Extron electronics MediaLink MLC Plus 84 Series User Manual

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MLC Plus 84 Series

MediaLink Controllers

User Guide

MediaLink® Products

68-2346-01 Rev. E

01 19

Safety Instructions

Safety Instructions • English

WARNING: This symbol, ,when used on the product, is intended to alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in

der im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website, www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo.

Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.

Istruzioni di sicurezza • Italiano

AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di tensione non isolata pericolosa all’interno del contenitore del prodotto che può costituire un rischio di scosse elettriche.

ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di importanti istruzioni di funzionamento e manutenzione nella documentazione fornita con l’apparecchio.

Per informazioni su parametri di sicurezza, conformità alle normative, compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo 68-290-01, sul sito web di Extron, www.extron.com.

Instrukcje bezpieczeństwa • Polska

OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu

poinformować użytkownika o obecności izolowanego i niebezpiecznego napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie porażenia prądem elektrycznym.

UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do

ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji (obsługi) w literaturze, wyposażone w sprzęt.

Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne, zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część numer 68-290-01, na stronie internetowej Extron, www.extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии неизолированного опасного напряжения внутри корпуса продукта, которое может привести к поражению электрическим током.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций по эксплуатации и обслуживанию в руководстве, прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности, соблюдении нормативных требований, электромагнитной совместимости (ЭМП/ЭДС), возможности доступа и других вопросах см. руководство по безопасности и соблюдению нормативных требований Extron на сайте Extron: ,

www.extron.com, номер по каталогу - 68-290-01.

安全说明 • 简体中文

警告：产品上的这个标志意在警告用户该产品机壳内有暴露的危险电压，

有触电危险。

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec le matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site Extron, www.extron.com.

注意：产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使用的特性等相关内容，敬请访问 Extron 网站 , www.extron.com，参见

Extron 安全规范指南，产品编号 68-290-01

。

安全記事 • 繁體中文

警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

注意若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有

重要的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規遵守手冊》，準則編號 68-290-01。

安全上のご注意

• 日本語

警告: この記号が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意:この記号が製品上に表示されている場合は、本機の取扱説明書に

記載されている重要な操作と保守( 整備)の指示についてユーザーの注意を喚起するものです。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目については、エクストロンのウェブサイト www.extron.com より『 Extron Safety and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。

안전 지침 • 한국어

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을 경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수 안내서, 68-290-01 조항을 참조하십시오.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks

(®)

, registered service marks

(SM)

, and trademarks

(™)

are the property of RGB Systems, Inc. or Extron Electronics

(see the current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks

(®)

Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, GlobalConﬁgurator, GlobalScripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, XTPSystems, and ZipClip

(SM)

Registered Service Mark

: S3 Service Support Solutions

Trademarks

(™)

AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS (ClassD Ripple Suppression), Codec Connect, DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), DriverConﬁgurator, DSPConﬁgurator, DSVP (Digital Sync Validation Processing), eLink, EQIP, Everl ast, FastBite, FOX, FOXBOX, IPIntercom HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, ShareLink, SIS, SimpleInstructionSet, Skew-Free, SpeedNav, Triple-Action Switching, True4K, Vector 4K, WebShare, XTRA, and ZipCaddy

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

NOTE: For more information on safety guidelines, regulatory compliances,

Battery Notice

This product contains a battery. Do not open the unit to replace the battery. If the battery needs replacing, return the entire unit to Extron (for the correct address, see the Extron Warranty section on the last page of this guide).

CAUTION: Risk of explosion. Do not replace the battery with an incorrect type. Dispose

ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de pile.

EMI/EMF compatibility, accessibility, and related topics, see the “Extron Safety and

Regulatory Compliance Guide” on the Extron website.

of used batteries according to the instructions.

Débarrassez-vous des piles usagées selon le mode d’emploi.

Conventions Used in this Guide

Notiﬁcations

The following notiﬁcations are used in this guide:

CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessure mineure.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C [01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

NOTE: For commands and examples of computer or device responses mentioned

in this guide, the character “0” is used for the number zero and “O” is the capital letter “o.”

Computer responses and directory paths that do not have variables are written in the font shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32 C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and ﬁeld names are written in the font shown here:

From the File menu, select New. Click the OK button.

Specifications Availability

Product speciﬁcations are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

Contents Contents

Introduction ...................................................1

Before You Begin ................................................ 1

What This Guide Covers ................................. 1

Conventions Used in This Guide ..................... 1

Important Information You Need Before

Installation ..................................................... 1

About the MLCPlus84Series ............................ 2

Features ......................................................... 3

Application Diagrams .......................................... 4

Device Control .................................................... 4

About Global Conﬁgurator (with

GCProfessional and GCPlus Modes) ............... 5

PC System Requirements ................................... 5

Hardware Features and Installation ...........6

Overall Conﬁguration Procedure for the

Controller ........................................................... 7

Installation Step 1: Get Ready............................. 8

Installation Step 2: Prepare the Installation Site .... 8

Accessibility and Americans with Disabilities

Act (ADA) Compliance ................................... 9

MLCPlus84D Site Preparation ................... 10

MLCPlus84EU and MLCPlus84MK

Site Preparation ........................................... 11

Installation Step 3: Change Buttons or a

Faceplate (optional) ......................................... 13

Replacing Buttons or a Faceplate on an

MLCPlus84D ............................................ 13

Replacing Buttons or a Faceplate on an

MLCPlus84EU or MLCPlus84MK .......... 15

Installation Step 4: Cable All Devices ................ 17

Rear and Side Panel Features and Cabling ... 18

Installation Step 5:

Set up the MLCPlus84 for Network

Communication ............................................... 26

Installation Step 6: Conﬁgure the MLC Plus 84 ... 27

Installation Step 7: Test and Troubleshoot ......... 27

Installation Step 8: Complete the Physical

Installation ....................................................... 27

Mounting .......................................................... 28

Mounting the MLCPlus84D ........................ 28

Mounting the MLCPlus84EU or

MLCPlus84MK ......................................... 29

Operation ..................................................... 30

Front Panel Features ......................................... 30

Wallplates, Wall Frames, and Faceplates....... 31

Transmit/Activity LED and Buzzer ................. 32

Buttons......................................................... 32

Volume Controls and LEDs ........................... 32

Reset Features and Resetting the Unit .............. 34

Locating the Reset Button and LED .............. 34

Resetting the Unit ......................................... 35

Software-Based

Conﬁguration and Control .........................38

Conﬁguration and Control: an Overview ............ 38

Basic Setup Steps: a Guide to this Section

and Other Resources ...................................... 39

Downloading the Software and Getting Started .. 39

Locating Software, Firmware, and

Driver Files on the Extron Website ................ 40

Obtaining Control Drivers .............................. 41

Things to Do After Installing GC and

Before Starting a Project .............................. 42

Using GC: Helpful Tips ..................................... 42

Troubleshooting ................................................ 43

Power Connections ...................................... 43

Data Connections ......................................... 43

Device Control Connections and

Conﬁguration ............................................... 43

Reference Information ...............................44

Network Port Requirements.............................. 44

File Types: a Key to Extron-Speciﬁc

File Names ...................................................... 44

Secure Sockets Layer (SSL) Certiﬁcates ........... 45

MLC Plus 84 Series • Contents v

Maintenance ................................................ 46

Removing the MLCPlus EU or MK from the

Mounting Surface ............................................ 46

Firmware Updates ............................................ 47

Determining the Firmware Version ................. 47

Updating the Firmware ................................. 48

Index ............................................................. 49

MLC Plus 84 Series • Contents vi

Introduction

This section covers the following basic information you should know about this guide and the product before installation:

• Before You Begin

• About the MLCPlus84Series

• Application Diagrams

• Device Control

• About Global Configurator (with GCProfessional and GC Plus Modes)PC

System Requirements

Before You Begin

What This Guide Covers

This user guide provides instructions for an experienced installer to install an Extron MLCPlus84Series IP Link Pro Controller. This guide includes detailed information and recommends best practices for cabling the controller. It provides a brief overview of the conﬁguration process, and reference information.

Conﬁgure the controller using Extron Global Conﬁgurator software running in Global Conﬁgurator Professional (GCProfessional) or Global Conﬁgurator Plus (GC Plus) mode, and Toolbelt. This guide does not contain instructions on detailed software-related setup steps or details of conﬁguration within the software: those are covered in the Global Conﬁgurator Help File and help ﬁles for related programs. The software help ﬁles describe how to use each program to download drivers, add AV devices to a conﬁguration, conﬁgure basic functions, and set up schedules, macros, e-mail alerts, button conﬁgurations, and the like.

Conventions Used in This Guide

• Throughout this guide the MLCPlus84Series products are also referred to as the

“MLCPlus,” “MLCPlus84,” or “controller.”

• Global Configurator software is referred to as “GC,” which can be run in Global

Configurator Professional mode (“GCProfessional”) or Global Configurator Plus mode (“GCPlus”).

• The GlobalViewer Enterprise application is sometimes referred to as “GVE.”

• Unless otherwise noted, in images of software or web pages, circled numbers

correspond to the like-numbered procedural steps.

Important Information You Need Before Installation

The MLCPlus Series controllers work differently from the previous generation of IPLink products. The order and types of setup tasks are important. Pay close attention to them. Follow the setup checklist in the Hardware Features and Installation section starting on page6.

MLC Plus 84 Series • Introduction 1

About the MLCPlus84Series

The MLCPlus84Series Controllers integrate Ethernet connection into AV systems to allow users to remotely control, monitor, and troubleshoot AV equipment. This equipment includes but is not limited to display devices, switchers, source devices, and various other items such as lights, a projector lift, or a screen motor. They can be used in a distributed control system environment or as stand-alone controllers.

All models feature the same ports and same functions, but each model offers a different mounting option. The D model provides buttons for volume control and the EU and MK models provide a knob for volume control. The buttons and knob can be reconﬁgured for other uses, if desired.

• The MLCPlus84D fits a standard US two-gang junction box or mud ring and a

decorator-style wallplate.

Figure 1. MLCPlus84D Front (Left) and Rear (Right) Views

• The MLCPlus84EU and MK models are identical to each other except for mounting

hardware.

• The MLCPlus84EU fits most standard two-gang European junction boxes, and it

the fits some Extron mounting boxes such as the SMB 212 and EWB 212.

Figure 2. MLCPlus84EU Front (Left) and Rear (Right) Views

• The MLCPlus84MK fits most standard two-gang MK junction boxes.

Figure 3. MLCPlus84MK Front (Left) and Rear (Right) Views

Use Extron Toolbelt software to discover and manage the MLCPlus controller and other

Extron control products. Conﬁgure the controller using GCProfessional or GC Plus.

MLC Plus 84 Series • Introduction 2

Features

Once you have set up how you want it to work (set up IP addresses and functions, assigned drivers to ports, conﬁgured relays and digital input), that information is saved to a project conﬁguration ﬁle that is built and uploaded into the MLCPlus.

The MLCPlus84 Series integrates seamlessly with Extron GlobalViewer Enterprise (GVE) software and Extron Control apps for remote control applications.

General features

• Flexible options for device control

• Controlling the MLC — All models offer front panel controls. The MLC can also

be controlled using Extron Control apps, or digitalinput signals.

• Controlling other devices — The MLCPlus84Series models offer RS-232

and IR-based control, digital input, and relay controls. They also include a port for volume control of an Extron audio ampliﬁer.

• A variety of mounting options — The MLC can be mounted in furniture or a wall, in

a lectern, or in a surface mount box, depending on the model and its faceplate.

• Support for Power over Ethernet (PoE) — The MLC supports power over Ethernet,

which allows the control processor to receive both power and an Ethernet connection over a single connector.

• Support for an optional external power supply — The MLC also supports

connection to an optional external 12VDC power supply that accepts 100-240VAC, 50-60Hz input. The power supply is not included with the MLCPlus84.

Network and configuration features

• Global compatibility — The MLC uses industry standard Ethernet communication

protocols, including DHCP, DNS, HTTP, HTTPS, ICMP, NTP, SFTP, SMTP, SNMP, SSH, TCP/IP, and UDP/IP.

• Embedded web pages — The MLCPlus84 embedded web pages include basic

information about the device, time, network settings, firmware version, and information on the projector or other devices in the configuration for that unit.

• Network connection —

• The MLCPlus84D supports 10Base-T up to gigabit (1000Base-T) Ethernet

communication.

• The MLCPlus84EU and MLCPlus84MK support 10Base-T up to 100Base-T

Ethernet communication.

• Remote equipment management — The IPLinkPro connection on the MLCPlus

allows you to remotely manage, monitor, and control several Ethernet-enabled products such as projectors, cameras, video conferencing equipment, switchers, and other AV equipment. The MLC provides support for the following:

• TCP, UDP, and HTTP connections

• Password protection using secure communication

• Up to eight or four Ethernet devices at a time depending on the configuration mode

(GCProfessional or GCPlus)

• Connection via IP address or host name

• Multi-level password protection — Allows security to be set based on user roles.

• System asset management — The configured system and controller allow you to

control, monitor, and schedule various functions of devices in the system.

MLC Plus 84 Series • Introduction 3

• E-mail notification — The MLC can be set up to send e-mail notifications, such as a

notice that a projector has been disconnected or the projector lamp has been used for a designated number of hours.

Application Diagrams

The following ﬁgure shows an example of types of devices that can be connected to ports on the MLCPlus84Series controllers.

Device Control

Figure 4. An MLCPlus84EU Application

The MLCPlus must be conﬁgured in one of the following ways before it can send commands to a projector, display, or other device:

• An IR, RS-232, or Ethernet driver file can be downloaded from

the extensive Extron driver selection from the Extron website (http://www.extron.com/download/index.aspx). The driver is saved to a folder and commands from the driver are incorporated into the GC configuration file for the controller. The configuration file is built and uploaded to the MLCPlus via GC.

• If a driver is not already available, RS-232 or Ethernet command strings can be

entered directly from a host computer using GlobalConfigurator. These can then be incorporated into controls within the GC project.

See the Global Conﬁgurator Help File (which comes with the software) for details on setting up the MLCPlus and for downloading, programming, or learning device control commands.

MLC Plus 84 Series • Introduction 4

About Global Configurator (with GCProfessional and GCPlus Modes)

Use Extron Toolbelt software to discover and manage the MLCPlusSeries controller and other Extron control products. Conﬁgure the controller using Extron Global Conﬁgurator software running in Global Conﬁgurator Professional (GCProfessional) or Global Conﬁgurator Plus (GC Plus) mode.

Global Conﬁgurator:

• Loads device drivers for monitoring the status of and controlling devices within the AV

system.

• Creates the configuration containing all the settings for the controller and the products

with which it interacts in the AV system.

• Uploads the configuration to the unit.

To obtain Extron control product software, you must have an Extron Insider account and contact an Extron support representative. Extron provides training to our customers on how to use the software. Access to Global Conﬁgurator Professional is available to users who successfully complete Extron Control Professional Certiﬁcation.

PC System Requirements

To ﬁnd the minimum hardware and software requirements for the PC you use to conﬁgure the MLCPlus84 Series:

• Visit the Download page (http://www.extron.com/download/index.aspx) on the

Extron website and navigate to web page for the specific software package (such as Global Configurator). Minimum system requirements are listed in the description section. In some cases, minimum device firmware version requirements are also listed there.

• If system requirements are not listed on the software package web page, contact an

Extron support representative.

MLC Plus 84 Series • Introduction 5

Hardware Features and Installation

This section covers the following material:

• Overall Configuration Procedure for the Controller — A flowchart showing the

main steps needed to install and set up the controller

• Installation Step 1: Get Ready — A checklist of tasks to guide you through

installation

• Installation Step 2: Prepare the Installation Site — Notes on accessibility and

Americans with Disabilities Act (ADA) compliance, as well as instructions for preparing the site and installing mounting hardware prior to connecting the controller

• Installation Step 3: Change Buttons or a Faceplate (optional) — Model-specific,

step by step instructions for replacing buttons or faceplates

• Installation Step 4: Cable All Devices — Locations, descriptions, and cabling notes

for rear and side panel features including wiring diagrams and details about each port

• Installation Step 5: Set up the MLC for Network Communication — A flowchart

guide to network settings configuration

• Installation Step 6: Configure the MLC Plus 84 — An outline of the conﬁguration

steps to be performed using software

• Installation Step 7: Test and Troubleshoot — Basic steps to test and troubleshoot

the installation

• Installation Step 8: Complete the Physical Installation — How to wrap up cabling

and mounting

• Mounting — Brief guidelines for mounting each model

The MLCPlus84 Series controllers work differently from the previous generation of MediaLink and IPLink products. Pay careful attention to the order and types of setup tasks. Follow the installation steps in this guide or in the setup guide and keep it with you for reference throughout the installation and conﬁguration process.

MLC Plus 84 Series • Hardware Features and Installation 6

Overall Configuration Procedure for the Controller

Step 1: Get ready.

Step 2: Prepare the installation site.

Step 3: Change buttons or faceplates, if desired

Step 4: Cable the MLC Plus 84, then apply power.

Within Global Conﬁgurator (GC Professional or GC Plus mode):

Create a new GC Professional or GC Plus project

Create monitors, schedules, timers, macros,

Step 6

Build and upload the conguration to the controller.

Step 5: Conﬁgure the IP settings

of the MLC Plus 84.

If desired or required, install a new

security certicate (via Toolbelt).

and add the MLC Plus 84 to it.

Congure controller ports.

and local variables.

Congure controller buttons.

Save the project.

Cable all devices (see step 4).

Step 7: Test the system, make

adjustments, nalize conguration.

setup instructions

network

See the network communication

communication

on page26.

Step 8: Mount the MLC Plus 84.

Figure 5. Overall Installation and Configuration Steps

MLC Plus 84 Series • Hardware Features and Installation 7

Installation Step 1: Get Ready

Use the following checklist to prepare for the installation.

 Familiarize yourself with the features of the controller (see Front Panel Features on

page30 and Rear and Side Panel Features and Cabling on page18)

 Download and install the latest version of the following:

 Toolbelt software — for discovering the controller and other control products on

the network, for managing core settings, and for upgrading firmware when needed

 Global Configurator software — for configuring the control system

 IPLinkPro device drivers — for use with GC, to make control of other devices possible

All are avail able from www.extron.com (see Locating Software, Firmware, and

Driver Files on the Extron Website on page40).

 Obtain network information for the unit from the network administrator. You need the

following details for each IPLinkPro device such as the MLCPlus:

 DHCP setting (on or off)  Subnet mask  User name  Device (MLC Plus 84) IP address  Gateway IP address  Passwords

 Write down the MAC address of each IPLinkPro device (such as the MLC Plus 84) to be used.  Obtain model names and setup information for devices the MLC Plus 84 will control.

 Each controller comes with a factory-installed Secure Sockets Layer (SSL) security

certificate. If you intend to install a different SSL certificate, contact your IT department to obtain the certificate or for instructions on how to obtain one. See Secure Sockets

Layer (SSL) Certificates on page45 for requirements and guidelines regarding SSL

certificates.

Installation Step 2: Prepare the Installation Site

Steps and hardware required depend on the model being installed. See the following sections for details:

• MLCPlus84D Site Preparation on page10

• MLCPlus84EU and MLCPlus84MK Site Preparation on page11

ATTENTION:

• Installation and service must be performed by authorized personnel only.

• L’installation et l’entretien doivent être effectués par le personnel autorisé

uniquement.

• Extron recommends installing the MLC Plus 84 D into a grounded, UL Listed

electrical junction box.

• Extron recommande d’installer le MLC Plus 84 D dans un boîtier d’encastrement

électrique mis à la terre, certiﬁé UL.

• Extron recommends installing the MLC Plus 84 EU/MK into a grounded electrical

junction box.

• Extron recommande d’installer le MLC Plus 84 EU/MK dans un boîtier

d’encastrement électrique mis à la terre.

• If the controller will be installed into fine furniture, it is best to hire a licenced,

bonded craftsperson to cut the access hole and perform the physical installation so the surface will not be damaged.

• S’il est prévu d’installer le contrôleur dans du beau mobilier, il est préférable de

faire appel à un artisan autorisé et qualifié pour couper le trou d’accès et réaliser l’installation de telle façon que la surface ne soit pas endommagée.

MLC Plus 84 Series • Hardware Features and Installation 8

ATTENTION:

• Follow all national and local building and electrical codes that apply to the

installation site.

• Respectez tous les codes électriques et du bâtiment, nationaux et locaux, qui

s’appliquent au site de l’installation.

NOTES:

• For the installation to meet UL requirements and to comply with National Electrical

Code (NEC), the MLC must be installed in a UL Listed junction box.

• The end user or installer must furnish the junction box. It is not included with the

MLCPlus84.

• Read any installation instructions and regulatory guidelines that come with the

mounting devices (raceway, junction box, surface mounting box) before installing the raceway or box.

Select and prepare the site before cabling the controller. This may include cutting a hole in the installation surface or installing a cabling raceway, running the cables to that site, installing the wall box, and pulling cables through it.

Accessibility and Americans with Disabilities Act (ADA) Compliance

When planning where to install the MLCPlus84, consider factors affecting accessibility of the controller such as height from the ﬂoor, distance from obstructions, and how far a user must reach to press the buttons. For guidelines, see sections 307(“Protruding Objects”) and 308(“ReachRanges”) of the 2010 ADA Standards for Accessible Design available at

http://www.ada.gov/regs2010/2010ADAStandards/2010ADAStandards.pdf.

MLC Plus 84 Series • Hardware Features and Installation 9

MLCPlus84D Site Preparation

The MLCPlus84D ﬁts a standard US two-gang junction box or mud ring and decorator-style wallplate. Optional mud rings, ULListed junction boxes, external junction boxes, and surface mounting boxes are available for use with the MLCPlus84. Read any installation instructions and UL guidelines that come with the mounting devices, then install the box or mud ring in the opening at the installation site. To prepare the site:

1. Using the size of the junction box or mud ring for reference, cut the hole in the mounting

surface. Protect the surface prior to and during cutting so the surface is not damaged.

NOTES:

• The approximate cutout dimensions for an Extron-supplied mud ring are

4.1" W x 3.75" H (104 mm W x 95 mm H).

• If mounting the MLCPlus 84D directly to the mounting surface, cut a hole of

approximately 3.6” W x 2.9” H (91 mm W x 74 mm H).

2. Run cables to the mounting location, leaving

enough slack for device installation.

3. Install the junction box or mud ring

into the wall or furniture.

4. Secure the cables with

a clamp for strain relief and so they do not slip back down into the wall or furniture.

Wall

Mud Ring

Figure 6. Installing a Mud Ring

MLC Plus 84 Series • Hardware Features and Installation 10

MLCPlus84EU and MLCPlus84MK Site Preparation

MLC Plus 84 EU

Mounting Bra

Raceway

The MLCPlus84EU ﬁts a standard two-gang European wall (junction) box or external wall box. The MLCPlus84MK ﬁts a standard two-gang MK-type junction box or external wall box. These models may not ﬁt in all in-wall junction boxes, so check the ﬁt prior to installation. The installer must provide the box. Read any installation instructions and regulatory guidelines that come with the wall box before installation. To prepare the site:

1. For installation into a wall or furniture: Measure, mark, and carefully cut a hole in

the mounting surface.

• If using a wall box, use the box as the reference for what size hole to cut.

• If mounting directly to the mounting surface, use the following hole sizes:

• MLCPlus 84EU: 114.3 mm W x 50.8 mm H (4.50 inches W x 2.00 inches H).

• MLCPlus 84MK: 113.0 mm W x 55.9 mm H (4.45 inches W x 2.20 inches H).

For all types of installations (EU model only): Run cables to the junction box and secure the cables with a clamp.

2. Secure the box to the raceway, stud, wall, or furniture.

3. For wall mount installations, attach the mounting bracket (metal) to the junction box

or external wall box. For raceway installations, install the plastic spacer (if needed for the EU model), then attach the mounting bracket to the junction box or external wall box and raceway.

NOTE: If using a cable raceway, you may need

to insert a plastic spacer between the raceway and the mounting bracket to close a gap and make the installation flush and secure. See the diagram in figure 7 at right.

The spacer looks like the mounting bracket, but has “Optional Spacer” and “Place behind bracket” stamped into its surface. The spacer also has a slightly larger center opening than the mounting bracket does.

Junction Box

cket

Spacer

Figure 7. Installing a

Spacer Between the Mounting Bracket and Raceway (side view)

Junction Box

Euro Channel

Spacers (if needed)

Mounting Bracket

Wall Frame

DISPLAY

OFF

DOC CAM

LAPTOP

HDMI 2

HDMI 1

Figure 8. Installing Spacers Between the Mounting Bracket and Raceway

MLC Plus 84 Series • Hardware Features and Installation 11

Wall Box

Metal Bracket

a. Hold the mounting bracket with the desired side facing you and feed the cables

through the bracket.

• To install the MLCPlus84 securely so it cannot easily be removed after

installation, hold and install the bracket so that the side labeled “Front” faces out toward you and the unlabeled side faces the wall or furniture.

• To install the MLCPlus84 so it can be removed easily, hold and install the

bracket so the unlabeled side faces outward toward you and the side labeled “Front” faces the wall or furniture.

External Wall Box

Metal Bracket

Figure 9. Mounting the Bracket to an EU Wall Box

b. Keeping the bracket level, insert the provided screws through the holes in the

bracket, into the threaded holes on the box, and tighten the screws to secure the bracket to the mounting surface.

Figure 10. Mounting the Bracket to an MK Wall Box

MLC Plus 84 Series • Hardware Features and Installation 12

Installation Step 3: Change Buttons or a Faceplate (optional)

Junction Box

Wallplate

LAN/PoE

aceplate

from circuit board.

If desired, replace one or more buttons or button pairs using available additional buttons. Optional button kits are available in various languages, and faceplates are available in black for the MLCPlus84D, as well.

NOTE: A custom button builder tool is available at

http://www.extron.com/product/custombuttonbuilder/index.aspx where you

can order standard stock buttons or custom-labeled buttons for the MLCPlus84.

The faceplates must be removed to access buttons.

Replacing Buttons or a Faceplate on an MLCPlus84D

To replace the buttons or faceplates:

1. Remove the wallplate as shown in ﬁgure 11.

LAPTOP

DOC CAM

DISPLAY

VOLUME

AUTO IMAGE

AV MUTE

LAPTOP 1

OFF

LAPTOP 2

DVD

DOC CAM

HDMI

AUX VIDEO

Wall

MLC Plus 84 D

Figure 11. Removing the Wallplate

2. Remove one or both faceplates as follows: a. Insert the tip of a small, ﬂat-bladed screwdriver (such as an Extron Tweeker) through

one of the circuit board slots at the top or bottom of an

Press tab down. Tilt screwdriver to release f

MLCPlus84D faceplate, as shown at right.

b. Angle the screwdriver

to press gently down on the tab to release and pry the faceplate from the circuit board.

c. If the faceplate has not

fully detached from the circuit board, repeat steps 2a and 2b with the hole and tabs at the opposite end of the

Figure 12. Using a Screwdriver to Release the

Faceplate Tabs, Rear View

faceplate.

d. Lift the faceplate away from the circuit board.

MLC Plus 84 Series • Hardware Features and Installation 13

3. Remove any buttons to be replaced as follows:

Pegs (2)

Insert tab on

Insert peg on faceplate into hole.

a. Press the button or button pair from the front of the faceplate out through the back

of its faceplate opening. If necessary, pull the buttons out gently from the back.

NOTE: The smaller buttons are arranged in pairs connected by a rubbery

membrane.

b. If you are replacing the faceplate, repeat step 3a until all buttons are removed. c. Set the removed buttons aside for later use.

4. Insert a button or button pair as follows: a. Insert a new button or button pair from the back into the appropriate opening in the

faceplate.

b. Align the two pegs in the upper left and lower right corners of the button

or button pair with the corresponding holes in the faceplate. Press the button or buttons into the faceplate so the buttons and pegs are seated into the holes and faceplate opening.

c. Repeat steps 4a and 4b for any additional buttons to be replaced or

installed.

5. Reattach the original faceplate or attach the replacement faceplate to the controller as

follows:

a. Align the tabs (at top and

bottom) and pegs (at

faceplate into slot.

upper left and lower right corners) on the

Peg

back of the faceplate with the slots and holes on front of the circuit board.

b. Gently but ﬁrmly press

the faceplate against the circuit board until the tabs and pegs are inserted into the slots and holes, and the tabs click into place.

DISPLAY

OFF

VOLUME

AUTO IMAGE

AV MUTE

LAPTOP

DOC CAM

DVD

HDMI

VGA

AUX VIDEO

OFF

Figure 13. Aligning and Reattaching the Faceplate

MLC Plus 84 Series • Hardware Features and Installation 14

Replacing Buttons or a Faceplate on an MLCPlus84EU or MLCPlus84MK

NOTE: Before you can replace buttons or faceplates on an MLCPlus EU or MK, if

the unit is installed in a wall or furniture, you must remove the unit from the metal mounting bracket and installation surface. See Removing the MLCPlus EU or MK

From the Mounting Surface on page46 for details.

Replacing Buttons or a Faceplate

To replace the buttons:

1. Remove one or both faceplates as follows: a. Slide the center divider bar up as shown

in ﬁgure 14 and remove it from the unit. Set it aside for later use.

DISPLAY

OFF

LAPTOP

HDMI

DOC CAM

LAPTOP

VGA

MUTE

Figure 14. Removing the Center Divider

b. If removing the volume control faceplate, remove the volume control knob as

follows:

i. Viewing the unit from the bottom, look through the faceplate notch below the

Volume knob and rotate the knob until the set screw is visible through and aligned with the opening.

ii. Use a small ( 1/20") Allen

wrench (hex key) inserted into the notch in the faceplate at the bottom of the knob to loosen the set screw that secures the knob.

iii. Pull the knob

away from the

DISPLAY

LAPTOP 1

HDMI 1

OFF

DOC CAM

LAPTOP 2

HDMI 2

MUTE

faceplate and set it aside.

Figure 15. Loosening the Set Screw to Remove the

Volume Knob

Notc

MLC Plus 84 Series • Hardware Features and Installation 15

c. Insert the tip of a small, ﬂat-bladed screwdriver (such as an

Pegs (2)

Extron Tweeker) through one of the slots at the sides of an MLCPlus84EU or MK faceplate, as shown in ﬁgure 16 at right. There are four slots per faceplate, two on each side.

d. Press the tab into the body

of the EU or MK model to release the faceplate from the circuit board.

e. Repeat steps 1c and 1d

with the remaining slots and tabs around the edges

DISPLAY

LAPTOP

HDMI

OFF

DOC CAM

LAPTOP

VGA

of the faceplate.

f. Lift the

Slot

faceplate away from the circuit board.

Figure 16. Pressing Faceplate Mounting

Tabs to Remove the Faceplate

2. Remove any buttons to be replaced as follows: a. Press the button or button pair from the front of the faceplate out through the back

of its faceplate opening. If necessary, pull the buttons out gently from the back.

NOTE: The smaller buttons are arranged in pairs connected by a rubbery

membrane.

MUTE

b. If you are replacing the faceplate, repeat step 2a until all buttons are removed. c. Set the removed buttons aside for later use.

3. Insert a button or button pair as follows: a. Insert a new button or button pair from the back into the appropriate opening in the

existing faceplate or into the new faceplate.

b. Align the two pegs in the upper left and lower right corners of the button

or button pair (shown at right) with the corresponding holes in the faceplate. Press the button or buttons into the faceplate so the buttons and pegs are seated into the holes and faceplate opening.

c. Repeat steps 3a and 3b for any additional buttons to be replaced or

installed.

OFF

MLC Plus 84 Series • Hardware Features and Installation 16

4. Reattach the faceplate to the controller as follows:

VOLU

a. Align the two EU or MK mounting tabs on the sides

of the faceplate with the slots on the sides of MLCPlus84EU or MK. Align the eight faceplate mounting tabs (shown in the inset in ﬁgure17) on the MLCPlus84 with the corresponding slots in the sides of the faceplates.

Figure 17. Aligning and Reattaching

DISPLAY

OFF

DOC CAM

LAPTOP

VGA

HDMI

the Faceplates

VOLUME

MUTE

b. Gently but ﬁrmly press the faceplate against the MLCPlus84 until the tabs are all

inserted into the slots and the ridge on each tab snaps into place in the faceplate.

NOTE: It is important to make sure that ALL eight tabs are securely snapped

into place.

c. If reattaching the volume control faceplate:

1. Turn the shaft of the knob until the set screw is visible through the notch.

2. Lower the knob onto the shaft to the desired or lowest position, leaving room

so the knob is not rubbing on the faceplate.

3. Use the small Allen wrench to tighten the set screw to secure the knob.

Installation Step 4: Cable All Devices

1. Cable devices to the controller (see Rear and Side Panel Features and Cabling on

page18). Use the wiring diagrams in this section as a guide.

NOTE: Most examples on the following pages show the MLCPlus84D. However,

connector wiring and port functions are identical for all models. The EU and MK models are identical to each other except for mounting hardware.

2. Connect power cords and power on all the devices.

MLC Plus 84 Series • Hardware Features and Installation 17

Rear and Side Panel Features and Cabling

HHHH

MLC Plus 84 D Rear Panel

GGG

LAN/PoE

MLC Plus 84 D Right Side

MLC Plus 84 EU Right Side

JJJ

J IIII

GGGG

POWER 12V

0.4A MAX

AAAA B

RESET

POWER 12V

0.4A MAX

MLC Plus 84 EU/MK Rear Panel

COM 2

COM 1

Tx RxGTx Rx

BBB C

Tx Rx

COM 1 COM 2 VOLIR

CCC DDDD EEEE

Tx Rx

VOL

LAN/PoE

D IN

GCV

D IN RELAYS

RELAYS

GIN

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

FFF

Figure 18. MLCPlus84Series Side (left) and Rear Panel (right) Features

Power input connector, page19

COM (RS-232) ports, page21

IR output port, page22

Volume control port, page23

Digital input port, page24

Relay ports, page25

LAN and PoE port and LEDs (Ethernet), page20

MAC address, page20

Reset LED (EU and MK models), page34

Reset button (EU and MK models), page34

MLC Plus 84 Series • Hardware Features and Installation 18

Power connection

Smooth

Rear Panel

Power input connector for optional external power supply — If Power over

Ethernet is not available, or if desired, connect the MLCPlus84 to an optional (not included) Extron 12VDC, 0.5A desktop power supply via this port (see figure 18, A on page18). Then connect the external power supply to a 100 to 240VAC power source. If using this port, connect the power here after connecting the other cables.

M 1

POWER 12V

0.4A MAX

• Connect to an optional Extron 12 VDC, 0.5 A power supply.

• If PoE is available, the MLC Plus 84 uses PoE, otherwise it uses power via this port.

Power Input, External Power Supply (optional)

• Front panel buttons blink during boot-up.

• Once the MLC Plus 84 is powered and operational, the buttons are lit according to conguration, and “Display” and

“Volume” are backlit.

3/16" (5 mm) Max.

Tie Wrap

Ridged

– Return

+12 VDC input

Smooth

power

Ground all devices.

External Power Supply

(12 VDC, 0.5 A max.)

NOTE:

Check the polarity of the power supply

before connecting it to the controller.

Figure 19. Connecting an External Power Supply

ATTENTION:

• Always use a power supply supplied or specified by Extron. Use of an

unauthorized power supply voids all regulatory compliance certification and may cause damage to the supply and the unit.

• Utilisez toujours une source d’alimentation fournie par Extron ou recommandée.

L’utilisation d’une source d’alimentation non autorisée annule toute conformité réglementaire et peut endommager la source d’alimentation ainsi que l’unité.

• If not provided with a power supply, this product is intended to be supplied by a

UL Listed power source marked “Class 2” or “LPS” and rated output 12VDC, minimum 0.5A, or 48VDC (PoE), minimum 0.35A.

• Si le produit n’est pas fourni avec une source d’alimentation, il doit être alimenté

par une source d’alimentation certifié UL de classe 2 ou LPS, avec une tension nominale 12Vcc, 0.5A minimum ou 48Vcc (PoE) minimum, 0.35A minimum.

• Unless otherwise stated, the AC/DC adapters are not suitable for use in air

handling spaces or in wall cavities.

• Sauf mention contraire, les adaptateurs CA/CC ne conviennent pas à une

utilisation dans les espaces d’aération ou dans les cavités murales.

• The installation must always be in accordance with the applicable provisions of

National Electrical Code ANSI/NFPA70, article725 and the Canadian Electrical Code part1, section16. The power supply shall not be permanently fixed to building structure or similar structure.

• Cette installation doit toujours être conforme aux dispositions applicables

du Code américain de l’électricité (National Electrical Code) ANSI/NFPA 70, article 725, et du Code canadien de l’électricité, partie1, section16. La source d’alimentation ne devra pas être fixée de façon permanente à une structure de bâtiment ou à une structure similaire.

NOTE: The MLCPlus84Series controllers accept power over Ethernet (PoE)

through the LAN port (see figure 18,

on page18) in addition to network

communication. Both an external power supply and PoE can be connected to the controller simultaneously. The MLCPlus uses PoE when it is available but can switch seamlessly to the external 12VDC power supply if the PoE connection is dropped.

MLC Plus 84 Series • Hardware Features and Installation 19

Control and power — LAN (Ethernet) and PoE

Link LED:

Activity LED: Blinks yellow

LAN (Ethernet) and PoE port and LEDs — To connect the MLCPlus84 to an

Ethernet network, plug a cable into the LAN RJ-45 socket (see figure 18, G on page18) and connect the other end of the cable to a network switch, hub, router, or PC connected to a LAN or the Internet. Network connection lets you configure the MLCPlus84 and the devices connected to it and to have the option to control the unit via Extron Control. For details of communication protocols, ports, and services used, see the Pro Series Control Product Network Ports and Licenses Guide, part 68-2961-01, available at www.extron.com.

The MLCPlus84 controllers accept Power over Ethernet (PoE) through the LAN port. Both an external power supply and PoE can be connected to the control processor simultaneously. The MLCPlus84 uses PoE when it is available but can switch seamlessly to the external power supply if the PoE connection is dropped.

ATTENTION:

• Power over Ethernet (PoE) is intended for indoor use only. It is to be connected

only to networks or circuits that are not routed to the outside plant or building.

• L’alimentation via Ethernet (PoE) est destinée à une utilisation en intérieur

uniquement. Elle doit être connectée seulement à des réseaux ou des circuits qui ne sont pas routés au réseau ou au bâtiment extérieur.

Cabling:

• For 10Base-T (10 Mbps) networks, use a CAT 3 or better cable.

• For 100Base-T (max. 155 Mbps, all models) or 1000Base-T (MLCPlus84D only)

networks, use a CAT 5 cable.

Activity LED (on connector) — This yellow LED blinks to indicate network activity. Link LED (on connector) — This green LED lights to indicate a good network

connection.

to indicate data is being sent or received.

to indicate a network connection.

MLC Side Panel

Lights green

Pins:

12345678

Insert Twisted

Pair Wires

Connect to an Ethernet network. This port must be congured.

Default protocol:

• MLC IP address: 192.168.254.250

• Gateway IP address: 0.0.0.0

• Subnet mask: 255.255.255.0

• DNS address: 127.0.0.1

• DHCP: off

• Link speed and duplex level: autodetected

• Data rates:

D model: 10/100/1000Base-T EU and MK models: 10/100Base-T

Use this port to upload conguration les and rmware.

Ethernet

TCP/IP

Network

LAN/PoE (Ethernet and Power Over Ethernet)

NOTE:

MAC address information (00-05-A6-##-##-##) is located on the front of the D model (behind the wallplate) and on the bottom of the rear enclosure for the EU and MK models.

Power over Ethernet (PoE):

• If PoE is available, the MLC Plus uses PoE.

• If PoE is dropped (disconnects), the controller switches seamlessly to the external 12 VDC power supply, if it is installed.

Extron Devices

(Switchers, Scalers)

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

Default login credentials:

• Username: admin

• Password: extron

MAC Address

Figure 20. LAN Connector and LEDs

NOTE: DHCP is off by default.

MAC address — This is the unique user hardware ID number

(Media Access Control [MAC] address) of the unit (for example, 00-05-A6-05-1C-A0). You may need this address during

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

MAC Address

configuration. The label (see figure 18, H on page18) is on the bottom of the rear enclosure for EU and MK models and on the front panel (behind the wallplate) for the D model.

MLC Plus 84 Series • Hardware Features and Installation 20

Control

12V

MAX

To COM port

COM ports, RS-232 only (see figure 18, B on page18) — Use COM ports for

serial control of a display or other device and to receive status messages from the connected devices. These ports can send commands from a driver file. These ports support only RS-232 communication.

MLCPlus84 Series Serial protocol:

• 300 to 115200 baud (9600 baud = default)

• 8 (default) or 7 data bits

• 1 (default) or 2 stop bits

• No parity (default), even, or odd parity

• Flow control support (default = none):

software-only (XON, XOFF)

Use the following diagram as a wiring guide to cable the controller to other devices.

3/16" (5 mm)

Extron

Max.

Heat Shrink

on Outer Jacket to

Inner

Conductor

Transition

7/8"

(22 mm)

STP 20-2P Cable

TIP:

cable, shown at left, is recommended for these connections. For best results, insulate the common or drain wires using heat shrink.

STP 20-2P

3-pole

OWER

x.xA

Rear Panel

COM 1 COM 2

Tx RxGTx Rx

3-pole COM

(RS-232)

Serial (COM) Ports

Select protocol via software.

COM port default protocol:

• 9600 baud

• 8 data bits • 1 stop bit

• no parity • no ow control

NOTE: These COM ports support software ow control only.

Heat Shrink

Over Shield Wires

Ground Receive Transmit

Receive (Rx) Transmit (Tx)

Strip wires 3/16" (5 mm) max.

RS-232-

Controllable

Device

NOTE: If you use

cable that has a drain wire, tie the drain wire to ground at both ends.

Figure 21. Wiring COM ports for Serial Control

For bidirectional serial communication, the transmit, ground, and receive pins must be wired at both the controller and the other device. Each projector or other device may require different wiring. For details, see the manual for that equipment or read the Extron device driver communication sheet, which is included with the drivers.

NOTE: Maximum distances between the MLCPlus84 and the device being

controlled may vary up to 200 feet (61 m). Factors such as cable gauge, baud rates, environment, and output levels (from the MLCPlus84 and the device being controlled) all affect transmission distance.

MLC Plus 84 Series • Hardware Features and Installation 21

IR output port (see figure 18, C on page18) — An MLCPlus84 Series controller

COM 2VOL

IR Receiver

3/16" (5 mm) max.

One Single IR Emitter

Dual IR Emitter

can use infrared signals to control up to two devices via this port.

MLC Plus 84 D Rear Panel

TxR

IR Output Port

Output options:

• IR (30 kHz to 300 kHz, with or without carrier signals)

Unidirectional

Ground IR Output

(-)

(+)

(-)

Ground

IR Output Signal

To Projector, Panel Display, or the Wired

IR Remote of a Source Device

(-)

(+)

Two Single IR Emitters

To the

of a

Projector,

Display,

or Source

Device

Figure 22. Wiring the IR Port

Connect the port directly to the wired IR port of another device. Or insert the wires from up to two IR Emitters into this IR port and place the heads of the emitters over or next to the IR signal pickup windows of the devices. For wiring, see the following diagrams or the IREmitter Installation Guide (available on www.extron.com).

NOTE: Each emitter must be within 100 feet (30 m) of the controller for best results.

Installing One Single Emitter Installing One Dual Emitter

Ground (−)

IR Signal (+)

Ground (−)

IR Signal (+)

Installing Two Single Emitters

When installing only single emitters, tie them in series as shown below.

Ground (−)

IR Signal (+)

(−)

(+)

(−)

(+)

Two Single IR Emitters

MLC Plus 84 Series • Hardware Features and Installation 22

D IN

Reference voltage

Model

Rear

Panel

Volume control port — To provide volume control for some Extron audio amplifiers,

connect this port (see figure 18, D on page18) to the volume remote control port on the amplifier as shown below. Configure the maximum and minimum voltage limits. Set Soft Start mode off or on (default). Soft Start mode allows volume to gradually increase from mute to the previous level after muting or power-on to prevent loud audio bursts (see Soft Start mode on page34).

Reference

voltage: ≤10 VDC

GCV

Control voltage output:

0 - 10 VDC

This port can be used to control the volume and mute or unmute the audio for some

VOL

GCV

EU or MK Model Rear Panel

GCV

VOL

Ground (Gnd)

Control voltage (variable output to amp from MLC Plus) – This signal controls amp volume.

Reference voltage input (from amplier) – This allows the MLC Plus 84 to detect when

D IN

Extron audio ampliers with remote volume capability.

• Connect to an Extron audio ampier to permit volume control via the MLC

including via

macros, or schedules.

Settings to conﬁgure via software:

• Maximum and minimum voltage limits

the amp is present.

Volume Control

Plus 84,

• Do not exceed 10 VDC input voltage.

• Soft Start mode: off or on (default) − to allow volume to gradually increase from mute to the previous level after muting or power-on to prevent loud audio bursts

NOTE: Use shielded cable and

place the MLC Plus 84 as close as possible to the amplier to avoid picking up background noise via the cable. Ideal cable length is six feet or less.

Example:

Connecting to Extron Ampliﬁers

VOL

GCV

MLC Plus 84 D Rear Panel

G C

GCV

MPA 401 Series

REMOTE

10V 50mA

STANDBY

10V 50mA

GCV

V or 10V G or

Ground Control voltage

XPA 1002

10V 50mA

MLC Plus 84 EU or

MLC Plus 84 MK Rear Panel

GCV

VOL

Figure 23. Volume Control Port Wiring Examples

MPA 181T,

MP 101 Series

REMOTE

10V

VOL/MUTE

MPA 152MPA 152 Plus

REMOTE

10V 50mA

C or

VOL/MUTE

NOTE: When audio

mute is active, the MLC Plus 84 sets control voltage output to

0 VDC, even if the voltage range (minimum and maximum voltage limits) have been set to levels above zero, such as 2 V to 8 V.

MLC Plus 84 Series • Hardware Features and Installation 23

Digital input port — Connect a switch, sensor, LED, relay contact, or similar item to

Rear Pa

this port (see figure 18, E on page18) , which can be configured with or without +5VDC pull-up. The port can activate events or functions (such as triggering relays, issuing commands, or sending an e-mail) that have been configured using Global Configurator.

To allow the controller to monitor external devices, connect a switch, motion sensor, moisture sensor, tally

nel

D INRELAY

GIN

Digital Input

Congure the port with or without +5 VDC pull-up.

Use this port to:

• Monitor or trigger events and functions (toggle relays, issue commands, send e-mail), once congured.

• Power an LED or other device that accepts a TTL signal.

feedback output, button pad, or a similar item to a digital input port and configure the port. The port is set to measure two states: high and low. The port accepts 0 to 24VDC input.

Switch, Sensor, LED,

Relay, or Similar Item)

Threshold voltages are not adjustable. The thresholds are as

Figure 24. Digital Input Port Wiring

follows:

• 2.0VDC — port on, logic low

• 2.8VDC — port off, logic high

There is also an internal, selectable, pull-up resistor connected to +5VDC, which you can use if the connected device does not provide its own power. The port is capable of accepting 250mA, maximum.

• Digital input with pull-up disabled

• Digital input is triggered by an external switch or voltage between the digital

input pin and ground.

• Example application, digital input without pull-up: occupancy sensor

connection:

+5.0 V

1k ohms

SW 2

Digital I/O

Control Signal

Occupancy

Sensor

CTL

Voltage

SW 1

Protection

GND

Ground

Figure 25. Digital I/O Digital Input Application:

Occupancy Sensor, Without Pull-up

Room occupied: logic high. Room unoccupied: logic low.

NOTE: Occupancy sensors typically supply +24VDC when occupancy is

detected. After a set time with no occupancy, the sensor supplies 0VDC.

MLC Plus 84 Series • Hardware Features and Installation 24

• Digital input with pull-up enabled

D IN

Rear Pa

Equipment

• When the port is configured for pull-up, switch 2 is closed, activating the

+5.0VDC pull-up resistor.

• When an external switch closes (shorts to ground, logic low), the port is on.

• When the external switch opens (logic high), the port is off.

• Example application, digital input with pull-up: connecting a two-position

switch

+5.0 V

1k ohms

Two-position

Switch

SW 2

Digital

CTL

SW 1

Voltage

Protection

I/O

GND

Figure 26. Digital I/O Digital Input Application:

Two-position Switch With Pull-up

Two-position switch is open: logic high. Two-position switch is closed: logic low.

Relay ports — Relay ports (see figure 18 ) provide control for power, screen or

projector lifts, window coverings,

Common

All relays are normally open.

• Connect devices for relay control.

• Do not exceed a total of 24V, 1A for each port.

Relays

and similar items, when trigger events occur.

These relay contacts may be used to control any equipment as long as the contact specifications of a total of 24VDC at 1ampere are not exceeded for each port. These relays are normally open by

Open

Normally

nel

RELAYS

default. When activated, the open contacts

Normally

Open

close. They can be set up to operate in one of two ways:

• Latching (brief or indefinite

period contact) (press to

To Room

Control

close, press to open), or

• Pulsed (timed cycle) (press to

Figure 27. Cabling Relay Ports

close, timeout to open, with automatic repeat).

Use Global Configurator to change the length of the timeout period.

Closed

NOTE: The pulse function is absolute: it always sets the relay state to closed, times

out (briefly), then opens the contact. It overrides the previously selected setting (on state, off state, or toggle).

MLC Plus 84 Series • Hardware Features and Installation 25

Installation Step 5: Set up the MLCPlus84 for Network Communication

1. Connect the PC to be used for setup and the MLCPlus84 to the same Ethernet

subnetwork. For LAN connections for the MLCPlus, see Control and power — LAN

(Ethernet) and PoE on page20.

2. Start Global Conﬁgurator and use the Toolbelt feature of the software (or use the stand-

alone Toolbelt program) to set the IP address, subnet, gateway IP address, DHCP status, and related settings. Network setup is essential prior to conﬁguration.

Use the following flowchart as a guide to setting up the controller for network use.

Network Communication Setup

Connect the controller and PC to the same network.

Global Congurator (GC Professional or GC Plus mode) or

Toolbelt displays a list of all Extron control devices

Using the MAC address, locate the desired device

use the Toolbelt

feature either to enable DHCP or to enter the IP address,

subnet address, and gateway, then congure other

Apply power to all devices.

Open the Toolbelt software from within

as the stand-alone application.

Start Device Discovery.

connected to the network.

in the list and select it.

Use the Set IP feature in Toolbelt or

Manage > Network Settings tab

network settings as needed.

Figure 28. Network Setup

NOTE: When setting up DHCP during network configuration or if using a host

name instead of an IP address the user must enter a qualified host name (Username.HostName.Domain). For example: somename.somedomain.com.

MLC Plus 84 Series • Hardware Features and Installation 26

Installation Step 6: Configure the MLC Plus 84

The most basic steps are outlined below in the recommended order.

NOTE: See the Global Configurator Help File as needed for step-by-step instructions

and detailed information. The help file for GC includes an introduction to the software, and how to start a project and configuration.

1. Using GC, create a new GCPlus or GCProfessional project and conﬁgure the controller

and any other IP Link Pro devices. The conﬁguration tells the controller:

• how its ports function • when to do things

• how to control other products • whom to notify, how, and under what

• what to monitor

a. Conﬁgure ports on the controller.

• Select device drivers and link them to each assigned serial, IR, or Ethernet port.

• Select settings (serial protocol, relay behavior, digital input, volume control

settings) as needed.

b. Set up monitors, schedules, macros, and local variables. c. Set up the front panel buttons: assign appropriate commands and actions, macros,

timers, local variables, monitors, or schedules to the buttons.

2. Save and build the project.

3. Upload the system conﬁguration to the controller.

circumstances

Installation Step 7: Test and Troubleshoot

1. Test the system.

• Press buttons and ensure the buttons light as desired and that the appropriate

control commands or functions are triggered.

• Ensure that the audio output responds correctly to the volume buttons or knob

and the Mute button (on the EU and MK models). Also ensure that the volume LEDs light correctly as you increase or decrease the audio gain.

• If the controller is connected to a network, ensure that the yellow Activity LED and

green Link LED on the LAN/PoE port light.

2. Make adjustments to wiring or conﬁguration as needed. Remember that the rear and

side panel ports are not accessible after the controller is mounted.

Installation Step 8: Complete the Physical Installation

Mount the unit to a wall or furniture (see Mounting on page28). Before mounting the MLCPlus84, make sure that all device cables have been fed through

the wall or furniture and are connected to the MLCPlus84 rear panel. Disconnect power at the source from all devices in the system.

NOTE: Extron recommends taking safety precautions to avoid electrostatic discharge

issues during installation.

MLC Plus 84 Series • Hardware Features and Installation 27

Mounting

Junction Box

Wallplate

Mounting the MLCPlus84D

Mount the MLCPlus84D as follows:

1. Insert the cabled MLCPlus84 into the mud ring or junction box within the wall or

furniture, aligning the mounting holes in the MLCPlus84 with those in box or mud ring.

2. Secure the MLCPlus84 to the junction box, wall or surface mounting box, or mud ring

as follows:

a. Insert the included screws through the oval slots at the top and bottom of the

MLCPlus84 and into the corresponding threaded holes in the box or mud ring.

b. Using a Phillips screwdriver, lightly tighten the screws until snug.

Wall

Mud Ring

Wall

DISPLAY

OFF

VOLUME

AUTO IMAGE

AV MUTE

MLC Plus 84 D

LAPTOP

DOC CAM

DVD

HDMI

VGA

AUX VIDEO

LAPTOP

DOC CAM

DISPLAY

OFF

VOLUME

AUTO IMAGE

AV MUTE

MLC Plus 84 D

DOC CAM

DVD

HDMI

VGA

AUX VIDEO

Figure 29. Installing the

MLCPlus84D in

a Junction Box

ATTENTION:

• Do not overtighten

the screws.

Wallplate

• Veillez à ne pas trop

serrer les vis.

Figure 30. Installing the MLCPlus84D in a Mud Ring

3. Attach the wallplate to the MLCPlus84D: insert the included screws through the

circular holes in the wallplate and the tabs on the MLCPlus84D. Tighten the screws using a ﬂat bladed screwdriver until snug.

MLC Plus 84 Series • Hardware Features and Installation 28

Mounting the MLCPlus84EU or MLCPlus84MK

MLC Plus 84 MK

MLC Plus 84 EU

To mount the unit on the raceway, wall, or furniture:

1. Align the MLCPlus84EU or MK wall frame to the mounting bracket (metal), which you

attached to the mounting surface during site preparation (see Installation Step 2:

Prepare the Installation Site on page8).

2. Holding the wall frame in place on the bracket, press the cabled MLCPlus84 into the frame

until the two tabs on either side of the unit snap into the opening of the mounting bracket, holding the MLCPlus84 in place.

NOTE: To remove the unit from the

wall frame after installation, see

Removing the MLCPlus EU or MK From the Mounting Surface on page46.

Wall Box

Mounting Bracket

Figure 32. Mounting the EU Model

Wall Box

Wall Frame

Mounting Bracket

DISPLAY

OFF

DOC

LAPTOP

CAM

LAPTOP

VGA

HDMI

Wall Frame

Figure 31. Mounting the MK Model

DISPLAY

OFF

LAPTOP

DOC

CAM

LAPTOP

VGA

HDMI

MUTE

MLC Plus 84 Series • Hardware Features and Installation 29

Operation

This section of the guide covers the following topics:

• Front Panel Features — Locations and descriptions of items on the front panel

• Reset Features and Resetting the Unit — Locations of the Reset button and LED

and information about the available reset modes and how to reset the MLCPlus84.

Front Panel Features

Some features and indications are described in the Rear and Side Panel Features and

Cabling section starting on page18 section paired with descriptions of rear panel ports.

The rest are detailed in this section.

NOTE: The controller must be configured in order to function. See Software-based

Configuration and Control starting on page38, and see the GC help file for

information about the software, and step by step instructions for basic setup.

MLC Plus 84 Series • Operation 30

Transmit/

V LEDs

V Buttons

Display Power Buttons

Function Buttons

Reset Button

Address

Faceplate Tab

Faceplates (2)

MUTE

MUT

Buttons

Volume

Activity LED

Source Control

Buttons

and

LED

Access Holes (4)

DISPLAY

olume

ON OFF

VOLUME

LAPTOP

olume

DOC CAM

AUTO IMAGE

AV MUTE

Extron

allplate

HDMI

VGA

Figure 33. MLCPlus84D Front Panel With Wallplate

Display Power Buttons

Transmit/

Activity LED

Volume

LEDs

Control

Knob

Wall Frames

DISPLAY

OFF

VOLUME

LAPTOP

DOC CAM

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX

S/N: ####### E######

AUTO IMAGE

AV MUTE

HDMI

VGA

Extron

MAC

Figure 34. MLCPlus84D Front Panel

Without Wallplate

Faceplates (2)

LAPTOP

HDMI VGA

MLC Plus 84 EU

DISPLAY

OFF

DOC CAM

LAPTOP

Extron

Source Control

VOLUME

VOLUM

MUTE

MLC Plus 84 MK

DISPLAY

LAPTOP

HDMI VGA

Extron

OFF

DOC

CAM

LAPTOP

VOLUME

VOLUM

MUTE

Figure 35. MLCPlus84EU (left) and MLCPlus84MK (right) Front Panels With Wall Frames

NOTE: The EU and MK models are identical except for mounting hardware. Features,

connectors, and operation are identical.

Wallplates, Wall Frames, and Faceplates

The MLC is shipped with white faceplates and a white wallplate or wall frame. An optional black, two-gang decorator-style kit is available for the MLC Plus 84 D. The faceplates are the same for both EU and MK models, but the wall frames are model-speciﬁc. See Installation Step 3: Change Buttons or a Faceplate (optional) on page13 for instructions on how to change the faceplates and buttons.

MLC Plus 84 Series • Operation 31

Transmit/Activity LED and Buzzer

DISPLAY

VOLUME

LUM

NOTE: The behavior of the buzzer can be conﬁgured using Global Conﬁgurator to

be globally disabled or to beep as desired.

Transmit/Activity LED — This LED is located above the Display power buttons. This LED blinks green to indicate that a configuration or firmware is being uploaded. It also blinks in conjunction with buzzer beeps under other circumstances, as detailed below.

Buzzer — The buzzer is located on a circuit board within the MLC rather than on the front panel, but it works in conjunction with the transmit/activity LED. The buzzer also beeps fast four times at the end of the power-on cycle, completion of a configuration upload, or completion of a firmware upload.

Together the LED blinks and the buzzer beeps in certain circumstances:

• The LED blinks green and the buzzer beeps once each time a button is pressed

• The LED does not blink and the buzzer does not beep if a disabled button is pressed, if

the volume knob (on an EU or MK model) is rotated, or if a button is triggered remotely (from the Extron Control app, an accessory button panel, or similar option).

Buttons

All the buttons are backlit so they are visible in low light conditions. By default, the active (selected) buttons light brighter than inactive buttons. The light intensity and blink rate can be set during conﬁguration.

Each button can be conﬁgured with a variety of commands and functions, as desired. The source control buttons can also be set up in a variety of ways.

ON OFF

MUTE

LAPTOP

HDMI VGA

DOC CAM

LAPTOP 1

LAPTOP 2

DOC CAM

HDMI

Volume Controls and LEDs

Adjust volume via the front panel controls, remote, or the Extron Control app. You must conﬁgure these buttons (MLCPlus84D) or knob (MLCPlus84EU or MK). They can be used for any function and behavior and to control any device. However, the most common conﬁguration is as follows:

• On the D model, press the increase volume button ( ) to increase the audio

volume. Press the decrease volume button ( ) to decrease volume.

• On the EU and MK models, rotate the Volume knob clockwise to increase

the audio volume, counterclockwise to decrease volume.

• On the MLCPlus84EU and MK, the Mute button can be configured

to turn audio output off or on.

On all models, the Volume LEDs ( conﬁgured to blink to indicate increases or decreases or to show volume level status (see

Volume control options on page33 for additional details).

For all models, when audio mute is active, mute would typically be indicated by a slowly blinking LED (shown in the diagram at right), no matter which port is used for audio control or what mode (range-based) is being used. When the audio is unmuted, the volume returns to the previously used level.

MUTE

) directly above the knob or buttons can be

C Plus 84 EU or

MLC Plus 84 MK MLC Plus 84

MLC Plus 84 Series • Operation 32

Volume control options

VOLU

Range-based Volume Adjustment

of Max. Volume

VOL

sed

olume Adjustment

VOL

Global Conﬁgurator software lets you select whether the MLCPlus knob or buttons control the audio levels of the projector (or another AV device) or of an optional Extron amplifier. Once they are conﬁgured, the Volume buttons (D model) and Volume knob and Mute button (EU and MK models) can:

• Work in conjunction with the MLCPlus rear panel volume control port to control the

volume of an Extron audio power amplifier. See the information on the volume control

port on page23 for connector pinouts, wiring, and useful installation notes.

• Control audio volume via a projector or other device using serial or IR control

commands together with a COM or IR port on the MLCPlus.

If the knob or buttons control the audio levels of the projector, you can specify incremental adjustments or range-based adjustments (via device driver only). See the GlobalConﬁgurator Plus and Global Conﬁgurator Professional Help File for details on these types of volume adjustments and on how to conﬁgure the Volume LEDs for the desired lighting behavior.

Range-based volume adjustment

If the MLCPlus is conﬁgured for use with some projectors, the most common way to conﬁgure the LEDs on the MLCPlus is to indicate volume ranges (with steadily lit LEDs), as shown in the following diagram.

Minimum, 0%

or or or or or

1% to 20%

21% to 40%

41% to 60%

61% to 80%

NOTE: Volume LEDs light based on the percentage of the user-set minimum/maximum

range rather than on the full range that the MLCPlus can support.

Increment/decrement volume adjustment

If the MLCPlus is conﬁgured for increment/decrement volume adjustment, typically you would conﬁgure the Volume LEDs to be off except during adjustment. In the most common conﬁguration, when the volume is adjusted, the LEDs light brieﬂy in a scrollling pattern to the right (increment) or left (decrement), as shown in the following examples.

Increment/Decrement-based Volume Adjustment

VOLUME

LUM

C Plus 84 EU

C Plus 84 MK

81% to 100%

VOLUME

MLC Plus 84 D

MLC Plus 84 Series • Operation 33

Control voltage range and mute

12V

TxR

VOL

D IN

Extron

DISPLAY

DOC C

VOLU

AV MUTE

ML Fr

The maximum output voltage range of pinC of the volume control port is 0 to +10VDC. During conﬁguration you can set the minimum and maximum output voltage to limit the minimum and maximum volume level for a speciﬁc Extron ampliﬁer model and connected audio equipment. For example, a range of 2.5V to 8V may be optimal for making soft audio audible and for preventing audio distortion for a particular combination of ampliﬁer and speakers. However, note that these MLCPlus models set the control voltage to 0V when audio mute is active. Exiting mute mode returns the control voltage to the last selected level, within the user-conﬁgured voltage range.

Soft Start mode

Soft Start mode allows volume to gradually increase from mute to the previously selected level after muting or power-on to prevent sudden, loud audio bursts. By default Soft Start mode is on, but it can be turned off using the conﬁguration software.

Reset Features and Resetting the Unit

Locating the Reset Button and LED

C Plus 84 D

ont Panel With Wallplate Removed

AUTO IMAGE

Reset Button

and

LED

LAPTOP

MLC Plus 84 EU or MLC Plus 84 MK Rear Panel

RESET

M 1COM

WER

0.4A MA

ELAY

LAN/PoE

Figure 36. Locations of the Reset Button and LED

Reset button and LED — Pressing this button causes various IP functions and Ethernet

connection settings to be reset to the factory defaults. The adjacent green LED blinks depending on the selected reset mode (see Resetting the Unit and the reset modes

table on the next page for details).

MLC Plus 84 Series • Operation 34

Resetting the Unit

Use This Mode to...

Mode

Temporarily boot up the unit with factoryinstalled firmware for a single power cycle in the event that a firmware update has failed or if incompatibility

Use Factory Firmware

issues arise with userloaded firmware

Activation Result

To start the Use Factory Firmware reset mode and replace firmware:

1. On the controller, hold down the recessed Reset button

2. Upload new firmware to the unit as desired (see Updating

There are several reset modes that are available by pressing the Reset button. The Reset button is recessed, so use an Extron Tweeker, a pointed stylus, or a ballpoint pen to access it. See the reset modes table below for a summary of the modes.

ATTENTION:

• Review the reset modes carefully. Using the wrong reset mode may result in

unintended loss of flash memory programming, port reassignment, or a unit reboot.

• Étudier de près les différents modes de réinitialisation. Appliquer le mauvais mode

de réinitialisation peut causer une perte inattendue de la programmation de la mémoire ﬂash, une reconﬁguration des ports ou une réinitialisation de l’unité.

NOTE: If you hold down the Reset button continuously, the LED blinks every

3seconds, and the unit enters a different mode, from the Reset all IP Settings mode through the Reset to Factory Defaults mode. For Reset to Factory Defaults mode the LED blinks three times, the third blink indicating the last mode. The modes are separate functions, not a continuation from one mode to the next.

MLCPlus84 Series Controller Reset Mode Summary

The controller reverts to the factory default firmware. Event scripting does not

start if the unit is powered on in this mode.

while applying power to the unit. Keep holding the button down until the Reset LED blinks twice, then release the button. The controller enters factory firmware mode, and the LED blinks quickly .

the Firmware on page48 for details).

NOTE: Do not continue to operate the MLC Plus controller using

the factory firmware version. If you want to use the factory default firmware version, you must upload that version again. See the Global Configurator Help File for firmware upload instructions.

All user files and settings such as drivers, adjustments, and IP settings are maintained.

NOTE: To return the unit to the firmware

version that was running prior to the reset, cycle power to the unit.

MLC Plus 84 Series • Operation 35

Use This Mode to...

Mode

Recover project configuration and program files if passwords have been lost

MLCPlus84 Series Controller Reset Mode Summary

Activation Result

For devices with a firmware version below 2.00.0001

To start the Project Recovery reset mode and recover a project:

1. On the PC, open Global Configurator.

2. Click the Tools menu and select Project Recovery. The

Recovery Mode dialog box opens.

3. Enter the IP address or host name of the target device for

which you want to perform project recovery.

4. Click Recover. The software allows indefinite time to

establish a connection (until a connection is made or the user clicks Cancel).

5. On the controller, hold down the recessed Reset button

while applying power to the unit. Hold the button down. When the unit finishes booting up, release the button. The control processor enters project recovery mode for 30 seconds, during which time the LED blinks quickly.

GC automatically connects to the controller, then opens and retrieves the project from the unit.

6. Cycle power to the controller to exit project recovery mode.

7. Perform the Reset to Factory Defaults reset on the controller.

8. Open Toolbelt, start device discovery, select the desired

controller from the list and click Manage.

9. Click the Network Settings tab and set the IP address of

the controller.

10. Click the User Management tab and change the password

of the controller.

11. Close Toolbelt.

12. In GC, add the new password to the recovered project.

13. Save the project.

14. Upload the project from GC to the MLC Plus.

Project Recovery mode stops regular operation and allows a connection to be made to the unit via GC software without requiring password entry so that project files can be retrieved and saved.

• During project recovery mode, events are

stopped, and so is communication with AV devices.

• While the controller is in this mode, use the

GC software to recover project files.

• If the software does not initiate project

recovery within 30 seconds after the controller enters this mode, the controller exits recovery mode.

• Upon exiting project recovery mode:

• The unit enters the “use factory firmware”

• The Reset LED returns to being steadily lit.

• To return the unit to normal operation,

state.

cycle power to the unit (disconnect power, then let the unit power on again).

Project Recovery

For devices with firmware version 2.00.0001 or higher

To start the Project Recovery reset mode and recover a project:

1. On the PC, open Global Configurator.

2. Click the Tools menu and select Project Recovery. The

Recovery Mode dialog box opens.

3. Enter the IP address or host name of the target device for

which you want to perform project recovery.

4. Click Recover. The software allows indefinite time to

establish a connection (until a connection is made or the user clicks Cancel).

5. On the controller, press the recessed Reset button three

times within one second. The controller enters project recovery mode for 30seconds, during which time the LED blinks blinks quickly.

GC automatically connects to the controller, then opens and retrieves the project from the unit.

6. Cycle power to the controller to exit project recovery mode.

7. Perform the Reset to Factory Defaults reset on the controller.

8. Open Toolbelt, start device discovery, select the desired

controller from the list and click Manage.

9. Click the Network Settings tab and set the IP address of

the controller.

10. Click the User Management tab and change the password

of the controller.

11. Close Toolbelt.

12. In GC, add the new password to the recovered project.

13. Save the project.

14. Upload the project from GC to the MLC Plus.

Project Recovery mode stops regular operation and allows a connection to be made to the unit via GC software without requiring password entry so that project files can be retrieved and saved.

• During project recovery mode, events are

stopped, and so is communication with AV devices.

• While the controller is in this mode, use the

GC software to recover project files.

• If the software does not initiate project

recovery within 30 seconds after the controller enters this mode, the controller exits recovery mode.

• Upon exiting project recovery mode:

• The unit returns to its pre-recovery

mode state and settings.

• The Reset LED turns off.

MLC Plus 84 Series • Operation 36

Use This Mode to...

Mode

Toggle stop/ start program

MLCPlus84 Series Controller Reset Mode Summary

Activation Result

To stop or start a program:

1. Hold down the Reset button for about 3 seconds, until the

Reset LED blinks once.

2. Release and press the Reset button momentarily (for

<1second) within 1second*. * Nothing happens if the momentary press does not occur

within 1second.

The LED blinks 2 times if the program is starting.

The LED blinks 3 times if the program is stopping.

Run/Stop Program

Enable or disable the DHCP client

NOTE: This reset mode is supported on firmware version

To enable or disable the DHCP client:

1. Press the Reset button five times (consecutively).

2. Release the button. Do not press the button within 3seconds

following the fifth press.

NOTES:

• DHCP toggle mode is supported on firmware version 3.00.0000. or higher.

• By default DHCP is off and the unit uses a static IP address.

Toggle DHCP Client

Reset IP settings and port maps to factory defaults without affecting user-loaded files

• When you disable DHCP, the unit reverts to using the previously-set static IP address.

To reset all IP settings:

1. Hold down the Reset button for about 6seconds until

the Reset LED blinks twice (once at 3 seconds, again at 6seconds).

2. Release and press the Reset button momentarily (for

<1second) within 1second*. * Nothing happens if the momentary press does not occur

within 1second.

Reset All IP Settings

Start over with configuration and uploading

To reset the unit to all factory default settings:

1. Hold down the Reset button for about 9seconds until the

Reset LED blinks three times (once at 3 seconds, again at 6seconds, again at 9 seconds).

2. Release and press the Reset button momentarily (for

<1second) within 1second*. * Nothing happens if the momentary press does not occur

within 1second.

Reset to Factory Defaults

2.00.0001 or higher.

• The Reset LED blinks 6 times if the DHCP

client is enabled.

• The Reset LED blinks 3 times if the DHCP

client is disabled.

Reset All IP Settings mode:

• Sets the IP address back to factory default

(192.168.254.250)

• Sets the subnet back to factory default

(255.255.255.0)

• Sets the default gateway address to the

factory default (0.0.0.0)

• Sets domain and host names to factory

default

• Sets port mapping back to factory default

• Turns DHCP off

• Turns events (user-created schedules,

macros) off.

• Stops any running program.

Reset to Factory Defaults mode performs a complete reset to factory defaults (except the firmware).

• Does everything Reset All IP Settings mode

does

• Removes (clears) all user-loaded files and

configurations from the controller:

• Clears driver-port associations (IR,

serial, Ethernet) and port configurations

• Removes button configurations

• Removes schedules, settings, macros

NOTE: After performing a Reset All IP Settings or Reset to Factory Defaults reset, set

the IP address again (by using Toolbelt) for use on your network.

MLC Plus 84 Series • Operation 37

Software-Based Configuration and Control

This section of the guide is divided into the following topics:

• Configuration and Control: an Overview

• Basic Setup Steps: a Guide to this Section and Other Resources

• Downloading the Software and Getting Started

• Troubleshooting

Configuration and Control: an Overview

An MLC must be configured before use in order to recognize and accept commands and pass them on to the controlled devices. It can be conﬁgured and controlled via a host computer attached to the same network as the controller. See LAN and PoE port and

LEDs on page20 for details about the LAN port and cabling to connect the controller to

the network.

• Configure the controller by using the Global Configurator software (GCProfessional or

GC Plus). See the Extron website for full system hardware and software requirements.

• The default web pages embedded within the controller provide a means to view general

hardware information, network settings, and, if configured, project information. The embedded web pages can also be used to update the firmware. You cannot configure the controller via the embedded web pages.

NOTE: See the diagram within LAN and PoE port and LEDs on page20 for the

default login credentials for the MLCPlus internal web pages.

MLC Plus 84 Series • Operation 38MLC Plus 84 Series • Software-based Configuration and Control 38

Basic Setup Steps: a Guide to this Section and Other Resources

Step 4: Cable the MLC Plus 84, then apply power.

Step 2: Prepare the installation site.

Step 1: Get ready.

Step 3: Change buttons or faceplates, if desired

NOTE: GC projects can be created offline and uploaded to the hardware at a later date.

Follow the steps in Hardware Features and Installation starting on page6. The overall process for setting up a control processor is as follows:

Within Global Conﬁgurator (GC Professional or GC Plus mode):

Step 6

Step 5: Conﬁgure the IP settings

of the MLC Plus 84.

If desired or required, install a new

security certicate (via Toolbelt).

Create a new GC Professional or GC Plus project

and add the MLC Plus 84 to it.

Congure controller ports.

Create monitors, schedules, timers, macros,

and local variables.

Congure controller buttons.

Save the project.

Build and upload the conguration to the controller.

Figure 37. Overall Configuration Steps

Downloading the Software and Getting Started

See the network

network

communication

setup instructions

on page26.

GC software updates and a large variety of device drivers can be downloaded from the Download page on the Extron website (http://www.extron.com/download/index.aspx). When you locate the desired software or driver package, follow the on-screen directions to download and install it.

NOTE: New RS-232 and Ethernet drivers are required. You must use serial and

Ethernet drivers developed specifically for the IPLinkPro platform. With the exception of IR device drivers, drivers used for the previous generation IPLink (non-Pro) control processors are not compatible.

MLC Plus 84 Series • Software-based Configuration and Control 39

Locating Software, Firmware, and Driver Files on the Extron Website

There are three main ways to ﬁnd software, ﬁrmware, and device drivers within

www.extron.com:

• Via links from the web page for the specific product

• Via the Download Center page (click on the Download tab at the top of any page

within the Extron website.)

• Via links from search results

NOTE: For some software you have the option to click the Download button to begin

downloading the software file. For other software there is a link for contacting an Extron support representative who can provide you access to the latest version.

To obtain Global Conﬁgurator (GCProfessional, GC Plus) software, you must have an Extron Insider account and contact an Extron support representative. Extron provides training to our customers on how to use the software. For Global Conﬁgurator Professional, you must ﬁrst attend Extron training, pass a proﬁciency test, and achieve Extron Control Professional Certiﬁcation before being able to access all the features of that program.

Via links from the web page for the specific product

1. Navigate to the web page for the speciﬁc product model by performing one of the

following:

• Typing the model name into the Search field in the upper right of any Extron web

page and clicking the magnifying glass icon or

• Selecting the model name from the Product Shortcuts drop-down list in the

upper left of the Extron home page or Products page.

2. Click the Downloads tab in the middle of the product page. A list of available software,

ﬁrmware, and documents for that model appears on screen.

3. Click on the name of the desired software or ﬁrmware to start downloading the ﬁle, or

click on the link for device drivers to navigate to a page from which you can select either a driver package or speciﬁc drivers for individual devices.

Via the Download Center page

1. Click on the Download tab at the top of any page within the Extron website to access

the Download page.

2. Click on the link for the desired software product category (such as Global Conﬁgurator

Professional software or control system device drivers) in the center of the screen. A page opens that allows you to make more speciﬁc selections from within that category.

3. For software, click on the link for the speciﬁc software that you need. A software

product page opens that provides a description of the software package, a list of system requirements, a list of features, and access to the release notes, in addition to a download link.

For drivers:

a. Click on the Control System Drivers button. b. Select the name of the control processor from the drop-down list. c. Click the link directly below the search ﬁelds to download the current “Pro Series

driver package” of all available drivers supported by the control processor; or search for, locate, and select the device or devices for which you need a driver ﬁle.

MLC Plus 84 Series • Software-based Configuration and Control 40

d. To download a single driver rather than the package, click on the appropriate link in

the row for the product you want to control to download the driver or to download the “communication sheet.” The communication sheet provides details that may be helpful for working with the product and its control driver.

4. For some software you can click the Download or Download Now button to begin

downloading the software ﬁle. For other software there is a link for contacting an Extron support representative who can provide you access to the latest version.

For drivers, navigate through the alphabetically arranged list to select and download a driver for a specific device.

Via links from search results

1. Type the speciﬁc name of the software package (such as Global Conﬁgurator or

Toolbelt) into the Search ﬁeld in the upper right of the Extron web page and click the magnifying glass icon. A search results page appears.

2. Click on the name of the software package. A software product page opens that

provides a description of the software package, a list of system requirements, a list of features, and access to the release notes, in addition to a download link.

3. For some software you can click the Download or Download Now button to begin

downloading the software ﬁle. For other software there may be a link for contacting an Extron support representative who can provide you access to the latest version.

Obtaining Control Drivers

Extron provides an extensive selection of device drivers available on the Extron website. Ethernet, serial, and infrared (IR) device drivers (for controlling projectors, displays, DVD players, document cameras, and so forth) are available as individual device driver ﬁles. Prior to conﬁguration, download driver ﬁles for products to be used in the installation.

NOTE: For serial or Ethernet devices, MLCPlus84Series controllers require IPLinkPro

drivers. They do not support serial or Ethernet drivers that were created for IPLink (non-Pro) products. However, existing Extron IR driver files are supported.

If the system requires a driver that is not already available, you have an additional option: request a new serial (RS-232) or Ethernet driver from Extron.

MLC Plus 84 Series • Software-based Configuration and Control 41

Things to Do After Installing GC and Before Starting a Project

• Read the Global Configurator Help File, included with the software, for details and

step-by-step procedures on how to start a GCProfessional or GCPlus project and perform basic setup tasks for a controller. The Global Configurator Help File provides a wealth of information on settings and how to use the software, itself. The help filecovers setup steps and includes examples of how to use the features of GC and step by step instructions for typical configuration tasks.

• Obtain network addresses and related information from your network administrator.

• Set up the IP address for the controller. See Installation Step 5: Set up the MLC for

Network Communication on page26 for an overview of how to set up the network

properties of the unit. For details, see the GC help file or Toolbelt help file, which contains instructions on how to set the IP address, gateway IP address, subnet mask, mail server IP address, domain name, web port, SMTP username, and SMTP password so that the controller is able to communicate with the network.

Using GC: Helpful Tips

Resources and Notes

• The MLCPlus84D Setup Guide and MLCPlus84EU and MLCPlus84MK

Setup Guide ship with the units, and they list available resources (software, drivers,

instructions). The setup guides include a quick reference to the front and rear panel features, and cover basic hardware installation.

• See Front Panel Features on page30 and Rear and Side Panel Features and

Cabling on page18 in the “Hardware Features and Installation” section of this guide

for features and settings for the ports you are configuring.

• If you plan to configure the controller at the installation site, Extron recommends

downloading drivers for all the devices in the installation before you go out to the site.

• The Global Configurator project file (*.gcpro or *.gcplus) contains configuration

settings and it can be saved to a directory or folder for backup or for installation on another MLCPlus84 control processor. Saving a configuration is recommended before you perform a firmware upgrade.

• The controller can be set up with passwords to allow configuration access only to

administrators to prevent other users from making changes to settings, events, and controls.

• IP address, subnet mask, and gateway address are required during network setup of

the controller.

• The unit name is any name (for example, Room250-MLCPlus or LectureHallCtrlMLC)

that you want to use to label a specific MLCPlus unit. The default is a combination of the product name and part of the hardware (MAC) address. This can be changed to your choice of alphanumeric characters and hyphens (-). The following rules apply:

• Spaces are not permitted within the name of a unit or at the start or the end of a

• Underscores ( _ ) are not permitted.

• Valid characters are A-Z, a-z, 0-9, and - (hyphen).

• The unit does not distinguish between upper and lower case letters.

• The name cannot start with a number or a hyphen, and it cannot end with a

• Maximum name length is 63 characters.

name.

hyphen.

MLC Plus 84 Series • Software-based Configuration and Control 42

Troubleshooting

Power Connections

Data Connections

Turn on the input devices (DVD players, Blu-ray players, PCs, and other sources), output devices (display screens, projectors), the controller, and the PC. Push a front panel button or rotate the Volume knob.

If an input or output AV device cannot be remotely controlled (does not respond as expected), check the following:

• Ensure that all devices are plugged in.

• Make sure that each device is receiving power. The MLCPlus front panel buttons light if

the controller is receiving power.

1. Check the cabling connections (see Rear and Side Panel Features and Cabling

starting on page18) and make adjustments as needed. The Link LEDs on the MLCPlus and on the PC should be lit solid green if a network connection is detected. If these LEDs are not lit, either the cable is faulty or not plugged in, or the wrong type of cable is being used (see LAN and PoE port and LEDs on page20).

2. Try to “ping” the unit by entering ping 192.168.254.250 at the command prompt,

or use the IP or web address provided to you by your system administrator. If you get no response:

• Make sure your unit is using the appropriate subnet mask (check with your system

administrator).

• Make sure your PC and network do not have a software firewall program that might

block the IP address of the MLCPlus unit.

3. If contact is established with the unit, but the MLCPlus web pages cannot be accessed

by your web browser, verify (via an Internet network options or preferences menu) that your web browser is conﬁgured for direct network connection and is not set up to use a proxy server.

Device Control Connections and Conﬁguration

• Verify that ports are wired correctly and that ground (earthing) wires are connected to

the proper pins on the MLCPlus and, if applicable, on the controlled device.

• Ensure that each IR emitter head is placed adjacent to or directly over the IR pickup

window on the controlled device.

• Verify that the appropriate drivers were used while creating the GC configuration file and

that the correct commands and signal types (IR, RS-232, Ethernet) are associated with the appropriate ports on the MLCPlus and on the other devices.

• For digital input connections, verify whether the application requires the +5 VDC pull-up

resistor within the MLC Plus for TTL circuits and use the software to check whether it is selected within the configuration.

• Verify that input voltage at the digital input port does not exceed 24 VDC.

• Verify that input at the volume control port does not exceed 10 VDC and that the

amplifier is cabled correctly, as well.

If you are still experiencing problems, call the Extron S3 Sales & Technical Support

Hotline or the Extron S3 Control Systems Support Hotline (1.800.633.9877).

MLC Plus 84 Series • Software-based Configuration and Control 43

Reference Information

This section of the guide includes the following reference items:

• Network Requirements

• File Types: a Key to Extron-specific File Names

• Secure Sockets Layer (SSL) Certificates

To read product speciﬁcations, visit the MLCPlus84 product pages at www.extron.com.

Network Port Requirements

Network administrators may ﬁnd it useful to know which ports, protocols, and services are used by the MLCPlus84 controllers, Global Conﬁgurator Plus and Professional software, Toolbelt, and Extron Control apps (for IP Link Pro control systems). A list of protocols used for inbound and outbound communication for each type of device or software is available in the Pro Series Control Product Network Ports and Licenses Guide, part 68-2961-01, available at www.extron.com.

The controllers use various licensed third-party software packages during operation. To view details about third-party packages and associated licensing, click the License

Information button in the internal web pages of the controller. A License Information window opens. To view a copy of a listed package license, in the License Information window, click the link in the License column for the relevant package. This

opens a copy of the package license in a separate window. A list of licenses is also available in the Pro Series Control Product Network Ports and Licenses Guide at www.extron.com.

File Types: a Key to Extron-Specific File Names

A basic understanding of the types of ﬁles used by the controller is helpful in order to decide what (if anything) to do with them.

• *.eff — This is an Extron firmware update file. See the Firmware Updates section

starting on page47 for details on firmware updates.

• *.eir — These are IR driver files containing infrared commands. There is a separate

.eir file for each device the MLCPlus controls via infrared communication. Via Global Configurator, these files can be imported and associated with an IR port on a controller.

• *.gcplus — This is a Global Configurator Plus configuration file.

• *.gcpro — This is a Global Configurator Professional configuration file.

MLC Plus 84 Series • Reference Information 44

Secure Sockets Layer (SSL) Certificates

Extron IPLinkPro controllers ship with factory-installed SSL certiﬁcates created by Extron. If you want or are required to use a different SSL certiﬁcate at your installation site, then you can use system utilities in the Toolbelt software to change the SSL certiﬁcate at any time. The Toolbelt Help File provides instructions on how to apply an SSL certiﬁcate to a controller.

NOTES:

• You must run Toolbelt as an administrator.

• Some certificates require a passphrase that is created when the certificate is

created. If a passphrase is required, you must enter that passphrase before uploading and applying the certificate.

IP Link Pro controllers support standard OpenSSL certiﬁcate encodings such as .pem (Privacy-enhanced Electronic Mail) and .der ﬁle types. PEM ﬁle types are ASCII encoded and are the required format for uploading to the controller. DER (Distinguished Encoding Rules) ﬁle types are binary encoded and can typically have several ﬁle extension variations, such as .crt and .cer. There are many standard tools that can convert from DER to PEM ﬁle encodings if needed.

NOTE: A DER format file must be converted to PEM encoding before uploading it to the

controller.

To properly create the certiﬁcate for uploading to Extron controllers, ensure that the certiﬁcate ﬁle meets the following requirements:

• contains X.509 certificate information

• contains public and private keys

• uses PEM encoding

NOTE: ITU-T standard X.509 covers aspects of public key encryption, digital

cryptography, certificates, and validation.

Contact your IT administrator for more information on what tools and policies are required to obtain or create the SSL certiﬁcate and, if necessary, the corresponding passphrase.

MLC Plus 84 Series • Reference Information 45

Maintenance

VOLU

VOLUME

This section of the guide includes the following topics you may need in order to update, repair, or maintain the unit after installation:

• Removing the MLCPlus EU or MK From the Mounting Surface

• Firmware Updates

Removing the MLCPlus EU or MK from the Mounting Surface

Before you can replace buttons or faceplates on an MLCPlus 84 EU or MK, if the unit is installed in a wall or furniture, you must remove the unit from the metal mounting bracket and installation surface. To help with this task, Extron provides a removal tool (shown at right) with the unit. Use only this provided removal tool.

To remove the MLCPlus84 EU or MK from the mounting surface:

1. Insert the flat tip of the removal tool in the center of the right or left edge of the

MLCPlus, between the faceplate and wall frame

2. Push the tool into the gap until

the line on the tool aligns with the edge of the faceplate.

3. Press (angle) the

removal tool outward from the MLC, toward the mounting surface (as shown in the ﬁgure at right) to release the tab that secures the MLCPlus within the wall frame.

4. Repeat steps 1 and 2

on the opposite side of the MLCPlus. The unit should tilt out from the frame.

VOLUME

Insert to line.

1,2

Figure 38. Inserting and Pressing the Removal Tool

VOLUME

NOTE: The wall frame is removed at the same time you remove the MLCPlus from the

bracket and mounting surface.

MLC Plus 84 Series • Firmware Updates 46

Firmware Updates

If the need arises, you can replace the MLCPlus ﬁrmware. This section covers the following ﬁrmware-related topics:

• Determining the Firmware Version

• Updating the Firmware

Determining the Firmware Version

There are several ways to check which ﬁrmware version the controller is using:

• View the device information in Toolbelt.

• View the general status information section of the MLCPlus embedded web pages.

• View the GlobalViewer (GV) web pages (if the controller has already been configured

Before using any of those methods, connect the controller and the PC to the same network. For details see the Hardware Features and Installation section starting on page6, the Software-based Conﬁguration and Control section starting on page38, and the MLCPlus84D Setup Guide or the MLCPlus84EU and MLCPlus84MK Setup Guide.

Using Global Configurator and Toolbelt

1. Start Global Configurator in either GCProfessional or GCPlus mode and open the

2. Either add the desired MLCPlus manually or start device discovery and select the

3. Click Manage in the row for the desired controller and view the device information that

and the GV web pages have been generated, built, and uploaded to the controller).

Toolbelt link, or open the Toolbelt software directly.

desired controller from the list of discovered devices.

appears in that section.

Using a browser

The controller comes with a set of factory default embedded web pages. Also, after conﬁguration, the GlobalViewer (GV) application could be installed in the unit, providing a different set of web pages. See the Global Conﬁgurator Help File for information on how to use that software and the resulting web pages. Either type of web page (factory default or GV) can be used to ﬁnd the ﬁrmware version and part number of the unit.

1. Start a browser program.

2. Enter the IP address of the MLCPlus into the address ﬁeld of the browser and log on to

the internal web page or to the optional GlobalViewer web page stored in the MLCPlus (see the Global Conﬁgurator Help File for details).

3. Look for the general device or status information section.

MLC Plus 84 Series • Firmware Updates 47

Updating the Firmware

Firmware upgrade tools require the PC and the controller to both be connected to an Ethernet network. The instructions for updating the MLCPlus ﬁrmware assume you have installed the appropriate software on your PC ﬁrst.

NOTES:

• You should save the existing configuration to a file (see the Global Configurator

Help File for instructions) before replacing the firmware. If the file is saved, the

configuration can be restored to the MLCPlus later using GC.

• Check the Extron website for firmware-related documents, instructions, patch

files, and new firmware files before loading new firmware into the controller. We recommend that you read the firmware release notes (available from

www.extron.com) before beginning the firmware update.

Locating and downloading the firmware

1. Visit the Extron website to ﬁnd the latest ﬁrmware ﬁle for the MLCPlus. The easiest way

to locate ﬁles is through the Downloads tab on the web page for the speciﬁc model.

2. Download the executable installer ﬁle (*.exe) from the website and run the installer

program. The program automatically stores the ﬁrmware ﬁle on the PC in C:\Program Files\Extron\Firmware within a folder speciﬁc to that version.

3. Write down the ﬁrmware ﬁlename and location for later use. The ﬁlename ends in .eff

such as 49-247-50-x.xx.xxxx-yyyy.eff where x.xx.xxxx is the version number.

NOTE: The firmware update file must have a filename extension of .eff. If the file

does not have that extension, it does not work properly.

Installing firmware

Firmware can be replaced by using one of the following:

• Global Configurator (using the link to Toolbelt)

• Toolbelt

• The firmware uploader feature in the default embedded web page

These methods allow you to browse to ﬁnd and select the appropriate .eff ﬁle on your PC and then click an Upload button to initiate the ﬁrmware upload to the controller.

NOTE: Toolbelt allows you to update multiple devices with the same firmware version

simultaneously.

Allow at least a couple minutes for the ﬁrmware to ﬁnish uploading. At the end of the upload process, the unit partially reboots and loses its connection to the PC. Therefore, to continue using the web page or Toolbelt you need to refresh the web page or reconnect via Toolbelt after the ﬁrmware update.

MLC Plus 84 Series • Firmware Updates 48

Index

Americans with Disabilities Act (ADA) compliance 9 application diagram

system connections 4

COM (serial) ports

use and wiring

3-pole COM ports 21

data connections

troubleshooting 43

default settings

LAN port 20 RS-232 protocol for COM

ports 21 device control connections and configuration

troubleshooting 43 digital input

description for digital I/O ports 24 digital input port

description and wiring 24 display control 4 distance

to display or projector 21 drivers

device driver communication

sheet 21

.eir file type 44

Ethernet drivers 3

IR or RS-232 driver file,

downloading and using for

control 4

eir file type 44 Ethernet drivers

support for 3

file type names and descriptions

.eff 44 .eir 44 .gcplus 44

firmware

determining the firmware version 47 .eff file 44 firmware update file type 44 locating and downloading 48 updating the main firmware 48

gateway IP address

default value 20 resetting to default 37

GC configuration file

*.gcplus 44

Global Configurator

about 5 obtaining the software 5 using to determine the firmware version 47

IP address

LAN port defaults 20 resetting to default (Reset All IP

Settings mode) 37 IR and RS-232 device control 4 IR drivers

IR driver file type (.eir files) 44

IR emitters

wiring for use with IR output ports 22

IR output ports

use and wiring 22

LAN (IP) ports

default settings 20 used for power over Ethernet (PoE) 19

latching

relay description and wiring 25

MAC address

description 20 location on panel 18

modes

reset modes and procedures 35

network port requirements

port numbers, protocol, services 44

password

default 20

port mapping

resetting to default 37

port requirements

network port numbers, protocol, services 44

power connections

troubleshooting 43

protocol

network protocols used 44

pulsed

relay description and wiring 25

MLC Plus 84 Series • Index 49

relay ports

latching: description and wiring 25 momentary contact: description and wiring 25

wiring 25 removal tool 46 Reset button

Reset button and LED location 34

using to reset the unit 35 resetting the unit 35

serial communication protocol

COM port defaults 21 serial ports

wiring COM ports 21 STP cable diagram and use tips 21 subnet

default value 20

resetting to default 37 system requirements 5

troubleshooting 43

data connections 43 device control connections and configuration 43 power connections 43

updating the firmware 48 username

default 20

volume adjustment

via front panel

increment/decrement based 33 range-based 33

MLC Plus 84 Series • Index 50

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:

Extron Electronics 1230 South Lewis Street Anaheim, CA 92805 U.S.A.

Europe and Africa:

Extron Europe Hanzeboulevard 10 3825 PH Amersfoort The Netherlands

Asia:

Extron Asia Pte Ltd 135 Joo Seng Road, #04-01 PM Industrial Bldg. Singapore 368363 Singapore

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modiﬁcations were made to the product that were not authorized by Extron.

Japan:

Extron Electronics, Japan Kyodo Building, 16 Ichibancho Chiyoda-ku, Tokyo 102-0082 Japan

China:

Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China

Middle East:

Extron Middle East Dubai Airport Free Zone F13, PO Box 293666 United Arab Emirates, Dubai

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040

Asia: 65.6383.4400 Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or ﬁtness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

Worldwide Headquarters: Extron USA West, 1025 E. Ball Road, Anaheim, CA 92905, 800.633.9876

Extron electronics MediaLink MLC Plus 84 Series User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Safety Instructions

FCC Class A Notice

Battery Notice

Conventions Used in this Guide

Software Commands

Specifications Availability

Extron Glossary of Terms

Contents Contents

Introduction

Before You Begin

What This Guide Covers

Conventions Used in This Guide

Important Information You Need Before Installation

Features

Application Diagrams

Device Control

PC System Requirements

Hardware Features and Installation

Overall Configuration Procedure for the Controller

Installation Step 1: Get Ready

Installation Step 2: Prepare the Installation Site

Accessibility and Americans with Disabilities Act (ADA) Compliance

Installation Step 3: Change Buttons or a Faceplate (optional)

Installation Step 4: Cable All Devices

Rear and Side Panel Features and Cabling

Installation Step 6: Configure the MLC Plus 84

Installation Step 7: Test and Troubleshoot

Installation Step 8: Complete the Physical Installation

Mounting

Operation

Front Panel Features

Wallplates, Wall Frames, and Faceplates

Transmit/Activity LED and Buzzer

Buttons

Volume Controls and LEDs

Reset Features and Resetting the Unit

Locating the Reset Button and LED

Resetting the Unit

Software-Based Configuration and Control

Configuration and Control: an Overview

Basic Setup Steps: a Guide to this Section and Other Resources

Downloading the Software and Getting Started

Locating Software, Firmware, and Driver Files on the Extron Website

Obtaining Control Drivers

Things to Do After Installing GC and Before Starting a Project

Using GC: Helpful Tips

Troubleshooting

Power Connections

Data Connections

Reference Information

Network Port Requirements

File Types: a Key to Extron-Specific File Names

Secure Sockets Layer (SSL) Certificates

Maintenance

Firmware Updates

Determining the Firmware Version

Updating the Firmware

Index