Extron electronics TouchLink TLP Pro 1020 Series, TouchLink TLP Pro 720 Series User Manual

User Guide
TLP Pro 720 Series and TLP Pro 1020 Series
TouchLink Pro Touchpanel Control Systems
TouchLink
®
68-2405-01 Rev. A
08 14
Safety Instructions
Safety Instructions • English
WARNING: This symbol,
to alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.
ATTENTION: This symbol,
intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.
For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.
, when used on the product, is intended
D
, when used on the product, is
I
Instructions de sécurité • Français
AVERTISSEMENT : Ce pictogramme,
le produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.
ATTENTION : Ce pictogramme,
le produit, signale à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec le matériel.
Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site Extron, www.extron.com.
, lorsqu’il est utilisé sur
D
, lorsqu’il est utilisé sur
I
Sicherheitsanweisungen • Deutsch
WARNUNG: Dieses Symbol
darauf aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.
VORSICHT: Dieses Symbol
in der im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.
Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website, www.extron.com.
auf dem Produkt soll den Benutzer
D
auf dem Produkt soll dem Benutzer
I
Инструкция по технике безопасности Русский
ПРЕДУПРЕЖДЕНИЕ: Данный символ, D, если указан
на продукте, предупреждает пользователя о наличии неизолированного опасного напряжения внутри корпуса продукта, которое может привести к поражению электрическим током.
ВНИМАНИЕ: Данный символ, I, если указан на продукте,
предупреждает пользователя о наличии важных инструкций по эксплуатации и обслуживанию в руководстве, прилагаемом к данному оборудованию.
Для получения информации о правилах техники безопасности, соблюдении нормативных требований, электромагнитной совместимости (ЭМП/ЭДС), возможности доступа и других вопросах см. руководство по безопасности и соблюдению нормативных требований Extron на сайте Extron: www.extron.com, номер по каталогу - 68-290-01.
Chinese Simplified(简体中文)
警告D产品上的这个标志意在警告用户该产品机壳内有暴露的危险 电压,
有触电危险。
注意I 产品上的这个标志意在提示用户设备随附的用户手册中有
重要的操作和维护(维修)说明。
关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍 使用的特性等相关内容,敬请访问 Extron 网站 www.extron.com,参见 Extron 安全规范指南,产品编号 68-290-01
Chinese Traditional )
警告: D 若產品上使用此符號,是為了提醒使用者,產品機殼內存在著
可能會導致觸電之風險的未絕緣危險電壓。
注意I 若產品上使用此符號,是為了提醒使用者,設備隨附的用戶手冊中有重要
的 操 作 和 維 護( 維 修 )説 明 。
有關安全性指導方針、法規遵守、EMI/EM F 相容性、存取範圍和相關主題的詳細資訊, 請瀏覽 Extron 網站:www.extron.com,然後參閱《Extron 安全性與法規遵守手 冊》,準則編號 68-290-01。
Instrucciones de seguridad • Español
ADVERTENCIA: Este símbolo,
avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.
ATENCIÓN: Este símbolo,
avisa al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo.
Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron,
www.extron.com.
, cuando se utiliza en el producto,
D
, cuando se utiliza en el producto,
I
Japanese
警告:この記 号 D が製品上に表示されている場合は、筐体内に絶縁されて
いない高電圧が流れ、感 電の危険 があることを示しています。
注意:この記号 I が 製 品 上 に 表 示 さ れ て い る 場 合 は 、本 機 の 取 扱 説 明 書 に 記 載 さ れ て
いる重要な操 作と保守(整備)の指 示につ いてユーザーの 注意を喚起するもので す。
安全上のご注意、法令遵守、EMI/EMF適合性、その他の関連項目に つ い て は 、エ ク ストロ ン の ウェブ サ イト www.extron.com より
Extron Safety and Regulatory Compliance Guide(P/N 68-290-01) をご覧く
ださい。
Korean
경고: 이 기호 D, 가 제품에 사용될 경우, 제품의 인클로저 내에 있는
접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을 경고합니다.
주의: 이 기호 I, 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와
있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.
안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수 안내서, 68-290-01 조항을 참조하십시오.
FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.
NOTE:
This unit was tested with shielded I/O cables on the peripheral devices. Shielded
cables must be used to ensure compliance with FCC emissions limits.
For more information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide on the Extron website.
Copyright
© 2014 Extron Electronics. All rights reserved.
Trademarks
All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks( RGBSystems, Inc. or Extron Electronics:
AVTrac, Cable Cubby, CrossPoint, eBUS, EDID Manager, EDID Minder, Extron, Flat Field, GlobalViewer, Hideaway, Inline, IPIntercom, IPLink, Key Minder, LockIt, MediaLink, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VersaTools, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, XTP Systems
(SM)
Registered Service Mark
AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS (Class D Ripple Suppression), DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), DriverConfigurator, DSPConfigurator, DSVP (Digital Sync Validation Processing), EQIP, FastBite, FOXBOX, Global Configurator, IP Intercom HelpDesk, LinkLicense, MAAP, MicroDigital, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Scope-Trigger, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, XTRA, ZipCaddy, ZipClip
: S3 Service Support Solutions
®
), registered service marks(SM), and trademarks(TM) are the property of
Registered Trademarks
Trademarks
(®)
(™)
Conventions Used in this Guide
Notifications
In this user guide, the following are used:
WARNING: Potential risk of severe injury or death. AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.
CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessuremineure.
ATTENTION:
Risk of property damage.
Risque de dommages matériels.
NOTE: A note draws attention to important information.
Software Commands
Commands are written in the fonts shown here:
^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C
[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]
E X!*X1&*X2)*X2#*X2!
CE
}
NOTE: For commands and examples of computer or device responses
mentioned in this guide, the character “0” is used for the number zero and “O” represents the capital letter “o”.
Computer responses and directory paths that do not have variables are written in the font shown here:
Reply from 208.132.180.48: bytes=32 times=2ms TTL=32 C:\Program Files\Extron
Variables are written in slanted form as shown here:
ping xxx.xxx.xxx.xxx —t SOH R Data STX Command ETB ETX
Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:
From the
Click the
File menu, select New.
OK button.
Specifications Availability
Product specifications are available on the Extron website, www.extron.com.
Contents
Introduction............................................................ 1
About the TLP Pro 720 and
TLP Pro 1020 Series ..............................................1
Features ..................................................................1
Application Diagram ................................................ 3
Installation Overview ........................................... 4
Panel Features ...................................................... 6
TLP Pro 720 Series and TLP Pro 1020 Series Front
Panel Features .......................................................6
TLP Pro 720M and TLP Pro 1020M Front Panel with
Bezel Removed ...................................................... 8
TLP Pro 720 Series and TLP Pro 1020 Series
Rear Panel Features ...............................................9
On-screen Menus ............................................... 15
Setup Menu ..........................................................15
Status Screen ...................................................15
Network Screen ................................................16
Display Screen ..................................................18
Audio Screen ....................................................18
Advanced Screen..............................................19
Touch Calibration Screen ...................................... 20
Mounting ............................................................... 24
Mounting the TLP Pro 720M and
TLP Pro 1020M ...................................................24
Rack Mounting ..................................................24
Wall Mounting the TLP Pro 720M and
TLP Pro 1020M ...............................................24
Furniture Mounting the TLP Pro 720M and
TLP Pro 1020M ...............................................26
Mounting the TLP Pro 720T and
TLP Pro 1020T ....................................................27
Desktop Mounting ............................................27
VESA Mounting ................................................. 29
Reference Material ............................................. 31
Reset Modes.........................................................31
Use Factory Firmware .......................................31
Reset All IP Settings .......................................... 32
Reset to Factory Defaults .................................. 32
Licensed Third-Party Software Used in the
Touchpanels ......................................................... 33
Configuration Software ..................................... 21
Configuration Software ..........................................21
Installing GUI Designer and
Global Configurator .......................................... 21
Using the Software ............................................22
TLP Pro 720 Series and TLP Pro 1020 Series
Web Pages ..........................................................22
Updating the Firmware ..........................................23
Downloading Firmware ......................................23
Updating Firmware Using the Touchpanel
Web Page ........................................................23
Updating Firmware Using
Global Configurator .......................................... 23
TLP Pro 720 Series and TLP Pro 1020 Series • Contents v
TLP Pro 720 Series and TLP Pro 1020 Series • Contents vi
Introduction
This guide describes the function, installation, and operation of the following Extron TLPPro720 Series and TLP Pro 1020 Series of Touchlink Pro Touchpanels:
z TLP Pro 720M
z TLPPro720T
z TLPPro1020M
z TLPPro1020T
Unless otherwise stated, the term TLP Pro refers to all four models. The terms TLPPro720 or TLPPro720 Series refer to the TLPPro720M and TLPPro720T models. The terms TLPPro1020 or TLPPro1020 Series refer to the TLPPro1020M and TLPPro1020T models.
The touchpanels are ideal for any AV applications requiring medium or large touchpanels with flexible mounting options and fully customizable interfaces.
This section provides an overview of these products:
z About the TLP Pro 720 and TLP Pro 1020 Series
z Features
z Application Diagram
About the TLP Pro 720 and TLP Pro 1020 Series
The TLP Pro 720 Series touchpanels have 7-inch screens with a resolution of 800x480.
z TLP Pro 720M is a wall-mount touchpanel.
z TLPPro720T is a tabletop touchpanel.
The TLP Pro 1020 Series touchpanels have 10-inch screens with a resolution of 1024x600.
z TLPPro1020M is a wall-mount touchpanel.
z TLPPro1020T is a tabletop touchpanel.
A range of mounting options are available (see Mounting on page23).
The screen layout is designed with the Extron GUI Designer software. The functions are assigned to the screen objects with the Extron Global Configurator Plus and Global Configurator Professional software. The user can define the graphics and the functions associated with those graphics, providing versatility and adaptability to the configuration and control of an AV system.
A motion sensor, light sensor, and a speaker provide sleep mode, auto dimming, and audible feedback.
Features
LCD touchscreen with 18-bit color depth
z 7-inch screen with 800x480 resolution (TLPPro720 Series)
z 10-inch screen with 1024x600 resolution (TLPPro1020 Series)
Faster processing and more memory — Allows for quicker configuration uploads and more storage for GUI pages.
Compatible with the full range of Extron IPL Pro and IPCP Pro control processors — allows easy integration into existing systems.
Power over Ethernet (PoE 802.3af, class3) compliance
over a single Ethernet cable, eliminating the need for a local power supply (power injector sold separately).
receives power and control
TLP Pro 720 Series and TLP Pro 1020 Series • Introduction 1
Built-in speakers — one speaker (TLP Pro 720 Series) or two (TLP Pro 1020 Series), with
improved audio performance provide audible feedback from button presses.
Light sensor — adjusts screen brightness as the ambient room lighting changes.
Configurable red and green status lights — indicate the availability or call status of a room.
System connection status indicator — the communication LED provides visual feedback if
the touchpanel is not communicating with a control processor.
Automatic clock synchronization — allows touchpanel to display the accurate time and date.
Energy-saving features
z Adjustable sleep timer puts touchpanel into sleep mode
z Motion detector wakes touchpanel
Mounting options for tilt models (TLP Pro 720T or TLP Pro 1020T):
z Sit on a tabletop — weighted base allows up to 45° of tilt.
z Threaded holes in baseplate allow for secure mounting to a table.
z Kensington lock support allows the touchpanels to be locked to a table or other flat surface.
z Supports the optional SMA-1 Swivel Mount Adapter.
z VESA FDMI Type D 100 mm mounting pattern standard can be used for VESA mounting.
Mounting options for wall-mount models (TLP Pro 720M or TLP Pro 1020M):
z Mount on a wall, lectern, or any flat surface.
z Rack mount.
Fully customizable using Extron control system software — GUI Designer combined with Global Configurator Plus and Global Configurator Professional.
Supports TouchLink for iPad and TouchLink for Web.
TLP Pro 720 Series and TLP Pro 1020 Series • Introduction 2
Application Diagram
Flat Panel Display
The application diagram below shows the TLP Pro 720M. The other touchpanels in this user guide can be used in similar configurations.
COM 1
G
Tx Rx RTSCTS
POWER
VOL
12V
VCG
--A MAX
COM 2
DIGITAL I/O
IPCP PRO 250
IR/S
S G
LAN
Digital Input
Relay
Extron IPCP Pro 250
IP Link Pro Control Processor
Ethernet
Motion Sensor
TCP/IP
Network
Shade Control
Ethernet/PoE
Doc
Tuner
1 2 3
VCRLaptop PC DVD
Cam
Display
On
Off
Mute
Room Control
0
Screen
Lighting
December 15, 2013 - 7:58 AM
Help
Volume
Tuner
Channel
Presets
321
654
987
Enter
Mute
Last
More Presets
System
Audio Control
Off
Extron
Extron TLP Pro 720M
7" Wall Mount
G
Tx Rx
1 2 3 4 G
RELAYS
eBUS
1 2 C
+V+S-SG
PWR OUT = 6W
TouchLink Pro Touchpanel
Blu-ray Player
PC
Laptop
RS-232
IR
STANDBY/ON
PQLS HDMI OPEN/CLOSE FL OFF
esc
F1 F2 F3 F4 F5 F6 F7 F8 F9 F10F11F12F13 F14F15 F16F17F18F19
_
~
+
!1@2#3$4%5^6&7*8(9)
fn home clear
-
delete
`
=
0
|\}]{
QWERTYUIOP
[
tab
:
ASDFGHJ
KL
;
caps lock
return
<,>.?
ZXCVBNM
/
shift
shift
alt
control
option command
commandoptioncontrol
page
=/
*
up
page
-
enddelete
7
8
9
down
+
5
4
6
2
1
3
0.
enter
SW4 HDMI
POWER
12V
0.5A MAX
INPUTS OUTPUT REMOTE
1
234
TALLY OUT
1234+V
1234G
Extron SW4 HDMI
RS-232 AUTOCONTACT
TxRx
Switcher
HDMI
HAE 100
USB
HDMI
WiFi
1234
HDMI
INPUT
HDMI
AUDIO FORMAT
POWER
S/PDIF
12V
0.4A MAX HDMI
OUTPUTS
Volume Control
Extron
HDMI OUTPUT AUDIO
EDID
ANALOG
STORE
ON
LR
ON
HAE 100
12
OFF
HDMI Audio De-Embedder
MPA 152 Plus
12V
0.7A MAX
INPUTS
POWER
L
R
OUTPUTS
8Ω / 4Ω
CLASS 2 WIRING
L
R
REMOTE
VCG
LR
10V
50mA
Extron
Extron MPA 152 Plus
Power Amplier
SM 3
Audio
MODEL 80
Full-Range Speakers
HDMI
Satellite Receiver
RS-232
PUSH PUSH
POWERGUIDE MENU RES480 480p 720p1080i 1080p
DIRECTV
DIRECTV HD
SELECT
HDMI
HDMI
FLAT PANEL
Figure 1. Application Diagram
TLP Pro 720 Series and TLP Pro 1020 Series • Introduction 3
Installation Overview
1. Before starting, download and install the latest versions of the following software:
Global Configurator Plus and Global Configurator Professional — for setting up
and configuring the control processor and touchpanel.
GUI Designer — for designing layouts for Extron TouchLink Pro touchpanels and third
party touch interfaces.
See Configuration Software on page 20.
2. Obtain the following network information from your network administrator:
DHCP status (On or Off). If DHCP is Off, you will also require
IP address
Subnet mask
Gateway
User name — by default these are either admin or user.
Passwords — by default these are either extron (for admin) or the field is left blank (for
user).
MAC address — make a note of the touchpanel MAC address.
3. Mount and cable the units:
ATTENTION:
Do not power on the touchpanels or control processors until you have read
the Attention notice on page 10 (12 VDC power supply) or on page 12 (power injector).
Ne branchez pas les écrans tactiles ou les contrôleurs avant d’avoir lu les mises
en garde page10 (source d’alimentation 12VCC) ou page12 (injecteur PoE).
Mount the units. There are several mounting options for TouchLink Pro touchpanels (see
Mounting on page 23).
Connect cables to the touchpanels. See TLP Pro 720 Series and TLP Pro 1020
Series Rear Panel Features (page 8).
Connect the power cords and power on all devices (see Power Connector on page9
or Network and Power Injector Connector on page 11).
4. Set up the Touchpanels for Network Communication:
Connect the PC that you will use for setup, the control processor, and the touchpanel to
the same Ethernet subnetwork.
Use the Setup Menu (see page 14) or the Toolbelt feature of Global Configurator Plus
and Global Configurator Professional to set the DHCP status and, if necessary, the IP address, subnet mask, gateway, and related settings for the touchpanel.
5. Configure the Touchpanels — the Global Configurator Plus and Global Configurator
Professional Help File and the GUI Designer Help File provide step-by-step instructions and detailed information. The Global Configurator Plus and Global Configurator Professional Help File includes an introduction to the software and sections on how to start a project and
configuration.
TLP Pro 720 Series and TLP Pro 1020 Series • Installation Overview 4
Panel Features
B
C
A
A
E
C
F
TLP Pro 720T TLP Pro 1020T
This section describes:
z TLP Pro 720 Series and TLP Pro 1020 Series Front Panel Features
z TLP Pro 720M and TLP Pro 1020M Front Panel with Bezel Removed
z TLP Pro 720 Series and TLP Pro 1020 Series Rear Panel Features
TLP Pro 720 Series and TLP Pro 1020 Series Front Panel Features
D
A
A
E
Extron
F
B
C
TLP Pro 720M TLP Pro 1020M
D
A
A
A
E
B
B
F
D
D
A
E
F
C
Figure 2. TLP PRO 720 Series and TLP PRO 1020 Series Front Panels
Status Lights
A
Motion Sensor
B
Speaker
C
Ambient Light Sensor
D
LCD Screen
E
Communication LED
F
TLP Pro 720 Series and TLP Pro 1020 Series • Panel Features 5
C
C
Status lights — one on each side can be programmed to provide system feedback.
A
z Light red or green
z Blink or light continuously
Motion sensor — detects motion between three to five feet from the touchpanel, and at
B
least 15° from the center axis.
z When no motion has been detected for a user-defined period of time, the touchpanel
enters sleep mode.
z When motion is detected by the sensor, the screen display is restored and active.
Speaker — is located below the screen and provides audible feedback for the user. The
C
TLPPro 720 Series touchpanels have a single speaker on the left side of the panel. The TLPPro1020 Series touchpanels have two speakers, one on each side of the panel.
DD
Figure 3. TLP PRO 720M Top View
Ambient light sensor — monitors ambient light level and adjusts screen brightness, based
D
on the settings configured using the setup menu (see page 14).
LCD screen — has a 800x480 resolution with a touch overlay (TLP Pro 720 Series) or
E
1024x600 resolution with a touch overlay (TLP Pro 1020 Series).
Communication LED — shows the configuration and connection status of the touchpanel:
F
z Unlit during normal operation (the touchpanel is configured and connected to an IP Link
Pro control processor).
z Blinks red if the touchpanel has been configured but is not connected to an IP Link Pro
control processor.
z Permanently lit if the touchpanel has not been configured and is not connected to an IP
Link Pro control processor.
The indicator can be toggled between enabled and disabled, using the setup menu (see page 14).
TLP Pro 720 Series and TLP Pro 1020 Series • Panel Features 6
TLP Pro 720M and TLP Pro 1020M Front Panel with Bezel Removed
Remove the front bezel by inserting the Extron removal tool into the slots on the bottom of the unit and separating the bezel from the touchpanel. The following additional features are concealed behind the bezel:
A
A
B
B
TLP Pro 720M TLP Pro 1020M
Figure 4. TLP Pro 720M and TLP Pro 1020M Front Panel with Bezel Removed
Bezel attachment points
A
The TLP Pro 720M has eight attachment points: two on each side, two on the top edge and two on the bottom edge.
The TLP Pro 1020M has ten attachment points: three on each side, two on the top edge and two on the bottom edge.
Menu button — activates the setup menu (see page14) and calibration screen (see
B
page19.
Reset button — initiates one of three reset modes for the unit (see Reset Modes on
C
page30).
Reset LED — indicates power status and reset status of the device (see Reset Modes on
D
page 30.
C
CDD
B
B
C
CDD
AA
TLP Pro 720 Series and TLP Pro 1020 Series • Panel Features 7
TLP Pro 720 Series and TLP Pro 1020 Series Rear Panel Features
A
B
C D
E
A
Extron
A
B
POWER 12 V
1.0 A MAX
TLP Pro 720T
I.T.E. 1T23
Patent(s) www.extron.com/patents
N15779
33-2455-01 A
LAN / PoE
B
A B
POWER 12 V
1.0 A MAX
TLP Pro 1020T
I.T.E. 1T23
Patent(s) www.extron.com/patents
N15779
33-2453-01 A
LAN / PoE
C D
E F
F
Figure 5. TLP Pro 720 Series and TLP Pro 1020 Series Rear Panels
Power Connector
A
Network and Power Injector Connector
B
Menu button
C
Reset button
D
Reset LED
E
VESA mounting holes
F
TLP Pro 720 Series and TLP Pro 1020 Series • Panel Features 8
Power connector (see figure 5, on the previous page)— power supplies must be
(5 mm) Max.
A
purchased separately.
TLP Pro 720T and TLP Pro 1020T — Connect a 12 VDC, 1.0 A power supply with DCplug to the rear panel power receptacle. Extron recommends using the PS 1210 P power supply (part number 70-778-01).
TLP Pro 720M and TLP Pro 1020M — Connect a 12 VDC, 1.0 A power supply with a captive screw connector to the rear panel receptacle. Ensure the connections have the correct polarity as shown below. Extron recommends using the PS 1210 C power supply (part number 70-775-01).
Ridges
AA
SECTION A–A
Output Cord
3/16"
External
Smooth
Power Supply
Ground all devices.
Power Receptacle
Captive Screw Connector
Ridged
– Return
+12 VDC input
Smooth
1A MAX
100-240V 50-60Hz
Power Supply
(12 VDC, 1 A max.,
Extron PS 1210C)
Figure 6. Power Supply Connection
WARNING: The two power cord wires must be kept separate while the power
supply is plugged in. Remove power before wiring.
AVERTISSEMENT : Les deux cordons d’alimentation doivent être tenus à l’écart
l’un de l’autre quand l’alimentation est branchée. Couper l’alimentation avant de faire l’installation électrique.
CAUTION: Risk of Explosion if battery is replaced by an incorrect type. Dispose of
used batteries according to the instructions.
ATTENTION
: Risque d’explosion. Ne pas remplacer la pile par le mauvais type de
pile. Débarrassez-vous des piles utilisées selon le mode d’emploi.
ATTENTION:
Do not power on the touchpanels or control processors until you have read
Ne branchez pas les écrans tactiles ou les contrôleurs avant d’avoir lu les mises
NOTES:
These touchpanels ship without a power supply. Either the 12 VDC power supply
If a 12 VDC and a PoE power supply are both connected to the touchpanel, the
the Attention notice on page 10 (12 VDC power supply) or on page 12 (power injector).
en garde page10 (source d’alimentation 12VCC) ou page12 (injecteur PoE).
or the power injector must be purchased separately.
power injector takes precedence. If a PoE power loss is detected, the touchpanel switches seamlessly to the 12 VDC supply without needing a system reboot.
TLP Pro 720 Series and TLP Pro 1020 Series • Panel Features 9
ATTENTION:
Always use a power supply provided by or specified by Extron. Use of an
unauthorized power supply voids all regulatory compliance certification and may cause damage to the supply and the end product.
Utilisez toujours une source d’alimentation fournie ou recommandée par Extron.
L’utilisation d’une source d’alimentation non autorisée annule toute conformité réglementaire et peut endommager la source d’alimentation ainsi que le produit final.
These products are intended for use with a UL Listed power source marked “Class 2”
or “LPS” and rated 12VDC, minimum 1.0 A. or 48 VDC (PoE), minimum 0.35 A.
Ces produits sont destiné à une utilisation avec une source d’alimentation listéeUL
avec l’appellation «Classe2» ou «LPS» et normée 12Vcc, 1,0A minimum ou 48Vcc (PoE), 0,35A minimum.
Extron power supplies are certified to UL/CSA 60950-1 and are classified as LPS
(Limited Power Source). Use of a non-LPS or unlisted power supply will void all regulatory compliance certification.
Les sources d’alimentation Extron sont qualifiées UL/CSA60950-1 et sont
classéesLPS(LimitedPowerSource). L’utilisation d’une source d’alimentation non­listée ou non-listéeLPS annulera toute certification de conformité réglementaire.
Unless otherwise stated, the AC/DC adapters are not suitable for use in air handling
spaces or in wall cavities. The power supply is to be located within the same vicinity as the Extron AV processing equipment in an ordinary location, Pollution Degree 2, secured to the equipment rack within the dedicated closet, podium, or desk.
Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour une
utilisation dans les espaces d’aération ou dans les cavités murales. La source d’alimentation doit être située à proximité de l’équipement de traitement audiovisuel dans un endroit ordinaire, avec un degré2 de pollution, fixé à un équipement de rack à l’intérieur d’un placard, d’une estrade, ou d’un bureau.
The installation must always be in accordance with the applicable provisions of
National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical Code part 1, section 16.
Cette installation doit toujours être en accord avec les mesures qui s’applique au
National Electrical Code ANSI/NFPA70, article725, et au Canadian Electrical Code, partie1, section16.
The power supply shall not be permanently fixed to the building structure or similar
structure.
La source d’alimentation ne devra pas être fixée de façon permanente à une structure
de bâtiment ou à une structure similaire.
The length of the exposed wires in the stripping process is critical. The ideal length is
3/16 inches (5 mm). If they are any longer, the exposed wires may touch, causing a short circuit between them. If they are any shorter, the wires can be easily pulled out even if tightly fastened by the captive screws.
La longueur des câbles exposés est primordiale lorsque l’on entreprend de les
dénuder. La longueur idéale est de 5mm (3/16inches). S’ils sont un peu plus longs, les câbles exposés pourraient se toucher et provoquer un court circuit. S’ils sont un peu plus courts, ils pourraient sortir, même s’ils sont attachés par les vis captives.
Do not tin the wire leads before installing into the connector. Tinned wires are not as
secure in the connector and could be pulled out.
Ne pas étamer les conducteurs avant de les insérer dans le connecteur. Les câbles
étamés ne sont pas aussi bien fixés dans le connecteur et pourraient être retirés.
TLP Pro 720 Series and TLP Pro 1020 Series • Panel Features 10
Network and Power Injector Connector (see figure 5)— is on the right side of the
To network switchTo touchpanel
B
recessed area.
Connect the touchpanel to the LAN using a twisted pair cable, terminated with an RJ-45 connector. Use a straight-through Ethernet cable to connect the panel to a switch or router. Use a crossover cable to connect the panel directly to a computer.
An Extron IPL Pro Control Processor must also be connected to the same network domain as the TouchLink Pro touchpanel. See the www.extron.com for a list of suggested models.
The network port has two LEDs. The green LED lights steadily to indicate that the touchpanel is connected correctly to a network. The yellow LED flashes to indicate that data is being passed to or from the touchpanel.
The connector can also be used with a PoE power injector (not provided).
ATTENTION:
The touchpanels can use a 12 VDC desktop power supply and is also Power
over Ethernet (PoE 802.3af, class3) compliant. Do not connect either power supply before reading the Attention notifications on page 10 or page 12.
Les écrans tactiles peuvent utiliser une source d’alimentation externe 12 Vcc, et
sont également compatible avec l’alimentation POE via Ethernet (PoE802.3af, classe 3). Ne branchez pas de sources d’alimentation externes avant d’avoir lu les mises en garde dans la section «PowerSupply» sur page10 ou page 12.
To use a PoE power injector — connect a straight-through Ethernet cable to the power supply and a switch or router. This cable carries network information from the switch or router to the power supply input. A second straight-through cable carries the network information and 48VDC from the power supply to the touchpanel. Connect the IEC power cord to a convenient 100 VAC to 240 VAC, 50-60 Hz power source.
The figure below shows the Extron XTP PI 100. Your power injector may look different.
100-240V ~ 50-60Hz
0.4A MAX
XTP
XTP PWR
PWR
Figure 7. Connecting the Power Injector
CAUTION: Risk of Explosion if the battery is replaced by an incorrect type. Dispose
of used batteries according to the instructions.
ATTENTION
: Risque d’explosion. Ne pas remplacer la pile par le mauvais type de
pile. Débarrassez-vous des piles utilisées selon le mode d’emploi.
TLP Pro 720 Series and TLP Pro 1020 Series • Panel Features 11
ATTENTION:
The touchpanels are intended for connection to a Power over Ethernet circuit for
intra-building use only and are considered to be part of a Network Environment 0 per IEC TR62101.
Les écrans tactiles sont conçu pour une connexion à un circuit PoE pour une
utilisation intérieure seulement et est considéré comme faisant partie d’un environnement réseau 0 par IECTR62101.
Always use a power supply provided by or specified by Extron. Use of an
unauthorized power supply voids all regulatory compliance certification and may cause damage to the supply and the end product.
Utilisez toujours une source d’alimentation fournie ou recommandée par Extron.
L’utilisation d’une source d’alimentation non autorisée annule toute conformité réglementaire et peut endommager la source d’alimentation ainsi que le produit final.
These products are intended for use with a UL Listed power source marked “Class 2”
or “LPS” and rated 12VDC, minimum 1.0 A. or 48 VDC (PoE), minimum 0.35 A.
Ces produits sont destiné à une utilisation avec une source d’alimentation listéeUL
avec l’appellation «Classe2» ou «LPS» et normée 12Vcc, 1,0A minimum ou 48Vcc (PoE), 0,35A minimum.
Extron power supplies are certified to UL/CSA 60950-1 and are classified as LPS
(Limited Power Source). Use of a non-LPS or unlisted power supply will void all regulatory compliance certification.
Les sources d’alimentation Extron sont qualifiées UL/CSA60950-1 et sont
classéesLPS(LimitedPowerSource). L’utilisation d’une source d’alimentation non­listée ou non-listéeLPS annulera toute certification de conformité réglementaire.
Unless otherwise stated, the AC/DC adapters are not suitable for use in air handling
spaces or in wall cavities. The power supply is to be located within the same vicinity as the Extron AV processing equipment in an ordinary location, Pollution Degree 2, secured to the equipment rack within the dedicated closet, podium, or desk.
Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour une
utilisation dans les espaces d’aération ou dans les cavités murales. La source d’alimentation doit être située à proximité de l’équipement de traitement audiovisuel dans un endroit ordinaire, avec un degré2 de pollution, fixé à un équipement de rack à l’intérieur d’un placard, d’une estrade, ou d’un bureau.
Power over Ethernet (PoE) is intended for indoor use only. It is to be connected only
to networks or circuits that are not routed to the outside plant or building.
L’alimentation via Ethernet (PoE) est destinée à une utilisation en intérieur uniquement.
Elle doit être connectée seulement à des réseaux ou des circuits qui ne sont pas routés au réseau ou au bâtiment extérieur.
The installation must always be in accordance with the applicable provisions of
National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical Code part 1, section 16.
Cette installation doit toujours être en accord avec les mesures qui s’applique au
National Electrical Code ANSI/NFPA70, article725, et au Canadian Electrical Code, partie1, section16.
The power supply shall not be permanently fixed to the building structure or similar
structure.
La source d’alimentation ne devra pas être fixée de façon permanente à une structure
de bâtiment ou à une structure similaire.
TLP Pro 720 Series and TLP Pro 1020 Series • Panel Features 12
Menu button (see figure 5)— activates the setup menu (see the following page) and
C
Calibration screen (see page19).
Reset button (see figure 5)— initiates one of three reset modes for the unit (see Reset
D
Modes on page30).
Reset LED (see figure 5)— indicates power status and reset status of the device (see
E
Reset Modes on page 30).
VESA mounting holes (4) (see figure 5)— for use with the Extron LPVM-1 (see VESA
F
Mounting on page 28).
TLP Pro 720 Series and TLP Pro 1020 Series • Panel Features 13
On-screen Menus
On-screen menus allow initial configuration of the TLP Pro 720 series and TLP Pro 1020 series:
z Setup Menu
z Calibration Screen
Setup Menu
To open the setup menu, press the Menu button. For the TLP Pro 720T and TLP Pro 1020T, the Menu button is located on the rear panel (see figure 5, C on page 8). For the TLPPro720M and TLP Pro 1020M, the Menu button is located on the front panel and the bezel must be removed first (see figure 4, B on page 7).
The menus open at the Status screen. There are five different screens (Status, Network,
Display, Audio, and Advanced). These can be selected by pressing the appropriate button in
the navigation panel at the top of the screen. The button for the selected screen is yellow; the buttons for the remaining screens are black.
There is also a red and saves any changes and closes the menu screens.
In this section, the figures will show the screens for the TLP Pro 720M. The screens for the other touchpanels are similar.
Exit button in the top right corner of the screen. Pressing this button applies
Status Screen
Figure 8. Status Screen
The Status screen is a read-only screen that provides basic information about the touchpanel. Each of the other four panels shows a summary of the information on the other screens. Pressing any of the panels opens the corresponding screen in exactly the same way as pressing the buttons in the top navigation panel.
The bubble in the Network panel lights green when there is a network connection or amber if there is no connection. The bubble in the Advanced panel lights green when a control processor is connected or amber if none is connected.
Status
Model: TLP Pro 720M
Part Number: 60-1394-02
Firmware Version:
PoE Status: On
Network
Info
1.00
Display Audio Advanced Exit
Network
IP Address: DHCP: Host Name:
Master Volume: Master Mute: Off
192.168.254.251 Off TLP-AB-CD-EF
Audio
99
Resolution: Project: Sleep Timer:
Controller IP: N/A Project Size: N/A
Display
Advanced
800x480 N/A 5 Minutes
TLP Pro 720 Series and TLP Pro 1020 Series • On-screen Menus 14
Network Screen
Verify with your network administrator whether the IP address for the touchpanel is assigned by Dynamic Host Configuration Protocol (DHCP) or set manually. If they are set manually, you need to obtain an IP address, a subnet mask, a gateway address, and a Domain Name Server (DNS) IP address from the network administrator.
Status
Host Name:DNS Primary:
IP Address:
Subnet Mask:
Gateway:
Network
TLP-AB-CD-EF
192.168.254.251
255.255.255.0
0.0.0.0
Display Audio Advanced Exit
DHCP
On Off
127.0.0.1
Domain Name:
MAC Address:
00-05-A6-AB-CD-EF
Revert Apply
Figure 9. Network Screen
1. If IP addresses are assigned by DHCP, press On. The selected button is highlighted in
yellow. If DHCP is selected, you will only be able to set the Host Name and the DNS IP address. All other values are set by the DHCP server.
If IP addresses are assigned manually, press Off. When DHCP is Off, all values can be edited.
2. Edit the Host Name by pressing that button. A keypad opens:
Figure 10. Alphanumeric Keypad
z Use the keypad to enter a new name, which appears in the Host Name text box.
z Use the backspace character ( ) to delete existing characters.
z The right and left arrows move the cursor inside the Host Name text box.
z Click the Shift key to toggle between upper and lower case letters.
z Press Enter to save the new name.
TLP Pro 720 Series and TLP Pro 1020 Series • On-screen Menus 15
3. If DHCP is disabled, set the unit IP address, subnet mask, gateway address, and DNS
server address.
a. Press the button for the address to be edited. A screen opens, showing the address
and a numerical keypad.
IP Address
192 168 254 251
Clear
1
4
7
Back
3
2
6
5
98
0
OK
Cancel
Figure 11. Numeric Pad for Setting IP Addresses
b. Press Clear to remove the old address. If you start typing without pressing Clear, the
first octet is over-written and the other octets remain the same.
c. Press any octet button to highlight and start editing it.
d. Enter the 3-digit value for that octet (leading zeroes in the octet are ignored).
NOTE: Octets can have any value between 0 and 255. If you attempt to enter
an invalid number, for example 892, you are able to enter the 89 but the 2 cannot be entered.
Click Back to delete the last digit. If no value has been entered for the selected octet, pressing Back moves the cursor back to the previous octet and deletes the last digit of that octet.
e. Press the next octet button and enter a value.
f. Repeat steps c-f until values have been entered for all four octets.
g. Press OK to save the changes and return to the Network screen or press Cancel to
return to the Network screen without saving the changes.
4. If you have changed any of the values in the Network screen, the
background color of the button changes to blue. Press Apply to apply
0.0.0.10
the new values or press Revert to return to the previous values without saving the changes. The button returns to gray.
If you have not made any changes, the
Apply and Revert buttons are grayed out.
TLP Pro 720 Series and TLP Pro 1020 Series • On-screen Menus 16
Display Screen
Status
Network
Sleep Timer
Display Audio Advanced Exit
Auto Brightness
On Off
2 3 4
Minutes
On Off
Figure 12. Display Screen
The Display screen allows you to set the Sleep Timer, Auto Brightness, LCDBrightness, and Wake on Motion.
z The Sleep Timer determines how long the panel will be inactive before it enters sleep
mode, when the screen goes dark to save power — toggle between On and Off. If the sleep timer is On, use the arrows to adjust the value between 1 and 120 minutes.
z Auto Brightness — provides a suitable amount of backlighting that is automatically
calculated from the amount of ambient light detected by the light sensor (see figure 2, D, on page 5).
z LCD Brightness — allows you to adjust the screen brightness, using the slider control.
z Wake on Motion — activates the panel from Sleep mode when motion is detected near the
unit. Toggle between On and Off.
LCD Brightness
050100
Wake on Motion
On Off
Audio Screen
Status
Network
Master
100
50
0
Figure 13. Audio Screen
On the Audio screen, use the slider controls to adjust the Master, Click, and Sound volume settings.
z Master volume sets the maximum volume for all the other sound volume settings. For
example, if the master volume is set to 80 (80 percent of maximum), even when the Sounds volume is set to 100, it is equivalent to only 80 percent of maximum.
z Click sets the volume for audible feedback that accompanies events such as a screen
button being pressed.
z Sounds sets the volume of audio from any audio file playback.
Display Audio Advanced Exit
Click
100
50
0
Sound
100
50
0
TLP Pro 720 Series and TLP Pro 1020 Series • On-screen Menus 17
Advanced Screen
Status
Touchpanel Name: Controller Name: Controller IP:
------------------------------------------------------------­Global Configurator Project
Name:NorthHall Version: 01.00.1383 Creation Date:3/13/2014 2:48:20 PM Revision Date:3/14/2014 4:15:45 PM
Network
System
TLP-AB-CD-EF IPCP 505 - North Hall
192.168.254.11
Menu PIN
Off ChangeOn
Display Audio Advanced Exit
Name: Resolution: Creation Date:
Revision Date: Version:
Project Size: 12 MB
Project Usage: 0%
GUI Project
Jet Video Conference System 800x480 2/12/2014
03/12/2014
01.00.16
115 MBStorage Size:
Communication LED
Enable Disable
Figure 14. Advanced Screen
System and GUI Project Panels
These panels are read only, providing information about the system, the Global Configurator Project, and the GUIDesigner Project.
Menu PIN
The PIN setup options allow you to enable, disable, or change the setup menu PIN. The PIN is a 4-digit number. Each digit can have any value from 0-9.
1. Select the first digit of the PIN. When selected, it is highlighted in yellow.
IP Address
2 3 41
21 3
Back
456
8
7
9
0
Cancel
Figure 15. Numeric Keypad for Setting PIN
2. Press a number on the keypad. That number appears in the PIN.
3. Repeat steps 1 and 2 for the other 3 digits.
4. The title bar changes to Confirm New Menu Pin.
5. Enter the PIN a second time. When the PIN entered on the second occasion matches the
PIN entered on the first occasion, the PIN is set and the dialog closes.
Communication LED
The LED can be enabled or disabled.
TLP Pro 720 Series and TLP Pro 1020 Series • On-screen Menus 18
Calibration Screen
Figure 16. Calibration Screen
1. Press and hold down the Menu button for at least 3 seconds.
2. Release the button. The calibration screen opens to show cross-hairs.
3. Follow the on-screen instructions until all five sets of cross hairs have been calibrated (one in
4. The touchpanel exits the calibration screen once the calibration process is completed.
5. Reattach the bezel.
Touch crosshair to calibrate
800 x 480
For the TLP Pro 720T and TLP Pro 1020T, the Menu button is located on the rear panel (see
figure 5,
For the TLPPro720M and TLP Pro 1020M, the Menu button is located on the front panel and the bezel must be removed first (see figure 4,
each corner and a fifth in the center of the screen).
on page 8).
C
on page 7).
B
TLP Pro 720 Series and TLP Pro 1020 Series • On-screen Menus 19
Configuration Software
This section of the user guide provides information about:
z Configuration Software
z TLP Pro 720 Series and TLP Pro 1020 Series Web Pages
z Updating the Firmware
Configuration Software
Designing a graphical user interface (GUI) for the TouchLink Pro touchpanel takes two steps:
1. Design the layout of the screen text and graphics using GUI Designer.
2. Assign functions to the text and graphics using Global Configurator Plus and Global
Configurator Professional.
The user interface of the touchpanel is designed with GUI Designer software, which is a Windows-based application. You can either customize an existing template or create an entirely new interface. GUIDesigner offers several templates.
After the user interface has been designed on a PC, the project is saved, built, and imported into Global Configurator, where the appropriate control functions are assigned to the text and graphic items of the interface. After assigning the control functions, the project is rebuilt and uploaded to the control processor and touchpanel.
The GUI Designer and the Global Configurator Plus and Global Configurator Professional programs provide versatility and adaptability for configuration and control of an AV system as it grows and evolves.
Installing GUI Designer and Global Configurator
NOTE: Use GUIDesigner and Global Configurator Plus and Global Configurator
Professional to configure the TLP Pro touchpanel.
Both GUI Designer and Global Configurator can be downloaded from the Extron website. Select the Download tab and click the Software option in the sidebar at the left.
GUI Designer — Click the instructions.
Global Configurator — Ensure you are downloading Global Configurator Plus and GlobalConfigurator Professional. Click the on-screen instructions.
NOTE: You need an Extron Insider account to run Global Configurator. To obtain one,
contact the Extron Sales Department.
TLP Pro 720 Series and TLP Pro 1020 Series • Configuration Software 20
Download button next to the program and follow the on-screen
Download button next to the program and follow the
Using the Software
Extron Electronics
GUI Designer
Use the GUI Designer software to design the screen layout for the touchpanel. See the GUIDesigner Help file for step-by-step instructions and more detailed information.
Global Configurator
Use the Global Configurator software to set up and configure the control processor and the touchpanel. See the Global Configurator Plus and Global Configurator Professional Help File for step-by-step instructions and more detailed information. The Global Configurator Plus and Global Configurator Professional Help File also includes an introduction to the software and sections on how to start and configure a project.
TLP Pro 720 Series and TLP Pro 1020 Series Web Pages
To access the touchpanel default web pages, enter the IP address of the unit into the web browser of a PC connected to the same subnet. There is a single, read-only page that provides general and network information about
A dialog opens asking for your user name and password. By default, the user name is and the password is extron (both user name and password are all lower case).
The single page provides general and network information about the unit. It also allows you to upgrade the unit firmware.
Use the Setup Menu (see page 14) or the Toolbelt feature of Global Configurator to configure the touchpanel network settings.
Figure 17 shows the TLP Pro 1020T web page. The web page for the other touchpanels is similar.
®
admin
General Status
Model Name: TLP Pro 1020 T
Description:TouchLink Pro Ta bletop
Part Number: 60-1392-01
Firmware Version: 1.00
Date: Monday, May 27, 2013
Time: 7:58 PM
POE:On
Up Time: 0 day(s) 1 hour(s) 23 minute(s)
License Information
System Devices
Device Name Part Number Hostname/IP
Firmware Upgrades
Firmware:
IP
DHCP: Off
Host Name: TLP-Pro-1020T-0B-37-38
IPv4 IP Address: 192-168-254-251
DNS (IP): 127.0.0.1
Gateway IP: 0.0.0.0
Subnet Mask: 255.255.255.0
Mac Address: 00-05-A6-XX-XX-XX
Browse Upload
Project
No Project Configured
Figure 17. TLP Pro 1020T Web Page
TLP Pro 720 Series and TLP Pro 1020 Series • Configuration Software 21
Updating the Firmware
Firmware for both touchpanels can be upgraded using the Toolbelt feature of GlobalConfigurator or the touchpanel web page. Before starting, consult your IT team and ensure that the touchpanel has a unique IP address.
Downloading Firmware
1. Power on a computer that is connected to the same network as the touchpanel.
2. On the Extron website, click Download in the menu bar along the top of the page (see
figure18,
2
2
1
).
11
3
3
Figure 18. Firmware Download Center
3. Click Firmware in the menu bar in the left side bar (
4. Click the letter T from the list of letters (
5. Scroll down the page until you find the firmware for your model.
6. Click Release Notes for more information about the program.
7. Click Download.
8. Follow the onscreen instructions to download the program. Make a note of where the
firmware is stored on the PC.
3
).
2
).
Updating Firmware Using the Touchpanel Web Page
1. If you have not already done so, download the firmware file to a computer on the same
network as the touchpanel (see the previous section).
2. Open the touchpanel Web page (see the previous page).
Figure 19. Touchpanel Web Page: Firmware Uploader
3. Click Browse and navigate to the firmware location.
4. Click Upload. The firmware file is uploaded to the touchpanel. Follow the on-screen
instructions.
Updating Firmware Using Global Configurator
For complete information about using the Toolbelt feature of Global Configurator Plus and Global Configurator Professional to update the touchpanel firmware, see the software help file.
TLP Pro 720 Series and TLP Pro 1020 Series • Configuration Software 22
Mounting
This section outlines the various options for:
z Mounting the TLP Pro 720M and TLP Pro 1020M
z Rack Mounting
z Wall Mounting the TLP PRO 720M and TLP Pro 1020M
z Furniture Mounting the TLP PRO 720M and TLP Pro 1020M
z Mounting the TLP Pro 720T and TLP Pro 1020T
z Desktop Mounting
z VESA Mounting
Mounting the TLP Pro 720M and TLP Pro 1020M
Rack Mounting
Underwriters Laboratories Guidelines for Rack Mounting
The following Underwriters Laboratories (UL) guidelines are relevant to the safe installation of these products in a rack:
Elevated operating ambient temperature — If the unit is installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient temperature. Therefore, install the equipment in an environment compatible with the maximum ambient temperature (Tma: +122 °F, +50 °C) specified by Extron.
Reduced air flow — Install the equipment in the rack so that the equipment gets adequate air flow for safe operation.
Mechanical loading — Mount the equipment in the rack so that uneven mechanical loading does not create a hazardous condition.
Circuit overloading — Connect the equipment to the supply circuit and consider the effect that circuit overloading might have on overcurrent protection and supply wiring. Give appropriate consideration to the equipment nameplate ratings when addressing this concern.
Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (such as the use of power strips).
Rack Mounting the TLP Pro 720M and TLP Pro 1020M
These touchpanels can be mounted in any standard 19-inch equipment rack, using the optional rack mounting kit.
z TLP Pro 720M: RM 710M kit
z TLP Pro 1020M: RM 1000M kit
Follow the instructions provided with the kit.
Wall Mounting the TLP Pro 720M and TLP Pro 1020M
Using a Wall Box
The touchpanels can be mounted using the following optional wall boxes:
z TLP Pro 720M: BB 710 or EWB 710 kits
TLP Pro 720 Series and TLP Pro 1020 Series • Mounting 23
z TLP Pro 1020M: BB 1000 or EWB 1000 kits
Follow the instructions provided with the kit.
Without a Wall Box
The touchpanels can also be mounted directly into drywall, without a kit.
ATTENTION:
Do not install the TLP Pro 720M or the TLP Pro 1020M in a fire resistant rated wall or
partition assembly.
Ne pas installer le TLP Pro 720M ou le TLP Pro 1020M dans un mur résistant au feu
ou une cloison.
The following steps show how to wall-mount theTLP PRO 720M. Furniture-mounting is similar.
1. Determine the best location for the touchpanel and, using the template provided, mark the
wall and cut a hole:
z TLP Pro 720M — 7.5 inches (19.05cm) wide x 5.81 inches (14.76 cm) high
z TLP Pro 1020M — 10.06 inches (25.55cm) wide x 6.98 inches (17.73 cm) high
2. Remove the bezel, using the Extron removal tool.
3. Ensure that all the locking arms are flush with the unit and check that the touchpanel can fit
into the hole. If necessary, use a rasp or a coarse file to enlarge the hole.
4. Run the network and video cables inside the wall to the hole, leaving enough slack in the
cables to connect them to the back of the touchpanel.
5. Plug the cables into the rear panel connectors (see pages 8 - 13).
z Connect the LAN port to the network with a straight-through cable, providing both a
network connection and power from a PoE power supply.
z Optional: Extron recommends using the PoE power supply provided. However, the
LAN port may be used as a network-only connection. Connect a 12 VDC, 1.0A power supply (not provided) to the 2-pole captive screw power input. See the Attention on page 10 for very important information about power supplies.
6. Push excess cables into the wall cavity.
Bezel snaps to unit (2 tabs on each side).
Locking arm (4)
Tighten screws to rotate locking arms.
Figure 20. Secure the TLP Pro 720M to a Wall with Locking Arms
TLP Pro 720 Series and TLP Pro 1020 Series • Mounting 24
7. Ensure the locking arms are flush with top and bottom of the touchpanel and fit the
(2 tabs on each side).
touchpanel into the hole.
z TLP Pro 720M — four locking arms, two at the top and two at the bottom.
z TLP Pro 1020M — five locking arms, two at the top and three at the bottom.
8. Use a Phillips head screwdriver to tighten the locking arm screws. As the screws tighten,
the locking arms rotate into position behind the wall and hold the unit in place. Do not overtighten the screws as this can damage the locking arms or the wall.
9. If required, perform the initial setup configuration (see page 14).
10. Replace the bezel by pressing the catches on the bezel into the corresponding holes on the
front of the panel.
Furniture Mounting the TLP Pro 720M and TLP Pro 1020M
These touchpanels can be mounted into the surface of a lectern or other furniture as follows:
Bezel snaps to unit
Cut hole for mounting unit.
Secure unit with
Drill pilot holes for mounting screws (4).
mounting screws (4).
Figure 21. Mounting the TLP Pro 720M on a Lectern
1. Determine the best location for the touchpanel and, using the templates provided, mark the
lectern and cut a hole:
z TLP Pro 720M — 7.5 inches (19.05cm) wide x 5.81 inches (14.76 cm) high
z TLP Pro 1020M — 10.06 inches (25.55cm) wide x 6.98 inches (17.73 cm) high
2. Remove the bezel from the touchpanel.
3. Ensure all the locking arms are flush with the unit and check that the touchpanel can fit into
the hole. If necessary, use a rasp or a coarse file to enlarge the hole.
4. With the touchpanel in position, mark four holes for the screws that will secure the unit to the
lectern.
5. Remove the touchpanel and, if required, drill four pilot holes into the lectern.
6. Run the network cable to the lectern and through the mounting hole, leaving enough slack
to connect it to the back of the touchpanel.
7. Plug the cables into the rear panel connectors (see pages 8 - 13).
Connect the LAN port to the network with a straight-through cable, providing both a network connection and power from a power injector.
Optional: Extron recommends using the power injector provided. However, the LAN port may be used as a network-only connection. Connect a 12VDC, 1.0 A power supply (not provided) to the 2-pole captive screw power input. See the Attention on page 10 for very important information about power supplies.
TLP Pro 720 Series and TLP Pro 1020 Series • Mounting 25
8. Push excess cable into the lectern.
Mounting Holes (2)
9. Ensure the locking arms are flush with top and bottom of the touchpanel and fit the
touchpanel into the hole.
z The TLP Pro 720M has four locking arms, two at the top and two at the bottom.
z The TLP Pro 1020M has five locking arms, two at the top and three at the bottom.
10. Secure the touchpanel to the lectern with four #4 screws (not provided), using the pilot holes
drilled in step 5.
11. Replace the bezel by pressing the catches on the bezel into the corresponding holes on the
front of the panel.
Mounting the TLP Pro 720T and TLP Pro 1020T
Desktop Mounting
Placement without a Mounting Kit
Both the TLP Pro 720T and TLP Pro 1020T have stands that allow them to be placed on a desktop.
Both units can be secured to the desktop using screws. Figure 22 shows the base of the TLPPro720T, but the base of the TLP Pro 1020T is similar.
Figure 22. TLP Pro 720T Base (Bottom View), Showing Mounting Holes
1. Mark the location of two holes, 3.07inches (78 mm) apart. This measurement is the same
for both the TLP Pro 720T and the TLPPro1020T.
2. Drill two holes through the desktop from underneath.
3. Attach the touchpanel, using two #8 wood screws through the desktop from underneath
into the two holes in the base.
TLP Pro 720 Series and TLP Pro 1020 Series • Mounting 26
Placement with a Kensington Security Lock
Kensington Security Slot
ve
Figure 23. TLP Pro 720T Base, Showing Kensington Security Slot
For added security, attach a Kensington Security Lock (not provided) to the metal-reinforced slot on the rear edge of the base. Figure 23 shows the rear edge of the TLP Pro 720T base, but the TLP Pro 1020T base is very similar.
Follow the instructions that are provided by the manufacturer to install the lock.
SMA-1 swivel mount adapter
Both touchpanels can also be mounted with the optional Extron SMA-1 swivel mount adapter, which allows them to be mounted permanently and swivel up to 180° in either direction.
Notches to Remo Back Cover (4)
Notch to Remove Base Cover (2)
Figure 24. Remove the Back and Base Covers
1. Remove the back cover and base cover, using the provided Extron removal tool. There are
two notches on each side of the back cover and two notches on the back edge of the base cover.
NOTE: You must remove the back cover before you can remove the base cover.
TLP Pro 720 Series and TLP Pro 1020 Series • Mounting 27
Locking Screw
Locking Plate
Figure 25. Locking Plate and Locking Screw
ws (4)
2. Remove the screw holding the locking plate at the bottom of the base. This releases the
weight, which can be removed from the top of the base, leaving the mounting hole that will fit over the conduit of the SMA-1.
3. Attach the conduit, insulation disk, and swivel disk and configure the set screws to allow for
the degree of swivel that is required (see the SMA-1 Swivel Mount Adapter Kit User Guide, available at www.extron.com).
4. Place the mounting hole in the base over the conduit of the SMA-1.
5. Secure the unit with the backing plate and locking nut as described in the SMA-1 Swivel
Mount Adapter Kit User Guide.
VESA Mounting
Removing the base
1. Remove the back cover and base cover using the Extron removal tool, as described in
SMA-1 swivel mount adapter on the previous page.
2. If necessary, cut the zip tie holding the twisted pair cables to the touchpanel base.
3. If necessary, remove the cables from the cable runway in the base.
VESA Mounting Holes (4)
Figure 26. TLP Pro 720T Rear View
4. Remove the four spanner drive security screws holding the hinges to the touchpanel.
NOTE: The spanner drive screws holding the hinges require a #6 spanner bit or #6
spanner head screwdriver (not provided).
5. Lift the TLP away from the base.
Spanner Drive Security Scre
Hinges
Cable Runway
TLP Pro 720 Series and TLP Pro 1020 Series • Mounting 28
VESA mounting the TLP Pro 720T and TLP Pro 1020T
1. If necessary, connect the cables and use a zip tie to secure them to the back of the
touchpanel.
2. Secure a VESA D 75 mm mount kit to the back of the touchpanel Follow the instructions
provided with the mounting kit.
TLP Pro 720 Series and TLP Pro 1020 Series • Mounting 29
Reference Material
This section describes:
z Reset Modes
z Licensed Third-Party Software Used in the Touchpanels
Reset Modes
The TLP Pro 720 Series and TLP Pro 1020 Series touchpanels have three reset modes that are initiated by pressing the Reset button:
z Use Factory Firmware
z Reset All IP Settings
z Reset to Factory Defaults
The Reset button on the TLPPro720M or TLPPro1020M, is found on the front panel after removing the bezel see figure 4 on page 7). The Reset button for the TLP Pro 720T or TLPPro1020T is found on the rear panel (see figure 5 on page 8).
Use Factory Firmware
Activation
To start the Use Factory Firmware reset mode and replace firmware:
1. On the touchpanel, hold down the recessed Reset button while applying power to the unit.
2. When power is restored, the Power LED lights. Hold the Reset button for a further two
seconds before releasing it. The touchpanel enters factory firmware mode, and the LED flashes quickly.
3. Upload new firmware to the unit as desired (see Updating the Firmware on page 22).
NOTE: After a User Factory Firmware reset is performed, update the touchpanel
firmware to the latest version. Do not operate the touchpanel firmware version that results from the reset. This mode temporarily resets the unit to factory default firmware until the user updates the firmware or power is recycled. If you want to use the factory default firmware, you must upload that version again (see
Updating the Firmware on page 22)
Result
The unit continues to run factory-installed firmware until you update the firmware or power is cycled to the unit, which then reboots with the last loaded version of the firmware. The touchpanel reverts to the factory default firmware. Event scripting does not start if the unit is powered on in this mode. All user files and settings such as drivers, adjustments, and IP settings are maintained.
.
NOTE: To return the unit to the firmware version that was running prior to the reset,
cycle power to the unit.
TLP Pro 720 Series and TLP Pro 1020 Series • Reference Material 30
Purpose and Notes
Use this mode to temporarily boot up the unit with factory installed firmware for a single power cycle in the event that a firmware update has failed or if incompatibility issues arise with user­loaded firmware.
NOTE: User-defined web pages may not work correctly if you are using an earlier firmware
version.
Reset All IP Settings
Activation
To reset all IP settings:
1. Hold down the Reset button for about 6 seconds until the Power LED blinks twice (once at 3
seconds and again at 6 seconds).
2. Release and press Reset momentarily (for <1 second) within 1 second. Nothing happens if
the momentary press does not occur within 1 second.
Result
Reset All IP Settings mode:
z Sets the IP address back to factory default (192.168.254.251).
z Sets the subnet back to factory default (255.255.255.0).
z Sets the default gateway address to the factory default (0.0.0.0).
z Sets all other IP settings, addresses, and domain and host names back to factory default.
z Turns DHCP off.
Purpose and Notes
Reset All IP Settings mode enables you to reset IP settings to factory defaults.
Reset to Factory Defaults
Activation
To reset the unit to all factory default settings:
1. Hold down the Reset button for about 9 seconds until the Power LED blinks three times
(once at 3 seconds, again at 6 seconds, and again at 9 seconds).
2. Release and press Reset momentarily (for <1 second) within 1 second. Nothing happens if
the momentary press does not occur within 1 second.
Result
Reset to Factory Defaults mode performs a complete reset to factory defaults (except the firmware).
z Does everything Reset All IP Settings mode does.
z Removes touchpanel user interface layout and configurations.
Purpose and Notes
Reset to Factory Defaults mode is useful if you want to start over with configuration and uploading.
TLP Pro 720 Series and TLP Pro 1020 Series • Reference Material 31
Licensed Third-Party Software Used in the Touchpanels
The touchpanels use various licensed third-party software packages during operation. To view details about third-party packages and associated licensing, click the button on the Unit Information page of the internal Web page (see page 21).
To view a copy of a listed package license, in the License Information window, click the link in the License column for the relevant package. This opens in a separate window a copy of the package license.
The following table lists the licensed third-party software packages used by the touchpanels.
NOTE: Licensed third-party software packages used by the touchpanels are subject to
change without notice.
Licensed Third-party Software Used in the TLP Pro Touchpanel Models
Package License Package License
aufs2-util GPL v2 avahi LGPL v2.1
bstrlib BSD busybox GPL v2
bzip2 BSD can-utils GPL v2
cjson MIT devmem2 GPL v2
expat MIT gi fcgi
gnupg-1.4.7 GPL v2 gpgme-1.3.0 LGPL v2.1
i2c-tools GPL v2 ifplugd GPL v2
json4lua MIT Libassuan-2.0.1 LGPL v2.1
Libcgicc-3.2.3 LGPL v2.1 libcurl ICS
libdaemon LGPL v2.1 libdnet BSD
libfcgi fcgi libffi libaffi
libgpg LGPL v2.1 libnl LGPL v2.1
libpcap BSD libsocketcan LGPL v2.1
libssh2 BSD libusb LGPL v2.1
lighttpd BSD linux-kernel GPL v2
linux-pam BSD lua MIT
luafilesystem MIT luasocket MIT
minicom GPL v2 mtd GPL v2
ncurses MIT netsnmp BSD
ntp MIT openssh BSD
openssl OpenSSL pcre BSD
pexpect MIT popt MIT
psmisc GPL v2 python3 PSF
qt LGPL v2.1 socat GPL v2
spawn-fcgi BSD sqlite Public-domain
tcpdump BSD tzdata Public-domain
uboot GPL v2 udev GPL v2
xinetd BSD zlib zlib
License Information
TLP Pro 720 Series and TLP Pro 1020 Series • Reference Material 32
Extron Warranty
Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:
USA, Canada, South America, and Central America:
Extron Electronics 1230 South Lewis Street Anaheim, CA 92805 U.S.A.
Europe and Africa:
Extron Europe Hanzeboulevard 10 3825 PH Amersfoort The Netherlands
Japan:
Extron Electronics, Japan Kyodo Building, 16 Ichibancho Chiyoda-ku, Tokyo 102-0082 Japan
China:
Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China
Asia:
Extron Electronics Asia Pte. Ltd. 135 Joo Seng Road, #04-01 PM Industrial Bldg. Singapore 368363
Middle East:
Extron Middle East Dubai Airport Free Zone F12, PO Box 293666 Dubai, United Arab Emirates
Singapore
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not authorized by Extron.
NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return
Authorization) number. This will begin the repair process.
USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040 Asia: 65.6383.4400 Japan: 81.3.3511.7655
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.
Extron Headquarters
+1.800.633.9876 (Inside USA/Canada Only)
Extron USA - West Extron USA - East +1.714.491.1500 +1.919.850.1000 +1.714.491.1517 FAX +1.919.850.1001 FAX
Extron Europe
+800.3987.6673 (Inside Europe Only)
+31.33.453.4040 +31.33.453.4050 FAX
© 2014 Extron Electronics All rights reserved. www.extron.com
Extron Asia
+65.6383.4400 +65.6383.4664 FAX
Extron Japan
+81.3.3511.7655 +81.3.3511.7656 FAX
Extron China
+86.21.3760.1568 +86.21.3760.1566 FAX
Extron Middle East
+971.4.299.1800 +971.4.299.1880 FAX
Extron Korea
+82.2.3444.1571 +82.2.3444.1575 FAX
Extron India
1800.3070.3777 (Inside India Only)
+91.80.3055.3777 +91.80.3055.3737 FAX
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