Extron electronics SMX, MultiMatrix Switcher System User Manual

SMX System

MultiMatrix Switcher

User Guide

Matrix Switcher

68-1452-01 Rev. B

10 11

Safety Instructions • English

This symbol is intended to alert the user of important operating and mainte­nance (servicing) instructions in the literature provided with the equipment.

This symbol is intended to alert the user of the presence of uninsulated
dangerous voltage within the product’s enclosure that may present a risk of
electric shock.

Caution

Read Instructions • Read and understand all safety and operating instructions before using the equipment.
Retain Instructions • The safety instructions should be kept for future reference.
Follow Warnings • Follow all warnings and instructions marked on the equipment or in the user information.
Avoid Attachments • Do not use tools or attachments that are not recommended by the equipment

manufacturer because they may be hazardous.

Warning

Power sources • This equipment should be operated only from the power source indicated on the product. This

equipment is intended to be used with a main power system with a grounded (neutral) conductor. The third
(grounding) pin is a safety feature, do not attempt to bypass or disable it.

Power disconnection • To remove power from the equipment safely, remove all power cords from the rear of

the equipment, or the desktop power module (if detachable), or from the power source receptacle (wall plug).

Power cord protection • Power cords should be routed so that they are not likely to be stepped on or pinched

by items placed upon or against them.

Servicing • Refer all servicing to qualified service personnel. There are no user-serviceable parts inside. To prevent

the risk of shock, do not attempt to service this equipment yourself because opening or removing covers may
expose you to dangerous voltage or other hazards.

Slots and openings • If the equipment has slots or holes in the enclosure, these are provided to prevent

overheating of sensitive components inside. These openings must never be blocked by other objects.

Lithium battery • There is a danger of explosion if battery is incorrectly replaced. Replace it only with the

same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the
manufacturer’s instructions.

Consignes de Sécurité • Français

Ce symbole sert à avertir l’utilisateur que la documentation fournie avec le
matériel contient des instructions importantes concernant l’exploitation et la
maintenance (réparation).

Ce symbole sert à avertir l’utilisateur de la présence dans le boîtier
de l’appareil de tensions dangereuses non isolées posant des risques
d’électrocution.

Attention

Lire les instructions• Prendre connaissance de toutes les consignes de sécurité et d’exploitation avant

d’utiliser le matériel.

Conserver les instructions• Ranger les consignes de sécurité afin de pouvoir les consulter à l’avenir.
Respecter les avertissements • Observer tous les avertissements et consignes marqués sur le matériel ou

présentés dans la documentation utilisateur.

Eviter les pièces de fixation • Ne pas utiliser de pièces de fixation ni d’outils non recommandés par le

fabricant du matériel car cela risquerait de poser certains dangers.

Sicherheitsanleitungen • Deutsch

Dieses Symbol soll dem Benutzer in der im Lieferumfang enthaltenen
Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung
(Instandhaltung) geben.

Dieses Symbol soll den Benutzer darauf aufmerksam machen, daß im Inneren
des Gehäuses dieses Produktes gefährliche Spannungen, die nicht isoliert sind
und die einen elektrischen Schock verursachen können, herrschen.

Achtung

Lesen der Anleitungen • Bevor Sie das Gerät zum ersten Mal verwenden, sollten Sie alle Sicherheits-und

Bedienungsanleitungen genau durchlesen und verstehen.

Aufbewahren der Anleitungen • Die Hinweise zur elektrischen Sicherheit des Produktes sollten Sie

aufbewahren, damit Sie im Bedarfsfall darauf zurückgreifen können.

Befolgen der Warnhinweise • Befolgen Sie alle Warnhinweise und Anleitungen auf dem Gerät oder in der

Benutzerdokumentation.

Keine Zusatzgeräte • Verwenden Sie keine Werkzeuge oder Zusatzgeräte, die nicht ausdrücklich vom

Hersteller empfohlen wurden, da diese eine Gefahrenquelle darstellen können.

Avertissement

Alimentations • Ne faire fonctionner ce matériel qu’avec la source d’alimentation indiquée sur l’appareil. Ce

matériel doit être utilisé avec une alimentation principale comportant un fil de terre (neutre). Le troisième
contact (de mise à la terre) constitue un dispositif de sécurité : n’essayez pas de la contourner ni de la
désactiver.

Déconnexion de l’alimentation• Pour mettre le matériel hors tension sans danger, déconnectez tous les

cordons d’alimentation de l’arrière de l’appareil ou du module d’alimentation de bureau (s’il est amovible) ou
encore de la prise secteur.

Protection du cordon d’alimentation • Acheminer les cordons d’alimentation de manière à ce que personne

ne risque de marcher dessus et à ce qu’ils ne soient pas écrasés ou pincés par des objets.

Réparation-maintenance • Faire exécuter toutes les interventions de réparation-maintenance par un

technicien qualifié. Aucun des éléments internes ne peut être réparé par l’utilisateur. Afin d’éviter tout danger
d’électrocution, l’utilisateur ne doit pas essayer de procéder lui-même à ces opérations car l’ouverture ou le
retrait des couvercles risquent de l’exposer à de hautes tensions et autres dangers.

Fentes et orifices • Si le boîtier de l’appareil comporte des fentes ou des orifices, ceux-ci servent à empêcher les

composants internes sensibles de surchauffer. Ces ouvertures ne doivent jamais être bloquées par des objets.

Lithium Batterie • Il a danger d’explosion s’ll y a remplacment incorrect de la batterie. Remplacer uniquement

avec une batterie du meme type ou d’un ype equivalent recommande par le constructeur. Mettre au reut les
batteries usagees conformement aux instructions du fabricant.

Vorsicht

Stromquellen • Dieses Gerät sollte nur über die auf dem Produkt angegebene Stromquelle betrieben werden.

Dieses Gerät wurde für eine Verwendung mit einer Hauptstromleitung mit einem geerdeten (neutralen) Leiter
konzipiert. Der dritte Kontakt ist für einen Erdanschluß, und stellt eine Sicherheitsfunktion dar. Diese sollte nicht
umgangen oder außer Betrieb gesetzt werden.

Stromunterbrechung • Um das Gerät auf sichere Weise vom Netz zu trennen, sollten Sie alle Netzkabel aus der

Rückseite des Gerätes, aus der externen Stomversorgung (falls dies möglich ist) oder aus der Wandsteckdose

ziehen.

Schutz des Netzkabels • Netzkabel sollten stets so verlegt werden, daß sie nicht im Weg liegen und niemand

darauf treten kann oder Objekte darauf- oder unmittelbar dagegengestellt werden können.

Wartung • Alle Wartungsmaßnahmen sollten nur von qualiziertem Servicepersonal durchgeführt werden.

Die internen Komponenten des Gerätes sind wartungsfrei. Zur Vermeidung eines elektrischen Schocks
versuchen Sie in keinem Fall, dieses Gerät selbst öffnen, da beim Entfernen der Abdeckungen die Gefahr eines
elektrischen Schlags und/oder andere Gefahren bestehen.

Schlitze und Öffnungen • Wenn das Gerät Schlitze oder Löcher im Gehäuse aufweist, dienen diese zur

Vermeidung einer Überhitzung der empndlichen Teile im Inneren. Diese Öffnungen dürfen niemals von

anderen Objekten blockiert werden.

Litium-Batterie • Explosionsgefahr, falls die Batterie nicht richtig ersetzt wird. Ersetzen Sie verbrauchte Batterien

nur durch den gleichen oder einen vergleichbaren Batterietyp, der auch vom Hersteller empfohlen wird.
Entsorgen Sie verbrauchte Batterien bitte gemäß den Herstelleranweisungen.

Instrucciones de seguridad • Español

Este símbolo se utiliza para advertir al usuario sobre instrucciones impor­tantes de operación y mantenimiento (o cambio de partes) que se desean
destacar en el contenido de la documentación suministrada con los equipos.

Este símbolo se utiliza para advertir al usuario sobre la presencia de elemen­tos con voltaje peligroso sin protección aislante, que puedan encontrarse
dentro de la caja o alojamiento del producto, y que puedan representar
riesgo de electrocución.

Precaucion

Leer las instrucciones • Leer y analizar todas las instrucciones de operación y seguridad, antes de usar el

equipo.

Conservar las instrucciones • Conservar las instrucciones de seguridad para futura consulta.
Obedecer las advertencias • Todas las advertencias e instrucciones marcadas en el equipo o en la

documentación del usuario, deben ser obedecidas.

Evitar el uso de accesorios • No usar herramientas o accesorios que no sean especificamente

recomendados por el fabricante, ya que podrian implicar riesgos.

安全须知 • 中文

这个符号提示用户该设备用户手册中有重要的操作 和维护 说明。

这个符号警告用户该设备机壳内有暴露的危险电压，有触电危险。

注意

阅读说明书 • 用户使用该设备前必须阅读并理解所有安全和使用说明。
保存说明书 • 用 户应保存安全说明书以备将来使用。
遵守警告 • 用户应遵守产品和用户指 南上的所有安 全和操 作说明。
避免追加 • 不要使用该产品厂商没有推荐的工具或追加设备，以避免危险。

Advertencia

Alimentación eléctrica • Este equipo debe conectarse únicamente a la fuente/tipo de alimentación eléctrica

indicada en el mismo. La alimentación eléctrica de este equipo debe provenir de un sistema de distribución
general con conductor neutro a tierra. La tercera pata (puesta a tierra) es una medida de seguridad, no
puentearia ni eliminaria.

Desconexión de alimentación eléctrica • Para desconectar con seguridad la acometida de alimentación

eléctrica al equipo, desenchufar todos los cables de alimentación en el panel trasero del equipo, o desenchufar
el módulo de alimentación (si fuera independiente), o desenchufar el cable del receptáculo de la pared.

Protección del cables de alimentación • Los cables de alimentación eléctrica se deben instalar en lugares

donde no sean pisados ni apretados por objetos que se puedan apoyar sobre ellos.

Reparaciones/mantenimiento • Solicitar siempre los servicios técnicos de personal calicado. En el interior no

hay partes a las que el usuario deba acceder. Para evitar riesgo de electrocución, no intentar personalmente la
reparación/mantenimiento de este equipo, ya que al abrir o extraer las tapas puede quedar expuesto a voltajes
peligrosos u otros riesgos.

Ranuras y aberturas • Si el equipo posee ranuras o orificios en su caja/alojamiento, es para evitar el

sobrecalientamiento de componentes internos sensibles. Estas aberturas nunca se deben obstruir con otros

objetos.

Batería de litio • Existe riesgo de explosión si esta batería se coloca en la posición incorrecta. Cambiar esta

batería únicamente con el mismo tipo (o su equivalente) recomendado por el fabricante. Desachar las baterías

usadas siguiendo las instrucciones del fabricante.

警告

电源 • 该设备只能使用产品上标明的电源。 设备必须使用有地线的供电系统供电。 第三条线（

地线）是安全设施，不能不用或跳过 。

拔掉电源 • 为安全地从设备拔掉电源，请拔掉所有设备后或桌面电源的电源线，或任何接到市电

系统的电源 线。

电源线保护 • 妥善布线， 避免被踩踏，或重物挤压。
维护 • 所有维修必须由认证的维修人员进行。 设备内部没有用户可以更换的零件。为避免出现触

电危险不要自己试图打开设备盖子维修该设备。

通风孔 • 有些设备机壳 上有通风槽或孔，它们是用来防止机内敏感元件过热。 不要用任何东西

挡住通风孔。

锂电池 • 不正确的更换电池会有爆炸的危 险。必须使用与厂家推荐的相同或相近型号的电池。按

照生产厂 的建议处 理废 弃电池。

ii

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15
of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

The Class A limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which
case the user will be required to correct the interference at his own expense.

NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with

the unit to ensure compliance with FCC emissions limits.

For more information on safety guidelines, regulatory compliances, EMI/EMF compliance, accessibility, and

related topics, click here.

iii

Conventions Used in this Guide

In this user guide, the following are used:

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

CAUTION: A caution indicates a potential hazard to equipment or data.

WARNINGS: A warning warns of things or actions that might cause injury, death, or

other severe consequences.

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C

[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X! *X1&* X2)* X2#* X2! CE}

NOTE: For commands and examples of computer or device responses mentioned

in this guide, the character “0” is used for the number zero and “O”
represents the capital letter “o.”

Computer responses and directory paths that do not have variables are written in the font
shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32

C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t

SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:

From the File menu, select New.

Click the OK button.

Copyright

© 2011 Extron Electronics. All rights reserved.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.

iv

Contents

Precautions/Safety Instructions .............................ii

FCC, Copyright, and Trademark Information ....... iii

Conventions Used in This Guide .......................... iv

Introduction............................................................ 1

SMX Series Description ....................................... 1

Definitions .......................................................... 3

Features .............................................................. 4

Installation and Cabling ...................................... 6

UL Safety Requirements ...................................... 6

Rear Panel Features and Connections .................. 7

Power and Control Connections...................... 7

Input/Output Boards ....................................... 8

Other I/O Boards ........................................... 10

SMX Frame and I/O Board Installation ............... 10

Installing the I/O Boards ................................ 10

Wiring the Audio Connectors ........................... 12

Operation .............................................................. 13

Front Panel Overview ........................................ 13

I/O Plane Selection Buttons ........................... 14

Input and Output Buttons ............................. 14

Control Buttons ............................................ 15

Power Indicator LEDs .................................... 15

Front Panel Configuration Port ...................... 16

Powering Up ..................................................... 16

Front Panel Operation ....................................... 16

Ties — General Information .......................... 16

Creating Ties ................................................. 17

Viewing Ties ................................................. 18

Removing Ties ............................................... 19

Replacing Ties ............................................... 20

Muting or Unmuting a Video, Audio, or

Video and Audio Output .............................. 20

Saving and Recalling I/O Presets .................... 22

Setting RGB Delay (VGA and RGBHV

Boards Only) ................................................ 24

Setting the Front Panel Locks

(Executive Modes) ........................................ 25

Setting Background Illuminations .................. 26

Configuring the Rear Panel RS232/RS422

Port ................................................................. 26

Using the Front Panel .................................... 27

Viewing and Adjusting the Audio Input Level .... 27

Using the Front Panel .................................... 27

Viewing and Adjusting the Audio Output

Volume ............................................................ 28

Using the Front Panel .................................... 28

Using Reset Levels ............................................. 31

Using the Front Panel .................................... 31

Using the Rear Panel ..................................... 31

Troubleshooting ................................................ 33

SIS Configuration and Control ......................... 34

RS-232 or RS-422 Link ...................................... 34

Ethernet (LAN) Port ........................................... 34

Ethernet Cable .............................................. 34

Default IP Addresses...................................... 34

Establishing an Ethernet Connection ............. 35

Connection Timeouts .................................... 35

Number of Connections ................................ 35

Using Verbose Mode ..................................... 35

SIS Programming Guide .................................... 36

Host-to-SMX and SMX-to-Host

Communications .......................................... 36

Switcher-Initiated Messages .......................... 36

Switcher Error Responses .............................. 37

Using the Command and Response Table

for SIS Commands ....................................... 37

Command/Response Table for SIS Commands ... 42
Using the Command/Response Table for

IP SIS Commands ............................................. 53

Symbol Definitions ........................................ 53

Command/Response Table for IP SIS

Commands .................................................. 56

SMX System MultiMatrix Switcher • Contents v

SMX Control Software ....................................... 59

Installing and Starting the SMX Control

Program ........................................................... 59

Installation the Program ................................ 59

Starting the Program ..................................... 60

Using Emulation Mode...................................... 61

Using the Program ............................................ 62

Control Program Menus and Pages ............... 63

Customizing the SMX Window ..................... 75

Managing Ties .............................................. 76

IP Settings/Options ........................................ 77

HTML Configuration and Control .................... 87

Accessing the Web Pages .................................. 87

System Status Pages.......................................... 89

System Status ............................................... 89

Physical Configuration .................................. 90

DSVP ............................................................ 90

Configuration Pages ......................................... 91

System Settings Page .................................... 91

Passwords Page............................................. 94

Email Settings Page ....................................... 94

Firmware Upgrade Page ................................ 96

File Management Page...................................... 97

Uploading Files ............................................. 98

Adding a Directory ........................................ 98

Other File Management Activities .................. 98

Control Pages ................................................... 98

User Control Page ......................................... 98

Presets Page ................................................ 104

Reference Information ..................................... 113

Specifications .................................................. 113

Included Parts ................................................. 124

Cables ............................................................ 124

Frames and I/O Boards .................................... 124

Mounting the Switcher ................................... 125

Tabletop Placement ..................................... 125

UL Guidelines for Rack Mounted Devices .... 126

Rack Mounting ........................................... 126

Button Labels .................................................. 127

Using the Button Label Generator ............... 127

Replacing Button Labels .............................. 128

Button Label Blanks ........................................ 130

Warranty ............................................................. 131

Ethernet Control................................................ 106

Ethernet Link .................................................. 106

Ethernet Connection ................................... 106

Default Address .......................................... 106

Configuring the SMX for Network

Communication ......................................... 107

Conguring the SMX for Network Use

Via the ARP Command .............................. 108

Connect as a Telnet Client ........................... 109

Subnetting — A Primer ................................... 111

Gateways .................................................... 111

Local and Remote Devices ........................... 111

IP Addresses and Octets .............................. 111

Subnet Masks and Octets ............................ 112

Determining Whether Devices Are on

the Same Subnet ....................................... 112

SMX System MultiMatrix Switcher • Contents vi

Introduction

RESET

RS232/RS422

REMOTE

LAN

ACT

LINK

2.0A MAX.

100-240V , 50-60Hz

US

LISTED

IT23
I.T.E.

®

PLANE ADRESS

S-VIDEO IN

S-VIDEO OUT

S-VIDEO

Y

Y

C

C

14

3

2

14

3

2

14

3

2

PLANE ADRESS

DIGITAL VIDEO

SDI / HDSDI OUTPUTS

SDI / HDSDI INPUTS

8

7

14

5

6

3

2

8

7

14

5

6

3

2

8

7

14

5

6

3

2

PLANE ADRESS

INPUTS

1

2

3

4

OUTPUTS

1

2

3

4

PLANE ADRESS

COMPUTER IN

5

6

7

8

1

2

3

4

5

6

7

8

1

2

3

4

COMPUTER OUT

S-VIDEO IN

S-VIDEO OUT

PLANE ADRESS

8

7

14

5

6

3

2

8

7

14

5

6

3

2

PLANE ADRESS

8

7

14

5

6

3

2

8

7

14

5

6

3

2

8

7

14

5

6

3

2

VIDEO OUTPUTS

VIDEO INPUTS

WB VIDEO

PLANE ADRESS

L 1 R

L 2 R

L3R

L 4 R

L 5 R

L 6 R

L 7 R

L 8 R

L 1 R

L2R

L 3 R

L 4 R

L 5 R

L 6 R

L7R

L 8 R

PLANE ADRESS

OUT

IN

1

OUT

IN

2

OUT

IN

3

OUT

IN

4

FIBER OPTIC

OUT

IN

1

OUT

IN

2

OUT

IN

3

OUT

IN

4

FIBER OPTIC

OUT

IN

1

OUT

IN

2

OUT

IN

3

OUT

IN

4

FIBER OPTIC

HD Camera

ISS 506

Integration Seamless Switcher

VOLUME

ADJUST

ADJUST

TRANSITION

PICTURE

ADJUSTMENTS

CONFIG

PROGRAM

PREVIEW

EFFECTS

MENU

NEXT

DETAIL

ZOOM

BRIGHT

/CONT

COLOR

/TINT

SIZE

CENTER

TAKE

CUT

PIP

TITLE

WIPE

DISSOLVE

LOGO 2
/BLACK

LOGO 1
/BLACK

1 2

3

4

5

6

1

2

3

4

5

6

LOGO 2
/BLACK

LOGO 1
/BLACK

FREEZE

FREEZE

Video Recorders

Main Projection

Display

Extron
SMX System
MultiMatrix Switcher

Extron
ISS 506

Sound Systems

DVI Equipped PCs

HDTV Monitors

Compact HDTV

Camera Systems

Video Monitors

PCs

DVD/VCR Combo

DVD Player

Digital Monitors

Video Monitors

Data Monitors

HD-SDI Camera

Extron FOX HD-SDI

Transceiver

12V

0.3A MAX

FOX HDSDI

HD/SDI IN

POWER

BUFFERED OUTPUTS

MODE

OPTICAL

RxTx

12

12

Extron FOX HD-SDI

Transceiver

12V

0.3A MAX

FOX HDSDI

HD/SDI IN

POWER

BUFFERED OUTPUTS

MODE

OPTICAL

RxTx

12

12

This guide contains installation, configuration, and operating information for the Extron SMX

MultiMatrix Switcher with optional input/output (I/O) boards. It covers operations using the
front panel controls and Simple Instruction Set (SIS™) commands. It also describes how to

load and start up the SMX Control Program that runs on Windows® operating systems and
how to connect to the built-in HTML pages, for additional methods of operating the SMX.

In this manual the following terms are used:
“SMX switcher,” “SMX,” and “switcher,” are used interchangeably to refer to a typical SMX

System MultiMatrix Switcher. “Video model” refers to any SMX switcher that switches only

video. “Audio model” refers to any SMX switcher that switches only audio.

This section contains general information about the SMX switcher and includes:

• SMX Series Description

• Definitions

• Features

SMX Series Description

The SMX is a modular, configurable, multi-format card cage system, available in

2U (SMX 200), 3U (SMX 300), 4U (SMX 400), or 5U (SMX 500) frames. Each frame has rear

panel slots into which I/O boards can be inserted in any configuration and signal type.

Figure 1. Typical Matrix Switcher Application (5U Unit)

SMX System MultiMatrix Switcher • Introduction 1

Board Type I/O Connector

LR

Composite

Video

S-video BNC

SDI and

HD-SDI

Ultra
Wideband

Sync BNC

Stereo Audio

DVI

DVI-Pro

S-video
boards

HDMI HDMI

Wideband
VGA

Fiber optic
(singlemode)

Fiber optic
(multimode)

USB

The table below gives a list of available I/O (Input/Output) boards, the number and type of
connectors, and the number of slots used by any given board. For example, from the first

row, the SMX 84 V is an 8x4 (8 inputs by 4 outputs) composite video board. It takes up one
slot, and has BNC connectors.

BNC

BNC

BNC

Captive
screw

DVI-I
(digital)

mini DIN

15-pin HD

Optical
(SFP)

USB B input

USB A

output

The 2U frame has 4 single board slots, the 3U frame has 6 single board slots, the 4U
frame has 8 slots, and the 5U frame has 10 slots. Each slot supports power and control
connections to the I/O boards. When a board is installed into a slot it may use more than one
slot. For example, the SMX 1616 VGA board uses four slots. The slots that a board covers

are not available for other I/O board installation until that multi-slot board has been removed
(see Installing the I/O Boards on page 10 for details).

SMX 44 HD-SDI

4x4 (1)

SMX 44 DVI

4x4 (1)

SMX 44

DVI Pro

4x4 (1)

SMX 44 HDMI

4x4 (1)

SMX 44 USB

4x4 (1)

SMX 48 DVI

4x8 (2)

SMX 48

DVI Pro

4x8 (2)

SMX 48 HDMI

4x8 (2)

Board Names

Board Sizes (Slots Used)

SMX 84 V

8x4 (1)

SMX 84 YC
8x4 (2)

SMX 84 HD-SDI

8x4 (1)

SMX 84 WB

8x4 (1)

SMX 84 A
8x4 (1)

SMX 84 DVI

8x4 (2)

SMX 84

DVI Pro

8x4 (2)

SMX 84 SV

8x4 (1)

SMX 84 HDMI

8x4 (2)

SMX 84 VGA

8x4 (2)

SMX 84 USB

8x4 (1)

SMX 88 V

8x8 (1)

SMX 88 YC
8x8 (2)

SMX 88 HD-SDI

8x8 (1)

SMX 88 WB

8x8 (1)

SMX 88

SYNC (H or V)

8x8 (1)

SMX 88 H+V

8x8 (2)

SMX 88 A
8x8 (1)

SMX 88 DVI

8x8 (2)

SMX 88

DVI Pro

8x8 (2)

SMX 88 SV

8x8 (1)

SMX 88 HDMI

8x8 (2)

SMX 88 VGA

8x8 (2)

SMX 88

FOX 4G SM

8x8 (1)

SMX 88

FOX 4G MM

8x8 (1)

SMX 1616 V

16x16 (2)

SMX 1616 YC
16x16 (4)

SMX 1616 HD-SDI

16x16 (2)

SMX 1616 WB

16x16 (2)

SMX 1616

SYNC (H or V)

16x16 (2)

SMX 1616 A
16x16 (2)

SMX 1616 SV

16x16 (2)

SMX 1616 VGA

16x16 (4)

SMX 1616

4G SM

16x16 (2)

SMX 1616

4G MM

16x16 (2)

NOTE: To customize the SMX unit, use the SMX Configurator program, available at

www.extron.com, or contact Extron Customer Support (see rear outer cover

for contact numbers).

SMX System MultiMatrix Switcher • Introduction 2

Definitions

The following terms are used throughout this guide:

Tie — An input-to-output connection

Set of ties — An input tied to two or more outputs. An output can never be tied to more

than one input

Configuration — One or more ties or one or more sets of ties

Current configuration — The configuration that is currently active in the switcher (also

called configuration 0)

Plane — A board or set of boards that will be switched together. Plane numbers are set by a
rotary switch on each board.

Global memory preset — An I/O configuration that has been stored (all planes). Up to 32
global memory presets can be stored. Preset locations are assigned to the input buttons

and output buttons and can be selected from the front panel, serial port, or Ethernet control
for either saving or retrieving. When a preset is recalled from memory, it becomes the

current configuration.
Plane memory preset — A plane configuration that has been stored. Up to 10 plane

presets per switching plane can be saved and recalled without affecting the other I/O plane

connections.

EDID — Extended Display Identification Data. A communications protocol or instruction set
developed by VESA (Video Electronics Standards Association) for the identification of display

devices to computers using the DDC (Display Data Channel) transmission standard

HDCP — High-bandwidth Digital Content Protection. An encryption method developed
by Intel that protects copyrighted digital entertainment material that uses the Digital Video
Interface (DVI) and High Definition Multimedia Interface (HDMI)

DVI — Digital Visual Interface. The digital video connectivity standard developed by DDWG
(Digital Display Work Group). This connection standard offers two different connectors: one

with 24 pins that handles digital video signals only, and one with 29 pins that handles both

digital and analog video. DVI standard uses TDMS (Transition Minimized Differential Signal)
from Silicon Image and DDC (Display Data Channel) from VESA (Video Electronics Standards
Association). DVI-D supports digital signal transfer only, and DVI-I supports both digital and

analog signal transfer.

HDMI — High Definition Multimedia Interface. A specification developed by the HDMI
Working Group that combines video, multi-channel audio, and control signals into a single
digital interface for use with DVD players, digital television, and other audiovisual devices

SDI — Serial Digital Interface. This standard is based on a 270 Mbps transfer rate. It is a
10-bit, scrambled, polarity independent interface with common scrambling for both

component ITU-R 601 and composite digital video and four channels of embedded digital

audio.

HD-SDI — High-definition version of SDI specified in SMPTE-292M. This standard transmits
audio and video over a single coaxial cable with a data rate of 1.485 Gbit/second.

USB — Universal Serial Bus. Developed by PC and telecom industry leaders, USB was

designed for easy plug-and-play expansion outside the device, requiring no additional circuit

cards. USB devices can be attached or detached without removing computer power.

SMX System MultiMatrix Switcher • Introduction 3

Features

Hot swappable Input/Output boards and SFP modules — Any board or SFP module can
be added or replaced without taking the unit out of service or removing the power.

Channel to channel isolation — Each I/O board provides isolation between channels and

extremely low electrostatic emissions.

Quick-Switch Front Panel Controller (QS-FPC™) — The QuickSwitch FPC allows for
touch-of-a-button input and output selection and switching.

Presets — This time-saving feature allows the setup and recall of recurring I/O

configurations using either the front panel, RS-232 or RS-422, or Ethernet.

Global: Up to 32 individual I/O configurations may be saved and recalled.
Plane: Up to 10 presets per switching plane can be saved and recalled without affecting

the other I/O plane connections.

RS-232 and RS-422 control — A rear panel RS-232/RS-422 control port provides
connection to control software via a control system or PC.

Front panel control configuration port — A front panel 2.5 mm mini jack is available for
setup and configuration the SMX without having to access the rear of the unit while it is
installed within a rack system.

Simple Instruction Set (SIS) — The remote control protocol uses SIS commands for easy
programming and operation.

Control and configuration software — For RS-232, RS-422, and Ethernet control from
a PC, the Extron control software that runs on Windows operation systems is supplied with

every matrix switcher. This icon-driven software uses a graphical, drag-and-drop interface
to make input and output configuration and other customization functions simple and
convenient. The software also offers an emulation mode for configuration of an off-site
matrix switcher; the input and output configuration can then be saved for future
downloading to the SMX.

IP Control (Ethernet) via the LAN port — This port allows the switcher to be controlled

through an Ethernet local area network (LAN) or wide area network (WAN) using standard IP

internet protocols. This ability provides flexible connectivity for off-site control and
password-protection of the switcher.

Web hosting — Users can upload customized web pages into the switcher.

Digital Sync Validation Processing (DSVP™) — In critical environments or unmanned,

remote locations, it may be vital to know that sources are active and switching. Extron DSVP

confirms that input sources are active by scanning all sync inputs for active signals.

DSVP provides instant frequency feedback for composite sync or separate horizontal
and vertical sync signals via the RS232/RS422 port or the Ethernet port.

Virtual plane grouping — Switching planes can be grouped together to make a single,
virtual switching plane. Plane grouping allows several signal planes to act as a single unit
with a single control command affecting all planes

Audio input gain and attenuation — Users can set the input level of audio gain or
attenuation (-18 dB to +24 dB) via the RS232/RS422 port, an Ethernet link, or the front

panel. Individual input audio levels can be adjusted so there are no noticeable volume
differences between sources.

Audio output volume (audio I/O boards) — The audio volume of each output can be
displayed and adjusted through a range from full output to completely silent using the front

panel, or through serial port or Ethernet control.

RGB Delay (VGA and RGBHV) — This allows the delay of the output of the signal by a

specified time (the delay time), enabling video and audio signals to be kept in sync. RGB

Delay can be set via the front panel, RS-232 or RS-422, or LAN connection.

SMX System MultiMatrix Switcher • Introduction 4

Three front panel security lockout modes (executive modes) — If a matrix switcher is

installed in an area where operation by unauthorized personnel may be a problem, either of

two security lockout modes can be implemented (the third mode is unlocked). When a front

panel locked mode is enabled, a special button combination or SIS command is required to
unlock the front panel controller and make the front panel operational.

Upgradeable firmware — The firmware that controls all switcher operation can be

upgraded on location through the serial port or the Ethernet port, without taking the
switcher out of service. Firmware upgrades are available for download on the Extron
Website, www.extron.com, and they can be installed using the Windows-based control
program or the built-in HTML pages.

Button Labeling — The Extron button label software lets you create labels to place

in the front panel I/O buttons, with names, alphanumeric characters, or color bitmaps.

Alternatively, labels can be made with any Brother™ P-Touch™ or comparable labeler.

Operational flexibility — Operations such as input and output selection, setting of
presets, and adjustment of audio levels can be performed on the front panel or via the

Ethernet or serial link. The serial links allow remote control via a PC or control system. The
Ethernet link allows multiple remote links with two levels of password-protection.

• Front Panel Controls — The front panel controls support input and output selection

and grouping, preset creation and selection, RGB delay, audio gain and attenuation, and

volume control (audio models).

• Windows-based control program — Via serial port or Ethernet remote control, the

Windows-based control software provides a graphical interface and drag-and-drop or

point-and-click operation.

• Simple Instruction Set (SIS) — SIS commands provides easy programming and

operation.

Switching flexibility — The SMX provides individually buffered, independent matrix
switched outputs with audio follow and audio breakaway for audio models:

• Tie any input to any or all outputs

• Quick multiple tie — Multiple inputs can be switched to multiple outputs

simultaneously. This allows all displays (outputs) to change from source to source at the
same time.

• Audio follow — Audio can be switched with its corresponding video input via front

panel control, under Ethernet, RS-232 or RS-422 control, or by giving the video and

audio boards the same plane address.

• Audio breakaway — Audio can be broken away from its corresponding video signal.

This feature allows any audio signal to be selected with any video signal simultaneously
to one or all outputs in any combination. Audio breakaway switching can be done via

Ethernet, RS-232 or RS-422 control, or by giving the video and audio boards different

plane addresses.

SMX System MultiMatrix Switcher • Introduction 5

Installation and
Cabling

This section describes how to mount the SMX frame, install the I/O boards, and connect
cables to the SMX device. Topics in this section include:

• UL Safety Requirements

• Rear Panel Features and Connections

• SMX Frame and I/O Board Installation

• Wiring the Audio Connectors

UL Safety Requirements

The requirements listed below pertain to the safe installation and operation of this SMX.

Important safety instructions:

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with a dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer

instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other

apparatus (including amplifiers) that produces heat.

9. Do not defeat the safety purpose of the polarized or grounding type plug. A polarized

plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third plug are provided for
your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs,

convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,

or sold with the apparatus. When a cart is used, use caution when moving the cart/

apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the

apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate normally, or has been dropped.

SMX System asdfasMultiMatrix Switcher • Installation 6

SMX MD System MultiMatrix Switcher • Installation 66

Rear Panel Features and Connections

2.0A MAX.

100-240V , 50-60Hz

LAN

1

1

OUT

REMOTE

4

RS232/RS422

3
2

RESET

LAN

1

100-240V , 50-60Hz

2.0A MAX.

14

1

LINK

5

ACT

14

14

14

L 2 R

L 1 R

2

2

IN

OUT

2

3

SDI / HDSDI INPUTS

COMPUTER IN

2

6

2

3

S-VIDEO IN

2

3

S-VIDEO IN

2

3

VIDEO INPUTS

L4R

L3R

3

DVI-D INPUTS

IN

OUT

FIBER OPTIC

5

3

7

5

14

5

INPUTS

L 6 R

L 5 R

4

3

6

6

2

6

4

IN

OUT

8

7

4

8

8

7

3

8

7

L 8 R

L 7 R

IN

ADDRESS

ADDRESS

DIGITAL VIDEO

ADDRESS

ADDRESS

S-VIDEO

ADDRESS

S-VIDEO

ADDRESS

VIDEO

ADDRESS

ADDRESS

1

5

IN

OUT

14

14

14

L1R

2

6

OUT

2

3

2

14

14

2

S-VIDEO OUT

VIDEO OUTPUTS

L2R

3

1

5

2

3

3

2

3

L 3 R

DVI-D OUTPUTS

IN

OUT

FIBER OPTIC

SDI / HDSDI OUTPUTS

COMPUTER OUT

2

6

S-VIDEO OUT

OUTPUTS

L 4 R

L 5 R

3

7

5

5

5

L 6 R

13

Figure 2. SMX Rear Panel Features

a AC power connector e to l I/O boards (optional)
b LAN Ethernet port m Plane address switch
c Reset button and LED
d Remote serial port

4

8

IN

3

7

IN

OUT

8

7

6

6

6

8

7

4

8

8

7

5
6
7

8

9

10

11

L 8 R

L7R

12

Power and Control Connections

a AC power connector — Plug a standard IEC power cord from a 100 to

240 VAC, 50 Hz or 60 Hz power source into this receptacle.

b LAN Ethernet port — Connect the switcher to an Ethernet LAN or WAN

via this RJ-45 connector. Ethernet connection allows the operator to control
the switcher from a remote location. When connected to an Ethernet LAN or
WAN, the switcher can be accessed and operated from a computer running

a standard Internet browser.

Ethernet connection indicators — The LEDs marked “Link” and “Act” indicate the
status of the Ethernet connection. The green Link LED lights when the SMX is connected
to an Ethernet LAN, and the amber Act LED flickers, indicating data transmission as the

devices communicate.

NOTE: Do not use standard telephone cables, as they do not support Ethernet or fast

Ethernet. Do not stretch or bend cables. Transmission errors can occur.

Choosing a Network Cable

Ethernet links use Category (CAT) 3, 4, 5, 5e, 6, or CAT 7 unshielded twisted pair (UTP) or
shielded twisted pair (STP) cables, terminated with RJ-45 connectors. Ethernet cables are

limited to 328 feet (100 m).

The cable used depends on the network speed. The SMX supports both 10 Mbps

(10Base-T — Ethernet) and 100 Mbps (100Base-T — fast Ethernet), half-duplex and
full-duplex, Ethernet connections.

• 10Base-T Ethernet requires, at a minimum, CAT 3 UTP or STP cable.

• 100Base-T fast Ethernet requires, at minimum, CAT 5 UTP or STP cable.

LINK

ACT

SMX MD System MultiMatrix Switcher • Installation 7

Ethernet Cable Termination

It is essential that the Ethernet cables used be the correct type of cable and terminated with

the correct pinout. The cable can be terminated as either a patch cable or a crossover cable
and must be properly terminated relevant to the application (see Ethernet Control on page
106 for termination details).

c Reset button (recessed) — Press and hold in this recessed button to reset the

SMX to the default (factory setting) mode. The lit (green) LED blinks once.

RESET

d Remote port — Connect a host device, such as a PC or touchpanel control, to the

SMX via this 9-pin D connector for serial RS-232 or RS-422 control.

Pin RS-232 Function RS-422 Function

1 — Not used — Not used

2 Tx Transmit data Tx Transmit data (-)

3 Rx Receive data Rx Receive data (-)

4 — Not used — Not used
5 Gnd Signal ground Gnd Signal ground

6 — Not used — Not used
7 — Not used Rx+ Receive data (+)
8 — Not used Tx+ Transmit data (+)

9 — Not used — Not used

Figure 3. Remote Port Pin Assignments

51

9

6

Female

1

5

9

6

Male

NOTES: • See SIS Configuration and Control on page 34 for definitions of the SIS

commands, and SMX Control Software on page 59 to install and use the
control software.

• The SMX can support either RS-232 or RS-422 serial communication protocol,

and can operate at 9600, 19200, 38400, or 115200 baud rates
(see Operation on page 13 to configure the RS-232/RS-422 port).

Input/Output Boards

The I/O boards on any unit may vary with each installation, depending on desired
configuration and use. All board types have the input and the output connectors clearly
marked, and each board has a 16-position rotary switcher (see m, figure 2) for setting the

I/O plane address. An LED on the board indicates when power is present.

NOTE: Boards with the same plane address switch simultaneously.

Figure 2 shows some, but not all, board variations that can be installed into an SMX frame.

Boards have different combinations of input and output connectors, depending on the

specific board installed. To install any board into an SMX frame slot (see SMX Frame and

I/O Board Installation on page 10).

e SMX 44 DVI — Connect DVI single link high resolution digital input devices

(up to 1600 x 1200 @ 60 Hz) or HDTV devices up to 1080p, to any of the DVI-I female
input connectors. Connect suitable digital display devices to the DVI-I female output

connectors.

1

2

DVI-D INPUTS

3

4

ADDRESS

1

2

DVI-D OUTPUTS

3

4

SMX MD System MultiMatrix Switcher • Installation 8

f SMX 44 FOX 4G MM — Connect fiber optic input cables from a signal source to input

SDI / HDSDI OUTPUTS

SDI / HDSDI INPUTS

8

7

14

5

6

3

2

8

7

14

5

6

3

2

8

7

14

5

6

3

2

DIGITAL VIDEO

ADDRESS

ports and from output ports to a suitable display. LEDs light when signals are present.

1

IN

OUT

2

IN

OUT

FIBER OPTIC

3

IN

OUT

4

IN

OUT

ADDRESS

5

IN

OUT

6

IN

OUT

FIBER OPTIC

7

IN

OUT

8

IN

OUT

g SMX 88 HD-SDI — Connect SDI, HD-SDI, or dual link HD-SDI input sources to any

of the BNC input connectors. Connect suitable display devices to the BNC output

connectors.

NOTE: It is recommended to terminate unused I/Os with 75 ohm terminating

connectors.

h SMX 88 VGA — Connect high resolution computer-video rate input sources to any of

the 15-pin HD female connectors. Connect suitable display devices to the 15-pin HD

output connectors.

COMPUTER IN

1

5

3

2

6

4

8

7

ADDRESS

1

5

COMPUTER OUT

2

6

4

3

8

7

i SMX 88 SV (DIN) and j SMX 84 YC — Connect S-video input sources to any of the

BNC pairs or 4-pin mini DIN input connectors. Connect suitable display devices to the
BNC pairs or 4-pin mini DIN output connectors.

2

14

14

3

2

3

5

S-VIDEO IN

14

S-VIDEO IN

7

6

2

3

S-VIDEO

8

ADDRESS

S-VIDEO

ADDRESS

2

14

14

2

S-VIDEO OUT

3

3

S-VIDEO OUT

5

6

8

7

i
j

k SMX 84 V — Connect composite video input signals to the BNC input connectors.

Connect display devices to the BNC output connectors.

VIDEO

2

14

3

VIDEO INPUTS

5

6

8

7

ADDRESS

2

14

VIDEO OUTPUTS

3

l SMX 88 A — Connect stereo or mono audio input signals to any of the eight sets of

3.5 mm, 5-pole captive screw connectors marked Inputs. Wire the connector for the

appropriate signal type (see Wiring the Audio Connectors on page 12).

L 1 R

L 2 R

L 3 R

L 4 R

INPUTS

L 5 R

L 6 R

L 7 R

L 8 R

ADDRESS

L 1 R

L 2 R

L 3 R

L 4 R

OUTPUTS

L 5 R

L 6 R

L 7 R

L 8 R

Connect audio devices, such as an audio amplifier or powered speakers to the eight sets
of 3.5 mm, 5-pole captive screw connectors marked Outputs. The connectors output
the selected unamplified, line level audio (see Wiring the Audio Connectors on
page 12 to properly wire an output connector).

By default, audio and video use different boards, so that audio breakaway is switched
separately. This is done via the front panel, Ethernet, or the RS-232 or RS-422 link,

allowing selection from any of the audio input sources. See Operation on page 13,

SIS Configuration and Control on page 34, SMX Control Software on page 59, or
HTML Control and Configuration on page 87 for control details.

m Plane address rotary switch — This 16 position rotary switch

defines a plane address for up to 16 I/O boards. To set an address,
insert a small screwdriver in the slot and rotate it to the desired

number (0-9, A-F). Each plane address is then identifiable during SMX

control and configuration.

ADDRESS

SMX MD System MultiMatrix Switcher • Installation 9

Other I/O Boards

SMX 84 USB

Connect host devices (such as a PC) to any of the USB Type B Hosts ports (inputs). Connect
suitable USB devices (such as a mouse or keyboard) to any of the USB Type A Device Hubs

ports (outputs).

NOTES: • There are 3 USB hubs in series within the USB boards. Per USB specifications,

Features of SMX USB boards:
Peripheral emulation — Constantly emulates an HID (Human Interface Device) compliant

mouse and keyboard to any connected host without necessitating any ties to an output
device. This feature facilitates a problem-free boot up and is evident in the device manager
of the host PC as it constantly reports a mouse and keyboard are connected to it.

Host emulation — Emulates a host to multiple standard keyboards and mice. Connected

keyboards and mice operate as one unit.

The default setting for host emulation is Off. To enable or disable host emulation (see the

USB Board SIS commands on page 52 or USB Settings/Status on page 67).

up to 5 USB hubs can be used in a system.

• USB boards cannot be cascaded.

• Appropriate USB Type A to USB Type B cables or adapters may be required for

USB Type B input signals.

HOSTS

1 2345678

1

ABABABAB

ADDRESS

DEVICE HUBS

2

34

NOTES: • When host emulation is enabled, Device Hubs ports continually provide power

to attached peripherals. However, they will not be functional until ties are

made to a host.

• Host emulation is valid through a hub or USB extender.

• If non-HID devices are connected to the Device Hubs ports, host emulation is

disabled.

Hot key switching — Routes or makes a tie between a specific input using a specific
combination of key presses on an attached keyboard and an output. To make a tie, press
Ctrl + Shift + <desired input to be tied>.

NOTES: Hot key switching can be executed only under the following conditions:

• Host emulation is enabled for the desired output.

• The output has a “standard” keyboard (it cannot require special USB drivers) to

execute the button combination for hot key switching.

KVM application — The USB and video board must be set to the same plane address in

order to switch the keyboard, video, and mouse together during ties.

SMX Frame and I/O Board Installation

If the SMX is to be rack mounted, it is important to mount it before cabling it (see

Mounting the Switcher on page 125).

Installing the I/O Boards

The I/O boards on any unit may vary with each installation, depending on desired

configuration and use. Each board has input and output connectors that are clearly marked,

and a 16-position rotary switch used to set the I/O plane address.

SMX MD System MultiMatrix Switcher • Installation 10

NOTES: • The boards are hot-swappable: they can be installed or removed without

turning off or disconnecting the power. However, turning the power off prior

to installing or removing boards is recommended.

• Use ESD precautions when installing a board to avoid damaging it. Keep the

board in the anti-static bag until needed. Use proper grounding techniques

during installation.

See Frames and I/O Boards on page 124 for a full list of available boards for the SMX.

Installing New Boards into an Empty SMX Frame

1. Remove as many of the blanks plates from the rear of the unit as needed.

2. When ready, remove the board from the anti-static bag, taking care not to touch any

of the components on the board. Slide the board into the open rear slot (see figure 4),
carefully aligning it with the plastic slides in the frame. Push the board firmly into place.

4

COMPUTER OUT

3

8

2

7

Y

16

1

6

15

5

14

C

13

16

11

15

PLANE ADRESS

10

4

COMPUTER IN

3

8

2

7

1

6

14

REMOTE

5

13

RS232/RS422

11

RESET

LINK

10

14

ACT

9 12

Y

13

LAN

tx

8

tx

6

VIDEO INPUTS

tx

11

7

tx rx

tx

4

10

5

tx rx

tx rx

2

C

3

9 12

tx rx

1

3

2

INPUTS

6

5

1

4

3

SDI / HDSDI INPUTS

US

®

2

LISTED 17TT
AUDIO/VIDEO

1

APPARATUS

50-60Hz

100-240V 1.3A MAX.

14

9 12

13

Y

VIDEO OUTPUTS

11

10

16

S-VIDEO

4

9 12

15

C

3

1

1 4

8

7

2

6

OUTPUTS

5

3

SDI / HDSDI OUTPUTS

2

I

R

8

N

L

P

R

7

U

L

PLANE ADRESS

T

R

6

S

16

L

L R

R

5

15

L

L R

R

4

14

L

L R

R

R

3

13

L

L

R

R

2

12

L

L

R

1

11

L

L R

I

10

L R

N

R

P

9

L

U

IN

T
S

L

R

4

L

R

3

L

L

R

2

12

L

L R

R

1

11

L

L R

O

R

10

U

L

T

9

P

L R

U
T
S

Optional
Board

O

R

U

8

L

T

R

P

7

L

U

R

R

T

6

16

L

L

S

R

5

15

L R

14

L R

R

13

PLANE ADRESS

16

15

4

PLANE ADRESS

DIGITAL VIDEO

PLANE ADRESS

8

7

(audio shown)

Figure 4. SMX Frame Rear Showing Board Installation

3. Tighten down the screws on each end of the board.

NOTE: Use a tool to fully tighten the screws after initial installation and subsequent

removal and replacement of the boards.

4. Repeat steps 1 through 3 for all boards needing installation.

NOTE: If the unit is connected via RS-232 or RS-422, it responds with Reconfig

when a board is installed or replaced.

The SMX is now ready for cabling (see Input/Output Boards on page 8 for details).

Replacing an Existing I/O Board

1. Remove any input and output cables for the I/O board being replaced.

2. Loosen the outer screws on the existing board and remove it from the unit.

3. Slide the replacement board firmly into place and tighten down the screws.

4. Repeat for all boards to be replaced. Any new boards are now ready for cabling.

To configure the SMX with the new cards, see Operation on page 13. For alternative
configuration methods for the SMX, see SIS Configuration and Control on page 34, SMX

Control Software on page 59, and HTML Configuration and Control on page 87.

SMX MD System MultiMatrix Switcher • Installation 11

Wiring the Audio Connectors

Slee

LR

Slee

No Ground Here

Connect audio input devices to the 3.5 mm, 5-pole captive screw connectors (up to two
groups of eight sets possible).

Wire the input connectors as shown in figure 5.

Tip

Ring

ves
Tip

Ring

Balanced Stereo Input

LR

Sleeve

Tip

Ring

Balanced Mono Input

(high impedance)

LR

Tip

Sleeve

Tip

Sleeve

Unbalanced Stereo Input

Do not tin the wires!

LR

Sleeve

Tip

Unbalanced Mono Input

Figure 5. Captive Screw Connector Wiring for Audio Signals

NOTE: When making connections for the SMX from existing audio cables (see

figure 7). A mono audio connector consists of the tip and sleeve, whereas a

stereo audio connector consists of the tip, ring, and sleeve. The tip, ring, and
sleeve wires are also shown above on the captive screw audio connector diagram
(balanced inputs, see figure 6).

Tip (+)

Tip (+)

Sleeve ( )

RCA Connector

Figure 6. RCA Audio Connectors

Ring (-)

3.5 mm Stereo Plug Connector

Sleeve ( )

(balanced)

Wire the output connectors as show in figure 7.

Tip

Ring

ves
Tip

Ring

Balanced Audio Output

Figure 7. Captive Screw Connector Wiring for Audio Output

CAUTION: For unbalanced audio, connect the sleeves to the center contact ground. Do

LR

Tip

Sleeves

Tip

No Ground Here

Unbalanced Audio Output

Do not tin the wires!

not connect the sleeves to the negative (-) contacts.

SMX MD System MultiMatrix Switcher • Installation 12

LR

Operation

This section discusses the operation of an SMX series device through the front panel buttons
and includes:

• Front Panel Overview

• Powering Up

• Front Panel Operation

• Configuring the Rear Panel RS-232/RS-422 Port

• Viewing and Adjusting the Audio Input Level

• Viewing and Adjusting the Audio Output Volume

• Using Reset Levels

• Troubleshooting

Front Panel Overview

SMX controls and indicators are shown in figure 8. They include I/O plane selection buttons,

input and output selection buttons, control buttons (Enter, Preset, View, and Esc) and power
indicator LEDs for the main board and I/O cards. A 2.5 mm configuration port is also on the

front panel.

All buttons can be relabelled as desired (see Replacing Buttons Labels section on page

127).

NOTE: Some models have a blank front panel (no buttons). See SIS Configuration

and Control on page 33, SMX Control Software on page 58, and HTML
Configuration and Control on page 86 to control and configure SMX models

with blank front panels.

1

I/O PLANE SELECT

2

1

0

2

2

1

2

1

3 4

3 4

4

3

5

5

6 7 8

5

6 7 8

6 7 8

INPUTS

OUTPUTS

3

9

10

10

9

11 12

10

9

11 12 13 14 15 16

11 12 13 14 15

13 14 15 16

CONFIG

6

ENTER PRESET

P
O
W
E
R

4

CONTROL

MAIN

I/O CARDS

VIEW

5

ESC

SMX SERIES SWITCHER

Figure 8. SMX Series Matrix Switcher Front Panel Features

a I/O Plane Selection buttons (0-15) d Control buttons (Enter, Preset, View, and Esc)
b Inputs buttons (1-16) e Power status LEDs
c Outputs buttons (1-16) f Config port

SMX System MultiMatrix Switcher • Operation 13

I/O Plane Selection Buttons

a Plane selection buttons — The buttons, labeled 0 through 15, allow plane selection

and identify any tied inputs and outputs on the selected plane. These correspond to the
board rotary switch settings.

Input and Output Buttons

b Input selection buttons — Input buttons 1 through 16 select inputs to tie to outputs,

remove or replace ties, and to view ties. Any input can be tied to any output as video,
audio, or both (see the Front Panel Operation on page 16 for more details).

NOTE: Input and output buttons light (or flash) green for video signals, red for

audio signals, and bright amber for both video and audio signals.

Input buttons are also used to:

• Save and recall global presets (1 through 16)

• Save and recall plane presets (1 though 10)

• Display the output audio volume level

• Display RGB delay up to 5 seconds (inputs 1-10), in 0.5 second intervals, (for SMX

VGA and RGBHV boards only)

• Select inputs to view or adjust the audio level of that input

• Select inputs to enable muting or unmuting of tied outputs

• Set button backlight to On or Off (press and hold inputs 1 and 2 simultaneously)

• Activate audio gain and output volume control (press any button twice, when the

SMX is in view mode with an audio plane selected).

c Output selection buttons — The output buttons 1 through 16 select the output to

tie to any selected active input, and identify existing ties (video, audio, or both) active
on that selected output (see Front Panel Operation on page 16 and Viewing Ties on
page 18 for method).

Any output can be tied to any input as video, audio, or both (see Front Panel

Operation on page 16 and Creating Ties on page 17 for more details).

Output buttons are also used to:

• Save and recall global presets (17 through 32, using outputs 1 though 16)

• Display the input audio level

• Show which outputs are tied to any selected input

• Select outputs for muting or unmuting

• Select an audio output for volume adjustment

• Activate audio gain and output volume control (press any button once when an

audio plane is selected and flashing

NOTE: Throughout this guide, the front panel buttons status is

shown as unlit, lit, or flashing.

Unlit Flashing

Lit

SMX System MultiMatrix Switcher • Operation 14

Control Buttons

d Control selection buttons — These four buttons give direct

access to the enter (save), preset, view, and Esc (exit) controls.
Each button has a separate function.

Enter button — The Enter button flashes green when a change to an input or output

tie is pending, or red when a preset recall is pending. Pressing the flashing button saves

the change or recalls the preset, and the Enter button and any lit input and output

buttons extinguish (see Front Panel Operation on page 16).

Preset button — The Preset button gives access to recall or save up to 32 global presets
(using I/O buttons 1 through 16), and 10 plane presets (using input buttons 1 through

10). The button lights red when pressed. Upon recalling or saving the preset, the button

and all input and output buttons (lit red) are extinguished (see Front Panel Operation
on page 16 and Saving and Recalling I/O Presets on page 22).

ENTER

PRESET

VIEW

ESC

NOTES: • See Configuring the Rear Panel RS-232/RS-422 Port on page 26 for

serial port configuration details.

• See Setting the Front Panel Locks (Executive Modes) on page 25 for

executive modes details.

NOTE: Global presets save and recall the configuration for all planes. Plane presets

save and recall the configurations for a specific plane without affecting the
other plane connections.

View (

) button — This button, when pressed and released, lights red and allows

<

quick viewing of existing input and output ties. When the button is lit, after selecting

a plane and an associated input, muted outputs flash and untied outputs light the
appropriate signal color (red, green, or amber). Tied outputs remain unlit.

NOTE: Use this button to decrease settings for RGB delay, input audio level, and

output audio volume. This button also mutes and unmutes outputs (see the

Muting or Unmuting a Video, Audio, or Video and Audio Output on

Esc (

page 20).

>) button — This button, when pressed, flashes green once and all lit control,

plane, input, and output buttons are extinguished.

NOTE: Use this button to increase the RGB delay, input audio level, and output

audio volume.

Also, when used in combination, the buttons have the following functions:

Control Button Combination Function

Enter Preset View Esc Selects the serial port configuration.

Preset View Esc Toggles between executive modes 2x and 0x.

View Esc Toggles between executive modes 2x and 1x

or initiates a system reset.

Power Indicator LEDs

e Power indicator LEDs — These two LEDs, labeled Main and I/O cards, light green

when power is applied to the unit. The LEDs light red when the main or redundant

power supply fails.

SMX System MultiMatrix Switcher • Operation 15

Front Panel Configuration Port

5

1

f Configuration port — This 2.5 mm port (jack) can be used to configure the SMX

during setup via RS-232, and has an independent protocol from the primary RS-232 port
on the rear panel. Use the 2.5 mm configuration cable, part number 70-335-01
(see figure 9) for connection to your PC serial port.

RS-232 protocol (default): 9600 baud, 1 stop bit, no parity, 8 data bits, no flow control.

6

9

9-pin D Connection TRS Plug

Pin 2 Computer Rx line Tip

Pin 3 Computer Tx line Ring

Pin 5 Computer signal ground Sleeve

Figure 9. Front Panel 2.5 mm Port Configuration Cable

NOTE: This port does not support RS-422.

6 feet

Tip

Ring

Sleeve (Gnd)

Powering Up

When power is applied to the SMX, it undergoes a start-up self testing sequence:

1. All buttons flash green, red, and then amber, before extinguishing.

NOTE: The order in which the colors are displayed may vary.

2. The two LEDs light green to indicate power is present to the main unit and I/O boards.

NOTE: This sequence also occurs when the unit restarts after firmware uploads.

Front Panel Operation

This section covers basic setup and configuration of the SMX using the front panel.

Ties — General Information

• During any operation of front panel buttons, any active input, output, and control

buttons stay lit or blink for 30 seconds. If, during that 30 seconds, no button is pressed,
a time-out occurs and all buttons go out. The operation must be restarted.

• To enable any selected input signal to be viewed on a display device, the input must be

tied to an output on the same plane.

• An output can be tied to one input only, but an input can have multiple outputs.

• If an input with no existing tie is selected, only that input button lights when pressed.

No output buttons light.

• When a plane and an input are selected, the associated output buttons flash the

appropriate color to indicate tentative ties. Buttons for outputs to the selected input

light steadily in the appropriate color.

• If a tie is made between an input and an output and the selected output was previously

tied to another input, the older tie is broken when the Enter button is pressed.

SMX System MultiMatrix Switcher • Operation 16

• If any associated (lit) output button (an existing tie) is toggled off by pressing the button

Step 2.

Press and release the desired I/O Plane Select button.

I/O PLANE SELECT

1

2

3 4

5

6 7 8

9

10

11 12 13 14 15

0

I/O plane and Input buttons light green if on a video plane, red if on
an audio plane, or amber if on a video and audio plane.

INPUTS

1

2

3 4

5

6 7 8

9

10

11 12

13 14 15 16

OUTPUTS

1

2

3 4

5

6 7 8

9

10

11 12 13 14 15 16

Step 3.

Press desired Input button (lights).

Currently tied outputs light according to the signal type of the output.

Input 1 extinguishes.

Step 5.

• Ties can be made using SIS commands via RS-232, RS-422, Telnet/HTTP, the SMX

Creating Ties

To make input ties to untied outputs:

An example of creating an input to output tie

The following shows how to create a tie (input 7 on plane 0 to output 4 in this example).

1. Press and release the Esc button to clear any pending input, output, or control button

2. Press and release the I/O Plane Select button for the desired configuration.

Step 2.

Press and release the desired I/O Plane Select button.

and the Enter button is pressed, the existing tie to that output is lost.

Control Software program, or the internal web pages. See SIS Configuration and

Control on page 33 for RS-232 and RS-422 control, SMX Control Software on page

58 for Software, or HTML Configuration and Control on page 86 for HTTP methods.

changes. The Esc button flashes green once.

NOTE: The I/O Plane button and Input button 1 lights, indicating the signal type: green

for video, red for audio, or amber for both video and audio signals. In the
examples below, the plane carries a video signal only.

I/O PLANE SELECT

2

1

0

I/O plane and Input buttons light green if on a video plane, red if on
an audio plane, or amber if on a video and audio plane.

Step 3.

Press desired Input button (lights).

1

3 4

2

3 4

5

6 7 8

5

6 7 8

INPUTS

9

11 12 13 14 15

10

10

9

11 12

13 14 15 16

2

1

3 4

5

Currently tied outputs light according to the signal type of the output.

Input 1 extinguishes.

Figure 10. Select I/O Plane, then an Input — an Example (Steps 2 and 3)

3. Press and release the desired input button (see figure 10). This button lights according

to the plane signal type: green (video), red (audio), or amber (both).

2

1

1

Step 4.
Press and release the desired output button (flashes).

The Enter button also flashes (green).

Figure 11. Select the Outputs, then Press Enter — an Example (Steps 4 and 5)

4

3

5

2

4

3

5

4. Press and release the output buttons (see figure 11). The selected output buttons flash.

The enter button flashes green.

5. Press and release the Enter button to make the tie. The plane selection, input, output,

and Enter buttons all extinguish.

NOTE: Repeat steps 2 through 5 if the Enter button extinguishes before being pressed.

6 7 8

6 7 8

6 7 8

OUTPUTS

INPUTS

OUTPUTS

10

9

11 12 13 14 15 16

10

9

11 12

10

9

11 12 13 14 15 16

13 14 15 16

Press and release Enter.

C O N T R O L

ENTER

PRESET

All buttons extinguish.

ESCVIEW

SMX System MultiMatrix Switcher • Operation 17

Viewing Ties

Any existing input to output tie can be viewed.

An example of viewing a set of video or audio ties

The following shows how to view existing ties on any allocated plane (here planes 0 and 2).

1. Press and release the View button (lights red). The last plane button used (here 0) lights

green, and untied output buttons light the appropriate color for the plane signal type,
(green for video, red for audio, amber for both).

NOTE: If all output buttons light, no outputs are tied. If no output buttons light,

all outputs are tied. The maximum number of buttons that may light
corresponds to the number of outputs on the plane card (4, 8, or 16).

Step 1.

Press the View button (lights red).

C O N T R O L

PRESET

ENTER

The last plane button used lights green (if a video plane),
red (if an audio plane), or amber (if a video and audio plane).

0

2

1

Untied buttons (Outputs 1, 2, 6, 7, and 12 through 16) light
green, red, or amber. No input buttons light.

2

1

3 4

2

1

3 4

ESCVIEW

I/O PLANE SELECT

INPUTS

OUTPUTS

9

11 12 13 14 15

10

10

9

11 12

10

9

11 12 13 14 15 16

13 14 15 16

4

3

5

5

6 7 8

5

6 7 8

6 7 8

Figure 12. Viewing Ties — an Example of Untied Outputs (Step 1)

2. Press and release another plane selection button to view ties for that plane.

3. To view the input tied to it, press any of the unlit output buttons (in the example

below, buttons 10 through 12, and 16). The untied output buttons extinguish, and the
previously tied output buttons (10 through 12 and 16) and the associated tied input
button (3) light the appropriate color (see figure 13).

Step 2.
Press plane button 3 (lights red - audio plane).

0

2

1

3

Untied output buttons light, indicating signal type: red (audio).

2

1

1

Step 3.

Press a tied output button (10).

1

1

Tied outputs (10 through 12, and 16) and associated input (3) light the same color.

4

3

2

4

3

2

3 4

2

3 4

4

5

5

5

5

I/O PLANE SELECT

6 7 8

5

6 7 8

6 7 8

6 7 8

6 7 8

INPUTS

OUTPUTS

INPUTS

OUTPUTS

9

11 12 13 14 15

10

10

9

11 12

10

9

11 12 13 14 15 16

10

9

11 12

10

9

11 12 13 14 15 16

13 14 15 16

13 14 15 16

Figure 13. Viewing Ties — an Example of Tied Outputs (Steps 2 and 3)

NOTE: To clear the lights after viewing, press and release the Esc button. This does

not clear or change any existing ties.

SMX System MultiMatrix Switcher • Operation 18

Removing Ties

Any video or audio tie can be removed from an existing set of ties.

An example of removing ties from an existing set of ties

In this example, Inputs 3 on video plane 0 is already tied to outputs 2, 4, 6, and 7. The ties
to outputs 4 and 7 are to be removed.

1. Press and release plane button 0 which lights green. Input button 1 lights the plane

2. Press and release Input button 3 (lights). Tied outputs (2, 4, 6, and 7) light the same

signal type: green for video, red for audio, amber for video and audio.

color as the input button. Input 1 extinguishes (see figure 14).

Step 1.

Press plane button 0 (lights green).

2

1

0

Input button 1 lights, indicating signal type: green (video) or red (audio).

2

1

4

3

4

3

5

I/O PLANE SELECT

6 7 8

5

6 7 8

INPUTS

9

11 12 13 14 15

10

10

9

11 12

13 14 15 16

2

1

Step 2.

Press Input 3 button (lights).

1

1

Tied outputs (2, 4, 6, and 7) light same color, and Input 1 extinguishes.

4

3

2

3

2

3

6 7 8

5

4

6 7 8

5

4

6 7 8

5

OUTPUTS

INPUTS

OUTPUTS

10

9

11 12 13 14 15 16

10

9

11 12

10

9

11 12 13 14 15 16

13 14 15 16

Figure 14. Removing Ties — an Example (Steps 1 and 2)

3. Press and release outputs buttons 4 and 7. They begin flashing (indicating that they are

ready for removal), and the Enter button flashes green.

4. Press and release the flashing Enter button (see figure 15). The two ties are removed,

and all button lights extinguish.

Step 4.

INPUTS

2

1

1

Step 3.

Press and release Output 4 and 7 (flashes).

Enter button also blinks (green).

4

3

2

3

6 7 8

5

4

6 7 8

5

OUTPUTS

10

9

11 12

10

9

11 12 13 14 15 16

13 14 15 16

Press and release the
Enter button to remove

C O N T R O L

ENTER

PRESET

All buttons extinguish.

ESCVIEW

Figure 15. Removing Ties — an Example (Steps 3 and 4)

SMX System MultiMatrix Switcher • Operation 19

Replacing Ties

An input tied to an output can be replaced with another input, as long as that input is of a
similar type or plane (for example, video for video and audio for audio).

An example of replacing an existing tied input with another input

In the following example, input 2 on video plane 0 is tied to output 1, 4, and 8. The input 2
signal to output 1 is to be replaced by the input 7 signal, also on plane 0, and already tied to
outputs 3 and 6.

1. Press and release plane button 0. It lights green. Input button 1 lights, indicating plane

2. Press and release Input button 7, which lights. Tied output buttons (3 and 6 in this

signal type (green for video, red for audio, amber for both).

example) light the same color as the input button. The Input 1 button extinguishes.

Input 2 is tied to outputs 1, 4, and 8 (all lit).

2

1

4

3

5

6 7 8

INPUTS

10

9

11 12

13 14 15 16

2

1

Step 1.
Press and release the I/O Plane 0 button. It lights green.

0

Input button 1 lights green (video plane), red (audio plane), or amber (video and audio plane).

Step 2.

Press Input button 7 (lights).

1

1

Outputs 3 and 6 light the same color as the input 7 button. Input 1 extinguishes.

1

1

Step 3.

Press and release Output 1 button (flashes).

4

3

2

1

2

3 4

2

3 4

2

3 4

2

3 4

3 4

5

5

5

5

5

6 7 8

6 7 8

5

6 7 8

6 7 8

6 7 8

6 7 8

9

OUTPUTS

I/O PLANE SELECT

INPUTS

9

9

OUTPUTS

INPUTS

9

9

OUTPUTS

10

11 12 13 14 15 16

9

11 12 13 14 15

10

10

10

10

10

13 14 15 16

11 12

11 12 13 14 15 16

13 14 15 16

11 12

11 12 13 14 15 16

Enter blinks (green).

Step 4.

Press and release Enter.

C O N T R O L

PRESET

VIEW

ESC

ENTER

All buttons extinguish.

Figure 16. Replacing Ties — an Example

3. Press and release the output 1 button. This button flashes the same color as the input

button, and the Enter button flashes green. The other tied buttons (3 and 6 in this

example) remain lit (see figure 16).

4. Press and release the Enter button. All button lights extinguish.

Muting or Unmuting a Video, Audio, or Video and Audio Output

Any output signal can be muted or unmuted (see the Note below). Muted signals are

indicated by a flashing output button when in View mode and with the selected plane

buttons lit. The tie for the muted signal still exists.

NOTE: When the front panel is in lock mode 2, the output mute status can be viewed

only. No changes to the mute status (muting or unmuting a signal) can be made
from the front panel.

SMX System MultiMatrix Switcher • Operation 20

Muting an output

To mute an output signal, do the following:

1. Press and release the Esc button to clear all pending changes.

2. Press and release the View button, which lights red. The previously selected plane button

and untied output buttons light (see figure 17), or flash if the outputs are already
muted. Tied outputs remain unlit.

NOTE: For video signals, output buttons light or flash green; for audio signals, the

buttons light or flash red, and for video and audio signals, the buttons light
or flash amber.

Step 2.
Press and release the View button (lights red).

C O N T R O L

ENTER

PRESET

The last plane button used lights.

Step 3.

Press and release the desired I/O Plane (here plane 2).
The plane button and any untied outputs light. Muted outputs flash. Tied outputs remain unlit.

2

0

1

2

1

3 4

2

1

3 4

ESCVIEW

I/O PLANE SELECT

INPUTS

OUTPUTS

9

11 12 13 14 15

10

10

9

11 12

10

9

11 12 13 14 15 16

13 14 15 16

4

3

5

5

6 7 8

5

6 7 8

6 7 8

Figure 17. Muting Output Signals — an Example (Steps 2 and 3)

3. Select the applicable plane which lights. The output buttons light if they are untied or

flash if they are tied and muted in the signal type color. Tied outputs remain unlit.

4. Press and hold the desired output button for 2 seconds or until the button flashes, then

release. The signal is now muted (see figure 18).

NOTE: If the button flashes red, the audio signal is muted. If the button flashes

green, the video signal is muted. If it flashes amber, both are muted.

Step 4.
Press and hold the desired output buttons for 2 seconds.

2

1

3 4

5

2

1

3 4

5

Each selected button flashes (green, red, or amber).

6 7 8

6 7 8

INPUTS

OUTPUTS

10

9

11 12

10

9

11 12 13 14 15 16

13 14 15 16

Step 5.
Press and release the
View button.

C O N T R O L

ENTER

PRESET

All buttons extinguish.

ESCVIEW

Figure 18. Muting Output Signals — an Example (Steps 4 and 5)

5. Press and release the View button. All buttons extinguish.

NOTE: For video, only RGB is muted. Sync is not muted.

SMX System MultiMatrix Switcher • Operation 21

Unmuting an output

GLOB

To unmute an output signal, do the following:

1. Press and release the Esc button to clear all pending changes.

2. Press and release the View button, which lights red.

3. Press and hold the desired muted output button, until the button light ceases to flash

and remains lit (approximately 2 seconds). The signal is now unmuted.

NOTE: Output buttons with muted signals flash the appropriate color (green for

video, red for audio, or amber for both). Output buttons with unmuted signals
appropriate color.

4. Press and release the View button. All buttons extinguish.

Saving and Recalling I/O Presets

The SMX has a total of 32 global preset addresses available (using I/O buttons 1 through 16)
and 10 plane preset addresses (using Input buttons 1 through 10).

NOTE: A global preset saves and recalls configurations for all planes. A plane preset

saves and recalls the configurations for a specific plane without affecting the
other plane connections.

Each global preset can be saved and recalled using the front panel input and output buttons,

with presets 1 through 16 assigned to the input buttons and presets 17 through 32 assigned
to the output buttons. Likewise, plane presets are saved to and recalled from input buttons
1 through 10. Any current tie configuration can be saved to any one of the preset locations,
in any order. Saving the current configuration to an existing preset overwrites the existing
preset with the new configuration.

Preset

Preset

PLANE

GLOBAL

1

Preset

1

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

2

Preset

2

Preset3Preset
Preset3Preset

Preset5Preset

4

Preset5Preset

4

Preset

7

Preset

7

Preset8Preset
Preset8Preset

INPUTS

6
6

Preset

10

9

Preset

Preset11Preset

10

9

Preset13Preset14Preset

12

Preset

15

16

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

OUTPUTS

AL

Preset

17

Preset

18

Preset19Preset

20

Preset21Preset

22

Preset

23

Preset24Preset

25

Preset

26

Preset27Preset

28

Preset29Preset30Preset

31

Preset

32

Figure 19. Preset Addresses

When a preset is recalled, it replaces the current (active) configuration, which is then lost

unless already saved to a different preset location. The recalled preset overwrites all of the
current configuration ties, with the recalled configuration.

NOTES: • Presets cannot be viewed from a front panel unless recalled as the current

configuration. Presets can be seen using the Windows based SMX Control

Program.

• The current configuration and all other presets are stored in non-volatile

memory. When power is removed and restored, the current configuration

remains active and all presets are retained.

• Ties for all I/O planes are stored and recalled. Audio gain settings are not saved

with the preset and do not change when a preset is recalled.

• When the plane preset mode is active, input buttons light for all saved presets.

SMX System MultiMatrix Switcher • Operation 22

Saving or recalling a global preset

1. Press the Esc button to clear all pending changes. The button flashes green once.

2. Saving a global preset — Press and hold the Preset button until it flashes red.

OR

Recalling a global preset — Press and release the Preset button (lights red). All
previously saved presets also light red.

Step 2.

To save a global preset,
press and hold the Preset
button until it flashes red.

C O N T R O L

ENTER

PRESET

NOTE: To recall a global preset, press and release the Preset button (lights red).

ESCVIEW

Buttons for any previously saved presets light red
(here preset 8, 18, and 32).

INPUTS

2

1

1

4

3

2

3

6 7 8

5

4

6 7 8

5

OUTPUTS

10

9

11 12

10

9

11 12 13 14 15 16

13 14 15 16

Step 3.

Press and release the desired (unlit or lit) input or output
button (here output 5, preset 21). The button flashes red.

2

1

3 4

5

2

1

3 4

5

NOTE: To recall a global preset, press and release a lit Preset button.

6 7 8

6 7 8

INPUTS

10

9

10

9

OUTPUTS

Enter button also blinks (red).

13 14 15 16

11 12

11 12 13 14 15 16

Step 4.

Press the Enter button
to save or recall preset.

C O N T R O L

ENTER

PRESET

All buttons extinguish.

ESCVIEW

Figure 20. Saving or Recalling a Global Preset — An Example

(Steps 2 through 4)

3. Press and release a desired input or output button to select the address to save the

current configuration to. The Address, Preset, and Enter buttons flash red.

NOTE: A preset can be saved to any lit or unlit button. Only presets with lit buttons

can be recalled. When a preset is saved to a lit (previously saved button, the

stored data is overwritten with the new data. Only one preset can be saved
to an address at a time.

4. Press and release the Enter button. The preset is saved or recalled as specified.

Saving or recalling a plane preset

1. Press the Esc button to clear all pending changes. The button flashes green once.

2. Saving a plane preset — Press and hold the Preset button until it flashes red, then

select a plane.

OR

Recalling a plane preset — Press and release the Preset button , which lights red. All
previously saved presets light red, then select a plane.

NOTE: Lit presets are global presets, not plane presets.

3. Press and release a plane button. The button lights.

NOTE: The lit buttons for global presets extinguish, and the buttons for any saved

plane presets light.

SMX System MultiMatrix Switcher • Operation 23

4. Press and release the desired input button (1-10) to select the plane preset address to

Press the Enter button to

save the current configuration to. The Address, Preset, and Enter buttons flash red.

NOTE: A preset can be saved to any lit or unlit input button (1 through 10). Only

presets with lit buttons can be recalled. When a preset is saved to a lit

button (already containing a preset), the stored data is overwritten with the
new data. Only one plane preset can be saved to an address at a time.

5. Press and release the Enter button. The plane preset is saved or recalled.

Step 3.

Press desired plane button (here plane 0).

I/O PLANE SELECT

2

1

0

Plane button lights green.
Buttons for any previously saved plane presets light red (here preset 7).

Step 4.

Press and release the desired (unlit or lit) input button 1-10
(here preset 3). The selected button flashes red.

1

1

3 4

2

3 4

2

3 4

5

5

6 7 8

5

6 7 8

6 7 8

9

11 12 13 14 15

10

INPUTS

10

9

10

9

OUTPUTS

Enter button also blinks (red).

13 14 15 16

11 12

11 12 13 14 15 16

Step 5.

save or recall the preset.

C O N T R O L

ENTER

PRESET

All buttons extinguish.

ESCVIEW

NOTE: To recall a plane preset, press and release the Preset button.

Select a plane, then press and release a lit preset button.

Figure 21. Saving or Recalling a Plane Preset — an Example

(Steps 3 through 5)

Setting RGB Delay (VGA and RGBHV Boards Only)

NOTE: This feature is applicable only for VGA and RGBHV boards and can not be set via

the front panel when the SMX is in lock modes 1 or 2.

1. Press the Esc button to clear all pending changes. The button flashes green once.

2. Select a VGA or RGBHV plane.

3. Press and hold View for 3 seconds. The selected plane button flashes green.

4. Select the output to delay. The button lights.

5. Using View (<) and Esc (>), adjust the time duration for the delay (up to 5 seconds

maximum). Each lit input button corresponds to a half-second delay.

NOTE: No input buttons lit signifies zero delay, 10 buttons lit signifies 5 seconds

delay.

SMX System MultiMatrix Switcher • Operation 24

Step 2.

Press and release a VGA or RGBHV plane button (lights green or amber).

I/O PLANE SELECT

2

1

0

Step 3.
Press and hold the View button until the plane button flashes

ENTER

PRESET

Step 4.

Press and release the output button to be delayed (here output 8).
Input buttons light to show the current RGB delay (here 2.5 seconds).

2

1

2

1

3

C O N T R O L

4

3

4

3

4

5

5

6 7 8

5

ESCVIEW

6 7 8

6 7

INPUTS

8

OUTPUTS

9

11 12 13 14 15

10

I/O PLANE SELECT

2

1

0

10

9

11 12

10

9

11 12 13 14 15 16

4

3

13 14 15 16

Step 5. Press View to decrease or Esc to increase the delay.
The maximum RGB delay is 5 seconds.

5

6 7 8

ENTER

9

11 12 13 14 15

10

C O N T R O L

PRESET

ESCVIEW

Figure 22. Setting RGB Delay — an Example (Steps 2 through 5)

6. Press and release the Enter button to save the settings and exit the RGB delay mode.

Setting the Front Panel Locks (Executive Modes)

The SMX has three levels of front panel security lock that limit the operation of the switcher
from the front panel. The three levels are:

• Lock mode 0X — The front panel is completely unlocked, and all front panel controls

are available. Basic and advanced features are available.

• Lock mode 1X — All changes are locked from the front panel (except for setting Lock

mode 2). Only View mode is available.

• Lock mode 2X — Basic functions are unlocked. Advanced features are locked and can

be viewed only (default mode).

Basic features consist of:

• Making ties

• Saving and recalling presets

• Setting input audio gain and attenuation

• Changing Lock modes

Advanced features consist of:

• Setting video and audio output mutes

• Setting audio output volume

• Setting RGB delay (VGA, RGBHV boards)

• Setting the rear panel report port protocol and baud rate

NOTE: The SMX is shipped from the factory in lock mode 2 (see SIS Configuration

and Control on page 33 to set lock modes using SIS commands).

SMX System MultiMatrix Switcher • Operation 25

Selecting lock mode 2 or toggling between mode 2 and mode 0

Pr

2 seconds.

Esc flash.

2 seconds.

NOTES: • If the SMX is in lock mode 0, this procedure selects mode 2. The Preset, View,

and Esc buttons flash green twice.

• If the SMX is in lock mode 2, this procedure selects mode 0 (unlocks the

switcher). The View and Esc flash green twice.

Toggle the lock on or off by pressing and holding the Preset, View, and Esc buttons

simultaneously until the buttons flash (approximately 2 seconds).

C O N T R O L

ENTER

PRESET

ess and hold for

C O N T R O L

ENTER

ESCVIEW

PRESET

ESCVIEW

ENTER

C O N T R O L

PRESET

ESCVIEW

Lock mode 2
Preset, View, and

Press and hold for

C O N T R O L

ENTER

PRESET

ESCVIEW

Lock mode 0
View and Esc flash.

Figure 23. Setting the Executive Lock Mode 2

Selecting lock mode 1 or toggling between mode 2 and mode 1

NOTES: • If the SMX is in Lock mode 1, this procedure selects mode 2. The Preset, View,

and Esc buttons flash green twice.

• If the SMX is in Lock mode 2, this selects mode 1. The View, and Esc buttons

flash green twice.

Toggle the lock on and off by pressing and holding the View and the Esc button

simultaneously until the buttons flash (approximately 2 seconds).

C O N T R O L

ENTER

PRESET

ESCVIEW

Press and hold for
2 seconds.

Figure 24. Setting the Executive Lock Mode 1

C O N T R O L

ENTER

PRESET

ESCVIEW

Lock mode 1
View and Esc flash.

C O N T R O L

ENTER

PRESET

Press and hold for
2 seconds.

C O N T R O L

ENTER

ESCVIEW

PRESET

ESCVIEW

Lock mode 2
Preset, View, and
Esc flash.

Setting Background Illuminations

The background illumination can be toggled on or off (default state) as desired from the

front panel. When the background illumination is on, the buttons are lit 25% amber. To

toggle button background illumination off or on, do the following.

• Press and hold inputs 1 and 2 simultaneously, for 3 seconds. All buttons extinguish if lit

amber, or light amber if already off.

NOTE: When in lock mode 1, background illumination cannot be changed.

Configuring the Rear Panel RS232/RS422 Port

The SMX rear panel 9-pin D com port can be configured through the front panel using the
Control buttons and I/O plane buttons 0 and 1.

NOTE: RS-232 or RS-422 configuration via the front panel is not possible when the unit

The port can also be configured using SIS commands via Telnet, RS-232, or RS-422 (see SIS

Configuration and Control on page 33 for using SIS commands).

is in lock mode 2.

SMX System MultiMatrix Switcher • Operation 26

Using the Front Panel

INPUTS

1

2

3 4

5

6 7 8

9

10

11 12

13 14 15 16

OUTPUTS

1

2

3 4

5

6 7 8

9

10

11 12 13 14 15 16

Step 1 – Press and release Esc.

Flashes green once and clears pending changes.

I/O PLANE SELECT

1

2

3

4

5

6 7 8

9

10

11 12 13 14 15

0

Plane button lights red, indicating an audio (signal) plane.

Step 2 – Press audio I/O plane button to be adjusted (here button 4).

INPUTS

1

2

3

4

5

6 7 8

9

10

11 12

13 14 15 16

OUTPUTS

1

2

3 4

5

6 7 8

9

10

11 12 13 14 15 16

I/O button 1 lights red.

Step 3 – Press and hold any I/O plane button until audio plane button flashes.

Selected audio plane button flashes red and I/O button turns off.

I/O PLANE SELECT

1

2

3

4

5

6 7 8

9

10

11 12 13 14 15

0

INPUTS

1

2

3 4

5

6 7 8

9

10

11 12

13 14 15 16

OUTPUTS

1

2

3 4

5

6 7 8

9

10

11 12 13 14 15 16

I/O button momentarily lights red until audio plane button flashes. I/O button 1 turns off.

Step 4 – Press the button for the input needing the audio level adusted (here 8).

Selected input button lights green, and View button lights red.
The current audio level dB is indicated by the lit and flashing output buttons.
Here buttons 1-4 lit and 5 flashing red indicates an input level of -9 dB.

(See Figure 25 for button lighting and dB levels.)

N View button lights red and output buttons are red when current

audio level is negative dB, and Esc button lights red and output

buttons are green when it is positive dB.

NOTE: This function is available only when the unit is in Lock mode 0.

1. Press and hold the Enter, Preset, View, and Esc buttons simultaneously until the control

buttons and I/O plane buttons 0 and 1 light.

2. Use the control buttons to select the baud rate:

• Enter = 9600 • Preset = 19200 • View = 38400 • Esc = 115200

The selected baud rate button flashes.

3. Use the I/O plane buttons (0 and 1) to select the connection type. The selected

connection type button flashes.

Viewing and Adjusting the Audio Input Level

• I/O plane button 0 = RS-232 • I/O plane button 1 = RS-422

4. Press any input or output button to exit configuration mode.

The audio level of each input can be displayed and adjusted through a range of -18 dB
through +24 dB. It can be adjusted from the front panel, through RS-232 or RS-422, or
through Ethernet (see SIS Configuration and Control on page 33 to make adjustments

using SIS commands).

Using the Front Panel

1. Press and release the Esc button to clear all pending changes (flashes green once).

2. Select the audio plane to be viewed and adjusted. The button lights red or amber.

3. Press and hold any I/O button until the audio plane button flashes red (approximately

2 seconds), and then release the button. All I/O buttons extinguish.

4. Press and release a desired input button. It lights green. The input audio level

is displayed by the lit and flashing output buttons (see the Audio Input Level

Adjustment Lighting Table on page 28 for button lighting and dB lighting) and the

color indicates the polarity (+ is green; – is red).

5. Press and release the View (<) button for attenuation (–), and Esc (>) button for gain (+)

to increase or decrease the audio level (see figure 25).

See the Audio Input Level Adjustment Lighting Table on page 28 for a table of
audio level settings.

Step 5 – Press and hold View to decrease or Esc to increase audio level.

Selected input button remains lit. Outputs light, flash, or go out as the level changes.
Here the dB is raised to +20 dB. Outputs 1-10 are lit green.
Additional inputs can be adjusted by repeating steps 4 and 5.

C O N T R O L

5

5

ESCVIEW

6 7 8

6 7 8

INPUTS

9

9

OUTPUTS

ENTER

PRESET

Selected control button lights red (in this example, Esc was pressed).

2

1

3 4

2

1

3 4

10

10

13 14 15 16

11 12

11 12 13 14 15 16

Figure 25. Adjusting the Input Audio Levels — an Example (Steps 5 and 6)

SMX System MultiMatrix Switcher • Operation 27

6. If desired, select additional inputs can be set by pressing their input button.

7. Press and release the Enter button (or wait 30 seconds) to exit the audio display and

adjustment mode. The audio plane button extinguishes.

NOTE: There is only one audio level setting per input on a specific plane. It is shared

by the left and right audio inputs. The audio levels are stored in non-volatile

memory. When power is removed and restored, they are retained.

If the audio is set to “follow-all” upon initial selection in step 2, the I/O plane

and associated input and output buttons light amber. When an input or output

button is held for 2 seconds (step 3), the I/O plane button flashes red.

Audio Input Level Adjustment Lighting

dB

Level

24 green 12

23 green 12 flash

22 green 11

21 green 11 flash

20 green 10

19 green 10 flash

18 green 9

17 green 9 flash

16 green 8

15 green 8 flash

14 green 7

13 green 7 flash

12 green 6

11 green 6 flash

10 green 5

Color

Buttons Lit
or Flashing

+/-

>
>
>
>
>
>
>
>
>
>
>
>
>
>
>

dB

Level

-1 red 1 flash

-2 red 1 flash

-3 red 2 flash

-4 red 2 flash

-5 red 3 flash

Color

9 green 5 flash

8 green 4

7 green 4 flash

6 green 3

5 green 3 flash

4 green 2

3 green 2 flash

2 green 1

1 green 1 flash

0 not lit -15

Buttons Lit
or Flashing

+/-

>
>
>
>
>
>
>
>
>

<
<
<
<
<

dB

Level

-6 red 3 flash

-7 red 4 flash

-8 red 4 flash

-9 red 5 flash

-10 red 5 flash

-11 red 6 flash

-12 red 6 flash

-13 red 7 flash

-14 red 7 flash

-16 red 8 flash

-17 red 9 flash

-18 red 9

Color

red 8 flash

Buttons Lit

or Flashing

+/-

<
<
<
<
<
<
<
<
<
<
<
<
<

Viewing and Adjusting the Audio Output Volume

NOTE: This function is only available when the unit is in lock mode 0.

The audio output volume of each output can be displayed and adjusted through a range of

64 steps (1 dB per step, 0% through 100%). The audio output volume can be adjusted from
the front panel, through RS-232 or RS-422, or through Ethernet.

NOTE: See the SIS tables in SIS Configuration and Control on page 33 for adjustment

Using the Front Panel

1. Press and release the Esc button to clear all pending changes. The button flashes green

once.

2. Select the audio plane to be viewed or adjusted. The button lights red or amber.

3. Press and hold any I/O button until the audio plane button flashes red (approximately 2

seconds), and then release the button. All I/O buttons extinguish.

methods using SIS commands.

SMX System MultiMatrix Switcher • Operation 28

4. Press and release a desired output button. The button lights green. The output audio

volume (relative volume) is indicated by the number of lit input buttons. All buttons lit
indicates no (zero) attenuation.

5. Press and release the Esc (>) and View (<) buttons to increase or decrease the output

audio volume (see the Audio Output Volume Lighting Table on page 30 for settings).

6. If desired, select additional outputs by pressing their output buttons.

7. Press and release the Enter button (or wait 30 seconds) to exit the audio display and

adjustment mode. The audio plane button extinguishes.

Step 4 – Press the button for the output needing the audio volume adusted (here 3).

2

1

1

The selected output button lights green.
The current audio volume is indicated by the lit and flashing input buttons.
Here input buttons 1-16 lit green indicate an output volume of 100% (0 dB attentuation).

Step 5 – Press and hold View to decrease or Esc to increase audio level (here View).

ENTER

1

1

The selected output button remains lit. Inputs light, flash, or go out as the volume changes.
Here the volume is decreased to 65.5%. Inputs 1-10 are lit green, and 11 is flashing slowly.
Additional outputs can be adjusted by repeating steps 4 and 5.

Step 6 – Press Enter to leave the output audio volume adjustment mode.

All buttons go out.

3

2

3

C O N T R O L

PRESET

2

3 4

2

3 4

4

5

4

5

5

5

6 7 8

6 7 8

ESCVIEW

6 7 8

6 7 8

INPUTS

OUTPUTS

INPUTS

OUTPUTS

10

9

11 12

10

9

11 12 13 14 15 16

10

9

11 12

10

9

11 12 13 14 15 16

13 14 15 16

13 14 15 16

Figure 26. Adjusting the Output Volume — an Example (Steps 4 through 6)

NOTE: There is only one audio volume setting per output on any specific plane. The

audio volume is shared by the left and right audio outputs. The audio volume

is stored in non-volatile memory. When power is removed and restored, the

audio volume settings are retained.

If the audio is set to “follow-all,” upon initial selection (step 2) the I/O plane

and associated input and output buttons light amber. When an input or

output button is held for 2 seconds (step 3), the I/O plane button flashes red.

SMX System MultiMatrix Switcher • Operation 29

Audio Output Volume Adjustment Lighting

Volume

%

dB

Attenuation

Buttons

Lit or

Flashing

SIS command Volume

%

dB

Attenuation

Buttons

Lit or

Flashing

SIS command

100 0 16 plane*out# *64V 52.0 32 8 plane*out# *32V

98.5 1 16 63 50.5 33 8 31

97.0 2 flash slowly 62 49.0 34 flash slowly 30

95.5 3 flash slowly 61 47.5 35 flash slowly 29

94.0 4 15 60 46.0 36 7 28

92.5 5 15 59 44.5 37 7 27

91.0 6 flash slowly 58 43.0 38 flash slowly 26

89.5 7 flash slowly 57 41.5 39 flash slowly 25

88.0 8 14 56 40.0 40 6 24

86.5 9 14 55 38.5 41 6 23

85.0 10 flash slowly 54 37.0 42 flash slowly 22

83.5 11 flash slowly 53 35.5 43 flash slowly 21

82.0 12 13 52 34.0 44 5 20

80.5 13 13 51 32.5 45 5 19

79.0 14 flash slowly 50 31.0 46 flash slowly 18

77.5 15 flash slowly 49 29.5 47 flash slowly 17

76.0 16 12 48 28.0 48 4 16

74.5 17 12 47 26.5 49 4 15

73.0 18 flash slowly 46 25.0 50 flash slowly 14

71.5 19 flash slowly 45 23.5 51 flash slowly 13

70.0 20 11 44 22.0 52 3 12

68.5 21 11 43 20.5 53 3 11

67.0 22 flash slowly 42 19.0 54 flash slowly 10

65.5 23 flash slowly 41 17.5 55 flash slowly 9

64.0 24 10 40 16.0 56 2 8

62.5 25 10 39 14.5 57 2 7

61.0 26 flash slowly 38 13.0 58 flash slowly 6

59.5 27 flash slowly 37 11.5 59 flash slowly 5

58.0 28 9 36 10.0 60 1 4

56.5 29 9 35 8.5 61 1 3

55.0 30 flash slowly 34 7.0 62 flash slowly 2

53.5 31 flash slowly plane*out# *33V 5.5 63 flash slowly plane*out# *1V

0 76 not lit 0

SMX System MultiMatrix Switcher • Operation 30

Using Reset Levels

The SMX can be returned to default settings by choosing certain reset modes. This can be
done via the front panel or the recessed Reset button on the rear panel (see c on page 8).

Using the Front Panel

The front panel reset is identical to the EZXXX} SIS command (see the Reset Switcher

SIS command on page 51). This clears all ties, presets, and mutes; resets all RGB delay to
0 seconds; resets all input audio levels to unity gain (0 dB); and sets all output volume levels
to 100% (0 dB of attenuation).

NOTE: • This system reset does not reset the Internet protocol (IP) settings or replace

To initiate the reset, perform the following:

1. If necessary, disconnect the power.

2. Press and hold the View and Esc buttons while reapplying AC power to the SMX.

user-installed firmware.

• To save settings, use the SMX Control Program and the File > Save MATRIX

settings as...

C O N T R O L

command (see Save MATRIX settings as... on page 63).

ENTER

PRESET

ESCVIEW

Power

Figure 27. Front Panel System Reset

3. Continue to hold the View and Esc buttons until the SMX properly powers up (see

Powering Up on page 16) and then release the buttons.

Using the Rear Panel

The recessed reset button on the rear panel initiates four levels of resets (numbered 1, 3,

4, and 5). Use a pointed stylus or Extron Tweeker to press it and select a reset level (see the

Reset Modes Table on page 32 for the modes). If the reset button is continuously held

down, the I/O light blinks every 3 seconds as the next reset level is reached, corresponding to

modes 3, 4, and 5. Use mode 1 if compatibility issues arise with user-loaded firmware.

CAUTION: After a mode 1 reset is performed, update the firmware to the latest version.

Do no operate the SMX with the firmware version that results from the
mode 1 reset. To use the factory default firmware, upload that version again.

If mode 1 is selected by mistake, cycle power to the SMX to return to the firmware version
that was running before the reset. Use the 0Q SIS command to confirm that the factory
default firmware is no longer running (look for the asterisk [*] following the version number).

• Use mode 3 to restart the communication and control events.

• Use mode 4 to reset most IP protocols to their default settings.

• Use mode 5 to restore the switcher to the default conditions.

SMX System MultiMatrix Switcher • Operation 31

Mode 1

1

2

Press and hold
the Reset button.

Modes 3, 4, and 5

Press and hold for
3, 6, or 9 seconds.

RESET

RESET

Figure 28. Resetting the SMX

CAUTION: Review the reset modes carefully. Using the wrong reset mode may result

in unintended loss of flash memory programming, port reassignment, or
processor reboot.

NOTE: The reset modes listed in the table below close all open IP and Telnet connections

and all sockets. Each mode is a separate function, not a continuation from mode

1 to mode 5.

SMX Series MultiMatrix Switcher Reset Mode Summary

Mode Activation Result Purpose/Notes

1. Hold down the recessed Reset button while

applying power to the SMX.

Release the Reset button.

Apply Power

RESET

Reset LED flashes once,
twice, or three times.

RESET

Release, then immediately
press and release again. Reset
LED flashes in confirmation.

RESET

The SMX reverts to the factory default
firmware. Event scripting does not start if the

SMX is powered on in this mode. All user files and
settings (drivers, adjustments, IP settings, and so on)
are maintained.

This mode reverts to the
factory default firmware
version if incompatibility
issues arise with user­loaded firmware.

NOTE: After a mode 1 reset is performed,

update the SMX firmware to the
latest version. Do not operate the

Firmware

Use Factory

firmware version that results from
this mode reset. If you want to
use the factory default firmware,
upload that version again (see

page 83 or page 96 for details on

uploading firmware).

3. Hold down the Reset button for about

3 seconds until the Power LED flashes once,

then release and press Reset momentarily

Events

Run/Stop

(less than 1 second).

4. Hold down the reset button for about 6

seconds until the Power LED flashes twice

(once at 3 seconds and again at 6 seconds).
Then release and press Reset momentarily
(for less than 1 second).

NOTE: Nothing happens if the momentary

Reset All

IP Settings

press does not occur within 1
second.

NOTE: If you do not want to update firmware,

or if you performed a mode 1 reset
by mistake, cycle power to the SMX
to return to the firmware version that
was running prior to the mode 1 reset.
Use the 0Q SIS command to confirm
that the factory default firmware is
no longer running (look for asterisks
following the version number).

This mode turns events on or off.

NOTE: Nothing happens if the momentary

press does not occur within 1 second.

This Mode:

• Enables ARP capability.

• Sets the IP address back to factory default

(192.168.254.254).

• Sets the subnet back to factory default.

• Sets the default gateway address to factory

default.

• Sets port mapping back to factory default.

• Turns DHCP off.

NOTE: User-defined

web pages
may not
work
correctly
if using
an earlier
firmware
version.

This mode is useful for
troubleshooting.

This mode enables you to
set IP address information
using ARP and the MAC
address.

• Turns events off.

5. Hold down the Reset button for about

9 seconds until the Power LED flashes

three times (once at 3 seconds, again at
6 seconds, and then at 9 seconds). Then

Reset to

release and press Reset momentarily (for
less than 1 second) within 1 second.

Factory Defaults

This mode performs a complete reset to factory
defaults (except the firmware).

• Does everything mode 4 does.

• Removes button or touchpanel configurations.

• Resets all IP options.

• Removes scheduling settings.

• Removes all files from the SMX.

This mode is useful if
you want to start over
with configuration and
uploading, and also to
replace events.

SMX System MultiMatrix Switcher • Operation 32

Troubleshooting

This section gives recommendations for general checks and actions for problems operating

the SMX. It also describes an actual image problem that Extron has encountered.

1. Ensure that all devices are plugged in and powered on. The SMX is receiving power if

2. Check to see if one or more outputs are muted.

3. Ensure that an active input is selected for output on the SMX.

4. Ensure that the proper signal format is supplied.

5. Check the cabling and make corrections as necessary.

6. Call the Extron S3 Sales and Technical Support Hotline if necessary (see the rear cover

one of the front panel Power Supply LEDs is lit green.

for the contact phone numbers in your region of the world).

SMX System MultiMatrix Switcher • Operation 33

SIS Configuration
and Control

The SMX can be configured and operated using the Extron Simple Instruction Set (SIS) of

commands. SIS commands can be run from a PC connected to either of the SMX serial ports

or the Ethernet port.

This section describes the SIS command method of communication and control. Topics that
are covered, includes:

• RS-232/RS-422 Link

• Ethernet (LAN) Port

• SIS Programming Guide

• Using the Command/Response Table for IP SIS Commands

RS-232 or RS-422 Link

The SMX has two ports that can be used for serial control. The default protocols for both
serial ports: 9600 baud, 1 stop bit, no parity, no flow control, 8-bit (see b on page 7, d on

page 8, or f on page 16 for connection details).

Ethernet (LAN) Port

The Ethernet connection makes SIS control of the SMX possible using a computer connected
to the same LAN or WAN. The SIS commands and behavior of the unit are identical whether
it is communicating via Ethernet, RS-232 or RS-422 (see page 7 for details of host device
connection through the RS-232 or Ethernet ports).

Ethernet Cable

The Ethernet cable can be terminated as a straight-through cable or a crossover cable and

must be properly terminated for your application (see Ethernet Control on page 106).

Default IP Addresses

To access the SMX via the Ethernet port, you need the Extron IP address, and may need the

subnet mask and the gateway address. If the IP address has been changed to an address
comprised of words and characters, the actual numeric IP address can be determined using
the ping (CMP) utility (see Ethernet Control on page 106). The factory-specified defaults
are:

IP address: 192.168.254.254, subnet mask: 255.255.0.0, gateway address: 0.0.0.0

SMX System MultiMatrix Switcher • SIS Configuration and Control 34

Establishing an Ethernet Connection

Establish a network connection to the SMX as follows:

1. Open a TCP socket to port 23 using the SMX IP address.

NOTE: If the local system administrators have not changed the value, the factory-

specificed default, 192.168.254.254, is the correct value for this field.

The SMX responds with a copyright message including the date, the name of the
product, firmware version, part number, and the current date/time.

NOTES: • If the SMX is not password-protected, the device is ready to accept SIS

commands immediately after it sends the copyright message.

• If the SMX is password-protected, a Password prompt appears below the

copyright message.

2. If the SMX is password-protected, enter the appropriate administrator or user password.

3. If the password is accepted, the SMX responds with Login User or Login

Administrator

4. If the password is not accepted, the Password prompt reappears.

.

Connection Timeouts

The Ethernet link times out after a designated period of no communication. By default, this

timeout value is set at 5 minutes but the value can be changed (see the Configure global

IP port timeout command on page 58).

NOTE: Extron recommends leaving the default timeout at five minutes and periodically

issuing the Query (Q) command to keep the connection active. If there are long

idle periods, Extron recommends disconnecting the socket and reopening the

connection when another command must be sent.

Number of Connections

An SMX can have up to 200 simultaneous TCP connections, including all http sockets

and Telnet connections. When the connection limit is reached, the SMX accepts no new

connections until some have been closed. No error message or indication is given that
the connection limit has been reached. To maximize performance of an IP Link device, the
number of connections should stay low and unnecessary open sockets should be closed.

Using Verbose Mode

Telnet connections to the SMX can be used to monitor changes that occur on the switcher,
such as front panel operations and SIS commands from other Telnet sockets or a serial port.
For a Telnet session to receive change notices from the SMX, the Telnet session must be in
verbose mode 1 or 3 (see the Set verbose mode command on page 57).

SMX System MultiMatrix Switcher • SIS Configuration and Control 35

SIS Programming Guide

Host-to-SMX and SMX-to-Host Communications

SIS commands consist of one or more characters per field. No special characters are required

to begin or end a command sequence. When the SMX determines that a command is valid,

it executes the command and sends a response to the host device. All responses from the
switcher to the host end with a carriage return and a line feed (CR/LF = ]), which signals
the end of the response character string. A string is one or more characters.

Switcher-Initiated Messages

When a local event such as a front panel operation occurs, the switcher responds by sending

a message to the host. The switcher-initated messages are listed below.

With an RS-232 or RS-422 connection to a computer (upon power up):

(c) Copyright 2009, Extron Electronics SMX, Vx.xx, 60-XXX-01]
Reconfig]

With an Ethernet connection:

(c) Copyright 2009, Extron Electronics SMX, Vx.xx, 60-XXX-01]
Ddd, DD MMM YYYY HH:MM:SS (day, date time as in Tue, 14 Apr 2009 14:43:17)

The SMX initiates the copyright message when powered on or when connection via Internet
Protocol (IP) is established. Vx.xx is the firmware version number.

]Password:
The SMX initiates the password message immediately after the copyright message when the
controlling system is connected using TCP/IP or Telnet and the SMX is password protected.
The SMX requires an administrator or user level password before performing the commands
entered.

NOTE: The Password prompt is re-displayed if an incorrect password is entered.

]

Login Administrator]and]Login User]

The SMX initiates the login message when a correct administrator or user password has
been entered. If the user and administrator passwords are the same, the switcher defaults to
administrator privileges.

Qik]

The SMX initiates the Qik message after front panel switching.

Rprnn]

The SMX initiates the Rpr message when a memory preset has been recalled from the front
panel. “nn” is the preset number.

Sprnn]

The SMX initiates the Spr message when a memory preset has been saved from the front
panel. “nn” is the preset number.

Reconfig]

The SMX sends the Reconfig message whenever power is cycled, the plane address is
changed, or the output board is installed or uninstalled.

NOTE: The response given is seen via an RS-232 or RS-422 connection only.

ppInnn Audxx]

The SMX initiates the Aud message when a front panel input audio level change has
occurred. “pp” is the plane address, “nn” is the output number, and “xx” is the dB level.

ppOutnn Volxx]

The SMX initiates the Vol message when a front panel output audio volume change has
occurred. “pp” is the plane address, “nn” is the output number, and “xx” is the volume
level.

SMX System MultiMatrix Switcher • SIS Configuration and Control 36

ppVmtnn*x]

Space

The SMX initiates the Vmt message when a video output mute is toggled on or off from
the front panel. “pp” is the plane address, “nn” is the output number, and “x” is the mute
status: 1 = on, 0 = off.

ppAmtnn*x]

The SMX initiates the Amt message when an audio output mute is toggled on or off from
the front panel. “pp” is the plane address, “nn” is the output number, and “x” is the mute
status: 1 = on, 0 = off.

Exen]

The SMX initiates the Exe message when executive mode is toggled on or off from the front
panel. “n” is the executive mode status: 1 = on, 0 = off.

Switcher Error Responses

When the SMX receives an SIS command and determines that it is valid, it performs the

command and sends a response to the host device. If the command is invalid or contains
invalid parameters, the SMX returns an error response to the host. The error response codes
are:

E01 — Invalid input channel number (out of range)
E10 — Invalid command
E11 — Invalid preset number
E12 — Invalid output number/port number
E13 — Invalid parameter (out of range)
E14 — Command not available for this configuration
E17 — Timeout (only caused by direct write of global presets)
E22 — Busy
E24 — Privilege violation (Ethernet and Extron software only)
E25 — Device not present
E26 — Maximum number of connections exceeded
E27 — Invalid event number
E28 — Bad filename/File not found

Using the Command and Response Table for SIS Commands

The Command and Response Table begins on page 42. Lowercase letters are acceptable
in the command field except where indicated. Figure 29 shows the hexadecimal equivalent
of ASCII characters used in the command and response tables.

ASCII to Hex Conversion Table

•

Figure 29. ASC II to Hexadecimal Conversion

Symbols are used throughout the table to represent variables in the command and response
fields. Command and response examples are shown throughout the table.

SMX System MultiMatrix Switcher • SIS Configuration and Control 37

Symbol definitions

]

¦ or }

•

E or W

NOTE: Input and output numbers in commands may be entered as either 1, 2, or

X!
X@

X#
X$
X%
X^
X&

X*

X(

X1)

X1!

X1@

X1#

X1$

X1%
X1^

= Carriage return and line feed

= Carriage return with no line feed

= Space
= Escape key

3-digit numbers. All input and output numbers are reported as 2-digit numbers
in the response. (for example, 03 for input 3).

= Input number 01 – <maximum number of inputs>

= Input number for ties 01 – <maximum number of inputs>

00 = untied

= Output number 01 – <maximum number of outputs>

= Numeric dB value -18 – +24 (45 steps of gain attenuation)

= Audio gain 0 – 24 (measured in dB)

= Audio attenuation 1 – 18 (measured in dB)

= Volume adjustment range 0 – 64 (0% – 100% in 1 dB steps except

from 1 to 0 which is in 0.34 dB steps)

= Fiber optic transceiver module 0 = no module installed

1 = disabled front panel
2 = enabled (basic only)

= On or Off status

Emulation, muting, or power

supply

= Executive mode

= Output rate (nnnn.nn)

= Global or plane preset number 0 = no mute

= Input Connection Status 0 = Connected

= Delay 0 – 10 (0 – 5 seconds in 0.5 second

= Video/Audio mute 0 = no mute

= Sync frequency xxx.xx (in Hz or kHz)

= HDCP compliance 0 = no source connected

0 = off or disabled
1 = on or enabled

0 = enable (basic and admin)
1 = disabled front panel
2 = enabled (basic only)

---- = bypass mode
0000 = no connection (rate mismatch)
nnnn = actual rate

1 = video
2 = audio
3 = video and audio

1 = disconnected

increments)

1 = video
2 = audio
3 = video and audio

1 = source is HDCP compliant
2 = source is not HDCP compliant

SMX System MultiMatrix Switcher • SIS Configuration and Control 38

X1*

X1(

X2)

X2!

X2@

X2$
X2%
X2^
X2(
X3)

= Reclocker rates for SDI/HD-SDI

boards

= Signal status 0 = no signal at the input

= Output connection status 0 = no active connection on A or B

= Version number x.xx.xxxx (the first 3 numbers is the

= Plane addresses 00 – 15 = for 16 planes

= Voltage Positive or negative voltage magnitude

= Temperature In Degrees Fahrenheit

= Fan speed In RPM

= Create virtual plane address 90 – 99 = 10 planes

= Slot number 1 – 4 for 2U units

00 = auto detect (default)
01 = bypass reclocker

1 = signal at the input (H)
2 = signal at the input (V)
3 = signal at the input (HV/receive link

presence for fiber boards)

1 = first (A) port connected and second

(B) port not connected

2 = first (A) port not connected and

second (B) port connected

3 = active connection on both A and B

version number and the last 4 is the
build number)

90 – 99 = for virtual planes (10 planes)

1 – 6 for 3U units
1 – 8 for 4U units
1 – 10 for 5U units
00 = e-mail F & P
1 – 10 = e-mail I

SMX System MultiMatrix Switcher • SIS Configuration and Control 39

X3!

= Slot information

XYZ
X

= board type (B – Y)

YZ = board size (00 – 15)

(X) Board Type (X) Board Type

B Video N DVI Pro

C S-video O HDMI

D S-video P FOMX 1616

E Wideband Q FOMX 88
F S-video DIN R RESERVED

G VGA S RESERVED
H VGA T RESERVED

I Audio analog U USB

J SDI/HDSDI V RESERVED

K Sync W DVI (2 data blocks)

L DVI X No board installed

M DVI Y DVI (2 data blocks)

(YZ) Reference # Board Size Note

15 16x16
09 8x4x2 For S-video BNC

08 8x8x2 For sync and S-video

07 8x8

06 8x4

05 4x8

04 4x4

00

No board installed or slot covered by
multi slot board

Refer to next slot for
size of board.

X3@

X3#

X3$

= EDID reference file for DDC data

= Primary power supply 0 = not installed

= Secondary (redundant) power supply 0 = not installed

SMX System MultiMatrix Switcher • SIS Configuration and Control 40

15

= default (1024x768 at 60 Hz) for DVI

32 = default (720p) for DVI Pro and HDMI

boards

1 – 8 = stored from connected monitors as

reference

9 – 36

= fixed factory rates

37 – 40 = user assigned

1 = OK
2 = failed

1 = OK
2 = failed

EDID Minder Table — DDC Source Selection DVI-Pro and HDMI

SIS value

X3@

1 Output 1 21 1280x1024 60

2 Output 2 22 1280x1024 75

3 Output 3 23 1365x768 60

4 Output 4 24 1365x768 75

5 Output 5 25 1366x768 60

6 Output 6 26 1366x768 75

7 Output 7 27 1400x1050 60

8 Output 8 28 1600x1200 60

9 640x480 60 29 480p 60

10 640x480 75 30 576p 50

11 800x600 60 31 720p 50

12 800x600 75 32

13 852x480 60 33 1080i 50

14 852x480 75 34 1080i 60

15

16 1024x768 75 36 1080p 60

17 1024x852 60 37

Resolution Refresh (Hz)

1024x768

(default) DVI

60 35 1080p 50

SIS value

X3@

Resolution Refresh (Hz) Resolution Refresh (Hz)

720p (default)

DVI-Pro/HDMI

User assigned

60

480p

2 channel audio

576p

2 channel audio

720p

2 channel audio

720p (default)

2 channel audio

1080p

multi channel

audio

1080i

2 channel audio

1080p

2 channel audio

1080p

2 channel audio

60

60

50

60

60

60

50

60

18 1024x852 75 38 User assigned

19 1280x768 60 39 User assigned

20 1280x768 75 40 User assigned

NOTES: The DDC source resolution and refresh rates for DVI-Pro and HDMI are the same

for lines 1-28, 30-31, 35, and 37-40, but differ for lines 29, 32-34, and 36.

Multi channel audio consists of:

PCM 2 channel audio (stereo) DTS 8 channel audio
AC-3 6 channel audio E-AC-3 8 channel audio
PCM 8 channel audio DTS-HD 8 channel audio

AC-3 8 channel audio MLP 8 channel audio

2-channel audio is:

PCM 2 channel audio (stereo)

X6)

= EDID file data block 128 – 256 bytes of binary data for DVI

(256 bytes depending which DVI board
is installed), or 256 bytes for DVI-Pro and
HDMI

NOTE: EDID data block size is dependent on which DVI board is installed.

SMX System MultiMatrix Switcher • SIS Configuration and Control 41

Command/Response Table for SIS Commands

Command ASCII Command

(Host to Switcher)

Output Switching by Plane

NOTES: • The & tie command for RGBHV and the % tie command for video can be used interchangeably.

• The ! tie command can be used for switching both video signals and audio signals with the same plane

address.

• The & tie command for RGB and the % tie command for video can be used interchangeably.

• The & read tie command for RGB and the % read tie command for video can be used interchangeably.

• Commands can be entered back-to-back in a string with no spaces.

For example: 1*1*1&001*002&001*003*003&001...
The SMX supports 1-, 2-, and 3-digit numeric entries (1*1!, 01*02*02&, or 001*003*003%).

Tie input to an output

(RGBHV)

Tie input to an output (Video)

Tie input to an output (Audio)

Tie input to an output (All)

Tie input to all (RGBHV)

Tie input to all (video)

Tie input to all (audio)

Tie input to all
(audio and video)

X2@*X@*X# &

X2@*X@*X# %

X2@*X@*X# $

X2@*X@*X#!

X2@*X@*&

X2@*X@*%

X2@*X@*$

X2@*X@*!

Quick Multiple Tie

Make multiple ties

Example:

E+Q X2@*X@*X#!

...X2@*X@*X# $}

E+Q01*3*4!01*3...

*5%01*3*6$

}

Response

(Switcher to Host)

X2@ Out X#

In X@•RGB]

•

X2@ Out X#•In X@•Vid]

X2@ Out X#•In X@•Aud]

X2@ Out X#•In X@•All]

X2@ In X@•RGB]

X2@ In X@•Vid]

X2@ In X@•Aud]

X2@ In X@•All]

Qik]

Qik]

Additional Description

Tie input X@ to output X# on plane

X2@ for RGB signals.

Tie input X@ to output X# on plane X2@

for Video signals.

Tie input X@ to output X# on plane

X2@ for audio signals.

Tie input X@ to output X# on plane

X2@ for all signals.

Tie input X@ to all outputs on plane

X2@ for RGB signals.

Tie input X@ to all outputs on plane

X2@ for video signals.

Tie input X@ to all outputs on plane

X2@ for audio signals.

Tie input X@ to all outputs on plane

X2@ all signals.

Make multiple ties with one command
entry.

Tie plane 01 input 3 audio and video
signals to outputs 4 (audio and video),
5 (video only), and 6 (audio only).

NOTE: This command activates all I/O switches simultaneously.

NOTES: X@ = Input number 01 - <maximum number of inputs>

00 = untied

X# = Output number 01 - <maximum number of outputs>
X2@ = Plane number 00 - 15 = plane address

90 - 99 = virtual plane

SMX System MultiMatrix Switcher • SIS Configuration and Control 42

Command ASCII Command

(Host to Switcher)

Response

(Switcher to Host)

Additional Description

View Ties

NOTE: If the view follow-all tie command (!) is used for an output with a break-away tie, the SMX will respond with

an error message (E14).

View RGBHV output tie

View video output tie

View audio output tie

X2@*X# & X@]

X2@*X# % X@]

X2@*X# $ X@]

RGB/Video Mute by Plane

RGB/video mute

RGB/video unmute

Read RGB/video mute

RGB/video mute entire plane

RGB/video unmute entire plane

X2@*X#*1B X2@ Vmt X#*1] Mute RGB/video output X#.
X2@*X#*0B X2@ Vmt X#*0] Unmute RGB/video for X#.
X2@*X# B X(] Read RGB/video output X#.
X2@*1*B X2@ Vmt00*1] Mute RGB/video plane X2@.
X2@*0*B X2@ Vmt00*0] Unmute RGB/video plane X2@.

Audio Mute by Plane

Audio mute

Audio unmute

Read audio mute

Audio mute entire plane

Audio unmute entire plane

View Mute

View output mutes
(entire plane)

X2@*X#*1Z X2@ Amt X#*1] Mute audio output X#.
X2@*X#*0Z X2@ Amt X#*0] Unmute audio for X#.
X2@*X# Z X(] Read audio output X#.
X2@*1*Z X2@ Amt00*1] Mute all audio on plane X2@.
X2@*0*Z X2@ Amt00*0] Unmute all audio on plane X2@.

E X2@ VM}

RGB Delay (Triple Action Switching) - for VGA / RGBHV Only

Set RGB Delay (by plane)

Read RGB Delay

E X2@*X#*X1# D}
E X2@*X# D} X1#]

Out X#•In X@•RGB]

X2@

Out X#•In X@•Vid]

X2@

X2@ Out X#•In X@•Aud]

1

2

...X1$

n

]

2

...X1$

X1$

X1$

X2@*X1$1 X1$

Mut

Out X#•Dly X1#]

X2@

View RGBHV input tied to output X#
on plane

Verbose mode 2 or 3
View video input tied to output X#

on plane X2@.

Verbose mode 2 or 3
View audio input tied to output X#

on plane X2@.

Verbose mode 2 or 3

View output mute for plane X2@.

n

Verbose mode 2 or 3

]

Set the RGB Delay of output X#.

X2@.

NOTES: X@ = Input number 01 – <maximum number of inputs>

X# = Output number 01 – <maximum number of outputs>
X( = Mute status 0 = off

1 = on

X1# = RGB delay interval 10 = maximum (in 0.5 second increments)
X1$ = Video/Audio mute status 0 = no mutes

1 = video mute

X2@ = Plane number 00 - 15 (16 planes)

2 = audio

3 = video and audio mute

SMX System MultiMatrix Switcher • SIS Configuration and Control 43

Command ASCII Command

(Host to Switcher)

Response

(Switcher to Host)

Global Presets (All Planes)

Save current ties as a
global preset

Recall a global preset

X1!, Spr X1!]

X1!. Rpr X1!] Recall global preset X1!,

NOTE: Attempting to recall an unsaved preset will result in a E11 error code.

Plane Presets

Save current ties as a plane
preset

Recall a plane preset

X2@*X1!*0, X2@Spr X1!]

X2@*X1!*0. X2@Rpr X1!] Recall plane preset X1! as

View Presets (Ties)

NOTE: The G and P commands are case sensitive.

Additional Description

Save the current set of ties
as global preset

and make it the current
configuration.

Save the current set of ties
as plane preset

the current configuration.

X1!.

X1!.

View current video

configuration/plane

View current audio

configuration/plane

View global presets (video)

View global presets (audio)

View plane presets (video)

View plane presets (audio)

NOTES: • If a preset is unassigned, then name displayed is [unassigned].

• If a global preset is saved but not yet named, then default name is “Preset X1!,” (X1! = preset number).

• Viewing global presets show the ties for the selected plane.

• Viewing plane presets lists only the configuration of that particular plane.

• When viewing outputs, only outputs higher than the one designated display.

Virtual (Multi Plane) Definition

Write virtual plane address

Read Virtual plane address

EG X2@*0*X#*1VC}

Vgp

X2@*00•OutX#•X@1•X@2•X@3•X@

EG X2@*0*X#*2VC}

Vgp

X2@*00•OutX#•X@1•X@2•X@3•X@

EG X2@*X1!*X#*1VC}

X2@*X1!•OutX#•X@1•X@2•X@3•X@

Vgp

EG X2@*X1!*X#*2VC}

Vgp

X2@*X1!•OutX#•X@1•X@2•X@3•X@

EP X2@*X1!*X#*1VC}

X2@*X1!•OutX#•X@1•X@2•X@3•X@

Vpp

EP X2@*X1!*X#*2VC}

Vpp

X2@*X1!•OutX#•X@1•X@2•X@3•X@

EX2(,X2@

n

X2@

MP}

1

*X2@2*...

EX2(MP}

1

•X@2•X@3•X@

X@

4

16

... X@

1

•X@2•X@3•X@

X@

4

...

X@16•Aud]

1

•X@2•X@3•X@

X@

4

...

X@16•Vid]

1

•X@2•X@3•X@

X@

4

... X@

1

•X@2•X@3•X@

X@

4

...

X@16•Vid]

1

•X@2•X@3•X@

X@

4

... X@

MpvX2(,X2@1,X2@

X2@n]

1

,X2@2...X2@

X2@

n

4

... X@

•Vid]

4

... X@

4

... X@

4

... X@

16

•Aud]

4

... X@

4

... X@

16

•Aud]

2

...

]

16

•Vid]

16

•Aud]

16

•Vid]

16

•Aud]

16

•Vid]

16

•Aud]

View video configuration.

Verbose mode 2 or 3

View audio configuration.

Verbose mode 2 or 3

View video configuration.

Verbose mode 2 or 3

View audio configuration.

Verbose mode 2 or 3

View video configuration.

Verbose mode 2 or 3

View audio configuration.

Verbose mode 2 or 3

Write virtual plane address.

Read virtual plane address.

NOTES: X@ = Input number 01 - <maximum number of inputs>

X# = Output number 01 - <maximum number of outputs>
X1! = Preset number 01 - 32 = global presets

X2@ = Plane number 00 - 15 = 16 planes
X2( = Virtual plane number 90 - 99 = 10 planes

1 - 10 = plane presets

SMX System MultiMatrix Switcher • SIS Configuration and Control 44

Command ASCII Command

(Host to Switcher)

Response

(Switcher to Host)

Front Panel Lockout (Executive Mode)

Lock front panel
(advanced functions)

Lock front panel

Unlock front panel

View front panel lock

2X

1X

0X

X

Exe2

Exe1

Exe0

X(]

]

]
]

NOTE: For full lock mode details, see Setting the Front Panel Locks (Executive Modes) on page 25.

Information Requests

NOTE: Firmware version/part number/information Primary BME only.

Additional Description

Enable lock mode 2.

Enable lock mode 1.

Disable lock mode.

Show lock mode status.

Query firmware version

Example:

Query firmware and build
version

Query kernel firmware and
build version

Query verbose version
information

Q

Q

*Q

**Q

0Q

X2!]

]

1.14
Ver01*X2!]

The firmware version is

1.14.

Verbose mode 2 or 3

X2!]

BldX2!] Verbose mode 2 or 3

X2!]

LibX2!] Verbose mode 2 or 3

Sum of responses from 2Q-3Q-4Q

Ver00* sum of responses from 2Q-3Q-4Q] verbose response

]

NOTE: The firmware that is currently running is marked by an asterisk (*). A question mark (?.??) indicates that only

factory firmware is loaded. A caret (^) indicates the firmware that should be running, but a Mode 1 reset was
executed and the default factory version is loaded. An exclamation point (!) indicates corrupted firmware.

Example 0Q

Response: Description * indicates the version running Upload date and time

| | |

1.23 - 0.14(0.20-SMX Series - Wed, 04 Jan 2006 23:11:29 GMT) - 1.00*(0.24-SMX Series - Thu, 20 Apr 2007 20:02:35 GMT)

Ethernet protocol SMX firmware version Updated firmware version

firmware

Query firmware version

Query bootstrap version

Query factory firmware
version

Query updated firmware
version

1Q

2Q

3Q

Ver03*

4Q

Ver04*X2!] (plus web ver.-desc-upload date/time)]

X2!] (plus ver.-desc-upload date/time)]

X2!]

Ver01*X2!] Verbose mode 2 or 3

X2!]

Ver02*X2!] Verbose mode 2 or 3

X2!] (plus web ver.-desc-upload

date/time)

X2!](plus web ver.-desc-upload

date/time)

]

Verbose mode 2 or 3

Verbose mode 2 or 3

NOTE: The 3Q and 4Q responses indicate the web version, a brief description (model used on), and the date the

last version was uploaded. For example, a typical 4Q response is; [1.14*(1.77-SMX Series -Wed, 01
Apr 2011 18:35:43 GMT)], indicating loaded firmware version is 1.14, web version is 1.77 for the SMX,

uploaded Wednesday, April 1st 2011 at 6:35 pm GMT).

NOTES: X( = Lock mode status: 0 = disabled, 1 = enabled, 2 = enabled (basic only)

X2! = Version number x.xx

SMX System MultiMatrix Switcher • SIS Configuration and Control 45

Command ASCII Command

(Host to switcher)

Query system status

Query specific system status

Example:

Query switcher information
(general) per plane (16 actual
and 10 virtual) plus board
configuration

Example:

S

nS

S

I

Response

(Switcher to host)

Additional Description

X2$•X2$•X2$•X2%•X2^•X2^•X3#•X3$]
X2$ or X2% or X2^ or X3#]

Stsn*X2$ or X2% or X2^ or X3#] Verbose mode 2 or 3

Sts0* 3.31 4.98 24.22 +100.40 03305 03308 1 0

3.31 and 4.98 are power supply voltages; 24.22 is fan voltage,

100.40 (degrees F) is the temperature, 03305 is fan 1 rpm,
03308 is fan 2 rpm, 1 is primary power supply (OK).

0

X@

XX#0AX@0XX#

V
VX@25XX#25AX@25XX#

V16x16A16x16

-X--•...

...•V--X--A--X--]

0

•...VX@

15

25

XX#15AX@15XX#

]

•V--X--A--X--•V--X--A--X--•V--X--A-

NOTE: The I response gives 26 parameters, the first 16 (V_x_A_x_) is plane information (planes 0-15), and the next

are virtual planes 1-10 (90-99).

]

15

•...

Query model name

Example:

Query model description

Example:

Query system-memory usage

Query user-memory usage

Query plane address per slot

Example:

1I

2I

3I

4I

ESTAT}

Stat*

Switcher description (short)

Inf01*Switcher description (short)] Verbose mode 2 or 3
Inf01*SMX

Switcher description (long)

Inf02*Switcher description (long)] Verbose mode 2 or 3
Inf02*System Multi Matrix

# of Bytes used out of # KBytes
Inf03*# of Bytes used out of # KBytes Verbose mode 2 or 3

# of Bytes used out of # KBytes

Inf04*# of Bytes used out of # KBytes Verbose mode 2 or 3

(slot 1)

X2@

StatX2@

5U frame, 10 slots
Slot 1 2 3 4 5 6 7 8 9 10

00•01•--•02•--•--•03•--•03•03]

Slot 1 00 the board address installed in slot 1 is plane 00
Slot 2 01 the board address installed in slot 2 is plane 01
Slot 3 - - No board installed

]

•X2@

(slot 1)

(slot 2)

•X2@

•...X2@

(slot 2)

NOTES: X@ = Input number 01 - <maximum number of inputs>

00 = untied

X# = Output number 01 - <maximum number of outputs>

X2@ = Plane number 00 - 15

90 - 99 = virtual plane

X2$ = Voltage + or – voltage
X2% = Temperature
X2^ = Fan speed RPM
X3# = Primary power supply 0 = not installed

1 = OK
2 = failed

X3$ = Secondary (redundant) power supply 0 = not installed

1 = OK
2 = failed

]

]

]

•...X2@

]

]

(

slot 6/8/10)

(slot 6/8/10)

] Verbose mode 2 and 3

]

SMX System MultiMatrix Switcher • SIS Configuration and Control 46

Command ASCII Command

(Host to Switcher)

Query part number and slot

N 60-xxx-yy

information

*N

Example:

*N Pno60-857-01.L04J07G00G00G00G15D00D15C00C15

NOTE: Left table gives X value. Right table gives YZ value.

n1 = Slot 1 L04 DVI board (L) 4x4 configuration (04) - 1 slot board
n2 = Slot 2 J07 HD-SDI bard (J) 8x8 configuration (07) - 1 slot board
n3 = Slot 3 G00 Slot 3 is covered by VGA board (G) no board (0)
n4 = Slot 4 G00 Slot 4 is covered by VGA board (G) no board (0)
n5 = Slot 5 G00 Slot 5 is covered by VGA board (G) no board (0)
n6 = Slot 6 G15 VGA board (G) 1616 configuration (15) - 4 slots board
n7 = Slot 7 D00 Slot 7 is covered by S-video BNC board top (D) no board (0)
n8 = Slot 8 D15 S-video BNC top board (D) 1616 configuration (15) - 2 slots (top) of 4
n9 = Slot 9 C00 Slot 9 is covered by S-video BNC board bottom (C) no board (0)
n10 = Slot 10 C15 S-video BNC top board (C) 1616 configuration (15) - 2 slots (bottom) of 4

A slot response can show either no board installed (X00), or the slot is covered by a multi slot board as shown
in the example above; slots 3, 4, and 5, (G00) are covered by the 1616 VGA board in slot 6.

Response

(Switcher to Host)

60-xxx-yy.
Pno 60-xxx-yy.X3!n

Verbose mode 2 or 3

Where

X3!n1X3!n2X3!n

x

X3!n

= XYZ; X = type of board (B-T & X), YZ = board size

Additional Description

3

... X3!n

1

X3!n2X3!n

6/8/10

3

... X3!n

]

6/8/10

]

(00-15) and nx is the number of the slot the board is installed in.

(X) Board Type (X) Board Type

B Composite BNC N DVI Pro

C S-video BNC O HDMI

D S-video BNC 1616 P FOMX 1616

E Wideband Q FOMX 88

F S-video DIN R RESERVED

G VGA 1616 S RESERVED

H VGA 88/84 T RESERVED

I Audio analog U USB

J SDI/HDSDI V RESERVED

K Sync W DVI (2 data blocks)

L DVI X No board installed

M DVI Y DVI (2 data blocks)

Reference
# (YZ)

15 16x16

09 8x4x2 For S-video BNC

08 8x8x2 For sync and S-video

07 8x8

06 8x4

05 4x8

04 4x4

00 No board installed or

NOTE: X3! = board type and board size (XYZ) X = Type of board (B - Y)

YZ = Board size (00 - 15)

Board Size Note

slot covered by multi slot
board

Refer to next slot for size
of board

SMX System MultiMatrix Switcher • SIS Configuration and Control 47

Command ASCII Command

(Host to Switcher)

EDID Commands by Slots

Assign EDID data to input

Assign EDID data to all inputs

Save output 1 EDID data

View EDID data assignment

Export EDID file data

Import EDID file data

SIS Value

X3@

1 Output 1 21 1280x1024 60

2 Output 2 22 1280x1024 75

3 Output 3 23 1365x768 60

4 Output 4 24 1365x768 75

5 Output 5 25 1366x768 60

6 Output 6 26 1366x768 75

7 Output 7 27 1400x1050 60

8 Output 8 28 1600x1200 60

9 640x480 60 29 480p 60 480p

10 640x480 75 30 576p 50 576p

11 800x600 60 31 720p 50 720p

12 800x600 75 32 720 (default)

13 852x480 60 33 1080i 50 1080i

Resolution Refresh (Hz)

EA X3)*X!*X3@EDID} X3)EdidAX!*X3@]
EA X3)*X3@*EDID} X3)EdidA00*X3@]
ES X3)*X3@ EDID} X3)EdidSX3@] Applies only when X3@ = 37 to 40.
EA X3)*X! EDID}

EE X3)*X3@ EDID} X6)]

EI X3)*X3@ EDID}X6) X3) EdidIX3@] X3@ = 37 to 40

EDID Minder Table — DDC Source Selection DVI-Pro/HDMI*

14 852x480 75 34 1080i 60 1080i

15 1024x768

16 1024x768 75 36 1080p 60 1080p

17 1024x852

18 1024x852 75 38 User assigned

19 1280x768 60 39 User assigned

20 1280x768 75 40 User assigned

(default) DVI

Response

(Switcher to Host)

Additional Description

X3@]
X3)

EdidAX!*X3@] Verbose mode 2 or 3

X3)EdidE X3@*X6)] Verbose mode 2 or 3

SIS Value

60 35 1080p 50 1080p

60 37 User assigned

X3@

Resolution Refresh (Hz) Resolution Refresh (Hz)

2 ch audio

2 ch audio

2 ch audio

DVI-Pro/HDMI

60 720p (default)

2 ch audio

Multi ch audio

2 ch audio

2 ch audio

2 ch audio

60

60

50

60

60

60

50

60

NOTES: For DVI-Pro/HDMI EDID data, resolutions 1-28, 30-31, 35, and 37-40, are the same. Resolutions 29, 32-34, and 36

differ. For DVI-Pro/HDMI channel definitions (see page 41).

X! = Input number 01 - <maximum number of inputs>
X3) = Slot address 01 - 10
X3@ = EDID reference file for DDC data 15 (DVI) or 32 (DVI-Pro) is default

0 = automatic
1 - 8 = stored from connected EDID monitors (reference)
9 - 36 = factory fixed rates
37 - 40 = user definable

X6) = EDID file data block 128 or 256 bytes of binary data for DVI (depending on which

DVI board is installed or 256 bytes for DVI-Pro/HDMI

SMX System MultiMatrix Switcher • SIS Configuration and Control 48

Command ASCII Command

(Host to Switcher)

Response

(Switcher to Host)

Additional Description

Commands Specific to SMX SDI/HD-SDI Boards

Output Re-clocking Per Slot

Set output reclocker per slot

Read reclocker

X3)*X#*X1*= RteX3)*X#*X1*]
X3)*X#= X1*]

List DSVP (Digital Sync Validation Processing)

DSVP for VGA and RGBHV

H

List individual sync (DVSP)

X3)*X!LS

X1%
X3)FRQ X!

NOTE: Unit responds 0000.00, 0000.00 if no connection or an error is found.

List all input sync (DVSP)

X3)*0LS

X1(1X1(
X3)FRQ00*X1(1X1(

DSVP (Signal Present) for Composite/S-video/DVI/DVI-Pro/HDMI Boards

List all input sync (DVSP)

X3)*0LS

X1(1X1(
X3)FRQ0*X1(1X1(

NOTE: List individual signal present per slot is not available on this board. Unit responds with error E14.

DSVP (Signal Present and Rate/Reclocker) for SDI/HD-SDI Boards

List individual sync (DVSP)/slot

X3)*X#LS X1)]

,X1%

V

]

1

,X1%H,X1%

2

... X1(

2

... X1(

n

n

]

]

V

2

... X1(

2

... X1(

Listed as Horizontal, Vertical.

]

Verbose mode 2 or 3

n

] Verbose mode 2 or 3

n

] Verbose mode 2 or 3

X3)FRQ X#*X1)] Verbose mode 2 or 3

NOTE: Unit responds 0000 if no connection, no ties, or an error is found.

n

2

... X*

2

... X1(

2

... X1(

1X*2

n

]

]

2

... X1(

n

]

2

... X1(

n

... X*

] Verbose mode 2 or 3

List all sync (DVSP)/slot

DSVP (Link Present) for Fiber Optic Boards

List all input (DVSP)

NOTE: List individual signal present per slot is not available on this board. Unit responds with error E14.

Fiber Optic Board Status

View Fiber transceiver module

installed

X3)*0LS

X3)*0LS

X3)I

0*

X1(1X1(
X3)FRQ0*X1(1X1(

X1(1X1(
X3)FRQ0*X1(1X1(

X*1X*

InfX3)*X*

NOTES: X! = Input number 01 - <maximum number of inputs>

X# = Output Number 01 - <maximum number of outputs>
X* = Fiber optic transceiver module 0 = no module installed

1 = multimode module
2 = singlemode module

X1) = Output rate ---- = bypass mode

0000 = no connection (rate mismatch)

nnnn = actual rate

X1% = Sync frequency xxx.xx in Hz or kHz
X1* = Reclocker rates for SDI/HD-SDI board 00 = autodetect (default)

01 = bypass the reclocker

X1( = Signal status where 0 = no signal at input

1 = signal at input (H sync)
2 = signal at input (V sync)
3 = signal at input (H and V sync) or receive link presence

X3) = Slot address 01 - 10

SMX System MultiMatrix Switcher • SIS Configuration and Control 49

n

] Verbose mode 2 or 3

n

] Verbose mode 2 or 3

Command ASCII Command

(Host to Switcher)

HDCP Detect

View input HDCP

EI X3)*X! HDCP} X*]

Response

(Switcher to Host)

X3)HdcpI X!*X*]

View output HDCP

EO X3)*X# HDCP} X*]

X3)

View all inputs HDCP

EI X3)*HDCP}

X*
X3)

View all outputs HDCP

EO X3)*HDCP}

X*
X3)

Setting Input Audio Gain and Attenuation by Plane

NOTE: The G and g commands are case sensitive.

HdcpOX#*X*]

1X*2X*3

HdcpI00*X*

1X*2

HdcpO00*X*

... X*

... X*

n

]

n

]

1X*2

1X*2

... X*

... X*

Additional Description

View HDCP of input X!.
Verbose mode 2 or 3

View HDCP of output X#.
Verbose mode 2 or 3

View HDCP of all inputs in slot X3).

n

]

Verbose mode 2 or 3
View HDCP of all inputs in slot X3).

n

]

Verbose mode 2 or 3

Gain (+dB)

Attenuation

Increment

Decrement

X2@*X!*X%G
X2@*X!*X^g

X2@*X!+G
X2@*X!–G

Setting Output Audio Volume by Plane

Increment

Decrement

Output level

X2@*X#+V
X2@*X#–V
X2@*X#*X&V

View Audio Levels

Audio gain for input

Audio volume for output

X2@*X!G X$]
X2@*X#V X&]

Names

NOTE: Names may have up to 12 characters, but the following characters are invalid or not recommended for

Write global preset name

Example:

Read global preset

Example:

Write plane preset

names: - , ' [ ] { } ; | \ ?

EX1!,nameNG} Nmg X1!,name] Assign name to preset X1!.
E1,Security1NG} Nmg01,Security1]
EX1!NG} name]
E2NG} Security1]
E

X2@*X1!,nameNG}

Read plane preset

EX2@*X1!NG} name]

X2@In X!•Aud X$]
X2@In X!•Aud X$]
X2@In X!•Aud X$]
X2@In X!•Aud X$]

X2@Out X#•Vol X&]
X2@Out X#•Vol X&]
X2@Out X#•Vol X&]

Name global preset 1 "Security1."

X2@Nmg X1!,name]

NOTES: X! = Input number 01 - <maximum number of inputs>

X# = Output number 01 - <maximum number of outputs>
X$ = Numeric dB value –18 though +24 dB (43 steps of gain or attenuation)
X% = Audio gain 0 dB through 24 dB)
X& = Volume adjustment 0 - 64 (default = 64 [0 dB])
X1! = Global/plane preset 0 = current ties for system in view

1 - 32 max global, 1 - 10 max plane

X1^ = HDCP compliance 0 = no source/output connected

1 = source/output connected is HDCP compliant
2 = Source/output connected is not HDCP compliant

X2@ = Plane address 00 to 15 (16 planes)
X3) = Slot address 1 - 10

SMX System MultiMatrix Switcher • SIS Configuration and Control 50

Command ASCII Command

(Host to Switcher)

Write input name (per plane)

Read input name

Write output name (per plane)

Read output name

NOTES: • If a preset (global or plane) is unassigned, its name is displayed [unassigned].

EX2@*X!,nameNI} X2@Nmi X!,name] Assign a name to input X!.

EX2@*X!NI} name]
EX2@*X#,nameNO} X2@Nmo X#,name] Assign a name to output X#.
EX2@*X#NO} name]

• If a global preset is saved but not named, its default name is Preset X1!.

• If a plane preset is saved but not named, its default name is Pln X2@•Pre X1!.

• If you attempt to name or recall a preset that is not saved, or is unassigned, the unit responds with the error

message E11.

• Putting a space in the name field sets the I/O and presets (global & plane) back to default.

Reset to Factory Defaults (Zap Commands)

Reset global presets and names

Reset individual global presets

Reset individual plane presets

Reset All RGB Delay to 0

seconds

Reset RGB Delay entire plane

Reset all audio gains to 0 dB

Reset audio gains to 0 dB for

entire plane

Reset all audio volume to 100%

Reset all audio volume to 100%

for entire plane

Unmute RGB/Audio (all mutes)

Unmute RGB/Audio (per plane)

Reset switcher

Reset flash memory

Absolute system reset

Reset all device settings and
delete files

EZG} Zpg]

EX1!ZG} ZpgX1!] Clear global preset X1!.

EX2@*X1!ZG} X2@Zpg X1!]
EZD} Zpd]

EX2@ZD} X2@ Zpd]
EZA} Zpa]
EX2@ZA} X2@Zpa]

EZV} Zpv]
EX2@ZV} X2@Zpv]

EZZ} Zpz]
EX2@ZZ} X2@Zpz]
EZXXX} Zpx]

EZFFF} Zpf]

EZQQQ} Zpq]

EZY} Zpy]

Response

(Switcher to Host)

Additional Description

Clear all global presets and their
names.

Clear plane preset X1!.

Reset RGB Delay to zero.

Reset RGB Delay to zero.

Reset all audio gains to zero.

Reset all audio gains to zero.

Reset all volume to 100%.

Reset all volume to 100%.

Clear all ties and presets and reset
the SMX to factory defaults.

Reset flash memory (reset
user-supplied files).

Reset IP address to

192.168.254.254 and subnet mask
to 255.255.0.0.

Reset device and delete all files.

NOTE: E ZY reset excludes IP settings (IP address, subnet mask, gateway address, unit name, DHCP settings and

port mapping [Telnet, web, or direct access]) in order to preserve communications with the device. This reset is
recommended after a firmware update.

NOTES: X! = Input number 01 - <maximum number of inputs>

X# = Output number 01 - <maximum number of outputs>
X1! = Global or plane preset 1 - 32 = global

1 - 10 = plane

X2@ = Plane address 00 - 15 = 16 planes

90 - 99 = virtual planes (10 planes)

SMX System MultiMatrix Switcher • SIS Configuration and Control 51

Command ASCII Command

(Host to Switcher)

Commands Specific to SMX USB Boards

Port Emulation for Outputs

Set port emulation for all
outputs

Set port emulation for output
pairs

View port emulation status for

outputs

View port emulation status for

all outputs

Signal Status

View input signal status

View all input signal status

View output signal status

View all output signal status

EE X3)*X(*USBC} X3)UsbcE0*X(]

EE X3)*X#*X( USBC} X3)UsbcE X#*X(]

EE X3)*X# USBC} X(]

EE X3)*USBC}

EI X3)*X! USBC} X1@]

EI X3)*USBC}

EO X3)*X# USBC} X2)]

EO X3)*USBC}

Response

(Switcher to Host)

X3)

UsbcEX#*X(] Verbose mode 2 and 3

1X(2X(3

X(
X3)UsbcE*X(1X(

n

...X(

]

2

... X(

Additional Description

Enable or disable port emulation

for all outputs.

Enable or disable port emulation

for output

n

] Verbose mode 2 and 3

X#.

X3)UsbcI X!*X1@] Verbose mode 2 and 3

1

X1@2X1@

X1@
X3)UsbcI*X1@1X1@2X1@

3

... X1@

n

]

3

... X1@

n

] Verbose mode 2 and 3

X3) UsbcO X#*X2)] Verbose mode 2 and 3

1

X2)2X2)

X2)
X3)UsbcO*X2)1X2)2X2)

3

... X2)

n

]

3

... X2)

n

] Verbose mode 2 and 3

NOTES: X! = Input number 01 - <maximum number of inputs>

X# = Output number 01 - 04
X( = Emulation status 0 = Off

1 = On

X1@ = Input connection status 0 = Off

1 = On

X2) = Output connection status 0 = No active connection on A or B

1 = 1st (A) port is connected but the 2nd (B) port is not connected
2 = 1st (A) port is not connected but the 2nd (B) port is connected
3 = Active connection on both A and B

X3) = Slot number 01 - 10

0 = Hard coded, representing all outputs

SMX System MultiMatrix Switcher • SIS Configuration and Control 52

Using the Command/Response Table for IP SIS Commands

The Command and Response Table begins on page 42.

Symbol Definitions

X5!

X5@

X5#

X5$

NOTE: The following characters are invalid or not recommended in the name: ~ , @

X5%

X5^

NOTE: Factory default IP/Gateway address: 192.168.254.254

= Specific port number 01 – 99

00

= reserved

The port number is represented as two
ASCII characters (for example, port 05
would be represented as 30 35 in hex).

= GMT offset

= On/Off status 0 = off or disabled

= Unit name Text string up to 24 characters (A-Z, 0-9,

= ' [ ] { } < > ` " ; : | \ ?

The first character must be an alpha character, the last must not be a hyphen.

= Time and date (set and read)

= IP or gateway address

–12.0 - +14.0

Hours and minutes are removed from
GMT.

1 = on or enabled

and "-").
Not case sensitive.

and space

MM/DD/YY•HH:MM:SS

MM

= month: 01 (January) through 12

(December)

DD = day: 01 through 31
YY

= year: 00 through 99

HH

= hour: 00 through 23

MM

= minutes: 00 through 59

SS

= seconds: 00 through 59

nnn.nnn.nnn.nnn

X5&

NOTES: • The following characters are invalid or not recommended in the name: ~ , @

X5*
X5(
X6)

NOTE: Leading zeros in each of the four fields are optional in setting values and

= E-mail domain name Standard name conventions apply; for

example, xxx.com.

= ' [ ] { } < > ` " ; : | \ ?

• The @ character is acceptable only as lead-in to the domain name (such as

@extron.com)

= Hardware (MAC) address

= Default name

= Subnet mask

suppressed in returned values.

SMX System MultiMatrix Switcher • SIS Configuration and Control 53

and space

xx-xx-xx-xx-xx-xx

SMX-xx-xx-xx

nnn.nnn.nnn.nnn

X6#

X6^
X6&

X6*
X6(
X7)

X7#

X7$

= Verbose mode 0 = clear/none

(default for Telnet connections)

1 = verbose mode (default for RS-232

and RS-422 connections)

2 = tagged responses for queries
3 = verbose mode and tagged for

queries

= Baud rate 9600 (default), 9200, 38400, 115200

= Parity O = odd

E = even
N = none
M = mark
S = space

= Data bits 7, 8

= Stop bits 1, 2

= Port type 0 = RS-232 (default)

1 = RS-422
2 = RS-485

= Web page priority flag 0 = internal (default factory reset)

1 = user

= Password 12 digits, alphanumeric

User or admin

NOTES: • The following characters are invalid or not recommended in the name: ~ , @

= ' [ ] { } < > ` " ; : | \ ?

•User password cannot be assigned if no admin password exists (returns error

code E14). When admin password is cleared, then user and all security level
passwords are deleted.

X7%

X7^

X7&

NOTE: The parameter is case sensitive and may be optionally preceded by A (And) or

X7(
X8)

X8!
X8@

= Daylight Savings Time 0 = Daylight Savings Time off or ignore

= Event number 0 - 99

= Event data size b = bit

O (Or) to logically combine with content instead of replacing it.

= Number of bytes to read 1 - 127

= E-mail event number or mailbox 1 - 64

= E-mail recipient address

= E-mail account 65 - 72

and space

1 = Daylight Savings Time on

(USA - April to October)

2 = Daylight Savings Time on

(Europe - March to October)

3 = Daylight Savings Time on

(Brazil - October to March)

Event must be running.

B = byte (8 bits)
S = short (16 bits)
L = long (32 bits)

Response is 3 digits with leading zeros.

SMX System MultiMatrix Switcher • SIS Configuration and Control 54

X8#

X8$

X8%

X8&

X8*

X8(
X9)

= Notification selection 1 I = inputs

F = fans
P = power supply

= Notification selection 2

= Notify what? 0 = no response

= Default name Combination of the model name and

= The number of seconds before a

timeout on IP connections

= Number of open connections

= Slot address 00 = F and P

X8# = I, then X8$ = 00

If
(all inputs, or 1 - 16)

If X8# = F, then X8$ = 00 (both fans), or

01

(fan 1), or 02 (fan 2)

If X8# = P, then X8$ = 00 (both power
supplies), or 01 (PS 1), or 02 (PS 2)

1 = failed or missing
2 = fixed or restored
3 = both (1 and 2)
4 = suspend
5 = un-suspend

the last three pairs of the MAC address;
for example, IPL-T-S2-00-02-3D.

1 - 65000 seconds
30 (300 seconds) = default

If no data is received during the time-

out period, the Ethernet connection is
closed. Each step is 10 seconds.

This is applicable to Ethernet only. When

the unit is connected via RS-232 or RS­422, only the global timeout commands
apply, current returns E13. Response is
returned with leading zeros.

0 - 255

01 - 10

= I

SMX System MultiMatrix Switcher • SIS Configuration and Control 55

Command/Response Table for IP SIS Commands

Command ASCII Command

(Host to Switcher)

IP Setup Commands

Set unit name

Reset unit name to factory
default

Read unit name

Set time and date

Read time and date

Set GMT offset

EX5$CN}
E•CN} Ipn• X5(]

ECN} X5$] or X5(]
EX5%CT}

ECT} X5%]
EX5@CZ} IpzX5@]

NOTE: In the command, the divider between hours and minutes can be either a colon or a period. In the response,

the divider is a colon.

Response

(Switcher to Host)

Ipn•X5$]

Ipt•X5%]

Additional Description

See Symbol Definitions on page 53
for more details.

Example:

Read GMT offset

Set Daylight Saving Time

Read Daylight Saving Time

Set DHCP on

Set DHCP off

E8.0CZ} Ipz+08:00]
ECZ} X5@]

EX7%CX} Ipx X7%]
ECX} X7%]
E1DH} Idh1]
E0DH} Idh0]

NOTE: Setting DHCP from on to off will reset the IP address to factory default (192.168.254.254).

View DHCP mode

Set IP address

Read IP address

Read hardware address (MAC)

Read # of open connections

EDH} X5#]
EX5^CI}

Ipi•X5^]

ECI} X5^]
ECH} X5*]

Iph•X5*]

ECC} X8(]

00-05-A6-xx-xx-xx = MAC

address

Verbose mode 2 and 3

0 - 200 = number of open
connections

NOTES: X5@ = GMT offset –12.0 through +14.0 hours and minutes removed from GMT

X5# = DHCP mode status 0 = off or disabled

1 = on or enabled

X5$ = Unit name Text string up to 24 characters (A-Z, 0-9, and "-").

Not case sensitive.

X5% = Time and date (set and read) MM/DD/YY•HH:MM:SS
X5^ = IP/Gateway address nnn.nnn.nnn.nnn, Factory default IP address: 192.168.254.254
X5* = Hardware (MAC address) nn.nn.nn.nn.nn.nn
X5( = Default Name Combination of model name and last 3 pairs of MAC address

(SMX-00-02-3D)

X7% = Daylight savings time 0 = Daylight Savings Time off or ignore

1 = Daylight Savings Time on (USA)
2 = Daylight Savings Time on (Europe)
3 = Daylight Savings Time on (Brazil)

X8( = Number of open connections 0 - 200

SMX System MultiMatrix Switcher • SIS Configuration and Control 56

Command ASCII Command

(Host to Switcher)

Set subnet mask

Read subnet mask

Set gateway IP address

Read gateway IP address

Set administrator password

Read administrator password

Reset (clear) administrator
password

Set user password

Read user password

Reset (clear) user password

Set verbose mode

EX6)CS}
ECS} X6)]
EX5^CG} Ipg• X5^]
ECG} X5^]
EX7$CA} Ipa• X7$]
ECA} X7$]
E•CA} Ipa• X7$]

EX7$CU} Ipu• X7$]
ECU} X7$]
E•CU} Ipu• X7$]
EX6#CV} VrbX6#]

Response

(Switcher to Host)

Ips•X6)]

Additional Description

12 digits, alphanumeric

Enable or disable verbose

mode and tagged responses,
where additional information is
provided in response to a query.

NOTE: The SMX can send out unsolicited information (such as a notice of a change in input or some other setting).

This is a verbose (wordy) relationship between the switcher and a connected device. For a direct RS-232 or

RS-422 connection, the SMX is set for verbose mode by default. When the SMX is connected via Ethernet,

verbose mode is disabled by default in order to reduce the amount of communication traffic on the network.

If you want to use verbose mode with a switcher connected via Ethernet, you must set this mode to On each

time you reconnect to the SMX.

View verbose mode

Set mail server IP, unit domain
name

NOTE: Password is option. If no password is being used, type EX5^,X5&CM]

Read mail server IP, domain
name

ECV} X6#]

E

Ipm•X5^,X5&,X7$,X7$,]

X5^,X5&,X7$,X7$CM}

ECM} X5^,X5&,X7$,X7$,]

NOTES: X5^ = IP/Gateway address ###.###.###.### (server IP address)

X5& = E-mail domain name For example, extron.com
X6) = Subnet mask nnn.nnn.nnn.nnn

255.255.0.0 = default

X6# = Verbose mode 0 = Clear or none (default for Telnet connection)

1 = Verbose mode (default for RS-232 and RS-422 connections)
2 = Tagged responses for queries,
3 = Verbose mode and tagged for queries

X7$ = Password 12 digits and alphanumeric, user or admin

Show verbose mode or tagged
response status

Password (12 digits, user or
admin)

X6#.

SMX System MultiMatrix Switcher • SIS Configuration and Control 57

Command ASCII Command

(Host to Switcher)

Set e-mail recipient

Read e-mail recipient

Set e-mail events for recipient

Example:

View e-mail events for

recipient

Set serial port parameters

Read serial port parameters

Set mode

Read mode

Set current conn port timeout

Read current conn port
timeout

Configure global IP port
timeout

Read global IP port timeout

EX8@,X8!CR} IprX8@,X8!,] Sets e-mail address to account X8@.
EX8@CR} X8!,] Read e-mail address of account X8@.

EX8#X8@,X9),X8$,X8%EM} X9)Ipe X8#,X8@*X8$*X8%...X8%]
EI65,02,00,2EM} 02IpeI65*00*2222222222222222]

EX8#X8@,X9),X8$EM} X8%X8%X8%...X8%]

E*X5!,X6^,X6&,X6*,X6(CP} Cpn X5! CcpX6^,X6&,X6*,X6(]
EX5!CP} X6^,X6&,X6*,X6(]
EX5!*X7)CY} CpnX5!•Cty X7)] Sets port X5! for RS-232 or RS-422

ECY} X7)]
E0*X8*TC} Pti0*X8*]
E0TC} X8*]

E1*X8*TC} Pti1*X8*]

E1TC} X8*]

NOTES: X5! = Specific port number 01 - 02

X6^ = Baud rate: 9600 = default

19200
38400
115200

X6& = Parity: O = odd

E = even
N = none
M = mark
S = space

X6* = Data bits 7, 8
X6( = Stop bits 1, 2
X7) = Port type 0 = RS-232 (default)

1 = RS-422

X8! = E-mail recipient address
X8@ = E-mail Account 65 - 72
X8# = Notification Selection 1 I = inputs

F = fans
P = power supply

X8$ = Notification Selection 2 If X8# = I, then X8$ = 00 (all inputs), or 1 - 16

If
If

X8% = Notify when ? 0 = No response

1 = Failed or Missing
2 = Fixed or Restored
3 = Both 1 and 2
4 = suspend
5 = Un-suspend

X8* = The number of seconds x10 1 - 65000 = 10 - 650,000 seconds

before timeout on IP connections 30 = default (300 seconds)

X9) = Slot address 00 = fan and power supply

01 - 10 = inputs

Response

(Switcher to Host)

Additional Description

control.

X8# = F, then X8$ = 00 (both fans), 01 (fan 1), or 02 (fan 2)
X8# = P, then X8$ = 00 (both power supplies), 01 (PS 1), or 02 (PS 2)

SMX System MultiMatrix Switcher • SIS Configuration and Control 58

SMX Control
Software

The following software programs accompany SMX switchers:

• The Windows-based Extron SMX Control Program, which communicates with the SMX

via the RS-232/RS-422 port and the Ethernet port, provides an easy way to set up ties

and sets of ties.

• The Extron Button-Label generator allows you to design and print labels for the SMX

front panel buttons.

Both programs are compatible with Windows 2000/XP or later. Updates to these programs
can be downloaded from the Extron Website (www.extron.com).

Topics in this section include:

• Installing and Starting the SMX Control Program

• Using Emulation Mode

• Using the Program

TIP: • The HTML language reserves certain characters for specific functions. The SMX

does not accept these characters as part of preset names, the switcher name,
passwords, or locally created file names.

• Unless otherwise specified, the following characters are invalid or not recom-

mended for SMX inputs: + ~ , @ = ‘ [ ] { } < > “ ; : | \ ? and

space

Installing and Starting the SMX Control Program

The SMX can be operated via the Windows-based SMX Control Program. This program is
contained on the Extron Software Products DVD (included with the SMX). Install and run
this program on a Windows-based PC connected to either of the SMX serial ports or the
Ethernet port (see b and d, on pages 7 and 8, for connection information). It cannot be
run from the DVD.

Installation the Program

1. Insert the DVD into the drive. The DVD self starts and the Extron Software window

opens.

NOTE: • The DVD starts only if you have a DVD drive on your PC.

• If the disc does not start automatically, run LAUNCH.EXE fro the disc drive.

SMX System MultiMatrix Switcher • SMX Control Software 59

2. Click the Software tab.

3. Scroll to the SMX Control Program and click Install.

4. Follow the on-screen instructions. The installation program creates a C:\Program

Files\Extron\SMX

folder.

Within this folder are created three icons for the SMX Control pgm, SMX Help, Uninstall

SMX Control pgm.

Starting the Program

1. Click Start > Programs > Extron Electronics > SMX Control

Program > SMX Control Pgm

installation).

The Comm Port Selection window appears.

(or select the desktop icon, if created during

2. Choose the comm (serial) port that is connected to the SMX or IP [LAN].

NOTE: For a comm port, check the baud rate displayed in the comm port selection

window. To change the baud rate, click the Baud button and select the
desired baud rate from the list.

SMX System MultiMatrix Switcher • SMX Control Software 60

• If you select a comm port, click OK and proceed to the Using the Program section

on page 62.

• If you selected IP [LAN], click OK and proceed to step 3.

• If you selected Emulate, click OK and proceed to the Using Emulation Mode

section on page 61.

3. If you selected IP [LAN] in step 2, the IP Connection window opens.

a. The Matrix IP Address field defaults to the last IP address entered. A drop-down

list to the right contains the most recently used IP addresses.

Select the desired IP address from the list or enter it in the field.

Using Emulation Mode

NOTE: 192.168.254.254 is the factory-specified default IP address.

b. If the SMX is password-protected, enter the appropriate administrator or user

password in the Password field.

c. Click Connect. The SMX Control Program is ready for operation.

• If you logged on using an administrator password, the Windows program

connects to the SMX with all of the administrator rights and privileges.

• If you logged on with a user password, the Windows program connects you to

the SMX with only user capabilities.

• If an incorrect password is entered, the program beeps and returns to the

password entry dialog box.

Emulation mode allows you to set up the software without attaching the SMX to the
computer. To use Emulation mode, do the following:

1. Open the SMX Control Program (see Starting the Program on page 60)

2. From the Comm Port Selection window, select Emulate and click OK.

3. Choose an emulation file to open and click OK. The file DEMO_SMX10.MTX provides

a sample of a completed matrix setup. Selecting the file NEW.INI or clicking Cancel
provides a blank setup.

SMX System MultiMatrix Switcher • SMX Control Software 61

4. Select the file name under which you want to save any changes to the file and click OK.

The SMX Physical Configuration [Emulation Mode] window appears.

5. Select the signal type boards, board sizes, plane addresses, and matrix model for which

you are preparing a configuration and click Take.

6. The SMX Control Program window opens (see Using the Program below).

Using the Program

At startup, the SMX Control Program window appears (see figure 30). The window displays
the current configuration of the SMX (the numbered boxes represent the video and audio

inputs and outputs and initially opens at the lowest plane). Each plane has a separate

numbered tab from 0-15, that are shown at the right side of the main window (in the
example below, only planes 0 and 1 are being used).

NOTE: Each SMX system configuration varies per installation. The screens shown

throughout this section may look different from the ones displayed on your
computer.

Figure 30. Video Inputs and Outputs on Plane 0 — No Ties

SMX System MultiMatrix Switcher • SMX Control Software 62

Each tab is selectable and turns highlights when selected (see figure 31 for an example of
audio inputs and outputs on plane 1).

Figure 31. Audio Inputs and Outputs on Plane 1 — No Ties

Across the top of the main window is the menu bar, and at the right edge of the window,
various selectable buttons are available, depending on the current configuration.

NOTE: Depending on the particular SMX configuration, some menus, submenus, and

buttons may appear grayed out and are not selectable.

Control Program Menus and Pages

There are six top level menu items on the menu bar: File, Tools, Audio-input Config,

Preferences, Master Reset, and Help.

File Menu

This drop-down list (see figure 32) has the following items: Save Matrix settings

as...

, Restore Matrix settings from..., Save This-Session’s settings,

Restore Last-Session’s, Select printer..., Print Tie Map, and Exit.

Figure 32. File Menu

• Save Matrix settings as... — Select this option to save the current matrix settings (ties,

presets, Virtual plane, and audio settings) to a restorable file (*.mtx).

SMX System MultiMatrix Switcher • SMX Control Software 63

• Restore Matrix settings from... — Select this option to restore saved matrix settings

files (*.mtx) and overwrite the current settings.

NOTE: All current settings (ties, presets, Virtual plane, and audio settings) unless

already saved, are replaced.

• Save This-Session’s settings — Select this option to save the specific session settings

(ties, presets, rooms, and audio settings) to file (*.ini), which can be used for restoring
those settings later.

NOTE: The last saved settings within the same *.ini file are overwritten.

• Restore the Last-Session’s settings — Select this option to restore the last session

settings from a saved file (*.ini).

NOTE: The current settings (ties, presets, rooms, and audio settings) are overwritten

by the restored settings.

• Select printer — Selecting this opens a second drop-down list listing the available

printers connected to the PC.

• Print Tie Maps — Select this option to print the tie map in the active window to the

default or currently selected printer.

• Exit — Select this option to close the SMX control program. Current settings are

maintained and loaded upon restart.

NOTE: Alternatively, click on the red X in the top right corner of

the main window to close the SMX Control Program.

Tools Menu

This drop-down list (see figure 33) has the following items: Assign Device Icons, Edit

Device Palette
Volume settings
EDID settings, HDCP Status, USB Settings/Status, View Input Frequencies,
Update Firmware..., IP Options, HTML File Manager, Hardware Status, Physical
Switcher config

, RGB Delay settings, Audio-input Gain settings, Audio-Output

, Mute-Output settings, HD-SDI Re-clocker Rate settings,

, Virtualize..., and Name Presets.

Figure 33. Tools Menu

SMX System MultiMatrix Switcher • SMX Control Software 64

• Assign Device Icons — Select this option to add specific device icons to the main

window input and output boxes. This opens a new window showing input and output
device icons. Drag and drop an icon onto the applicable input or output boxes.

NOTE: Alternatively, clicking on either input or output boxes opens the relevant

icon window. Drag and drop an icon onto the boxes.

• Edit Device Palette — Selecting this option opens the Editor window (see figure 34).

To edit an icon name, swap, or upload a new icon, select the icon number, click Edit
and follow the on-screen prompts. Any changes made are shown in the Device Palette
when next selected (see Customizing the SMX Window on page 75).

Click Close to exit the Device Palette Editor window.

Figure 34. Device Palette Editing Windows

• RGB Delay (VGA and RGBHV boards only) — Select

this option to change and set RGB Delay for any selected
outputs. The RGB Delay and Mute Adjust window opens.

NOTE: To select all outputs, check the ALL box.

To change or set RGB delay:

1. Select an output (or All) and adjust the RGB Delay

slider to set the desired delay (in 0.5-second steps).

2. Click Take to accept the change, or click Cancel to ignore the change.

3. Click Close to exit the window.

NOTE: This menu also contains Mute Output settings (see Mute Output settings

on page 66 for the procedure).

SMX System MultiMatrix Switcher • SMX Control Software 65

• Audio-Input Gain settings — Select this to change

the audio gain (0.5 dB steps) for all or single inputs.

To change the gain, pick an input (or All) and use the
adjustment arrows to raise or lower the gain.

NOTE: Click on the applicable Changes radio

buttons to have any changes either
immediate or verifiable.

Verify (default setting) accepts changes

after the Take button is pressed.

Immediate accepts changes instantly.

The Take button is removed.

• Click Take (if visible) to accept the changes.

• Click Use Defaults to set the selected input to the default setting.

• Click Cancel Change to return the gain to the previous setting.

• Audio Output Volume settings — Select this option to change the audio volume

(in 1% steps) for all or single outputs.

To change the volume, pick an output (or All) and raise or
lower the volume slider.

NOTE: When an RGB input is connected, this menu

also shows the RGB delay settings (see RGB

Delay settings on page 65).

Click

Close to exit the window.

To mute video or audio output, select either check box in the Mute box per selected
output number (or All).

• Mute Output settings — Select this option to mute any or

all video or audio outputs.

To mute a video or audio signal, select an output (or All)
and check the video or audio mute box. The output is now
muted, and the output box in the main window indicates
the mute status.

Click Close to exit the window.

NOTE: When an RGB input is connected, this menu also shows the RGB Delay

settings (see RGB Delay settings on page 65).

• HD-SDI Re-clocker Rate settings — Select this option

to reset the reclocking rate for HD-SDI inputs. The Re-

clocker rate sets the outputs in sync with input signals.

If an audio board is set to the plane address, a slider will
become available for volume adjustment in this dialog
box.

SMX System MultiMatrix Switcher • SMX Control Software 66

• EDID settings — Select this option to set the EDID settings for selected inputs, and to

save the output to any of four user defined outputs.

Select Advanced Info to view the EDID data for any selected output (see the above

right side image), and to save a record to a User defined ID (User 1-4).

NOTE: The drop-down list has 41 selections, where: 15 is the default for DVI

(1024x768 @ 60 Hz), 32 is the default for DVI-Pro (720p), 0 = automatic,

1 - 8 is data stored from connected EDID monitors as reference, 9 - 26 are

factory fixed rates, and 37 - 40 are user assignable (37 = User 1, 38 = User 2,

39 = User 3, 40 = User 4). See the EDID table on page 41 for the full list.

• HDCP Status — Select this option to view whether inputs or outputs are connected

with HDCP compliance. This information can also be viewed by selecting EDID

Settings

.

• USB Settings/Status — Select this option to view the connection status and port

emulation settings for USB boards. Select the numbered check boxes in the Port
Emulation section to enable or disable the port emulation feature of SMX USB boards.

• View Input Frequencies — Select this to view the horizontal

and vertical frequencies for any input. Click Refresh to manually
update the list.

NOTE: If the Frequency-read options setting under

the Preferences menu is set to None, then View

Input Frequencies

SMX System MultiMatrix Switcher • SMX Control Software 67

is not available.

• Update Firmware... — Select this option to update the SMX with the latest firmware.

To download the latest firmware version from the Extron website (www.extron.com):

4. On the Extron web page, select the Download tab.

5. Click the Firmware link on the left sidebar menu.

6. Click on “S,” scroll to SMX Multi Matrix switcher, and then click Download.

7. Fill in the required information, then click Download product name_firmware

version

.exe.

8. In the File Download - Security Warning window, click Save.

9. In the Save As window, browse to the folder where you want to save the firmware

file, and click Save. The firmware installation file (*.S19) is saved on your hard drive.

To upload the firmware to the SMX:

1. Select Update Firmware and browse to the folder where the downloaded

firmware file (*.S19) was saved.

2. Select the applicable file and click Open. The file is uploaded.

When the SMX unit has restarted, check that all the previous ties and settings have
been restored and restart any control programs (for example, DataViewer, SMX

Control Program, web pages) that were previously open.

• IP Options — Select this to view and change the IP settings, Date/Time settings,

and Administrator/User access names and passwords for the SMX, E-mail addresses

and notification settings can also be changed.

SMX System MultiMatrix Switcher • SMX Control Software 68

To change the IP settings complete the applicable fields or check the User DHCP
box to automatically obtain an IP address. The Take button appears and the Close
button changes to Cancel. Click Take to accept the changes or Cancel to reset the
fields to the previous settings. Click Close to close the window.

NOTE: Fields that appear grayed out are not changeable.

To change the date and time settings, complete the applicable fields or click the

Sync time to PC button.

To create or change the administrator and user passwords, edit the applicable fields.

NOTE: An administrator password must be created before a user password can

be. The characters + ~ , @ = ‘ [ ] { } < > ` “ “ ; : | \ ?
and space are invalid or not recommended in passwords.

To add or configure e-mail addresses, complete the fields as desired.

• HTML File Manager — Select this option to add or remove user created web files.

SMX System MultiMatrix Switcher • SMX Control Software 69

To select a file from the server list, click Pick Files to Load to Server, then
click Get Selected Files... or Delete Selected Files... as desired.

Click Update to refresh file list.

• Hardware status — Select this option to check status of various hardware

components, view serial port configuration, and view firmware details.

• Click Update to refresh the window with real time information.

• Click Close to exit the window.

• Physical switchers config — Select this option to view the I/O board types/sizes

per slot.

SMX System MultiMatrix Switcher • SMX Control Software 70

• Virtualize... — Select this option to view and set up to 10 virtual planes. Select a

Virtual Plane check box then select the desired Physical Planes check boxes.

Select Take. New tabs for the virtual planes (planes 1 and 5 in the example below)
appear on the inputs page. This recreates configurations from current boards and
configurations onto virtual planes.

• Name Presets — Select this to assign or edit preset names.

Audio-input-Config

NOTE: This menu title is grayed-out until an audio plane is selected.

Upon selection of this menu, the Configure Audio Options window opens.

• Configure Audio Options — Sets the dB gain per audio input.

Click on the applicable Changes radio buttons to have the changes either immediate or
verifiable.

• Verify (default setting) allows accepting the changes via a Take button.

• Immediate removes the Take button from the window and all changes are made

immediately.

In the window, click on the up or down arrow for the an input until you reach the

desired gain value (range is -18 to 24 dB, default 0 dB), then click Take. The dB value

is black for current values, but turns red when changes are pending or green when the
pending change is returned to its original value. Click Take to confirm pending changes.
If you desire default values (0 dB), click Use Defaults.

SMX System MultiMatrix Switcher • SMX Control Software 71

Click Cancel if you want to cancel pending changes and restore the previous settings.

To set all audio inputs to the same gain level, use the All field arrows to select the
required level. After values have been changed, click Close to exit the window.

Preferences

This drop-down list (see figure 35) has the following selectable items: Immediate Changes,

Hold/Verify Changes, Ties as Lines, Ties as Crosspoints, Frequency-read
options
Changes

Select or deselect an item from the Preferences menu as required. When an option is

selected, a check mark is visible.

, Icons in I/O boxes, Numbers in I/O Boxes, and Catch FPC/other’s
:

Figure 35. Preferences Menu

• Immediate Changes — Selecting this option allows input-to-output tie changes to

happen immediately without the need to use the Take button.

• Hold/Verify Changes — Selecting this option requires a click of the Take button to

accept changes to ties.

SMX System MultiMatrix Switcher • SMX Control Software 72

• Ties as Lines — Selecting this option displays input to output ties as lines.

• Ties as Crosspoints — Selecting this option displays input-to-output ties as points.

The crosspoints diagram is shown as a matrix with ties that have been made indicated by
green boxes. Pending ties that will be made after the Take button is clicked appear as a +
while ties that will be broken appear as a - in the Crosspoint box.

• Frequency-read options — Selecting this option displays a sub-menu with three

selectable items: Automatically every 10 seconds, On Demand (or by Refresh),
and None. Select the input read and update frequency as desired.

NOTE: When the Frequency-read options setting is set to None, the View

Input Frequencies

option on the Tools menu is not available.

• Icons in I/O Boxes — Select this option to show user-assigned icons, or numbers in

sequence in the I/O boxes (see the Customizing the SMX Window section on page 75).

• Numbers in I/O boxes — Select this to have the input/output number displayed in the

boxes.

• Catch FPC/other’s changes — Select this option to have the SMX report all

configuration and setting changes via the remote RS-232, RS-422, or Ethernet

connection. These reports allow the SMX Control Program to track the changes that
occur in the switcher configuration and settings, whether commanded via the front

panel, the RS-232/RS-422 port, or the Ethernet port.

SMX System MultiMatrix Switcher • SMX Control Software 73

Master-Reset

Select this menu only if a master reset to faculty defaults is desired. It opens a warning
window stating the consequences of this action. Click No if the reset is not required. Click

Yes to proceed and complete the reset.

Help

This menu gives access to the SMX Control program help file, and displays limited SMX
configuration information.

Figure 36. Help Menu

Select

Contents to view a help file that can orient you through the various menus and

commands.

The configuration information (not selectable or configurable) section shows:

• Model type and slot count (here a 3U SMX with 6 slots and front panel control)

• Board signal configuration (here 8x8 video inputs and outputs)

• Firmware version (here 1.14)

• Login mode (here logged in as ADMINISTRATOR)

• Unit connection (here IP/LAN with the default IP address)

Select Firmware to open two windows.

Figure 37. Firmware Version and RS-232 Monitor Window

The first shows the SMX main firmware version and build number (version 1.14, build 0041
in the example above).

The second window is the RS-232 monitor and shows the switcher response.

Select About this Program to see the software version number. Click OK to close the
pop-up window.

SMX System MultiMatrix Switcher • SMX Control Software 74

Customizing the SMX Window

In the SMX window, the inputs and outputs are represented by boxes. Customize the control
program view by assigning device icons that represent the connected devices to each input
and output box.

1. Click on an input or an output box. The Input Devices or Output Devices window opens,

containing icons representing various types of devices that may be connected to the
SMX.

2. Click and drag an icon from the devices screen to an input or output box on the

program window. Repeat for additional devices, as desired.

3. In the Caption field, enter a caption (for example, Laptop) for the device, if desired.

This caption appears in the descriptive window that pops up when you pass the cursor
over an input or output box containing an icon.

SMX System MultiMatrix Switcher • SMX Control Software 75

4. When you are finished assigning icons, click OK to close the device window.

To change an icon in an input or output box, drag the new icon to the box. The previous
icon is replaced.

To remove the icon and leave the box empty, drag an empty square from the Devices
window to the box.

Alternatively, you can display the input and output numbers in the boxes. To do this, select

Numbers in I/O Boxes from the Preferences menu.

Managing Ties

The SMX Control window can create, remove, and view input-to-output ties.

To create a tie

• Click and drag an input box outline over to an output box.

• If Hold/Verify Changes has been selected in the Preferences menu, a broken line

connecting the two boxes appears, indicating a pending tie.

NOTE: If you want to undo the pending tie, click Cancel. The broken line

disappears.

Take to confirm the tie. The broken line becomes solid.

Click

Figure 38. Completed Ties (Solid) and Pending Ties (Broken Lines)

• If Immediate Changes has been selected from the Preferences menu, the tie is made

immediately, a solid line appears, and the Cancel and Take buttons are not displayed.

SMX System MultiMatrix Switcher • SMX Control Software 76

To remove a tie

Drag the output box outline to its tied input box or to the trash can.

• If Hold/Verify Changes has been selected from the Preferences menu, the solid tie

line becomes broken.

NOTE: If you want to reinstate the tie, click Cancel. The line becomes solid.

Click

Take to remove the tie. The broken tie line disappears.

• If Immediate Changes has been selected from the Preferences menu, the tie is

removed immediately.

To view information on an input or output

Position the cursor over that device in the matrix window. A pop-up window opens, showing
the input and output numbers, names (if captions were specified), details on the connections
to that device, and the frequency of the video signal being sent to or from it (see figure 39).

Figure 39. Matrix Window Section with Output 1 Pop-up Information

IP Settings/Options

The IP Settings/Options window (see figure 40) lets you view and, if the SMX is connected

via the RS-232 or RS-422 link or if you are logged on via the Ethernet port as an
administrator, edit settings unique to the Ethernet interface. None of the fields on this screen

can be edited while you are logged on as a user.

To display the IP Settings/Options window, select IP Options from the Tools menu.

SMX System MultiMatrix Switcher • SMX Control Software 77

Figure 40. IP Setting/Options Window

NOTES: • Editing the following fields on the IP Settings/Options window while the SMX

is connected via the Ethernet port can immediately disconnect the computer

from the unit:

Matrix IP Address, Gateway Address, Subnet Mask, Use DHCP,
Administration Password.

Extron recommends editing the settings on this screen using the RS-232 or
RS-422 link and protecting the Ethernet access to the screen by assigning an

administrator password to qualified and knowledgeable personnel only.

• When the control program is connected to the SMX via the RS-232 or RS-422

link, the Administrator and User Password fields are not masked. If a
password has been inadvertently changed to an unknown value, you can look
it up and, if desired, change a password in this window without knowing the
current password.

Setting the IP address

The Matrix IP Address field contains the IP address of the connected SMX. This value is
encoded in the flash memory on the switcher.

Valid IP addresses consist of four 1-, 2-, or 3-digit numeric subfields separated by dots
(periods). Each field can be numbered from 000 through 255. Leading zeroes, up to 3 digits
total per field, are optional. Values of 256 and above are invalid.

The default address is 192.168.254.254, but if this conflicts with other equipment at your
installation, you can change the IP address to any valid value.

Edit the address field as follows:

1. Click in the Matrix IP Address field. The graphic cursor becomes a text cursor.

2. Make any desired changes to the address.

SMX System MultiMatrix Switcher • SMX Control Software 78

3. Press the Tab key on the keyboard or click in another field to exit the Matrix IP

Address

field.

4. Click the Take button to make the address change take effect.

NOTE: Editing the IP Address field while the SMX is connected via Ethernet can

immediately disconnect your from the SMX. It is recommended that you
connect via RS-232 or RS-422 to edit this field.

Setting the Extron name or descriptor

The Extron Name/Descriptor field contains the name used as the “from” information
when the SMX e-mails notification of its failed or repaired status. The default name or
descriptor shown in this field is a portion of your product name, followed by the last six
characters of the unit MAC address (for example, SMX-Serie-05-A6-2D).

This descriptor can be changed to any valid name, up to 24 alphanumeric characters or
hyphens.

NOTE: The following characters are invalid or not recommended in the Extron Name/

Descriptor

Edit the Extron Name/Descriptor field as follows:

1. Click in the Extron Name/Descriptor field. The graphic cursor becomes a text cursor.

2. Edit the name as desired.

3. Press the Tab key on the keyboard or click in another field to exit the Extron Name/

Descriptor

4. Click the Take button to make the name change take effect.

field: + ~ , @ = ` [ ] { } < > ‘ “ “ ; : | \ ? and space

field.

NOTE: Editing the Gateway IP Address field while the SMX is connected

via Ethernet can immediately disconnect the PC from the SMX. It is

recommended that you connect via RS-232 or RS-422 to edit this field.

Setting the subnet mask

The Subnet Mask field is used to determine whether the SMX is on the same subnet as the
controlling PC or the mail server when you are subnetting. The subnet mask has the same
format as the matrix IP and gateway addresses (nnn.nnn.nnn.nnn).

For more information, see Subnetting — A Primer on page 111.

Edit this field as follows:

1. Click in the Subnet Mask field. The graphic cursor becomes a text cursor.

2. Make any desired changes to the mask.

3. Press the Tab key on the keyboard or click in another field to exit the Subnet Mask

field.

4. Click the Take button to make the changes to the mask take effect.

NOTE: Editing the Subnet Mask field while the SMX is connected via Ethernet can

immediately disconnect your PC from the SMX. It is recommended that you
connect via RS-232 or RS-422 to edit this field.

Hardware address field

The hardware (MAC) address consists of six pairs of alphanumeric characters in the format

xx-xx-xx-xx-xx-xx. The MAC address is hard coded in the SMX and cannot be changed.

SMX System MultiMatrix Switcher • SMX Control Software 79

Enabling and Disabling DHCP

Selecting the Use DHCP check box directs the SMX to ignore any entered IP addresses and

to obtain its IP address from a Dynamic Host Configuration Protocol (DHCP) server (if the
network is DHCP capable). Contact the local system administrator for information about
DHCP on your system.

NOTE: Selecting or deselecting this check box while the SMX is connected via Ethernet

can immediately disconnect your PC from the unit. It is recommended that you
connect via RS-232 or RS-422 to edit this field.

Setting the date

The Date field displays the current date in the Greenwich Mean Time zone. If necessary,
adjust the date as follows:

1. Click in the Date field. A date editing field appears, displaying the date in the format

(M)M/(D)D/YYYY. Leading zeros are not used. The graphic cursor becomes a text cursor

in the date editing field.

2. Edit the field as desired to set the proper date. Leading zeros are optional.

3. Press the Tab key on the keyboard or click in another field to exit the Date field.

4. Click the Take button to make the date change take effect.

Setting the local time

The Time (local) field displays the current time in the local time zone. If necessary, click
the Sync Time to PC button to set the SMX to the internal time of your computer, or
adjust the time manually as follows:

1. Click in the Time (local) field. A time editing field appears with the date in the

format HH:MM:SS (00:00:00 to 23:59:59). The graphic cursor becomes a text
cursor in the time editing field.

2. Edit the field as desired to set the proper time. Remember to use 24-hour time. Leading

zeros are optional.

3. Press the Tab key or click in another field to exit the Set Time field.

4. Click the Take button to make the time change take effect.

Sync time to PC button

Clicking the Sync Time to PC button causes the computer you are operating to send its
internal time to the SMX in a set time command.

Setting the offset from GMT

The GMT field displays the amount of time, in hours and minutes, that the local time varies

from the GMT international time reference. If necessary, adjust the offset as follows:

1. Click in the GMT field. An offset editing field appears with the offset in the format

+HH:MM (-12:00 to + 14:00). The graphic cursor becomes a text cursor in the set

offset field.

2. Edit the field as desired to set the proper offset. Leading zeros are optional. Some time

zones are on the half-hour (30 minutes).

3. Press the Tab key or click in another field to exit the Set Offset field.

4. Click the Take button to make the offset change take effect.

SMX System MultiMatrix Switcher • SMX Control Software 80

Enabling daylight savings time

When daylight savings time is enabled, the switcher updates its internal clock between

daylight savings time and standard time in the spring and fall on the date that the time

change occurs in your location. When daylight savings time is turned off, the SMX does not

adjust its time reference.

Select the Use Daylight Savings check box to enable daylight savings time.

Setting the administrator password

The Administrator Password field displays the password required to log on to the SMX

via the Ethernet port with all administrator rights and privileges.

Passwords are case sensitive and are limited to 12 uppercase and lowercase alphanumeric
characters.

While you are logged on as a user, this field is masked with asterisks (************) as a

security measure.

NOTES: • The following characters are invalid or not recommended for passwords: + ~

, @ = ` [ ] { } < > ‘ “ “ ; : | \ ?

• Editing the Administrator Password field while connected through Ether-

net can immediately disconnect you from the SMX. It is recommended that
you connect via RS-232/422 to edit this field.

Edit this field as follows:

1. Click in the Administrator Password field. The graphic cursor becomes a text cursor.

2. Make any desired changes to the case-sensitive password.

3. Press the Tab key on the keyboard or click in another field to exit the Administrator

Password

field.

4. Click the Take button to make the password change take effect.

and space

Setting the user password

The User Password field displays the password required to log onto the SMX via the

Ethernet port as a user, without all administrator rights and privileges. Passwords are case

sensitive and are limited to 12 uppercase and/or lowercase alphanumeric characters.

While you are logged on as a user, this field is masked with asterisks (************) as a

security measure.

NOTE: • The following characters are invalid or not recommended for passwords: + ~

, @ = ` [ ] { } < > ‘ “ “ ; : | \ ?

and space

• An administrator password must be created before a user password.

Edit this field as follows:

1. Click in the User Password field. The graphic cursor becomes a text cursor.

2. Make any desired changes to the case-sensitive user password.

3. Press the Tab key on the keyboard or click in another field to exit the User Password

field.

4. Click the Take button to make the password change take effect.

SMX System MultiMatrix Switcher • SMX Control Software 81

Setting the mail server IP address

The Mail Server IP Address field displays the IP address of the mail server that handles
the e-mail for the facility in which the SMX switcher is installed.

Valid IP addresses consist of four 1-, 2-, or 3-digit numeric subfields separated by dots
(periods). Each field can be numbered from 000 through 255. Leading zeros, up to 3 digits
total per field, are optional. Values of 256 and above are invalid.

Edit this field as follows:

1. Click in the Mail Server IP Address field. The graphic cursor becomes a text cursor.

2. Make any desired changes to the mail server IP address.

3. Press the Tab key on the keyboard or click in another field to exit the Mail Server IP

Address

field

4. Click the Take button to make the address change take effect.

Setting the mail server domain name

The Mail Server Domain Name field displays the domain name that the SMX uses to log
on to the e-mail server. Standard domain conventions (such as [e-mail]) apply.

NOTE: The following characters are invalid or not recommended in a domain name: +

~ , @ = ` [ ] { } < > ‘ “ “ ; : | \ ?

acceptable only as the lead-in to the domain name (such as @folklore.net).

Edit this field as follows:

1. Click in the Mail Server Domain Name field. The graphic cursor becomes a text

cursor.

2. Edit the name as desired.

3. Press the Tab key on the keyboard or click in another field to exit the Mail Server

Domain Name

field.

4. Click the Take button to make the name change take effect.

and space. The @ character is

Entering e-mail addressee information

The eight E-mail Addressee fields permit the administrator to identify the e-mail
addresses of the personnel to whom the SMX e-mails notification of its failure and repair
status (see figure 41 for a typical e-mail message from the SMX).

Figure 41. Typical SMX E-mail

The radio buttons and check boxes associated with each address field permit the
administrator to specify e-mail requirements for each recipient.

Edit these fields and controls as follows:

1. Click in the desired E-mail Addressee field. The graphic cursor becomes a text cursor.

2. Edit the e-mail address as desired. Standard e-mail address conventions (such as

[e-mail]) apply.

3. Press the Tab key on the keyboard or click in another field to exit the e-mail

addressee

field.

SMX System MultiMatrix Switcher • SMX Control Software 82

4. Use the check boxes associated with each addressee to select the options about which

the addressee will be e-mailed: missing inputs or power supply.

5. When you select either a radio button or a check box for an addressee, the floating box

that contains the input numbers is displayed on the Input Settings/Options screen.
Select the inputs that need monitoring by clicking on their numbers in this box. Selected
input numbers are displayed in white on a gray field. To deselect an input number, click
on it again (see inset).

6. Use the round radio buttons associated with each

addressee to select whether the addressee will be e-mailed
about failures, fixes, both, or not be notified. The None radio button temporarily
removes personnel from the e-mail list when they are unavailable, in cases of traveling
or being on vacation.

7. If desired, click the Send Test E-mail button to test the e-mail function.

8. Click the Take button to make the e-mail address changes take effect.

Updating the firmware

The firmware upgrade utility provides a way to replace the firmware that is coded on the

SMX control board. Update the SMX firmware as follows:

NOTE: The update firmware utility is for replacing the firmware that controls all switcher

operation. This is not the page to insert your own HTML pages (see Uploading

1. Visit the Extron website, www.extron.com, and download the latest firmware file to

2. Start the SMX Control Program and connect your computer to the SMX (see Using the

HTML Files on page 85 to insert custom HTML pages).

your computer.

a. On the Extron website, select the Downloads tab.

b. On the Download Center page, click the Firmware link on the left sidebar menu.

c. Click S and navigate to your SMX type.

d. On the next screen, fill in the required information, then click the Download

product name_firmware version.exe button.

e. On the File Download - Security Warning window, click Save.

f. On the Save As window, browse to the folder here you want to save the firmware

file, and click Save. The firmware installation file is placed on your hard drive.

Program on page 62 for the procedure).

NOTE: The Ethernet connection is faster than the RS-232/RS-422 connection. Use

the Ethernet connection rather than the serial port for firmware uploads.

3. From the Tools menu, select Update Firmware.... The Select Files window opens

(see figure 42).

SMX System MultiMatrix Switcher • SMX Control Software 83

Figure 42. Select Files Window with Firmware File Selected

4. Navigate to the folder where you saved the firmware file. Select the file.

CAUTION: Valid firmware files must have the file extension .S19. Any other file

extension is not a firmware upgrade and could cause the SMX to cease
functioning.

NOTE: The original factory-installed firmware is permanently available on the SMX.

If the attempted firmware upload fails for any reason, the SMX reverts to the
factory-installed firmware.

5. Click Open. A confirmation prompt window opens, reminding you that loading the

selected .S19 file will reprogram the device firmware.

6. Click OK to continue with upload. A status window, which shows the progress of the

upload, appears. The firmware upload to the SMX may take a few minutes.

7. When the upload is complete, another prompt window appears, informing you that the

new firmware upgrade will cause the SMX to reset, which will terminate the connection
with your computer and close the control software. Click OK.

If you want to continue using the SMX Control Program, restart it.

SMX System MultiMatrix Switcher • SMX Control Software 84

Uploading HTML files

You can create customized HTML pages for the SMX to display. The HTML Files List window

(see figure 43) provides a way to view the contents of the SMX file system and to upload

custom HTML pages to the SMX.

Figure 43. HTML Files List Window

Upload HTML pages as follows:

NOTES: • The files listed in the figure 43 are shown for example only and may not be

present on your switcher.

• The HTML Files List window is for inserting your own HTML pages. This is not

the window to replace the firmware that controls all switcher operation. To
replace the firmware (see Update firmware on page 83).

• The following characters are invalid or not recommended in file names: + ~ ,

A = ‘ [ ] { } < > ` “ “ ; : | \ ?

and space

1. Connect the PC to the SMX via the switcher RS-232/RS-422 port or Ethernet port.

2. Start the SMX Control Program and connect to the SMX (see Using the Program on

page 62 for the procedure).

3. From the Tools menu, select HTML File Manager. The HTML Files List window opens.

4. Click the Pick File(s) to Load to Server button. The Select files window opens.

5. Navigate to the folder where you saved the HTML files. Select the files.

NOTES: • To select multiple files, hold the Ctrl key while clicking the desired files.

• If you want one of the HTML files that you created to be the default

start-up page, name the file “index.html.” The SMX automatically looks
for that file name when first connecting to it using an Internet browser.

6. Click the Open button. The file uploading process may take a few minutes.

7. Click the Update button to confirm the upload.

8. Click the Close button to exit the HTML Files List window.

SMX System MultiMatrix Switcher • SMX Control Software 85

Windows buttons, menus, and trash can

The buttons, drop-down lists, and trash can on the right side of the program
window perform the following functions:

Power — This button is unavailable for SMX switchers, because the SMX

cannot be powered on and off via software.

Executive mode — Locks out front panel operations, except for the view-

only mode functions.

Presets menu — Displays a list of up to 32 global presets and up to 10

plane presets. From this list you can select a global or plane preset to display in
the window, then either activate the selected preset by clicking Go or delete it
by clicking Delete.

Go — Activates the selected preset as the current configuration.
Save as — Saves the current set of ties as a global or plane preset. Enter a

preset number for it when prompted to do so.

Delete — Deletes the selected global or plane preset to be deleted.

Take — Saves to file any changes made to the displayed configuration.

Cancel — Returns to the previous screen, undoing any changes you have

made.

Trash can — Drag and drop from an input or output button to the trash can

to undo all ties associated with that input or output.

SMX System MultiMatrix Switcher • SMX Control Software 86

HTML Configuration
and Control

The SMX can be configured and controlled through its Ethernet port, connected through
a LAN or WAN and accessed with a web browser such as Microsoft Internet Explorer. The

browser displays the factory-installed web pages, which provide an alternative means of
viewing and controlling the SMX. This section includes:

• Accessing the Web Pages

• System Status Pages

• Configuration Pages

• File Management Page

• Control Pages

NOTE: If your Ethernet connection to the SMX is unstable, try turning off the proxy

server in your Web browser. To do this in Microsoft Internet Explorer, click Tools

> Internet Options > Connections > LAN Settings
a proxy server...

check box. Click OK.

, and clear the Use

TIPS: • The HTML language reserves certain characters for specific functions. The SMX

does not accept these characters as part of preset names, the switcher name,
passwords, or locally created file names.

• Unless otherwise specified, the following characters are not recommended or

invalid for SMX inputs: + ~ , @ = ‘ [ ] { } < > “ ; : | \ ? and space

Accessing the Web Pages

Access the HTML pages as follows:

1. Start the web browser program.

2. Click in the browser Address field and enter your SMX IP address (see figure 44).

NOTE: If the local system administrators have not changed the value, the factory-

specified default, 192.168.254.254, is the correct value for this field.

Figure 44. Internet Explorer Address Field

3. To view a non-default page instead (such as an uploaded custom page), enter a slash (/)

and the name of the file to open.

NOTES: • The browser Address field should display the address in the following

• The following characters are invalid or not recommended in the file

format: xxx.xxx.xxx.xxx/optional_file_name.html.

names: ~ @ = ‘ [ ] { } < > “ ; : | \ ? and space

SMX System MultiMatrix Switcher • HTML Configuration and Control 87

4. Press the <Enter> key. The SMX checks to see if it is password-protected.

If the SMX is not password-protected, the System Status web page is displayed.

If the SMX is password-protected, the network password dialog box is displayed
(see figure 45).

5. In the Password field, enter the appropriate administrator or user password. If desired,

select the check box to have the system input the password the next time you enter your
SMX IP address. Click OK.

Figure 45. Example of a Network Password Dialog Box

NOTE: A User Name entry is not required. Some web pages may not be available or

viewable only when logged in as a User.

The SMX checks several possibilities, in the following order, and responds accordingly:

• Does the address include a specific file name, such as 192.168.254.254/file_

name.html

• Is there a file in the SMX memory that is named “index.html?” If so, the SMX

? If so, the SMX downloads that HTML page.

downloads “index.html” as the default startup page.

• If neither of the above conditions is true, the SMX downloads the factory-installed

default startup page, “nortxe_index.html” (System Status page, see figure 46).

Any of the four main pages (System Status, Configuration, File Management, and Control)

can be accessed at any time by clicking on the relevant tab. Each main page has a series of

sub-pages, accessible through the named links in the sidebar menu.

Figure 46. System Status Page Set to the Default Home Page

SMX System MultiMatrix Switcher • HTML Configuration and Control 88

System Status Pages

The System Status pages give access to sub-pages: System Status (the default page), Physical

Configuration, and DVSP and HDCP. To view each individual page, click on the links in the

sidebar menu.

System Status

The System Status (see figure 47) page has the following sections: System Information
(such as unit name and model), Power Status, and Serial Port Settings. This read-only page
updates itself periodically to reflect the latest status of the switcher components. If a variable
changes, the display shows the change in status the next time it updates.

Figure 47. System Status Page

SMX System MultiMatrix Switcher • HTML Configuration and Control 89

Physical Configuration

The Physical Configuration read-only page lists the currently installed boards for the SMX
system, showing the size and the total slots of that frame. For each slot, it shows the
installed board function or type, board size, and the plane address allocated to that board
(see figure 48).

Figure 48. Physical Configuration Page

DSVP

The Digital Sync Validation Processing (DSVP) page displays the current signal status and
source of connected video inputs per board. For VGA/RGBHV boards, the horizontal and

vertical frequencies per slot are also shown (see figure 49).

Figure 49. DSVP Pages for HD-SDI (top) and VGA (with H and V Data)

SMX System MultiMatrix Switcher • HTML Configuration and Control 90

Configuration Pages

The Configuration pages allow system settings (IP address, date/time etc.), passwords

(Admin and User), and e-mail settings (mail addresses) to be configured as desired.

Additionally, the current firmware can be upgraded by selecting the Firmware Upgrade
link.

System Settings Page

The SMX displays the System Settings page (see figure 50) after selecting the

Configuration tab. The screen consists of fields in which you can view and edit

IP administration and system settings (see Ethernet Control on page 106 for basic
information about IP addresses and subnetting).

Figure 50. System Configuration Page

On password-protected connections, there are two levels of protection: administrator and

user. Administrators have full access to all switching capabilities and editing functions. Users

can create ties, create and recall presets, and view all settings not password-protected.

• Ethernet connection to the switcher for entering SIS commands (see SIS Configuration

and Control on page 34) or for using the SMX Control Program (see SMX Control
Software on page 59), is password-protected.

• Connection via the RS-232/RS-422 port is not password-protected.

SMX System MultiMatrix Switcher • HTML Configuration and Control 91

IP Settings Fields

The IP Settings section provides a location for viewing and editing settings unique to the
Ethernet interface. After editing any of the settings on this page, click the Submit button at
the bottom of the IP Settings section (see figure 51).

a
b
c
d
e

Figure 51. IP Settings Fields

f
g

h
i

a Unit Name field — The Unit Name field contains the name used as the “from”

information when the SMX e-mails notification of its failed or repaired status. You can
change this name field to any valid name, up to 24 alphanumeric characters.

NOTE: The following characters are invalid or not recommended in the matrix

names: + ~ , @ = ‘ [ ] { } < > “ ; : | \ ?

b DHCP radio buttons — The DHCP On radio button directs the switcher to ignore any

entered IP addresses and to obtain its IP address from a Dynamic Host Configuration
Protocol (DHCP) server (if the network is DHCP capable).

The DHCP Off radio button turns DHCP off. Contact the local system administrator to
determine this control setting.

c IP Address field — The IP Address field contains the IP address of the connected

SMX. This value is encoded in the switcher flash memory.

Valid IP addresses consist of four 1-, 2-, or 3-digit numeric subfields separated by dots
(periods). Each field can be numbered from 000 through 255. Leading zeros, up to
3 digits total per field, are optional. Values of 256 and above are invalid.

The factory-installed default address is 192.168.254.254, but if this conflicts with other
equipment at your installation, you can change the IP address to any valid value.

NOTE: IP address changes can cause conflicts with other equipment. Only local

system administrators should change IP addresses.

d Gateway IP Address field — The Gateway IP Address field identifies the address of

the gateway to the mail server to be used if the switcher and the mail server are not on
the same subnet.

The gateway IP address has the same validity rules as the system IP address.

e Subnet Mask field — The Subnet Mask field is used to determine whether the

switcher is on the same subnet as the mail server when you are subnetting (see

Subnetting — A Primer on page 111).

f MAC Address field — The Media Access Control (MAC) Address is hard coded in the

switcher and cannot be changed.

g Firmware field — This field shows the firmware version number. This field only changes

when the firmware is updated.

h Model field — This field shows the model (SMX) and cannot be changed.
i Part Number field — This field shows the SMX part number (60-855-01) and cannot

be changed.

SMX System MultiMatrix Switcher • HTML Configuration and Control 92

Date/Time Settings fields

The Date/Time Settings section (see figure 52) provides a location for viewing and setting
the time functions.

Figure 52. Date/Time Settings Fields

Change the date and time settings as follows:

1. Click the drop-down box for the desired variable. The adjustable variables are month,

day, year, hours, minutes, am/pm, and (time) zone (see figure 52).

2. Click the scroll up or down buttons until the desired variable is visible.

3. Click on the desired variable.

NOTES: • If setting the time, set the local time. The Zone variable allows you to then

enter the offset from Greenwich Mean Time (GMT).

• The Zone field identifies the standard time zone that has been selected

and displays the amount of time, in hours and minutes, that the local time

varies from the GMT international time reference.

4. Repeat steps 1 through 3 for other variables that need to be changed.

5. Select the appropriate Daylight Saving radio button. To turn off daylight savings

time, select Off.

NOTE: When daylight savings time is enabled, the switcher updates its internal

clock between Standard Time and Daylight Savings Time in the spring and

fall on the date that the time change occurs in the United States of America
and parts of Europe and Brazil. When daylight savings time is turned off, the

switcher does not adjust its time reference.

6. Click the Submit button at the bottom of the Date/Time Settings section to implement

the selections.

SMX System MultiMatrix Switcher • HTML Configuration and Control 93

Passwords Page

Access the Passwords page (see figure 53) by clicking the Passwords link on the sidebar
menu on System Settings page.

Figure 53. Passwords Page

The fields on the Passwords page are for entering and verifying administrator and user
passwords. Passwords are case sensitive and are limited to 12 upper- and lowercase
alphanumeric characters. Each password must be entered twice—once in the Password
field and then again in the Re-enter Password field to the right. Characters in these fields

are masked by four bullets (••••). If you do not want to password-protect an access level,

leave the Password and the Re-Enter Password fields blank. After entering the desired
password in both fields, click the Submit button at the bottom of the page.

NOTES: • An administrator password must be created before a user password.

• Some web pages may not be available or may be viewable only, when logged

in as a User.

To clear an existing password so that no password is required, delete the bullets in the

Password and Re-enter Password fields and enter a space in each field, then click the
Submit button at the bottom of the page.

Email Settings Page

The Email Settings page has fields for setting up the SMX e-mail notification capabilities. For

each row of the e-mail notification settings, click the Edit button at the right of the field to
make the field available for editing. The button changes to Save. After editing the settings
associated with the Edit/Save button, click the Save button.

a
b
c

Figure 54. Email Settings Page (Upper Portion)

SMX System MultiMatrix Switcher • HTML Configuration and Control 94