Extron electronics IPCP Pro Series User Manual

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IPCP Pro Series

IP Link Pro Control Processors

User Guide

IP Link Pro® Products

68-2438-01 Rev. G

08 18

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Safety Instructions

Safety Instructions • English

WARNING: This symbol, ,when used on the product, is intended to alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in

der im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website, www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo.

Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.

Istruzioni di sicurezza • Italiano

AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di tensione non isolata pericolosa all’interno del contenitore del prodotto che può costituire un rischio di scosse elettriche.

ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di importanti istruzioni di funzionamento e manutenzione nella documentazione fornita con l’apparecchio.

Per informazioni su parametri di sicurezza, conformità alle normative, compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo 68-290-01, sul sito web di Extron, www.extron.com.

Instrukcje bezpieczeństwa • Polska

OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu

poinformować użytkownika o obecności izolowanego i niebezpiecznego napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie porażenia prądem elektrycznym.

UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do

ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji (obsługi) w literaturze, wyposażone w sprzęt.

Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne, zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część numer 68-290-01, na stronie internetowej Extron, www.extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии неизолированного опасного напряжения внутри корпуса продукта, которое может привести к поражению электрическим током.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций по эксплуатации и обслуживанию в руководстве, прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности, соблюдении нормативных требований, электромагнитной совместимости (ЭМП/ЭДС), возможности доступа и других вопросах см. руководство по безопасности и соблюдению нормативных требований Extron на сайте Extron: ,

www.extron.com, номер по каталогу - 68-290-01.

安全说明 • 简体中文

警告：产品上的这个标志意在警告用户该产品机壳内有暴露的危险电压，

有触电危险。

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec le matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site Extron, www.extron.com.

注意：产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使用的特性等相关内容，敬请访问 Extron 网站 , www.extron.com，参见

Extron 安全规范指南，产品编号 68-290-01。

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安全記事 • 繁體中文

警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

注意若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有

重要的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規遵守手冊》，準則編號 68-290-01。

安全上のご注意 • 日本語

警告: この記号が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意:この記号が製品上に表示されている場合は、本機の取扱説明書に

記載されている重要な操作と保守( 整備)の指示についてユーザーの注意を喚起するものです。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目については、エクストロンのウェブサイト www.extron.com より『 Extron Safety and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。

안전 지침 • 한국어

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을 경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수 안내서, 68-290-01 조항을 참조하십시오.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks

(®)

, registered service marks

(SM)

, and trademarks

(™)

are the property of RGB Systems, Inc. or Extron Electronics

(see the current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks

(®)

Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, GlobalConﬁgurator, GlobalScripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, XTPSystems, and ZipClip

Registered Service Mark

(SM)

: S3 Service Support Solutions

Trademarks

(™)

AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS (ClassD Ripple Suppression), Codec Connect, DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), DriverConﬁgurator, DSPConﬁgurator, DSVP (Digital Sync Validation Processing), eLink, Entwine, EQIP, Everl ast, FastBite, FOX, FOXBOX, IPIntercom HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, ShareLink, SIS, SimpleInstructionSet, Skew-Free, SpeedNav, Triple-Action Switching, True4K, Vector 4K, WebShare, XTRA, and ZipCaddy

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FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

NOTE: For more information on safety guidelines, regulatory compliances,

Battery Notice

This product contains a battery. Do not open the unit to replace the battery. If the battery needs replacing, return the entire unit to Extron (for the correct address, see the Extron Warranty section on the last page of this guide).

CAUTION: Risk of explosion. Do not replace the battery with an incorrect type. Dispose

ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de pile.

EMI/EMF compatibility, accessibility, and related topics, see the “Extron Safety and

Regulatory Compliance Guide” on the Extron website.

of used batteries according to the instructions.

Débarrassez-vous des piles usagées selon le mode d’emploi.

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Conventions Used in this Guide

Notiﬁcations

The following notiﬁcations are used in this guide:

CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessure mineure.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C [01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

NOTE: For commands and examples of computer or device responses mentioned

in this guide, the character “0” is used for the number zero and “O” is the capital letter “o.”

Computer responses and directory paths that do not have variables are written in the font shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32 C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and ﬁeld names are written in the font shown here:

From the File menu, select New. Click the OK button.

Specifications Availability

Product speciﬁcations are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

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Contents Contents

Introduction ...................................................1

Before You Begin ................................................ 1

What This Guide Covers ................................. 1

Conventions Used in This Guide ..................... 1

Important Information You Need Before

Installation ..................................................... 2

About the IPCPProSeries .................................. 2

Features ......................................................... 3

Feature Summary Table .................................. 4

Application Diagrams .......................................... 5

Device Control .................................................... 7

About Global Conﬁgurator (with

GCProfessional and GCPlus Modes) ............... 8

About Global Scripter ......................................... 8

PC System Requirements ................................... 8

Hardware Features and Installation ...........9

Setup Checklist: How to Proceed With

Installation ......................................................... 9

Get Ready ...................................................... 9

Mount and Cable All Devices ........................ 10

Set Up the Control Processor and

Touchpanels for Network Communication .... 10

Conﬁgure or Program the Control Processor

and Touchpanels ......................................... 11

Test and Troubleshoot................................... 12

Network Communication Setup ........................ 12

Front Panel Features ......................................... 13

IR Learning Receiver ..................................... 14

Reset Features ............................................. 15

Mounting the IPCPProSeries .......................... 15

Mounting Options ......................................... 15

UL Rack Mounting Guidelines ....................... 15

Rear Panel Features of DIN Rail Models ........ 16

Mounting an IPCP DIN Rail Unit to a DIN Rail . 16

Ports, Addressing, and Connections ................. 18

Rear Panels — Rack Mount Models

Without AV LAN ........................................... 18

Rear Panels — Rack Mount Models

With AV LAN ................................................ 19

Front Panels — DIN Rail Models ................... 20

Power Connections ...................................... 21

Bidirectional Control and Communication

Connections and Features ........................... 23

Unidirectional Control and Communication

Connections ................................................ 28

Additional Control Ports ................................ 30

Resetting the Unit ............................................. 44

Software-Based

Conﬁguration and Control .........................47

Conﬁguration and Control: an Overview ............ 47

Basic Setup Steps: a Guide to this Section

and Other Resources ...................................... 48

Downloading the Software and Getting Started .. 49

Locating Software, Firmware, and

Driver Files on the Extron Website ................ 49

Obtaining Control Drivers .............................. 50

Things to Do After Installing GC and

Before Starting a Project .............................. 51

Using GC: Helpful Tips ................................. 51

Troubleshooting ................................................ 52

Power Connections ...................................... 52

Data Connections ......................................... 52

Device Control Connections and

Conﬁguration ............................................... 53

eBUS Connections and Conﬁguration ........... 53

Reference Information ...............................54

Network Port Requirements and Licensed

Third-Party Software ........................................ 54

File Types: a Key to Extron-speciﬁc File Names .. 54

Secure Sockets Layer (SSL) Certiﬁcates ........... 55

Unmounting a DIN Rail Unit .............................. 56

Firmware Updates .......................................57

Determining the Firmware Version ..................... 57

Using Global Conﬁgurator and Toolbelt ......... 57

Using a Browser ........................................... 57

Updating the Firmware ..................................... 58

Locating and Downloading the Firmware ...... 58

Installing Firmware ........................................ 58

IPCP Pro Series • Contents vii

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IPCP Pro Series • Contents viii

Page 9

Introduction

This section covers the following basic information you should know about this guide and the product before installation:

• Before You Begin

• About the IPCPProSeries

• Application Diagrams

• Device Control

• About Global Configurator (with GCProfessional and GC Plus Modes)

• About Global Scripter

• PC System Requirements

Before You Begin

What This Guide Covers

This user guide provides instructions for an experienced installer to install an Extron IPCPProSeries IP Link Pro Control Processor. This guide provides detailed information and recommends best practices for cabling the control processor. It provides a brief overview of the conﬁguration process, and reference information.

Conﬁgure the control processor using Extron Global Conﬁgurator software running in GlobalConﬁgurator Professional (GCProfessional) or Global Conﬁgurator Plus (GCPlus) mode, or program it using Global Scripter. This guide does not contain instructions on detailed software-related setup steps or details of conﬁguration within the software: those are covered in the Global Conﬁgurator Help File, the Global Scripter Help File, and help ﬁles for related programs. The software help ﬁles describe how to use each program to download drivers, add AV devices to a conﬁguration, conﬁgure basic functions, and set up schedules, macros, e-mail alerts, touchpanel button conﬁgurations, and the like.

Conventions Used in This Guide

• Throughout this guide the IPCPProSeries products are also referred to as the “IPCP,”

“IPCPPro,” or “control processor.”

• Global Configurator software is referred to as “GC,” which can be run in Global

Configurator Professional mode (“GCProfessional”) or Global Configurator Plus mode (“GCPlus”).

• Global Scripter is sometimes referred to as “GS”.

• The GlobalViewer Enterprise application is sometimes referred to as “GVE.”

• Unless otherwise noted, in images of software or web pages, circled numbers

correspond to the like-numbered procedural steps.

IPCP Pro Series • Introduction 1

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Important Information You Need Before Installation

The order and types of setup tasks for the IPCPPro Series control processors and TouchLinkPro touchpanels are important. Pay close attention to them. Follow the setup checklist in the Hardware Features and Installation section starting on page9.

About the IPCPProSeries

The IPCPProSeries Control Processors integrate Ethernet connection into AV systems to allow users to remotely control, monitor, and troubleshoot AV equipment, including display devices, switchers, source devices, and various other items such as lights, a projector lift, or a screen motor. They can be used in a distributed control system environment or as stand-alone control processors. Some models (such as the IPCP Pro 550) also have the ability to power devices that accept 12VDC.

Figure 1. IPCPPro250 (Left), IPCPPro350 (Center), IPCPPro550 (Right)

IPCP Pro Control Processors with AV LAN provide a secure network dedicated for the connection and isolation of AV devices.

Figure 2. Models with Dedicated AV LAN Ports:

IPCPPro355DR (Left), IPCPPro555 (Right)

An IPCPProSeries control processor is the centerpiece of a control system that features Extron TouchLinkPro Touchpanels, or Extron eBUS button panels connected to the eBUS port on the control processor. The IPCP supports multiple TouchLinkPro touchpanels over a standard Ethernet network. The touchpanels provide a convenient interface for controlling the IPCP, which, in turn, controls the other system components. Another option is to use a third-party device such as a touchpanel or tablet in conjunction with Extron LinkLicense.

NOTE: GUI Designer software is used to design the user interface layout of any Extron

TouchLinkPro touchpanel or third-party touch interface that is used with the IPCP.

Use the Extron Toolbelt software to discover and manage the IPCPPro control processor and other Extron control products. Conﬁgure the control processor using GCProfessional or GC Plus, or program it using Global Scripter (GS). Once you have set up how you want it to work (set up IP addresses and functions, assigned drivers to ports, conﬁgured relays and digital input or output), that information is saved to a project conﬁguration ﬁle that is built and uploaded into the IPCP and to any optional TouchLinkPro touchpanels.

The IPCPProSeries integrates seamlessly with Extron GlobalViewer Enterprise software and Extron Control for Web, iOS, and Android for remote control applications.

IPCP Pro Series • Introduction 2

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Features

General features

Flexible options for device control — The IPCP offers RS-232 and infrared (IR) control, TCP/Ethernet control and monitoring, relays, and either digital I/O (digital input or digital output) or ﬂex I/O (analog input or digital input or digital output) controls.

• Any IPCPPro control processor with an IR receiver port can learn IR signals from

remote controls to communicate with sources such as DVD players. Users can create their own IR device drivers or go to the Extron website (www.extron.com) to obtain drivers.

• All models include an Extron eBUS port, which allows a variety of eBUS devices (such

as button panels) and accessories (including power and signal hubs) to be connected to a single control processor. eBUS button panels are automatically recognized by the control processor and can be added or removed at any time.

• Some models also offer contact input ports, independently switched 12VDC power

output, or a port for volume control of an Extron audio amplifier.

Several mounting options

• The DR models (IPCPPro 350DR and IPCPPro 355DR) can be mounted to a standard

35mm × 7.5mm DIN rail.

• The IPCPPro embedded control processors are embedded into a variety of other

Extron products such as matrix switchers and scalers, which can be rack mounted.

• All other models are housed in a standard 1U high enclosure which is easily rack

mounted or can be installed in or under furniture with an optional mounting kit.

Universal power system compatibility

• The IPCPPro360, IPCPPro550, and IPCPPro555 include an internal power supply

that accepts 100-240 VAC, 50-60 Hz input.

• Other models include a 12VDC external power supply that accepts 100-240 VAC,

50-60 Hz input.

• Some models offer PoE+ output on the LAN or AVLAN ports.

Network and configuration features

• Global compatibility — The IPCP uses industry standard Ethernet communication

protocols, including DHCP, DNS, HTTP, HTTPS, ICMP, NTP, SFTP, SMTP, SNMP, SSH, TCP/IP, and UDP/IP.

• Embedded web pages — The IPCP embedded web pages include online

diagnostics and monitoring of basic features.

• Network switch — The IPCPPro350, IPCPPro embedded control processors, and

IPCPPro360 include an unmanaged threeport switch that supports 10Base-T up to gigabit (1000Base-T) Ethernet communication. Connect any one of these ports to the network for communication with the IPCP. Connect the other two ports to devices such as TouchLink Pro touchpanels and network-controlled AV devices.

• Remote equipment management — The IP Link Pro connection allows you

to remotely manage, monitor, and control several Ethernet-enabled products such as projectors, cameras, video conferencing equipment, switchers, and other AV equipment. The IPCP provides support for the following:

• TCP, UDP, and HTTP connections

• Password protection using secure communication

• Up to 32 (GCProfessional) or 8 (GCPlus) Ethernet devices at a time depending on

the configuration mode

• Connection via IP address or host name

IPCP Pro Series • Introduction 3

Page 12

• Support for a separate, dedicated AV network (AV LAN) — Some models

(IPCPPro 255, AV LAN embedded models, IPCPPro 355DR, IPCPPro360, IPCPPro555) feature two network interfaces. The interface at the LAN port connects to the corporate network. The AV LAN network interface is for dedicated control of AV devices so you can separate AV traffic from your primary corporate network.

• Multi-level password protection — This allows security to be set based on user roles.

• System asset management — The configured system and control processor allow

you to control, monitor, and schedule various functions of devices in the system.

• E-mail notification — The IPCP can be set up to send e-mail notifications, such as a

notice that a projector has been disconnected or the projector lamp has been used for a designated number of hours.

Feature Summary Table

The following table provides a summary of models and major features.

Features

Ports

Model IPCPPro250 IPCPPro255 IPCPPro350 Embedded

models without AV LAN ports

Embedded models with AV LAN ports

IPCPPro350DR

IPCPPro355DR

IPCPPro360

IPCPPro550 IPCPPro555

Power

Mounting

Supply

Switched

12VDC Out

3-pole COM

5-pole COM

IR/Serial

Relay

Flex I/O

Digital I/O

eBUS

Volume

Control

LAN

AVLAN

PoE+

Rack External — 1 1 1 2 — 4 1 1 1 — — Rack External — 1 1 1 2 — 4 1 1 1 1 — Rack External — 2 1 2 4 — 4 1 — 3 — —

* * — 2 1 2 4 — 4 1 — 3 — — —

* * — 2 1 2 4 — 4 1 — 1 3

DIN

External — 2 1 2 4 — 4 1 — 1 — —

Some models have 0,

some have

PoE+ on

2 AVLAN

ports

rail

DIN

External — 2 1 2 4 — 4 1 — 1 1 —

rail

Rack Internal — 2 1 2 4 — 4 1 — 1 3 2 AVLAN

ports

Rack Internal 4 6 2 8 8 4 — 1 — 1 — — Rack Internal 4 6 2 8 8 4 — 1 — 1 1 —

*This model is embedded within another product, which provides power to the IPCP.

IR Learning

  

—



 

IPCP Pro Series • Introduction 4

Page 13

Application Diagrams

TLP Pro 1520MG

The following ﬁgures show examples of types of devices that can be connected to some of the ports on the IPCPProSeries control processors.

Microphones

Laptop

POWER

AUDIO

12V

0.7A MAX

HDMI

SIG LINK

INPUTS OVER DTP

DTP OUT

RS-232

TxRx Tx RxG

Audio

Extron DTP HDMI 230 Tx

Transmitter

INPUTS

OVER DTP

RS-232 IR

AUDIO

TxRx GTx Rx

Extron DTP HDMI 230 D Tx

Transmitter

Blu-ray Player

Extron FF 220T

Plenum 2' x 2' Flat Field Ceiling Speakers

Flat Panel Display

Audio

CONFIGURABLE

100-240V ~ -- A MAX

Component HDMI HDMI

Tuner

PUSH PUSH

POWER GUIDE MENU RES 480480p 720p1080i1080p

DIRECTV

50/60 Hz

DIRECTV HD

SELECT

Flat Panel Display

TouchLink for iPad

Wireless

Ethernet

RS-232RS-232

2 1 2

TxRx G TxRxG TxRx G TxRx G S G S G S G S G

RTSCTS

4 5 6

TxRx G TxRxG TxRx G TxRx G

RTSCTS

S G S G S G S G

5 6

Extron IPCP Pro 550

IP Link Pro Control Processor

CATx Cable up to 230' (70 m)

INPUTS

SIG LINK

HDMI

DTP IN

HDMI HDMI

IN1608 MA

OVER DTP

RS-232 IR

TxRx Tx RxG

SIG LINK

OVER DTP

RS-232 IR

TxRx TxRxG

DTP IN

TxRx TxRxG

OUTPUTS

L L1 R R

SIG LINK

HDMI

L 2

L 4

DTP OUT

AUDIO INPUTS OUTPUTS

L 5 R

+48V

MIC/LINE

L 6

+48V

Extron IN1608 MA

Scaling Presentation Switcher

AMPLIFIED OUTPUT

70V - 100W

1 2

CLASS 2 WIRING

REMOTE

LAN

VARIABLE

RESET

RS-232

L R

TxRx

Audio Audio

Media Player

RS-232

100-240V ~ 50-60Hz

1.2A MAX

1 1 2 3 7

SWITCHED 12 VDC

40W MAX TOTAL

3 4

Integrated 100 W amplier provides audio coverage for a 50' x 40' (15.2 m x 12.2 m) room.

Extron

15" Wall Mount TouchLink Pro Touchpanel

Ethernet/ Power

Power Injector

Ethernet

3 4

1 2

3 4

7 8

5 6

7 8 321 4 G

TCP/IP

Network

IPCP PRO 550

PWR OUT = 12W

+V+S -S G

eBUS

FLEX I/ORELAYSIR/SERIALCOM12 VDC

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX

S/N: ####### E######

LAN

Figure 3. An IPCPPro550 Application

IPCP Pro Series • Introduction 5

Page 14

Extron IN1608 SA

Scaling Presentation Switcher

INPUTS

HDMI

SIG LINK

HDMI

DTP IN

100-240V ~ -- A MAX

50/60 Hz

CONFIGURABLE

CATx Cable up to 230' (70 m)

OVER DTP

RS-232 IR

Tx Rx Tx RxG

SIG LINK

OVER DTP

RS-232 IR

TxRx Tx RxG

DTP IN

TxRx Tx RxG

IN1608 SA

RS-232 IR

TxRx

OVER DTP

TxRx

HDMI OUT

RS-232

HDMI

Extron DTP R HDMI 4K 231 D

Receiver

Microphones

Display

Extron SI 26

Audio

Surface Mount Speakers

Audio

AMPLIFIED OUTPUT

2x25W(8Ω)/2x50W(4Ω)

OUTPUTS

SIG LINK

DTP OUT

AUDIO INPUTS

L L1 R R

L 5 R

+48V

HDMI

L 2

MIC/LINE

L 4

L 6

+48V

OUTPUTS

1 2

VARIABLE L R

CLASS 2 WIRING

REMOTE

LAN

RESET

RS-232

TxRx

Ethernet

Extron TLP Pro 1022M

10" Wall Mount TouchLink Pro Touchpanel

Tuner

PUSH PUSH

POWER GUIDE MENU RES 480 480p 720p 1080i1080p

SELECT

DIRECTV

HDMI HDMI

Blu-ray Player

DIRECTV HD

Figure 4. An IPCPPro555, AV LAN Application

Media Player

100-240V ~ 50-60Hz

RS-232

SWITCHED 12 VDC

1.2A MAX

Ethernet

1 2

40W MAX TOTAL

3 4

12 VDC

142 3 7

TxRx G TxRx G TxRx G Tx Rx G

5 6 8

TxRx G TxRx G TxRx G Tx Rx G

COM

RTS

CTS

RTSCTS

1 2 3 41 2 3 4

S G S G S G S G

5 6 7 8 5 6 7 8

S G S G S G S G

Extron IPCP Pro 555

IP Link Pro Control Processor

PWR OUT = 12W

+V+S -S G

eBUS

321 4 G

FLEX I/ORELAYSIR/SERIAL

LAN

AV LAN

LAN

Ethernet

Science Building

Ethernet

LAN

IPCP Pro Series • Introduction 6

Page 15

Display

Series/2 Cable Access

12 3 4

WiFi

PC in System Rack

Extron TLP Pro 1220TG

12" Tabletop TouchLink Pro Touchpanel

Microphone

ETV

VC Camera

Extron IN1608 xi IPCP MA 70

Scaling Presentation Switcher

100-240V ~ 1.5 A MAX

50/60 Hz

Audio

CONFIGURABLE

VGA

IN1608 xi IPCP MA 70

HDMI

INPUTS

Monday, December 16, 2013 7:04 AM

Sources

Contacts

Name +-

Andrew

Display

Beth

Charlie David

Off

PQRS

Ervin Frank

Mute

Greg

Room

Harold

Control

Kevin

Screen

Mike

Andrew

Lighting

Help

(800) 633 - 9876

VC Codec with PIP Output

POWER STANDBY

HDMI HDMI

RS-232 HDMI

Tx Rx

RTS CTSGTx Rx G Tx Rx G

IR/SERIAL eBUSRELAYS

1122C 3 4 C

S SG G

RS-232 IR

Tx Rx Tx RxG

SIG LINK

OVER DTP

RS-232 IR

DTP IN

Tx Rx Tx RxG

DTP IN

Tx Rx Tx RxG

Doc

Tuner

1 2 3

VCRLaptop PC DVD

Cam

800.633.9876

Menu DeleteKey

Volume

Tuner

ABC3DEF

Channel

Presets

Video Window

321

MNO5JKL4GHI

WXYZ8TUV

654

Mute

End

Call

987

Full

Privacy

Screen

Last

Presets

Enter

Near

Zoom

Enter

End

1 2 3

Far

Zoom

System

Audio

End

Out

December 15, 2013 - 7:58 AM

Camera Display Presets

Control

Off

Power Injector

Ethernet/PoE

Extron FF 220T

Plenum 2' x 2' Flat Field Ceiling Speakers

321

Audio

LAN

HDMI

Ethernet Ethernet

Audio

AV LAN 3

AV LAN 1

L L1 R R

L 2

L 4

AV LA N

Corporate

LAN

L 5 R

L 6

AUDIO INPUTS

Audio

AMPLIFIED OUTPUT

70V - 100W

1 2

VARIABLE L R

OUTPUTS

CLASS 2 WIRING

RESET

RS-232

Tx Rx

REMOTE

+48V

MIC/LINE

+48V

SIG LINK

DTP OUT

DIGITAL I/OCOM 3COM 2COM 1

1 2 3 4 G

PWR OUT = 6W

OUTPUTS

Ethernet

AV LAN 2

-S G+S+V

LAN

HDBT

HDMI

DTP

Laptops

Device Control

HDMI

Document Camera

Apple TV

DisplayPort

HDMI

Extron DTP T USW 333

Transmitter

POWER 12V

--A MAX

AUDIO

INPUTS

RGB, Y, R-Y, B-Y HDMI HDMI

SIG LINK

DTP OUT

CATx Cable up to 330' (100 m)

OVER DTP REMOTE

RS-232 IR

Rx GTx RxTxG

Extron

RESET

RS-232TALLY

CONTACT

RxTx

12 3 G 1 2 3+V

HDMI HDMI

VGA

Audio

VGA

Audio

Cable Cubby

Extron Cable Cubby 700

Enclosure

Figure 5. An Embedded IPCP Pro AV LAN Application

The IPCP must be conﬁgured in one of the following ways before it will send commands to a projector, display, or other device:

• An IR, RS-232, or Ethernet driver file can be downloaded from the Extron website

(www.extron.com/download/index.aspx). The driver is saved to a folder and commands from the driver are incorporated into the GC configuration file for the control processor and any touchpanels that will work with it. The configuration file is built and uploaded to the IPCP via GC.

• If a driver is not already available, RS-232 or Ethernet command strings can be

entered directly from a host computer using GlobalConfigurator. These can then be incorporated into controls within the GC project.

• IR commands can be entered directly from an IR remote control through IR learning via

IRLearnerPro to create a driver that the unit can use. IR learning is seldom needed, but it is convenient for adding new or updated commands in the field in the rare cases when a driver is not already available from Extron.

See the Global Conﬁgurator Help File (which comes with the software) for details on setting up the IPCP and for downloading, programming, or learning device control commands.

IPCP Pro Series • Introduction 7

Page 16

About Global Configurator (with GCProfessional and GCPlus Modes)

Global Conﬁgurator:

• Loads device drivers for monitoring the status of and controlling devices within the AV

system.

• Uploads GUIDesigner interface layouts to touchpanels and third-party touch interfaces.

• Creates the configuration containing all the settings for the control processor and the

products with which it interacts in the AV system.

• Uploads the configuration to the control processor.

To obtain Extron control product software, you must have an Extron Insider account and contact an Extron support representative. Extron provides training to our customers on how to use the software. Access to the features of Global Conﬁgurator Professional is available to users who successfully complete Extron Control Professional Certiﬁcation.

About Global Scripter

For those who prefer to program control systems rather than conﬁgure them, Extron offers GlobalScripter as an alternative to Global Conﬁgurator. Global Scripter is an integrated programming development environment for Extron IPLinkPro, TouchLinkPro, and eBUS products. It uses the object-oriented Python programming language and a custom Python library called ControlScript. Global Scripter includes the ControlScript API as well as all of the tools for developing control system programs, such as ﬁle management, code editing, debugging and diagnostic tools. More information is available at http://www.extron.com/

technology/landing/programming/.

PC System Requirements

To ﬁnd the minimum hardware and software requirements for the PC you use to conﬁgure the IPCPProSeries:

• Visit the Download page (www.extron.com/download/index.aspx) on the Extron

website and navigate to the web page for the specific software package (such as Global Configurator and GUI Designer). Minimum PC hardware and software system requirements are listed in the description section. In some cases, minimum device firmware version requirements are also listed there.

• If system requirements are not listed on the software package web page, contact an

Extron support representative.

IPCP Pro Series • Introduction 8

Page 17

Hardware Features and Installation

This section covers the following material:

• Setup Checklist: How to Proceed With Installation — A checklist of tasks to guide

you through installation

•

Network Communication Setup — A flowchart guide to network settings configuration

• Front Panel Features — Locations and some descriptions of items on the front panel

• Mounting the IPCPProSeries — Brief guidelines for mounting

• Ports, Addressing, and Connections — Locations, descriptions, and cabling notes

for rear panel features and corresponding front panel indications

• Resetting the Unit — Information about the available reset modes and how to reset

the IPCP

The IPCPPro Series control processors work differently from the previous generation of IPLink products. Pay careful attention to the order and types of setup tasks. Follow the setup checklist in this guide or in the setup guide and keep it with you for reference throughout the installation and conﬁguration process.

Setup Checklist: How to Proceed With Installation

Get Ready

 Familiarize yourself with the features of the control processor (see Front Panel

Features on page13 and Ports, Addressing, and Connections on page18)

and of any TouchLinkPro touchpanels that will be part of the system.

 Download and install the latest version of the following:

 Toolbelt software — for discovering the control processor and other control

products on the network, for managing core settings, and for upgrading firmware when needed.

 Global Configurator (GC) software — for configuring the control system.  Global Scripter software — for programming the control processor (as an

alternative to GC)

 GUI Designer software — for designing layouts for Extron TouchLinkPro

touchpanels and third-party touch interfaces

 IPLinkPro device drivers — for use with GC, to make control of other devices

possible

 IR Learner Pro software — for use with models that have IR receiver ports, to

create your own IR drivers using the remote control of an AV device, if drivers are not already available from Extron

All are avail able from www.extron.com (see Locating Software, Firmware, and

Driver Files on the Extron Website on page49).

IPCP Pro Series • Hardware Features and Installation 9

Page 18

 Obtain network information for the unit from the network administrator. You need the

following details for each IPLinkPro device:

 DHCP setting (on or off)  Gateway IP address  Device (IPCPPro, TouchLinkPro, IPLPro) LAN IPaddress  Username  AVLAN IPaddress (for models with AVLAN)

 Subnet mask

 Write down the MAC address of each network interface on each IPLinkPro device to

be used.



Obtain model names and setup information for devices the IPCP will control.

 Each control processor comes with a factory-installed Secure Sockets Layer (SSL)

security certificate. If you intend to install a different SSL certificate, contact your IT department to obtain the certificate or for instructions on how to obtain one. See

Secure Sockets Layer (SSL) Certificates on page55 for requirements and

guidelines regarding SSL certificates.

Mount and Cable All Devices

 Mount the unit to a rack or furniture (see Mounting the IPCPPro Series on

page15).

 Cable devices to the control processor (see Ports, Addressing, and Connections

starting on page18).

 Connect power cords and power on all the devices.

 Passwords

Set Up the Control Processor and Touchpanels for Network Communication

 For models without AVLAN ports: Connect the PC that you will use for setup, the

LAN port of the control processor, and the touchpanels to the same Ethernet network. For control processor LAN connections, see LAN (IP) connectors and LEDs on page24.

 For models with AVLAN ports: Connect the PC that you will use for setup, the

control processor, and the touchpanels to the Ethernet network. For control processor AVLAN connections, see AV LAN connectors and LEDs on page24.

 Start Toolbelt and use it to set the IP address or addresses, subnet, gateway

IP address, DHCP status, and related settings (see the flowchart in Network

Communication Setup on page12).

NOTE: When setting up DHCP during network configuration or if using a host name

instead of an IP address, the user must enter a qualified host name (Username.HostName.Domain). For example: somename.extron.com.

IPCP Pro Series • Hardware Features and Installation 10

Page 19

Conﬁgure or Program the Control Processor and Touchpanels

 If TouchLinkPro touchpanels are part of the system, start and use GUIDesigner

to design, save, and build the graphical user interface (GUI) layout for the touchpanels (see the GUIDesigner Help File for instructions).

NOTE: To redeem (activate) a LinkLicense, go to www.extron.com/llredeem and

follow the online instructions. A LinkLicense unlocks features that add convenience, expand system options,

and enhance the capabilities of your Extron products. For IPCPPro systems, a LinkLicense allows you to use a mobile device or computer as the primary control interface in an Extron control system where a TouchLink Pro touchpanel may not be present.

 If using GC, create a new GCProfessional or GCPlus project and configure the

control processor and other IP Link Pro devices. The configuration tells the control

processor:

• How its ports function • What to monitor

• How to control other products • When to do things

• Which touchpanels to interact with • Whom to notify, how, and under what

circumstances

 Configure ports on the control processor:

 Select device drivers and link them to each serial, IR/serial, or Ethernet port.  Select settings (serial protocol, relay behavior, digital I/O or ﬂex I/O settings) as

needed.

 Add eBUS devices and set them up:

 Ensure that the hardware address (eBUS ID) set on each device is distinct and

matches the address used in the configuration.

 Assign button functions as desired.

 Set up monitors, schedules, macros, and local variables.  Add touchpanels and set them up:

 Upload the GUI configuration to the Global Configurator project.  Assign any appropriate functions, monitors, or schedules to the touchpanels

and their buttons.

 If not using GC Professional or GC Plus, use Global Scripter to program the

control system as desired.

 Program ports on the control processor:

 Program each serial, IR/serial, or Ethernet port.  Program relay behavior, digital I/O, and flex I/O settings as needed.

 Add eBUS devices and set them up:

 Ensure that the hardware address set on each device is distinct and matches

the addresses programmed for them in the IPCP.

 Program button functions as desired.

 Add touchpanels and set them up:

 Upload the GUI configuration to the Global Scripter project.  Program functions, monitors, or schedules to the touchpanels and their

buttons.

IPCP Pro Series • Hardware Features and Installation 11

Page 20

 Save the project.  Build and upload the system configuration to the control processor and other system

devices.

Test and Troubleshoot

 Test the system. See the Troubleshooting section starting on page52 for an outline

of items to check during system troubleshooting.

 Make adjustments to wiring or configuration as needed.

Network Communication Setup

Network setup is essential prior to conﬁguration. Use the ﬂowchart as a general guide to setting up the control processor for network use.

Network Communication Setup

Connect the PC and the LAN port or AV LAN

port of the control processor to

the same network.

Apply power to all devices.

Open the Toolbelt software from within

Global Congurator (GC Professional or

GC Plus mode) or as the stand-alone

Toolbelt displays a list of all Extron control

devices connected to the network.

application.

Start Device Discovery.

Using the MAC address, locate the desired

control processor in the list and select it.

For each network interface

(LAN, or LAN and AV LAN), use the Set IP

feature in Toolbelt or use the

Manage > Network Settings tab

Toolbelt

feature to enter the IP address and

subnet address, then congure other

network settings as needed.

Figure 6. Network Setup

IPCP Pro Series • Hardware Features and Installation 12

Page 21

Front Panel Features

Power

IPCP Pro Embedded Control Processor

This section shows front panel features and their locations. The quantity and location of ports and corresponding front panel LEDs differ among IPCP models. However, the functions of each type of port and their LEDs are identical for all models. Most of the features and LED indications are described and shown in the Ports, Addressing, and

Connections section paired with the descriptions of the corresponding ports.

Without AV LAN

(within another device)

RTS

eBUS

CTS

LIMIT

OVER

eBUS LEDs

LED

Reset Button

(recessed)

eBUS

LIMIT

OVER

COM

(Serial)

LEDs

COM

RTS

CTS

COM

Serial LEDs

eBUS LEDs

IR/S

IR/

IR/S

2231

Digital

LEDs

I/O RELAYS

314

RELAYS

I/O

3142314

Relay LEDs

I/O

IPCP PRO 250

IR Receiver

1000

LINK

ACT

LAN/

Network

LEDs

Digital I/O LEDs

NOTES:

• The Reset button and power LED

for the IPCPPro embedded control processors are located next to the rear panel connectors.

• For reset mode information, see

Resetting the Unit on page44.

See the Software-based

Configuration and Control section

starting on page47 and the

Global Configurator Help File and Toolbelt Help File for information

about Global Configurator and Toolbelt, which you must use to set up the unit.

LED

COM

Reset

Button

(recessed)

RTS

eBUS

CTS

LIMIT

OVER

Switched

12 VDC

LEDs

SWITCHED

12 VDC

LIMIT

43 12345678

OVER

COM (Serial)

LEDs

COM

IR/S

2231

IR/Serial

LEDs

RTS

IR/SERIAL RELAYS FLEX

CTS

2134

5 678

RELAYS

I/O

3142314

Relay

5 678213 4

LEDs

Flex I/O

LEDs

NOTE: Numbers adjacent to LEDs correspond to the like-numbered rear panel ports.

Figure 7. Front Panels: IPCP Pro Series Rack Mountable

Models Without AV LAN

I/O

2134

IPCP PRO 350

IR Receiver

eBUS LEDs

IPCP PRO 550

eBUS

S LIMIT

OVER

1000

LINK

ACT

15˚ 15˚

2–12" (4–30 cm)

1 2 3

4 5 6

7 809

LAN

1000

LINK

ACT

LAN/

Network

LEDs

IR Receiver

IR Learning Angle and Distance

IPCP Pro Series • Hardware Features and Installation 13

Page 22

IPCP Pro 355DR Front Panel

Mounting Clip

Power

IPCP Pro AV LAN Embedded Control Processor

LEDs

eBUS LEDs

Receiver

LEDs

Power

LED

Reset

Button

(recessed)

GTx Rx GTx Rx

COM 2COM 3

IR/SERIAL

1SG2

IPCP PRO 355DR

2143CC

COM 1

RELAYS

GTx Rx

RTSCTS

Figure 8. IPCPPro355DR Front Panel

(within another device)

1234G

DIGITAL I/O

LAN

+V +S -S G

PWR OUT = 6W

eBUS

AV LAN

POWER 12V 1A MAX

IR Receiver

IR Learning Angle and Distance

15˚

2–12"

(4–30 cm)

1 2 3

4 5 6

7 8

LED

eBUS

LINK

BUSY

ERROR

eBUS LEDs

LIMIT

OVER

RTS

CTS

COM

(Serial)

LEDs

COM

IR/S

IR/

Serial

LEDs

I/O

12 121

Digital

I/O

LEDs

RELAYS

Relay LEDs

Figure 9. IPCP Pro AV LAN Embedded Control Processors Front Panel

IPCP PRO 360

COM

Reset

Button

(recessed)

eBUS

LINK

LIMIT

BUSY

ERROR

OVER

COM (Serial)

RTS

CTS

IR/S

IR/Serial

2231

Digital I/O

I/O

314

RELAYS

314

Relay

1000

LINK

ACT

Figure 10. IPCPPro360 Front Panel

AV LAN

LAN

IR Learning Receiver

In most cases, Extron has already produced a driver ﬁle for controlling the projector, display, or source device you plan to use. If a device driver ﬁle is not available, you can create your own using Extron IR Learner Pro software, the remote control of the projector or display, and the IR learning receiver sensor on the non-embedded IPCPs.

NOTE: The IPCP embedded control processors do not have an IR learning sensor.

IPCP Pro Series • Hardware Features and Installation 14

Page 23

This receiver accepts infrared signals from 30 kHz to 300 KHz. The IR remote control must be pointed directly at the receiver for best results. The front panel diagrams (see the bottom of

ﬁgure 6 on page13 and the right side of ﬁgure 7 on page14) indicate the best distances

and angles (15 degrees off axis from the receiver) at which to hold the remote control.

Reset Features

Reset button and LED — Pressing this recessed button causes various product settings to be reset to the factory defaults. The green power LED blinks depending on the selected reset mode (see Resetting the Unit on page44 and the reset modes table starting on page44 for details).

Mounting the IPCPProSeries

Mounting Options

Rack and furniture mounting

Optional 1U high rack shelves and a variety of rack mounting bracket kits and furniture mounting kits are available for use with most of the IPCPPro models. Visit the productspeciﬁc page on the Extron website (www.extron.com) for a list of compatible accessories for mounting your control processor or call a support representative to ﬁnd out which kit to order for your installation. Read the instructions that are included with the rack shelf or mounting kit for installation procedures and see the UL rack mounting guidelines below for safe installation.

DIN rail mounting

The IPCPPro350DR and IPCPPro355DR mount to a standard 35mm “top hat” DIN rail (EN50022, IEC60715, USTS35) system that uses rails that are 35 mm high x 7.5 mm deep. See Rear Panel Features of DIN Rail Models on page16 to identify mounting features, and see Mounting an IPCP DIN Rail Unit to a DIN Rail on page16 for mounting instructions.

UL Rack Mounting Guidelines

The following Underwriters Laboratories (UL) guidelines pertain to the safe installation of IPCPProSeries control processors in a rack.

1. Elevated operating ambient temperature — If installed in a closed or multi-unit

rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient temperature. Therefore, install the IPCP in an environment compatible with the maximum ambient temperature (Tma = +122 °F, +50 °C) speciﬁed by Extron.

2. Reduced air flow — Install the equipment in a rack so that the amount of air ﬂow

required for safe operation of the equipment is not compromised.

3. Mechanical loading — Mount the equipment in the rack so that a hazardous

condition is not achieved due to uneven mechanical loading.

4. Circuit overloading — Connect the equipment to the supply circuit and consider the

effect that circuit overloading might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

5. Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted

equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (such as use of power strips).

IPCP Pro Series • Hardware Features and Installation 15

Page 24

Rear Panel Features of DIN Rail Models

snap it into the rail.

Mounting

Slot

Rear ViewSide View

Mounting

Clip

Figure 11. IPCP Pro DIN Rail Series Rear Panel Features

Mounting an IPCP DIN Rail Unit to a DIN Rail

To fasten the IPCPPro350DR or IPCPPro355DR to a DIN rail:

Place top rear against wall or furniture.

Side View

Mounting

Clip

Slide down the unit onto top of rail.

Tilt the unit and

Figure 12. Mounting the IPCP Pro 35x DR to a DIN Rail

1. Place the unit in front of the rail, with the top rear against the wall or furniture (see

ﬁgure10, 1).

2. Slide the IPCPPro down so that the upper part of the mounting slot seats onto the top

of the DIN rail (see 2).

3. Tilt the base of the IPCPPro toward the rail and press until the IPCPPro snaps into

place on the rail (see 3).

IPCP Pro Series • Hardware Features and Installation 16

Page 25

Figure 13 shows how the IPCPPro looks after it is mounted, before cables are connected.

GTx Rx

RTSCTS

COM 1

GTx Rx GTx Rx

RELAYS

21 43 CC

COM 2 COM 3

1 2 3 4 G

DIGITAL I/O

IPCP PR O 355DR

IR/SERIAL

S G

+V +S

PWR OUT = 6

-S G

eBUS

LAN

AV LAN

POWER 12V 1A MAX

Figure 13. The IPCPPro Mounted on a DIN Rail, Before Cabling

IPCP Pro Series • Hardware Features and Installation 17

Page 26

Ports, Addressing, and Connections

IPCP Pro Embedded Cont Withou

(w de

ATTENTION:

• Installation and service must be performed by experienced personnel.

• L’installation et l’entretien doivent être effectués par du personnel expérimenté.

The quantity of ports and corresponding front panel LEDs differs among IPCP models, but the functions of each type of port and their LEDs are identical for any model that includes that type of port.

Rear Panels — Rack Mount Models Without AV LAN

rol Processor

t AV LAN

ithin another vice)

COM 1

GTx Rx

RTSCTS

IR/SERIAL

1SG2

COM 2COM 3

DDDEEEE IIII

DIGITAL I/O

GTx Rx GTx Rx

RELAYS

2143CC

1234G

+V +S -S G

PWR OUT = 6W

eBUS

JJJJFFFF GGGG

LLLL

POWER 12V

1.0A MAX

AAA

Tx Rx

COM 1

VOL

VCG

KKKK

RTSCTS

DDDDEEEE

COM 2

Tx Rx

RELAYS

C12

IIII

DIGITAL I/O

12 4G

eBUS

-S+V +S G

PWR OUT = 6W

JJJ

IPCP Pro 250

IPCP PRO 250

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

IR/S

LAN

FFFGGGG

LLL

MMM

Power input connector (external power supply), page21

Power input connector (internal power supply), page22

Switched 12 VDC power output ports, page22

3-pole COM ports (RS-232 only), page23

5-pole COM ports (RS-232/RS-422/RS-485), page23

IR/serial output ports, page28

Relay ports, page29

IPCP Pro 350

COM 1

POWER 12V

1.0A MAX

IR/SERIAL

1SG2

AAAA

IPCP Pro 550

100-240V ~ 50-60Hz

1.2A MAX

EEE

GTx Rx

RTSCTS

FFF

SWITCHED 12 VDC

40W MAX TOTAL

DDDDE

COM 2 COM 3

GTx Rx GTx Rx

RELAYS

2143CC

GGG

1 1 2 3 7

2 1 2

TxRx GTxRxGTx Rx GTxRxG SGSG SGSG

3 4

CCCBBBB DDDD EEEE HHHH

4 5 6

TxRx GTxRxGTx Rx GTxRxG

III

DIGITAL I/O

1 234G

eBUS

+V +S -S G

PWR OUT = 6W

JJJ

RTSCTS

3 4

5 6

7 8

SGSG SGSG

FFF

1 2

5 6

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

GGGG

MMM

123

JJJ

PWR OUT = 12W

3 4

+V +S -S G

eBUS

7 83214G

FLEX I/ORELAYSIR/SERIALCOM12 VDC

IPCP PRO 350

LAN

LLL

IPCP PRO 550

LAN

LLL

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX

S/N: ####### E######

Figure 14. IPCPPro Rack Mount Control Processors (Without AV LAN) Rear Panels

Flex I/O ports (digital input/output or analog input), page30

Digital I/O ports (digital input/output), page36)

eBUS ports, page41

Volume control port, page43

LAN connectors and LEDs (Ethernet), page24

MAC address, page27

IPCP Pro Series • Hardware Features and Installation 18

MMM

Page 27

Rear Panels — Rack Mount Models With AV LAN

IPCP Pro Embedded Cont with

(w de

The following panels illustrate a representative set of features for rack mounted models with AV LAN.

rol Processor

AV LAN

ithin another vice)

COM 1

GTx Rx

RTSCTS

IR/SERIAL

1SG2

COM 2COM 3

DDDEEEE IIII

DIGITAL I/O

GTx Rx GTx Rx

RELAYS

2143CC

1234G

+V +S -S G

PWR OUT = 6W

eBUS

AV LAN 2

LAN

LLLL NNNNJJJJFFFF GGGG

AV LAN 3

AV LAN 1

IPCP Pro 255

POWER 12V

0.8A MAX

AAAA

Tx Rx

COM 1

VOL

VCG

KKKK

RTSCTS

DDDDEEEE

COM 2

Tx Rx

RELAYS

DIGITAL I/O

12 4G

C12

eBUS

-S+V +S G

PWR OUT = 6W

JJJ

IR/S

FFFGGGG

LLLIIII

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

NNN

LAN

MMMM

IPCP Pro 360

100-240V ~ 1.5A MAX

50-60 Hz

BBBB

EEE

GTx Rx

COM 2 COM 3

RTSCTS

COM 1

IR/SERIAL

1SG2

FFF GGGG

DDDDE

GTx Rx GTx Rx

RELAYS

2143CC

III

DIGITAL I/O

1234G

eBUS

+V +S -S G

PWR OUT = 6W

JJJ

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

IPCP AV LAN

AV LAN

PWR

PoE+ OUT PoE+ OUT

NNN

PWR

IPCP PRO 360

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

IPCP LAN

LAN

LLLL

MMM

Figure 15. IPCP Pro Rack Mount Control Processors (with AV LAN) Rear Panels

Power input connector (external power supply), page21

Power input connector (internal power supply), page22

3-pole COM ports (RS-232 only), page23

5-pole COM ports (RS-232/RS-422/RS-485), page23

IR/serial output ports, page28

Relay ports, page29

Digital I/O ports (digital input/output), page36)

eBUS ports, page41

Volume control port, page43

LAN connectors and LEDs (Ethernet), page24

MAC address, page27

AV LAN connector and LEDs (Ethernet),

some with PoE+ and PoE+ LEDs, page24

The following ports are not shown in ﬁgure 15 but are available in some AV LAN models such as the IPCPPro555.

Switched 12 VDC power output ports, page22

Flex I/O ports (digital input/output or analog input),

page30

IPCP Pro Series • Hardware Features and Installation 19

Page 28

Front Panels — DIN Rail Models

I F

(On Side)

Isometric View

PCP Pro 355DR

ront Panel

RELAYS

2143CC

GTx Rx

COM 1

RTSCTS

DDDDEEEE IIII JJJJ

GTx Rx GTx Rx

COM 2COM 3

IR/SERIAL

1SG2

Mounting

FFFFGGGG

clip

IPCP PRO 355DR

1234G

DIGITAL I/O

LAN

+V +S -S G

PWR OUT = 6W

eBUS

AV LAN

POWER 12V 1A MAX

MMM

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

AAAA

LLL

(Both

Models)

Bottom

NNN

(355DR

Only)

Figure 16. IPCPPro DIN Rail Series Front Panel

Power input connector (external power supply), page21

3-pole COM ports (RS-232 only), page23

5-pole COM ports (RS-232/RS-422/RS-485), page23

IR/serial output ports, page28

Relay ports, page29

Digital I/O ports (digital input/output), page36)

eBUS ports, page41

LAN connectors and LEDs (Ethernet), page24

MAC address (or addresses), page27

AV LAN connector and LEDs (Ethernet),

page24

IPCP Pro Series • Hardware Features and Installation 20

Page 29

Power Connections

RidgedSmooth

nel,

AV LAN

POWER 12V

x.xA MAX

Front/

Rear Panel, Rack Mounted Models

Bottom Panel, DIN Rail Models

NOTE: The IPCPPro250, IPCPPro255, IPCPPro350, and IPCPPro360 are suitable

for use in an environmental air space in accordance with section 300.22.C of the National Electrical Code, and sections 2-128, 12-010(3) and 12-100 of the Canadian Electrical Code, part 1, C22.1.

Power input connector (external power supply) — Connect the IPCP to the

included 12VDC power supply (part number 28-071-57LF or 28-327-57LF ) via this port (see figure 14, figure 15, and figure 16, A on page18 through page20), then connect the external power supply to a 100 to 240 VAC power source.

POWER

12V

1A MAX

POWER 12V 1A MAX

3/16" (5 mm) Max.

Tie Wrap

Power Input, External Power Supply

• Connect to included 12 VDC power supply.

– Return

+12 VDC input

• Front panel LED ( ) blinks during boot-up and remains lit when the IPCP is powered and operational.

Ridged

Smooth

power

Ground all devices.

External 12 VDC

Power Supply

Front Panel, Rack Mounted Models

NOTE:

Check the polarity of the power supply before connecting it to the IPCP.

Front Pa DIN Rail Models

Figure 17. Connecting an External Power Supply

ATTENTION:

• Always use a power supply supplied or specified by Extron. Use of an

unauthorized power supply voids all regulatory compliance certification and may cause damage to the supply and the unit.

• Utilisez toujours une source d’alimentation fournie par Extron ou recommandée.

L’utilisation d’une source d’alimentation non autorisée annule toute certification de conformité réglementaire, et peut endommager la source d’alimentation que l’unité.

• If not provided with a power supply, this product is intended to be supplied

by a UL Listed power source marked “Class 2” or “LPS” and rated output 12VDC, minimum 1.0A.

• Si le produit n’est pas fourni avec une source d’alimentation, il doit être

alimenté par une source d’alimentation certifié UL de classe 2 ou LPS, avec une tension nominale 12Vcc, 1A minimum.

• Unless otherwise stated, the AC/DC adapters are not suitable for use in air

handling spaces or in wall cavities.

• Sauf mention contraire, les adaptateurs CA/CC ne conviennent pas à une

utilisation dans les espaces d’aération ou dans les cavités murales.

• The installation must always be in accordance with the applicable provisions

of National Electrical Code ANSI/NFPA70, article725 and the Canadian Electrical Code part1, section16. The power supply shall not be permanently fixed to building structure or similar structure.

• Cette installation doit toujours être conforme aux dispositions applicables du

Code américain de l’électricité (National Electrical Code) ANSI/NFPA 70, article 725, et du Code canadien de l’électricité, partie1, section16. La source d’alimentation ne devra pas être fixée de façon permanente à la structure de bâtiment ou à d’autres structure similaires.

IPCP Pro Series • Hardware Features and Installation 21

Page 30

Power input connector (internal power supply) — Connect the IPCP to a

Rear Panel

Front Panel

Lights if total power drawn

100 to 240 VAC power source here (see figure 14 on page18 or figure 15 on page19).

100-240V 50-60Hz

1.2A MAX

Power Input, Internal Power Supply

• Connect to 100 to 240 VAC.

• Front panel LED ( ) blinks during boot-up and remains lit when the IPCP receives power.

Figure 18. Connecting an Internal Power Supply

Switched 12 VDC power output ports — These ports (see figure 14, C on

page18) provide 12VDC output. For the IPCPPro550 and IPCPPro 555, the four ports provide up to a combined maximum of 40watts. Once configured, each port can be separately turned on or off. These ports are monitored continuously for total power usage (draw).

1 2

SWITCHED 12 VDC

40W MAX TOTAL

3 4

12 VDC

Rear Panel

3/16" (5 mm) Max.

Tie Wrap

Switched 12 VDC

Power Output

• Total output for all four ports combined: 12 VDC, 40 watts (max.)

• Corresponding front panel green LEDs ( ) light when power is available at each port.

Front Panel

SWITCHED

12 VDC

LIMIT

is 41-46 watts.

OVER

exceeds 47 watts. Power output shuts off

until the user corrects the overload.

Figure 19. Switched Power Output Ports and LEDs

• When the total power usage exceeds a threshold of 41watts but is still

below 47watts, the IPCP enters the limit mode, during which the yellow front panel Limit LED lights. If you have configured the unit to do so, the IPCP can issue a power overcurrent notice.

• If power usage exceeds a second, higher threshold (47watts), the IPCP enters

overcurrent mode. It turns these ports off, and the red front panel OverLED lights. If the ports are disabled, the user must disconnect or fix the attached devices to

correct the problem. If the power draw is still excessive, the ports remain off.

IPCP Pro Series • Hardware Features and Installation 22

Page 31

Bidirectional Control and Communication Connections and Features

G2S

2CTTx

COMYY

Rear

3-pole COM ports, RS-232 only (see figure 14, figure 15, and figure 16 on

page18 through page20) and

5-pole COM ports, RS-232/RS-422/RS-485 — Use COM ports for serial control

of a display or other device and to receive status messages from the connected devices. These ports can send commands from a driver file. RS-232 is the only mode for the 3-pole ports and is the default mode for the 5-pole ports.

IPCPProSeries serial protocol:

• 300 to 115200 baud (9600 baud = default)

• 8 (default) or 7 data bits

• 1 (default) or 2 stop bits

• No parity (default), even parity, or odd parity

• Flow control support (default = none):

• 3-pole ports: software-only (XON, XOFF)

• 5-pole ports: hardware and software

Use the following diagram as a wiring guide to cable the IPCP to other devices.

7/8"

(22 mm)

STP 20-2P Cable

Extron

3/16" (5 mm)

Max.

Heat Shrink

on Outer Jacket to

Inner

Conductor

Transition

TIP:

STP 20-2P cable, shown at left, is recommended for these connections. For best results, insulate the common or drain wires using heat shrink.

Front/Top Pa nel, DIN Rail Models

Serial (COM) Ports

Select protocol via software.

COM port default protocol:

• 9600 baud

• 8 data bits • 1 stop bit

• no parity • no ow control

NOTE: The 5-pole

COM ports support both hardware and

GTx Rx

RTSCTS

COM 1

Panels, Rack Mount Models

COM 2 COM

1 7

GTx Rx GTx Rx

COM 2 COM 3

COM 1

3-pole COM

(RS-232)

5-pole COM

(RS-232, RS-422, RS-485)

3-pole COM

(RS-232)

software ow

To 5-pole COM port

To 3-pole COM port

GTx Rx Tx Rx

TxRx GTxRxG

or or

TxRx GTxRxG

Heat Shrink

Over Shield Wires

GTx Rx

R/SERIAL

RTSCTS

RTS

RTSCTS

G Rx Tx

CTS

Clear to send

CTS

Request to send

RTS

G Ground

Rx Receive

Transmit

Ground Receive Transmit

5-pole COM

(RS-232, RS-422, RS-485)

Receive (Rx)

Transmit (Tx)

Heat Shrink

Receive (Rx)

Transmit (Tx)

Strip wires 3/16" (5 mm) max.

control. The 3-pole COM ports support software ow control only.

Projector, Panel

Display, PC, or Other

RS-232, RS-422, or

RS-485 Device

RS-232-

Controllable

Device

NOTE: If you use cable that has a drain wire, tie the drain wire to ground at both ends.

Front Panels, Rack Mount Models

COM

12345678

RTS =

Request to Send CTS = Clear to Send Tx = Transmitting Data Rx = Receiving Data

RTS

CTS

5-pole COM Pin Conﬁgurations

RS-232

Ground

RTS

CTS

RS-422

Tx-

Rx-

Ground

Tx+

Rx+

(pins 1 & 2

tied together)

(pins 4 & 5

tied together)

1 (Tx)

2 (Rx)

3 (G)

4 (RTS)

5 (CTS)

RTS

CTS

COM

231

RS-485

Data-

Ground

Data+

Figure 20. Wiring COM ports for Serial Control

For bidirectional serial communication, the transmit, ground, and receive pins must be wired at both the IPCPProSeries and the other device. Each projector or other device

IPCP Pro Series • Hardware Features and Installation 23

Page 32

may require different wiring. For details, see the manual for that equipment or read the

PWR

PoE+ OUT

Extron device driver communication sheet, which is included with the drivers.

NOTE: Maximum distances between the IPCP and the device being controlled

are generally up to 200feet (61m) but can vary based on factors such as cable gauge, baud rates, environment, and output levels from the IPCP and the device being controlled.

LAN (Ethernet) connectors and LEDs (Ethernet) (see figure 14, figure 15, and

figure 16 on page18 through page20)

and

AV LAN connectors and LEDs (Ethernet) —

To connect the IPCP to an Ethernet network (for configuration and control of the IPCP and the devices connected to it), plug a cable into one of these RJ-45 sockets and connect the other end of the cable to a network switch, hub, router, or PC connected to a local network or the Internet. If the IPCP has more than one LAN port or AVLAN port, the rest of the LAN or AVLAN ports function as simple network switches (a multiport, unmanaged switch), so that you can connect additional devices to the same network.

AV LAN ports use a separate network interface from that of the main LAN connection for the unit. Connect AV devices to AVLAN ports in order to create a secure and private AV Ethernet network and to separate AV communications from the corporate network traffic.

Power over Ethernet+ (PoE+) output is available on some RJ-45 connectors (AV LAN ports 2 and 3) on some models, such as the IPCPPro360. PoE+ output allows the unit to provide power to PoE-enabled AV devices that are controlled by the IPCP.

• Ports labeled “PoE+ Out” can output a maximum of 30watts per port.

• The corresponding Power LED lights when the port provides power.

• Each individual PoE+ port can be configured or programmed to monitor its

connection status and load (power consumption). This allows you to determine when a PoE supported device is connected to and powered by that port and how much power is being drawn.

• Power consumption at each PoE+ port is measured in watts, monitored with a

resolution of 0.3watts.

• Schedules can be set up for PoE+ output (via GC or Global Scripter) so that ports

can be turned off automatically to conserve energy.

Additional details are available in the Global Configurator Help file.

ATTENTION:

• Power over Ethernet (PoE) is intended for indoor use only. It is to be connected

only to networks or circuits that are not routed to the outside plant or building.

• L’alimentation via Ethernet (PoE) est destinée à une utilisation en intérieur

uniquement. Elle doit être connectée seulement à des réseaux ou des circuits qui ne sont pas routés au réseau ou au bâtiment extérieur.

Network Port Addressing:

The default IP addresses and subnet masks for these ports differ depending on whether or not the unit includes AVLAN ports. You must configure the settings and IP addresses via Toolbelt. See the help file for Global Configurator or Toolbelt for basic information on configuration. See the diagrams in this section and see the table on the next page for default addresses.

IPCP Pro Series • Hardware Features and Installation 24

Page 33

Network Port Addressing

eceived.

Default Settings

Model and Port Types

IP Address Subnet Mask DNS Address

Models without AV LAN

LAN 192.168.254.250 255.255.255.0 127.0.0.1

Models with AV LAN

LAN 192.168.253.250 AV LAN (DHCP server disabled) 192.168.254.250 127.0.0.1

255.255.255.0

127.0.0.1

AV LAN (DHCP server enabled) 192.168.254.1 192.168.254.1

For details of communication protocols, ports, and services used, see the Pro Series Control Product Network Ports and Licenses Guide at www.extron.com.

LED Indication: Activity LED (connectors [all models] and front panel [rack mount models]) — This

yellow LED blinks to indicate network activity.

Link LED (connectors [all models] and front panel [rack mount models]) — This green

LED lights to indicate a good network connection.

1000 LED (front panel [rack mount models]) — This green LED lights when the unit is

connected to a gigabit network connection.

Cabling:

• For 10Base-T (10 Mbps) networks, use a CAT 3 or better cable.

• For 100Base-T (max. 155 Mbps) or 1000Base-T networks, use a CAT 5 or better cable.

Ethernet

Bottom Panel IPCP Pro 350DR

TCP/IP

Network

RJ-45

Connector

For models without AV LAN: Connect the PC that you will use for setup, the LAN port of the control processor, and the touchpanels to the same Ethernet network.

Ethernet

Insert Twisted

Pair Wires

RJ-45 Connector

Rear Panels, Rack Mount Models

Pins:

12345678

LAN

Activity LED

NOTE: IPCPs with more than one LAN port function as multiport, unmanaged

network switches so you can connect additional devices to the same network.

TCP/IP

Network

LAN

LAN (Ethernet) —

Without AV LAN

Default protocol, LAN ports:

• LAN IP address:

192.168.254.250

• Gateway IP address:

0.0.0.0

• Subnet mask:

255.255.255.0

• DNS address:

127.0.0.1

• DHCP client: off

• Link speed and duplex level: autodetected

• Data rates:

Link LED

10/100/1000Base-T

Default login credentials:

• Username: admin

• Password: extron

Models

Front Panels, Rack Mount Models

1000

LINK

ACT

LAN

123

1000 Mbps Connection

Network is active.

Data is being sent/r

Figure 21. Models Without AV LAN:

LAN Connector, LEDs, and Default Protocol

IPCP Pro Series • Hardware Features and Installation 25

Page 34

For models with AV LAN: Connect the PC that you will use for setup, the control

E######

OUT

MAC: 00-05-A6-

XX-XX-X

eceived.

processor, and the touchpanels to the Ethernet network. Pay careful attention to the default IP addresses.

Corporate

TCP/IP

Network

Ethernet

Insert Twisted

Pair Wires

Pins:

12345678

LAN

Port

RJ-45 Connector

Bottom Panel

IPCP Pro 355DR

AV LAN Port

Corporate

Ethernet

Rear Panels, Rack Mount Models

Activity LED

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

MAC: 00-0-A6-Y-

N: ##

#### E#####

5-A6-XX-XX-

TCP/IP

Network

N: #######

LAN (Ethernet) —

Models With AV LAN

Default protocol, LAN ports:

• LAN IP address:

192.168.253.250

• Gateway IP address:

0.0.0.0

• Subnet mask:

255.255.255.0

• DNS address: 127.0.0.1

Link LED

LAN

00-05-A6-XX-XX-XX

MAC: 00-05-A6-YY-YY-YY

PCP AV LAN

S/N: ####### E######

• DHCP client: off

• Link speed and duplex level: autodetected

• Data rates: 10/100/1000Base-T

Default login credentials:

• Username: admin

• Password: extron

IPCP LAN

LAN

Front Panels, Rack Mount Models

V LAN

LAN

1000 Mbps Connection

Network is active.

Data is being sent/r

1000

LINK

ACT

NOTE: IPCPs with more than

one LAN port function as multiport, unmanaged network switches so you can

E+

oE+

connect additional devices to the same network.

Figure 22. Models with AV LAN: LAN Connector, LEDs, and Default Protocol

IPCP Pro Series • Hardware Features and Installation 26

Page 35

MAC: 00-0-A6-

XX-XX-XX-X

E######

00-05-A6-XX-XX-XX

Insert Twisted

S/N: ####### E######

RJ-45 Connector

Bottom Panel IPCP Pro 355DR

Network

Ethernet

Pair Wires

Pins:

Rear Panels, Rack Mount Models

12345678

Activity LED

Ethernet

Network

N: #######

MAC: 00-05-A6-YY-YY-YY S/N: ####### E######

AV LAN (Ethernet)

Default protocol, AV LAN:

• IP address:

192.168.254.250

• Subnet mask:

255.255.255.0

• DNS address: 127.0.0.1

• DHCP server off (disabled)

• Link speed and duplex

Link

LAN

LED

level: autodetected

• Data rates: 10/100/1000Base-T

Default login credentials:

• Username: admin

• Password: extron

Front Panels, Rack Mount Models

AV LAN

1000

LINK

ACT

1000 Mbps Connection

Network is active.

Data is being sent/received.

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

PWR

AV LAN PortLAN Port

NOTE: IPCPs with more than one LAN or

AV LAN port function as multiport, unmanaged network switches so you can connect additional devices to the same network.

Figure 23. Models with AV LAN:

MAC address (see figure 14, figure 15, and figure 16

on page18 through page20) — Each network interface of the control processor is assigned a unique user hardware ID number (Media Access Control [MAC] address) (for example, 00-05-A6-05-1C-A0). You may need this address during control processor conﬁguration. A label that indicates the MAC address is located on the rear or side panel of each rackmounted model and on the side or bottom panel of each DIN rail model.

MAC: 00-05-A6--YY-

IPCP AV LAN

AV LAN

PoE+ OUT PoE+ OUT

PWR

N: ####### E#####

PCP LAN

AV LAN DHCP Server

The AV LAN DHCP Server is disabled by default. It can be enabled to dynamically assign IP addresses to DHCP clients on the AV LAN.

Default protocol, AV LAN when DHCP server is enabled:

• DHCP server IP address: 192.168.254.1

• Subnet mask: 255.255.255.0

• DNS address: 192.168.254.1

• DHCP dynamic address range for client devices: 192.168.254.100 -

192.168.254.149

• Maximum served addresses when DHCP server is enabled: 50

• DHCP client address lease time: 24 hours.

To use DHCP in the AV LAN:

1. Using Toolbelt, enable the DHCP server

for the AV LAN within the control processor (see the software or programming help le for details).

2. Enable DHCP on each client AV device (see the user guide for each product).

3. Connect client AV devices to the AV LAN.

AVLAN Connector, LEDs, and Default Protocol

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

MAC: 00-05-A6-XX-XX-XX

MAC Address

IPCP Pro Series • Hardware Features and Installation 27

Page 36

Unidirectional Control and Communication Connections

Two Single IR Emitters

Source Device

IR/Serial output ports (see figure 14, figure 15, and figure 16 on page18

through page20) — An IPCPProSeries control processor can use infrared signals or unidirectional RS-232 serial signals to control various devices (up to four per port for IR) via these ports. Set output signal type (IR or serial) during configuration. The following figure shows wiring examples.

Front/Bottom Panel, DIN Rail Models

IR/SERIAL

1SG2

To a Projector,

Panel Display, or the

Wired IR Remote or

RS-232 Port of a

IR/Serial Ports

Rear Panels, Rack Mount Models Front Panels, Rack Mount Models

1 2

IR/SERIAL

1SG2

or or

SGSG SGSG

5 6

3 4

7 8

IR/SERIAL

Output options:

• IR (30 kHz to 300 kHz, with or without carrier signals)

• Unidirectional RS-232

IR/S

IR/SERIAL

2134

5678

IR/Serial LEDs

Light when signals are transmitted on the corresponding IR/serial port.

To the IR Receiver of a

Projector, Display, or

Source Device

IR or RS-232

Output

Ground

Unidirectional

Ground

IR Output Signal

(-)

(+)

(-)

(+)

Figure 24. Wiring the IR/Serial Ports

Serial control — Connect one of these ports to the serial control receive (Rx) and

ground pins of the device to be controlled. These ports have the same serial protocol options (see page23) as the COM ports.

IR control — Connect one of these ports directly to the wired IR port of another device. Alternatively, insert the wires from up to four IR Emitters into an IR port and place the heads of the emitters over or next to the IR signal pickup windows of the devices. For wiring, see the following diagrams or the IREmitter Installation Guide (available on

www.extron.com).

NOTE: Each emitter must be within 100 feet (30.4 meters) of the IPCP for best IR

control results.

Installing One Single Emitter Installing One Dual Emitter

Ground (−)

IR Signal (+)

One Single IR Emitter

Ground (−)

IR Signal (+)

Dual IR Emitter

Installing Two Single Emitters When installing only single emitters, tie them in series as shown below.

Ground (−)

IR Signal (+)

(−)

(+)

(−)

(+)

Two Single IR Emitters

IPCP Pro Series • Hardware Features and Installation 28

Page 37

Relay 1

ont/Bottom Panel,

N Rail Models

RELAYS

2143CC

Relay ports — Relay ports (see figure 14, figure 15, and figure 16 on page18

through page20) provide control for power, screen or projector lifts, window coverings, and similar items, when trigger events occur.

All relays are normally open.

Normally

Rear Panels, Rack Mount Models

1 2

3 4

5 6

7 8

RELAYS

Open (1)

RELAYS

2143CC

Open (2)

Normally

Common

• Connect devices for contact control.

Relays

• Do not exceed a total of 24V at 1A for each port.

Normally

Open

Closed

Front Panels, Rack Mount Models

RELAYS

2134

5678

Common Relay 2

Relay LEDs

Light when the corresponding relays are activated (tied to GND, closed).

To Room

Control

Equipment

Common Relay 2

To Room

Control

Equipment

21C

Figure 25. Cabling Relay Ports

These relay contacts may be used to control any equipment as long as the contact specifications of a total of 24V at 1A are not exceeded for each port. These relays are normally open by default.

When activated, the open contacts close. They can be set up to operate in one of two ways:

• Latching (brief or indefinite period contact) (press to close, press to open), or

• Pulsed (timed cycle) (press to close, timeout to open, with automatic repeat).

In pulse mode the default timeout period (hold time) is ½ second (500 ms). Use Global Configurator to change the length of the timeout period.

NOTE: The pulse function is absolute: it always sets the relay state to closed, times

out (briefly), then opens the contact. It overrides the previously selected setting (on state, off state, or toggle).

IPCP Pro Series • Hardware Features and Installation 29

Page 38

Additional Control Ports

Rear Panel,

Front Panel,

Device 1

Flex I/O ports (see figure 14 and figure 15 on page18 and page19) —To allow

the IPCPProSeries control processor to monitor devices to trigger events, connect switches, sensors, LEDs, relays, or similar items to these ports. Flex I/O ports can be configured as analog inputs, or as digital inputs or outputs with or without +5VDC pull-up. These ports can trigger events or functions (such as triggering relays, issuing commands, or sending an e-mail) that have been configured using GC. By default these ports are set as digital inputs with pull-up disabled.

Rack Mount Models

Congure each port as an analog input or as a digital input or output with or without +5 VDC pull-up.

Use these ports to:

• Monitor or trigger events and functions (toggle relays, issue commands, send e-mail), once congured.

3214G

FLEX I/O

• Power LEDs or other devices that accept a TTL signal.

Heat

Shrink

Over

Shield

Wires

4 3 2

Switch, Sensor

Flex I/O (digital input/output or analog input)

Ground

Wire Nut

Share the same ground among I/O connections.

Device 4

Device 3

Device 2

(Switches, sensors,

LEDs, relays, or

Resetting the Unit

Reset

Button

There are four reset modes that are available by pressing the Reset button on the front panel (for most models) or the rear panel (for the IPCPPro embedded control processors). The Reset button is recessed, so use a pointed stylus, ballpoint pen, or Extron Tweeker to access it. See the reset modes table below and on the next two pages for a summary of the modes.

ATTENTION:

NOTE: If you press and hold the Reset button continuously, the LED blinks every

• Review the reset modes carefully. Using the wrong reset mode

may result in unintended loss of flash memory programming,

Power

LED

port reassignment, or a unit reboot.

• Analysez minutieusement les différents modes de

réinitialisation. Appliquer le mauvais mode de réinitialisation peut causer une perte inattendue de la programmation de la mémoire flash, une reconfiguration des ports ou une réinitialisation de l’unité.

3seconds, and the unit enters a different mode, from the Reset All IP Settings mode through the Reset to Factory Defaults mode. For Reset to Factory Defaults mode the LED blinks three times, the third blink indicating the last mode. The modes are separate functions, not a continuation from one mode to the next.

Use This Mode to...

Mode

Temporarily boot up the unit with factoryinstalled firmware for a single power cycle in the event that a firmware update has failed or if incompatibility

Use Factory Firmware

issues arise with userloaded firmware

IPCP Pro Series Control Processor Reset Mode Summary

Activation Result

To start the Use Factory Firmware reset mode and replace firmware:

1. On the control processor, hold down the recessed Reset

button while applying power to the unit. Keep holding the button down until the Power LED blinks twice, then release the button. The control processor enters factory firmware mode, and the LED blinks quickly.

2. Upload new firmware to the unit as desired (see Updating

the Firmware on page58 for details).

The control processor reverts to the factory default firmware. Event scripting

does not start if the unit is powered on in this mode. All user files and settings such as drivers, adjustments, and IP settings are maintained.

NOTE: To return the unit to the firmware

version that was running prior to the reset, cycle power to the unit.

IPCP Pro Series • Hardware Features and Installation 44

Page 53

Use This Mode to...

Mode

Recover project configuration and program files if passwords have been lost

Project Recovery

IPCP Pro Series Control Processor Reset Mode Summary

Activation Result

For devices with firmware version 1.04 and lower

To start the Project Recovery reset mode and recover a project:

1. On the PC, open Global Configurator.

2. Click the Tools menu and select Project Recovery. The

Recovery Mode dialog box opens.

3. Enter the IP address or host name of the target device for

which you want to perform project recovery.

4. Click Recover. The software allows indefinite time to

establish a connection (until a connection is made or the user clicks Cancel).

5. On the control processor, hold down the Reset button while

applying power to the unit. Hold the button down until the Power LED blinks twice, then release the button. The control processor enters project recovery mode for 20 seconds, during which time the Power LED blinks quickly. GC automatically connects to the control processor, then opens and retrieves the project from the unit.

6. Cycle power to the control processor to exit project recovery

mode.

7. Perform the Reset to Factory Defaults reset on the control

processor.

8. Open Toolbelt, start device discovery, select the desired

control processor from the list, and click Manage.

9. Click the Network Settings tab and set the IP address of

the control processor.

10. Click the User Management tab and change the password

of the control processor.

11. Close Toolbelt.

12. In GC, add the new password to the recovered project.

13. Save the project.

14. Upload the project from GC to the control processor.

Project Recovery mode stops regular operation and allows a connection to be made to the unit via GC software without requiring password entry so that project files can be retrieved and saved.

• During project recovery mode, events are

stopped, and so is communication with AV devices.

• While the control processor is in this mode,

use the GC software to recover project files.

• If the software does not initiate project

recovery within 30 seconds after the control processor enters this mode, the control processor exits recovery mode.

• Upon exiting project recovery mode:

• The unit returns to its

• The Power LED returns to being

For devices with firmware version 1.05 and higher

To start the Project Recovery reset mode and recover a project:

1. On the PC, open Global Configurator.

2. Click the Tools menu and select Project Recovery. The

Recovery Mode dialog box opens.

3. Enter the IP address or host name of the target device for

which you want to perform project recovery.

4. Click Recover. The software allows indefinite time to

establish a connection (until a connection is made or the user clicks Cancel).

5. On the control processor, press the Reset button three

times within one second. The control processor enters project recovery mode for 30 seconds, during which time the Power LED blinks quickly. GC automatically connects to the control processor, then opens and retrieves the project from the unit.

6. Perform the Reset to Factory Defaults reset on the control

processor.

7. Open Toolbelt, start device discovery, select the desired

control processor from the list, and click Manage.

8. Click the Network Settings tab and set the IP address of

the control processor.

9. Click the User Management tab and change the password

of the control processor.

10. Close Toolbelt.

11. In GC, add the new password to the recovered project.

12. Save the project.

13. Upload the project from GC to the control processor.

Project Recovery mode stops regular operation and allows a connection to be made to the unit via GC software without requiring password entry so that project files can be retrieved and saved.

• During project recovery mode, events are

stopped, and so is communication with AV devices.

• While the control processor is in this mode,

use the GC software to recover project files.

• If the software does not initiate project

recovery within 30 seconds after the control processor enters this mode, the control processor exits recovery mode.

• Upon exiting project recovery mode:

• The unit returns to its pre-recovery

• The Power LED returns to being

pre-recovery mode state and settings.

steadily lit.

mode state and settings.

steadily lit.

IPCP Pro Series • Hardware Features and Installation 45

Page 54

Use This Mode to...

Mode

Toggle stop/ start program

IPCP Pro Series Control Processor Reset Mode Summary

Activation Result

To stop or start a program:

1. Press and hold the Reset button for about 3 seconds, until

the Power LED blinks once.

2. Release and press the Reset button momentarily (for

<1second) within 1second*. * Nothing happens if the momentary press does not occur

within 1second.

The LED blinks 2 times if the program is starting.

The LED blinks 3 times if the program is stopping.

Run/Stop Program

Enable or disable the DHCP client

NOTE: This reset mode is supported on firmware version 2.00.0002-b004 and higher.

To enable or disable the DHCP client for the LAN port:

1. Press the Reset button five times (consecutively).

2. Release the button. Do not press the button within 3seconds

following the fifth press.

NOTES:

• DHCP toggle mode is supported on firmware version 3.0 or higher.

• By default DHCP is off and the unit uses a static IP address.

Toggle DHCP Client

Reset IP settings and port maps to factory defaults without affecting userloaded files

• When you disable DHCP, the unit reverts to using the previously-set static IP address.

To reset all IP settings:

1. Press and hold the Reset button for about 6seconds until

the Power LED blinks twice (once at 3 seconds, again at 6seconds).

2. Release and press the Reset button momentarily (for

<1second) within 1second*. * Nothing happens if the momentary press does not occur

within 1second.

NOTE:

Reset All IP Settings

Start over with configuration and uploading

To reset the unit to all factory default settings:

1. Hold down the Reset button for about 9seconds until the

Power LED blinks three times (once at 3 seconds, again at 6seconds, again at 9 seconds).

2. Release and press the Reset button momentarily (for

<1second) within 1second*. * Nothing happens if the momentary press does not occur

within 1second.

Reset to Factory Defaults

This resets the settings for both LAN and AV LAN

ports, including turning DHCP off.

• The Reset LED blinks 6 times if the DHCP

client is enabled.

• The Reset LED blinks 3 times if the DHCP

client is disabled.

Reset All IP Settings mode:

• Sets the LAN and AV LAN IP addresses

back to factory default:

• LAN port, models without AV LAN:

192.168.254.250

• LAN port, models with AV LAN:

192.168.253.250

• AV LAN port (DHCP server disabled):

192.168.254.250

• Sets the subnet back to factory default

(255.255.255.0).

• Sets the default gateway address to the

factory default (0.0.0.0).

• Sets domain and host names to factory

default.

• Sets port mapping back to factory default.

• Turns DHCP off.

• Turns events (user-created schedules,

macros) off.

• Stops any running program.

Reset to Factory Defaults mode performs a complete reset to factory defaults (except the firmware).

• Does everything Reset All IP Settings mode

does.

• Removes (clears) all user-loaded files and

configurations from the control processor:

• Clears driver-port associations (IR,

serial, Ethernet) and port configurations.

• Removes button/touchpanel

configurations.

• Removes schedules, settings, macros.

NOTE: After performing a Reset All IP Settings or Reset to Factory Defaults reset, use

Toolbelt to set the IP address again for use on your network.

IPCP Pro Series • Hardware Features and Installation 46

Page 55

Software-Based Configuration and Control

This section of the guide is divided into the following topics:

• Configuration and Control: an Overview

• Basic Setup Steps: a Guide to this Section and Other Resources

• Downloading the Software and Getting Started

• Troubleshooting

Configuration and Control: an Overview

An IPCP must be configured before use in order to recognize and accept commands and pass them on to the controlled devices. It can be conﬁgured and controlled via a host computer connected to the same network as the control processor. See LAN (IP)

connectors and LEDs starting on page24 for details about LAN port and cabling to

connect the control processor to the network.

• Configure the control processor by using the Global Configurator software

(GCProfessional or GC Plus), or program it using Global Scripter. See the Extron

website for full system hardware and software requirements for GC.

• The default web pages embedded within the control processor provide a means to view

general hardware information, network settings, and, if configured, project information. The embedded web pages can also be used to update the IPCP firmware. You cannot configure the control processor via the embedded web pages.

IPCP Pro Series • Software-based Configuration and Control 47

Page 56

Basic Setup Steps: a Guide to this Section and Other Resources

NOTE: GC projects can be created offline and uploaded to the hardware at a later date.

Follow the steps in Setup Checklist: How to Proceed With Installation starting on page9. The overall process for setting up a control processor using GC is as follows:

Within Global Conﬁgurator (GC Professional or GC Plus mode):

Create a new GC Professional or GC Plus project

Conﬁgure the IP settings of

the control processor and the

TouchLink Pro touchpanels.

If desired or required, install a new

security certicate (via Toolbelt).

and add the control processor to it.

Will

TouchLink Pro or

No Yes

third party touchpanels or

other user interfaces

be used?

Create GUI layouts for the touchpanels or other interfaces:

1. Start GUI Designer.

2. Create GUI layout designs for each TouchLink Pro, third party touchpanel (with a TouchLink Interface), or a computer or mobile device (with LinkLicense).

3. Save and build the GUI layout le.

Or...

Download existing GUI layouts from identical touchpanels.

See Network

Communication Setup

Network

on page12.

Congure ports on the

control processor.

Create monitors, schedules, timers,

macros, and local variables.

Add touchpanels or other interfaces

(if used) to the project.

Import GUI layouts and congure the

touchpanels or other interfaces.

Save the project.

Build and upload the conguration to

the control processor.

Test the system, make adjustments,

nalize conguration.

Figure 41. Overall Configuration Steps

IPCP Pro Series • Software-based Configuration and Control 48

Page 57

Downloading the Software and Getting Started

GC software updates and a large variety of device drivers can be downloaded from the Download page on the Extron website (www.extron.com/download/index.aspx). When you locate the desired software or driver package, follow the on-screen directions to download and install it.

NOTE: New RS-232 and Ethernet drivers are required. You must use serial and

Ethernet drivers developed specifically for the IPLinkPro platform. With the exception of IR device drivers, drivers used for the previous generation IPLink (non-Pro) control processors are not compatible.

Locating Software, Firmware, and Driver Files on the Extron Website

There are three main ways to ﬁnd software, ﬁrmware, and device drivers within

www.extron.com:

• Via links from the web page for the specific product

• Via the Download Center page (click on the Download tab at the top of any page

within the Extron website.)

• Via links from search results

NOTE: For some software you have the option to click the Download button to begin

downloading the software file. For other software there is a link for contacting an Extron support representative who can provide you access to the latest version.

To obtain Extron control product software, you must have an Extron Insider account and contact an Extron support representative. Extron provides training to our customers on how to use the software. For Global Configurator Professional, you must first attend Extron training, pass a proficiency test, and achieve Extron Control Professional Certification before being able to access all the features of that program.

Via links from the web page for the specific product

1. Navigate to the web page for the speciﬁc product model by performing one of the

following:

• Typing the model name into the search field in the upper right of any Extron web

page and clicking the magnifying glass icon or

• Selecting the model name from the Product Shortcuts drop-down list in the

upper left of the Extron home page or Products page.

2. Click the Downloads tab in the middle of the product page. A list of available software,

ﬁrmware, and documents for that model appears on screen.

3. Click on the name of the desired software or ﬁrmware to start downloading the ﬁle, or

click on the link for device drivers to navigate to a page from which you can select either a driver package or speciﬁc drivers for individual devices.

Via the Download Center page

1. Click on the Download tab at the top of any page within the Extron website to access

the Download page.

2. Click on the link for the desired software product category (such as Global Conﬁgurator

Professional, ﬁrmware, or control system device drivers) in the center of the screen. A page opens that allows you to make more speciﬁc selections from within that category.

IPCP Pro Series • Software-based Configuration and Control 49

Page 58

3. For software, click on the link for the speciﬁc software that you need. A software

product page opens that provides a description of the software package, a list of system requirements, a list of features, and access to the release notes, in addition to a download link.

For drivers:

a. Click on the Control System Drivers button. b. Select the name of the control processor from the drop-down list. c. Click the link directly below the search ﬁelds to download the current “Pro Series

driver package” of all available drivers supported by the control processor. Alternatively, search for, locate, and select the device or devices for which you need a driver ﬁle.

d. To download a single driver rather than the package, click on the appropriate link in

the row for the product you want to control to download the driver or to download the “communication sheet.” The communication sheet provides details that may be helpful for working with the product and its control driver.

4. For some software you can click the Download or Download Now button to begin

downloading the software ﬁle. For other software there is a link for contacting an Extron support representative who can provide you access to the latest version.

For drivers, navigate through the alphabetically arranged list to select and download a driver for a specific device.

Via links from search results

1. Type the speciﬁc name of the software package (such as Global Conﬁgurator or

GUIDesigner) into the Search ﬁeld in the upper right of the Extron web page and click the magnifying glass icon. A search results page appears.

2. Click on the name of the software package. A software product page opens that

provides a description of the software package, a list of system requirements, a list of features, and access to the release notes, in addition to a download link.

3. For some software you can click the Download or Download Now button to begin

downloading the software ﬁle. For other software there may be a link for contacting an Extron support representative who can provide you access to the latest version.

Obtaining Control Drivers

Extron provides an extensive selection of device drivers available on the Extron website. Ethernet, serial, and infrared (IR) device drivers (for controlling projectors, displays, DVD players, document cameras, and so forth) are available as individual device driver ﬁles. Prior to conﬁguration, download driver ﬁles for products to be used in the installation.

NOTE: For serial or Ethernet devices, IPCPProSeries control processors require

IPLinkPro drivers. They do not support serial or Ethernet drivers that were created for IPLink (non-Pro) products. However, existing Extron IR driver files are supported.

If the system requires a driver that is not already available, you have additional options:

• Request a new serial (RS-232) or Ethernet driver from Extron.

• Create your own custom IR driver using Extron IRLearner Pro software. Following the

directions in the IRLearnerPro Help File, use the remote control of an AV device and the IR receiver port on the front panel of the IPCPPro to capture commands and create a device-specific driver.

NOTE: The embedded models do not have an IR learning sensor.

IPCP Pro Series • Software-based Configuration and Control 50

Page 59

Things to Do After Installing GC and Before Starting a Project

• Read the Global Configurator Help File, included with the software, for details and step-

by-step procedures on how to start a GCProfessional or GCPlus project and perform basic setup tasks for a control processor. The help file provides a wealth of information on settings and how to use the software. It includes examples of how to use the features of GC and step by step instructions for typical configuration tasks.

• Obtain network addresses and related information from your network administrator.

• Set up the IP address for the control processor. See Network Communication Setup

on page12 for an overview of how to set up the network properties of the unit. For details, see the GC help file or Toolbelt help file. The help files contain instructions on how to set the IP address, gateway IP address, subnet mask, mail server IP address, domain name, web port, SMTP username, and SMTP password so that the IPCP is able to communicate with the network.

Using GC: Helpful Tips

Resources and notes

• The IPCPPro Series Setup Guide or the IPCPPro350DR and IPCPPro355DR Setup

Guide is shipped with the unit. It includes a quick reference to the front and rear panel

features, and covers basic hardware installation.

• See Front Panel Features on page13 and Ports, Addressing, and Connections

on page18 in this guide for features and settings for the ports you are configuring.

• If you plan to configure the IPCP at the installation site, Extron recommends

downloading drivers for all the devices in the installation before you go out to the site.

• The Global Configurator project file (*.gcpro or *.gcplus) contains configuration settings

and it can be saved to a directory or folder for backup or for installation on another IPCPPro control processor. Saving a configuration is recommended before you perform a firmware upgrade.

• IP address, subnet mask, and gateway address are required during network setup of

the control processor.

• The unit name is any name (for example, Room730-IPCPPro550 or ConfRmSystem)

that you want to use to label a specific IPCP unit. The default is a combination of the product name and part of the hardware (MAC) address. This can be changed to your choice of alphanumeric characters and hyphens (-). The following rules apply:

• Spaces are not permitted within the name of a unit or at the start or the end of a

name.

• Underscores ( _ ) are not permitted.

• Valid characters are A-Z, a-z, 0-9, and - (hyphen).

• The unit does not distinguish between upper and lower case letters.

• The name cannot start with a number or a hyphen, and it cannot end with a

hyphen.

• Maximum name length is 63 characters.

IPCP Pro Series • Software-based Configuration and Control 51

Page 60

Troubleshooting

Power Connections

Turn on the input devices (DVD players, Blu-ray players, PCs, and other sources), output devices (display screens, projectors), the control processor, and the PC and touchpanel or eBUS button panels. Touch a conﬁgured button on the touchpanel or eBUS button panel.

If an input or output AV device cannot be remotely controlled (does not respond as expected), check the following:

• Ensure that all devices are plugged in.

• Make sure that each device is receiving power. The IPCP front panel power LED lights if

the device is receiving power.

• If the IPCP includes switched power output ports, verify that the overload indicator LED

is not lit. If the switched 12 VDC power output Over LED is lit, the power draw at the switched power ports has been exceeded. To restore these ports to normal function, do the following:

1. Correct the hardware cause of the overload. Disconnect one or more devices from

the 12VDC switched power output ports on the IPCP. The IPCP waits a moment and rechecks the power load.

• If the total load (power draw) is now within safe limits, the IPCP automatically

re-enables the ports. The green switched 12VDC power status LEDs on the IPCP light, the red OverLED is unlit, and power is restored to the output ports.

• If the total load still exceeds the maximum threshold, the OverLED remains lit

and the ports remain off until the overload is corrected (see step 2).

2. Repeat step 1 (disconnect another device from the switched power output ports)

as needed until the OverLED turns off and all the green switched 12VDC power status LEDs on the IPCP light.

Data Connections

1. Check the cabling connections and make adjustments as needed. The LinkLEDs

on the IPCP and on the touchpanel or PC should be lit green steadily if a network connection is detected. If these LEDs are not lit, either the cable is faulty or not plugged in, or the wrong type of cable is being used (see LAN (IP) connectors and LEDs on page24).

2. Try to “ping” the unit by entering one of the following at the command prompt on the

PC:

• ping 192.168.254.250 — for a unit without AVLAN, or for an AVLAN port

• ping 192.168.253.250 — for the LAN port of a unit with AVLAN

• ping 192.168.245.1 — for an AVLAN port if the DHCP server is enabled

Or ping the IP or web address provided to you by your system administrator. If you get no response:

• Make sure your unit is using the appropriate subnet mask (check with your system

• Make sure your PC and network do not have a software firewall program that might

when the DHCP server is disabled (default)

administrator).

block the IP address of the IPCP unit.

IPCP Pro Series • Software-based Configuration and Control 52

Page 61

3. If contact is established with the unit, but the IPCP web pages cannot be accessed

by your browser program, verify (via an Internet network options or preferences menu) that your browser is conﬁgured for direct network connection and is not set up to use a proxy server.

Device Control Connections and Conﬁguration

• Verify that ports are wired correctly and that ground (earthing) wires are connected to

the proper pins on the control processor and, if applicable, on the controlled device.

• Ensure that each IR emitter head is placed adjacent to or directly over the IR pickup

window on the controlled device.

• Verify that the appropriate drivers were used while creating the configuration file and that

the correct commands and signal types (IR, RS-232, Ethernet) are associated with the appropriate ports on the control processor and on the other devices.

• For digital input and output connections, verify whether the application requires the

+5VDC pull-up resistor within the IPCP for TTL circuits and use the software to check whether it is selected within the configuration.

• Verify that input current at any digital input or output port does not exceed 250mA.

• Verify that input current at the volume control port (IPCPPro250) does not exceed

10VDC and that the amplifier is cabled correctly, as well.

eBUS Connections and Conﬁguration

• Verify that the eBUS ports are wired correctly and that ground (earthing) wires are

connected to the ground pins on every device in the system. Connectors should be wired the same at each port.

• Check for eBUS address conflicts. Ensure that each device in the system has a distinct,

individual bus ID address and that no device is set to address zero. When an eBUS address conflict exists:

• The eBUS status LED on the IPCP blinks fast.

• The devices that share an address do not function.

• The other devices work correctly.

NOTE: If a device bus address is set to zero, it is not recognized by the IPCP.

• If the IPCP does not recognize any connected devices and if the eBUS Overload LED is

lit, power consumption at the eBUS port is too high. Use one of these methods to restore the eBUS port to normal mode:

• Remove eBUS devices one at a time from the system until the overload no longer

occurs.

• Add supplemental power supplies to the system.

See the eBUS Technology Reference Guide for details.

• The green eBUS status LED on the IPCP lights, the red eBUS Over LED should be unlit,

and eBUS devices resume functioning and are again recognized by the IPCP.

If you are still experiencing problems, call the Extron S3 Sales & Technical Support

Hotline or the Extron S3 Control Systems Support Hotline (1.800.633.9877).

IPCP Pro Series • Software-based Configuration and Control 53

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Reference Information

This section of the guide includes the following reference items:

• Network Port Requirements and Licensed Third-Party Software

• File Types: a Key to Extron-specific File Names

• Secure Sockets Layer (SSL) Certificates

• Unmounting a DIN Rail Unit

To read product speciﬁcations, visit the IPCPProSeries product pages at www.extron.com.

Network Port Requirements and Licensed Third-Party Software

Network administrators may ﬁnd it useful to know which ports, protocols, and services are used by the IP Link Pro control processors, TouchLink Pro Touchpanels, Global Conﬁgurator Plus and Professional software, Toolbelt, and Extron Control (for IPLinkPro control systems). A list of protocols used for inbound and outbound communication for each type of device or software is available in the Pro Series Control Product Network Ports and Licenses Guide, part 68-2961-01, available at

www.extron.com.

The control processors use various licensed third-party software packages during operation. To view details about third-party packages and associated licensing, click the License

Information button in the internal web pages of the control processor. A License Information window opens. To view a copy of a listed package license, in the License Information window, click the link in the License column for the relevant package. This

opens a copy of the package license in a separate window. A list of licenses is also available in the Pro Series Control Product Network Ports and Licenses Guide at www.extron.com.

File Types: a Key to Extron-specific File Names

A basic understanding of the types of ﬁles used by the control processor is helpful in order to decide what (if anything) to do with them.

• .eff — This is an Extron firmware update file. See the Firmware Updates section

starting on page57 for details on firmware updates.

• .eir — These are IR driver files containing infrared commands. There is a separate .eir

file for each device the IPCP controls via infrared communication. This is also the type of file created during IR learning. Via Global Configurator, these files can be imported and associated with one of the IR ports on a control processor.

• .ell — This is a LinkLicense file. It appears in systems that use a LinkLicense for using a

third-party device as a control interface instead of an Extron TouchLink Pro touchpanel.

• .gcplus — This is a Global Configurator Plus configuration file.

• .gcpro — This is a Global Configurator Professional configuration file.

• .gdl — This is a GUI Designer layout created for TouchLinkPro a touchpanel or

third-party touch interface.

• .glta — This is a GUI layout template.

• .gs – This is a Global Scripter project file.

IPCP Pro Series • Reference Information 54

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Secure Sockets Layer (SSL) Certificates

Extron control processors ship with factory-installed SSL certiﬁcates created by Extron. If you want or are required to use a different SSL certiﬁcate at your installation site, then you can use system utilities in the Toolbelt software to change the SSL certiﬁcate at any time. The Toolbelt Help File provides instructions on how to apply an SSL certiﬁcate to a control processor.

NOTES:

• You must run Toolbelt as an administrator.

• Some certificates require a passphrase that is created when the certificate is

created. If a passphrase is required, you must enter that passphrase before uploading and applying the certificate.

IP Link Pro controllers support standard OpenSSL certiﬁcate encodings such as .pem (Privacy-enhanced Electronic Mail) and .der ﬁle types. PEM ﬁle types are ASCII encoded and are the required format for uploading to the control processor. DER (Distinguished Encoding Rules) ﬁle types are binary encoded and can typically have several ﬁle extension variations, such as .crt and .cer. There are many standard tools that can convert from DER to PEM ﬁle encodings if needed.

NOTE: A DER format file must be converted to PEM encoding before uploading it to the

control processor.

To properly create the certiﬁcate for uploading to Extron control processors, ensure that the certiﬁcate ﬁle meets the following requirements:

• contains X.509 certificate information

• contains public and private keys

• uses PEM encoding

NOTE: ITU-T standard X.509 covers aspects of public key encryption, digital

cryptography, certificates, and validation.

Contact your IT administrator for more information on what tools and policies are required to obtain or create the SSL certiﬁcate and, if necessary, the corresponding passphrase.

IPCP Pro Series • Reference Information 55

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Unmounting a DIN Rail Unit

If the need arises, the IPCP Pro 350DR or IPCP Pro 355DR can be removed from the DIN rail, whether or not cables are still attached. Remove or unmount the unit as follows:

1. Pull the mounting clip down to release the unit from the bottom of the rail (see ﬁgure 30,

). If you cannot grasp and pull the clip by hand, insert a small, ﬂat-bladed screwdriver

(such as an Extron Tweeker) through the slot in the clip and pull it downward.

2. While the clip is pulled down, tilt the IPCPPro away from the DIN rail and lift it off the rail

(see 2).

Rear View

Side View

Tilt unit to dismount.

Locked

Pull the clip to release the unit from the rail.

Unlocked

Figure 42. Unmounting the Unit

IPCP Pro Series • Reference Information 56

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Firmware Updates

If the need arises, you can replace the IPCP ﬁrmware. This section covers the following ﬁrmware-related topics:

• Determining the Firmware Version

• Updating the Firmware

Determining the Firmware Version

There are several ways to check which ﬁrmware version the control processor is using:

• View the device information in Toolbelt.

• View the general status information section of the IPCP embedded web pages.

• View the GlobalViewer (GV) web pages (if the control processor has already been

configured and the GV web pages have been generated, built, and uploaded to the control processor).

Before using any of those methods, connect the control processor and the PC to the same network. For details see the Hardware Features and Installation section starting on page9, the Software-Based Conﬁguration and Control section starting on page47, and the IPCPPro Series Setup Guide or the IPCPPro350DR and IPCPPro355DR Setup Guide.

Using Global Conﬁgurator and Toolbelt

1. Start Global Configurator in either GCProfessional or GCPlus mode and open the

Toolbelt link, or open the Toolbelt software directly.

2. Either add the desired control processor manually or start device discovery and select

the desired processor from the list of discovered devices.

3. Click Manage in the row for the desired control processor and view the device

information that appears in that section.

Using a Browser

The control processor comes with a set of factory default embedded web pages. Also, after conﬁguration, the GlobalViewer (GV) application could be installed in the unit, providing a different set of web pages. See the Global Conﬁgurator Help File for information on how to use that software and the resulting web pages. Either type of web page (factory default or GV) can be used to ﬁnd the ﬁrmware version and part number of the unit.

1. Start a browser program.

2. Type the IP address of the control processor into the address ﬁeld of the browser and

log on to the internal web page or to the optional GlobalViewer web page stored in the control processor (see the Global Conﬁgurator Help File for details).

3. Look for the general device or status information section.

IPCP Pro Series • Firmware Updates 57

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Updating the Firmware

Firmware upgrade tools require the PC and the control processor to both be connected to an Ethernet network. The instructions for updating the IPCP ﬁrmware assume you have installed the appropriate software on your PC ﬁrst.

NOTES:

• You should save the existing configuration to a file (see the Global Conﬁgurator

Help File for instructions) before replacing the firmware. If the file is saved, the

configuration can be restored to the IPCP later using GC.

• Check the Extron website for firmware-related documents, instructions, patch files,

and new firmware files before loading new firmware into the control processor. We recommend that you read the firmware release notes (available from

www.extron.com) before beginning the firmware update.

Locating and Downloading the Firmware

1. Visit the Extron website to ﬁnd the latest ﬁrmware ﬁle for the control processor. The

easiest way to locate ﬁles is through the Downloads tab on the web page for the speciﬁc model.

2. Download the executable installer ﬁle (*.exe) from the website and run the installer

program. The program stores the ﬁrmware ﬁle on the PC in C:\Program Files (x86)\Extron\Firmware or C:\Program Files\Extron\Firmware within a

folder speciﬁc to that version.

3. Write down the ﬁrmware ﬁlename and location for later use. The ﬁlename ends in .eff

such as 49-247-50-x.xx.xxxx-yyyy.eff, where x.xx.xxxx is the version number.

NOTE: The firmware update file must have a filename extension of .eff. If the file

Installing Firmware

Firmware can be replaced by using one of the following:

• Global Configurator (using the link to Toolbelt)

• Toolbelt

• The firmware uploader feature in the default embedded web page

These methods allow you to browse to ﬁnd and select the appropriate .eff ﬁle on your PC and then click an Upload button to initiate the ﬁrmware upload to the control processor.

NOTE: Toolbelt allows you to update multiple devices with the same firmware version

simultaneously.

Allow at least a couple minutes for the ﬁrmware to ﬁnish uploading. At the end of the upload process, the unit partially reboots and loses its connection to the PC. Therefore, to continue using the web page or Toolbelt you need to refresh the web page or reconnect via Toolbelt after the ﬁrmware update.

does not have that extension, it does not work properly.

IPCP Pro Series • Firmware Updates 58

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Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:

Extron Electronics 1230 South Lewis Street Anaheim, CA 92805 U.S.A.

Europe and Africa:

Extron Europe Hanzeboulevard 10 3825 PH Amersfoort The Netherlands

Asia:

Extron Asia Pte Ltd 135 Joo Seng Road, #04-01 PM Industrial Bldg. Singapore 368363 Singapore

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modiﬁcations were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This will begin the repair process.

Japan:

Extron Electronics, Japan Kyodo Building, 16 Ichibancho Chiyoda-ku, Tokyo 102-0082 Japan

China:

Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China

Middle East:

Extron Middle East Dubai Airport Free Zone F13, PO Box 293666 United Arab Emirates, Dubai

USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040

Asia: 65.6383.4400 Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or ﬁtness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.