WARNING:This symbol, , when used on the product, is intended to
alert the user of the presence of uninsulated dangerous voltage within
the product’s enclosure that may present a risk of electric shock.
ATTENTION: This symbol, , when used on the product, is intended
to alert the user of important operating and maintenance (servicing)
instructions in the literature provided with the equipment.
For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron
website, www.extron.com.
Sicherheitsanweisungen • Deutsch
WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer
darauf aufmerksam machen, dass im Inneren des Gehäuses dieses
Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und
die einen elektrischen Schlag verursachen können.
VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in
der im Lieferumfang enthaltenen Dokumentation besonders wichtige
Hinweise zur Bedienung und Wartung (Instandhaltung) geben.
Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in
den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.
Instrucciones de seguridad • Español
ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,
avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.
ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa
al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.
Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad
de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.
Instructions de sécurité • Français
AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le
produit, signale à l’utilisateur la présence à l’intérieur du boîtier du
produit d’une tension électrique dangereuse susceptible de provoquer
un choc électrique.
ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,
signale à l’utilisateur des instructions d’utilisation ou de maintenance
importantes qui se trouvent dans la documentation fournie avec le
matériel.
Pour en savoir plus sur les règles de sécurité, la conformité à la
réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets
connexes, lisez les informations de sécurité et de conformité Extron, réf.
68-290-01, sur le site Extron, www.extron.com.
Istruzioni di sicurezza • Italiano
AVVERTENZA:Il simbolo, , se usato sul prodotto, serve ad
avvertire l’utente della presenza di tensione non isolata pericolosa
all’interno del contenitore del prodotto che può costituire un rischio di
scosse elettriche.
ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad
avvertire l’utente della presenza di importanti istruzioni di funzionamento
e manutenzione nella documentazione fornita con l’apparecchio.
Per informazioni su parametri di sicurezza, conformità alle normative,
compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento
alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo
68-290-01, sul sito web di Extron, www.extron.com.
Instrukcje bezpieczeństwa • Polska
OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu
poinformować użytkownika o obecności izolowanego i niebezpiecznego
napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie
porażenia prądem elektrycznym.
UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do
ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji
(obsługi) w literaturze, wyposażone w sprzęt.
Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji
wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne,
zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część
numer 68-290-01, na stronie internetowej Extron, www.extron.com.
Инструкция по технике безопасности • Русский
ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан
на продукте, предупреждает пользователя о наличии
неизолированного опасного напряжения внутри корпуса
продукта, которое может привести к поражению
электрическим током.
ВНИМАНИЕ: Данный символ, , если указан на продукте,
предупреждает пользователя о наличии важных инструкций
по эксплуатации и обслуживанию в руководстве,
прилагаемом к данному оборудованию.
Для получения информации о правилах техники безопасности,
соблюдении нормативных требований, электромагнитной
совместимости (ЭМП/ЭДС), возможности доступа и других
вопросах см. руководство по безопасности и соблюдению
нормативных требований Extron на сайте Extron: ,
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause interference. This interference must be corrected at the
expense of the user.
NOTE: For more information on safety guidelines, regulatory compliances, EMI/
This section gives an overview of the Extron SW HD 4K PLUS Series switchers. Topics
include:
• About this Guide
• The SW HD 4K PLUS Series Switchers
• Features
• Application Diagram
About this Guide
This guide describes the SW HD 4K PLUS Series switchers and discusses how to install,
configure, and operate them.
In this guide, the terms “SW HD 4K PLUS Series,” “SW HD 4K PLUS,” and “switcher” refer
to both the SW2 HD 4K PLUS and the SW4 HD 4K PLUS switchers.
The SW HD 4K PLUS Series Switchers
Features
The Extron SW HD 4K PLUS are two and four input HDMI switchers that support 4K video
signals at up to 60 Hz. They switch 4K/60 signals between multiple HDMI source devices
to a single display. The switchers support computer and video resolutions up to 4K/60
and 1080p/60, data rates up to 18 Gbps, HDR, 12-bit Deep Color, 3D, Lip Sync, and HD
lossless audio formats.
The SW HD 4K PLUS Series offers control via front panel buttons, USB, Extron Product
Control Software (PCS), Ethernet, RS-232, contact closure, and auto-input switching for
integration with any control system. Front panel LED indicators provide immediate visual
confirmation of HDCP authentication and signal presence for each input and output.
• Switches HDMI video and embedded multi‑channel digital audio
• Inputs — Two or four female HDMI type‑A connectors
• Output — 1 female HDMI type-A connector
• Computer and video resolutions up to 4K/60 @ 4.4.4, including 1080p/60 Deep
Color — Supports resolutions up to 4096x2160/60 with 4:4:4 chroma sampling at
8 bits of color.
• EDID Minder — Automatically manages EDID communication between connected
devices, ensuring that all sources power up properly and reliably output content for
display.
• Automatic input cable equalization to 25 feet (7.6 meters) when used with
Extron HDMI Pro Series cable — Actively conditions incoming HDMI signals to
compensate for signal loss when HDMI cables, low quality HDMI cables, and source
devices with poor HDMI signal output are used.
SW HD 4K PLUS Series • Introduction1
Page 10
• HDCP 2.2 compliance — Ensures display of content-protected 4K video media and
maintains interoperability with earlier versions of HDCP.
compliant or non-HDCP compliant to the connected source, which is beneficial if the
source automatically encrypts all content when connected to an HDCP-compliant
device. Protected material is not passed in non-HDCP mode.
• HDMI 2.0b specification features — Include data rates up to 18 Gbps, HDR, Deep
Color up to 12 bit, 3D, and HD lossless audio formats.
compliant or non-HDCP compliant to the connected source, which is beneficial if the
source automatically encrypts all content when connected to an HDCP-compliant
device. Protected material is not passed in non-HDCP mode.
• HDCP authentication and signal presence LED indicators
• Ethernet monitoring and control — Enables control and proactive monitoring over a
LAN, WAN, or the Internet.
• Automatic color bit depth management — Automatically adjusts color bit depth
based on the display EDID, preventing color compatibility conflicts between source and
display.
• High Dynamic Range (HDR) video support — Enables greater contrast range
and wider color gamut by providing the necessary video bandwidth, color depth, and
metadata interchange capability for HDR video.
• Provides +5 VDC, 250 mA power on the output for external peripheral devices
• Extron Product Configuration Software — Provides a convenient method of
configuring multiple products using a single software application.
• Multiple control options including front panel, RS‑232, USB, contact closure,
and Ethernet.
• Contact closure remote control with tally output — Allows for remote selection of
an input channel. +5 VDC is provided to light an LED to indicate the currently selected
input.
• Includes LockIt HDMI cable lacing brackets.
• HDMI to DVI Interface Format Correction — Automatically reformats HDMI source
signals for output to a connected DVI display.
• Front panel security lockout — Prevents unauthorized use in non-secure
environments. In lockout mode, all functions are available through RS-232 and PCS
control.
• External universal power supply included — The highly reliable, energy-efficient
power supply (replacement part #70-769-01) provides worldwide power compatibility
with high reliability and low power consumption for reduced operating costs. It features
three 12 volt DC outputs, and includes a ZipClip 100 Mounting Kit to securely mount an
Extron power supply onto most surfaces, including tables and lecterns.
• Provides +5 VDC, 250 mA power on the output for external peripheral devices.
SW HD 4K PLUS Series • Introduction2
Page 11
Application Diagram
Extron
The following diagram shows a typical application for a SW4 HD 4K PLUS.
TLP Pro 720T
7" Tabletop
TouchLink Pro
Touchpanel
ptop
La
play
s
Di
On
ff
O
Mute
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in
t
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Li
3
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ne
Tu
Doc
lume
Cam
o
V
R
VC
DVD
resets
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PC
nne
Mute
ner
Cha
Tu
3
2
ore
M
6
resets
1
P
l
udio
Last
o
A
5
Contr
9
4
System
Off
8
M
nter
E
A
7
:58
7
13
0
0
5, 2
1
r
e
b
m
ce
De
Extron
p
Hel
Extron
Ethernet
Extron
SW4 HD 4K PLUS
Four Input HDMI
4K/60 Switcher
2
SW4 HD 4K PLUS
1
POWER
AX
12V
M
0.5A
Extron
IPCP Pro 250
IP Link Pro Control
Proceesor
Ethernet
PRO 250
IPCP
O
DIGITAL I/
G
/S
IR
COM 2
1 2 3 4
AN
L
G
eBUS
COM 1
Rx
G
Tx
-S
+S
S G
CTS
+V
RTS
RELAYS
W
G
Rx
1 2 C
Tx
OUT = 6
VOL
PWR
CG
V
POWER
12V
-A MAX
LAN
RS-232
REMOTE
G
3 4
TxRx
T
2
1
C T C
OUTPUT
C T C T +V
4
INPUTS
3
HDMI
Ethernet
-
TCP/IP
Network
HDMI
4K Display
4K Media Player
PC
Laptop
Figure 1. SW4 HD 4K PLUS Application Diagram
SW HD 4K PLUS Series • Introduction3
DSS Receiver
Page 12
Installation
This section describes the installation and setup of the SW HD 4K PLUS Series switchers.
Topics include:
• Installation Overview
• Rear Panel Features
• Wiring the Power Connector
• Wiring for RS‑232 Control
• Wiring the CONTACT/TALLY Connectors
• LockIt® HDMI Cable Lacing Bracket Installation
Installation Overview
To install and set up the SW HD 4K PLUS Series switcher:
1. Turn off all equipment and disconnect it from the power source.
2. (Optional) Mount the switcher on a rack shelf or furniture (see Mounting the
SW HD 4K PLUS Switchers on page 38).
3. Connect HDMI input sources to one or more of the SW HD 4K PLUS input
connectors.
NOTE: LockIt cable lacing brackets, one for each HDMI input and output
connector, are provided with the SW HD 4K PLUS series. These brackets can
be used to secure the HDMI cables to the rear panel connectors to reduce
stress on the HDMI connectors and prevent signal loss due to loose cable
connections. For information on attaching the LockIt brackets, see the LockIt
HDMI Lacing Bracket Installation Guide card, available atwww.extron.com.
4. Connect an HDMI output device to the output connector. By default, the EDID of this
device is stored at the HDMI inputs.
5. Connect control devices. Connect your computer to one of the following
SW HD 4K PLUS ports to configure and control the switcher via SIS commands:
• RS‑232 port — Pins 1, 2, and 3 of the shared 5-pole RS-232 for serial RS-232
control (see Wiring for RS‑232 Control on page8 for connection procedures)
• Config port — USB mini-B connector for USB control
• LAN port — RJ-45 connector for Ethernet control
6. Power on the output display.
7. Connect power to the switcher (see Powering on the Switcher on page12).
8. (Optional) Configure the EDID Minder (see EDID Minder on page14).
9. Power on the source devices.
SW HD 4K PLUS Series • Installation4
Page 13
Rear Panel Features
F
B
A
C
E
D
F
B
A
C
D
E
SW2 HD 4K PLUS
G
POWER
12V
-- A MAX
INPUTSOUTPUTREMOTE
12
Figure 2. SW2 HD 4K PLUS Rear Panel
SW4 HD 4K PLUS
POWER
12V
1234
-- A MAX
Power connector
A
Input connectors
B
Output connector
C
+V connector
D
INPUTSOUTPUTREMOTECONTACT / TALLY
RS‑232 connector
E
LAN (Ethernet) connector
F
Contact closure input and tally outputports
G
12
CTCT+V
G
12
CTCT+V
G
34
CTCT
LAN
RS‑232
Tx Rx G
LAN
RS‑232
Tx Rx G
Figure 3. SW4 HD 4K PLUS Rear Panel
Power connector — Plug the provided external 12 VDC, 1.5 A power supply into this
A
2-pole, 3.5 mm captive screw connector and into an AC power outlet.
Input connectors — Connect HDMI video input sources to these female Type A HDMI
B
connectors.
NOTE: LockIt cable lacing brackets are provided with the SW HD 4K PLUS units.
These brackets secure the HDMI cables to the rear panel connectors and reduce
stress on the connectors, preventing signal loss due to loose cable connections.
Output connector — Connect an HDMI display device to this female HDMI A
C
connector.
The EDID information is read from the connected output device via this connector and is
written to memory on each input whenever the output device is connected to this port
and powered on.
NOTE: The EDID information is also read and stored whenever power is recycled to
the connected output device or when the output device is replaced.
+V connector — This pin constantly outputs +5 VDC with 200 mA total (shared
D
between pins). Use this pin when power is needed for external Tally LEDs, such as with
Extron Show Me cables.
SW HD 4K PLUS Series • Installation5
Page 14
RS‑232 connector — Use this 3-pole, 3.5 mm captive screw connector for RS-232
Pins:
T568BT568AT568BTIA/EIA-T568B
E
communication with the switcher (including firmware updates).
To enable RS‑232 control, connect the Tx (transmit), Rx (receive) and G (ground) pins
to the serial port of your computer (see Wiring for RS‑232 Control on page8).
LAN (Ethernet) connector — Use an RJ-45 cable to connect this jack to a LAN for
F
control of the switcher via Ethernet.
• Use a straight-through cable for connection to a switch, hub, or router.
• Use a crossover cable or a straight-through cable for connection directly to a PC.
Wire the connector as shown in the image below.
12345678
Crossover Cable
(for direct connection to a PC)
End 1 End 2
Pin Wire Color Pin Wire Color
1 white-orange 1 white-green
2 orange 2 green
3 white-green 3 white-orange
4 blue 4 blue
5 white-blue 5 white-blue
6 green 6 orange
7 white-brown 7 white-brown
8 brown 8 brown
RJ-45
Connector
Insert Twisted
Pair Wires
Straight-through Cable
(for connection to a switch, hub, or router)
End 1 End 2
Pin Wire Color Pin Wire Color
1 white-orange 1 white-orange
2 orange 2 orange
3 white-green 3 white-green
4 blue 4 blue
5 white-blue 5 white-blue
6 green 6 green
7 white-brown 7 white-brown
8 brown 8 brown
Figure 4. Wiring for Ethernet Control
Contact closure input and tally output ports — The CONTACT/TALLY panel contains
G
one (SW2) or two (SW4) female captive screw connectors, each with two pairs of pins
labeled C and T.
device to input device to pin C and to the G (ground) pin of the 3-pole RS-232
connector (see figures 2 and 3, G, on the previous page).
• Tally Out port — (Optional) Connect an indicator device, such as an LED, to tally
output pin T of the same pin pair, to identify the currently selected input when the
front panel buttons are not visible. When the input you are using is selected, the
corresponding Tally Out pin (T) shorts to ground, activating the connected indicator.
See Wiring the CONTACT/TALLY Connectors on page9 for more information.
Wiring the Power Connector
A 12 VDC, 1.5 A, pre-wired power supply is provided with the SW HD 4K PLUS. If, instead,
you intend to use a different power supply, follow the instructions beginning on the next
page to wire the provided 2-pole captive screw connector to your power supply.
CAUTION: The wires must be kept separate while the power supply is plugged in.
Remove power before wiring.
ATTENTION : Les deux cordons d’alimentation doivent être tenus à l’écart l’un
de l’autre quand l’alimentation est branchée. Couper l’alimentation avant de faire
l’installation électrique.
SW HD 4K PLUS Series • Installation6
Page 15
ATTENTION:
• Always use a power supply supplied and or specified by Extron. Use of an
unauthorized power supply voids all regulatory compliance certification and may
cause damage to the supply and the end product.
• Utilisez toujours une source d’alimentation fournie ou recommandée par Extron.
L’utilisation d’une source d’alimentation non autorisée annule toute conformité
réglementaire et peut endommager la source d’alimentation ainsi que le produit
final.
• If not provided with a power supply, this product is intended to be supplied by a
power source marked “Class 2” or “LPS” and rated at 12 VDC and a minimum of
1.5 A.
• Si ce produit ne dispose pas de sa propre source d’alimentation électrique, il doit
être alimenté par une source d’alimentation de classe 2 ou LPS et paramétré à
12 V et 1.5 A minimum.
• The installation must always be in accordance with the applicable provisions of
National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical
Code part 1, section 16. The power supply shall not be permanently fixed to
building structure or similar structure.
• Cette installation doit toujours être en accord avec les mesures qui s’applique
au National Electrical Code ANSI/NFPA70, article725, et au Canadian Electrical
Code, partie1, section16. La source d’alimentation ne devra pas être fixée de
façon permanente à une structure de bâtiment ou à une structure similaire.
• Power supply voltage polarity is critical. Incorrect voltage polarity can damage the
power supply and the unit. The ridges on the side of the cord (see figure5 on the
next page) identify the power cord negative lead.
• La polarité de la source d’alimentation est primordiale. Une polarité incorrecte
pourrait endommager la source d’alimentation et l’unité. Les stries sur le côté du
cordon permettent de repérer le pôle négatif du cordon d’alimentation.
• To verify the polarity before connection, plug in the power supply with no load and
check the output with a voltmeter.
• Pour vérifier la polarité avant la connexion, brancher l’alimentation hors charge et
mesurer sa sortie avec un voltmètre.
• The length of the exposed (stripped) copper wires is important.
The ideal length is 3/16 inch (5 mm). Longer bare wires can short together.
Shorter wires are not as secure in the connectors and could be pulled out.
• La longueur des câbles exposés est primordiale lorsque l’on entreprend de les
dénuder. La longueur idéale est de 5mm (3/16inches). S’ils sont un peu plus
longs, les câbles exposés pourraient se toucher et provoquer un court circuit. S’ils
sont un peu plus courts, ils pourraient sortir, même s’ils sont attachés par les vis
captives.
• Unless otherwise stated, the AC/DC adapters are not suitable for use in air handling
spaces or in wall cavities.
• Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour une
utilisation dans les espaces d’aération ou dans les cavités murales.
1. Cut the DC output cord to the length needed.
2. Strip the jacket to expose 3/16 inches (5 mm) of the conductors.
3. Slide the leads into the supplied 2-pole captive screw plug and secure them, using a
small screwdriver.
SW HD 4K PLUS Series • Installation7
Page 16
4. To verify the power cord polarity before connecting the plug, connect the power supply
m
RS-232 Port
RS-232
with no load and check the output with a voltmeter.
5. Use the supplied tie wrap to strap the power cord to the extended tail of the connector.
7/8"
Heat
Shrink
(22 mm)
1/8"
(3 mm)
Captive Screw Connector
Figure 5. Wiring the Power Connector
Wiring for RS-232 Control
Use a female 9-pin D-to-bare wire RS-232 cable or a universal control cable (UC50' or
UC100') to connect your computer or control system to the RS-232 pins of the Remote
connector.
1. Wire the unterminated end of the RS-232 cable to the provided 3-pole captive screw
2. Plug the 3-pole connector into the Remote receptacle on the rear panel of the switcher.
3. Connect the other end of the cable to the appropriate computer or control system
Figure 6 shows how to wire this shared connector for RS-232.
Tx Rx G
3/16"
(5 mm) Max.
Tie Wrap
plug as described below. Connect the transmit, receive, and ground wires of the cable
to the first three pins on the connector, starting at the left:
• Connect the transmit wire to pin 1, which plugs into the Tx (transmit) port.
• Connect the receive wire to pin 2, which plugs into the Rx (receive) port.
• Connect the ground wire to pin 3, which plugs into the G (ground) port.
connector.
SW HD 4K Series Switcher
Rear Panel
Remote Port
NOTE: If you use cable that has a drain
wire, tie the drain wire to ground at both ends.
Ground (G)
Receive (Rx)
Transmit (Tx)
Transmit (Tx)
Receive (Rx)
Computer or
Control Syste
Figure 6. Remote Connector Pin Assignments
SW HD 4K PLUS Series • Installation8
Page 17
Wiring the CONTACT/TALLY Connectors
44
2233
55
CONTACT/TALLY
Cable
To enable input switching via contact closure, connect a push-button contact closure device
to a Contact connector (see figures 2 and 3, G, on page 5).
To identify the currently selected input when the front panel buttons are not visible, connect
a device such as an LED to the CONTACT/TALLY connector (see figures 2 and 3, G) and
to the +V connector (see figures 2 and 3, D). When the input you are using is selected,
the corresponding Tally Out pin shorts to ground, activating the connected indicator.
The CONTACT/TALLY panel contains one (SW2) or two (SW4) female captive screw
connectors, each with two pairs of pins labeled C and T.
11
REMOTECONTACT / TALLY
12
CTCT+V
34
CTCT
RS‑232
Tx Rx G
Figure 7. Contact/Tally and Remote RS‑232 Ports
Each pin pair is labeled with the number of the HDMI input associated with it. (For example,
in figure 7, 1, the number 1 indicates the contact and tally pins for input 1.) Wire devices to
these connectors as follows:
1. SW2 models — Wire and connect the provided 5-pole plug to the 5-pole
CONTACT/TALLY captive screw connector on the rear panel.
SW4 models — Wire and connect the provided 5-pole plug to the CONTACT/TALLY
connector on the left (containing pin pairs 1 and 2), and wire and connect the provided
4-pole plug to the connector on the right (pin pairs 3 and 4).
2. Connect contact input and tally output devices to the pin pair for each input:
• To enable input switching via contact closure, connect a push-button contact
closure input device to pin C (see figure 7, 2) and to the G (ground) pin (5) of the
3-pole RS-232 connector.
• To identify the currently selected input when the front panel buttons are not visible,
connect an indicator device, such as an LED, to tally output pin T of the same pair
of pins (3).
When the input you are using is selected, the corresponding tally out pin shorts to
ground, which activates the connected indicator.
3. Insert the power wires for the contact indicator devices into the +V connector (4).
4. Press the button on the contact closure device to switch the connected input to the
output.
Using a Show Me cable:
The CONTACT/TALLY connectors can also be used with Extron
Show Me cables. The diagram at right shows how to wire a Show
Me cable to a contact input. For each Show Me cable:
• Connect the red pigtail to the C pin corresponding to the input
CT
Red
Connector
2
1
T
C
Black
+V
being used.
• Connect the black pigtail to the T pin of the same input.
Show Me
SW HD 4K PLUS Series • Installation9
Page 18
LockIt® HDMI Cable Lacing Bracket Installation
3
3
4
1
2
The Extron® LockIt lacing bracket makes it
possible to simply and universally secure a
standard HDMI® cable to most HDMI devices.
NOTE: The HDMI device must have an
HDMI connection mounting screw for
this bracket to be used.
To securely fasten an HDMI cable to a device:
1. Plug the HDMI cable into the panel
connection.
2. Loosen the HDMI connection mounting screw
from the panel enough to allow the LockIt
lacing bracket to be placed over it. The screw
does not have to be removed.
3. Place the LockIt lacing bracket on the screw
and against the HDMI connector, then tighten
the screw to secure the bracket.
4. Loosely place the included tie wrap around
the HDMI connector and the LockIt lacing
bracket as shown.
5. While holding the connector securely
against the lacing bracket, tighten the tie wrap, then remove any excess length.
ATTENTION:
• Do not overtighten the HDMI connection mounting screw. The shield to which
it is fastened is very thin and can easily be stripped.
• Ne serrez pas trop la vis de montage du connecteur HDMI. Le blindage auquel
elle est attachée est très fin et peut facilement être dénudé.
SW HD 4K PLUS Series • Installation10
Page 19
Operation
DD
F
E
F
E
D
This section describes the operation of the SW HD 4K PLUS Series switchers. Topics
include:
• Front Panel Features
• Operations
Front Panel Features
A
AUTO
SWITCH
R
BB
CONFIG
1
INPUTS
2
Figure 8. SW2 HD 4K PLUS Front Panel
A
AUTO
SWITCH
R
AUTO SWITCH LED
A
CONFIG port
B
Signal status LEDs
C
B
CONFIG
INPUTS
1
234
HDCP status LEDs
D
Input selection buttons and LEDs
E
Reset (R) button
G
INPUTS
SIGNAL
12
HDCP
SIGNAL
1234
HDCP
CC
OUTPUT
SW2 HD 4K PLUS
HDMI SWITCHER
C
INPUTS
SW4 HD 4K PLUS
OUTPUT
HDMI SWITCHER
Figure 9. SW4 HD 4K PLUS Front Panel
AUTO SWITCH LED — This LED lights when auto-input switching is enabled (see
A
Enabling Auto‑Input switching on page13for the procedure to set up automatic
input selection).
CONFIG port — Connect a USB cable (USB A to mini-B) between your computer and
B
this female USB mini-B port to configure and control the switcher via SIS commands or
PCS and to update the firmware.
SW HD 4K PLUS Series • Operation11
Page 20
Signal status LEDs
C
• Inputs — Each input has a corresponding numbered Signal LED, which lights
when a source is connected to the input connector and TMDS clock activity is
detected on it.
NOTE: If the source device connected to the selected input is HDCP
encrypted (requires HDCP authentication), the corresponding signal LED
may not light unless HDCP has been authenticated.
• Output — The Output Signal LED lights when an active sink (output) device is
connected to the HDMI output.
The input buttons are also used to initiate a system reset (see Resetting on
page14).
HDCP status LEDs (see Front Panel Features on the previous page)
D
• Inputs — Each input has a corresponding numbered HDCP LED. If the connected
source requires HDCP, the corresponding LED lights when authentication is
successful.
NOTE: HDCP is authenticated on each input regardless of the currently
selected source.
• Output — The Output HDCP LED lights if the currently selected input requires
HDCP and the connected output device has been successfully authenticated.
NOTE: HDCP is re-authenticated on the output whenever a new input is
selected.
Operations
Input selection buttons and LEDs — Press one of these buttons to select an input to
E
switch to the output. The LED at the right of each button lights when the corresponding
input is selected. If auto-input switching is in effect, these buttons are disabled, but the
LEDs continue to light to indicate the selected input.
Reset (R) button —The reset (R) button initiates two levels of reset of the switcher.
F
For the different reset levels, press and hold the button while the switcher is running or
while you power up the switcher (see Resetting on page14 for details).
Powering on the Switcher
To power on the SW HD 4K PLUS:
1. Connect all input and output devices to the rear panel connectors on the switcher (see
Rear Panel Features on page5 for the rear panel connections).
2. Power on the display.
3. Power on the SW HD 4K PLUS: Plug the power supply into the 2-pole captive screw
power connector on the switcher rear panel. During the boot process:
a. The unit performs a self-test, during which the front panel Auto Switch, Input,
Signal, and HDCP LEDs each blink once in sequence from left to right.
b. The Auto-Switch LED blinks for approximately 45 seconds. During this time, the
switcher reads the available EDID information from the connected output device
and writes it to memory on each input. When power is removed, these settings
remain in memory and are in effect when power is reapplied.
c. At the end of the boot process, the Auto-Switch LED turns off, and the LED for the
most recently selected input lights.
4. Power on the input devices.
SW HD 4K PLUS Series • Operation12
Page 21
Selecting an Input
To switch (tie) an input to the output, you have the following options:
• Front panel buttons — Press the desired input button on the front panel (ensure
that auto-input switching is not enabled). The LED corresponding to the selected input
button lights.
• The appropriate front panel input LED lights to indicate the selected input. The LED
• Only one input can be switched to the output at a time.
• Contact closure — Plug one of the provided 3-pole captive screw connectors into the
rear panel Contact port. Wire either of the following to the port:
• Contact closure device: If a push-button contact closure device is attached to
• Jumper wire: On the connector attached to a Contact In/Tally Out port,
See Wiring the CONTACT/TALLY Connectors on page9 for more information.
Other ways to select an input include using SIS commands (see Input Selection on
page19) and the PCS program (see the PCS help file).
remains lit until a new input is selected.
the Contact port, press the button that is connected to the slot that corresponds to
the desired input.
momentarily short one of the Contact Closure pins (C) to the ground pin (G) using a
jumper wire. Input is switched immediately when the jumper contacts both pins.
NOTE: If an input pin is latched permanently to the ground pin, input
switching by any other method is disabled while those pins are connected.
Auto-input Switching
Enabling Auto-input switching
Auto-input switching allows the SW HD 4K PLUS to automatically select the active,
connected input based on detection of an active video signal (TMDS clock activity). If two or
more inputs are active, the highest-numbered input port with an active signal is selected (for
example, input 4 on an SW4 HD 4K PLUS switcher).
When auto-input switching is in effect, the green Auto Switch LED on the front panel lights
and the front panel input buttons are disabled.
By default, auto-input switching is disabled. To toggle auto-input switching on and off:
1. Press and hold input button 1 on the front panel.
2. While holding button 1, press and release input button 2.
SW HD 4K PLUS Series • Operation13
Page 22
Resetting
Auto-input switch modes
The SW HD 4K PLUS switchers provide three auto switch modes, which can be selected
via SIS commands (see Auto‑input Switch Mode commands on page 19) and PCS (see
the PCS help file).
• Mode 0 (disabled mode) — Auto-input switching is disabled.
• Mode 1 (user‑assigned mode) — The switcher selects the input to which you assign
priority (via SIS commands). If no priority is assigned, the switcher selects the active
input with the highest number (default user selection).
• Mode 2 (input memory priority mode) — The switcher selects the most recently
applied input, and retains a history of the order in which active inputs are connected
to the unit. If an active input is removed, the switcher switches to the most recently
selected input.
Mode 2 timeout — Using SIS commands, you can set the number of seconds (0 to
250) the switcher delays before selecting the most recent input.
Resetting from the front panel, described in this section, returns the unit to its factory-set
values.
NOTE: IP settings, including IP address, subnet mask, gateway address, unit name,
DHCP setting, and port mapping, are not affected by this command.
To reset the switcher to its factory default settings:
1. Using a stylus or small screwdriver, press the recessed R button on the front panel and
hold it for 3 seconds.
Pressing this button is equivalent to entering the
Resetting commands on page 23).
E
ZXXX
}
SIS command (see the
EDID Minder
EDID Minder ensures that a source device connected to the SW HD 4K PLUS input
continuously recognizes the EDID of a sink device, even if the sink is not physically
connected. By default, the EDID is set to 1080p @ 60 Hz with 2-channel audio.
EDID can be set to match output rate, a custom user-defined EDID, or a factory setting.
A variety of EDID are available to be loaded via PCS and assigned to the inputs (see
the SW HD 4K PLUS PCS Help file, provided with the PCS program, for information on
assigning EDID).
SW HD 4K PLUS Series • Operation14
Page 23
Remote
Configuration and
Control
This section describes remote operation of the SW HD 4K PLUS switchers. Topics include:
• Using Simple Instruction Set (SIS) Commands
• Command and Response Table for SIS Commands
• Downloading the SW HD 4K PLUS Firmware
• Accessing the Product Configuration Software
Using Simple Instruction Set (SIS) Commands
The SW HD 4K PLUS can be remotely set up and controlled via Extron SIS commands that
are issued from a host computer or other device, such as a control system. SIS commands
can be issued via RS-232 from the computer serial port to the switcher rear panel Remote
port (see Wiring for RS‑232 Control on page8), USB from a computer USB port to the
switcher front panel Config port, or Telnet (IP) from a computer Ethernet port to the switcher
rear panel LAN port.
Host-to-switcher Communications
SIS commands consist of one or more characters per field. No special characters are
required to begin or end a command sequence. You can enter these commands from
your computer using a communication software program such as Extron DataViewer or
HyperTerminal. When the switcher determines that a command is valid, it executes the
command and sends a response to the host device.
Responses from the SW HD 4K PLUS to the host computer end with a carriage return and
a line feed (CR/LF = ]), which signals the end of the response character string. A string is
one or more characters.
Switcher-initiated Messages
When a local event such as a front panel selection or change in signal status takes place,
the switcher responds by sending a message to the host, indicating what change has
occurred. No response is required from the host.
The switcher sends the following message when it is first powered on:
20nn is the year in which the copyright for the firmware was registered, Vn.nn is the
firmware version number, and 60-160n-01 is the switcher part number.
NOTE: This message is displayed at power-up only with an RS-232 or USB connection.
SW HD 4K PLUS Series • Remote Configuration and Control15
Page 24
Error Responses
Space
If the switcher is unable to execute a command it receives because the command is invalid
or contains invalid parameters, the switcher returns an error response to the host. The
following error response codes can be sent:
E01 – Invalid input channel (out of range)
E06 – Invalid input during auto-input switching
E10 – Invalid command
E13 – Invalid value (out of range)
Using the Command and Response Table
The Command and Response Table for SIS Commands, starting on page 19, lists
valid ASCII and hexadecimal command codes, the switcher responses to the host, and a
description of the command function or the results of executing the command.
The conversion table below is for use with the command and response table.
ASCII to Hex Conversion Table
•
Figure 10. ASCII to Hex Conversion Table
Symbol Definitions
]
= CR/LF (carriage return with line feed) (hex 0D0A)
}
or | = Soft carriage return (no line feed)
•
= Space
E
or W = Escape
X!
= Input number
0 through the maximum number of inputs on the unit
0 = Deselect (mute) all inputs
X@
= On and off, or audio mute status
0 = Off or unmuted
1 = On or muted
X#
= Video color bit depth mode
0 = Automatically truncate based on output (default)
1 = Force truncation to 8-bit
X%
= Current EDID information in hexadecimal format (128 or 256 bytes of hex data)
X^
= Native resolution and refresh rate
X&
= Unit name. The name can have up to 24 alphanumeric characters including hyphens (-),
with no spaces. The first character must be a letter, and the last character cannot be a
hyphen. The default is SW-HD-4K-SERIES.
SW HD 4K PLUS Series • Remote Configuration and Control16
0 = None (default for Telnet connection)
1 = Verbose mode (default for RS-232 and USB connections)
2 = Tagged responses for queries
3 = Verbose mode and tagged responses for queries
NOTES:
The switcher selects the input to which the user
The switcher selects the most recently applied
• In verbose response mode, the switcher responds with unsolicited
responses for value and setting changes that may result from a signal
change, or a setting adjustment made via another interface.
• For example, the switcher can send out a notice of a change in some
setting without receiving a query via a PC or a control system. That
change could have been a result of an internal process, a selection made
from the front panel, or a selection made via PCS. This is an example of
a verbose (wordy) relationship between the controller and a connected
device.
• If tagged responses are enabled, all View type commands return the
command string plus the data, the same as in responses for setting a value. For
example:
E
Command:
Response: Ipn •
or X& ] (untagged response)
CN
}
X& ]
(tagged response)
X1#
= Video mute
0 = Video mute disabled
1 = Video mute enabled (TMDS)
2 = Video and sync mute
X1$
= Output 5 V mode
0 = Auto: 5 V is enabled only when a source with 5 V is present.
1 = 5 V is always enabled (default).
X1%
= Input HDCP status
0 = No source detected
1 = Source with HDCP detected
2 = Source without HDCP detected
SW HD 4K PLUS Series • Remote Configuration and Control17
Page 26
X1^
= Output HDCP status
0 = No sink detected
1 = Sink with HDCP detected
2 = Sink without HDCP detected
X1&
= Output HDCP mode
0 = (Default) Encrypt as required by input.
For HDMI sinks, perform continuous trials.
For DVI sinks, attempt for 10 seconds, then fail.
1 = Always encrypt.
For HDMI sinks, perform continuous trials.
For DVI sinks, attempt for 10 seconds, then fail.
2 = Encrypt as required by input. Continuous trials for HDMI and DVI sinks.
3 = Always encrypt. Continuous trials for HDMI and DVI sinks.
X1*
= Tally pin mode for channel mute indicator
0 = Always on (default)
1 = Off when muted
2 = Blink when muted
NOTE: Unless otherwise indicated, commands are not case-sensitive.
X1(
= Local date and time (to set): MM/DD/YY-HH:MM:SS
X2)
= Local date and time (displayed): Ddd,DDMmmYYYYHH:MM:SS
X2! = IP address (nnn.nnn.nnn.nnn) Leading zeros in each of the four octets are optional in
setting values and are suppressed in returned values.
X2@
= Hardware media access code (MAC) address (00-05-A6-XX-XX-XX). The MAC address is
view-only and cannot be changed.
X2#
= Subnet mask (nnn.nnn.nnn.nnn)
X2$
= Gateway IP address (nnn.nnn.nnn.nnn)
X2%
= Domain name system (DNS) server IP address (nnn.nnn.nnn.nnn)
X2^
= Administrator password
X2&
= User password
NOTE: In response to the Viewadministratorpassword and the Viewuserpassword
commands,
password exists.
X2^
and
X2&
are displayed as **** if a password exists, an empty line if no
X2* = Network Time Protocol (NTP) IP address or URL
X2( = Serial port number — Two ASCII characters (00 not permitted)
X3! = Parity: Odd, Even, None (default), Mark, Space
(Use only the first letter.)
X3@ = Data bits: 7 or 8 (default)
X3#
= Stop bits: 1 (default) or 2
X3$
X3%
Time zone code
=
The code is an acronym for the time zone (2-6 letters) (see the List all time zones
command on page 25 to view a list of available time zones).
= Time zone description.
This is the UTC equivalent for a particular time zone as well as a general description of the
geographical area. The description is formatted as UTC
SW HD 4K PLUS Series • Remote Configuration and Control18
offset : location name.
Page 27
Command and Response Table for SIS Commands
Command
ASCII Command
(Host to Switcher)
Response
(Switcher to Host)
Additional Description
Input Selection
Select input (audio and
video)
View input
X!
!InX!•All
!
X!]
In verbose modes 2 and 3:
X!
IN
]
• All
]
Select input X!.
X!
= input number: 0 through the
highest numbered input on
the unit (2 or 4)
0 = deselect all inputs (disable
output)
View the selected input (X!).
Video Muting
Video mute
Query video mute status
X1@
BVmt
B
X1@]
X1@]
In verbose modes 2 and 3:
X1@]
Vmt
Mute the video signal. For
0 = unmuted (default)
1 = video muted
2 = video and sync muted
Show video mute status
X1@
X1@
:
.
Audio Muting
Mute embedded audio
View embedded audio mute
status
EX@
E
AFMT
}
AFMT
}X@]
X@]
Afmt
In verbose modes 2 and 3:
X@]
Afmt
Mute or unmute the embedded
audio signal. For X@:
0 = unmute (default)
1 = mute
Show embedded audio mute
status X@.
Auto‑input Switch Mode
Set the auto-input switch
mode
View auto-input switch mode
Set user priority order for autoinput switch mode 1
View mode 1 priority order
EX*
AUSW
E
}X*]
AUSW
EPX!•X!•
E
P AUSW
}
...
•X!
AUSW
}
X*]
Ausw
In verbose modes 2 and 3:
X*]
Ausw
AuswP
}X!•X!•
In verbose modes 2 and 3:
AuswP
X!•X!•
•X!]
...
X!•X!•
•X!]
...
•X!]
...
Set the auto-input switch mode to
X*
. For X*:
0 = Disabled (default)
1 = User priority selection
2 = Input memory priority
(See the Auto‑input switch
mode symbol definitions on
page 17 for further information.)
View current auto-input switch
mode X*.
Set the priority switching order of
the inputs.
X!
= input number (1 through 2
or 4, depending on the number of
inputs)
View the order in which the inputs
will be selected in auto-switch
mode 1.
SW HD 4K PLUS Series • Remote Configuration and Control19
Page 28
Command
ASCII Command
(Host to Switcher)
Auto‑input Switch Mode (continued)
Set time-out duration for
mode 2
View mode 2 timeout duration
ET X(
E
TAUSW
AUSW
Video Color Bit Depth
Set video color bit depth
mode
View video color bit depth
mode
EVX#
E
V BITD
BITD
Signal Status
Request status of all signals
ELS}X@•X@
Response
(Switcher to Host)
}
Ausw T
}X(]
In verbose modes 2 and 3:
Ausw T
}
BitdV
}X#]
In verbose modes 2 and 3:
BitdV
In verbose modes 2 and 3:
SigX@•X@•...•X@*
X(]
X(]
X#]
X#]
•...•X@•X@*
X@]
X@]
Additional Description
Set the number (X() of seconds
(0 - 250) the switcher delays
before switching to the most
recently applied input.
0 = immediate switch (no delay)
View the mode 2 timeout X(.
Select color bit depth mode X#.
For X#:
0 = automatic, based on the EDID
of the connected output
(default)
1 = Set to 8-bit
View the video color bit depth.
View signal status X@ of all inputs,
followed by the output (*X@).
For X@:
0 = no signal detected
1 = signal detected
Output 5 V Mode
Set output 5 V mode)
View output 5 V mode status
EMX1$
E
MHPLG
}
HPLG
Hplg M
}X1$]
In verbose modes 2 and 3:
HPLG M
X1$]
X1$]
Select output 5 V mode
X1$
:
0 = Auto: 5 V is enabled only
when a source with 5 V is
present.
1 = 5 V is always enabled
(default)
View current output 5 V mode.
X1$
. For
Front Panel Lockout (Executive Mode)
Enable or disable lock mode
Query lockout status
X@
XExe
X
X@]
X@]
In verbose modes 2 and 3:
X@]
Exe
Select front panel lock mode X@.
For X@:
0 = Lock mode off (default)
1 = Lock mode on
Show executive mode status.
SW HD 4K PLUS Series • Remote Configuration and Control20
Page 29
Command
HDCP Status
View HDCP status for an
input
View HDCP status for all
inputs
View output HDCP status
HDCP Input Authorization
HDCP authorization per
input
Enable or disable HDCP
authorization for all inputs
ASCII Command
(Host to Switcher)
EIX!
E
IHDCP
E
OHDCP
EEX!*X@
EEX@
}X1%]
HDCP
}X1%•X1%
}X1^]
}
HDCP
}
HDCP
Response
(Switcher to Host)
In verbose modes 2 and 3:
Hdcp I
In verbose modes 2 and 3:
Hdcp I
In verbose modes 2 and 3:
Hdcp O
Hdcp EX!*
Hdcp E
X1%]
•...•
X1%•X1%
X1^]
X@]
X@]
X1%]
•...•
X1%]
Additional Description
Show HDCP status
X!
.
X!
= 1 through {maximum
number of inputs}.
X1%
For
:
0 = No source detected
1 = Source with HDCP detected
2 = Source without HDCP
detected
Show HDCP status
inputs.
Show HDCP status
output.
X1^
For
:
0 = No sink detected
1 = Sink with HDCP detected
2 = Sink without HDCP detected
can consist of up to 24
alphanumeric characters, including
the hyphen (-).
SWn = SW2 or SW4
xx-xx-xx = Last 6 characters of the
switcher MAC address.
Show the current switcher name
X&
.
]
Channel Mute Mode — via contact and tally pins
Set mode
EX@*X1*
MUTM
}
Mutm X@*
X1*]
View mode
E
}X@*X1*]
MUTM
In verbose modes 2 and 3:
MutmX@*
X1*]
Mute (deselect) or unmute (select)
(X@) the connected contact input
and set the tally pin mode (
the input).
For X@:
0 = Unmute the contact input
channel. (Selects 0 for
X1*
1 = Mute the contact input
channel.
Set the behavior of the connected
tally indicator to
set to 1. For
0 = Always unmuted (default)
1 = Off when muted
2 = Blink with muted
View channel mute mode X@ and
tally mode
.)
X1*
when X@ is
X1*
:
X1*
.
X1*
) for
Information Requests
Request information
Query model name
I
1I
InX!•AuswX*•AfmtX@•Vmt
SWn•HD•4K•PLUS•Series
In verbose modes 2 and 3:
Inf01*SWn•HD•4K•PLUS•Series
X@]
View selected input X!, auto-input
switch mode X*, Audio mute
status X@, and video mute status
]
Show the switcher model name.
SWn = SW2 or SW4.
]
SW HD 4K PLUS Series • Remote Configuration and Control22
Page 31
Command
ASCII Command
(Host to Switcher)
Response
(Switcher to Host)
Additional Description
Information Requests (continued)
Query model description
Query part number
Query firmware version
Example:
View EDID in hex format
View EDID native resolution
Example
2I
N
Q
Q
ERX!
ENX!
ENX!
}X%]
EDID
}X^]
EDID
}
EDID
HDMI•SWITCHERn•SUPPORT•4K60
In verbose modes 2 and 3:
Inf02*HDMI•SWITCHERn•SUPPORT•4K60
60-nnnn-nn
]
X(]
]
1.01
In verbose modes 2 and 3:
X! X%]
1600x1200 @ 60.0 Hz
]
]
Show the switcher signal type,
number of inputs, and 4K support.
SWITCHERn = number of inputs
on the unit (2 or 4).
Show the part number of the
switcher:
SW2 HD 4K PLUS: 60-1603-01
SW4 HD 4K PLUS: 60-1604-01
Show firmware build number X(,
expressed to the second decimal
place.
View the current EDID assignment
for input X! in hexadecimal
(256 bytes).
X%
= current EDID information in
hex.
Show native resolution and refresh
rate X^ of the EDID currently
applied to input X!.
]
Verbose Mode
Set verbose mode
View verbose mode
EX1@CV}
Vrb
X1@]
ECV}X1@]
In verbose modes 2 and 3:
X1@]
Vrb
Set the verbose mode to
X1@
:
0 = None (default for IP
connection)
1 = Verbose mode (default for
USB and RS-232 connections)
2 = Tagged responses for queries
3 = Verbose mode and tagged
responses for queries
View current verbose mode
X1@
. For
X1@
.
Resetting
Reset all device settings to
factory defaults
IP system reset
Reset all settings except IP
settings
Absolute system reset
E
ZXXX
E
1ZQQQ
EZY}
E
ZQQQ
}
}
}
Zpx
Zpq1
Zpy
Zpq
]
]
]
]
Reset product-specific settings to
factory default values. Does not
affect IP settings or user files.
Reset only IP settings to factory
values.
Reset all device settings to
factory defaults except IP
settings (communication is
preserved). This command
is recommended for after a
firmware update.
Reset all device settings to
factory default except firmware
version.
SW HD 4K PLUS Series • Remote Configuration and Control23
Page 32
Command
ASCII Command
(Host to Switcher)
Response
(Switcher to Host)
Additional Description
IP Configuration
NOTE: After adjusting any IP setting, you must enter the network reboot command E2BOOT} for the command to take
effect.
Set date and time
24
EX1(CT}
Ipt•
X2)]
Set date and time
format MM/DD/YY-HH:MM:SS
(month/day/year-hour/minutes/
seconds)
Example: 06/22/17-10:07:14.
In this example, the date is
June 22, 2017, and the time is
10:07 and 14 seconds.
X2)
= format of response:
Ddd, DDMmmYYYYHH:MM:SS
X1(
in the
NOTE: When power is
cycled to the unit, the
date and time are reset to
factory values.
View date and time
Set IP address
View IP address
Set DHCP mode
24
24
View DHCP mode
View hardware (MAC)
address
Set subnet mask
View subnet mask
Set gateway IP address
View gateway IP address
Set DNS server IP address
24
14,24
ECT}
EX2!CI}
Ipt•
Ipi•
ECI}X2!]
In verbose modes 2 and 3:
X2!]
Ipi
EX@DH}
Idh
X@]
EDH}X@]
In verbose modes 2 and 3:
X@]
Idh
ECH}X2@]
In verbose modes 2 and 3:
Iph•
EX2#CS}
Ips•
ECS}X2#]
In verbose modes 2 and 3:
X2#]
Ips
EX2$CG}
Ipg•
ECG}X2$]
In verbose modes 2 and 3:
X2$]
Ipg
EX2%DI}
Ipd•
X2)]
X2!]
X2@]
X2#]
X2#]
X2%]
Show current date and time
in the format:
Ddd, DDMmmYYYYHH:MM:SS
Set IP address
nnn.nnn.nnn.nnn.
View IP address
Set Dynamic Host Configuration
Protocol (DHCP) to X@ to enable
or disable automatic assigning of
IP addresses. For X@:
0 = Disable DHCP
1 = Enable DHCP
View DHCP status X@.
View media access code (MAC)
hardware address
(00-05-A6-XX-XX-XX).
Set subnet mask
(nnn.nnn.nnn.nnn).
View subnet mask
unit.
Set gateway address
unit (nnn.nnn.nnn.nnn).
View subnet mask
unit.
Set the domain name server
(DNS) IP address to
(nnn.nnn.nnn.nnn).
X2!
in the format
X2!
.
X2@
X2#
X2#
X2$
X2%
X2)
for the unit
for the unit
for the
X2$
for the
for the
SW HD 4K PLUS Series • Remote Configuration and Control24
Page 33
Command
ASCII Command
(Host to Switcher)
IP Configuration (continued)
View DNS server IP address
Get connection listing
List all time zones
Set time zone
EDI}X2%]
ECC}
E*TZON
EX3$
}
*TZON
}
Response
(Switcher to Host)
In verbose modes 2 and 3:
X2%]
Ipd
{number of
connections}
In verbose modes 2 and 3:
Icc {number of
connections}
{Multiple
X3$*X3%]
Tzon•
]
]
X3$*X3%]
}
Additional Description
View DNS IP address
View the number of connections
to the unit.
View a list of available time zones
X3$
(
) and their descriptions
X3%
(
). The description is the UTC
equivalent for a particular time
zone plus a general description of
the geographical area.
Set the time zone. The time zone
X3$
code (
the response.
) is followed by an * in
X2%
.
NOTE: Use the List all time zones command to determine the desired time zone code (
View current time zone
Passwords
Set administrator
password
Clear administrator
password
View administrator
password
24
24
24
ETZON
EX2^CA}
E
ECA}X2^]
•CA
}
}
X3$*X3%]
In verbose modes 2 and 3:
X3$*X3%]
Tzon•
X2^]
Ipa•
]
Ipa•
In verbose modes 2 and 3:
X2^]
Ipa
View the set time zone
followed by zone description
Set administrator password
Remove the administrator
password.
View the administrator password.
For the view password command
only:
X2^
an empty line if no password
exists.
Set user password
Clear user password
View user password
14,24
EX2&CU}
24
24
E
}
•CU
ECU}X2&]
X2&]
Ipu•
]
Ipu•
In verbose modes 2 and 3:
X2&]
Ipu
Set user password
Remove user password
View the user password.
For the view password command
only:
X2&
an empty line if no password
exists.
X3$
).
X3$
X3%
X2^
= **** if a password exists,
X2&
.
X2&
.
= **** if a password exists,
.
.
SW HD 4K PLUS Series • Remote Configuration and Control25
Page 34
Command
ASCII Command
(Host to Switcher)
Network Time Protocol (NTP)
Response
(Switcher to Host)
Additional Description
Enable or disable NTP for
setting the time
Sync NTP now
View NTP status
Set a single NTP IP
address
Set multiple NTP IP
addresses
NOTE: Up to four NTP addresses, separated by *, can be set.
Clear all NTP IP addresses
View NTP IP addresses
24
24
24
24
EX@
NTEN
E
2NTEN
E
EX2!
}X@]
NTEN
NTIP
EX2!*X2!
E
•NTIP
E
}X2!*X2!
NTIP
}
}
}
*...*
}
X2!
X@]
Nten
]
Nten2
In verbose modes 2 and 3:
X@]
Nten
X2!]
Ntip
}
NTIP
X2!*X2!
Ntip
]
NTIP
*...*
In verbose modes 2 and 3:
X2!*X2!
Ntip
*...*
X2!
*...*
X2!
NTIP
X2!
Enable or disable (X@) NTP to set
the unit time. For X@:
0 = disable NTP
1 = enable NTP
Sync the NTP server to NTP.
View NTP Enabled or Disabled
status X@.
Set IP address
server.
Set IP addresses (
multiple NTP servers.
]
NTIP
Remove all NTP server IP
addresses.
X2!
for one NTP
X2!
]
]
NTIP
) for
Configure Serial Port
Set serial port parameters
View serial port parameters
EX2(*X3),X3!,X3@,X3#CP}
Cpn
X2(
X3),X3!,X3@,X3#]
•Ccp
EX!CP}X3),X3!,X3@,X3#]
In verbose modes 2 and 3:
Cpn
X2(
X3),X3!,X3@,X3#]
•Ccp
Set the parameters for serial
X2(
port
symbol definitions on page 18
for the values available for the
parameters).
X3)
X3!
X3@
X3#
(see the serial port
= Baud rate
= Parity
= Data bits
= Stop bits
System Reboot
Reboot system (1)
Reboot system (2)
E1BOOT
E2BOOT
}
}
Boot1
Boot2
]
]
Reboot the system.
A firmware update requires this
command to complete.
Reboot the system.
Changes made to the IP address,
subnet mask, DHCP setting, or
gateway address do not take
effect until this command is
issued.
SW HD 4K PLUS Series • Remote Configuration and Control26
Page 35
Downloading the SW HD 4K PLUS Firmware
Extron periodically updates product firmware in conjunction with the release of new software
revisions. Before updating any Extron product to the latest revision level, be sure to read
the supplied release notes or contact Extron Technical Support to determine if your product
requires a firmware update. To obtain the latest version of firmware for the SW HD 4K PLUS:
1. Go to www.extron.com, click the Download link at the top of the page, then click the
Firmware link on the left sidebar menu (see figure 11,
11
1
).
Figure 11. Firmware Link on the Download Tab
2. On the DownloadCenter screen, click one of the S links (see figure 12, 1).
Figure 12. Download Center Page for Firmware
SW HD 4K PLUS Series • Remote Configuration and Control27
Page 36
3. Scroll to locate the SW2/4 HD 4K PLUS firmware and click the Download link at the
right.
4. On the login page that appears next, fill in the required information to log into the
www.extron.com website (if you need an ID number, see your Extron representative).
5. Follow the instructions on the subsequent screens to complete the firmware installation.
6. Follow the instructions on the rest of the download screens to save the executable
firmware file to your computer. Note the folder to which the file was saved.
NOTE: When downloaded from the Extron website, by default the firmware is
placed in a folder at:
C:\Program Files (x86)\Extron\Firmware\SW HD 4K PLUS.
7. Locate the downloaded executable file on your computer and open it.
8. Follow the instructions on the Installation Wizard screens to install the new firmware
on your computer. A Release Notes file, providing information on what has changed in
the new firmware version, and a set of instructions for updating the firmware are also
loaded.
Accessing the Product Configuration Software
The Extron Product Configuration Software (PCS) offers another way to control the
switchers via Ethernet or USB. The graphical interface includes many of the same functions
as those available via the device front panel and SIS commands. PCS is compatible with
most Microsoft® Windows operating systems.
The software is available at www.extron.com. This section provides instructions
for downloading, installing, and opening the software. For detailed information about
configuring the device using PCS, see the SW HD 4K PLUS Help file, provided with the
software.
Downloading and Installing PCS
To download PCS from the Extron website, locate it on the DownloadCenter page or go
to the PCS product page.
SW HD 4K PLUS Series • Remote Configuration and Control28
Page 37
Downloading PCS from the Download Center page
Figure 13. Download Center Page on the Extron Website
1. On the Extron website, select the Download tab (see figure13, 1).
2. From the left sidebar, click the Software link (2).
TIP: If PCS is featured in the left sidebar, click the PCS link to go directly to the PCS
product page (see Using the PCS product page on the next page).
Figure 14. PCS Download Link
3. Click the P link (see figure14, 1).
4. Locate PCS on the list of available software programs and click the Download link (2)
to the right of the name.
5. On the login page that appears next, fill in the required information to log into the
www.extron.com website (if you need an ID number, see your Extron representative).
SW HD 4K PLUS Series • Remote Configuration and Control29
Page 38
6. Follow the instructions on the subsequent screens to complete the software program
installation.
7. Submit any required information to start the download. Note where the file is saved.
8. Open the executable (.exe) file from the save location.
9. Follow the instructions that appear on the screen to install the program.
Using the PCS product page
Figure 15. PCS Product Page
1. In the Search field (see figure15, 1), type PCS. A drop-down menu of selected search
results appears under the field.
2. Press <Enter> on the keyboard or select PCS from the drop-down menu.
3. Click the Download button (2).
4. Submit any required information to start the download. Note where the file is saved.
5. Open the executable (.exe) file from the save location.
6. Follow the instructions that appear on the screen. By default, the installation creates a
directory in the Program Files or Program Files (x86) folder.
SW HD 4K PLUS Series • Remote Configuration and Control30
Software > Extron Product Configuration Software. The Product Configuration
Software opens to the Device Discovery window (see figure16).
Figure 16. Device Discovery Window
2. Select a device (one of the switchers in the SW HD 4K PLUS series) on the network or
the USB port (see figure16, 1)
3. Click Connect (2).
The Product Configuration Software opens to the Input/OutputConfiguration
window (see figure17).
Figure 17. Input/Output Configuration Window
SW HD 4K PLUS Series • Remote Configuration and Control31
Page 40
Internal Web Page
This section provides procedures for accessing and using the SW HD 4K PLUS series
internal web page. Topics in this section include:
• Accessing the Web Page
• Web Page Overview
The internal web page displays information about the device and provides basic
configuration options. For more detailed configuration options, use SIS commands or the
Extron Configuration Product Configuration software (PCS) (see Remote Configuration
and Control, beginning on page 15, or the PCS help file).
Accessing the Web Page
To access the internal web page:
1. Connect the switcher to a LAN or WAN using the rear panel LAN connector (see
LAN (Ethernet) connectoron page 6).
F
NOTE: If the Ethernet connection to the switcher is unstable, try turning off the
proxy server in the web browser.
2. On a connected PC, open a web browser.
NOTE: The internal web page does not support compatibility mode in Microsoft
Internet Explorer®.
3. Enter the IP address of the device in the browser Address field.
NOTE: The default IP address is 192.168.254.254.
4. Press the <Enter> key on the keyboard.
5. The switcher checks if the device is password-protected and performs one of the
following:
• If the device is not password-protected, the web page opens.
• If the device is password-protected, enter a user name (user or admin) in the User
Name field and the password in the Password field when prompted.
6. Click the OK button.
SW HD 4K PLUS Series • Internal Web Page32
Page 41
Web Page Overview
1 Communication Settings panel3 Date/Time Settings panel 5 Passwords panel
2 Device Info panel4 Configure This Device panel
Figure 18. Internal Web Page (SW4 HD 4K PLUS)
Communication Settings Panel
The Communication Settings panel (see figure 18, 1) lets you configure TCP/IP settings
and displays the current RS-232 settings. To configure the TCP/IP settings, click Edit in the
Communication Settings panel. The Communication Settings dialog box opens.
Figure 19. Communication Settings Dialog Box
NOTE: The hostname is generated from the device name. To change it, see Device
name on the next page.
SW HD 4K PLUS Series • Internal Web Page33
Page 42
To obtain an IP address automatically:
1. Select the UseDHCP checkbox (see figure19, 1, on the previous page).
2. Click the Apply button. The dialog box closes.
To set a static IP address:
1. Ensure the UseDHCP checkbox is not selected.
2. In the IP Address field, enter an IP address.
3. In the Subnet Mask field, enter the subnet mask if required.
4. In the DefaultGateway field, enter the default gateway if required.
5. Click the Apply button. The dialog box closes.
To reset all communication settings to the default values:
Click the ResettoDefault button. The following settings are set:
• DHCP is disabled.
• The IP address is set to 192.168.254.254.
• The subnet mask is set to 255.255.0.0.
• The default gateway is set to 0.0.0.0.
To cancel pending changes:
Click the Cancel button. The dialog box closes.
Device Info Panel
The DeviceInfo panel (see figure18, 2, on the previous page) displays information
about the device with options to edit the device name and update firmware.
Device name
To edit the device name or hostname, click the Edit button in the DeviceInfo panel. The
Device Name dialog box opens.
Figure 20. Device Name Dialog Box
To change the name:
1. In the Name field, enter the desired name.
2. Click the Apply button. The dialog box closes.
To reset the name to the factory default value:
1. Click the ResettoDefault button.
2. Click the Apply button. The dialog box closes.
To cancel pending changes:
Click the Cancel button. The dialog box closes.
SW HD 4K PLUS Series • Internal Web Page34
Page 43
Firmware update
NOTE: If necessary, download firmware updates from www.extron.com (see
Downloading the SW HD 4K PLUS Firmware on page 27 for instructions).
To update the firmware,
To update the firmware:
1. Click the Update button in the DeviceInfo panel. The FirmwareUpdate dialog box
opens.
2. Click the Browse button. An Open dialog box opens.
3. Navigate to the location of the firmware file. Valid firmware files have an .eff extension.
4. Select the file and click the Open button. The Open dialog box closes, and the path to
the firmware file is displayed in the Firmware field.
Figure 21. Firmware Update Dialog Box
5. Click the Upload button. The firmware file begins to upload to the switcher. When the
upload is complete, the FirmwareUpdate dialog box closes.
To cancel pending changes:
Click the Cancel button. The dialog box closes.
Date/Time Settings Panel
The Date/Time Settings panel (see figure18, 3, on page 33) displays the date and
time on the device and provides options to set the device date and time automatically or
manually.
Automatic date and time update
This method sets the device date and time to the same date and time of the PC. To do this,
click the SynctoPC button (see figure 22, 1) in the Date/TimeSettings panel.
Figure 22. Setting Automatic Date and Time Update
SW HD 4K PLUS Series • Internal Web Page35
Page 44
Manual date and time update
With this method, each value of the date and time must be set. To edit the date and time
manually, click the SetManually button in the Date/TimeSettings panel. The Dateand
Time Settings dialog box opens.
Figure 23. Date and Time Settings Dialog Box
To set the date and time:
1. Set the date by one of the following methods:
• Click the Today button to set the date to the current date on the PC (see figure 23,
).
1
• Select the date from the calendar by doing either of the following:
2. To set the time, click the up and down arrow buttons for
3. Select the time zone from the TimeZone drop-down menu.
4. Click the Apply button. The dialog box closes.
To cancel pending changes:
Click the Cancel button. The dialog box closes.
• Click the left and right arrow buttons in the calendar header bar (
• Click the down arrow next to the calendar month
and year (3) to display the date drop-down menu.
Click the desired month and year.
To display additional years, click the right and
left arrows at the top of the menu (see 1 in the
illustration at right). Click the OK button to accept
the selected settings or the Cancel button to
cancel pending selections.
each field to set the hours, minutes, seconds, and AM or PM
as desired.
2
).
SW HD 4K PLUS Series • Internal Web Page36
Page 45
Configure This Device Panel
This panel enables you to download PCS, which enables you to configure the SW HD 4K
PLUS series switcher. Click the http://www.extron.com/download/ link to open the
Download page of the Extron website (see Downloading and Installing PCS on page 28
for further instruction).
Passwords Panel
The Passwords panel (see figure18, 5 on page 33) provides an option to set
administrator or user passwords. To assign passwords, click the Set button in the
Passwords panel. The Passwords dialog box opens.
Figure 24. Passwords Dialog Box
To assign an administrator password:
1. In the AdministratorPassword field, enter the new password.
2. In the ConfirmPassword field directly under the AdministratorPassword field, enter
the same password from the field above.
3. Click the Apply button. The dialog box closes.
To assign a user password:
1. Ensure an administrator password is assigned.
2. In the UserPassword field, enter the new password.
3. In the ConfirmPassword field directly under the UserPassword field, enter the same
password from the field above.
4. Click the Apply button. The dialog box closes.
To remove a password:
1. In either the AdministratorPassword or UserPassword field, delete any existing
password, leaving the field blank.
2. In the corresponding Confirm Password field, press the <Space> key on the
keyboard.
3. Click the Apply button. The dialog box closes.
To cancel pending changes:
Click the Cancel button. The dialog box closes.
SW HD 4K PLUS Series • Internal Web Page37
Page 46
Reference
Information
Mounting the SW HD 4K PLUS Switchers
The SW HD 4K PLUS switchers can be set on a table, mounted on a rack shelf, or mounted
under a desk, podium, or table.
ATTENTION:
• Installation and service must be performed by authorized personnel only.
• L’installation et l’entretien doivent être effectués par le personnel autorisé
uniquement.
Tabletop Use
Four self-adhesive rubber feet are included with the SW HD 4K PLUS units. For tabletop
use, attach one foot at each corner on the bottom of the unit, and place the switcher where
desired.
Rack Mounting
The SW HD 4K PLUS units can be mounted on a 9.5-inch, 6-inch, or 3.5-inch deep rack
shelf. They can also be mounted vertically to the front or back rack support. For mounting
procedures, see the instructions provided with the mounting option.
UL rack mounting guidelines
The following Underwriters Laboratories (UL) guidelines pertain to the safe installation of the
equipment in a rack.
1. Elevated operating ambient temperature — If the equipment is installed in a closed
2. Reduced air flow — Install the equipment in a rack so that the amount of air flow
3. Mechanical loading — When mounting the equipment in the rack, ensure that uneven
4. Circuit overloading — When connecting the equipment to the supply circuit, consider
5. Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted
or multi-unit rack assembly, the operating ambient temperature of the rack environment
may be greater than room ambient temperature. Therefore, install the equipment in
an environment compatible with the maximum ambient temperature (TMA = +122 °F,
+50°C) specified by Extron.
required for safe operation of the equipment is not compromised.
mechanical loading does not cause a hazardous condition.
the effect that circuit overloading might have on overcurrent protection and supply
wiring. Consider equipment nameplate ratings when addressing this concern.
equipment. Pay particular attention to supply connections other than direct connections
to the branch circuit (for example, use of power strips).
SW HD 4K PLUS Series • Reference Information38
Page 47
Furniture Mounting
The SW HD 4K PLUS switchers can be mounted under a desk, table, or podium using an
under-desk mounting kit (see the mounting instructions provided with the kit).
SW HD 4K PLUS Series • Reference Information39
Page 48
Extron Warranty
Extron Electronics warrants this product against defects in materials and workmanship for a period of three years
from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty
workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components,
to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is
returned within the warranty period, with proof of purchase and description of malfunction to:
USA, Canada, South America,
and Central America:
Extron Electronics
1230 South Lewis Street
Anaheim, CA 92805
U.S.A.
Europe and Africa:
Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands
Asia:
Extron Asia Pte Ltd
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Singapore
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical
or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not
authorized by Extron.
Japan:
Extron Electronics, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
China:
Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China
Middle East:
Extron Middle East
Dubai Airport Free Zone
F13, PO Box 293666
United Arab Emirates, Dubai
NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return
Authorization) number. This will begin the repair process.
USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040
Asia: 65.6383.4400 Japan: 81.3.3511.7655
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage
during shipment. Returned units must include the serial number and a description of the problem, as well as the
name of the person to contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality,
performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct,
indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been
advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty may
not apply to you.