Extron electronics SW4 12G HD-SDI User Manual

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SW4 12G HD-SDI

HD-SDI Switcher

User Guide

HD-SDI Switchers

68-3187-01 Rev. A

02 19

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Safety Instructions

Safety Instructions • English

WARNING: This symbol, , when used on the product, is intended to

alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer darauf

aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in

der im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website, www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo.

Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.

Istruzioni di sicurezza • Italiano

AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di tensione non isolata pericolosa all’interno del contenitore del prodotto che può costituire un rischio di scosse elettriche.

ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad avvertire

l’utente della presenza di importanti istruzioni di funzionamento e manutenzione nella documentazione fornita con l’apparecchio.

Per informazioni su parametri di sicurezza, conformità alle normative, compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo 68-290-01, sul sito web di Extron, www.extron.com.

Instrukcje bezpieczeństwa • Polska

OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu

poinformować użytkownika o obecności izolowanego i niebezpiecznego napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie porażenia prądem elektrycznym.

UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do

ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji (obsługi) w literaturze, wyposażone w sprzęt.

Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne, zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część numer 68-290-01, na stronie internetowej Extron, www.extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данныйсимвол, ,еслиуказан

напродукте,предупреждаетпользователяоналичии неизолированногоопасногонапряжениявнутрикорпусапродукта, котороеможетпривестикпоражениюэлектрическимтоком.

ВНИМАНИЕ: Данныйсимвол, ,еслиуказаннапродукте,

предупреждаетпользователяоналичииважныхинструкцийпо эксплуатациииобслуживаниювруководстве,прилагаемомк данномуоборудованию.

Дляполученияинформацииоправилахтехникибезопасности, соблюдениинормативныхтребований,электромагнитнойсовместимости (ЭМП/ЭДС),возможностидоступаидругихвопросахсм.руководствопо безопасностиисоблюдениюнормативныхтребованийExtronнасайте Extron:,www.extron.com, номерпокаталогу - 68-290-01.

安全说明 • 简体中文

警告：产品上的这个标志意在警告用户该产品机壳内有暴露的危险电压，

有触电危险。

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec le matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site Extron, www.extron.com.

注意：产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使用的特性等相关内容，敬请访问 Extron 网站 , www.extron.com，参见

Extron 安全规范指南，产品编号 68-290-01。

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安全記事 • 繁體中文

警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

注意若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有

重要的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規遵守手冊》，準則編號 68-290-01。

安全上のご注意 • 日本語

警告: この記号が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意:この記号が製品上に表示されている場合は、本機の取扱説明書に

記載されている重要な操作と保守( 整備)の指示についてユーザーの注意を喚起するものです。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目については、エクストロンのウェブサイト www.extron.com より『 Extron Safety and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。

안전 지침 • 한국어

경고: 이기호 가제품에사용될경우,제품의인클로저내에있는

접지되지않은위험한전류로인해사용자가감전될위험이있음을 경고합니다.

주의: 이기호 가제품에사용될경우,장비와함께제공된책자에나와

있는주요운영및유지보수(정비)지침을경고합니다.

안전가이드라인,규제준수,EMI/EMF호환성,접근성,그리고관련항목에 대한자세한내용은Extron웹사이트(www.extron.com)의Extron안전및 규제준수안내서,68-290-01조항을참조하십시오.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks (®), registered service marks (SM), and trademarks (TM) are the property of RGBSystems, Inc. or ExtronElectronics (see the current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks (

)

Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Glitch Free. Global Configurator, GlobalScripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, XTPSystems, and ZipClip

Registered Service Mark

(SM)

: S3 Service Support Solutions

Trademarks (™

)

AAP, AFL (Accu-RateFrameLock), ADSP(Advanced Digital Sync Processing), Auto-Image, AVEdge, CableCover, CDRS(ClassD Ripple Suppression), Codec Connect, DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator, DSPConfigurator, DSVP(Digital Sync Validation Processing), eLink, EQIP, Everlast, FastBite, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC(QuickSwitch Front Panel Controller), RoomAgent, Scope-Trigger, ShareLink, SIS, SimpleInstructionSet, Skew-Free, SpeedNav, Triple-Action Switching, True4K, Vector™ 4K , WebShare, XTRA, and ZipCaddy

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FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF

compatibility, accessibility, and related topics, see the Extron Safety and Regulatory

Compliance Guide on the Extron website.

VCCI-A Notice

この装置は、クラスＡ情報技術装置です。この装置を家庭環境で使用すると、電波妨害を引き

起こすことがあります。その場合には使用者が適切な対策を講ずるよう要求されることがあります。ＶＣＣI －Ａ

Battery Notice

This product contains a battery. Do not open the unit to replace the battery. If the battery needs replacing, return the entire unit to Extron (for the correct address, see the Extron Warranty section on the last page of this guide).

CAUTION: Risk of explosion. Do not replace the battery with an incorrect type. Dispose

of used batteries according to the instructions.

ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de pile.

Débarrassez-vous des piles usagées selon le mode d’emploi.

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Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessuremineure.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,0p1 scene 1,1 ^B 51 ^W^C.0 [01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X! *X1&* X2)* X2#* X2! CE}

NOTE: For commands and examples of computer or device responses used in this

guide, the character “0” is used for the number zero and “O” is the capital letter “o.”

Computer responses and directory paths that do not have variables are written in the font shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32 C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:

From the File menu, select New. Click the OK button.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at: http://www.extron.com/technology/glossary.aspx.

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Page 7

Introduction ...............................................1

About this Guide .................................................. 1

About the SW4 12G HD-SDI Switcher ................. 1

Features .............................................................. 1

Application Diagram ............................................ 2

Installation ................................................. 3

Installation Overview ............................................ 3

Rear Panel Features ............................................ 4

Wiring for RS-232 Control ................................... 5

Operation ................................................... 6

Front Panel Features ............................................ 6

Operations........................................................... 7

Selecting an Input ............................................ 7

Auto-input Switching ....................................... 7

Resetting ......................................................... 7

Locking the Front Panel (Executive Mode)........ 8

SIS Conﬁguration and Control ...................9

Using Simple Instruction Set (SIS) Commands ..... 9

Host-to-switcher Communications .................. 9

Switcher-initiated Messages ............................ 9

Error Responses ............................................ 10

Using the Command and Response Table ..... 10

Symbol Deﬁnitions ......................................... 11

Command and Response Table for SIS

Commands ...................................................... 12

Software Conﬁguration and Control ........15

Downloading and Installing PCS ........................ 15

Downloading PCS from the Download

Center Page ................................................. 15

Installing Using the PCS Product Page .......... 17

Starting PCS ..................................................... 19

Using PCS ......................................................... 20

Main Window Overview ................................. 20

Menus ........................................................... 21

AV Controls ................................................... 23

General Settings ............................................ 23

Resetting the Unit .......................................... 26

Updating Firmware using PCS ....................... 27

Reference Information ............................. 31

Mounting the SW4 12G HD-SDI Switchers ........ 31

Tabletop Use ................................................. 31

Rack Mounting .............................................. 31

Furniture Mounting......................................... 32

Updating Firmware using Firmware Loader ........ 32

Downloading Firmware Loader ...................... 32

Updating Firmware Using Firmware

Loader .......................................................... 34

viiSW4 12G HD-SDI • Contents

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SW4 12G HD_SDI • Contents viii

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Introduction

This section gives an overview of the Extron SW4 12G HD-SDI switcher. Topics include:

• About this Guide

• About the SW4 12G HD-SDI Switcher

• Features

• Application Diagram

About this Guide

This guide describes the SW4 12G HD-SDI switcher and discusses how to install, configure, and operate it.

In this guide, the terms “SW4 12G HD-SDI” and “switcher” are used interchangeably to refer to the SW4 12G HD-SDI switcher.

About the SW4 12G HD-SDI Switcher

Features

The Extron SW4 12G HD-SDI is a four-input, two-output 12G-SDI switcher. It switches multi-rate SDI video, embedded audio, and other ancillary data between four source devices and delivers simultaneous output signals to a pair of SDI displays or sink devices. The SW4 12G HD-SDI supports video resolutions up to 4K @ 60 Hz, HDR, and data rates up to 11.88 Gbps, including all common serial digital video data rates specified by SMPTE and ITU standards. To ensure signal integrity over long cable runs, the switcher features automatic input cable equalization and output reclocking. The SW4 12G HD-SDI provides RS-232, front panel, and auto-input switching control options.

• Inputs — Four female BNC connectors.

• Outputs — Two female BNC connectors.

• Automatically adapts to SMPTE and ITU digital video standards for SDI signals

up to a 12G-SDI data rate.

• Supports data rates from 270 Mbps to 11.88 Gbps.

• Supports video resolutions up to 4K @ 60 Hz — The SW4 12G HD-SDI supports

resolutions up to 4096x2160 @ 60 Hz with 4:2:2 or 4:2:0 chroma sampling at 10 bits per color.

• Support for High Dynamic Range (HDR) video — Enables greater contrast range

and wider color gamut by providing the necessary video bandwidth, color depth, and metadata interchange capability for HDR video.

• Dual buffered output — Allows for simultaneous viewing and recording of the selected

input signal, eliminating the cost of a separate distribution amplifier.

• Automatic input cable equalization — Compensates for attenuation on the selected

signal and automatically equalizes cables at distances up to 230 feet (70 meters) for 12G-SDI signals, 787 feet (240 meters) for HD-SDI, and 984 feet (300 meters) for SDI.

SW4 12G HD-SDI • Introduction 1

Page 10

• Automatic output reclocking — Reshapes and restores timing of digital video signals

at each output for recognized input data rates, eliminating high frequency jitter and provides AV system designers with additional headroom when connecting multiple devices.

• Passes ancillary data including HDR, embedded audio, closed captioning, and

time code — Up to 16 channels of embedded audio at 48 kHz, 24-bit audio, closed captions, and time code are passed through to both outputs.

• Video output muting — The dual buffered output can be muted via SIS commands,

allowing the user to control when video is displayed.

• Input rate LEDs — Convenient front panel indicators allow visual confirmation

of 12G-SDI, 6G-SDI, 3G-SDI, HD-SDI, and SDI input data rates for quick, visual identification of the selected digital video signal.

• Extron Product Configuration Software (PCS) — Provides a convenient method of

configuring multiple products using a single software application.

• Multiple control options including RS-232, front panel, and auto-input switching.

• Auto-input switching — Automatically switches to highest or lowest numbered input

with an active video signal, based on configured priority.

• Front panel security lockout — Prevents unauthorized use in non-secure

environments.

• Front panel USB configuration port — Provides convenient access for setup,

configuration, and firmware updates.

• Rack mountable, 1U half rack width metal enclosure

• Internal Extron Everlast™ power supply — Provides worldwide power compatibility,

with high demonstrated reliability and low power consumption for reduced operating cost.

• Extron Everlast Power Supply is covered by a 7-year parts and labor warranty.

Application Diagram

The following diagram shows a typical application for a SW4 12G HD-SDI.

LAY

NPUT I

R I

COM

42 X T

IPL 250

RS-232

Tx Rx G

IPL 250 IP Link Control Processor

Extron SW4 12G HD-SDI

Four Input 12G-SDI Switcher

12G-SDI Projector

JOG

SETMENU

2160p30

00 : 00 : 00 : 00

1:45:24

100-240V 0.1A MAX

50-60Hz

HD-SDI Player

12G-SDI Cameras

RS-232

INPUTS REMOTEOUTPUTS

1234 AB

SW4 12G HD-SDI

Figure 1. SW4 HD 4K PLUS Application Diagram

VCR

DVD

OC D M A C

P TO LAP

F F O

SPLAY

FLAT PANEL

MUTE

N EE R

P U

N EE R N

TouchLin

Control System

100

LINK

ACT

TCP/IP

MODEL 80

12G-SDI Display

SW4 12G HD-SDI • Introduction 2

Page 11

Installation

Switcher

Receive

Transmit

Ground

RS-232

Tx Rx

DB9 connector (female) pinout to control equipment

Computer

Pin RS-232 Function

1 — 2 Rx Receive data (+) 3 Tx Transmit data (–) 4 — 5 Gnd Signal ground 6 — 7 —— 8 —— 9 ——

—

This section describes the installation and setup of the SW4 12G HD-SDI switchers. Topics include:

• Installation Overview

• Rear Panel Features

• Wiring for RS-232 Control

Installation Overview

To install and set up the SW4 12G HD-SDI switcher:

1. Turn off all equipment and disconnect it from the power source.

2. (Optional) Mount the switcher on a rack shelf or furniture (see Mounting the

SW4 12G HD-SDI Switcher on page 31).

3. Connect video inputs to the BNC input connectors 1 through 4 (see figure 2, B, on

the next page).

NOTE: Each input is equalized regardless of the rate.

4. Connect one or two video output devices to the BNC output connectors (C).

5. If the switcher will be connected to a computer or host controller for remote

6. Power on the input and output devices, then connect power to the switcher by

NOTE: Mirrored outputs 1 and 2 output identical signals.

configuration and control, do either of the following:

• Wire the provided 3-pole captive screw connector to an RS-232 cable. Connect

the RS-232 cable to the RS-232 port on the rear panel of the switcher and to the host RS-232 port (see the illustration at right). Protocol for the RS-232 port is 9600 baud, 8 data bits, 1 stop bit, no parity.

• Connect a USB A to mini B cable from the computer to the front panel USB Config

port (see figure 4, B, on page 6).

connecting the provided IEC power cord to the switcher power connector (see figure 2,

) and to an AC outlet.

SW4 12G HD-SDI • Installation 3

Page 12

Rear Panel Features

100-240V 0.1A MAX

1234 AB

50-60Hz

Power connector

SDI input connectors

INPUTS REMOTEOUTPUTS

SW4 12G HD-SDI

Output connectors

RS-232 control connector

RS-232

Tx Rx G

Figure 2. SW4 12G HD-SDI Rear Panel

Power connector — Connect this male IEC connector to an AC power source. The

switcher powers on when the power cable is connected.

ATTENTION:

• The installation must always be in accordance with the applicable provisions of

National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical Code part 1, section 16. The power supply shall not be permanently ﬁxed to building structure or similar structure.

• Cette installation doit toujours être en accord avec les mesures qui s’applique

au National Electrical Code ANSI/NFPA70, article725, et au Canadian Electrical Code, partie1, section16. La source d’alimentation ne devra pas être ﬁxée de façon permanente à une structure de bâtiment ou à une structure similaire.

SDI input connectors 1 through 4 — Connect up to four SDI video inputs to these

female 75 ohm BNC connectors.

Each input is equalized, regardless of the rate. The SW4 12G HD-SDI equalizes incoming input signals with the following distances:

• Up to 230 feet (70 meters) at 11.88 Gbps

• Up to 295 feet (90 meters) at 5.94 Gbps

• Up to 590 feet (180 meters) at 2.97 Gbps

• Up to 787 feet (240 meters) at 1.485 Gbps

• Up to 300 meters (984 feet) at 270 mbps

SDI output connectors A and B — Connect one or two SDI output devices to these

female BNC buffered output connectors. These connectors output identical SDI signals, buffered and reclocked.

The outputs receive and pass all ancillary data (HDR, embedded audio, closed caption, and time code). Unknown rates are buffered but not reclocked.

The SW4 12G HD-SDI passes and distributes up to 16 channels of embedded audio at 48 kHz, 24-bit audio with video.

RS-232 connector — Use this 3-pole, 3.5 mm captive screw connector for RS-232

communication between the switcher and the computer.

To enable RS-232 control, connect the Tx (transmit), Rx (receive) and G (ground) pins to the serial port of your computer (see Wiring for RS-232 Control on the next page).

The default RS-232 protocol for this port is 9600 baud, 8 data bits, 1 stop bit, and no parity.

SW4 12G HD-SDI • Installation 4

Page 13

Wiring for RS-232 Control

RS-232 Port

RS-232

Use a female 9-pin D-to-bare wire RS-232 cable or a universal control cable (UC50' or UC100') to connect your computer or control system to the RS-232 pins of the Remote connector.

1. Wire the unterminated end of the RS-232 cable to the provided 3-pole captive screw

plug as described below. Connect the transmit, receive, and ground wires of the cable to the three pins of the connector, starting at the left:

• Connect the transmit wire to pin 1 which plugs into the Tx (transmit) port.

• Connect the receive wire to pin 2 which plugs into the Rx (receive) port.

• Connect the ground wire to pin 3 which plugs into the G (ground) port.

2. Plug the 3-pole connector into the Remote receptacle on the rear panel of the switcher.

3. Connect the other end of the cable to the appropriate computer or control system

connector.

Figure 3 shows how to wire this connector for RS-232.

SW4 12G HD-SDI Switcher Rear Panel

Tx Rx G

Remote Port

NOTE: If you use cable that has a drain wire, tie the drain wire to ground at both ends.

Ground (G) Receive (Rx) Transmit (Tx)

Transmit (Tx) Receive (Rx)

Computer or Control Syste

Figure 3. Remote Connector Pin Assignments

SW4 12G HD-SDI • Installation 5

Page 14

Operation

This section describes the operation of the SW4 12G HD-SDI switchers. Topics include:

• Front Panel Features

• Operations

Front Panel Features

AUTO

SWITCH

CONFIG

INPUTS RATE

2 3 4

270 Mbps 5.94 Gbps

1.485 Gbps 11.88 Gbps

2.97 Gbps OTHER

SW4 12G HD-SDI

SDI SWITCHER

Figure 4. SW4 12G HD-SDI Front Panel

AUTO SWITCH LED — This LED lights when auto-input switching is enabled (see

Auto-Input Switching on page 7 for more information).

CONFIG port — Connect a USB cable (USB A to mini-B) between your computer

and this female USB mini-B port to configure and control the switcher via PCS or SIS commands, and to update the firmware.

Input selection buttons and LEDs — Press one of these buttons to select an input

to switch to the outputs. The green LED at the right of each button lights when the corresponding input is selected. If auto-input switching is in effect, these buttons are disabled, but the LEDs continue to light to indicate the selected input.

Rate indicator LEDs — These six LEDs light to indicate the incoming SDI rate:

270 Mbps, 1.485 Gbps, 2.97 Gbps, 5.94 Gbps, 11.88 Gbps, or other. If the switcher detects a rate other than those represented by the other five LEDs, the Other LED lights.

When the switcher detects a valid rate on the input, the signal is equalized and reclocked to that rate on the output. If the rate is not a valid one, the input is equalized, but is not reclocked.

SW4 12G HD-SDI • Operation 6

Page 15

Operations

Selecting an Input

Auto-input Switching

To switch an input to the outputs, use any of the following methods:

• Front panel — Select an input by pressing the desired front input button. The LED of

the selected input lights.

NOTE: Outputs 1 and 2 output identical signals.

• PCS — See AV Controls on page 23.

• SIS commands — See the Input Selection commands on page 12.

If you are using auto-input switching, no action is necessary. The switcher automatically switches to the highest or lowest numbered active input, depending on the configuration (see “Auto-input Switching”).

Auto-input switching allows the SW4 12G HD-SDI to automatically select the active, connected input based on detection of an active video signal. Using PCS or SIS commands, you can enable or disable auto-input switching, and select the auto-input switch mode.

When auto-input switching is in effect, the green Auto Switch LED on the front panel lights and the front panel input buttons are disabled. (The button LED for the selected input lights.)

Auto-input switch modes

By default, auto-input switching is off. To enable it, select one of the auto switch modes using PCS (see Configuring auto-input switching on page 26) or SIS commands (see the Auto-input Switch Mode commands on page 12). The switcher switches to the highest- or lowest-numbered input that has an active signal.

• Highest active input — The switcher selects the active input with the highest number

(priority order 4, 3, 2, 1).

• Lowest active input — The switcher selects the active input with the lowest number

(priority order 1, 2, 3, 4).

Resetting

Resetting returns the unit to its factory-set values. To reset the switcher, use either of these methods:

• PCS — See Resetting the Unit on page 26.

• SIS commands — Enter the

on page 14).

ZXXX

}

SIS command (see the Resetting command

SW4 12G HD-SDI • Operation 7

Page 16

Locking the Front Panel (Executive Mode)

To prevent front panel input buttons being pressed accidentally or by unauthorized users, you can place the switcher in front panel lock mode.

To toggle lock mode on and off, use any of the following methods:

• Press and hold the Input 1 and Input 2 buttons simultaneously, until all front panel LEDs

blink three times (approximately 5 seconds).

• PCS — See Enabling and disabling front panel lockout on page 26.

• SIS commands — See the Front Panel Lockout (Executive Mode) commands on

page 12.

If an input button is pressed while the switcher is in front panel lock mode, all front panel LEDs blink once, then the switcher reverts to the currently selected input.

NOTE: RS-232 and USB communication remain enabled while the switcher is in lock

mode.

SW4 12G HD-SDI • Operation 8

Page 17

SIS Configuration and Control

This section describes remote operation of the SW4 12G HD-SDI switchers. Topics include:

• Using Simple Instruction Set (SIS) Commands

• Command and Response Table for SIS Commands

Using Simple Instruction Set (SIS) Commands

The SW4 12G HD-SDI can be remotely set up and controlled via Extron SIS commands that are issued from a host computer or other device, such as a control system. SIS commands can be issued via RS-232 from the computer serial port to the switcher rear panel Remote port (see Wiring for RS-232 Control on page5) or USB from a computer USB port to the switcher front panel Config port.

Host-to-switcher Communications

SIS commands consist of one or more characters per field. No special characters are required to begin or end a command sequence. You can enter these commands from your computer using a communication software program such as Extron DataViewer. When the switcher determines that a command is valid, it executes the command and sends a response to the host device.

Responses from the SW4 12G HD-SDI to the host computer end with a carriage return and a line feed (CR/LF = ]), which signals the end of the response character string. A string is one or more characters.

Switcher-initiated Messages

When a local event such as a front panel selection or change in signal status takes place, the switcher responds by sending a message to the host, indicating what change has occurred. No response is required from the host.

The switcher sends the following message when it is first powered on:

20nn is the year in which the copyright for the firmware was registered, and Vn.nn is the

firmware version number

SW4 12G HD-SDI • SIS Configuration and Control 9

Page 18

Error Responses

Space

If the switcher is unable to execute a command it receives because the command is invalid or contains invalid parameters, the switcher returns an error response to the host. The following error response codes can be sent:

E01 – Invalid input channel (out of range) E06 – Invalid input during auto-input switching E10 – Invalid command E13 – Invalid value (out of range)

Using the Command and Response Table

The Command and Response Table for SIS Commands, starting on page 12, lists valid ASCII and hexadecimal command codes, the switcher responses to the host, and a description of the command function or the results of executing the command.

The conversion table below is for use with the command and response table.

ASCII to Hex Conversion Table

•

Figure 5. ASCII to Hex Conversion Table

SW4 12G HD-SDI • SIS Configuration and Control 10

Page 19

Symbol Definitions

]

= CR/LF (carriage return with line feed) (hex 0D 0A)

}

or | = Soft carriage return (no line feed)

•

= Space

or W = Escape

NOTE: Unless otherwise indicated, commands are not case-sensitive.

= Input number

0 through 4 0 = Deselect (mute) all inputs (disable outputs)

= Video mute

0 = Unmute video (default) 1 = Mute video

= Auto-input switch mode

0 = Disabled — Manual switching (default) 1 = Enabled — 2 = Enabled —

= Front panel lock (executive mode)

0 = Off or disabled (default) 1 = On or enabled

= Unit name. The name can have up to 24 alphanumeric characters including hyphens (-),

with no spaces. The ﬁrst character must be a letter, and the last character cannot be a hyphen. The default is SW4-12G-HD-SDI.

= Verbose mode

0 = None 1 = Verbose mode (default) 2 = Tagged responses for queries 3 = Verbose mode and tagged responses for queries

NOTES:

• In verbose response mode, the switcher responds with unsolicited responses

for value and setting changes that may result from a signal change, or a setting adjustment made via another interface.

• For example, the switcher can send out a notice of a change in some setting without

receiving a query via a PC or a control system. That change could have been a result of an internal process, a selection made from the front panel, or a selection made via PCS. This is an example of a verbose (wordy) relationship between the controller and a connected device.

• If tagged responses are enabled, all View type commands return the command

string plus the data, the same as in responses for setting a value. For example:

Command: E CN Response: Ipn • X% ] (tagged response)

or X% ] (untagged response)

The switcher selects the active input with the highest number. The switcher selects the active input with the lowest number.

}

= Input signal presence

0 = No signal present 1 = Signal present

= Reclocker rate

0 = Automatic mode 1 = 11.88 Gbps 2 = 5.94 Gbps 3 = 2.97 Gbps 4 = 1.485 Gbps 5 = 270 Mbps

= Firmware version numer, expressed to the second decimal place

SW4 12G HD-SDI • SIS Configuration and Control 11

Page 20

Command and Response Table for SIS Commands

Command

ASCII Command (Host to Switcher)

Response (Switcher to Host)

Input Selection

Select input (audio and video) View input

KEY:

= Input number 0 through 4

0 = Deselect all inputs (disable output)

! InX!•All

X!]

]

Muting

Video mute View video mute status

KEY:

= Video mute setting 0 = Unmute (default), 1 = mute

B Vmt

X@]

Reclocking

Set output reclocker rate Query output reclocker =

KEY:

= Reclocker rate 0 = Automatic mode, 1 = 11.88 Gbps, 2 = 5.94 Gbps, 3 = 2.97 Gbps,

4 = 1.485 Gbps, 5 = 270 Mbps

= Rte

X*]

Auto-input Switch Mode

Set the auto-input switch mode

View auto-input switch mode

EX#

AUSW

}

AUSW

} X#]

Ausw

X#]

Additional Description

Select input X!.

View the selected input (X!).

Mute the video signal. Show video mute status X@.

Set the reclocker rate to X*. View the reclocker rate.

Set the auto-input switch mode to X#.

View current auto-input switch mode X#.

KEY:

= Auto-input switch mode 0 = Disabled — Manual switching (default) 1 = Enabled — The switcher selects the active input with the highest number. 2 = Enabled — The switcher selects the active input with the lowest number.

Signal Presence

Request status and reclocker rate of all signals

KEY:

= Input and output signal status 0 = No signal detected (default), 1 = Signal detected

4 = 1.485 Gbps, 5 = 270 Mbps

= Reclocker rate 0 = Automatic mode, 1 = 11.88 Gbps, 2 = 5.94 Gbps, 3 = 2.97 Gbps,

} X&

•

In verbose modes 2 and 3:

Sig

•

X*]

•

X*]

•

View the signal presence X& and reclocker rate X* of all inputs.

Front Panel Lockout (Executive Mode)

Enable or disable lock mode

View lockout status

KEY:

= Front panel lock mode 0 = Lock mode off (default), 1 = Lock mode on

X Exe

X$]

Select front panel lock mode X$.

Show lock mode status X$.

SW4 12G HD-SDI • SIS Configuration and Control 12

Page 21

Command

Unit Name

Set unit name Set name to factory default View unit name

ASCII Command (Host to Switcher)

EX%CN} E

}

•CN

Response (Switcher to Host)

Ipn• Ipn•SW4-12G-HD-SDI

ECN} X%]

X%]

Additional Description

Assign name X% for the switcher.

]

Show the current switcher name

KEY:

= Unit name Consists of up to 24 alphanumeric characters, including the hyphen (-).

Information Requests

Request information

Query model name

Query model description

Query part number

Query ﬁrmware version

Example:

Query ﬁrmware version and build

Query detailed ﬁrmware version

Q *Q

InX!•VmtX@•AuswX#•Rte

SW4-12G-HD-SDI

In verbose modes 2 and 3:

Inf01*SW4-12G-HD-SDI

12G•SDI•SWITCHER

In verbose modes 2 and 3:

Inf02*12G•SDI•SWITCHER

60-1683-01

In verbose modes 2 and 3:

Pno•60-1683-01

]

X*]

]

X(]

In verbose modes 2 and 3:

X(]

Ver

]

1.01

n.nn.nnnn In verbose modes 2 and 3:

Bldn.nn.nnnn n.nn.nnnn In verbose modes 2 and 3:

Vern.nn.nnnn

]

View selected input X!, video mute status X@, auto-input switch mode X#, and reclocker rate X*.

Show the switcher model name.

]

Show the switcher model and signal type. Show the part number of the switcher.

Show ﬁrmware version number X(, to the second decimal place.

Show the ﬁrmware version and build number.

Show complete ﬁrmware version number.

KEY:

= Input number 0 through 4. 0 = no input selected.

1 = Enabled — The switcher selects the active input with the highest number. 2 = Enabled — The switcher selects the active input with the lowest number.

3 = 2.97, Gbps, 4 = 1.485 Gbps, 5 = 270 Mbps

= Video mute setting 0 = Unmute (default), 1 = mute

= Auto-input switch mode 0 = Disabled — Manual switching (default)

= Input and output signal status 0 = No signal detected (default), 1 = Signal detected

= Reclocker rate 0 = Automatic mode, 1 = 11.88 Gbps, 2 = 5.94 Gbps,

= Firmware version Displayed to the second decimal place.

SW4 12G HD-SDI • SIS Configuration and Control 13

Page 22

Command

Verbose Mode

Set verbose mode View verbose mode

ASCII Command (Host to Switcher)

EX^CV}

Response (Switcher to Host)

Vrb

ECV} X^]

In verbose modes 2 and 3:

Vrb

X^]

Additional Description

Set the verbose mode to X^ View current verbose mode X^.

KEY:

= Verbose mode 0 = None 1 = Verbose mode (default for USB and RS-232 connections) 2 = Tagged responses for queries 3 = Verbose mode and tagged responses for queries See the Verbose mode symbol deﬁnition for details on these modes.

Resetting

Reset all device settings to factory defaults

ZXXX

}

Zpx

]

Reset product-speciﬁc settings to factory default values. Does not affect IP settings or user ﬁles.

SW4 12G HD-SDI • SIS Configuration and Control 14

Page 23

Software Configuration and Control

The Extron Product Configuration Software offers another way to control the switcher via USB. The graphical interface includes some of the same functions as those available via the device front panel and SIS commands. PCS is compatible with most Microsoft® Windows operating systems. The software is available at www.extron.com.

This section provides instructions for obtaining and using PCS. The following topics are included:

• Downloading and Installing PCS

• Starting PCS

• Using PCS

Downloading and Installing PCS

To download PCS from the Extron website, locate it on the Download Center page or go to the PCS product page.

Downloading PCS from the Download Center Page

Figure 6. Download Tab and Software Button on the Download Screen

SW4 12G HD-SDI • Software Configuration and Control 15

Page 24

1. On the Extron website, select the Download tab (see figure 6, 1, on the previous

page), then click the Software button (2).

Alternatively, hover the mouse pointer over the Download tab, then move the pointer to the Software link in the Downloads column and click it.

2. Click the P link (see figure7, 1).

Figure 7. PCS Link on Download Center Screen

3. Locate PCS on the list of available software programs and click the Download link (2)

to the far right of the name.

4. If a login page appears, fill in the required information to log into the www.extron.com

website (if you need an ID number, see your Extron representative).

If no login page appears, skip to step 7.

5. Follow the instructions on the subsequent screens to complete the software program

installation.

6. Submit any required information to start the download.

7. Double-click on the icon for the executable (.exe) file at the bottom of the page.

8. Follow the instructions that appear on the screen to install the program.

NOTE: By default, the installation creates a folder on your computer at:

C:\Program Files (x86)\Extron\Extron PCS

SW4 12G HD-SDI • Software Configuration and Control 16

Page 25

Installing Using the PCS Product Page

To install PCS using the Extron website PCS product page:

1. From the Product Shortcuts dropdown menu, select PCS.

Figure 8. Product Shortcuts Menu on the Extron Website

The PCS product page opens (see figure 9 on the next page).

SW4 12G HD-SDI • Software Configuration and Control 17

Page 26

Figure 9. PCS Product Page

1. In the Power Search field (see figure9, 1), type PCS. A drop-down menu of selected

search results appears under the field.

2. Press <Enter> on the keyboard or select PCS from the drop-down menu.

3. Click the Download button (2).

4. If a login page appears, fill in the required information to log into the www.extron.com

website (if you need an ID number, see your Extron representative).

If no login page appears, skip to step 7.

5. Follow the instructions on the subsequent screens to complete the software program

installation.

NOTE: By default, the installation creates a folder on your computer at:

C:\Program Files (x86)\Extron\Extron PCS

SW4 12G HD-SDI • Software Configuration and Control 18

Page 27

Starting PCS

Start PCS as follows:

1. Ensure the computer is connected to the USB port on the switcher front panel.

2. Click Start > Programs > Extron Electronics > Extron Product Configuration

Software > Extron Product Configuration Software. The Product Configuration

Software opens with the Device Discovery window (see figure10).

Figure 10. Device Discovery Window

3. Select your SW4 12G HD-SDI device USB port (see figure10, 1)

4. Click Connect (2). The Product Configuration Software main window opens (see

figure 11 on the next page).

SW4 12G HD-SDI • Software Configuration and Control 19

Page 28

Using PCS

Main Window Overview

PCS enables you to perform configuration tasks, such as selecting and muting inputs, enabling and disabling auto-input switching and front panel lockout, and updating firmware.

When a connection is established between PCS on the computer and the switcher, the main window opens.

Main Device tab

Device tab

Figure 11. Main Window

The main window has the following components:

Main device tab — Contains a plus (+) button, which displays the Device Discovery

screen when another device screen is already displayed. It also has a down arrow button, which displays a configuration drop-down menu. For more information about this tab, see the main PCS Help File, accessible from the PCS menu (see figure 11, 5).

Device tabs — (More than one tab can be displayed) These tabs contain the names

of devices that are either connected to the computer (via USB or TCP/IP) or have been selected for viewing offline.

• If a device is online, connected to the computer, the circle in front of the name on its

tab is green. If a device is offline, the circle is gray.

• Each device tab contains a down arrow button, which opens the Device menu.

From this menu, you can disconnect from the switcher, view certain hardware settings, reset the switcher to factory defaults, rename the switcher, update firmware, and view information about the SW4 12G HD-SDI PCS module. See

Device menu on the next page for explanations of these items.

• When you hover the mouse pointer over a tab, an X in a circle appears on the tab.

Click the X to disconnect from the device and close its window.

AV Controls panel

General Settings panel

SW4 12G HD-SDI • Software Configuration and Control 20

PCS menu icon

Page 29

AV Controls panel — In this panel you can select (switch) an input, and mute and

unmute the audio and video signal. To collapse and hide this panel, click the arrow button in the upper-right corner of the panel.

For a description of the components of this panel, see AV Controls on page 23.

General Settings panel — This panel contains a Hardware Settings button, which

you can click to view information about your SW4 12G HD-SDI unit and to change its device name. It also contains the controls that enable you to select the reclocker rate, lock or unlock the front panel, and enable and set priorities for auto-input switching.

PCS menu icon — Click this icon to display the PCS menu, from which you can open

the general PCS help file, open the PCS introductory tutorial, expand or collapse the text on the device tabs to display or hide the device IP addresses (TCP/IP connection only), enable and disable certain dialog boxes that appear in response to actions, check the software version number, and exit the PCS program (see PCS menu on the next page for a description of these items).

Menus

The main window contains two drop-down menus: the Device menu and the PCS menu. You can access these menus by clicking the appropriate icons.

Device menu

To display the Device drop-down menu for your switcher, click the down arrow on its device tab. The menu contains the following items:

• Disconnect — Disconnects the switcher from the

computer. You can still click the configuration buttons to display the pages, but all interactive fields are disabled.

• Settings — Displays the Hardware Settings submenu, which opens the Hardware

Settings dialog box. This screen enables you to view information about the unit,

including the part number, model name, model description, and firmware version. You can also edit the device name (see Viewing and configuring hardware settings on page 24 for details).

• Reset Device — Opens a Reset Device screen on which you can initiate a switcher

reset to factory defaults (see Resetting the Unit on page 26 for more information).

• Update Firmware — Displays the Update Firmware to this Device submenu, from

which you can select to upload a new firmware version to the switcher (see Updating

Firmware using PCS on page 27 for the procedure).

• About This Module — Opens the

dialog box shown at right, which displays the part number and version of the switcher module of PCS.

SW4 12G HD-SDI • Software Configuration and Control 21

Page 30

PCS menu

To display the PCS drop-down menu, click the PCS menu icon in the upper-right corner of the main window (see

figure 11, 5, on page 20).

The PCS menu contains items that provide information about PCS, of which the SW4 12G HD-SDI module is a part. It contains the following items:

• Show Expanded Device Tabs — Expands or

collapses the text on the device tabs to show or hide the switcher USB connection.

• Software Settings — Opens a screen that allows you to enable all confirmation dialog

boxes (see the Extron PCS Help File for more information).

• Tutorial — Opens a screen that shows what the items on the menu bar are used for.

This screen appears when PCS is opened, unless you click the OK button to disable it.

• Extron PCS Help — Opens the general PCS help file, which provides information on

the basic PCS program. It does not discuss specific devices such as SW4 12G HD-SDI.

• About Extron PCS — Opens the About - Extron PCS window, which provides

information about the current PCS software, including version number and part number.

Figure 12. About PCS Window

At the bottom of this window, you can click the Details button to view all the modules within the software, and the Licenses button to view the PCS licenses. To close this window, click OK.

• Exit — Closes PCS.

SW4 12G HD-SDI • Software Configuration and Control 22

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AV Controls

The AV Controls panel of the main window enables you to switch inputs and mute or unmute video and audio signals. The buttons in this panel are not available if the computer is not connected to a switcher (see

Starting PCS on page 19).

The AV Controls panel contains the following:

AV Inputs buttons — Click these buttons to select

or switch inputs. The buttons also show input connection status: selected or source connected (see Selecting an Input for details).

AV Mute button — Click this button to mute and

unmute the audio and video signals.

Expand and Collapse button — Click this left arrow button to expand or hide the AV

Controls panel. The panel is reduced to a bar at the left edge of the main window.

When the panel is collapsed, the arrow at the top of the bar points right. To redisplay the panel, click the right arrow button.

General Settings

The General Settings panel provides configurable settings for the front panel lock mode (executive mode), auto-input switching, and reclocking. It also contains the Hardware

Settings button, which lets you open the Hardware Settings screen.

Figure 13. General Settings Panel

SW4 12G HD-SDI • Software Configuration and Control 23

Page 32

The following functions are available from the General Settings panel:

Viewing and configuring hardware settings

To access the hardware settings screen, click the Hardware Settings button (see

figure 13, 1, on the previous page) to open the Hardware Settings screen (you can also

access this screen by selecting Settings>Hardware Settings from the Device menu).

This screen has two side tabs. It opens with the Unit Information tab (see figure 14, 1) selected.

Figure 14. Hardware Settings Screen

• Unit Information —This screen contains view-only information about the

SW4 12G HD-SDI: part number, model name, model description, and the firmware version.

SW4 12G HD-SDI • Software Configuration and Control 24

Page 33

• Device Name — Select the Device Name tab (see figure 15, 1) to view and edit the

name of the connected SW4 12G HD-SDI switcher.

Figure 15. Device Name Screen

• To edit the device name, click in the Enter a Device Name field (2) and type the

new name (only letters, numbers, and the hyphen (-) can be used in this field). When finished, click Apply (4).

• To reset the device name to its factory default (SW4-12G-HD-SDI) click Reset to

Default (

• Click Cancel to close the window without making any changes.

Selecting the reclocker rate

To set the reclocker rate, select the desired rate from the drop-down menu. The default is

Other.

Figure 16. Reclocker Rate Menu

SW4 12G HD-SDI • Software Configuration and Control 25

Page 34

Enabling and disabling front panel lockout

In the Front Panel Lockout (Exec Mode) panel, select the desired radio button:

Figure 17. Front Panel Lockout Panel

• Unlock Front Panel (default) — The front panel input buttons are available to any user

for input selection.

• Lock Front Panel — The front panel input selection buttons are disabled.

When a lock mode button is selected (changing the mode), all LEDs on the front panel blink three times.

Configuring auto-input switching

To enable auto-input switching, select the Enable Auto Switch checkbox in the Auto

Switch panel.

Figure 18. Auto Switch Panel

To select the auto-input switching priority, select one of the following radio buttons:

• Priority to Highest Active Input Number — The switcher selects the active input

with the highest number.

• Priority to Lowest Active Input Number — The switcher selects the active input

with the lowest number.

Resetting the Unit

To reset the SW4 12G HD-SDI to its factory defaults while retaining the current firmware version:

1. From the Device menu, select Reset Device. The following window opens.

Figure 19. Reset Device Screen

SW4 12G HD-SDI • Software Configuration and Control 26

Page 35

2. On the Reset Device screen, click the Reset button (see figure 19, 1, on the

previous page), to continue the reset.

When the reset is complete, a Settings Reset message appears at the top of the

General Settings screen and the Reset Device screen closes.

Updating Firmware using PCS

If you are notified that new firmware is available for your switcher, download the firmware file from the Extron website and install it on your computer. You can then upload the new version of firmware to the switcher using PCS.

To find out the version of firmware currently loaded on your SW4 12G HD-SDI, select

Settings>Hardware Settings from the Device menu to display the Unit Information

screen (see figure 20, 1).

Figure 20. Firmware Version on Unit Information Screen

Alternatively, select the General Settings tab and click the Hardware Settings button.

If a newer firmware version is available, download the latest firmware file for the switcher to your computer (see Downloading the SW4 12G HD-SDI firmware on the next page).

SW4 12G HD-SDI • Software Configuration and Control 27

Page 36

Downloading the SW4 12G HD-SDI firmware

To obtain the latest version of firmware for the SW4 12G HD-SDI:

1. Go to www.extron.com, hover the mouse pointer over the Download tab at the top of

the page (see figure 21, 1), then slide the pointer to the Downloads column, and click the Firmware link (2).

Figure 21. Firmware Link on the Download Tab

2. On the Download Center screen, click one of the S links (see figure 22, 1).

Figure 22. Download Center Page for Firmware

SW4 12G HD-SDI • Software Configuration and Control 28

Page 37

3. Scroll to locate the SW4 12G HD-SDI firmware, and click the Download link at the right.

4. On the login page that appears next, fill in the required information to log into the

www.extron.com website (if you need an Extron Insider ID number, see your Extron

representative).

5. Follow the instructions on the subsequent screens to complete the firmware installation.

6. Follow the instructions on the rest of the download screens to save the executable

firmware file to your computer. Note the folder to which the file was saved.

NOTE: When downloaded from the Extron website, by default the firmware file is

placed at C:\Program Files (x86)\Extron\Firmware\SW4 12G HD-SDI.

Uploading the firmware file

1. From the PCS device tab drop-down menu, select Update Firmware>Update

Firmware to this Device.

Figure 23. Selecting Update Firmware from the Device Menu

The following prompt appears:

Figure 24. Update Firmware Confirmation Prompt

2. Click Continue. The Update Firmware to this Device dialog box opens. Click Open

Firmware File (see figure 25,

Figure 25. Open Firmware File Button

SW4 12G HD-SDI • Software Configuration and Control 29

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3. In the Firmware Files window, locate and select the desired firmware file, and click

Open.

NOTE: Only valid SW4 12G HD-SDI firmware files with an .s19 extension are

accepted.

Figure 26. Firmware Files Window

4. The Firmware File window closes and the path to the selected firmware file appears

in the Update Firmware to this Device window (see figure 27, 1).

Figure 27. Update Button

5. Click Update (2). The Update Firmware to this Device window displays a progress

bar showing the percent of the upload completed.

6. When the firmware update is complete, the SW4 12G HD-SDI main window closes and

following window appears in front of the Device Discovery window. Click Close on the prompt.

Figure 28. Update Successful Window

7. The next prompt tells you to reconnect with the SW4 12G HD-SDI using the Device

Discovery window. Click Close on this prompt and reconnect PCS to the switcher.

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Reference Information

Mounting the SW4 12G HD-SDI Switchers

The SW4 12G HD-SDI switchers can be set on a table, mounted on a rack shelf, or mounted under a desk, podium, or table.

ATTENTION:

• Installation and service must be performed by authorized personnel only.

• L’installation et l’entretien doivent être effectués uniquement par un technicien

qualiﬁé.

Tabletop Use

Four self-adhesive rubber feet are included with the SW4 12G HD-SDI units. For tabletop use, attach one foot at each corner on the bottom of the unit, and place the switcher where desired.

Rack Mounting

The SW4 12G HD-SDI units can be mounted on a 9.5-inch, 6-inch, or 3.5-inch deep rack shelf. They can also be mounted vertically to the front or back rack support. For mounting procedures, see the instructions provided with the mounting option.

UL rack mounting guidelines

The following Underwriters Laboratories (UL) guidelines pertain to the safe installation of the equipment in a rack.

1. Elevated operating ambient temperature — If the equipment is installed in a closed

2. Reduced air flow — Install the equipment in a rack so the amount of air flow required

3. Mechanical loading — When mounting the equipment in the rack, ensure that uneven

4. Circuit overloading — When connecting the equipment to the supply circuit, consider

5. Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted

or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient temperature. Therefore, install the equipment in an environment compatible with the maximum ambient temperature (TMA = +122 °F, +50°C) specified by Extron.

for safe operation of the equipment is not compromised.

mechanical loading does not cause a hazardous condition.

the effect that circuit overloading might have on overcurrent protection and supply wiring. Consider equipment nameplate ratings when addressing this concern.

equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (for example, use of power strips).

SW4 12G HD-SDI • Reference Information 31

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Furniture Mounting

The SW4 12G HD-SDI switchers can be mounted under a desk, table, or podium using an under-desk mounting kit (see the mounting instructions provided with the kit).

Updating Firmware using Firmware Loader

The Firmware Loader program enables you to upload new versions of firmware to your SW4 12G HD-SDI. The program also provides a means of uploading firmware files to multiple devices simultaneously. When you are notified that new firmware is available for your switcher, download the firmware file from the Extron website and install it on your computer (see Downloading the SW4 12G HD-SDI Firmware on page 28). You can then upload the new version of firmware to the switcher.

Before updating any Extron product to the latest revision level, be sure to read the supplied release notes or contact Extron Technical Support to determine if your product requires a firmware update.

Downloading Firmware Loader

To obtain this software from the Extron website:

1. On the Extron website, select the Download tab (see figure 29, 1).

Figure 29. Software Link on the Download Page

2. Click the Software link (2) in the Downloads column.

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3. On the Download Center page, click the F link (see figure 30, 1) at the top or bottom

of the screen.

Figure 30. Firmware Loader Link on Download Center Page

4. Locate Firmware Loader on the software products list, and click the Download link

(2) at the far right.

5. If a login page that appears next, fill in the required information to log into the

www.extron.com website (if you need an Extron Insider ID number, see your Extron

representative).

If you have previously logged in to this website and entered your ID, the login screen does not appear. The executable Firmware Loader installer icon appears at the bottom of the screen.

6. Click the installer icon and follow the instructions on the subsequent screens to install

Firmware Loader on your PC.

NOTE: When downloaded from the Extron website, by default the Firmware Loader

files are placed at C:\Program Files (x86)\Extron\FWLoader.

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Updating Firmware Using Firmware Loader

To use Firmware Loader to upload a new firmware file to your unit:

1. Open the Firmware Loader via your desktop Start menu by making the following

selections:

Start>All Programs>Extron Electronics>Firmware Loader>Firmware Loader

2. The Firmware Loader window opens, with the Add Device dialog box displayed in

front of it.

3. From the Device Name drop-down menu (see figure 31, 1), select SW4 12G HD-SDI.

4. Click Connect (2). If the connection is successful, SW4 12G HD-SDI √ is displayed in

green in the Connected Device panel (3).

Figure 31. Successful Connection to SW4 12G HD-SDI via Firmware Loader

5. Click Add (4) at the bottom of the dialog box. The Add Device window closes, and the

SW4 12G HD-SDI information is added to the Device panel of the Firmware Loader dialog box.

6. Double click on <double click to set> in the New Firmware File column.

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7. In the Choose Firmware File window, browse to locate the new firmware file, select it

(see figure 32, 1), and click Open (2).

NOTES:

• When downloaded from the Extron website, by default the firmware is placed at

C:\Program Files (x86)\Extron\Firmware\SW4 12G HD-SDI.

• The firmware file must have a .s19 extension. Attempting to upload a file with a

different extension could cause the device to stop functioning.

Figure 32. Choose Firmware File Window

8. In the Firmware Loader dialog box, click Begin (see figure 33, 1).

Figure 33. Firmware Upload in Progress

The following indicators show the progress of the update:

• The Transfer Time panel shows the amounts of remaining and elapsed time for

the update (2).

• The Total Progress panel (3) displays a progress bar with Uploading above it.

• In the Devices panel (4), the Progress column displays an incrementing

percentage and another progress bar. The Status column displays Uploading.

9. The upload is complete when the Remaining Time panel shows 00.00.00, the

Progress column shows 100%, and Completed is displayed above the progress bar

and in the Status column. Close the Firmware Loader dialog box.

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Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:

Extron Electronics 1230 South Lewis Street Anaheim, CA 92805 U.S.A.

Europe and Africa:

Extron Europe Hanzeboulevard 10 3825 PH Amersfoort The Netherlands

Asia:

Extron Asia Pte Ltd 135 Joo Seng Road, #04-01 PM Industrial Bldg. Singapore 368363 Singapore

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modiﬁcations were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040 Asia: 65.6383.4400 Japan: 81.3.3511.7655

Japan:

Extron Electronics, Japan Kyodo Building, 16 Ichibancho Chiyoda-ku, Tokyo 102-0082 Japan

China:

Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China

Middle East:

Extron Middle East Dubai Airport Free Zone F13, PO Box 293666 United Arab Emirates, Dubai

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or ﬁtness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

Contact Information

Worldwide Headquarters: Extron USA West, 1025 E. Ball Road, Anaheim, CA 92905, 800.633.9876