Extron electronics IPL Pro Series, IPL Pro IRS8, IPL Pro S1, IPL Pro S3, IPL Pro S6 User Manual

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Page 1

IPL Pro Series

IP Link Pro Control Processors

User Guide

IP Link Pro® Products

68-2437-01 Rev. E

09 18

Page 2

Safety Instructions

Safety Instructions • English

WARNING: This symbol, ,when used on the product, is intended to alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in

der im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website, www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo.

Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.

Istruzioni di sicurezza • Italiano

AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di tensione non isolata pericolosa all’interno del contenitore del prodotto che può costituire un rischio di scosse elettriche.

ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di importanti istruzioni di funzionamento e manutenzione nella documentazione fornita con l’apparecchio.

Per informazioni su parametri di sicurezza, conformità alle normative, compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo 68-290-01, sul sito web di Extron, www.extron.com.

Instrukcje bezpieczeństwa • Polska

OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu

poinformować użytkownika o obecności izolowanego i niebezpiecznego napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie porażenia prądem elektrycznym.

UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do

ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji (obsługi) w literaturze, wyposażone w sprzęt.

Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne, zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część numer 68-290-01, na stronie internetowej Extron, www.extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии неизолированного опасного напряжения внутри корпуса продукта, которое может привести к поражению электрическим током.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций по эксплуатации и обслуживанию в руководстве, прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности, соблюдении нормативных требований, электромагнитной совместимости (ЭМП/ЭДС), возможности доступа и других вопросах см. руководство по безопасности и соблюдению нормативных требований Extron на сайте Extron: ,

www.extron.com, номер по каталогу - 68-290-01.

安全说明 • 简体中文

警告：产品上的这个标志意在警告用户该产品机壳内有暴露的危险电压，

有触电危险。

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec le matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site Extron, www.extron.com.

注意：产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使用的特性等相关内容，敬请访问 Extron 网站 , www.extron.com，参见

Extron 安全规范指南，产品编号 68-290-01。

Page 3

安全記事 • 繁體中文

警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

注意若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有

重要的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規遵守手冊》，準則編號 68-290-01。

安全上のご注意 • 日本語

警告: この記号が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意:この記号が製品上に表示されている場合は、本機の取扱説明書に

記載されている重要な操作と保守( 整備)の指示についてユーザーの注意を喚起するものです。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目については、エクストロンのウェブサイト www.extron.com より『 Extron Safety and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。

안전 지침 • 한국어

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을 경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수 안내서, 68-290-01 조항을 참조하십시오.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks

(®)

, registered service marks

(see the current list of trademarks on the Terms of Use page at www.extron.com):

Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, GlobalConﬁgurator, GlobalScripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, XTPSystems, and ZipClip

Registered Service Mark

(SM)

: S3 Service Support Solutions

AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS (ClassD Ripple Suppression), Codec Connect, DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), DriverConﬁgurator, DSPConﬁgurator, DSVP (Digital Sync Validation Processing), eLink, Entwine, EQIP, Everl ast, FastBite, FOX, FOXBOX, IPIntercom HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, ShareLink, SIS, SimpleInstructionSet, Skew-Free, SpeedNav, Triple-Action Switching, True4K, Vector 4K, WebShare, XTRA, and ZipCaddy

(SM)

, and trademarks

Registered Trademarks

Trademarks

(™)

are the property of RGB Systems, Inc. or Extron Electronics

(®)

Page 4

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

NOTE: For more information on safety guidelines, regulatory compliances,

Battery Notice

This product contains a battery. Do not open the unit to replace the battery. If the battery needs replacing, return the entire unit to Extron (for the correct address, see the Extron Warranty section on the last page of this guide).

CAUTION: Risk of explosion. Do not replace the battery with an incorrect type. Dispose

ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de pile.

EMI/EMF compatibility, accessibility, and related topics, see the “Extron Safety and

Regulatory Compliance Guide” on the Extron website.

of used batteries according to the instructions.

Débarrassez-vous des piles usagées selon le mode d’emploi.

Page 5

Conventions Used in this Guide

Notiﬁcations

The following notiﬁcations are used in this guide:

CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessure mineure.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C [01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

NOTE: For commands and examples of computer or device responses mentioned

in this guide, the character “0” is used for the number zero and “O” is the capital letter “o.”

Computer responses and directory paths that do not have variables are written in the font shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32 C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and ﬁeld names are written in the font shown here:

From the File menu, select New. Click the OK button.

Specifications Availability

Product speciﬁcations are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

Page 6

Page 7

Contents

Introduction ...................................................1

Before You Begin ................................................ 1

What This Guide Covers ................................. 1

Conventions Used in This Guide ..................... 1

Important Information You Need Before

Installation ..................................................... 1

About the IPLProSeries .................................... 2

Features ......................................................... 3

Application Diagrams .......................................... 4

Device Control .................................................... 5

About Global Conﬁgurator (with

GCProfessional and GCPlus Modes) ............... 5

About Global Scripter ......................................... 5

PC System Requirements ................................... 6

Hardware Features and Installation ...........7

Setup Checklist: How to Proceed With

Installation ......................................................... 7

Get Ready ...................................................... 7

Mount and Cable All Devices .......................... 8

Set up the Control Processor and

Touchpanels for Network Communication ...... 8

Conﬁgure or Program the Control Processor

and Touchpanels ........................................... 8

Test and Troubleshoot..................................... 9

Network Communication Setup ........................ 10

Front Panel Features ......................................... 11

Reset Features ............................................. 11

IR Learning Receiver ..................................... 11

Mounting the IPLProSeries ............................. 12

Mounting Options ......................................... 12

UL Rack Mounting Guidelines ....................... 12

Rear Panel Features and Connections .............. 13

Power Connections ...................................... 14

Bidirectional Control and Communication

Connections and Features ........................... 16

Unidirectional Control and Communication

Connections ................................................ 18

Resetting the Unit ............................................. 21

Software-Based

Conﬁguration and Control .........................24

Conﬁguration and Control: an Overview ............ 24

Basic Setup Steps: a Guide to this Section

and Other Resources ...................................... 25

Downloading the Software and Getting

Started ............................................................ 26

Locating Software, Firmware, and

Driver Files on the Extron Website ................ 26

Obtaining Control Drivers .............................. 28

Things to Do After Installing GC and

Before Starting a Project .............................. 28

Using GC: Helpful Tips ................................. 28

Troubleshooting ................................................ 29

Power Connections ...................................... 29

Data Connections ......................................... 29

Device Control Connections and

Conﬁguration ............................................... 30

Reference Information ...............................31

Network Port Requirements and Licensed

Third-Party Software ........................................ 31

File Types: a Key to Extron-speciﬁc File Names .. 31

Secure Sockets Layer (SSL) Certiﬁcates ........... 32

Firmware Updates .......................................33

Determining the Firmware Version ..................... 33

Using Global Conﬁgurator and Toolbelt ......... 33

Using a Browser ........................................... 33

Updating the Firmware ..................................... 34

Locating and Downloading the Firmware ...... 34

Installing Firmware ........................................ 34

IPL Pro Series • Contents v

Page 8

IPL Pro Series • Contents vi

Page 9

Introduction

This section covers the following basic information you should know about this guide and the product before installation:

• Before You Begin

• About the IPL Pro Series

• Application Diagrams

• Device Control

• About Global Configurator (with GCProfessional and GC Plus Modes)

• PC System Requirements

Before You Begin

What This Guide Covers

This user guide provides instructions for an experienced installer to install an Extron IPLinkPro Control Processor. This guide provides detailed information and recommends best practices for cabling the control processor. It provides a brief overview of the conﬁguration process, and reference information.

Conﬁgure the control processor using Extron Global Conﬁgurator software running in GlobalConﬁgurator Professional (GCProfessional) or Global Conﬁgurator Plus (GC Plus) mode, or program it using Global Scripter. This guide does not contain instructions on detailed software-related setup steps or details of conﬁguration within the software: those are covered in the Global Conﬁgurator Help File, the Global Scripter Help File, and help ﬁles for related programs. The software help ﬁles describe how to use each program to download drivers, add AV devices to a conﬁguration, conﬁgure basic functions, and set up schedules, macros, e-mail alerts, touchpanel button conﬁgurations, and the like.

Conventions Used in This Guide

• Throughout this guide the IPLProSeries products are also referred to as the “IPL,”

“IPLPro,” or “control processor.”

• Global Configurator software is referred to as “GC,” which can be run in Global

Configurator Professional mode (“GCProfessional”) or Global Configurator Plus mode (“GCPlus”).

• Global Scripter is sometimes referred to as “GS.”

• The GlobalViewer Enterprise application is sometimes referred to as “GVE.”

• Unless otherwise noted, in images of software or web pages, circled numbers

correspond to the like-numbered procedural steps.

Important Information You Need Before Installation

The IPLPro Series control processors and TouchLinkPro touchpanels work differently from the previous generation of IPLink products. The order and types of setup tasks are important. Pay close attention to them. Follow the setup checklist in the Hardware

Features and Installation section starting on page7.

IPL Pro Series • Introduction 1

Page 10

About the IPLProSeries

The IPLProSeries Control Processors integrate Ethernet connection into AV systems to allow users to remotely control, monitor, and troubleshoot AV equipment, including display devices, switchers, source devices, and various other items such as lights, a projector lift, or a screen motor. They can be used in a distributed control system environment or as standalone control processors.

Figure 1. IPLProS1 (left), IPLProS3 (center), IPLProS6 (right)

Figure 2. IPLProCR88 (left), IPLProIRS8 (right)

An IPLProSeries control processor is the centerpiece of a control system that features Extron TouchLinkPro Touchpanels. The IPLPro supports multiple TouchLink Pro touchpanels over a standard Ethernet network. The touchpanels provide a convenient interface for controlling the IPL, which, in turn, controls the other system components.

NOTE: GUI Designer is used to design the user interface layout of any Extron

TouchLinkPro touchpanel that is used with the IPL.

Use the Extron Toolbelt software to discover and manage the IPLPro control processor and other Extron control products. Conﬁgure the control processor using GCProfessional or GC Plus, or program it using Global Scripter (GS). Once you have set up how you want it to work (set up IP addresses and functions, assigned drivers to ports, conﬁgured relays and contact input), that information is saved to a project conﬁguration ﬁle that is built and uploaded into the IPL and to any optional TouchLinkPro touchpanels.

The IPLProSeries integrates seamlessly with Extron GlobalViewer Enterprise software and Extron Control for Web, iOS, and Android for remote control applications.

IPL Pro Series • Introduction 2

Page 11

Features

General features

Flexible options for device control — The various IPLPro models all offer TCP/Ethernet control and monitoring, and, depending on the model, serial (RS-232) or infrared (IR)-based control, relay device control, and event monitoring via contact input ports.

Rack mountability — The IPLProS1 has a one inch high, quarter rack wide enclosure, and the other models are housed in a standard 1U high, quarter rack wide enclosure. They are easily rack mounted or can be installed in or under furniture with an optional mounting kit.

Support for Power over Ethernet (PoE) — The IPL supports power over Ethernet, which allows the control processor to receive both power and an Ethernet connection over a single connector.

Support for an external power supply — The IPL also supports connection to an external 12VDC power supply (included).

Network and configuration features

• Global compatibility — The IPL uses industry standard Ethernet communication

protocols, including DHCP, DNS, HTTP, HTTPS, ICMP, NTP, SFTP, SMTP, SNMP, SSH, TCP/IP, and UDP/IP.

• Embedded web pages — The IPL embedded web pages include online diagnostics

and monitoring of basic features.

• Remote equipment management — The IP Link Pro connection allows you

to remotely manage, monitor, and control several Ethernet-enabled products such as projectors, cameras, video conferencing equipment, switchers, and other AV equipment. The IPL provides support for the following:

• TCP, UDP, and HTTP connections

• Password protection using secure communication

• Up to 32 (GCProfessional) or 8 (GC Plus) Ethernet devices at a time depending on

the configuration mode

• Connection via IP address or host name

• Multi-level password protection — This allows security to be set based on user

roles.

• System asset management — The configured system and control processor allow

you to control, monitor, and schedule various functions of devices in the system.

• E-mail notification — The IPL can be set up to send e-mail notifications, such as a

notice that a projector has been disconnected or the projector lamp has been used for a designated number of hours.

IPL Pro Series • Introduction 3

Page 12

Application Diagrams

The following ﬁgures show examples of types of devices that can be connected to some of the ports on the IPLProSeries control processors.

Flat Panel Display

MODEL 80

Media Player

Figure 3. An IPL Pro S1 Application

FLAT PANEL

HDMI with Embedded Audio

Extron IPL Pro S1

IP Link Pro Control Processor

POWER

MAC: 00-05-A6-XX-XX-XX

12V

S/N: ####### E######

0.2A MAX

RS-232

Ethernet

COM

Tx Rx

IPL PRO S1

RTS CTS

TCP/IP

Network

Ethernet /PoE

LAN / PoE

Ethernet/

PoE

Extron TLP Pro 520M

5" Wall Mount TouchLink Pro Touchpanel

Extron

COM 1

COM 3

COM 2

IPL PRO S6

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

RTSCTS

TxRx

TxRx POWER 12V

COM 4

X.XA MAX

RTSCTS

TxRx

Extron IPL Pro S6

COM 6

COM 5

RTSCTS

TxRx

LAN / PoE

IP Link Pro Control Processor

RS-232

Ethernet/PoE

Ethernet

RS-232

Quantum Elite Control Software

Extron

Control

VLAN

Ethernet/ Power

Power Injector

Ethernet/ Power

TLP Pro 1520TG

15" Tabletop

TouchLink Pro

Touchpanel

Composite or S-video

CCTV Cameras

Figure 4. An IPL Pro S6 Application

RS-232

HDMI HDMI

COMPLIANT

HDCP

CONTROL

OUT

1 2 3 4 5 6 7 8 9 10 11

INININ

ATTENTION

OBSERVE PRECAUTIONS

FOR HANDLING ELECTROSTATIC

SENSITIVE DEVICES

RGB

DVI

HDMI

HDCPCompliant Displays

COMPLIANT HDCP

OUT

WARNING

SEE USER GUIDE BEFORE USING THIS EQUIPMENT

DO NOT REMOVE THIS PANEL

NO USER-SERVICEABLE

PARTS INSIDE

REFER ALL SERVICING TO

QUALIFIED SERVICE PERSONNEL

THIS EQUIPMENT MUST BE

GROUNDED/EARTHED

DO NOT OBSTRUCT

VENTILATION GRILLES

DO NOT EXPOSE THIS EQUIPMENT

TO RAIN OR MOISTURE

HDCP

12 13 14 15

MEDIA II

MEDIA I

Extron Quantum Elite

Scalable Multi-Graphic Videowall Processor System

HDMI

Blu-ray Player

STANDBY/ON

PQLS HDMI OPEN/CLOSE FL OFF

DSS Receiver

USB

IPL Pro Series • Introduction 4

Page 13

Device Control

The IPL must be conﬁgured in one of the following ways before it can send commands to a projector, display, or other device:

• An IR, RS-232 or Ethernet driver file can be downloaded from the Extron website

(http://www.extron.com/download/index.aspx). The driver is saved to a folder and commands from the driver are incorporated into the GC configuration file for the control processor and any touchpanels that will work with it. The configuration file is built and uploaded to the IPL via GC.

• If a driver is not already available, RS-232 or Ethernet command strings can be

entered directly from a host computer using GlobalConfigurator. These can then be incorporated into controls within the GC project.

• For an IPLProIRS8, IR commands can be entered directly from an IR remote control

through IR learning. This can be done using IRLearnerPro to create a driver that the control processor can use. IR learning is seldom needed, but it is convenient for installing new or updated commands in the field in the rare cases when a driver is not already available from Extron.

See the Global Conﬁgurator Help File (which comes with the software) for details on setting up the IPL and for downloading, programming, or learning device control commands.

About Global Configurator (with GCProfessional and GCPlus Modes)

Global Conﬁgurator:

• Loads device drivers for monitoring the status of and controlling devices within the AV

system.

• Uploads GUIDesigner interface layouts to touchpanels and third-party touch interfaces.

• Creates the configuration containing all the settings for the control processor and the

products with which it interacts in the AV system.

• Uploads the configuration to the control processor.

To obtain Extron control product software, you must have an Extron Insider account and contact an Extron support representative. Extron provides training to our customers on how to use the software. Access to the full set of features in Global Conﬁgurator Professional is available to users who successfully complete Extron Control Professional Certiﬁcation.

About Global Scripter

For those who prefer to program control systems rather than conﬁgure them, Extron offers GlobalScripter as an alternative to Global Conﬁgurator. Global Scripter is an integrated programming development environment for Extron IPLinkPro, TouchLinkPro, and eBUS products. It uses the object-oriented Python programming language and a custom Python library called ControlScript. Global Scripter includes the ControlScript API as well as all of the tools for developing control system programs, such as ﬁle management, code editing, debugging and diagnostic tools. More information is available at http://www.extron.com/

technology/landing/programming/.

IPL Pro Series • Introduction 5

Page 14

PC System Requirements

To ﬁnd the minimum hardware and software requirements for the PC you use to conﬁgure the IPLProSeries:

• Visit the Download page (http://www.extron.com/download/index.aspx) on the

Extron website and navigate to the web page for the specific software package (such as Global Configurator and GUI Designer). Minimum system requirements are listed in the description section. In some cases, minimum device firmware version requirements are also listed there.

• If system requirements are not listed on the software package web page, contact an

Extron support representative.

IPL Pro Series • Introduction 6

Page 15

Hardware Features and Installation

This section covers the following material:

• Setup Checklist: How to Proceed With Installation — A checklist of tasks to guide

you through installation

• Network Communication Setup — A flowchart guide to network settings configuration

• Front Panel Features — Locations and some descriptions of items on the front panel

• Mounting the IPLProSeries — Brief guidelines for mounting

• Rear Panel Features and Connections — Locations, descriptions, and cabling notes

for rear panel features and corresponding front panel indications

• Resetting the Unit — Information about the available reset modes and how to reset

the IPL

The IPLPro Series control processors work differently from the previous generation of IPLink products. Pay careful attention to the order and types of setup tasks. Follow the setup checklist in this guide or in the setup guide and keep it with you for reference throughout the installation and conﬁguration process.

Setup Checklist: How to Proceed With Installation

Get Ready

 Familiarize yourself with the features of the control processor (see Front Panel

Features on page11 and Rear Panel Features and Connections on page13)

and of any TouchLinkPro touchpanels that are part of the system.

 Download and install the latest version of the following:

 Toolbelt software — for discovering the control processor and other control

products, for managing core settings, and for upgrading firmware if the need arises.

 Global Configurator (GC) software — for setting up and configuring the control

processor. GCincludes a link to the Toolbelt software, and a way to upgrade the firmware of the control processor if the need arises.

 Global Scripter software — for setting up and programming the control

processor (as an alternative to GC)

 GUI Designer software — for designing layouts for Extron TouchLinkPro

touchpanels and third-party touch interfaces

 IPLinkPro device drivers — for use with GC, to make control of other devices

possible

All are avail able from www.extron.com (see Locating Software, Firmware, and

Driver Files on the Extron Website on page26).

IPL Pro Series • Hardware Features and Installation 7

Page 16

 Obtain network information for the unit from the network administrator. You need the

following details for each IPLinkPro device

(IPLPro, TouchLink Pro, IPCP Pro)

 DHCP setting (on or off)  Gateway IP address  Device IP address  User name

 Subnet mask  Passwords  Write down the MAC address of each IPLinkPro device to be used.  Obtain model names and setup information for devices the IPL will control.  Each control processor comes with a factory-installed Secure Sockets Layer (SSL)

security certificate. If you intend to install a different SSL certificate, contact your IT department to obtain the certificate or for instructions on how to obtain one. See

Secure Sockets Layer (SSL) Certificates on page32 for requirements and

guidelines regarding SSL certificates.

Mount and Cable All Devices

 Mount the unit to a rack or furniture (see Mounting the IPL Pro Series on page12).  Cable devices to the control processor (see Rear Panel Features and Connections

starting on page13).

 Connect power cords and power on all the devices.

Set up the Control Processor and Touchpanels for Network Communication

 Connect the PC to be used for setup, the control processor, and touchpanels to the

same Ethernet subnetwork. For control processor LAN connections, see

LAN/PoE (IP) connectors and LEDs on page17.

 Start Toolbelt and use it to set the IP address, subnet, gateway IP address, DHCP

status, and related settings (see the flowchart in Network Communication Setup on page10).

NOTE: When setting up DHCP during network configuration or if using a host

name instead of an IP address, the user must enter a qualified host name (Username.HostName.Domain). For example: somename.extron.com.

Conﬁgure or Program the Control Processor and Touchpanels

The most basic steps are outlined below in the recommended order.

NOTES:

• See the Toolbelt Help File, Global Configurator Help File, Global Scripter Help File,

and GUI Designer Help File as needed for step-by-step instructions and detailed information. The help file for GC includes an introduction to the software and how to start a project and configuration.

• You must successfully complete Extron Control Professional Certiﬁcation training

to use GC Professional.

 If TouchLinkPro touchpanels are part of the system, start and use GUIDesigner

to design, save, and build the graphical user interface (GUI) layout for the touchpanels (see the GUIDesigner Help File for instructions).

NOTE: To redeem (activate) a LinkLicense, go to www.extron.com/llredeem and

follow the online instructions.

IPL Pro Series • Hardware Features and Installation 8

Page 17

 Using GC, create a new GCProfessional or GCPlus project and configure the

control processor and other IP Link Pro devices. The configuration tells the control

processor:

• how its ports function • what to monitor

• how to control other products • when to do things

• which touchpanels to interact with • whom to notify, how, and under what

circumstances

 Configure ports on the control processor.

 Select device drivers and link them to each serial, IR/serial, or Ethernet port.  Select settings (serial protocol, relay behavior, contact input behavior) as

needed.

 Set up monitors, schedules, macros, and local variables.  Add touchpanels and set them up:

 Upload the GUI configuration to the touchpanels using Global Configurator.  Assign any appropriate functions, monitors, or schedules to the touchpanels

and their buttons.

 If not using GC Professional or GC Plus, use Global Scripter to program the

control system as desired.

 Program ports on the control processor.

 Program each serial, IR/serial, or Ethernet port.  Program relay behavior and contact input settings as needed.

 Add touchpanels and set them up:

 Upload the GUI configuration to the touchpanels.  Program functions, monitors, or schedules to the touchpanels and their

buttons.

 Save and build the project.  Upload the system configuration to the control processor.

Test and Troubleshoot

 Test the system. See the Troubleshooting section starting on page29 for an outline

of items to check during system troubleshooting.

 Make adjustments to wiring or configuration as needed.

IPL Pro Series • Hardware Features and Installation 9

Page 18

Network Communication Setup

Network setup is essential prior to conﬁguration. Use the ﬂowchart as a guide to setting up the control processor for network use.

Network Communication Setup

Connect the control processor

and PC to the same network.

Apply power to all devices.

Open the Toolbelt software from within

Global Congurator (GC Professional or GC Plus mode)

Toolbelt displays a list of all Extron control devices

or as the stand-alone application.

Start Device Discovery.

connected to the network.

Using the MAC address, locate the desired device

use the Toolbelt

feature to enter the IP address, subnet address,

and gateway, then congure other network settings

in the list and select it.

Use the Set IP feature in Toolbelt or

Manage > Network Settings tab

as needed.

Figure 5. Network Setup

IPL Pro Series • Hardware Features and Installation 10

Page 19

Power LED

Network

Power LED

Front Panel Features

Examples of front panel features are shown at right. The quantity and location of ports and corresponding front panel LEDs differ among IPL models. However, the functions of each type of port and their LEDs are identical for all models.

Most of the features and LED indications are described and shown in the

Rear Panel Features and Connections section paired

with the descriptions of the corresponding rear panel ports.

NOTE: See the Software-

based Configuration and Control section

starting on page 24 and the Global Configurator

Help File and Toolbelt Help File for

information about Global Configurator and Toolbelt, which you must use to set up the unit.

Reset

Button

(recessed)

Reset

Button

(recessed)

COM (Serial)

COM

RTS

CTS

COM (Serial)

RTS

CTS

Contact Input

LEDs

COM

LEDs

312

LEDs

COM

312 645

Relay

LEDs

IPL PRO S1

RTS

CTS

IPL PRO S3

1000

LINK

ACT

LAN/

LEDs

IPL PRO S6

1000

LINK

ACT

Reset Features

Reset button and LED — Pressing this recessed button causes various product settings to be reset to the factory defaults. The green power LED blinks depending on the selected reset mode (see Resetting the Unit on page21 and the reset

modes table on page 21

for details).

IR Learning Receiver

In most cases, Extron has already produced a driver ﬁle for controlling the projector, display, or source device you plan to use. If a device driver ﬁle is not available, you can create your own using Extron IR Learner Pro software, the remote control of the projector or display, and the IR learning receiver sensor on the IPL, shown on the next page.

IPL PRO CR88

IR Learning

Receiver

IPL PRO IRS8

1000

LINK

ACT

LAN/

Networ

LEDs

1000

LINK

ACT

Reset

Button

(recessed)

INPUT

RELAYS

IR/Serial

LEDs

IR/SERIAL

NOTE: Numbers adjacent to LEDs

correspond to the like-numbered rear panel ports.

Figure 6. IPLProSeries Front Panels

IPL Pro Series • Hardware Features and Installation 11

Page 20

This receiver accepts infrared signals of from 30 kHz to 300 kHz.

ning Angle

The IR remote control must be pointed directly at the receiver for best results. The diagram at right indicates the best distances and angles at which to hold the remote control.

Mounting the IPLProSeries

Mounting Options

Optional 1U high rack shelves and a variety of rack mounting bracket kits and furniture mounting kits are available for use with the IPL. The one inch high model requires different brackets than the 1U high models. Visit the product-speciﬁc page on the Extron website (www.extron.com) for a list of compatible accessories for mounting your control processor or call a support representative to ﬁnd out which kit to order for your installation. Read the instructions that are included with the rack shelf or mounting kit for installation procedures and see the UL rack mounting guidelines.

UL Rack Mounting Guidelines

The following Underwriters Laboratories (UL) guidelines pertain to the safe installation of the IPLProSeries in a rack.

1. Elevated operating ambient temperature — If installed in a closed or multi-unit rack

assembly, the operating ambient temperature of the rack environment may be greater than room ambient temperature. Therefore, install the IPL in an environment compatible with the maximum ambient temperature (Tma = +122 °F, +50 °C) speciﬁed by Extron.

2. Reduced air flow — Install the equipment in a rack so that the amount of air ﬂow

required for safe operation of the equipment is not compromised.

3. Mechanical loading — Mount the equipment in the rack so that a hazardous

condition is not achieved due to uneven mechanical loading.

4. Circuit overloading — Connect the equipment to the supply circuit and consider the

effect that circuit overloading might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

5. Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted

equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (such as use of power strips).

2–12" (4–30 cm)

1 2 3

4 5 6

7 809

IR Receiver

IR Lear and Distance

IPL Pro Series • Hardware Features and Installation 12

Page 21

Rear Panel Features and Connections

ATTENTION:

• Installation and service must be performed by experienced personnel.

• L’installation et l’entretien doivent être effectués par du personnel expérimenté.

The quantity of ports and corresponding front panel LEDs differs among IPL models, but the functions of each type of port and their LEDs are identical for any model that includes that type of port.

POWER 12V

0.2A MAX

POWER 12V

0.3A MAX

POWER 12V

0.3A MAX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

COM 1

Tx Rx

COM 1

Tx Rx

COM 4

Tx Rx

COM 2

BBBAAAA

COM 2

COM 5

BBB

COM

RTSCTS

IPL PRO S1

RTSCTS

COM 3

Tx Rx

COM 3

Tx Rx

COM 6

Tx Rx

IPL PRO S3

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

RTSCTS

IPL PRO S6

RTSCTS

LAN / PoE

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

LAN / PoE

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

LAN / PoE

CCC

DDDD

CCC

DDD

CCC

DDDAAAA

RTSCTS

Figure 7. IPLProSeries Rear Panels

POWER 12V

0.3A MAX

AAAA

POWER 12V

0.3A MAX

AAA

INPUT

34211G

7865G

EEEE FFFF

1 2

GSGS

IR/SERIAL

GSGS

GGG

RELAYS

3 4

5 6 7 8

GSGS

IPL PRO CR88

MAC: 00-05-A6S/N: ####### E######

IPL PRO IRS8

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX

S/N: ####### E######

GSGS

XX-XX-XX

LAN / PoE

DDDD

CCCC

DDDD

CCCC

Power input connector (external power supply), page 14

5-pole COM ports (RS-232/RS-422*/RS-485*), page 16

LAN connectors and LEDs (Ethernet), page 17

MAC address, page 17

Contact input ports, page 18

Relay ports, page 19

IR/serial output ports, page 20

IPL Pro Series • Hardware Features and Installation 13

Page 22

Power Connections

RidgedSmooth

Power input connector (external power supply) — Connect the IPL to the

included 12 VDC, 0.5A power supply via this port (see figure 7, on page 13), then connect the external power supply to a 100 to 240VAC power source.

Figure 8. Connecting an External Power Supply

ATTENTION:

POWER 12V

X.XA MAX

Rear Panel

3/16" (5 mm) Max.

Tie Wrap

Power Input, External Power Supply

• Connect to included 12 VDC power supply.

– Return

+12 VDC input

• Front panel LED ( ) blinks during boot-up and remains lit when the IPL is powered and operational.

Ridged

Smooth

power

Ground all devices.

External 12 VDC

Power Supply

Front Panel

NOTE:

Check the polarity of the power supply before connecting it to the IPL.

• Always use a power supply supplied or specified by Extron. Use of an

unauthorized power supply voids all regulatory compliance certification and may cause damage to the supply and the unit.

• Utilisez toujours une source d’alimentation fournie par Extron ou recommandée.

L’utilisation d’une source d’alimentation non autorisée annule toute conformité réglementaire et peut endommager la source d’alimentation ainsi que l’unité.

•

If not provided with a power supply, this product is intended to be supplied by a UL Listed power source marked “Class 2” or “LPS” and rated output 12VDC, minimum 0.5A, or 48VDC (PoE), minimum 0.35A.

•

Si le produit n’est pas fourni avec une source d’alimentation, il doit être alimenté par une source d’alimentation certifié UL de classe 2 ou LPS, avec une tension nominale 12Vcc, 0.5

A minimum ou 48Vcc (PoE) minimum,

0.35A minimum.

• Unless otherwise stated, the AC/DC adapters are not suitable for use in air

handling spaces or in wall cavities.

• Sauf mention contraire, les adaptateurs CA/CC ne conviennent pas à une

utilisation dans les espaces d’aération ou dans les cavités murales.

• The installation must always be in accordance with the applicable provisions

of National Electrical Code ANSI/NFPA70, article725 and the Canadian Electrical Code part1, section16. The power supply shall not be permanently fixed to building structure or similar structure.

• Cette installation doit toujours être conforme aux dispositions applicables du

Code américain de l’électricité (National Electrical Code) ANSI/NFPA 70, article 725, et du Code canadien de l’électricité, partie1, section16. La source d’alimentation ne devra pas être fixée de façon permanente à une structure de bâtiment ou à une structure similaire.

IPL Pro Series • Hardware Features and Installation 14

Page 23

NOTE: The IPL Pro Series control processors accept power over Ethernet (PoE)

through the LAN/PoE port (see figure 7, C on page 13) in addition to network communication (see the cabling and details information on page 17). Both an external power supply and PoE can be connected to the control processor simultaneously. The IPL uses PoE when it is available but can switch seamlessly to the external 12VDC power supply if the PoE connection is dropped.

ATTENTION:

• Power over Ethernet (PoE) is intended for indoor use only. It is to be connected

only to networks or circuits that are not routed to the outside plant or building.

• L’alimentation via Ethernet (PoE) est destinée à une utilisation en intérieur

uniquement. Elle doit être connectée seulement à des réseaux ou des circuits qui ne sont pas routés au réseau ou au bâtiment extérieur.

IPL Pro Series • Hardware Features and Installation 15

Page 24

Bidirectional Control and Communication Connections and Features

Front Panels

Rear Panels

formats for each port.

5-pole COM ports, RS-232/RS-422*/RS-485* (see figure 7, on page 13)

— Use COM ports for serial control of a display or other device and to receive status messages from the connected devices. These ports can send commands from a driver file. RS-232 is the default mode of operation.

IPLProSeries serial protocol:

• 300 to 115200 baud (9600 baud = default)

• 8 (default) or 7 data bits

• 1 (default) or 2 stop bits

• No parity (default), even, or odd parity

• Flow control support (default = none):

hardware and software (XON, XOFF)

7/8"

(22 mm)

STP 20-2P Cable

Extron

3/16" (5 mm)

Max.

Heat Shrink

on Outer Jacket to

Inner

Conductor

Transition

TIP:

STP 20-2P cable, shown at left, is recommended for these connections. For best results, insulate the common or drain wires using heat shrink.

*Supported serial formats vary depending on the model and the COM port, as shown at right.

Use the following diagram as a wiring guide to cable the IPL to other devices.

COM 1

5-pole COM

(RS-232, RS-422*, RS-485*)

*See the Serial Options

table for which port

supports which standards.

NOTE: The 5-pole COM ports support both

To 5-pole COM port

Tx Rx

COM 4

Tx Rx

RTSCTS

Over Shield Wires

NOTE: If you use cable that has a drain wire, tie the drain wire to ground at both ends.

Serial (COM) Ports

Select protocol via software.

COM port default protocol:

• 9600 baud

• 8 data bits • 1 stop bit

• no parity • no ow control

hardware and software ow control.

Clear to send

CTS

Request to send

RTS

G Ground

Rx Receive

Transmit

Heat ShrinkHeat Shrink

Receive (Rx) Transmit (Tx)

Strip wires 3/16" (5 mm) max.

Projector, Panel

Model COM Port

IPL Pro S1 IPL Pro S3

IPL Pro S6

RTS

CTS

Display, PC, or

Other RS-232,

RS-422, or

RS-485 Device

Serial Options

RS-232

Only

1 1

2, 3

2, 3, 4, 5, 6

COM

312 645

RTS =

Request to Send CTS = Clear to Send Tx = Transmitting Data Rx = Receiving Data

COM

5-pole COM Pin Conﬁgurations

RS-232

Ground

RTS

CTS

RS-422*

Ground

Tx+

Rx+

1 (Tx)

2 (Rx)

3 (G)

4 (RTS)

5 (CTS)

*See the Serial Options table of supported

RS-232, RS-422,

or RS-485

RTS

CTS

RS-485*

Tx-

Rx-

Data-

(pins 1 & 2

tied together)

Ground

Data+

(pins 4 & 5

tied together)

Figure 9. Wiring COM ports for Serial Control

For bidirectional serial communication, the transmit, ground, and receive pins must be wired at both the IPLProSeries and the other device. Each projector or other device may require different wiring. For details, see the manual for that equipment or read the Extron device driver communication sheet, which is included with the drivers.

NOTE: Maximum distances between the IPL and the device being controlled are generally

up to 200 feet (61 m) but may vary based on factors such as cable gauge, baud rates, environment, and output levels (from the IPL and the device being controlled).

IPL Pro Series • Hardware Features and Installation 16

Page 25

LAN/PoE (Ethernet) connectors and LEDs — To connect the IPL to an Ethernet

IPLPR

O S

XX-XX-XX

eceived.

S/N: ####### E######

MAC

network (so you can configure and control the IPL and the devices connected to it), plug a cable into the LAN RJ-45 socket (see figure 7, on page 13) and connect the other end of the cable to a network switch, hub, router, or PC connected to a LAN or the Internet. For details of communication protocols, ports, and services used, see the Pro Series Control Product Network Ports and Licenses Guide at www.extron.com.

The IPLProSeries control processors accept power over Ethernet (PoE) through the LAN port (see the Power over Ethernet (PoE) Attention statement on page15). Both an external power supply and PoE can be connected to the control processor simultaneously. The IPL uses PoE when it is available but can switch seamlessly to the external power supply if the PoE connection is dropped.

Cabling:

• For 10Base-T (10 Mbps) networks, use a CAT 3 or better cable.

• For 100Base-T (max. 155 Mbps) or 1000Base-T networks, use a CAT 5 or better cable.

You must configure this port before using it. Configure the settings via Global Configurator. See Software-Based Configuration and Control starting on page24 of this guide for basic information on configuration.

Activity LED (connector and front panel) — This yellow LED blinks to indicate network

activity.

Link LED (connector and front panel) — This green LED lights to indicate a good

network connection.

1000 LED (front panel) — This green LED lights when the unit is connected to a gigabit

network connection.

TCP/IP

Network

Ethernet

Insert Twisted

Pair Wires

RJ-45 Connector

Pins:

12345678

Activity LED

LAN / PoE

Rear Panel Front Panel

Link LED

Touchlink Pro

Touchpanel

Default protocol:

• IPL IP address: 192.168.254.250

• Gateway IP address: 0.0.0.0

• Subnet mask: 255.255.255.0

• DNS address: 127.0.0.1

• DHCP: off

• Link speed and duplex level: autodetected

• Data rates: 10/100/1000Base-T

Extron Devices

(Switchers, Scalers)

LAN/PoE (Ethernet)

NOTE: DHCP is off by default.

Power over Ethernet (PoE):

If PoE is available, the IPL uses PoE. If PoE is dropped (disconnects), the IPL switches seamlessly to the external 12 VDC power supply, if it is installed.

Default login credentials:

• Username: admin

• Password: extron

Figure 10. LAN Connector and LEDs

1000

LINK

ACT

1000 Mbps Connection

Network is active.

Data is being sent/r

MAC address — This is the unique user hardware ID number

(Media Access Control [MAC] address) of the unit (for example, 00-05-A6-05-1C-A0). You may need this address during configuration.

Addres

MAC: 00-05-A6-XX-XX-XX

IPL Pro Series • Hardware Features and Installation 17

Page 26

Unidirectional Control and Communication Connections

Input (contact closure input) ports (see figure 7, on page 13) — To allow the IPL

to monitor devices to trigger events, connect a switch, sensor, or similar item to one of these ports. Wire the ports as shown below.

Rear Panel Front Panel

INPUT

3421G

7865G

Heat

Shrink

Over

Shield

Wires

G 4 3 2 1

Each port senses external switch or contact closure by using a 1k ohm pull-up resistor in a TTL (5VDC) circ uit.

Use these ports to monitor or trigger events and functions (toggle relays, issue commands, send e-mail), once congured.

Switch,

Sensor

Figure 11. Wiring the Contact Input Ports

A 1k ohm pull-up resistor in a TTL (5VDC) circuit senses external switch or contact closure. After these ports have been configured, when the circuit between a signal pin and a ground pin is closed, each port can trigger events (such as toggling relays, issuing commands, or sending an e-mail).

• When an external switch closes (shorts to ground, logic low), the port is on and the

front panel LED is on.

• When the external switch opens (logic high), the port is off. The front panel LED is

off.

• Example application: connecting a two-position switch

Input (Contact closure input)

Ground

Wire Nut

Device 4

Device 3

Device 2

Device 1

Share the same ground among contact input connections.

(Switches, sensors,

relays, or similar

items)

INPUT

Input LEDs

Light when the corresponding ports are active (tied to ground, logic low).

+5.0 V

1k ohms

Two-position

Switch

SW 2

Contact

CTL

SW 1

Voltage

Protection

Input

GND

Figure 12. Contact Input Application: Two-position Switch With Pull-up

Two-position switch is open: logic high, front panel LED is off. Two-position switch is closed: logic low, front panel LED is lit.

IPL Pro Series • Hardware Features and Installation 18

Page 27

Relay ports — Relay ports provide control for power, screen or projector lifts, window

coverings, and similar items, when trigger events occur.

Rear Panel Front Panel

RELAYS

1 2 3 4

5 6 7 8

• Connect devices for relay control.

• Do not exceed a total of 24V at 1A for each port.

Relays

RELAYS

Relay LEDs

Light when the corresponding relays are activated (tied to

GND, closed).

To Room Control

Equipment

Open

Normally

Common

All relays are normally open.

Figure 13. Cabling Relay Ports

These relay contacts may be used to control any equipment as long as the contact specifications of a total of 24V at 1A are not exceeded for each port. These relays are normally open by default.

When activated, the open contacts close. They can be set up to operate in one of two ways:

• Latching (brief or indefinite period contact) (press to close, press to open), or

• Pulsed (timed cycle) (press to close, timeout to open, with automatic repeat).

In pulse mode the default timeout period (hold time) is ½ second (500 ms). Use Global Configurator to change the length of the timeout period.

NOTE: The pulse function is absolute: it always sets the relay state to closed, times

out (briefly), then opens the contact. It overrides the previously selected setting (on state, off state, or toggle).

IPL Pro Series • Hardware Features and Installation 19

Page 28

IR/serial output ports (see figure 7, on page 13) — An IPLProSeries controller

Two Single IR Emitters

a Source Device

with these ports can use infrared signals or unidirectional RS-232 serial signals to control various devices (up to four per port for IR) via these ports. Set output signal type (IR or serial) during configuration. The figure below shows wiring examples.

Rear Panel Front Panel

IR/Serial Ports

Output options:

• IR (30 kHz to 300 kHz, with or without carrier signals)

IR/SERIAL

GSGS

• Unidirectional RS-232

IR/SERIAL

To a Projector,

Panel Display,

or the Wired

IR Remote or

RS-232 Port of

Light when signals are transmitted on the corresponding IR/serial port.

To the IR Receiver of a

Projector, Display, or

Source Device

IR or RS-232

Output

Ground

3/16"

(5 mm)

max.

Unidirectional

Ground

IR Output

(-)

(+)

(-)

(+)

Figure 14. Wiring the IR/Serial Ports

Serial control — Connect one of these ports to the serial control receive (Rx) and

ground pins of the device to be controlled. These ports have the same serial protocol options (see page 16) as the COM ports.

IR control — Connect one of these ports directly to the wired IR port of another device. Or insert the wires from up to four IR Emitters into an IR port and place the heads of the emitters over or next to the IR signal pickup windows of the devices. For wiring, see the following diagrams or the IREmitter Installation Guide (available on www.extron.com).

NOTE: Each emitter must be within 100 feet of the IPL for best IR control results.

Installing One Single Emitter Installing One Dual Emitter

IR/S LEDs

Ground (−)

IR Signal (+)

One Single IR Emitter

Ground (−)

IR Signal (+)

Dual IR Emitter

Installing Two Single Emitters

When installing only single emitters, tie them in series as shown below.

Ground (−)

IR Signal (+)

(−)

(+)

(−)

(+)

Two Single IR Emitters

IPL Pro Series • Hardware Features and Installation 20

Page 29

Resetting the Unit

LED

Reset

Button

There are four reset modes that are available by pressing the Reset button on the front panel. The Reset button is recessed, so use a pointed stylus, ballpoint pen, or Extron Tweeker to access it. See the reset modes table below and on the next page for a summary of the modes.

ATTENTION:

NOTE: If you hold down the Reset button continuously, the LED blinks every

• Review the reset modes carefully. Using the wrong reset mode

may result in unintended loss of flash memory programming,

Power

port reassignment, or a unit reboot.

• Analysez minutieusement les différents modes de

réinitialisation. Appliquer le mauvais mode de réinitialisation peut causer une perte inattendue de la programmation de la mémoire flash, une reconfiguration des ports ou une réinitialisation de l’unité.

3seconds, and the unit enters a different mode, from the Reset all IP Settings mode through the Reset to Factory Defaults mode. For Reset to Factory Defaults mode the LED blinks three times, the third blink indicating the last mode. The modes are separate functions, not a continuation from one mode to the next.

Use This Mode to...

Mode

Temporarily boot up the unit with factoryinstalled firmware for a single power cycle in the event that a firmware update has failed or if incompatibility

Use Factory Firmware

issues arise with userloaded firmware

IPL Pro Series Control Processor Reset Mode Summary

Activation Result

To start the Use Factory Firmware reset mode and replace firmware:

1. On the control processor, hold down the recessed Reset

button while applying power to the unit. Keep holding the button down until the Power LED blinks twice, then release the button. The control processor enters factory firmware mode, and the LED blinks quickly.

2. Upload new firmware to the unit as desired (see Updating

the Firmware on page34 for details).

NOTE: Do not continue to operate the IPLPro control

processor using the factory firmware version. If you want to use the factory default firmware version, you must upload that version again. See the Global Configurator Help File for firmware upload instructions.

The control processor reverts to the factory default firmware. Event scripting

does not start if the unit is powered on in this mode. All user files and settings such as drivers, adjustments, and IP settings are maintained.

NOTE: To return the unit to the firmware

version that was running prior to the reset, cycle power to the unit.

IPL Pro Series • Hardware Features and Installation 21

Page 30

Use This Mode to...

Mode

Recover project configuration and program files if passwords have been lost

IPL Pro Series Control Processor Reset Mode Summary

Activation Result

For devices with firmware version 1.04 and lower

To start the Project Recovery reset mode and recover a project:

1. On the PC, open Global Configurator.

2. Click the Tools menu and select Project Recovery. The

Recovery Mode dialog box opens.

3. Enter the IP address or host name of the target device for

which you want to perform project recovery.

4. Click Recover. The software allows indefinite time to

establish a connection (until a connection is made or the user clicks Cancel).

5. On the control processor, hold down the recessed Reset

button while applying power to the unit. Hold the button down until the Power LED blinks twice, then release the button. The control processor enters project recovery mode for 20seconds, during which time the Power LED blinks quickly. GC automatically connects to the control processor, then opens and retrieves the project from the unit.

6. Cycle power to the control processor to exit project recovery

mode.

7. Perform the Reset to Factory Defaults reset on the control

processor.

8. Open Toolbelt, start device discovery, select the desired

control processor from the list and click Manage.

9. Click the Network Settings tab and set the IP address of

the control processor.

10. Click the User Management tab and change the password

of the control processor.

11. Close Toolbelt.

12. In GC, add the new password to the recovered project.

13. Save the project.

14. Upload the project from GC to the control processor.

Project Recovery mode stops regular operation and allows a connection to be made to the unit via GC software without requiring password entry so that project files can be retrieved and saved.

• During product recovery mode, events are

stopped, and so is communication with AV devices.

• While the control processor is in this mode,

use the GC software to recover project files.

• If the software does not initiate project

recovery within 30 seconds after the control processor enters this mode, the control processor exits recovery mode.

• Upon exiting project recovery mode:

• The unit returns to its pre-recovery

• The Power LED returns to being

mode state and settings.

steadily lit.

Project Recovery

For devices with firmware version 1.05 and higher

To start the Project Recovery reset mode and recover a project:

1. On the PC, open Global Configurator.

2. Click the Tools menu and select Project Recovery. The

Recovery Mode dialog box opens.

3. Enter the IP address or host name of the target device for

which you want to perform project recovery.

4. Click Recover. The software allows indefinite time to

establish a connection (until a connection is made or the user clicks Cancel).

5. On the control processor, press the Reset button three

times within one second. The control processor enters project recovery mode for 30 seconds, during which time the PowerLED blinks quickly.

GC automatically connects to the control processor, then opens and retrieves the project from the unit.

6. Cycle power to the control processor to exit project recovery

mode.

7. Perform the Reset to Factory Defaults reset on the control

processor.

8. Open Toolbelt, start device discovery, select the desired

control processor from the list and click Manage.

9. Click the Network Settings tab and set the IP address of

the control processor.

10. Click the User Management tab and change the password

of the control processor.

11. Close Toolbelt.

12. In GC, add the new password to the recovered project.

13. Save the project.

14. Upload the project from GC to the control processor.

Project Recovery mode stops regular operation and allows a connection to be made to the unit via GC software without requiring password entry so that project files can be retrieved and saved.

• During project recovery mode, events are

stopped, and so is communication with AV devices.

• While the control processor is in this mode,

use the GC software to recover project files.

• If the software does not initiate project

recovery within 30 seconds after the control processor enters this mode, the control processor exits recovery mode.

• Upon exiting project recovery mode:

• The unit returns to its pre-recovery

mode state and settings.

• The Power LED returns to being

steadily lit.

IPL Pro Series • Hardware Features and Installation 22

Page 31

Use This Mode to...

Mode

Toggle stop/ start program

Run/Stop Program

IPL Pro Series Control Processor Reset Mode Summary

Activation Result

To stop or start a program:

1. Hold down the Reset button for about 3 seconds, until the

Power LED blinks once.

2. Release and press the Reset button momentarily (for

<1second) within 1second*. * Nothing happens if the momentary press does not occur

within 1second.

NOTE: This reset mode is supported on firmware version 2.00.0002-b004 and higher.

• The LED blinks 2 times if the program is

starting.

• The LED blinks 3 times if the program is

stopping.

Enable or disable the DHCP client

To enable or disable the DHCP client:

1. Press the Reset button five times (consecutively).

2. Release the button. Do not press the button within 3seconds

following the fifth press.

NOTES:

• DHCP toggle mode is supported on firmware version 3.0 or higher.

• By default DHCP is off and the unit uses a static IP address.

Toggle DHCP Client

Reset IP settings and port maps to factory defaults without affecting userloaded files

Reset All IP Settings

Start over with configuration and uploading

Reset to Factory Defaults

• When you disable DHCP, the unit reverts to using the previously-set static IP address.

To reset all IP settings:

1. Hold down the Reset button for about 6seconds until

the Power LED blinks twice (once at 3 seconds, again at 6seconds).

2. Release and press the Reset button momentarily (for

<1second) within 1second*. * Nothing happens if the momentary press does not occur

within 1second.

To reset the unit to all factory default settings:

1. Hold down the Reset button for about 9seconds until the

Power LED blinks three times (once at 3 seconds, again at 6seconds, again at 9 seconds).

2. Release and press the Reset button momentarily (for

<1second) within 1second*. * Nothing happens if the momentary press does not occur

within 1second.

• The Reset LED blinks 6 times if the DHCP

client is enabled.

• The Reset LED blinks 3 times if the DHCP

client is disabled.

Reset All IP Settings mode:

• Sets the IP address back to factory default

(192.168.254.250)

• Sets the subnet back to factory default

(255.255.255.0)

• Sets the default gateway address to the

factory default (0.0.0.0)

• Sets domain and host names to factory

default

• Sets port mapping back to factory default

• Turns DHCP off

• Turns events (user-created schedules,

macros) off

• Stops any running program.

Reset to Factory Defaults mode performs a complete reset to factory defaults (except the firmware).

• Does everything Reset All IP Settings mode

does

• Removes (clears) all user-loaded files and

configurations from the control processor:

• Clears driver-port associations (IR,

serial, Ethernet) and port configurations

• Removes button/touchpanel

configurations

• Removes schedules, settings, macros

NOTE: After performing a Reset All IP Settings or Reset to Factory Defaults reset, set

the IP address again (by using Toolbelt) for use on your network.

IPL Pro Series • Hardware Features and Installation 23

Page 32

Software-Based Configuration and Control

This section of the guide is divided into the following topics:

• Configuration and Control: an Overview

• Basic Setup Steps: a Guide to this Section and Other Resources

• Downloading the Software and Getting Started

• Troubleshooting

Configuration and Control: an Overview

An IPL must be configured before use in order to recognize and accept commands and pass them on to the controlled devices. It can be conﬁgured and controlled via a host computer connected to the same network as the control processor. See LAN/PoE (IP)

connectors and LEDs starting on page17 for details about LAN port and cabling to

connect the control processor to the network.

• Configure the control processor by using the Global Configurator software

(GCProfessional or GC Plus), or program it using Global Scripter. See the Extron

website for full system hardware and software requirements for GC.

• The default web pages embedded within the control processor provide a means to view

general hardware information, network settings, and, if configured, project information. The embedded web pages can also be used to update the IPL firmware. You cannot configure the control processor via the embedded web pages.

IPL Pro Series • Software-based Configuration and Control 24

Page 33

Basic Setup Steps: a Guide to this Section and Other Resources

NOTE: GC projects can be created offline and uploaded to the hardware at a later date.

Follow the steps in Setup Checklist: How to Proceed With Installation starting on page7. The overall process for setting up a control processor using GC is as follows:

Within Global Conﬁgurator (GC Professional or GC Plus mode):

Create a new GC Professional or GC Plus project

Conﬁgure the IP settings of the control processor and the

TouchLink Pro touchpanels.

If desired or required, install a new

security certicate (via Toolbelt).

and add the control processor to it.

Will

TouchLink Pro or

No Yes

third party touchpanels or

other user interfaces

be used?

Create GUI layouts for the touchpanels or other interfaces:

1. Start GUI Designer.

2. Create GUI layout designs for each TouchLink Pro, third party touchpanel (with a TouchLink Interface), or a computer or mobile device (with LinkLicense).

3. Save and build the GUI layout le.

Or...

Download existing GUI layouts from identical touchpanels.

See Network

Communication Setup

on page10.

Congure ports on the

control processor.

Create monitors, schedules, timers,

macros, and local variables.

Add touchpanels or other interfaces

(if used) to the project.

Import GUI layouts and congure the

touchpanels or other interfaces.

Save the project.

Build and upload the conguration to

the control processor.

Test the system, make adjustments,

nalize conguration.

Figure 15. Overall Configuration Steps

IPL Pro Series • Software-based Configuration and Control 25

Page 34

Downloading the Software and Getting Started

GC software updates and a large variety of device drivers can be downloaded from the Download page on the Extron website (http://www.extron.com/download/index.aspx). When you locate the desired software or driver package, follow the on-screen directions to download and install it.

NOTE: New RS-232 and Ethernet drivers are required. You must use serial and

Ethernet drivers developed specifically for the IPLinkPro platform. With the exception of IR device drivers, drivers used for the previous generation IPLink (non-Pro) control processors are not compatible.

Locating Software, Firmware, and Driver Files on the Extron Website

There are three main ways to ﬁnd software, ﬁrmware, and device drivers within

www.extron.com:

• Via links from the web page for the specific product

• Via the Download Center page (click on the Download tab at the top of any page

within the Extron website.)

• Via links from search results

NOTE: For some software you have the option to click the Download Now button to

begin downloading the software file. For other software there is a link for contacting an Extron support representative who can provide you access to the latest version.

To obtain Extron control product software, you must have an Extron Insider account and contact an Extron support representative. Extron provides training to our customers on how to use the software. For Global Conﬁgurator Professional, you must ﬁrst attend Extron training, pass a proﬁciency test, and achieve Extron Control Professional Certiﬁcation before being able to access all the features of that program.

Via links from the web page for the specific product

1. Navigate to the web page for the speciﬁc product model by performing one of the

following:

• Typing the model name into the search field in the upper right of any Extron web

page and clicking the magnifying glass icon or

• Selecting the model name from the Product Shortcuts drop-down list in the

upper left of the Extron home page or Products page.

2. Click the Downloads tab in the middle of the product page. A list of available software,

ﬁrmware, and documents for that model appears on screen.

3. Click on the name of the desired software or ﬁrmware to start downloading the ﬁle, or

click on the link for device drivers to navigate to a page from which you can select either a driver package or speciﬁc drivers for individual devices.

IPL Pro Series • Software-based Configuration and Control 26

Page 35

Via the Download Center page

1. Click on the Download tab at the top of any page within the Extron website to access

the Download page.

2. Click on the link for the desired software product category (such as Global Conﬁgurator

Professional, ﬁrmware, or control system device drivers) in the center of the screen. A page opens that allows you to make more speciﬁc selections from within that category.

3. For software, click on the link for the speciﬁc software that you need. A software

product page opens that provides a description of the software package, a list of system requirements, a list of features, and access to the release notes, in addition to a download link.

For drivers:

a. Click on the Control System Drivers button. b. Select the name of the control processor from the drop-down list. c. Click the link directly below the search ﬁelds to download the current “Pro Series

driver package” of all available drivers supported by the control processor; or search for, locate, and select the device or devices for which you need a driver ﬁle.

d. To download a single driver rather than the package, click on the appropriate link in

the row for the product you want to control to download the driver or to download the “communication sheet.” The communication sheet provides details that may be helpful for working with the product and its control driver.

4. For some software you can click the Download or Download Now button to begin

downloading the software ﬁle. For other software, such as Global Conﬁgurator in GCProfessional mode, there is a link for contacting an Extron support representative who can provide you access to the latest version.

For drivers, navigate through the alphabetically arranged list to select and download a driver for a specific device.

Via links from search results

1. Type the speciﬁc name of the software package (such as Global Conﬁgurator or

GUIDesigner) into the Search ﬁeld in the upper right of the Extron web page and click the magnifying glass icon. A search results page appears.

2. Click on the name of the software package. A software product page opens that

provides a description of the software package, a list of system requirements, a list of features, and access to the release notes, in addition to a download link.

3. For some software you can click the Download or Download Now button to begin

downloading the software ﬁle. For other software there may be a link for contacting an Extron support representative who can provide you access to the latest version.

IPL Pro Series • Software-based Configuration and Control 27

Page 36

Obtaining Control Drivers

Extron provides an extensive selection of device drivers available on the Extron website. Ethernet, serial, and infrared (IR) device drivers (for controlling projectors, displays, DVD players, document cameras, and so forth) are available as individual device driver ﬁles. Prior to conﬁguration, download driver ﬁles for products to be used in the installation.

NOTE: For serial or Ethernet devices, IPLProSeries control processors require

IPLinkPro drivers. They do not support serial or Ethernet drivers that were created for IPLink (non-Pro) products. However, existing Extron IR driver files are supported.

If the system requires a driver that is not already available, you have additional options:

• Request a new serial (RS-232) or Ethernet driver from Extron.

• Create your own custom IR driver using Extron IRLearner Pro software. Following the

directions in the IRLearnerPro Help File, use the remote control of an AV device and the IR receiver port on the front panel of an IPLProIRS8 to capture commands and create a device-specific driver.

Things to Do After Installing GC and Before Starting a Project

• Read the Global Configurator Help File, included with the software, for details and step-

by-step procedures on how to start a GCProfessional or GCPlus project and perform basic setup tasks for a control processor. The help file provides a wealth of information on settings and how to use the software. It includes examples of how to use the features of GC and step by step instructions for typical configuration tasks.

• Obtain network addresses and related information from your network administrator.

• Set up the IP address for the control processor. See Network Communication Setup

on page10 for an overview of how to set up the network properties of the unit. For details, see the GC help file or Toolbelt help file, which contains instructions on how to set the IP address, gateway IP address, subnet mask, mail server IP address, domain name, web port, SMTP username, and SMTP password so that the IPL is able to communicate with the network.

Using GC: Helpful Tips

Resources and notes

• The IPLPro Series Setup Guide is shipped with the unit, and it lists available resources

(software, drivers, instructions). It includes a quick reference to the front and rear panel features, and covers basic hardware installation.

• See Front Panel Features on page11 and Rear Panel Features and

Connections on page13 in the “Hardware Features and Installation” section of this

guide for features and settings for the ports you are configuring.

• If you plan to configure the IPL at the installation site, Extron recommends downloading

drivers for all the devices in the installation before you go out to the site.

• The Global Configurator project file (*.gcpro or *.gcplus) contains configuration

settings and it can be saved to a directory or folder for backup or for installation on another IPLPro control processor. Saving a configuration is recommended before you perform a firmware upgrade.

• The IPL can be set up to allow configuration access only to administrators to prevent

other users from making changes to settings, events, and controls.

• IP address, subnet mask, and gateway address are required during network setup of

the control processor.

IPL Pro Series • Software-based Configuration and Control 28

Page 37

Troubleshooting

• The unit name is any name (for example, Room680-IPLProS6 or ConfRmSystem) that

you want to use to label a specific IPL unit. The default is a combination of the product name and part of the hardware (MAC) address. This can be changed to your choice of alphanumeric characters and hyphens (-). The following rules apply:

• Spaces are not permitted within the name of a unit or at the start or the end of a

name.

• Underscores ( _ ) are not permitted.

• Valid characters are A-Z, a-z, 0-9, and - (hyphen).

• The unit does not distinguish between upper and lower case letters.

• The name cannot start with a number or a hyphen, and it cannot end with a

hyphen.

• Maximum name length is 63 characters.

Turn on the input devices (DVD players, Blu-ray players, PCs, and other sources), output devices (display screens, projectors), the IPLPro control processor, and the PC and touchpanel. Touch a conﬁgured button on the touchpanel.

If an input or output AV device cannot be remotely controlled (does not respond as expected), check the following:

Power Connections

• Ensure that all devices are plugged in.

• Make sure that each device is receiving power. The IPL front panel power LED lights if

the device is receiving power.

Data Connections

1. Check the cabling connections and make adjustments as needed. The Link LEDs on

the IPL and on the touchpanel or PC should be lit solid green if a network connection is detected. If these LEDs are not lit, either the cable is faulty or not plugged in, or the wrong type of cable is being used (see LAN/PoE (IP) connectors and LEDs on page17).

2. Try to “ping” the unit by entering ping 192.168.254.250 at the command prompt,

or use the IP or web address provided to you by your system administrator. If you get no response:

• Make sure your unit is using the appropriate subnet mask (check with your system

administrator).

• Make sure your PC and network do not have a software firewall program that might

block the IP address of the IPL unit.

3. If contact is established with the unit, but the IPL web pages cannot be accessed by

your web browser, verify (via an Internet network options or preferences menu) that your web browser is conﬁgured for direct network connection and is not set up to use a proxy server.

IPL Pro Series • Software-based Configuration and Control 29

Page 38

Device Control Connections and Conﬁguration

• Verify that ports are wired correctly and that ground (earthing) wires are connected to

the proper pins on the control processor and, if applicable, on the controlled device.

• Ensure that each IR emitter head is placed adjacent to or directly over the IR pickup

window on the controlled device.

• Verify that the appropriate drivers were used while creating the GCProfessional or

GCPlus configuration file and that the correct commands and signal types (IR, RS-232, Ethernet) are associated with the appropriate ports on the IPL and on the other devices.

• Verify that input current at any contact input port does not exceed 250mA.

If you are still experiencing problems, call the Extron S3 Sales & Technical Support

Hotline or the Extron S3 Control Systems Support Hotline (1.800.633.9877).

IPL Pro Series • Software-based Configuration and Control 30

Page 39

Reference Information

This section of the guide includes the following reference items:

• Network Port Requirements and Licensed Third-Party Software

• File Types: a Key to Extron-specific File Names

• Secure Sockets Layer (SSL) Certificates

To read product speciﬁcations, visit the IPLProSeries product pages at www.extron.com.

Network Port Requirements and Licensed Third-Party Software

Network administrators may ﬁnd it useful to know which ports, protocols, and services are used by the IP Link Pro control processors, TouchLink Pro Touchpanels, Global Conﬁgurator Plus and Professional software, Toolbelt, and Extron Control (for IPLinkPro control systems). A list of protocols used for inbound and outbound communication for each type of device or software is available in the Pro Series Control Product Network Ports and Licenses Guide, part 68-2961-01, available at

www.extron.com.

The control processors use various licensed third-party software packages during operation. To view details about third-party packages and associated licensing, click the License

Information button in the internal web pages of the control processor. A License Information window opens. To view a copy of a listed package license, in the License Information window, click the link in the License column for the relevant package. This

opens a copy of the package license in a separate window. A list of licenses is also available in the Pro Series Control Product Network Ports and Licenses Guide at www.extron.com.

File Types: a Key to Extron-specific File Names

A basic understanding of the types of ﬁles used by the control processor is helpful in order to decide what (if anything) to do with them.

• *.eff — This is an Extron firmware update file. See the Firmware Updates section

starting on page33 for details on firmware updates.

• *.eir — These are IR driver files containing infrared commands. There is a separate

.eir file for each device the IPL controls via infrared communication. This is also the type of file created during IR learning. Via Global Configurator, these files can be imported and associated with one of the IR ports on a control processor.

• *.ell — This is a LinkLicense file. It appears in systems that use a LinkLicense for

using a third-party device as a control interface instead of an Extron TouchLink Pro touchpanel.

• *.gcplus — This is a Global Configurator Plus configuration file.

• *.gcpro — This is a Global Configurator Professional configuration file.

• *.gdl — This is a GUI Designer layout created for TouchLinkPro a touchpanel or

third-party touch interface.

• *.glta — This is a GUI layout template.

• *.gs — This is a Global Scripter project file.

IPL Pro Series • Reference Information 31

Page 40

Secure Sockets Layer (SSL) Certificates

Extron control processors ship with factory-installed SSL certiﬁcates created by Extron. If you want or are required to use a different SSL certiﬁcate at your installation site, then you can use system utilities in the Toolbelt software to change the SSL certiﬁcate at any time. The Toolbelt Help File provides instructions on how to apply an SSL certiﬁcate to a control processor.

NOTES:

• You must run Toolbelt as an administrator.

• Some certificates require a passphrase that is created when the certificate is

created. If a passphrase is required, you must enter that passphrase before uploading and applying the certificate.

IP Link Pro control processors support standard OpenSSL certiﬁcate encodings such as .pem (Privacy-enhanced Electronic Mail) and .der ﬁle types. PEM ﬁle types are ASCII encoded and are the required format for uploading to the control processor. DER (Distinguished Encoding Rules) ﬁle types are binary encoded and can typically have several ﬁle extension variations, such as .crt and .cer. There are many standard tools that can convert from DER to PEM ﬁle encodings if needed.

NOTE: A DER format file must be converted to PEM encoding before uploading it to the

control processor.

To properly create the certiﬁcate for uploading to Extron control processors, ensure that the certiﬁcate ﬁle meets the following requirements:

• contains X.509 certificate information

• contains public and private keys

• uses PEM encoding

NOTE: ITU-T standard X.509 covers aspects of public key encryption, digital

cryptography, certificates, and validation.

Contact your IT administrator for more information on what tools and policies are required to obtain or create the SSL certiﬁcate and, if necessary, the corresponding passphrase.

IPL Pro Series • Reference Information 32

Page 41

Firmware Updates

If the need arises, you can replace the IPL ﬁrmware. This section covers the following ﬁrmware-related topics:

• Determining the Firmware Version

• Updating the Firmware

Determining the Firmware Version

There are several ways to check which ﬁrmware version the control processor is using:

• View the device information in Toolbelt.

• View the general status information section of the IPL embedded web pages.

• View the GlobalViewer (GV) web pages (if the control processor has already been

configured and the GV web pages have been generated, built, and uploaded to the control processor).

Before using any of those methods, connect the control processor and the PC to the same network. For details see the Hardware Features and Installation section starting on page7, the Software-Based Conﬁguration and Control section starting on page24, and the IPLPro Series Setup Guide.

Using Global Conﬁgurator and Toolbelt

1. Start Global Configurator in either GCProfessional or GCPlus mode and open the

Toolbelt link, or open the Toolbelt software directly.

2. Either add the desired control processor manually or start device discovery and select

the desired processor from the list of discovered devices.

3. Click Manage in the row for the desired control processor and view the device

information that appears in that section.

Using a Browser

The control processor comes with a set of factory default embedded web pages. Also, after conﬁguration, the GlobalViewer (GV) application could be installed in the unit, providing a different set of web pages. See the Global Conﬁgurator Help ﬁle for information on how to use that software and the resulting web pages. Either type of web page (factory default or GV) can be used to ﬁnd the ﬁrmware version and part number of the unit.

1. Start a browser program.

2. Enter the IP address of the control processor into the address ﬁeld of the browser and

log on to the internal web page or to the optional GlobalViewer web page stored in the control processor (see the Global Conﬁgurator Help File for details).

3. Look for the general device or status information section.

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Updating the Firmware

Firmware upgrade tools require the PC and the control processor to both be connected to an Ethernet network. The instructions for each method of updating the IPL ﬁrmware assume you have installed the appropriate software on your PC ﬁrst.

NOTES:

• You should save the existing configuration to a file (see the Global Conﬁgurator

Help ﬁle for instructions) before replacing the firmware. If the file is saved, the

configuration can be restored to the IPL later using GC.

• Check the Extron website for firmware-related documents, instructions, patch files,

and new firmware files before loading new firmware into the control processor. We recommend that you read the firmware release notes (available from

www.extron.com) before beginning the firmware update.

Locating and Downloading the Firmware

1. Visit the Extron website to ﬁnd the latest ﬁrmware ﬁle for the control processor. The

easiest way to locate ﬁles is through the Downloads tab on the web page for the speciﬁc model.

2. Download the executable installer ﬁle (*.exe) from the website and run the installer

program. The program automatically stores the ﬁrmware ﬁle on the PC in C:\Program Files\Extron\Firmware within a folder speciﬁc to that version.

3. Write down the ﬁrmware ﬁlename and location for later use. The ﬁlename ends in .eff

such as 49-247-50-x.xx.xxxx-yyyy.eff where x.xx.xxxx is the version number.

NOTE: The firmware update file must have a filename extension of .eff. If the file

Installing Firmware

Firmware can be replaced by using one of the following:

• Global Configurator (using the link to Toolbelt)

• Toolbelt

• The firmware uploader feature in the default embedded web page

These methods allow you to browse to ﬁnd and select the appropriate .eff ﬁle on your PC and then click an Upload button to initiate the ﬁrmware upload to the control processor.

NOTE: Toolbelt allows you to update multiple devices with the same firmware version

simultaneously.

Allow at least a couple minutes for the ﬁrmware to ﬁnish uploading. At the end of the upload process, the unit partially reboots and loses its connection to the PC. Therefore, to continue using the web page or Toolbelt you need to refresh the web page or reconnect via Toolbelt after the ﬁrmware update.

does not have that extension, it does not work properly.

IPL Pro Series • Firmware Updates 34

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Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:

Extron Electronics 1230 South Lewis Street Anaheim, CA 92805 U.S.A.

Europe and Africa:

Extron Europe Hanzeboulevard 10 3825 PH Amersfoort The Netherlands

Asia:

Extron Asia Pte Ltd 135 Joo Seng Road, #04-01 PM Industrial Bldg. Singapore 368363 Singapore

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modiﬁcations were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This will begin the repair process.

Japan:

Extron Electronics, Japan Kyodo Building, 16 Ichibancho Chiyoda-ku, Tokyo 102-0082 Japan

China:

Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China

Middle East:

Extron Middle East Dubai Airport Free Zone F13, PO Box 293666 United Arab Emirates, Dubai

USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040

Asia: 65.6383.4400 Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or ﬁtness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.