Extron electronics SW HD 4K PLUS Series User Manual

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Page 1

SW HD 4K PLUS Series

HDMI Switchers

User Guide

HDMI Switchers

68-2940-01 Rev. A

1 18

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Safety Instructions

Safety Instructions • English

WARNING: This symbol, , when used on the product, is intended to

alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in

der im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website, www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo.

Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec le matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site Extron, www.extron.com.

Istruzioni di sicurezza • Italiano

AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di tensione non isolata pericolosa all’interno del contenitore del prodotto che può costituire un rischio di scosse elettriche.

ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di importanti istruzioni di funzionamento e manutenzione nella documentazione fornita con l’apparecchio.

Per informazioni su parametri di sicurezza, conformità alle normative, compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo 68-290-01, sul sito web di Extron, www.extron.com.

Instrukcje bezpieczeństwa • Polska

OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu

poinformować użytkownika o obecności izolowanego i niebezpiecznego napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie porażenia prądem elektrycznym.

UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do

ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji (obsługi) w literaturze, wyposażone w sprzęt.

Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne, zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część numer 68-290-01, na stronie internetowej Extron, www.extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии неизолированного опасного напряжения внутри корпуса продукта, которое может привести к поражению электрическим током.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций по эксплуатации и обслуживанию в руководстве, прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности, соблюдении нормативных требований, электромагнитной совместимости (ЭМП/ЭДС), возможности доступа и других вопросах см. руководство по безопасности и соблюдению нормативных требований Extron на сайте Extron: ,

www.extron.com, номер по каталогу - 68-290-01.

安全说明 • 简体中文

警告：产品上的这个标志意在警告用户该产品机壳内有暴露的危险电压，

有触电危险。

注意：产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使用的特性等相关内容，敬请访问 Extron 网站 , www.extron.com，参见

Extron 安全规范指南，产品编号 68-290-01。

Page 3

安全記事 • 繁體中文

警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

注意若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有

重要的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規遵守手冊》，準則編號 68-290-01。

安全上のご注意 • 日本語

警告: この記号が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意:この記号が製品上に表示されている場合は、本機の取扱説明書に

記載されている重要な操作と保守( 整備)の指示についてユーザーの注意を喚起するものです。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目については、エクストロンのウェブサイト www.extron.com より『 Extron Safety and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。

안전 지침 • 한국어

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을 경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수 안내서, 68-290-01 조항을 참조하십시오.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks(

), registered service marks(

), and trademarks(TM) are the property of RGBSystems, Inc. or

ExtronElectronics (see the current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks (

)

Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Global Configurator, GlobalScripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, Show Me, SoundField, SpeedMount, SpeedSwitch, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, XTPSystems, and ZipClip

Registered Service Mark

(SM)

: S3 Service Support Solutions

Trademarks (™

)

AAP, AFL (Accu-RateFrameLock), ADSP(Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS(ClassD Ripple Suppression), Codec Connect, DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator, DSPConfigurator, DSVP(Digital Sync Validation Processing), eLink, Entwine, EQIP, Everlast, FastBite, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, ProDSP, QS-FPC(QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, ShareLink, SIS, SimpleInstructionSet, Skew-Free, SpeedNav, StudioStation, Triple-Action Switching, True4K, Vector™ 4K , WebShare, XTRA, and ZipCaddy

Page 4

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

NOTE: For more information on safety guidelines, regulatory compliances, EMI/

VCCI-A Notice

この装置は、クラスＡ情報技術装置です。この装置を家庭環境で使用すると、電波妨害を引き

起こすことがあります。その場合には使用者が適切な対策を講ずるよう要求されることがあります。ＶＣＣI－Ａ

EMF compatibility, accessibility, and related topics, see the Extron Safety and

Regulatory Compliance Guide on the Extron website.

Page 5

Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessuremineure.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,0p1 scene 1,1 ^B 51 ^W^C.0 [01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X! *X1&* X2)* X2#* X2! CE}

NOTE: For commands and examples of computer or device responses used in

this guide, the character “0” is used for the number zero and “O” is the capital letter “o.”

Computer responses and directory paths that do not have variables are written in the font shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32 C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t

SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:

From the File menu, select New. Click the OK button.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

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Page 7

Introduction ...............................................1

About this Guide .................................................. 1

About the SW HD 4K PLUS Series Switchers ...... 1

Features .............................................................. 1

Application Diagram ............................................ 3

Installation ................................................. 4

Installation Overview ............................................ 4

Rear Panel Features ............................................ 5

Wiring the Power Connector ................................ 6

Wiring for RS-232 Control ................................... 8

Wiring the CONTACT/TALLY Connectors ............. 9

LockIt® HDMI Cable Lacing Bracket

Installation ........................................................ 10

Operation ................................................. 11

Front Panel Features .......................................... 11

Operations......................................................... 12

Powering on the Switcher .............................. 12

Selecting an Input .......................................... 13

Auto-input Switching ..................................... 13

Resetting ....................................................... 14

EDID Minder .................................................. 14

Remote Conﬁguration and Control ..........15

Using Simple Instruction Set (SIS)

Commands ...................................................... 15

Host-to-switcher Communications ................ 15

Error Responses ............................................ 16

Symbol Deﬁnitions ......................................... 16

Command and Response Table for SIS

Commands .................................................. 19

Downloading the SW HD 4K PLUS Firmware .... 27

Accessing the Product Conﬁguration

Software ........................................................... 28

Downloading and Installing PCS .................... 28

Internal Web Page ...................................32

Accessing the Web Page ................................... 32

Web Page Overview .......................................... 33

Communication Settings Panel ...................... 33

Device Info Panel ........................................... 34

Date/Time Settings Panel .............................. 35

Conﬁgure This Device Panel .......................... 37

Passwords Panel ........................................... 37

Reference Information ............................. 38

Mounting the SW HD 4K PLUS Switchers ......... 38

Tabletop Use ................................................. 38

Rack Mounting .............................................. 38

Furniture Mounting......................................... 39

viiSW HD 4K PLUS Series • Contents

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SW HD 4K PLUS Series • Contents viii

Page 9

Introduction

This section gives an overview of the Extron SW HD 4K PLUS Series switchers. Topics include:

• About this Guide

• The SW HD 4K PLUS Series Switchers

• Features

• Application Diagram

About this Guide

This guide describes the SW HD 4K PLUS Series switchers and discusses how to install, configure, and operate them.

In this guide, the terms “SW HD 4K PLUS Series,” “SW HD 4K PLUS,” and “switcher” refer to both the SW2 HD 4K PLUS and the SW4 HD 4K PLUS switchers.

The SW HD 4K PLUS Series Switchers

Features

The Extron SW HD 4K PLUS are two and four input HDMI switchers that support 4K video signals at up to 60 Hz. They switch 4K/60 signals between multiple HDMI source devices to a single display. The switchers support computer and video resolutions up to 4K/60 and 1080p/60, data rates up to 18 Gbps, HDR, 12-bit Deep Color, 3D, Lip Sync, and HD lossless audio formats.

The SW HD 4K PLUS Series offers control via front panel buttons, USB, Extron Product Control Software (PCS), Ethernet, RS-232, contact closure, and auto-input switching for integration with any control system. Front panel LED indicators provide immediate visual confirmation of HDCP authentication and signal presence for each input and output.

• Switches HDMI video and embedded multi‑channel digital audio

• Inputs — Two or four female HDMI type‑A connectors

• Output — 1 female HDMI type-A connector

• Computer and video resolutions up to 4K/60 @ 4.4.4, including 1080p/60 Deep

Color — Supports resolutions up to 4096x2160/60 with 4:4:4 chroma sampling at 8 bits of color.

• EDID Minder — Automatically manages EDID communication between connected

devices, ensuring that all sources power up properly and reliably output content for display.

• Automatic input cable equalization to 25 feet (7.6 meters) when used with

Extron HDMI Pro Series cable — Actively conditions incoming HDMI signals to compensate for signal loss when HDMI cables, low quality HDMI cables, and source devices with poor HDMI signal output are used.

SW HD 4K PLUS Series • Introduction 1

Page 10

• HDCP 2.2 compliance — Ensures display of content-protected 4K video media and

maintains interoperability with earlier versions of HDCP.

• User‑selectable HDCP authorization — Allows individual inputs to appear HDCP

compliant or non-HDCP compliant to the connected source, which is beneficial if the source automatically encrypts all content when connected to an HDCP-compliant device. Protected material is not passed in non-HDCP mode.

• HDMI 2.0b specification features — Include data rates up to 18 Gbps, HDR, Deep

Color up to 12 bit, 3D, and HD lossless audio formats.

• User‑selectable HDCP authorization — Allows individual inputs to appear HDCP

• HDCP authentication and signal presence LED indicators

• Ethernet monitoring and control — Enables control and proactive monitoring over a

LAN, WAN, or the Internet.

• Automatic color bit depth management — Automatically adjusts color bit depth

based on the display EDID, preventing color compatibility conflicts between source and display.

• High Dynamic Range (HDR) video support — Enables greater contrast range

and wider color gamut by providing the necessary video bandwidth, color depth, and metadata interchange capability for HDR video.

• Provides +5 VDC, 250 mA power on the output for external peripheral devices

• Extron Product Configuration Software — Provides a convenient method of

configuring multiple products using a single software application.

• Multiple control options including front panel, RS‑232, USB, contact closure,

and Ethernet.

• Contact closure remote control with tally output — Allows for remote selection of

an input channel. +5 VDC is provided to light an LED to indicate the currently selected input.

• Includes LockIt HDMI cable lacing brackets.

• HDMI to DVI Interface Format Correction — Automatically reformats HDMI source

signals for output to a connected DVI display.

• Front panel security lockout — Prevents unauthorized use in non-secure

environments. In lockout mode, all functions are available through RS-232 and PCS control.

• External universal power supply included — The highly reliable, energy-efficient

power supply (replacement part #70-769-01) provides worldwide power compatibility with high reliability and low power consumption for reduced operating costs. It features three 12 volt DC outputs, and includes a ZipClip 100 Mounting Kit to securely mount an Extron power supply onto most surfaces, including tables and lecterns.

• Provides +5 VDC, 250 mA power on the output for external peripheral devices.

SW HD 4K PLUS Series • Introduction 2

Page 11

Application Diagram

Extron

The following diagram shows a typical application for a SW4 HD 4K PLUS.

TLP Pro 720T

7" Tabletop TouchLink Pro Touchpanel

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Mute

Room

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Con

Screen

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3 2 1

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Cam

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DVD

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resets

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Last

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nter E

:58 7

5, 2 1

r e b m

ce De

Extron

p Hel

Extron

Ethernet

Extron SW4 HD 4K PLUS

Four Input HDMI 4K/60 Switcher

SW4 HD 4K PLUS

POWER

12V

0.5A

Extron IPCP Pro 250

IP Link Pro Control Proceesor

Ethernet

PRO 250

IPCP

DIGITAL I/

/S IR

COM 2

1 2 3 4

AN L

eBUS

COM 1

-S

S G

CTS

RTS

RELAYS

1 2 C

OUT = 6

VOL

PWR

CG V

POWER 12V

-A MAX

LAN

RS-232

REMOTE

3 4

TxRx

C T C

OUTPUT

C T C T +V

INPUTS

HDMI

Ethernet

TCP/IP

Network

HDMI

4K Display

4K Media Player

Laptop

Figure 1. SW4 HD 4K PLUS Application Diagram

SW HD 4K PLUS Series • Introduction 3

DSS Receiver

Page 12

Installation

This section describes the installation and setup of the SW HD 4K PLUS Series switchers. Topics include:

• Installation Overview

• Rear Panel Features

• Wiring the Power Connector

• Wiring for RS‑232 Control

• Wiring the CONTACT/TALLY Connectors

• LockIt® HDMI Cable Lacing Bracket Installation

Installation Overview

To install and set up the SW HD 4K PLUS Series switcher:

1. Turn off all equipment and disconnect it from the power source.

2. (Optional) Mount the switcher on a rack shelf or furniture (see Mounting the

SW HD 4K PLUS Switchers on page 38).

3. Connect HDMI input sources to one or more of the SW HD 4K PLUS input

connectors.

NOTE: LockIt cable lacing brackets, one for each HDMI input and output

connector, are provided with the SW HD 4K PLUS series. These brackets can be used to secure the HDMI cables to the rear panel connectors to reduce stress on the HDMI connectors and prevent signal loss due to loose cable connections. For information on attaching the LockIt brackets, see the LockIt HDMI Lacing Bracket Installation Guide card, available at www.extron.com.

4. Connect an HDMI output device to the output connector. By default, the EDID of this

device is stored at the HDMI inputs.

5. Connect control devices. Connect your computer to one of the following

SW HD 4K PLUS ports to configure and control the switcher via SIS commands:

• RS‑232 port — Pins 1, 2, and 3 of the shared 5-pole RS-232 for serial RS-232

control (see Wiring for RS‑232 Control on page8 for connection procedures)

• Config port — USB mini-B connector for USB control

• LAN port — RJ-45 connector for Ethernet control

6. Power on the output display.

7. Connect power to the switcher (see Powering on the Switcher on page12).

8. (Optional) Configure the EDID Minder (see EDID Minder on page14).

9. Power on the source devices.

SW HD 4K PLUS Series • Installation 4

Page 13

Rear Panel Features

SW2 HD 4K PLUS

POWER

12V

-- A MAX

INPUTS OUTPUT REMOTE

1 2

Figure 2. SW2 HD 4K PLUS Rear Panel

SW4 HD 4K PLUS

POWER

12V

1 2 3 4

-- A MAX

Power connector

Input connectors

Output connector

+V connector

INPUTS OUTPUT REMOTECONTACT / TALLY

RS‑232 connector

LAN (Ethernet) connector

Contact closure input and tally output ports

CTCT+V

CTCT

LAN

RS‑232

Tx Rx G

LAN

RS‑232

Tx Rx G

Figure 3. SW4 HD 4K PLUS Rear Panel

Power connector — Plug the provided external 12 VDC, 1.5 A power supply into this

2-pole, 3.5 mm captive screw connector and into an AC power outlet.

Input connectors — Connect HDMI video input sources to these female Type A HDMI

connectors.

NOTE: LockIt cable lacing brackets are provided with the SW HD 4K PLUS units.

These brackets secure the HDMI cables to the rear panel connectors and reduce stress on the connectors, preventing signal loss due to loose cable connections.

Output connector — Connect an HDMI display device to this female HDMI A

connector.

The EDID information is read from the connected output device via this connector and is written to memory on each input whenever the output device is connected to this port and powered on.

NOTE: The EDID information is also read and stored whenever power is recycled to

the connected output device or when the output device is replaced.

+V connector — This pin constantly outputs +5 VDC with 200 mA total (shared

between pins). Use this pin when power is needed for external Tally LEDs, such as with Extron Show Me cables.

SW HD 4K PLUS Series • Installation 5

Page 14

RS‑232 connector — Use this 3-pole, 3.5 mm captive screw connector for RS-232

Pins:

T568B T568AT568BTIA/EIA-T568B

communication with the switcher (including firmware updates).

To enable RS‑232 control, connect the Tx (transmit), Rx (receive) and G (ground) pins to the serial port of your computer (see Wiring for RS‑232 Control on page8).

LAN (Ethernet) connector — Use an RJ-45 cable to connect this jack to a LAN for

control of the switcher via Ethernet.

• Use a straight-through cable for connection to a switch, hub, or router.

• Use a crossover cable or a straight-through cable for connection directly to a PC.

Wire the connector as shown in the image below.

12345678

Crossover Cable

(for direct connection to a PC)

End 1 End 2

Pin Wire Color Pin Wire Color

1 white-orange 1 white-green 2 orange 2 green 3 white-green 3 white-orange 4 blue 4 blue 5 white-blue 5 white-blue 6 green 6 orange 7 white-brown 7 white-brown 8 brown 8 brown

RJ-45 Connector

Insert Twisted

Pair Wires

Straight-through Cable

(for connection to a switch, hub, or router)

End 1 End 2

Pin Wire Color Pin Wire Color

1 white-orange 1 white-orange 2 orange 2 orange 3 white-green 3 white-green 4 blue 4 blue 5 white-blue 5 white-blue 6 green 6 green 7 white-brown 7 white-brown 8 brown 8 brown

Figure 4. Wiring for Ethernet Control

Contact closure input and tally output ports — The CONTACT/TALLY panel contains

one (SW2) or two (SW4) female captive screw connectors, each with two pairs of pins labeled C and T.

• Contact closure input — (Optional) Connect a push-button contact closure

device to input device to pin C and to the G (ground) pin of the 3-pole RS-232 connector (see figures 2 and 3, G, on the previous page).

• Tally Out port — (Optional) Connect an indicator device, such as an LED, to tally

output pin T of the same pin pair, to identify the currently selected input when the front panel buttons are not visible. When the input you are using is selected, the corresponding Tally Out pin (T) shorts to ground, activating the connected indicator.

See Wiring the CONTACT/TALLY Connectors on page9 for more information.

Wiring the Power Connector

A 12 VDC, 1.5 A, pre-wired power supply is provided with the SW HD 4K PLUS. If, instead, you intend to use a different power supply, follow the instructions beginning on the next page to wire the provided 2-pole captive screw connector to your power supply.

CAUTION: The wires must be kept separate while the power supply is plugged in.

Remove power before wiring.

ATTENTION : Les deux cordons d’alimentation doivent être tenus à l’écart l’un

de l’autre quand l’alimentation est branchée. Couper l’alimentation avant de faire l’installation électrique.

SW HD 4K PLUS Series • Installation 6

Page 15

ATTENTION:

• Always use a power supply supplied and or speciﬁed by Extron. Use of an

unauthorized power supply voids all regulatory compliance certiﬁcation and may cause damage to the supply and the end product.

• Utilisez toujours une source d’alimentation fournie ou recommandée par Extron.

L’utilisation d’une source d’alimentation non autorisée annule toute conformité réglementaire et peut endommager la source d’alimentation ainsi que le produit ﬁnal.

• If not provided with a power supply, this product is intended to be supplied by a

power source marked “Class 2” or “LPS” and rated at 12 VDC and a minimum of

1.5 A.

• Si ce produit ne dispose pas de sa propre source d’alimentation électrique, il doit

être alimenté par une source d’alimentation de classe 2 ou LPS et paramétré à 12 V et 1.5 A minimum.

• The installation must always be in accordance with the applicable provisions of

National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical Code part 1, section 16. The power supply shall not be permanently ﬁxed to building structure or similar structure.

• Cette installation doit toujours être en accord avec les mesures qui s’applique

au National Electrical Code ANSI/NFPA70, article725, et au Canadian Electrical Code, partie1, section16. La source d’alimentation ne devra pas être ﬁxée de façon permanente à une structure de bâtiment ou à une structure similaire.

• Power supply voltage polarity is critical. Incorrect voltage polarity can damage the

power supply and the unit. The ridges on the side of the cord (see ﬁgure5 on the next page) identify the power cord negative lead.

• La polarité de la source d’alimentation est primordiale. Une polarité incorrecte

pourrait endommager la source d’alimentation et l’unité. Les stries sur le côté du cordon permettent de repérer le pôle négatif du cordon d’alimentation.

• To verify the polarity before connection, plug in the power supply with no load and

check the output with a voltmeter.

• Pour vériﬁer la polarité avant la connexion, brancher l’alimentation hors charge et

mesurer sa sortie avec un voltmètre.

• The length of the exposed (stripped) copper wires is important.

The ideal length is 3/16 inch (5 mm). Longer bare wires can short together.

Shorter wires are not as secure in the connectors and could be pulled out.

• La longueur des câbles exposés est primordiale lorsque l’on entreprend de les

dénuder. La longueur idéale est de 5mm (3/16inches). S’ils sont un peu plus longs, les câbles exposés pourraient se toucher et provoquer un court circuit. S’ils sont un peu plus courts, ils pourraient sortir, même s’ils sont attachés par les vis captives.

• Unless otherwise stated, the AC/DC adapters are not suitable for use in air handling

spaces or in wall cavities.

• Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour une

utilisation dans les espaces d’aération ou dans les cavités murales.

1. Cut the DC output cord to the length needed.

2. Strip the jacket to expose 3/16 inches (5 mm) of the conductors.

3. Slide the leads into the supplied 2-pole captive screw plug and secure them, using a

small screwdriver.

SW HD 4K PLUS Series • Installation 7

Page 16

4. To verify the power cord polarity before connecting the plug, connect the power supply

RS-232 Port

RS-232

with no load and check the output with a voltmeter.

5. Use the supplied tie wrap to strap the power cord to the extended tail of the connector.

7/8"

Heat Shrink

(22 mm)

1/8"

(3 mm)

Captive Screw Connector

Figure 5. Wiring the Power Connector

Wiring for RS-232 Control

Use a female 9-pin D-to-bare wire RS-232 cable or a universal control cable (UC50' or UC100') to connect your computer or control system to the RS-232 pins of the Remote connector.

1. Wire the unterminated end of the RS-232 cable to the provided 3-pole captive screw

2. Plug the 3-pole connector into the Remote receptacle on the rear panel of the switcher.

3. Connect the other end of the cable to the appropriate computer or control system

Figure 6 shows how to wire this shared connector for RS-232.

Tx Rx G

3/16"

(5 mm) Max.

Tie Wrap

plug as described below. Connect the transmit, receive, and ground wires of the cable to the first three pins on the connector, starting at the left:

• Connect the transmit wire to pin 1, which plugs into the Tx (transmit) port.

• Connect the receive wire to pin 2, which plugs into the Rx (receive) port.

• Connect the ground wire to pin 3, which plugs into the G (ground) port.

connector.

SW HD 4K Series Switcher Rear Panel Remote Port

NOTE: If you use cable that has a drain wire, tie the drain wire to ground at both ends.

Ground (G) Receive (Rx) Transmit (Tx)

Transmit (Tx) Receive (Rx)

Computer or Control Syste

Figure 6. Remote Connector Pin Assignments

SW HD 4K PLUS Series • Installation 8

Page 17

Wiring the CONTACT/TALLY Connectors

2233

CONTACT/TALLY

Cable

To enable input switching via contact closure, connect a push-button contact closure device to a Contact connector (see figures 2 and 3, G, on page 5).

To identify the currently selected input when the front panel buttons are not visible, connect a device such as an LED to the CONTACT/TALLY connector (see figures 2 and 3, G) and to the +V connector (see figures 2 and 3, D). When the input you are using is selected, the corresponding Tally Out pin shorts to ground, activating the connected indicator.

The CONTACT/TALLY panel contains one (SW2) or two (SW4) female captive screw connectors, each with two pairs of pins labeled C and T.

REMOTECONTACT / TALLY

CTCT+V

CTCT

RS‑232

Tx Rx G

Figure 7. Contact/Tally and Remote RS‑232 Ports

Each pin pair is labeled with the number of the HDMI input associated with it. (For example, in figure 7, 1, the number 1 indicates the contact and tally pins for input 1.) Wire devices to these connectors as follows:

1. SW2 models — Wire and connect the provided 5-pole plug to the 5-pole

CONTACT/TALLY captive screw connector on the rear panel. SW4 models — Wire and connect the provided 5-pole plug to the CONTACT/TALLY

connector on the left (containing pin pairs 1 and 2), and wire and connect the provided 4-pole plug to the connector on the right (pin pairs 3 and 4).

2. Connect contact input and tally output devices to the pin pair for each input:

• To enable input switching via contact closure, connect a push-button contact

closure input device to pin C (see figure 7, 2) and to the G (ground) pin (5) of the 3-pole RS-232 connector.

• To identify the currently selected input when the front panel buttons are not visible,

connect an indicator device, such as an LED, to tally output pin T of the same pair of pins (3).

When the input you are using is selected, the corresponding tally out pin shorts to ground, which activates the connected indicator.

3. Insert the power wires for the contact indicator devices into the +V connector (4).

4. Press the button on the contact closure device to switch the connected input to the

output.

Using a Show Me cable:

The CONTACT/TALLY connectors can also be used with Extron Show Me cables. The diagram at right shows how to wire a Show Me cable to a contact input. For each Show Me cable:

• Connect the red pigtail to the C pin corresponding to the input

Red

Connector

Black

being used.

• Connect the black pigtail to the T pin of the same input.

Show Me

SW HD 4K PLUS Series • Installation 9

Page 18

LockIt® HDMI Cable Lacing Bracket Installation

The Extron® LockIt lacing bracket makes it possible to simply and universally secure a standard HDMI® cable to most HDMI devices.

NOTE: The HDMI device must have an

HDMI connection mounting screw for this bracket to be used.

To securely fasten an HDMI cable to a device:

1. Plug the HDMI cable into the panel

connection.

2. Loosen the HDMI connection mounting screw

from the panel enough to allow the LockIt lacing bracket to be placed over it. The screw does not have to be removed.

3. Place the LockIt lacing bracket on the screw

and against the HDMI connector, then tighten the screw to secure the bracket.

4. Loosely place the included tie wrap around

the HDMI connector and the LockIt lacing bracket as shown.

5. While holding the connector securely

against the lacing bracket, tighten the tie wrap, then remove any excess length.

ATTENTION:

• Do not overtighten the HDMI connection mounting screw. The shield to which

it is fastened is very thin and can easily be stripped.

• Ne serrez pas trop la vis de montage du connecteur HDMI. Le blindage auquel

elle est attachée est très ﬁn et peut facilement être dénudé.

SW HD 4K PLUS Series • Installation 10

Page 19

Operation

This section describes the operation of the SW HD 4K PLUS Series switchers. Topics include:

• Front Panel Features

• Operations

Front Panel Features

AUTO

SWITCH

CONFIG

INPUTS

Figure 8. SW2 HD 4K PLUS Front Panel

AUTO

SWITCH

AUTO SWITCH LED

CONFIG port

Signal status LEDs

CONFIG

INPUTS

2 3 4

HDCP status LEDs

Input selection buttons and LEDs

Reset (R) button

INPUTS

SIGNAL

HDCP

SIGNAL

1234

HDCP

OUTPUT

SW2 HD 4K PLUS

HDMI SWITCHER

INPUTS

SW4 HD 4K PLUS

OUTPUT

HDMI SWITCHER

Figure 9. SW4 HD 4K PLUS Front Panel

AUTO SWITCH LED — This LED lights when auto-input switching is enabled (see

Enabling Auto‑Input switching on page13 for the procedure to set up automatic

input selection).

CONFIG port — Connect a USB cable (USB A to mini-B) between your computer and

this female USB mini-B port to configure and control the switcher via SIS commands or PCS and to update the firmware.

SW HD 4K PLUS Series • Operation 11

Page 20

Signal status LEDs

• Inputs — Each input has a corresponding numbered Signal LED, which lights

when a source is connected to the input connector and TMDS clock activity is detected on it.

NOTE: If the source device connected to the selected input is HDCP

encrypted (requires HDCP authentication), the corresponding signal LED may not light unless HDCP has been authenticated.

• Output — The Output Signal LED lights when an active sink (output) device is

connected to the HDMI output.

The input buttons are also used to initiate a system reset (see Resetting on page14).

HDCP status LEDs (see Front Panel Features on the previous page)

• Inputs — Each input has a corresponding numbered HDCP LED. If the connected

source requires HDCP, the corresponding LED lights when authentication is successful.

NOTE: HDCP is authenticated on each input regardless of the currently

selected source.

• Output — The Output HDCP LED lights if the currently selected input requires

HDCP and the connected output device has been successfully authenticated.

NOTE: HDCP is re-authenticated on the output whenever a new input is

selected.

Operations

Input selection buttons and LEDs — Press one of these buttons to select an input to

switch to the output. The LED at the right of each button lights when the corresponding input is selected. If auto-input switching is in effect, these buttons are disabled, but the LEDs continue to light to indicate the selected input.

Reset (R) button —The reset (R) button initiates two levels of reset of the switcher.

For the different reset levels, press and hold the button while the switcher is running or while you power up the switcher (see Resetting on page14 for details).

Powering on the Switcher

To power on the SW HD 4K PLUS:

1. Connect all input and output devices to the rear panel connectors on the switcher (see

Rear Panel Features on page5 for the rear panel connections).

2. Power on the display.

3. Power on the SW HD 4K PLUS: Plug the power supply into the 2-pole captive screw

power connector on the switcher rear panel. During the boot process:

a. The unit performs a self-test, during which the front panel Auto Switch, Input,

Signal, and HDCP LEDs each blink once in sequence from left to right.

b. The Auto-Switch LED blinks for approximately 45 seconds. During this time, the

switcher reads the available EDID information from the connected output device and writes it to memory on each input. When power is removed, these settings remain in memory and are in effect when power is reapplied.

c. At the end of the boot process, the Auto-Switch LED turns off, and the LED for the

most recently selected input lights.

4. Power on the input devices.

SW HD 4K PLUS Series • Operation 12

Page 21

Selecting an Input

To switch (tie) an input to the output, you have the following options:

• Front panel buttons — Press the desired input button on the front panel (ensure

that auto-input switching is not enabled). The LED corresponding to the selected input button lights.

• The appropriate front panel input LED lights to indicate the selected input. The LED

• Only one input can be switched to the output at a time.

• Contact closure — Plug one of the provided 3-pole captive screw connectors into the

rear panel Contact port. Wire either of the following to the port:

• Contact closure device: If a push-button contact closure device is attached to

• Jumper wire: On the connector attached to a Contact In/Tally Out port,

See Wiring the CONTACT/TALLY Connectors on page9 for more information.

Other ways to select an input include using SIS commands (see Input Selection on page19) and the PCS program (see the PCS help file).

remains lit until a new input is selected.

the Contact port, press the button that is connected to the slot that corresponds to the desired input.

momentarily short one of the Contact Closure pins (C) to the ground pin (G) using a jumper wire. Input is switched immediately when the jumper contacts both pins.

NOTE: If an input pin is latched permanently to the ground pin, input

switching by any other method is disabled while those pins are connected.

Auto-input Switching

Enabling Auto-input switching

Auto-input switching allows the SW HD 4K PLUS to automatically select the active, connected input based on detection of an active video signal (TMDS clock activity). If two or more inputs are active, the highest-numbered input port with an active signal is selected (for example, input 4 on an SW4 HD 4K PLUS switcher).

When auto-input switching is in effect, the green Auto Switch LED on the front panel lights and the front panel input buttons are disabled.

By default, auto-input switching is disabled. To toggle auto-input switching on and off:

1. Press and hold input button 1 on the front panel.

2. While holding button 1, press and release input button 2.

SW HD 4K PLUS Series • Operation 13

Page 22

Resetting

Auto-input switch modes

The SW HD 4K PLUS switchers provide three auto switch modes, which can be selected via SIS commands (see Auto‑input Switch Mode commands on page 19) and PCS (see the PCS help file).

• Mode 0 (disabled mode) — Auto-input switching is disabled.

• Mode 1 (user‑assigned mode) — The switcher selects the input to which you assign

priority (via SIS commands). If no priority is assigned, the switcher selects the active input with the highest number (default user selection).

• Mode 2 (input memory priority mode) — The switcher selects the most recently

applied input, and retains a history of the order in which active inputs are connected to the unit. If an active input is removed, the switcher switches to the most recently selected input.

Mode 2 timeout — Using SIS commands, you can set the number of seconds (0 to

250) the switcher delays before selecting the most recent input.

Resetting from the front panel, described in this section, returns the unit to its factory-set values.

NOTE: IP settings, including IP address, subnet mask, gateway address, unit name,

DHCP setting, and port mapping, are not affected by this command.

To reset the switcher to its factory default settings:

1. Using a stylus or small screwdriver, press the recessed R button on the front panel and

hold it for 3 seconds.

Pressing this button is equivalent to entering the

Resetting commands on page 23).

ZXXX

}

SIS command (see the

EDID Minder

EDID Minder ensures that a source device connected to the SW HD 4K PLUS input continuously recognizes the EDID of a sink device, even if the sink is not physically connected. By default, the EDID is set to 1080p @ 60 Hz with 2-channel audio.

EDID can be set to match output rate, a custom user-defined EDID, or a factory setting. A variety of EDID are available to be loaded via PCS and assigned to the inputs (see the SW HD 4K PLUS PCS Help file, provided with the PCS program, for information on assigning EDID).

SW HD 4K PLUS Series • Operation 14

Page 23

Remote Configuration and Control

This section describes remote operation of the SW HD 4K PLUS switchers. Topics include:

• Using Simple Instruction Set (SIS) Commands

• Command and Response Table for SIS Commands

• Downloading the SW HD 4K PLUS Firmware

• Accessing the Product Configuration Software

Using Simple Instruction Set (SIS) Commands

The SW HD 4K PLUS can be remotely set up and controlled via Extron SIS commands that are issued from a host computer or other device, such as a control system. SIS commands can be issued via RS-232 from the computer serial port to the switcher rear panel Remote port (see Wiring for RS‑232 Control on page8), USB from a computer USB port to the switcher front panel Config port, or Telnet (IP) from a computer Ethernet port to the switcher rear panel LAN port.

Host-to-switcher Communications

SIS commands consist of one or more characters per field. No special characters are required to begin or end a command sequence. You can enter these commands from your computer using a communication software program such as Extron DataViewer or HyperTerminal. When the switcher determines that a command is valid, it executes the command and sends a response to the host device.

Responses from the SW HD 4K PLUS to the host computer end with a carriage return and a line feed (CR/LF = ]), which signals the end of the response character string. A string is one or more characters.

Switcher-initiated Messages

When a local event such as a front panel selection or change in signal status takes place, the switcher responds by sending a message to the host, indicating what change has occurred. No response is required from the host.

The switcher sends the following message when it is first powered on:

20nn is the year in which the copyright for the firmware was registered, Vn.nn is the

firmware version number, and 60-160n-01 is the switcher part number.

NOTE: This message is displayed at power-up only with an RS-232 or USB connection.

SW HD 4K PLUS Series • Remote Configuration and Control 15

Page 24

Error Responses

Space

If the switcher is unable to execute a command it receives because the command is invalid or contains invalid parameters, the switcher returns an error response to the host. The following error response codes can be sent:

E01 – Invalid input channel (out of range) E06 – Invalid input during auto-input switching E10 – Invalid command E13 – Invalid value (out of range)

Using the Command and Response Table

The Command and Response Table for SIS Commands, starting on page 19, lists valid ASCII and hexadecimal command codes, the switcher responses to the host, and a description of the command function or the results of executing the command.

The conversion table below is for use with the command and response table.

ASCII to Hex Conversion Table

•

Figure 10. ASCII to Hex Conversion Table

Symbol Definitions

]

= CR/LF (carriage return with line feed) (hex 0D 0A)

}

or | = Soft carriage return (no line feed)

•

= Space

or W = Escape

= Input number

0 through the maximum number of inputs on the unit 0 = Deselect (mute) all inputs

= On and off, or audio mute status

0 = Off or unmuted 1 = On or muted

= Video color bit depth mode

0 = Automatically truncate based on output (default)

1 = Force truncation to 8-bit

= Current EDID information in hexadecimal format (128 or 256 bytes of hex data)

= Native resolution and refresh rate

= Unit name. The name can have up to 24 alphanumeric characters including hyphens (-),

with no spaces. The ﬁrst character must be a letter, and the last character cannot be a hyphen. The default is SW-HD-4K-SERIES.

SW HD 4K PLUS Series • Remote Configuration and Control 16

Page 25

= Auto-input switch mode

0 = Disabled — Manual switching (default) 1 = User-deﬁned priority mode —

assigns priority. If no priority is assigned, the switcher selects the active input with the highest number.

2 = Input memory priority mode — input, and retains a history of the order in which active inputs are connected to the

unit. If an active input is removed, the switcher switches to the most recently prioritized input.

= Auto-input switch mode 2 timeout

1-250 = Number of seconds the switcher delays before switching to the most recently

applied input. 0 = Immediate switch (no delay)

X1)

= Firmware version (to the second decimal place)

X1!

= TMDS output format

0 = Auto (default) 1 = DVI RGB 444 2 = HDMI RGB “Full” 3 = HDMI RGB “Limited” 4 = HDMI YUV 444 “Limited” 5 = HDMI YUV 422 “Limited”

X1@

= Verbose mode

0 = None (default for Telnet connection) 1 = Verbose mode (default for RS-232 and USB connections) 2 = Tagged responses for queries 3 = Verbose mode and tagged responses for queries

NOTES:

The switcher selects the input to which the user

The switcher selects the most recently applied

• In verbose response mode, the switcher responds with unsolicited

responses for value and setting changes that may result from a signal change, or a setting adjustment made via another interface.

• For example, the switcher can send out a notice of a change in some

setting without receiving a query via a PC or a control system. That change could have been a result of an internal process, a selection made from the front panel, or a selection made via PCS. This is an example of a verbose (wordy) relationship between the controller and a connected device.

• If tagged responses are enabled, all View type commands return the

command string plus the data, the same as in responses for setting a value. For example:

Command: Response: Ipn •

or X& ] (untagged response)

}

X& ]

(tagged response)

X1#

= Video mute

0 = Video mute disabled 1 = Video mute enabled (TMDS) 2 = Video and sync mute

X1$

= Output 5 V mode

0 = Auto: 5 V is enabled only when a source with 5 V is present. 1 = 5 V is always enabled (default).

X1%

= Input HDCP status

0 = No source detected 1 = Source with HDCP detected 2 = Source without HDCP detected

SW HD 4K PLUS Series • Remote Configuration and Control 17

Page 26

X1^

= Output HDCP status

0 = No sink detected 1 = Sink with HDCP detected 2 = Sink without HDCP detected

X1&

= Output HDCP mode

0 = (Default) Encrypt as required by input. For HDMI sinks, perform continuous trials. For DVI sinks, attempt for 10 seconds, then fail. 1 = Always encrypt. For HDMI sinks, perform continuous trials. For DVI sinks, attempt for 10 seconds, then fail.

2 = Encrypt as required by input. Continuous trials for HDMI and DVI sinks. 3 = Always encrypt. Continuous trials for HDMI and DVI sinks.

X1*

= Tally pin mode for channel mute indicator

0 = Always on (default) 1 = Off when muted 2 = Blink when muted

NOTE: Unless otherwise indicated, commands are not case-sensitive.

X1(

= Local date and time (to set): MM/DD/YY-HH:MM:SS

X2)

= Local date and time (displayed): Ddd, DD Mmm YYYY HH:MM:SS

X2! = IP address (nnn.nnn.nnn.nnn) Leading zeros in each of the four octets are optional in

setting values and are suppressed in returned values.

X2@

= Hardware media access code (MAC) address (00-05-A6-XX-XX-XX). The MAC address is

view-only and cannot be changed.

X2#

= Subnet mask (nnn.nnn.nnn.nnn)

X2$

= Gateway IP address (nnn.nnn.nnn.nnn)

X2%

= Domain name system (DNS) server IP address (nnn.nnn.nnn.nnn)

X2^

= Administrator password

X2&

= User password

NOTE: In response to the View administrator password and the View user password

commands, password exists.

X2^

and

X2&

are displayed as **** if a password exists, an empty line if no

X2* = Network Time Protocol (NTP) IP address or URL

X2( = Serial port number — Two ASCII characters (00 not permitted)

X3) = Baud rate: 300, 600, 1200, 1800, 2400, 3600, 4800, 7200, 9600 (default), 14400,

19200, 28800, 38400, 57600, or 115200

X3! = Parity: Odd, Even, None (default), Mark, Space

(Use only the first letter.)

X3@ = Data bits: 7 or 8 (default)

X3#

= Stop bits: 1 (default) or 2

X3$

X3%

Time zone code

The code is an acronym for the time zone (2-6 letters) (see the List all time zones

command on page 25 to view a list of available time zones).

= Time zone description.

This is the UTC equivalent for a particular time zone as well as a general description of the geographical area. The description is formatted as UTC

SW HD 4K PLUS Series • Remote Configuration and Control 18

offset : location name.

Page 27

Command and Response Table for SIS Commands

Command

ASCII Command (Host to Switcher)

Response (Switcher to Host)

Additional Description

Input Selection

Select input (audio and video)

View input

! InX!•All

X!]

In verbose modes 2 and 3:

]

• All

]

Select input X!.

= input number: 0 through the highest numbered input on the unit (2 or 4)

0 = deselect all inputs (disable output)

View the selected input (X!).

Video Muting

Video mute

Query video mute status

X1@

B Vmt

X1@]

In verbose modes 2 and 3:

X1@]

Vmt

Mute the video signal. For

0 = unmuted (default) 1 = video muted 2 = video and sync muted

Show video mute status

X1@

Audio Muting

Mute embedded audio

View embedded audio mute status

EX@

AFMT

}

AFMT

} X@]

X@]

Afmt

In verbose modes 2 and 3:

X@]

Afmt

Mute or unmute the embedded audio signal. For X@:

0 = unmute (default) 1 = mute

Show embedded audio mute status X@.

Auto‑input Switch Mode

Set the auto-input switch mode

View auto-input switch mode

Set user priority order for autoinput switch mode 1

View mode 1 priority order

EX*

AUSW

} X*]

AUSW

EPX!•X!•

P AUSW

}

...

•X!

AUSW

}

X*]

Ausw

In verbose modes 2 and 3:

X*]

Ausw AuswP

} X!•X!•

In verbose modes 2 and 3:

AuswP

X!•X!•

•X!]

...

X!•X!•

•X!]

...

•X!]

...

Set the auto-input switch mode to

. For X*: 0 = Disabled (default) 1 = User priority selection 2 = Input memory priority

(See the Auto‑input switch

mode symbol deﬁnitions on

page 17 for further information.) View current auto-input switch mode X*.

Set the priority switching order of the inputs.

= input number (1 through 2 or 4, depending on the number of inputs) View the order in which the inputs will be selected in auto-switch mode 1.

SW HD 4K PLUS Series • Remote Configuration and Control 19

Page 28

Command

ASCII Command (Host to Switcher)

Auto‑input Switch Mode (continued)

Set time-out duration for mode 2

View mode 2 timeout duration

ET X(

T AUSW

AUSW

Video Color Bit Depth

Set video color bit depth mode

View video color bit depth mode

EVX#

V BITD

BITD

Signal Status

Request status of all signals

ELS} X@•X@

Response (Switcher to Host)

}

Ausw T

} X(]

In verbose modes 2 and 3:

Ausw T

}

BitdV

} X#]

In verbose modes 2 and 3:

BitdV

In verbose modes 2 and 3: SigX@•X@•...•X@*

X(]

X#]

•...•X@•X@*

X@]

Additional Description

Set the number (X() of seconds (0 - 250) the switcher delays before switching to the most recently applied input. 0 = immediate switch (no delay)

View the mode 2 timeout X(.

Select color bit depth mode X#. For X#: 0 = automatic, based on the EDID of the connected output (default) 1 = Set to 8-bit View the video color bit depth.

View signal status X@ of all inputs, followed by the output (*X@). For X@:

0 = no signal detected 1 = signal detected

Output 5 V Mode

Set output 5 V mode)

View output 5 V mode status

EMX1$

MHPLG

}

HPLG

Hplg M

} X1$]

In verbose modes 2 and 3: HPLG M

X1$]

Select output 5 V mode

X1$

0 = Auto: 5 V is enabled only when a source with 5 V is present. 1 = 5 V is always enabled (default) View current output 5 V mode.

X1$

. For

Front Panel Lockout (Executive Mode)

Enable or disable lock mode

Query lockout status

X Exe

X@]

In verbose modes 2 and 3:

X@]

Exe

Select front panel lock mode X@. For X@:

0 = Lock mode off (default) 1 = Lock mode on

Show executive mode status.

SW HD 4K PLUS Series • Remote Configuration and Control 20

Page 29

Command

HDCP Status

View HDCP status for an input

View HDCP status for all inputs

View output HDCP status

HDCP Input Authorization

HDCP authorization per input

Enable or disable HDCP authorization for all inputs

ASCII Command (Host to Switcher)

EIX!

IHDCP

OHDCP

EEX!*X@

EEX@

} X1%]

HDCP

} X1%•X1%

} X1^]

}

HDCP

}

HDCP

Response (Switcher to Host)

In verbose modes 2 and 3:

Hdcp I

In verbose modes 2 and 3:

Hdcp I

In verbose modes 2 and 3:

Hdcp O

Hdcp EX!*

Hdcp E

X1%]

•...•

X1%•X1%

X1^]

X@]

X1%]

•...•

X1%]

Additional Description

Show HDCP status

= 1 through {maximum number of inputs}.

X1%

For

0 = No source detected 1 = Source with HDCP detected 2 = Source without HDCP

detected

Show HDCP status inputs.

Show HDCP status output.

X1^

For

0 = No sink detected 1 = Sink with HDCP detected 2 = Sink without HDCP detected

Set HDCP authorization for input

to X@. For X@:

0 = Disable HDCP authorization 1 = Enable HDCP authorization

(default)

Set HDCP authorization to X@ for all inputs.

X1%

for input

X1%

for all the

X1^

for the

View HDCP authorization status for all inputs

Output HDCP Mode

Set the output HDCP mode

View the output HDCP mode

EHDCP

ESX1&

SHDCP

} X@•X@

In verbose modes 2 and 3: HdcpEX@•X@•...•

}

HDCP

Hdcp S

} X1&]

In verbose modes 2 and 3:

Hdcp S

•...•

X1&]

X@]

View the current HDCP authorization setting X@ for all the inputs.

Set the output HDCP mode to

X1&

0 = (Default) Encrypt as required

1 = Always encrypt:

2 = Encrypt as required by input:

3 = Always encrypt: continuous

View HDCP mode output.

X1&

. For

by input: For HDMI sinks, perform continuous trials. For DVI sinks, attempt for 10 seconds, then fail.

For HDMI sinks, perform continuous trials. For DVI sinks, attempt for 10 seconds, then fail.

continuous trials for HDMI and DVI sinks.

trials for HDMI and DVI sinks.

X1&

for the

SW HD 4K PLUS Series • Remote Configuration and Control 21

Page 30

Command

ASCII Command (Host to Switcher)

Response (Switcher to Host)

Additional Description

TMDS Output Format

Set the output format

View the output format setting

EX1!

VTPO

}

VTPO

Vtpo

} X1!]

In verbose modes 2 and 3:

Vtpo

X1!]

Set the TMDS output format

X1!

For

0 = Auto (default) 1 = DVI RGB 444 2 = HDMI RGB “Full” 3 = HDMI RGB “Limited” 4 = HDMI YUV 444 “Limited” 5 = HDMI YUV 422 “Limited”

Show TMDS output setting

X1!

Unit Name

Set unit name

Set name to factory default

View unit name

EX&CN}

}

•CN

ECN} X&]

X&]

Ipn•

Ipn•SWn-HD-4K-PLUS-XX-XX-XX

In verbose modes 2 and 3:

X&]

Ipn•

Assign name X& for the switcher.

can consist of up to 24 alphanumeric characters, including the hyphen (-).

SWn = SW2 or SW4 xx-xx-xx = Last 6 characters of the

switcher MAC address. Show the current switcher name

]

Channel Mute Mode — via contact and tally pins

Set mode

EX@*X1*

MUTM

}

Mutm X@*

X1*]

View mode

} X@*X1*]

MUTM

In verbose modes 2 and 3:

MutmX@*

X1*]

Mute (deselect) or unmute (select) (X@) the connected contact input and set the tally pin mode ( the input). For X@: 0 = Unmute the contact input channel. (Selects 0 for

X1*

1 = Mute the contact input channel.

Set the behavior of the connected tally indicator to set to 1. For

0 = Always unmuted (default) 1 = Off when muted 2 = Blink with muted

View channel mute mode X@ and tally mode

X1*

when X@ is

X1*

) for

Information Requests

Request information

Query model name

InX!•AuswX*•AfmtX@•Vmt

SWn•HD•4K•PLUS•Series

In verbose modes 2 and 3:

Inf01*SWn•HD•4K•PLUS•Series

X@]

View selected input X!, auto-input switch mode X*, Audio mute status X@, and video mute status

]

Show the switcher model name. SWn = SW2 or SW4.

]

SW HD 4K PLUS Series • Remote Configuration and Control 22

Page 31

Command

ASCII Command (Host to Switcher)

Response (Switcher to Host)

Additional Description

Information Requests (continued)

Query model description

Query part number

Query ﬁrmware version

Example:

View EDID in hex format

View EDID native resolution

Example

ERX!

ENX!

} X%]

EDID

} X^]

EDID

}

EDID

HDMI•SWITCHERn•SUPPORT•4K60

In verbose modes 2 and 3:

Inf02*HDMI•SWITCHERn•SUPPORT•4K60

60-nnnn-nn

]

X(]

]

1.01

In verbose modes 2 and 3:

X! X%]

1600x1200 @ 60.0 Hz

]

Show the switcher signal type, number of inputs, and 4K support.

SWITCHERn = number of inputs on the unit (2 or 4). Show the part number of the switcher:

SW2 HD 4K PLUS: 60-1603-01 SW4 HD 4K PLUS: 60-1604-01

Show ﬁrmware build number X(, expressed to the second decimal place.

View the current EDID assignment for input X! in hexadecimal (256 bytes).

= current EDID information in hex. Show native resolution and refresh rate X^ of the EDID currently applied to input X!.

]

Verbose Mode

Set verbose mode

View verbose mode

EX1@CV}

Vrb

X1@]

ECV} X1@]

In verbose modes 2 and 3:

X1@]

Vrb

Set the verbose mode to

X1@

0 = None (default for IP connection) 1 = Verbose mode (default for USB and RS-232 connections)

2 = Tagged responses for queries 3 = Verbose mode and tagged

responses for queries View current verbose mode

X1@

. For

X1@

Resetting

Reset all device settings to factory defaults

IP system reset

Reset all settings except IP settings

Absolute system reset

ZXXX

1ZQQQ

EZY}

ZQQQ

}

Zpx

Zpq1

Zpy

Zpq

]

Reset product-speciﬁc settings to factory default values. Does not affect IP settings or user ﬁles. Reset only IP settings to factory values.

Reset all device settings to factory defaults except IP settings (communication is preserved). This command is recommended for after a ﬁrmware update.

Reset all device settings to factory default except ﬁrmware version.

SW HD 4K PLUS Series • Remote Configuration and Control 23

Page 32

Command

ASCII Command (Host to Switcher)

Response (Switcher to Host)

Additional Description

IP Conﬁguration

NOTE: After adjusting any IP setting, you must enter the network reboot command E2BOOT} for the command to take

effect.

Set date and time

EX1(CT}

Ipt•

X2)]

Set date and time format MM/DD/YY-HH:MM:SS (month/day/year-hour/minutes/ seconds) Example: 06/22/17-10:07:14. In this example, the date is June 22, 2017, and the time is 10:07 and 14 seconds.

X2)

= format of response:

Ddd, DD Mmm YYYY HH:MM:SS

X1(

in the

NOTE: When power is

cycled to the unit, the date and time are reset to factory values.

View date and time

Set IP address

View IP address

Set DHCP mode

View DHCP mode

View hardware (MAC) address

Set subnet mask

View subnet mask

Set gateway IP address

View gateway IP address

Set DNS server IP address

14,24

ECT}

EX2!CI}

Ipt•

Ipi•

ECI} X2!]

In verbose modes 2 and 3:

X2!]

Ipi

EX@DH}

Idh

X@]

EDH} X@]

In verbose modes 2 and 3:

X@]

Idh

ECH} X2@]

In verbose modes 2 and 3:

Iph•

EX2#CS}

Ips•

ECS} X2#]

In verbose modes 2 and 3:

X2#]

Ips

EX2$CG}

Ipg•

ECG} X2$]

In verbose modes 2 and 3:

X2$]

Ipg

EX2%DI}

Ipd•

X2)]

X2!]

X2@]

X2#]

X2%]

Show current date and time in the format:

Ddd, DD Mmm YYYY HH:MM:SS

Set IP address nnn.nnn.nnn.nnn.

View IP address

Set Dynamic Host Conﬁguration Protocol (DHCP) to X@ to enable or disable automatic assigning of IP addresses. For X@:

0 = Disable DHCP 1 = Enable DHCP

View DHCP status X@.

View media access code (MAC) hardware address (00-05-A6-XX-XX-XX).

Set subnet mask (nnn.nnn.nnn.nnn).

View subnet mask unit.

Set gateway address unit (nnn.nnn.nnn.nnn).

View subnet mask unit.

Set the domain name server (DNS) IP address to (nnn.nnn.nnn.nnn).

X2!

in the format

X2!

X2@

X2#

X2$

X2%

X2)

for the unit

for the

X2$

for the

SW HD 4K PLUS Series • Remote Configuration and Control 24

Page 33

Command

ASCII Command (Host to Switcher)

IP Conﬁguration (continued)

View DNS server IP address

Get connection listing

List all time zones

Set time zone

EDI} X2%]

ECC}

E*TZON

EX3$

}

*TZON

}

Response (Switcher to Host)

In verbose modes 2 and 3:

X2%]

Ipd

{number of connections}

In verbose modes 2 and 3:

Icc {number of connections}

{Multiple

X3$*X3%]

Tzon•

]

X3$*X3%]

}

Additional Description

View DNS IP address

View the number of connections to the unit.

View a list of available time zones

X3$

(

) and their descriptions

X3%

(

). The description is the UTC equivalent for a particular time zone plus a general description of the geographical area.

Set the time zone. The time zone

X3$

code ( the response.

) is followed by an * in

X2%

NOTE: Use the List all time zones command to determine the desired time zone code (

View current time zone

Passwords

Set administrator password

Clear administrator password

View administrator password

ETZON

EX2^CA}

ECA} X2^]

•CA

}

X3$*X3%]

In verbose modes 2 and 3:

X3$*X3%]

Tzon•

X2^]

Ipa•

]

Ipa•

In verbose modes 2 and 3:

X2^]

Ipa

View the set time zone followed by zone description

Set administrator password

Remove the administrator password.

View the administrator password. For the view password command

only:

X2^

an empty line if no password exists.

Set user password

Clear user password

View user password

14,24

EX2&CU}

}

•CU

ECU} X2&]

X2&]

Ipu•

]

Ipu•

In verbose modes 2 and 3:

X2&]

Ipu

Set user password

Remove user password

View the user password. For the view password command

only:

X2&

an empty line if no password exists.

X3$

X3%

X2^

= **** if a password exists,

X2&

= **** if a password exists,

SW HD 4K PLUS Series • Remote Configuration and Control 25

Page 34

Command

ASCII Command (Host to Switcher)

Network Time Protocol (NTP)

Response (Switcher to Host)

Additional Description

Enable or disable NTP for setting the time

Sync NTP now

View NTP status

Set a single NTP IP address

Set multiple NTP IP addresses

NOTE: Up to four NTP addresses, separated by *, can be set.

Clear all NTP IP addresses

View NTP IP addresses

EX@

NTEN

2NTEN

EX2!

} X@]

NTEN

NTIP

EX2!*X2!

•NTIP

} X2!*X2!

NTIP

}

*...*

}

X2!

X@]

Nten

]

Nten2

In verbose modes 2 and 3:

X@]

Nten

X2!]

Ntip

}

NTIP

X2!*X2!

Ntip

]

NTIP

*...*

In verbose modes 2 and 3:

X2!*X2!

Ntip

*...*

X2!

*...*

X2!

NTIP

X2!

Enable or disable (X@) NTP to set the unit time. For X@:

0 = disable NTP 1 = enable NTP

Sync the NTP server to NTP.

View NTP Enabled or Disabled status X@.

Set IP address server.

Set IP addresses ( multiple NTP servers.

]

NTIP

Remove all NTP server IP addresses.

X2!

for one NTP

X2!

]

NTIP

) for

Conﬁgure Serial Port

Set serial port parameters

View serial port parameters

EX2(*X3),X3!,X3@,X3#CP}

Cpn

X2(

X3),X3!,X3@,X3#]

•Ccp

EX!CP} X3),X3!,X3@,X3#]

In verbose modes 2 and 3:

Cpn

X2(

X3),X3!,X3@,X3#]

•Ccp

Set the parameters for serial

X2(

port

symbol deﬁnitions on page 18

for the values available for the parameters).

X3) X3! X3@ X3#

(see the serial port

= Baud rate = Parity = Data bits = Stop bits

System Reboot

Reboot system (1)

Reboot system (2)

E1BOOT

E2BOOT

}

Boot1

Boot2

]

Reboot the system. A ﬁrmware update requires this command to complete.

Reboot the system. Changes made to the IP address, subnet mask, DHCP setting, or gateway address do not take effect until this command is issued.

SW HD 4K PLUS Series • Remote Configuration and Control 26

Page 35

Downloading the SW HD 4K PLUS Firmware

Extron periodically updates product firmware in conjunction with the release of new software revisions. Before updating any Extron product to the latest revision level, be sure to read the supplied release notes or contact Extron Technical Support to determine if your product requires a firmware update. To obtain the latest version of firmware for the SW HD 4K PLUS:

1. Go to www.extron.com, click the Download link at the top of the page, then click the

Firmware link on the left sidebar menu (see figure 11,

Figure 11. Firmware Link on the Download Tab

2. On the Download Center screen, click one of the S links (see figure 12, 1).

Figure 12. Download Center Page for Firmware

SW HD 4K PLUS Series • Remote Configuration and Control 27

Page 36

3. Scroll to locate the SW2/4 HD 4K PLUS firmware and click the Download link at the

right.

4. On the login page that appears next, fill in the required information to log into the

www.extron.com website (if you need an ID number, see your Extron representative).

5. Follow the instructions on the subsequent screens to complete the firmware installation.

6. Follow the instructions on the rest of the download screens to save the executable

firmware file to your computer. Note the folder to which the file was saved.

NOTE: When downloaded from the Extron website, by default the firmware is

placed in a folder at:

C:\Program Files (x86)\Extron\Firmware\SW HD 4K PLUS.

7. Locate the downloaded executable file on your computer and open it.

8. Follow the instructions on the Installation Wizard screens to install the new firmware

on your computer. A Release Notes file, providing information on what has changed in the new firmware version, and a set of instructions for updating the firmware are also loaded.

Accessing the Product Configuration Software

The Extron Product Configuration Software (PCS) offers another way to control the switchers via Ethernet or USB. The graphical interface includes many of the same functions as those available via the device front panel and SIS commands. PCS is compatible with most Microsoft® Windows operating systems.

The software is available at www.extron.com. This section provides instructions for downloading, installing, and opening the software. For detailed information about configuring the device using PCS, see the SW HD 4K PLUS Help file, provided with the software.

Downloading and Installing PCS

To download PCS from the Extron website, locate it on the Download Center page or go to the PCS product page.

SW HD 4K PLUS Series • Remote Configuration and Control 28

Page 37

Downloading PCS from the Download Center page

Figure 13. Download Center Page on the Extron Website

1. On the Extron website, select the Download tab (see figure13, 1).

2. From the left sidebar, click the Software link (2).

TIP: If PCS is featured in the left sidebar, click the PCS link to go directly to the PCS

product page (see Using the PCS product page on the next page).

Figure 14. PCS Download Link

3. Click the P link (see figure14, 1).

4. Locate PCS on the list of available software programs and click the Download link (2)

to the right of the name.

5. On the login page that appears next, fill in the required information to log into the

www.extron.com website (if you need an ID number, see your Extron representative).

SW HD 4K PLUS Series • Remote Configuration and Control 29

Page 38

6. Follow the instructions on the subsequent screens to complete the software program

installation.

7. Submit any required information to start the download. Note where the file is saved.

8. Open the executable (.exe) file from the save location.

9. Follow the instructions that appear on the screen to install the program.

Using the PCS product page

Figure 15. PCS Product Page

1. In the Search field (see figure15, 1), type PCS. A drop-down menu of selected search

results appears under the field.

2. Press <Enter> on the keyboard or select PCS from the drop-down menu.

3. Click the Download button (2).

4. Submit any required information to start the download. Note where the file is saved.

5. Open the executable (.exe) file from the save location.

6. Follow the instructions that appear on the screen. By default, the installation creates a

directory in the Program Files or Program Files (x86) folder.

SW HD 4K PLUS Series • Remote Configuration and Control 30

Page 39

Starting PCS

Start PCS as follows:

1. Click Start > Programs > Extron Electronics > Extron Product Configuration

Software > Extron Product Configuration Software. The Product Configuration

Software opens to the Device Discovery window (see figure16).

Figure 16. Device Discovery Window

2. Select a device (one of the switchers in the SW HD 4K PLUS series) on the network or

the USB port (see figure16, 1)

3. Click Connect (2).

The Product Configuration Software opens to the Input/Output Configuration window (see figure17).

Figure 17. Input/Output Configuration Window

SW HD 4K PLUS Series • Remote Configuration and Control 31

Page 40

Internal Web Page

This section provides procedures for accessing and using the SW HD 4K PLUS series internal web page. Topics in this section include:

• Accessing the Web Page

• Web Page Overview

The internal web page displays information about the device and provides basic configuration options. For more detailed configuration options, use SIS commands or the Extron Configuration Product Configuration software (PCS) (see Remote Configuration

and Control, beginning on page 15, or the PCS help file).

Accessing the Web Page

To access the internal web page:

1. Connect the switcher to a LAN or WAN using the rear panel LAN connector (see

LAN (Ethernet) connector on page 6).

NOTE: If the Ethernet connection to the switcher is unstable, try turning off the

proxy server in the web browser.

2. On a connected PC, open a web browser.

NOTE: The internal web page does not support compatibility mode in Microsoft

Internet Explorer®.

3. Enter the IP address of the device in the browser Address field.

NOTE: The default IP address is 192.168.254.254.

4. Press the <Enter> key on the keyboard.

5. The switcher checks if the device is password-protected and performs one of the

following:

• If the device is not password-protected, the web page opens.

• If the device is password-protected, enter a user name (user or admin) in the User

Name field and the password in the Password field when prompted.

6. Click the OK button.

SW HD 4K PLUS Series • Internal Web Page 32

Page 41

Web Page Overview

1 Communication Settings panel 3 Date/Time Settings panel 5 Passwords panel 2 Device Info panel 4 Configure This Device panel

Figure 18. Internal Web Page (SW4 HD 4K PLUS)

Communication Settings Panel

The Communication Settings panel (see figure 18, 1) lets you configure TCP/IP settings and displays the current RS-232 settings. To configure the TCP/IP settings, click Edit in the

Communication Settings panel. The Communication Settings dialog box opens.

Figure 19. Communication Settings Dialog Box

NOTE: The hostname is generated from the device name. To change it, see Device

name on the next page.

SW HD 4K PLUS Series • Internal Web Page 33

Page 42

To obtain an IP address automatically:

1. Select the Use DHCP checkbox (see figure19, 1, on the previous page).

2. Click the Apply button. The dialog box closes.

To set a static IP address:

1. Ensure the Use DHCP checkbox is not selected.

2. In the IP Address field, enter an IP address.

3. In the Subnet Mask field, enter the subnet mask if required.

4. In the Default Gateway field, enter the default gateway if required.

5. Click the Apply button. The dialog box closes.

To reset all communication settings to the default values:

Click the Reset to Default button. The following settings are set:

• DHCP is disabled.

• The IP address is set to 192.168.254.254.

• The subnet mask is set to 255.255.0.0.

• The default gateway is set to 0.0.0.0.

To cancel pending changes:

Click the Cancel button. The dialog box closes.

Device Info Panel

The Device Info panel (see figure18, 2, on the previous page) displays information about the device with options to edit the device name and update firmware.

Device name

To edit the device name or hostname, click the Edit button in the Device Info panel. The

Device Name dialog box opens.

Figure 20. Device Name Dialog Box

To change the name:

1. In the Name field, enter the desired name.

2. Click the Apply button. The dialog box closes.

To reset the name to the factory default value:

1. Click the Reset to Default button.

2. Click the Apply button. The dialog box closes.

To cancel pending changes:

Click the Cancel button. The dialog box closes.

SW HD 4K PLUS Series • Internal Web Page 34

Page 43

Firmware update

NOTE: If necessary, download firmware updates from www.extron.com (see

Downloading the SW HD 4K PLUS Firmware on page 27 for instructions).

To update the firmware,

To update the firmware:

1. Click the Update button in the Device Info panel. The Firmware Update dialog box

opens.

2. Click the Browse button. An Open dialog box opens.

3. Navigate to the location of the firmware file. Valid firmware files have an .eff extension.

4. Select the file and click the Open button. The Open dialog box closes, and the path to

the firmware file is displayed in the Firmware field.

Figure 21. Firmware Update Dialog Box

5. Click the Upload button. The firmware file begins to upload to the switcher. When the

upload is complete, the Firmware Update dialog box closes.

To cancel pending changes:

Click the Cancel button. The dialog box closes.

Date/Time Settings Panel

The Date/Time Settings panel (see figure18, 3, on page 33) displays the date and time on the device and provides options to set the device date and time automatically or manually.

Automatic date and time update

This method sets the device date and time to the same date and time of the PC. To do this, click the Sync to PC button (see figure 22, 1) in the Date/Time Settings panel.

Figure 22. Setting Automatic Date and Time Update

SW HD 4K PLUS Series • Internal Web Page 35

Page 44

Manual date and time update

With this method, each value of the date and time must be set. To edit the date and time manually, click the Set Manually button in the Date/Time Settings panel. The Date and

Time Settings dialog box opens.

Figure 23. Date and Time Settings Dialog Box

To set the date and time:

1. Set the date by one of the following methods:

• Click the Today button to set the date to the current date on the PC (see figure 23,

• Select the date from the calendar by doing either of the following:

2. To set the time, click the up and down arrow buttons for

3. Select the time zone from the Time Zone drop-down menu.

4. Click the Apply button. The dialog box closes.

To cancel pending changes:

Click the Cancel button. The dialog box closes.

• Click the left and right arrow buttons in the calendar header bar (

• Click the down arrow next to the calendar month

and year (3) to display the date drop-down menu. Click the desired month and year.

To display additional years, click the right and left arrows at the top of the menu (see 1 in the illustration at right). Click the OK button to accept the selected settings or the Cancel button to cancel pending selections.

each field to set the hours, minutes, seconds, and AM or PM as desired.

SW HD 4K PLUS Series • Internal Web Page 36

Page 45

Configure This Device Panel

This panel enables you to download PCS, which enables you to configure the SW HD 4K PLUS series switcher. Click the http://www.extron.com/download/ link to open the

Download page of the Extron website (see Downloading and Installing PCS on page 28

for further instruction).

Passwords Panel

The Passwords panel (see figure18, 5 on page 33) provides an option to set administrator or user passwords. To assign passwords, click the Set button in the

Passwords panel. The Passwords dialog box opens.

Figure 24. Passwords Dialog Box

To assign an administrator password:

1. In the Administrator Password field, enter the new password.

2. In the Confirm Password field directly under the Administrator Password field, enter

the same password from the field above.

3. Click the Apply button. The dialog box closes.

To assign a user password:

1. Ensure an administrator password is assigned.

2. In the User Password field, enter the new password.

3. In the Confirm Password field directly under the User Password field, enter the same

password from the field above.

4. Click the Apply button. The dialog box closes.

To remove a password:

1. In either the Administrator Password or User Password field, delete any existing

password, leaving the field blank.

2. In the corresponding Confirm Password field, press the <Space> key on the

keyboard.

3. Click the Apply button. The dialog box closes.

To cancel pending changes:

Click the Cancel button. The dialog box closes.

SW HD 4K PLUS Series • Internal Web Page 37

Page 46

Reference Information

Mounting the SW HD 4K PLUS Switchers

The SW HD 4K PLUS switchers can be set on a table, mounted on a rack shelf, or mounted under a desk, podium, or table.

ATTENTION:

• Installation and service must be performed by authorized personnel only.

• L’installation et l’entretien doivent être effectués par le personnel autorisé

uniquement.

Tabletop Use

Four self-adhesive rubber feet are included with the SW HD 4K PLUS units. For tabletop use, attach one foot at each corner on the bottom of the unit, and place the switcher where desired.

Rack Mounting

The SW HD 4K PLUS units can be mounted on a 9.5-inch, 6-inch, or 3.5-inch deep rack shelf. They can also be mounted vertically to the front or back rack support. For mounting procedures, see the instructions provided with the mounting option.

UL rack mounting guidelines

The following Underwriters Laboratories (UL) guidelines pertain to the safe installation of the equipment in a rack.

1. Elevated operating ambient temperature — If the equipment is installed in a closed

2. Reduced air flow — Install the equipment in a rack so that the amount of air flow

3. Mechanical loading — When mounting the equipment in the rack, ensure that uneven

4. Circuit overloading — When connecting the equipment to the supply circuit, consider

5. Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted

or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient temperature. Therefore, install the equipment in an environment compatible with the maximum ambient temperature (TMA = +122 °F, +50°C) specified by Extron.

required for safe operation of the equipment is not compromised.

mechanical loading does not cause a hazardous condition.

the effect that circuit overloading might have on overcurrent protection and supply wiring. Consider equipment nameplate ratings when addressing this concern.

equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (for example, use of power strips).

SW HD 4K PLUS Series • Reference Information 38

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Furniture Mounting

The SW HD 4K PLUS switchers can be mounted under a desk, table, or podium using an under-desk mounting kit (see the mounting instructions provided with the kit).

SW HD 4K PLUS Series • Reference Information 39

Page 48

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:

Extron Electronics 1230 South Lewis Street Anaheim, CA 92805 U.S.A.

Europe and Africa:

Extron Europe Hanzeboulevard 10 3825 PH Amersfoort The Netherlands

Asia:

Extron Asia Pte Ltd 135 Joo Seng Road, #04-01 PM Industrial Bldg. Singapore 368363 Singapore

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modiﬁcations were made to the product that were not authorized by Extron.

Japan:

Extron Electronics, Japan Kyodo Building, 16 Ichibancho Chiyoda-ku, Tokyo 102-0082 Japan

China:

Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China

Middle East:

Extron Middle East Dubai Airport Free Zone F13, PO Box 293666 United Arab Emirates, Dubai

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040 Asia: 65.6383.4400 Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or ﬁtness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

Contact Information

www.extron.com