Extron electronics TouchLink TLP 350CV, TouchLink TLE 350 User Manual

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Page 1

User Guide

TLP 350CV and TLE 350

TouchLink 3.5" Cable Cubby Touchpanel and matching Cable Cubby Enclosure

TouchLink

68-1692-01 Rev. B

01 19

Page 2

Safety Instructions

Safety Instructions • English

WARNING: This symbol, , when used on the product, is intended to

alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer darauf

aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in

der im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website, www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo.

Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron,

www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec le matériel.

Istruzioni di sicurezza • Italiano

AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di tensione non isolata pericolosa all’interno del contenitore del prodotto che può costituire un rischio di scosse elettriche.

ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad avvertire

l’utente della presenza di importanti istruzioni di funzionamento e manutenzione nella documentazione fornita con l’apparecchio.

Per informazioni su parametri di sicurezza, conformità alle normative, compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo 68-290-01, sul sito web di Extron, www.extron.com.

Instrukcje bezpieczeństwa • Polska

OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu

poinformować użytkownika o obecności izolowanego i niebezpiecznego napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie porażenia prądem elektrycznym.

UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do

ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji (obsługi) w literaturze, wyposażone w sprzęt.

Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne, zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część numer 68-290-01, na stronie internetowej Extron, www.

extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии неизолированного опасного напряжения внутри корпуса продукта, которое может привести к поражению электрическим током.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций по эксплуатации и обслуживанию в руководстве, прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности, соблюдении нормативных требований, электромагнитной совместимости (ЭМП/ЭДС), возможности доступа и других вопросах см. руководство по безопасности и соблюдению нормативных требований Extron на сайте Extron: ,

www.extron.com, номер по каталогу - 68-290-01.

安全说明 • 简体中文

警告：产品上的这个标志意在警告用户该产品机壳内有暴露的危险电压，

有触电危险。

注意：产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site Extron, www.extron.com.

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使用的特性等相关内容，敬请访问 Extron 网站 , www.extron.com，参见 Extron 安全规范指南，产品编号 68-290-01。

Page 3

安全記事 • 繁體中文

警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

注意若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有

重要的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、E MI/EMF 相容性、存取範圍和相關主題的詳細資訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規遵守手冊》，準則編號 68-290-01。

安全上のご注意 • 日本語

警告: この記号が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意:この記号が製品上に表示されている場合は、本機の取扱説明書に

記載されている重要な操作と保守( 整備)の指示についてユーザーの注意を喚起するものです。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目については、エクストロンのウェブサイト www.extron.com より『 Extron Safety

and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。

안전 지침 • 한국어

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을 경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수 안내서, 68-290-01 조항을 참조하십시오.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.

The following registered trademarks®, registered service marks(SM), and trademarks(TM) are the property of RGBSystems, Inc. or Extron Electronics (see the current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks

(®)

Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Extron, Flat Field, FlexOS, Glitch Free, Global Configurator, Global Scripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, Key Minder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, XTP Systems, and ZipClip

Registered Service Mark

(SM)

: S3 Service Support Solutions

Trademarks (™

)

AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, AVEdge, CableCover, CDRS (Class D Ripple Suppression), Codec Connect, DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), DriverConfigurator, DSPConfigurator, DSVP (Digital Sync Validation Processing), eLink, EQIP, Everlast, FastBite, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, ShareLink, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, True4K, Vector™ 4K, WebShare, XTRA, and ZipCaddy

Page 4

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

NOTE:

Battery Notice

This product contains a battery. Do not open the unit to replace the battery. If the battery needs replacing, return the entire unit to Extron (for the correct address, see the Extron

Warranty section on the last page of this guide).

CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used

Batteries According to the Instructions.

ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de pile.

Débarrassez-vous des piles utilisées selon le mode d’emploi.

• This unit was tested with shielded I/O cables on the peripheral devices. Shielded

cables must be used to ensure compliance with FCC emissions limits.

• For more information on safety guidelines, regulatory compliances, EMI/EMF

compatibility, accessibility, and related topics, see the Extron Safety and

Regulatory Compliance Guide on the Extron website.

Page 5

Conventions Used in this Guide

Notiﬁcations

In this user guide, the following are used:

WARNING: Potential risk of severe injury or death. AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.

CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessuremineure.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C

[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X!*X1&*X2)*X2#*X2!

}

NOTE: For commands and examples of computer or device responses mentioned

in this guide, the character “0” is used for the number zero and “O” represents the capital letter “o”.

Computer responses and directory paths that do not have variables are written in the font shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32

C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t

SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:

From the File menu, select New.

Click the OK button.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at www.extron.com/technology/glossary.aspx.

Page 6

Page 7

Introduction............................................................ 1

About this Guide .....................................................1

About the TLP 350CV ............................................. 1

About the TLE 350 .................................................. 2

Features ..................................................................2

TLP 350CV .........................................................2

TLE 350 .............................................................. 2

Requirements for the TLP 350CV ............................3

Software .............................................................3

Hardware ............................................................3

Application Diagram ................................................ 3

Installation Overview ........................................... 4

Mounting ................................................................. 6

Planning .................................................................. 6

Tools Required for Installation .................................. 7

Included Parts ......................................................... 7

Ensure Adequate Under-table Clearance for

Retractors .............................................................. 8

Cutting the Table ..................................................... 8

Cut-out Dimensions ............................................8

Cutting the Surface ............................................. 8

Running Cables ....................................................10

Installing Cable Retractors (Optional) ..................... 10

Installing Power Modules (Optional) ....................... 11

Preparing and Installing the AAP Assemblies .........12

Installing AAPs ..................................................12

Inserting the AAP Assemblies ............................ 13

Mounting the Enclosure.........................................14

Bottom Panel Features (TLP 350CV only) ..............15

Power on the TLP 350CV .................................16

Front Panel Features ......................................... 17

Front Panel Features .............................................17

On-screen Menus ............................................... 19

Setup Menu ..........................................................19

Main..................................................................19

Volume ..............................................................20

Time .................................................................21

IP ...................................................................... 21

Video ................................................................23

Calibration Screen .................................................24

Conﬁguration Software ..................................... 25

Conﬁguration and Control Software ......................25

Installing Software .................................................26

GUI Conﬁgurator and Global Conﬁgurator

Installation ........................................................ 26

Using the TouchLink Panel Web Pages ................. 27

GUI Design and Conﬁguration ............................... 29

Using GUI Conﬁgurator ..................................... 29

Using Global Conﬁgurator ................................. 33

Reference Material ............................................. 38

Reset Modes.........................................................38

Use Factory Firmware .......................................38

Run or Stop Events ........................................... 39

Reset All IP Settings .......................................... 39

Reset to Factory Defaults .................................. 39

Updating Firmware ................................................40

Obtaining the Latest Firmware File ....................40

Updating Firmware Using Firmware Loader .......42

Updating Firmware Using GUI Conﬁgurator .......43

Updating Firmware Using the Touchpanel

Web Pages ......................................................43

Button Kits and Replacement ................................44

Button Kits ........................................................ 44

Button Replacement .........................................44

TLP 350CV and TLE 350 • Contents vii

Page 8

TLP 350CV and TLE 350 • Contents viii

Page 9

Introduction

The touchpanels are ideal for any AV applications requiring medium or large touchpanels with flexible mounting options and fully customizable interfaces.

This section provides an overview of these products:

• About this Guide

• About the TLP 350CV

• About the TLE 350

• Features

• Requirements for the TLP 350CV

• Application Diagram

About this Guide

This guide describes the function, installation of both the Extron TLP350CV Cable Cubby TouchLink touchpanel and the matching Extron TLE 350 Cable Cubby enclosure and operation of the TLP350CV.

Unless otherwise stated, the terms “touchpanel,” “TLP,” or “TLP350CV” refer to the TLP 350CV. The terms “TLE” or “TLE350” refer to the TLE350. The term “enclosure” refers to either product.

NOTES:

• The ﬁrst part of this guide (pages 1-14) describes the procedure for installing the

• The second part of the guide (from page 15 onwards) describes the touchpanel and

About the TLP 350CV

The Extron TLP 350CV TouchLink 3.5 inch Cable Cubby Touchpanel combines AV system control with cable management. It features a tilt-up, full-color touchscreen in an elegant, metal enclosure that can be mounted securely into a tabletop, lectern or other flat surface.

In addition, ten customizable backlit buttons provide expanded control capabilities to ensure that critical functions are easily accessible. The TLP 350CV touchpanel enables integrators to deploy a fully configurable furniture-mounted touchscreen control with cable management and easy access to AV connectivity and power.

Global Configurator and GUI Configurator software, along with ready-to-use templates, make system setup fast and easy, with no programming required. An integrated Ethernet port provides communication with IP Link-enabled control processors for controlling and monitoring AV equipment such as projectors, displays, switchers, and source devices over a standard Ethernet network.

AV connectivity and cable management is provided by convenient pullout cables such as VGA,

3.5 mm audio, AV, network, HDMI, DVI and Display port cables. Passive AAP plates and a dual AC outlet are also available. Using the video input, the panel can monitor video source devices whether as a preview aid or a personal viewer for the operator.

cable cubby enclosure and refers to both the TLP 350CV and the TLE 350.

refers only to the TLP 350CV.

TLP 350CV and TLE 350 • Introduction 1

Page 10

About the TLE 350

Features

TLP 350CV

The Extron TLE 350 Cable Cubby is a furniture-mountable enclosure that provides easy access to AV, data, and power connections. It has a low-profile design with flip-up lid and nine singlespace AAP openings that can be populated with Extron AAPs and Retractors. The dimensions are identical to the TLP 350CV, making it an ideal, complementary solution for these touchpanels.

• 3.5 inch flip-up color touchscreen — with 320x240 resolution and 18-bit color depth.

• Ten customizable backlit buttons — can be assigned functions with Extron Global

Conﬁgurator.

NOTE: Use GUIConfigurator (version 1.3 or later) and Global Configurator (version 3.3

or later) to configure the TLP 350CV touchpanel. Do not use GUI Designer or Global Configurator Plus and Professional.

• Full-motion video display — for preview and monitoring

• Compatible with all IP Link controllers

NOTE: The TLP 350CV is not compatible with IPLink Pro or IPCP Pro controllers.

• Built-in speaker — provides audio for video preview and audible feedback from button

presses.

• Light sensor — adjusts screen brightness as the ambient room lighting changes.

• AV connectivity options:

• Holds up to 9 single-space AAP-Architectural Adapter Plates

• Holds up to 6 Retractor Cable Retraction Systems

• Cable Cubby design — offers easy access to AV, data, and power connections.

• AC power modules available for US, Europe, and other major world markets.

• Convenient LED lighting — illuminates power and AV Cable Cubby area.

• Integrated lid switch — automatically wakes the touchpanel when opened and can trigger

any other system function.

• Fully configurable — using Extron GUI Conﬁgurator and Global Conﬁgurator.

• Supports the Extron Control App.

TLE 350

• Dimensions are identical to the TLP 350CV — makes it an ideal, complementary

solution for this touchpanel.

• Furniture-mountable enclosure — provides easy access to AV, data, and power

connections.

• Low profile design — with ﬂip-up lid.

• Nine single-space AAP openings — can be populated with Extron AAPs and Retractors.

• AC power modules available for US, Europe, and other major world markets.

TLP 350CV and TLE 350 • Introduction 2

Page 11

Requirements for the TLP 350CV

UNSWITCHED

100-240V/ 5A MAX

UNSWITCHED

100-240V/ 5A MAX

UNSWITCHED

100-240V/ 5A MAX

UNSWITCHED

100-240V/ 5A MAX

Software

NOTE: You must use GUIConfigurator (version 1.3 or later) and Global Configurator (version

3.3 or later) to configure the TLP 350CV. Do not use GUI Designer or Global Configurator Plus and Professional.

For a complete list of the requirements to run GUI Configurator or Global Configurator 3, see product page at www.extron.com for the appropriate software.

Hardware

An Extron IP Link controller must also be connected to the same network domain as the TouchLink panel. See the TLP 350CV product page at www.extron.com for suitable products.

NOTE: The TLP 350CV is not compatible with Extron IP Link Pro controllers.

Application Diagram

Extron TLE 35 0

3.5" TouchLink Enclosure

Extron TLP 350CV

3.5" TouchLink

Touchpanel Cable Cubby

DISPLAY ON

LAPTOP

DISPLAY OFF

MUTE

DVD

VOLUME

DVD

VOLUME DOC CAM

AUXILIARY

Video

Extron

<< More

Extron TLP 350CV

3.5" Cable Cub by TouchLink Touchpanel

Figure 1. Application Diagram

TLP 350CV and TLE 350 • Introduction 3

Page 12

Installation Overview

Follow all these steps to mount and install the TLP 350CV. Follow steps 3 and 4 to mount the TLE 350:

1. Before starting, download and install the latest versions of the following software:

 GUI Configurator — for designing layouts for Extron TouchLink touchpanels.

 Global Configurator — for setting up and conﬁguring the control processor and

touchpanel.

See Configuration Software on page 25.

2. Obtain the following network information from your network administrator:

 DHCP status (On or Off). If DHCP is off, you also require

 IP address

 Subnet mask

 Gateway

 User name — this can be either admin or user.

 Password — by default this is extron (for either admin or user).

 MAC address — make a note of the touchpanel MAC address.

3. Prepare to mount the CableCubby:

 Make sure you are familiar with all the Included Parts (see page 7) and have all the

Tools Required for Installation (see page 7) for installing the cable cubby.

 Plan where you are going to install the Cable Cubby and how you are going to cut the

hole.

 Ensure the TLP 350CV is oriented correctly and that there is adequate room for cables

and cable retractors (optional).

 Ensure you are using the correct cut-out template or dimensions (see Cut-out

Dimensions on page 8).

 Ensure the installation complies with all necessary regulations.

4. Mount the Cable Cubby:

 Cut the table surface (see Cutting the Table on page 8).

 Run all cables to the unit (see Running Cables on page 10).

 Install cable retractors (see Installing Cable Retractors (Optional) on page 10).

 Install the power module (see Installing Power Modules (Optional) on page 11).

 Put together and install the AAP assembly (see Preparing and Installing the AAP

Assemblies on page 12).

 Mount the Cable Cubby (see Mounting the Enclosure on page14).

TLP 350CV and TLE 350 • Installation Overview 4

Page 13

5. Connect cables to the touchpanel. The unit is powered by a 12 VDC power supply.

 Connect the power supply (see 12 VDC External Power Supply on page 15).

ATTENTION:

• Do not power on the touchpanels or control processors until you have read the

Attention notice on page 15.

• Ne branchez pas les écrans tactiles ou les contrôleurs avant d’avoir lu les mises

en garde page15.

6. Set up the TLP 350CV for Network Communication:

 Connect the PC that you are using for the setup, the control processor, and the

touchpanel to the same Ethernet subnetwork.

 Use the Setup Menu (see page 19) or Global Configurator to set the DHCP status

and, if necessary, the IP address, subnet mask, gateway, and related settings for the touchpanel.

 Configure the TLP 350CV — the GUI Configurator Help File and the Global Configurator

Help File provide step-by-step instructions and detailed information.

 The Global Configurator Help File also includes an introduction to that software and

sections on how to start a project and configuration.

TLP 350CV and TLE 350 • Installation Overview 5

Page 14

Mounting

This section describes how to mount the TLP 350CV Cable Cubby enclosure. The TLE 350 is installed in exactly the same way. The section covers covers:

• Planning

• Tools Required for Installation

• Included Parts

• Ensure Adequate Under-table Clearance for Retractors

• Cutting the Table

• Running Cables

• Installing Cable Retractors (Optional)

• Installing Power Modules (Optional)

• Preparing and Installing the AAP Assemblies

• Mounting the Enclosure

• Bottom Panel Features (TLP 350CV only)

Planning

1. Before making any cuts, select the best location for the enclosure.

2. Verify that you have the correct template or Cut-out Dimensions (see page 8).

3. Decide on the method for cutting a hole in the table (see Cutting the Table on page 8).

There are three methods available:

 Ensure that the edge that opens on the lid is oriented correctly.

 Ensure there is enough space for all the system cables and components, above and

below the table. Take account of:

• Clearances for under-table cabling, especially if the cable has a large bend radius.

• Ensure Adequate Under-table Clearance for Retractors if they are to be

installed (see page 8).

• The number and type of AAPs required for the installation.

• The location of devices that connect to the AAPs either above or below the table.

• Router with routing template — requires a router template, which must be

purchased separately.

• CNC router — must be programmed with the correct dimensions.

• Reciprocating saw or jigsaw — requires a paper template (available at

www.extron.com).

The hand router used with the routing template or the CNC wood router are the most accurate methods for cutting the hole. Either one of these methods is recommended by Extron. The jigsaw is less accurate, but is also acceptable.

4. Check all relevant regulations.

 Ensure that the installation complies with local, state, and national building and electrical

codes.

 Ensure that the installation complies with the Americans with Disabilities Act or other

accessibility requirements.

TLP 350CV and TLE 350 • Mounting 6

Page 15

Tools Required for Installation

AAP Shelf Bracket Kits

Square

Safety Glasses

Vacuum Cleaner

Included Parts

Marking Pen

Tape Measure

Phillips Screw Driver

1/4" Hex Nut Driver

Figure 2. Tools Required for Installaton

Open the shipping container and verify that all the following components are present:

Blank AAPs

TLP 350CV or TLE 350

12 VDC, 1.5 A Power Supply

AC Power Module*

#4−40 Screws

and Nuts

1A MAX

100-240V 50-60Hz

Table Clamps

Pass-thru AAPs

Zip Ties

(2 brackets/kit)

2 Pos

3 Pos1 Pos

* The unit may be provided without a power module or with a different power module (see the table below).

AC Power Module

Pass-through AAPs†

Blank AAPs

1-position Bracket Kit

2-position Bracket Kit

3-position Bracket Kit

With Power

Module

1 0

4 4

3 5

0 0

2 3

1 1

Without Power

Module

NOTES:

* Inside the US, the TLP 350CV may be purchased with or without an AC power module. If a

power module is required for the TLE 350, it must be purchased separately. Outside the US, see www.extron.com to purchase an AC power module that is suitable for your location.

† Active or Passive AAPs must be purchased separately (see www.extron.com).

Figure 3. Parts Included with the TLP 350CV and TLE 350

TLP 350CV and TLE 350 • Mounting 7

Page 16

Ensure Adequate Under-table Clearance for Retractors

Horizontal Mounting Clearance

Vertical Mounting Clearance

2.7" (6.9 cm)

Retractors are optional accessories for handling cables with the TLP 350CV. If you are using retractors, ensure that there is sufficient room beneath the table to accommodate them. Horizontal mounting provides maximum legroom and protects the retractors from accidental damage. Vertical mounting is used if space or access makes horizontal mounting difficult. To satisfy ADA compliance requirements, there is also an option to mount the retractors at a 30° angle (see the Retractors User Guide, which is available at www.extron.com).

9.8"

(24.9 cm)

3.0"

17.0"

(43.3 cm)

(7.6 cm)

24.1"

(61.2 cm)

30.1"

(76.5 cm)

Figure 4. Under-table Clearance Requirements for Retractors

Cutting the Table

Cut-out Dimensions

Cutting the Surface

9.8"

(24.9 cm)

XL Models

23.0" (58.5 cm)

3.0"

(7.6 cm)

XL Models

There are three alternative methods of making the hole for the TLP 350CV (see Cutting the Surface below):

• If using a Router with routing template, you should purchase the TLP 350CV routing

template.

• If using a CNC router, use the exact cut-out dimensions.

• If using a Reciprocating saw or jigsaw use the paper cut-out template.

WARNING: Wear safety glasses when operating power equipment. Failure to comply can

result in eye injury.

AVERTISSEMENT : Portez des lunettes de sécurité lorsque vous utilisez l’équipement

électrique. Ne pas respecter cela peut conduire à une blessure à l’oeil.

TLP 350CV and TLE 350 • Mounting 8

Page 17

ATTENTION:

P/N

• The opening in the table for the Cable Cubby should be cut only by licensed and

bonded craftspeople. Exercise care to prevent scarring or damaging the furniture.

• L’ouverture dans la table pour le CableCubby devrait être coupée seulement par

des artisans autorisés et qualiﬁés. Faites attention à ne pas faire de marques sur le meuble et à ne pas l’endommager.

• Use the appropriate metal Extron routing template or refer to the surface cutout

dimensions before cutting a hole in the furniture or other surface. Pay special attention to the direction the unit will face. The connector access side is underlined (see CNC Router below). Extron is not responsible for miscut mounting holes.

• Utilisez le gabarit de détourage métallique approprié ou reportez-vous aux

dimensions de découpe de la surface indiquées ci-après avant de découper le meuble ou la surface. Faites particulièrement attention à la directions dans laquelle l’unité sera dirigée. Le côté pour accéder au connecteurs est souligné (voir CNCRouter ci-dessous). Extron ne sera pas responsable des erreurs de coupe.

• The surfaces of the Cable Cubby enclosure have screws and other protrusions that

could damage ﬁne furniture. Do not rest the enclosure on unprotected furniture.

• La surface du boîtier Cable Cubby a des vis et d’autres éléments en saillie qui

pourrait endommager des meubles ﬁns. N’appuyez pas le boîtier sur du moblier non protégé.

• Ensure the table surface is at least 0.375 inches (0.95 cm) thick.

• Assurez vous que la surface de la table est au moins 0,95 cm (0,375”) d’épaisseur.

Be certain the cut is laid out in exactly the desired location and the edge that opens on the lid is correctly oriented. After verifying and checking dimensions, cut a hole in the surface of the furniture where the enclosure is being installed.

Router with routing template

If using a routing template, make sure it is the correct template for the TLP350CV (see

CABLE CUBBY 300

www.extron.com). For complete instructions,

see the RoutingTemplateUserGuide, available at www.extron.com.

NOTE: The metal router guide must be

HSA 200

USER ACCESS

HSA 200

CABLE CUBBY 300

USER ACCESS

purchased separately. It is reusable and should not be discarded when the installation is complete.

CNC router

If using a CNC router, enter the correct dimensions for the TLP350CV:

7.50 +0.00/-0.02 inches W x 6.00 +0.00/-0.02 inches D

19.05 +0.00/-0.05 cm W x 15.24 +0.00/-0.05 cm D

NOTE: The width dimension (underlined)

refers to the side with AAP access.

Reciprocating saw or jigsaw

If using a reciprocating saw or jigsaw, make sure to use the paper cutout template for the TLP350CV. The template is available at www.extron.com.

2. Remove the surface cut-out area

1. Confirm the product to be installed.

Do not shrink.

Print scale 1:1 Page size: 11" x 17"

P/N 68-2046-01 Rev. B

(Do not cut this line.) Outer Edge of Trim Ring

4. Cut the opening.

is being installed.

furniture where the TLP 710MV

3. Mark the position on the wall or

(gray) from the template.

TLP 710CV

Cut-Out Template for the Extron

TLP 350CV and TLE 350 • Mounting 9

Page 18

Running Cables

e the bolt

Insert the bolt thr r the side of the Cable Cubby and r

Run all cables necessary to support the AC connector, the cables stored in the cubby, and all planned AAP connectors. Run the cables below the table and through the hole that was cut in the previous step (Cutting the Surface). Leave enough slack in the cables to connect or route them before the cubby is installed in the table. Leave enough slack for the external power supply and to connect AV cables and the cable for PoE and LAN to the TLP350CV.

Installing Cable Retractors (Optional)

Extron cable retractors retract and store extended cables in Cable Cubby systems, preventing them from tangling underneath the table. Retractor kits are available for several cable types. Up to six retractors can be installed in the TLP350CV enclosure (three at either end). They are not provided with the TLP350CV and must be purchased separately.

The buttons on the retractors must be placed at one end of the unit and must, therefore, be the first or the last items added.

Secur

with the nut.

etractor mounting hole on

etractor assembly.

ough the

Insert retractors into the

touchpanel enclosure from underneath.

Secure the locking screw on each retractor. Do not overtighten.

Figure 5. Installing Cable Retractors

To mount the retractors horizontally and for further information and installation instructions, see the Retractors User Guide, which is available at www.extron.com. The guide also provides information about mounting the retractors at a 30° angle to satisfy ADA compliance requirements.

TLP 350CV and TLE 350 • Mounting 10

Page 19

Installing Power Modules (Optional)

Secure the po to the with #4-40 Phillips head scre

WARNING: AVERTISSEMENT :

• Switch off all electrical power before connecting the AC conduit to a junction box, and

keep power off until installation is complete.

• Débranchez toutes les sources d’alimentation électrique avant de connecter le

conduit d’alimentation à un boîtier d’encastrement, et gardez l’alimentation éteinte jusqu’à ce que l’installation soit complète.

• If the power cable is installed next to the retractors, ensure the power cable cannot

get tangled in the cable retractor mechanism.

• Si le câble d’alimentation est installé à côté des rétracteurs, assurez vous qu’il ne

puisse pas s’emmêler dans le mécanisme du rétracteur de câbles.

ATTENTION:

• All electrical installation must be performed by qualiﬁed personnel in accordance with

local and national building codes and electrical codes.

• Toute installation électrique, doit être effectuée par un personnel qualiﬁé,

conformément aux codes du bâtiment, aux codes incendie et sécurité, et aux codes électriques, locaux et nationaux.

NOTE: Different countries require different power adapters. See www.extron.com to select

a power module that is suitable for your location.

The power module takes up two or three AAP spaces and may be installed before or after the AAP assembly is installed or, if desired, with AAPs on either side.

wer module

TLP 350CV frame

ws and star washers.

Figure 6. Installing a Power Module in the TLP 350CV

1. Secure the power module with at least two #4-40 Phillips head screws and star washers.

CAUTION: Risk of electric shock: To ensure proper electrical grounding, use the

provided grounding screws and star washers.

ATTENTION : Risque de choc électrique: Afin d’assurer une mise à la terre correcte,

utilisez les fixations de mise à la terre et les rondelles en étoile fournies.

2. Run the cable or conduit to a convenient junction box. Extron recommends the circuit be

attached to a junction box that is directly wired to the main circuit.

TLP 350CV and TLE 350 • Mounting 11

Page 20

Preparing and Installing the AAP Assemblies

Front Brackets

The extra column of mounting points is fo installing single-space AAP brackets.

The AAP assembly organizes the AAPs onto a frame that can easily be inserted or removed from the TLP350CV enclosure. Pass-through and blank AAP plates are provided with the TLP350CV. Active or passive AAPs must be purchased separately. For the complete range of available AAPs, see www.extron.com.

If neither power modules nor cable retractors are installed, up to 9 AAPs can be accommodated. Cable retractors, if installed, occupy the space of two AAP slots. The power modules occupy the space of two (US) or three (European or Universal) AAP slots.

AAP brackets are available in one-space, two-space, and three-space configurations. Decide the location of each AAP prior to assembly. Pass-through AAPs provide direct cable connection and the cable must be installed as they are being mounted on the brackets.

TIP: The recommended way to install the cables and AAPs is to populate the brackets

with AAP plates outside the enclosure as shown in Installing AAPs below, then install the populated AAP assemblies into the enclosure, as shown in Inserting the AAP

Assemblies on the following page.

NOTE: An extra column of AAP bracket mounting points is available

for use with TLP single-space AAP mounting brackets (see the illustration to the right). Single-space brackets do not fit in any other location.

Figure 7. Preparing the AAP Assembly

Installing AAPs

1. Determine how many AAPs are being used and how many front and rear brackets are

2. Place the AAP onto the bracket. Ensure one end of the AAP is secured to a front bracket

Rear Bracke

needed. The brackets come in one-space, two-space, and three-space conﬁgurations. The rear brackets are taller than the front brackets.

and the other end is secured to a rear bracket. Whenever possible match the width of the front and rear brackets.

NOTES:

• Active, passive and pass-through AAPs can be mixed.

• Cables can be attached to the active or passive AAPs after assembly.

• Insert cables into each pass-through AAP before the next AAP is added.

TLP 350CV and TLE 350 • Mounting 12

Page 21

3. Attach the AAP loosely to the bracket with the supplied #4-40 captive washer nuts.

Phillips Head Scre (secure AAP assemb

ly through

NOTE: At this time, captive washer nuts should be hand tightened; otherwise it is

difficult to attach the brackets to the frame of the TLP 350CV (see Inserting the AAP

Assemblies below).

When using pass-through AAPs, ensure that the opening in the grommet is accessible for inserting cables, if required.

4. Insert one cable through the opening of each grommet. Cables can only be inserted into the

pass-through AAP while the front edge is exposed. Securing the next AAP in place closes the opening on the previous AAP and ensures that the cable cannot escape.

5. Add AAPs until the bracket is ﬁlled. Spaces that are not required can be ﬁlled with blank

AAPs.

Inserting the AAP Assemblies

ly)

Large holes provide tool access to fasten rear brackets.

Push assemb

AUDIO

UTER

COMP

bottom of enclosure.

Tighten down

AAP nuts.

Figure 8. Inserting the AAP Assemblies

1. Push the ﬁrst AAP assembly through the bottom of the enclosure (1).

Align the holes in the rear bracket the bottom row of holes on the rear face of the enclosure and, if necessary, pull any pass-through cables out of the way.

2. Insert a long screwdriver through the large slot in the front panel to secure the rear bracket

to the rear face of the enclosure with the provided #4-40 Phillips head screws (2).

3. Secure the front bracket to the front face of the enclosure, using the provided #4-40 Phillips

head screws.

4. Use a hex nut wrench to tighten the AAP captive washer nuts (3).

5. Repeat steps 1 through 4 to add each AAP assembly.

6. Run cables to connect the source and output devices to the active and passive AAPs.

TLP 350CV and TLE 350 • Mounting 13

Page 22

Mounting the Enclosure

Mount the cable cubby enclosure in the table.

CAUTION: The flanged edges of the top of the surface enclosure are sharp. These edges

are also soft and may be easily nicked or bent. Exercise caution when handling the enclosure to prevent personal injury or damage to the enclosure.

ATTENTION : Les extrémités à brides du haut de la surface du boîtier sont aiguisées. Ces

extrémités sont aussi lisses et peuvent facilement être coupées ou pliées. Soyez prudents lorsque vous manipulez le boîtier afin d’éviter de l’endommager ou de vous blesser.

11 3

3 2

Figure 9. Mounting the TLP 350CV Enclosure

1. Remove the edge grommet protecting the edges of the trim ring(5) and the plastic ﬁlm on

the ﬁnished surfaces.

ATTENTION:

• Do not use isopropyl alcohol or other solvents to clean the Cable Cubby. Strong

2. Carefully lower the enclosure into the hole cut in the table (see Cutting the Surface on

page 8). Ensure the trimring(5) is ﬂush with the top of the table.

3. Under the table, attach the table clamps (3) to the pins on each side of the enclosure. It

may be necessary to loosen the wingnuts (1) and the Phillips head screws (2).

4. Tighten the Phillips head screws until the clamp faces (4) are tightly secured against the

bottom of the table.

5. To prevent the screws from becoming loose, secure the wingnuts against the table clamp

bodies.

solvents will ruin some ﬁnishes.

• Ne pas utiliser de l’alcool isoproprylique ou d’autres solvants pour nettoyer le

CableCubby. Les solvants forts endommageront certaines ﬁnitions.

TLP 350CV and TLE 350 • Mounting 14

Page 23

Bottom Panel Features (TLP 350CV only)

PO 12V

1.0 A MAX

Ground all Devices

NOTE: The rest of this guide applies only to the TLP 350CV (not to the TLE 350).

Connect cables as described in the following section. The cable connectors are located in a panel on the bottom of the TLP 350CV:

AABBCCDD

POWER 12V

1.0A MAX

VID / Y

LAN

Figure 10. Bottom Panel Features

12 VDC External Power Supply — Connect the two pole, 3.5 mm captive screw

connector on the bottom panel to the provided 12 VDC, 1.5 A power supply. Ensure the connections have the correct polarity as shown in figure 11.

PREVIEW INPUT

12 VDC External Power Supply

LAN Connector

Composite or S-video Luma Signal Input

S-video Chroma Signal Input

Ridges

SECTION A–A

Power Supply Output Cord

External

Power Supply

(12 VDC, 1.5 A )

POWER

12V

1.0 A MAX

3/16"

(5 mm) Max

Power Receptacle

WER

DC Power Cord Captive Screw Connector

Smooth

AC Power Cord

Ground +12 VDC

Figure 11. Power Supply Connections

ATTENTION:

• Always use a power supply provided by or speciﬁed by Extron. Use of an unauthorized

power supply voids all regulatory compliance certiﬁcation and may cause damage to the supply and the end product.

• Utilisez toujours une source d’alimentation fournie ou recommandée par Extron.

L’utilisation d’une source d’alimentation non autorisée annule toute conformité réglementaire et peut endommager la source d’alimentation ainsi que le produit ﬁnal.

• If not provided with a power supply, this product is intended to be supplied by a UL

Listed power source marked “Class 2” or “LPS” and rated output 12 VDC, minimum

1.0 A.

• Si ce produit ne dispose pas de sa propre source d’alimentation électrique, il doit être

alimenté par une source d’alimentation certiﬁée UL de classe 2 ou LPS et paramétré à 12 Vcc, 1,0A minimum.

• Extron power supplies are certiﬁed to UL/CSA 60950-1 and are classiﬁed as LPS

(Limited Power Source). Use of a non-LPS or unlisted power supply will void all regulatory compliance certiﬁcation.

• Les sources d’alimentation Extron sont qualiﬁées UL/CSA60950-1 et sont

classéesLPS(LimitedPowerSource). L’utilisation d’une source d’alimentation non-listée ou non-listéeLPS annulera toute certiﬁcation de conformité réglementaire.

TLP 350CV and TLE 350 • Mounting 15

Page 24

ATTENTION:

• Unless otherwise stated, the AC/DC adapters are not suitable for use in air handling

spaces or in wall cavities. The power supply is to be located within the same vicinity as the Extron AV processing equipment in an ordinary location, Pollution Degree 2, secured to the equipment rack within the dedicated closet, podium, or desk.

• Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour une

utilisation dans les espaces d’aération ou dans les cavités murales. La source d’alimentation doit être située à proximité de l’équipement de traitement audiovisuel dans un endroit ordinaire, avec un degré2 de pollution, ﬁxé à un équipement de rack à l’intérieur d’un placard, d’une estrade, ou d’un bureau.

• The installation must always be in accordance with the applicable provisions of National

Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical Code part 1, section 16.

• Cette installation doit toujours être en accord avec les mesures qui s’applique au

National Electrical Code ANSI/NFPA70, article725, et au Canadian Electrical Code, partie1, section16.

• The power supply shall not be permanently ﬁxed to building structure or similar

structure.

• La source d’alimentation ne devra pas être ﬁxée de façon permanente à une structure

de bâtiment ou à une structure similaire.

• The length of the exposed wires in the stripping process is critical. The ideal length is

3/16 inches (5 mm). Any longer and the exposed wires may touch, causing a short circuit between them. Any shorter and the wires can be easily pulled out even if tightly fastened by the captive screws.

• La longueur des câbles exposés est primordiale lorsque l’on entreprend de les dénuder.

La longueur idéale est de 5mm (3/16inches). S’ils sont un peu plus longs, les câbles exposés pourraient se toucher et provoquer un court circuit. S’ils sont un peu plus courts, ils pourraient sortir, même s’ils sont attachés par les vis captives.

• Do not tin the wire leads before installing into the connector. Tinned wires are not as

secure in the connector and could be pulled out.

• Ne pas étamer les conducteurs avant de les insérer dans le connecteur. Les câbles

étamés ne sont pas aussi bien ﬁxés dans le connecteur et pourraient être retirés.

LAN Connector (see figure 10, B, on the previous page) — Using a standard Ethernet

cable, connect the TLP350CV to the network via the LAN port. The TLP 350CV must be connected to the same network as the assigned IP Link controller.

NOTE: To configure the TLP 350CV, connect it directly to a PC with an Ethernet

crossover cable.

Composite or S-video Luma Signal Input Connector (VID/Y)

S-video Chroma Signal Input Connector (C)

To preview a composite video source, connect a single BNC connector from the source to the VID/Y input (C).

To preview an S-video source, connect the BNC connector of the cable carrying the S-video luma signal to the VID/Y input (C) and the BNC connector of the cable carrying the S-video chroma signal to the C input (D).

Power on the TLP 350CV

After making all the connections, power on all the devices connected to the TLP350CV.

When the 12 VDC power supply is switched on, the TLP 350CV boots up. If a graphical user interface (GUI) has been designed and loaded onto the touchpanel, that screen is displayed. If a GUI has not been loaded, a plain blue screen is displayed.

TLP 350CV and TLE 350 • Mounting 16

Page 25

Front Panel Features

With the lid closed, the screen, light sensor, and the illumination LED are disabled. They are all activated by opening the lid.

Figure 12. TLP 350CV Front Panel

Light sensor

LCD touchscreen

Speaker

Conﬁgurable side buttons

Menu button (under the bezel)

Reset button (under the bezel)

Reset LED (under the bezel)

Illumination LED

E F

F G

TLP 350CV and TLE 350 • Front Panel Features 17

Page 26

Light sensor (see figure 12 on the previous page) — monitors ambient light level. If the

touchpanel is set to Autobrightness (see Auto Backlight on page 20), this value is used to calculate the amount of backlighting required for optimum viewing, allowing the screen to be read easily under different ambient lighting conditions.

The light sensor is disabled when the lid is closed.

LCD touchscreen — The backlit LCD screen has a resolution of 320 x 240, with

18 bits/pixel (6bits/color) plus an 8 bit alpha channel providing 26-bit color depth.

The screen is disabled when the lid is closed.

Use Extron GUIConfigurator (version 1.3 or later) to design a graphical user interface that displays buttons, text, and icons. Use Extron Global Configurator (version 3.3 or later) to associate user-defined functions with those graphical elements (see GUI Design and

Configuration on page 29).

Speaker — a single speaker, located inside the cable cubby, provides audible feedback for

the user.

Conﬁgurable side buttons — Ten dedicated, customizable function buttons provide quick

access to key functions. Use Global Configurator to assign funcutions to each button.

The buttons are backlit with text so that the function associated with the button can be seen easily. If the function assigned to a button does not correspond to the buttons that ship with the TLP 350CV by default, a set of replacement buttons is included. Additional, customized labels can be purchased (see www.extron.com).

See Button Kits and Replacement on page 44 for instructions about replacing buttons.

The Menu button and Reset button can be accessed through small holes in the front panel. You can use a paperclip to press the buttons.

Menu button — activates the Setup Menu (see the following page) and Calibration

Screen (page 24), for preliminary conﬁguration of the touchpanel.

Reset button — allows the unit to be reset. The TLP 350CV has four reset modes that are

initiated by pressing the Reset button (see Reset Modes on page 38).

Reset LED — a green LED ﬂashes to provide feedback information when the various reset

modes are being used (see Reset Modes on page38).

Illumination LED — provides light for the cable cubby enclosure. It is disabled when the lid

is closed.

TLP 350CV and TLE 350 • Front Panel Features 18

Page 27

On-screen Menus

This section describes:

• Setup Menu

• Calibration Screen

Setup Menu

The on-screen setup menus allow basic conﬁguration of the TLP 350CV. To open the menus, press the Menu button on the front panel (see figure 12, E, on page 17). The menu opens on the touchscreen. The first screen to be displayed is the Main screen. From this screen, you can select any of the other screens by pressing the appropriate button. There are five screens:

• Main

• Volume (Vol)

• Time

• IP

• Video (Vid)

Main

Vol

Time

IP Exit

Sleep timer: 005 Min

Down Up

Backlight: 073%

Down

Auto

Backlight

Vid

LED

Backlight

OnOn

Figure 13. Main Menu Screen

The Main menu is the first to be displayed when the setup menus open. It provides access to the other screens by pressing the Vol (Volume), Time, IP, and Vid (Video) buttons.

From this screen you can also configure the Sleep Timer (see below), Screen Backlight (see page 20), Auto Backlight, and LED Backlight.

Sleep Timer

The sleep timer determines how long the panel is inactive before it enters sleep mode. In sleep mode, the screen backlight is switched off and the touchscreen goes dark to save power. Use the Down and Up buttons to set a value between 0 and 50,000 seconds. The current setting is shown just above the buttons.

Touching the screen or side buttons overrides Sleep mode. The screen backlight is switched on and the screen shows what was displayed when the sleep timer was activated. When the sleep mode is overridden, the first press is ignored to avoid inadvertent button operation. Subsequent presses engage button functions.

TLP 350CV and TLE 350 • On-screen Menus 19

Page 28

Volume

Screen Backlight

The screen backlight sets maximum touchpanel backlighting. Press the Down or Up buttons to set a value between 0 and 100%. The current setting is shown just above the buttons.

Auto Backlight

Auto Backlight automatically adjusts the backlight depending on the ambient light detected by the front panel sensor (see figure 12, A on page 17). Press the Auto Backlight button to toggle between Off and On. Maximum brightness cannot exceed the backlight setting (see

Screen Backlight above).

LED Backlight

The LED backlight determines whether the ten buttons next to the screen are lit or not. Use the

LED Backlight button to toggle the backlighting between Off and On.

From the Main menu, press Vol to access the Volume menu:

Master: 255

Dn Up

Click: 255

Dn Up

Sounds: 255

Dn Up

Main

Figure 14. Volume Menu Screen

This screen allows you to adjust the maximum volume of the sound, and the individual volumes of button click feedback, and audio playback. Pressing Main returns you to the main setup screen.

Master Volume

Master volume defines the maximum volume for all playback and all other volume settings are scaled in proportion:

If the master volume is set at 128 (50%) and the click volume is also set at 128 (50%), the maximum volume for the click playback is 50% of 50%, or 25%.

Adjust the master volume from 0 to 255 by pressing the Down (Dn) or Up buttons. The currently selected value is shown above the buttons

Click Volume

Click volume adjusts the volume of audio feedback from button presses including the side buttons and the touch panel buttons. Adjust the click volume from 0 (min) to 255 (max) by pressing the Down (Dn) or Up buttons.

Sounds Volume

Sounds Volume is not available on with the TLP350CV.

Press Main to return to the Main menu screen.

TLP 350CV and TLE 350 • On-screen Menus 20

Page 29

Time

From the Main menu, press Time to access the Time menu:

Month: 01

Dn Up

Day: 20

Dn Up

Year: 2010

Dn Up

Hours: 17

Dn Up

Minutes: 30

Dn Up

Main

Figure 15. Time Menu Screen

Use this screen to adjust the time and date settings for the touchpanel. Press the Dn (Down) and

Up buttons to adjust the Month, Day, Year, Hours, and Minutes. Pressing Main returns you to

the main setup screen.

NOTE: The Hours value uses the 24 hour clock. For 10 am, set hours to 10. For 10 pm, set

hours to 22.

In the screen above, the time and date are set to 5:30 pm on Jan 20, 2010.

When attached to a controller, the panel synchronizes its time settings, Greenwich Mean Time (GMT) offset, and Daylight Savings Time. Values are also resynchronized each day at midnight or by pressing the recessed front panel Menu button for 10 seconds.

Press Main to return to the Main menu screen.

From the Main menu, press IP to access the IP menu:

MAC

00-05-A6-05-7D-A6

IP Address

192.168.254.254

Subnet Mask

255.255.000.000

DHCP

Off

Main

Figure 16. IP Menu Screen

The IP configuration menu displays network-related parameters.

The MAC address is read-only. It is factory-assigned and cannot be edited.

The IP Address text box displays the currently configured IP address for the panel. The factory default IP address is 192.168.254.254. Before starting, consult with your IT Department to ensure all IP addresses are correctly assigned.

TLP 350CV and TLE 350 • On-screen Menus 21

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To change the IP address:

1. Ensure DHCP is set to Off. If DHCP is set to On, the IP address is automatically provided by

the system and the IP Address and Subnet Mask cannot be edited.

2. Press the on-screen IP Address box. A new screen appears with a number pad with the

IP Address ﬁeld highlighted in green.

MAC

00-05-A6-05-7D-A6

IP Address

192.168.254.254

Subnet Mask

255.255.000.000

CLR

DHCP

Off

Main

Figure 17. Screen to Edit IP and Subnet Mask Addresses

3. Enter the desired IP address in the format: xxx.xxx.xxx.xxx.

4. If a mistake is made, press CLR (clear) and repeat step 2 until all the octets have been set

correctly.

Subnet Mask

The Subnet Mask text box displays the currently configured subnet mask for the panel. The factory default IP address is 255.255.000.000.

To change the subnet mask:

1. Ensure DHCP is set to Off.

2. Press the on-screen subnet mask box. A screen appears that is similar to ﬁgure 17, but the

Subnet Mask ﬁeld is highlighted in green.

3. Enter the desired subnet mask in the format: xxx.xxx.xxx.xxx.

4. If a mistake is made, press CLR, then repeat step 2 until all the octets have been set

correctly.

DHCP

Toggles DHCP Off and On. Extron recommends that the TLP350CV is assigned a static IP to avoid communications errors on local networks.

Press Main to return to the Main menu screen.

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Video

From the Main menu, press Vid to access the Video menu:

Contrast: 063

Dn Up

Bright: 127

Dn Up

Color: 064

Dn Up

Tint: 129

Dn Up

Main

Figure 18. Video Menu Screen

The video menu adjusts the appearance of a video signal connected to the video inputs.

Use the Dn and Up buttons or the volume control knob to adjust:

• Contrast between 0 and 127 (default, 64)

• Color between 0 and 127 (default, 64)

• Brightness between 0 and 255 (default, 128)

• Tint between 0 and 255 (default, 128)

The small rectangle provides a preview of incoming video and allows the user to adjust the video properties.

Press Main to return to the Main menu screen.

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Calibration Screen

The touchscreen panel may require calibration to react properly to a finger touch. To access the touchpanel Calibration screen:

• From the Main menu, press the recessed Menu button (figure 12,

• From any menu screen other than the Main screen or, if you are not in a menu screen, press

The calibration screen opens.

, on page 17) once.

the Menu button once, release the button and press it a second time (within one second).

Press and Hold

Highlighted Box

Until Color Changes

+ +

Figure 19. Calibration Screen

1. Press the green box and continue pressing until the color changes to gray and a second box

is highlighted in green.

2. Move to the newly highlighted box and repeat step 1.

3. Repeat until all four boxes have been pressed and have turned gray.

Once all four boxes have been calibrated the screen automatically returns to the Main menu. The touch screen is now calibrated and ready for configuration or normal operation.

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Configuration Software

The section provides information on the following topics:

• Conﬁguration and Control Software

• Installing Software

• Using the TouchLink Panel Web Pages

• GUI Design and Conﬁguration

Configuration and Control Software

Designing a graphical user interface (GUI) for the TouchLink panel takes two steps:

• Design the layout of the text and graphics. (See Using GUI Conﬁgurator on page29.)

• Assign functions to the text and graphics. (See Using Global Conﬁgurator on page33.)

Extron GUI Configurator and Global Configurator are Windows-based applications that provide versatility and adaptability for configuration and control of an AV system as it grows and evolves. Both software programs are included on the disc provided with the TLP350CV and are also available free at www.extron.com. Each program has an extensive help file to guide project development.

Use GUI Configurator to design the touchpanel interface either by customizing an existing template or by designing an entirely new interface. GUI Configurator offers several templates that are designed to manage control system devices.

Once the GUI has been designed on a PC, the project is saved, built, and uploaded to the TouchLink panel to verify what it looks like on the screen.

It is then imported from the touchpanel to Global Configurator where control functions are assigned to the text and graphic items in the layout.

After assigning the control functions, the project is rebuilt and uploaded to the controller.

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Installing Software

GUI Conﬁgurator and Global Conﬁgurator Installation

1. Open a browser and go to www.extron.com.

2. Click Download (1). The Download page opens.

3. Click Software (2). A selection of commonly downloaded software is shown.

Figure 20. Extron Software Download Web Page

Click on the software product to go to the web page for that product.

NOTES:

• You must use Global Conﬁgurator 3.0.4 or a later version and

GUIConﬁgurator1.1 or a later version to conﬁgure the TLP350CV.

• Do not use Global Conﬁgurator Plus and Professional or GUI Designer with the

4. If you do not see the software that you wish to download, click the right (>) or left (<) arrows

to scroll through more options or go to the alphabet menu and click G.

ALL # A B C D E F G H I J K ML N PO Q TSR U V W X Y Z

Figure 21. Alphabet Menu

5. A list of software products with the initial letter “G” is shown. Locate the Global Conﬁgurator

or GUI Conﬁgurator program and click Install.

6. Follow the on-screen instructions.

By default, the Installer program creates and places the GUI Configurator program in the

C:\Program Files\Extron\GUI Configurator folder. An icon may also be placed on

the Windows desktop.

By default, the Installer program creates and places the Global Conﬁgurator program in the C:\Program Files\Extron\GCx.x folder, where x.x represents the version of the Global Conﬁgurator program. During installation, there is an option to place an icon on the Windows desktop.

TLP 350CV.

TLP 350CV and TLE 350 • Conﬁguration Software 26

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Using the TouchLink Panel Web Pages

The TLP350CV TouchLink panel has default Web pages that can be used to read and change the current settings of the panels. The Web pages can be accessed as follows:

1. Open your browser and type the IP address of the TLP 350 unit into the address box. The

browser opens the TouchLink panel Status page, which is read-only and provides basic information about the model, date and time, and IP settings.

Figure 22. System Status Page

2. Click on the Configuration tab and select the System Settings page to modify

information about the IP settings and the date and time settings. These correspond to the

IP and Time settings (see IP and Time on page21) in the on-screen menus.

Figure 23. System Settings

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3. Click Passwords to set passwords for an Administrator and a User. To set a password,

follow the instructions at the top of the page.

Figure 24. Passwords

4. To upgrade the unit ﬁrmware, click Firmware Upgrade. More detailed instructions are found

in the Updating Firmware Using the Touchpanel Web Pages section on page 43.

5. Click on the Touchpanel tab to alter the Touchpanel and volume settings. These

correspond to the Main settings (see page 19) and Volume settings (see page 20) in the on-screen menus.

Figure 25. Touchpanel Conﬁguration

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GUI Design and Configuration

Using GUI Conﬁgurator

This section provides an overview of the GUI Conﬁgurator program. For complete information about the program, consult the GUI Conﬁgurator Help File (select Contents in the Help Menu or press the <F1> key while within the program).

NOTE: To conﬁgure the TLP350CV, use GUI Conﬁgurator version 1.1 or later.

To use the GUI Conﬁgurator program, follow these instructions:

1. Click on the desktop icon. A splash screen appears momentarily and then the program

opens at the main screen behind the GUI Configurator Start Options dialog box.

Figure 26. Opening GUI Conﬁgurator

Figure 27. GUI Conﬁgurator Start Options Dialog Box

TLP 350CV and TLE 350 • Conﬁguration Software 29

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2. You can choose to:

• Start a New Project — Clicking OK opens a dialog box that offers a choice of project

options.

Figure 28. GUI Conﬁgurator New Project Dialog Box

A series of icons offer the choice of creating a project with or without a template and allows you to select the size and type of Touchlink panel. If you are creating a project from an existing template, you can use the factory-loaded templates or select a previously created template.

• Open an Existing Project — Clicking OK opens a dialog box that allows you to

navigate to an existing project for modiﬁcation.

Figure 29. GUI Conﬁgurator Dialog Box to Open an Existing Project

Navigate to the existing file and select it. A preview with information about the file appears in the panel on the right.

To work on the project, ensure the Open as read-only box is unchecked. Click Open to open the file. The project opens in GUI Configurator.

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• Download an Existing Project from a Panel — Clicking OK opens a dialog box that

allows you to download a ﬁle that has been uploaded to a panel.

Figure 30. GUI Conﬁgurator Download Project Dialog Box

In the dialog box that opens, enter the IP address of the panel and use the Browse button to navigate to a folder where the file is being saved.

Check Open the project and, Close Download Manager. Click on OK. The project is downloaded to your computer and opens in

GUI Configurator.

3. Depending on which option was selected in step 2, GUI Conﬁgurator opens to a new or an

existing project. The initial screen is divided into a series of panes offering a range of tools that can be used to design or modify the project. For full details on how to use these tools, consult the help ﬁle (in the Help menu click Contents or press the <F1> key while within the program).

Figure 31. GUI Conﬁgurator Main Screen

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4. To save the project, select Save Project from the File menu. The project ﬁle is saved. If

this is the ﬁrst time saving the project ﬁle, the Save As dialog box appears. If the Save As dialog box appears:

a. Browse for the location where the project ﬁle is to be saved. b. Enter a ﬁle name for the project. c. Click Save.

5. The project can be uploaded to one or more TouchLink panels. To add a panel, to which the

project can be uploaded:

a. From the Project menu, select Add > Panel:

Figure 32. Add a TouchLink panel (5a)

b. The Panel Manager dialog box opens:

Figure 33. Add a TouchLink panel (5b)

c. Click on the Add Panel Icon (see image to the right) to add a new panel to

the list in the left panel.

d. Highlight the name of the panel in the left panel to display the properties of that panel in

the right pane.

e. When a new panel is added, it has the default IP address (192.168.254.254). To

change the IP address, highlight the Address property in the left panel and type in the correct IPaddress. Update any other properties, as required.

f. Repeat steps a - e to add further panels, if required.

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6. To upload a project to a TouchLink panel: a. From the Project menu, select Upload to Selected Panels. The Build Manager

dialog box opens, showing the build progress. Once the build is complete, this dialog box closes and the File Upload Manager screen opens. The upload begins automatically.

b. Select Close this dialog when upload completes checkbox in the Automatic

Settings section so that the File Upload Manager screen closes automatically once

the upload completes. This option can be set before or during the upload.

If this project has been uploaded to the TouchLink panel before, you can choose to upload the changes that have been made to the previous upload. You can also choose to upload to certain TouchPanels from the list of TouchLink panels found within the Devices section of the File Upload Manager screen during the upload process.

Using Global Conﬁgurator

NOTE: To configure the TLP350CV, use Global Configurator version 3.0.4 or later.

This section provides an overview of the Global Conﬁgurator program. For complete information about the program, consult the Global Conﬁgurator Help File (click on Contents in the Help menu or press the <F1> key while within the program).

This section describes how to set up Global Conﬁgurator project with an IPL250 controller. Setting up a project with another IP Link product is similar but you should consult the Global Conﬁgurator Help File for exact information about the product you are using.

NOTE: The TLP 350CV is not compatible with IPL Pro or IPCP Pro controllers.

1. Double click on the GC3 desktop icon. The Global Configurator 3 Start Options box

opens.

Figure 34. Global Conﬁgurator 3 Start Options

2. Select Create A New Project and click OK.

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The dialog box closes, leaving the Project Settings screen.

Figure 35. Global Conﬁgurator Project Settings

3. Enter the IP Address for the TLP350CV panel.

The default Telnet connection is port 23 and HTTP is port 80, so these values do not usually need to be changed.

If necessary, set Administrator and User passwords.

If required, set the date and time.

Checking the Set Device as GlobalViewer Host box is optional.

4. Click OK.

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The Project Settings screen closes and is replaced by the Add Device dialog box:

Figure 36. Global Conﬁgurator Add Device Dialog Box

To see all the options, click on the Advanced >>> button. The button name changes to

Basic <<< (as shown in the figure above).

a. Select the IP Link Device from the drop-down menu. In ﬁgure 34, above, an IPL 250

controller is added. Adding a different IP Link product is similar.

b. Enter the IP Address of the IP Link controller. The default value is 192.168.254.254,

but this may have been changed. Check with your IT Department to verify the address.

c. Enter a Display Name into the text box. This is what the device is known as in the

Global Conﬁgurator project.

d. Checking the Make this device a GlobalViewer Host checkbox is optional. e. Set the telnet port (usually 23) and the web port (usually 80). f. If the controller is password protected, enter the password now. g. In the right pane, set up a GlobalViewer tree. For information about this, refer to the

Global Conﬁgurator Help File.

5. Click OK.

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The Add Device screen closes. The start-up screen, which was behind it, is now visible, showing the IPL 250 and the available ports:

Figure 37. Conﬁguring an IP Link Device

6. Select Touchpanel Port 1. The screen shows the available options for the TouchLink

panel. To add the GUI Conﬁgurator project that was uploaded to the TouchLink panel, click

Click here to add one.

Figure 38. Adding a TouchLink panel

TLP 350CV and TLE 350 • Conﬁguration Software 36

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7. The Add TouchPanel dialog box opens.

Figure 39. Add Touchpanel Dialog Box a. Ensure the TouchLink panel Model is selected from the drop-down menu and enter the

IP address.

b. Set the Telnet Port (usually 23) and, if necessary, enter the password. c. Check the Import/Apply Layout box and click OK.

8. The window now shows the GUI from the TouchLink panel.

Figure 40. Touchpanel GUI Loaded Onto Global Conﬁgurator 3

9. You must now use Global Conﬁgurator to associate functions with the screen elements

that you designed in GUI Conﬁgurator. The steps for carrying this out can be found in the Global Conﬁgurator Help File.

TLP 350CV and TLE 350 • Conﬁguration Software 37

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Reference Material

This section describes:

• Reset Modes

• Updating Firmware

• Button Kits and Replacement

Reset Modes

The TLP350CV has four reset modes that correspond to four of the five reset modes for the IP Link controllers. The reset modes are initiated by pressing the Reset button (see figure 12, F, on page 17). Use a paper clip to push through the reset button access hole.

The four reset modes are:

• Use Factory Firmware

• Run or Stop Events

• Reset All IP Settings

• Reset to Factory Defaults

Use Factory Firmware

This mode is used to boot up the unit with factory-installed firmware for a single power cycle in the event of a firmware update that failed or caused incompatibility issues with user-loaded firmware

Activation

To start the Use Factory Firmware reset mode and replace firmware:

1. On the touchpanel, hold down the recessed Reset button while applying power to the unit.

When power is restored, the Reset LED lights.

2. Hold the Reset button for a further two seconds before releasing it. The touchpanel enters

factory ﬁrmware mode.

3. Upload new ﬁrmware to the unit as desired (see Updating Firmware on page 40).

NOTES:

• User-defined Web pages may not work correctly if using an earlier firmware

• Do not continue to operate the touchpanel using the factory ﬁrmware version. If

• If you do not want to update the firmware, or performed a mode1 reset by

version.

you want to use the factory default ﬁrmware, you must upload that version again (see Updating Firmware on page 40).

mistake, cycle power to the TLP350CV to return to the firmware version running prior to the reset.

Result

The unit reverts to factory-installed firmware. Event scripting does not start if the unit is powered on in this mode. All user files and settings such as drivers, adjustments, and IP settings are maintained.

TLP 350CV and TLE 350 • Reference Material 38

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Run or Stop Events

This mode is used for troubleshooting.

Activation

To start the Run/Stop Events reset mode:

1. Press and hold the Reset button until the Power LED blinks once (after 3 seconds).

2. Release and press Reset momentarily (for <1 second) within 1 second. Nothing happens if

the momentary press does not occur within 1 second.

Result

Events are toggled on and off.

Reset All IP Settings

This mode resets all IP settings to factory defaults. It enables IP address information to be reset using ARP and the MAC address.

Activation

To reset all IP settings:

1. Hold down the Reset button for about 6 seconds until the Power LED blinks twice (once at

3 seconds and again at 6 seconds).

2. Release and press Reset momentarily (for <1 second) within 1 second. Nothing happens if

the momentary press does not occur within 1 second.

Result

Reset All IP Settings mode:

• Enables ARP capability.

• Sets the IP address back to factory default (192.168.254.251).

• Sets the subnet back to factory default (255.255.0.0).

• Sets the default gateway address to the factory default (0.0.0.0).

• Sets port mapping back to factory default.

• Turns DHCP off.

• Turns events off.

Reset to Factory Defaults

This mode resets all IP settings and touchpanel settings to factory defaults and removes all configurations. It allows you to start over with configuration and uploading and to replace events.

Activation

To reset the unit to all factory default settings:

1. Hold down the Reset button for about 9 seconds until the Power LED blinks three times

(once at 3 seconds, again at 6 seconds, and again at 9 seconds).

2. Release and press Reset momentarily (for <1 second) within 1 second. Nothing happens if

the momentary press does not occur within 1 second.

TLP 350CV and TLE 350 • Reference Material 39

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Result

Reset to Factory Defaults mode performs a complete reset to factory defaults (except the firmware).

• Does everything Reset All IP Settings mode does.

• Removes button and touchpanel user interface layout and conﬁgurations.

• Resets all touchpanel IP settings to factory default.

• Removes all scheduling settings.

• Removes or clears all ﬁles from the TLP 350CV.

Updating Firmware

There are three methods available to update firmware for the TLP350CV:

• Updating Firmware Using Firmware Loader

• Updating Firmware Using GUI Conﬁgurator

• Updating Firmware Using the Touchpanel Web Pages

Before starting, consult your IT team and ensure that the TLP350CV has a unique IP address.

NOTE: The factory default IP address for the TLP350CV is 192.168.254.254. Consult

Obtaining the Latest Firmware File

Before updating the firmware, you must download from the Extron website to a PC.

1. Using a computer that is connected to the same network as the touchpanel, open a browser

2. Click Download (see ﬁgure41,1).

3. Click Firmware (2).

with your IT Department to ensure all IP addresses are correctly assigned.

and go to www.extron.com.

Figure 41. Firmware Download Center

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The Download Center for Firmware opens.

Figure 42. Download Center for Firmware

4. Click the letter T from the alphabet menu (see ﬁgure 42, 1). A list of the ﬁrmware for

products with names beginning with the letter “T” is shown.

5. Scroll down the page until you ﬁnd the ﬁrmware for the TLP 350CV. It is listed under

TouchLink Touchpanels (

6. Click Release Notes for more information about the ﬁrmware.

7. Click Download.

8. Follow the onscreen instructions to download an executable ﬁle.

9. Run that program to save the ﬁrmware on the PC. Make a note of location where the

ﬁrmware is stored on the PC.

TLP 350CV and TLE 350 • Reference Material 41

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Updating Firmware Using Firmware Loader

Firmware Loader is a utility that uploads firmware from you PC to an Extron product. It is available from the Extron Website. If necessary, download and install Firmware Loader on a PC by following the procedure described in Installing Software on page 26.

1. Open Firmware Loader.

2. In the Add Device dialog box, select the TLP350CV (ﬁgure 40, 1), then choose TCP/IP

from the Connection Method dropdown (2).

22 3 5

Figure 43. Add Device Dialog

3. Enter the IP address for the TLP350CV (3), a Telnet port number (usually 23) (4), and, if

necessary, a password (5).

4. Click Add (6). The ﬁrmware loader opens.

NOTE: Administrator level privileges are required to upload firmware to Extron devices.

192.168.254.254 V00*00 A0*X** 60-xxxx-01 1.00.00xx

Figure 44. Firmware Loader, Begin Firmware Upload

5. Click File > Open and navigate to the folder where the ﬁrmware ﬁle is located. Click on the

ﬁle to select it, then click Begin (ﬁgure 41, 1).

The Transfer Time and a green bar moving across the Total Progress panel show the progress of the firmware upload. The transfer takes approximately 3 minutes.

6. When the Transfer Complete! message appears, click File > Exit to close Firmware

Loader.

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Updating Firmware Using GUI Conﬁgurator

1. If necessary, download and install GUI Conﬁgurator and Firmware Loader on your PC (see

Installing Software on page 26). The PC must be on the same network as the TLP 350CV.

2. Download the ﬁrmware upgrade (see Obtaining the Latest Firmware File on page40).

Make a note of the folder where the ﬁrmware ﬁle is saved.

3. Open GUI Conﬁgurator, then select the Firmware Loader by clicking on Firmware Update

Manager... in the Tools menu.

Figure 45. Opening Firmware Update Manager from GUI Conﬁgurator

4. Follow steps 2 to 6 from the previous section (see Updating Firmware Using Firmware

Loader on page 42).

Updating Firmware Using the Touchpanel Web Pages

If necessary, download the firmware from the Extron Website (see Obtaining the Latest

Firmware File on page40).

1. Open a browser and type the IP address of the TLP350CV into the address box (1). The

browser opens the TouchLink panel web pages (see Using the TouchLink Panel Web

Pages on page 27).

TLP 350CV Default Web Page

455

Figure 46. Firmware Upgrade Web Page

2. Click on the Configuration tab at the top of the page (2) and then select

FirmwareUpgrade from the bar on the left (

3. Use the Browse button (4) to navigate to the ﬁrmware ﬁle that was saved in step 3.

4. Click Upload (5). The Touchpanel screen shows the message Firmware Uploading...

Please Wait.... When the ﬁrmware is uploaded, there is a message saying

ReStarting....

Once the ﬁrmware is installed, the panel can be calibrated using the on-screen menus (see

Setup Menu on page 19), or the TouchLink panel web pages (see Using the TouchLink Panel Web Pages).

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Button Kits and Replacement

Push do release bottom clips

aceplate Retainer

Button Kits

The TLP 350CV has ten dedicated, customizable function buttons to provide quick access to key functions. The buttons must be associated with their function by configuring them with GlobalConfigurator (see the GlobalConfiguratorHelp File).

The unit ships with the following default set of buttons installed:

Laptop Display On

PC Display Off

DVD Mute

Doc Cam Volume

Auxiliary Volume

Any or all of these buttons can be replaced if they are assigned different functions when the unit is customized. Replacement buttons come in pre-packaged kits or can be ordered individually.

For full information and to download an order form, go to www.extron.com.

Button Replacement

To replace one or more buttons on the front panel of the TLP350CV:

1. Remove power from the TLP350CV.The faceplate is snapped on and held in four places,

two on top and two at the bottom of the faceplate. Using an Extron Tweeker, gently push down on the two top tabs as shown to release the faceplate.

2. The faceplate is still held by two clips on the bottom. While rotating the faceplate away from

the panel, push down on it slightly to release the two clips.

Release tabs in two places.

wn to

Rotate top of faceplate forward.

F (shown in red)

Figure 47. Release the Faceplate Tabs

3. Tip the bezel forward as it is being removed so that the buttons do not fall out.

4. Lay the bezel face down and remove the buttons that need to be replaced.

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Remove Butt

ons

Figure 48. Button Replacement

5. Insert the replacement buttons making sure that they are in the correct orientation.

6. Replace the bezel that was removed in step 2. Four clips, two at the top and two at the

bottom, snap into place, audibly.

7. Reconnect the power to the touchpanel.

TLP 350CV and TLE 350 • Reference Material 45

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Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:

Extron Electronics 1230 South Lewis Street Anaheim, CA 92805 U.S.A.

Europe and Africa:

Extron Europe Hanzeboulevard 10 3825 PH Amersfoort The Netherlands

Asia:

Extron Electronics Asia Pte. Ltd. 135 Joo Seng Road, #04-01 PM Industrial Bldg. Singapore 368363 Singapore

Japan:

Extron Electronics, Japan Kyodo Building, 16 Ichibancho Chiyoda-ku, Tokyo 102-0082 Japan

China:

Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China

Middle East:

Extron Middle East Dubai Airport Free Zone F13, PO Box 293666 Dubai, United Arab Emirates

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modiﬁcations were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040 Asia: 65.6383.4400 Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or ﬁtness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

Worldwide Headquarters: Extron USA West, 1025 E. Ball Road, Anaheim, CA 92805, 800.633.9876