Extron electronics TouchLink CCI Pro 700 User Manual

User Guide

CCI Pro 700

TouchLink Pro Conference Room Control Interface

TouchLink

®

68-2785-01 Rev. D

01 19

Safety Instructions

Safety Instructions • English

WARNING: This symbol, ,when used on the product, is
intended to alert the user of the presence of uninsulated dangerous
voltage within the product’s enclosure that may present a risk of electric
shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing)
instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron
website, www.extron.com.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses
Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und
die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in

der im Lieferumfang enthaltenen Dokumentation besonders wichtige
Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in
den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.

Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad
de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du
produit d’une tension électrique dangereuse susceptible de provoquer
un choc électrique.

Istruzioni di sicurezza • Italiano

AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di tensione non isolata pericolosa
all’interno del contenitore del prodotto che può costituire un rischio di
scosse elettriche.

ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di importanti istruzioni di funzionamento
e manutenzione nella documentazione fornita con l’apparecchio.

Per informazioni su parametri di sicurezza, conformità alle normative,
compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento
alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo
68-290-01, sul sito web di Extron, www.extron.com.

Instrukcje bezpieczeństwa • Polska

OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu

poinformować użytkownika o obecności izolowanego i niebezpiecznego
napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie
porażenia prądem elektrycznym.

UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do

ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji
(obsługi) w literaturze, wyposażone w sprzęt.

Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji
wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne,
zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część
numer 68-290-01, na stronie internetowej Extron, www.extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии
неизолированного опасного напряжения внутри корпуса
продукта, которое может привести к поражению электрическим
током.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций
по эксплуатации и обслуживанию в руководстве,
прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности,
соблюдении нормативных требований, электромагнитной
совместимости (ЭМП/ЭДС), возможности доступа и других
вопросах см. руководство по безопасности и соблюдению
нормативных требований Extron на сайте Extron: ,

www.extron.com, номер по каталогу - 68-290-01.

安全说明 • 简体中文

警告： 产品上的这个标志意在警告用户该产品机壳内有暴露的危险 电压，

有触电危险。

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance
importantes qui se trouvent dans la documentation fournie avec le
matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la
réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets
connexes, lisez les informations de sécurité et de conformité Extron, réf.
68-290-01, sur le site Extron, www.extron.com.

注意： 产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍
使用的特性等相关内容，敬请访问 Extron 网站 , www.extron.com，参见

Extron 安全规范指南，产品编号 68-290-01。

安全記事 • 繁體中文

警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

注意 若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有

重 要 的 操 作 和 維 護（ 維 修 ）説 明 。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資
訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規
遵守手冊》，準則編號 68-290-01。

安全上のご注意 • 日本語

警告: この記 号 が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意:この記号 が製品上に表示されている場合は、本機の取扱説明書に

記載されている重要な操作と保守( 整備)の 指示についてユーザーの注 意
を喚起するものです。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目に
つ い て は 、エ ク ストロ ン の ウェブ サ イト www.extron.com よ り 『 Extron Safety
and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。

안전 지침 • 한국어

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을
경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에
대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및
규제 준수 안내서, 68-290-01 조항을 참조하십시오.

Copyright

© 2015-2019 Extron Electronics. All rights reserved. www.extron.com

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks

(®)

, registered service marks

(SM)

, and trademarks

(™)

are the property of RGB Systems, Inc. or

Extron Electronics (see the current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks

(®)

Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Glitch Free, GlobalConfigurator,
GlobalScripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort,
NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation,
SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, XTPSystems, and ZipClip

Registered Service Mark

(SM)

: S3 Service Support Solutions

Trademarks

(™)

AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, AVEdge, CableCover, CDRS (ClassD
Ripple Suppression), Codec Connect, DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), DriverConfigurator,
DSPConfigurator, DSVP (Digital Sync Validation Processing), eLink, EQIP, Everlast, FastBite, FOX, FOXBOX, IPIntercom HelpDesk, MAAP,
MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, ShareLink,
SIS, SimpleInstructionSet, Skew-Free, SpeedNav, Triple-Action Switching, True4K, Vector™ 4K, WebShare, XTRA, and ZipCaddy

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause interference. This interference must be corrected at the expense of the user.

NOTE: For more information on safety guidelines, regulatory compliances,

EMI/EMF compatibility, accessibility, and related topics, see the “Extron Safety and

Regulatory Compliance Guide” on the Extron website.

Battery Notice

This product contains a battery. Do not open the unit to replace the battery. If the battery
needs replacing, return the entire unit to Extron (for the correct address, see the Extron
Warranty section on the last page of this guide).

CAUTION: Risk of explosion. Do not replace the battery with an incorrect type. Dispose

of used batteries according to the instructions.

ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de pile.

Débarrassez-vous des piles usagées selon le mode d’emploi.

Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

CAUTION: Risk of minor personal injury.
ATTENTION : Risque de blessure mineure.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C
[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

NOTE: For commands and examples of computer or device responses mentioned

in this guide, the character “0” is used for the number zero and “O” is the capital
letter “o.”

Computer responses and directory paths that do not have variables are written in the font
shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32
C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t
SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:

From the File menu, select New.
Click the OK button.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

Contents Contents

Introduction ...................................................1

Guide Overview .................................................. 1

Product Description ............................................ 1

Features ............................................................. 1

Application Diagram ........................................... 2

Installation Overview .................................... 3

Panel Features ..............................................5

Front Panel Features ........................................... 5

Rear Panel Features ........................................... 6

Rear Panel Access ......................................... 6

Rear Panel Buttons and Connector ................ 7

Cable Routing ............................................... 10

Setup Menu..................................................11

Navigation and Data Entry ................................ 11

Setup Menu System ......................................... 12

Status Submenu ........................................... 12

Network Submenu ........................................ 13

Display Submenu.......................................... 14

Audio Submenu ............................................ 15

Advanced Submenu ..................................... 16

Configuration Software .............................. 18

Configuration Software Programs ..................... 18

Software Descriptions ................................... 18

Software Overview ........................................ 19

Software Download ...................................... 19

Software Installation ...................................... 20

Internal Web Page ............................................ 20

Web Page Access ........................................ 20

License Information ...................................... 21

Firmware Updates ........................................ 21

Reference Information ...............................22

Mounting .......................................................... 22

Network Port Requirements.............................. 22

Button Replacement ......................................... 22

Reset Modes .................................................... 24

Firmware Download .......................................... 25

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Contents vii

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Contents viii

Introduction

This section contains basic information about the Extron CCI Pro 700 TouchLink Pro
Conference Room Control Interface. Topics in this section include:

• Guide Overview

• Product Description

• Features

• Application Diagram

Guide Overview

This guide contains information about installing, operating, and configuring the CCI Pro 700
TouchLink Pro Conference Room Control Interface. In this guide, the terms “CCI Pro 700”
and “interface” refer to the CCI Pro 700 TouchLink Pro Conference Room Control Interface.

Product Description

The CCI Pro 700 is control system user interface optimized for conferences, collaboration,
and AV control. It supports many critical functions needed in a conference environment,
while providing a powerful and intuitive user interface for room control. The compact
CCI Pro 700 includes a 3.5 inch color information display, a numeric keypad, and backlit
buttons. The information display is customized using GUI Designer, and all buttons can be
configured and customized using Global Configurator Plus and Professional, and Custom
Button Builder.

Features

• Fully configurable — Controls conference systems and AV devices from a single

interface.

• Audio, video, and Web integration — Works seamlessly with virtually any audio,

video, or Web conference solution.

• IP Link Pro control processor compatibility — Directly communicates with any

IP Link Pro control processor via Ethernet.

• Customizable 3.5 inch color information display with context-dependent

buttons — Displays contact information, dialing directories, and call status.

• Six customizable function buttons — Control AV devices or call presets. Buttons

are included with labels for display on, display off, and source selection. Create custom
labels and order custom buttons by using Custom Button Builder.

• Dual color call status indicator — Shows various conference room conditions such

as microphone mute, privacy, or an incoming call.

• Configurable buttons — Control critical conference functions. These backlit buttons

for volume, navigation, call mode, keypad, and room and conference functions are
grouped for easy user operation of the conference environment.

• Power over Ethernet (PoE) — Allows the interface to receive power and control over

a single Ethernet cable, eliminating the need for a local power supply (PoE injector sold
separately).

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Introduction 1

• Light sensor — Adjusts screen and button brightness as the ambient room lighting

changes.

• Adjustable sleep timer — Puts the interface into Sleep mode to save energy when

not in use.

• Motion detector — Wakes the interface from Sleep mode when motion is detected

near the interface.

• Extron control system software — Fully configures the interface. GUI Designer

configures the LCD screen layout. Global Configurator Plus and Professional configure
the button functions.

• Support for Extron Control App and Extron Control for Web

• Pull-out tray — Provides easy access to reminders or system information, such as

contact numbers or system presets.

• Section 508 compliance — Meets or exceeds Section 508 accessibility standards.

Application Diagram

RS-232

IR

IR

100-240V ~ 50-60Hz

2 3 7

1 2

1

+ - + -

TxRxG Tx Rx GTx Rx GTx Rx G S G S G SG S GRTSCTS

SWITCHED 12 VDC
40W MAX TOTAL

3

4

4 5 6 8

+ - + -

TxRxG Tx Rx GTx Rx GTx Rx GRTSCTS

5A MAX

12 VDC

Extron
IPCP Pro 550

IP Link Pro Control
Processor

Extron
TLP Pro 1220TG

12" Tabletop
TouchLink Pro
Touchpanel

2

_,@

1

GHI

4

FLASH

REDIAL

Extron
CCI Pro 700

TouchLink Pro
Conference Room
Control Interface

2

_,@

1

GHI

4

FLASH

REDIAL

ABC

5

PQRS

7

ABC

5

PQRS

7

IPCP PRO 550

1 2 3 4

1 2 3 4

PWR OUT = 12W

+V

-SG

+S

eBUS

LAN

1 2 3 4 G

5 6 7 8

5 6 7 8

SG S G S G S G

FLEX I/O

RELAYSIR/SERIALCOM

Ethernet

TCP/IP

Network

Ethernet Ethernet

DVD / VHS

AUTO IMAGE

TV

MP3

DEF

3

RECEIVER

MNO

6

HELP

JKL

WXYZ

9

TVU

8

#

OPER

0

*

Cameras

Table Microphones with Mute and Light Control

DVD / VHS

AUTO IMAGE

TV

MP3

DEF

3

RECEIVER

MNO

6

HELP

JKL

WXYZ

9

TVU

8

#

OPER

0

*

Blu-ray Player

STANDBY/ON

Satellite Receiver

PUSH PUSH

POWER GUIDE MENU RES 480480p 720p1080i1080p

DIRECTV

INPUTS

2

1

3

5

4

6 7

10

9

8

11

OUTPUTS

2

1

3

5

4

6 7

10

9

8

11

Extron
XTP CrossPoint 1600

Modular Digital Matrix
Switcher

LANLAN

Document
Camera

PQLS HDMI OPEN/CLOSE FL OFF

USB

DIRECTV HD

SELECT

12

13

16

14

15

16

14

15

ENTER PRESET

CONFIG

Video
Conference
Codec

Wireless
Microphones

CONTROL

VIEW

PRIMARY

REDUNDANT

POWER

XTP CROSSPOINT 1600

XTP SERIES DIGITAL MATRIX SWITCHER

12

13

Digital I/O Control

1

2 3 4 5

I/OINPUTS

ING

0102 ING 0102 ING 0102 IN G 01 02 IN G0102
POWER
12V

1.0A MAX

2 3 4 5

1

I/O

AUDIO

ESC

VIDEO

Extron
SI 3CT LP

Full-Range
Speakers

100-240V ~ 0.7A MAX

MIC +48V

1 2 3 4

MIC/LINE INPUTS

5 6 7 8

50/60 Hz

AT

1

2 3 4

Extron
AXP 50 C AT

Audio Expansion Processor
(Audio Expansion Typical of 5)

1

RESET

AXP 50 C AT

9 10

4 1

DMP 128 C AT

11 1273625

8

100-240V 0.5A, 50-60Hz

100-240V 0.5A, 50-60Hz

XPA 2001-70V

REMOTE

INPUTS

70 V OUTPUT

ATTENUATION HPF

10V

50mA

L (SUMMED)

R

10
12

8
6

14

G

STANDBY

80 Hz

LIMITER/PROTECT

18

4
2

26

OFF

SIGNAL

0

∞

GCV

5 6 7 8

OUTPUTS

Dante

2 3 4

CLASS 2 WIRING

1 2 3 4 5 G 6

DIGITAL I/O

111213 14 15 G 16171819 20G

7 8 9 10G

Extron
XPA 2001-70V

Power Ampliers

Network

XPA 2001-70V

LIMITER/PROTECT

1 2 3 4

RS-232

TxRx G

REMOTE AT

POWER
12V

0.7A MAX

-+

REMOTE

INPUTS

ATTENUATION HPF

10V

L (SUMMED)

R

10
12

8
6

14

80 Hz

18

4
2

26

OFF

SIGNAL

0

∞

RESET

LAN

EXP

Projector

RS-232

SIG LINK

OVER XTP

AUDIO

RS-232 IR

ON

OFF

RxTx

RxGTx

XTP IN

LAN

Extron
XTP R HDMI

Receiver

70 V OUTPUT

50mA

G

STANDBY

GCV

CLASS 2 WIRING

100-240V 0.5A, 50-60Hz

XPA 2001-70V

INPUTS

ATTENUATION HPF

L (SUMMED)

R

10
12

8
6

14

80 Hz

LIMITER/PROTECT

18

4
2

26

OFF

SIGNAL

0

∞

Extron
DMP 128 C AT

Digital Matrix
Processor

XTP R HDMI

RELAYS

OUTPUTS

AUDIO

1

2

RL

RESET

-+-+

HDMI

S/PDIF

Projector

RS-232

SIG LINK

POWER

OVER XTP

RS-232 IR

XTP IN

LAN

Extron
XTP R HDMI

Receiver

REMOTE

INPUTS

ATTENUATION HPF

10V

50mA

L (SUMMED)

R

10
12

8
6

14

G

80 Hz

18

4
2

26

OFF

SIGNAL

0

∞

GCV

AUDIO

ON

OFF

RxTx

RxGTx

70 V OUTPUT

STANDBY

CLASS 2 WIRING

100-240V 0.5A, 50-60Hz

12V

0.7A MAX

-+

100-240V 0.5A, 50-60Hz

XPA 2001-70V

LIMITER/PROTECT

REMOTE

70 V OUTPUT

10V

50mA

G

STANDBY

GCV

CLASS 2 WIRING

XTP R HDMI

RELAYS

OUTPUTS

AUDIO

1

2

RL

RESET

-+-+

HDMI

S/PDIF

XPA 2001-70V

REMOTE

INPUTS

70 V OUTPUT

ATTENUATION HPF

10V

50mA

L (SUMMED)

R

10
12

8
6

14

G

STANDBY

80 Hz

LIMITER/PROTECT

18

4
2

26

OFF

SIGNAL

0

∞

GCV

CLASS 2 WIRING

Figure 1. Typical Application Diagram

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Introduction 2

Installation Overview

This section contains basic installation procedures.

1. Before starting, download (www.extron.com) and install the latest versions of the

following software:

• Global Configurator Plus and Professional (GC) — For configuring button

actions and functions of the interface.

NOTES:

• Global Configurator Plus and Professional operates in either Plus mode or

Professional mode.

• Global Configurator Professional access requires Extron Control

Professional certification.

• Global Scripter (GS) — This is an alternative to Global Configurator Plus and

Professional for programming the button actions and functions of the interface.

• GUI Designer — For designing or adjusting LCD screen layouts.

You might also want to download a customized system template. Extron has created a
number of system templates, available for free from the CCI Pro 700 product page on
the Extron website. Each template is customized for use with a specific model of audio
or video conferencing codec. It includes the driver for the codec, a GUI layout template
for the CCI Pro 700, and configurations for the buttons and screen.

2. Obtain the following network information from your network administrator:

• DHCP status (on or off) — If DHCP is off, obtain the following:

• IP address

• Subnet mask

• Gateway

3. Mount and cable the units:
a. Mount the unit on a flat surface (see Mounting on page22).
b. Remove the CCI Pro 700 from the base to access the rear panel (see Rear Panel

Access on page6).

c. Route an Ethernet cable through the opening in the base (see Cable Routing on

page10).

d. Connect an Ethernet cable from the network to the interface (see Rear Panel

Buttons and Connector on page7).

NOTE: If necessary, use a power injector along the Ethernet cable run to apply

power.

e. Attach the base to the rear panel of the interface.

4. Use the setup menu to initially set up the interface (see Setup Menu on page11).

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Installation 3