Extron electronics IPCP Pro 250, IPCP Pro 550, IPCP Pro 350 User Manual

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Page 1

IPCP Pro Series

IP Link Pro Control Processors

User Guide

IP Link® Pro Products

68-2438-01 Rev. C

02 16

Page 2

Safety Instructions

Safety Instructions • English

WARNING: This symbol, , when used on the product, is intended to

alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website,

www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit, signale

à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec le matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site Extron, www.extron.com.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in der

im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website, www.extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии неизолированного опасного напряжения внутри корпуса продукта, которое может привести к поражению электрическим током.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций по эксплуатации и обслуживанию в руководстве, прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности, соблюдении нормативных требований, электромагнитной совместимости (ЭМП/ЭДС), возможности доступа и других вопросах см. руководство по безопасности и соблюдению нормативных требований Extron на сайте Extron: www.extron.com, номер по каталогу - 68-290-01.

安全说明 • 简体中文

警告：产品上的这个标志意在警告用户该产品机壳内有暴露的危险电压，

有触电危险。

注意：产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使用的特性等相关内容，敬请访问 Extron 网站 www.extron.com，参见 Extron 安全规范指南，产品编号 68-290-01。

安全記事 • 繁體中文

警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

注意 若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有重

要的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規遵守手冊》，準則編號 68-290-01。

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo.

Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

安全上のご注意 • 日本語

警告: この記号が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意: この記号が製品上に表示されている場合は、本機の取扱説明書

に記載されている重要な操作と保守 ( 整備)の指示についてユーザーの注意を喚起するものです。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目については、エクストロンのウェブサイト www.extron.com より『 Extron Safety and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。

안전 지침 • 한국어

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을 경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수 안내서, 68-290-01 조항을 참조하십시오.

Page 3

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

NOTE: For more information on safety guidelines, regulatory compliances,

Battery Notice

This product contains a battery. Do not open the unit to replace the battery. If the battery needs replacing, return the entire unit to Extron (for the correct address, see the Extron Warranty section on the last page of this guide).

CAUTION: Risk of explosion. Do not replace the battery with an incorrect type. Dispose

ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de pile.

EMI/EMF compatibility, accessibility, and related topics, see the “Extron Safety and

Regulatory Compliance Guide“ on the Extron website.

of used batteries according to the instructions.

Débarrassez-vous des piles usagées selon le mode d’emploi.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.

The following registered trademarks Extron Electronics:

AVTrac, Cable Cubby, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Extron, Flat Field, FlexOS, Global Configurator, GlobalViewer, Hideaway, Inline, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VersaTools, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, and XTPSystems

Registered Service Mark

AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS (Class D Ripple Suppression), DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), DriverConfigurator, DSPConfigurator, DSVP (Digital Sync Validation Processing), eLink, Entwine, EQIP, FastBite, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Scope-Trigger, ShareLink, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, True4K, Vector, WebShare, XTRA, ZipCaddy, and ZipClip

(SM)

: S3 Service Support Solutions

(®)

, registered service marks

Registered Trademarks

(SM)

, and trademarks

Trademarks (™

(™)

are the property of RGB Systems, Inc. or

(®)

)

Page 4

Conventions Used in this Guide

Notiﬁcations

The following notiﬁcations are used in this guide:

CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessure mineure.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C [01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

Computer responses and directory paths that do not have variables are written in the font shown here:

Variables are written in slanted form as shown here:

Selectable items, such as menu names, menu options, buttons, tabs, and ﬁeld names are written in the font shown here:

Specifications Availability

Product speciﬁcations are available on the Extron website, www.extron.com.

Extron Glossary of Terms

NOTE: For commands and examples of computer or device responses mentioned

in this guide, the character “0” is used for the number zero and “O” is the capital letter “o.”

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32 C:\Program Files\Extron

ping xxx.xxx.xxx.xxx —t SOH R Data STX Command ETB ETX

From the File menu, select New. Click the OK button.

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

Page 5

Contents Contents

Introduction ...................................................1

Before You Begin ................................................ 1

What This Guide Covers ................................. 1

Conventions Used in This Guide ..................... 1

Important Information You Need Before

Installation ..................................................... 1

About the IPCPProSeries .................................. 2

Features ......................................................... 2

Application Diagrams .......................................... 4

Device Control .................................................... 5

About Global Conﬁgurator (with

GCProfessional and GCPlus Modes) ............... 6

PC System Requirements ................................... 6

Hardware Features and Installation ...........7

Setup Checklist: How to Proceed With

Installation ......................................................... 7

Get Ready ...................................................... 7

Mount and Cable All Devices .......................... 8

Set Up the Control Processor and

Touchpanels for Network Communication ...... 8

Conﬁgure the Control Processor and

Touchpanels .................................................. 8

Test and Troubleshoot..................................... 9

Network Communication Setup .......................... 9

Front Panel Features ......................................... 10

IR Learning Receiver ..................................... 10

Reset Features ............................................. 11

Mounting the IPCPProSeries .......................... 11

Mounting Options ......................................... 11

UL Rack Mounting Guidelines ....................... 11

Rear Panel Features and Connections .............. 12

Power Connections ...................................... 13

Bidirectional Control and Communication

Connections and Features ........................... 15

Unidirectional Control and Communication

Connections ................................................ 17

Additional Control Ports ................................ 19

Resetting the Unit ............................................. 22

Software-Based

Conﬁguration and Control .........................25

Conﬁguration and Control: an Overview ............ 25

Basic Setup Steps: a Guide to this Section

and Other Resources ...................................... 26

Downloading the Software and Getting Started .. 27

Locating Software, Firmware, and

Driver Files on the Extron Website ................ 27

Obtaining Control Drivers .............................. 28

Things to Do After Installing GC and

Before Starting a Project .............................. 29

Using GC: Helpful Tips ................................. 29

Troubleshooting ................................................ 30

Power Connections ...................................... 30

Data Connections ......................................... 30

Device Control Connections and

Conﬁguration ............................................... 31

Reference Information ...............................32

Network Port Requirements.............................. 32

IP Link Pro Control Processors ..................... 32

TouchLink Pro Touchpanels .......................... 33

Global Conﬁgurator Plus and Professional

Software with Toolbelt .................................. 33

Extron Control for iPad (for IP Link Pro

Control Sytems) ........................................... 33

File Types: a Key to Extron-speciﬁc File Names .. 34 Licensed Third-Party Software Used in the

Control Processors .......................................... 35

Firmware Updates .......................................36

Determining the Firmware Version ..................... 36

Using Global Conﬁgurator and Toolbelt ......... 36

Using a Web Browser ................................... 36

Updating the Firmware ..................................... 37

Locating and Downloading the Firmware ...... 37

Installing Firmware ........................................ 37

Glossary ....................................................... 38

IPCP Pro Series • Contents v

Page 6

IPCP Pro Series • Contents vi

Page 7

Introduction

This section covers the following basic information you should know about this guide and the product before installation:

• Before You Begin — What this guide covers and does not cover, and what terms are

used to refer to these products

• About the IPCPProSeries

• Application Diagrams

• Device Control — General information about IR, RS-232, and Ethernet control of other

products

• About Global Configurator (with GCProfessional and GC Plus Modes)

• PC System Requirements — Where to find computer and network system requirements

Before You Begin

What This Guide Covers

This user guide provides instructions for an experienced installer to install an Extron IPCPProSeries IP Link Pro Control Processor. This guide provides detailed information and best practices recommendations about cabling the control processor, a brief overview of the conﬁguration process, and reference information.

You will conﬁgure the control processor using Extron Global Conﬁgurator software running in Global Conﬁgurator Professional (GCProfessional) or Global Conﬁgurator Plus (GC Plus) mode. This guide does not contain instructions on detailed software-related setup steps or details of conﬁguration within the software: those are covered in the Global Conﬁgurator Help ﬁle and help ﬁles for related programs. The software help ﬁles describe how to use each program to download drivers, add AV devices to a conﬁguration, conﬁgure basic functions, and set up schedules, macros, e-mail alerts, touchpanel button conﬁgurations, and the like.

Conventions Used in This Guide

Throughout this guide the IPCPProSeries products are also referred to as the “IPCP,” “IPCPPro,” or “control processor.” Global Conﬁgurator software is referred to as “GC,” which can be run in Global Conﬁgurator Professional mode (“GCProfessional”) or Global Conﬁgurator Plus mode (“GCPlus”). The GlobalViewer Enterprise application is sometimes referred to as “GVE.” Unless otherwise noted, in images of software or Web pages, circled numbers correspond to the like-numbered procedural steps.

Important Information You Need Before Installation

The IPCPPro Series control processors and TouchLinkPro touchpanels work differently from the previous generation of IPLink products. The order and types of setup tasks are important. Pay close attention to them. Follow the setup checklist in the Hardware

Features and Installation section starting on page7.

IPCP Pro Series • Introduction 1

Page 8

About the IPCPProSeries

The IPCPProSeries Control Processors integrate Ethernet connection into AV systems to allow users to remotely control, monitor, and troubleshoot AV equipment, including display devices and switchers, source devices, and various other items such as lights, a projector lift, or a screen motor. They can be used in a distributed control system environment or as stand-alone control processors. Some models also have the ability to power devices that accept 12VDC.

Figure 1. IPCPPro250 (left), IPCPPro350 (center), IPCPPro550 (right)

An IPCPProSeries control processor is the centerpiece of a control system that features Extron TouchLinkPro Touchpanels. The IPCP supports multiple TouchLink Pro touchpanels over a standard Ethernet network. The touchpanels provide a convenient interface for controlling the IPCP, which, in turn, controls the other system components. Another option is to use a third-party device such as a touchpanel or tablet in conjunction with Extron LinkLicense.

NOTE: GUI Designer is used to design the user interface layout of any Extron

TouchLinkPro touchpanel or third-party touch interface that is used with the IPCP.

Features

The IPCP is conﬁgured completely via Global Conﬁgurator software. Once you have set up how you want it to work (set up IP addresses and functions, assigned drivers to ports, conﬁgured relays and digital input or output), that information is saved to a project conﬁguration ﬁle that is built and uploaded into the IPCP and to any optional TouchLink touchpanels.

The IPCPProSeries integrates seamlessly with Extron GlobalViewer Enterprise (GVE) software and the GlobalViewer Web-based AV resource management tool for remote control applications.

General features

Flexible options for device control — The IPCP offers RS-232 and infrared (IR) control, TCP/Ethernet control and monitoring, relays, and either digital I/O (digital input or digital output) or ﬂex I/O (analog input or digital input or digital output) controls. Some models also offer independently switched 12VDC power output or a port for volume control of an Extron audio ampliﬁer.

Rack mountability — All models except the IPCPPro350M are housed in a standard 1U high enclosure which is easily rack mounted or can be installed in or under furniture with an optional mounting kit.

Universal power system compatibility

• The IPCP Pro 550 includes an internal power supply that accepts 100-240 VAC,

50-60 Hz input.

• Other models include a 12VDC external power supply that accepts 100-240 VAC,

50-60 Hz input.

IPCP Pro Series • Introduction 2

Page 9

Network and configuration features

• Global compatibility — The IPCP uses industry standard Ethernet communication

protocols, including DHCP, DNS, HTTP, HTTPS, ICMP, NTP, SFTP, SMTP, SNMP, SSH, TCP/IP, and UDP/IP.

• Embedded Web pages — The IPCP embedded Web pages include online

diagnostics and monitoring of basic features.

• Network switch — The IPCPPro350 and IPCPPro350M include an unmanaged

3port switch which supports 10Base-T up to gigabit (1000Base-T) Ethernet communication. Connect any one of these ports to the LAN for communication with the IPCP. Connect the other two ports to devices such as TouchLink Pro touchpanels and network-controlled AV devices.

• Remote equipment management — The IP Link Pro connection allows you

to remotely manage, monitor, and control several Ethernet-enabled products such as projectors, cameras, video conferencing equipment, switchers, and other AV equipment. The IPCP provides support for the following:

• TCP, UDP, and HTTP connections

• Password protection using secure communication

• Up to 32 (GCProfessional) or 8 (GCPlus) Ethernet devices at a time depending on

the configuration mode

• Connection via IP address or host name

• Multi-level password protection — Allows security to be set based on user roles.

• System asset management — The configured system and control processor allow

you to control, monitor, and schedule various functions of devices in the system.

• E-mail notification — The IPCP can be set up to send e-mail notifications, such as a

notice that a projector has been disconnected or the projector lamp has been used for a designated number of hours.

IPCP Pro Series • Introduction 3

Page 10

Application Diagrams

DTP HDMI 230 D Rx

The following ﬁgures show examples of types of devices that can be connected to some of the ports on the IPCPProSeries control processors.

Extron XTP PI 100

Power Injector

100-240V

50/60 Hz

---A MAX

XTP

XTP PWR

PWR

Ethernet/PoE

Extron

Extron TLP Pro 520M

5" Wall Mount TouchLink Pro Touchpanel

Ethernet

TCP/IP

Network

Screen Control

COM 1

GTxRx

RTSCTS

POWER 12V

IR/SERIAL

1.0A MAX

S G2S G

Ethernet

COM 2 COM 3

DIGITAL I/O

GTxRx GTx Rx

1 2 3 4 G

RELAYS

eBUS

+V+S -S G

21 43 CC

PWR OUT = 6W

Ethernet

PUSH PUSH

POWER GUIDE MENU RES 480 480p720p 1080i 1080p

SELECT

DIRECTV

Tuner

Blu-ray Player

IPCP PRO 350

LAN

1 2 3

Extron IPCP Pro 350

IP Link Pro

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

Control Processor

RS-232

100-240V ~ -- A MAX

CONFIGURABLE

HDMI

50/60 Hz

HDMI HDMI

DIRECTV HD

Microphones

Relay

CATx Cable up to 230' (70 m)

HDMI RS-232

OUTPUTS

OVER DTP

RS-232 IR

AUDIO

Extron

TxRx GTx Rx

Receiver

Audio

INPUTS

RS-232 IR

TxRx Tx RxG

SIG LINK

OVER DTP OVER DTP

HDMI

RS-232 IR

DTP IN

TxRx TxRxG

OUTPUTS

SIG LINK

RS-232 IR

DTP IN

DTP OUT

TxRx TxRxG

HDMI

AUDIO INPUTS OUTPUTSOUTPUTS

L 1

L 3

L 2

L 4

+48V

L 5

MIC/LINE

L 6

+48V

Extron XPA 2001-70V

Power Amplier

100-240V 0.5A, 50-60Hz

XPA 2001-70V

ATTENUATION HPF

LIMITER/PROTECT

Media Player

80 Hz

4 2

OFF

SIGNAL

∞

REMOTE

IN1608

1 2

VARIABLE

RESET

L R

Extron

LAN

RS-232

IN1608

TxRx

Scaling Presentation Switcher

Audio

REMOTE

INPUTS

70 V OUTPUT

10V

50mA

L (SUMMED)

STANDBY

GCV

CLASS 2 WIRING

Audio

Extron SM 26T

Surface Mount Speakers

Figure 3. An IPCP Pro 350 Application

IPCP Pro Series • Introduction 4

Page 11

Microphones

Laptop

POWER 12V

0.7A MAX

HDMI

SIG LINK

INPUTS OVER DTP

AUDIO

DTP OUT

RS-232

TxRx TxRxG

Audio

Extron DTP HDMI 230 Tx

Transmitter

INPUTS

OVER DTP

RS-232 IR

AUDIO

TxRx GTx Rx

Extron DTP HDMI 230 D Tx

Transmitter

Blu-ray Player

Component HDMI HDMI

Tuner

PUSH PUSH

POWER GUIDE MENU RES 480 480p720p1080i 1080p

SELECT

DIRECTV

Extron FF 220T

Plenum 2' x 2' Flat Field Ceiling Speakers

Flat Panel Display

Audio

100-240V ~ -- A MAX

50/60 Hz

DIRECTV HD

CATx Cable up to 230' (70 m)

CONFIGURABLE

INPUTS

HDMI

Integrated 100 W amplier provides audio coverage for 50' x 40' (15.2 m x 12.2 m) room

OVER DTP

RS-232 IR

TxRx TxRxG

SIG LINK

OVER DTP

RS-232 IR

TxRx Tx RxG

DTP IN

TxRx Tx RxG

Media Player

Flat Panel Display

HDMI HDMI

IN1608 MA

OUTPUTS

L L1 R R

SIG LINK

OVER DTP

HDMI

L 2

L 4

RS-232 IR

DTP OUT

AUDIO INPUTS OUTPUTS

L 5 R

1 2

+48V

MIC/LINE

VARIABLE

L 6

L R

+48V

Audio Audio

RS-232

Extron IN1608 MA

Scaling Presentation Switcher

AMPLIFIED OUTPUT

70V - 100W

CLASS 2 WIRING

REMOTE

LAN

RESET

RS-232

TxRx

100-240V ~ 50-60Hz

1 1 2 3 7

SWITCHED 12 VDC 40W MAX TOTAL

3 4

1.2A MAX

Extron TLP Pro 1520MG

15" Wall Mount TouchLink Pro Touchpanel

TouchLink for iPad

Wireless

Ethernet

RS-232RS-232

2 1 2

TxRx G Tx Rx G Tx Rx G TxRxG S G S G S G S G

RTSCTS

4 5 6

TxRx G Tx Rx G Tx Rx G TxRxG

RTSCTS

S G S G S G S G

Ethernet/Power

Power Injector

Ethernet

TCP/IP

Network

Ethernet

3 4

PWR OUT = 12W

+V+S -S G

eBUS

7 8 321 4 G

FLEX I/ORELAYSIR/SERIALCOM12 VDC

IPCP PRO 550

LAN

3 4

1 2

5 6

7 8

5 6

Extron IPCP Pro 550

IP Link Pro Control Processor

MAC: 00-05-A6-XX-XX-XX

S/N: ####### E######

00-05-A6-XX-XX-XX

Device Control

Figure 4. An IPCPPro550 Application

The IPCP must be conﬁgured in one of the following ways before it will send commands to a projector, display, or other device:

• An IR, RS-232, or Ethernet driver file can be downloaded from the Extron website

(www.extron.com/download/index.aspx). The driver is saved to a folder and commands from the driver are incorporated into the GC configuration file for the control processor and any touchpanels that will work with it. The configuration file is built and uploaded to the IPCP via GC.

• If a driver is not already available, RS-232 or Ethernet command strings can be

entered directly from a host computer using GlobalConfigurator. These can then be incorporated into controls within the GC project.

See the Global Conﬁgurator Help ﬁle (which comes with the software) for details on setting up the IPCP and for downloading, programming, or learning device control commands.

IPCP Pro Series • Introduction 5

Page 12

About Global Configurator (with GCProfessional and GCPlus Modes)

Global Conﬁgurator is the software tool for network setup and conﬁguration of an IPCPPro control processor. Global Conﬁgurator:

• Loads device drivers for monitoring the status of and controlling devices within the AV

system.

• Uploads GUIDesigner layouts to touchpanels and third-party touch interfaces.

• Creates the configuration containing all the settings for the control processor and the

products with which it interacts in the AV system.

• Generates a graphical user interface called GlobalViewer (GV) that is uploaded to the

control processor (a GlobalViewer host device) along with the completed configuration and can be accessed as a Web page.

To obtain Global Conﬁgurator (GCProfessional, GC Plus) software, you must have an Extron Insider account and contact an Extron support representative. Extron provides training to our customers on how to use the software. Access to Global Conﬁgurator Professional is available to users who successfully complete Extron Control Professional Certiﬁcation.

PC System Requirements

To ﬁnd the minimum hardware and software requirements for the PC you use to conﬁgure the IPCPProSeries:

• Visit the Download page (www.extron.com/download/index.aspx) on the Extron

website and navigate to the Web page for the specific software package (such as Global Configurator and GUI Designer). Minimum PC hardware and software system requirements are listed in the description section. In some cases, minimum device firmware version requirements are also listed there.

• If system requirements are not listed on the software package Web page, contact an

Extron support representative.

IPCP Pro Series • Introduction 6

Page 13

Hardware Features and Installation

This section covers the following material:

•

Setup Checklist: How to Proceed With Installation — A checklist of tasks to guide

you through installation

•

Network Communication Setup — A flowchart guide to network settings configuration

•

Front Panel Features — Locations and some descriptions of items on the front panel

•

Mounting the IPCPProSeries — Brief guidelines for mounting

•

Rear Panel Features and Connections — Locations, descriptions, and cabling notes

for rear panel features and corresponding front panel indications

• Resetting the Unit — Information about the available reset modes and how to reset the

IPCP

The IPCPPro Series control processors work differently from the previous generation of IPLink products. Pay careful attention to the order and types of setup tasks. Follow the setup checklist in this guide or in the setup guide and keep it with you for reference throughout the installation and conﬁguration process.

Setup Checklist: How to Proceed With Installation

Get Ready



Familiarize yourself with the features of the control processor (see Front Panel

Features on page10 and Rear Panel Features and Connections on page12)

and of any TouchLinkPro touchpanels that will be part of the system.



Download and install the latest version of the following:

• Global Configurator (GC) software — for setting up and configuring the control

processor. GC includes a link to the Toolbelt software and a way to upgrade the firmware of the control processor if the need arises.

• Toolbelt software — for setting up and configuring the control processor

• IPLinkPro device drivers — for use with GC, to make control of other devices

possible

• GUI Designer software — for designing layouts for Extron TouchLinkPro

touchpanels and third-party touch interfaces

All are avail able from www.extron.com (see Locating Software, Firmware, and

Driver Files on the Extron Website on page27).



Obtain network information for the unit from the network administrator. You need the following details for each IPLinkPro device (IPCPPro, TouchLink Pro, IPL Pro):



DHCP setting (on or off)



Device IPaddress



Subnet mask



Write down the MAC address of each IPLinkPro device to be used.



Obtain model names and setup information for devices the IPCP will control.



Gateway IP address



Username



Passwords

IPCP Pro Series • Hardware Features and Installation 7

Page 14

Mount and Cable All Devices

 Mount the unit to a rack or furniture (see Mounting the IPCPPro Series on

page11).

 Cable devices to the control processor (see Rear Panel Features and Connections

starting on page12).

 Connect power cords and power on all the devices.

Set Up the Control Processor and Touchpanels for Network Communication

 Connect the PC that you will use for setup, the control processor, and touchpanels to

the same Ethernet subnetwork. For control processor LAN connections, see LAN (IP)

connectors and LEDs on page16.

 Start Global Configurator, open Toolbelt, and use Toolbelt to set the IP address, subnet,

gateway IP address, DHCP status, and related settings (see the flowchart in Network

Communication Setup on page9).

NOTE: When setting up DHCP during network configuration or if using a host name

instead of an IP address, the user must enter a qualified host name (Username. HostName.Domain). For example: somename.extron.com.

Conﬁgure the Control Processor and Touchpanels

The most basic steps are outlined below in the recommended order.

NOTES:

• See the Global Configurator Help file and GUI Designer Help file as needed for

step-by-step instructions and detailed information. The help file for GC includes an introduction to the software and how to start a project and configuration.

• You must successfully complete Extron Control Professional Certification training

to obtain GC Professional.

 If TouchLinkPro touchpanels are part of the system, start and use GUIDesigner

to design, save, and build the graphical user interface (GUI) layout for the touchpanels (see the GUIDesigner Help file for instructions).

NOTE: To redeem (activate) a LinkLicense, go to www.extron.com/llredeem and

follow the online instructions.

 Using GC, create a new GCProfessional or GCPlus project and configure the

control processor and other IP Link Pro devices. The configuration tells the control processor how its ports function; how to control other products; which touchpanels to interact with; what to monitor; when to do things; and whom to notify, how, and under what circumstances.

 Configure ports on the control processor.

• Select device drivers and link them to each serial, IR/serial, or Ethernet port.

• Select settings (serial protocol, relay behavior, digital I/O or ﬂex I/O settings) as

needed.

 Set up monitors, schedules, macros, and local variables.  Add touchpanels and set them up:

• Upload the GUI configuration to the touchpanels using Global Configurator.

• Assign any appropriate functions, monitors, or schedules to the touchpanels

and their buttons.

IPCP Pro Series • Hardware Features and Installation 8

Page 15

 Save and build the project.  Upload the system configuration to the control processor.

Test and Troubleshoot

 Test the system. See the Troubleshooting section starting on page30 for an outline

of items to check during system troubleshooting.

 Make adjustments to wiring or configuration as needed.

Network Communication Setup

Network setup is essential prior to conﬁguration. Use the ﬂowchart as a guide to setting up the control processor for network use.

Network Communication Setup,

Connected/Online Method

Connect the control processor and PC to the same LAN

Open the Toolbelt software either from within

Global Congurator (GC Professional or GC Plus mode)

or from the stand-alone application.

ToolBelt displays a list of all IP Link Pro devices

Using the MAC address, locate the desired device

Enable DHCP or you must type in the

IP address, subnet address, and gateway,

then congure other network settings as needed.

and apply power.

connected to the network.

in the list and select it.

Figure 5. Network Setup, Online Method

IPCP Pro Series • Hardware Features and Installation 9

Page 16

Front Panel Features

Power

IPCP Pro 350M

(within another device)

eBUS

LEDs

Front panel features are shown below. The quantity and location of ports and corresponding front panel LEDs differ among IPCP models. However, the functions of each type of port and their LEDs are identical for all models. Most of the features and LED indications are described and shown in the Rear Panel Features and Connections section paired with the descriptions of the corresponding rear panel ports.

NOTES:

• The Reset button and power LED for the

IPCPPro350M are located next to the rear panel connectors.

• For reset mode information, see

Resetting the Unit on page22.

The control processor must be set up in order to function. See the Software-

eBUS

LIMIT

OVER

COM

RTS

CTS

COM

(Serial)

LEDs

IR/S

2231

IR/ Serial LEDs

I/O

3142314

Flex

I/O

LEDs

RELAYS

Relay LEDs

based Configuration and Control

section starting on page 25 and the Global Configurator Help file for information about Global Configurator, which you must use to set up the unit.

eBUS

LIMIT

OVER

RTS

CTS

COM

IPCP PRO 250

I/O RELAYS

IR/S

314

1000

LINK

ACT

LAN/

Network

LEDs

LED

Reset Button

(recessed)

Reset

Button

(recessed)

IR Receiver

eBUS LEDs

RTS

eBUS

CTS

LIMIT

OVER

Switched

12 VDC

LEDs

SWITCHED

12 VDC

LIMIT

43 12345678

OVER

COM (Serial)

LEDs

COM

Digital I/O LEDs

RELAYS

I/O

IR/S

3142314

2231

IR/Serial

LEDs

RTS

IR/SERIAL RELAYS FLEX

CTS

2134

5 678

NOTE: Numbers adjacent to LEDs correspond

to the like-numbered rear panel ports.

Flex I/O

Relay LEDs

5 678213 4

LEDs

I/O

eBUS LEDs

eBUS

2134

S LIMIT

IPCP PRO 350

1000 LINK

ACT

IR Receiver

IPCP PRO 550

OVER

1000

LINK

ACT

2–12" (4–30 cm)

LAN

LAN/

Network

LEDs

IR Receiver

IR Learning Angle and Distance

Figure 6. IPCP Pro Series Front Panels

IR Learning Receiver

In most cases, Extron has already produced a driver ﬁle for controlling the projector, display, or source device you plan to use. If a device driver ﬁle is not available, you can create your own using Extron IR Learner software, the remote control of the projector or display, and the IR learning receiver sensor on the IPCP, shown the ﬁgure above.

1 2 3

4 5 6

7 809

IPCP Pro Series • Hardware Features and Installation 10

Page 17

This receiver accepts infrared signals of from 30 kHz to 300 KHz. The IR remote control must be pointed directly at the receiver for best results. The front panel diagram (see

ﬁgure5) indicates the best distances and angles at which to hold the remote control.

NOTE: The IPCP 350M does not have an IR learning sensor.

Reset Features

Reset button and LED — Pressing this recessed button causes various product settings to be reset to the factory defaults. The green power LED ﬂashes depending on the selected reset mode (see Resetting the Unit on page22 and the reset modes table on page 22 for details).

Mounting the IPCPProSeries

Mounting Options

Optional 1U high rack shelves and a variety of rack mounting bracket kits and furniture mounting kits are available for use with the IPCPPro models. Visit the product-speciﬁc page on the Extron website for a list of compatible accessories for mounting your control processor or call a support representative to ﬁnd out which kit to order for your installation. Read the instructions that are included with the rack shelf or mounting kit for installation procedures and see the UL rack mounting guidelines (below) for safe installation.

UL Rack Mounting Guidelines

The following Underwriters Laboratories (UL) guidelines pertain to the safe installation of IPCPProSeries control processors in a rack.

1. Elevated operating ambient temperature — If installed in a closed or multi-unit

rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient temperature. Therefore, install the IPCP in an environment compatible with the maximum ambient temperature (Tma = +122 °F, +50 °C) speciﬁed by Extron.

2. Reduced air flow — Install the equipment in a rack so that the amount of air ﬂow

required for safe operation of the equipment is not compromised.

3. Mechanical loading — Mount the equipment in the rack so that a hazardous

condition is not achieved due to uneven mechanical loading.

4. Circuit overloading — Connect the equipment to the supply circuit and consider the

effect that circuit overloading might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

5. Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted

equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (such as use of power strips).

IPCP Pro Series • Hardware Features and Installation 11

Page 18

Rear Panel Features and Connections

ATTENTION:

• Installation and service must be performed by experienced personnel.

• L’installation et l’entretien doivent être effectués par du personnel expérimenté.

The quantity of ports and corresponding front panel LEDs differs among IPCP models, but the functions of each type of port and their LEDs are identical for any model that includes that type of port.

IPCP Pro 350M

(within another device)

COM 1

GTx Rx

IR/SERIAL

1SG2

IPCP Pro 350

COM 1

POWER 12V

1.0A MAX

AAAA

GTx Rx

IR/SERIAL

1SG2

FFF

RTSCTS

EEE

RTSCTS

DDDEEEE

COM 2COM 3

GTx Rx GTx Rx

RELAYS

2143CC

DDDDE

COM 2 COM 3

GTx Rx GTx Rx

RELAYS

2143CC

GGG

IIII

DIGITAL I/O

1234G

eBUS

+V +S -S G

PWR OUT = 6W

JJJJFFFF GGGG

III

DIGITAL I/O

1234G

eBUS

+V +S -S G

PWR OUT = 6W

JJJ

POWER 12V

1.0A MAX

AAA

COM 1

RTSCTS

Tx Rx

VOL

VCG

KKKK

MMM

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

DDDDEEEE

COM 2

Tx Rx

RELAYS

123

IIII

DIGITAL I/O

12 4G

eBUS

C12

PWR OUT = 6W

JJJ

IPCP PRO 350

LAN

LLL

-S+V +S G

IPCP Pro 250

IPCP PRO 250

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

IR/S

LAN

FFFGGGG

LLLLLLL

MMM

IPCP Pro 550

100-240V ~ 50-60Hz

1.2A MAX

1 1 2 3 7

2 1 2

SWITCHED 12 VDC

40W MAX TOTAL

TxRx GTxRxG Tx Rx GTxRxG SGSG SGSG

3 4

CCCBBBB DDDD EEEE HHHH

4 5 6

TxRx GTxRxG Tx Rx GTxRxG

Figure 7. IPCPProSeries Rear Panels

Power input connector (external power supply), page 13

Power input connector (internal power supply), page 14

Switched 12 VDC power output ports, page 14

3-pole COM RS-232-only ports, page 32

5-pole COM RS-232/RS-422/RS-485 ports, page 15

IR/serial output ports, page 17

Relay ports, page 18

RTSCTS

JJJ

3 4

5 6

7 8

SGSG SGSG

FFF

Flex I/O (digital input/output or analog input) ports, page 19

Digital I/O (digital input/output) ports, page 20)

eBUS ports, page 20

Volume control port, page 21

LAN (Ethernet) connectors and LEDs, page 16

MAC address, page 16

1 2

5 6

GGGG

PWR OUT = 12W

3 4

+V +S -S G

eBUS

7 83214G

FLEX I/ORELAYSIR/SERIALCOM12 VDC

IPCP PRO 550

LAN

LLL

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX

S/N: ####### E######

MMM

IPCP Pro Series • Hardware Features and Installation 12

Page 19

Power Connections

Extron P/N 28-071-57LF)

Smooth

Power input connector (external power supply) — Connect the IPCP to the

included 12VDC power supply (part number 28-071-57LF) here, then connect the external power supply to a 100 to 240 VAC power source.

POWER 12V

x.xA MAX

Figure 8. Connecting an External Power Supply

ATTENTION:

Front Panel

NOTE:

Check the polarity of the power supply before connecting it to the IPCP.

Rear Panel

Ridged

3/16" (5 mm) Max.

Tie Wrap

Power Input, External Power Supply

• Connect to included 12 VDC power supply.

– Return

+12 VDC input

• Front panel LED ( ) blinks during boot-up and remains lit when the IPCP is powered and operational.

Ridged

Smooth

1A MAX

100-240V 50-60Hz

Ground all devices.

External

Power Supply

(12 VDC, 1 A max.,

• Always use a power supply supplied or specified by Extron. Use of an

unauthorized power supply voids all regulatory compliance certification and may cause damage to the supply and the unit.

• Utilisez toujours une source d’alimentation fournie par Extron.

L’utilisation d’une source d’alimentation non autorisée annule toute conformité réglementaire et peut endommager la source d’alimentation ainsi que l’unité.

• If not provided with a power supply, this product is intended to be supplied

by a UL Listed power source marked “Class 2” or “LPS” and rated output 12VDC, minimum 1.0A.

• Si ce produit ne dispose pas de sa propre source d’alimentation électrique,

il doit être alimenté par une source d’alimentation certifiée UL de classe 2 ou LPS et paramétré à 12VDC et 1,0A minimum.

• Unless otherwise stated, the AC/DC adapters are not suitable for use in air

handling spaces or in wall cavities.

• Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour

une utilisation dans les espaces d’aération ou dans les cavités murales.

• The installation must always be in accordance with the applicable provisions of

National Electrical Code ANSI/NFPA70, article725 and the Canadian Electrical Code part1, section16. The power supply shall not be permanently fixed to building structure or similar structure.

• Cette installation doit toujours être en accord avec les mesures qui s’applique

au National Electrical Code ANSI/NFPA70, article725, et au Canadian Electrical Code, partie1, section16. La source d’alimentation ne devra pas être fixée de façon permanente à une structure de bâtiment ou à une structure similaire.

IPCP Pro Series • Hardware Features and Installation 13

Page 20

Power input connector (internal power supply) — Connect the IPCP to a

Rear

Lights if total power drawn

Rear Pa

100 to 240 VAC power source here.

100-240V 50-60Hz

1.2A MAX

Panel

Power Input, Internal Power Supply

• Connect to 100 to 240 VAC.

• Front panel LED ( ) blinks during boot-up and remains lit when the IPCP receives power.

Front Panel

Figure 9. Connecting an Internal Power Supply

Switched 12 VDC power output ports — These ports provide 12VDC output. For

the IPCPPro550, the four ports provide up to a combined maximum of 40watts. Once configured, each port can be separately turned on or off. These ports are monitored continuously for total power usage (draw).

1 2

SWITCHED 12 VDC

40W MAX TOTAL

3 4

12 VDC

nel

3/16" (5 mm) Max.

Tie Wrap

Switched 12 VDC

Power Output

• 12 VDC, 40 watts (max.) = total output for all four ports combined

• Corresponding front panel green LEDs ( ) light when power is available at each port.

Front Panel

SWITCHED

12 VDC

LIMIT

is 41-46 watts.

OVER

exceeds 47 watts. Power output shuts off

until the user corrects the overload.

Figure 10. Switched Power Output Ports and LEDs

• When the total power usage exceeds a threshold of 41watts but is still

below 47watts, the IPCP enters the limit mode, during which the yellow front panel Limit LED lights. If you have configured the unit to do so, the IPCP can issue a power overcurrent notice.

• If power usage exceeds a second, higher threshold (47watts), the IPCP enters

overcurrent mode. It turns these ports off, and the red front panel OverLED lights. If the ports are disabled, the user must disconnect or fix the attached devices to

correct the problem. If the power draw is still excessive, the ports remain off.

IPCP Pro Series • Hardware Features and Installation 14

Page 21

Bidirectional Control and Communication Connections and Features

RELAY

IR/SER

G2S

Rear

3-pole COM ports, RS-232 only and

5-pole COM ports, RS-232/RS-422/RS-485 —

Use COM ports for serial control of a display or other device and to receive status messages from the connected devices. These ports can send commands from a driver file. RS-232 is the default serial mode for the 5-pole ports and the only mode for the 3-pole ports.

IPCPProSeries serial protocol:

• 300 to 115200 baud (9600 baud = default)

• 8 (default) or 7 data bits

• 1 (default) or 2 stop bits

• No parity (default), even, odd, mark, or space

7/8"

(22 mm)

3/16" (5 mm) Max.

Heat

Shrink on Outer Jacket to

Inner

Conductor

Transition

parity

• Flow control support (default = none):

• 3-pole ports: software-only (XON, XOFF)

Extron

Comm-Link Cable

• 5-pole ports: hardware and software

Use the following diagram as a wiring guide to cable the IPCP to other devices.

TIP:

Comm-Link (CTL and CTLP) cable, shown at left, is recommended for these connections. For best results and to avoid short circuits, use shielded wires or wires insulated using heat shrink (instead of bare wires) for the common/ drain wires.

Panels

(RS-232)

Serial (COM) Ports

Select protocol via software.

COM port default protocol:

• 9600 baud

• 8 data bits • 1 stop bit

• no parity • no ow control

COM 2

GTx Rx

1 7

TxRx GTxRxG

or or

TxRx GTxRxG

COM 1

GTx Rx

RTSCTS

IAL

RTS

CTS

RTSCTS

3-pole COM

5-pole COM

(RS-232, RS-422, RS-485)

NOTE: The 5-pole COM ports support both

hardware and software ow control. The 3-pole COM ports support software ow control only.

To 5-pole COM port

To 3-pole COM port

Heat Shrink

Over Shield Wires

CTS RTS

Rx Receive Tx

Ground

Receive

Transmit

Request to send

G Ground

Transmit

Transmit (Tx)

Heat Shrink

Transmit (Tx) Receive (Rx)

Strip wires 3/16" (5 mm) max.

Receive (Rx)

Projector, Panel

Display, PC, or Other

RS-232, RS-422, or

RS-485 Device

RS-232-

Controllable

Device

Clear to send

NOTE: If you use cable that has a drain wire, tie the drain wire to ground at both ends.

Figure 11. Wiring COM ports for Serial Control

For bidirectional serial communication, the transmit, ground, and receive pins must be wired at both the IPCPProSeries and the other device. Each projector or other device may require different wiring. For details, see the manual for that equipment or read the Extron device driver communication sheet, which is included with the drivers.

Front Panels

COM

12345678

RTS =

Request to Send CTS = Clear to Send Tx = Transmitting Data Rx = Receiving Data

RTS

CTS

5-pole COM Pin Conﬁgurations

RS-232

Ground

RTS CTS

RS-422

TxRx-

Ground

Tx+ Rx+

(pins 1 & 2

tied together)

(pins 4 & 5

tied together)

1 (Tx) 2 (Rx) 3 (G) 4 (RTS) 5 (CTS)

RTS

CTS

COM

231

RS-485

Data-

Ground

Data+

NOTE: Maximum distances between the IPCP and the device being controlled are

generally up to 200 feet (61 m) but may vary based on factors such as cable gauge, baud rates, environment, and output levels (from the IPCP and the device being controlled).

IPCP Pro Series • Hardware Features and Installation 15

Page 22

LAN (IP) connectors and LEDs — To connect the IPCP to an Ethernet network

eceived.

MAC

(so you can configure and control the IPCP and the devices connected to it), plug a cable into one of these LAN RJ-45 sockets and connect the other end of the cable to a network switch, hub, router, or PC connected to a LAN or the Internet. If the IPCP has more than one LAN port, the rest of the LAN ports function as simple network switches (a multiport, unmanaged switch), so that you can connect additional devices to the same network. For details of communication protocols, ports, and services used, see

Network Port Requirements on page32.

Cabling:

• For 10Base-T (10 Mbps) networks, use a CAT 3 or better cable.

• For 100Base-T (max. 155 Mbps) or 1000Base-T networks, use a CAT 5 or better cable.

You must configure these ports before using them. Configure the settings via Global Configurator. See Software-Based Configuration and Control starting on page25 of this guide for basic information on configuration.

Activity LED (connector and front panel) — This yellow LED blinks to indicate network

activity.

Link LED (connector and front panel) — This green LED lights to indicate a good

network connection.

1000 LED (front panel) — This green LED lights when the unit is connected to a gigabit

network connection.

Insert Twisted

RJ-45 Connector

Rear Panel

TCP/IP

Network

Ethernet

Pair Wires

Pins:

LAN

Extron Devices

Touchlink Pro

Touchpanel

Straight-through Cable

(for connection to a switch, hub, or router)

End 1 End 2

Pin Wire Color Pin Wire Color

1 white-orange 1 white-orange 2 orange 2 orange 3 white-green 3 white-green 4 blue 4 blue 5 white-blue 5 white-blue 6 green 6 green 7 white-brown 7 white-brown 8 brown 8 brown

12345678

Activity LED

LAN

(Switchers, Scalers)

Crossover Cable

(for direct connection to a PC)

End 1 End 2

Pin Wire Color Pin Wire Color

1 white-orange 1 white-green 2 orange 2 green 3 white-green 3 white-orange 4 blue 4 blue 5 white-blue 5 white-blue 6 green 6 orange 7 white-brown 7 white-brown 8 brown 8 brown

T568B T568AT568BTIA/EIA-T568B

LAN (Ethernet)

Default login credentials:

• Username:

• Password:

Link LED

Default protocol, public ports:

• IPCP IP address: 192.168.254.250

• Gateway IP address: 0.0.0.0

• Subnet mask: 255.255.255.0

• DNS address: 127.0.0.1

• DHCP: off

• Link speed and duplex level: autodetected

• Data rates: 10/100/1000Base-T

NOTE: IPCPs with more than one LAN port function as

multiport, unmanaged network switches so you can

admin

extron

Front Panel

1000

LINK

ACT

LAN

123

1000 Mbps Connection

Network is active.

Data is being sent/r

connect additional devices to the same network.

Figure 12. LAN Connector and LEDs

• Use a straight-through cable for connection to a switch, hub, or router.

• Use a crossover cable or a straight-through cable for connection directly to a

PC. Wire the connector as shown in the tables above.

MAC address — This is the unique user hardware ID number

(MAC address) of the unit (for example, 00-05-A6-05-1C-A0). You may need this address during configuration.

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

Address

IPCP Pro Series • Hardware Features and Installation 16

Page 23

Unidirectional Control and Communication Connections

Two Single IR Emitters

Source Device

IR/Serial output ports — An IPCPProSeries control processor can use infrared

signals or unidirectional RS-232 serial signals to control various devices (up to four per port for IR) via these ports. Set output signal type (IR or serial) during configuration. The figure below shows wiring examples.

IR/Serial Ports

Output options:

• IR (30 kHz to 300 kHz,

• Unidirectional RS-232

Ground

IR Output Signal

with or without carrier signals)

(-)

(+)

(-)

(+)

To a Projector,

Panel Display, or the

Wired IR Remote or

RS-232 Port of a

Rear Panels Front Panels

1 2

IR/SERIAL

1SG2

IR or RS-232

Output

Ground

or or

SGSG SGSG

5 6

IR/SERIAL

3 4

7 8

Unidirectional

Figure 13. Wiring the IR/Serial Ports

IR/S

IR/Serial LEDs

Light when signals are transmitted on the corresponding IR/serial port.

To the IR Receiver of a

Projector, Display, or

Source Device

IR/SERIAL

2134

5678

Serial control: Connect one of these ports to the serial control receive (Rx) and ground pins of the device to be controlled. These ports have the same serial protocol options (see page 15) as the COM ports.

IR control: Connect one of these ports directly to the wired IR port of another device. Or insert the wires from up to four IR Emitters into an IR port and place the heads of the emitters over or next to the IR signal pickup windows of the devices. For wiring, see the following diagrams or the IREmitter Installation Guide (available on www.extron.com).

NOTE: Each emitter must be within 100 feet of the IPCP for best IR control results.

Installing One Single Emitter Installing One Dual Emitter

Ground (−)

IR Signal (+)

One Single IR Emitter

Ground (−)

IR Signal (+)

Dual IR Emitter

Installing Two Single Emitters

When installing only single emitters, tie them in series as shown below.

Ground (−)

IR Signal (+)

(−) (+)

Two Single IR Emitters

IPCP Pro Series • Hardware Features and Installation 17

Page 24

Relay ports — Relay ports provide control for power, for screen or projector lifts,

Equipment

Relay 1

window coverings, and similar items, when trigger events occur.

All relays are normally open.

Normally

Open (1)

Open (2)

Normally

Common

Rear Panels

1 2

5 6

RELAYS

3 4

7 8

To Room

Control

Equipment

• Connect devices for contact control.

• Do not exceed a total of 24V at 1A for each port.

RELAYS

2143CC

Common Relay 2

To Room

Control

Relays

Front Panel

RELAYS

2134

5678

Relay LEDs

Light when the corresponding relays are closed (tied to GND).

Figure 14. Cabling Relay Ports

These relay contacts may be used to control any equipment as long as the contact specifications of a total of 24volts at 1ampere are not exceeded for each port. These relays are normally open by default.

When activated, the open contacts close. They can be set up to operate in one of two ways:

• Latching (brief or indefinite period contact) (press to close, press to open), or

• Pulsed (timed cycle) (press to close, timeout to open, with automatic repeat).

In pulse mode the default timeout period (hold time) is ½ second (500 ms). Use Global Configurator to change the length of the timeout period.

NOTE: The pulse function is absolute: it always sets the relay state to closed, times

out (briefly), then opens the contact. It overrides the previously selected setting (on state, off state, or toggle).

IPCP Pro Series • Hardware Features and Installation 18

Page 25

Additional Control Ports

Flex I/O ports —To allow the IPCPProSeries control processor to monitor devices to

trigger events, connect switches, sensors, LEDs, relays, or similar items to these ports, which can be configured as analog inputs, or as digital inputs or outputs with or without +5VDC pull-up. These ports can trigger events or functions (such as triggering relays, issuing commands, or sending an e-mail) that have been configured using GC.

By default these ports are set to digital input mode with pullup disabled.

Rear Panel Front Panel

Flex I/O (digital input/output or analog input)

Ground

Wire Nut

Share the same ground among ex I/O connections.

Device 4

Device 3

Device 2

Device 1

(Switches, sensors,

LEDs, relays, or

similar items)

I/O

314

Digital I/O LEDs

Light when the corresponding ports are active.

Figure 16. Digital I/O Port Wiring Examples

Digital input — To allow the IPCP to monitor external devices that do not use RS-232 communication, connect a switch, motion sensor, moisture sensor, tally feedback output, button pad, or a similar item to a digital I/O port and configure it for digital input. When configured as a digital input, the port is set to measure two states: high and low. The port accepts 0 to 25.3 VDC input.

Unlike flex I/O ports, for digital I/O ports, threshold voltages are not adjustable. Thresholds are:

• 2.0VDC — port on, logic low

• 2.8VDC — port off, logic high

There is also an internal, selectable, pull-up resistor connected to +5VDC. Digital output — To power LEDs, incandescent lights, or other devices that accept a

• When the port is set to an “on” state, (the circuit is closed), the I/O pin is connected

to ground. Output voltage is less than 0.5volts.

• When the port is set to the “off” state (the circuit is open), the output pin is not

connected. If the application calls for TTL compatibility, the digital output circuit can be set up to provide a 2kohm pull-up resistor to +5VDC.

• If the pull-up resistor is disabled, voltage output is determined by an external

• If the pull-up resistor is enabled, voltage output is 4.3VDC.

Each I/O port is capable of accepting 250mA, maximum.

eBUS port —This port is reserved for future use.

source device.

IPCP Pro Series • Hardware Features and Installation 20

Page 27

Volume control port — To provide volume control for Extron half rack audio amplifiers,

connect this port to the volume remote control port on the amplifier as shown below. Configure the maximum and minimum voltage limits. Set Soft Start mode off or on (default). Soft Start mode allows volume to gradually increase from mute to the previous level after muting or power-on to prevent loud audio bursts.

Reference

voltage: ≤10 VDC

Rear Panel

VOL

VCG

Example:

Connecting to Extron Ampliﬁers

VOL

VCG

Control voltage output:

0 - 10 VDC

This port can be used to control the volume and mute or unmute the audio for Extron half rack width audio ampliers.

• Connect to an Extron audio ampier to permit volume control via touchpanel controls, macros, or schedules.

Volume Control

• Do not exceed 10 VDC input voltage.

Congure the maximum and minimum voltage limits. Set Soft Start mode off or on (default) . Soft Start mode allows volume to gradually increase from mute to the previous level after muting or power-on to prevent loud audio bursts

Ground (Gnd)

Control voltage (variable output to amp from IPCP Pro) – This signal controls the amp volume.

Reference voltage input (from amplier) – This allows the IPCP Pro to detect when the amp is present.

IPCP Pro Rear Panel

XPA 1002

10V 50mA

GCV

STANDBY

MPA 401 Series

REMOTE

10V 50mA

MPA 181T,

MP 101 Series

REMOTE

10V

VOL/MUTE

GCV

MPA 152MPA 152 Plus

REMOTE

GCV

V or 10V G or

C or

VOL/MUTE

10V 50mA

VOL/MUTE

NOTE:

Use shielded cable and place the control processor as close as possible to the amplier to avoid picking up background noise via the cable. Ideal cable length is six feet or less.

NOTE: When audio mute is active, the

control processor sets output voltage

0 VDC, even if the voltage range

to (minimum and maximum voltage limits) has been set to levels above zero, such as 2 V to 8 V.

Ground

Control voltage

Reference voltage

Figure 18. Volume Control Port Wiring Examples

IPCP Pro Series • Hardware Features and Installation 21

Page 28

Resetting the Unit

LED

Reset

Button

There are four reset modes that are available by pressing the Reset button on the front panel (for most models) or the rear panel (for the IPCPPro350M). The Reset button is recessed, so use a pointed stylus, ballpoint pen, or Extron Tweeker to access it. See the reset

modes table below and on the next page for a summary of the modes.

ATTENTION:

NOTE: If you hold down the reset button continuously, the LED blinks every 3seconds,

IPCP Pro Series Control Processor Reset Mode Summary

Use This Mode to...

Mode

Temporarily boot up the unit with factoryinstalled firmware for a single power cycle in the event that a firmware update has failed or if incompatibility

Use Factory Firmware

issues arise with userloaded firmware

Activation Result

To start the Use Factory Firmware reset mode and replace firmware:

1. On the control processor, hold down the recessed Reset

button while applying power to the unit. Hold the button down until the Power LED flashes twice, then relesase the button. The control processor enters factory firmware mode, and the LED flashes quickly.

2. Upload new firmware to the unit as desired (see Updating

the Firmware on page37 for details).

NOTE: Do not continue to operate the IPCPPro control

processor using the factory firmware version. If you want to use the factory default firmware version, you must upload that version again. See the Global Configurator Help file for firmware upload instructions.

• Review the reset modes carefully. Using the wrong reset mode

may result in unintended loss of flash memory programming,

Power

port reassignment, or a unit reboot.

• Étudier de près les différents modes de réinitialisation.

Appliquer le mauvais mode de réinitialisation peut causer une perte inattendue de la programmation de la mémoire flash, une reconfiguration des ports ou une réinitialisation de l’unité.

and the unit enters a different mode, from the Reset all IP Settings mode through the Reset to Factory Defaults mode. For Reset to Factory Defaults mode the LED blinks three times, the third blink indicating the last mode. The modes are separate functions, not a continuation from one mode to the next.

The control processor reverts to the factory default firmware. Event scripting

does not start if the unit is powered on in this mode. All user files and settings such as drivers, adjustments, and IP settings are maintained.

NOTE: To return the unit to the firmware

version that was running prior to the reset, cycle power to the unit.

IPCP Pro Series • Hardware Features and Installation 22

Page 29

Use This Mode to...

Mode

Recover project configuration and program files if passwords have been lost

IPCP Pro Series Control Processor Reset Mode Summary

Activation Result

For devices with firmware version 1.04 and lower

To start the Project Recovery reset mode and recover a project:

1. On the PC, open Global Configurator.

2. Click the Tools menu and select Project Recovery. The

Recovery Mode dialog box opens.

3. Enter the IP address or host name of the target device for

which you want to perform project recovery.

4. Click Recover. The software allows indefinite time to

establish a connection (until a connection is made or the user clicks Cancel).

5. On the control processor, hold down the Reset button while

appying power to the unit. Hold the button down until the Power LED blinks twice, then release the button. The control processor enters project recovery mode for 20 seconds, during which time the Power LED blinks quickly. GC automatically connects to the control processor, then opens and retrieves the project from the unit.

6. Cycle power to the control processor to exit project recovery

mode.

7. Perform the Reset to Factory Defaults reset on the control

processor.

8. Open Toolbelt, start device discovery, select the desired

control processor from the list and click Manage.

9. Click the Network Settings tab and set the IP address of

the control processor.

10. Click the User Management tab and change the password

of the control processor.

11. Close Toolbelt.

12. In GC, add the new password to the recovered project.

13. Save the project.

14. Upload the project from GC to the control processor.

Project Recovery mode stops regular operation and allows a connection to be made to the unit via GC software without requiring password entry so that project files can be retrieved and saved.

• During project recovery mode, events are

stopped, and so is communication with AV devices.

• While the control processor is in this mode,

use the GC software to recover project files.

• If the software does not initiate project

recovery within 30 seconds after the control processor enters this mode, the control processor exits recovery mode.

• Upon exiting project recovery mode:

• The unit returns to its pre-recovery

• The Power LED returns to being steadily lit.

mode state and settings.

Project Recovery

For devices with firmware version 1.05 and higher

To start the Project Recovery reset mode and recover a project:

1. On the PC, open Global Configurator.

2. Click the Tools menu and select Project Recovery. The

Recovery Mode dialog box opens.

3. Enter the IP address or host name of the target device for

which you want to perform project recovery.

4. Click Recover. The software allows indefinite time to

establish a connection (until a connection is made or the user clicks Cancel).

5. On the control processor, press the Reset button three

times within one second. The control processor enters project recovery mode for 30 seconds, during which time the Power LED blinks quickly. GC automatically connects to the control processor, then opens and retrieves the project from the unit.

6. Cycle power to the control processor to exit project recovery

mode.

7. Perform the Reset to Factory Defaults reset on the control

processor.

8. Open Toolbelt, start device discovery, select the desired

control processor from the list and click Manage.

9. Click the Network Settings tab and set the IP address of

the control processor.

10. Click the User Management tab and change the password

of the control processor.

11. Close Toolbelt.

12. In GC, add the new password to the recovered project.

13. Save the project.

14. Upload the project from GC to the control processor.

IPCP Pro Series • Hardware Features and Installation 23

Project Recovery mode stops regular operation and allows a connection to be made to the unit via GC software without requiring password entry so that project files can be retrieved and saved.

• During project recovery mode, events are

stopped, and so is communication with AV devices.

• While the control processor is in this mode,

use the GC software to recover project files.

• If the software does not initiate project

recovery within 30 seconds after the control processor enters this mode, the control processor exits recovery mode.

• Upon exiting project recovery mode:

• The unit returns to its pre-recovery mode

state and settings.

• The Power LED returns to being steadily lit.

Page 30

Use This Mode to...

Mode

Toggle stop/ start program

IPCP Pro Series Control Processor Reset Mode Summary

Activation Result

To stop or start a program:

1. Hold down the Reset button for about 3 seconds, until the

Power LED blinks once.

2. Release and press the Reset button momentarily (for

<1second) within 1second*. * Nothing happens if the momentary press does not occur

within 1second.

The LED flashes 2 times if the program is starting.

The LED flashes 3 times if the program is stopping.

Run/Stop Program

Reset IP settings and port maps to factory defaults without affecting userloaded files

NOTE: This reset mode is supported on firmware version

To reset all IP settings:

1. Hold down the Reset button for about 6seconds until

the Power LED blinks twice (once at 3 seconds, again at 6seconds).

2. Release and press the Reset button momentarily (for

<1second) within 1second*. * Nothing happens if the momentary press does not occur

within 1second.

Reset All IP Settings

Start over with configuration and uploading

To reset the unit to all factory default settings:

1. Hold down the Reset button for about 9seconds until the

Power LED blinks three times (once at 3 seconds, again at 6seconds, again at 9 seconds).

2. Release and press the Reset button momentarily (for

<1second) within 1second*. * Nothing happens if the momentary press does not occur

within 1second.

Reset to Factory Defaults

2.00.0002-b004 and higher.

Reset All IP Settings mode:

• Sets the IP address back to factory default

(192.168.254.250)

• Sets the subnet back to factory default

(255.255.255.0)

• Sets the default gateway address to the

factory default (0.0.0.0)

• Sets domain and host names to factory

default

• Sets port mapping back to factory default

• Turns DHCP off

• Turns events (user-created schedules,

macros) off.

Reset to Factory Defaults mode performs a complete reset to factory defaults (except the firmware).

• Does everything Reset All IP Settings mode

does

• Removes (clears) all user-loaded files and

configurations from the control processor:

• Clears driver-port associations (IR,

serial, Ethernet) and port configurations

• Removes button/touchpanel

configurations

• Removes schedules, settings, macros

IPCP Pro Series • Hardware Features and Installation 24

Page 31

Software-Based Configuration and Control

This section of the guide is divided into the following topics:

• Configuration and Control: an Overview

• Basic Setup Steps: a Guide to this Section and Other Resources

• Downloading the Software and Getting Started

• Troubleshooting

Configuration and Control: an Overview

An IPCP must be configured before use in order to recognize and accept commands and pass them on to the controlled devices. It can be conﬁgured and controlled via a host computer connected to the same network as the control processor. See LAN (IP)

connectors and LEDs starting on page16 for details about LAN port and cabling to

connect the control processor to the network.

• Configure the control processor by using the Global Configurator software in

GCProfessional or GC Plus mode. See the Extron website for full system hardware and software requirements.

• The default Web pages embedded within the control processor provide a means

to view general hardware information, network settings, and, if configured, project information. The embedded Web pages can also be used to update the IPCP firmware. You cannot configure the control processor via the embedded Web pages.

IPCP Pro Series • Software-based Configuration and Control 25

Page 32

Basic Setup Steps: a Guide to this Section and Other Resources

NOTE: GC projects can be created offline and uploaded to the hardware at a later date.

Follow the steps in Setup Checklist: How to Proceed With Installation starting on page7. The overall process for setting up a control processor is as follows:

Within Global Conﬁgurator (GC Professional or GC Plus mode):

Create a new GC Professional or GC Plus project

Conﬁgure the IP settings of the control processor and the

TouchLink Pro touchpanels.

and add the control processor to it.

Will

TouchLink Pro or

No Yes

third party touchpanels or

other user interfaces

be used?

Create GUI layouts for the touchpanels or other interfaces:

1. Start GUI Designer.

2. Create GUI layout designs for each TouchLink Pro or third party touchpanel (with a TouchLink Interface), or for a computer or mobile device (with LinkLicense).

3. Save and build the GUI layout le.

Congure ports on the

control processor.

Create monitors, schedules, macros, and local variables.

See “Network

“Network

Communication

Setup” in this

Setup”

guide.

Add touchpanels or other interfaces (if

used), import GUI layouts, congure

the touchpanels or interfaces.

Save the project.

Build and upload the conguration to

the control processor.

Test the system, make adjustments,

nalize conguration.

Figure 18. Overall Configuration Steps

IPCP Pro Series • Software-based Configuration and Control 26

Page 33

Downloading the Software and Getting Started

GC software updates and a large variety of device drivers can be downloaded from the Download page on the Extron website (www.extron.com/download/index.aspx). When you locate the desired software or driver package, follow the on-screen directions to download and install it.

NOTE: New RS-232 and Ethernet drivers are required. You must use serial and

Ethernet drivers developed specifically for the IPLinkPro platform. With the exception of IR device drivers, drivers used for the previous generation IPLink (non-Pro) control processors are not compatible.

Locating Software, Firmware, and Driver Files on the Extron Website

There are three main ways to ﬁnd software, ﬁrmware, and device drivers within

www.extron.com:

• Via links from the Web page for the specific product

• Via the Download Center page (Click on the Download tab at the top of any page

within the Extron website.)

• Via links from search results

NOTE: For some software you have the option to click the Download Now button to

begin downloading the software file. For other software there is a link for contacting an Extron support representative who can provide you access to the latest version.

Via links from the Web page for the specific product

1. Navigate to the Web page for the speciﬁc product model by either...

• Typing the model name into the search field in the upper right of any Extron Web

page and clicking the magnifying glass icon or

• Selecting the model name from the Product Shortcuts drop-down list in the

upper left of the Extron home page or Products page.

2. Click the Downloads tab in the middle of the product page. A list of available software,

ﬁrmware, and documents for that model appears on screen.

3. Click on the name of the desired software or ﬁrmware to start downloading the ﬁle, or

click on the link for device drivers to navigate to a page from which you can select either a driver package or speciﬁc drivers for individual devices.

For Global Configurator in GCProfessional mode, you must first attend Extron training, pass a proficiency test, and achieve Extron Control Professional Certification before being able to download that program.

Via the Download Center page

1. Click on the Download tab at the top of any page within the Extron website to access

the Download Center.

2. Click on the link for the desired software product category (such as IPLinkPro

software, TouchLink software, or device drivers) in the center of the screen. A page opens that allows you to make more speciﬁc selections from within that category.

IPCP Pro Series • Software-based Configuration and Control 27

Page 34

3. For software, click on the link for the speciﬁc software that you need. A software

product page opens that provides a description of the software package, a list of system requirements, a list of features, and access to the release notes, in addition to a download link. For drivers, select a product name from the drop-down list.

4. For some software you have the option to click the Download Now button to begin

downloading the software ﬁle. For other software, such as Global Conﬁgurator in GCProfessional mode, there is a link for contacting an Extron support representative who can provide you access to the latest version.

For drivers, navigate through the alphabetically arranged list to select and download a driver for a specific device.

Via links from search results

1. Type the speciﬁc name of the software package (such as Global Conﬁgurator or

GUIDesigner) into the search ﬁeld in the upper right of the page and click the magnifying glass icon. A search results page appears.

2. Click on the name of the software package. A software product page opens that

provides a description of the software package, a list of system requirements, a list of features, and access to the release notes, in addition to a download link.

3. For some software you have the option to click the Download Now button to begin

downloading the software ﬁle. For other software, such as Global Conﬁgurator with GCProfessional mode, there may be a link for contacting an Extron support representative who can provide you access to the latest version.

Obtaining Control Drivers

Extron provides an extensive selection of device drivers available on the Extron website. Ethernet, serial, and infrared (IR) device drivers (for controlling projectors, displays, DVD players, document cameras, and so forth) are available as individual device driver ﬁles. Prior to conﬁguration, download driver ﬁles for products to be used in the installation.

NOTE: For serial or Ethernet devices, IPCPProSeries control processors require

IPLinkPro drivers. They do not support serial or Ethernet drivers that were created for IPLink (non-Pro) products. However, existing Extron IR driver files are supported.

If the system requires a driver that is not already available, you have additional options:

• Request a new serial (RS-232) or Ethernet driver from Extron.

• Create your own custom IR device driver using the IR learning feature within GC or

Extron IRLearner software. The IR learning feature makes it possible to capture infrared codes from a handheld IR remote control and create custom drivers for operating the corresponding IR-controlled device. Follow the directions in the help file to create a driver by using the remote control for that device and the IR receiver port on the front panel of the IPCPPro.

NOTE: The IPCP 350M does not have an IR learning sensor.

IPCP Pro Series • Software-based Configuration and Control 28

Page 35

Things to Do After Installing GC and Before Starting a Project

• Read the Global Configurator Help file for details and step-by-step procedures on

how to start a GCProfessional or GCPlus project and perform basic setup tasks for a control processor.

• Obtain network addresses and related information from your network administrator.

• Set up the IP address for the control processor. See Network Communication Setup

on page9 for an overview of how to set up the network properties of the unit. For details, see the GC help file or Toolbelt help file, which contains instructions on how to set the IP address, gateway IP address, subnet mask, mail server IP address, domain name, Web port, SMTP username, and SMTP password so that the IPCP is able to communicate with the network.

Using GC: Helpful Tips

Resources and Notes

• The IPCPPro Series Setup Guide is shipped with the unit, and it lists available

resources (software, drivers, instructions). It includes a quick reference to the front and rear panel features, and covers basic hardware installation.

• The Global Configurator Help file provides a wealth of information on settings and

how to use the software, itself. The help file, included with the software, covers basic setup steps and includes examples of how to use the features of GC and step by step instructions for typical configuration tasks.

• See Front Panel Features on page10 and Rear Panel Features and

Connections on page12 in the “Hardware Features and Installation” section of this

guide for features and settings for the ports you are configuring.

• If you will configure the IPCP at the installation site, Extron recommends downloading

drivers for all the devices in the installation before you go out into the field.

• The Global Configurator project file (*.gcpro or *.gcplus) contains configuration

settings and it can be saved to a directory or folder for backup or for installation on another IPCPPro control processor. Saving a configuration is recommended before you perform a firmware upgrade.

• The IPCP can be set up to allow configuration access only to administrators to prevent

other users from making changes to settings, events, and controls.

• IP address, subnet mask, and gateway address are required during network setup of

the control processor.

• The unit name is any name (for example, Room730-IPCPPro550 or ConfRmSystem)

that you want to use to label a specific IPCP unit. The default is a combination of the product name and part of the hardware (MAC) address. This can be changed to your choice of alphanumeric characters and hyphens (-). The following rules apply:

• Spaces are not permitted within the name of a unit.

• Underscores ( _ ) are not permitted.

IPCP Pro Series • Software-based Configuration and Control 29

Page 36

Troubleshooting

Power Connections

• Valid characters are A-Z, a-z, 0-9, and - (hyphen).

• The name cannot start with a number or a hyphen, and it cannot end with a

hyphen.

• Maximum name length is 128 characters.

Turn on the input devices (DVD players, Blu-ray players, PCs, and other sources), output devices (display screens, projectors), the control processor, and the PC and touchpanel. Touch a conﬁgured button on the touchpanel.

If an input or output AV device cannot be remotely controlled (does not respond as expected), check the following:

• Ensure that all devices are plugged in.

• Make sure that each device is receiving power. The IPCP front panel power LED lights if

the device is receiving power.

• If the IPCP includes switched power output ports, verify that the overload indicator LED

is not lit. If the switched 12 VDC power output Over LED is lit, the power draw at the switched power ports has been exceeded. To restore these ports to normal function, do the following:

1. Correct the hardware cause of the overload. Disconnect one or more devices from

the 12VDC switched power output ports on the IPCP. The IPCP waits a moment and rechecks the power load.

• If the total load (power draw) is now within safe limits, the IPCP automatically

re-enables the ports. The green switched 12VDC power status LEDs on the IPCP light, the red OverLED is unlit, and power is restored to the output ports.

• If the total load still exceeds the maximum threshold, the OverLED remains lit

and the ports remain off until the overload is corrected. See step 2.

2. Repeat step 1 (disconnect another device from the switched power output ports)

as needed until the OverLED turns off and all the green switched 12VDC power status LEDs on the IPCP light.

Data Connections

1. Check the cabling connections and make adjustments as needed. The LinkLEDs on

the IPCP and on the touchpanel or PC should be lit solid green if a network connection is detected. If these LEDs are not lit, either the cable is faulty or not plugged in, or the wrong type of cable is being used (see LAN (IP) connectors and LEDs on page16).

2. Try to “ping” the unit by entering ping 192.168.254.250 at the command prompt

on the PC, or use the IP or Web address provided to you by your system administrator. If you get no response:

• Make sure your unit is using the appropriate subnet mask (check with your system

administrator).

IPCP Pro Series • Software-based Configuration and Control 30

Page 37

• Make sure your PC and network do not have a software firewall program that might

block the IP address of the IPCP unit.

3. If contact is established with the unit, but the IPCP Web pages cannot be accessed

by your Web browser, verify (via an Internet network options or preferences menu) that your Web browser is conﬁgured for direct network connection and is not set up to use a proxy server.

Device Control Connections and Conﬁguration

• Verify that ports are wired correctly and that ground (earthing) wires are connected to

the proper pins on the control processor and, if applicable, on the controlled device.

• Ensure that each IR emitter head is placed adjacent to or directly over the IR pickup

window on the controlled device.

• Verify that the appropriate drivers were used while creating the configuration file and that

the correct commands and signal types (IR, RS-232, Ethernet) are associated with the appropriate ports on the control processor and on the other devices.

• For digital input and output connections, verify whether the application requires the

+5VDC pull-up resistor within the IPCP for TTL circuits and use the software to check whether it is selected within the configuration.

• Verify that input current at any digital input or output port does not exceed 250mA.

• Verify that input current at the volume control port (IPCPPro250) does not exceed

10VDC and that the amplifier is cabled correctly, as well.

If you are still experiencing problems, call the Extron S3 Sales & Technical Support

Hotline or the Extron S3 Control Systems Support Hotline (1.800.633.9877).

IPCP Pro Series • Software-based Configuration and Control 31

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Reference Information

This section of the guide includes the following reference items:

• Network Requirements

• File Types: a Key to Extron-specific File Names

• Licensed Third-Party Software Used in the Control Processors

Full product speciﬁcations are available via the IPCPProSeries product pages at

www.extron.com.

Network Port Requirements

Network administrators may ﬁnd it useful to know which ports, protocols, and services are used by the IP Link Pro control processors, TouchLink Pro Touchpanels, Global Conﬁgurator Plus and Professional software, Toolbelt, and Extron Control for iPad (for IP Link Pro control sytems). The following tables provide that information as a reference for network planning and troubleshooting. The following deﬁnitions apply:

• Inbound — The Extron control hardware listens for inbound traffic on the specified port.

• Outbound — The Extron control hardware sends outbound traffic to the specified port.

IP Link Pro Control Processors

Ports and Protocols for Control Processors

Inbound/

Outbound

Inbound 80 TCP HTTP Port redirects to HTTPS

Inbound/

Outbound

Inbound 443 TCP HTTPS Default Web pages, GlobalViewer,

Inbound/

Outbound

Inbound 4503 TCP SSH Internal system messaging

Outbound 4504 UDP Trace Extron trace messages

Inbound 4522 TCP SFTP File transfer

Outbound 5555

Outbound Various TCP/UDP Drivers Outbound connections for Ethernet

Port Protocol Service Description

123 UDP NTP NTP service

4502 UDP Discovery Broadcast network discovery

(config-

urable)

Extron Control for Web

UDP GVE GVE protocol

device control

IPCP Pro Series • Reference Information 32

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TouchLink Pro Touchpanels

Ports and Protocols for Touchpanels

Inbound/

Outbound

Inbound 80 TCP HTTP Port redirects to HTTPS

Outbound 123 UDP NTP NTP service

Inbound 443 TCP HTTPS Default Web pages,

Inbound/

Outbound

Inbound/

Outbound

Inbound 4522 TCP SFTP File transfer

Port Protocol Service Description

Extron Control for Web

4502 UDP Discovery Broadcast network discovery

4503 TCP SSH Internal system messaging

Global Conﬁgurator Plus and Professional Software with Toolbelt

Ports and Protocols for GC

Inbound/

Outbound

Inbound/

Outbound Outbound 4503 TCP SSH Internal system messaging

Inbound 4504 UDP Trace Extron trace messages

Outbound 4522 TCP SFTP File transfer

Port Protocol Service Description

4502 UDP Discovery Broadcast network discovery

Extron Control for iPad (for IP Link Pro Control Sytems)

Ports and Protocols for Extron Control for iPad

Inbound/

Outbound

Inbound/

Outbound

Inbound 4522 TCP SFTP File transfer, for Extron Control for iPad

Port Protocol Service Description

4503 TCP SSH Internal system messaging

443 TCP HTTPS File transfer, for Extron Control for iPad

versions prior to 2.3.0

version 2.3.0 and up

IPCP Pro Series • Reference Information 33

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File Types: a Key to Extron-specific File Names

A basic understanding of the types of ﬁles used by the control processor is helpful in order to decide what (if anything) to do with them.

• .eff — This is an Extron firmware update file. See the Firmware Updates section

starting on page36 for details on firmware updates.

• .eir — These are IR driver files containing infrared commands. There is a separate .eir

file for each device the IPCP controls via infrared communication. This is also the type of file created during IR learning. Via Global Configurator, these files can be imported and associated with one of the IR ports on a control processor.

• .ell — This is a LinkLicense file. It appears in systems that use a LinkLicense for using a

third-party device as a control interface instead of an Extron TouchLink Pro touchpanel.

• .gc2 or .gcz — These are configuration files from older versions of Global Configurator

(GC versions 3.x and earlier) that are used by Global Configurator only, not by the control processor. They contain configuration settings that must be processed by Global Configurator to create device configuration and event files for the IPCP.

• .gcplus — This is a Global Configurator Plus configuration file.

• .gcpro — This is a Global Configurator Professional configuration file.

• .gdl — This is a GUI Designer layout created for TouchLinkPro a touchpanel or third-

party touch interface.

• .glta — This is a GUI layout template.

IPCP Pro Series • Reference Information 34

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Licensed Third-Party Software Used in the Control Processors

The control processors use various licensed third-party software packages during operation. To view details about third-party packages and associated licensing, click the License

Information button in the internal Web pages of the control processor. A License Information window opens.

To view a copy of a listed package license, in the License Information window, click the link in the License column for the relevant package. This opens a copy of the package license in a separate window.

The following table lists the licensed third-party software packages used by the control processors.

NOTE: Licensed software packages used by the control processors are subject to

change without notice.

Licensed Third-Party Software

Package License Package License

aufs2-util GPL v2 lighttpd BSD avahi LGPL v2.1 linux-kernel GNU GPL v2 bstrib BSD linx-pam BSD busybox GPL v2 lua MIT bzip2 BSD luafilesystem MIT can-utils GPL v2 luasocket MIT cjson MIT minicom GPL v2 devmem2 GPL v2 mtd GPL v2 expat MIT ncurses MIT fcgi fcgi netsnmp BSD gnupg-1.4.7 GPL v2 ntp MIT gpgme-1.3.0 LGPL v2.1 openssh BSD i2c-tools GPL v2 openssl OpenSSL ifplugd GPL v2 pcre BSD json4lua MIT pexpect MIT libassuan-2.0.1 LGPL v2.1 popt MIT libcgicc 3.2.3 LGPL v2.1 psmisc GPL v2 libcurl ICS python3 PSF libdaemon LGPL v2.1 qt LGPL v2.1 libdnet BSD socat GPL v2 libfcgi fcgi spawn-fcgi BSD libffi libaffi sqlite public domain libgpg-error LGPL v2.1 tcpdump BSD libnl LGPL v2.1 tzdata public domain libpcap BSD uboot GPL v2 libsocketcan LGPL v2.1 udev GPL v2 libssh2 BSD xinetd BSD libusb LGPL v2.1 zlib zlib

IPCP Pro Series • Reference Information 35

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Firmware Updates

If the need arises, you can replace the IPCP ﬁrmware without opening the unit or changing ﬁrmware chips. This section covers the following aspects of how to do that:

• Determining the Firmware Version

• Updating the Firmware

Determining the Firmware Version

There are several ways to check which version of ﬁrmware the control processor is using:

• View the device information in Toolbelt.

• View the general status information section of the IPCP embedded Web pages.

• View the GlobalViewer (GV) Web pages (if the control processor has already been

configured and the GV Web pages have been generated, built, and uploaded to the control processor).

Before using any of those methods, connect the control processor and the PC to the same network. For details see the Hardware Features and Installation section starting on page7, the Software-Based Conﬁguration and Control section starting on page25, and the IPCPPro Series Setup Guide.

Using Global Conﬁgurator and Toolbelt

1. Start Global Configurator in either GCProfessional or GCPlus mode.

2. Open the Toolbelt software.

3. Either add the desired control processor manually or start device discovery and select

the desired processor from the list of discovered devices.

4. Click Manage in the row for the desired control processor and view the device

information that appears in that section.

Using a Web Browser

The control processor comes with a set of factory default embedded Web pages. Also, after conﬁguration, the GlobalViewer (GV) application could be installed in the unit, providing a different set of Web pages. See the Global Conﬁgurator Help ﬁle for information on how to use that software and the resulting Web pages. Either type of Web page (factory default or GV) can be used to ﬁnd the ﬁrmware version and part number of the unit.

1. Start a Web browser program.

2. Type the IP address of the control processor into the address ﬁeld of the browser and

log on to the internal Web page or to the optional GlobalViewer Web page stored in the control processor (see the Global Conﬁgurator Help ﬁle for details).

3. Look for the general device or status information section.

IPCP Pro Series • Firmware Updates 36

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Updating the Firmware

Firmware upgrade tools require the PC and the control processor to both be connected to an Ethernet network. The instructions for updating the IPCP ﬁrmware assume you have installed the appropriate software on your PC ﬁrst.

NOTES:

• You should save the existing configuration to a file (see the Global Conﬁgurator

Help ﬁle for instructions) before replacing the firmware. If the file is saved, the

configuration can be restored to the IPCP later using GC.

• Check the Extron website for firmware-related documents, instructions, patch files,

and new firmware files before loading new firmware into the control processor. We recommend that you read the firmware release notes (available from

www.extron.com) before beginning the firmware update.

Locating and Downloading the Firmware

1. Visit the Extron website to ﬁnd the latest ﬁrmware ﬁle for the control processor. The

easiest way to locate ﬁles is through the Downloads tab on the Web page for the speciﬁc model.

2. Download the executable installer ﬁle (*.exe) from the website and run the installer

program. The program automatically stores the ﬁrmware ﬁle on the PC in C:\Program Files\Extron\Firmware within a folder speciﬁc to that version.

3. Write down the ﬁrmware ﬁlename and location for later use. The ﬁlename ends in .eff

such as 49-247-50-x.xx.xxxx-yyyy.eff where x.xx.xxxx is the version number.

NOTE: The firmware update file must have a filename extension of .eff. If the file

Installing Firmware

Firmware can be replaced by using one of the following:

• Global Configurator (using the link to Toolbelt)

• Toolbelt

• The firmware uploader feature in the default embedded Web page

Both methods allow you to browse to ﬁnd and select the appropriate .eff ﬁle on your PC and then click an Upload button to initiate the ﬁrmware upload to the control processor. Allow at least a couple minutes for the ﬁrmware to ﬁnish uploading. At the end of the upload process, the unit partially reboots and loses its connection to the PC. Therefore, to continue using the Web page or Toolbelt you need to refresh the Web page or reconnect via Toolbelt after the ﬁrmware update.

does not have that extension, it does not work properly.

IPCP Pro Series • Firmware Updates 37

Page 44

Glossary

10/100Base-T Ethernet which uses unshielded twisted pair (UTP - CAT 5, CAT 5e, CAT 6) cable, where the

amount of data transmitted between two points in a given amount of time is equal to either 10 Mbps or 100 Mbps.

1000Base-T, gigabit Ethernet

An Ethernet standard that transmits at 1 Gbps over twisted pair wire.

Custom Web page Any ﬁle that can be loaded into an IPCP and served by the internal Web server. The IPCP

can be used for various Web-based tasks. The Web page provides a way to control the IPCP and other devices attached to it without use of the software, and with or without an accompanying event script. Any number and size of graphics can be used. If they are too large to ﬁt in the nonvolatile memory of the IPCP, Web pages can be created so that they can be served from another Web server using Microsoft Internet Information Services (IIS).

DHCP (Dynamic Host Conﬁguration Protocol)

A standardized client-server communications protocol that enables a server to automatically assign unique network addresses (IP address, subnet mask, gateway) to a device using a deﬁned range of numbers conﬁgured for the network.

DNS (Domain Name System)

DNS is the application layer protocol that locates and translates an Internet domain name (such as www.extron.com) into a numerical Internet Protocol (IP) address. A domain name is an easy-to-remember “handle” for an Internet address.

Driver A software package that controls the interface between the control processor and peripheral

devices.

Ethernet A network protocol that uses MAC addresses instead of IP addresses to exchange data

between computers. Using ARP (see above) with TCP/IP support, Ethernet devices can be connected to the Internet. An Ethernet LAN typically uses unshielded twisted pair (UTP) wires. Ethernet systems currently provide transmission speeds of 10 Mbps, 100 Mbps (fast Ethernet), or 1000 Mbps (gigabit Ethernet).

FTP (File Transfer Protocol)

A protocol that is used to transfer ﬁles from one host to another host over a TCP-based network (such as the Internet). Also see Secure File Transfer Protocol (SFTP) for the version that incorporates security features.

HTTP (Hypertext Transfer Protocol)

A network protocol based on TCP/IP that is used to retrieve hypertext objects from remote Web pages and allows servers to transfer and display Web content to users.

HTTPS (Hypertext Transfer Protocol Secure)

A communications protocol for secure communication over a computer network. It allows Web servers to transfer and display Web content to users securely. All transferred data is encrypted so that only the recipient is able to access and read the content. It is not a protocol, itself, but rather a combination of Hypertext Transfer Protocol (HTTP) on top of the SSL/TLS protocol, which adds the security capabilities of SSL/TLS to standard HTTP communications.

IPCP Pro Series • Glossary 38

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ICMP (Internet Control Message Protocol)

ICMP is an Internet protocol is used by network devices (routers, switches, and the like) to send error messages or relay query messages. Typically ICMP messages are used for diagnostic or control purposes or are sent to the source IP address in response to IP operations errors. Error messages include notices that a device is not available or that a host or router could not be reached.

IP (Internet Protocol) The protocol or standard used to send information from one computer to another on the

Internet.

IP address A unique, 32-bit, binary number (12 digit decimal number, xxx.xxx.xxx.xxx) that identiﬁes

each device or device port (an information sender and/or receiver) that is connected to a LAN, WAN, or the Internet. IP addresses can be static (see static IP) or dynamic (see

DHCP).

IP net mask/subnet mask — See subnet mask. MAC (Media Access Control) Address

A unique hardware number given to devices that connect to a network such as the Internet.

When a computer or networking device (router, hub, interface, and the like) is connected

to a LAN or the Internet, a table (which is used in ARP) relates the IP address of the device

to its corresponding physical (MAC) address on the LAN. This protocol allows for several

terminals or network nodes to communicate within a multi-point network, typically a local

area network (LAN).

NTP (Network Time Protocol)

NTP is an Application layer networking protocol that synchronizes clocks among computers

and other devices over networks.

Ping A utility/diagnostic tool that tests network connections. It is used to determine if the host

has an operating connection and is able to exchange information with another host.

Port number A preassigned address within a server (such as the control processor) that provides a

direct route from the Application to the Transport layer or from the Transport layer to the

Application of a TCP/IP system.

SFTP (Secure File Transfer Protocol)

Similar to FTP, this protocol adds encryption and requires credentials for ﬁle transfers.

SMTP (Simple Mail Transfer Protocol)

SMTP is an Internet standard for e-mail transmission. By default, SMTP uses TCP port 25.

SMTP connections secured by SSL, known as SMTPS, default to port 465.

SNMP (Simple Network Management Protocol)

SNMP is an Application layer protocol that facilitates the exchange of basic network

management information between network devices. It helps in monitoring of operations and

factors such as bandwidth, memory usage, remote password resets, and collection of error

information. This protocol collects (and conﬁgures) information from network devices (such

as servers, hubs, switches, and routers) on an Internet Protocol (IP) network.

SSH (Secure Shell) SSH is a network protocol for secure data communication and providing various secure

network services between two networked computers. SSH creates a secure channel

over an insecure network to connect client and server devices. It allows conﬁdential

communications of passwords and similar data over public or otherwise insecure networks.

Static IP An IP address that has been speciﬁcally (instead of dynamically—see DHCP) assigned

to a device or system in a network conﬁguration. This type of address requires manual

conﬁguration of the actual network device or system and can only be changed manually or

by enabling DHCP.

Subnet — See subnetwork. Subnet address The portion of an IP address that is speciﬁcally identiﬁed by the subnet mask as the

subnetwork.

IPCP Pro Series • Glossary 39

Page 46

Subnet mask A 32-bit binary number (12 digit decimal number, xxx.xxx.xxx.xxx) used on subnets (smaller,

local networks) to help routers determine which network trafﬁc gets routed internally (within

the subnetwork) to local computers and which network trafﬁc goes out to the rest of the

network or the Internet. It is an address mask used to identify the bits of an IP address that

are used for the subnet address. Using a mask, the router does not need to examine all

32bits, only those selected by the mask.

Subnetwork A network that is part of a larger IP network and is identiﬁed by a subnet address. Networks

can be segmented into subnetworks to provide a hierarchical, multilevel routing structure.

TCP (Transmission Control Protocol)

A connection-oriented protocol at the Transport layer of the Open Systems Interconnection

(OSI, ISO/IEC 7498-1) reference model. It provides reliable end-to-end data delivery from

one network device to another.

TCP/IP (Transmission Control Protocol/Internet Protocol)

The communication protocol of the Internet. Computers and devices with direct access

to the Internet are provided with a copy of the TCP/IP program to allow them to send and

receive information in an understandable form.

Tool tip Text that appears when the mouse pointer hovers over a button or other item on screen. UDP (User Datagram Protocol)

A connectionless, Internet transport layer protocol that sends packets (datagrams) of

information across networks using “best-effort” delivery. It is a relatively simple protocol that

does not include handshaking. It is faster than TCP and is often used for broadcast and

multicast communication, but it does not include data veriﬁcation to ensure that all packets

arrived at their destination.

URL (Uniform Resource Locator)

The address (such as www.extron.com) that lets a resource on the internet be identiﬁed,

located, and accessed.

IPCP Pro Series • Glossary 40

Page 47

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:

Extron Electronics 1230 South Lewis Street Anaheim, CA 92805 U.S.A.

Europe and Africa:

Extron Europe Hanzeboulevard 10 3825 PH Amersfoort The Netherlands

Japan:

Extron Electronics, Japan Kyodo Building, 16 Ichibancho Chiyoda-ku, Tokyo 102-0082 Japan

China:

Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China

Asia:

Extron Asia Pte Ltd 135 Joo Seng Road, #04-01 PM Industrial Bldg. Singapore 368363

Middle East:

Extron Middle East Dubai Airport Free Zone F13, PO Box 293666 United Arab Emirates, Dubai

Singapore

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modiﬁcations were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040

Asia: 65.6383.4400 Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or ﬁtness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

Extron Headquarters

+1.800.633.9876 (Inside USA/Canada Only) Extron USA - West Extron USA - East

+1.714.491.1500 +1.919.850.1000 +1.714.491.1517 FAX +1.919.850.1001 FAX

Extron Europe

+800.3987.6673 (Inside Europe Only)

+31.33.453.4040 +31.33.453.4050 FAX

Extron Asia

+65.6383.4400 +65.6383.4664 FAX

Extron Japan

+81.3.3511.7655 +81.3.3511.7656 FAX

Extron China

+86.21.3760.1568 +86.21.3760.1566 FAX

Extron Middle East

+971.4.299.1800 +971.4.299.1880 FAX

Extron Australia

+61.8.8351.2188 +61.8.8351.2511 FAX

Extron India

1800.3070.3777 (Inside India Only)

+91.80.3055.3777 +91.80.3055.3737 FAX