Extron electronics PVS 407D User Manual

PVS 407D

PoleVault Digital Switcher

User Guide

PoleVault Switchers

68-2776-01 Rev. B

10 18

Safety Instructions

Safety Instructions • English

WARNING: This symbol, ,when used on the product, is

intended to alert the user of the presence of uninsulated dangerous
voltage within the product’s enclosure that may present a risk of electric
shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing)
instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron
website, www.extron.com.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses
Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und
die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in

der im Lieferumfang enthaltenen Dokumentation besonders wichtige
Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in
den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.

Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad
de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du
produit d’une tension électrique dangereuse susceptible de provoquer
un choc électrique.

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance
importantes qui se trouvent dans la documentation fournie avec le
matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la
réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets
connexes, lisez les informations de sécurité et de conformité Extron, réf.
68-290-01, sur le site Extron, www.extron.com.

Istruzioni di sicurezza • Italiano

AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di tensione non isolata pericolosa
all’interno del contenitore del prodotto che può costituire un rischio di
scosse elettriche.

ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di importanti istruzioni di funzionamento
e manutenzione nella documentazione fornita con l’apparecchio.

Per informazioni su parametri di sicurezza, conformità alle normative,
compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento
alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo
68-290-01, sul sito web di Extron, www.extron.com.

Instrukcje bezpieczeństwa • Polska

OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu

poinformować użytkownika o obecności izolowanego i niebezpiecznego
napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie
porażenia prądem elektrycznym.

UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do

ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji
(obsługi) w literaturze, wyposażone w sprzęt.

Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji
wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne,
zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część
numer 68-290-01, na stronie internetowej Extron, www.extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии
неизолированного опасного напряжения внутри корпуса
продукта, которое может привести к поражению
электрическим током.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций
по эксплуатации и обслуживанию в руководстве,
прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности,
соблюдении нормативных требований, электромагнитной
совместимости (ЭМП/ЭДС), возможности доступа и других
вопросах см. руководство по безопасности и соблюдению
нормативных требований Extron на сайте Extron: ,

www.extron.com, номер по каталогу - 68-290-01.

安全说明 • 简体中文

警告： 产品上的这个标志意在警告用户该产品机壳内有暴露的危险 电压，

有触电危险。

注意： 产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍
使用的特性等相关内容，敬请访问 Extron 网站 , www.extron.com，参见

Extron 安全规范指南，产品编号 68-290-01。

安全記事 • 繁體中文

警告: 若產品上使用此符 號，是為了提醒使 用者，產品機殼內存 在著

可能會導致觸電之風險的未絕緣危險電壓。

注意 若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有

重 要 的 操 作 和 維 護（ 維 修 ）説 明 。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資
訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規
遵守手冊》，準則編號 68-290-01。

安全上のご注意 • 日本語

警告: この記 号 が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意:この記号 が製品上に表示されている場合は、本機の取扱説明書に

記載されている重要な操作と保守( 整備)の 指示についてユーザーの注 意
を喚起するものです。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目に
つ い て は 、エ ク スト ロ ン の ウェ ブ サ イト www.extron.com よ り 『 Extron Safety
and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause interference. This interference must be corrected at the
expense of the user.

안전 지침 • 한국어

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을
경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에
대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및
규제 준수 안내서, 68-290-01 조항을 참조하십시오.

NOTE: This unit was tested with shielded I/O cables on the peripheral devices. Shielded cables

must be used to ensure compliance with FCC emissions limits.

For more information on safety guidelines, regulatory compliances, EMI/EMF compatibility,
accessibility, and related topics, see the “Extron Safety and Regulatory Compliance Guide”
on the Extron website.

Copyright

© 2015-2018 Extron Electronics. All rights reserved. www.extron.com

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks (®), registered service marks (SM), and trademarks (TM) are the property of RGBSystems, Inc. or
ExtronElectronics (see the current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks (

Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Global Configurator,
GlobalScripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort,
NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation,
SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, XTPSystems, and
ZipClip

Registered Service Mark

(SM)

: S3 Service Support Solutions

Trademarks (™

AAP, AFL (Accu-RateFrameLock), ADSP(Advanced Digital Sync Processing), Auto-Image, AVEdge, CableCover, CDRS(ClassD
Ripple Suppression), Codec Connect, DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator,
DSPConfigurator, DSVP(Digital Sync Validation Processing), eLink, Entwine, EQIP, Everlast, FastBite, FOX, FOXBOX,
IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC(QuickSwitch Front Panel Controller),
RoomAgent, Scope-Trigger, ShareLink, SIS (SimpleInstructionSet), Skew-Free, SpeedNav, Triple-Action Switching, True4K, Vector™ 4K ,
WebShare, XTRA, and ZipCaddy

®

)

)

Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

WARNING: Potential risk of severe injury or death.
AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C

[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X! *X1&* X2)* X2#* X2! CE}

NOTE: For commands and examples of computer or device responses

mentioned in this guide, the character “0” is used for the number zero and “O”
is the capital letter “o.”

Computer responses and directory paths that do not have variables are written in the
font shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32

C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t

SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names
are written in the font shown here:

From the File menu, select New.
Click the OK button.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

Contents

Introduction............................................................ 1

PVS 407D Description ........................................ 1

Inputs ............................................................. 2

Outputs .......................................................... 2

Control and Configuration ............................... 2

Power Save .................................................... 2

Application Diagram ........................................... 3

Rear Panel Connections ..................................... 4

Rear Panel Connectors ....................................... 4

Inputs ............................................................. 4

Outputs .......................................................... 5

Control Ports .................................................. 6

Power ............................................................. 6

Labeling the AV Inputs ........................................ 7

Labeling the PVT Faceplates ........................... 7

Final Setup ..................................................... 8

Securing the HDMI Cable ................................... 8

Operation ................................................................ 9

Front Panel Overview .......................................... 9

Front Panel Features ....................................... 9

Front Panel Operation ................................... 10

Configuration .................................................... 11

Resetting the Switcher ...................................... 11

Front Panel Security Lockout

(Executive Mode) ............................................. 12

Power Save Modes .......................................... 13

Setting Up and Optimizing the Audio ................ 14

Steps for Optimizing the Audio ..................... 14

Gain Control ................................................. 15

Bass and Treble Control ................................ 16

VoiceLift Level Adjustment ............................ 16

Paging Sensitivity Adjustment ....................... 17

SIS Communication and Control .................... 18

Host and Switcher Communication .................. 18

Switcher-Initiated Messages ......................... 18

Copyright Information ................................... 18

Password Information ................................... 18

Error Responses ........................................... 19

SIS Overview .................................................... 19

Using the Command and

Response Tables ......................................... 19

System Definitions ............................................ 20

Command and Response Tables ...................... 23

Using the Extron Product Configuration

Software ................................................................ 36

Installing the Software ....................................... 36

Installation .................................................... 36

Starting the PVS 407D Product Configuration

Software .......................................................... 37

New Configuration File .................................. 38

Open Configuration File ................................ 39

Using PCS — Device Menu .............................. 39

Connect to a Device ..................................... 40

Deploy Configuration to Devices ................... 43

Using PCS — Panel and Pages ........................ 47

AV Controls Panel ........................................ 47

Configuration Pages ..................................... 48

Input Configuration Page .............................. 48

EDID Minder Page ........................................ 49

Audio Configuration Page ............................. 51

VLR 302 Config Page ................................... 57

General Settings Page .................................. 58

Hardware Settings ........................................ 59

Using PCS — Software Menu ....................... 63

PVS 407D Switcher • Contents v

Using the Internal Web Page .......................... 64

Accessing the Internal Web Page ..................... 64

Turning Off Compatibility Mode ..................... 65

Using the Internal Web Page ............................ 65

Communication Settings Panel .................... 66

Device Information Panel .............................. 67

Configure This Device Panel ......................... 69

Passwords Panel .......................................... 70

Date/Time Settings Panel ............................. 71

Downloading the Latest Switcher Firmware ...... 72

Connector Wiring ............................................... 73

Speaker Configuration ...................................... 73

Terminating the Speaker Cable ..................... 74

TP Cable Termination and

Recommendations .......................................... 74

Power Supply Wiring ........................................ 75

RS-232 Connector Wiring ................................ 77

Wiring for IR Communication ........................ 78

Input 7 Connector Wiring .................................. 80

PVS 407D Switcher • Contents vi

Introduction

This guide covers the installation, operation, and configuration of the Extron PVS 407D
PoleVault Switcher. Throughout the guide, this switcher is interchangeably referred to as
the “PVS 407D” or the “PoleVault switcher” or the “switcher”.

NOTE: In this guide, where used, the generic term “12 VDC power supply”, refers to

either the 12 VDC, 48 Watt 4 Amp power supply, or the 12 VDC, 50 Watt, 4.2 Amp
power supply ONLY, as supplied by Extron.

PVS 407D Description

The Extron PVS 407D is part of the PoleVault System and is used in conjunction with the
Extron PVT series of transmitters and Extron speakers. It has four video and audio twisted
pair inputs, two HDMI inputs, and one HDMI output, and incorporates a built-in audio
amplifier. The switcher accepts a combination of up to six HDMI digital signals, four of
which can be computer video signals with stereo audio, and supports up to two analog
VGA signals on the wallplates.

A seventh input is a switchable analog audio-only input for line-level audio such as an
Apple iPod® or MP3 player. The dedicated auxiliary (Aux) mixed input on rear panel is
always active, and it is independent of the switchable audio inputs (1-7).

As part of the Extron PoleVault system, the PVS 407D can be installed above a
suspended ceiling in the Extron PVM 220 plenum rated enclosure, or installed at ceiling
level within the Extron PMK 560 Pole Mount Kit. Alternatively it can be mounted in either
the Extron WMK 160 or USFM 100 wall mount kits that can be installed on a wall close to
a projector or display device.

The PVS 407D switcher is used in conjunction with the Extron digital PVT wallplates,
(such as the PVT HD RGB), and the VoiceLift microphone system. It is equipped with an
integrated 50 watt RMS stereo amplifier capable of driving 4 or 8 ohm speakers.

The switcher supports all standard single link HDMI 1.4 signals at resolutions up to
4096x2160 at 30 Hz with 4:4:4 chroma sampling, and data rates up to 10.2 Gbps. The
switcher and the PVT wallplates feature EDID Minder technology, which automatically
manages the EDID information between the display device and each HDMI and RGB
input source.

The switcher has DSP audio processing incorporated that provides advanced control of
ducking and other audio features.

The switcher is also equipped with Ethernet control via the rear panel LAN ports, and
supports audio file playback for pre-recorded announcements.

The PVS 407D is ENERGY STAR® qualified. The switcher is an energy efficient product
that conserves energy and reduces running costs.

PVS 407D Switcher • Introduction 1

Inputs

The PoleVault switcher receives the video and audio signals sent from PVT Wallplates,
which can be located up to 130 feet away for 4K/30 Hz rate (see Note below), or 150 feet
for 2K rates. The signals are sent over shielded twisted pair (STP) cable.

NOTE: PVS 407D must have firmware version 2.00 or greater for 4K support on all

HDMI inputs.

In addition there are two HDMI inputs (inputs 5 and 6) for HDMI source inputs, such as
Apple TV® or Extron ShareLink devices. DVI inputs can also be connected to these two
HDMI connectors when using the appropriate DVI-to-HDMI adapter. The PVS 407D
switcher has a separate analog audio input (input 7) that can be switched with the other
six inputs. In addition, there is a dedicated port for connecting the optional VoiceLift
microphone system, and another port for connecting an optional Priority Page Sensor. A
third dedicated port allows the user to connect an auxiliary audio device.

Outputs

The PVS 407D has one HDMI output, an amplified audio output, and a line out audio
output for assistive listening or recording devices.

Control and Configuration

The PoleVault switcher can be controlled from either the front panel buttons, or software
via the front panel USB, rear panel LAN ports, or RS-232 control via a MediaLink
controller.

The switcher has an RS-232 port which can be connected to a MediaLink Controller for
remote control of the switcher. An IR pass-through port is available for routing IR transport
control signals from a controller to the source device.

In addition, the PVS 407D can be configured and controlled using the Extron Simple
Instruction Set (SIS) of commands or through the Extron Product Configuration Software
(PCS) program connected via the front panel USB port and TCP/IP connection. The
female USB mini B connector located on the front panel can also be used for configuring
the switcher settings and flash upgrading the firmware. Firmware upgrades can also be
made remotely over the network by connecting to one of the four rear panel LAN ports.

Four 10/100Base-T network switch ports are also provided allowing network connectivity
for multiple other devices, such as MLC controller, TouchLink panel and Ethernet
controlled products, using a single LAN drop within the installation location.

Three front panel controls allow the user to adjust the independent input gains, the
VoiceLift microphone input level, and the Page Sensor sensitivity.

Power Save

This product is an ENERGY STAR® qualified product. It has two Power Save modes
(Standby and Auto) that can be enabled or disabled by SIS commands, or through the
Product Configuration Software (PCS). When either of these modes are enabled and
the product is in a low power state, it can be taken out of that state by a front panel
operation.

See the Power Save Modes section on page 13 for full details and the Power Save

Mode SIS commands on page 24.

See Setting the Auto Power Save Mode on page 57, for details on how to set the auto
power feature using PCS.

PVS 407D Switcher • Introduction 2

Application Diagram

Extron
SPK 18 - 35'

Cable

Extron
PCM 340

Projector Drop
Ceiling Mount
with Adjustable
Pole

Extron
VLR 302

VoiceLift Pro
Receiver

Extron
PMK 560

Easy Installation
Pole Mount Kit

Extron
FF 120

Flat Field
Speakers

- 1 Pair

TCP/IP

Network

Ethernet

4
N
A

N 2 L
A
L

L
A
N

SIG

L

A

G

N
G

SI

G
x S
R
x

T

X
U
A

6

4
1

2

IN

PVT

IN
VT
P

Extron
PVS 407D

PoleVault Switcher

Extron
PVT HD RGB

HDMI, RGB & Audio
Input Wallplate

A
U

DIO IN

H

D
MI IN

AUDIO IN

VGA

VGA IN

AU

D
IO IN

HD

M

I IN

A
U

D
IO IN

IR

OU

T

HD

S

M

I

G

IN

HDMI

HDMI

Extron
PVT HDMI

Dual HDMI & Audio
Input Wallplate

Laptop

Document
Camera

HDMI

Apple TV

Blu-ray Player

Extron
VLM 3002H

VoiceLift Pro
Pendant, Handheld,
and Charging Station

Legend:

VideoAudio ControlCATx

Extron

RS-232
to Switcher

Extron
UPB 125

Universal Projector
Mounting Bracket

RS-232
to Projector

Ethernet

Extron
MLC 104 IP Plus

MediaLink Controller

DI

SPLA

Y

ON

OF

F

VOLUME

VCR

1

DVD

2

P
C

CO

N
FI

G

3

4

MLC

104 IP PLUS

Figure 1. Typical PVS 407D Application

PVS 407D Switcher • Introduction 3

Rear Panel Connections

This section describes cable connections to a PVS 407D switcher.

NOTE: This equipment is to be connected only to networks without routing to the

outside plant.

Rear Panel Connectors

POWER
12V
3A MAX

M

N

1/2

SIG LINKSIG LINK

PVT IN PVT IN

3/4

A

INPUTS

OUTPUT

5

HDMI

B

6

HDMI

G

AMPLIFIED AUDIO OUT

DO NOT

GROUND

OR SHORT

4/8

SPEAKER

Ω

OUTPUTS

CLASS 2 WIRING

VOICELIFT

E

RS-232

Tx Rx

J

PVS 407D

Figure 2. PVS 407D Rear Panel Features

Inputs and Outputs Control and Power

Inputs 1/2 and 3/4

A

Inputs 5 and 6

B

Input 7

C

Aux audio port

D

VoiceLift port

E

Paging sensor port

F

HDMI video output

G

Line out audio output

H

Amplified audio output

I

Remote RS-232 control port

J

Over PVT (IR Insert port)

K

LAN ports (LAN 1-4)

L

Power receptacle

M

Grounding stud

N

LR

OVER PVTREMOTE

SGG

IR

AUDIO OUT

L

INPUT 7

L

C

FHI

LAN

PAGING

SENSOR

R

+V

AUX

R

DK

LAN

13

24

L

Inputs

A Inputs 1/2 and 3/4 — Connect up to two PVT HD RGB or PVT HDMI wallplates

(four input sources) to these two RJ-45 female connectors using shielded twisted
pair cable (XTP DTP 24). The four inputs can be up to four HDMI with embedded
audio or two HDMI and two high resolution computer video and audio sources or any
combination of both. The RGB input is digitized at the PVT input wallplate. The front
panel input selection button toggles the inputs 1 through 4 as required.
See TP Cable Termination and Recommendations, page 72, for wiring details.

NOTE: Extron XTP DTP 24 shielded twisted pair cable is required for optimal

performance.

PVS 407D Switcher • Rear Panel Connections 4

B Inputs 5 and 6 (see Figure 2 on previous page) — Connect up to two HDMI sources

(such as an Extron ShareLink device) to these female HDMI digital video connectors.
Use the Extron LockIt device to secure the HDMI cable at the switcher (see Securing

the HDMI Cable on page 8 for securing the cable).

C Input 7 — Input 7 is a dedicated audio-only input for an auxiliary, stereo, line-level

analog audio signal from an output source such as an iPod or an MP3 player.
Connect a cable from the source to this 5-pole captive screw connector. It can be
wired as balanced or unbalanced (see Input 7 Connector Wiring, page 78, for
wiring details).

D Aux audio port — Connect an aux audio device to this 3.5 mm captive screw 3-pole

connector for dedicated mono audio only input.

E VoiceLift port — This RJ-45 jack is dedicated for use with the optional VLR 102 or

VLR 302 VoiceLift Receiver for integration of a VoiceLift Microphone system.

NOTE: To install the VoiceLift Microphone system, see the VoiceLift Installation

Guide, supplied with the device.

F Paging sensor port — Connect the optional Priority Page Sensor (PPS 35 or

PPS 25) to this port, to enable program audio interruptions during paging system
broadcasts.

NOTE: The Extron Priority Page Sensor is an optional accessory, purchased

separately. See the Extron website for details about the Priority Page Sensors.
To install a Priority Page Sensor system, see the installation guide supplied with
the applicable device.

Outputs

G HDMI video output — Connect a suitable display device to this female HDMI digital

video output connector. Use the Extron LockIt device to secure the HDMI cable at the
switcher (see Securing the HDMI Cable on page 8 for securing the cable).

H Line out audio output — Connect an external amplifier, recording, podcasting, or

assisted listening device to this 3.5 mm captive screw 5-pole connector.

I Amplified audio output — Connect speakers to this 5 mm captive screw 4-pole

connector. The amplified audio is capable of outputting 50 watts (2 x 25 watts RMS)
for 4 and 8 ohm speakers (see Speaker Configuration, page 71, for wiring details).

PVS 407D Switcher • Rear Panel Connections 5

Control Ports

1

3

2

4

A

T

PAGING

SENSO

AUX

INPUT 7

R

HDMI

1/

S

3/

5

6

S

OUTPU

D

PVT IN

PVT IN

X

R

DO NO

GRO

OR SHORT

S

O

S

4/

Ω

OUT

VO

C

CLASS

G

L

R

1/2

2

SIG LINKSIG LINK

POWE

POWER

1

12V
3A MAX

3A MA

IGLINKSIGLINK

PVT IN PVT IN

J Remote RS-232 control port (see figure 2 on page 4) — Connect a host computer,

control system, or MLC controller to this 3.5 mm captive screw 3-pole connector for
direct switcher control via RS-232 (see figure 3 below).

K Over PVT (IR insert port) — For IR control for a source device, connect the IR port

on the MLC to this 3.5 mm captive screw 2-pole connector (see figure 3 below). This
routes IR transport control signals via an IR device connected to the PVT wallplate
front panel.

PVS 407D

PVS 407

OUTPUT

INPUTS

INPUT

3/4

4

5

HDMI

HDM

6

T

HDMI

AMPLIFIED AUDIO OUT

AMPLIFIED AUDIO

DO NOT

T

UND

GROUND

OR SHORT

4/8

PEAKER

SPEAKER

Ω

UTPUT

OUTPUTS

CLASS 2 WIRING

2 WIRIN

ELIFT
I

VOICELIFT

LR

8

RS-232

Tx Rx

AUDIO OUT

UDIO OU

PAGING

SENSOR

L

R

+V

+

AUX

INPUT 7

OVER PVTREMOTE

IR

L

L

R

SGG

LAN

LAN

R

13

24

Projector

DISPLAY

ON

OFF

VOLUME

CONFIG

Power

Ground

Rx

Tx

MLC 104 IP Plus right side panel
Display, RS-232, and IR ports

VCR

DVD

PC

MLC 104 IP PLUS

1

2

3

4

Tx

RS-232/IR

DISPLAY

TWEEKER TO REMOVE

LAN

1

Rx

CM

SCP

IR IN

IR OUT

+V OUT

GROUND

GROUND

A B C D E

COMM LINK

Figure 3. MLC 104 IP Plus RS-232 and IR Connections to the PVS 407D

L LAN ports — These four RJ-45s act as a built-in 4-port 10/100Base-T network

switch. These ports allow communication with the switcher via TCP/IP for firmware
updates over the network, as well as configuration and operation using PCS software
or the embedded web pages.

M Power receptacle — Connect the supplied 12 VDC power supply to this orange

female 2-pole captive screw connector (see the power connector wiring diagram
on page 73).

RS-232

PRESS TAB WITH

2

3

DIGITAL

I/O

Tx

RS-232/IR

Tx

Rx

A B

GROUND

MLS PWR

RS-232 12V

DISPLAY

GROUND

GROUND

RS-232

IR control

Rx

IR OUT

GROUND

+12V IN

A
B

Tx

Rx

AB

+12V IN

GROUND

GROUND

MLS PWR

RS-232 12V

MLC 104 IP Plus right side panel
MLS and Power ports

S

IR Out

Ground

G

RS-232

Receive (Rx)
Transmit (Tx)

Transmit (Tx)

Tx

Receive (Rx)

Ground (Gnd)

G

Ground
+12 VDC input

NOTES:

• You must connect a ground wire between the MLC and PVS.

• If you use cable that has a drain wire, tie the drain wire to
ground at both ends.

Rx

IR control

Connect to the same power supply

used by the PVS Switcher.

NOTES:

• Use only the supplied 12 V, 4 A or 12 V, 4.2 A power supply for this switcher.

• The PVS 407D power supply can support a typical system: for example,

a PVS 407D, 2 PVT Wallplates, 2 or 4 speakers, an MLC 104 IP Plus with an
IRCM DV+, and a VoiceLift Microphone system.

N Grounding stud — Connect a ground cable to this stud and tie it to the closest

grounded electrical box, so as to reduce any ESD affects that may be caused when
connecting to other sources.

PVS 407D Switcher • Rear Panel Connections 6

Labeling the AV Inputs

HDMI/RGB

VGA IN

AUDIO IN

AUDIO IN

HDMI IN

e

AUDIO IN

HDMI IN

IR OUT

G

S

AUDIO IN

HDMI IN

Connect up to two digital wallplates
to PVT IN 1/2 and 3/4 using 1 XTP DTP 24
cable with RJ-45 connectors per wallplate.

PVT HD RGB PVT HDMI

NOTE:

Any digital wallplate connected to PVT IN 1/2
on the switcher is associated with inputs 1 and 2.
Input 1 is the left audio and video input, and input
2 is the right audio and video input on the
wallplate.

The same is true when connecting to PVT IN 3/4.
Input 3 is the left and input 4 is the right input on
the wallplate.

C

onnect up to two digital wallplates
to PVT IN 1/2 and 3/4 using 1 XTP DTP 24
cable with RJ-45 connectors per wallplate

.

HDMI

HDMI

1/2

SIG LINK SIG LINK

3/4

5

6

INPUTS

OUTPUT

PVS 407D

PVT IN PVT IN

3A MAX

POWER
12V

A sheet of labels is supplied for the installer to label the cables as an aid to easy
identification of the input signal type running from the PVT Wallplates to the switcher.
Once the labels are attached to the cables, the signal type transmitted on any cable can
clearly be identified, enabling correct cable connection during installation.
To label the cables,

1. Peel off the label corresponding to the cable signal type (HDMI or RGB) and affix it

close to one end of the cable.

NOTE: Align and press the colored section of the label to the cable first, then

Figure 4. Wrap the Label Around the Cable, Colored Part First.

2. Repeat step 1 for the other end of the cable, using the same label type.

3. Using the correct label type, repeat steps 1 and 2 as necessary for all signal cables

that are to be connected to the PVS 407D.

4. Connect the designated input cable to the corresponding input.

Labeling the PVT Faceplates

wrap the clear section around the cable, allowing the signal type name to be
easily read.

HDMI/RGB

To help identify the input number and type of signal that
a PVT wallplate sends to the PVS switcher when the
wallplate is installed, a series of small labels are supplied.
A label identifying the transmitted signal type should be
affixed to each decorator-style face plate (top or bottom)
where it can easily be seen after installation. This aids
the user to connect a device corresponding to the plate
transmission signal type, allowing correct input switching
(for example input 1, input 3 and so on) at the
PVS 407D.

Each digital wallplate has two inputs. Up to two wallplates can be connected to the
PoleVault digital switcher. See image below for an explanation of input association.

HDMI IN #1

AUDIO IN

HDMI IN

e

RGB IN #2

AUDIO IN

VGA IN

Figure 5. Wallplate to Switcher Input Association

PVS 407D Switcher • Rear Panel Connections 7

Final Setup

13

24

DO NOT

GROUND

OR SHORT

SPEAKER

OUTPUTS

4/8
Ω

HDMI

HDMI

1/2

SIG LINKSIG LINK

3/4

5

6

INPUTS

OUTPUT

AUDIO OUT

PVS 407D

AMPLIFIED AUDIO OUT

PAGING

SENSOR

PVT IN PVT IN

L

R

AUX

OVER PVTREMOTE

VOICELIFT

LAN

INPUT 7

+V

L

R

RS-232

Tx RxIRSGG

CLASS 2 WIRING

LAN

3A MAX

POWER
12V

LR

Audio Output
to Speakers

Red Positive (+)
Black Negative (-)

Speaker
wire color

PVS terminal
(left and right)

Supplied PVS
Switcher External
12 VDC Power
Supply

4-port 10/100 Ethernet Switch

Connect as follows:

1. TCP/IP network

2. MLC controller

3. Optional network device

4. Optional network device

Power Connector

HDMI/RGB

PVT HD RGB
HDMI or RGB video/audio,
Inputs1/2 and 3/4,
1 XTP DTP 24 cable with RJ-45 connectors

VGA IN

AUDIO IN

AUDIO IN

HDMI IN

e

MLC 104 IP Plus
RS-232 input

MLC 104 IP Plus right side
panel MLS and Power ports

RS-232 12V

MLS PWR

AB

Rx

Tx

GROUND

GROUND

+12V IN

B

Ground

+12 VDC input

Ground (Gnd)

Transmit (Tx)

B

Receive (Rx)

A

Transmit (Tx)

Receive (Rx)

B

A

White Tx on RS-232 port
Violet Rx on RS-232 port
Drain wire Ground (G)
Black PVS Power Supply (–)
Red PVS Power Supply (+)

MLC
wire color

To PVS terminal

A

Aux Audio
Input 5

C

Aux
Input

D

VoiceLift
Receiver

E

HDMI Output to
Display Device

HDMI
Connector

G

Line Out
Output
(Audio)

Paging
Sensor
Input

+V

F

H

I

L

IR control

SG

K

J

M

HDMI Input
Sources,
Inputs 5 and 6

HDMI
Connector

B

Connect to the

same power supply

used by the PVS Switcher.

NOTES:

• If you use cable that has a drain wire, tie the drain wire to ground
at both ends.

• You must connect a ground wire between the MLC and PVS.

With an MLC 104 IP Plus as a standard MLC controller in the PoleVault system package,
the PVS 407D switcher completed setup should look similar to the figure below.

Ensure all connections are correctly made and secure. Use LockIt brackets to secure
HDMI cables (see below).

NOTE: See the PoleVault System Installation Guide and MLC 104 IP Plus Series

Setup Guide for full MLC installation, configuration, and operating details.

Figure 6. PVS 407D Connections

Securing the HDMI Cable

The supplied Extron LockIt HDMI cable lacing bracket makes it
possible to secure a standard HDMI cable to the PVS 407D switcher.

To securely fasten an HDMI cable to the PVS 407D (see image at right):

1. Plug the HDMI cable into the rear panel HDMI connector 1.

2. Loosen the HDMI connection mounting screw from the rear panel

enough to allow the LockIt lacing bracket to be placed over it 2.
The screw does not have to be removed.

3. Place the LockIt lacing bracket on the screw and against the

HDMI cable connector 3.

4. Lightly tighten the screw to secure the bracket 4.

5. Place the included tie wrap around the HDMI connector and the

LockIt lacing bracket and tighten as shown in the images at right 5.

NOTE: The tie wrap can be tightened using pliers or similar tools.

PVS 407D Switcher • Rear Panel Connections 8

1

OUTPUT

3

3

2

3

4

LLLLLLL

5

Operation

PVS 407D

POLEVAULT SWITCHER

AUDIO LEVEL ADJUST

INPUTS

1

2

SELECT

CONFIG

R

PEAK

NORMAL

SIGNAL

INPUT

3

4

7

AUX

AUDIO

PEAK

NORMAL

SIGNAL

VOICELIFT

PAGING
SENSOR

5

6

CD

E

F

GH IJ KL

AB

This section of the manual discusses the operation of a PVS 407D device.
Topics covered include:

•

Front Panel Overview

•

Configuration

•

Resetting the Switcher

•

Executive Mode (Front Panel Security Lockout)

•

Power Save Modes

•

Setting Up and Optimizing the Audio

Front Panel Overview

Figure 7.

Input Selection, Configuration,

Status, and Reset

Status LED

A

Device reset button

B

Mini USB Configuration port

C

Input selection button

D

Inputs 1-7 status LEDs

E

Aux Input status LED

F

Front Panel Features

A Status LED — This LED lights green when the unit is powered up, and amber when it

is in power save mode.

B Device Reset button — Pressing this inset button resets the switcher to default

settings. There are three reset modes (see Resetting the Switcher on page 11 for
details).

C

Front panel mini USB configuration port — Connect a computer to this mini USB

port (cable not supplied), for device configuration, control, and upgrading the firmware.

D Input selection button — Pressing this toggles through and selects inputs 1-7 and

the Aux input.

PVS 407D Front Panel Features

Audio Level Adjustments

Audio Input adjustment buttons

G

Audio Input adjustment LEDs

H

VoiceLift adjustment buttons

I

VoiceLift adjustment LEDs

J

Paging Sensor adjustment buttons

K

Paging Sensor indication LED

L

PVS 407D Switcher • Operation 9

E F Input selection LEDs (1-7, Aux) (see figure 7 on the previous page) — The

properly adjusted.

Level set too high,

applicable input LED lights green when that input is selected and active.

Inputs 1 - 4 — Inputs 1 through 4 are HDMI with embbedded audio, or high

resolution RGB signals input via the PVT wallplates. The analog RGB signal is digitized
at the wallplate.

Inputs 5 - 6 — Inputs 5 and 6 are HDMI source inputs (such as Apple TV or an

Extron ShareLink device) with embedded audio.

Input 7 — Input 7 is a dedicated-audio only input for an auxiliary, stereo, line-level

analog audio signal from an output source such as an iPod device or an MP3 player.

NOTE: No video signals are supported on input 7.

Aux Input — This input is mono analog audio only.

G Audio input level adjustment buttons — Use these buttons to adjust the input

levels in 1 dB steps (-18 to +24 dB, default = 0).

H Audio input level adjustment LEDs — These three LEDs (peak, normal and

signal), indicate the active audio level (see Setting Up and Optimizing the Audio on
page 14 for details).

I VoiceLift level adjustment buttons — These allow the user to adjust the level

of the VoiceLift (microphone) input level in 1 dB steps. The VoiceLift Microphone
Receiver input range is from -18 dB to +24 dB, default is 0 dB.

J VoiceLift level adjustment LEDs — These three LEDs indicate the active audio

level (peak, normal and signal).

K Paging Sensor sensitivity adjustment buttons — These allow the user to adjust

the paging sensor sensitivity level for the optional Page Sensor.

L Paging Sensor indication LED — This LED lights amber during paging system

broadcasts.

Front Panel Operation

NOTE: See the Front Panel Overview on page 9 for the location of input buttons,

adjustment buttons, LEDs, and configuration port.

• To change inputs, toggle the input Select button D, 1 through 6 (video and audio),

or input 7 (mono audio only).

• To adjust audio input levels, press the Input adjustment buttons G in 1 dB steps

(-18 to +24 dB, default = 0 dB).

• To adjust VoiceLift microphone levels, press the VoiceLift adjustment buttons I in

1 dB steps (-18 to +24 dB, default = 0 dB).

NOTES:

• Front panel LEDs indicate input, aux, and mic

levels (see image at right).

• On initial switcher power-up the volume level is

automatically adjusted to 80%.

• To adjust paging sensitivity, press the Paging Sensor sensitivity buttons K to

increase or decrease sensitivity (default setting is 50).

PEAK

NORMAL

SIGNAL

lower input gain.

Level has been

Signal threshold;
raise input gain.

PVS 407D Switcher • Operation 10

Configuration

The PVS 407D switcher can be controlled by a MediaLink Controller (MLC) or by an
RS-232 device acting through the MLC. Alternatively, the switcher can be set up and
controlled via a host computer or other device (such as a control system) attached to the
front panel USB connector or direct connection to the Ethernet, or to the rear panel
RS-232 remote port of the switcher.

The control device (host) can use either the SIS commands or use the Extron Product
Configuration Software (PCS) program.

NOTE: See the SIS Communication and Control section, starting on page 18, for a full

list of the relevant SIS commands

Firmware updates (using Firmware Loader or PCS) can be made via the front panel USB
port or a TCP/IP connection over the network.

Resetting the Switcher

The switcher can be reset to the factory defaults using PCS software or SIS commands,
when connected via the front panel USB, rear panel RS-232, or TCP/IP (LAN connection).

The reset button on the front panel (see figure 7, B, on page 9) is a small recessed
switch that allows the user to put the switcher into any one of three different reset modes.
The PVS 407D switcher reset modes are:

• Mode 1: If the reset button is held down while the switcher is being powered up, the

switcher runs the base factory firmware instead of any newer version that was loaded
after it shipped.

• Mode 4: If the reset button is held down long enough for the Status LED to blink

twice (about 6 seconds), then released and momentarily pressed again (within 1
second), the switcher resets all of its IP settings including IP address, subnet mask,
gateway address, and port maps. In addition, DHCP is turned off.

• Mode 5: If the reset button is held down long enough for the Status LED to blink

three times (about 9 seconds), then released and momentarily pressed again (within 1
second), the switcher resets all its settings (switcher AV & IP settings) back to factory
default condition. All files (including audio files) are removed/ cleared. This reset mode
is equivalent to SIS command ZQQQ.

NOTES:

• If the second momentary press does not occur within 1 second, the reset

procedure is aborted.

• SIS commands ZXXX, ZY, and ZQQQ resets also reset the connected

wallplate(s).

• It takes approximately 4 seconds for the connected wallplate(s) to fully boot

up after a reset.

PVS 407D Switcher • Operation 11

Front Panel Security Lockout (Executive Mode)

INPUTS

Press and hold
b

Executive mode has been enabled or disabled.

To prevent accidental or unauthorized changes to settings, the PVS switcher has a front
panel security lockout (executive mode) that limits access to front panel controls.

When the front panel security lockout mode is active, all front panel functions are locked
except the reset button. This mode can also be turned on or off via an SIS command (see

Front Panel Lockout mode SIS command on page 24).

All the input LED indicators light up for one second to indicate that executive mode has
been enabled or disabled.

To turn executive mode on or off via the front panel:

1. Press and hold the input Select button until all input LEDs blink (approx. 8 seconds).

2. Release the button. The LEDs go out except for the currently selected input. The

switcher has enabled or disabled the executive mode.

SELECT

1

2

utton for 8 seconds.

3

4

AUDIO

7

5

6

AUX

All input LEDs (including Aux) flash.
The LEDs extinguish except for the currently selected input.

Figure 8. Setting the Executive Mode via the Front Panel

This mode can also be turned on or off through PCS software, TCP/IP, USB, or RS-232
control.

For details, see SIS Communication and Control section, starting at page 18, or Using

the Extron Product Configuration Software section, starting on page 36.

PVS 407D Switcher • Operation 12

Power Save Modes

The PVS 407D is an ENERGY STAR® qualified device, and has five Power Save modes,
(see table below for mode descriptions).

See the relevant SIS commands on page 24.

Mode Type Activation Device and

System power

0 Normal None Fully powered. Status

LED is green.

1 Auto

Power
Save

Timed after setup.
If no audio and video
signal (from inputs
1-6) or audio signal
(from switchable

Amplifier and rest of
system is powered until
mode 2 is entered. The
Status LED is green in

mode 1.
program inputs, Aux
input, and VoiceLift
input) is detected
for 25 consecutive
minutes, mode 2 is
enabled.

2 Forced

Auto
Power

Instant Amplifier is off. Rest of

system is powered. The

Status LED is amber.

Save

3 Forced

Standby
Power
Save

4 Forced

Network
Standby
Power
Save

Instant

Instant Amplifier is off. Wallplates

Amplifier is off. Wallplates

off. VLR 102 receiver off.

Rest of system is powered.

Status LED is amber.

On PVS 407D, only USB,

RS-232, network switch

ports, and input buttons

are functional.

off. VLR 102 receiver off.

Network switch off. Rest

of system is powered.

The Status LED is amber.

On PVS 407D, only

USB, RS-232, and input

buttons are functional.

Wake-up trigger Setup

Command

N/A Default state,

SIS command
reset

An active audio signal
detected, or when an input
is switched, or if the volume
is adjusted.
The audio timer is reset.

By SIS
command or
Configuration
Software
(PCS)

Can also be woken by SIS
command (resets device to
mode 0).

If entered from mode 1, can
be woken by an active audio
signal, or when an input is
switched, or if the volume is

Either from
mode 1 or set
instantly by

SIS command
adjusted.
Reverts to mode 1.

If set instantly by SIS
command, can only be
woken by SIS command,
input selection, or volume
adjustment.
Reverts to the previously set
mode (0 or 1).

Pressing the front input
toggle button, or switching

SIS command

only
the inputs from the attached
MLC controller.
Reverts to the previously set
mode (0 or 1).

Can also be woken by SIS
command.

Pressing the front input
toggle button, or switching

SIS command

only
the inputs from the attached
MLC controller.
Reverts to the previously set
mode (0 or 1).

Can also be woken by SIS
command.

NOTE: Front USB and rear remote RS-232 ports are powered and active all

the time regardless of the current power save mode.

PVS 407D Switcher • Operation 13

Setting Up and Optimizing the Audio

The following steps ensure optimal sound is achieved by configuring the switcher. For
each step, refer to the sections indicated for more information.

Steps for Optimizing the Audio

1. Ensure all the settings are at default. These are the settings the PVS has upon initial

power up. The default settings are as shown below.

• Volume is set at 80%.

• Bass and treble are set at 0.

NOTE: Output volume can be adjusted via USB, Ethernet, RS-232, or

configuration software.

2. Ensure that the PVT transmitters are connected to the PVS and that there is an audio

input source present at each of the transmitters. Refer to the transmitter user guide
for installation and connection information.

3. Ensure a set of speakers is connected to the PVS 407D.

4. Adjust the input gain level for one input through the front panel or by configuration

software to a level just below where audio input is peaking (see Front panel input

sensitivity adjustment on page 15 for details). Repeat for all inputs.

NOTE: Adjusting input gain level for all inputs ensures that all inputs are at the

same level, and at the highest level possible before peaking occurs. Step 4
ensures that when the volume is at 100% the audio signal is not distorted
(clipped).

5. Fine tune the audio by making adjustments to the bass and treble until the desired

settings are reached (see Bass and Treble Control on page 16 for details).

6. The Aux input is selectable for configuration only. To do this press and hold the

Select button for 3 seconds until the Aux LED lights. Then increase or decrease
using the buttons to the level desired (see Front panel input sensitivity adjustment
for details). Aux input can be adjusted via PCS.

7. Press the Select button to exit the Aux adjustment mode.

PVS 407D Switcher • Operation 14

Gain Control

,

Individual channel input sensitivity control

Individual channel input gain control adjustments are made by pressing the adjustment
buttons for the selected input button. The adjustment range is -18 dB to +24 dB, with
the default set at 0 dB.

NOTE: Adjusting input sensitivity for all inputs ensures that all inputs are at the same

level and at the highest level possible before clipping occurs.

Front panel input sensitivity adjustment

To make sure the correct input sensitivity is attained, do the following:

For the active input (with the LED lit), press the up > Input level adjustment button
until the Normal LED is lit and the Peak LED only lights occasionally. Press the down <
adjustment button for compensation if the Peak LED stays on too long.

NOTE: Having the audio level beyond the point at which the peak LED flashes results

in a distorted output signal (clipping).

INPUT

AUDIO LEVEL ADJUST

VOICELIFT

PEAK

NORMAL

SIGNAL

PEAK

NORMAL

SIGNAL

PAGING
SENSOR

PEAK

NORMAL

SIGNAL

Level set too high
lower input gain.

Level has been
properly adjusted.

Signal threshold;
raise input gain.

Figure 9. Front Panel Audio Input Peak/Normal/Signal LEDs and Adjustment

Buttons

Individual gain adjustment can also be made by configuration software.

Repeat the steps for the other inputs as desired.

NOTE: The Peak, Normal, and Signal LEDs function as the Aux Input level indicator

only when the switcher is in the “Aux Adjust” mode.

PVS 407D Switcher • Operation 15

Bass and Treble Control

,

For optimum audio quality, the audio input levels and the bass and treble controls must all
be set up properly. Input audio levels may need to be adjusted depending on the variation
of the output levels from different source devices.

NOTE: By default these levels are set for the consumer product level of -10 dBV.

Bass and treble should be adjusted once the input and output levels have been adjusted.
These are adjusted by configuration software only, with a range from -24 dB to +12 dB.
By default the bass and treble have been set at 0 dB.

VoiceLift Level Adjustment

To adjust VoiceLift microphone levels, press the VoiceLift adjustment buttons (in 1 dB
steps) from -18 dB to +24 dB, default is 0 dB.

While speaking into the microphone, increase the gain until the Normal LED is lit and the
Peak LED only lights occasionally.

AUDIO LEVEL ADJUST

INPUT

PEAK

NORMAL

SIGNAL

VOICELIFT

PEAK

NORMAL

SIGNAL

PAGING
SENSOR

PEAK

NORMAL

SIGNAL

Level set too high
lower input gain.

Level has been
properly adjusted.

Signal threshold;
raise input gain.

Figure 10. Front Panel VoiceLift Mic Peak/Normal/Signal LEDs and Adjustment

Buttons

The VoiceLift Microphone Receiver input signal is not affected by the system volume
adjustment and tone control via SIS or an MLC controller attached to the switcher. The
VoiceLift audio channel is always active, and it is independent of the selectable audio
inputs (1 - 7).

The VoiceLift Receiver Microphone input audio can be heard throughout a presentation,
whether or not audio from the selected input (1-6) is active or muted.

NOTE: If output audio is muted via the 1Z SIS command, all embedded audio on the

HDMI, line out and amplifier outputs is not be heard.

The VoiceLift Microphone input can be muted via a separate SIS command (see the

SISCommunication and Control section, page 18, for details).

PVS 407D Switcher • Operation 16

Paging Sensitivity Adjustment

AUDIO LEVEL ADJUST

t

When the Priority Page Sensor is connected to the Priority sensor input on the rear panel,
the HDMI output audio, amplified and line out audio outputs are muted during a system
announcement. The amber LED indicator lights when an announcement or page is made
over the facility PA system.

The PPS 25 Priority Page Sensor works with 25 V/70 V and 4/8 ohms paging systems.
The PPS 35 Priority Page Sensor works with any public address system speakers.

To adjust paging sensitivity, use the Paging Sensor sensitivity buttons to increase or
decrease sensitivity.

INPUT

PEAK

NORMAL

SIGNAL

VOICELIFT

PEAK

NORMAL

SIGNAL

PAGING
SENSOR

LED lights
during announcemen
or page.

Figure 11. Front Panel Paging Sensor Min/Max LED and Adjustment Buttons

Paging sensor hold time (1-8, in 1 second steps, 0 = disabled) can be set via SIS or

configuration software. The default = 3 (enabled).

NOTE: The Paging Sensor port must be enabled in order to operate fully.

The paging sensor hold time can be set via SIS or configuration software to ensure
the amplified and line out audio outputs stay muted for a specific duration after an
announcement or page is finished. This is to prevent the audio being un-muted if the
announcer pauses or stops talking while making the announcement or page.

PVS 407D Switcher • Operation 17

SIS Communication and Control

The switcher can be configured and controlled with Extron Simple Instruction Set (SIS)
commands when connected to a host computer or other device (such as a control system).
Attach the host device to the rear panel RS-232 connector, the LAN port, or the front
panel USB port. Commands can be entered using a Telnet application such as the Extron
DataViewer, available at www.extron.com (see the DataViewer Help file for more details).
This section describes SIS communication and control. Topics in this section include:

• Host and Switcher Communication

• SIS Overview

• Command and Response Tables

The switcher uses a protocol of 9600 baud, 1 stop bit, no parity, and no flow control (see

Remote RS-232 control port on page 6).

Host and Switcher Communication

SIS commands consist of one or more characters per field. No special characters are
required to begin or end a command sequence. When the switcher determines that a
command is valid, it executes the command and sends a response to the host device. All
responses from the switcher to the host end with a carriage return and a line feed
(CR/LF = ]), indicating the end of the response character string (one or more characters).

Switcher-Initiated Messages

When a local event such as a front panel selection or adjustment takes place, the
PVS 407D responds by sending a message to the host. No response is required from the
host. Example switcher-initiated messages are listed here.

• ] © Copyright 2015, Extron Electronics, PVS 407D, Vx.xx,

60-1466-01] (where Vx.xx is the firmware version number and 60-1466-91 is the

product number ).

• Chn X! ] (where X! is the input number when an input switches).

Copyright Information

The copyright message is displayed upon connecting to a switcher via TCP/IP or Telnet or
via RS-232 after a power cycle.

] © Copyright YYYY, Extron Electronics, PVS 407D, Vx.xx,
60-1466-01] Ddd, DD MMM YYYY HH:MM:SS ] (day, date, and time as in Fri,
20 Nov 2015 11:27:33).

Password Information

The ] Password: prompt requires a password (administrator level or user level) followed
by a carriage return. The prompt is repeated if the correct password is not entered. If the
correct password is entered, the unit responds with ] Login Administrator ] or

] Login User ], depending on password entered. If passwords are the same for both

administrator and user, the unit defaults to administrator privileges.

PVS 407D • SIS Communication and Control 18

Error Responses

space

When the switcher receives a valid command, it executes the command and sends a
response to the host device. If the unit is unable to execute the command, it returns an error
response to the host.

Error codes

E01 — Invalid input channel E18 — System/command timed out
E10 — Invalid command E22 — Busy
E12 — Invalid port number E24 — Privilege violation
E13 — Invalid parameter E25 — Device not present
E14 — Not valid for this configuration E26 — Maximum number of connections

E17 — System timed out E28 — Bad filename or file not found

Error response references

These references in the command and response tables note particular error responses to
that command.

14

= Commands that give an E14 (invalid command for this configuration) error if sent to a

product whose current configuration does not support the command

24

= Commands that give an E24 (privilege violation) error if not administrator level

28

= Commands that give an E28 (file not found) error

exceeded

SIS Overview

Using the Command and Response Tables

The Command and Response Tables (see page 23) for SIS commands lists the
commands that the switcher recognizes as valid, the responses that are returned to the
host, a description of the command function or the results of executing the command, and
examples of commands in ASCII (Telnet) and URL encoded (Web).

NOTE: Upper and lower case text can be used interchangeably unless otherwise

stated.

ASCII to HEX Conversion Table

•

Figure 12. ASCII to Hexadecimal Character Conversion Table

PVS 407D • SIS Communication and Control 19

System Definitions

= Space

•

= Carriage return with line feed

]

= Carriage return with no line feed

}

= Pipe (vertical bar) character (URL equivalent to carriage

|

return)

=

E,W

14, 24, 28

X!

X@

X#

X$

X%

X^

X&

X*

X(

X1)

NOTE: *Video source is active if +5 VDC from the source is

present and the incoming TMDS clock is locked.

X1!

Escape key, or hex 1B (use W instead of E at any time)

= Superscripts indicate the error message displayed if the

command is entered incorrectly or with invalid parameters
(see Error response references on page 19).

= Input selection Video and audio input selection, 1-7

= Status

= PVT Wallplate type

= Audio input 1-7 = Active Program (post switch)

= Audio status Signal detection threshold:

= Video input selec-

tion

= Video signal status

= Audio format

= Audio mute to

DSP

= Input HDCP status

= HDMI input HDCP

Authorization
status

0 = Off/disable/unmute (default for

active program, VoiceLift, and Aux)

1 = On/enable/mute (default for

embedded HDMI audio out)

0 = No PVT wallplate detected
1 = PVT HDMI wallplate detected
2 = PVT HDMI RGB wallplate

detected

3 = PVT HD RGB wallplate detected

8 = VoiceLift
9 = Aux
10 = Embedded HDMI audio out

0 = Off (signal level is too low to

detect)

1 = On (a signal of at least -60 dBFS

is present)
Normal range:
0 = Off (input level too low)
1 = On (input is in the right range if at

least -30 dBFS is present)
Peak level:
0 = Off (audio input has been set up

properly)
1 = On (the level or gain is too high,

audio clips/distorts when -6dBFS

and above is detected)
Adjust the input level so only the
Normal LED is blinking (the Peak LED
should not turn on).

Inputs 1-6 only

0 = Video/TMDS signal not detected
1 = Video/TMDS signal detected
2 = Unknown

0 = Analog 1 = Digital

0 = Audio unmuted
1 = Audio muted

0 = No video source detected*
1 = Video detected without HDCP

(incoming video is not encrypted)
2 = Video detected with HDCP

(incoming video is encrypted)

0 = Block HDCP encryption
1 = Allow HDCP encryption (default)

= Output HDCP

X1@

NOTE: **Sink is active if HPD (hotplug detection) is detected and

TMDS clock is terminated.

X1#

X1$

X1%

X1*

NOTE: PVS 407D must have firmware version 2.00 or greater for

4K/UHD support on all HDMI inputs.

X2)

X2%

X2^

X2*

X2(

X3)

X3!

X3@

status

= EDID in HEX

format

= Native resolution Native resolution and refresh rate from

= HDMI output sync

mode

= DDC value (EDID

emulation or out­put rate)

= Power save mode/

state

= Output port to play

back audio

= Audio file play

back mode

= Audio priority level

= PVT HD RGB or

PVT HDMI RGB
wallplate inputs
(2 and 4 only)

= Pixel phase

= Total pixels (phase) ±255 of the default value (depends on

= Horizontal start

0 = No active sink detected**
1 = Non-HDCP sink detected

(connected sink is not HDCP
compliant)

2 = HDCP sink detected, output not

encrypted (connected sink is
HDCP compliant. HDCP is not
active)

3 = HDCP sink detected, output

encrypted (connected sink is
HDCP compliant. HDCP is active)

128 or 256 Byte EDID raw HEX (text
form)

selected EDID

0 = Disable output sync (default)
1 = Enable output sync

(1-62), see SIS variables table on
page 22

0 = auto power save and standby

power mode off (power save off)
(default)

1 = set auto power save timer running,

but not triggered

2 = auto power save on (timer

triggered)

3 = standby power save on (turn off all

peripheral devices except network
switch)

4 = network standby power save on

(turn off network switch)

1 = All
2 = Amplified audio output
3 = Lineout audio output

0 = Play once
1-300 = Play continuously with a

0-299 second delay between
repeats.

Send Play command again with mode

= 0 to stop audio file playback.

0-3, optional, with 0 = least.
Defaults to 0 if not specified.

2 = Input 2
4 = Input 4

0-63 (32 = default)

input rate)

0-255 (default midpoint of 128 trans­lates to the default value in the input
lookup tables)

20PVS 407D • SIS Communication and Control

= Vertical start

X3#

= Status

X3$

= Audio output

X3%

X3^

NOTE: The audio file must be in specific audio format type

supported by the firmware e.g. 8.0 kHz, 16 bit mono PCM format.

X3&

X3*

X3(

X4)

X4!

X4@

X4#

X4$

X4%

X4^

X4&

X10!

volume

= Audio filename Alphanumeric, up to 32 characters (for

= Audible Chime

= LINK slot 1

= LINK slot 2

= VoiceLift VLR 302

relay 1 status

= VoiceLift VLR 302

relay 2 status

= VLR 302 firmware

version with build

= Feedback

suppressor

= Number of

connections

= Relay status

(VLR 102)

= Contact closure

input state (VLR

102)

= VoiceLift status

(VLR 102)

= Default name Combination of model name and last

0-255 (default midpoint of 128 trans­lates to the default value in the input
lookup tables)

0 = Off/disable
1 = On/enable

000 to 100, (-100 dB to 0 dB),
[default 080]

example, “lunchtime”):

• File name must contain

alphanumeric characters.

• Symbols, special characters and

spaces are not allowed except

underscore.

• Valid characters are A-Z, a-z, 0-9

and _ (underscore).

• The file name can start with a

number or underscore.

• It cannot end with an underscore.

0 =Off/disable
1 = On/enable (default)
E25 = Device not present/ detected

0 =LINK slot 1 is not paired to a
microphone or pairing fails
1 = LINK slot 1 is paired microphone
9 = Microphone is on/ connected or
LINK slots are occupied and
cannot pair.

0 =LINK slot 2 is not paired to a
microphone or pairing fails
1 = LINK slot 2 is paired
9 = Microphone is on/connected or
LINK slots are occupied and
cannot pair.

0 = Off
1 = On

0 = Off
1 = On

Example response: 1.00.0042]

0 =Off/disable (default)

1 = On/enable
E25 = Device not present/ detected

Number of open connections

0 = Off
1 = On

0 = Open
1 = Closed

0 = No carrier/microphone is off
1 = Channel A or C
2 = Channel B or D
3 = Channels A or C and B or D

3 hex pairs of MAC address
(for example PVS-407D-07-4B-E9)

= Verbose mode

X10@

NOTE: If tagged responses are enabled, all read commands

0 = Clear/none;
1 = Verbose mode
2 = Tagged responses for queries
3 = Verbose mode, tagged responses

for queries

return the constant string + the data, like setting the value
does. For example:
command: E CN } response: Ipn • X10^]

= Baud rate

X10#

= Hardware (MAC)

X10$

X10%

X10^

X10&

X10*

NOTE: A user password cannot be assigned if an admin

address

= Unit name Text string up to 24 characters drawn

= Date and time Set local date and time format (MM/

= On/Off status 0=off/disable; 1=on/enable

= Password Password: maximum length is 12

0 = 9600 (Default)
1 = 19200
2 = 38400
3 = 115200

(00-05-A6-xx-xx-xx)

from the alphabet (A-Z), digits (0-9),
and hyphen (-). No blank or space
characters are permitted as part of a
name. No distinction is made between
upper and lower case. The first char­acter must be an alpha character. The
last character must not be a hyphen.

DD/YY-HH:MM:SS) for example,
06/21/15-10:54:00.

characters. All human-readable
characters are permitted except “/”,
“\”, “|”, “ “, and “*”. Passwords are
case-sensitive and cannot be a single
space.

password does not exist and the switcher returns the error
code “E14”. If admin password gets cleared, then user
password is also removed.

= IP address

X10(

X11)

X11!

X11@

X11#

(xxx.xxx.xxx.
xxx)

= Subnet mask

(xxx.xxx.xxx.
xxx)

= Gateway address

(xxx.xxx.xxx.

xxx)

= GMT offset Greenwich Mean Time (GMT) offset

= Prefix (subnet

mask bits)

Leading zeros in each of 4 fields are
optional in setting values, and are
suppressed in returned values.
Factory default IP address:

192.168.254.254

Leading zeros in each of 4 fields are
optional in setting values, and are
suppressed in returned values.

Default subnet mask: 255.255.0.0

Leading zeros in each of 4 fields are
optional in setting values, and are
suppressed in returned values.

Default gateway address: 0.0.0.0

value (-12:00 to 14:00).
This represents hours and minutes
(hh:mm) offset from GMT.

Subnet 255.255.0.0 is represented
as a prefix value by /16.

21PVS 407D • SIS Communication and Control

SIS X1* variables for EDID resolution/refresh rate combination (where X1* = 1 through 62)

Analog Digital

Resolution Refresh

(Hz)

800x600 60 PC VGA N/A 1 800x600 60 PC HDMI 2-ch 33

1024x768 60 PC VGA N/A 2 1024x768 60 PC HDMI 2-ch 34

1280x720

1280x768 60 PC VGA N/A 4 1280x800 60 PC HDMI 2-ch 36

1280x800 60 PC VGA N/A 5 1280x1024 60 PC HDMI 2-ch 37

1280x1024 60 PC VGA N/A 6 1360x768 60 PC HDMI 2-ch 38

1360x768 60 PC VGA N/A 7 1366x768 60 PC HDMI 2-ch 39

1366x768 60 PC VGA N/A 8 1400x1050 60 PC HDMI 2-ch 40

1400x1050 60 PC VGA N/A 9 1440x900 60 PC HDMI 2-ch 41

1440x900 60 PC VGA N/A 10 1600x900 60 PC HDMI 2-ch 42

1600x900 60 PC VGA N/A 11 1600x1200 60 PC HDMI 2-ch 43

1600x1200 60 PC VGA N/A 12 1680x1050 60 PC HDMI 2-ch 44

1680x1050 60 PC VGA N/A 13 1920x1200 60 PC HDMI 2-Ch 45

1920x1080 60 PC VGA N/A

1920x1200 60 PC VGA N/A 15 480 60 HDTV HDMI 2-Ch 47

2048x1080 60 PC VGA N/A 16 576p 50 HDTV HDMI 2-Ch 48

800x600 60 PC DVI N/A 17 720p 50 HDTV HDMI 2-Ch 49

1024x768 60 PC DVI N/A 18

1280x720 60 PC DVI N/A 19 1080i 50 HDTV HDMI 2-Ch 51

1280x768 60 PC DVI N/A 20 1080i 60 HDTV HDMI 2-Ch 52

1280x800 60 PC DVI N/A 21 1080p 50/25 HDTV HDMI 2-Ch 53

1280x1024 60 PC DVI N/A 22 1080p 50 HDTV HDMI 2-Ch 54

1360x768 60 PC DVI N/A 23 1080p 60/24 HDTV HDMI 2-Ch 55

1366x768 60 PC DVI N/A 24

1400x1050 60 PC DVI N/A 25 4K/UHD 30 HDTV HDMI 2-Ch 62

1440x900 60 PC DVI N/A 26 Output 1 (Automatic mode) 57

1600x900 60 PC DVI N/A 27 User loaded slot 1 58

1600x1200 60 PC DVI N/A 28 User loaded slot 2 59

1680x1050 60 PC DVI N/A 29 User loaded slot 3 60

1920x1080 60 PC DVI N/A 30 User loaded slot 4 61

1920x1200 60 PC DVI N/A 31

2048x1080 60 PC DVI N/A 32

a

Default analog EDID for Firmware version 3.00 or below

b

Default analog EDID for Firmware version 4.00 or below

60 PC VGA N/A

Rate
Type

Video

Format

Audio

Format

X1*

3

14

Resolution Refresh

(Hz)

a

1280x768 60 PC HDMI 2-ch 35

b

2048x1080 60 PC HDMI 2-Ch 46

720p 60 HDTV HDMI 2-Ch

1080p 60 HDTV HDMI 2-Ch

x Default digital EDID for Firmware version 2.02 or below

y

Default digital EDID for Firmware version 3.00 or above

Rate
Type

Video

Format

Audio

Format

X1*

50

56

x

y

NOTE: PVS 407D must have firmware version 2.00 or greater for 4K/UHD

support on all HDMI inputs.

PVS 407D • SIS Communication and Control

22

Command and Response Tables

Command ASCII Command

(host to switcher)

Response
(switcher to host)

Additional Description

Input selection

Select an input

View current input

X!! Chn X!] Select video and audio from input X!.

!

Verbose mode 2/3

X!]

Chn X!]

View current input.

Video mute (output)

Disable TMDS clock

Unmute output video

View output video mute status

KEY: X! = Input selection 1-7

X@ = Status 0 = Off/disable/unmute (default for active program, VoiceLift, and Aux)

1 = On/enable/mute (default for embedded HDMI audio out)

1B

0B

B

Verbose mode 2/3

Vmt1 ]

Vmt0]

X@]

Vmt X@]

Disable TMDS clock.

Unmute the output.

View the mute status on output.

Audio mute (output)

NOTES:

• The 1Z command mutes the embedded audio on the HDMI, line out, and amplifier outputs.

• If output audio mute is on and input is switched or volume is changed, the switcher is unmuted automatically and sends out the unmute

response.

• Audio file playback is excluded from the Z mute command and cannot be muted.

Mute output audio

Unmute output audio

View output audio mute status

1Z Amt1]

0Z Amt0]

Z

Verbose mode 2/3

X@]

Amt X@]

Turn audio mute on.

Turn audio mute off.

View audio mute status.

Input mute control

Set input audio mute

View input audio mute status

NOTE: If active program is muted and input is switched or volume is changed, the program audio is unmuted automatically and sends out the

unmute response.

KEY: X@ = Status 0 = Off/disable/unmute (default for active program, VoiceLift, and Aux)

1 = On/enable/mute (default for embedded HDMI audio out)

X$ = Audio input selection 1 = Active program (post switch) 8 = VoiceLift

9 = Aux 10 = Embedded HDMI audio out

E X$ *X@IMUT} ImutX$* X@] Set mute control to X$.

E X$ IMUT}

Verbose mode 2/3

X@]

ImutX$ * X@]

View the audio input mute status.
Default is X@ = 0, unmuted.

Output volume

Set specific volume

Increment +V

Decrement -V

View volume V

X3% V VolX3%]

Verbose mode 2/3

Vol X3%]

Vol X3%]

X3%]

Vol X3%]

Set volume to X3%.

Increase volume.

Decrease volume.

View current volume setting.

NOTE: X3% = Audio output volume 000 to 100, (-100 dB to 0 dB), [default 080]

23PVS 407D • SIS Communication and Control

Command ASCII Command

(host to switcher)

Response
(switcher to host)

Front panel lockout mode (executive mode)

Enable locked mode

Disable locked mode

View status

KEY: X3$ = Status 0 = Off/disabled (default) 1 = On/enabled

1X Exe1]

0X Exe0]

X

X3$]

Power save mode

Disable power save

Enable auto power save

Force auto power save on

Force standby power save on

Force network standby power
save on

View setting

E0 PSAV} PsavX2)]

E1 PSAV} PsavX2)]

E2 PSAV} PsavX2)]

E3 PSAV} PsavX2)]

E4 PSAV}

E PSAV}

Verbose mode 2/3

PsavX2)]

X2)]

PsavX2)]

Additional Description

Lock the entire front panel.

Unlock the front panel.

View the lock mode.

Turns off power save mode, sets timer
to zero (default).

Timer starts count but is not triggered.
Switcher enters auto power save mode
if there is no active AV signal for 25
minutes.

Turns on auto power save mode.

Turns on standby power mode.

Turns on standby power mode
(network switch off).

View power save status.

KEY: X2) = Power save mode 0 = auto power save and standby power mode off (power save off) (default)

1 = set auto power save timer running, but not triggered
2 = auto power save on (timer triggered)
3 = standby power save on (turn off peripheral devices except network switch)
4 = network standby power save on (turn off network switch)

Device Information Requests

View fan status

View switchable Signal,
Normal, and Peak status

View VoiceLift receiver Mic
input Signal, Normal, and
Peak status

View Aux input Signal, Normal,
and Peak status

KEY: X3$ = Status 0 = Off/disable 1 = On/enable

21S

Verbose mode 2/3

1S

Verbose mode 2/3

4S

Verbose mode 2/3

5S

Verbose mode 2/3

X3$]

Sts21* X3$]

Sig X3$•Norm X3$•Clp X3$]

Sts01*Sig X3$•
Norm X3$•Clp X3$]

Sig X3$•Norm X3$•Clp X3$]

Sts04*Sig X3$•
Norm X3$•Clp X3$]

Sig X3$•Norm X3$•Clp X3$]

Sts05*Sig X3$•
NormX3$•ClpX3$]

View status of internal fan.

View switchable audio Signal, Normal,
and Peak status.

View VoiceLift receiver Mic input Signal,
Normal, and Peak status.

View Aux input audio Signal, Normal,
and Peak status.

24PVS 407D • SIS Communication and Control

Command ASCII Command

(host to switcher)

View video signal presence

View detected audio format

KEY: X^ = Video inputs Inputs 1-6 only

X& = Video signal status 0 = Video/TMDS signal not detected 2 = Unknown

1 = Video/TMDS signal detected

X* = Audio format 0 = Analog 1 = Digital

ELS}

Verbose mode 2/3

E40 STAT}

Verbose mode 2/3

Response
(switcher to host)

X&•X&•X&•X&•X&•X&]

Sig X&•X&•X&•X&•X&•X&]

X*]

40Stat•X^* X*]

Additional Description

View which input video signals are
present for inputs (L-R, Inputs 1-6).

View detected audio input format for
selected input.

View PVT wallplate type

Query both LINK statuses

View audio mute to DSP 40S

View paging sensor status

KEY: X# = PVT wallplate type 0 = No PVT wallplate detected 2 = PVT HDMI RGB wallplate detected

1 = PVT HDMI wallplate detected 3 = PVT HD RGB wallplate detected

X( = Audio mute to DSP 0 = Audio unmuted 1 = Audio muted

X3$ = Status 0 = Off/disable 1 = On/enable

EDID Minder (VGA and HDMI)

Assign EDID to input

View assigned EDID

Save display EDID to custom
slot

View/read EDID in Hex format

View EDID native resolution

Import EDID to user slot

Upload file to unit

Export EDID file

Send file from unit to PC

35I

38I

Verbose mode 2/3

PVTplateX#•X#]

X3$•X3$]

Inf38*X3$•X3$]

X(]

Verbose mode 2/3

42S

Verbose mode 2/3

Sts40*X(]

X3$]

Sts42*X3$]

EA X^*X1* EDID} EdidA X^ * X1*] Assign EDID X1* to input X^.

E A X^ EDID} X1*] View the EDID for input X^.

E S X1* EDID} EdidS X1*] Save output EDID to X1*

ER X^ EDID} X1#]

E N X^EDID} X1$]

Verbose mode 2/3

E I X1*,

<lename>EDID}

E+ UFsize,

<lename>}

E E X1*,

<lename>EDID}

E<lename>SF}

EdidN X1$]

EdidI X1*]

Upl]

EdidE X1*]

le data(128 or 256 bytes) Send <lename> from unit to PC.

Identify wallplate type;
PVT (plate 1)•(plate 2).

Query LINK;
PVT In (port 1)•(port 2).

Unmutes when 2-Chn PCM is available
only. Mutes when other formats are
available.

View the priority paging sensor status.

(58-61).

View the EDID in Hex format.

View the EDID native resolution for
input X^ (for example: 1080x768).

Import from <lename> to specified
user slot.

(X1* = 58-61).

Upload file from PC to <lename>,
(where size = 128 or 256).

Export EDID from specified
EDID slot X1* to <lename>.

25PVS 407D • SIS Communication and Control

Command ASCII Command

(host to switcher)

KEY: X^ = Video inputs Inputs 1-6 only

X1# = EDID in Hex format 128 or 256 Byte EDID raw HEX (text form)

X1$ = Native resolution Native resolution and refresh rate from selected EDID

X1* = DDC value (EDID emulation or output rate) (1-62), see SIS variables table on page 22

Response
(switcher to host)

Additional Description

HDCP status

View input HDCP

EI X^ HDCP}

Verbose mode 2/3

X1)]

HdcpI X^ * X1)]

View the HDCP status on input X^.

View output HDCP

View HDCP status for all
HDMI inputs

KEY: X^ = Video inputs 1-6 only
X1) = Input HDCP status 0 = No video source detected

1 = Video detected without HDCP (incoming video is not encrypted)
2 = Video detected with HDCP (incoming video is encrypted)

X1@ = Output HDCP status 0 = No active sink detected 2 = HDCP sink detected, output not encrypted

(see page 20 for full details) 1 = Non-HDCP sink detected 3 = HDCP sink detected, output encrypted

E O HDCP}

Verbose mode 2/3

X1@]

HdcpO X1@]

E I HDCP} X1) •X1) •X1) •X1) •X1)

•X1)]

Verbose mode 2/3

HdcpIX1)•X1)•X1)•X1)

•X1)•X1)]

View the HDCP status on output.

View the HDCP status on inputs 1-6.

HDCP authorized setting (valid for HDMI inputs only, to allow or block HDCP input signals)

Enable HDCP encryption

Disable HDCP encryption

View HDCP encryption status

KEY: X^ = Video inputs 1-6 only
X1! = HDMI input HDCP Authorization status 0 = Block HDCP encryption

1 = Allow HDCP encryption (default)

E E X^ *1 HDCP} HdcpE X^ *1]

E E X^ * 0HDCP} HdcpE X^*0]

E E X^ HDCP} X1!]

Enable HDCP encryption support for
input X^ (default).

Disable HDCP encryption support for
input X^.

View HDCP encryption support setting
for input X^.

HDMI Output Sync mode

Set output sync mode

View output sync mode

KEY: X1% = HDMI output sync mode 0 = Disable output sync (default)

1 = Enable output sync

E M X1% SSAV} SsavM X1%] Set HDMI output sync mode to X1%.

E M SSAV}

Verbose mode 2/3

X1%]

SsavM X1%]

View HDMI output sync mode.

26PVS 407D • SIS Communication and Control

Command ASCII Command

(host to switcher)

Response
(switcher to host)

Additional Description

Play audio file

NOTES:

• This command responds with an E28 error (file not found) if the alphanumeric audio file does not exist.

• This command responds with an E22 error (busy) if the audio file is not played due to low priority.

• Only one audio file is played at a time. The firmware cannot play audio file 1 on lineout audio output and then start audio file 2 on amplified

audio output until lineout audio output finishes audio file 1.

• Firmware sends out a “Play99” unsolicited response after an audio file is finished playing (after the file playing duration).

Play an audio file

Stop (abort) playback

View play status

E X2% *X3^* X2^ *
X2* PLAY}

E0 PLAY}

E PLAY}

PlayX2%* X3^ *X2^* X2*]
PLAY99]

Play0]

0] or

X2%*X3^*X2^*X2*]

KEY: X2% = Output port to play back audio 1 = All

2 = Amplified audio output
3 = Lineout audio output

X2^ = Audio file playback mode 0 = Play once (or use to stop audio file playback).

1-300 = Play continuously (with a 0-299 second delay between repeats).

X2* = Audio priority level 0-3, optional, 0 = least. Defaults to 0 if not specified

X3^ = Audio filename Alphanumeric filename (see page 21 for details)

Picture adjustment (PVT HD RGB and PVT HDMI RGB, inputs 2 and 4 only)

Set pixel phase value

Increment pixel phase value

Decrement pixel phase value

View pixel phase value

Set total pixel value

Increment total pixel value

EX2( * X3) PHAS} Phas X2( *X3)] Set pixel phase X3) for X2(.

EX2( + PHAS} Phas X2( * X3)] Increase pixel phase to X3) for X2(.

EX2( -PHAS} Phas X2( * X3)] Decrease pixel phase to X3) for X2(.

EX2( PHAS} X3)] View pixel phase X3) for X2(.

Verbose mode 2/3

Phas X2( * X3)]

EX2( * X3! TPIX} Tpix X2( *X3!] Set total pixels X3! for X2(.

EX2( +TPIX} Tpix X2( * X3!] Increase total pixels to X3! for X2(.

Start audio file playback.
Unsolicited response (see Note above).

Stop audio file playback.

Audio not playing.
Audio currently playing.

Decrement total pixel value

View total pixel value

KEY: X2( = PVT HD RGB or PVT HDMI RGB wallplate inputs (2 and 4 only) 2 = Input 2

4 = Input 4

X3) = Pixel phase 0-63 (32 = default)

X3! = Total pixels ±255 of the default value

Set horizontal start value

Increment horizontal start
value

Decrement horizontal start
value

EX2(-TPIX} Tpix X2( * X3!] Decrease total pixels to X3! for X2(.

E X2( TPIX} X3!] View total pixels X3! for X2(.

Verbose mode 2/3

Tpix X2( * X3!]

E X2(*X3@ HSRT} Hsrt X2(* X3@] Set horizontal start at X3@ for X2(.

E X2(+HSRT} Hsrt X2( * X3@]

EX2(-HSRT} HsrtX2(*X3@] Decrease horizontal start to X3@ for

Increase horizontal start to

X3@ for X2(.

X2(.

27PVS 407D • SIS Communication and Control

Command ASCII Command

(host to switcher)

View horizontal start value

EX2( HSRT} X3@] View horizontal start X3@ for X2(.

Response
(switcher to host)

Additional Description

Set vertical start value

Increment vertical start value

Verbose mode 2/3

EX2(*X3# VSRT} Vsrt X2(*X3#] Set vertical start at X3# for X2(.

EX2(+VSRT} Vsrt X2(*X3#]

Hsrt X2(*X3@]

Increase vertical start to

X3# for X2(.

Decrement vertical start value

EX2(-VSRT} Vsrt X2(*X3#]

Decrease vertical start to

X3# for X2(.

View vertical start value

KEY: X2( = PVT HD RGB or PVT HDMI RGB wallplate inputs (2 and 4 only) 2 = Input 2 4 = Input 4

X3@ = Horizontal start 0-255 (default = 128)

X3# = Vertical start 0-255 (default = 128)

VoiceLift – VLR 302 and VLR 102

Request VoiceLift status
information (VLR 302)

View VoiceLift status
(VLR 102)

EX2( VSRT} X3#] View vertical start X3# for X2(.

Verbose mode 2/3

34I

VsrtX2(*X3#]

Rly1X4)•Rly2 X4!•Pair X3*

View information on VoiceLift status.

X3(•VerX4@]

Device is not present.

Device is not present.

View information on VoiceLift status.
Device is not present.

Device is not present.

Verbose mode 2/3

34I

Verbose mode 2/3

or E25]
Inf34*Rly1X4)•Rly2X4!•

PairX3* X3(•Ver X4@]
or Inf34*E25]

X4%•X4^•X4&]

or E25]
Inf34*X4%•X4^•X4&]

or Inf34*E25]

NOTES:

• Returns E25 (device not present) when VoiceLift receiver is not detected/ present.

Example A: Rly11 Rly20 Pair11 Ver1.00.0002. Example B: Inf34* Rly11 Rly20 Pair11 Ver1.00.0002

• Switcher sends out the unsolicited responses (with tag) via Ethernet/USB/RS-232 whenever there is any state change on the VoiceLift

receiver.

KEY: X3* = LINK slot 1 0 = LINK slot 1 is not paired or pairing fails.

1 = LINK slot 1 is paired to a microphone.
9 = Microphone is on/ connected or LINK slots are occupied and cannot pair.

X3( = LINK slot 2 0 = LINK slot 2 is not paired or pairing fails.
1 = LINK slot 2 is paired to a microphone.
9 = Microphone is on/ connected or LINK slots are occupied and cannot pair.

X4) = Relay 1 0 = Off 1 = On

X4! = Relay 2 0 = Off 1 = On

X4@ = Firmware Version Firmware version info with build. Example response: 1.00.0042

X4% = Relay 0 = Off 1 = On

X4^ = Contact closure input state 0 = Open 1 = Closed

X4& = VoiceLift microphone status 0 = No carrier/ microphone is off 2 = Channel B or D

1 = Channel A or C 3 = Channels A or C and B or D]

28PVS 407D • SIS Communication and Control

Command ASCII Command

(host to switcher)

Response
(switcher to host)

Additional Description

VoiceLift Pro Microphone Usage

View microphone usage
(hours)

Reset microphone usage

NOTES:

• Maximum hours with five digits from 00000 to 99999 values. Maximum minutes with two digits from 00 to 59 values (ex. 12345:15).

• Value is capped at 99999:59 and remains until it is reset.

• Returns E25 (device not present) when VoiceLift receiver is not detected/ present.

EUSAG}

Verbose mode 2/3

E 0 USAG}

HHHHH:MM]
or E25]
or E14]

Usag HHHHH:MM]
or Usag*E25]
or Usag*E14]

Usag00000:00]
or Usag*E25]
or Usag*E14]

HHHHH:MM = hours: minutes
Device is not present.
VLR 102 detected, expected VLR 302.

Reset usage to zero.
Device is not present.
VLR 102 detected, expected VLR 302.

VoiceLift Pro Microphone Pairing

Initiate pairing

E1PAIR} Pair1]

Pair X3* X3(]

or Pair*E25]
or Pair*E14]

Default is On.
Unsolicited response is sent out when
one of the LINK slots is successfully
paired or pairing fails after 30 second
timeout (for example Pair10).
Only one microphone can be paired at
a time.
Device is not present.
VLR 102 detected, expected VLR 302.

NOTE: When both LINK slots are occupied, user/ PCS must clear the existing pairing first (0 PAIR) prior to initiate pairing (1 PAIR) otherwise

firmware sends out Pair99 response indicating both LINK slots are already occupied.

Clear pairing

E0 PAIR} Pair0]

Pair00]

or Pair*E25]
or Pair*E14]

View pairing

NOTES:

• Example A: Pair99 unsolicited response is sent out when the VLR 302 receiver is unable to enter pairing mode due to an already paired

microphone is On and connected, or both LINK slots are already occupied.

• Example B: Pair11 response indicates that microphones are paired to both LINK slots 1 and 2. User must clear the pairing first (0 PAIR) prior

to initiate pairing (1 PAIR) to pair new microphone otherwise firmware sends out Pair99 (see above).

KEY: X3* = LINK slot 1 0 = LINK slot 1 is not paired or pairing fails.

1 = LINK slot 1 is paired to a microphone.
9 = Microphone is on/ connected or LINK slots are occupied and cannot pair.

X3( = LINK slot 2 0 = LINK slot 2 is not paired or pairing fails.
1 = LINK slot 2 is paired to a microphone.
9 = Microphone is on/ connected or LINK slots are occupied and cannot pair.

EPAIR}

Verbose mode 2/3

X3* X3(]

or E25]
or E14]

Pair X3* X3(]
or Pair*E25]
or Pair*E14]

Remove all pairing.
Unsolicited response sent after the
Pair0 response that previous pairing
has been successfully cleared.
Device is not present.
VLR 102 detected, expected VLR 302.

Indicates whether microphones are
paired to each LINK slot.
Device is not present.
VLR 102 detected, expected VLR 302.

29PVS 407D • SIS Communication and Control

Command ASCII Command

(host to switcher)

Response
(switcher to host)

VoiceLift Pro Chime Setting

Set audible chime

View audible chime

KEY: X3& = Audible Chime 0 = Off/disable

1 = On/enable (default)
E25 = Device not present/detected

EX3& CHIM}

ECHIM}

Verbose mode 2/3

Chim X3&]
or Chim*E25]
or Chim*E14]

X3&]

or E25]
or E14]

Chim X3&]
or Chim*E25]
or Chim*E14]

VoiceLift Pro Reset

NOTE: VLR 302 receiver reboots itself after reset is complete.

Additional Description

Default is On.
Device is not present.
VLR 102 detected, expected VLR 302.

View audible chime status.
Device is not present.
VLR 102 detected, expected VLR 302.

Absolute System Reset, but
retains microphone pairing

Absolute System Reset

NOTE: This reset is same as first reset, except microphone pairing is cleared.

Reboot Device

VVoiceLift Pro Feedback Supressor

Set feedback suppressor

View feedback suppressor

KEY: X4# = Feedback suppressor 0 = Off/disable (Default)

1 = On/enable
E25 = Device not present/detected

E v1*0RSTD}

Ev1*1RSTD}

Ev1*9RSTD}

EX4# FSEN}

EFSEN}

Verbose mode 2/3

Rstd•v1*0]
or Rstd*E25]
or Rstd*E14]

Rstd•v1*1]
or Rstd*E25]
or Rstd*E14]

Rstd•v1*9]
or Rstd*E25]
or Rstd*E14]

Fsen X4#]
or E25]
or E14]

X4#]

or Fsen*E25]
or Fsen*E14]

FsenX4#]
or Fsen*E25]
or Fsen*E14]

Reset the system, but keep pairing.
Device is not present.
VLR 102 detected, expected VLR 302.

Reset to factory default.
Device is not present.
VLR 102 detected, expected VLR 302.

Device reboot
Device is not present.
VLR 102 detected, expected VLR 302.

Default is Off.
Device is not present.
VLR 102 detected, expected VLR 302.

View feedback suppressor status.
Device is not present.
VLR 102 detected, expected VLR 302.

Special Function Commands

Set Line out mode

Set Line out to variable

Set Line out to fixed

View Line out mode

55*1#

55*2#

55#

LineOut*1]

LineOut*2]

LineOut*X]

Where 1 = variable (default).

Where 2 = fixed.

Where X = 1 (variable, default),
or 2 (fixed).

30PVS 407D • SIS Communication and Control

Command ASCII Command

(host to switcher)

Set audio output mode

Set audio output mode to dual
mono

Set audio output mode to
stereo

View audio output mode

18*1#

18*2#

18#

Paging Sensor hold time

Set Paging Sensor hold time

View Paging Sensor hold time

75*X#

75#

Paging Sensor sensitivity

Set Paging Sensor sensitivity

View sensitivity

83*X#

83#

RS-232 Serial port parameters

Configure RS-232 seral port
parameters

View RS-232 seral port
parameters

EX10# CP} Ccp X10#]

ECP}

Verbose mode 2/3

Response
(switcher to host)

PreAmpMod*1]

PreAmpMod*2]

PreAmpMod*X]

PageDly*X]

PageDly*X]

PageSen*X]

PageSen*X]

X10#]

Ccp X10#]

Additional Description

Where 1 = dual mono (default).

Where 2 = stereo.

Where X = 1 (dual mono, default) or 2
(stereo).

X = paging hold time in seconds, in 1
second steps.
0 = 0 second (disabled),
1 = 1.0, 2 = 2.0, ...
8 = 8.0 seconds; default is 3.0
seconds.

Where X = 0-100 (paging sensor
sensitivity range); default = 50.

Set the baud rate for the RS-232 port.

Query the baud rate for the
RS-232 port.

KEY: X10# = Baud rate 0 = 9600 (Default) 2 = 38400

1 = 19200 3 = 115200

Information request

Request A/V input number

I

Vid

KEY: X! = Input selection 1-7

Query model name

Query model description

Query system-memory usage

Query user-memory usage 4I

Query firmware version Q

Query full firmware version *Q

1I

Verbose mode 2/3

2I

Verbose mode 2/3

3I

Verbose mode 2/3

Verbose mode 2/3

PVS 407D]
Inf01*PVS 407D]

PoleVault Digital
Switcher with Ethernet
Control]
Inf02*PoleVault Digital
Switcher with Ethernet
Control]

# Bytes Used out of #
KBytes]

Inf03*# Bytes Used out of
# KBytes]

# Bytes Used out of #
KBytes]
Inf04*# Bytes Used out of
# KBytes]

x.xx]

x.xx.xxxx]

•X!•

Aud

X!]

•

Reports input number for active video
and audio signals.

Reports model name.

View firmware version.

View full firmware version.

31PVS 407D • SIS Communication and Control

Command ASCII Command

(host to switcher)

Query part number N

Verbose mode 2/3

Response
(switcher to host)

<part number>]
Pno<part number>]

Additional Description

View the part number.

Query VoiceLift firmware
version

Query PVT wallplate 1
firmware version

Query PVT wallplate 2
firmware version

Query VoiceLift Receiver part
number

Query PVT wallplate 1 part
number

Query PVT wallplate 2 part
number

Reset (Zap) command

Reset all device settings
to factory defaults

Absolute system reset,
retain IP

34Q

Verbose mode 2/3

36Q

Verbose mode 2/3

38Q

Verbose mode 2/3

34N

Verbose mode 2/3

36N

Verbose mode 2/3

38N

Verbose mode 2/3

E ZXXX}

E ZY}

x.xx.xxxx]

or E25]

Ver34*x.xx.xxxx]
or Ver34*E25]

x.xx.xxxx]

or E25]

Ver36*x.xx.xxxx]
or Ver36*E25]

x.xx.xxxx]

or E25]

Ver38*x.xx.xxxx]
or Ver38*E25]

60-1637-01]
or 60-938-01]
or E25]

Pno34*<part number>]
or Pno34*E25]

60-1756-03 ]
or 60-1335-13 ]
or 60-1270-13 ]
or E25]

Pno36*<part number>]
or Pno36*E25]

60-1756-03 ]
or 60-1335-13 ]
or 60-1270-13 ]
or E25]

Pno38*<part number>]
or Pno38*E25]

Zpx]

Zpy]

View firmware version.
E25 = device not present

View firmware version.
E25 = device not present

View firmware version.
E25 = device not present

View the part number.

E25 = device not present

60-1756-03 = PVT HD RGB
60-1335-13 = PVT HDMI RGB
60-1270-13 = PVT HDMI
E25 = device not present

60-1756-03 = PVT HD RGB
60-1335-13 = PVT HDMI RGB
60-1270-13 = PVT HDMI
E25 = device not present

E ZXXX command resets all video
and audio settings.

See Note below.

NOTE: This reset is same as ZQQQ except it excludes IP settings such as IP address, subnet mask, gateway IP address, unit name, DHCP

setting, and port mapping (Telnet/Web/direct access) in order to preserve communication with the device. (This reset is recommended after a
firmware update.) Also erases file system and passwords.

Erase all files from flash

(user) memory

NOTE: This reset only removes files created in the user space, and includes those created by the backup/restore functions, software configuration

tools, EDID settings, image captures, user-supplied HTML files, and so forth. Space being used by firmware for internal operations (such as
saving of non-volatile settings) is not removed.

Absolute system reset

NOTE: This command resets all device settings to factory default; however, firmware version remains the same.

E ZFFF}

E ZQQQ}

Zpf]

Zpq]

See Note below.

See Note below.

32PVS 407D • SIS Communication and Control

Command ASCII Command

(host to switcher)

IP system reset

NOTE: This resets only IP settings such as IP address, subnet mask, gateway IP address, unit name, DHCP setting and port mapping (telnet/

web/direct access) back to factory defaults.

IP Setup Commands

E 1ZQQQ}

Response
(switcher to host)

Zpq1]

Additional Description

See Note below.

Set verbose mode

View verbose mode

Set unit name

Set unit name to factory
default

View unit name

Set date and time

View date and time

View GMT offset

KEY: X10! = Default name Combination of model name and last 3 hex pairs of MAC address (for example PVS-407D-07-4B-E9).

X10@ = Verbose mode 0 = Clear/none, 1 = Verbose mode, 2 = Tagged responses for queries, 3 = Verbose mode and tagged

(where additional information responses is provided in response to a query)

X10% = Unit name Text string up to 24 characters drawn from the alphabet (A-Z), digits (0-9), minus sign/hyphen (-).

No blank or space characters are permitted.

X10^ = Date and time Set local date and time format (MM/DD/YY-HH:MM:SS).

X11@ = GMT offset Greenwich Mean Time (GMT) offset value (-12:00 to 14:00).

This represent hours and minutes (hh:mm) offset from GMT.

E24 - Privilege violation

Set time zone

View time zone

List time zones

Set DHCP on

Set DHCP off

View DHCP mode

Set IP address

Read IP address

24

24

24

24

24

24

24

E X10@ CV} Vrb X10@]

E CV} X10@]

E X10% CN} Ipn•X10%] Set the device name to X10%.

E

CN} Ipn

•

X10!]

•

E CN} X10%]

E X10^CT} Ipt•X10^] Set the date and time to X10^.

ECT} X10^]

ECZ} X11@]

E<zonename>

*TZON}

ETZON}

E*TZON}

Tzon•<zonename>
*<description>]

<zonename>
*<description>]

<zonename>
*<description>]

...<zonename>
*<description>]]

E1DH} Idh1]

E 0DH} Idh0]

E DH} X10&]

E X10(CI} Ipi•X10(] Set the IP address to X10(.

ECI} X10(]

Enable or disable verbose mode and
tagged responses.

View the verbose mode.

Reset the device name to the factory
default.

View the device name.

View the device date and time.

View the GMT offset.

Set the time zone.

View the current time zone.

Lists all the time zones.

Turn on DHCP.

Turn off DHCP (default).

View the DHCP setting.

View the current IP address.

KEY: X10& = On/Off status 0=off/disable; 1=on/enable

X10( = IP address xxx.xxx.xxx.xxx (192.168.254.254 = default)

33PVS 407D • SIS Communication and Control

Command ASCII Command

(host to switcher)

Set subnet mask

View subnet mask

Set gateway IP address

View gateway IP address

Reboot system

Reboot network

NOTE: Changes made to any TCP/IP settings do not take effect until the reboot network command, E 2BOOT is issued.

KEY: X10& = On/Off status 0=off/disable; 1=on/enable

X10( = IP address xxx.xxx.xxx.xxx (192.168.254.254 = default)

X11) = Subnet address xxx.xxx.xxx.xxx (255.255.0.0 = default)

X11! = Gateway address xxx.xxx.xxx.xxx (0.0.0.0 = default)

E24 - Privilege violation

Set IP, Subnet, and Gateway (all at once)

NOTE: Setting any values with the CISG command changes DHCP from on to off (default). Settings take place immediately without the need for

24

E X11)CS} Ips•X11)] Set the subnet mask to X11).

E CS} X11)]

24

E X11!CG} Ipg•X11!] Set gateway address to X11!.

E CG} X11!]

E1BOOT} Boot1]

E 2BOOT} Boot2]

Response
(switcher to host)

Additional Description

View the subnet mask setting.

View the gateway IP address.

Restarts the system after a firmware
upgrade (required).

Restarts network (see Note below).

E 2BOOT.

Set IP

Set IP/subnet
or

Set IP/subnet

Set IP/subnet/Gateway
or

Set IP/subnet/Gateway

E1* X10( CISG} Cisg

E1* X10( * X11)

CISG}

E1* X10(/X11#

CISG}

E1* X10(* X11) *

Cisg•1*X10(/ X11# *X11!]

Cisg•1*X10(/ X11# *X11!]

Cisg•1*X10(/ X11# * X11!]

X11!CISG}

E1* X10( /X11# *

Cisg•1*X10(/X11#* X11!]

1*X10(/ X11# *X11!]

•

1= NIC number.

X11!CISG}

View IP/subnet/Gateway (all)

KEY: X10( = IP address xxx.xxx.xxx.xxx (192.168.254.254 = default)

X11) = Subnet address xxx.xxx.xxx.xxx (255.255.0.0 = default)

X11! = Gateway address xxx.xxx.xxx.xxx (0.0.0.0 = default)

X11# = Prefix (subnet mask bits) Subnet 255.255.0.0 is represented as a prefix value by /16.

Read MAC address

View number of Ethernet
connections

KEY: X4$ = Number of open connections

X10$ = Hardware MAC address (00-05-A6-xx-xx-xx)

E1CISG} X10( /X11#* X11!]

ECH}

Verbose mode 2/3

X10$]

Iph

X10$]

•

ECC} X4$]

00-05-A6-xx-xx-xx

View the number of open connections.

34PVS 407D • SIS Communication and Control

Command ASCII Command

(host to switcher)

Passwords

Response
(switcher to host)

Additional Description

Set administrator password

E X10* CA} Ipa•X10*]

Set the administrator password to

X10*.

Read administrator password

NOTE: Reading password: RS-232 and IP connections responds with 4 asterisks (****) if password exists and empty if not, instead of the actual

password.

Reset (clear) administrator
password

Set user password

Read user password

Reset (clear) user password

KEY: X10* = Password • Need to be logged in as administrator to perform these tasks.

• Maximum length is 12 characters.

• All human-readable characters are permitted except “/”, “\”, “|”, “ “, and “*”.

• Passwords are case-sensitive and cannot be a single space.

• User password cannot be assigned if no admin password exists, (returns E14).

• If admin password gets cleared, then user password is removed too.

E CA} X10*]

E

CA} Ipa

•

]

•

E X10*CU} Ipu•X10*] Set the user password to X10*.

E X10*CU} X10*]

E

CU} Ipu

•

]

•

View whether the administrator
password exists (see Note below).

Reset (clear) the administrator
password.

View whether the user password exists
(see Note above).

Reset (clear) the user password.

35PVS 407D • SIS Communication and Control

Using the Extron Product Configuration Software

The Extron PVS 407D Product Configuration Software (PCS) offers another way to control
the PVS 407D via USB connection or Ethernet Connection, in addition to using the SIS
commands.

This section describes installation and gives a basic overview of the software.
The topics include:

• Installing the Software

• Starting the PVS 407D Product Configuration Software

• Using PCS — Device Menu

• Using PCS — Panel and Pages

The graphical interface includes the same functions as those on the device front panel
with additional features that are only available through the software.

The Configuration Software is compatible with Windows XP, Windows 7, Windows 8, and
Windows 10. The software program and updates can be downloaded from the Extron
web site (www.extron.com).

The software incorporates an embedded product WebHelp file, accessible from the
Device Menu (see the Using PCS — Device Menu section on page 39 for method).

Installing the Software

The PCS software can be downloaded from the Extron Website and installed onto the
hard drive of a connected PC.

Installation

1. On the Extron website (www.extron.com), select the Download tab. The

Download screen appears.

2. On the Download screen, select Software.

3. Use the “<” and “>” buttons to navigate to PCS. Clicking PCS takes you to the

product page. (If PCS is not shown here, click “P” in the alphabet menu to locate the
software in the list below it.)

4. Click Download. and follow the onscreen instructions.

5. Follow the on-screen instructions to download and install the program on your PC.

PVS 407D • Using Extron Product Configuration Software 36

Starting the PVS 407D Product Configuration Software

1. Locate and click C:\Program Files(x86)\Extron\Extron PCS\EAF.exe.

This opens the PCS program.

Alternatively, if an icon was installed on the desktop, PCS can be started by
double-clicking on the icon. The Device Discovery window opens.

Figure 13. Device Discovery Window

2. Select the desired device either:

a. from the Device Discovery list by scrolling to the desired device, or

b. from the New Configuration File tab, by clicking on the drop-down

arrow. This opens two menu options: New Configuration File and Open
Configuration File.

Figure 14. New or Open Configuration File menu

Choose either New Configuration File or Open Configuration File.

PVS 407D • Using Extron Product Configuration Software 37

New Configuration File

From the New Configuration File device selection list, either enter the model
name in the search field and press <Enter>, or scroll down to select the device and click
Configure.

Figure 15. Select the Device from the New Configuration File List.

This opens in offline configuration (emulation mode) and the PVS 407D device input
configuration page appears.

Figure 16. Device Input Configuration Page.

NOTE: The PVS 407D tab (top left) has a gray connection status indicator (circle)

that indicates there is no actual device connected and the software is running in
emulation mode. When an item on a menu screen is grayed out, that item is not
selectable at that time and may only be selectable when in a live (connected) mode.

To configure the emulated device, click the applicable item on the ribbon menu. For menu
details see the applicable sections (Input Configuration, EDID Minder, Audio
Config, and General Settings) within the Help file. See the Using PCS — Device

Menu section on the next page for how to open the Help file.

Any configurations made in emulation mode can be saved and uploaded to a connected
device later (see the Connect to a Device section on page 40, and the Deploy

Configuration to Devices section on page 43, for details).

PVS 407D • Using Extron Product Configuration Software 38

Open Configuration File

From the Open Configuration File window (Open File) (see figure 14 on page 37)
navigate to and select the .extc file previously saved on the connected PC.

Figure 17. Select the Saved Configuration File.

Click Open. This opens in offline configuration (emulation mode) and the PVS 407D device
input configuration screen appears (see figure 16 on previous page).

Using PCS — Device Menu

The product tab has a device menu, accessible by clicking on the drop-down arrow on
the name tab.

Figure 18. Device Menu

The device configuration items available through this menu are:

Commissioning Report — Allows the user to create and save a commissioning report
to aid with troubleshoot device issues.

Save — Saves current configuration file to an existing saved file (.extc file) on the
connected PC.

Save As — Saves current configuration file as a new file on the connected PC.

Connect — Connects to a device (via an existing USB connection, TCP/IP, or Pass-thru

via MLC connection) and configuration becomes live (see Connect to a Device on the
next page for details).

NOTE: If a device is already connected, the Connect option is disabled until the

device is disconnected or the connection times out.

PVS 407D • Using Extron Product Configuration Software 39

Connect and Apply — Connects to a device (via an existing USB connection, TCP/IP, or

Pass-thru via MLC connection) and applies the current PCS configuration.

Deploy Configuration to Device(s) — Connects and deploys current configuration to
multiple devices simultaneously (see Deploy Configuration to Devices for details).

Disconnect — Disconnects from a connected device.

Settings — This opens to two submenus:

• Hardware Settings — Opens the Hardware Settings window that accesses a

read-only Unit Information page and a Device Name option page.

• Communication Settings — Opens the Communication Settings window

that allows the user to change the settings for the TCP/IP connection to the device.

Reset Device — Allows the user to reset the device.

Update Firmware — Opens to two submenus to start the update process for either this

device or multiple devices.

NOTE: If a device is not connected, the Disconnect, Reset, and Update

Firmware options are disabled until the device is connected.

PVS 407D Help File — Opens the device specific Help file. This file opens in a browser
and has an embedded PDF file for printing if desired.

About This Module — Opens an information box with module name, version number,
and compatible devices details.

For details of these menus see the PVS 407D Help file.

Connect to a Device

To connect to the device or re-establish the connection:

1. From the device menu, select Connect.... The Connect dialog box opens.

Figure 19. Connect Dialog Box

PVS 407D • Using Extron Product Configuration Software 40

2. Choose the device from the Device Discovery list (TCP/IP or USB connection)

or select the Pass-Thru tab, depending on the desired connection method. For
devices where the IP address is known, but the device is not listed, select the
TCP/IP tab.

For a USB or TCP/IP connection, select a listed device (see figure 19 on previous
page).

For a Pass-Thru connection:

a. Click the Pass-Thru tab.

b. Enter the IP address of the connected MLC. When checked, the Show

Characters check box allows the user to see the password letters when typed
in.

c. If applicable, enter the password of the connected MLC.

d. Enter the Telnet Port for the connected MLC (default is 23).

e. Enter the Pass-Thru Port number for the connected MLC (default is 2003).

Figure 20. Example Connection via Pass-Thu Option

PVS 407D • Using Extron Product Configuration Software 41

For a device not listed but where the IP address is known:

a. Click the TCP/IP tab.

b. Enter the IP address of the PVS 407D.

c. If applicable, enter the password of the device. When checked, the Show

Characters check box allows the user to see the password letters when typed
in.

d. Enter the Telnet port for the device (default is 23).

Figure 21. Example Connection Using the TCP/IP Option

For all methods, click Connect. The Input Configuration Software window
opens.

Figure 22. Device Configuration Window for a Connected Device

PVS 407D • Using Extron Product Configuration Software 42

Deploy Configuration to Devices

The Deploy Configuration to Devices option allows the user to mass deploy the current
configuration to multiple PVS 407D switchers simultaneously over the network either via
direct connection to the PVS 407D or MLC pass-thru port. In addition it allows the user
to save a list of added devices as a manifest file (.mfst extension). This manifest file can
be imported for later use without the need to manually reenter details for each device (IP,
password and port settings).

The user can connect to a device that is online, or open a new or saved configuration
file and deploy the configuration to a single or multiple devices within a room or in
group of rooms. See step 2 in the “Connect to a Device” section, detailing For a

Pass-thru Connection steps on page 41.

Deployment can be made from an online (live) device configuration, or from an emulation
(offline) device configuration.

For deployment configuration:

1. From the drop-down Device menu, select Deploy Configuration to

Device(s). This opens a Connection Type selection window.

2. Select the appropriate type used, and click OK. This opens the Deploy Options

window.

3. Select the appropriate Deploy Option used, and click OK. This now completes

access to the Deploy Configuration to Device(s) window (see figure 23
on the next page), where a list of existing devices are shown and new ones can be
added and saved for future use.

PVS 407D • Using Extron Product Configuration Software 43

Figure 23. Deploy Configuration to Devices Window

To add devices to the list:

NOTE: The next several figures show the Pass-Thru screen. This occurs when you

select Pass-Thru in the Connection Types dialog box during previous steps.

1. Enter the IP address, password, and where appropriate Telnet and Pass-Thru details

in each field for a desired target device.

2. Click Add. The list is populated with the device details.

3. Repeat steps 1 and 2 for each desired target device.

Figure 24. Deploy Configuration to Device Window Populated

Once the list is completed targets can be selected for deployment. As default, all
manually-added targets are preselected for deployment and have a check mark to the left
of the Device List.

To deploy the configuration to selected target devices:

1. Determine which targets are selected for deployment. Users can uncheck or check

the check box column to select which devices they want to push the configuration to.

2. Click the Deploy button. The deployment begins, and the window initially updates

with the status of the deployment as Deploying or Pending. A progress bar, at top
left, graphs the deployment percentage completed.

PVS 407D • Using Extron Product Configuration Software 44

Figure 25. Deployment in Process

When the deployment run is complete, check boxes for any unsuccessful device
deployments remaining checked (see A and B in the figure below). This allows the user
the re-deploy the configuration again after making any necessary corrections to the device
connection status.

Figure 26. Errors Observed in the Deployment Process

PVS 407D • Using Extron Product Configuration Software 45

NOTES:

• PCS verifies the correct MLC controller (MLC 104 IP Plus or MLC 226 IP series),

the PVS 407D model, Telnet port, pass-thru port and device
administrator password for each device in the list upon deploying the
configuration. PCS does not push the configuration to the device if one of the
above criteria is not valid and this is reflected in the Status column.
The user should click the Edit icon to correct the settings where needed. See
the “Deploy Configuration to Devices” section in the PCS-PVS 407D Help file
embedded in the PCS software for full details.

• In addition if a device is not connected, not powered, or turned off, a

Device not found status is returned.

To stop deployment at any time click Stop (see figure 25 on the previous page).

If a configuration has been successfully deployed to a target, the status is appended as
“Sent.”

Figure 27. A Typical Successful Deployment Process

When deployment is completed click Close. If the list has not been saved, you are
prompted to save the list. See Saving and Opening the List of Target Devices section in
the PCS-PVS 407D Help file embedded in the PCS software for full details.

PVS 407D • Using Extron Product Configuration Software 46

Using PCS — Panel and Pages

The browser screen is set out as two sections: AV Controls on the left, and the options
pages on the right. The AV Controls panel, which can be hidden when not needed,
and the four pages (Input Configuration, EDID Minder, Audio Config,
and General Settings) are used for configuring the PVS 407D.

AV Controls Panel

The AV Controls panel is used to control AV settings such as input selection or muting
video and audio signals. It also displays details about the active input and output.

NOTE: This panel section can be hidden or revealed by

clicking on the section handle (see image at right, 1).

Figure 28. AV Controls Panel

AV input buttons (inputs 1-7)

Click these to select an input as desired. As a new one is selected, the summary within
the panel changes to reflect the new input and output status. Inputs 1-6 are video and
audio inputs. Input 7 is audio only and carries no video signal.

Video and audio mute buttons

Select Video Mute to mute only the video signal. The button turns red when mute is
applied.

Select Audio Mute to mute only the audio. The button turns red when mute is applied.

To unmute any signal, click the appropriate button. The button reverts to the default color,
indicating the signal has been unmuted.

PVS 407D • Using Extron Product Configuration Software 47

Configuration Pages

NOTE: Click any icon on the global navigation bar to access the associated page.

The configuration page options are:

• Input Configuration

• EDID Minder

• Audio Configuration

• VLR 302 Configuration

• General Settings

Figure 29. Global Navigation Bar

Input Configuration Page

Click this button to open to this page.

Input Configuration panel

The Input Configuration panel consists of fields for each of the inputs. These
include; input number video format, HDCP Status, HDCP Authorized,
and EDID assignment. Only HDCP Authorized is configurable.

Figure 30. Input Configuration Panel

Video Format

For inputs 2 and 4, HDMI or RGB are the available signal types.

For inputs 1, 3, 5 and 6, HDMI is the only available signal type.

HDCP Status

This shows the HDCP signal status for the digital inputs (1-6) only.

HDCP Authorized

Select the HDCP Authorized check box for inputs 1-6 in order to have the input report
as an HDCP Authorized device. If the box is not checked the source is blocked from
encrypting its output. This may result in some content not being passed to the output.

NOTE: The HDCP Authorized is only available for HDCP inputs.

PVS 407D • Using Extron Product Configuration Software 48

EDID Assignment

This shows the EDID resolution and rate for the digital inputs (1-6) only.

EDID Minder Page

Extron EDID Minder is an EDID management process that automatically manages the
EDID information between a digital display device and one or more input sources.

Click this button to open the EDID Minder page.

From this page an EDID data set can be assigned to any input with an RGB or an HDMI
or DVI input type. The currently assigned EDID properties can be viewed and EDID files
can be loaded to and from the PVS 407D.

Figure 31. EDID Minder Page

The EDID Minder screen displays a table of EDIDs and connected output devices,
grouped as favorites, connected outputs, and available EDIDs. These are visually shown
as colored output display icons: factory default EDIDs are blue, connected output devices
are green, and custom loaded or saved EDIDs are yellow.

The EDID properties currently assigned to each input are displayed in the table of inputs.
Audio and video formats for each input are also displayed. The audio input format listed in
an EDID is determined by the Audio Input Format on the Audio Configuration page.
Video input format is configured on the Input Configuration page.

PVS 407D • Using Extron Product Configuration Software 49

Assigning EDIDs

To assign EDID to selected inputs:

1. From the table, select an available EDID (represented by a blue, green, or yellow

output display icon).

2. From the inputs screen (table of inputs) on the right, select the desired input or inputs

(see figure 32).

3. Click the Assign button to assign EDID to the selected input or inputs.

Figure 32. Assigning EDIDs

To assign EDID to all inputs:

1. From the EDID table, select an available EDID (represented by a blue, green, or yellow

output display icon).

2. Click the Assign to All button.

NOTE: If you select Assign to All, all input boxes, checked or unchecked, are

ignored and the EDID is assigned to all inputs.

PVS 407D • Using Extron Product Configuration Software 50

Audio Configuration Page

Using this page each of the audio inputs can be configured, including setting the input
format and the gain. The output volume and mode can also be configured. A library of
saved audio files can be created and later applied to devices in the system.
In addition the Mic, Aux, and Paging input audio settings can be configured.

The page has three tabs: Input/Output, Mic/Aux/Paging, and Audio Files.

Click this button to open the Audio Configuration page.

Figure 33. Audio Configuration Page — Input/Output

NOTES:

• For each input that has a gain value, when the input is selected, the current gain

value is updated and displayed.

• The input gain setting is also available for adjustment when you are configuring

the PVS 407D offline.

PVS 407D • Using Extron Product Configuration Software 51

Input/Output

To configure audio inputs and outputs:

1. Using the input buttons in the AV Controls panel to the left, select the applicable

input.

2. Click and drag the handle of the Input Gain slider, or click the up > and down <

arrows in the field below the slider, or enter a value in the field.

NOTES:

• You can only adjust the gain and attenuation for an input that is in analog or

Auto format. Gain only affects analog inputs.

• The Peak, Normal, or Signal LEDs light when each threshold is reached as

the input gain is adjusted (see X% on page 20 for details on each type of
signal threshold).

3. Click and drag the handle of the Bass slider, or click the up > and down < arrows in

the field below the slider, or enter a value in the field.

4. Click and drag the handle of the Treble slider, or click the up > and down < arrows

in the field below the slider, or enter a value in the field.

5. Select the Output mode (Dual Mono or Stereo) or the Line Out mode (Variable

or Fixed) for volume adjustment.

6. Click and drag the handle of the Volume slider or click the up > and down < arrows

in the field below the slider, or enter a value in the field.

Mic/Aux/Paging

Using this page to set the input gain, and where desired, ducking can be enabled
and settings configured for both VoiceLift and Aux inputs. In addition the Page Sensor
sensitivity and hold time can be set from this page.

Figure 34. Audio Configuration Page — Mic/Aux/Paging

To set VoiceLift or Aux input gain and ducking settings:

To adjust audio input gain (-18 to +24 dB), click and drag the handle of the Input Gain
slider, or click the up and down arrows in the field below the slider, or enter a value in the
field. The Peak, Normal, or Signal LEDs light when each threshold is reached as the input
gain is adjusted (see X% on page 20 for signal thresholds).

PVS 407D • Using Extron Product Configuration Software 52

To enable and configure set the ducking settings:

1. Select the Enable Ducking check box. The ducking setting fields become active.

NOTE: When the Enable Ducking check box is left unchecked, then the

Threshold, Duck By, and Hold Time settings are grayed out and are not

available.

2. To set Threshold level, click the up and down arrows in the field, or enter a value.

The range is 0 to -60 dBFS.

3. To set the Duck By level, click the up and down arrows in the field, or enter a value.

The range is 0 to +80 dB.

4. To set the Hold Time (in seconds), click the up and down arrows in the field, or

enter a value. The range is 0-10 seconds.

To set Paging Sensor sensitivity and Hold Time setting:

To adjust Paging Sensor sensitivity (0 to 100):

Click and drag the handle of the Input Gain slider, or click the up and down arrows in
the field below the slider, or enter a value in the field.

To adjust Paging Sensor Hold Time in seconds:

1. Select the Enable Paging Sensor check box. The Hold Time field become

active.

2. Click the up and down arrows in the field, or enter a value in the field. The range is 1

to 8 seconds.

Audio Files

This page contains a list of audio files within an audio library, and lists the audio files
copied to the switcher. In addition it has a volume adjustment slider.

NOTE: Audio files must be in .wav format and have a size limit of 124 kB.

Audio files can be added to or deleted from the library, played and renamed (if desired),
and then copied to the device list. Up to 20 audio files can be loaded to the device.

NOTE: Audio files in the device list cannot be played until the device is synced.

Audio files can be managed by removing, moving up or down in the list, playing from the
switcher, or saving a file to the library. In addition the device list can be exported as a .csv
file, that can be opened and saved in Excel® or Notepad, or a similar program.

PVS 407D • Using Extron Product Configuration Software 53

Figure 35. Audio Configuration Page — Audio Files

To add audio files to the library:

1. Click the Add to Library button. This opens an Explorer window.

2. Browse to the location of the desired audio (.wav) files on a connected PC.

3. Select the file(s) and click Open. The file or files are added to the list.

NOTE: If the le is not in the correct format or is larger than the 124 kB limit, an error

message appears and the le is not added to the library.

To rename an audio files in the library:

1. Select and right-click on an audio file, and select Rename from the pop-up menu.

Figure 36. Audio Files Management in the Library

PVS 407D • Using Extron Product Configuration Software 54

2. Type a new name in the file name field and press Enter. The name is updated.

To delete an audio file from the library:

Select and right-click on an audio file. From the drop down menu, select Delete.

To play an audio file:

Select an audio file and either click the Play icon , or right-click on an audio file and
select Play from the drop down menu.

To copy an audio file to a device:

Select an audio file form the library list and either drag and drop the file onto a device ID
slot (1-20), or right-click on an audio file and select Copy to Device from the drop
down menu.

NOTES:

• If the slot already has an audio file and is copied to, the existing audio file is

overwritten by the new file.

• If an audio file already exists on the device list and is copied again with the same

name, an error message appears and the file is not copied over.

Click Cancel Changes to remove the recently copied file from the device list. This
removes all files copied to the device and not synced.

To remove an existing audio file from the device:

Select an audio file on the device list and right-click. Select Remove from the drop down
menu. The file is removed from the list. It can be added from the library at a later time.

Figure 37. Audio Files Management in the Device

To move an audio file within the device list:

Select an audio file on the device list and either use the up and down arrows at the
bottom of the list, or right-click and select Move Row Up or Move Row Down, as
desired, from the drop down menu.

To play an audio file from the device list:

Select an audio file and either click the Play icon or right-click and select Trigger
Playback on PVS from the drop-down menu.

NOTE: Audio files in the device list cannot be played until the device is synced (see To

sync the device, on the next page).

To save an existing listed audio file to the audio library:

Select an audio file on the device list and right-click. Select Save to Library from the
drop-down menu. The file is saved to the audio library.

PVS 407D • Using Extron Product Configuration Software 55 55

To export the device list:

Click Export List to export the list as a .csv file to a connected PC (see example
below) for saving. If installed, Excel opens to display the exported file. The .csv file can
also be opened in Notepad or a similar software program.

Figure 38. Example .csv File of Device Loaded Audio Files

To sync the device:

Click Sync to Device (see figure 35 on page 54) to sync the device list on the
connected PVS switcher. This allows the audio files to be played from the switcher.

PVS 407D • Using Extron Product Configuration Software 56

VLR 302 Config Page

Click this button to open to the VLR Configuration page.

Figure 39. VLR 302 Config Page

This page allows you to configure the settings for the optional VLR 302 VoiceLift device.

It allows a user to initiate or clear pairing, view LINK 1 and 2 status, enable or disable
audible chime, reset the microphone usage data, and reset the VLR 302.

To initiate pairing:

Click the Initiate Pairing button. The LINK Status indicators change to green after
pairing is established.

To clear pairing:

Click the Clear Pairing button. The LINK Status indicators change to gray after
pairing is cleared.

To enable or disable Audible Chime:

Toggle the Enable Audible Chime checkbox. This enables or disables a tone
(chime) which sounds to confirm configuration changes.

To enable or disable Feedback Suppressor:

Toggle the Feedback Suppressor checkbox.

To reset the Microphone usage data:

Click the Reset Usage button. The Microphone Usage data shown on this page is
reset.

To reset the the VLR 302 device:

Click the Reset VLR 3O2 button. The VLR 302 configuration is reset and all pairing and
chime settings are set to default.

PVS 407D • Using Extron Product Configuration Software 57

General Settings Page

This page allows you to set the Front Panel lock mode and Auto Power Save mode for the
PVS 407D. This page also allows you to access the device hardware settings by clicking
on the Hardware Settings button (see the Hardware Settings section for details).

From any other configuration page, click this button to open the General
Settings page.

Figure 40. General Settings Page

Setting Front Panel Lockout

There are two front panel lockout options available (see Front Panel Security Lockout
on page 12):

• Unlock front panel

• Lock front panel

To unlock or lock the front panel, click the radio button for the desired mode.

Setting the Auto Power Save Mode

The auto power save mode powers down the power amplifier when audio input is not
detected for 25 minutes or more (see Power Save Modes on page 13).

To set the auto power save mode, click the radio button for the desired power mode:
Off = full power, On = low power (auto power state).

PVS 407D • Using Extron Product Configuration Software 58

Hardware Settings

These can be accessed either from the drop-down device menu (select Settings>
Hardware Settings) or from the General Settings page (click the Hardware
Settings button).

The Hardware Settings options are:

• Unit Information

• Device Name

• Date and Time

• Password

• System Reboot

NOTE: The Hardware Settings options are grayed out and not available when the

device is offline and not connected.

Figure 41. Hardware Settings Panel

Unit Information

This gives a non-configurable view of information about the connected unit, and is
divided into two sections. First section includes part numbers, model name and model
description, firmware versions and build numbers for the switcher, connected wallplates
and optional VoiceLift device.

PVS 407D • Using Extron Product Configuration Software 59

Figure 42. Example Unit Information Panel - First Section

The second section (scroll down to fully view) includes device name, DHCP status, IP
address, Subnet Mask Gateway, DNS Server and MAC addresses. It aso includes a
button to open the Communication Settings panel (see Communications Setting

Panel on page 64).

Figure 43. Example Unit Information Panel - Second Section

Device Name

This panel allows the user to enter a name for the device or reset it to the default.

Figure 44. Device Name Panel

PVS 407D • Using Extron Product Configuration Software 60

Assigning a Device Name

To set a device name:

NOTE: The name can have alphanumeric characters and hyphen only (see figure 44

above). A hyphen cannot be the first or last character. An incorrect name is ignored
and the current name is not changed.

1. On the Hardware Settings page, click the Device Name tab. The Device

Name page opens.

2. Enter a name for the device. The name may be up to 24 alphanumeric characters in

length.

3. Click Apply at the bottom of the panel.

To reset the name of the device:

NOTE: The default name is the model name followed by the last six digits of the device

MAC address (see figure 43 on the previous page).

1. Click Reset to Default. A confirmation box opens.

2. Click Reset. A pop-up window confirms the device name has been reset

successfully.

Date and Time

This page allows the user to set the device time (including time zone setting) manually
or sync the device time to that of a connected PC.

Figure 45. Date and Time Panel

To manually set date and time:

1. Click the calender icon and select a month and day. The selected date appears in

the date field.

2. Use the up and down arrows to set the current local time, and select AM or PM.

3. Select the appropriate Time Zone from the drop down list.

4. Click Apply at the bottom of the panel. The device is set to the newly inputted date

and time.

To sync date and time to a PC:

Click Sync to PC. The date and time files update to match the synced PC.

PVS 407D • Using Extron Product Configuration Software 61

Password

This gives an administrator the opportunity to change admin credentials and set up a user
login.

Figure 46. Password Panel

To change an admin password:

1. Click in the Admin Password field and enter a new password.

2. Reenter the same password in the Confirm Password field.

3. Click Apply at the bottom of the panel. The new password is saved.

System Reboot

This gives a user the ability to reboot the device by clicking Reboot.

Figure 47. System Reboot Panel

PVS 407D • Using Extron Product Configuration Software 62

Using PCS — Software Menu

PCS has a default Help file and a settings menu that is specific to the software. To access
these, click the menu icon in the top right corner of the PCS window.
A drop-down menu appears. These options are available:

• Show Expanded Device Tabs

• Software Settings

• Tutorial

• Extron PCS Help

• About Extron PCS

• Exit

Figure 48. PCS Default Settings Menu

Information and details for using this menu are available in the Extron PCS Help file,
opened by clicking on Extron PCS Help. This file opens in a browser and has an
embedded PDF file for printing if desired.

PVS 407D • Using Extron Product Configuration Software 63

Using the Internal Web Page

The PVS 407D features an internal Web server that hosts an embedded web page.
This page allows you to:

• Edit the TCP/IP settings

• Edit the device name

• Update the firmware version

• Set administrator and user passwords

• Either set the date and time to sync with a connected PC, or manually set the date

and time as desired

Connection is made via a LAN or WAN connection through one of the four rear panel LAN
(RJ-45) ports, using a Web browser such as the Microsoft® Internet Explorer® 8 or later,
Mozilla® Firefox® 6 or later, Google Chrome™ 9 or later, Apple® Safari® 4 or later.

NOTE: If you are using Internet Explorer, compatibility mode must be turned off (see

Turning Off Compatibility Mode on the next page for details).

This section gives an overview of the default web page, which is always available and
cannot be erased or overwritten.

Topics that are covered include:

• Accessing the Internal Web Page

• Using the Internal Web Page

Accessing the Internal Web Page

Access the PVS 407D through the internal web page as follows:

1. Double-click the web browser icon on the PC desktop to launch the Web browser.

2. Click in the browser Address field.

3. Enter the unit IP address in the browser Address field.

NOTE: If the local system administrators have not changed the value, the

factory-specified default is DHCP set to Off, IP address = 192.168.254.254.

4. Press the keyboard <Enter> key. The PVS 407D checks for password protection.

• If the device is not password-protected, the web page opens without further

input.

• If the device is password-protected, it displays an Enter Network

Password page.

NOTE: A user name entry (“user” or “admin”) is required.

5. For a password protected device, click in the Password field and enter the

appropriate administrator or user password if prompted.

6. Click OK. The web page opens.

PVS 407D • Using the Internal Web Page 64

Turning Off Compatibility Mode

The PVS 407D default web pages do not support Compatibility Mode in Microsoft
Internet Explorer.

To check compatibility view settings:

From the Tools menu of the browser, select Compatibility View Settings. The
Compatibility View Settings dialog box opens.

Be sure that the Display all websites in Compatibility View check box is
cleared, and that the IP address of the PVS 407D is not in the list of Web sites that have
been added to Compatibility view.

Using the Internal Web Page

The PVS 407D default web page has five panels:

• Communication Settings

• TCP/IP — can be changed via Edit button

• RS-232 Settings — read only

• Device Info — can be changed via Edit button

• Firmware Version — can be updated via Update button

• Passwords — can be changed via Set button

• Configure this device — has a link to Extron website to download Product

Configuration Software (PCS)

• Date/Time Settings — can be changed via Sync to PC or Set Manually

buttons

Figure 49. Internal Web Page Example

PVS 407D • Using the Internal Web Page 65

Communication Settings Panel

The Communication Settings panel is split in two areas: TCP/IP and RS-232
Settings.

NOTE: The RS-232 settings are read only, and can be changed using PCS.

Figure 50. Communication Settings Panel

TCP/IP

This section displays host name, DHCP setting, IPv4 IP address, subnet mask, gateway
IP, and MAC address information.
Click on the Edit button to open a dialog box to change the TCP/IP settings.

NOTES:

• MAC address cannot be changed.

• The host name is generated from the device name, and it can only be changed in

the Device Info panel, or by using PCS or SIS commands.

Figure 51. Communication Settings Panel - TCP/IP

PVS 407D • Using the Internal Web Page 66

To configure the settings for use with DHCP:

1. Select the Use DHCPcheck box.

2. Click Apply. An IP address is automatically assigned to the device. Contact your IT

administrator for more information.

Click Cancel to exit the process without making any changes.

To configure the settings with a static IP address:

1. Ensure the Use DHCP check box is unchecked.

1. In the IP Address field, enter an IP address for the device.

2. In the Subnet Mask field, enter the subnet mask for the device.

3. In the Default Gateway field, enter the default gateway to be used.

4. Click Apply to apply the changes, or click Cancel to exit the process without

making any changes.

To reset the settings to factory default:

NOTE: The default TCP/IP settings are:

• IP address = 192.168.254.254

• Subnet Mask = 255.255.0.0

• Default Gateway = 0.0.0.0

1. Click the Reset to Default button. A confirmation dialog box opens.

2. Click Reset to reset the settings, or Cancel the exit the operation and return to the

TCP/IP dialog box.

Device Information Panel

The Device Information panel is split in two areas: Device Info and
Firmware version.

Figure 52. Device Information Panel Example

This section displays details of the device name, part number, model name, model
description, and firmware versions (for PoleVault switcher, wallplate 1 and wallplate 2).
Part number, model name, and model description are read only.

PVS 407D • Using the Internal Web Page 67

Device name

To change the device name:

1. Click Edit. The Device Name dialog box opens.

2. In the name field, enter a desired name.

NOTE: The name can have alphanumeric characters and hyphen only. A hyphen

cannot be the first or last character. An incorrect name is ignored and the current
name is not changed.

3. Click Apply. The new name is applied, the dialog box closes, and the Host Name

(within the Communication pane) is also updated with the new name.

Click Cancel to exit the process without making any changes.

To reset the device name to factory default:

NOTE: The default name is a combination of the model name and last 3 pairs of the

MAC address (for example, PVS-407D-0A-1B-22).

1. Click the Reset to Default button. A confirmation dialog box opens.

2. Click Yes to reset the settings, or No the exit the operation and return to the Device

Name dialog box.

Firmware version

This section displays firmware versions for the PoleVault switcher, wallplate 1 and
wallplate 2, and allows the user to update the firmware to the switcher.

NOTE: The latest firmware can be downloaded from the Extron website (see

Downloading the Latest Switcher Firmware on page 70 for method).

PVS 407D • Using the Internal Web Page 68

To update the switcher firmware version:

1. Before starting, download the latest version of the Firmware (see Downloading the

Latest Switcher Firmware on page 70).

2. Click Update. The Firmware Update dialog box opens.

3. Click Browse. This opens an Explorer window.

4. Browse to the location of the firmware update and select the firmware file.

5. Click Open. The window closes and the Firmware Update dialog box reopens

showing the firmware file in the file name field.

6. Click Upload. The firmware is uploaded to the connected switcher.

Click Cancel at any time to exit the process without making any changes.

NOTE: When the system is restarted after a firmware update, and the PVT

wallpates connect to the switcher, the switcher syncs and updates the firmware
to the wallplates.

Configure This Device Panel

The link in this panel takes the user to the Extron website where the Product Configuration
Software (PCS) can be located and then downloaded.

After downloading, consult the software Help file (or see Using the Extron Product

Configuration Software section in this guide) for configuration methods.

PVS 407D • Using the Internal Web Page 69

Passwords Panel

This panel gives the user access to setting the admin and user passwords for the
PVS 407D switcher.

NOTES:

• Only an administrator can set the admin password.

• A user password can only be set if an admin password exists.

• The default admin ID is “admin” and the default user ID is “user”. These can

• An indicator of the current login status is shown on the main screen.

To set the passwords for the switcher:

1. Click the Set button. The Passwords dialog box opens.

only be changed by an administrator and via SIS commands.

2. Change each password field as applicable, and click Apply. The passwords are

updated and the dialog box closes.

Click Cancel at any time to exit the process without making any changes.

PVS 407D • Using the Internal Web Page 70

Date/Time Settings Panel

This panel shows the date, time, and time zone for the connected switcher, and allows
the user to either sync the date and time to a connected PC or set the date and time
manually.

To sync the date and time to a connected PC:

Click Sync to PC. The switcher syncs its date and time to the PC.
A pop-up notification indicates a successful sync is completed.

To set the date and time manually:

1. Click Set Manually. The Date and Time Settings dialog box opens.

2. Click Today to choose the current date, or click on the calendar to choose an

alternative day.

3. Click in each time field and edit the time manually, or use the up and down arrows to

set the time.

4. Choose the applicable time zone from the Time Zone list.

5. Click Apply. The date and time changes are applied and the dialog box closes.

Click Cancel at any time to exit the process without making any changes.

PVS 407D • Using the Internal Web Page 71

Downloading the Latest Switcher Firmware

The latest switcher firmware can be downloaded from the Extron web site and installed
onto the hard drive of a connected PC, ready for uploading to the PVS 407D switcher.

To download from the website:

1. On the Extron website (www.extron.com), select the Download tab. The Download

Center screen appears.

Figure 53. Extron Website Download Center

2. On the Download Center screen, select the Firmware menu from the left

side-bar, or click on the Firmware icon on the page. This takes you to the
Firmware pages.

3. Click “P” (see A in figure below) and scroll to the PVS 407D line.

4. Click Download (see B in figure above).

5. Follow the on-screen instructions to download the firmware to your PC.

PVS 407D • Using the Internal Web Page 72

Connector Wiring

4 Ohm Total Load4 Ohm Total Load

Two 8 ohm speakers
wired in parallel
equal a 4 ohm load.

LR

2/4/8 Ohms

AMPLIFIED OUTPUTS

Mono –

or

Stereo R-

8
ohms

8
ohms

Mono +

or

Stereo R+

Mono –

or

Stereo L-

Mono +

or

Stereo L+

8
ohms

8
ohms

8 Ohm Load

Stereo R–

Stereo R+

Stereo L–

LR

8 Ohms

STEREO

AMPLIFIED OUTPUTS

Stereo L+

8 Ohm Load

LR

8 Ohms

Mono –

Mono +

Mono –

Mono +

DUAL MONO

AMPLIFIED OUTPUTS

This section of the manual discusses the connector wiring for a PVS 407D device.
Topics covered include:

• Speaker Configuration

• TP Cable Termination and Recommendations

• Power Supply Wiring

• RS-232 Connector Wiring

• Input 7 Connector Wiring

Speaker Configuration

When setting up a speaker configuration, the correct speaker impedance loading must be
observed.

Figure 54. Stereo or Dual Mono Output Using In Line Speaker Wiring

Figure 55. Stereo or Dual Mono Output Using Parallel Speaker Wiring

NOTE: By default, the amplifier is set for dual mono output. Use the Extron Product

Configuration Software or SIS commands to change the setting to stereo if desired.

PVS 407D • Connector Wiring 73

Terminating the Speaker Cable

PVS Switcher

Rear Panel

Speaker 1 Speaker 2

LR

4/8

Ohms

AMPLIFIED OUTPUTS

4-pole Captive

Screw Connector

Audio output

to speakers

To terminate the cable, strip the end of the cable 0.2 inch (5 mm) and secure the wires
into the supplied 4-pole captive screw connector as shown in the figure below.

Figure 56. Wiring the Audio Output Connector

TP Cable Termination and Recommendations

The figure below details the recommended termination of both ends of TP cables with
RJ-45 connectors in accordance with the TIA/EIA T568A wiring standard.

Pins:

5

4

1

678

3

2

Side View

Insert Twisted

Pair Wires

RJ-45 Connector

568A

Pin

Wire Color

1

White-green

2

Green

3

White-orange

Blue

4

5

White-blue

6

Orange

7

White-brown

Brown

8

Speaker Wire
Color

Red Positive (+)

Black Negative (-)

To PVS 407D Terminal
(Left and Right)

ATTENTION:

Figure 57. TP Cable Termination

• The PoleVault signal transmission method is specific for PVS 407D switchers working with PVT

digital wallplates. DO NOT connect the input ports to an MTP system or to an Ethernet/LAN or data
transmission system.

• La méthode de transmission du signal PoleVault est spécifique pour les sélecteurs PVS407D qui

fonctionnent avec les plaques murales PVT numériques. Ne PAS connecter les ports d’entrée à un
système MTP ou à un système Ethernet/LAN ou de transmission de données.

PVS 407D • Connector Wiring 74

Power Supply Wiring

NOTE: Use only the supplied 12 VDC, 4 A, or 4.2 A power supply for this switcher. The PVS 407D

power supply can support a typical system: for example, a PVS 407D, 2 PVT Wallplates, 2 or 4
speakers, an MLC 104 IP Plus with an IRCM DV+, and a VoiceLift Microphone system.

The image below shows how to wire the connector.

3/16"

(5 mm) Max.

Smooth

Ridges

AA

Captive Screw

SECTION A–A

Power Supply

Output Cord

Connector

Figure 58. Power Connector Wiring

WARNING: The two power cord wires must be kept separate while the power supply

is plugged in. Remove power before wiring.

AVERTISSEMENT : Les deux cordons d’alimentation doivent être maintenus à

l’écart tant que la source d’alimentation est branchée. Coupez l’alimentation avant
d’effectuer les raccordements.

ATTENTION:

• Always use a power supply supplied and or specified by Extron. Use of an

unauthorized power supply voids all regulatory compliance certification and may
cause damage to the supply and the end product.

• Utilisez toujours une source d’alimentation fournie ou recommandée par Extron.

L’utilisation d’une source d’alimentation non autorisée annule toute certification
de conformité réglementaire, et peut endommager la source d’alimentation et
l’unité.

• Unless otherwise stated, the AC/DC adapters are not suitable for use in air

handling spaces or in wall cavities.

• Sauf mention contraire, les adaptateurs CA/CC ne conviennent pas à une

utilisation dans les espaces d’aération ou dans les cavités murales.

• The installation must always be in accordance with the applicable provisions of

National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical
Code part 1, section 16. The power supply shall not be permanently fixed to
building structure or similar structure.

• Cette installation doit toujours être conforme aux dispositions applicables

du Code américain de l’électricité (National Electrical Code) ANSI/NFPA 70,
article 725, et du Code canadien de l’électricité, partie1, section16. La source
d’alimentation ne devra pas être fixée de façon permanente à la structure de
bâtiment ou à d’autres structures similaires.

PVS 407D • Connector Wiring 75

ATTENTION:

• Power supply voltage polarity is critical. Incorrect voltage polarity can damage

the power supply and the unit. The ridges on the side of the cord (see Figure 58)
identify the power cord negative lead.

• La polarité de la source d’alimentation est primordiale. Une polarité incorrecte

pourrait endommager la source d’alimentation et l’unité. Les stries sur le côté
du cordon permettent de repérer le pôle négatif du cordon d’alimentation
(Illustration 58).

• To verify the polarity before connection, plug in the power supply with no load

and check the output with a voltmeter.

• Pour vérifier la polarité avant la connexion, brancher l’alimentation hors charge et

mesurer sa sortie avec un voltmètre.

• The length of the exposed wires in the stripping process is important.

The ideal length is 3/16 inch (5 mm). Any longer and the exposed wires may

touch, causing a short circuit between them. Any shorter and the wires can be
easily pulled out even if tightly fastened by the captive screws.

• La longueur des câbles exposés est importante lorsque l’on entreprend de les

dénuder La longueur idéale est de 5mm (3/16inches). S’ils sont trop longs,
les câbles exposés pourraient se toucher et provoquer un court-circuit. S’ils sont
trop courts, ils peuvent être tirés facilement, même s’ils sont correctement serrés
par les borniers à vis.

NOTE: Do not tin the power supply leads before installing them in the direct insertion

connector. Tinned wires are not as secure in the connectors and could be pulled out.

PVS 407D • Connector Wiring 76

RS-232 Connector Wiring

PVS 407D

REMOTE

Wire Bared

(22 mm)

Heat Shr
Drain

Figure 58 shows the wiring for the PVS 407D and the MLC 104 IP Plus RS-232
connectors.

NOTE: The MLC 104 IP Plus is powered from the same supply used by the

PVS 407D.

RS-232

Remote RS-232
Port

Tx Rx G

NOTE:

You must connect

a ground wire between
the MLC and PVS 407D.

G

Ground (Gnd)

B

Receive (Rx)

A

Transmit (Tx)

NOTE:

If you use cable that has
a drain wire, tie the drain wire
to ground at both ends.

Transmit (Tx)

Receive (Rx)

B

A

Tx

Rx

AB

GROUND

MLS PWR

RS-232 12V

MLC 104 IP Plus
right side panel
MLS and

+12V IN

Power

GROUND

ports

G

Ground
+12 VDC input

Ground all devices.

Connect to the

same power supply

used by the PVS Switcher.

PVS Switcher 12 VDC
Power Supply

Figure 59. RS-232 Connector Wiring

From MLC 104 IP Plus

Wire Color To PVS 407D Terminal

Terminal

A - (Rx on the MLS port) White A - (Tx on the RS-232 port)

B - (Tx on the MLS port) Violet B - (Rx on the RS-232 port)

MLS RS-232 Ground Drain wire G - Ground

Power Ground Black To the PVS 407D Power Supply

12 V In Red To the PVS 407D Power Supply

See the Attention notice on the previous page for wire length and wire stripping.

Wire

ink on

3/16"

(5 mm)

Max.

7/8"

Heat Shrink on
Outer Jacket to
Inner Conductor
Transition

Figure 60. Connector Wire Preparation

PVS 407D • Connector Wiring 77

Wiring for IR Communication

Right Side Panel

RS-232 connection

ojector

Blac

Connecting IR Cable

Connecting RS-232 Cable

Connect the IR/RS-232 projector communication cable for either RS-232 or IR projector
control.

Transmit (Tx)
Receive (Rx)
Ground ( )

Tx

Rx

IR OUT

GROUND

DISPLAY

RS-232/IR

MLC 104 IP Plus

Figure 61. RS-232 Connection to Projector

RS-232 to projector

Terminal RS-232 Cable color Pin

Tx White 2

Rx Violet 3

Ground Shield 5

k

Tx

Rx

DISPLAY

RS-232/IR

MLC 104 IP Plus

Right Side Panel

Figure 62. IR Connection to Projector

Connect the MLC to the projector with an RS-232 cable or IR emitter cable, as
appropriate.

9-Pin Female

Red and Black
Not Used

IR connection

Ground ( )
IR Signal

Unidirectional IR Output

IR OUT

GROUND

White

Violet

Red

via White Striped Wire

Projector

Shield

Projector

MLC IR/RS-232
Comm Cable

Red

Black

IR Emitter

To pr

100'

(30.5 m)

Terminal IR/RS-232 Cable color IR Cable color

Ground Black Black

IR Signal Red White/Black

IR Emitter

White
(or striped)

White, Violet, and
Shield Not Used

Black

Red

Black

Black

Tx

Rx

HOST/

CONFIG

Tx/IR

GROUND

Rx

PWR SNS

GROUND

PROJECTOR

RS-232/IR

GROUND

+12V OUT

Tx

Rx

HOST/

CONFIG

Tx/IR

GROUND

Rx

PWR SNS

GROUND

PROJECTOR

RS-232/IR

GROUND

+12V OUT

MLC 104 IP Plus

Figure 63. IR Emitter Cable Connection

NOTE: Some projectors require null connection wiring, which inverts the Tx and Rx

connections. See the projector guide for details.

PVS 407D • Connector Wiring 78

POWER

3

DO NOT

GRO

OR SHORT

S

R

O

S

4

G

SENSO

L

R

VO

C

CLASS

G

LAN

L

R

AUX

INPUT 7

R

HDMI

5

6

S

O

D

12V
3A MAX

XTP DTP 24

Input Cable

Projector

ON

VOLUME

HDMI IN #1

AUDIO IN

AUDIO IN

HDMI IN

HDMI IN

IR OUT

IR OUT

G

S

S

G

1/2

SIGLINKSIG LINK

PVT IN PVT IN

DISPLAY

OFF

CONFIG

RGB IN #2

AUDIO

AUDIO IN

IN OUT

HDMI IN

VGA IN

LOCAL OUT

IR control for a connected input device such as a Blu-ray player can be made through the
PVT wallplate.

The connections between the MLC 104 IP Plus and the PVS 407D switcher should look
like the figure below.

INPUTS

PUT

3/4

5

HDMI

RS-232

Ground

Rx
Tx

VCR

1

DVD

2

PC

3

4

MLC 104 IP PLUS

Optional PVT HDMI Front Panel

Tx

Rx

DISPLAY

RS-232/IR

IR Output Connection

IR OUT

+V OUT

GROUND

A B C D E

COMM LINK

IR Emitter

GROUND

CM

IR IN

PRESS TAB WITH

TWEEKER TO REMOVE

LAN

2

1

SCP

DIGITAL

I/O

PVS 407D

PVS 407

OUTPUT

UTPUT

6

HDMI

IR Out

Ground

Receive (Rx)

A

Transmit (Tx)

B

G

Tx

Rx

AB

MLC 104 IP Plus right side panel

+12V IN

GROUND

GROUND

MLS and Power ports

MLS PWR

RS-232 12V

3

GROUND

MLS PWR

Tx

DISPLAY

RS-232/IR

Tx

Rx

A B

RS-232 12V

Rx

IR OUT

GROUND

+12V IN

GROUND

GROUND

To Blu-ray (or similar) input device

S

G

RS-232

Transmit (Tx)
Receive (Rx)

Ground (Gnd)

Ground
+12 VDC input

AMPLIFIED AUDIO OUT

AMPLIFIED AUDIO OUT

DO NOT

UND

GROUND

OR SHORT

4/8

PEAKE

SPEAKER

Ω

UTPUT

OUTPUTS

CLASS 2 WIRING

2 WIRIN

ELIFT
I

VOICELIFT

Tx
Rx

AUDIO OUT

AUDIO OUT

PAGING

/8

RS-232

Tx RxIRSGG

LR

OVER PVTREMOTE

L

INPUT 7

L

PAGIN

SENSOR

R

AUX

R

IR control

Connect to the same power supply
used by the PVS 407D switcher.

NOTES:

• You must connect a ground wire
between the MLC and PVS.

• If you use cable that has a drain
wire, tie the drain wire to ground at
both ends.

R

13

+V

24

LAN

LAN

Figure 64. MLC Wiring to the PVS 407D Switcher

PVS 407D • Connector Wiring 79

Input 7 Connector Wiring

Slee

7

LR

Input 7 is a dedicated audio-only input for an auxiliary, stereo, line-level analog audio
signal from an output source such as an iPod device or an MP3 player. Connect the cable
from the source to this 5-pole captive screw connector. The connector can be wired as
balanced or unbalanced as shown below.

NOTE: Input 7 is audio only. No video signals are supported on this input.

Tip

Ring

ves
Tip

Ring

Balanced Audio Input

Tip

Sleeve

Tip

Sleeve

Unbalanced Stereo Input

LR

Ring

Sleeve

LR

Sleeve

Tip

Balanced Mono Input

(high impedance)

Tip

Unbalanced Mono Input

LR

LR

INPUT 7

Audio Input

Audio Input

Do not tin the wires!

Figure 65. Input 7 Audio Wiring

PVS 407D • Connector Wiring 80

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years
from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty
workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components,
to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is
returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America,
and Central America:

Extron Electronics
1230 South Lewis Street
Anaheim, CA 92805
U.S.A.

Europe and Africa:

Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands

Asia:

Extron Asia Pte Ltd
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Singapore

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical
or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not
authorized by Extron.

Japan:

Extron Electronics, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan

China:

Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China

Middle East:

Extron Middle East
Dubai Airport Free Zone
F13, PO Box 293666
United Arab Emirates, Dubai

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040
Asia: 65.6383.4400 Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage
during shipment. Returned units must include the serial number and a description of the problem, as well as the
name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality,
performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct,
indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been
advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may
not apply to you.

Contact Information