Extron electronics TLP Pro 320M User Manual

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Page 1

User Guide

TLP Pro 320M

TouchLink Pro Touchpanel Control Systems

TouchLink

68-2515-01 Rev. A

07 15

Page 2

Safety Instructions

Safety Instructions • English

WARNING: This symbol,

to alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol,

intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.

, when used on the product, is intended

, when used on the product, is

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme,

le produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.

ATTENTION : Ce pictogramme,

le produit, signale à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec le matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site Extron, www.extron.com.

, lorsqu’il est utilisé sur

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol

in der im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website, www.extron.com.

auf dem Produkt soll den Benutzer

auf dem Produkt soll dem Benutzer

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, D, если указан

на продукте, предупреждает пользователя о наличии неизолированного опасного напряжения внутри корпуса продукта, которое может привести к поражению электрическим током.

ВНИМАНИЕ: Данный символ, I, если указан на продукте,

предупреждает пользователя о наличии важных инструкций по эксплуатации и обслуживанию в руководстве, прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности, соблюдении нормативных требований, электромагнитной совместимости (ЭМП/ЭДС), возможности доступа и других вопросах см. руководство по безопасности и соблюдению нормативных требований Extron на сайте Extron: www.extron.com, номер по каталогу - 68-290-01.

安全说明 • 简体中文

警告： D产品上的这个标志意在警告用户该产品机壳内有暴露的危险电压，

有触电危险。

注意：I 产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使用的特性等相关内容，敬请访问 Extron 网站 www.extron.com，参见 Extron 安全规范指南，产品编号 68-290-01。

安全記事 • 繁體中文

警告: D 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

注意I 若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有重要

的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EM F 相容性、存取範圍和相關主題的詳細資訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規遵守手冊》，準則編號 68-290-01。

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo,

avisa al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo.

Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron,

www.extron.com.

, cuando se utiliza en el producto,

安全上のご注意

警告: この記号 D が製品上に表示されている場合は、筐体内に絶縁されて

注意:この記号 I が製品上に表示されている場合は、本機の取扱説明書に記載されて

安全上のご注意、法令遵守、EMI/EMF適合性、その他の関連項目については、エクストロンのウェブサイト www.extron.com より

『Extron Safety and Regulatory Compliance Guide』 (P/N 68-290-01) をご覧く

ださい。

• 日本語

いない高電圧が流れ、感電の危険があることを示しています。

いる重要な操作と保守(整備)の指示についてユーザーの注意を喚起するものです。

안전 지침 • 한국어

경고: 이 기호 D, 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을 경고합니다.

주의: 이 기호 I, 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수 안내서, 68-290-01 조항을 참조하십시오.

Page 3

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

NOTE:

• This unit was tested with shielded I/O cables on the peripheral devices. Shielded cables

• For more information on safety guidelines, regulatory compliances, EMI/EMF

Battery Notice

This product contains a battery. Do not open the unit to replace the battery. If the battery needs replacing, return the entire unit to Extron (for the correct address, see the Extron

Warranty section on the last page of this guide).

CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used

Batteries According to the Instructions.

ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de pile.

Débarrassez-vous des piles utilisées selon le mode d’emploi.

must be used to ensure compliance with FCC emissions limits.

compatibility, accessibility, and related topics, see the Extron Safety and Regulatory

Compliance Guide on the Extron Website.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.

The following registered trademarks(

), registered service marks(SM), and trademarks(TM) are the property of

RGBSystems, Inc. or Extron Electronics:

Registered Trademarks

AVTrac, Cable Cubby, CrossPoint, eBUS, EDID Manager, EDID Minder, Extron, Flat Field, FlexOS, GlobalViewer, Global Configurator, Hideaway, Inline, IPIntercom, IPLink, Key Minder, LockIt, MediaLink, PlenumVault, PoleVault, PowerCage, Pure3, Quantum, SoundField, SpeedMount, SpeedSwitch, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VersaTools, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, and XTP Systems

(SM)

Registered Service Mark

AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS (Class D Ripple Suppression), DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), DriverConfigurator, DSPConfigurator, DSVP (Digital Sync Validation Processing), DTP, eLink, EQIP, FastBite, FOX, FOXBOX, IP Intercom HelpDesk, LinkLicense, MAAP, MicroDigital, NetPA, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, ShareLink, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, True4K, Vector, WebShare, XTRA, ZipCaddy, and ZipClip

: S3 Service Support Solutions

Trademarks

(®)

(™)

Page 4

Conventions Used in this Guide

Notifications

In this user guide, the following are used:

WARNING: Potential risk of severe injury or death. AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.

CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessuremineure.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C

[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X!*X1&*X2)*X2#*X2!

NOTE: For commands and examples of computer or device responses mentioned

in this guide, the character “0” is used for the number zero and “O” represents the capital letter “o”.

}

Computer responses and directory paths that do not have variables are written in the font shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32 C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:

From the File menu, select New. Click the

OK button.

Specifications Availability

Product specifications are available on the Extron Website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at www.extron.com/technology/glossary.aspx.

Page 5

Introduction............................................................ 1

About the TLP Pro 320M .................................... 1

Features ............................................................. 1

Application Diagram ........................................... 2

Requirements ..................................................... 2

Software ......................................................... 2

Hardware ........................................................ 2

Installation Overview ........................................... 3

Panel Features ...................................................... 5

TLP Pro 320M Front Panel Features ................... 5

TLP Pro 320M Front Panel Features

(Bezel Removed) ............................................... 6

TLP Pro 320M Rear Panel Features .................... 7

Setup Menu .......................................................... 11

Status Screen ................................................... 12

Network Screen ................................................ 13

Display Screen.................................................. 16

Audio Screen .................................................... 17

Advanced Screen ............................................. 18

Calibration Screen ............................................ 19

Mounting ............................................................... 24

Wall or Furniture Mounting ................................ 24

Other Mounting Options ................................... 26

Underwriters Laboratories Guidelines

for Rack Mounting ....................................... 26

Button Kits ........................................................... 27

Installing or Replacing Buttons .......................... 27

Button Replacement ..................................... 27

Reference Material ............................................. 28

Network Port Requirements.............................. 28

IP Link Pro Control Processors ..................... 28

TouchLink Pro Touchpanels .......................... 29

Global Configurator Plus and Professional

Software ...................................................... 29

Toolbelt Software .......................................... 29

TouchLink for iPad (for IP Link Pro

Control Systems) ......................................... 29

Reset Modes .................................................... 30

Use Factory Firmware ................................... 30

Reset All IP Settings ..................................... 31

Reset to Factory Defaults .............................. 31

Licensed Third-Party Software

Used in the Touchpanels ................................. 32

Conﬁguration Software ..................................... 20

Configuration Software ..................................... 20

Installing GUI Designer, Global Configurator,

and Toolbelt ................................................. 21

Using the Software ....................................... 21

TLP Pro 320M Web Page ................................. 22

Updating Firmware ........................................... 23

Downloading Firmware ................................. 23

Updating Firmware Using the

Touchpanel Web Page ................................. 23

Updating Firmware Using Toolbelt ................. 23

TLP Pro 320M • Contents v

Page 6

TLP Pro 320M • Contents vi

Page 7

Introduction

This guide describes the function, installation, and operation of the TLPPro320M TouchLinkPro touchpanel. Unless otherwise stated, the terms TLP Pro and touchpanel refer to the TLP Pro 320M.

This section contains the following information:

• About the TLP Pro 320M

• Features

• Application Diagram

• Requirements

About the TLP Pro 320M

The Extron TLP Pro 320M is a 3.5 inch wall mounted touchpanel with an 320x240 LCD touchscreen. The front panel also has eight customizable backlit buttons and a volume control knob. The TLP Pro 320M works with any Extron IP Link Pro control processor and is ideal for any AV application requiring a compact touchpanel with flexible mounting options and a fully customizable interface. A range of mounting options are available (see Mounting on page24).

Power over Ethernet (PoE) allows the touchpanel to receive power and communications over a single Ethernet cable.

The screen layout is designed with the Extron GUI Designer software. The functions are assigned to the screen objects with the Extron Global Configurator Plus and Professional software. The user can define the graphics and the functions associated with those graphics, providing versatility and adaptability to the configuration and control of an AV system.

A motion sensor, light sensor, and a speaker provide sleep mode, auto dimming, and audible feedback.

Features

3.5-inch LCD touchscreen — with 320x240 resolution and 18-bit color depth. Faster processing and more memory — allows for quicker configuration uploads and more

storage for GUI pages.

Eight customizable backlit buttons and a user-friendly volume knob. Compatible with all Extron IP Link Pro control processors. Power over Ethernet (PoE 802.3af, class3) compliance — allows the touchpanel to

receive power and control over a single Ethernet cable, eliminating the need for a local power supply. The power injector is sold separately.

Built-in speaker — with improved audio performance, provides audible feedback from button presses.

Light sensor — adjusts screen brightness as the ambient room lighting changes. Configurable red and green status lights — indicate the availability or call status of a room. System connection status indicator — the communication LED provides visual feedback if

the touchpanel is not communicating with a control processor. Automatic clock synchronization — allows touchpanel to display the accurate time and

date. Energy-saving features —

• Adjustable sleep timer puts touchpanel into sleep mode.

• Motion detector wakes touchpanel.

TLP Pro 320M • Introduction 1

Page 8

Fully customizable using Extron control system software — using GUI Designer,

Global Configurator Plus and Professional, and Toolbelt.

Multiple mounting options — mounts on a wall, lectern, or any flat surface.

Supports Extron Control App and Extron Control for Web.

Application Diagram

MODEL 80

RS-232

Extron IPCP Pro 250

IP Link Pro Control Processor

Flat Panel Display

FLAT PANEL

Motion Sensor

Digital Input

COM 1

COM 2

DIGITAL I/O

Tx Rx RTSCTS

POWER

VOL

12V

VCG

--A MAX

PUSH PUSH

POWER GUIDE MENU RES 480 480p 720p 1080i 1080p

DIRECTV

IPCP PRO 250

Tx Rx

1 2 3 4 G

RELAYS

eBUS

IR/S

1 2 C

+V+S-SG

S G

PWR OUT = 6W

Volume Control

Video

LAN

SELECT

Ethernet

DIRECTV HD

Video

TCP/IP

Network

Ethernet/PoE

EthernetEthernet

DVD

Combined

ombine

VideoMore

Extron TLP Pro 320M

3.5" Wall Mount TouchLink Pro Touchpanel

Media PlayerSatellite Receiver

Extron SI 26CT

Two-Way Ceiling Speakers

8Ω / 4Ω

CLASS 2 WIRING

OUTPUTS

REMOTE

VCG

10V

50mA

Audio

MPA 152 Plus

POWER 12V

0.7A MAX

Audio

INPUTS

DISPLAY ON

LAPTOP

DISPLAY OFF

DVD

MUTE

DOC CAM

AUXILIARY

AudioAudio

Extron MPA 152 Plus

Power Amplier

Figure 1. TLP Pro 320M Application Diagram

Requirements

Software

For a complete list of the requirements for running GUI Designer, Global Configurator Plus and Professional, or Toolbelt, see the Extron Web page for the appropriate software.

NOTE: The TLP Pro 320M is not compatible with GlobalConfigurator 3 or

GUIConfigurator.

Hardware

An Extron IP Link Pro control interface must also be connected to the same network domain as the TouchLink panel. See www.extron.com for a list of suitable controllers.

NOTE: These touchpanels are not compatible with Extron IP Link (non-Pro) controllers.

TLP Pro 320M • Introduction 2

Page 9

Installation Overview

1. Before starting, download and install the latest versions of the following software:

 GUI Designer — for designing layouts for Extron TouchLink Pro touchpanels and

third party touch interfaces.

 Global Configurator Plus and Professional — for setting up and configuring the

control processor and touchpanel.

 Toolbelt — provides device discovery, device information, firmware updates,

and configuration of network settings, system utilities, and user management for TouchLink Pro devices.

See Configuration Software on page 20.

2. Obtain the following network information from your network administrator:

 DHCP status (on or off). If DHCP is off, you will also require

 IP address  Subnet mask  Gateway

 User name — by default, these are either admin or user.

 Passwords — by default, these are either extron (for admin) or the field is left blank

(for user).

 MAC address — make a note of the touchpanel MAC address.

3. Mount and connect cables to the units:

ATTENTION:

• Do not power on the touchpanels or control processors until you have read

the Attention notice on page 8 (12 VDC power supply) or on page 10 (power injector).

• Ne branchez pas les écrans tactiles ou les contrôleurs avant d’avoir lu les mises

en garde page8 (source d’alimentation 12VCC) ou page10 (injecteur PoE).

 Mount the units. There are several mounting options for Touchlink Pro touchpanels

(see Mounting on page 24).

 Connect cables to the touchpanels (see TLP Pro 320M Rear Panel Features on

page 7).

 Connect the power cords and power on all devices (see Power connector on

page7 or Network and Power Injector Connector on page 9).

4. Set up the Touchpanels for Network Communication:

 Connect the PC that you will use for setup, the control processor, and the touchpanel

to the same Ethernet subnetwork.

 Use the Setup Menu (see page 11) or Toolbelt to set the DHCP status and, if

necessary, the IP address, subnet mask, gateway, and related settings for the touchpanel.

TLP Pro 320M • Installation Overview 3

Page 10

5. Configure the Touchpanels — the Global Configurator Help File, the Toolbelt Help File,

and the GUI Designer Help File provide step-by-step instructions and detailed information.

The Global Configurator Help File includes an introduction to that software and sections on how to start a project and configuration.

TLP Pro 320M • Installation Overview 4

Page 11

Panel Features

This section describes:

• TLP Pro 320M Front Panel Features

• TLP Pro 320M Front Panel Features (Bezel Removed)

• TLP Pro 320M Rear Panel Features

TLP Pro 320M Front Panel Features

Figure 2. TLP Pro 320M Front Panel with Bezel

LCD screen — the 3.5 inch LCD touchscreen has a 320x240 resolution and 18-bit color

depth.

Status lights — one on each side can be programmed to provide system feedback.

• Light red or green

• Blink or light continuously

Bezel — can be removed to reveal other front panel features (see the following page).

Backlit buttons — eight buttons are back-lit by LEDs. The buttons provided with the

touchpanel are Laptop, PC, DVD, Doc Cam, Auxiliary, Display Off, Display On, and Mute. You can replace any of the buttons to customize your touchpanel (see Button

Replacement on page 27).

The buttons must be configured with GlobalConfigurator Plus and Professional (see the GlobalConfiguratorHelp File).

Volume control knob — for controlling volume but can be configured for other functions.

Notches — used to remove the bezel from the touchpanel. These cannot be seen from

the front of the touchpanel. They are on the bottom surface of the bezel, where it comes in contact with the wall.

TLP Pro 320M • Panel Features 5

Page 12

TLP Pro 320M Front Panel Features (Bezel Removed)

To release the bezel from the TLP Pro 320M, use the Extron removal tool:

1. Insert the flat edge of the tool into either of the notches in the bottom surface of the bezel

(see figure 2,

2. Gently, twist the tool so that the bezel separates from the touchpanel.

3. Move the tool along the edge of the bezel and repeat step 2 until the bezel is completely

detached from the touchpanel.

FDD

AABBCC

Figure 3. TLP Pro 320M Front Panel without Bezel

Motion sensor — detects motion between 3 to 5 feet from the touchpanel and at least

15° from the center axis.

• When no motion has been detected for a user-defined period of time, the screen

display enters into sleep mode.

• When motion is detected by the sensor, the screen display is restored and active.

Communication LED — shows the configuration and connection status of the

touchpanel:

• Unlit during normal operation (the touchpanel is configured and connected to an

IPLink Pro control processor).

• Blinks red if the touchpanel has been configured but is not connected to an

IPLinkPro control processor.

• Permanently lit if the touchpanel has not been configured.

Use the setup menu (see page 11) to toggle the indicator between enabled and disabled.

Ambient light sensor — monitors ambient light level and adjusts screen brightness,

based on the settings configured using the setup menu (see page 11).

Holes for mounting the touchpanel — allow the touchpanel to be attached to the

wall-plate adapter during mounting (see page 24).

Speaker — one placed below the screen provides audible feedback from button presses.

Menu button — activates the setup menu (see page11).

TLP Pro 320M • Panel Features 6

Page 13

TLP Pro 320M Rear Panel Features

(5 mm) Max.

POWER 12V

1.0A MAX

POWER 12V

1.0A MAX

AA B

B C

C D

Figure 4. TLP Pro 320M Rear Panel Features

Power connector — Connect this 2-pole, 3.5 mm captive screw receptacle to a

12VDC, 1.0 A power supply (not provided). Extron recommends the PS 1210C power supply (part number 70-775-01).

Ensure the connections have the correct polarity as shown below.

WARNING: The two power cord wires must be kept separate while the power

supply is plugged in. Remove power before wiring.

AVERTISSEMENT : Les deux cordons d’alimentation doivent être tenus à l’écart

l’un de l’autre quand l’alimentation est branchée. Couper l’alimentation avant de faire l’installation électrique.

Power connector

Reset button

Reset LED

Network and Power over

Ethernet (PoE) Connector

ATTENTION:

• Do not power on the touchpanels or control processors until you have read

the Attention notice on page 8 (12 VDC power supply) or on page 10 (power injector).

• Ne branchez pas les écrans tactiles ou les contrôleurs avant d’avoir lu les mises

en garde page8 (source d’alimentation 12VCC) ou page10 (injecteur PoE).

NOTE: The TLP Pro 320M ships without a power supply. Either the 12 VDC power

supply or the power injector must be purchased separately.

Power Receptacle

Captive Screw Connector

Ground +12 VDC

AC Power Cord

Smooth

Power Supply

External

Power Supply

(12 VDC, 1 A )

Ridges

SECTION A–A

Output Cord

3/16"

Figure 5. Power Supply Connection

TLP Pro 320M • Panel Features 7

Page 14

ATTENTION:

•

Always use a power supply provided by or speciﬁed by Extron. Use of an unauthorized power supply voids all regulatory compliance certiﬁcation and may cause damage to the supply and the end product.

• Utilisez toujours une source d’alimentation fournie ou recommandée par Extron.

L’utilisation d’une source d’alimentation non autorisée annule toute conformité réglementaire et peut endommager la source d’alimentation ainsi que le produit ﬁnal.

• This product is intended for use with a UL Listed power source marked “Class 2” or

“LPS” and rated 12VDC, minimum 1.0 A. or 48 VDC (PoE), minimum 0.35 A.

• Ce produit est destiné à une utilisation avec une source d’alimentation listéeUL

avec l’appellation «Classe2» ou «LPS» et normée 12Vcc, 1,0A minimum ou 48Vcc(PoE), 0,35A minimum.

• Extron power supplies are certiﬁed to UL/CSA 60950-1 and are classiﬁed as LPS

(Limited Power Source). Use of a non-LPS or unlisted power supply will void all regulatory compliance certiﬁcation.

• Les sources d’alimentation Extron sont qualiﬁées UL/CSA60950-1 et sont

classéesLPS(LimitedPowerSource). L’utilisation d’une source d’alimentation nonlistée ou non-listéeLPS annulera toute certiﬁcation de conformité réglementaire.

• Unless otherwise stated, the AC/DC adapters are not suitable for use in air handling

spaces or in wall cavities. The power supply is to be located within the same vicinity as the Extron AV processing equipment in an ordinary location, Pollution Degree 2, secured to the equipment rack within the dedicated closet, podium, or desk.

• Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour une

utilisation dans les espaces d’aération ou dans les cavités murales. La source d’alimentation doit être située à proximité de l’équipement de traitement audiovisuel dans un endroit ordinaire, avec un degré2 de pollution, ﬁxé à un équipement de rack à l’intérieur d’un placard, d’une estrade, ou d’un bureau.

• The installation must always be in accordance with the applicable provisions of

National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical Code part 1, section 16.

• Cette installation doit toujours être en accord avec les mesures qui s’applique au

National Electrical Code ANSI/NFPA70, article725, et au Canadian Electrical Code, partie1, section16.

• The power supply shall not be permanently ﬁxed to building structure or similar

structure.

• La source d’alimentation ne devra pas être ﬁxée de façon permanente à une structure

de bâtiment ou à une structure similaire.

• The length of the exposed wires in the stripping process is critical. The ideal length is

3/16 inches (5 mm). Any longer and the exposed wires may touch, causing a short circuit between them. Any shorter and the wires can be easily pulled out even if tightly fastened by the captive screws.

• La longueur des câbles exposés est primordiale lorsque l’on entreprend de les

dénuder. La longueur idéale est de 5mm (3/16inches). S’ils sont un peu plus longs, les câbles exposés pourraient se toucher et provoquer un court circuit. S’ils sont un peu plus courts, ils pourraient sortir, même s’ils sont attachés par les vis captives.

• Do not tin the wire leads before installing into the connector. Tinned wires are not as

secure in the connector and could be pulled out.

• Ne pas étamer les conducteurs avant de les insérer dans le connecteur. Les câbles

étamés ne sont pas aussi bien ﬁxés dans le connecteur et pourraient être retirés.

Reset button (see figure 4 on page 7) — is in the recessed hole to the left of the

Reset LED. Pressing this button initiates one of three reset modes for the unit (see

Reset Modes on page 30).

TLP Pro 320M • Panel Features 8

Page 15

Reset LED (see figure 4 on page 7)— is in the center of the rear panel, to the right of the

To network switchTo TLP PRO 320M

reset button. It indicates power status and reset status of the device (see Reset Modes on page 30).

Network and Power Injector Connector (see figure 4 on page 7) — is on the right

side of the recessed area.

Connect the touchpanel to the LAN using a twisted pair cable, terminated with an RJ-45 connector. Use a straight-through Ethernet cable to connect the panel to a switch or router. Use a crossover cable to connect the panel directly to a computer.

An Extron IPL Pro Control Processor must also be connected to the same network domain as the TouchLink Pro touchpanel. See the www.extron.com for a list of suggested models.

The network port has two LEDs. The green LED lights steadily to indicate that the touchpanel is connected correctly to a network. The yellow LED flashes to indicate that data is being passed to or from the touchpanel.

The connector can also be used with a power injector (not provided). Extron recommends using the XTP PI 100 power injector (part number 60-1233-01), which is shown in figure6 below.

ATTENTION:

• The TLP Pro 320M can use a 12 VDC desktop power supply and is also Power

over Ethernet (PoE 802.3af, class3) compliant. Do not connect either power supply before reading the Attention notiﬁcations on page 8 or page 10.

• Le TLP Pro 320M peut utiliser une source d’alimentation externe 12 Vcc, et

est également compatible avec l’alimentation POE via Ethernet (PoE802.3af, classe3). Ne branchez pas de sources d’alimentation externes avant d’avoir lu les mises en garde dans la section «PowerSupply» sur page8 ou page10.

To use a power injector — connect a straight-through Ethernet cable to the power supply and a switch or router. This cable carries network information from the switch or router to the power supply input. A second straight-through cable carries the network information and 48VDC from the power supply to the touchpanel. Connect the IEC power cord to a convenient 100 VAC to 240 VAC, 50-60 Hz power source.

The figure below shows the Extron XTP PI 100. Your power injector may look different.

100-240V ~ 50-60Hz

0.4A MAX

XTP

XTP PWR

PWR

Figure 6. Connecting the Power Injector

TLP Pro 320M • Panel Features 9

Page 16

ATTENTION:

•

The TLP Pro 320M is intended for connection to a Power over Ethernet circuit for intra-building use only and are considered to be part of a Network Environment 0 per IEC TR62101.

• Le TLP Pro 320M est conçu pour une connexion à un circuit PoE pour une utilisation

intérieure seulement et est considéré comme faisant partie d’un environnement réseau 0 par IECTR62101.

• Always use a power supply provided by or speciﬁed by Extron. Use of an

unauthorized power supply voids all regulatory compliance certiﬁcation and may cause damage to the supply and the end product.

• Utilisez toujours une source d’alimentation fournie ou recommandée par Extron.

L’utilisation d’une source d’alimentation non autorisée annule toute conformité réglementaire et peut endommager la source d’alimentation ainsi que le produit ﬁnal.

• This product is intended for use with a UL Listed power source marked “Class 2” or

“LPS” and rated 12VDC, minimum 1.0 A. or 48 VDC (PoE), minimum 0.35 A.

• Ce produit est destiné à une utilisation avec une source d’alimentation listéeUL avec

l’appellation «Classe2» ou «LPS» et normée 12Vcc, 1,0A minimum ou 48Vcc (PoE), 0,35A minimum.

• Extron power supplies are certiﬁed to UL/CSA 60950-1 and are classiﬁed as LPS

(Limited Power Source). Use of a non-LPS or unlisted power supply will void all regulatory compliance certiﬁcation.

• Les sources d’alimentation Extron sont qualiﬁées UL/CSA60950-1 et sont

classéesLPS(LimitedPowerSource). L’utilisation d’une source d’alimentation nonlistée ou non-listéeLPS annulera toute certiﬁcation de conformité réglementaire.

• Unless otherwise stated, the AC/DC adapters are not suitable for use in air handling

• Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour une

• Power over Ethernet (PoE) is intended for indoor use only. It is to be connected only to

networks or circuits that are not routed to the outside plant or building.

• L’alimentation via Ethernet (PoE) est destinée à une utilisation en intérieur uniquement.

Elle doit être connectée seulement à des réseaux ou des circuits qui ne sont pas routés au réseau ou au bâtiment extérieur.

• The installation must always be in accordance with the applicable provisions of

National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical Code part 1, section 16.

• Cette installation doit toujours être en accord avec les mesures qui s’applique au

National Electrical Code ANSI/NFPA70, article725, et au Canadian Electrical Code, partie1, section16.

• The power supply shall not be permanently ﬁxed to building structure or similar

structure.

• La source d’alimentation ne devra pas être ﬁxée de façon permanente à une structure

de bâtiment ou à une structure similaire.

TLP Pro 320M • Panel Features 10

Page 17

Setup Menu

sio

TLP P

b00

Active

When the TLP Pro 320M is powered on, the currently loaded project is displayed. To access the setup menu, remove the front panel bezel and press the Menu button (see figure 3 F, on page 6). There are five available screens:

• Status

• Network

• Display

• Audio

• Advanced

To navigate between different screens, press the The screen selection menu opens over the current screen, which is grayed out. The

menu has five buttons, corresponding to the five available screens:

Menu icon in the top left corner.

Status

INFO

INF

Status

Model

ode

Network

Part Number

art Number

Firmware Version

rmware Ver

Display

PoE

TLP Pro 320M

60-1451-02

1.00.0010.b004

1.00.0010.

Exit

ro 320

-1451-

Active

Audio

NETWORK

Advanced

HCP

DHCP Off

Figure 7. Screen Selection Menu

The button for the screen that is currently selected is yellow with black text. The other screens are gray with white text.

Press the name of the screen you wish to open. There is also a red

and save any changes and to close the menu screens.

Exit button in the top right corner of the screen. Press this button to apply

TLP Pro 320M • Setup Menu 11

Page 18

Status Screen

This screen opens by default. To access the Status screen from any other part of the Setup menu, press the

The image below shows the entire can only see part of the navigate up or down within the screen.

Menu icon in the top left corner and then press the Status button.

Status screen. Because of size of the touchscreen, you

Status screen at any time. Flick the touchscreen with your finger to

Status

INFO

Model:

Part Number:

Firmware Version:

Bootloader Version: 1.03.0000

PoE:

NETWORK

DHCP:

Hostname:

TLP-Pro-320M-AB-CD-EF

IP Address:

DISPLAY

Screen Resolution: 320x240

Sleep Timer: 5 Minutes

TLP Pro 320M

60-1451-02

1.03.0000.b001

Active

192.168.254.251

Exit

Off

AUDIO

Master Volume: 80

Master Mute: Off

ADVANCED

Controller IP: 192.168.254.250

Storage Usage: 1/151 MB

Figure 8. Status Screen

The

Status screen is a read-only screen that provides basic information about the

touchpanel. Each section of the screen shows a summary of the information on the other screens. More information about each topic can be found on the Network, Display, Audio, and Advanced screens. To navigate to the appropriate screen, click the light gray bar for that screen. Alternatively, you can use the Menu icon in the top left corner.

The bubble in the there is no connection. The bubble in the Advanced panel is green when a control processor is connected or amber if none is connected.

Network panel is green when there is a network connection or amber if

TLP Pro 320M • Setup Menu 12

Page 19

Network Screen

The image below shows the entire Network screen. Because of size of the touchscreen, you can only see part of the screen at any time. Flick the touchscreen with your finger to navigate up or down within the screen.

Network

Revert Apply

Exit

NETWORK SETTINGS

DHCP:

Hostname:

IP Address:

Subnet Mask:

Gateway:

DNS Server:

TLP-Pro-320M-AB-CD-EF

192.168.254.251

255.255.255.0

0.0.0.0

127.0.0.1

Domain Name:

00-05-A6-AB-CD-EFMAC Address:

Figure 9. Network Screen

The

Domain Name (optional) and MAC Address are read-only.

Verify with your network administrator whether the network settings for the touchpanel are assigned by Dynamic Host Configuration Protocol (DHCP) or set manually. If they are set manually, obtain an IP address, a subnet mask, a gateway address, and a Domain Name Server (DNS) IP address from the network administrator.

1. If IP addresses are assigned manually, press the DHCP slider so that it is in the

Off position. When the slider is off, the and DNS Server values can all be edited (they are shown as white text on a gray button that can be pressed. There is an arrowhead next to the text on each button).

If IP addresses are assigned by DHCP, Press the On position. When the slider is on, the IP Address, Subnet Mask, Gateway,

DNS Server values cannot be edited (they are shown in white text, with no

and button and no arrowhead). Only the Host Name can be edited.

IP Address, Subnet Mask, Gateway,

DHCP slider so that it is in the

TLP Pro 320M • Setup Menu 13

Page 20

2. Edit the IP Address by pressing the appropriate text box on the Network screen.

A numeric keypad opens with the current IP address displayed (

IP Address

192.168.254.251

123

Figure 10. Numeric Keyboard

a. To delete the entire existing number, press the white circle with an X (2).

To delete individual digits, use the backspace key (3).

b. Enter the IP address by pressing the numbered keys. You must also enter the

period between each octet. The value for any individual octet must be between 0 and 255. You cannot enter

an invalid number. For example, if you attempt to enter 401, you will be able to enter the 4 and the 0, but you will not be able to enter the 1.

c. Press Ok (5) to save your changes and close the keypad.

Press Cancel (4) to close the keypad without saving any changes.

d. When you save changes, you return to the Network screen. The Apply and

Revert buttons turn red.

Press Apply to keep the changes that you have made.

3. Repeat step 2 to update the Subnet Mask, Gateway, or DNS Server values, as

Press Revert to go back to the previous IP address.

required.

Cancel

TLP Pro 320M • Setup Menu 14

Page 21

4. If you set DHCP to On in step 1, you cannot edit the IP Address, Subnet Mask, Gateway,

or DNS Server values. However, you can edit the Hostname.

The default the MAC address.

To edit the the current Hostname displayed (1):

Hostname is formed from the product name and the last three pairs of digits in

Hostname, press the Hostname button. an alphnumeric keyboard opens with

Hostname

TLP-Pro-320M-AB-CD-EF

123

FGHJ K

ZXCVBNM

Cancel

ORTYUI

4455

Figure 11. Alphanumeric Keypad

a. To delete the entire existing Hostname, press the white circle with an X (2). b. You can delete individual characters by pressing the backspace key (4). Use the

navigation arrows (5) to move the cursor as required.

c. Enter the new Hostname, using the keys. By default the letters are upper case.

You can toggle between upper and lower case by using the “up-arrow” key (3). You can open a numeric keypad to add numbers by pressing the 123 key.

You can use any letter (upper case or lower case), any number (0-9), and hyphens. There is no limit on the length of the name.

d. When you have finished entering the name, press Ok to save the new name or

Cancel to exit the keyboard without saving the changes.

e. When you save changes, you return to the Network screen. The Apply and

Revert buttons turn red.

Press Apply to keep the changes that you have made. Press Revert to go back to the previous Hostname.

TLP Pro 320M • Setup Menu 15

Page 22

Display Screen

The image below shows the entire Display screen. Because of size of the touchscreen, you can only see part of the screen at any time. Flick the touchscreen with your finger to navigate up or down within the screen.

Display

Resolution

Screen: 320x240

SLEEP TIMER

Off, 1 - 120

Off

Minute (s)

BRIGHTNESS - 99

Auto

0 100

WAKE DISPLAY

Exit

Wake on Motion:

BUTTON LED

Backlight:

Figure 12. Display Screen

The

Display screen allows you to set the Sleep Timer, Brightness, Wake Display, and

Button LED.

• Resolution (320x240) is read-only.

• Sleep Timer — determines how long the panel will be inactive before it enters sleep

mode. In sleep mode, the screen goes dark to save power. Use the up and down arrows to switch the sleep timer Off or to set a value between 1 and 120 minutes.

• Brightness — provides a suitable amount of backlighting that is automatically calculated

from the amount of ambient light detected by the light detector. Press the gray circle and drag it along the green line to adjust the brightness setting between

• Wake Display — activates the panel from Sleep mode when motion is detected near the

unit. Toggle between

• Button LED — provides LED backlighting for the eight front panel buttons next to the

touchscreen. Toggle between

On and Off.

0 and 100.

TLP Pro 320M • Setup Menu 16

Page 23

Audio Screen

Off

The image below shows the entire Audio screen. Because of size of the touchscreen, you can only see part of the screen at any time. Flick the touchscreen with your finger to navigate up or down within the screen.

Audio

MASTER - 99

Mute

CLICK - 18

Mute

SOUND - 99

Mute

0 100

Exit

Figure 13. Audio Screen

On the

Audio screen, use the slider controls to adjust the Master, Click, and Sound volume

settings.

• Master volume sets the maximum volume for all the other sound volume settings. For

example, if the

Sound volume is set to 100, it is equivalent to only 80 percent of maximum.

Master volume is set to 80 (80 percent of maximum), even when the

• Click sets the volume for audible feedback that accompanies events such as a screen

button being pressed.

• Sound sets the volume of audio from any audio file playback.

To mute any of the volume settings, press the corresponding

loudspeaker icon to toggle between mute off and mute on.

Mute

TLP Pro 320M • Setup Menu 17

Page 24

Advanced Screen

The image below shows the entire Advanced screen. Because of size of the touchscreen, you can only see part of the screen at any time. Flick the touchscreen with your finger to navigate up or down within the screen.

Advanced

PRIMARY CONTROLLER

Hostname:

IP Address:

SYSTEM PROJECT

Name: GCPro Project101414.gcpro

Version: 0.0.4.0

Created Date:

Revision Date:

UI PROJECT

Name: GUID Project101414.gdl

Version: 0.0.2

Created Date:

Revision Date:

IPCP Pro 250 Room1243

192.168.254.250

04/14/2015 10:54:06 AM

04/15/2015 11:45:06 AM

Exit

Project Resolution: 320x240

STORAGE

Total Storage: 151 MB

Project Size: 1 MB

Storage Usage: 1%

MENU PIN

PIN:

Set PIN:

Change

SYSTEM CONNECTION STATUS

Communication LED:

Figure 14. Advanced Screen

The first four panels ( and Storage) are read only.

Menu PIN section — allows you to enable or disable PIN use. If PIN use is enabled, it allows

you to set the pin. By default, PIN use is disabled.

Primary Controller, System Project, UI Designer Project,

TLP Pro 320M • Setup Menu 18

Page 25

1. Set the PIN slider to on to enable PIN use. The Enter New PIN numeric keypad opens:

Enter New PIN

123

Figure 15. Numeric Keypad for Setting PIN

2. Enter the PIN. The PIN is a 4-digit number. Each digit can have any value from 0-9. As the

digits are entered, four dots appear below the title.

3. The dots can be deleted by pressing the backspace character.

4. Press Cancel to close the keypad without entering a PIN.

5. When four digits have been entered, the Ok button is enabled. Press OK to save the PIN.

6. The title bar changes to Confirm New Pin.

7. Enter the PIN a second time. When the PIN entered on the second occasion matches the

PIN entered on the first occasion, the PIN is set and the dialog closes.

If the second version of the PIN does not match the original, the message

does not match. Try again. appears at the top of the screen for a few seconds before

you are returned to the Enter New PIN screen (step 1).

System Communication Status — determines whether the Communication LED (see

figure3 B, on page 6) is enabled or disabled.

Cancel

Pin entry

Calibration Screen

Touch crosshair to calibrate

320 x 240

Figure 16. Calibration Screen

1. Press the Menu button for at least 3 seconds (see figure 3

2. Release the button.

The

Calibration screen opens to show cross-hairs.

3. Follow the on-screen instructions until all five sets of cross hairs have been calibrated (one

in each corner and a fifth in the center of the screen).

4. The touchpanel exits the calibration screen once the calibration process is completed.

5. If required, re-attach the bezel.

TLP Pro 320M • Setup Menu 19

, on page6).

Page 26

Configuration Software

This section of the user guide provides information about:

• Configuration Software

• TLP Pro 320M Web Page

• Updating Firmware

Configuration Software

Designing a graphical user interface (GUI) for the TouchLink Pro touchpanel takes four steps:

1. Design the layout of the screen text and graphics using GUI Designer, which is a

Windows-based application. You can either customize an existing template or create an entirely new interface. GUIDesigner offers several templates.

2. After the user interface has been designed, the project is saved, built, and imported into

Global Configurator Plus and Professional.

3. Use Global Configurator Plus and Professional to assign functions to the text, graphics,

front panel buttons, and front panel volume controller.

4. After assigning the control functions, the project is rebuilt and uploaded to the control

processor and touchpanel.

The GUI Designer and the Global Configurator Plus and Professional programs provide versatility and adaptability for configuration and control of an AV system as it grows and evolves.

TLP Pro 320M • Configuration Software 20

Page 27

Installing GUI Designer, Global Configurator, and Toolbelt

NOTE: Use GUIDesigner, Global Configurator Plus and Professional, and Toolbelt to

configure the TLP Pro touchpanel.

GUI Designer, GlobalConfiguratorPlus and Professional, and Toolbelt can be downloaded from www.extron.com. Select the Download tab (1) and click the Software (2) option in the sidebar at the left.

Figure 17. Software Downloads from the Extron Website

Select the link to GlobalConfiguratorPlus and Professional ( are not available on the Software home page, scroll down the page to the alphabetic menu bar and click on the appropriate initial letter.

Scroll down the list of options to the desired software. Click the

NOTES:

Download button next to the program and follow the on-screen instructions.

• You will need an Extron Insider account to run Global Conﬁgurator Plus and

Professional. To obtain one, contact the Extron Sales Department.

• Ensure you are downloading Global Configurator Plus and Professional.

) or GUIDesigner (4). If they

TLP Pro 320M • Configuration Software 21

Page 28

Using the Software

Use the software help file for step-by-step instructions and more detailed information. The Global Configurator Help File also includes an introduction to the software and sections on how to start and configure a project.

GUI Designer

Use the GUI Designer software to design the screen layout for the touchpanel. See the GUIDesigner Help file for step-by-step instructions and more detailed information.

Global Configurator Plus and Professional

Use the Global Configurator software to set up and configure the control processor and the touchpanel. See the Global Configurator Help File for step-by-step instructions and more detailed information. The Global Configurator Help File also includes an introduction to the software and sections on how to start and configure a project.

Toolbelt

Use the Toolbelt software for device discovery, device information, firmware updates, and configuration of network settings, system utilities, and user management for TouchLink Pro devices.

TLP Pro 320M Web Page

To access the touchpanel default Web pages, enter the IP address of the unit into the Web browser of a PC connected to the same subnet. There is a single, read-only page that provides general and network information about the unit.

A dialog opens asking for your user name and password. By default, the user name is and the password is extron (both user name and password are all lower case).

The single page provides general and network information about the unit. It also allows you to upgrade the unit firmware.

Use the Setup Menu (see page 11) or Toolbelt to configure the touchpanel network settings.

admin

Figure 18. TLP Pro 320M Web Page

Click the License Information button to view details about third-party packages and associated licensing (and see Licensed Third-Party Software Used in the Touchpanels on page 32).

TLP Pro 320M • Configuration Software 22

Page 29

Updating Firmware

Firmware for the TLP Pro 320M can be upgraded in one of two ways:

• Updating Firmware Using the Touchpanel Web Page (see below)

• Updating Firmware Using Toolbelt (see below)

Before starting, consult your IT team and ensure that the touchpanel has a unique IP address.

Downloading Firmware

1. Power on a computer that is connected to the same network as the touchpanel.

2. On the Extron Website, click Download in the menu bar along the top of the page (

Figure 19. Firmware Download Center

3. Click Firmware in the menu bar in the left side bar (

4. Click the letter T from the list of letters (

5. Scroll down the page until you find the firmware for the TLP Pro 320M.

6. (Optional) Click Release Notes for more information about the program.

7. Click Download.

8. Follow the on-screen instructions to download the program. Make a note of where the

firmware is stored on the PC.

Updating Firmware Using the Touchpanel Web Page

1. If you have not already done so, download the firmware file to a computer on the same

network as the touchpanel (see the previous section).

2. Open the touchpanel Web page (see TLP Pro 320M Web Page on the previous page).

Figure 20. Touchpanel Web Page: Firmware Uploader

3. Click Browse and navigate to the firmware location.

4. Click Upload. The firmware file is uploaded to the touchpanel. Follow the on-screen

instructions.

Updating Firmware Using Toolbelt

For complete information about using Extron Toolbelt to update firmware, see the Toolbelt Help File.

TLP Pro 320M • Configuration Software 23

Page 30

Mounting

This section outlines the various options for:

• Wall or Furniture Mounting

• Other Mounting Options

Wall or Furniture Mounting

ATTENTION:

• Do not install the TLP Pro 320M in a ﬁre resistant rated wall or partition assembly.

• Ne pas installer le TLP Pro 320M dans un mur résistant au feu ou une cloison.

To mount the TLP Pro 320M directly into drywall, follow these steps. The steps are similar if the unit is mounted in furniture (such as a podium or table).

1. Use the cut-out template (available from www.extron.com) as a guide to mark the wall at

a suitable location.

2. Use a wallboard saw or jigsaw to cut away the material within the guidelines drawn in

step1.

ATTENTION:

• Cut inside the guidelines to maximize the contact between the wallplate adapter

and the drywall.

• Couper en suivant le marquage aﬁn d’optimiser le contact entre la plaque murale

d’adaptation et la cloison.

3. If there is insulation inside the drywall, remove at least 6inches of the insulation in all

directions around the opening. If the opening is less than 6 inches from a wall stud, remove all the insulation between the opening and the wall stud.

4. Check the size of the opening by inserting the included wallplate adapter into it. If

necessary, use a saw, file, or sandpaper to enlarge the hole.

CAUTION: Smooth the edges of the opening to avoid personal injury during

installation and to avoid damage to the wallplate adapter or cables.

ATTENTION : Limez les bords de l’ouverture aﬁn d’éviter toute blessure lors de

l’installation et éviter d’endommager la plaque murale d’adaptation ou les câbles.

5. Use a Phillips head screwdriver to tighten the locking arm screws of the wallplate adapter

(see figure 21, 1 on the following page). As the screws tighten, the locking arms rotate behind the wall and hold the adapter in place. Do not overtighten the screws as this can damage the catches or the wall.

6. Run the network cables inside the wall to the hole, leaving enough slack in the cables to

connect them to the back of the touchpanel.

TLP Pro 320M • Mounting 24

Page 31

7. Plug the cables into the rear panel connectors (see TLP Pro 320M Rear Panel Features

Removal T

on page 7).

• Connect the LAN port to the power injector or a PoE enabled switch.

• If you use the LAN port only as a network connection, connect a 12 VDC, 1.0 A

power supply to the 2-pole captive screw power input connector.

8. Push excess cables into the wall cavity.

9. If required, perform the Initial Calibration using the Setup Menu (see page 11).

10. Press the touchpanel onto the wall plate adapter (

). Four catches, two on the top and

two on the bottom, hold the touchpanel in place.

11. Remove the bezel by inserting the provided Extron pry tool into the notches on the bottom

surface of the bezel (3).

12. Attach the touchpanel to the wall plate adapter with the two Phillips head screws

(#4-40x¼ inch) that are provided with the touchpanel (4). For extra security, these screws can be replaced with two security screws of the same size (not provided).

13. Replace the bezel by pressing the catches on the faceplate into the corresponding slots

on the front of the panel.

Locking Arm

Wallplate Adapter

Cables

TLP Pro 320M

Press and snap the

TLP Pro 320M onto the wall plate adapter (2 places on each side).

ool

Mounting

Screw (2)

Remove the bezel using the Extron removal tool.

Tighten screws to

rotate locking arms and secure wallplate adapter.

Figure 21. Mounting the TLP Pro 320M

TLP Pro 320M • Mounting 25

Page 32

Other Mounting Options

Extron provides a range of mounting kits for the TLP Pro 320M. These allow the touchpanel to be mounted on glass surfaces, desktops (fixed or swivel mount), rack mounted (see below for important guidelines about rack mounting), and wall mounted, with a wall box.

See www.extron.com for the complete range of mounting options. To mount the TLP Pro 320M, follow the instructions provided with the kit.

Underwriters Laboratories Guidelines for Rack Mounting

The following Underwriters Laboratories (UL) guidelines are relevant to the safe installation of these products in a rack:

Elevated operating ambient temperature — If the unit is installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient temperature. Therefore, install the equipment in an environment compatible with the maximum ambient temperature (Tma: +122 °F, +50 °C) specified by Extron.

Reduced air flow — Install the equipment in the rack so that the equipment gets adequate air flow for safe operation.

Mechanical loading — Mount the equipment in the rack so that uneven mechanical loading does not create a hazardous condition.

Circuit overloading — Connect the equipment to the supply circuit and consider the effect that circuit overloading might have on overcurrent protection and supply wiring. Give appropriate consideration to the equipment nameplate ratings when addressing this concern.

Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (such as the use of power strips).

TLP Pro 320M • Mounting 26

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Button Kits

Installing or Replacing Buttons

The default set of eight front panel buttons are installed on the TLP Pro 320M. Any or all of these buttons can be replaced if they are assigned different functions when the unit is customized.

The unit ships with the following default set of buttons installed:

Laptop Display On

PC Display Off

DVD Mute

Doc Cam

Auxiliary

Replacement buttons come in pre-packaged kits or can be ordered individually. For a complete list of available options, see www.extron.com. An order form can be downloaded from the same site.

Button Replacement

The illustration and instructions below shows how to replace the button labels on the TLPPro320M:

1. Disconnect power from the TLPPro320M.

2. Remove the bezel using the Extron removal tool (see page 6).

3. Tip the bezel forward as it is being removed so that the buttons do not fall out.

4. Lay the bezel face down and remove the buttons that need to be replaced.

Remove Button

Figure 22. Button replacement

5. Insert the replacement buttons making sure that they are in the correct orientation.

6. Replace the bezel that was removed in step 2. Four clips, two at the top and two at the

bottom, snap into place, audibly.

7. Reconnect the power to the touchpanel.

TLP Pro 320M • Button Kits 27

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Reference Material

This section contains information about:

• Network Port Requirements

• Reset Modes

• Licensed Third-Party Software Used in the Touchpanels

Network Port Requirements

Network administrators may find it useful to know which ports, protocols, and services are used by the IP Link Pro control processors, TouchLink Pro Touchpanels, Global Configurator Plus and Professional software with Toolbelt, and TouchLink for iPad (for IP Link Pro control sytems). The following tables provide that information as a reference for network planning and troubleshooting. The following definitions apply:

• Inbound — The Extron control hardware listens for inbound traffic on the specified port.

• Outbound — The Extron control hardware sends outbound traffic to the specified port.

IP Link Pro Control Processors

Ports and Protocols for Control Processors

Inbound/

Outbound

Inbound 80 TCP HTTP Port redirects to HTTPS

Inbound/

Outbound

Inbound 443 TCP HTTPS Default Web pages, GlobalViewer,

Inbound/

Outbound

Inbound 4503 TCP SSH Internal system messaging

Outbound 4504 UDP Trace Extron trace messages

Inbound 4522 TCP SFTP File transfer

Outbound 5555

Outbound Various TCP/UDP Drivers Outbound connections for Ethernet

Port Protocol Service Description

123 UDP NTP NTP service

4502 UDP Discovery Broadcast network discovery

(configurable)

TouchLink for Web

UDP GVE GVE protocol

device control

TLP Pro 320M • Reference Material 28

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TouchLink Pro Touchpanels

Ports and Protocols for Control Processors

Inbound/

Port Protocol Service Description

Outbound

Inbound 80 TCP HTTP Port redirects to HTTPS

Outbound 123 UDP NTP NTP service

Inbound 443 TCP HTTPS Default Web pages, TouchLink for Web

Inbound/

Outbound

Inbound/

Outbound

Inbound 4522 TCP SFTP File transfer

4502 UDP Discovery Broadcast network discovery

4503 TCP SSH Internal system messaging

Global Configurator Plus and Professional Software

Ports and Protocols for Control Processors

Inbound/

Outbound

Outbound 4503 TCP SSH Internal system messaging

Inbound 4504 UDP Trace Extron trace messages

Outbound 4522 TCP SFTP File transfer

Port Protocol Service Description

Toolbelt Software

Ports and Protocols for Control Processors

Inbound/

Port Protocol Service Description

Outbound

Inbound/

Outbound

Outbound 4503 TCP SSH Internal system messaging

Inbound 4504 UDP Trace Extron trace messages

Outbound 4522 TCP SFTP File transfer

4502 UDP Discovery Broadcast network discovery

TouchLink for iPad (for IP Link Pro Control Systems)

Ports and Protocols for Control Processors

Inbound/

Outbound

Inbound/

Outbound

Inbound 4522 TCP SFTP File transfer

Inbound 433 TCP HTTPS File transfer

Port Protocol Service Description

4503 TCP SSH Internal system messaging

TLP Pro 320M • Reference Material 29

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Reset Modes

Use Factory Firmware

The TLP Pro 320M touchpanel has three reset modes that are initiated by pressing the Reset button. The

Reset button is found on the rear panel (see figure 4,

on page 7).

Activation

To start the Use Factory Firmware reset mode and replace firmware:

1. On the rear panel, hold down the Reset button while applying power to the unit. When

power is restored, the Reset LED lights. Hold the before releasing it. The touchpanel enters factory firmware mode.

Reset button for a further two seconds

2. Upload new firmware to the unit as desired (see Updating the Firmware on page 22).

NOTE: After a User Factory Firmware reset is performed, update the touchpanel

firmware to the latest version (see Updating Firmware on page 22). Do not operate the touchpanel with the firmware version that results from the reset. This mode temporarily resets the unit to factory default until power is recycled. If you want to use the factory default firmware, you must upload that version again.

Result

The unit continues to run factory-installed firmware until the user updates the firmware or power is cycled to the unit, which then reboots with the last loaded version of the firmware. The touchpanel reverts to the factory default firmware. Event scripting does not start if the unit is powered on in this mode. All user files and settings such as drivers, adjustments, and IPsettings are maintained.

NOTE: To return the unit to the firmware version that was running prior to the reset, cycle

power to the unit.

Purpose and notes

Use this mode to temporarily boot up the unit with factory installed firmware for a single power cycle in the event that a firmware update has failed or if incompatibility issues arise with userloaded firmware.

NOTE: User-defined Web pages may not work correctly if using an earlier firmware

version.

TLP Pro 320M • Reference Material 30

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Reset All IP Settings

Activation

To reset all IP settings:

1. Hold down the Reset button for about 6 seconds until the Reset LED blinks twice (once

at 3 seconds, again at 6 seconds).

2. Release and press the Reset button momentarily (for <1 second) within 1 second.

Nothing happens if the momentary press does not occur within 1 second.

Result

• Reset All IP Settings mode:

• Sets the IP address back to factory default (192.168.254.251)

• Sets the subnet mask back to factory default (255.255.255.0)

• Sets the gateway address to the factory default (0.0.0.0)

• Sets all other IP settings, addresses, and domain and host names back to factory default

• Turns DHCP off

Purpose and notes

Reset All IP Settings mode enables you to reset IP settings to factory defaults.

Reset to Factory Defaults

Activation

To reset the unit to all factory default settings:

1. Hold down the Reset button for about 9 seconds until the Reset LED blinks three times

(once at 3 seconds, again at 6 seconds, again at 9 seconds).

2. Release and press the Reset button momentarily (for <1 second) within 1 second.

Nothing happens if the momentary press does not occur within 1 second.

Result

Reset to Factory Defaults mode performs a complete reset to factory defaults (except the firmware).

• Does everything Reset All IP Settings mode does

• Removes button, touchpanel, and user interface configurations

Purpose and notes

Reset to Factory Defaults mode is useful if you want to start over with configuration and uploading.

TLP Pro 320M • Reference Material 31

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Licensed Third-Party Software Used in the Touchpanels

The touchpanels use various licensed third-party software packages during operation. To view details about third-party packages and associated licensing, click the License Information button on the TLP Pro 320M Web page (see on page 22).

To view a copy of a listed package license, in the License Information window, click the link in the License column for the relevant package. This opens in a separate window a copy of the package license.

The following table lists the licensed third-party software packages used by the touchpanels.

NOTE: Licensed third-party software packages used by the touchpanels are subject to

change without notice.

Licensed Third-party Software Used in the IN1606 and IN1608 Models

Package License Package License

aufs2-util GPL v2 avahi LGPL v2.1

bstrlib BSD busybox GPL v2

bzip2 BSD can-utils GPL v2

cjson MIT devmem2 GPL v2

expat MIT gi fcgi

gnupg-1.4.7 GPL v2 gpgme-1.3.0 LGPL v2.1

i2c-tools GPL v2 ifplugd GPL v2

json4lua MIT Libassuan-2.0.1 LGPL v2.1

Libcgicc-3.2.3 LGPL v2.1 libcurl ICS

libdaemon LGPL v2.1 libdnet BSD

libfcgi fcgi libffi libaffi

libgpg-error LGPL v2.1 libnl LGPL v2.1

libpcap BSD libsocketcan LGPL v2.1

libssh2 BSD libusb LGPL v2.1

lighttpd BSD linux-kernel GPL v2

linux-pam BSD lua MIT

luafilesystem MIT luasocket MIT

minicom GPL v2 mtd GPL v2

ncurses MIT netsnmp BSD

ntp MIT openssh BSD

openssl OpenSSL pcre BSD

pexpect MIT popt MIT

psmisc GPL v2 python3 PSF

qt LGPL v2.1 socat GPL v2

spawn-fcgi BSD sqlite Public-domain

tcpdump BSD tzdata Public-domain

uboot GPL v2 udev GPL v2

xinetd BSD zlib zlib

TLP Pro 320M • Reference Material 32

Page 39

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:

Extron Electronics 1230 South Lewis Street Anaheim, CA 92805 U.S.A.

Europe and Africa:

Extron Europe Hanzeboulevard 10 3825 PH Amersfoort The Netherlands

Japan:

Extron Electronics, Japan Kyodo Building, 16 Ichibancho Chiyoda-ku, Tokyo 102-0082 Japan

China:

Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China

Asia:

Extron Electronics Asia Pte. Ltd. 135 Joo Seng Road, #04-01 PM Industrial Bldg. Singapore 368363

Middle East:

Extron Middle East Dubai Airport Free Zone F13, PO Box 293666 Dubai, United Arab Emirates

Singapore

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modiﬁcations were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040 Asia: 65.6383.4400 Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or ﬁtness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

Extron Headquarters

+1.800.633.9876 (Inside USA/Canada Only)

Extron USA - West Extron USA - East +1.714.491.1500 +1.919.850.1000 +1.714.491.1517 FAX +1.919.850.1001 FAX

Extron Europe

+800.3987.6673 (Inside Europe Only)

+31.33.453.4040 +31.33.453.4050 FAX

Extron Asia

+65.6383.4400 +65.6383.4664 FAX

Extron Japan

+81.3.3511.7655 +81.3.3511.7656 FAX

Extron China

+86.21.3760.1568 +86.21.3760.1566 FAX

Extron Middle East

+971.4.299.1800 +971.4.299.1880 FAX

Extron Korea

+82.2.3444.1571 +82.2.3444.1575 FAX

Extron India

1800.3070.3777 (Inside India Only)

+91.80.3055.3777 +91.80.3055.3737 FAX