Extron electronics Quantum Ultra User Manual

Quantum Ultra

Videowall Processing System

User Guide

Videowall Processors

68-2760-01 Rev. A

05 17

Safety Instructions

Safety Instructions • English

WARNING: This symbol, , when used on the product, is intended to

alert the user of the presence of uninsulated dangerous voltage within
the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing)
instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron
website, www.extron.com.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses
Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und
die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in

der im Lieferumfang enthaltenen Dokumentation besonders wichtige
Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in
den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.

Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad
de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du
produit d’une tension électrique dangereuse susceptible de provoquer
un choc électrique.

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance
importantes qui se trouvent dans la documentation fournie avec le
matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la
réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets
connexes, lisez les informations de sécurité et de conformité Extron, réf.
68-290-01, sur le site Extron, www.extron.com.

Istruzioni di sicurezza • Italiano

AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di tensione non isolata pericolosa
all’interno del contenitore del prodotto che può costituire un rischio di
scosse elettriche.

ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di importanti istruzioni di funzionamento
e manutenzione nella documentazione fornita con l’apparecchio.

Per informazioni su parametri di sicurezza, conformità alle normative,
compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento
alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo
68-290-01, sul sito web di Extron, www.extron.com.

Instrukcje bezpieczeństwa • Polska

OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu

poinformować użytkownika o obecności izolowanego i niebezpiecznego
napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie
porażenia prądem elektrycznym.

UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do

ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji
(obsługi) w literaturze, wyposażone w sprzęt.

Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji
wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne,
zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część
numer 68-290-01, na stronie internetowej Extron, www.extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии
неизолированного опасного напряжения внутри корпуса
продукта, которое может привести к поражению
электрическим током.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций
по эксплуатации и обслуживанию в руководстве,
прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности,
соблюдении нормативных требований, электромагнитной
совместимости (ЭМП/ЭДС), возможности доступа и других
вопросах см. руководство по безопасности и соблюдению
нормативных требований Extron на сайте Extron: ,

www.extron.com, номер по каталогу - 68-290-01.

安全说明 • 简体中文

警告： 产品上的这个标志意在警告用户该产品机壳内有暴露的危险 电压，

有触电危险。

注意： 产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍
使用的特性等相关内容，敬请访问 Extron 网站 , www.extron.com，参见

Extron 安全规范指南，产品编号 68-290-01。

安全記事 • 繁體中文

警告: 若產品上使用此 符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

注意 若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有

重要的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資
訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規
遵守手冊》，準則編號 68-290-01。

安全上のご注意 • 日本語

警告: この記 号 が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意:この記号 が製品上に表示されている場合は、本機の取扱説明書に

記載されている重要な操作と保守( 整備)の 指示についてユーザーの注 意
を喚起するものです。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目に
つ い て は 、エ ク スト ロ ンの ウェブ サ イト www.extron.com よ り 『 Extron Safety
and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。

안전 지침 • 한국어

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을
경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에
대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및
규제 준수 안내서, 68-290-01 조항을 참조하십시오.

Copyright

© 2017 Extron Electronics. All rights reserved.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks(

®

), registered service marks(

SM

), and trademarks(TM) are the property of RGBSystems, Inc. or

ExtronElectronics (see the current list of trademarks on the Terms of Use page at www.extron.com):

Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Global Configurator,
GlobalScripter, GlobalViewer, Hideaway, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA,
PlenumVault, PoleVault, PowerCage, PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch, SystemINTEGRATOR, TeamWork,
TouchLink, V-Lock, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, and XTPSystems

Registered Service Mark

(SM)

: S3 Service Support Solutions

Trademarks (™

)

AAP, AFL (Accu-RateFrameLock), ADSP(Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS(ClassD Ripple
Suppression), Codec Connect, DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator,
DSPConfigurator, DSVP(Digital Sync Validation Processing), eLink, Entwine, EQIP, EverLast, FastBite, FOX, FOXBOX, HyperLane,
IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, ProDSP, QS-FPC(QuickSwitch Front Panel Controller), Room Agent,
Scope-Trigger, ShareLink, Show Me, SIS, SimpleInstructionSet, Skew-Free, SpeedNav, StudioStation, Triple-Action Switching, True4K,
Vector™ 4K , VideoLounge, WebShare, XTRA, ZipCaddy, and ZipClip

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause interference. This interference must be corrected at the
expense of the user.

NOTES: For more information on safety guidelines, regulatory compliances, EMI/

Battery Notice

This product contains a battery. Do not open the unit to replace the battery. If the
battery needs replacing, return the entire unit to Extron (for the correct address, see the
Extron Warranty section on the last page of this guide).

CAUTION: Risk of explosion. Do not replace the battery with an incorrect type.

ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de

EMF compatibility, accessibility, and related topics, see the “Extron Safety and

Regulatory Compliance Guide” on the Extron website.

Dispose of used batteries according to the instructions.

pile. Débarrassez-vous des piles usagées selon le mode d’emploi.

VCCI-A Notice

この装置は、クラスＡ情報技術装置です。 この装置を家庭環境で使用すると、電波妨害を引き

起こすことがあります。 その場合には使用者が適切な対策を講ずるよう要求されることがあります。
ＶＣＣI－Ａ

Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

WARNING: Potential risk of severe injury or death.
AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.

CAUTION: Risk of minor personal injury.
ATTENTION : Risque de blessuremineure.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,0p1 scene 1,1 ^B 51 ^W^C.0
[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X! *X1&* X2)* X2#* X2! CE}

Computer responses and directory paths that do not have variables are written in the
font shown here:

Variables are written in slanted form as shown here:

Selectable items, such as menu names, menu options, buttons, tabs, and field names
are written in the font shown here:

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

NOTE: For commands and examples of computer or device responses used in

this guide, the character “0” is used for the number zero and “O” is the capital
letter “o.”

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32
C:\Program Files\Extron

ping xxx.xxx.xxx.xxx —t

SOH R Data STX Command ETB ETX

From the File menu, select New.
Click the OK button.

Contents

Introduction ...................................................1

About this Guide ................................................. 1

About the Quantum Ultra Videowall Processor ... 1

Features ............................................................. 2

HyperLane Bus for Source Transfer .................... 5

Virtual Network Computing (VNC) ....................... 6

Application Diagrams .......................................... 6

Installation ..................................................... 8

Installation Steps ................................................ 8

Rear Panel Features ......................................... 10

Input and Output Cards .................................... 11

Card Locations ............................................. 12

HDMI LockIt Cable Lacing Brackets ............. 12

Inputs ........................................................... 12

Outputs ........................................................ 19

Adjusting for Mullion Compensation and

Edge Blending ............................................. 27

Connecting to a Network .................................. 27

Operation ..................................................... 29

Starting the Control Panel ................................. 29

Control Panel Buttons ....................................... 31

Loading Image Files .......................................... 31

Updating the Password .................................... 33

Updating Firmware ........................................... 34

Downloading a Firmware File ........................ 34

Uploading a Firmware File ............................. 35

Modifying Network Settings .............................. 38

Resetting the Device ......................................... 39

Service Mode ................................................... 40

Committing Changes to Memory ...................... 41

Shutting Down .................................................. 41

Remote Configuration and Control ...........42

SIS Commands ................................................ 42

Copyright Information ................................... 42

Quantum Ultra-initiated Messages ................ 43

Error Responses ........................................... 43

Using the Command and Response Table .... 43

Symbol Definitions ........................................ 44

Command and Response Table for SIS

Commands ..................................................... 46

Videowall Configuration Software (VCS)

Program .......................................................... 54

Downloading the VCS from the Website ....... 54

Starting the Configuration Program .............. 56

Maintenance ................................................ 58

Front Panel Door .............................................. 58

Front Panel LEDs .......................................... 58

Accessing the Front Panel ............................ 59

Front Panel Features ......................................... 60

Replacing Input and Output Cards .................... 61

Replacing a Power Supply ................................ 63

Replacing the Top Fan ...................................... 66

Replacing a Disk Drive ...................................... 69

Replacing the System Board Computer

Assembly ........................................................ 72

Removing the SBC Assembly ....................... 72

Installing a New SBC Assembly .................... 73

Mounting ...................................................... 74

UL Guidelines for Rack Mounting ...................... 74

Rack Mounting the Quantum Ultra 610 ............. 74

Rack Mounting Requirements ....................... 75

Rack Mounting Procedure ............................ 75

Extron Warranty .......................................... 77

iQuantum Ultra Videowall Processing System • Contents

Quantum Ultra Videowall Processing System • Contents

ii

Introduction

This section gives an overview of the Extron Quantum Ultra 610 Videowall Processing
System, describes its significant features, and provides sample application diagrams. The
following topics are covered:

• About this Guide

• About the Quantum Ultra Videowall Processor

• Features

• HyperLane Bus for Source Transfer

• Virtual Network Computing (VNC)

• Application Diagrams

About this Guide

This guide discusses how to install, configure, and operate the Quantum Ultra 610
Videowall Processor.

Throughout this guide, the terms “Quantum Ultra” and “Quantum device” are used
interchangeably to refer to the Quantum Ultra 610 Videowall Processor.

About the Quantum Ultra Videowall Processor

The Quantum Ultra is a modular 4K videowall processor with high-performance scaling
and windowing technology which accommodates a wide range of applications. It features
the Extron Vector 4K scaling engine and a HyperLane video bus capable of carrying
multiple high-resolution sources for high real-time performance and image quality.
Resolutions up to 2560x1600 and 4096x2160 (4K) are supported on both inputs and
outputs.

A single Quantum device can support videowalls up to 36 screens total (signals less than
165 MHz), with mixed resolutions and screen orientations. Additional processors can be
added and operated as a single system to accommodate larger videowalls. Customizable
output resolutions, output overlap, input and output image rotation, and mullion
compensation provide compatibility with most display technologies. RS-232 and Ethernet
interfaces provide direct connections for control systems.

You can preprogram or create a variety of display scenarios as needed using the Extron
Videowall Configuration Software (VCS) for setup and system operation. Many source
signals can be shown simultaneously. The Quantum Ultra high performance image scaling
technology accurately preserves the original image quality at all window sizes.

Quantum Ultra Videowall Processing System • Introduction 1

Features

• Scalable 4K @ 60 Hz videowall processing for display systems of any size —

Quantum Ultra supports videowalls up to 36 screens in size from a single Quantum
device. Additional processors can be configured and operated as a single system to
accommodate larger videowalls.

• Modular architecture accommodates a variety of input and output

arrangements — The Quantum Ultra card frame can be populated with input and
output cards selected to match source and display requirements for efficient system
design.

• Future-ready 400 Gbps HyperLane video bus delivers unparalleled real-

time performance — The Extron HyperLane video bus has a total throughput of
400 Gbps, easily accommodating the high-bandwidth demands of large videowalls
displaying many simultaneous HD and 4K sources.

• Supports 4K on one, two, or four connections — Quantum Ultra offers the

convenience of managing 4K video as a single, dual, or quad-path signal, for flexibility
when working with 4K sources, peripherals, and displays.

• Manage multiple videowalls with varying resolutions and screen

arrangements from a single Quantum device — Videowalls of varying output
resolutions and orientation can all be supported with a single chassis.

• Designed for 24/7, mission-critical environments — Quantum Ultra provides a

high performance, high reliability display processing solution for monitoring valuable
infrastructure and assets with maximum uptime.

• Integrates easily into a diverse array of 4K environments such as lobbies,

auditoriums, and simulations — Quantum Ultra is optimized for use with 4K
displays, windowing large numbers of high-resolution sources across multiple displays
with resolutions up to 3840x2160 or greater.

• Extron Vector 4K scaling engine — The Vector 4K scaling engine is specifically

designed for critical-quality 4K imagery, with best-in-class image upscaling and
downscaling.

• Advanced 4:4:4 signal processing — 4:4:4 signal processing maintains color

accuracy and fine picture detail.

• Seamless transitions — Seamless cut and fade through black transition effects

are available when switching between presets, delivering fast, glitch-free, and
professional-looking presentations for any application.

• Display locally stored images — Image file types, including JPEG, PNG, and

bitmaps can be uploaded to the Quantum Ultra for use as backgrounds or displayed
as source windows.

• Keying and Alpha channel support for image files — User-definable level or

color keying for image files allows transparent backgrounds for pictures, logos, and
messages. Alpha channel and transparency are also supported.

• 6U, 10-slot Card Frame — The 6U, 10-slot Quantum Ultra card frame supports any

combination of input and output cards for I/O sizes from 36x4 to 4x36, or anything
in-between.

• Removable storage drives — The operating system and data storage drives are

easily removable to accommodate security management procedures.

• Solid-state, write-protected operating system drive — The operating system

runs from a solid-state, write-protected drive for reliable, long-term operation.

Quantum Ultra Videowall Processing System • Introduction 2

• Hot-swappable, dual-redundant Extron EverLast power supplies — Hot

swappable dual-redundant power supplies with two AC power inputs provide reliable
operation and maximum up-time.

• Indicator LEDs — Front panel LEDs indicate fan and power supply status.

• HDMI input card supports signals up to 4K @ 60 Hz — The IN4HDMI

four-channel input card accepts signals from 1024x768 to 2048x1080 and
1920x1200 at 60 Hz. Dual-channel mode supports two single path 4K @ 30 Hz
signals, while single-channel mode supports one dual-path or quad path 4K @ 60 Hz
signal. When used with HDCP-compliant displays and the HDMI output card,
HDCP 1.4-encrypted sources can be displayed on the videowall.

• HDMI and DTP output cards support signals up to 4K @ 60 Hz — The

OUT4HDMI and OUT4DTP four-channel output cards deliver signals from 1024x768
to 2048x1080 and 1920x1200 at 60 Hz. Dual-channel mode supports two single
path 4K @ 30 Hz signals, while single-channel mode supports one dual-path or quad
path 4K @ 60 Hz signal.

• Decodes and displays multiple streamed VNC sources — Quantum Ultra can

display streamed content sourced from PCs running a Virtual Network Computing –
VNC server application. Multiple VNC streams can be presented simultaneously on
the videowall for collaborative desktop sharing from local or remote PCs.

• Selectable HDMI to DVI Interface Format Correction — The Quantum Ultra

enables or disables embedded InfoFrames and sets the correct color space for
proper connection to HDMI and DVI displays.

• Up to 64 video and graphic windows per output card — Quantum Ultra offers

extensive windowing capabilities, with the ability to display up to 64 video, image, and
clock windows from each output card.

• Powerful window management and source scaling capabilities — Sources can

be windowed, layered, and positioned anywhere on the video display, from 1/32 of
the native source resolution to 32 times the output resolution.

• User-definable window borders and text labels enhance presentation and

simplify source identification — Custom color borders with rounded corners, drop
shadows, and transparency can be applied to any window type. A border can be set
to flash to draw attention to the source window. Border titles and overlay text can be
applied to a window and dynamically updated from the control system to indicate a
change in the source name, type, status, or classification level.

• Source rotation — Sources can be rotated in 90-degree increments, providing

flexible and creative presentation options for live content as well as internally stored
images.

• Supports portrait and landscape screen orientation — Videowalls with a mixture

of portrait and landscape displays can be simultaneously managed from a single
Quantum device.

• Output overlap for edge-blended applications — This feature supports

edge-blended applications by providing redundant image data for the blended regions
of the projection system.

• Mullion compensation for flat-panel displays — Adjustable compensation

extends the displayed image “behind” screen bezels, accurately presenting sources
which span multiple displays.

• HDCP compliance — Ensures display of content-protected media and

interoperability with other HDCP-compliant devices.

• SpeedSwitch Technology — Delivers virtually instantaneous switching speeds for

HDCP-encrypted content.

Quantum Ultra Videowall Processing System • Introduction 3

• User-selectable HDCP authorization — Allows individual inputs to appear HDCP

compliant or non-HDCP compliant to the connected source, which is beneficial if the
source automatically encrypts all content when connected to an HDCP-compliant
device. Protected material is not passed in non-HDCP mode.

• HDCP Visual Confirmation provides a green signal when encrypted content

is sent to a non-compliant display — A green window with an alert message is
displayed when HDCP-encrypted content is transmitted to a non-HDCP compliant
display, providing immediate visual confirmation that protected content cannot be
viewed on the display.

• Picture controls — Controls are provided for brightness, contrast, detail, horizontal

and vertical sizing, horizontal and vertical positioning, zoom, and overscan.

• Internal video test patterns for calibration and setup — Quantum Ultra offers

several dynamically-generated video test patterns to facilitate proper system setup
and calibration of display devices.

• Transmits up to four outputs at distances up to 330 feet (100 meters) over

a shielded CATx cable (OUT4DTP) — Reduces system complexity when output
extension is required for driving videowall displays up to 330 feet (100 meters) away
from the Quantum Ultra unit.

• Selectable DTP, XTP, and HDBaseT output modes (OUT4DTP) — Allows

selection of the type of twisted pair technology best suited for the application.

• Power insertion enables remote powering of DTP receivers (OUT4DTP) —

12 V DC insertion at the OUT4DTP card enables the DTP receivers to be powered
over the twisted pair connections, eliminating the need for separate power supplies at
the remote units. Requires one PS 124 per OUT4DTP card.

• RS 232 insertion from the Ethernet control port (OUT4DTP) — System level

device control to all remote locations via the Quantum Ultra control port, providing
comprehensive control of endpoints and attached devices without needing additional
equipment.

• Encrypted data connection between Quantum Ultra and configuration PC —

SSL encryption provides a secure connection between Quantum Ultra and the PC
running the Extron Videowall Configuration Software.

• Digitally-signed, secure firmware upgrades — Firmware updates are digitally

signed and transferred across an encrypted connection for secure system upgrades.

• Physical and IP port management — The physical USB, RS-232, and Ethernet

ports can be disabled independently, as can FTP, HTTP, and other IP ports.

• Event logging — A system event log is maintained as a locally stored file with a

user-definable maximum size, and can be downloaded directly from the processor.

• Password protected operating system — Access to the Quantum Ultra operating

system is protected with a user-definable password.

• Service maintenance alerts — System administrators can be notified of fan or

power supply failure, or when recommended operating temperature is exceeded.

• Power Save Mode — The unit can be placed in a low power standby state to

conserve energy when not in use.

• Easy-to-use configuration and control software — The easy-to-use Videowall

Configuration Software - VCS reduces configuration and preset programming time
with a task-oriented, intuitive interface.

• Direct control via RS-232 and Ethernet — Locally-stored configuration file allows

direct connection between the control system and Quantum Ultra.

Quantum Ultra Videowall Processing System • Introduction 4

• Full-featured control protocol — Allows access to preset selection, window source

selection, window size, position, and visibility, window border appearance, window
labeling, and many more presentation options.

• Reliable connectivity for HDMI cables — Extron LockIt cable lacing brackets

provide secure, reliable cable connections for Quantum HDMI inputs and outputs.

HyperLane Bus for Source Transfer

The HyperLane bus carries video source data between the input and output cards.
It allows the passage of up to 400 Gbps of video information, which translates to a
maximum of 96 native 1080p inputs at 60 Hz, or 24 4K sources at 60 Hz, all at 30 bits
per pixel.

The HyperLane bus delivers data in real time. This means that it is able to display a
source at its full temporal resolution, maintaining the same scan rate as the original
source without dropping any fields or frames. The HyperLane bus remains operational
if an operating system crash occurs, allowing crucial source content to be maintained
on the target display. The following table gives a breakdown of common resolutions and
the number of sources at that native resolution that can be passed down a 400 Gbps
HyperLane bus:

Width Height Frame Rate Bandwidth (Gbps) Number of Native Sources

1024 768 60 1.42 254

1280 720 60 1.66 217

1920 1080 60 3.73 96

1920 1200 60 4.15 86

1600 1200 60 3.46 104

2560 1600 60 7.37 48

3840 2160 30 7.46 48

4096 2160 30 7.96 45

3840 2160 60 14.93 24

4096 2160 60 15.93 22

4096 2400 60 17.69 20

NOTE: Bandwidth values do not include overhead data required for bus management.

Raw video throughput is slightly lower.

Quantum Ultra Videowall Processing System • Introduction 5

Virtual Network Computing (VNC)

ocessor

The Quantum Ultra can decode multiple VNC streams from servers loaded on remote
desktops. The VNC streams can originate on the same network used for control or on
a separate network and accessed using the second LAN port available on the Quantum
Ultra.

Desktop resolutions up to 3840x2160 are supported, but the refresh speed of the
desktop content depends on the amount of content moving or changing on the remote
desktop. The size of the VNC window on the Quantum Ultra output and the number of
VNC sources simultaneously displayed also influences the refresh rate of the content.
Below are expected frame rates of a 1920x1080 desktop at various sizes, quantity, and
amount of content in motion:

VNC

Desktop

1920x1080 3840x2160 1 full screen 5 fps 360 Mbps

Application Diagrams

The following application diagrams show examples of how the Quantum Ultra can be
connected.

HDMI HDMI

PUSH PUSH

POWERGUIDE MENU RES 480480p720p1080i1080p

DIRECTVHD

SELECT

DIRECTV

Satellite Receiver

PUSH PUSH

POWERGUIDE MENU RES 480480p720p1080i1080p

SELECT

DIRECTV

Satellite Receiver

PUSH PUSH

POWERGUIDE MENU RES 480480p720p1080i1080p

SELECT

DIRECTV

Satellite Receiver

Media Player

4K/60 Map Server

4K/60 Map Server

DIRECTVHD

DIRECTVHD

1

Remote
Workstation PC
with VNC

Remote
Workstation PC
with VNC

Workstation PC

Workstation PC

WiFi

1234

WiFi

1234

Window

Size

Number of

Windows

Amount of Motion Average

Frame Rate

Network

Usage

3840x2160 1 1/9th desktop 20 fps 190 Mbps

1920x1080 1 full screen 5 fps 360 Mbps

1920x1080 1 1/9th desktop 30 fps 400 Mbps

1920x1080 16 full screen 0.5 fps 600 Mbps

1920x1080 16 1/9th desktop 2 fps 550 Mbps

960x540 64 1/9th desktop 1 fps 980 Mbps

WiFi

1234

WiFi

1234

Workstation PC

Workstation PC

Remote
Workstation PC
with VNC

Remote
Workstation PC
with VNC

WiFi

1234

Workstation PC

WiFi

1234

Workstation PC

WiFi

1234

Extron
Quantum Ultra

Ultra-high Bandwidth

WiFi

1234

WiFi

1234

WiFi

1234

4K Videowall Processor

QUANTUM ULTRA 610

100-240V ~ --A MAX 50-60 Hz100-240V ~ --A MAX 50-60 Hz

SYSTEMREMOTE

POWER LAN

DISCONNECT POWER

CORD BEFORE

SERVICING

RS-232

CONFIG

TxRxG

INPUTS

1234

SLOT 1

INPUTS

1234

SLOT 2

INPUTS

1234

SLOT 3

INPUTS

1234

SLOT 4

INPUTS

1234

OUTPUTS

1234

OUTPUTS

1234

SLOT 8 SLOT 7 SLOT 6 SLOT 5

SLOT 9SLOT 10

AB

Workstation PC

Ethernet

Media

WiFi

1234

WiFi

1234

Ethernet

VLAN

EthernetEthernet

Control

Workstation PC

QUANTUM IN4HDMI

QUANTUM IN4HDMI

QUANTUM IN4HDMI

QUANTUM IN4HDMI

QUANTUM IN4HDMI

QUANTUM OUT4HDMI

QUANTUM OUT4HDMI

LAN

1080p HDMI 10 80p HDMI

Extron
TLP Pro 1022T

10" Tabletop

Ethernet

Ethernet

POWER
12V

--A MAX

TouchLink Pro
Touchpanel

COM 1

COM 2

DIGITAL I/O

IPCP PRO 250

Extron

G

TxRx RTSCTS

G

TxRx

1 2 3 4 G

eBUS

RELAYS

IR/S

VOL

1 2 C

VCG

+V+S-SG

IPCP Pro 250

S G

PWR OUT = 6W

LAN

IP Link Control Pr

Figure 1. Connection Diagram for a Quantum Ultra

Quantum Ultra Videowall Processing System • Introduction 6

Extron

4K

4K

r

4K PC

4K

4K

4K

Quantum Ultra

Ultra-high Bandwidth
4K Videowall Processor

QUANTUM ULTRA 610

100-240V ~ --A MAX 50-60 Hz100-240V ~ --A MAX 50-60 Hz

SYSTEMREMOTE

POWER LAN

DISCONNECT POWER

CORD BEFORE

SERVICING

AB

RS-232

CONFIG

TxRx G

INPUTS

1234

SLOT 1

INPUTS

1234

SLOT 2

INPUTS

1234

SLOT 3

OUTPUTS

1234

SLOT 4

OUTPUTS

1234

OUTPUTS

1234

SLOT 8 SLOT 7 SLOT 6 SLOT 5

SLOT 9SLOT 10

HDMI HDMI

QUANTUM IN4HDMI

QUANTUM IN4HDMI

QUANTUM IN4HDMI

QUANTUM OUT4HDMI

QUANTUM OUT4HDMI

HDMI HDMI

Extron
TLP Pro 1022T

10" Tabletop
TouchLink Pro
Touchpanel

COM 1

COM 2

DIGITAL I/O

IPCP PRO 250

G

Tx Rx RTSCTS

G

Tx Rx

1 2 3 4 G

POWER

eBUS

RELAYS

IR/S

VOL

12V

1 2 C

VCG

--A MAX

+V+S-SG

S G

PWR OUT = 6W

Extron
IPCP Pro 250

IP Link Control Processo

LAN

Media Player

Media Player

Media Player

Media Player

1

1

1

1

WiFi

1234

Ethernet Ethernet

Control

LAN

Ethernet

Ethernet

PC

WiFi

1234

Figure 2. Connection Diagram for a Quantum Ultra

Quantum Ultra Videowall Processing System • Introduction 7

Installation

This section provides the steps to install the Quantum Ultra processor. It also describes
the rear panel components and provides instructions for cabling. The following topics are
included:

• Installation Steps

• Rear Panel Features

• Input and Output Cards

• Connecting to a Network

Installation Steps

The Quantum Ultra processor can be mounted in a 19-inch equipment rack or placed
on a table or other furniture. To install and set up the Quantum Ultra processor for
a videowall, follow the steps below (see Application Diagrams on page 6 for
connection examples).

1. Disconnect power from the Quantum and turn off all other equipment in the system.

2. If desired, mount the processor to a rack (see Mounting on page 74).

3. Connect HDMI sources to the connectors on the installed input cards and HDMI

displays to connectors on the installed output cards. Secure each connector with a
provided LockIt bracket (see HDMI LockIt Cable Lacing Brackets on page 12).

NOTE: With adapters, DVI is available on the HDMI ports.

4. Connect a control device or computer for remote control to:

a. The rear panel RJ-45 LAN A or LAN B jack to enable configuration and control

of the Quantum via SIS commands or the VCS software (see Videowall

Configuration Software (VCS) Program on page 54 and the VCS Help File).

b. (Optional) The rear panel 3-pole captive screw RS-232 connector to enable serial

control via SIS commands (see SIS Commands on page 42).

5. Connect AC power to the IEC connectors of the Quantum Ultra primary and

redundant (optional) supplies.

NOTE: Temperature controlled fans run at 100% as a failsafe if only one power

supply is operational.

6. Power on the Quantum Ultra and all connected devices.

7. Download and install the VCS software on your computer (see Videowall

Configuration Software (VCS) Program on page 54).

Quantum Ultra Videowall Processing System • Installation 8

8. The default IP address of the Quantum Ultra is:

• LAN A: 192.168.254.254.

• LAN B: 192.168.1.254

NOTE: A gateway IP address is required on the PC running VCS for the

Quantum Ultra to be detected. The gateway IP address does not need to be
valid or in the same subnet for the detection to work..

Set a new IP address for the Quantum using any of the following:

• VCS software — The Videowall Configuration Software for the Quantum Ultra

can be downloaded from the Extron website. Run this program on a computer
that is connected to the same network as the Quantum to assign an IP address
to the processor (see the VCS Help File for instructions).

• Internal operating system — The Quantum Ultra processor is a host device

with an embedded Windows operating system. To interact with the operating
system to change settings, you can attach peripheral USB devices, such as a
keyboard, mouse, and flash drive, to the System USB ports 1, 2, and 3 on the
rear panel. An HDMI monitor can be attached to the HDMI Out port to the left of
the System ports to let you view the settings.

• SIS commands — Using a host communication software program such as the

Extron DataViewer on your computer, enter the appropriate SIS command to set
an IP address or enable DHCP (see IP Setup on page 51).

9. Configure sources, displays, and presets for your videowall system using VCS (see

the VCS Help File).

Quantum Ultra Videowall Processing System • Installation 9

Rear Panel Features

HH

GGFF

EE

DD

CC

AA
BB

QUANTUM ULTRA 610

100-240V ~ --A MAX 50-60 Hz100-240V ~ --A MAX 50-60 Hz

DISCONNECT POWER

CORD BEFORE

SERVICING

INPUTS

SLOT 1

INPUTS

SLOT 2

INPUTS

SLOT 3

INPUTS

SLOT 4

INPUTS

SLOT 5

OUTPUTS

SLOT 6

OUTPUTS

SLOT 7

OUTPUTS

SLOT 8

SYSTEM REMOTE

POWER LAN

AB

RS-232

CONFIG

Tx Rx G

Primary AC power connector

A

Redundant power connector

B

Power switch

C

HDMI Out system output connector

D

USB system connectors

E

SLOT 9SLOT 10

1234

1234

1234

1234

1234

1234

1234

1234

USB Config control connector

F

QUANTUM IN4HDMI

QUANTUM IN4HDMI

QUANTUM IN4HDMI

QUANTUM IN4HDMI

QUANTUM IN4HDMI

QUANTUM OUT4HDMI

QUANTUM OUT4HDMI

QUANTUM OUT4HDMI

(for future use)

RS-232 control connector

G

LAN connectors A and B

H

Input and output card slots

I

II

Figure 3. Quantum Ultra Rear Panel

Primary AC power connector — Connect AC power to this IEC connector for the

A

primary power supply.

Redundant power connector — (Optional) Connect a second AC power source to

B

this IEC connector for the secondary power supply to provide uninterrupted operation
in the event of failure of the primary supply.

NOTE: Temperature controlled fans run at 100% as a failsafe if only one power

supply is operational.

Power switch — Press the bottom of this rocker switch to power the unit (both

C

power supplies) off and on.

• If the unit is off, momentarily pressing this switch powers it on.

• If the unit is on, pressing and holding this switch for approximately 5 seconds

powers it down.

NOTE: If you are logged into the Quantum device, a momentary press of this

switch also powers it off.

HDMI Out system output connector — (Optional) Connect an HDMI monitor

D

to this female HDMI connector to view activity and interactions with the embedded
operating system.

Quantum Ultra Videowall Processing System • Installation 10

USB system connectors — (Optional) Connect HID devices (such as a keyboard

E

or mouse) or a flash drive to one or more of these three USB A connectors to interact
with the embedded operating system.

USB Config control connector — Reserved for future use.

F

RS-232 control connector — Connect a control system or computer to this

G

3-pole 3.5 mm captive screw connector to enable control of the Quantum via SIS
commands. RS-232 protocol for this port is 9600 baud, 1 stop bit, no parity, 8 data
bits, and no flow control.

LAN connectors A and B — Connect one or both of these RJ-45 Ethernet

H

connectors to a network to access any of the following:

• A computer with the VCS software installed, to set up the videowall

• A control device such as an Extron IP Link Pro or IPCP for AV control of the

Quantum Ultra

• VNC servers to stream desktops to the Quantum Ultra

• Process SIS commands

Input and output card slots — Each of these 10 slots supports either an input

I

or an output card, depending on the configuration (see “Input and Output Cards” for
more information).

NOTE: You can also connect DVI display devices to the HDMI output connectors

using a DVI-to-HDMI cable or adapter.

Input and Output Cards

The Quantum Ultra 610 chassis contains 10 card slots for input and output cards. Each
card has four female HDMI input connectors or four female HDMI output connectors, to
which you can connect up to four HDMI sources or HDMI displays, up to the maximum
capacity of 40 HDMI inputs and outputs in nearly any combination. Multiple Quantum
Ultra chassis can be added to the same project to create very large display arrays.

Each input and output card can process up to four 2048x1200 signals at 60 Hz. On each
input and output card, connectors 2 and 4 can be configured to support up to 300 MHz.
This supports two 2560x1600 signals at 60 Hz or two 4096x2160 signals at 30 hz.

NOTE: If connector 2 is configured to support 300 MHz signals, connector 1 is

disabled and if connector 4 is configured to support 300 MHz signals, connector 3
is disabled.

You can remove, replace, and rearrange the cards in the chassis if desired (see

Replacing Input and Output Cards on page 61 for the procedure). To order

additional cards, contact your Extron representative.

The number of input and output cards installed determines how many video inputs and
display outputs are available.

NOTES:

• Input capacity is based on an input-output card configuration with one slot

occupied by an output card.

• Output capacity is based on an input-output card configuration with one slot

occupied by an input card.

Quantum Ultra Videowall Processing System • Installation 11

The recommended cable type for the input and output connections is single link (dual

HDMI OU

T

Top Mounted

link signals are not supported), high-speed, HDMI video cable with a maximum length of
25 feet (7.6 meters). To connect DVI sources or displays to a card, use a DVI-to-HDMI
adapter.

Card Locations

When the Quantum Ultra is assembled at the factory, all the input cards are installed in
slots above the output cards in the chassis. If installing cards yourself, do not intersperse
input cards with output cards.

Each card slot can contain either an input or an output card, depending on the
configuration that was ordered (at least one input and one output card must be installed
in the chassis). However, because all the input cards must be installed together above
the output cards in the chassis, slot 1 cannot contain an output card and slot 10 cannot
contain an input card.

NOTE: Do not leave empty slots between cards (input or output) in the chassis. This

prevents the unit from functioning. Card slots that remain empty must be at the
bottom of the card slots section.

HDMI LockIt Cable Lacing Brackets

Four Extron LockIt cable lacing brackets are provided with each

TPU

HDMI card for the Quantum Ultra (additional ones can be
ordered). These brackets enable you to secure HDMI input and

3

output device cables to the HDMI connectors on the cards to
prevent intermittent or complete signal loss due to a loose cable
connection. Above each connector is a mounting screw, which
you can use to attach the lacing bracket to the Quantum Ultra
input and output cards (see the provided LockIt HDMI Lacing
Bracket Installation Guide card for more information on attaching
the bracket).

Inputs

The HDMI input cards have four female HDMI type A connectors and are
HDCP-compliant when used with HDMI output cards and HDCP-compliant displays. The
input cards provide down-scaling of sources as required.

NOTE: The HDMI connectors also support DVI signals with appropriate HDMI to DVI

cables or adapters.

• Inputs 1 and 3 — These two inputs accept resolutions with pixel clocks of up to

165 MHz, providing support for resolutions of 2048x1200 and 1920x1200 at 60 Hz.

• Inputs 2 and 4 — These two inputs accept resolutions with pixel clocks of up to

300 MHz, providing support for resolutions of 4K at 30 Hz and 2560x1600 at 60 Hz.

Digital video sources such as computers, cameras, Blu-ray™ or DVD players, and
video servers can be connected to the Quantum Ultra processor through one or more
of the input cards. These cards provide down-scaling of sources as well as full source
auto-detection.

Quantum Ultra Videowall Processing System • Installation 12

HDCP authorization

HDCP authorization allows the unit to appear HDCP compliant or non-compliant to the
connected source. This is useful if the source automatically encrypts all content when
connected to an HDCP compliant device, if the displays in the system are not HDCP
compliant, or if the source is being shared to capture devices that do not support HDCP.
In a video system that should not transmit HDCP encrypted data, such as broadcast or
streaming environments, HDCP authorization should be disabled at the input to ensure
that the source content remains unencrypted when possible.

With HDCP authorization disabled, protected material is not passed. Each input can be
set to enable or disable the support of HDCP signals. If HDCP authorization is disabled,
the input does not negotiate with the source device and forces the source to transmit only
unencrypted video.

Source down-scaling

Each input card has an on-board scaler that can down-scale the video sources in size
down to 1/32 of the original size (horizontally, vertically, or both). Production of up to 16
instances of an input is supported, up to the total bandwidth of 18 Gbps (4K @ 60 Hz).

Width Height Frame Rate Bandwidth (Gbps)

480 270 60 0.233 16

640 360 60 0.415 16

960 540 60 0.933 16

1280 720 60 1.659 10

1920 1080 60 3.732 4

2560 1600 60 7.373 2

4096 2160 30 7.963 2

4096 2400 30 8.847 2

Should more instances be required for a preset layout, the scaler produces the required
image sizes but reduces the frame rate as needed.

Number of Unique
Instances at 60 Hz

Quantum Ultra Videowall Processing System • Installation 13

Downscaling example

For simplicity, the example in the diagram below assumes that each screen in the target
display has the same resolution as the source.

Card Outputs

Video at Unity

Input
Card

HyperLane

Bus

Output

Card

Source Is Not Scaled

(Unity / Native Resolution / 1:1)

Card Outputs Video

Scaled Down

Input
Card

HyperLane

Bus

Output

Card

Source Is Scaled Down

Figure 4. Example of a Source Displayed Full-Sized and Down-scaled

Up-scaling (magnification) is achieved by a scaler on the output card (see Source

up-scaling on page 23).

Quantum Ultra Videowall Processing System • Installation 14

Maximum instances of a source per input card

Processed

One unique

Pr
at 30 Hz

Processed
at 60 Hz

Four unique

Pr
at 30 Hz

The following diagrams give examples the maximum number of instances of a single
source that can be provided by one input card, at different resolutions and refresh rates.

Example 1: Four 1080p inputs at 60 Hz applied to one input card

at 60 Hz

ocessed

Processed
at 15 Hz

minication
size per source

Two unique
minication
sizes per source

Four unique
minication
sizes per source

Figure 5. Example of Four Inputs at 1080p, 60 Hz, on One Input Card

ocessed

Example 2: One 1080p input at 60 Hz applied to one input card

Figure 6. Example of One Input at 1080p, 60 Hz, on One Input Card

Quantum Ultra Videowall Processing System • Installation 15

minication sizes
for one source

Eight unique
minication sizes
for one source

Example 3: Two 4K inputs at 30 Hz applied to one input card

At 15 Hz

At 30 Hz

One unique

ce

A

A

grouped source

minication
size per source

Two unique
minication
sizes per sour

Figure 7. Example of Two Inputs at 4K, 30 Hz, on One Input Card

Example 4: One 4K input at 30 Hz applied to one input card

t 30 Hz

t 15 Hz

At 60 Hz

At 30 Hz

At 15 Hz

Two unique
minication sizes
for one source

Four unique
minication sizes
for one source

Figure 8. Example of One 4K Input at 4K, 30 Hz, on One Input Card

Example 5: One 4K input at 60 Hz, column or quad format, applied to one
input card

One unique
minication
size for one 4K
grouped source

Two unique
minication
sizes for one 4K
grouped source

Four unique
minication
sizes for one 4K

Figure 9. Example of One 4K Input, 60 Hz, Column or Quad Format, on One

Input Card

Quantum Ultra Videowall Processing System • Installation 16

Input rotation

ces can be shown at 15 Hz.

Sources that have their content pre-rotated can be rotated within the Quantum Ultra to
be displayed on standard, landscape formatted displays. This type of content traditionally
would originate from desktops that have portrait formatted local displays, or custom
graphics media that has portrait content rotated to fit into a standard resolution.

Figure 10. Input Rotation

The Quantum Ultra input card can support rotation of two 1920x1080 sources at 60 Hz or
one 3840x2160 source at 30 Hz. Additional sources can be rotated, but the processing
frame rate will be reduced in half to remain within the available bandwidth of the card.
Refer to the following examples.

Maximum instances of a rotated source per input card

Example 1: Four rotated 1080p inputs at 60 Hz applied to one input card

At 60 Hz

At 30 Hz

At 15 Hz

Two rotated 1080p sources
can be shown at 60 Hz.

Four rotated 1080p sources
can be shown at 30 Hz.

Two unique minications
for the four rotated 1080p
sour

Figure 11. Example of Four Rotated 1080p Inputs, 60 Hz, on One Input Card

Quantum Ultra Videowall Processing System • Installation 17

Example 2: One rotated 1080p input at 60 Hz applied to one input card

Two unique minication

At 60 Hz

minication

ces

At 30 Hz

One unique minication

sizes for one source

At 30 Hz

Four unique
sizes for one source

Figure 12. Example of One Rotated 1080p Input, 60 Hz, on One Input Card

Example 3: Two rotated 4K inputs at 30 Hz applied to one input card

At 30 Hz

One rotated 4K source
can be shown at 30 Hz.

At 15 Hz

Two rotated 4K sour
can be shown at 15 Hz.

Figure 13. Example of Two Rotated 4K Inputs, 60 Hz, on One Input Card

Example 4: One rotated 4K input at 30 Hz applied to one input card

size for one source

At 15 Hz

Two unique minication
sizes for one source

Figure 14. Example of One Rotated 4K Input, 30 Hz, on One Input Card

Quantum Ultra Videowall Processing System • Installation 18