:
1. Hold down the Reset button for approximately 9 seconds until the Power LED blinks three
times (once at 3 seconds, again at 6 seconds, again at 9 seconds).
2. Release and press Reset momentarily (for <1 second) within 1 second. Nothing happens if
the momentary press does not occur within 1 second.
Result
Reset to Factory Defaults mode performs a complete reset to factory defaults (except the
firmware).
• Does everything Reset All IP Settings mode does.
• Removes touchpanel configurations and user interface.
Purpose and notes
Reset to Factory Defaults mode is useful if you want to start over with configuration and
uploading.
TLP Pro 520M • Reference Material23
Licensed Third-Party Software Used in the Touchpanels
The touchpanels use various licensed third-party software packages during operation. To view
details about third-party packages and associated licensing, click the License Information
button on the Unit Information page of the internal web page (see page 17).
To view a copy of a listed package license, in the License Information window, click the link in
the License column for the relevant package. This opens in a separate window a copy of the
package license.
The following table lists the licensed third-party software packages used by the touchpanels.
NOTE: Licensed third-party software packages used by the touchpanels are subject to
change without notice.
Licensed Third-party Software Used in the IN1606 and IN1608 Models
PackageLicensePackageLicense
aufs2-utilGPL v2avahiLGPL v2.1
bstrlibBSDbusyboxGPL v2
bzip2BSDcan-utilsGPL v2
cjsonMITdevmem2GPL v2
expatMITgifcgi
gnupg-1.4.7GPL v2gpgme-1.3.0LGPL v2.1
i2c-toolsGPL v2ifplugdGPL v2
json4luaMITLibassuan-2.0.1LGPL v2.1
Libcgicc-3.2.3LGPL v2.1libcurlICS
libdaemonLGPL v2.1libdnetBSD
libfcgifcgilibffilibaffi
libgpgLGPL v2.1libnlLGPL v2.1
libpcapBSDlibsocketcanLGPL v2.1
libssh2BSDlibusbLGPL v2.1
lighttpdBSDlinux-kernelGPL v2
linux-pamBSDluaMIT
luafilesystemMITluasocketMIT
minicomGPL v2mtdGPL v2
ncursesMITnetsnmp BSD
ntpMITopensshBSD
opensslOpenSSLpcreBSD
pexpectMITpoptMIT
psmiscGPL v2python3PSF
qtLGPL v2.1socatGPL v2
spawn-fcgiBSDsqlitePublic-domain
tcpdumpBSDtzdataPublic-domain
ubootGPL v2udevGPL v2
xinetdBSDzlibzlib
TLP Pro 520M • Reference Material24
Extron Warranty
Extron Electronics warrants this product against defects in materials and workmanship for a period of three years
from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty
workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components,
to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is
returned within the warranty period, with proof of purchase and description of malfunction to:
USA, Canada, South America,
and Central America:
Extron Electronics
1230 South Lewis Street
Anaheim, CA 92805
U.S.A.
Europe and Africa:
Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands
Japan:
Extron Electronics, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
China:
Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China
Asia:
Extron Electronics Asia Pte. Ltd.
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Middle East:
Extron Middle East
Dubai Airport Free Zone
F12, PO Box 293666
Dubai, United Arab Emirates
Singapore
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical
or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not
authorized by Extron.
NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return
Authorization) number. This will begin the repair process.
USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040
Asia: 65.6383.4400 Japan: 81.3.3511.7655
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage
during shipment. Returned units must include the serial number and a description of the problem, as well as the
name of the person to contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality,
performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct,
indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been
advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty may
not apply to you.
Extron Headquarters
+1.800.633.9876 (Inside USA/Canada Only)
Extron USA - West Extron USA - East
+1.714.491.1500 +1.919.850.1000
+1.714.491.1517 FAX +1.919.850.1001 FAX