Extron electronics SMP 351 3G-SDI, SMP 352 3G-SDI, SMP 351, SMP 352 User Manual

SMP 300 Series

Preliminary

Streaming Media Processor

User Guide

Streaming AV Product

68-2238-01 Rev. E

06 17

Safety Instructions

Safety Instructions • English

WARNING: This symbol, , when used on the product, is intended to

alert the user of the presence of uninsulated dangerous voltage within
the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing)
instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron
website, www.extron.com.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses
Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und
die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in

der im Lieferumfang enthaltenen Dokumentation besonders wichtige
Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in
den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.

Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad
de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du
produit d’une tension électrique dangereuse susceptible de provoquer
un choc électrique.

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance
importantes qui se trouvent dans la documentation fournie avec le
matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la
réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets
connexes, lisez les informations de sécurité et de conformité Extron, réf.
68-290-01, sur le site Extron, www.extron.com.

Istruzioni di sicurezza • Italiano

AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di tensione non isolata pericolosa
all’interno del contenitore del prodotto che può costituire un rischio di
scosse elettriche.

ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di importanti istruzioni di funzionamento
e manutenzione nella documentazione fornita con l’apparecchio.

Per informazioni su parametri di sicurezza, conformità alle normative,
compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento
alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo
68-290-01, sul sito web di Extron, www.extron.com.

Instrukcje bezpieczeństwa • Polska

OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu

poinformować użytkownika o obecności izolowanego i niebezpiecznego
napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie
porażenia prądem elektrycznym.

UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do

ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji
(obsługi) w literaturze, wyposażone w sprzęt.

Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji
wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne,
zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część
numer 68-290-01, na stronie internetowej Extron, www.extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии
неизолированного опасного напряжения внутри корпуса
продукта, которое может привести к поражению
электрическим током.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций
по эксплуатации и обслуживанию в руководстве,
прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности,
соблюдении нормативных требований, электромагнитной
совместимости (ЭМП/ЭДС), возможности доступа и других
вопросах см. руководство по безопасности и соблюдению
нормативных требований Extron на сайте Extron: ,

www.extron.com, номер по каталогу - 68-290-01.

安全说明 • 简体中文

警告： 产品上的这个标志意在警告用户该产品机壳内有暴露的危险 电压，

有触电危险。

注意： 产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍
使用的特性等相关内容，敬请访问 Extron 网站 , www.extron.com，参见

Extron 安全规范指南，产品编号 68-290-01。

安全記事 • 繁體中文

警告: 若產品上使用此 符號，是為了提醒 使用者，產品機殼內存 在著

可能會導致觸電之風險的未絕緣危險電壓。

注意 若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有

重要的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資
訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規
遵守手冊》，準則編號 68-290-01。

安全上のご注意 • 日本語

警告: この記 号 が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意:この記号 が製品上に表示されている場合は、本機の取扱説明書に

記載されている重要な操作と保守( 整備)の 指示についてユーザーの注 意
を喚起するものです。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目に
つ い て は 、エ ク スト ロ ンの ウェブ サ イト www.extron.com よ り 『 Extron Safety
and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。

안전 지침 • 한국어

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을
경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에
대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및
규제 준수 안내서, 68-290-01 조항을 참조하십시오.

Copyright

© 2017 Extron Electronics. All rights reserved.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks(

®

), registered service marks(

SM

), and trademarks(TM) are the property of RGBSystems, Inc. or

ExtronElectronics (see the current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks (

®

)

Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Global Configurator,
GlobalScripter, GlobalViewer, Hideaway, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA,
PlenumVault, PoleVault, PowerCage, PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch, SystemINTEGRATOR, TeamWork,
TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, and XTPSystems

Registered Service Mark

(SM)

: S3 Service Support Solutions

Trademarks (™

)

AAP, AFL (Accu-RateFrameLock), ADSP(Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS(ClassD Ripple
Suppression), Codec Connect, DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator,
DSPConfigurator, DSVP(Digital Sync Validation Processing), eLink, Entwine, EQIP, EverLast, FastBite, FOX, FOXBOX, HyperLane,
IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, ProDSP, QS-FPC(QuickSwitch Front Panel Controller), Room Agent,
Scope-Trigger, ShareLink, Show Me, SIS, SimpleInstructionSet, Skew-Free, SpeedNav, StudioStation, Triple-Action Switching, True4K,
Vector™ 4K, WebShare, XTRA, ZipCaddy, and ZipClip

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause interference. This interference must be corrected at the expense of the user.

NOTES: For more information on safety guidelines, regulatory compliances, EMI/

Battery Notice

This product contains a battery. Do not open the unit to replace the battery. If the
battery needs replacing, return the entire unit to Extron (for the correct address, see the
Extron Warranty section on the last page of this guide).

CAUTION: Risk of explosion. Do not replace the battery with an incorrect type.

ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de

EMF compatibility, accessibility, and related topics, see the “Extron Safety and

Regulatory Compliance Guide” on the Extron website.

Dispose of used batteries according to the instructions.

pile. Débarrassez-vous des piles usagées selon le mode d’emploi.

VCCI-A Notice

この装置は、クラスＡ情報技術装置です。 この装置を家庭環境で使用すると、電波妨害を引
き起こすことがあります。 その場合には使用者が適切な対策を講ずるよう要求されることがありま

す 。
ＶＣＣI－Ａ

Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,0p1 scene 1,1 ^B 51 ^W^C.0
[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X! *X1&* X2)* X2#* X2! CE}

NOTE: For commands and examples of computer or device responses used in

this guide, the character “0” is used for the number zero and “O” is the capital
letter “o.”

Computer responses and directory paths that do not have variables are written in the font
shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32
C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t

SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:

From the File menu, select New.
Click the OK button.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.

aspx.

Contents

Introduction ...............................................1

About this Guide .................................................. 1

About the SMP300 Series .................................. 1

Suggested PC Requirements .............................. 3

Licensed Third-party Software ............................. 3

General Product Overview ................................... 5

Input ................................................................ 5

Encoding and Output ...................................... 5

File Storage ..................................................... 6

Control Options ............................................... 7

Recordings ...................................................... 7

Features .......................................................... 8

Installation ............................................... 13

Mounting the SMP300 Series ........................... 13

Rear Panel Overview ......................................... 13

Power Connection ......................................... 14

Control System and External Device

Connections ................................................. 14

Input Connections ......................................... 15

Output Connections ...................................... 15

SMP300 Series Rear Panel Reset ..................... 17

Front Panel Operation ............................19

Front Panel Features .......................................... 19

Layout Presets (For Composite Mode Only) ....... 21

SMP300 Series Power Up Procedure ............... 23

Front Panel Menu Operation .............................. 24

Menu Navigation ............................................ 24

Menu Overview .............................................. 24

Presets Menu ................................................ 25

Picture Control Menu ..................................... 28

Input Configuration Menu .............................. 37

Comm Settings (View and Edit) Menu ............ 45

Status Menu .................................................. 46

Front Panel Lockout (Executive Modes) ............. 47

Alarms ............................................................... 47

Web-Based User Interface ....................... 50

Overview of the Web-Based User Interface ........ 50

Web Browser Requirements .......................... 51

Turning Off Compatibility Mode ...................... 51

Web-based User Interface Help Files ................. 52

Accessing the Web-Based User Interface .......... 52

Page Overview .................................................. 52

Tabs .............................................................. 52

Pages Within Tabs ......................................... 53

Logging Out and Logging In .............................. 55

AV Controls Panel .............................................. 56

Start an AdHoc Recording ........................... 58

Recording Controls ............................................ 61

Storage Information ....................................... 62

Scheduled Events .............................................. 63

Recording Calendar Page .............................. 63

Schedule Settings .......................................... 63

Publish Settings Page .................................... 65

Configuration ..................................................... 66

Configuration Tab Features ............................ 67

Input/Output Settings .................................... 68

Image Settings............................................... 72

Encoder Settings and Layout Presets ............ 74

Users and Roles ............................................ 78

Alarms and Traps ........................................... 80

System Settings ............................................ 80

Live View Settings .......................................... 83

Advanced Features ........................................ 84

File Management ............................................... 86

Add a Network Share .................................... 87

Upload Files To and Download Files From

the SMP300 Series Using an SFTP Client .... 87

Troubleshooting ................................................. 88

Features of the Troubleshooting Tab .............. 88

Status ........................................................... 89

Logs .............................................................. 90

Alarms ........................................................... 91

Diagnostic Tools ............................................ 92

System Resets .............................................. 93

viTechnical Publications Standards and Styles • Contents

FlexOS Applications ................................. 94

About the FlexOS App - Digital I/O

Configurator .................................................... 94

Remote Communication and Control ....... 95

Connection Options ........................................... 95

RS-232 Port ...................................................... 95

Front Panel Configuration Port ........................... 96

Ethernet (LAN) Port............................................ 96

Verbose Mode ................................................... 97

Host-to-device Communications ....................... 97

SMP300 Series-initiated Messages .................. 97

Password Information ........................................ 98

Error Responses ................................................ 98

Using the Command and Response Tables ....... 98

Command and Response Tables ..................... 103

Reference Information ........................... 126

Mounting the SMP300 Series ......................... 126

Tabletop Use ............................................... 126

Furniture Mounting....................................... 126

Table or Wall Mounting ................................. 127

Rack Mounting ............................................ 127

Supported File Types, Drive Formats,

Browsers, and Browser Plugins ...................... 128

File Formats ................................................. 128

Drive Formats .............................................. 128

Browsers ..................................................... 128

Browser Plugins ........................................... 129

DataViewer ...................................................... 130

IP Addressing .................................................. 132

What is an IP Address?................................ 132

Private and Public Address Ranges ............. 132

Multicast Address Range ............................. 132

Subnet Mask ............................................... 133

Port Number ................................................ 133

Choosing an IP Address .............................. 133

Using the Ping Utility to Test

Communications ........................................ 134

Multicast IP Addressing for Multiple

SMP300 Series Installations ....................... 135

Streaming Method Overview ............................ 136

Protocols Used for Streaming .......................... 136

Multicast Streaming Method — An

Overview .................................................... 136

Unicast Streaming Method — An

Overview .................................................... 137

Streaming Playback Methods .......................... 138

Push and Pull Streaming .............................. 138

Push Stream and Pull Stream Playback

URLs .......................................................... 139

Streaming Capabilities and System

Scalability ....................................................... 140

Available Unicast Streams ............................ 140

Available Multicast Streams ......................... 141

Playing a Pull Stream Using VLC Media

Player ......................................................... 142

Playing a Push Stream Using Stream

Announcement Protocol (SAP) .................... 144

Playing a Pull Stream Using QuickTime

Media Player ............................................... 145

Estimating Storage Requirements for a

Recording ....................................................... 148

Estimating Storage per Recording Hour ....... 148

Front Panel Menu Diagrams ............................ 149

Front Panel Menu Diagrams (Record/Stream

Configuration) ................................................. 150

Glossary .......................................................... 151

Extron Warranty ..................................... 159

Technical Publications Standards and Styles • Contents vii

Introduction

This section gives an overview of the user guide and describes the SMP300 Series and its
features. Topics that are covered include:

• About this Guide

• About the SMP300 Series

• Suggested PC Requirements

• Licensed Third-party Software

• General Product Overview

About this Guide

This guide contains installation, configuration, and operating information for the SMP351,
SMP 351 3G-SDI, SMP 352, and SMP 352 3G-SDI. In this guide:

• “SMP 300 Series”, “SMP models”, or “the SMP” refer to the SMP 351,

SMP3513G-SDI, SMP 352, SMP 352 3G-SDI models.

• “Codec” refers to the H.264 / MPEG-4 AVC codec.

• “Stream” can refer to audio, video, or both that is transmitted by the SMP.

• “UI” and “Web UI” refer to the Web-based User Interface.

About the SMP300 Series

The Extron SMP 300 Series is a compact, high performance H.264 recording and streaming
processor that provides the ability to record a presentation and output an HDMI signal to a
local display, and, if needed, stream the AV content live while recording.

Six versions of the SMPmodels are available:

• SMP351 (80GB and 400 GB)

• SMP351 3G-SDI (80 GB and 400 GB)

• SMP 352 (400GB)

• SMP 352 3G-SDI (400 GB)

NOTE: The SMP models have similar front and rear panel features and function exactly

the same. The SMP3513G-SDI and SMP 352 3G-SDI supports a 3G-SDI video input.

Figure 2 on the next page shows a typical SMP300 Series application featuring a

computer input with embedded audio, an SDI camera input, and a wireless microphone for
audio. The presentation is streamed to a SMD 101 and the SMP 352 records both channels
and publishes to the Entwine EMP and the Kaltura cloud hosted service.

The SMP 351 models can be upgraded to support SMP 352 features through a LinkLicense
upgrade.

SMP 300 Series • Introduction 1

Figure 1. Typical SMP 351 Application

Figure 2. Typical SMP352 Application

SMP 300 Series • Introduction 2

Suggested PC Requirements

The suggested PC requirements to access the default web pages of the SMP are listed
below.

• Hardware

• 2.0 GHz Dual-Core processor

• Operating Systems

• Microsoft

• Web Browsers

• Google

• Mozilla

• Microsoft

NOTE: Edge does not support playback in the AV Controls Preview window at

®

Windows® XP or higher • Mac® OS® X® 10.6 or higher

®

Chrome™ version 37 or higher

®

Firefox® version 35 or higher

®

Edge

this time.

®

• Microsoft

NOTES:

• Apple

NOTE: Apple Safari is the preferred browser for an Apple-based computer

• Additionally, the device Web UI will be compliant, but not fully featured, with the

internal browser client:

• QTWeb v4.x

Licensed Third-party Software

The following table lists the licensed third-party software used by the SMPmodels.

NOTE: Licensed third-party software used by the SMPmodels is subject to change

without notice.

Licensed Third-party Software Used in the SMP 300 Series

Package License Package License

ExtJS 4 Sencha Commercial License Linux-PAM BSD-3c
alsa-lib LGPLv2.1 live555 LGPLv2.1+
alsa-utils GPLv2 lm-sensors libsensors LGPLv2.1, programs

aufs2-util GPLv2 lshw GPLv2
avahi LGPLv2.1 lsof lsof license
bstrlib BSD-3c ltrace GPLv2
busybox GPLv2 lua MIT
bzip2 bzip2 license luaexpat MIT

®

Internet Explorer® version 9 or higher (for Windows® operating systems)

• If you are using Internet Explorer, compatibility mode must be turned off.

• Internet Explorer version 11 does not support playback in the AV Controls

Preview window.

®

Safari® version 8 or higher (for Mac® OS X® operating systems)

platform, but it does not support playback in the AV Controls Preview window
at this time.

GPLv2

SMP 300 Series • Introduction 3

Licensed Third-party Software Used in the SMP 300 Series

Package License Package License

cjson MIT luasocket MIT
dbus AFLv2.1 GPLv2 luastruct MIT
e2fsprogs GPLv2, libuuid BSD-3c,

lvm2 GPLv2 LGPLv2.1
libssGPLv2, libuuid BSD-3c,
libss and libet MIT-like with
advertising clause

ethtool GPLv2 lzo GPLv2
expat MIT mtd GPLv2
fbdump GPLv2 ncurses MIT with advertising clause
fbset GPLv2 neon LGPLv2 (library), GPLv2

(manual and tests)

file BSD-2c, one file BSD-4c, one

netcat GPLv2
file BSD-3c

fontconfig fontconfig license netsnmp Various BSD-like
freetype Dual FTL/GPLv2 nmap GPLv2
gdisk GPL ntfs-3g GPLv2 LGPLv2
gnupg GPLv2 ntp ntp license
gpgme LGPLv2.1 openssh BSD
gst-plugins-base LGPLv2 plus applicable

openssl OpenSSL or SSLeay
external licenses

gst-plugins-good LGPLv2.1 plus applicable

orc BSD-2c, BSD-3c
external licenses

gstreamer LGPLv2 pcre BSD-3c
heirloom-mailx BSD-4c, Bellcore (base64),

popt MIT
OpenVision (imap_gssapi), RSA
Data Security (md5), Network
Working Group (hmac),
MPLv1.1 (nss)

i2c-tools GPLv2+, GPLv2 (py-smbus) procps GPLv2, libproc and libps

LGPLv2
ifplugd GPLv2 psmisc GPLv2
iostat GPL pv Artistic-2.0
jpeg-turbo jpeg-license (BSD-3c-like) python Python software foundation

license v2, others
kmod LGPLv2.1 qjson LGPLv2.1
libassuan LGPLv2.1 qt LGPLv2.1 with exceptions
libcgicc LGPLv2.1 qwt LGPL
libcurl ICS sdl LGPLv2.1
libdaemon LGPLv2.1 smartmontools GPLv2
libdnet BSD-3c socat GPLv2
libelf LGPLv2+ spawn-fcgi BSD-3c
libfcgi fcgi license sqlite Public domain
libffi MIT strace BSD-3c
libglib2 LGPLv2 sudo ICS BSD-3c

SMP 300 Series • Introduction 4

Licensed Third-party Software Used in the SMP 300 Series

Package License Package License

libgpg-error LGPLv2.1 sysstat GPLv2
libmpeg2 GPLv2 tcpdump BSD-3c
libogg BSD-3c tiff tiff license
libpcap BSD-3c tzdata Public domain
libpng libpng license udev GPLv2
librsync LGPLv2.1 usbutils GPLv2
libssh2 BSD util-linux GPLv2, BSD-4c, libblkid and

libungif MIT vsftpd GPLv2
libusb LGPLv2.1 xinetd xinetd license
libv4l GPLv2 zlib zlib license
lighttpd BSD-3c

General Product Overview

Input

The SMP 300 Series can accept up to three HDMI inputs and one component or
composite video input. The SMP 351 3G-SDI and SMP 352 3G-SDI are identical to
the SMP 351 and SMP 352 except that they include the 3G/HD/SDI input (input 5). Both
models accept digital audio embedded on HDMI signals or analog audio input via captive
screw connectors.

• Input 1 (HDMI) and input 2 (HDMI) are grouped as channel A.

• Input 3 (component or composite video), input 4 (HDMI), and optional input 5

Encoding and Output

• One video and one audio input can be selected and active per input channel.

The SMP models support multiple simultaneous stream encoders. Additionally, the
SMP352 supports Channel A and Channel B archive streaming. Each can have a different
resolution, frame rate, bitrate, and independent streaming protocol methods. The output
defaults to both record and stream the selected input.

• Archive (Channel A and Channel B in Dual Channel mode) — Highest quality for both

• Confidence — For streaming only (default: Pull, unicast RTP/UDP).

In composite mode, signals from the two input channels, a background image, and
metadata (descriptive information about data content) are combined in a user-configurable
layout and encoded into streams. The SMP300 Series has two encoding types (see the

Encoder Settings and Layout Presets on page74). The SMP can encode on archive

encoding mode for high quality streams (for recording and optional live streaming), and on
Confidence encoding mode for lower resolution streams (for preview within its embedded
web pages and optional live streaming). The video output can be scaled and its aspect
ratio modified. The SMP300 Series also outputs high quality encoded HDMI video with
embedded audio on a single output for display on any HDMI display, supporting resolutions
up to 1920x1080 at 60 Hz.

libmount LGPLv2.1, libuuid

BSD-3c

(3G/HD/SDI) are grouped as channel B.

recording and streaming.

• Channel A default: Pull, unicast RTP/UDP

• Channel B default: Not enabled

SMP 300 Series • Introduction 5

Inputs Outputs

SMP 300 Series

1: HDMI/DVI
2: HDMI/DVI

Channel

A

Frame rate

conversion

HDMI/DVI
rear panel
local output

HDMI Loop­through
(unprocessed)

Channel

B

3: Analog

component
video (YUVp,
YUVi) or
composite video

4: HDMI/DVI

5: 3G/SDI/HD-SDI

(optional)

Background

PNG le

(internal

storage)

= Recorded le upload (if set up)
= Optional streamed output

1

Archive encoding produces:

• one composite stream for SMP 351 models

• two (dual) streams or one composite stream
for SMP 352 models and for SMP 351
models with LinkLicense.

Deinter-

lacing,

scaling,

rasterizing,

blending

Archive

encoding

Confidence

encoding

Control

+12 V

power

signals

RECORD

USB STORAGE

MARK

1

Recording

les

Internal
storage

Data /

recording

External

and

USB

/or

drive

(front or
rear port,
or RCP

101)

LAN
port

2

For automatic uploading,

set a default destination (Extron
Entwine EMP system, Extron
SCM system, Kaltura system,
Opencast system, or an FTP,
SFTP, or CIFS server location)
to which to publish recordings
(Scheduled Events > Publish
Settings).

Automatic2

upload of
recording

network

AV

Controls

panel

preview

to a

drive

TCP/IP

Network

Streamed

condence

output

Streamed

archive

output

RCP 101

Figure 3. SMP300 Series Block Diagram

File Storage

Internal storage is available for storing background image files and storing recordings to
be uploaded to a file server. Some models have 80 GB internal, solid state storage, other
models have 400 GB internal, solid state storage. You can view the total storage size for
your model in the storage information table found on the Recording Controls embedded
web page (see Storage Information in the help file) or by checking the part number
(Configuration > System Settings > Unit Identification). From the front
panel of the device, use the STATUS menu (see Status Menu on page46) and scroll
down to the Drive Space sub-menu to determine the total drive space and remaining
space.

Two USB ports (one on the front panel, one on the rear panel) provide a connection for
portable, user-provided USB drives for storing recordings. The optional RCP 101 also has a
USB port to connect a user-provided USB drive for storing recordings.

If the unit is connected to a LAN (see Add a Network Share on page87), background
image files provided by a user can be uploaded to the SMP or imported from a network
attached storage drive. To use background images in composite mode, the files must reside
in internal storage.

SMP 300 Series • Introduction 6

Control Options

The SMP300 Series can be controlled using the following:

• Front panel menus and controls

• Simple Instruction Set (SIS) commands sent over Ethernet via the LAN connection, over

• Ethernet connection and the SMP 300 Series embedded web pages or SIS commands.

• USB mouse and keyboard ports provide for direct connection of a keyboard and

• Four digital I/O ports can be configured (using a FlexOS application) as digital inputs

• The optional Extron RCP 101 remote control panel connected through either the

Recordings

The core function of the SMP300 Series is to create recording files from connected audio
and video input sources.

Start a recording

Recordings are initiated in one of several ways:

• Unscheduled (adhoc) recordings — Require manual configuration. To use this

RS-232 via the rear panel Remote captive screw connector, or over USB via the front
panel Config port.

mouse to permit the use of an internal browser client. This allows limited web page
configuration of the network settings for the device.

to receive status from other devices like pushbutton controls and projector lifts.
Alternatively, they can be configured as digital outputs to drive LEDs or devices that
accept a TTL input signal for local device control.

keyboard or mouse port of the rear panel.

method, perform one of the following:

• Press the Record ( ) button on the front panel of the SMP300 Series or

RCP101 remote control panel

• Click the Record ( ) button in the AV Controls panel of the SMP300 Series

embedded web pages (see Start an AdHoc Recording on page58) and set
the options in the Start an Adhoc Recording window

• Tap a control button on a configured touchpanel (such a an Extron RCP 101 or

TLP Pro Series touchpanel with a custom script).

• Scheduled recordings — Start automatically at the date and time specified in a

calendar schedule. Schedules can be imported on a one-time basis, on a periodic basis
(updated on a fixed interval), or on an ongoing basis (using a compatible scheduling
server such as Opencast or Microsoft Exchange) (see System Settings on page80
for details on how to set up recording schedules).

Make a recording

The SMP300 Series creates recordings by:

• Composite Mode — Scaling and arranging the content from one or both AV input

channel A and channel B and the optional background .png file as defined by the
selected layout preset (see Troubleshooting on page88)

• Dual Mode — Scaling channel A and channel B in full screen with no background and

no metadata.

SMP 300 Series • Introduction 7

• Encoding the content into up to three encoding streams (two encoding streams [archive

and confidence] in composite mode, 3 encoding stream [ChA archive, ChB Archive and
Confidence] in dual channel mode. See Encoder Settings and Layout Presets on
page74).

• SMP 351 models encode the content and layout into two encoding streams, archive

and confidence.

• SMP 352 models and SMP 351 models with LinkLicense encode the content and

layout into three encoder streams that include archive channel A, archive channel B,
and confidence.

• Creating a set of files — one or more .m4v or .mp4 files and other files containing

metadata, thumbnail images, and optional chapter markers. These files are stored either
within the unit (the internal, default location), or on an optional USB drive (see Encoder

Settings and Layout Presets on page74 for instructions on how to set the default

recording storage location).

The SMP300 Series creates a set of the same types of files for every recording, regardless
of how a recording is initiated. Default file names are specified within the System
Settings page (see Setting the Default Recording Media on page82 for details).

Output and share recordings

Recording files can be saved in the SMP300 Series internal memory and on an optional
connected USB drive. Recordings stored internally (not on a USB drive) can also be
automatically uploaded to a network server folder.

NOTES:

• When integrated with an Opencast and Entwine, Kaltura, or Extron SCM server,

both adhoc and scheduled recordings are automatically uploaded to the server
location defined during the scheduling setup.

• To upload recordings for other scheduling or integration methods, specify a

publishing destination during system setup (FTP, SFTP, or CIFS/Windows Net Share
server folder).

Uploading recordings to a server allows you to archive or share files with others who are
authorized to access that folder or to use tools such as Extron Streaming Content Manager
(SCM) and Entwine EMP. Streaming Content Manager checks the designated network
server locations for new recordings, packages SMP300 Series recording files with a player
application (Extron Media Player) and additional information, and automatically distributes
recording packages to event presenters via a secure web page interface.

Entwine EMP is a tightly-integrated end-to-end software solution that facilitates the capture,
management, and playback of media files from meetings, lectures, and other live events.
Current, previously recorded, or archived media files can be added to Entwine EMP, making
everything accessible from a single point. Entwine EMP ensures recordings with metadata
are packaged for playback within the player environment.

Features

• Process two high resolution AV signals from up to five available inputs — Sizes

and positions two AV source signals in layouts that maximize the viewing experience.

• Stream and record simultaneously — Use the SMP300 Series to document

presentations and extend live streaming to overflow rooms or media servers. AV and IT
staff can also view streaming in low resolution for support functions.

SMP 300 Series • Introduction 8

• High quality scaling with flexible two-window management (For composite mode

only) — Display one or two high resolution sources in various window arrangements,
including picture-in-picture and picture-by-picture arrangements for optimal
interpretation.

• Record to internal and USB storage simultaneously (For composite mode only)

— Enable dual recording from the embedded web pages, and the SMP 300 Series
can save a copy of the recording to the internal SSD drive and an identical copy to the
selected USB storage drive.

• Produces MP4 media files that are compatible with virtually any media player

— Use recordings produced by the SMP300 Series directly with any software media
player, computer, or mobile device.

• Flexible I/O ports for advanced AV system management — Install Extron FlexOS

applications onto the SMP300 Series that interface with control ports and automate
system operation.

• License-free operation contributes to a low cost of ownership — With no

licensing or support fees, the SMP300 Series is a cost effective solution for AV
streaming and recording.

• Save recordings to internal solid state drive, external USB storage, or a defined

network storage directory — Recordings can be saved to pre-defined locations most
convenient to users.

• Stream concurrently at three resolutions and bit rates — High resolutions and

high bit rates deliver superior quality images for overflow applications and lower bit rates
and resolutions are more efficient for streaming distribution and confidence viewing
applications.

• SMP 351 models have two encoding streams, archive and confidence.

• SMP 352 models and SMP 351 models with LinkLicense have three resolutions

and bit rates, archive channel A, archive channel B, and confidence.

• Chapter and event marking with thumbnails viewable in Extron Media Player —

Chapters or events can be marked, and JPEG image thumbnails are produced that
promote efficient searching and scanning from the Extron Media Player (EMP).

• Record at 480p, 720p, 1080p, 1024x768, 1280x1024, or custom resolution —

Use standard video resolutions or computer resolutions and user-defined custom rates
based on content or viewing requirements.

• Stream at resolutions from 512x288 to 1080p/30 — High resolutions deliver

superior quality images for overflow applications and lower resolutions are more efficient
for streaming distribution and confidence viewing applications.

• HDMI, component, composite, and optional 3G-SDI input — Provides

compatibility with common AV signal formats at resolutions up to 1920x1200 including
1080p/60. The SMP351 3G-SDI and SMP 352 3G-SDI models offers an additional
3G-SDI input connection.

• Easy to configure and operate from the front panel or external control system

— Ensures that presentations will be streamed and recorded and valuable information
will be documented and repurposed.

• Window layout presets simplify control — Sixteen standard and customized source

layouts are available to be recalled quickly from the front panel or an external control
system in composite mode.

• Internal Solid State Storage — Save recorded data to reliable, internal storage,

before transferring it to external destinations. For the 400 GB version, up to eighty hours
of material can be saved to internal storage using archive quality media encoded at
10Mbps.

SMP 300 Series • Introduction 9

• Define specific storage destinations for recorded data — Configure the SMP300

Series to save recordings to specific storage directories based on the user environment
or application requirements.

• Manage AV recordings using Extron Streaming Content Manager — SCM

prepares recording packages that offer an enhanced playback experience from
the Extron Media Player. SCM manages users and groups, and transfers recording
packages to a rights-managed storage directory.

• Manage AV recordings using Entwine EMP (Enterprise Media Platform) — Ensures

recordings with metadata are packaged for playback within the player environment.

• HDCP-compliant input and output signal management — Encrypted signals

can be viewed on compliant displays connected to the SMP300 Series loop through,
but cannot be streamed or recorded. A green signal is presented at non-compliant
destinations.

• HDMI output with audio — Presents a preview of the blended source layout, which

is only available in composite mode, that is recorded or streamed with mixed, HDMI­embedded stereo audio. Mixed analog stereo audio is also available.

• HDMI-embedded stereo audio or analog stereo input and output signal support

— Digital and analog audio signals are supported on the input channels and the output
channel.

• Audio mixing and DSP functionality — Produces a quality audio experience without

requiring the use of external mixing and DSP equipment.

• DSP functions enabled by LinkLicense — Includes advanced audio DSP features,

such as level control, filtering, and dynamics, and streaming presets that increase
functionality and provide a simplified workflow

• Directly compatible with Opencast Server — Integrate scheduling and publishing of

recorded media directly to the Opencast open source content management system.

• Directly compatible with Kaltura — Integrate publishing of recorded media directly

to Kaltura Management Console.

• Compatible with third party content management systems — Manually upload

recordings to systems such as iTunes-U, Blackboard LMS, SharePoint, CaptionSync,
YouTube, Moodle, and RSS feed.

• Schedule recordings using iCalendar — Configure recording schedules on the

SMP300 Series by importing iCalendar files manually or automatically.

• Uploadable Extron FlexOS applications — Upload applications that use the four

digital I/O ports to control and manage devices used in the AV presentation environment
for recording or streaming applications.

• RS-232, Ethernet, and digital I/O control ports — Interface with control systems,

sensors, or external devices used in the AV presentation environment.

• Supports source resolutions up to 1920x1200, including HDTV 1080p/60 — The

SMP300 Series supports a wide range of input resolutions, from standard definition up
to the resolutions commonly used for computer video and HDTV.

• Standards-based H.264/MPEG-4 AVC video compression — The SMP300 Series

supports use of the Baseline, Main, or High Profiles at Levels 4.x, or 3.x providing the
ability to optimize video coding for use with various types of applications and decoding
devices.

• Channel A buffered input loop-through — Channel A input connectors include a

buffered loop-through, for easy integration into new or legacy systems without the need
for additional AV equipment such as distribution amplifiers.

SMP 300 Series • Introduction 10

• Auto-Image setup — When activated, the unit automatically analyzes the incoming

video signal and then automatically adjusts sizing, centering, and filtering to optimize
image quality. This can save time and effort in fine tuning displayed images.

• Recording layout presets simplify control (Composite mode only)— The SMP300

Series provides 16 standard or customizable presets that specify the size and
positioning of AV sources and metadata, simplifying management and selection of
layouts from the front panel or an external control system.

• Encoding presets for quick recall of specific compression settings — The

SMP300 Series provides 32 standard or customizable presets for saving specific
encoding settings such as H.264 profile, resolution, GOP (group of pictures) length, and
bit rate session management configurations. Users can quickly switch between these
presets to support different applications.

• Push and pull streaming session management — The flexibility to apply push and

pull streaming session management makes the SMP300 Series compatible with a
variety of H.264 devices and streaming applications.

• Pull streaming transport protocols — RTP, RTSP interleaved, and HTTP tunneled

streaming transport protocols may be applied, based on various network conditions or
to aid in firewall navigation.

• Push streaming transport protocols — Native RTP and MPEG-2 Transport

Streams (TS) may be applied in unicast or multicast streaming applications. TS may be
transported using UDP or RTP based on network conditions.

• RTMP streaming protocol supports popular third party hosting services —

Supports RTMP push streaming with stream name or key, and user authentication for
services like YouTube Live, Wowza Streaming Cloud, Facebook Live, Ustream, and
more.

• Session Announcement Protocol (SAP) and Session Description Protocol (SDP)

— SAP and SDP protocols simplify identification of AV source streams in unicast or
multicast push streaming applications.

• Adjustable recording and streaming bit rates — Select video bit rates from

200Kbps to 10 Mbps for video and audio bit rates from 80 Kbps to 320 Kbps based
on the viewing application, storage, streaming or network conditions.

• Clean switching — Switching has a clean transition between sources. Distractions

such as visual jumps, glitches, and distortion commonly experienced when switching
between computer and video sources will not be experienced when using the SMP300
Series.

• Recording metadata — Metadata can be assigned to make indexing and searching of

recordings simple including: Title, Presenter, Subject, Description, Publisher, Contributor,
and Date.

• Metadata text overlay (Composite mode only) — Data concerning the recording

can be presented and clearly identified on recording layouts with AV sources and a
background image.

• Uploadable background image files (Composite mode only) — Upload PNG image

files at resolutions up to 1920x1080 to identify organizational or event information.
Background image can be applied in composite mode only.

• On-screen display information (Composite mode only) — Present device information

and status on source images to aid in troubleshooting and fault finding activities.

• On-screen display video time reference (Composite mode only) — Text displaying a

time reference (HH:MM:SS Format) can be presented within the onscreen display in the
top left corner of the output signal.

SMP 300 Series • Introduction 11

• System workflow alarms — Notify monitoring systems or support staff if disk space

is low, encrypted signals are detected, AV signal errors occur, or other error conditions
exist.

• Alarm reporting — Automate communication with monitoring systems or support staff

using e-mail via Simple Mail Transfer Protocol.

• Includes LockIt HDMI cable lacing brackets.

• Rack-mountable 1U, full rack width metal enclosure.

• Internal universal power supply — The 100-240 VAC, 50-60 Hz, international power

supply provides worldwide power compatibility.

SMP 300 Series • Introduction 12

Installation

100-240V 0.8A MAX

5

USB STORAG

3

/

5

3G/HD/S

O

R

L

R

U

U

S

C
S

C

B

OUTPUTS

S

s

2

G

MOUSE /

K

D

LM

PQNO

This section provides information on:

• Mounting the SMP300 Series

• Rear Panel Overview

• SMP300 Series Rear Panel Reset

Mounting the SMP300 Series

The SMP300 Series models are housed in a 1U high, full rack width metal enclosure that
can sit on a table with the provided rubber feet or can be mounted using the attached
rack mounts. Select a suitable mounting location (see Mounting the SMP300 Series on
page126), then choose an appropriate mounting option. Before connecting the SMP300
Series, turn off all devices that are to be connected.

Make all external device connections to the SMP models before applying power.

Rear Panel Overview

ABCDEFGH

100-240V 0.8A MAX

50-60 Hz

0-60 Hz

USB STORAGE

MOUSE /

KEYBOARD

EYBOAR

1

DIGITAL I/O

REMOTE

E

1234G

Tx Rx

RS-232

G

E

2

H A

-
T

INPUTS-CH A

NP

Figure 4. SMP300 Series Rear Panel (SMP351 3G-SDI shown)

100-240 VAC IEC connector for power input

A

USB type A receptacle for external storage device

B

(2) USB type A receptacles for mouse and keyboard, or

C

remote control RCP 101

3.5 mm, 5-pole captive screw connector for digital I/O

D

3.5 mm, 3-pole captive screw connector for Simple

E

Instruction Set (SIS™) control over RS-232

HDMI inputs 1 and 2

F

3.5 mm, 5-pole captive screw connector for channel A

G

analog stereo audio input

HDMI

LOOP THRU

1

2

P THR

J

K

L

M

N

O

P

JK

I

RESET

SMP 300 Series

MP 300 Serie

LAN

AUDIO

AUDI

LR

LR

INPUTS-CH B

3

H

-

NPUT

B-Y

-Y

R-Y VID

-

5

3G/HD/SDI

DI

4

AUDIOLR

HDMI

/Y

Y

OUTPUTS

AUDIOLR

HDMI

(Optional input 5) 3G/HD/SDI input card

(SMP 351 3G-SDI and SMP 352 3G-SDI only)

3.5 mm, 5-pole captive screw connector for channel B

analog stereo audio input

HDMI loop thru from input 1 or 2

3.5 mm, 5-pole captive screw connector for channel A

analog stereo audio loop output

HDMI preview output

3.5 mm, 5-pole captive screw connector for analog stereo

audio output

Reset button and LED

3 BNC connectors for component or composite video

H

RJ-45 Ethernet connector for LAN connection

Q

input 3

HDMI input 4

I

SMP 300 Series • Installation 13

Power Connection

100-240 VAC power input – Connect the provided IEC cord. Verify the front panel

A

buttons and LCD illuminate (see Front Panel Features on page19).

Control System and External Device Connections

The SMP300 Series can be configured and controlled from the Remote RS-232 port (see

figure 4, E on the previous page) or the front panel USB mini-B Config port (see
figure 8, B page19) using SIS commands and DataViewer via Telnet port 23. A

standard web browser can be used for control and configuration from the LAN port.
Because the LAN port must be connected for streaming output, Extron recommends using
it for configuration, remote control, and firmware upgrades.

USB storage device – You can attach an optional external USB storage device to the

B

front or rear USB ports to save recorded files. The storage device can be any standard
external hard drive or USB flash drive formatted with a compatible file system.

NOTE: The SMP300 Series can detect and record to USB storage devices using

FAT32, VFAT long file name extensions, EXT2, EXT3, EXT4 file systems, or NTFS­formatted storage volumes.

USB keyboard and mouse, or RCP 101 – Connect a keyboard and mouse to the

C

two USB typeA ports. With a keyboard and mouse connected, the user can toggle
<CTL+ALT+S> the HDMI output (see figure 8 on page19) between the standard
preview output and the internal browser view.

Digital I/O – Connect to the four 3.5 mm, 5-pole captive screw connectors to provide

D

user-defined digital inputs or outputs (see About the FlexOS App - Digital I/O

Configurator on page94).

Remote — To control the SMP300 Series using SIS commands over RS-232, connect

E

the host RS-232 cable to the rear panel (see figure 13 on page24) with a 3-pole
captive screw connector for bi-directional (±5V) serial host control. The default protocol
for this port is as follows:

• 9600 baud

• no parity

• 8 data bits

• 1 stop bit

• no flow control (handshaking).

Reset button and LED — Press the reset button to reset the SMP300 Series. There

P

are several reset modes to return to user-defined configuration settings or to return
all settings back to factory defaults. The LED indicates the desired reset mode, and
provides the reset status during the reset operation (see SMP300 Series Rear Panel

Reset starting on page17).

RJ-45 Ethernet connector (LAN) — Use a standard Ethernet cable to connect to a

Q

network. The default network settings are:

IP Address:
Subnet Mask:
Default Gateway:
DHCP: OFF

NOTE: To connect the SMP300 Series directly to a computer Ethernet port, use a

crossover Ethernet cable (Connection Options on page95).

192.168.254.254

255.255.0.0

0.0.0.0

SMP 300 Series • Installation 14

Input Connections

Do not tin the wires!

Slee

Do not tin the wires!

Sleeve(s)

The audio and video inputs are grouped into channel A and channel B.

• Channel A analog audio input can be selected for video inputs 1 or 2 (F).

• Channel B analog audio can be selected for video inputs 3 (H), 4 (I), or 5 (J).

HDMI input (1 and 2) – Connect an HDMI (or DVI with suitable adapter) source device

F

to input 1 and input 2.

NOTE: Channel A (inputs 1 and 2) is optimized for full range sources such as PCs.

Channel A analog audio input – Connect a balanced or unbalanced stereo line level

G

audio device to this 5-pole, 3.5 mm captive screw connector. Channel A audio can be
selected for output with HDMI inputs 1 and 2 instead of the embedded audio. Wire the
connector as shown in figure 5.

When using a video source with adjustable quantization range on these inputs,
select "Full Range" for the most accurate video reproduction.

Tip
Ring
ve(s)

Tip
Ring

Left

Right

Tip

Sleeve

Tip

Sleeve

Left

Right

Unbalanced Stereo InputBalanced Stereo Input

(high impedance)(high impedance)

Figure 5. Audio Input Captive Screw Connector Wiring

Analog video input 3 – Connect component video to the three BNC connectors (B-Y,

H

R-Y, VID/Y). Connect a composite video signal to the VID/Y BNC connector.

HDMI input 4 – Connect an HDMI (or DVI with suitable adapter) source device to

I

input4.

Serial digital video input 5 (SMP 351 3G-SDI and SMP 352 3G-SDI only) –

J

Connect a 3G/HD/SDI video signal to this BNC connector.

Channel B analog and 3G-SDI audio input – Connect a balanced or unbalanced

K

stereo line level audio device to this 5-pole, 3.5mm captive screw connector. Channel
B audio can be selected from either the HDMI embedded audio, ChB analog audio, or
the audio can be set to Off. Wire the connector as shown in figure 5.

Output Connections

HDMI loop-thru output – Connect an HDMI (or DVI with suitable adapter) display

L

device to the HDMI Loop Thru connector to view the selected input 1 or input 2.

Audio loop output – Connect a balanced or unbalanced stereo line level audio device

M

to this 5-pole, 3.5 mm captive screw connector (see figure 4, M on page13). Wire
the connector as shown in figure 5. Audio is always from audio input G.

ATTENTION:

• For unbalanced audio, connect the sleeves to the ground contact. DO NOT

connect the sleeves to the negative (–) contacts.

• Pour l’audio asymétrique connectez les manchons au contact au sol. Ne PAS

connecter les manchons aux contacts négatifs (–).

Tip

Ring

Tip

Ring

Left

Right

Balanced Audio Output Unbalanced Audio Output

Tip

NO Ground Here

Sleeve(s)

Tip

NO Ground Here

Figure 6. Audio Output Captive Screw Connector Wiring

SMP 300 Series • Installation 15

Left

Right

ATTENTION:

• The length of the exposed wires in the stripping process is important. The ideal

length is 3/16 inch (5 mm). If longer, the exposed wires may touch, causing a
short circuit between them. If shorter, the wires can be easily pulled out even if
tightly fastened by the captive screws.

• La longueur des câbles exposés est importante lorsque l’on entreprend de les

dénuder. La longueur idéale est de 5mm (3/16inches). S’ils sont un peu plus
longs, les câbles exposés pourraient se toucher et provoquer un court circuit.
S’ils sont un peu plus courts, ils pourraient sortir, même s’ils sont attachés par
les vis captives.

• Do not tin the wires. Tinned wires are not as secure in the captive screw

terminals and could pull out.

• Ne pas étamer les câbles. Les câbles étamés ne sont pas aussi bien fixés dans

les terminaisons des à vis captives et pourraient sortir.

HDMI preview output – Connect an HDMI (or DVI with suitable adapter) display

N

device to this HDMI output connector. Using an attached USB keyboard and mouse,
the Preview Output can be switched between a preview of the recorded content and an
internal browser client.

Analog Audio output – Connect a balanced or unbalanced stereo line level audio

O

device to this 5-pole 3.5 mm captive screw connector (see figure 6 on the previous
page) for select audio output. Wire the connector as shown in figure 6.

The audio output depends both on the input selection and if the embedded audio or
analog audio is selected for that input (see Audio Select on page40). Audio output
is selected from channel A, from channel B, or a mix of both channel A and channel B.
For SMP 352 and SMP 351 with LinkLicense, when dual mono is enabled, audio output
is selected from channel B dual mono or a mix of both channel A and channel B dual
mono.

NOTE: The default audio channel is channel A and channel B. When dual mode is

enabled, the default output is channel A and channel B dual mono.

SMP 300 Series • Installation 16

SMP300 Series Rear Panel Reset

The Reset button on the rear panel of the SMP300 Series (see figure 4 on page13)
returns the SMP300 Series to various modes of operation. There are three unit reset modes
(numbered 1, 4, and 5) that are initiated from the rear panel reset button. To select different
reset modes, use a pointed stylus or small screwdriver to press and hold the Reset button
while the SMP300 Series is powered or press and hold the Reset button while applying
power to the SMP300 Series.

NOTES:

• The reset modes listed in the table on the next page close all open IP and Telnet

connections and all sockets.

• Each reset mode is a separate reset (not a continuation from mode 1 to mode 5).

• Reset modes 2 and 3 are not available for the SMP300 Series.

• The SMP300 Series can also be reset using the Web-based User Interface (see

System Resets on page93).

• For information on resetting the SMP300 Series using SIS commands (see Resets

on page104).

• Further details comparing the reset modes and detailing affected configuration

settings and user content are available in the Input Connections on page15.

ATTENTION:

• Review the reset modes carefully. Some reset modes delete all user loaded content

and revert the device to default configuration.

• Étudier de près les différents modes de réinitialisation. Certains modes de

réinitialisation suppriment la totalité du contenu chargé de l’utilisateur et remettent
l’appareil en mode de configuration par défaut.

See the following for a summary of the reset modes.

Mode 1

Press and hold
the Reset button.

Mode 4

Press and hold
for 6 seconds.

Mode 5

Press and hold
for 9 seconds.

RESET RESET

RESET RESET

RESET

Apply power

to the SMP 300 Series.

Reset LED flashes twice.

Reset LED flashes three
times.

RESET

Release, then immediately
press and release again.
Reset LED flashes, then goes off.

RESET

Release, then immediately
press and release again.
Reset LED flashes, then goes off.

RESET

Release Reset button.

Figure 7. Resetting the SMP300 Series

SMP 300 Series • Installation 17

SMP 300 Series Reset Modes

Mode Activation Result Purpose and Notes

1 Hold in the recessed rear

panel Reset button while
applying power to the unit.

The SMP300 Series reverts to the
factory default firmware for a single
power cycle.

Use mode 1 to revert to
the factory default firmware
for a single power cycle if
incompatibility issues arise
with user-loaded firmware.
All user files and settings are
maintained.

Factory Firmware

NOTE: Do not operate with the default firmware loaded by a

mode1 reset. Use it only to load the most current firmware to
the device.

4

Hold in the Reset button
until the Reset LED blinks
twice (once at 3 seconds,
again at 6 seconds). Then,
release and press the
Reset button again within 1
second*.

• Sets port mapping back to factory

default.

• Sets the IP address back to

factory default (192.168.254.254).

• Sets the subnet mask address

back to the factory default
(255.255.0.0).

Mode 4 is used to set
IP address information using
ARP and the MAC address.

"Resetting IP Settings"
appears on a connected
display.

• Sets the gateway IP address to

the factory default (0.0.0.0).

• Turns DHCP off.

Reset All IP Settings

• The Reset LED on the rear panel

of the unit flashes four times in
succession.

5

Hold in the Reset button
until the Reset LED blinks
three times (once at 3
seconds, again at 6 seconds,
again at 9 seconds). Then,
release and press the
Reset button again within 1
second*.

Reset to Factory Defaults

Performs a complete reset to factory
defaults (except the firmware).

• Does everything mode 4 does.

• Clears port configurations.

• Resets all IP options.

Clears all user settings.

• Clears all files from the unit.

• The Reset LED on the rear panel

of the unit flashes four times in
succession.

Mode 5 is useful to start over
with default configuration and
uploading, and also to replace
events.

"Resetting SMP300 Series"
appears on a connected
display.

Mode 5 is equivalent to
SIS command ZQQQ (see

Absolute reset SIS command

page104).

NOTE: * = For modes 4 and 5, nothing happens if the momentary press does not occur within 1 second.

SMP 300 Series • Installation 18

Front Panel Operation

This section of the manual discusses the operation of the SMP300 Series from the front
panel.

Topics covered include:

• Front Panel Features

• Layout Presets (For Composite Mode Only)

• SMP300 Series Power Up Procedure

• Front Panel Menu Operation

• Front Panel Lockout (Executive Modes)

• Alarms

Front Panel Features

BBCCDDEEFFGGHHIIJJAA

Extron

USB STORAGE

CHANNEL A

CHANNEL B

CONFIG

2

1

4

3

5

AUDIO

LAYOUT

LR

PRESET

SWAPSWAP NEXT

MENU

NEXTMARK

ADJUST

I/O

1
2
3
4

SMP 300 Series

PRESENTATION CAPTURE RECORDER

Figure 8. SMP300 Series Front Panel

Type A USB connector and activity LED for

A

external storage

USB mini B connector for configuration

B

Input buttons for source selection

C

Record controls with LED indicators

D

Audio level indicators

E

USB storage port and activity LED – Connect a USB compatible media device to

A

this port. The green LED blinks during both reading and writing of data. The storage
device can be any standard external hard drive or USB flash drive formatted with a
compatible file system.

NOTE: The SMP300 Series can detect and record to USB storage devices using

FAT32, VFAT long file name extensions, EXT2, EXT3, EXT4 file systems, or NTFS­formatted storage volumes.

ATTENTION:

• Disconnecting a USB device while recording to it may result in corrupt or lost

data.

• Déconnecter un périphérique USB alors qu’un enregistrement y est effectué,

peut engendrer une altération ou une perte de données.

Layout Preset and Swap buttons

F

Menu display

G

Menu Navigation buttons (MENU and NEXT)

H

Adjust knobs (left [ and right {)

I

I/O display LEDs

J

SMP 300 Series • Front Panel Operations 19

Config port — Connect a control device to this port with a USB mini-B cable (not

B

supplied). Use this port to send SIS commands to the SMP300 Series for device
configuration and control (see Remote Communication and Control starting on
page95).

Input selection — Press these buttons to select inputs associated with the rear panel

C

input connections.

• Channel A – Press the corresponding button to select HDMI input 1 or 2. If analog

audio (instead of embedded audio) is selected for an input, Channel A analog audio
is output with the video.

• Channel B – Press the corresponding button to select composite/component

input3, HDMI input 4, and (optional) SDI input 5. If analog audio is selected for
input 4, Channel B analog audio is output with the selected video input.

The currently selected Channel A input button and currently selected Channel B input
button light solid amber.

NOTE: Input 5 lights only when the optional SDI input card is installed and the input

is selected.

Record controls with LED indicators – Press the Record, Stop, Pause, and

D

Mark buttons to perform the operation. The buttons light to indicate the current state of
record operation.

• Record – Press to record the selected inputs. The record button lights solid

red during active recording.

• Stop – Press to stop the active recording. When pressed during a recording,

the stop button blinks green while the recorded file is being finalized, then lights
solid green when the file is finalized.

• Pause – Press to pause recording. When pressed, the Pause button blinks

green to indicate recording is paused. Press Record or press Pause again to
resume recording, or press Stop to halt the recording.

• Mark – Press

MARK

to place a chapter marker in the recorded file. When pressed
during recording, the button illuminates green momentarily to indicate a chapter
marker is inserted. The button also illuminates when JPEG thumbnails are
automatically created at a fixed interval (default: 1 minute).

Audio level indicators – Two stacks of eight green LEDs track the audio level of the

E

left and right audio channels from -60 dBFS (one LED) to 0 dBFS (eight LEDs). The
LEDs indicate both signal presence and active input signal levels.

• Input Configuration Mode – When input gain is adjusted, the meters display the

currently selected input left and right channel audio levels to assist setting audio
gain (see Audio level starting on page41).

• Normal Mode – The meters display the left and right encoder input levels

measured after all audio input adjustments are applied and audio sources are
blended/merged (if applicable).

Layout Preset (For composite mode only) and Swap – Press LAYOUT PRESET to

F

select one of the 16 capture presets (see Layout Presets (For Composite Mode

Only) on the next page. The button illuminates green. Use the ADJUST knobs (I) to

select the desired output layout. Press NEXT (H) to activate it.
Press SWAP to switch Channel A and B inputs between the two layout windows. The

button illuminates green for 1 second to indicate the input swap.

SMP 300 Series • Front Panel Operations 20

Menu display – Displays configuration menus and status information. Use the MENU

SMP 300 Series

PRESENTATION CAPTURE RECORDER

I/O

1
2
3
4

HIIJJAA

G

and NEXT buttons (H) and ADJUST knobs (I) to navigate the menu. During normal
operation, a default display cycle is presented (see SMP300 Series Power Up

Procedure on page23). If there is an active alarm (see Alarms on page47), it is

listed instead.

Menu Navigation (MENU and NEXT) – Lights amber (unless menu lockout is

H

enabled). Press to access and navigate the configuration and control menus and
submenus.

NOTE: The menu button blinks red when there is an active alarm (see Alarms on

page47).

MENU — Use this button to enter and move through the main menu system.
NEXT — Use this button to step through the submenus of the selected menu.

Adjust knobs (left [ and right {) – Rotate these controls to scroll through menus

I

and to make adjustments within a menu or submenu.

NOTE: The buttons and controls on the SMP300 Series can be locked so that

configuration using the front panel is not possible (see Front Panel Lockout

(Executive Modes) on page47).

I/O display – A stack of four green LEDs that correspond to the four digital I/O

J

connections on the rear panel (see figure 4 on page13). Each LED indicates the
on or off status of the corresponding ports which can be configured as digital input or
digital output (see About the FlexOS App - Digital I/O Configurator on page94).

Layout Presets (For Composite Mode Only)

Layout presets define which inputs are selected and where they are placed on the output
screen. There are 12 preconfigured and 4 user presets for custom layout configurations.

FGGH

LAYOUT
PRESET

SWAPSWAP NEXT

Figure 9. Front Panel Layout Preset and Swap (F)

The two input channels, A and B, are determined by direct selection from the front panel.
To select 1 of the 12 preconfigured layout presets:

1. Select input 1 or 2 for channel A and input 3, 4, or 5 for channel B (see Front Panel

Features on page19).

2. Press LAYOUT PRESET (F) to open the menu on the front panel display (G).

3. Use either ADJUST knob (I) to cycle through the presets. When the desired layout

name appears on the output display, stop.

MENU

NEXT

ADJUST

SMP 300 Series • Front Panel Operations 21

PBP Upper Left <1>

PbP 25%, main window 75%

PBP Mid Right <4>

Side by Side <7>

Fullscreen B <10>

Ch. B

16:9

METADATA
METADATA

PBP Upper Right <2>

PbP 25%, main window 75%

Ch. A

16:9

PBP Mid Left <3>

PbP 25%, main window 75%

Ch. B

16:9

METADATA
METADATA

Ch. A

16:9

Ch. A

16:9

Ch. B

16:9

METADATA
METADATA

PbP 25%, main window 75%

Ch. A

16:9

PIP Upper Left <5>

PiP 25%, main window 100%

Ch. B

16:9

Ch. A

16:9

PIP Upper Right <6>

PiP 25%, main window 100%

Ch. A

16:9

Ch. B

16:9

METADATA
METADATA

Ch. B

16:9

Windows horizontally centered

METADATA,

MORE METADATA

METADATA,

MORE METADATA

Ch. A

16:9

Ch. B

16:9

Ch. B

16:9

Ch. A

16:9

Side by Side (1) <8>

Windows horizontally centered

Ch. A

16:9

Fullscreen A <9>

main window 100%

main window 100%

Ch. B

16:9

CH A Center <11>

main window 75%, centered in screen

Ch. A

16:9

METADATA, MORE METADATA

CH B Center <12>

main window 75%, centered in screen

Ch. B

16:9

METADATA, MORE METADATA

Figure 10. Layout Presets

NOTE: PBP = Picture Beside Picture

PIP = Picture In Picture

4. Press NEXT (H) to select the layout.

5. If desired, press SWAP to reverse the screen position of the A and B input selections.

To store a custom layout configuration:

1. Select the layout from the above configurations closest to your requirements.

2. Change the window size and centering adjustments for each input to modify the layout

as needed (see Picture Control Menu on page28),

3. Press and hold LAYOUT PRESET for 3 seconds to enter the save layout menu.

4. User either ADJUST knob to select the desired preset location to store the new layout.

5. Press NEXT to save the new layout.

NOTE: In order to preserve the aspect ratios of the windows, some layouts can

have slightly different spacing at lower resolutions. It is recommended to save
custom layouts at the resolution at which they will be recalled.

SMP 300 Series • Front Panel Operations 22

SMP300 Series Power Up Procedure

NOTE: Before powering the SMP300 Series, ensure that all necessary devices are

connected properly. Devices do not need to be powered.

Connect the power cord to a 100 to 240 VAC supply (see Power Connection on
page14). The unit undergoes self testing during the boot sequence (see figure 11
and figure 12 below). After the sequence is complete (and when the device is not being
configured or has an active alarm), the default display cycle is on the LCD display.

2

Power

On

EXTRON

ELECTRONICS

LOADING

FIRMWARE

Figure 11. Boot Sequence and Default Display Cycle for Composite Mode

~4
sec.

EXTRON

sec.

SMP 35x FW V1.06

30
sec.

SMP 35x

INITIALIZING

45
sec.

Default Display Cycle

2

In 1 1024x768@60
In 3 720p@60

2 sec.

TIME REMAIN

HH:MM:SS

sec.

2
sec.

ARCHIVE 5.0 MB

1280x720@30 fps

2 sec.

TIME RECORD

HH:MM:SS

Power

On

EXTRON

ELECTRONICS

LOADING

FIRMWARE

2
sec.

~4
sec.

30
sec.

NOTE: The information shown in the default display cycle differs

EXTRON

SMP 35x FW V1.06

SMP 352

INITIALIZING

45
sec.

In 1 1024x768@60
In 3 720p@60

2 sec.

TIME REMAIN

HH:MM:SS

Default Display Cycle

2
sec.

CHA 5.0 MB

1280x720@30 fps

2
sec.

2 sec.

TIME RECORD

HH:MM:SS

2 sec.

CHB 5.0 MB

1280x720@30 fps

2 sec.

depending on the active input and the type of video signal.

Time Record displays only during a recording.
Time Remain displays the remaining time in the event and the
estimated recording time available during an unscheduled
recording.

Figure 12. Boot Sequence and Default Display Cycle for Dual Channel Mode

The default display cycle varies depending on the input video signal and output stream
selection. It shows the selected inputs and their resolutions, stream bit rate, and output
resolution. During recording, the current length of the recording and time remaining are
added to the default cycle.

SMP 300 Series • Front Panel Operations 23