Extron electronics Quantum Ultra User Manual

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Quantum Ultra

Videowall Processing System

User Guide

Videowall Processors

68-2760-01 Rev. A

05 17

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Safety Instructions

Safety Instructions • English

WARNING: This symbol, , when used on the product, is intended to

alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in

der im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website, www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo.

Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec le matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site Extron, www.extron.com.

Istruzioni di sicurezza • Italiano

AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di tensione non isolata pericolosa all’interno del contenitore del prodotto che può costituire un rischio di scosse elettriche.

ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di importanti istruzioni di funzionamento e manutenzione nella documentazione fornita con l’apparecchio.

Per informazioni su parametri di sicurezza, conformità alle normative, compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo 68-290-01, sul sito web di Extron, www.extron.com.

Instrukcje bezpieczeństwa • Polska

OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu

poinformować użytkownika o obecności izolowanego i niebezpiecznego napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie porażenia prądem elektrycznym.

UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do

ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji (obsługi) w literaturze, wyposażone w sprzęt.

Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne, zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część numer 68-290-01, na stronie internetowej Extron, www.extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии неизолированного опасного напряжения внутри корпуса продукта, которое может привести к поражению электрическим током.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций по эксплуатации и обслуживанию в руководстве, прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности, соблюдении нормативных требований, электромагнитной совместимости (ЭМП/ЭДС), возможности доступа и других вопросах см. руководство по безопасности и соблюдению нормативных требований Extron на сайте Extron: ,

www.extron.com, номер по каталогу - 68-290-01.

安全说明 • 简体中文

警告：产品上的这个标志意在警告用户该产品机壳内有暴露的危险电压，

有触电危险。

注意：产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使用的特性等相关内容，敬请访问 Extron 网站 , www.extron.com，参见

Extron 安全规范指南，产品编号 68-290-01。

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安全記事 • 繁體中文

警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

注意若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有

重要的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規遵守手冊》，準則編號 68-290-01。

安全上のご注意 • 日本語

警告: この記号が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意:この記号が製品上に表示されている場合は、本機の取扱説明書に

記載されている重要な操作と保守( 整備)の指示についてユーザーの注意を喚起するものです。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目については、エクストロンのウェブサイト www.extron.com より『 Extron Safety and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。

안전 지침 • 한국어

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을 경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수 안내서, 68-290-01 조항을 참조하십시오.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks(

), registered service marks(

), and trademarks(TM) are the property of RGBSystems, Inc. or

ExtronElectronics (see the current list of trademarks on the Terms of Use page at www.extron.com):

Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Global Configurator, GlobalScripter, GlobalViewer, Hideaway, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, and XTPSystems

Registered Service Mark

(SM)

: S3 Service Support Solutions

Trademarks (™

)

AAP, AFL (Accu-RateFrameLock), ADSP(Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS(ClassD Ripple Suppression), Codec Connect, DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator, DSPConfigurator, DSVP(Digital Sync Validation Processing), eLink, Entwine, EQIP, EverLast, FastBite, FOX, FOXBOX, HyperLane, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, ProDSP, QS-FPC(QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, ShareLink, Show Me, SIS, SimpleInstructionSet, Skew-Free, SpeedNav, StudioStation, Triple-Action Switching, True4K, Vector™ 4K , VideoLounge, WebShare, XTRA, ZipCaddy, and ZipClip

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FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

NOTES: For more information on safety guidelines, regulatory compliances, EMI/

Battery Notice

This product contains a battery. Do not open the unit to replace the battery. If the battery needs replacing, return the entire unit to Extron (for the correct address, see the Extron Warranty section on the last page of this guide).

CAUTION: Risk of explosion. Do not replace the battery with an incorrect type.

ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de

EMF compatibility, accessibility, and related topics, see the “Extron Safety and

Regulatory Compliance Guide” on the Extron website.

Dispose of used batteries according to the instructions.

pile. Débarrassez-vous des piles usagées selon le mode d’emploi.

VCCI-A Notice

この装置は、クラスＡ情報技術装置です。この装置を家庭環境で使用すると、電波妨害を引き

起こすことがあります。その場合には使用者が適切な対策を講ずるよう要求されることがあります。ＶＣＣI－Ａ

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Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

WARNING: Potential risk of severe injury or death. AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.

CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessuremineure.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,0p1 scene 1,1 ^B 51 ^W^C.0 [01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X! *X1&* X2)* X2#* X2! CE}

Computer responses and directory paths that do not have variables are written in the font shown here:

Variables are written in slanted form as shown here:

Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

NOTE: For commands and examples of computer or device responses used in

this guide, the character “0” is used for the number zero and “O” is the capital letter “o.”

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32 C:\Program Files\Extron

ping xxx.xxx.xxx.xxx —t

SOH R Data STX Command ETB ETX

From the File menu, select New. Click the OK button.

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Page 7

Introduction ...................................................1

About this Guide ................................................. 1

About the Quantum Ultra Videowall Processor ... 1

Features ............................................................. 2

HyperLane Bus for Source Transfer .................... 5

Virtual Network Computing (VNC) ....................... 6

Application Diagrams .......................................... 6

Installation ..................................................... 8

Installation Steps ................................................ 8

Rear Panel Features ......................................... 10

Input and Output Cards .................................... 11

Card Locations ............................................. 12

HDMI LockIt Cable Lacing Brackets ............. 12

Inputs ........................................................... 12

Outputs ........................................................ 19

Adjusting for Mullion Compensation and

Edge Blending ............................................. 27

Connecting to a Network .................................. 27

Operation ..................................................... 29

Starting the Control Panel ................................. 29

Control Panel Buttons ....................................... 31

Loading Image Files .......................................... 31

Updating the Password .................................... 33

Updating Firmware ........................................... 34

Downloading a Firmware File ........................ 34

Uploading a Firmware File ............................. 35

Modifying Network Settings .............................. 38

Resetting the Device ......................................... 39

Service Mode ................................................... 40

Committing Changes to Memory ...................... 41

Shutting Down .................................................. 41

Remote Conﬁguration and Control ...........42

SIS Commands ................................................ 42

Quantum Ultra-initiated Messages ................ 43

Error Responses ........................................... 43

Using the Command and Response Table .... 43

Symbol Deﬁnitions ........................................ 44

Command and Response Table for SIS

Commands ..................................................... 46

Videowall Conﬁguration Software (VCS)

Program .......................................................... 54

Downloading the VCS from the Website ....... 54

Starting the Conﬁguration Program .............. 56

Maintenance ................................................ 58

Front Panel Door .............................................. 58

Front Panel LEDs .......................................... 58

Accessing the Front Panel ............................ 59

Front Panel Features ......................................... 60

Replacing Input and Output Cards .................... 61

Replacing a Power Supply ................................ 63

Replacing the Top Fan ...................................... 66

Replacing a Disk Drive ...................................... 69

Replacing the System Board Computer

Assembly ........................................................ 72

Removing the SBC Assembly ....................... 72

Installing a New SBC Assembly .................... 73

Mounting ...................................................... 74

UL Guidelines for Rack Mounting ...................... 74

Rack Mounting the Quantum Ultra 610 ............. 74

Rack Mounting Requirements ....................... 75

Rack Mounting Procedure ............................ 75

Extron Warranty .......................................... 77

iQuantum Ultra Videowall Processing System • Contents

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Quantum Ultra Videowall Processing System • Contents

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Introduction

This section gives an overview of the Extron Quantum Ultra 610 Videowall Processing System, describes its significant features, and provides sample application diagrams. The following topics are covered:

• About this Guide

• About the Quantum Ultra Videowall Processor

• Features

• HyperLane Bus for Source Transfer

• Virtual Network Computing (VNC)

• Application Diagrams

About this Guide

This guide discusses how to install, configure, and operate the Quantum Ultra 610 Videowall Processor.

Throughout this guide, the terms “Quantum Ultra” and “Quantum device” are used interchangeably to refer to the Quantum Ultra 610 Videowall Processor.

About the Quantum Ultra Videowall Processor

The Quantum Ultra is a modular 4K videowall processor with high-performance scaling and windowing technology which accommodates a wide range of applications. It features the Extron Vector 4K scaling engine and a HyperLane video bus capable of carrying multiple high-resolution sources for high real-time performance and image quality. Resolutions up to 2560x1600 and 4096x2160 (4K) are supported on both inputs and outputs.

A single Quantum device can support videowalls up to 36 screens total (signals less than 165 MHz), with mixed resolutions and screen orientations. Additional processors can be added and operated as a single system to accommodate larger videowalls. Customizable output resolutions, output overlap, input and output image rotation, and mullion compensation provide compatibility with most display technologies. RS-232 and Ethernet interfaces provide direct connections for control systems.

You can preprogram or create a variety of display scenarios as needed using the Extron Videowall Configuration Software (VCS) for setup and system operation. Many source signals can be shown simultaneously. The Quantum Ultra high performance image scaling technology accurately preserves the original image quality at all window sizes.

Quantum Ultra Videowall Processing System • Introduction 1

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Features

• Scalable 4K @ 60 Hz videowall processing for display systems of any size —

Quantum Ultra supports videowalls up to 36 screens in size from a single Quantum device. Additional processors can be configured and operated as a single system to accommodate larger videowalls.

• Modular architecture accommodates a variety of input and output

arrangements — The Quantum Ultra card frame can be populated with input and output cards selected to match source and display requirements for efﬁcient system design.

• Future-ready 400 Gbps HyperLane video bus delivers unparalleled real-

time performance — The Extron HyperLane video bus has a total throughput of 400 Gbps, easily accommodating the high-bandwidth demands of large videowalls displaying many simultaneous HD and 4K sources.

• Supports 4K on one, two, or four connections — Quantum Ultra offers the

convenience of managing 4K video as a single, dual, or quad-path signal, for ﬂexibility when working with 4K sources, peripherals, and displays.

• Manage multiple videowalls with varying resolutions and screen

arrangements from a single Quantum device — Videowalls of varying output resolutions and orientation can all be supported with a single chassis.

• Designed for 24/7, mission-critical environments — Quantum Ultra provides a

high performance, high reliability display processing solution for monitoring valuable infrastructure and assets with maximum uptime.

• Integrates easily into a diverse array of 4K environments such as lobbies,

auditoriums, and simulations — Quantum Ultra is optimized for use with 4K displays, windowing large numbers of high-resolution sources across multiple displays with resolutions up to 3840x2160 or greater.

• Extron Vector 4K scaling engine — The Vector 4K scaling engine is specifically

designed for critical-quality 4K imagery, with best-in-class image upscaling and downscaling.

• Advanced 4:4:4 signal processing — 4:4:4 signal processing maintains color

accuracy and fine picture detail.

• Seamless transitions — Seamless cut and fade through black transition effects

are available when switching between presets, delivering fast, glitch-free, and professional-looking presentations for any application.

• Display locally stored images — Image file types, including JPEG, PNG, and

bitmaps can be uploaded to the Quantum Ultra for use as backgrounds or displayed as source windows.

• Keying and Alpha channel support for image files — User-deﬁnable level or

color keying for image ﬁles allows transparent backgrounds for pictures, logos, and messages. Alpha channel and transparency are also supported.

• 6U, 10-slot Card Frame — The 6U, 10-slot Quantum Ultra card frame supports any

combination of input and output cards for I/O sizes from 36x4 to 4x36, or anything in-between.

• Removable storage drives — The operating system and data storage drives are

easily removable to accommodate security management procedures.

• Solid-state, write-protected operating system drive — The operating system

runs from a solid-state, write-protected drive for reliable, long-term operation.

Quantum Ultra Videowall Processing System • Introduction 2

Page 11

• Hot-swappable, dual-redundant Extron EverLast power supplies — Hot

swappable dual-redundant power supplies with two AC power inputs provide reliable operation and maximum up-time.

• Indicator LEDs — Front panel LEDs indicate fan and power supply status.

• HDMI input card supports signals up to 4K @ 60 Hz — The IN4HDMI

four-channel input card accepts signals from 1024x768 to 2048x1080 and 1920x1200 at 60 Hz. Dual-channel mode supports two single path 4K @ 30 Hz signals, while single-channel mode supports one dual-path or quad path 4K @ 60 Hz signal. When used with HDCP-compliant displays and the HDMI output card, HDCP 1.4-encrypted sources can be displayed on the videowall.

• HDMI and DTP output cards support signals up to 4K @ 60 Hz — The

OUT4HDMI and OUT4DTP four-channel output cards deliver signals from 1024x768 to 2048x1080 and 1920x1200 at 60 Hz. Dual-channel mode supports two single path 4K @ 30 Hz signals, while single-channel mode supports one dual-path or quad path 4K @ 60 Hz signal.

• Decodes and displays multiple streamed VNC sources — Quantum Ultra can

display streamed content sourced from PCs running a Virtual Network Computing – VNC server application. Multiple VNC streams can be presented simultaneously on the videowall for collaborative desktop sharing from local or remote PCs.

• Selectable HDMI to DVI Interface Format Correction — The Quantum Ultra

enables or disables embedded InfoFrames and sets the correct color space for proper connection to HDMI and DVI displays.

• Up to 64 video and graphic windows per output card — Quantum Ultra offers

extensive windowing capabilities, with the ability to display up to 64 video, image, and clock windows from each output card.

• Powerful window management and source scaling capabilities — Sources can

be windowed, layered, and positioned anywhere on the video display, from 1/32 of the native source resolution to 32 times the output resolution.

• User-definable window borders and text labels enhance presentation and

simplify source identification — Custom color borders with rounded corners, drop shadows, and transparency can be applied to any window type. A border can be set to ﬂash to draw attention to the source window. Border titles and overlay text can be applied to a window and dynamically updated from the control system to indicate a change in the source name, type, status, or classiﬁcation level.

• Source rotation — Sources can be rotated in 90-degree increments, providing

ﬂexible and creative presentation options for live content as well as internally stored images.

• Supports portrait and landscape screen orientation — Videowalls with a mixture

of portrait and landscape displays can be simultaneously managed from a single Quantum device.

• Output overlap for edge-blended applications — This feature supports

edge-blended applications by providing redundant image data for the blended regions of the projection system.

• Mullion compensation for flat-panel displays — Adjustable compensation

extends the displayed image “behind” screen bezels, accurately presenting sources which span multiple displays.

• HDCP compliance — Ensures display of content-protected media and

interoperability with other HDCP-compliant devices.

• SpeedSwitch Technology — Delivers virtually instantaneous switching speeds for

HDCP-encrypted content.

Quantum Ultra Videowall Processing System • Introduction 3

Page 12

• User-selectable HDCP authorization — Allows individual inputs to appear HDCP

compliant or non-HDCP compliant to the connected source, which is beneficial if the source automatically encrypts all content when connected to an HDCP-compliant device. Protected material is not passed in non-HDCP mode.

• HDCP Visual Confirmation provides a green signal when encrypted content

is sent to a non-compliant display — A green window with an alert message is displayed when HDCP-encrypted content is transmitted to a non-HDCP compliant display, providing immediate visual conﬁrmation that protected content cannot be viewed on the display.

• Picture controls — Controls are provided for brightness, contrast, detail, horizontal

and vertical sizing, horizontal and vertical positioning, zoom, and overscan.

• Internal video test patterns for calibration and setup — Quantum Ultra offers

several dynamically-generated video test patterns to facilitate proper system setup and calibration of display devices.

• Transmits up to four outputs at distances up to 330 feet (100 meters) over

a shielded CATx cable (OUT4DTP) — Reduces system complexity when output extension is required for driving videowall displays up to 330 feet (100 meters) away from the Quantum Ultra unit.

• Selectable DTP, XTP, and HDBaseT output modes (OUT4DTP) — Allows

selection of the type of twisted pair technology best suited for the application.

• Power insertion enables remote powering of DTP receivers (OUT4DTP) —

12 V DC insertion at the OUT4DTP card enables the DTP receivers to be powered over the twisted pair connections, eliminating the need for separate power supplies at the remote units. Requires one PS 124 per OUT4DTP card.

• RS 232 insertion from the Ethernet control port (OUT4DTP) — System level

device control to all remote locations via the Quantum Ultra control port, providing comprehensive control of endpoints and attached devices without needing additional equipment.

• Encrypted data connection between Quantum Ultra and configuration PC —

SSL encryption provides a secure connection between Quantum Ultra and the PC running the Extron Videowall Conﬁguration Software.

• Digitally-signed, secure firmware upgrades — Firmware updates are digitally

signed and transferred across an encrypted connection for secure system upgrades.

• Physical and IP port management — The physical USB, RS-232, and Ethernet

ports can be disabled independently, as can FTP, HTTP, and other IP ports.

• Event logging — A system event log is maintained as a locally stored file with a

user-definable maximum size, and can be downloaded directly from the processor.

• Password protected operating system — Access to the Quantum Ultra operating

system is protected with a user-definable password.

• Service maintenance alerts — System administrators can be notified of fan or

power supply failure, or when recommended operating temperature is exceeded.

• Power Save Mode — The unit can be placed in a low power standby state to

conserve energy when not in use.

• Easy-to-use configuration and control software — The easy-to-use Videowall

Conﬁguration Software - VCS reduces conﬁguration and preset programming time with a task-oriented, intuitive interface.

• Direct control via RS-232 and Ethernet — Locally-stored configuration file allows

direct connection between the control system and Quantum Ultra.

Quantum Ultra Videowall Processing System • Introduction 4

Page 13

• Full-featured control protocol — Allows access to preset selection, window source

selection, window size, position, and visibility, window border appearance, window labeling, and many more presentation options.

• Reliable connectivity for HDMI cables — Extron LockIt cable lacing brackets

provide secure, reliable cable connections for Quantum HDMI inputs and outputs.

HyperLane Bus for Source Transfer

The HyperLane bus carries video source data between the input and output cards. It allows the passage of up to 400 Gbps of video information, which translates to a maximum of 96 native 1080p inputs at 60 Hz, or 24 4K sources at 60 Hz, all at 30 bits per pixel.

The HyperLane bus delivers data in real time. This means that it is able to display a source at its full temporal resolution, maintaining the same scan rate as the original source without dropping any fields or frames. The HyperLane bus remains operational if an operating system crash occurs, allowing crucial source content to be maintained on the target display. The following table gives a breakdown of common resolutions and the number of sources at that native resolution that can be passed down a 400 Gbps HyperLane bus:

Width Height Frame Rate Bandwidth (Gbps) Number of Native Sources

1024 768 60 1.42 254

1280 720 60 1.66 217

1920 1080 60 3.73 96

1920 1200 60 4.15 86

1600 1200 60 3.46 104

2560 1600 60 7.37 48

3840 2160 30 7.46 48

4096 2160 30 7.96 45

3840 2160 60 14.93 24

4096 2160 60 15.93 22

4096 2400 60 17.69 20

NOTE: Bandwidth values do not include overhead data required for bus management.

Raw video throughput is slightly lower.

Quantum Ultra Videowall Processing System • Introduction 5

Page 14

Virtual Network Computing (VNC)

ocessor

The Quantum Ultra can decode multiple VNC streams from servers loaded on remote desktops. The VNC streams can originate on the same network used for control or on a separate network and accessed using the second LAN port available on the Quantum Ultra.

Desktop resolutions up to 3840x2160 are supported, but the refresh speed of the desktop content depends on the amount of content moving or changing on the remote desktop. The size of the VNC window on the Quantum Ultra output and the number of VNC sources simultaneously displayed also influences the refresh rate of the content. Below are expected frame rates of a 1920x1080 desktop at various sizes, quantity, and amount of content in motion:

VNC

Desktop

1920x1080 3840x2160 1 full screen 5 fps 360 Mbps

Application Diagrams

The following application diagrams show examples of how the Quantum Ultra can be connected.

HDMI HDMI

PUSH PUSH

POWERGUIDE MENU RES 480480p720p1080i1080p

DIRECTVHD

SELECT

DIRECTV

Satellite Receiver

PUSH PUSH

POWERGUIDE MENU RES 480480p720p1080i1080p

SELECT

DIRECTV

Satellite Receiver

PUSH PUSH

POWERGUIDE MENU RES 480480p720p1080i1080p

SELECT

DIRECTV

Satellite Receiver

Media Player

4K/60 Map Server

DIRECTVHD

Remote Workstation PC with VNC

Workstation PC

WiFi

1234

WiFi

1234

Window

Size

Number of

Windows

Amount of Motion Average

Frame Rate

Network

Usage

3840x2160 1 1/9th desktop 20 fps 190 Mbps

1920x1080 1 full screen 5 fps 360 Mbps

1920x1080 1 1/9th desktop 30 fps 400 Mbps

1920x1080 16 full screen 0.5 fps 600 Mbps

1920x1080 16 1/9th desktop 2 fps 550 Mbps

960x540 64 1/9th desktop 1 fps 980 Mbps

WiFi

1234

WiFi

1234

Workstation PC

Remote Workstation PC with VNC

WiFi

1234

Workstation PC

WiFi

1234

Workstation PC

WiFi

1234

Extron Quantum Ultra

Ultra-high Bandwidth

WiFi

1234

WiFi

1234

WiFi

1234

4K Videowall Processor

QUANTUM ULTRA 610

100-240V ~ --A MAX 50-60 Hz100-240V ~ --A MAX 50-60 Hz

SYSTEMREMOTE

POWER LAN

DISCONNECT POWER

CORD BEFORE

SERVICING

RS-232

CONFIG

TxRxG

INPUTS

1234

SLOT 1

INPUTS

1234

SLOT 2

INPUTS

1234

SLOT 3

INPUTS

1234

SLOT 4

INPUTS

1234

OUTPUTS

1234

OUTPUTS

1234

SLOT 8 SLOT 7 SLOT 6 SLOT 5

SLOT 9SLOT 10

Workstation PC

Ethernet

Media

WiFi

1234

WiFi

1234

Ethernet

VLAN

EthernetEthernet

Control

Workstation PC

QUANTUM IN4HDMI

QUANTUM OUT4HDMI

LAN

1080p HDMI 10 80p HDMI

Extron TLP Pro 1022T

10" Tabletop

Ethernet

POWER 12V

--A MAX

TouchLink Pro Touchpanel

COM 1

COM 2

DIGITAL I/O

IPCP PRO 250

Extron

TxRx RTSCTS

TxRx

1 2 3 4 G

eBUS

RELAYS

IR/S

VOL

1 2 C

VCG

+V+S-SG

IPCP Pro 250

S G

PWR OUT = 6W

LAN

IP Link Control Pr

Figure 1. Connection Diagram for a Quantum Ultra

Quantum Ultra Videowall Processing System • Introduction 6

Page 15

Extron

4K PC

Quantum Ultra

Ultra-high Bandwidth 4K Videowall Processor

QUANTUM ULTRA 610

100-240V ~ --A MAX 50-60 Hz100-240V ~ --A MAX 50-60 Hz

SYSTEMREMOTE

POWER LAN

DISCONNECT POWER

CORD BEFORE

SERVICING

RS-232

CONFIG

TxRx G

INPUTS

1234

SLOT 1

INPUTS

1234

SLOT 2

INPUTS

1234

SLOT 3

OUTPUTS

1234

SLOT 4

OUTPUTS

1234

OUTPUTS

1234

SLOT 8 SLOT 7 SLOT 6 SLOT 5

SLOT 9SLOT 10

HDMI HDMI

QUANTUM IN4HDMI

QUANTUM OUT4HDMI

HDMI HDMI

Extron TLP Pro 1022T

10" Tabletop TouchLink Pro Touchpanel

COM 1

COM 2

DIGITAL I/O

IPCP PRO 250

Tx Rx RTSCTS

Tx Rx

1 2 3 4 G

POWER

eBUS

RELAYS

IR/S

VOL

12V

1 2 C

VCG

--A MAX

+V+S-SG

S G

PWR OUT = 6W

Extron IPCP Pro 250

IP Link Control Processo

LAN

Media Player

WiFi

1234

Ethernet Ethernet

Control

LAN

Ethernet

WiFi

1234

Figure 2. Connection Diagram for a Quantum Ultra

Quantum Ultra Videowall Processing System • Introduction 7

Page 16

Installation

This section provides the steps to install the Quantum Ultra processor. It also describes the rear panel components and provides instructions for cabling. The following topics are included:

• Installation Steps

• Rear Panel Features

• Input and Output Cards

• Connecting to a Network

Installation Steps

The Quantum Ultra processor can be mounted in a 19-inch equipment rack or placed on a table or other furniture. To install and set up the Quantum Ultra processor for a videowall, follow the steps below (see Application Diagrams on page 6 for connection examples).

1. Disconnect power from the Quantum and turn off all other equipment in the system.

2. If desired, mount the processor to a rack (see Mounting on page 74).

3. Connect HDMI sources to the connectors on the installed input cards and HDMI

displays to connectors on the installed output cards. Secure each connector with a provided LockIt bracket (see HDMI LockIt Cable Lacing Brackets on page 12).

NOTE: With adapters, DVI is available on the HDMI ports.

4. Connect a control device or computer for remote control to:

a. The rear panel RJ-45 LAN A or LAN B jack to enable conﬁguration and control

of the Quantum via SIS commands or the VCS software (see Videowall

Conﬁguration Software (VCS) Program on page 54 and the VCS Help File).

b. (Optional) The rear panel 3-pole captive screw RS-232 connector to enable serial

control via SIS commands (see SIS Commands on page 42).

5. Connect AC power to the IEC connectors of the Quantum Ultra primary and

redundant (optional) supplies.

NOTE: Temperature controlled fans run at 100% as a failsafe if only one power

supply is operational.

6. Power on the Quantum Ultra and all connected devices.

7. Download and install the VCS software on your computer (see Videowall

Conﬁguration Software (VCS) Program on page 54).

Quantum Ultra Videowall Processing System • Installation 8

Page 17

8. The default IP address of the Quantum Ultra is:

• LAN A: 192.168.254.254.

• LAN B: 192.168.1.254

NOTE: A gateway IP address is required on the PC running VCS for the

Quantum Ultra to be detected. The gateway IP address does not need to be valid or in the same subnet for the detection to work..

Set a new IP address for the Quantum using any of the following:

• VCS software — The Videowall Configuration Software for the Quantum Ultra

can be downloaded from the Extron website. Run this program on a computer that is connected to the same network as the Quantum to assign an IP address to the processor (see the VCS Help File for instructions).

• Internal operating system — The Quantum Ultra processor is a host device

with an embedded Windows operating system. To interact with the operating system to change settings, you can attach peripheral USB devices, such as a keyboard, mouse, and flash drive, to the System USB ports 1, 2, and 3 on the rear panel. An HDMI monitor can be attached to the HDMI Out port to the left of the System ports to let you view the settings.

• SIS commands — Using a host communication software program such as the

Extron DataViewer on your computer, enter the appropriate SIS command to set an IP address or enable DHCP (see IP Setup on page 51).

9. Configure sources, displays, and presets for your videowall system using VCS (see

the VCS Help File).

Quantum Ultra Videowall Processing System • Installation 9

Page 18

Rear Panel Features

GGFF

AA BB

QUANTUM ULTRA 610

100-240V ~ --A MAX 50-60 Hz100-240V ~ --A MAX 50-60 Hz

DISCONNECT POWER

CORD BEFORE

SERVICING

INPUTS

SLOT 1

INPUTS

SLOT 2

INPUTS

SLOT 3

INPUTS

SLOT 4

INPUTS

SLOT 5

OUTPUTS

SLOT 6

OUTPUTS

SLOT 7

OUTPUTS

SLOT 8

SYSTEM REMOTE

POWER LAN

RS-232

CONFIG

Tx Rx G

Primary AC power connector

Redundant power connector

Power switch

HDMI Out system output connector

USB system connectors

SLOT 9SLOT 10

1234

USB Config control connector

QUANTUM IN4HDMI

QUANTUM OUT4HDMI

(for future use)

RS-232 control connector

LAN connectors A and B

Input and output card slots

Figure 3. Quantum Ultra Rear Panel

Primary AC power connector — Connect AC power to this IEC connector for the

primary power supply.

Redundant power connector — (Optional) Connect a second AC power source to

this IEC connector for the secondary power supply to provide uninterrupted operation in the event of failure of the primary supply.

NOTE: Temperature controlled fans run at 100% as a failsafe if only one power

supply is operational.

Power switch — Press the bottom of this rocker switch to power the unit (both

power supplies) off and on.

• If the unit is off, momentarily pressing this switch powers it on.

• If the unit is on, pressing and holding this switch for approximately 5 seconds

powers it down.

NOTE: If you are logged into the Quantum device, a momentary press of this

switch also powers it off.

HDMI Out system output connector — (Optional) Connect an HDMI monitor

to this female HDMI connector to view activity and interactions with the embedded operating system.

Quantum Ultra Videowall Processing System • Installation 10

Page 19

USB system connectors — (Optional) Connect HID devices (such as a keyboard

or mouse) or a flash drive to one or more of these three USB A connectors to interact with the embedded operating system.

USB Config control connector — Reserved for future use.

RS-232 control connector — Connect a control system or computer to this

3-pole 3.5 mm captive screw connector to enable control of the Quantum via SIS commands. RS-232 protocol for this port is 9600 baud, 1 stop bit, no parity, 8 data bits, and no ﬂow control.

LAN connectors A and B — Connect one or both of these RJ-45 Ethernet

connectors to a network to access any of the following:

• A computer with the VCS software installed, to set up the videowall

• A control device such as an Extron IP Link Pro or IPCP for AV control of the

Quantum Ultra

• VNC servers to stream desktops to the Quantum Ultra

• Process SIS commands

Input and output card slots — Each of these 10 slots supports either an input

or an output card, depending on the configuration (see “Input and Output Cards” for more information).

NOTE: You can also connect DVI display devices to the HDMI output connectors

using a DVI-to-HDMI cable or adapter.

Input and Output Cards

The Quantum Ultra 610 chassis contains 10 card slots for input and output cards. Each card has four female HDMI input connectors or four female HDMI output connectors, to which you can connect up to four HDMI sources or HDMI displays, up to the maximum capacity of 40 HDMI inputs and outputs in nearly any combination. Multiple Quantum Ultra chassis can be added to the same project to create very large display arrays.

Each input and output card can process up to four 2048x1200 signals at 60 Hz. On each input and output card, connectors 2 and 4 can be configured to support up to 300 MHz. This supports two 2560x1600 signals at 60 Hz or two 4096x2160 signals at 30 hz.

NOTE: If connector 2 is configured to support 300 MHz signals, connector 1 is

disabled and if connector 4 is configured to support 300 MHz signals, connector 3 is disabled.

You can remove, replace, and rearrange the cards in the chassis if desired (see

Replacing Input and Output Cards on page 61 for the procedure). To order

additional cards, contact your Extron representative.

The number of input and output cards installed determines how many video inputs and display outputs are available.

NOTES:

• Input capacity is based on an input-output card conﬁguration with one slot

occupied by an output card.

• Output capacity is based on an input-output card conﬁguration with one slot

occupied by an input card.

Quantum Ultra Videowall Processing System • Installation 11

Page 20

The recommended cable type for the input and output connections is single link (dual

HDMI OU

Top Mounted

link signals are not supported), high-speed, HDMI video cable with a maximum length of 25 feet (7.6 meters). To connect DVI sources or displays to a card, use a DVI-to-HDMI adapter.

Card Locations

When the Quantum Ultra is assembled at the factory, all the input cards are installed in slots above the output cards in the chassis. If installing cards yourself, do not intersperse input cards with output cards.

Each card slot can contain either an input or an output card, depending on the configuration that was ordered (at least one input and one output card must be installed in the chassis). However, because all the input cards must be installed together above the output cards in the chassis, slot 1 cannot contain an output card and slot 10 cannot contain an input card.

NOTE: Do not leave empty slots between cards (input or output) in the chassis. This

prevents the unit from functioning. Card slots that remain empty must be at the bottom of the card slots section.

HDMI LockIt Cable Lacing Brackets

Four Extron LockIt cable lacing brackets are provided with each

TPU

HDMI card for the Quantum Ultra (additional ones can be ordered). These brackets enable you to secure HDMI input and

output device cables to the HDMI connectors on the cards to prevent intermittent or complete signal loss due to a loose cable connection. Above each connector is a mounting screw, which you can use to attach the lacing bracket to the Quantum Ultra input and output cards (see the provided LockIt HDMI Lacing Bracket Installation Guide card for more information on attaching the bracket).

Inputs

The HDMI input cards have four female HDMI type A connectors and are HDCP-compliant when used with HDMI output cards and HDCP-compliant displays. The input cards provide down-scaling of sources as required.

NOTE: The HDMI connectors also support DVI signals with appropriate HDMI to DVI

cables or adapters.

• Inputs 1 and 3 — These two inputs accept resolutions with pixel clocks of up to

165 MHz, providing support for resolutions of 2048x1200 and 1920x1200 at 60 Hz.

• Inputs 2 and 4 — These two inputs accept resolutions with pixel clocks of up to

300 MHz, providing support for resolutions of 4K at 30 Hz and 2560x1600 at 60 Hz.

Digital video sources such as computers, cameras, Blu-ray™ or DVD players, and video servers can be connected to the Quantum Ultra processor through one or more of the input cards. These cards provide down-scaling of sources as well as full source auto-detection.

Quantum Ultra Videowall Processing System • Installation 12

Page 21

HDCP authorization

HDCP authorization allows the unit to appear HDCP compliant or non-compliant to the connected source. This is useful if the source automatically encrypts all content when connected to an HDCP compliant device, if the displays in the system are not HDCP compliant, or if the source is being shared to capture devices that do not support HDCP. In a video system that should not transmit HDCP encrypted data, such as broadcast or streaming environments, HDCP authorization should be disabled at the input to ensure that the source content remains unencrypted when possible.

With HDCP authorization disabled, protected material is not passed. Each input can be set to enable or disable the support of HDCP signals. If HDCP authorization is disabled, the input does not negotiate with the source device and forces the source to transmit only unencrypted video.

Source down-scaling

Each input card has an on-board scaler that can down-scale the video sources in size down to 1/32 of the original size (horizontally, vertically, or both). Production of up to 16 instances of an input is supported, up to the total bandwidth of 18 Gbps (4K @ 60 Hz).

Width Height Frame Rate Bandwidth (Gbps)

480 270 60 0.233 16

640 360 60 0.415 16

960 540 60 0.933 16

1280 720 60 1.659 10

1920 1080 60 3.732 4

2560 1600 60 7.373 2

4096 2160 30 7.963 2

4096 2400 30 8.847 2

Should more instances be required for a preset layout, the scaler produces the required image sizes but reduces the frame rate as needed.

Number of Unique Instances at 60 Hz

Quantum Ultra Videowall Processing System • Installation 13

Page 22

Downscaling example

For simplicity, the example in the diagram below assumes that each screen in the target display has the same resolution as the source.

Card Outputs

Video at Unity

Input Card

HyperLane

Bus

Output

Card

Source Is Not Scaled

(Unity / Native Resolution / 1:1)

Card Outputs Video

Scaled Down

Input Card

HyperLane

Bus

Output

Card

Source Is Scaled Down

Figure 4. Example of a Source Displayed Full-Sized and Down-scaled

Up-scaling (magnification) is achieved by a scaler on the output card (see Source

up-scaling on page 23).

Quantum Ultra Videowall Processing System • Installation 14

Page 23

Maximum instances of a source per input card

Processed

One unique

Pr at 30 Hz

Processed at 60 Hz

Four unique

Pr at 30 Hz

The following diagrams give examples the maximum number of instances of a single source that can be provided by one input card, at different resolutions and refresh rates.

Example 1: Four 1080p inputs at 60 Hz applied to one input card

at 60 Hz

ocessed

Processed at 15 Hz

minication size per source

Two unique minication sizes per source

Four unique minication sizes per source

Figure 5. Example of Four Inputs at 1080p, 60 Hz, on One Input Card

ocessed

Example 2: One 1080p input at 60 Hz applied to one input card

Figure 6. Example of One Input at 1080p, 60 Hz, on One Input Card

Quantum Ultra Videowall Processing System • Installation 15

minication sizes for one source

Eight unique minication sizes for one source

Page 24

Example 3: Two 4K inputs at 30 Hz applied to one input card

At 15 Hz

At 30 Hz

One unique

grouped source

minication size per source

Two unique minication sizes per sour

Figure 7. Example of Two Inputs at 4K, 30 Hz, on One Input Card

Example 4: One 4K input at 30 Hz applied to one input card

t 30 Hz

t 15 Hz

At 60 Hz

At 30 Hz

At 15 Hz

Two unique minication sizes for one source

Four unique minication sizes for one source

Figure 8. Example of One 4K Input at 4K, 30 Hz, on One Input Card

Example 5: One 4K input at 60 Hz, column or quad format, applied to one input card

One unique minication size for one 4K grouped source

Two unique minication sizes for one 4K grouped source

Four unique minication sizes for one 4K

Figure 9. Example of One 4K Input, 60 Hz, Column or Quad Format, on One

Input Card

Quantum Ultra Videowall Processing System • Installation 16

Page 25

Input rotation

ces can be shown at 15 Hz.

Sources that have their content pre-rotated can be rotated within the Quantum Ultra to be displayed on standard, landscape formatted displays. This type of content traditionally would originate from desktops that have portrait formatted local displays, or custom graphics media that has portrait content rotated to fit into a standard resolution.

Figure 10. Input Rotation

The Quantum Ultra input card can support rotation of two 1920x1080 sources at 60 Hz or one 3840x2160 source at 30 Hz. Additional sources can be rotated, but the processing frame rate will be reduced in half to remain within the available bandwidth of the card. Refer to the following examples.

Maximum instances of a rotated source per input card

Example 1: Four rotated 1080p inputs at 60 Hz applied to one input card

At 60 Hz

At 30 Hz

At 15 Hz

Two rotated 1080p sources can be shown at 60 Hz.

Four rotated 1080p sources can be shown at 30 Hz.

Two unique minications for the four rotated 1080p sour

Figure 11. Example of Four Rotated 1080p Inputs, 60 Hz, on One Input Card

Quantum Ultra Videowall Processing System • Installation 17

Page 26

Example 2: One rotated 1080p input at 60 Hz applied to one input card

Two unique minication

At 60 Hz

minication

ces

At 30 Hz

One unique minication

sizes for one source

At 30 Hz

Four unique sizes for one source

Figure 12. Example of One Rotated 1080p Input, 60 Hz, on One Input Card

Example 3: Two rotated 4K inputs at 30 Hz applied to one input card

At 30 Hz

One rotated 4K source can be shown at 30 Hz.

At 15 Hz

Two rotated 4K sour can be shown at 15 Hz.

Figure 13. Example of Two Rotated 4K Inputs, 60 Hz, on One Input Card

Example 4: One rotated 4K input at 30 Hz applied to one input card

size for one source

At 15 Hz

Two unique minication sizes for one source

Figure 14. Example of One Rotated 4K Input, 30 Hz, on One Input Card

Quantum Ultra Videowall Processing System • Installation 18

Page 27

Outputs

SLOT

Disabled 300 MHz 165 MHz 165 MHz

EDID management

The Quantum Ultra EDID Minder manages the EDID for all the inputs. By default, input EDID is set to 1080p @ 60 Hz. In addition, EDID can be manually assigned to the sources via VCS. By maintaining continuous EDID communication with all sources, EDID Minder ensures that all sources power up properly and maintain their video outputs, whether or not they are actively displayed on Quantum Ultra outputs.

Each input on the HDMI input cards has the option to set the EDID to be provided to the connected source device. The preferred resolution found in custom EDID files is parsed and the resolution and refresh rate are displayed in VCS.

NOTE: EDID for resolutions with pixel clocks above 165 MHz are available only if “up

to 300 MHz” pixel clock support has been enabled on inputs 2 and 4 (see the VCS program help file for information on setting the resolution support).

You can set the EDID for each of the inputs in your Quantum Ultra chassis using VCS. The software lets you view the current EDID that has been set for each input. If no project file has been saved on the Quantum Ultra, the default EDID setting of 1080p @ 60 Hz is applied (see the VCS help file, provided with the software, for details on selecting and monitoring EDID).

The Quantum Ultra HDMI output cards provide the final output to a display device. They integrate all inputs to be displayed in a layout that you define using the control software (see the VCS Help File for information on using the program to set up displays). They also provide up-scaling of sources.

The HDMI output cards are HDCP-compliant when used with HDMI input cards and HDCP-compliant displays.

• Outputs 1 and 3 — These two outputs generate resolutions with pixel clocks up

to 165 MHz, which provides support for resolutions 2048x1200 and 1920x1200 at 60 Hz.

• Outputs 2 and 4 — These two outputs generate resolutions with pixel clocks up to

300 MHz, which provides support for 4K at 30 Hz and 2560x1600 at 60 Hz.

A single channel greater than 165 MHz and two channels that are less than 165 MHz is a possible configuration. In the example in figure 15, output 2 is configured to support up to 4K at 30 Hz, and outputs 3 and 4 are configured to support up to 1920x1200 at 60 Hz.

OUTPUTS

Figure 15. Output Channel Configuration Example

Quantum Ultra Videowall Processing System • Installation 19

QUANTUM OUT4HDMI

Page 28

Output resolutions

The following table shows all the output resolutions and refresh rates supported on Quantum Ultra and which connectors on the output cards support each resolution.

All — Indicates resolutions and rates supported on all connectors on the output cards.

2, 4 — Indicates resolutions and rates supported only on connectors 2 and 4.

Resolution 23.98 Hz 24 Hz 25 Hz 29.97 Hz 30 Hz 50 Hz 59.94 Hz 60 Hz

1024x768 All

1280x768 All

1280x800 All

1280x1024 All

1360x768 All

1366x768 All

1440x900 All

1400x1050 All

1680x1050 All

1600x1200 All

1920x1200 All

720p All All All All All All

1080p*** All All All All All All All All***

2048x1080 All All All All All All All All

2048x1200 All

2048x1536 2, 4

2560x1080 2, 4

2560x1440 2, 4

2560x1600 2, 4

3840x2160 2, 4 2, 4 2, 4 2, 4 2, 4

3840x2400 2, 4

4096x2160 2, 4 2, 4 2, 4 2, 4 2, 4

3840x2160 C* All All All All All 2, 4 2, 4 2, 4

3840x2400 C* All 2, 4

4096x2160 C* All All All All All 2, 4 2, 4 2, 4

3840x2160 Q** All All All All All All All All

3840x2400 Q** All

4096x2160 Q** All All All All All All All All

4096x2400 Q** All

Custom rate 1-10

* C refers to a column-formatted 4K/UHD signal comprised of two output channels to address

a full 4K raster (for example, two channels of 1920x2160 = full 3840x2160 raster).

**Q refers to a quad-formatted 4K/UHD signal comprised of four output channels to address

the full 4K raster (for example, four channels of 1920x1080 = full 3840x2160 raster).

***Default resolution and refresh rate.

Quantum Ultra Videowall Processing System • Installation 20

Page 29

Custom output resolutions

Using the VCS program, you can add custom output resolutions based on EDID that have either been captured from the connected sink device on output 1 or uploaded (see the VCS Help File for information on managing EDID).

NOTES:

• If the EDID pixel clock is greater than 165 MHz, you are not able to assign the

resolution to output connectors 1 and 3 (see the VCS Help File for instructions on managing EDID).

• If the custom resolution does not work, the pixel clock may need to be

adjusted in order to be supported by the HyperLane bus. Contact an Extron

representative for assistance.

Output grouping and canvases

The VCS program provides screen workspaces called canvases (or output groups) on which to design the videowall.

Figure 16. Canvas Example

A canvas contains a grid diagram in which each cell shows the following information about a display on the videowall:

Figure 17. Canvas Cell Contents Example

• Location coordinates of the display on the wall in pixels (see figure 17, 1)

• Display number (displays are numbered horizontally on the canvas, 2).

• Name of the Quantum processor to which the display is connected (3). Displays on

a videowall can be connected to different processors.

• Number of the output card slot on the chassis, followed by the output connector

number to which the display is connected (4).

• Output resolution (5)

Quantum Ultra Videowall Processing System • Installation 21

Page 30

In the canvas example in figures 16 and 17 on the previous page, display 1 is located at x=00 and y=00 (upper-left corner) on the videowall, the Quantum processor is named

QU610-FFFFFF, the display is connected to the output card in slot 5, output connector 1

(5.1), and the wall output resolution is 1920x1080 (1080p).

The videowall project can contain up to 10 canvases.

The following properties can be configured for each canvas:

• Output resolution

• Output rotation

• Edge blending or mullion settings

• HDCP notification

• Digital output format

A videowall design can consist of multiple canvases. A canvas can contain connectors on any output board on any Quantum Ultra chassis, and multiple canvases can be defined on a single output card.

Canvas 2

1080p

Rotated 90˚

Canvas 1

1366x768

40 pixel H and V mullion

Canvas 3

1080p

Rotated 90˚

Figure 18. Videowall with Multiple Canvases

In the example in figure 18, the layout utilizes three output cards (see the diagram in figure 19).

OUTPUTS

SLOT 5

OUTPUTS

SLOT 6

QUANTUM OUT4HDMI

OUTPUTS

SLOT 7

QUANTUM OUT4HDMI

Figure 19. Two Output Cards Used in one Canvas

A maximum of 10 canvases can be defined for each Quantum chassis, with each canvas able to support up to 128 window presets associated with it. All canvases (output groups) must be operating at refresh rates that are factors of each other to be properly supported by the HyperLane bus (for example 60 Hz and 30 Hz or 50 Hz and 25 Hz).

Quantum Ultra Videowall Processing System • Installation 22

Page 31

Output format

Each output group (canvas) defined in the VCS can be formatted as HDMI, DVI, or Auto. When set to Auto (the default), the output format is applied based on the EDID of the display (see the VCS Help File for instructions on configuring and grouping the displays).

Source up-scaling

The on-board scaler on the output card provides up-scaling of live video sources. Independent horizontal and vertical scaling is possible up to 32 times the native (outgoing) resolution. For example, a source of 1920 x 1080 pixels can be scaled up to approximately 61,440 x 34,560 pixels.

Card Outputs

Video at Unity

No Scaling

Required

Input Card

RAPT

Bus

Output

Card

Source Is Not Scaled

[Unity / Native Resolution / 1:1]

Card Outputs Video at Unity

Input Card

RAPT

Bus

Video Scaled

Output

Card

Source Is Scaled Up

[Magniﬁcation]

Figure 20. Example of a Source Displayed Full-sized and Up-scaled

NOTE: Static image files are rendered at the appropriate size by the graphics

processor (GPU). This ensures maximum image sharpness.

Down-scaling of live video sources is performed by a scaler on the input cards (see

Source down-scaling on page 13 for further details).

Quantum Ultra Videowall Processing System • Installation 23

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Maximum windows per output card

Output Channel 1.1

Output Channel 1.1 Windows 1 through 16

Windows 17 through 32

Windows 33 through 48

Windows 49 through 64

This section discusses the maximum number of source windows that each output card can support, at different resolutions and refresh rates. A total of 64 windows are supported per output card.

Example 1: All source windows on one output channel

In this example, 64 windows have been assigned to output channel (connector) 1.1. No additional windows are available for output channels 1.2, 1.3, and 1.4. (Additional windows can be assigned to other cards.)

1 8

Figure 21. Example of All Available Windows Assigned to One Output Channel

Example 2: All Source Windows distributed evenly among all four output channels

1 17

16 32

Output Channel 1.2

Figure 22. Example of All Available Windows Distributed Evenly Among the Four

Output Channels.

33 49

48 64

Output Channel 1.3

Output Channel 1.4

Quantum Ultra Videowall Processing System • Installation 24

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Maximum output signals for each output card

Example 1: Four 1080p outputs at 60 Hz

Example 2:

Example 3:

Example 4:

Example 5:

The following examples show the number of output signals that are supported on each output card, depending on resolution, refresh rate, and format (standard, column, or quad).

10.1

Two 4K outputs at 30 Hz (channels 1 and 3 disabled)

10.2

Two 4K column outputs at 30 Hz

10.1 10.2

One 4K column output at 60 Hz (channels 1 and 3 disabled)

10.2 10.4

One 4K quad output at 60 Hz

10.1

10.2

10.2 10.3 10.4

10.4

10.3 10.4

Figure 23. Maximum Number of Output Signals Per Output Card at Different

Resolutions and Refresh Rates

Quantum Ultra Videowall Processing System • Installation 25

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Output Rotation

Example 1: Two rotated 1080p outputs at 60 Hz (connectors 1 and 3 disabled)

If the displays in the videowall are installed in a portrait orientation, the output signal from the Quantum Ultra can be rotated to support the rotated displays. In contrast to input rotation which will rotate the source content within a window, output rotation affects the entire output signal which includes all sources, window text, images, and HDCP messaging.

Figure 24. Output Rotation

The Quantum Ultra output card can support rotation of two 1920x1080 outputs at 60 Hz or one 3840x2160 output at 30 Hz. When rotation is enabled, only outputs 2 and 4 are addressable if the resolution pixel clock is less than 165MHz and only output 4 is addressable if the output resolution is greater than 165Mhz. Refer to the following examples.

Maximum rotated output signals for each output card

The following examples show the number of rotated output signals that are supported on each output card at different resolutions and refresh rates.

10.2

Example 2: One rotated 4K output at 30 Hz (connectors 1, 2, and 3 disabled)

10.4

Figure 25. Maximum Number of Rotated Output Signals Per Output Card at

Different Resolutions and Refresh Rates

NOTE: Column and quad outputs cannot be rotated.

10.4

Quantum Ultra Videowall Processing System • Installation 26

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Adjusting for Mullion Compensation and Edge Blending

Horizontal Mullion

When setting up the videowall, you can select test patterns via the VCS that help you define the following adjustments:

• Mullion compensation — Mullion is the area of frame border that exists around

each display. When designing the videowall, you must take this area into account so that, when an image is spread across two or more displays, the image flow is not distorted. The VCS enables you to adjust the space around each display to compensate for the mullion.

• Edge blending compensation — In certain situations it may be desirable to create

an overlap of video between adjacent displays. This overlap melds the two images from two separate outputs into a single image and prevents a visible separation line between the two images. Use the VCS to set or adjust the amount of horizontal and vertical overlap of the videowall displays.

Each output canvas maintains its unique edge compensation settings with discrete values for the horizontal and vertical edges. The settings are applicable to all edges within the canvas.

See the VCS Help File for instructions on adjusting to compensate for mullion and edge blending.

(50 pixels)

Figure 26. Example of Mullion Compensation Settings on a Canvas

NOTE: For information about replacing input and output cards, see Replacing Input

and Output Cards beginning on page 61.

Connecting to a Network

The Quantum Ultra provides an Ethernet network connection over UTP that is separate from the network port dedicated for control. In secure installations, it is often preferable for the AV control network to be isolated and separate from the standard house network which would provide access to the rich media content that the Quantum Ultra chassis supports. You can access VNC sessions on your network using one LAN port, and the AV control IP connection is not required to also be on your data network.

Connect a computer that is running the Videowall Configuration Software to the Ethernet (10/100/1000Base-T) LAN A or LAN B port on the rear panel to enable you to control the Quantum Ultra processor and to set up videowall applications via the computer.

Vertical Mullio

(100 pixels)

NOTE: Ensure that the PC and the Quantum Ultra processor are on the same subnet.

Quantum Ultra Videowall Processing System • Installation 27

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Setup of the Quantum Ultra chassis is achieved using the Videowall Configuration Software. The default IP address for the LAN port A is 192.168.254.254, but with SIS, you can set the IP address without interacting directly with the embedded operating system interface. LAN port B is not accessible via SIS but can be configured via the VCS or the embedded operating system.

After the system is configured with the desired wall layout and window presets, the Quantum Ultra can be controlled directly by a control system via the Ethernet or RS-232 connection.

The network port on the computer or the network hub, router, or LAN must be able to support a 100Base-T connection. When the Quantum Ultra processor is delivered, it is set with the following default addresses and values:

• IP address:

LAN A: 192.168.254.254 LAN B: 192.168.1.254

• Subnet mask: 255.255.255.0

• Gateway: 0.0.0.0

To change these addresses, you can use the Videowall Configuration Software (see the VCS Help File), the Control Panel (see Starting the Control Panel on the next page) or SIS commands (see IP Setup on page 51).

NOTE: To enable communications between the computer and the processor, the

Quantum Ultra IP address and subnet mask must be compatible as follows:

• The subnet mask must be the same for all devices.

• The IP addresses must be different, but on the same subnet.

Quantum Ultra Videowall Processing System • Installation 28

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Operation

HDMI Out f

The Quantum Ultra processor is a host device with an embedded operating system. The Quantum Ultra Control Panel is a program that resides on the Quantum Ultra operating system and enables you to perform various setup and maintenance tasks, such as setting the processor IP address, resetting the device, or updating the firmware.

This section discusses the functions accessed via the Control Panel:

• Starting the Control Panel

• Control Panel Buttons

• Loading Image Files

• Updating the Password

• Updating Firmware

• Modifying Network Settings

• Resetting the Device

• Service Mode

• Committing Changes to Memory

• Shutting Down

Starting the Control Panel

To access the Quantum Ultra Control Panel:

1. Connect a USB keyboard and mouse to the USB system connectors on the rear

panel (see figure 27). You can also connect a USB flash drive to a USB system connector to load and manage picture files or upload new firmware.

Port

or Monitor

Figure 27. System Ports for Keyboard, Mouse, and Monitor

2. Connect a monitor to the HDMI Out system connector on the rear panel. A login

window appears with the user name displayed (by default, this name is admin).

SYSTEM

USB Ports for Keyboard Mouse, or Flash Drive

Quantum Ultra Videowall Processing System • Operation 29

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3. Enter the password where indicated on the login window (by default, the password is

extron). The Quantum Ultra Control Panel main window appears on the monitor, in

front of a background image of the Quantum Ultra. From this window, you can access all common tasks.

Figure 28. The Quantum Ultra Control Panel Main Window

4. The Control Panel main window contains eight buttons that let you access the

setup and management tasks for the Quantum Ultra (see figure 28, 6). Click one of these buttons to proceed to the desired task (see Control Panel Buttons on the next page).

The Control Panel window also contains the following status panels that enable you to observe status and activity of each major component:

Hardware Status

Network Interface Status

System Status

Firmware Status

CPU Usage progress bar

NOTE: If the Control Panel window is closed, press <Ctrl + F2> to reopen it.

Quantum Ultra Videowall Processing System • Operation 30

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Control Panel Buttons

The following buttons give you access to set up and manage the Quantum Ultra via the Control Panel (see figure 28 on the previous page).

NOTE: When you click a Control Panel button, a password prompt appears.

Enter the operating system password, then click OK. The login defaults are:

• Username — admin

• Password — extron

• Add Picture Files — Enables you to load image files (.bmp, .png, or .jpg) to the

Quantum Ultra D: drive (see “Loading Image Files”). These pictures are then available to display on the videowall (see the VCS Help File to add images to the videowall project).

• Update Password — Enables you to update the hardware password to access the

Quantum Ultra Control Panel (see Updating the Password on page 33).

• Update Firmware — Provides options to install new firmware or roll back to a

previous version (see Updating Firmware on page 34).

• Network Settings — Displays the Network Settings window, from which you

can view or modify the IP addresses of the LAN A and LAN B ports (see Modifying

Network Settings on page 38).

• Reset Device — Enables you to reset the Quantum Ultra to different levels of the

default state (see Resetting the Device on page 39).

• Service Mode — Provides access to the file system and a shortcut to the operating

system control panel, where you can update the date and time (see Service Mode on page 40).

• Commit Changes — Applies any changes made to the C: drive or the operating

system configuration during the session (see Committing Changes to Memory on page 41).

• Shutdown — (Optional) Performs an orderly shutdown of the Quantum Ultra system.

Loading Image Files

You can upload image files from an external USB drive to the Quantum Ultra processor to be displayed as sources in windows and incorporated into presets. The following image file types are supported:

• Bitmaps (.bmp)

• JPEG (Joint Photographic Experts Group) images (.jpg or .jpeg)

• Tagged image format file (.tif, .tiff)

• Portable Network Graphics (.png)

To upload image files to the Quantum Ultra hard drive:

1. Connect the external USB drive containing the images to one of the rear panel

System USB ports.

2. On the Quantum Ultra Control Panel window, click Add Picture Files.

3. On the password prompt window that opens, enter the username and password,

then click Enter.

Quantum Ultra Videowall Processing System • Operation 31

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4. In the directory window that opens, navigate to the USB flash drive containing the

pictures. In the example below, that drive is E:. Yours may be a different drive.

Figure 29. USB Flash Drive Containing Picture Files

5. On the USB drive, locate the image files to be loaded to the Quantum Ultra and drag

or copy them to the Pictures folder on the Quantum Ultra D: Data drive.

Figure 30. Copying Two Picture Files to the Quantum Ultra Data Drive

The files can now be accessed via the VCS for use in configuration (see the VCS Help File for information on creating presentations).

Quantum Ultra Videowall Processing System • Operation 32

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Updating the Password

To change the password to access the operating system:

1. Click the Update Password button on the Control Panel window.

2. On the Change Password window, enter in the appropriate fields:

• The current password (the default password is extron)

• The new password

• The new password again to confirm it

Figure 31. Change Password Fields

3. Click the Enter button at the bottom of the Change Password window. The following

prompt opens, informing you that you must reboot the unit for the new password to take effect.

Figure 32. Password Reboot Prompt

4. Click OK to reboot. (If you click Cancel, the new password remains in effect only until

the system is shut down.)

Quantum Ultra Videowall Processing System • Operation 33

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Updating Firmware

If it becomes necessary to update the firmware on your Quantum Ultra, you can obtain new firmware at www.extron.com and upload it to the unit.

Downloading a Firmware File

1. On the Extron web page, select the Download tab (see figure 33, 1).

2. On the Download screen, click either Firmware (2) in the left sidebar panel or the

Firmware icon (

) in the main panel.

Figure 33. Downloading Firmware

Quantum Ultra Videowall Processing System • Operation 34

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3. On the Download Center screen, click the Q link (see figure 34, 1).

SYSTEM

USB System Ports

4. Scroll to locate the Quantum Ultra firmware and click the Download link at the far

right (2).

Figure 34. Install Software Window

5. Follow the instructions on the subsequent screens to download and save the firmware

file on your computer.

Uploading a Firmware File

To upload a new firmware file to the Quantum Ultra:

1. Copy the new firmware file to a USB flash drive.

2. Plug the flash drive into one of the System USB ports on the rear panel (see figure 35).

for Flash Drives

Figure 35. USB System Ports on the Rear Panel

3. On the Control Panel window, click the Service Mode button.

4. Enter password.

5. Copy the firmware file from the USB drive to the root of the D: drive.

6. On the Control Panel window, click the Update Firmware button.

Quantum Ultra Videowall Processing System • Operation 35

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7. On the System Management window that appears next, enter your password

(extron, by default).

8. On the Firmware Options screen, click Upgrade or Roll back firmware.

Figure 36. Selecting Upgrade or Roll Back Firmware

9. On the next screen, click the Browse button and locate the new firmware file on the

USB flash drive (usually E:).

10. Double-click on the firmware file or select it and click Open. The Quantum Ultra

firmware file must have a .gpg extension.

Figure 37. Selecting the Firmware File on the USB Flash Drive

Quantum Ultra Videowall Processing System • Operation 36

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11. On the Firmware update screen, click Install (see figure 38, 1).

Figure 38. Click Install on the Firmware Update Screen

12. On the confirmation prompt that appears, click OK to proceed with the firmware

installation.

The Quantum Ultra Control Panel screen displays progress messages (see figure 39, 1) in the upper-left corner, while a progress bar (2) at the bottom of the screen lets you know approximately how much time remains for the installation.

Figure 39. Installation Progress Screen

When the installation is completed, Success! appears in the upper-left corner of the screen.

Quantum Ultra Videowall Processing System • Operation 37

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13. A prompt appears, telling you to reboot the Quantum Ultra. Click OK.

Figure 40. Reboot Prompt after Firmware Update

The Quantum Ultra restarts with the new firmware.

ATTENTION:

• Wait until the opening screen appears before performing any other

operations.

• Attendez jusqu’à ce que l’écran d’accueil apparaisse avant d’effectuer une

quelconque opération.

Modifying Network Settings

To change the IP addresses of the LAN A and LAN B ports:

1. On the Control Panel window, click the Network Settings button. The Network

Settings window opens.

Figure 41. Network Settings for LAN A Port

2. If desired, enter a name of 1 to 15 characters for your Quantum Ultra. Only letters,

numbers, and the hyphen (-) can be used in this name.

NOTE: All letters in the Device Name are displayed in uppercase.

3. Select the tab for the LAN port (LAN A or LAN B) to configure.

Quantum Ultra Videowall Processing System • Operation 38

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4. Either:

• Select the Use DHCP checkbox to automatically assign all IP addresses, or

• Enter the addresses in the IP Address, Subnet Mask, Default Gateway, and

NOTE: The Media Access Code (MAC) hardware address cannot be changed.

5. If desired, select the tab for the other LAN port and repeat step 4 for it.

6. When finished, click OK.

Resetting the Device

The Reset Device button on the Control Panel main window (see figure 28 on page 30) displays the Reset Device window, on which you can select the type of reset to perform.

DNS Server.

Figure 42. Reset Device Window

To reset the unit:

1. Select the radio button for the type of reset desired:

• Reset Device Settings (Retain TCP/IP Settings and Image Files) —

Resets the Quantum Ultra to its factory default settings while keeping the IP addresses and other settings that have been entered, plus any image files that have been uploaded. This is the default.

• Reset Device Settings and Delete All Files (Retain TCP/IP Settings)

— Resets the unit to factory defaults and keeps IP address information. All uploaded image files are deleted and the default image files are restored.

• Reset All Settings and Delete All Files — Resets the unit to factory

defaults. All user-uploaded image files are deleted, IP settings are reset to default, and the default image files are restored.

2. Click the Reset button located below the radio buttons. The unit resets and reboots.

Quantum Ultra Videowall Processing System • Operation 39

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Service Mode

In service mode, you can access the Quantum Ultra C: and D: drives as well as the operating system Control Panel. To enter service mode:

1. On the Quantum Ultra Control Panel main window, click Service Mode.

2. On the Admin Authentication screen, enter your system password where indicated

and click Enter. The File Explorer window opens.

Figure 43. File Explorer Window in Service Mode

3. On the Computer window, you can open and manage files on the system (see

figure 43, 1).

You can also display the operating system Control Panel by clicking Control Panel (2) in the Favorites (left) panel. From here, you can adjust the system settings.

Quantum Ultra Videowall Processing System • Operation 40

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Committing Changes to Memory

The Quantum Ultra Control Panel enables you to commit (save) to memory all changes made to the C: drive and operating system configuration during the session. These saved settings remain in effect the next time the Quantum Ultra is powered on.

NOTE: You must have administrator clearance in order to commit changes.

1. On the Quantum Ultra Control Panel window (see figure 28, 6, on page 30) click

Commit Changes. The following window opens:

Figure 44. Reboot Confirmation Prompt to Commit Changes

2. Click OK to reboot the unit.

3. On the Password Verification window, enter the administration password and

click Enter. The system reboots and your changes are saved.

ATTENTION:

• While the processor is rebooting, do not press any keys or attempt to power

off the system.

• Pendant la réinitialisation du processeur, n’appuyez sur aucune touche et

n’essayez pas d’éteindre le système.

Shutting Down

When the reboot is complete, the Quantum Ultra Control Panel main window is displayed. All the settings are saved to memory and remain in effect until changed.

If required, use one of the following methods to shut down the Quantum Ultra:

• Press and hold the rear panel power switch for 5 seconds (see figure 3, C, on

page 10).

• If logged into the Quantum Ultra operating system, you can momentarily press the

rear panel power switch.

• When a keyboard, mouse, and monitor are attached, the Quantum Ultra can be shut

down via the Control Panel. To perform an optional orderly shutdown:

1. click Shut down. A confirmation prompt appears:

Figure 45. Shutdown Confirmation Prompt

2. Click OK. The Quantum Ultra shuts down.

Quantum Ultra Videowall Processing System • Operation 41

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Remote Configuration and Control

This section describes the methods by which the Quantum Ultra can be configured and controlled remotely: the Extron Simple Instruction Set (SIS) commands and the Videowall Configuration Software (VCS). It describes the available SIS commands and how to enter them, as well as providing instructions for obtaining and accessing the VCS. Topics include:

• SIS Commands

• Command and Response Table for SIS Commands

• Videowall Configuration Software (VCS) Program

SIS Commands

You can use SIS commands to configure and control the Quantum Ultra via a host computer or other device (such as a control system) attached to the rear panel RS-232 connector or the rear panel LAN port. Enter commands using a host communication application such as the Extron DataViewer, available at www.extron.com (see the DataViewer Help file to use this program). The RS-232 port uses a protocol of 9600 baud, 8 data bits, 1 stop bit, no parity, and no flow control.

SIS commands consist of one or more characters per field. No special characters are required to begin or end a command sequence. When the Quantum determines that a command is valid, it executes the command and sends a response to the host device. All responses from the Quantum to the host end with a carriage return and a line feed (CR/LF = ]), indicating the end of the response character string (one or more characters).

Copyright Information

The Quantum sends the following copyright message at initial power-up:

] (c) Copyright 20nn, Extron Electronics, Quantum Ultra 610, Vn.nn,

60-1571-01] Www, DD Mmm 20nn hh:mm:ss]

(Where Vn.nn is the firmware version, 60-1571-01 is the part number, Www is the day of the week, DD is the day of the month, Mmm is the month name, and 20nn is the year.)

Quantum Ultra Videowall Processing System • Remote Configuration and Control 42

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Quantum Ultra-initiated Messages

ASCII to HEX Conversion Ta ble

Space

When a local event such as a software selection or adjustment takes place, the Quantum Ultra responds by sending a message to the host. No response is required from the host. An example of a Quantum Ultra-initiated message is:

1 Rpr X#*

X2% ]

(Window preset

Error Responses

When the Quantum Ultra receives a valid command, it executes the command and sends a response to the host device. If the unit is unable to execute the command, it returns an error response followed by a carriage return and line feed to the host.

E01 — Invalid input number E10 — Invalid command E11 — Invalid preset number E13 — Invalid parameter E14 — Invalid command for this configuration E17 — Invalid command for signal type E22 — Busy E24 — Privilege violation E25 — Device not present E26 — Maximum number of connections exceeded E28 — Bad file name or file not found

X2%

for canvas X#).

Using the Command and Response Table

The Command and Response Table for SIS Commands, beginning on page 46, lists the commands that the Quantum Ultra processor recognizes as valid, the responses that are returned to the host, a description of the command function or the results of executing the command, and some examples of the command syntax in ASCII.

NOTE: Unless otherwise stated, upper- and lowercase text can be used

interchangeably in the commands.

Figure 46. ASCII to Hexadecimal Character Conversion Table

Quantum Ultra Videowall Processing System • Remote Configuration and Control 43

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Symbol Definitions

• = Space

]

= Carriage return with line feed

}

or | = Carriage return with no line feed

or W = Escape

= Superscripts indicate the error message returned if the command is entered incorrectly

or with invalid parameters (see Error Responses on the previous page).

NOTE: If the unit does not support or recognize an entered command, it may not respond to

the command in any way.

= Input selection — 1 through 9999 (assigned by the VCS software)

Response is four digits with leading zeros.

1-999 = Physical video connections on all chassis in the system 1000-9999 = VNC, image, and clock sources defined in the system

= Output selection — 1-9999 (assigned by VCS)

Physical video connections on all chassis in the system Response is four digits with leading zeros.

= Canvas selection — 1 through 10

Response is two digits with leading zero. 0 = All canvases (for window mute only)

= Source format

0 = No signal present 1 = HDMI 5 = VNC 6 = Clock 7 = Image file (.bmp, .jpg, or .png)

= Window selection — 1 through 999

0 = All windows (for window mute only) Response is three digits with leading zeros.

X1)

= On or off (enable or disable) 0 = Off or disable 1 = On or enable

X1@

= Internal temperature in degrees Celsius

Response is two digits with a leading zero.

X1#

= Horizontal and vertical frequencies

Response format is three digits with leading zeros and one decimal place (example: 075.3).

X1^

= Horizontal and vertical position (Limits depend on input or output resolutions.)

Response is six digits with a leading + or - and padded with zeros (example: -000175).

X1&

= Horizontal and vertical size (Limits depend on input or output resolutions.)

Response is six digits, padded with zeros (example: 000175).

X2%

= Window or style presets — 1 through 128

Response is three digits padded with zeros.

X4@

= Window mute

0 = Off (unmute) (default) 1 = On (mute window)

X7*

= Window priority position — 1 through 999

1 = Back (lowest priority)

Response is three digits padded with zeros.

X8)

= Input resolution — Horizontal and vertical dimensions. Example: 1280x720

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IP setup symbol definitions

X11!

= Firmware version number (listed to two decimal places)

X11@

= Name — Text string of up to 15 characters: A-Z, 0-9, and hyphen or minus sign (-).

• No blank or space characters are permitted.

• No distinction is made between upper- and lowercase.

• The first character must be an alpha character (A-Z, a-z).

• The last character cannot be a minus sign or hyphen.

X11#

= IP address (nnn.nnn.nnn.nnn)

Leading zeros in each of the four octets are optional in setting values, and are suppressed in returned values.

X11$

= Gateway IP address (nnn.nnn.nnn.nnn)

Leading zeros in each of the four octets are optional in setting values, and are suppressed in returned values.

X11*

= Hardware (MAC) address (00-05-A6-xx-xx-xx)

X11(

= Subnet mask (nnn.nnn.nnn.nnn)

Leading zeros in each of the four octets are optional in setting values, and are suppressed in returned values.

X12@

= Verbose mode 0 = None (default for LAN connection) 1 = Verbose mode (default for RS-232 connection) 2 = Tagged response for queries 3 = Verbose mode and tagged response for queries

NOTES:

• In verbose response mode, the Quantum Ultra responds with unsolicited

responses for value and setting changes that may result from a signal change, or a setting adjustment made via another interface.

For example, the Quantum Ultra can send out a notice of a change in some setting without receiving a query via a PC or a control system. That change could have been a result of an internal process or a selection made via the VCS program. This is an example of a verbose (wordy) relationship between the controller and a connected device.

• If tagged responses are enabled, all “view” commands return the command

string plus the data, the same as in responses for setting a value. For example:

Command: Response: Wndw P X% * X# *

P X# * X% WNDW }

X7* ]

(untagged response)

X7* ]

(tagged response)

X13#

= Password

• Length is 1-128 characters.

• All human-readable characters permitted except the pipe character (|).

• The password cannot be a single space.

• Passwords are case-sensitive.

• A user password cannot be assigned if no administrative password exists. An E14 error code is returned.

• If the admin password is cleared, the user password is cleared as well.

X14!

= Reading password. Response is four asterisks (****) if a password exists, empty if none

exists.

X14(

= Default name — Combination of model name and last three character pairs of the MAC

address (Example: QU610-00-02-3D)

X17^

= Network Interface

1 = LAN A 2 = LAN B

X17&

= Prefix (subnet mask bits). Subnet 255.255.255.0 is represented as a prefix value by /24.

The default response for the E CISG command (on IPv4) is /24.

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Command and Response Table for SIS Commands

ASCII Command

Command

(Host to Processor)

Input Switching and Conﬁguration

Input Selection

Select input

View current input

* X% * X! ! Grp X# • Win X% •

* X% !

Picture Adjustments

Window Mute

Mute window

Unmute window

View mute status

Window Priority

Send to back

Send backward

Bring forward

Bring to front

View window priority

* X% * 1B Vmt X# * X% * 1

* X% * 0B Vmt X# * X% * 0

* X% B

P X# * X% * 0 WNDW

P X# * X% * 1 WNDW

P X# * X% * 2 WNDW

P X# * X% * 3 WNDW

P X# * X% WNDW

}

Response

(Processor to Host) Additional Description

Select input X! for window X%

]

In X!

X! ]

In verbose modes 2 and 3:

Grp X% • Win X# •

]

In X!

]

X4@ ]

In verbose modes 2 and 3:

Vmt X% * X# *

X4@ ]

on canvas X#.

View currently selected input

in window X% on canvas

Mute window X% on canvas X#.

Unmute window X% on canvas

View mute status window X% on canvas X#.

X4@

}

Wndw P X# * X% * 0

]

Place window X% behind all other windows on canvas X#.

}

Wndw P X# * X% * 1

]

Move window X% back one layer on canvas X#.

}

Wndw P X# * X% * 2

]

Move window X% forward one layer on canvas X#.

}

Wndw P X# * X% * 3

]

X7*

In verbose modes 2 and 3:

Wndw P X# * X% *

]

X7* ]

Place window X% in front of all other windows on canvas X#.

View the priority ( window X% on canvas X#.

X7*

) of

NOTES:

= Input number: 1 through 9999 (assigned by the VCS program). Response is four digits with leading zeros.

1-999 1000-9999

= Canvas number: 1 through 10. Response is two digits with leading zero.

0 = All canvases (for window mute only)

= Window number: 1 through 999. Response is three digits with leading zeros.

0 = All windows (for window mute only)

X4@

= Window mute: 0 = Unmute (default), 1 = Mute window.

X7*

= Window priority number: 1 through 999. Response is three digits with leading zeros.

1 = back (lowest priority)

= Physical video connections on all chassis in the system

= VNC, image, and clock sources deﬁned in the system

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Command Picture Adjustments

Horizontal Shift (Window)

Speciﬁc value

Increment value

Decrement value

View window shift

Vertical Shift (Window)

Speciﬁc value

Increment value

Decrement value

View window shift

Horizontal Size (Window)

Speciﬁc value

Increase horizontal size

Decrease horizontal size

View horizontal size

ASCII Command

(Host to Processor)

W X# * X% *

W X# * X% +HCTR

W X# * X% -HCTR

W X# * X% HCTR

W X# * X% *

W X# * X% +VCTR

W X# * X% -VCTR

W X# * X% VCTR

W X# * X% *

W X# * X% +HSIZ

W X# * X% -HSIZ

W X# * X% HSIZ

X1^

X1&

Response

(Processor to Host) Additional Description

}

HCTR

Hctr W X# * X% *

}

Hctr W X# * X% *

}

Hctr W X# * X% *

} X1^ ]

In verbose modes 2 and 3:

Hctr W X# * X% *

}

VCTR

Vctr W X# * X% *

}

Vctr W X# * X% *

}

Vctr W X# * X% *

} X1^ ]

In verbose modes 2 and 3:

Vctr W X# * X% *

}

HSIZ

Hsiz W X# * X% *

}

Hsiz W X# * X% *

}

Hsiz W X# * X% *

} X1& ]

In verbose modes 2 and 3:

Hsiz W X# * X% *

X1^ ]

X1& ]

Shift window X% on canvas X#

X1^

X1&

horizontally to

Shift window X% on canvas X# one pixel to the right.

Shift window X% on canvas X# one pixel to the left.

View horizontal position window X% on canvas X#.

Shift window X% on canvas X# vertically to

Shift window X% on canvas X# down by one line.

Shift window X% on canvas X# up by one line.

View vertical position window X% on canvas X#.

Set the horizontal size (width) of window X% on canvas X# to

X1&

Widen window X% on canvas

by one pixel.

Narrow window X% on canvas

by one pixel.

View horizontal size window X% on canvas X#.

NOTES:

= Canvas number: 1 through 10. Response is two digits with leading zero.

0 = All canvases (for window mute only)

= Window number: 1 through 999. Response is three digits with leading zeros.

0 = All windows (for window mute only)

X1^

= Horizontal and vertical position (Limits depend on input or output resolutions.)

Response is six digits with leading + or - and padded with zeros.

X1&

= Horizontal and vertical size (Limits depend on input or output resolutions.)

Response is six digits and padded with zeros.

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ASCII Command

Command

(Host to Processor)

Picture Adjustments (continued)

Vertical Size (Window)

Speciﬁc value

Increase vertical size

Decrease vertical size

View

W X# * X% *

W X# * X% +VSIZ

W X# * X% -VSIZ

W X# * X% VCTR

Compound Window Position and Size

Speciﬁc value

View size and position

E X#

* X% ,

* X% XWIN

Window Presets

Recall preset

Save preset

Delete preset

1 * X# *

X2%

X 1*X#*

Response

(Processor to Host) Additional Description

X1&

VSIZ

}

Vsiz W X# * X% *

} X1& ]

In verbose modes 2 and 3:

Vsiz W X# * X% *

X1^

X1&

} X1^

. 1 Rpr X#*

, 1 Spr X#*

X2%

PRST

}

X1&

XWIN

Xwin X# * X% ,

X1^

In verbose modes 2 and 3:

Xwin X# * X%,

Prst X 1*X# *

X1&

X2% ]

}

X1^

X2% ]

X1& ]

X1^

X1& ]

X1^

Set the vertical size (height) of window X% on canvas X# to

X1&

Increase the vertical size of window X% on canvas X# by one line.

Decrease the vertical size of window X% on canvas X# by one line.

View vertical size window X% on canvas X#.

X1&

X1& ]

Set the horizontal and vertical position ( and vertical size ( window X% on canvas X#.

X1^

X1&

) and horizontal

X1&

X1& ]

View the horizontal and vertical positions and sizes of window

in canvas X#.

Recall window preset canvas X#.

Save window preset canvas X#.

Clear window preset

X2%

and set its name to

[unassigned].

) for

X2%

for

NOTES:

= Canvas number: 1 through 10. Response is two digits with leading zero.

0 = All canvases (for window mute only)

= Window number: 1 through 999. Response is three digits with leading zeros.

0 = All windows (for window mute only)

X1^

= Horizontal and vertical position (Limits depend on input or output resolutions.)

Response is six digits with leading + or -, padded with zeros.

X1&

= Horizontal and vertical size (Limits depend on input or output resolutions.)

Response is six digits, padded with zeros.

X2%

= Window preset number: 1 through 128. Response is three digits padded with zeros.

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Command

Window Border Style

Set border style

View border style

Resets

System reset

Absolute system reset

Absolute system reset, retain IP settings

Reboot system and save network settings

Reboot system and discard network settings

ASCII Command

(Host to Processor)

B X# * X% *

B X# * X% WNDW

ZXXX

ZQQQ

}

1 BOOT } Boot 1 ]

3 BOOT } Boot 3 ]

}

X2%

WNDW

} X2% ]

Response

(Processor to Host) Additional Description

}

Wndw B X# * X% *

In verbose modes 2 and 3:

Wndw B * X# * X% *

Zpx

Zpq

Zpy

]

X2% ]

X2%]

Set the window border style to

X2%

View the current border style

X2%

on window X% on canvas

Reset all device settings to factory defaults and reset any passwords. Project ﬁles are deleted and the unit is rebooted to commit video outputs to memory and clear them. IP addresses and picture ﬁles remain untouched. Set all device settings plus DHCP and the IP addresses to factory defaults, and reset any passwords. Project ﬁles are deleted, picture folders cleared, and the unit is rebooted. Same as absolute system reset except that IP addresses are not reset. Project ﬁles are deleted, picture folders cleared, all passwords are cleared, and the unit is rebooted. Reboot the system and retain the network settings.

Reboot the system and discard the network setting changes.

NOTES:

= Canvas number: 1 through 10. Response is two digits with leading zero.

0 = All canvases (for window mute only)

= Window number: 1 through 999. Response is three digits with leading zeros.

0 = All windows (for window mute only)

X2%

= Window or style presets — 1 through 128. Response is three digits padded with zeros.

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Command

ASCII Command

(Host to Processor)

Response

(Processor to Host) Additional Description

Information Requests

General information

Query model name

Query ﬁrmware version

Query ﬁrmware build version

Query part number

View internal temperature

Query hardware status

Example: S Sts1 1 1 1 26

* X% * I Grp X#•Win X%•In X!•Typ X$•Blk

(Responses are the same in verbose modes 2 and 3.)

20STAT

} X1@ ]

Quantum Ultra 610 ]

In verbose modes 2 and 3:

Inf01 * Quantum • Ultra • 610

n.nn

In verbose modes 2 and 3:

Ver01 * n.nn n.nn.nnnn-bnnn

In verbose modes 2 and 3:

Bldn.nn.nnnn-nnnn 60-1571-01

In verbose modes 2 and 3:

Pno 60-1571-01

In verbose modes 2 and 3:

20Stat •

X1)•X1)•X1)•X1)•X1@]

Quantum Ultra-initiated Messages

FAILED: Power Supply 1 FAILED: Power Supply 2 FAILED: Fan 1 FAILED: Fan 2

] ]

Message is sent if the primary power supply fails. Message is sent if the redundant power supply fails. Message is sent if the fan for the CPU or power supply fails.

Message is sent if the fan for the input or output cards fails.

]

X1@ ]

]

X4@

View canvas (output group), window, input selection, source type, mute status, input resolution, and vertical frequency.

•Res

X8)

]

View the Quantum Ultra model name (Quantum Ultra 610). View ﬁrmware version to the second decimal place.

View the full ﬁrmware version.

]

View the Quantum Ultra 610 part number.

View unit internal temperature

X1@

in degrees Celsius.

View the on-off status of the following hardware elements in the order shown below:

(Verbose mode 3) Status: Primary power supply: 1 (on) Redundant power supply: 1 (on)

Top fans: 1 (on) Rear fans: 1 (on) Temperature: 26 °C

•Vrt

X1#]

NOTES:

= Input selection: 1 through 9999 (assigned by the VCS software). Response is four digits with leading zeros.

1-999 = Physical video connections on all chassis in the system. 1000-9999 = VNC, image, and clock sources

deﬁned in the system.

= Canvas number: 1 through 10. Response is two digits with leading zero. 0 = All canvases (for window mute only).

= Source format: 0 = No signal present, 1 = HDMI, 5 = VNC, 6 = Clock, 7 = Image file (.bmp, .jpg, or .png)

= Window number: 1 through 999. Response is three digits with leading zeros.

0 = All windows (for window mute only)

X1)

= On or off status: 1 = On or enabled, 0 = Off or disabled.

X1@

= Internal temperature in degrees Celsius.

X4@

= Video mute (blanking) status: 0 = Off (unmuted), 1 = On (window muted).

X8)

= Input resolution — Horizontal and vertical dimensions. Example: 1280x720.

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Command

ASCII Command

(Host to Processor)

Response

(Processor to Host) Additional Description

IP Setup

NOTES:

• Unless noted, all commands apply to LAN A.

X11@ ]

1BOOT ] for the command to take effect.

Specify a name for the unit.

• After adjusting any IP setting, enter the network reboot command

Set unit name

NOTES:

E X11@

}

Ipn •

• Up to 15 characters are permitted.

• No blank or space characters are permitted.

• No distinction is made between upper- and lowercase.

• The first character must be an alpha character (A-Z, a-z). The last character cannot be a hyphen.

View unit name

View hardware (MAC) address for LAN A

View hardware (MAC) address for LAN B

Set verbose mode

View verbose mode

Set DHCP to On

} X11@ ]

E X12@

} X11* ]

1CH

} X11* ]

2CH

}

} X12@ ]

}

1DH

In verbose modes 2 and 3:

X11@ ]

Ipn •

In verbose modes 2 and 3: Iph 1 *

In verbose modes 2 and 3: Iph 2 *

Vrb

In verbose modes 2 and 3:

Vrb Idh 1

X11* ]

X12@ ]

]

View the name of the unit.

View unit media access code (MAC) address LAN A port.

View unit media access code (MAC) address LAN B port.

Set the verbose mode.

View current verbose mode

X12@

Enable Dynamic Host Conﬁguration Protocol (DHCP) to enable automatic assigning of IP addresses.

X11*

for the

X11*

for the

NOTE: Attempting to set the IP address, subnet mask, or gateway address while DHCP is on results in an E14 error.

Set DHCP to Off

View DHCP mode

Set IP address

View IP address

E X11#

}

0DH

} X1) ]

}

} X11# ]

]

Idh 0

In verbose modes 2 and 3:

X1) ]

Idh

X11# ]

Ipi •

In verbose modes 2 and 3:

X11# ]

Ipi •

Disable DHCP automatic IP address assignment.

View the DHCP status: On or Off.

Set IP address

View unit IP address

X11#

for the unit.

X11#

NOTES:

X1)

= DHCP status: 1 = On, 0 = Off.

X11@

= Name — Text string of up to 15 characters: A-Z, 0-9, and hyphen (-).

X11#

= IP address (nnn.nnn.nnn.nnn). Leading zeros in each of the four octets are optional in setting values and are

suppressed in returned values.

X11*

= Hardware (MAC) address (00-05-A6-xx-xx-xx)

X12@

= Verbose mode: 0 = None (default for LAN connections), 1 = Verbose mode (default for RS-232 connection),

2 = Tagged response for queries, 3 = Verbose mode and tagged response for queries (see Verbose mode

command deﬁnition on page 45 for more information).

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Command

ASCII Command

(Host to Processor)

Response

(Processor to Host) Additional Description

IP Setup (continued)

NOTES:

• Unless noted, all commands apply to LAN A.

• After adjusting any IP setting, enter the network reboot command

Set subnet mask

View subnet mask

Set gateway IP address

View gateway IP address

Set LAN IP address

E X11(

E X11$

E X17^

}

} X11( ]

}

} X11$ ]

X11#

CISG

Ips •

In verbose modes 2 and 3: Ips

Ipg •

In verbose modes 2 and 3: Ipg

}

Cisg •

X11( ]

X11$ ]

X17^

1BOOT ] for the command to take effect.

Set subnet mask unit.

View the unit subnet mask

Set gateway IP address the unit.

View unit gateway IP address

X11$

X11#

X17&

X11$ ]

X11(

for the

X11(

X11$

for

Set LAN IP address and subnet mask

Set LAN IP address, subnet mask, and gateway address

View all addresses

E X17^

X11#

X11# /X17&

} X11#

CISG

X17&

}

CISG

X17^

}

X17^

X17&

X11#

Cisg •

X11$

Cisg •

In verbose modes 2 and 3:

Cisg

X11#

X11$ ]

X17&

X11$ ]

X17&

Set IP address to

X17^

LAN includes current subnet mask preﬁx / address

X11$ ]

Set IP address to LAN preﬁx / also includes current gateway address

X11$ ]

Set IP address to

X17^

and gateway address View IP address

mask preﬁx / address

. The response also

X17&

X11$

X17^

and subnet mask

X17&

X11$

, subnet mask preﬁx /

X11$

X11#

and gateway

X11#

. The response

X11#

X17&

, and gateway

at one time.

for

for LAN

X17&

X11$

, subnet

NOTES:

X1)

= DHCP status: 1 = On, 0 = Off (default).

X11#

= IP address (nnn.nnn.nnn.nnn). Leading zeros in each of the four octets are optional in setting values and are

suppressed in returned values.

X11$

= Gateway address (nnn.nnn.nnn.nnn). Leading zeros in each of the four octets are optional in setting values

and are suppressed in returned values.

X11(

= Subnet mask (nnn.nnn.nnn.nnn). Leading zeros in each of the four octets are optional in setting values and

are suppressed in returned values.

X17^

= Network interface: 1 = LAN A port, 2 = LAN B port

X17&

= Prefix representing subnet mask bits (subnet mask value in CISG commands). Default = /24, which represents

default subnet mask 255.255.255.0.

Quantum Ultra Videowall Processing System • Remote Configuration and Control 52

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Command

ASCII Command

(Host to Processor)

Response

(Processor to Host) Additional Description

IP Setup (continued)

NOTE: After adjusting IP settings by the CI, CS, or CG commands, you must enter the network reboot command

1BOOT ] for the command to take effect. This is not required if you use the CISG command.

Password and Security Settings

Set project administrator password

Clear project administrator password

View project administrator password

Set project user password

NOTE: A user password cannot be set unless an administrator password has been assigned.

14, 24

E X13#

• CA

E X13#

}

Ipa • ****

Ipa •

**** In verbose modes 2 and 3:

Ipa ****

Ipu • ****

]

Set password Passwords are case-sensitive.

Remove the administrator password from the unit. The user password is also removed. The actual password is not displayed. Four asterisks are returned instead. If there is no password, **** is omitted from the response.

Set user password the unit. Passwords are casesensitive.

X13#

for the unit.

X13#

for

Clear project user password View project user password

Verbose mode

Set verbose mode

View verbose mode

• CU

E X12@

}

Ipu •

**** In verbose modes 2 and 3:

Ipu ****

X12@ ]

Vrb

} X12@ ]

In verbose modes 2 and 3:

X12@ ]

Vrb

]

Remove the user password from the unit. The actual password cannot be viewed. Four asterisks are returned instead. If there is no password, **** is omitted from the response.

Set the verbose mode.

View current verbose mode

X12@

NOTES:

X12@

= Verbose mode: 0 = None (default for Telnet), 1 = Verbose mode on (default for RS-232 and USB), 2 = Verbose

mode off, tagged responses enabled for queries, 3 = Verbose mode and tagged responses for queries enabled (see Verbose mode command deﬁnition on page 45).

X13#

= Administrator or user password, 128 characters maximum. / \ | * and space characters are not allowed.

Passwords are case-sensitive.

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Videowall Configuration Software (VCS) Program

The Extron VCS program is a PC-based program for the Quantum Ultra that provides a convenient way to configure the videowall. System configuration is broken down into logical tasks, including output and wall configuration, source setup, preset design, and EDID Minder. Online and offline editing allows creation and configuration of systems with or without a Quantum Ultra device connected.

Window presets are created by dragging and dropping sources onto a virtual representation of the videowall. Offline configuration allows for videowall configuration files to be created when the Quantum is temporarily unavailable.

Downloading the VCS from the Website

To use the Videowall Configuration Software, download the latest version of the program from the Extron web page and install it on the PC that will be connected to the Quantum Ultra, as described in the following sections. You can also download updates to the VCS as they become available. To access the software:

1. Go to www.extron.com and select the Download tab (see figure 47, 1).

2. On the Download screen, click the Software link on the left sidebar menu (2) or the

Software icon (

Figure 47. VCS Software Links on the Download Page of the Extron Website

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3. On the Download Center page, do either of the following:

• If a VCS link (see figure 48,

• Alternatively, click the V link (

Download link (

) to the right.

) is available, click it. The VCS product page opens.

), then scroll to locate the VCS software. Click the

Figure 48. VCS Links on Download Center Page

4. On the login page, fill in the required information to log into Extron.com (if you need an

ID number, see your Extron representative).

5. Follow the instructions on the subsequent screens to complete the software program

installation. By default, the installation places the program ﬁles at:

C:\Program Files (x86)\Extron\Extron VCS.

If there is not already an Extron folder in your Program Files or Program Files x86 folder, the installation program creates it as well.

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Starting the Configuration Program

To start using the VCS program:

1. Open the software program either by double-clicking the VCS icon that is

placed on your desktop during installation (shown at right), or by clicking Start > All Programs > Extron Electronics > Videowall

Configuration Software. The Extron VCS opens with the Connection

screen (see figure 49).

Figure 49. VCS New Project Screen

When the VCS software is first opened, it searches for devices that are connected to the network. The Select Device(s) to Add: panel displays a list of Quantum Ultra devices that are detected (see figure 49, 1).

2. Locate your Quantum Ultra on this list and click the Add to System button (4) at the

left of the device name. Connection information is displayed in the System Devices panel. If the computer is successfully connected to the device, the word Connected is displayed in the System Devices panel (3), preceded by a green dot.

If you do not see your device in the Select Device(s) to Add panel:

a. Click Manually Add Device (2). The Manually Add Device window opens.

Figure 50. Manually Add Device Window

b. In the IP Address ﬁeld, enter the address of the Quantum Ultra to be connected

and select the Pull from Hardware radio button.

c. Click Add. The connection information for the device is displayed in the System

Devices panel (

NOTE: A unit added this way is not shown in the Select Devices to Add panel.

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3. Edit IP address settings for your device as needed.

a. In the Select Device(s) to Add panel, click the Edit button (see ﬁgure 51, 1).

Figure 51. Editing a Device IP Address

b. The Communication Settings dialog box opens. In this window, enter a new IP

address and edit other IP settings as desired.

To enable Dynamic Host Configuration Protocol (DHCP), select the DHCP checkbox. When this box is selected, an available IP address is assigned automatically to the Quantum when it is connected to a supporting network. (When this box is selected, all other IP settings fields become read-only.)

If you added this device manually, click the Device Settings button (shown at right) on the taskbar. On the Device Details screen, click the Communication Settings button (see figure 52, 1) to display the Communication Settings dialog box.

Figure 52. Device Details Screen

For detailed instructions on using the VCS to configure the videowall, see the VCS Help File, provided with the software.

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Maintenance

The Quantum Ultra has several parts that you can replace, should they fail, wear out, or no longer meet your requirements. This section provides instructions for replacing these parts, which you can order from your Extron representative or by going to www.extron.com. All these replacements are performed from the front panel. The following topics are discussed in this section:

• Front Panel Door

• Front Panel Features

• Replacing Input and Output Cards

• Replacing a Power Supply

• Replacing the Top Fan

• Replacing a Disk Drive

• Replacing the System Board Computer Assembly

Front Panel Door

The Quantum Ultra front panel door covers the power supplies, fans, and System Board Computer (SBC) assembly. The power supplies and fans can be removed and replaced while the system is powered on. To replace the SBC and drives, the system must be powered off.

Front Panel LEDs

The door contains LEDs that light green while the fans and power supplies are functioning properly. If an item ceases to perform, the LED lights red, indicating that the item needs to be replaced.

The following LEDs are provided:

PRIMARY POWER

REDUNDANT POWER

Figure 53. Front Panel Status LEDs

• Primary Power — Provides status for the primary (top) power supply.

• Redundant Power — Provides status for the redundant (bottom) power supply.

• Front Fans — Provides status for the front (largest) fan, which cools the two power

supplies.

• Rear Fans — Provides status for the six rear fans. If any of these fans fails, the LED

lights red.

STATUS

FRONT FANS

REAR FANS

Quantum Ultra Videowall Processing System • Maintenance 58

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Accessing the Front Panel

OPEN

LOCK

OPEN

To access the Quantum Ultra front panel, open the front panel door as follows:

1. Insert a coin, such as a penny, in the slot on the front panel lock and rotate it one

quarter turn to the left, until the dot above the slot faces Open.

Figure 54. Front Panel Door Lock

2. Pull the front door all the way down.

LOCK

Figure 55. Front Panel Door Open

3. When finished with maintenance tasks, lift up the front panel door until it is in place.

4. Holding the door closed, use a coin to rotate the lock to the right until it is in a vertical

position.

Quantum Ultra Videowall Processing System • Maintenance 59

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Front Panel Features

The items that may need to be replaced at some time during the lifetime of the Quantum Ultra are accessed via the front panel. Most of these items are held in place by thumbscrews.

ATTENTION:

• Thumbscrews should be tightened with a tool after both initial installation and

• Les vis doivent être serrées avec un outil adapté après la première installation et

NOTE: The thumbscrews cannot be removed completely.

subsequent access to the panel.

l’accès postérieur au panneau.

DD EE

Power supply levers

Primary power supply

Redundant power supply

Protective cover panel

Figure 56. Front Panel

Power supply levers — Rotate these latches to release the power supplies for

removal, or to assist in installing the power supply completely onto the connector (see

Replacing a Power Supply on the page 63).

Primary power supply — Main power supply that provides power to the Quantum

Ultra. This power supply can be replaced if necessary without powering off the system (hot-swappable) (see Replacing a Power Supply).

Quantum Ultra Videowall Processing System • Maintenance 60

Top fan

Drive C:

Drive D:

System Board Computer (SBC)

Page 69

Redundant power supply (see figure 56 on the previous page) — A secondary or

backup power supply that can continue to power the Quantum Ultra if the primary supply fails. This power supply can also be replaced without powering off the system (see Replacing a Power Supply on page 63).

Protective cover panel — This panel protects the top fan and guides air into the

power supplies. You must remove this panel in order to replace the power supplies or the top fan.

Top fan — Cools the power supplies. This fan can be replaced without powering off

the system (see Replacing the Top Fan on page 66).

Drive C: — This write-protected drive contains the embedded operating system and

the Quantum Ultra firmware.

Drive D: — This drive can be used to store user files such as pictures and system

configuration data.

System Board Computer (SBC) — This assembly contains the two hard drives (C:

and D:) and the SBC, which runs the Quantum Ultra firmware.

Replacing Input and Output Cards

When you place an order for a Quantum Ultra, you specify how many input and output cards are loaded when the product is shipped. However, if your application changes, you may want to purchase additional cards from Extron and replace one or more of the original cards.

For example, you might start out with three input cards and three output cards, then decide you want five output cards and only two input cards. You would need to order two more output cards, and remove one input card.

When designing your configuration, keep in mind the following restrictions:

• There must be at least one input and one output card installed.

• All the input cards must be installed in card slots above the output cards. Do not

intersperse input cards with output cards (see Card Locations on page 12).

To replace an input or output card:

1. Power off the Quantum Ultra.

ATTENTION:

• The input and output cards are NOT hot-swappable and cannot be switched

while the unit is operating. Always power off the Quantum Ultra before inserting or removing a card.

• Les cartes d’entrée et de sortie NE sont PAS interchangeables à chaud et ne

peuvent être changées lors du fonctionnement de l’unité. Veillez à toujours mettre hors tension le Quantum Ultra avant de retirer une carte.

2. On the Quantum Ultra rear panel, loosen the two screws at the right and left edges of

the card to be removed.

3. Slide the card out of the chassis.

4. Inside the card slot are guides on both sides to ensure the replacement card is

aligned correctly.

Quantum Ultra Videowall Processing System • Maintenance 61

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Slide the card in

Guide

between the side guides.

Figure 57. Input or Output Card Guides

Slide the new card into the slot with its side edges in the card guides. Press the card firmly into place, so that its outside edge is flush with the rear panel of the chassis.

NOTE: The card is not completely in place until you hear or feel it snap into the

connector at the end of the card. If you do not feel it snap into position, press on it more firmly until you do.

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Figure 58. Installing a New Input or Output Card

5. Use a tool to tighten each thumbscrew on the card by pressing inward on the screw

head while rotating the screw clockwise until it is tight.

6. When finished removing and installing cards, power the unit on.

Replacing a Power Supply

Quantum Ultra has a primary and a redundant power supply (PSU) to ensure continued, uninterrupted operation if a power supply should fail. However, if a power supply does fail, you should replace it at your earliest convenience. The power supplies are hot-swappable, that is, one can be replaced while the unit is operating and the other power supply is supplying power.

Turn the lever

to unlock.

Align board and slide into slot.

Loosen the thumbscrews.

Screws (2 per boar

Take off the panel.

Figure 59. Unfastening the Power Supply

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To remove and replace a power supply:

1. Using a screwdriver or other tool, loosen the two thumbscrews on the power supply

and on the protective cover panel (see figure 59, 1 on the previous page).

ATTENTION:

• Thumbscrews should be tightened with a tool after both initial installation and

subsequent access to the panel.

• Les vis doivent être serrées avec un outil adapté après la première installation

et l’accès postérieur au panneau.

NOTE: The thumbscrews cannot be removed completely.

2. Remove the cover panel (2).

3. Rotate the lever to the right (3) until it is in a horizontal position, parallel to the

bottom of the unit.

4. As you rotate the lever, the power supply slides to the right. If necessary, continue

sliding the PSU to the right as far as possible (see figure 60, 1).

Slide the unit to the right.

Slide the unit out

Figure 60. Rotating the Latch and Sliding the Power Supply to the Right

5. Lift the power supply up slightly and slide it toward you, out of the chassis (2).

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6. Slide the new power supply into the empty slot vacated by the old PSU, until its back

)

panel is flat against the back wall of the power supply compartment.

NOTE: There are two keyhole slots in the back wall and one on the front surface

of the power supply compartment. The power supply has three protruding pegs (see figure 61, 1).

Figure 61. Pegs on the Back of the Power Supply

These pegs must be in the slots on the back wall and front surface of the power supply compartment when you slide the power supply all the way in. Otherwise, the power supply does not lie ﬂat against the back of the compartment.

If the power supply is in place, its front panel is ﬂush with the front panel of the other power supply. If the new power supply is not even with the other one, slide the new one out again and lift it up slightly as you slide it in until it touches the back of the compartment.

7. When the power supply is in position, slide it to the left as far as you can without

forcing it.

8. Ensure that the round end of the locking lever on the power supply (see figure 62,

) is positioned between the two pegs (1), located on the chassis above the power

supply, then rotate the lever to the left until the power supply is locked in place.

Slide the round end of the lever ( between the two pegs (1) when installing a power supply.

Figure 62. Positioning the Lever between the Two Pegs on the Chassis

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9. Use a tool to tighten the two thumbscrews on the power supply as follows:

Loosen thumbscrews.

a. Grasp the screw ﬁrmly and press it inward.

b. Continue to press inward as you turn the screw to the left, until it is securely in

place.

10. Reattach the protective cover.

Replacing the Top Fan

The largest (top) fan cools the power supplies. If this fan fails, you can order a new fan from www.extron.com and replace it as described in this section. This fan is hot- swappable, that is, it can be replaced while the Quantum Ultra is operating, without the need to power down the unit. When a fan fails, it should be replaced immediately and you must not run the unit for a long period without a fan.

1. Use a tool to loosen the two thumbscrews on the cover panel and remove the panel.

Take off the panel.

Figure 63. Removing the Cover Panel

2. Use a tool to loosen the thumbscrew that holds the fan to the chassis (figure 64, 1,

on the next page).

ATTENTION:

• Thumbscrews should be tightened with a tool after both initial installation and

subsequent access to the panel.

• Les vis doivent être serrées avec un outil adapté après la première installation

et l’accès postérieur au panneau.

NOTE: The thumbscrews cannot be removed completely.

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3. Disconnect the small fan cables (see figure 64, 2).

Fan

Cables

Loosen the thumbscrew

Disconnect the cables.

Figure 64. Detaching the Top Fan

4. Slide the fan out.

Slide fan out.

Figure 65. Sliding the Top Fan Out of the Chassis

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5. The replacement fan has two tabs on the back (see figure 66). These tabs fit into two

Slots for tabs.

slots in the back of the fan compartment of the chassis (see figure 67).

abs

Figure 66. Tabs on the Top Fan

Figure 67. Slots for Tabs in the Back of the Fan Compartment

Line up the new fan up with the right wall of the chassis with the tabs facing toward the back and the thumbscrew and cables facing outward, toward you.

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6. Slide the fan straight back into the chassis until the tabs are inserted into the slots

(see figure 68, 1). Ensure that the ends of both cables are not trapped behind or under the fan and are accessible from the front.

Figure 68. Inserting the Replacement Fan

7. When the fan unit is in place, use a tool to tighten the thumbscrew and connect the

two fan cables.

Replacing a Disk Drive

Two solid state hard disk drives contain the following:

• Drive C — Internal operating system and hardware drivers.

• Drive D — System configuration data. This drive can also be used to store local

source content, such as image files.

These drives can be removed and replaced if they should fail during operation.

ATTENTION:

• These drives are NOT hot-swappable and cannot be switched while the unit is

operating. Always power off the Quantum Ultra before removing a drive.

• Ces disques NE sont PAS interchangeables à chaud et il est impossible de les

changer durant le fonctionnement de l’unité. Mettez toujours hors tension le Quantum Ultra avant de retirer un disque.

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To replace a disk drive:

1. Shut down the unit and disconnect the power.

2. Use a tool to loosen the thumbscrew on the drive (see figure 69, 1) by rotating it to

the left.

ATTENTION:

• Thumbscrews should be tightened with a tool after both initial installation and

subsequent access to the panel.

• Les vis doivent être serrées avec un outil adapté après la première installation

et l’accès postérieur au panneau.

NOTE: The thumbscrews cannot be removed completely.

3. Grasp the thumbscrew firmly and pull the drive (2) straight toward you until it comes

free.

Loosen the thumbscrew

Slide the hard drive out.

Figure 69. Removing the Disk Drive

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4. Insert the replacement drive so that the right and left edges pass under the inside

Insert both ridges under the screw heads.

edges of the of the three screws on the right and left sides of the drive (see figure 70, 1).

NOTE: You are not able to see the second and third pairs of screws. However,

if you press the drive straight back after it passes under the first pair of screws, without letting its front edge rise up, it should pass under the remaining screws as well.

Ridges

Figure 70. Inserting the Hard Drives

5. Continue pressing the drive into its space until it stops. The pins on the back edge

of the drive (2) should insert into the receptacles on the board at the back of the compartment 3).

6. Use a tool to tighten the thumbscrew and secure the drive in place.

7. Power the system back on.

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Replacing the System Board Computer Assembly

The System Board Computer (SBC) assembly contains the system computer and the two hard disk drives. This entire assembly can be removed and replaced if necessary.

ATTENTION:

• The SBC assembly is NOT hot-swappable and cannot be switched while the unit

is operating. Always power off the unit before removing the SBC assembly.

• L’ensemble de composants SBC N’EST PAS interchangeable à chaud et il est

impossible de le changer durant le fonctionnement de l’unité. Mettez toujours hors tension le Quantum Ultra avant de retirer l’ensemble SBC.

Removing the SBC Assembly

1. Shut down the unit and disconnect the power.

2. Remove the two hard drives from the SBC assembly and set them aside. They will be

used with the new assembly (see Replacing a Disk Drive on page 69).

3. Use a tool to loosen the thumbscrews at the right and left edges of the assembly (see

figure 71, 1).

ATTENTION:

• Thumbscrews should be tightened with a tool after both initial installation and

subsequent access to the panel.

• Les vis doivent être serrées avec un outil adapté après la première installation

et l’accès postérieur au panneau.

NOTE: The thumbscrews cannot be removed completely.

4. Pull the handle on the SBC (2) toward you until the assembly is free of the chassis.

Loosen thumbscrews (2).

Figure 71. Removing the SBC Assembly

Quantum Ultra Videowall Processing System • Maintenance 72

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Installing a New SBC Assembly

To install a new SBC assembly:

1. Align the edges of the new assembly with the tracks inside the chassis on the right

and left sides.

Figure 72. Tracks to Insert the SBC Assembly

2. Slide the assembly into the chassis and press it firmly into place, so that the pins on

the back of the SBC board are plugged into their receptacles on the chassis.

NOTE: The SBC assembly is not completely in place until you hear or feel it snap.

If you do not feel it snap into position, press on it more firmly until you do.

3. Use a tool to tighten the right and left thumbscrews on the SBC assembly.

4. Reinstall the hard drives on the SBC assembly (see Replacing a Disk Drive on

page 69).

5. Power the system back on.

Quantum Ultra Videowall Processing System • Maintenance 73

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Mounting

This section contains information on mounting the Quantum Ultra 610.

UL Guidelines for Rack Mounting

The following Underwriters Laboratories (UL) guidelines pertain to the installation of the Quantum Ultra processor into a rack:

• Elevated operating ambient temperature — If the equipment is installed in a

closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consider installing the equipment in an environment compatible with the maximum ambient temperature (TMA) of 95 ºF (35 ºC).

• Reduced air flow — Install the equipment in the rack so that the amount of air flow

required for safe operation of the equipment is not compromised.

• Mechanical loading — Mount the equipment in the rack so that uneven mechanical

loading does not create a hazardous condition.

• Circuit overloading — When connecting the equipment to the supply circuit,

consider the connection of the equipment to the supply circuit and the effect that circuit overloading might have on overcurrent protection and supply wiring. Consider equipment nameplate ratings when addressing this concern.

• Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted

equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (such as the use of power strips).

Rack Mounting the Quantum Ultra 610

The Quantum Ultra processor can be placed on a tabletop or mounted in a rack (recommended).

CAUTION: The Quantum Ultra chassis is very heavy. When it is fully populated with

input and output cards, its weight can be up to 59.8 lbs (28 kg).

It is strongly recommended that you seek assistance with lifting or moving the unit.

ATTENTION : Le processeur Quantum Ultra est très lourd. Lorsqu’il est entièrement

équipé de cartes d’entrée et de sortie, son poids peut être jusque 28kg (59.8lbs).

Il est fortement recommandé que vous soyez assisté lorsque vous soulevez ou que vous déplacez l’unité.

Quantum Ultra Videowall Processing System • Mounting

Page 83

Rack Mounting Requirements

In addition to the UL guidelines (see UL Guidelines for Rack Mounting on the previous page), observe the following when mounting the processor:

Support

Always use additional support at the sides or rear of the Quantum Ultra unit, attached to both the front and rear rack posts. Ensure that the shelf or other mounting accessories can support the full weight of the unit.

ATTENTION:

• Do not rely on the processor mounting ﬂanges to support the full weight of the

unit. These must be used only to secure the unit within the rack.

• Veuillez ne pas utiliser les brides de montage du processeur pour le support du

poids total de l’unité. Celles-ci doivent être utilisées uniquement pour ﬁxer l’unité dans le rack.

• Do not stand other units directly on top of the processor when it is rack mounted

because this can overload the mountings.

• N’installez pas d’autres produits directement au-dessus du processeur lorsque

celui-ci est monté en rack: cela risquerait de surcharger les éléments de montage.

Ventilation

Ensure that sufficient airflow is provided to satisfy the ventilation requirements of all items of equipment installed in the rack.

A ventilation gap of at least 4 inches (10 cm) must be left between the side panel vents of the Quantum Ultra and adjacent surfaces or equipment.

Rack Mounting Procedure

The Quantum Ultra processors are housed in rack-mountable metal enclosures with mounting flanges for standard 19-inch racks.

ATTENTION:

• Because of the weight of the Quantum Ultra processor, you must provide

additional support for the unit from the back.

• Compte tenu du poids du processeur Quantum Ultra, vous devez fournir plus de

capacités de support à l’arrière de l’unité.

Mount the processor as follows (see figure 73 on the next page):

1. Insert the unit into the rack, aligning the holes in the mounting flanges with those in

the rack.

2. Secure the processor to the rack using the supplied bolts.

Quantum Ultra Videowall Processing System • Mounting 7575

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LOCK

OPEN

STATUS

PRIMARY POWER

REDUNDANT POWER

FRONT FANS

EAR FANS

QUANTUM ULTRA 610

VIDEO WALL PROCESSOR

Figure 73. Rack Mounting the Quantum Ultra 610

Quantum Ultra Videowall Processing System • Mounting 7676

Page 85

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:

Extron Electronics 1230 South Lewis Street Anaheim, CA 92805 U.S.A.

Europe and Africa:

Extron Europe Hanzeboulevard 10 3825 PH Amersfoort The Netherlands

Japan:

Extron Electronics, Japan Kyodo Building, 16 Ichibancho Chiyoda-ku, Tokyo 102-0082 Japan

China:

Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China

Asia:

Extron Asia Pte Ltd 135 Joo Seng Road, #04-01 PM Industrial Bldg. Singapore 368363

Middle East:

Extron Middle East Dubai Airport Free Zone F13, PO Box 293666 United Arab Emirates, Dubai

Singapore

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modiﬁcations were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040 Asia: 65.6383.4400 Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or ﬁtness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

Extron Headquarters

+1.800.633.9876 (Inside USA/Canada Only)

Extron USA - West Extron USA - East +1.714.491.1500 +1.919.850.1000 +1.714.491.1517 FAX +1.919.850.1001 FAX

Extron Europe

+800.3987.6673 (Inside Europe Only)

+31.33.453.4040 +31.33.453.4050 FAX

Extron Asia

+65.6383.4400 +65.6383.4664 FAX

Extron Japan

+81.3.3511.7655 +81.3.3511.7656 FAX

Extron China

+86.21.3760.1568 +86.21.3760.1566 FAX

Extron Middle East

+971.4.299.1800 +971.4.299.1880 FAX

Extron Australia

+61 8 8113 6800 +61.8.8351.2511 FAX

Extron India

1800.3070.3777 (Inside India Only)

+91.80.3055.3777 +91.80.3055.3737 FAX

Extron electronics Quantum Ultra User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Safety Instructions

FCC Class A Notice

Battery Notice

VCCI-A Notice

Conventions Used in this Guide

Notifications

Software Commands

Specifications Availability

Extron Glossary of Terms

Contents

Introduction

About this Guide

About the Quantum Ultra Videowall Processor

Features

HyperLane Bus for Source Transfer

Virtual Network Computing (VNC)

Application Diagrams

Installation

Installation Steps

Rear Panel Features

Input and Output Cards

Card Locations

HDMI LockIt Cable Lacing Brackets

Inputs

Outputs

Adjusting for Mullion Compensation and Edge Blending

Connecting to a Network

Operation

Starting the Control Panel

Control Panel Buttons

Loading Image Files

Updating the Password

Updating Firmware

Downloading a Firmware File

Uploading a Firmware File

Modifying Network Settings

Resetting the Device

Service Mode

Committing Changes to Memory

Shutting Down

Remote Configuration and Control

SIS Commands

Copyright Information

Quantum Ultra-initiated Messages

Error Responses

Using the Command and Response Table

Symbol Definitions

Command and Response Table for SIS Commands

Videowall Configuration Software (VCS) Program

Downloading the VCS from the Website

Starting the Configuration Program

Maintenance

Front Panel Door

Front Panel LEDs

Accessing the Front Panel

Front Panel Features

Replacing Input and Output Cards

Replacing a Power Supply

Replacing the Top Fan

Replacing a Disk Drive

Replacing the System Board Computer Assembly

Removing the SBC Assembly

Installing a New SBC Assembly

Mounting

UL Guidelines for Rack Mounting

Rack Mounting the Quantum Ultra 610

Rack Mounting Requirements

Rack Mounting Procedure

Extron Warranty