Extron electronics MediaLink IPI 100 Series, MediaLink IPI 200 Series User Manual

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User Guide

IPI 100 and IPI 200 Series

MediaLink IP Intercom Interfaces

MediaLink

INTERCOM

Extron

INTERCOM

CONFIG

MIC ON

PUSH

HELP

DESK

CALL

IPI 101

MIC ON

PUSH

HELP

DESK

CALL

CONFIG

PUSH

CALL

IPI 201

MIC ON

HELP DESK

IPI 201

INTERCOM

HELP DESK

1234

INTERCOM

HELP DESK

1234

CONFIG

INTERCOM

Extron

MIC ON

PUSH TO CALL

ROOM

ADMIN

LAB

101

OFFICE

IPI 104

MIC ON

PUSH TO CALL

ROOM

ADMIN

LAB

101

OFFICE

IPI 204

PUSH TO CALL

HELP

ROOM

LAB

DESK

101

1234

CONFIG

ADMIN OFFICE

MIC ON

IPI 204

68-1170-01 Rev. E

06 17

Safety Instructions

Safety Instructions • English

WARNING: This symbol,

to alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol,

intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.

, when used on the product, is intended

, when used on the product, is

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol

in der im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website, www.extron.com.

auf dem Produkt soll den Benutzer

auf dem Produkt soll dem Benutzer

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo,

avisa al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo.

Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron,

www.extron.com.

, cuando se utiliza en el producto,

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme,

le produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.

, lorsqu’il est utilisé sur

Istruzioni di sicurezza • Italiano

AVVERTENZA: Il simbolo, D, se usato sul prodotto, serve ad

avvertire l’utente della presenza di tensione non isolata pericolosa all’interno del contenitore del prodotto che può costituire un rischio di scosse elettriche.

ATTENTZIONE: Il simbolo, I, se usato sul prodotto, serve ad

avvertire l’utente della presenza di importanti istruzioni di funzionamento e manutenzione nella documentazione fornita con l’apparecchio.

Per informazioni su parametri di sicurezza, conformità alle normative, compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo 68‑290‑01, sul sito web di Extron, www.extron.com.

Instrukcje bezpieczeństwa • Polska

OSTRZEŻENIE: Ten symbol, D, gdy używany na produkt, ma na celu

poinformować użytkownika o obecności izolowanego i niebezpiecznego napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie porażenia prądem elektrycznym.

UWAGI: Ten symbol, I, gdy używany na produkt, jest przeznaczony do

ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji (obsługi) w literaturze, wyposażone w sprzęt.

Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne, zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część numer 68-290-01, na stronie internetowej Extron, www.extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, D, если указан

на продукте, предупреждает пользователя о наличии неизолированного опасного напряжения внутри корпуса продукта, которое может привести к поражению электрическим током.

ВНИМАНИЕ: Данный символ, I, если указан на продукте,

предупреждает пользователя о наличии важных инструкций по эксплуатации и обслуживанию в руководстве, прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности, соблюдении нормативных требований, электромагнитной совместимости (ЭМП/ЭДС), возможности доступа и других вопросах см. руководство по безопасности и соблюдению нормативных требований Extron на сайте Extron: www.extron.com, номер по каталогу - 68-290-01.

ATTENTION : Ce pictogramme,

le produit, signale à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec le matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site Extron, www.extron.com.

, lorsqu’il est utilisé sur

安全说明 • 简体中文

警告： D产品上的这个标志意在警告用户该产品机壳内有暴露的危险电压，

有触电危险。

注意：I 产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使用的特性等相关内容，敬请访问 Extron 网站 www.extron.com，参见 Extron 安全规范指南，产品编号 68‑290‑01。

安全記事 • 繁體中文

警告: D 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

안전 지침 • 한국어

경고: 이 기호 D, 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을 경고합니다.

注意I 若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有

重要的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《 Extron 安全性與法規遵守手冊》，準則編號 68‑290‑01。

安全上のご注意 • 日本語

警告: この記号 D が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意: この記号 I が製品上に表示されている場合は、本機の取扱説明書に記

載されている重要な操作と保守( 整備 )の指示についてユーザーの注意を喚起するものです。

安全上のご注意、法令遵守、EMI/EMF適合性、その他の関連項目については、エクストロンのウェブサイト www.extron.com より

『Extron Safety and Regulatory Compliance Guide』 (P/N 68‑290‑01) をご

覧ください。

주의: 이 기호 I, 가 제품에 사용될 경우, 장비와 함께 제공된 책자에

나와 있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수 안내서, 68-290-01 조항을 참조하십시오.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks®, registered service marks(SM), and trademarks(TM) are the property of RGBSystems, Inc. or Extron Electronics (see the current list of trademarks on the Terms of Use page at www.extron.com):

Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Extron, Flat Field, FlexOS, GlobalViewer, Global Configurator, Global Scripter, Hideaway, IPIntercom, IPLink, Key Minder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, and XTP Systems

Registered Service Mark

(SM)

: S3 Service Support Solutions

AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS (Class D Ripple Suppression), Codec Connect, DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), DriverConfigurator, DSPConfigurator, DSVP (Digital Sync Validation Processing), eLink, Entwine, EQIP, Everlast, FastBite, FOX, FOXBOX, HyperLane, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, ShareLink, Show Me, SIS, Simple Instruction Set, Skew-Free, SpeedNav, StudioStation, Triple-Action Switching, True4K, Vector™ 4K, VideoLounge, WebShare, XTRA, ZipCaddy, and ZipClip

Registered Trademarks

Trademarks (™

)

(®)

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF

Battery Notice

This product contains a battery. Do not open the unit to replace the battery. If the battery needs replacing, return the entire unit to Extron (for the correct address, see the Extron

Warranty section on the last page of this guide).

CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used

batteries according to the instructions.

ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de pile.

Débarrassez-vous des piles utilisées selon le mode d’emploi.

compatibility, accessibility, and related topics, see the Extron Safety and Regulatory

Compliance Guide on the Extron website.

Conventions Used in this Guide

Notiﬁcations

In this user guide, the following are used:

WARNING: Potential risk of severe injury or death. AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.

CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessuremineure.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C

[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X!*X1&*X2)*X2#*X2!

}

NOTE: For commands and examples of computer or device responses mentioned

in this guide, the character “0” is used for the number zero and “O” represents the capital letter “o”.

Computer responses and directory paths that do not have variables are written in the font shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32 C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:

From the File menu, select New. Click the OK button.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at www.extron.com/technology/glossary.aspx.

Contents

Introduction............................................................ 1

About this Manual ...................................................1

Additional Reference Material ..................................2

About the IP Intercom Modules ...............................2

Security features .................................................3

Features ..................................................................3

System Requirements .............................................4

UL Requirements ....................................................4

Installation Overview ........................................... 5

For the IPI 100 Series models .................................5

For the IPI 200 Series models .................................5

For all models..........................................................5

Installation .............................................................. 6

IPI Rear Panel Features and Cabling .......................6

All Models ........................................................... 7

IPI 201 and IPI 204 Models Only .........................8

MLC Audio Connection ........................................... 9

Sample Applications................................................9

Single PC to panel ..............................................9

Multiple PCs to panel ........................................ 10

Panel-to-panel mode ........................................11

Server mode .....................................................12

Intercom with ampliﬁer ......................................13

Operation .............................................................. 14

Front Panel Features and Operation ......................14

Button Operation ..................................................15

Push to talk operation ....................................... 15

Indication (lighting) ............................................15

Help Desk Software ........................................... 21

Introduction to the Software ..................................21

System Requirements ...........................................22

Installing the Software ...........................................22

Starting the Program .............................................23

Conﬁguring the IP Intercom System ......................24

Basic Conﬁguration ........................................... 24

Conﬁguring an IP Device with

the Conﬁguration Utility ....................................27

Talk Mode ......................................................... 28

Listen Mode ...................................................... 29

Group Announcement .......................................30

Loading a Pre-recorded .wav File ......................31

Changing the Default .wav File for

Intercom Events ...............................................31

Call Forwarding .................................................32

SIS Programming and Control ........................ 35

Introduction to SIS ................................................35

Host-to-IPI Communications ................................. 36

IPI-initiated Messages ...........................................36

Password information .......................................36

Error Responses ...................................................37

Error response references .................................37

Symbols Used in the

Command and Response Table ........................... 38

Symbol Deﬁnitions ............................................39

Command and Response Table ............................ 41

Mounting ............................................................... 51

Mounting the IPI 100 Series ..................................51

Mounting the IPI 200 Series ..................................52

Initial Conﬁguration ........................................... 16

Before you Begin ..................................................16

Setting the IP Address Using

Global Conﬁgurator .............................................. 17

Setting the IP address Using

Embedded Web Pages ........................................18

Setting the IP Address Using

the ARP Command .............................................. 20

Button Labels ...................................................... 53

Installing or Replacing Button Labels ..................... 53

Button Label Generator Software ......................53

Downloading and Installing the Button-Label

Generator Software ..........................................53

Using the Button-Label Generator Software ......54

Installing Button Labels .....................................55

IPI 100 and IPI 200 Series • Contents vii

IPI 100 and IPI 200 Series • Contents viii

Introduction

IPI 204 (2-gang)IPI 201 (2-gang)

This section covers the following topics:

• About this Manual

• Additional Reference Material

• About the IP Intercom Modules

• Features

• System Requirements

• UL Requirements

About this Manual

This manual describes how to configure and operate the following Extron MediaLink IP Intercom Modules:

• IPI 101 AAP

• IPI 104 AAP

• IPI 201 Series (AAP and 2-gang)

• IPI 204 Series (AAP and 2-gang)

INTERCOM

MIC ON

INTERCOM

MIC ON

PUSH TO CALL

HELP

ROOM

DESK

101

1234

IPI 104 AAP

INTERCOM

PUSH TO CALL

HELP

ROOM

DESK

101

1234

CONFIG

IPI 204 AAP

INTERCOM

HELP DESK

1234

CONFIG

Extron

ADMIN

LAB

OFFICE

ADMIN

LAB

OFFICE

PUSH TO CALL

ROOM

101

IPI 104

MIC ON

IPI 204

LAB

INTERCOM

Extron

IPI 101 AAP

INTERCOM

CONFIG

IPI 201 AAP

PUSH

CALL

CONFIG

PUSH

HELP

DESK

CALL

IPI 101

MIC ON

PUSH

HELP

DESK

CALL

IPI 201

MIC ON

HELP DESK

IPI 201

Figure 1. IPI 100 and 200 Series Modules

OFFICE

MIC ON

ADMIN

IPI 204

IPI 100 and IPI 200 Series • Introduction 1

The terms “IPI” and “intercom” are used interchangeably in this manual to refer to all models. The term “100 Series” refers to both the IPI 101 and IPI 104. The term “200 Series” refers to both the IPI 201 models (AAP or 2-gang version) and both the IPI 204 models.

The term “console” refers to a PC that is running the IP Intercom HelpDesk software and is connected to one or more IPI Intercom Systems (MLC 226IP with IPI 104/101 AAP or stand-alone IPI 201/204 AAP or 2-gang models) via a local area network.

“MLC” refers to an MLC 226 IP MediaLink Controller. “WAV” refers to a Waveform audio file, which has a .wav file extension.

Additional Reference Material

The following documents are referred to in this manual. The help files are packaged with the software to which they refer and the guides are available at www.extron.com.

• MLC 226 IP Series Installation Manual

• IP Intercom System brochure

• Extron IP Intercom System Frequently Asked Questions

• IP Intercom Network Impact Statement

• IP Intercom Best Practices

• IP Intercom Help File, which is automatically downloaded and installed along with the

IP Intercom HelpDesk software

• Global Conﬁgurator Help File, which is automatically downloaded and installed along with

the Global Conﬁgurator software

About the IP Intercom Modules

The Extron MediaLink IPI 104 AAP and IPI 204 (four-button modules) and the IPI 101 AAP and IPI 201 (one-button modules) are for use with the Extron two-way IPIntercom System.

The IP Intercom System helps with room-to-help desk or room-to-room communications within a building, a group of buildings, or even greater distances as long as the intercoms are part of the same network. It provides enhanced support using a standard local area or wide area IP network.

For an IP Intercom System, each room requires an IPI201 or IPI204 intercom, or an MLC 226 IP MediaLink Controller connected to an IPI 104 AAP or IPI 101 AAP.

NOTE: The IPI 201 and IPI 204 are stand-alone units that do not require a connection to a

MediaLink controller.

Connections between the IPI 101 AAP and IPI 104 AAP intercoms with MLC 226 IP and the network are via existing standard network twisted pair cables.

NOTE: The MLC 226 IP to which the IPI 100 Series intercoms are connected must have

been shipped after November 16, 2005 and also have firmware version 1.05 or later to support the IPI. Examine the rear panel of the MLC 226 IP. If there is a second RJ-45 connector, labelled “Intercom” and an audio output (see figure 3 on page 7), it is capable of supporting an IP Intercom station.

IPI 100 and IPI 200 Series • Introduction 2

To set up the IPI you must use the IP Intercom HelpDesk software. The Windows®-based MediaLink IP Intercom HelpDesk software is installed on a central office or help desk PC to set up, manage, and monitor IP Intercom System operations. The software also provides the ability for:

• Faster call response by any available help desk in the system

• Enhanced staff use by consolidation of monitoring operations

• Secure administrator conﬁguration and operator log-in

• Making announcements to all intercoms simultaneously

The paging feature allows the help desk operator to page a single room or group of rooms simultaneously.

A line level output is available on the back of each MediaLink Controller and stand-alone IPI model to mix into a local sound system in each room.

Security features

The IP Intercom permits real-time audio monitoring by the help desk of any room where an IPI is installed. Using the IP Intercom HelpDesk software, intercom calls and pages can be logged and date/time-stamped on the help desk computer. Event logs can be accessed and archived for record keeping and tracking purposes.

NOTE: In some states it is illegal to listen in on rooms. To satisfy legal and privacy

requirements, the intercom can play a recurring tone during room monitoring. This tone can be turned on or off in the HelpDesk Preferences.

The status monitoring capabilities of the MLC 226 IP and the audio monitoring capabilities of the intercom can be combined to monitor the status of equipment for each room. GlobalViewer software can be configured to automatically notify a help desk operator or security personnel via e-mail. Help desk operators or other authorized personnel can then use the IP Intercom audio monitoring capability to listen to the activity in this room, helping them determine if security personnel should be dispatched to investigate.

Features

• Provides two-way, half-duplex voice communications over an IP network.

• For use with an IP Intercom-enabled MLC 226 IP MediaLink Controller.

• Backlit, conﬁgurable Push To Talk buttons for communicating with up to four different

recipients.

• Mounts in a four-space Architectural Adapter Plate (AAP) opening.

• Integrated speaker and microphone.

• LED indicator to show when the microphone is on.

• Section 508 Compliant — Meets or exceeds accessibility standards for Electronic

Information Technology. For more information about the Extron Commitment to Accessibility please see our Accessibility Page.

IPI 100 and IPI 200 Series • Introduction 3

System Requirements

UL Requirements

The IP Intercom HelpDesk software can be downloaded at no charge from

www.extron.com (see Installing the Software on page 22). To install and run IP HelpDesk,

you need a PC that meets the following requirements:

• Microsoft® Windows® XP, Windows 7, Windows 8.1, or Windows 10

• 1 GHz or faster 32-bit (x86) or 64-bit (x64) processor

• 1 GB RAM (32-bit) or 2 GB RAM (64-bit)

• 500 MB or more available hard disk space

• Windows-supported sound card, microphone, and speakers

• Microsoft Direct X version 9.0c or later

• Microsoft .NET framework, version 2.0 or later

• Network card and a network connection

ATTENTION:

• Installation and service must be performed by authorized personnel only. This product

should be used with a UL listed electrical box.

• L’installation et l’entretien doivent être effectués uniquement par un technicien qualiﬁé.

Ce produit devrait être utilisé avec un boîtier électrique certiﬁé UL.

• This unit is not to be connected to a centralized DC power source or used beyond its

rated voltage range.

• Cette unité ne doit pas être connectée à une source d’alimentation CC centralisée ou

utilisée au-delà de sa plage de tension nominale.

• The IPI 100 AAP or IPI 200 AAP must be installed in a UL listed junction box (not

provided). The installer is responsible for obtaining and installing the box.

• L’IPI 100 AAP ou l’IPI 200 AAP doivent être installés dans une boîte de dérivation

certiﬁée UL (non fournie). L’installateur est chargé d’obtenir et d’installer la boîte.

• The unit must be installed in accordance with the National Electrical Code and with

local electrical codes.

• L’unité doit être installée conformément au NationalElectricCode et aux normes

électriques et de sécurité locales.

IPI 100 and IPI 200 Series • Introduction 4

Installation Overview

Before you start, determine which rooms will have IP Intercoms and HelpDesk PCs and where, in each room, they will be located. Ensure there is a network connection for each intercom and each HelpDesk PC.

For the IPI 100 Series models

1. Connect the IPI to the MLC 226 IP controller, using the provided 12inch (30.5cm) network

cable (see ﬁgure 3 on page 7).

2. Connect the MLC 226 IP to other devices:

• Connect the LAN port to the local network, using a standard network cable with an

RJ-45 connector.

• If desired, cable the rear panel audio connector for local audio output (see ﬁgure 2 on

page 6).

• Connect other devices (for example, control modules, SCP, and IR emitters) to the MLC

as needed. For more information, see the MLC 226 IP Installation Manual, which is available at www.extron.com.

3. Install each IPI 100 unit and MLC 226 IP into wall boxes or furniture (see Mounting the

IPI 100 Series on page 51).

4. Ensure the HelpDesk PCs are connected to the network and powered on.

5. Conﬁgure the MLC as described in the MLC 226 IP Installation Manual and the Global

Conﬁgurator Help File, which are available at www.extron.com.

For the IPI 200 Series models

1. Connect the LAN port to the local network, using a standard network cable, with an RJ-45

connector (see ﬁgure 2).

2. Connect power, and, if required, contact relay and local audio output, using the rear panel

captive screw connectors (see ﬁgure 2).

3. Mount each IPI 200 into furniture, an AAP wallplate, mounting bracket for 2-gang wallplates,

or device faceplate. The AAP version must be secured by attaching a clamp bracket to the back of the intercom after it has been inserted through the front of the AAP plate (see

Mounting the IPI 200 Series on page 52).

4. Ensure all the HelpDesk PCs are connected to the network and powered on.

For all models

1. Install the Extron IP Intercom HelpDesk software, which is available for download from

www.extron.com (see Help Desk Software, starting on page 21).

2. Use the IP Intercom HelpDesk software to conﬁgure all intercom units in the system (see

Help Desk Software). Full instructions can be found in the IP Intercom HelpDesk Software

Help File.

When the front panel button lights amber, the unit is correctly installed and configured. If the button lights red the unit has not been correctly configured. See Indication (Lighting) on page

15 or the IP Intercom HelpDesk Software Help File.

IPI 100 and IPI 200 Series • Installation Overview 5

Installation

Rear Panel

This section describes:

• IPI Rear Panel Features and Cabling

• MLC Audio Connection

• Sample Applications

IPI Rear Panel Features and Cabling

IPI 104 AAP, IPI 101 AAP Rear Panel

CNO

POWER RELAY

AUDIO OUT

DD E

E F

IPI 204 AAP, IPI 201 AAP

Intercom port (see page 7)

AAP mounting screws (see page 7)

LAN port (see page 8)

Figure 2. IPI Rear Panel Features

LAN

Power (see page 8)

Contact Relay (see page 8)

Audio Out (see page 8)

IPI 100 and IPI 200 Series • Installation 6

All Models

Rear Panel

3&6

4&5

isted

Intercom port (IPI 101 AAP and IPI 104 AAP only) (see ﬁgure 2 on page 6) — This port

is used for power, control, and voice data communication with the MLC.

• Plug one end of a standard, straight through, CAT 5, CAT 5e, or CAT 6 cable terminated

with RJ-45 connectors into this port (see ﬁgure 4, below).

• Plug the other end of the cable into the Intercom connector on the MLC 226 IP rear

panel, as shown in ﬁgure 3.

<100’ (30.4 m)

IPI 101 AAP or IPI 104 AAP

INTERCOM

AUDIO

OUT

MLC 226 IP Rear Panel

HOST

CONTROL

1=DIGITAL I/O

2=Tx 3=Rx 5=GND

38400, N, 8, 1

PRESS TAB WITH

TWEEKER TO REMOVE

LAN

Figure 3. Connecting the Intercom Port to the MLC 226 IP

ATTENTION:

• This is not an Ethernet LAN connection. Do not connect these ports to the

Ethernet.

• Il ne s’agit pas d’une connexion LAN Ethernet. Veillez à ne pas connecter ces

ports au réseau Ethernet.

NOTE: A 12 inch (30.5 cm) CAT 6 cable is included with each IPI. If you choose to

terminate your own cable, the cable must be no longer than 100 feet (30.4 m). Cables must be terminated to the T586A or T586B standard and both ends of a cable must

Pin Wire color Pin Wire color

1 White-orange 1 White-orange

2Orange 2Orange

3 White-green 3 White-green

4 Blue 4 Blue

5 White-blue 5 White-blue

6 Green 6 Green

7 White-brown 7 White-brown

8 Brown 8 Brown

be wired to the same standard (see cable wiring in figure 4).

Patch (straight-through) cable

Side 1 Side 2

Pin Wire color Pin Wire color

Crossover cable

Side 1 Side 2

1 White-orange 1 White-green

2Orange 2Green

3 White-green 3 White-orange

4 Blue 4Blue

5 White-blue 5 White-blue

6 Green 6Orange

7 White-brown 7 White-brown

8 Brown 8 Brown

Side

Clip Down

12345678

2345678

Pins

RJ-45 connector

Tw Pairs

Figure 4. RJ-45 Wiring

AAP mounting screws (see ﬁgure 2) — These four screws are permanently attached to

the IPI faceplate. They are used for mounting the faceplate into another device (such as an MLC 226 IP AAP) or a mounting frame.

1&2

IPI 100 and IPI 200 Series • Installation 7

7&8

IPI 201 and IPI 204 Models Only

LAN port (IPI 201 AAP and 204 AAP only) (see ﬁgure 2 on page 6) — Plug an RJ-45

jack into the LAN connector to connect to a network. The blinking yellow LED indicates LAN activity. The green LED lights to indicate a good LAN connection. For wiring, see ﬁgure 4 on the previous page.

Power (see ﬁgure 2) — Connect a cable between the 2-pole, 3.5,mm captive screw

connector and a 12 VDC, 1 A power supply (included).

ATTENTION:

• If not provided with a power supply, this product is intended to be supplied by

a UL Listed power source marked “Class 2” or “LPS” and rated output 12V dc, minimum 1.0 A minimum.

• Si le produit n’est pas fourni avec une source d’alimentation, il doit être alimenté

par une source d’alimentation certiﬁé UL de classe 2 ou LPS, avec une tension nominale 12 Vcc, 1 A minimum.

• The power supply shall not be permanently ﬁxed to the building structure or

similar structures.

• La source d’alimentation ne devra pas être ﬁxée de façon permanente à une

structure de bâtiment ou à une structure similaire.

• Do not place the power supply within environmental air handling spaces or the

wall cavity.

• Ne pas placer les sources d’alimentation dans une zone de traitement de l’air ni

dans une cavité murale.

• The installation shall be in accordance with the applicable provisions of the

National Electrical Code ANSI/NFPA 70, Article 725 and the Canadian Electrical Code, Part 1, Section 16.

• Cette installation doit toujours être conforme aux dispositions applicables

du Code américain de l’électricité (National Electrical Code) ANSI/NFPA 70, article 725, et du Code canadien de l’électricité, partie1, section16.

• The power supply is to be located within the same vicinity as the Extron

equipment in an ordinary location, Pollution Degree 2, secured to the equipment rack within the dedicated closet, podium or desk.

• La source d’alimentation doit être située à proximité de l’équipement de

traitement audiovisuel dans un endroit ordinaire, avec un degré2 de pollution, ﬁxé à un équipement de rack à l’intérieur d’un placard, d’une estrade, ou d’un bureau.

Contact Relay (see ﬁgure 2) — The 2-pole, 3.5,mm captive screw contact relay connector

is used to control items such as room lighting, window coverings, and door locks. The contact may be used to control any equipment as long as the contact speciﬁcations of 24 VDC at 1 A are not exceeded.

Audio Out (see ﬁgure 2) — A 3-pole, 3.5 mm captive screw connector is used for audio

output connection. It provides a -10 dBV balanced or unbalanced signal that can be connected to local, powered speakers or to any audio or paging system.

IPI 100 and IPI 200 Series • Installation 8

MLC Audio Connection

To Au Pa

The MLC 226 IP Series controllers that support IPI intercom panels also have a rear panel, line level audio output port that can be connected to local, powered speakers or to any audio or paging system. See the wiring guide in figure 5, below.

a Speaker,

dio System, or

ging System

Figure 5. MLC Audio Connection

NOTE: The volume for this audio output can be adjusted via software only.

Sample Applications

There are several ways to make use of an IP Intercom System. To see what you can do with the IPIs, look at the sample scenarios provided in this section.

Single PC to Panel

For a simple intercom system, connect one or more panels to a PC that serves as the help desk console.

Help Desk Console IP 10.XX.XX.01

To /from the IPI 104 AAP or IPI 101 AAP Rear Panel Intercom Port

Captive Screw

Connector

Do not tin the wires!

MLC 226 IP Rear Panel MLC 226 IP Rear Panel

INTERCOM

AUDIO

OUT

Audio Card

IP 10.XX.XX.04

PROJECTOR

AUTO

OFF

IMAGE

VCR

VOLUME

MUTE

LAPTOP

MLC 226 IP AAP

INTERCOM

AUX

DVD

VIDEO

CONFIG

IPI 104 AAP

Office

PUSH TO CALL

HELP

LAB

SECURITY

DESK

1 234

MIC ON

ADMIN OFFICE

IPI 104

MLC 226 IP

TCP/IP

Network

Classroom IP 10.XX.XX.02

INTERCOM

PROJECTOR

AUTO

OFF

IMAGE

AUX

DVD

VCR

VIDEO

VOLUME

MUTE

LAPTOP

CONFIG

MLC 226 IP AAP IPI 101 AAP

MIC ON

PUSH

HELP

DESK

CALL

IPI 101

MLC 226 IP

Straight-through Network Cable

Lab

IP 10.XX.XX.03

INTERCOM

PROJECTOR

AUTO

OFF

IMAGE

AUX

DVD

VCR

VIDEO

VOLUME

MUTE

LAPTOP

CONFIG

MLC 226 IP AAP IPI 101 AAP

MIC ON

PUSH

HELP

DESK

CALL

IPI 101

MLC 226 IP

Figure 6. Single PC to One or More Panels

IPI 100 and IPI 200 Series • Installation 9

1. Connect one or more IPI 201, IPI 204, or MLC226IP units with any combination of one or

IP 10.XX.XX.03

IP 10.XX.XX.02

IP 10.XX.XX.01

more IPI 101 AAP or IPI 104 AAP units to a network using straight-through cable.

2. Using a PC on the same network, conﬁgure the IPI systems. Conﬁgure one button on each

IPI with the IP address of the PC by one of the following methods:

• using Global Conﬁgurator

• using the unit web pages

• using the ARP command.

The button light changes from red to low amber to indicate it is configured and connected to the PC.

3. The intercom user presses and holds the button assigned to the PC to initiate talk mode.

The button glows bright amber, and the MIC ON LED lights.

4. The user speaks into the intercom. Audio is output through the PC speakers at the help

desk console.

5. The intercom user releases the button after speaking.

6. The console operator clicks the Talk button (in the software) or presses the space bar on

the PC keyboard to respond.

Multiple PCs to Panel

Some facilities may require a system with more than one console PC. For example, the first could be staffed by a computer applications expert, the second by security personnel, and the third by resource aides or lab stockroom staff. Each console is configured to connect with several intercoms, and each intercom is configured to contact up to four consoles.

Audio Card

Classroom

Help Desk

IP 10.XX.XX.04

INTERCOM

PROJECTOR

AUTO

OFF

IMAGE

AUX

DVD

VCR

VIDEO

VOLUME

MUTE

LAPTOP

CONFIG

MONITOR

PUSH

HELP

DESK

CALL

MLC 226 IP AAP IPI 101 AAP

Figure 7. Multiple PCs to Multiple Panels

1. Connect one or more PCs to the network and install the IP Intercom HelpDesk Software on

each PC. If call forwarding is used, Extron recommends that no more than six PCs should be set up for call forwarding.

See Help Desk Software, starting on page 21, for instructions on how to install and use the software.

2. Connect up to a maximum of 250 intercoms (per help desk PC) to a network using

straight-through cable. Extron recommends that large systems should be segmented, so that no more than 60 intercoms are associated with a single help desk.

MIS

Classroom IP 10.XX.XX.05

PROJECTOR

AUTO

OFF

IMAGE

VOLUME

MUTE

IPI 101

MLC 226 IP

MLC 226 IP AAP IPI 104 AAP

Audio Card

DVD

VCR

1 4

LAPTOP

AUX

VIDEO

2 5

CONFIG

TCP/IP

Network

PUSH TO CALL

MLC 226 IP

Campus

Police

IP 10.XX.XX.06

PUSH TO CALL

IPI 204

Audio Card

Lab

Chem Lab

Stockroom

Straight-through Network Cable

Office

IP 10.XX.XX.07

PUSH

CALL

IPI 201

IPI 100 and IPI 200 Series • Installation 10

3. Conﬁgure the intercoms and set up the intercom list for each console PC. Each console

could be set up to monitor a different group of intercoms, but most likely the lists will overlap. In the example shown in figure 7, on the previous page, an installation in one building of a

college campus, each room (classroom, lab, or office) contains an intercom. Configure one button on each intercom to contact the computer help desk. For IPI104 or

IPI204 models, configure a second button on each intercom to contact the campus security department. However, only the intercoms located in physical sciences classrooms and laboratories have a third button configured to contact the PC console in the lab stockroom. Only the intercoms installed in offices have a button configured to call the registration department console.

4. Once the system is conﬁgured, each intercom user presses and holds a button to initiate talk

mode. The button glows bright amber, and the MONITOR LED lights.

5. The user speaks into the intercom. Audio plays through the speakers or headset at the

console the pressed button was conﬁgured to call.

6. The intercom user releases the button after speaking.

7. The console operator clicks the Talk button (in the software) or presses the space bar on

the PC keyboard to reply.

Panel-to-Panel Mode

You do not need to include a console PC as a permanent part of an IP Intercom System. In this example, panels are configured to communicate directly with each other. The software does not need to be running during intercom system operation.

NOTE: Panel to panel mode works only when both panels are in the same network subnet.

Configuration Console PC IP 10.XX.XX.01

Connect for configuration. This connection is not needed for later operation.

TCP/IP

Network

Straight-through Network Cable

Classroom

IP 10.XX.XX.02

INTERCOM

PROJECTOR

AUTO

OFF

IMAGE

AUX

DVD

VCR

VIDEO

VOLUME

MUTE

LAPTOP

CONFIG

MLC 226 IP AAP IPI 101 AAP

MIC ON

PUSH

HELP

DESK

CALL

IPI 101

MLC 226 IP

IP 10.XX.XX.03

PROJECTOR

AUTO

OFF

IMAGE

AUX

DVD

VCR

VIDEO

VOLUME

MUTE

LAPTOP

CONFIG

MLC 226 IP AAP IPI 101 AAP

Lab

INTERCOM

MIC ON

3 6

PUSH

HELP

DESK

CALL

IPI 101

MLC 226 IP

Figure 8. Panel to Panel Mode

1. Connect two IPI 101 AAPs and their MLC 226 IPs to a network using straight-through cable.

2. Using a PC connected to the same network (see ﬁgure 8), conﬁgure the two IPI systems.

See Help Desk Software, starting on page 21, for instructions on how to use the HelpDesk software for conﬁguration.

3. Close the conﬁguration program. The PC can be disconnected from the network or used for

other functions.

4. Push the button on one IPI to contact the other IPI. On the calling IPI, the microphone is

enabled, the MIC ON LED lights, and the button light changes from low amber to bright amber. On the IPI being called, the button light changes from low amber to bright amber.

IPI 100 and IPI 200 Series • Installation 11

Server Mode

IP 10.XX.XX.03

IP 10.XX.XX.02

IP 10.XX.XX.01

A single PC can act as a server to control the communication between the intercoms and the Help Desks. For complete instructions about configuring a computer as a server or as a client help desk, see Help Desk Software, starting on page 21.

Audio Card

MIS

Help Desk

Audio Card

IP 10.XX.XX.04

TCP/IP

Network

TCP/IP

Network

Campus

Police

Server

Audio Card

Chem Lab

Stockroom

Straight-through Network Cable

Classroom IP 10.XX.XX.05

INTERCOM

PROJECTOR

AUTO

OFF

IMAGE

AUX

DVD

VCR

VIDEO

VOLUME

MUTE

LAPTOP

CONFIG

MLC 226 IP AAP IPI 101 AAP

MONITOR

PUSH

HELP

DESK

CALL

Classroom IP 10.XX.XX.06

PROJECTOR

AUTO

OFF

IMAGE

VOLUME

MUTE

IPI 101

MLC 226 IP

MLC 226 IP AAP IPI 104 AAP

IP 10.XX.XX.07

Lab

AUX

DVD

VCR

VIDEO

LAPTOP

PUSH TO CALL

CONFIG

MLC 226 IP

PUSH TO CALL

IPI 204

PUSH

CALL

Office

IP 10.XX.XX.08

IPI 201

Figure 9. Server Mode

1. Conﬁgure one computer as a server. Ensure that all intercoms are listed in the intercom list

of the server and each HelpDesk. Also ensure that all HelpDesks in the system are on the server list of Cooperating Help Desks.

2. Conﬁgure one of the buttons on each intercom to communicate with the server.

3. Conﬁgure all of the Help Desk PCs so that only the server is listed on the list of Cooperating

Help Desks.

4. Set the server to server mode and restart the IPI program on the server.

Any call from an intercom will now be routed by the server to an available Help Desk. For complete instructions on setting up server and client PCs, see Setting up one PC as a

server, starting on page 33.

IPI 100 and IPI 200 Series • Installation 12

Intercom with Ampliﬁer

IPI 201

The MLC Audio Out 2-pole captive screw connector outputs a -10 dBV audio signal that can be routed to an external audio amplifier and speakers, as shown in figure 10.

1. Cable the system as shown in ﬁgure 10.

MPA 152

C US

DO NOT GROUND

LISTED 17TT

SPEAKER OUTPUTS!

AUDIO/VIDEO APPARATUS

POWER

12V

3A MAX

A 152

Figure 10. Intercom with an Ampliﬁer

2. Power on the equipment.

3. Make ﬁne adjustments to output level using the Remote Line slider in the Advanced Settings

part of the HelpDesk software (see the HelpDesk Software Help File). The external ampliﬁer must be adjusted properly to avoid any audio signal clipping or audio distortion.

4. If desired, use the software to adjust to minimum levels the IPI speaker output.

INPUTS

CLASS 2 WIRING

OR SHORT

SI 3CT LP

OUTPUT

4/8

OHMS

REMOTE

VOL/MUTE

10V50mA

Ceiling Speakers

CNO

POWERRELAY

AUDIO OUT

LAN

IPI 100 and IPI 200 Series • Installation 13

Operation

IPI 204 AAP

IPI 201 AAP

This section describes:

• Front Panel Features and Operation

• Button Operation

Front Panel Features and Operation

INTERCOM

MIC ON

INTERCOM

MIC ON

CONFIG

PUSH

CALL

HELP DESK

IPI 201

PUSH TO CALL

HELP

ROOM

DESK

101

1234

CONFIG

ADMIN

LAB

OFFICE

IPI 204

Figure 11. Front Panels

Speaker — This integrated speaker provides mono output at the IPI panel.

Mic On LED — This LED lights under two circumstances:

• When a conﬁgured PUSH TO CALL button is pressed.

• To indicate that someone at the help desk console is listening and that the intercom is

in monitoring mode. Monitoring mode permits hands-free operation: the user does not have to press the Push to Talk button to speak into the intercom. It also lets help desk staff monitor what is happening to determine whether to send security personnel to that room.

Microphone — Push one of the butttons and talk. The microphone is behind this opening.

Config Port (IPI 200 Series only) — This 2.5 mm port is used to conﬁgure the IPI201 and

IPI 204 and to upload ﬁrmware when necessary.

Push to Talk buttons — The IPI 101 AAP and IPI 201 units include one of these buttons,

and the IPI 104 AAP and IPI 204 units have four.

NOTE: The MLC and IPI intercoms must be configured (via software) to associate each

button with the IP address of a specific console PC or intercoms. Once configured, the IPI 101 AAP and IPI 201 can communicate to one location (one IP address). The IPI 104 AAP and IPI 204 can communicate with up to four different locations.

IPI 100 and IPI 200 Series • Operation 14

Button Operation

Push to Call Operation

Press a PUSH TO CALL button to call the help desk or another console. That enables the microphone, causes the MIC ON LED to light, and enables communication to the location associated with that button. When pressed, the button lights bright amber.

• If the console PC being called is busy, the IPI plays a .wav ﬁle to tell the caller that the line

• If the console PC being called is not connected to the network, the IPI plays a .wav ﬁle

• Once a call is successfully connected, press and hold the button when you speak, and

NOTE: You must press and hold an IPI button to speak and to call the help desk or another

Indication (Lighting)

Button Color Indication

is busy. A “call received” message appears at the help desk console PC to indicate that the intercom is calling. For informaton about .wav ﬁles, see Loading a Pre-recorded .wav File on page 31 for information about using .wav ﬁles.

stored on its local MLC to notify the intercom user that the connection is not available. Also, the button lights red instead of amber.

release it to allow the other party to speak.

intercom. When you release the button, the intercom microphone turns off unless the help desk is listening (see Listen Mode on page 29).

Amber (dim)

• The button is in standby.

• The device at the IP address associated with that button is

turned on and is connected to the network. If that device gets disconnected or if the help desk software is not running on that PC, the button lights red. Once it is reconnected, the button returns to dim amber lighting.

Amber (bright)

• The IPI is communicating with the location the button is

conﬁgured to call. This happens during a call, a page, or when receiving an announcement from the console PC.

Red

• The device (console) associated with the button is disconnected

from the network or is turned off.

• The software is not running or has been closed.

IPI 100 and IPI 200 Series • Operation 15

Initial

IPI 200 Series

Left Side

Configuration

The IPI 100 Series units must be connected to a MLC 226 IP MediaLink controller with a valid IP address. See the MLC 226 IP User Manual for information about conﬁguring the IP address of the MLC controller.

The IPI 200 Series units have a factory default IP address of 192.168.254.254. This IPaddress must be changed to an address that will operate on your local network.

This section discusses:

• Before You Begin

• Setting the IP Address Using Global Conﬁgurator

• Setting the IP Address Using Embedded Web Pages

• Setting the IP Address Using the ARP Command

Before You Begin

1. Obtain an IP address for the IPI 200 Series device from the AV system network administrator.

2. Write down the unit MAC address (a 12-digit number) found on a label on the rear panel of

the unit (for example, 00-05-A6-01-0A-74).

3. If the unit IP address has been changed from the factory default (192.168.254.254),

before setting a new IP address, the default IP address must be restored by performing a Mode 4 reset:

Figure 12. Reset Button

a. Hold down the RESET button on the left side of the unit (see ﬁgure 12, above) until the

Power LED blinks twice (6seconds), then release.

b. Press and release the RESET button again within 1 second.

The Power LED blinks quickly four times, confirming the Mode 4 reset, which returns the unit to its factory default IP address.

RESET

NOTE: The RESET button is recessed. Activate it with an Extron Tweeker or similar

tool.

IPI 100 and IPI 200 Series • Initial Conﬁguration 16

Setting the IP Address Using Global Configurator

The preferred method for setting a unit IP address is to use Extron Global Conﬁgurator (GC) application.

If you have Global Conﬁgurator installed on a local PC, and have a GC project ﬁle open, proceed with the steps below. If you do not have Global Conﬁgurator installed, it is available as a free download from www.extron.com. The Global Conﬁgurator Help File steps you through the process of creating a new GC project ﬁle, and provides an illustrated version of the procedure below.

NOTE: You must use Global Configurator (version 3.3 or later) to configure the IPI unit. Do

not use Global Configurator Plus and Professional.

Before setting the IP address with Global Conﬁgurator:

• The IPI 200 Series intercom unit must be physically connected to the network or connected

directly to a computer via the front panel CONFIG port.

• The IP address of the IPI 200 Series intercom unit must be set to the factory default.

To set an IP address with a GC project ﬁle open:

1. From the Edit menu, select Add Device.

The Add Device dialog box opens:

Figure 13. Global Conﬁgurator Add Device Dialog

2. Select the appropriate device type (for example, the IPI 204) in the IP Link Device drop-

down list (1).

3. Enter the new IP address (for example, 192.168.254.251) in the Name/IP Address ﬁeld

(2).

4. Enter a unique device name in the Display Name ﬁeld (

5. Click Advanced >>> (

displayed, Advanced >>> changes to Basic <<<.

6. Click the Auto Configure IP Address checkbox (

7. Enter the unit MAC address in the MAC Address ﬁeld (

pre-populated, and identify this unit as an Extron device. You only need to enter the ﬁnal six digits. Dashes between digits are auto-ﬁlled.

8. Click Set (

9. Click OK (

). The Auto Configure Successful dialog box opens.

). When the Advanced options of the Add Device dialog are

). The ﬁrst six digits (00-05-A6) are

IPI 100 and IPI 200 Series • Initial Conﬁguration 17

Setting the IP Address Using Embedded Web Pages

Each IPI 200 Series intercom unit contains an on-board web server with interactive pages that can be used to configure the device.

The intercom unit must be at its factory default IP address. To set an IP address via embedded web pages:

1. Connect an Ethernet crossover cable between the device and a local PC.

2. On the PC, locate the TCP/IP Properties dialog box.

Figure 14. TCP/IP Properties Dialog

3. Record the current IP address, subnet mask, default gateway and DHCP settings.

You will need this information later to return the PC to its original TCP/IP settings.

4. Enter the following:

• IP address: 192.168.254.253

• Subnet mask: 255.255.0.0

• Leave the Default gateway ﬁeld blank

5. Click OK.

6. Open a web browser on the local PC.

IPI 100 and IPI 200 Series • Initial Conﬁguration 18

7. Enter 192.168.254.254 in the browser Address ﬁeld and press <Enter>.

The embedded web page for the intercom unit is displayed.

Figure 15. Embedded System Settings Web Page

8. Click the Configuration tab (

9. Enter the desired values in the IP Address and Subnet Mask ﬁelds (

10. Click Submit (

the connection is lost. The device can now be connected to your AV network.

To return the local PC to its original TCP/IP settings:

1. Close the web browser.

2. Disconnect the Ethernet crossover cable from the PC and the device.

3. Return to the TCP/IP Properties dialog box on the PC.

4. Return the IP address, Subnet mask, Default gateway, and DHCP ﬁelds to their original

settings.

5. Reboot the PC.

). Once the new IP address and subnet mask are assigned to the device,

IPI 100 and IPI 200 Series • Initial Conﬁguration 19

Setting the IP Address Using the ARP Command

The IP address for an IPI 200 Series unit can be set using the DOS Address Resolution Protocol (ARP) command. Before setting the IP address with the ARP command:

• The IPI 200 Series intercom unit must be physically connected to the network or connected

directly to a computer via the front panel CONFIG port.

• The IP address of the IPI 200 Series intercom unit must be set to the factory default.

To set an IP address using the ARP command:

1. Open a command prompt window on a local PC.

2. At the command prompt enter:

arp -s <IP address> <MAC address>

(for example: C:\>arp -s 192.168.254.254 00-05-A6-00-30-5F where the IP address

192.168.254.254 is assigned to the device with the MAC address 00-05-A6-00-30-5F.

Figure 16. Command Prompt

3. To conﬁrm the new IP address is active, perform a ping command to the new IP address.

for example: C:\>ping 192.168.254.254 If the IP address setting was successful, the device replies 3 or more times:

Reply from 192.168.254.254: bytes=32 time <1ms TTL=64

IPI 100 and IPI 200 Series • Initial Conﬁguration 20

Help Desk Software

This section discusses:

• Introduction to the Software

• System Requirements

• Installing the Software

• Starting the Program

• Configuring the IP Intercom System

Introduction to the Software

The IP Intercom System requires a PC running the IP Intercom HelpDesk software and an IP Intercom unit. The HelpDesk program (provided on the software disk) has a management and monitoring application (the main screen) and a configuration utility.

If an IPI 100 series unit is used, it must be linked to an MLC 226 IP controller. The IPI 200 series are stand-alone units that do not need to be connected to another MediaLink device.

The PC, the IPI 200 series unit, and the MLC 226 IP, when used with an IPI 100 series unit, must all be connected to the Local Area Network (LAN) and each must have a unique IP address. Consult with your IT department to ensure that IP addresses have been correctly allocated.

Network and IT administrators should use information from the following white papers, which can be found at www.extron.com, to ensure optimal network configuration and compatibility for the IP Intercom system:

• IP Intercom Network Impact Statement

• IP Intercom Best Installation Practices

Extron recommends that the IP Intercoms and the HelpDesk be on the same LAN with a static IP address and not be separated by a firewall.

If the IP addresses are on different subnets, it is best to set up a dedicated VLAN. If a firewall is required, the following ports need to be open:

• UDP port 3121 (audio trafﬁc)

• TCP telnet port 23 (control and status)

• UDP port 3122 (inter-helpdesk communication)

• UDP ports 1230 and 1231 (auto discovery)

If you are using an IPI 100 series unit, linked to an MLC 226 IP controller, you must configure the MLC for network communication before you can install and use the intercom system software. For more information about configuring the MLC, see

• “Software-and web page-based Setup and Control“ in the MLC 226 Series User Manual

• The Global Conﬁgurator Help File (automatically downloaded and installed along with the

Global Conﬁgurator software)

IPI 100 and IPI 200 Series • Help Desk Software 21

System Requirements

Before installing the IP Intercom program, ensure that your computer system meets the minimum requirements (System Requirements (see page 4)).

Installing the Software

To install the IP Intercom software on the hard drive:

1. Open the Extron web site (www.extron.com).

Figure 17. Extron Software Download Page

2. Click the Download tab at the top of the page (

3. Click the Software link in the sidebar (

4. Click IP Intercom HelpDesk Software in the sidebar (

If you do not see this option, scroll down to the alphabetic menu, Click I, and navigate to

IP Intercom HelpDesk.

The IP Intercom HelpDesk Software page opens.

5. Click Download on the main product page and follow the on screen instructions.

The IP Intercom HelpDesk software is installed on the PC. By default the directory is

C:\Program Files\Extron\IPI.

The IPI icon is added to the desktop and a program shortcut is added to the Start menu in the Extron Electronics folder.

) or on the main page (4).

IPI 100 and IPI 200 Series • Help Desk Software 22

Starting the Program

Open the software by clicking the desktop icon, using Windows Explorer, or the Start menu. The program opens with the Getting Started pop-up screen displayed:

Figure 18. IP Intercom HelpDesk Software Getting Started

Use the scrollbar to find basic information about:

• Log-in as User

• Log-in as a HelpDesk Administrator

• Change the Password

• Set Up Intercom-equipped Extron Devices

If you do not wish to see this window when you open the program in the future, check the Don’t

show this message upon startup checkbox.

To close the pop-up window, click OK. The main program window can now be seen:

Figure 19. IP Intercom HelpDesk Software Main Page

IPI 100 and IPI 200 Series • Help Desk Software 23

The following section provides step by step procedures for some of the most common operations performed with the IP Intercom system. For details about operations not shown here, see the IP Intercom HelpDesk Help File, which can be accessed by clicking Help in the Help menu or by pressing <F1> from within the HelpDesk program.

Configuring the IP Intercom System

This section takes you through the step-by-step procedures for carrying out certain basic tasks. The examples in this chapter specifically describe the IPI 204 devices but apply to all IP Intercom models.

For information about more advanced setup and configuration, consult the IP Intercom HelpDesk Help File, which can be accessed by clicking Help in the Help menu or by pressing <F1> from within the HelpDesk program.

Basic Conﬁguration

Using the Conﬁguration Utility

1. In the Tools menu, select Configuration Utility. The ﬁrst time the utility is used after

opening the program a Password pop-up box appears. Enter a password. The default password is extron (all lower case letters).

2. The Configuration Utility window opens:

Figure 20. Conﬁguration Utility

3. Create a list of intercom devices. This can be done by:

• Importing a GC2/GCZ ﬁle on page 25, using Global Conﬁgurator

• Entering the IP addresses manually on page 25

• Automatically scanning the local subnet on page 26

Use the drop-down menu to select the appropriate option.

IPI 100 and IPI 200 Series • Help Desk Software 24

Importing a GC2/GCZ ﬁle

1. Select Import GC2/GCZ List (recommended) from the drop-down menu.

2. Click Import. An Open dialog box opens.

Figure 21. Open Dialog Box

3. Navigate to the folder where you have saved the Global Configurator file and select it.

4. Click Open. The Intercom List is updated using devices from the Global Configurator file.

5. Go to Configuring an IP Device with the Configuration Utility on page 27.

Entering the IP addresses manually

Figure 22. Enter the IP Addresses Manually

1. Select Manually by IP Address from the drop-down menu (

2. Enter an IP address in the text box (

3. The Import button is renamed Add. Click Add (

4. The new IP address appears on the Intercom List (

device a name.

5. Click Update Intercom List to save the device.

6. Go to Configuring an IP Device with the Configuration Utility on page 27.

) and you are prompted to give the

IPI 100 and IPI 200 Series • Help Desk Software 25

Automatically scanning the local subnet

1. Select Automatic (Local Subnet Only) from the drop-down menu.

2. The Add button is renamed to Scan. Click Scan.

NOTE: The computer only scans the local subnet for available intercoms.

3. A Scan Progress dialog box opens, indicating the progress of the scan.

Figure 23. Scanning the Local Subnet

4. The scan detects only intercoms that are on the same local subnet and adds them to the

Intercom List.

5. Click Update Intercom List to save the devices that have been added to the list.

6. Go to Configuring an IP Device with the Configuration Utility on page 27.

IPI 100 and IPI 200 Series • Help Desk Software 26

Conﬁguring an IP Device with the Conﬁguration Utility

1. Open the conﬁguration utility and select one of the IP devices in the Intercom List.

2. When it is highlighted, its information is displayed in the Selected Intercom panel:

Figure 24. Conﬁguration Utility

3. In the Selected Intercom panel, the unit administrator password and the IP addresses

associated with each of the four buttons on the intercom can be changed.

4. Click Apply to save the changes.

5. Click Exit to close the configuration utility.

IPI 100 and IPI 200 Series • Help Desk Software 27

Talk Mode

1. Select one of the IP devices on the Intercom List in the main screen.

2. To activate Talk mode, left-click TALK and hold down the mouse button or by press and hold

down the keyboard spacebar. The label on the button changes to TALKING.

3. Speak into the headset microphone. The Local Mic VU meter oscillates in response to the

audio being picked up by the microphone.

4. To end talk mode, click TALKING, or release the mouse or the spacebar.

Figure 25. Talk Mode On

IPI 100 and IPI 200 Series • Help Desk Software 28

Listen Mode

1. In the Tools menu open the

HelpDesk Preferences dialog

box and click on the User

Options tab.

2. Select the Play recurring

alert tone at intercom panel when panel mic is open and Play alert tone at intercom panel when mic is opened or closed options (they

are both selected by default).

Figure 26. HelpDesk Preferences Dialog Box

3. Close the HelpDesk Preferences

dialog box.

4. Select an IP device on the Intercom

List.

5. Activate the LISTEN button. The label

on the button changes to LISTENING, the intercom button turns from low amber to high amber color, two audible signals of different frequencies are heard at the intercom to indicate that the intercom mic is opened, and the green MIC ON LED lights.

6. Start speaking. While the LISTENING

button is active, an audible signal is heard every ten seconds.

7. Deselect the Listening button. The

button on the intercom returns to a low amber color. A single audible signal is heard at the intercom.

Figure 27. Listen Mode On

8. Press and hold the intercom button. It turns to a high amber color and the MIC ON LED lights

green. On the PC monitor, the LISTEN button is activated, the “Incoming Call Alert” indicator flashes, and two audible signals of different frequencies are heard at the intercom.

9. Release the intercom button. It turns to a low amber color and the MIC ON LED turns off.

IPI 100 and IPI 200 Series • Help Desk Software 29

Group Announcement

1. Decide which IP devices on the

Intercom List you wish to group

together. Select each device one at a time and use the Group drop-down menu to assign all of them to the same group.

NOTE: Each device on the

Intercom List can only belong

to one group.

2. Click the Group Announcement

button.

3. The Group Selection panel becomes

visible. Groups that are available are listed in black text; groups that are not available are grayed out. Select an available group or All Intercoms.

4. The selected button turns green and

the intercom devices belonging to that group are highlighted in the Intercom

List.

5. Activate the Talk mode (Talk Mode

starting on page 28). When you have finished talking inactivate the Talk mode.

or Click Play Sound Bite. A list of

available sound bites appears. (For information about managing the Sound Bites list, Loading a Pre-recorded

.wav File starting on page 31) Select

the sound bite and click Play to

Intercom(s). The button turns green

and the text changes to Stop Playing.

6. When the sound bite has ﬁnished

playing, click Exit.

7. Close the Group Selection panel by

clicking Exit.

Figure 28. Group Selection

Figure 29. Sound Bite Selection

IPI 100 and IPI 200 Series • Help Desk Software 30

Loading a Pre-recorded .wav File

The software allows you to load up to ten pre-recorded .wav files. The software comes with a library of .wav files in the C:\ProgramFiles\Extron\IPI\wav folder. You can use these .wav files or record your own messages. For example, non-English speakers may find it easier to have the files in their native language. After recording the .wav file, it should be saved in the same folder.

NOTE: The .wav file must be saved as 8 kHz, 16 bit, mono audio in PCM format.

To load a pre-recorded file:

1. Open the conﬁguration utility. Under the Tools menu, select the Manage Sound Bites

option.

Figure 30. Manage Sound Bites Dialog Box

2. Click on the ﬁle button ( ) and go to C:\Program Files\Extron\IPI\wav

folder. Select the .wav ﬁles that you wish to be available.

3. Click OK to close the Manage Sound Bites box and then click Exit to close the

Configuration Utility.

Changing the Default .wav File for Intercom Events

Certain situations lead to default .wav files being played. It is possible to customize those files.

1. Under the Tools menu, open the Help Desk Preferences dialog box and click on the

Audio tab.

2. For each event, click on the corresponding ﬁle button ( ) and navigate to C:\

Program Files\Extron\IPI\wav folder. Select the .wav ﬁles that you wish to associate

with that event.

3. As soon as a change is made, an OK button appears. When all the changes have been

made, click OK to close the Help Desk Preferences dialog box.

IPI 100 and IPI 200 Series • Help Desk Software 31

Call Forwarding

The IP Intercom HelpDesk provides two ways of handling call forwarding:

1. A single PC, acting as a server, forwards calls to the next available help desk.

2. A peer-to-peer network allows calls to be forwarded to any available help desk.

Setting up a peer-to-peer network

All PCs must be running the IP Intercom HelpDesk software.

1. All PCs must have all available intercoms on their Intercom List. a. On the ﬁrst computer, add all intercoms to the Intercom List (see Using the

Conﬁguration Utility starting on page 24).

b. In the File menu, click Save or Save As... to save the .xml conﬁguration project ﬁle. c. On each of the other help desks, in the file drop-down menu, select Load Project.

Load the project file saved in the previous step onto the help desk PC.

2. All intercoms must be linked to the IP address of one of the available help desks: a. Open the Configuration Utility and select an intercom in the Intercom List. b. In the Button IP assignments panel, enter the IP address of the server PC or select it

from the dropdown list.

c. Click Apply. d. Repeat steps a-c until all intercoms have been linked to one of the available help desk

computers.

3. All help desk computers must have a list of all other available help desks, which are added

as follows:

a. Open the Configuration Utility window and, in the Tools menu, click Multiple

HelpDesk Configuration... The HelpDesks dialog box opens (see ﬁgure 31).

b. Add the name and IP address of a

HelpDesk in the text boxes at the bottom of the window.

c. Click Add. The computer is added to the

Cooperating HelpDesks list.

d. Repeat steps b and c until all cooperating

HelpDesks have been added.

NOTE: There is no automated way

to add multiple HelpDesks; they must be added individually.

e. When all HelpDesks have been added,

click OK.

4. None of the PCs can be set to Server Mode: a. Under the Tools menu, click

Preferences. The Preferences box

opens.

b. Click the Forwarding tab. c. Uncheck the Mode box. This box is left

unchecked by default.

d. If necessary, shut down and restart the

IP Intercom HelpDesk program.

IPI 100 and IPI 200 Series • Help Desk Software 32

Figure 31. Adding HelpDesks

Setting up one PC as a server

All PCs (the server and the help desks) must be running the IP Intercom HelpDesk software.

1. The server PC and all HelpDesk PCs must have all available intercoms on their intercom list. a. Add all intercoms to the Intercom List of the computer that has been designated the

server.

b. In the File menu, click on Save or Save As... to save the .xml conﬁguration project

ﬁle.

c. On each help desk computer, in the File drop-down menu, select Load Project.

Load the project file saved in the previous step onto the help desk PC.

2. All intercoms must be linked to the IP address of the server: a. Select an intercom in the intercom list. b. In the Button IP assignments panel, enter the IP address of the server or select it

from the dropdown list.

c. Click Apply. d. Repeat steps a-c until all intercoms have been linked to the server.

3. The server PC must have a list of all client HelpDesks. These are added as described in

steps 3a to 3e of Setting up a peer-to-peer network on the previous page.

The first name on the list will be the first choice HelpDesk. If the first PC is busy, the next call will be passed to the second PC on the list. If all HelpDesks are busy, any new incoming call will hear a pre-recorded .wav file. This pre-recorded .wav file will usually inform the caller that all help desks are busy and suggest calling back later.

4. All HelpDesks must be linked to the Server PC: a. On each HelpDesk PC, open the HelpDesks window as described in step 3a on the

previous page.

b. Add the name and IP address of the server PC in the text boxes at the bottom of the

window.

c. Click Add. d. Click OK.

5. The server PC must be set to Server

Mode:

a. Under the Tools menu, click

Preferences. The HelpDesk Preferences box opens (see

ﬁgure 29).

b. Click the Forwarding tab ( c. Check the Mode box ( d. An OK button appears.

Click OK (3).

e. Exit and restart the program.

When the program restarts, the window has changed (see

figure 33 on the following page).

Figure 32. HelpDesk Preferences

IPI 100 and IPI 200 Series • Help Desk Software 33

Figure 33. Server Mode

IPI 100 and IPI 200 Series • Help Desk Software 34

SIS Programming and Control

This section of the guide discusses:

• Introduction to SIS

• Host-to-IPI Communications

• IPI-initiated Messages

• Error Responses

• Symbols Used in the Command and Response Table

• Command and Response Table

Introduction to SIS

The Extron MediaLink IP Intercom 201 and 204 modules can be remotely set up and controlled via a host computer or other device (such as a control system) by using the Extron Simple Instruction Set (SIS) commands. Connect the module to the host computer via RS-232 or an Ethernet LAN connection.

NOTE: The following SIS commands are for use with the IPI 201 and 204 models only.

Refer to the MLC 226 IP Series Installation Manual for IPI 101/104 series SIS command and control information.

IPI RS-232 protocol:

• 38400 baud

• 8 data bits

• 1 stop bit

• No parity

• No ﬂow control

NOTE: The configuration port requires 38400 baud communication. This is a higher speed

than many other Extron products use. If using HyperTerminal or a similar application, make sure the PC or control system connected to these ports is set for 38400 baud.

LAN port defaults:

• IP address: 192.168.254.254

• Gateway IP address: 0.0.0.0

• Subnet mask: 255.255.0.0

• DHCP: off

NOTE: The IP Intercom (IPI) must be configured before use.

IPI 100 and IPI 200 Series • SIS Programming and Control 35

Host-to-IPI Communications

SIS commands consist of one or more characters per field. No special characters are required to begin or end a command sequence. When the IPI determines that a command is valid, it executes the command and sends a response to the host device. All responses from the IPI to the host end with a carriage return and a line feed (CR/LF = ]), which signals the end of the response character string. A string is one or more characters.

IPI-initiated Messages

If you are communicating with the IPI via RS-232 or via a verbose Telnet connection when a local event such as a front panel selection or adjustment takes place, the IPI responds by sending a message to the host. No response is required from the host. The IPI-initiated messages are listed here (underlined).

where Vx.xx is the firmware version number. The IPI sends the boot and copyright messages under the following circumstances:

• If the IPI is off and an RS-232 connection is already set up (the PC is cabled to the IPI 200

series unit and a serial terminal emulation program such as HyperTerminal is open), the connected unit sends these messages via RS-232 when it is ﬁrst powered on.

• If the IPI is on, it sends the boot and copyright messages when you ﬁrst open a Telnet

connection to the IPI. You can see the day of the week, date, and time if the IPI is connected via Telnet, but not via RS-232. If you are using a Telnet connection, the copyright message, date, and time are followed by a password prompt.

Additional messages may be sent by the IPI in response to front panel selections and volume adjustments and when scripts are executed during scheduled events.

]

Password Information

]

The carriage return. The prompt is repeated if the correct password is not entered.

If the correct password is entered, the unit responds with

]

administrator and user, the unit will default to administrator privileges.

Password: prompt requires a password (administrator level or user level) followed by a

]

, depending on the password entered. If passwords are the same for both

]

IPI 100 and IPI 200 Series • SIS Programming and Control 36

Error Responses

When the IPI receives a valid SIS command, it executes the command and sends a response to the host device. If the IPI is unable to execute the command because the command is invalid or it contains invalid parameters, it returns an error response to the host.

The error response codes and their descriptions are as follows:

E12 – Invalid port number E13 – Invalid value (the number is out of range/too large) E14 – Not valid for this configuration E17 – System timed out E22 – Busy E24 – Privilege violation E26 – Maximum number of connections has been exceeded E27 – Invalid event number E28 – Bad filename or file not found E30 – Hardware failure (followed by colon and descriptor number) (unsolicited response.) E31 – Attempt to break port pass-through when not set

Error Response References

The following superscripted numbers are used within the command descriptions on the following pages to identify commands that may respond as shown:

14 = Commands that give an E14 (not valid for this configuration) response if the current

configuration of the unit does not support that command.

22 = Commands that yield an E22 (busy) response. 24 = Commands that give an E24 (privilege violation) response if you are not logged in at the

administrator level.

27 = Commands that may yield an E27 (invalid event number) response. 28 = Commands that may give an E28 (file not found) response.

IPI 100 and IPI 200 Series • SIS Programming and Control 37

Symbols Used in the Command and Response Table

Space

The IPI 201/204 Series intercom can be controlled via a Telnet (port 23) or RS-232 connection using ASCII commands. Alternatively, it can be controlled via a web browser (port 80) connection using URL-encoded commands.

The ASCII and URL commands listed in the Command and Response Table, starting on page 41, perform the same functions, but they are encoded differently to accommodate the requirements of each port (Telnet or browser).

The ASCII to hexadecimal (HEX) conversion table shown below is for use with the Command and Response table.

ASCII to HEX Conversion Ta ble

The Command and Response table lists valid ASCII (for Telnet or RS-232) command codes, the corresponding URL encoded (for web browsers) command codes, the responses to the host from the IPI, and a description of the command function or the results of executing the command.

• Upper and lower case characters may be used interchangeably in the command ﬁeld unless

otherwise speciﬁed.

• Commands may be sent back-to-back without spaces (for example, 11S0X4Q).

• Numbers can be entered with leading zeroes, as 1, 2, or 3 digits.

• There are a few differences in how to enter the commands depending on whether you are

using Telnet or a web browser.

When using these commands through a web browser, the URL reference is used to shorten the examples. “URL” refers to the full URL of the intercom and web page reference including all path information (for example, http://192.168.100.10/myform.htm).

To send any of the commands using a web browser you must prefix them with the full URL followed by ?cmd=, followed by the command.

For control via a web browser, all non-alphanumeric characters must be represented as the hexadecimal equivalent, %xx, where xx represents the two-character hex byte. For example, a comma (,) would be represented as %2C.

Characters such as %, +, and the space character, must be encoded as hex bytes, or they will be misinterpreted by the IPI.

IPI 100 and IPI 200 Series • SIS Programming and Control 38

Some characters differ depending on the method you use to send the commands:

Telnet Web Browser

Escape (hex 1B) W (must not be hex encoded) Carriage return (hex 0D)

Pipe character (|) (must not be hex encoded)

NOTE: With Telnet you can use either an “Escape” (

and the carriage return or the pipe character. With the web browser, you are required to use a “W” command and the pipe character.

In either method, {Data} = data that will be directed to a specified port and must be hex encoded if non-alphanumeric.

NOTE: If you make adjustments (changes to volume, etc.), whether via the front panel or

via RS-232 or IP communication, it will take 1 minute 40 seconds (100 seconds) for the data in the IPI 200 series’ RAM to be saved to flash memory.

Symbol Deﬁnitions

]

= CR/LF (carriage return/line feed) (hex 0D 0A)

}

= Carriage return (no line feed, hex 0D)

•

= Space character

= Pipe (vertical bar) character

= Escape key (hex 1B)

NOTE: For web encoding only: data will be directed to the specified port and must

be encoded (URL encoding) if it is non-alphanumeric. Change any non-alphanumeric character (%, +, |, }, etc.) within the data section into the corresponding hexadecimal equivalent, %xx, where xx represents the two-character hex byte. For example, a space (hex: 20) would be encoded as %20 (hex: 25 32 30) and a plus sign (hex: 2B) would be encoded as %2B or hex253242.

) command or a “W” command,

(use the pipe character, | , instead for URL-encoded commands)

(use W instead of Esc for web browsers)

= Greenwich Mean Time (GMT) offset value (-12.00 to +14.00) represents the time

difference in hours and minutes (+/-hh:mm) relative to Greenwich, England. The leading zero is optional. For example, 5:30 = 05:30. Do not use a plus (+) sign if the GMT offset is positive.

= On/off status

0 = off or disable 1 = on or enable

X1!

= Version (typically listed to two decimal places, e.g., x.xx)

X1@

= IPI 200 series name. The name is a text string of up to 24 characters drawn from the

alphabet (A-Z), digits (0-9), and minus sign (or hyphen, -). No blank or space characters are permitted as part of a name. No distinction is made between upper and lower case. The first character must be a letter. The last character must not be a minus sign/hyphen.

X1#

= Local date and time format

Set format (MM/DD/YY-HH:MM:SS). For example: 01/18/05-10:54:00.

Read format (day of week, date month year HH:MM:SS). For example: Tue, 18 Jan 2005 18:19:33.

X1$

= IP address or subnet mask (xxx.xxx.xxx.xxx). Leading zeros in each of four fields are

optional in setting values, and they are suppressed in returned values. IPI default address: 192.168.254.254 Default broadcast address: 255.255.255.255.

IPI 100 and IPI 200 Series • SIS Programming and Control 39

X1*

= Hardware (MAC) address (xx-xx-xx-xx-xx-xx) (00-05-A6-xx-xx-xx)

X2@

= Verbose/response mode status:

0 = clear/none, default for Telnet connections; responses are not echoed to the host 1 = verbose mode is on, default for RS-232 host control; responses are echoed to the

host and displayed to the user

2 = send tagged responses for queries 3 = verbose mode is on and tagged responses are sent for queries

NOTE: If tagged responses are enabled, all read commands return the constant

string + data, the same as for setting a value. For example, for E CN }, the response is Ipn•

X3#

= Password (minimum length = 4 characters, maximum length = 12 characters, no special

characters are allowed)

NOTE: A user password cannot be assigned if no administrator password exists;

the E14 error code will be returned. If the administrator password is cleared, then the user password is also removed.

X3$

= Daylight saving time

0 = Daylight Saving Time off/ignore 1 = Daylight Saving Time on (USA/Canada) 2 = Daylight Saving Time on (Europe) 3 = Daylight Saving Time on (Brazil)

X4!

= Password to display on screen (response to password query or set). When the IPI unit

connects to a host device via RS-232, the password ( the connection is via IP, is an empty field if a password hasn’t been assigned.

X4(

= Default name: a combination of the model name and the last 3 pairs of the unit MAC

address

X5@

= Security level

11 = user

X6#

X6$ X7!

X7@

12 = administrator

= Pulse time in 20 ms per count. If this parameter is missing or = 0, then pulse length

= default = 25 = 500 ms. 1 = 20 ms (minimum pulse time) to 65535 = 1310700 ms

(maximum pulse time). = Broadcast repetition interval in seconds (0 to 255 [4.25 minutes], default = 0 = off). = Hardware (MAC) address: 4 most-significant hex nibbles converted into single 16-bit

decimal number. = Hardware (MAC) address: 8 least significant hex nibbles converted into single 32-bit

decimal number.

X1@ ]

rather than just the data.

X3#

), itself, is the response. When

X4!

is 4 asterisks (****) if a password has been assigned, or it

NOTE: This could be as large as 10 digits.

X20^

= Voltage (in volts)

X20&

=Temperature in degrees Celsius (the response is 3 digits including leading zeros)

X20(

= Front panel lockout (executive mode) status

0 = off — front panel is unlocked (default)

1 = on — the front panel is locked (disabled)

IPI 100 and IPI 200 Series • SIS Programming and Control 40

Command and Response Table

Command ASCII (Telnet)

(host to intercom)

Relay functions

Force relay on

Force relay off

Toggle relay

Pulse relay

1*1O 1 %2A1 O

1*0O 1 %2A0 O

1*2O 1%2A2O

X6#

1*3*

O 1%2A3%2A

NOTE: If the verbose mode is enabled, there are two responses from the unit because the relay is pulsed. During a

pulse, the relay is toggled to its opposite state and then back to the original state.

URL encoded

(host to intercom)

X6#

O Rly 1*

Response

(intercom to host)

Rly 1 *1

Rly 1 *0

Rly 1*

]

X%] X% X%]

Additional Description

Turn relay on.

Turn relay off.

= 1 (on) or 0 (off).

Set relay pulse time ( 20 ms increments from

1 (20 ms, minimum) to 65535 (1310700 ms,

maximum). Default pulse length is

25 = 500 ms.

X6#

) in

View the relay state

1O 1O

Front panel security lockout modes (executive modes)

Off

View lockout mode status

Example:

Status commands

View all voltage and temperature status

View +12 V P/S voltage

View +5 V IR receiver port voltage

View +3.3 V IPLink/ FPGA voltage

View +1.5 V FPGA voltage

View internal temp. status

0X 0X

1X 1X

X X

11S 11S

12S 12S

13S 13S

14S 14S

15S 15S

20S 20S

] ]

]

X20^]

X%]

Executive mode is off.

Executive mode is on.

= Front panel lockout

(executive mode) status

0 = off (unlocked) 1 = on (disabled: front panel

locked) By default, the front panel is unlocked.

Executive mode is off.

X20^]

Rly 1*

Exe 0

Exe 1

X20(] X20(

shows responses to commands

12S•13S•14S•15S•16S•20S

X20&] X20&]

degrees Celsius

]

= Voltage (in volts)

=Temperature in

NOTES:

= 1 (relay on) or 0 (relay off).

X6#

= Relay pulse time in 20 ms increments

from minimum 1 (= 20 ms) to maximum 65535 (1310700 ms). Default is 25 (500 ms)

X20^

= Voltage (in volts)

X20(

= Front panel lockout (executive mode) status

0 = off/unlocked (default) 1 = on, disable/lock the front panel.

X20&

= Temperature in degrees Celsius

IPI 100 and IPI 200 Series • SIS Programming and Control 41

Command ASCII (Telnet)

(host to intercom)

URL encoded

(host to intercom)

Response

(intercom to host)

Additional Description

Firmware version, part number & information requests

NOTE:

• In a query response, an asterisk (*) after the version number indicates the version that is currently used.

• A question mark (? or ?.??) indicates that the factory default ﬁrmware is the only ﬁrmware loaded in the IPI.

• A carat (^) indicates the version of ﬁrmware that should be running, but, since a mode 1 reset was performed,

the factory default ﬁrmware version is loaded and running instead.

• An exclamation point (!) indicates that the ﬁrmware is corrupted.

Query firmware version number

Example:

Query verbose firmware version information

Example:

Query bootstrap firmware version

Example:

Query factory firmware version

Example:

Q or 1Q Q or 1Q

1Q 1Q

0Q 0Q

2Q 2Q

3Q 3Q

3Q 3Q 1.00*(1.18-IPI 201/IPI 204-Thu, 20 Jan

X1! ]

or Ver01*

1.01

or Ver01*1.01

X1! ]

]

X1! X1! X1! ]

responses to commands

2Q•3Q•4Q

1.03•1.00*(1.18-IPI 201/IPI 204 - Thu, 20 Jan 2005 09:41:47 GMT)•1.01*(1.31-IPI 201/IPI 204 -Tue, 14 Jun 2005 00:54:58 GMT)

]

X1! ]

or Ver02*

1.03

X1! ]

]

X1! ]

or Ver03*

2005 09:41:47 GMT)

X1! ]

Show the IPI firmware version ( places. This query yields the number of the currently running version of the userupdatable firmware.

X1!

to two decimal places, e.g., x.xx)

Shows bootstrap, factoryinstalled, and current versions of firmware.

X1!

) to two decimal

= Version (typically listed

]

The bootstrap firmware is not user-replaceable, but you may need this information during troubleshooting.

X1!

= (kernel version–model description–date time of upload)

Factory-installed firmware is different from the bootstrap firmware, but it is also not user-replaceable. This firmware was installed at the factory; it is the version the controller reverts to after a mode 1 reset (see chpt. 2).

]

NOTE:

X1!

= Firmware version

IPI 100 and IPI 200 Series • SIS Programming and Control 42

Command ASCII (Telnet)

Query updated firmware version

Example:

Query FPGA version

Request the unit part number

Request the model name

Request the model description

Request system memory usage

Request user memory usage

Query IPI module

IP setup commands

Set the unit name

URL encoded

(host to intercom)

4Q 4Q

4Q 4Q 1.00*(1.64-IPI 201/IPI 204 -Mon, 28 Feb

32Q 32Q

N N

1I 1I

2I 2I One-Button IP

3I 3I

4I 4I

32I 32I

E X1@

}

(host to intercom)

X1@

CN| Ipn•

Response

Additional Description

(intercom to host)

X1! ]

or Ver04*

2005 23:16:55 GMT)

X1! ]

X1! ] X1!

]

] ]

]

] ]

or or

] ]

60-809-0n 60-810-0n Pno60-809-1n Pno60-810-1n

IPI 201 IPI 204

Intercom Four-Button IP Intercom

Show amount of memory used and total available memory for system operations.

Show amount of user memory used and total available user memory.

IPI201 IPI204

X1@ ]

X1!

= (kernel version–model description–date time of upload) Use this command to find out which version of the firmware, if any, was uploaded into the controller after it left the factory.

]

= the fieldprogrammable gate array (FPGA) firmware version, shown to two decimal places (x.xx).

Go to www.extron.com for the IPI part numbers.

201 = IPI 201 AAP or

2-gang.

204 = IPI 204 AAP or

2-gang.

Change the unit name to one of your choosing ( such as “exec-boardroomctrl”. The name consists of up to 24 alphanumeric characters (and the minus sign). The first character must be a letter, the last character cannot be a minus sign (hyphen). Case does not matter.

X1@

NOTES:

X1!

= Firmware version

X1@

= Unit Name

IPI 100 and IPI 200 Series • SIS Programming and Control 43

Command ASCII (Telnet)

Set unit name to factory default

Read the unit name

Set date/time

Read date/time

Set GMT offset

Read GMT offset

Set daylight saving

time Read daylight saving

time Set DHCP on

Set DHCP off

View DHCP mode

Set IP address

URL encoded

(host to intercom)

E X1#

E X#

•CN

}

E X3$ CX}

E CX}

E E

1 DH

0 DH

} }

}

E X1$ CI}

(host to intercom)

W%20CN|

WCN|

X1#

CT| Ipt•

W CT|

W X# CZ| Ipz

WCZ|

X3$

CX| Ipx

W CX|

W1DH|

W0DH|

WDH|

X1$

CI| Ipi•

Response

(intercom to host)

X4( ]

Ipn•

X1@ ]

X4( ] X1@

Additional Description

X4(

default name, which is a combination of the model name and the last 3 pairs of hex numbers in the controller MAC address (for example,

IPI-104-IP-00- 02-3D).

X4(

X1# ] X1#

in the format: MM/DD/YYHH:MM:SS.

For example:

09/07/06-10:54:00.

X1# ]

X# ] X#

(GMT) offset value (-12.00 to +14.00) represents the difference in hours and minutes relative to Greenwich, UK. The leading zero is optional. Do not use a plus (+) sign.

X# ]

X3$ ]

X3$ ] X3$

]

Idh 1

Idh 0

]

Setting DHCP to off also resets the unit IP address to the factory default (192.168.254.254).

X% ] X%

X1$ ]

X1$

(xxx.xxx.xxx.xxx). Leading zeros in each of the four fields are optional in setting values.

= the factory

= user-defined name.

= factory default name.

= Local date and time

= Greenwich Mean Time

See note below

= 0 (off) or 1 (on).

= IP address

NOTES:

= Greenwich Mean Time (GMT) offset value (-12.00 to +14.00)

= Status 0 = Off; 1 = On.

X1@

= User-defined name

X1#

= Local date and time in the format MM/DD/YY-HH:MM:SS.

X3$

= Daylight saving time: 0 = Daylight Saving Time off/ignore; 1 = Daylight Saving Time on (USA/Canada);

2 = Daylight Saving Time on (Europe); 3 = Daylight Saving Time on (Brazil)

X4(

= Factory default name

X1$

= IP address (xxx.xxx.xxx.xxx).

IPI 100 and IPI 200 Series • SIS Programming and Control 44

Command ASCII (Telnet)

(host to intercom)

Read IP address

Read hardware address (MAC)

Set subnet mask

Read subnet mask

Set gateway IP address

Read gateway IP address

Set verbose response mode on/off

Read verbose mode status

Set the broadcast interval

Set broadcast interval to default address24

E X1$ CS}

E X1$

E CG}

E X2@

E X6$,X1$

E X6$

}

URL encoded

(host to intercom)

W CI|

WCH|

X1$

CS| Ips•

WCS|

X1$

CG| Ipg•

WCG|

X2@

CV| Vrb

WCV|

}W X6$

%2C

X6$

EB| Bmd

X1$

EB| Bmd

Response

(intercom to host)

X1$ ]

X1* ]

Iph•

X1$ ] X1$

X1$]

X1$ ] X1$

X1$ ]

X2@ ] X2@

X2@ ]

X6$,X1$ ] X6$

X6$,X1$ ] X1$

Additional Description

Leading zeros in each of the four fields are suppressed.

X1*

= hardware (MAC) address (xx-xx-xx-xx-xx-xx).

= IP address or subnet mask (xxx.xxx.xxx.xxx).

Leading zeros suppressed.

= IP address or subnet mask (xxx.xxx.xxx.xxx). Leading zeros are optional.

= verbose mode status

(see note below)

= Broadcast repetition

interval in seconds from 0 to

255 seconds (4.25 minutes).

Default = 0 = off.

X1$

= subnet address (xxx.

xxx.xxx.xxx).

Default broadcast address:

255.255.255.255.

= Default broadcast

subnet address:

255.255.255.255.

NOTES:

X1$

= IP address (also subnet mask and gateway: xxx.xxx.xxx.xxx).

X1*

= hardware (MAC) address (xx-xx-xx-xx-xx-xx).

X2@

= verbose mode status: 0 = clear/none, default for Telnet connections; responses are not echoed to the host;

1 = verbose mode is on, default for RS-232 host control; responses are echoed to the host and displayed to the

user; 2 = send tagged responses for queries; 3 = verbose mode is on and tagged responses are sent for queries.

If tagged responses are enabled, all read commands return the constant string + data, the same as for setting a

value. For example, for

Verbose mode is a communication mode in which the device responds with more information than it usually would (more than the device, itself, requires). For example, the controller can send out unsolicited information (such as notice of a volume or input change or a change in some other setting). That is an example of a verbose (wordy) relationship between the controller and a connected device. Verbose mode creates more network traffic than usual, which can slow down network performance.

Verbose mode is usually enabled for troubleshooting and disabled for daily use.

• For a direct RS-232 connection, the controller is set for verbose mode by default.

• When the IPI is connected via Ethernet, verbose mode is disabled (by default) in order to reduce the amount of

communication trafﬁc on the network. If you want to use the verbose mode with an IPI device connected via Ethernet, this mode must be set to “on” each time you reconnect to the IPI device.

X6$

= Broadcast repetition interval in seconds from 0 to 255 seconds (4.25 minutes). Default = 0 = off.

}

, the response is Ipn•

IPI 100 and IPI 200 Series • SIS Programming and Control 45

X1@ ]

rather than just the data.

Command ASCII (Telnet)

Clear broadcast

interval

View broadcast interval

Set broadcast port

View broadcast port and MAC

Get connections listing

Password and security settings

Set administrator password

Clear administrator password

Read administrator password

Set user password

Clear user password

Read user password

Read connection security level

14, 24

(host to intercom)

E E E

E X3#

E X3# E

E E

}

0 EB

}

{port#}*

}

• CA

}

• CU

}

X7! ,X7@

URL encoded

(host to intercom)

W 0 EB|

W EB|

}

WPB|

WCC |

X3#

CA | Ipa•

W%20 CA |

WCA|

X3#

CU| Ipu•

W%20CU|

WCU|

WCK |

Response

(intercom to host)

X6$,X1$ ] X6$

Bmd

X6$,X1$ ]

Bpt {port#}*

{port#}*

{# of connections}

Icc {# of

connections}

X4! ]

]

Ipa•

X1* ]

]

X4! ]

]

Ipu•

X4! ] X5@ ]

X5@ ]

Pvl

Additional Description

= Broadcast repetition

interval set to 0 (off).

X1$

= Default broadcast

subnet address:

255.255.255.255.

verbose modes 2/3

X3#

= user password

X4!

= Responds with **** if a password exists. Otherwise, an empty string.

Clear/remove all passwords (administrator and user).

This clears the user password only.

X5@

For

11 = user 12 = administrator

NOTES:

X1$

= Broadcast subnet address (Default = 255.255.255.255).

X1*

= hardware (MAC) address (xx-xx-xx-xx-xx-xx).

X3#

= Password (minimum length = 4 characters, maximum length = 12 characters, no special characters are allowed). A user password cannot be assigned if an administrator password does not exist. Also, if the administrator password is cleared, the user password is also cleared.

X4!

= Responds with **** if a password exists. Otherwise, an empty string.

X5@

= Connection security level: 11 = user; 12 = administrator.

X6$

= Broadcast repetition interval in seconds from 0 to 255 seconds (4.25 minutes). Default = 0 = off.

{port#} = UDP outgoing port,

X7!

= Hardware (MAC) address: 4 most-significant hex nibbles converted into single 16-bit decimal number.

X7@

= Hardware (MAC) address: 8 least significant hex nibbles converted into single 32-bit decimal number.

X7!

X7@

= MAC address for UDP unicast transmissions:

IPI 100 and IPI 200 Series • SIS Programming and Control 46

Command ASCII (Telnet)

(host to intercom)

Remapping port designations

(See the Notes below) Set Telnet port

Reset Telnet port

Disable Telnet port

Read Telnet port

Set HTTP port

Reset HTTP port

Disable HTTP port

Read the web port map

Set Direct Access

port

Reset Direct Access

port Disable Direct Access

port Read Direct Access

port

{port#}MT

23MT

0MT

{port#}MH

80MH

0MH

{port#}MD

2001MD

0MD

}

URL encoded

(host to intercom)

W{port#}MT|

}

W23MT|

W0MT|

WMT|

W{port#}MH|

}

W80MH|

W0MH|

WMH|

W{port#}MD|

}

W2001MD|

W0MD|

WMD|

Response

(intercom to host)

Pmt {port#}

Pmt 00023

Pmt 00000

{port#}

Pmh {port#}

Pmh 00080

Pmh 00000

{port#}

Pmd {port#}

Pmd 02001

Pmd 00000

{port#}

]

Additional Description

Set a Telnet port number that does not conflict with any other ports.

Reset the Telnet port to port 23.

Disables the port.

Set a HTTP port number that does not conflict with any other ports.

This resets the HTTP port to port 80.

Disables the port.

Set a direct access port number that does not conflict with any other ports.

This resets the direct access port to port 2001.

Disables the port.

NOTES:

For security reasons the network administrator may wish to assign new or different port numbers to the controller Telnet, web browser, and direct access ports or to disable one or more ports. Typically Telnet uses port 23, web access is via port 80 (HTTP), and direct access is via port 2001.

Do not set two or more ports to the same port number. Setting two ports to the same number could cause networking conflicts and will also result in an E13 (invalid parameter) error.

If you remap a port, you must set the port number to 1024 or higher, unless you reset the port to the default number or disable the port by setting it to 0.

IPI 100 and IPI 200 Series • SIS Programming and Control 47

Command ASCII (Telnet)

(host to intercom)

Directory commands

Change to or create a directory

The directory name must be composed of alphanumeric characters and may include the minus sign (hyphen, -) and the colon (:). The first character must be a letter. Case does not matter. No blank or space characters are permitted in the name. Include the full path, not just the name of the directory. Nonalphanumeric characters are not permitted in the web browser.

A directory does not fully exist until a file has been copied into that path. Also, the IPI operates differently from PC operating systems: files stored in and directories created in the IPI may have the same names.

path/directory/ CJ

URL encoded

(host to intercom)

Response

(intercom to host)

}

W path %2F directory %2F CJ|

Dir•path/directory/

Additional Description

]

Example 1:

In this example, the path is majordir/subdir/. The command created or moved to a directory called next-level.

Example 2:

In this example, a directory called HTMLfiles was created inside the custompages directory.

Example 3:

In this example, the user moved to a directory called oak. Change back to the

root directory Go up one directory

level View the current

Extron electronics MediaLink IPI 100 Series, MediaLink IPI 200 Series User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual