Extron electronics TeamWork Connect 300 Kit Installation Manual

Page 1

TeamWork® Connect 300 Kit • Installation Guide

HCR 102 Receiver

TeamWork Connect 300 Kit

The TeamWork Connect 300 kit is a pre-congured collaboration system for one analog and two digital sources. The kit includes one VGA and two HDMI Show Me® cables, other system cables, and the HC 404 Meeting Space Collaboration System. The HC 404 system consists of the Extron HCT 103 switching transmitter and the HCR 102 scaling receiver.

Extron

Show Me Cable

HDMI

VGA

0.5A MAX

INPUTS

POWER 12V

HDMIRGBAUDIO

SIG LINK

HDMI

OUT

REMOTE

CONTACT TALLY

234G 234+V

HCT 103

MODEL 80

Display

HDMI/CEC

INPUTS OUTPUTS

2.0A MAX

POWER 12V

HDMI HDMI/CEC

SIGLINK

FLAT PANEL

COM DIGITAL I/O

AUDIO

+- +-

RxTx G

HCR 102

2341G G

LAN

Extron HCT 103

Transmitter

CATx Cable up to 230' (70 m)

Extron HCR 102

Receiver

Figure 1. TeamWork Connect 300 Application Diagram

Figure 1 shows a typical TeamWork Connect 300 application. Digital or analog input devices (for example, laptops, or tablets) connect to the HCT 103 switching transmitter, using Show Me cables. The transmitter converts the analog and digital inputs into a proprietary digital signal. The proprietary signal passes along the CATx cable to the HCR 102 scaling receiver where it is converted to HDMI.

TeamWork Connect 300 Kit Included Parts

• One HCT 103 transmitter • One Extron VGA Show Me cable • One HDMI display cable

• One HCR 102 receiver • Two Extron HDMI Show Me cables • One CATx cable

• One 12 VDC, 3.0 A Extron power supply

Rear Panel Features

POWER 12V

0.5A MAX

INPUTS

CDDE

HDMIRGBAUDIO

HDMI

SIG LINK

OUT

T 103 Tr ansmitter

ADDEEGGHHIIJJK

INPUTS OUTPUTS

POWER 12V

2.0A MAX

SIG LINK

HDMI HDMI/CEC

AUDIO

+- +-

COM DIGITAL I/O

RxTx G

Figure 2. Rear Panel Features

NOTE: Some of the features shown in gure 2 are not used by the

TeamWork Connect 300 kit.

REMOTE

CONTACT TALLY

234G 234+V

2341G G

HCR 102

HCT 103

LAN

Power input

Audio input (transmitter only)

VGA input (transmitter only)

HDMI inputs

CATx cable connector

Contact and Tally ports (transmitter only)

HDMI/CEC output (receiver only)

Audio output (receiver only)

COM port (receiver only)

IR port (receiver only)

Digital I/O (receiver only)

LAN port (receiver only)

Page 2

TeamWork Connect 300 Kit • Installation Guide (Continued)

Transmitter

Receiver

Display Requirements

The TeamWork Connect 300 kit is designed to work with most brands and models of at panel displays available worldwide by sending CEC driver commands to turn the display power on and off.

Some displays may not work with the specic CEC commands sent by the receiver. This may require modication to the Global Congurator Plus and Professional (GCP) project le. Other displays may not work with any CEC commands. This requires the system to be recongured to use an alternative signal, such as IR.

Test the display thoroughly prior to installation or mass deployment of TeamWork systems. For optimum performance, consider the following when selecting the displays for your TeamWork installation:

• Sleep mode — To use the TeamWork Connect 300 default features with a display that has a sleep mode option (sometimes

called “auto sleep”), you should disable that option. This can usually be done with the menu settings for the display.

• Resolution — The HDMI signal sent from the HCR 102 scaling receiver to the display has a resolution of 1080p. If the display

does not support 1080p, recongure the receiver to produce a signal with a suitable resolution, using the on-screen display menu and front panel controls or the Extron PCS software.

• Audio — Audio from source devices is supported in the TeamWork system by routing it as an embedded audio signal to the

display for playback via integrated speakers. Most displays with HDMI inputs and integrated speakers work this way. Some professional or commercial grade displays do not have integrated speakers and will not support audio playback. Typically, source devices with HDMI output connectors embed audio onto the HDMI connector.

NOTES:

• Always check and test compatibility before installation. Some systems may require the display to be controlled by RS-232,

Ethernet, or infrared signals (see the documentation for the display or the Global Conﬁgurator Help File).

• Some displays support a lockout of local buttons. Extron recommends that, after setup, user accessible controls are

locked whenever possible. This ensures the display remains optimized for the TeamWork system.

Mounting and Placement of System Components

Decide where to install the TeamWork Connect 300 system and where the individual components will be placed. The HCR 102 should be placed close to the display. The HCT 103 should allow users easy access to the Show Me cables.

Cabling

MODEL 80

Extron

Figure 3. Cabling the TeamWork Connect 300 Kit

Connect the Transmitter to the Receiver (see page 3)

Connect the Receiver to the Display Device (see page 3)

Connect the Show Me Cables to the Transmitter (see page 3)

(Optional) Connect Analog Audio Input (see page 4)

Connect Power to the Receiver (see page 4)

Connect the Show Me Cables to the Source Devices (see page 4)

Power on the System (see page 4)

Show Me Cable

VGA

INPUTS

POWER 12V

0.5A MAX

Extron HCT 103

HDMI

HDMIRGBAUDIO

FLAT PANEL

Display

HDMI/CEC

SIGLINK

INPUTS OUTPUTS

POWER 12V

2.0A MAX

HDMI HDMI/CEC

SIG LINK

HDMI

OUT

REMOTE

CONTACT TALLY

234G 234+V

HCT 103

AUDIO

+- +-

COM DIGITAL I/O

RxTx G

Extron

CATx Cable

up to 230' (70 m)

HCR 102

2341G G

HCR 102

LAN

Page 3

Connect the Transmitter to the Receiver

(to source device)

(to transmitter)

(to source device)

(to transmitter)

REMOTE

Red, Contact

Input 2 (VGA)

Use the provided CATx cable to connect the CATx ports of the transmitter and receiver (see ﬁgure 2, E). The CATx cable carries AV signals from the transmitter to the receiver. It also carries power from the receiver to the transmitter, so that the transmitter does not need a separate power supply.

Connect the Receiver to the Display Device

Connect the HDMI/CEC output port on the receiver (see ﬁgure 2, G) to an AV device that supports CEC control. Use the provided LockIt cable lacing brackets to secure the HDMI connectors (see the HC 404 System User Guide for details).

The HC404 system uses CEC driver commands sent to the display to automatically turn display power on or off based on whether or not an active signal is detected at any input. This feature is built-in and works “out of the box” without need for additional conguration.

Connect the Show Me Cables to the Transmitter

The Extron Show Me cables are for use with Extron TeamWork systems. They feature a Share button for remote input source selection and a control pigtail, which may be wired directly into the HCT 103 with contact closure inputs and tally outputs.

HDMI Show Me cable

VGA Show Me cable

INPUT

Figure 4. Show Me Cables

The output end of the cable has either a VGA or HDMI connector and a three-conductor pigtail.

1. Connect the VGA or HDMI connnector to the appropriate input

port on the transmitter (see ﬁgure 2, C and D, on page 1). Use the provided LockIt® cable lacing brackets to secure the HDMI connectors (see the HC 404 System User Guide for details).

2. Connect the black (Tally Out) and red (Contact In) pigtail wires

as shown in gure 5. The number adjacent to the Tally Out and Contact pins must correspond to the video input on the transmitter.

• Input 2 is the VGA source.

• Inputs 3 and 4 are the HDMI sources.

3. Press the Share button to switch the connected source to

the presentation display. Pressing the Share button creates a momentary contact closure, which triggers the switcher to select the connected source device. If a tally output is connected, the button lights blue.

NOTES:

• For Show Me cables, the ground pin is optional. The Show Me cables are grounded via the video connectors.

• Do not connect Show Me cables to the +V pin of the tally port.

• The source device provides the +5VDC supply voltage needed to illuminate the Share button. If the source device

does not supply this +5 VDC, the Share button will not illuminate. Some mobile devices do not provide the required voltage to light up the button.

• Digital (HDMI) Show Me cables support embedded audio and CEC signals. Analog Show Me cables do not.

Share Button

OUTPUT

Three-conductor

pigtail for contact

closure and tally

(to transmitter)

OUTPUT

Three-conductor

pigtail for contact

closure and tally

(to transmiter)

CONTACT TALLY

234G234+V

Show Me

Cables

HCT 103 Transmitte Rear Panel

Black, Tally

Input 4 (HDMI)

Figure 5. Contact and Tally Wiring to Transmitter

Page 4

TeamWork Connect 300 Kit • Installation Guide (Continued)

Tip (L)

(unbalanced input)

HCR 102

HCT 103 Rear

Connect Analog Audio Input

(Optional) For analog audio sources, connect the source device to the audio input 3.5 mm tipring-sleeve (TRS) connector on the transmitter (see ﬁgure 2, 2). The cable is not provided.

Wire the connector as shown in gure 6.

Ring (R)

Sleeve (Gnd)

3.5 mm Stereo Plug

Figure 6. Analog Audio Input

Connect Power to the Receiver

Connect the HC 404 receiver to the provided 12VDC, 3A power supply (Extron PS1230). The receiver provides power to the transmitter over the CATx cable.

ATTENTION:

• Always use a power supply supplied or specied by Extron. Use of an unauthorized power supply voids all regulatory

compliance certication and may cause damage to the supply and the unit.

• Utilisez toujours une source d’alimentation fournie par Extron. L’utilisation d’une source d’alimentation non autorisée

annule toute conformité réglementaire et peut endommager la source d’alimentation ainsi que l’unité.

POWER 12V

0.5A MAX

Panel

AUDIO

INPUTS

RGBHDMIHDMI

AV, Communication, Power

LINK

SIG

LINK

OUT

REMOTE

CONTACT TALLY

123G123+V

HCT 103

POWER

INPUTS OUTPUTS

12V

2.0A MAX

SIG

HDMI

HDMI/CEC

AUDIO

COMIRDIGITAL I/O

12SGTx Rx GG34G

Rear Pane

HCR 102

LAN

Ridged

– Return

Remote Power:

HCR 102 Front Panel

Figure 7. Connecting Power to the HC 404 Receiver

36 watt Receiver Power Input

• Receiver front panel LED ( ) blinks during boot-up and remains lit when the unit is powered and operational.

• Connect an included 12 VDC, 3 A power supply to the receiver only. The receiver supplies power to the transmitter.

+12 VDC input

Smooth

Ground all devices.

External

Power Supply

(12 VDC, 3 A max.,

Extron P/N 28-113-07LF)

NOTE: The receiver can provide power remotely to the transmitter using a 36watt power supply. The transmitter can receive

power from but cannot provide power to the receiver.

Connect the Show Me Cables to the Source Devices

The input end of the cable has a single VGA or HDMI connector. Connect this end to the appropriate input source. Use the provided LockIt cable lacing brackets to secure the HDMI connectors (see the HC 404 System User Guide for details).

Power on the System

If required, power on the input devices and connect power to the display.

Page 5

Testing the System

The TeamWork system has been pre-congured so that once all the connections are made and the devices are all powered on there should be no need of further conguration for the system to work. To ensure that the system has been set up correctly, follow these steps:

1. Power on the source devices.

2. Press the Show Me button to select one of the source devices. If that source device is providing a video signal, the receiver

sends CEC commands that automatically turn the display power on and the display shows the signal from the selected source device.

The LED button on the selected Show Me cable lights blue (if the source device provides sufcient power).

3. Press the Show Me button for another of the source devices. Conrm that the display is showing the signal from the second

source device.

When the button on the second Show Me cable is pressed, the LED lights blue and the LED on the rst cable is switched off.

4. Press the Show Me button for the nal source device. Conrm that the display is showing the signal from the third source

device.

When the button on the third Show Me cable is pressed, the LED lights blue and the LED on the second cable is switched off.

5. Disconnect all the Show Me cables from the source devices.

After about 30 seconds without an input signal, the display should turn off.

After about 3 hours of inactivity (without changing the input), the display also turns off.

6. Connect a Show Me cable to a source device and press the Show Me button on that cable.

As soon as an active video signal is detected, the display should automatically turn on.

Troubleshooting

The TeamWork Connect 300 system is pre-congured with a Global Congurator Plus and Professional (GCP) le to work, as shipped from the factory. The system uses CEC driver commands sent to the display to automatically turn display power on or off.

NOTE: If the GCP le becomes corrupted, you can reload the original le from www.extron.com or contact an Extron

support representative at one of the phone numbers listed at www.extron.com/company/contactus.aspx.

This section lists some of the most common issues and provides suggestions for dealing with them:

• No Image on the Display

• Show Me Button LEDs Stay Off When Pressed

• The Display Does Not Automatically Turn On

• The Display Stays On and Never Turns Off

No Image on the Display

Cause 1 — There is a problem with the source device:

Solution — Verify that the source device is powered on and outputs an active signal.

Cause 2 — Cable connections are incorrect:

Solution — Verify that the cable from the transmitter is connected to the current HDMI input.

Cause 3 — Display is off:

Solution 1 — Verify that the display is in the on state.

Solution 2 — The TeamWork system turns the display on and off by CEC. If the display has a sleep mode feature, disable this feature to prevent the display from accidentally powering off.

Cause 4 — The display has a problem:

Solution — Verify that the display functions correctly.

Cause 5 — The display cannot show video at the incoming resolution:

Solution — By default, the receiver puts out a signal with a resolution of 1080p. If that is not compatible with the display, the user can change the receiver output resolution using Extron PCS software or the on-screen display menu. Contact an Extron support representative (see the phone numbers at www.extron.com/company/contactus.aspx).

Page 6

TeamWork Connect 300 Kit • Installation Guide (Continued)

Show Me Button LEDs Stay Off When Pressed

Cause 1 — The cable is not plugged into a source device that is producing an active video output signal:

Solution — Verify that the source device is on and producing an active signal.

Cause 2 — Contact or tally wiring is incorrect:

Solution — See Connect the Transmitter to the Receiver (page 3) to ensure the contact and tally pins are correctly wired.

Cause 3 — The transmitter is not powered on:

Solution — Verify that the transmitter is powered on. The HCT 103 front panel power LED lights if the device is receiving power. If it is being powered remotely by the receiver, ensure the CATx cable between the transmitter and receiver is connected correctly.

NOTE: The remote power feature is enabled by default but can be congured, using PCS.

Cause 4 — There is a problem with Show Me cable:

Solution — Try connecting the video source to a different cable. If the second cable works correctly, there may be a problem with the Show Me cable. Contact an Extron support representative (see the phone numbers at www.extron.com/company/

contactus.aspx).

Cause 5 — There is a problem with transmitter:

Solution — If none of the cables work correctly, there may be a problem with the transmitter. Contact an Extron support representative (see the phone numbers at www.extron.com/company/contactus.aspx).

Cause 6 — The source device does not output +5 V:

Solution — This is a problem with the source device. HDMI specications require pin 18 to carry a +5 V output and VGA specications require pin 9 to carry a +5 V output. If the source does not provide power, the LED on the Show Me cable does not light but switching between sources should occur correctly.

The Display Does Not Automatically Turn On

The HC404 system sends CEC driver commands to the display to turn display power on or off. The system is congured to power on the display if an active signal is detected on any input. If no active signal is detected, the display is powered off.

Cause 1 — Incorrect wiring:

Solution — Check that the HDMI cable between the receiver HDMI/CEC output to the display is correctly connected.

Cause 2 — There is no video signal present at Show Me cables:

Solution — Verify that an active signal is present at the input of any of the Show Me cables.

Cause 3 — Display power is out of sync:

Solution — The display is in standby mode. Turn on the display using the remote control or the physical power button.

Cause 4 — Display has sleep mode enabled:

Solution — Go to the menu for the display and disable the sleep mode feature. Turn on the display using the remote or physical power button.

Cause 5 — Display is not compatible with the specic CEC commands sent by the receiver:

Solution — Recongure the GCP project le to add a user dened control string (see the Universal Display Driver Communication Sheet at www.extron.com).

Cause 6 — Display does not support any CEC commands:

Solution — Recongure the GCP project le to use an alternative method, such as IR, to turn display power on and off (see the Global Conﬁgurator Plus and Professional Help File).

Cause 7 — Display supports CEC commands but this feature needs to be enabled:

Solution — See the user guide for the display.

The Display Stays On and Never Turns Off

Cause 1 — Video signal is present at Show Me cables:

Solution — Verify that no active signals are present at the inputs of any of the Show Me cables. The TeamWork system is designed to turn off the Display only when no video signals are present on any input.

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